Strategic company management

4. competency A unique capability that gives a company a competitive advantage
7. Specific, Measurable, Achievable, Relevant, Time-bound goals
8. Analysis tool examining strengths, weaknesses, opportunities, and threats
10. Return on Investment, the profitability of an investment
11. Unique features that differentiate a company from its competitors
14. Business-to-Business, transactions between two businesses
16. Plan-Do-Check-Act, a problem-solving and continuous improvement methodology
17. Total Quality Management, a management approach focusing on quality
19. Guiding individuals and organizations through transitions
20. A series of activities adding value to a product or service

1. Expanding into new products or markets
2. Comparing performance with industry best practices
3. Key Performance Indicator, a measurable goal for assessing success
5. Corporate Social Responsibility, a company's commitment to its social and environmental impact
6. Just-in-Time, a production method aimed at reducing inventory
9. Contracting tasks to external providers
12. A methodology for minimizing defects and improving quality
13. External analysis framework examining political, economic, social, technological, legal, and environmental factors
14. Boston Consulting Group matrix for evaluating businesses by growth and market share
15. scorecard A performance measurement system considering financial and non-financial indicators
18. Merger and Acquisition, the consolidation of companies