Across
- 3. closing the sale is your _________
- 7. This is one of the main ways you can be successful in selling
- 8. A ________ increase shortly will make the standing-room-only close a good choice
- 9. avoid having your customers feel this
- 11. an example of this close is saying "returns are done easily at our service desk"
- 12. you can learn from you ____________ to close the sale
- 13. This is key in with a skill that is rarely successful the first time like sales
- 14. learning one's ____________ and how to handle various situations comes with experience
- 15. This type of close encourages a customer to make a decision between two items
Down
- 1. Even customers who decline to buy are these
- 2. your first priority is ultimately customer __________________
- 4. Look for minor ____________ from the customer on selling points
- 5. watch for these when attempting to understand your customer's readiness
- 6. A purchase is considered a "buying ____________"
- 10. This type of close is used when the buying signal is very strong