Across
- 1. The belief that something is going to happen based on probability.
- 6. A means of solving a problem.
- 7. Before sending an email, you should ... the email.
- 8. This makes the text less dense to read.
- 9. Describes the background or context of the email.
- 10. The P in PAT stands for ...
- 13. The K in LINK stands for ...
- 14. The acronym used to remember how to structure an email.
Down
- 2. Your state of mind requiring you to wait before sending an email.
- 3. The colorful sticky paper to put in the corner of the computer screen.
- 4. The country that won the opening game of the World Cup.
- 5. The "dot" at the end of an email.
- 7. A firm decision to do or not to do something.
- 11. Refers to colleagues inside the organization
- 12. These help the reader to catch the main points of an email at a glance.