Across
- 3. we show them we want them there
- 5. written down
- 8. right now
- 11. pay right now
- 12. pay at later date
- 14. meaningful, not fake
- 16. contacting customer after sale to see how it is
Down
- 1. saying hello
- 2. see what they need
- 4. building or creating
- 6. greatest asset
- 7. stop
- 9. give false information
- 10. no charge
- 12. problem or issue
- 13. money taken off price
- 14. make customer happy
- 15. change over time