Across
- 2. This plan is based on your average bill
- 4. Gas leak, poor pressure, wire down, outage are all forms of an_______________
- 6. NEM, TOU & TPS accounts are not eligible for this program
- 8. Always verify the customer's____________ to avoid bills/correspondence from being returned
- 11. A place to find the CA#, premise & amount due
- 13. Use this tab to mail a medical alert form
- 18. This tab can be used to process a speedpay payment
- 19. A request to start service
Down
- 1. A request to stop service
- 3. Dunning or return checks may cause a________ to be assessed
- 5. What we are celebrating
- 7. Use this tab to make a note after each call
- 9. a water sport or the activity of looking for information or interesting things on the Internet
- 10. Accomplishment of a goal
- 12. If your not able to pay your balance in full, you might be eligible for this
- 14. Job aides are found in _________
- 15. A request to turn off service at one premise and turn on service at another premise
- 16. Use________ as the BP when issuing an emergency or service order on an inactive account
- 17. Use___________ for the BP & Premise to issue an emergency or service order when no address is available