Team Sriracha (2)

1. Zoetis home page
6. Which product is an Equine Sedative/Analgesic
10. System we listen to calls and see QM scores
11. Which type of Service Case should you create if customer want to speak with their aligned rep
13. Indicator on Knowledge Articles that it cannot be shared externally
14. These Petcare anti-infectives come in a roll of 112.
15. Which Zoetis product vaccinates against Leukemia Virus
16. Last Name of the Most Recent VCS Manager
17. Last name of VCS manager who used to work in Inside Sales
18. Name of KA # 1511 2024 _____ _______.
21. Customer Facing Use for KA # 1415 outside of Direct Customers
23. What does MAG stand for
24. TCode used in SAP to check Inventory Supply
28. What does CMD stand for
29. "SF" on a vaccine indicates
32. Which product is an Anti-Emetic
33. System we can review and troubleshoot Zoetis US profile
35. First 2 words of Title of KA #1599
37. Only scheduled product which needs to ship and store cold
38. Last name of VCS manager who used to work in Collections

2. If a customer can dispose of expired product using Federal, State and Local Guidelines we can offer
3. Run it Like Own it is an example of
4. Which level of ZPCR 2.0 do you get 1.5x points value
5. What you would process if customer has expired product that is being sent back
7. Code: E06 on a Return Means
8. Veterinary Medical Information and Product Support
9. Which product was formerly known as CADI
12. What does "RL" stand for in ZRL
19. Order Enter System Zoetis uses
20. Which newly added canine product is part of ZPCR 2.0 for a limited time
22. Zoetis version of Salesforce (CRM) which hosts Knowledge and Service Cloud
25. Last name of VCS Manager who has a background in Diagnostics
26. Puppy Shot Vaccine
27. Sr Manager who recently celebrated 10 year anniversary
29. Which mastitis product comes both LC and DC
30. Account Identification the Zoetis Reps often use
31. Upfront Credit when Product is lost in transit
34. Which level of ZPCR 2.0 do you get 1x points value
36. Best VCS Team!