Across
- 2. Helping customers resolve issues
- 7. Positive outcome achieved through effort
- 10. Something that requires troubleshooting
- 11. Taking responsibility for results
- 13. Positive difference created through actions
- 14. Gathering results from hard work
- 16. Process of building skills and knowledge
- 17. Solving a problem successfully
- 18. Working together toward a common goal
- 19. Continuous growth through education
Down
- 1. Iconic autumn and Halloween symbol
- 2. Providing assistance and support
- 3. Microsoft collaboration platform
- 4. Concentrating on priorities and goals
- 5. Person receiving service or assistance
- 6. Friendly mascot supporting learning and teamwork
- 8. Sharing information clearly with others
- 9. Guidance that helps team members improve
- 12. Issue requiring additional assistance
- 15. Information used to solve problems