Across
- 3. the action of challenging or disagreeing with something
- 6. responsible for purchasing goods for a company to use
- 10. a marked effect or influence
- 11. a reason for doing something
- 15. a brief statement of the main points of something
- 17. a condition giving a greater chance of success
- 18. undergo natural development and to increase in size
- 19. a means of solving a problem or dealing with a difficult situation
- 21. a series of actions or steps taken to achieve a particular end result
- 24. firm belief in the reliability, truth, or ability of someone or something
- 25. information about reactions to a product
- 29. the act or process of making or carrying out plans
- 30. a consultant is a person who provides professional or expert advice in a particular field to either an organisation or individual
- 31. a distinctive attribute or aspect of something
- 33. require something essential or very important rather than just desirable
- 36. the amount of money expected, required, or given in payment for something
- 37. organization that competes against you or your company
- 40. an advantage or profit gained from something
- 41. gathering data and analysing trends to outline strategies and identify obstacles and build on the strengths of a sales plan
- 42. a person who buys goods or services from a shop or business
Down
- 1. the accomplishment of an aim or purpose
- 2. polite and considerate in his dealings with customers
- 4. allow or provide a particular amount of money
- 5. the item offered for sale
- 7. a harmonious relationship in which the people understand each other's feelings or ideas and communicate well
- 8. convey information or instructions by means of a gesture or action
- 9. the power or right to give orders and make decisions
- 12. request for something to be made, supplied, or served
- 13. a contact already determined to be a prospective customer
- 14. finding possible customers
- 16. occurs when the seller and buyer agree to the conditions of the sale and the buyer makes a firm commitment to the transaction
- 20. the exchange of a commodity for money; the action of selling something
- 22. the act of finding an answer or solution to a conflict
- 23. to give encouragement to someone or something because you want them to succeed
- 26. an agreement entered by two or more parties for their mutual benefit
- 27. to regard that something is of importance and worth
- 28. an act of referring someone or something for consultation, review, or further action
- 32. assistance or advice given to customers during and after the sale of goods
- 34. make a statement or situation less confused and more comprehensible
- 35. a serious disagreement or argument
- 36. conveys information from a speaker to an audience
- 38. a presentation to a potential customer who will pay for your product or service
- 39. succeed in dealing with a problem or difficulty
- 40. anything that blocks or impedes the flow