Across
- 4. Back of the net
- 5. Surname of our new Management Trainee, Daniel
- 6. Winner of the 2012-13 Premier League Customer Service
- 9. Thanks for making a...
- 13. Our company values we need to live by every day
- 15. Twice a year event across the whole of Wolseley
- 16. Starts 1st January 2014
- 17. First new look Drain Center & Burdens Branch
Down
- 1. New RKAM in Scotland (Hint - it's not John)
- 2. Water does it and is the name of this publication
- 3. Sponsors of the 2013-14 Customer Service Campaign
- 7. Our monthly sales campaign
- 8. Internal customer service measure
- 10. Managing Director of our new business group
- 11. The league we want all branches to be in
- 12. What we all want a Christmas
- 14. New phones, screens, printers and faster internet - Hurrah
- 17. Prize for the Christmas Collect Campaign
- 18. Have your...
- 19. The profit we make as a business