Across
- 1. observation or perspective
- 3. technical knowledge and information to perform a job
- 6. physical needs like eating and sleeping
- 7. the attitude or personality traits that can contribute to a person's success like listening skills
- 9. the need to feel special and respected
- 10. the need to be protected from weather, danger, and illness
- 11. the need for interaction with other people
Down
- 2. regulating emotions to achieve a specific effect in the workplace
- 4. the science of behavior
- 5. Why people choose to buy certain things
- 8. When the positive feeling from first impression lasts through additional encounters