Across
- 2. A recommendation an individual customer gives among friends or family.
- 7. The process of buying or obtaining something, products, services, companies, etc.
- 8. All the customers a business manages to keep back to consume their products.
Down
- 1. The type of customer who returns to the same store, product, service for their quality.
- 3. A piece of knowledge or information that is shared so that it is benefitial.
- 4. The net money a company gains after a given period.
- 5. A set of links put together which follow a specific logic.
- 6. All the individual parts of an entire chain which are interconnected.