Across
- 4. focuses on how things can fail to work
- 6. SET OF SYSTEMATIC ACTIVITIES
- 9. a person who buys goods or services
- 10. To avoid fire-fighting
- 11. Identifies VITAL FEW from TRIVIAL MANY
Down
- 1. ensuring PDCA loop is followed
- 2. fitness for intended use
- 3. distribution of Data over different categories
- 5. core purpose of an organization
- 7. a group of workers who identify, analyze and solve work-related problems
- 8. solving problems by involving many departments