Training Day 1 Crossword

1. When we provide patients a record of their vaccinations, What we are providing is a PDF paper copy of their ____ record.
3. What would you want to create, while on the phone with a patient, before sending them into the clinic?
4. A Vax ______ Record is provided to the patient, if the patient requests, instead of a replacement CDC card. We do not replace lost cards.
6. What kind of test is a turnaround of 3 hours?
7. To find out of pocket costs of services you would click on the ____ -____ link on the main support ops page
11. If a patient is flying ______, they would need a send out test that comes back by 2pm the following day. (RT-PCR)
13. The rapid test however is a _________ test - a NAAT.

1. For how to guide / manuals you would go to?
2. To find travel clearance locations and hours you would click on the blue hyperlink found in this section on the travel clearance ops page? ___-____
5. What must a patient create to go into our Urgent care locations for travel clearance?
7. For announcements and policy updates you would go to the ___ Ops page?
8. As a reminder, patients ages 12-17 must have _______ from a parent or legal guardian in order to receive the COVID-19 vaccine.
9. Patient initiated refund requests should be forwarded to the _______ team.
10. To find clinic locations and hours you would click on the _____ locations link on the main support ops page.
12. Do our clinics offer antibody testing?