Across
- 1. The opposite of won't
- 4. What does the ‘P’ in NPS stand for
- 6. You can use our Telephone Banking _______ to make international transfers
- 7. Putting the _____ first
- 8. I ___ certainly find that out for you
- 10. We strive to offer _____ customer service
- 12. _____ for your time today
- 13. Let me see whether I can ____ you with that
- 14. Best _____ for customers
Down
- 1. Don't _____, I can sort that problem out for you
- 2. Service with a _____
- 3. The survey we ask customers to complete
- 5. I hope you've had a ________ experience with me today
- 9. Always look at the positives, not the ________s
- 11. If we have a problem, we should find the _____