Across
- 2. Let me see whether I can ____ you with that
- 7. Always look at the positives, not the ________s
- 8. Putting _____ first
- 11. _____ for your time today
- 12. The opposite of won't
- 13. We strive to offer _____ customer service
- 14. You can use our Telephone Banking _______ to make international transfers
Down
- 1. The survey we ask customers to complete
- 3. I ___ certainly find that out for you
- 4. I hope you've had a ________ experience with me today
- 5. What does the ‘P’ in NPS stand for
- 6. Best _____ for customers
- 9. If we have a problem, we should find the _____
- 10. Service with a _____
- 12. Don't _____, I can sort that problem out for you