Across
- 3. A software update that adds new features.
- 4. A code change to fix a software problem.
- 5. A brief description of a software issue.
- 8. A process to ensure software functions as intended across different platforms.
- 11. A document outlining how to install software.
- 14. A tool that checks for software vulnerabilities.
- 16. Software support provided via video calls.
- 17. Software that helps users troubleshoot and diagnose problems.
- 20. A software issue caused by incorrect syntax.
- 21. A software update that addresses critical security vulnerabilities.
- 23. that controls hardware devices.
- 24. An initial version of a software product.
- 25. A graphical representation of a software system's structure.
- 27. A temporary solution while a software issue is being fixed.
- 28. An update that improves software performance.
- 29. A tool to reverse changes in case of errors.
Down
- 1. A platform for providing software as a service.
- 2. A process to identify and correct code errors.
- 6. A technique to capture and replay software errors for analysis.
- 7. Software support provided over the phone.
- 9. A process to verify software behavior under extreme conditions.
- 10. A program designed to prevent unauthorized access.
- 12. A tool for cleaning unnecessary files from a computer.
- 13. A testing environment that mirrors the production setup.
- 15. An online platform for real-time text communication with support agents.
- 18. A software issue resulting from incomplete code.
- 19. Remote assistance for software troubleshooting.
- 22. A technique to analyze software performance bottlenecks.
- 26. A list of commonly asked questions and answers.