Across
- 3. The process of identifying the need for a new employee, defining the job to be filled and the type of person needed to fill it and attracting suitable candidates for the job.
- 5. A payment system where benefits are given, separate from pay, by an employer to some or all employees.
- 6. Mintzberg Interpersonal Role.
- 9. When a job is no longer required, the employee doing this job becomes unnecessary through no fault of their own.
- 10. The passing of authority and responsibility to perform tasks to workers.
- 13. The theory is based on three beliefs.
- 14. The fourth step in the recruitment and selection process.
- 15. Mintzberg Informational Role.
- 17. A motivational theory that identifies three types of motivational needs.
- 19. One of the expectancy theory's beliefs
- 20. Maslow's fourth need on he hierarchy
- 21. A payment to a sales person for each sale made.
Down
- 1. A policy where practices and processes are aimed at creating a mixed workforce and placing positive value on diversity in the workplace.
- 2. The aspects of a worker's job that have the potential to cause dissatisfaction, such as pay, working conditions, status and over-supervision by managers.
- 4. The abilities of managers to understand their own emotions, and those of the people they work with, to achieve better business performance.
- 7. A leadership style that promotes the active participation of workers in taking decisions.
- 8. Elton Mayo's motivation findings developed an effect described as the XXX effect.
- 11. New employees should always receive training of this type.
- 12. Being sacked from a job due to incompetence or breach of discipline.
- 16. Work-related education to increase workforce skills and efficiency.
- 18. Mintzberg Decisional Role.
- 22. An individual that is responsible for setting objectives, organisation resources and motivating staff so that the organisation's aims are met.