Across
- 5. for students.
- 6. a public and research library.
- 7. system where libraries exchange books/journals with one another. At Northrop, we
- 12. Place in the library where materials are borrowed and returned.
- 14. A person who gives fnancial or other support to a person, organization, cause, or
- 15. etc.
- 17. from other FWCS schools
- 18. In a library, these are the people who use the library.
- 20. Placing a book back in its correct space on the library shelves
- 21. In a library, this is where a patron renews a book and changes its due date
- 23. customer satisfaction
- 24. fees for lost books.
- 26. entering a book under a student's id to take out of the library
- 28. To make an itemized list of -- in this case all the materials in the library
- 30. a library which contains an in-depth collection of material on one or several
- 31. periodicals, etc.
Down
- 1. The date on which a book is due back to the library. In Northrop's library it is three
- 2. reports.
- 3. the stage in the personal selling process when the salesperson asks the prospect
- 4. Serves the needs of the community in which it is located and usually contains few
- 8. The university library holds a number of collections of geological maps. It is a mix
- 9. When a book comes back to the library and the librarian removes it from their id
- 10. coming later than expected or needed. we do not charge fnes at Northrop's library,
- 11. serves students from Kindergarten to Grade 12
- 12. Activities and benefts provided by a business to its customers to create goodwill
- 13. in this case the items that the library owns for circulation including books, ebooks,
- 16. Polite words to recipient. In this case, as they enter the library
- 19. library
- 22. reshelves for future use
- 25. buy the product. in this case, we tell the patron to have a great day, thanks for
- 27. searching the index of all the materials in the library for a specifc item or type of
- 29. an identifcation card that permits the holder to borrow books and materials from
