Across
- 4. not willing to help
- 7. something interrupted the progress of the tour
- 9. keep secret
- 10. understands a message differently
- 11. wrong
- 12. workers refuse to work
- 13. not active listening
- 14. in order of rank
Down
- 1. competition for power in the workplace
- 2. not able to provide the correct answer
- 3. leak
- 5. not polite
- 6. no losers
- 8. poor service attitude