Across
- 4. Ochsner's Billing Cycle.
- 6. A 3rd party vendor that hosts payment plans with Ochsner.
- 9. Contains all Metrics and QA information for one year.
- 11. How long are Paper Financial Assistance Applictaions good for.
- 12. Handles Attorney Calls.
- 14. This text was created to help reduce typing
- 16. You must change this before accepting a Chabert or St. Charles payment.
- 19. 4 minutes is the department goal for this Metric.
- 20. This form of payment is not accepted by Ochsner.
Down
- 1. Max FPL to qualify for Financial Assistance.
- 2. If you want to research a payment you should log on to
- 3. To resolve a caller's concern during that call.
- 4. What is the minimum balance that can be setup on a payment plan
- 5. If a patient is not insured Ochsner will offer this discount.
- 7. If a Rep need an adjustment applied it should be routed to this pool.
- 8. The format used by Phoen Reps for documenatation
- 10. Before speaking with a caller this must be correctly verified
- 13. A method of communication between various departments at Ochsner.
- 15. This payor is billed after the secondary payor has adjudicated
- 17. An account that does not qualify for Financial Assistance
- 18. This payor never pays as secondary
- 21. If you aren't sure where to defer your CRM you should use your.