Across
- 1. Activities involved in converting raw materials into finished products.
- 7. Refers to support systems necessary for operations.
- 8. Involves sourcing raw materials and services.
- 9. Involves recruiting and managing employees.
- 10. Involves receiving and warehousing of raw materials.
- 11. Post-sales activities focused on customer satisfaction.
Down
- 2. Actions that enhance primary activities.
- 3. Manages distribution of finished goods.
- 4. Activities involve promoting and selling products or services.
- 5. Malaysia's prominent _______ operations.
- 6. Includes research and innovation to enhance processes.