Across
- 6. the only type of credit card we accept for dean foods
- 7. location that accepts fleetone card
- 10. name of section in newsletter that shares info. from important emails
- 11. Abbrev. Expedited Delivery service we now use for our products
- 13. any person that utilizes our services
- 14. foods two words for large account that went live in April
- 15. new health coach
- 18. two word name of dept. that handles various fleetone machines for merchants
- 20. new monthly email sent out to inform and engage CSR's
- 22. nominate someone for one of these to say thanks
- 26. first and last name of person quoted in call center fish bowl
- 27. abbrev. Wright Express
- 28. Abbreviation for product that was once pulled from additives, but is now pulled from the fuel bucket
Down
- 1. abbrev. National Association of Small Trucking Companies
- 2. four letter word for reversing a transaction or pluschek
- 3. when applying payments or bumps we no longer enter this
- 4. two words for what you call when a spanish rep. is not present
- 5. two words for payment department
- 8. type of third party checks now handled by Maine
- 9. first name of famous coach quoted in May Newsletter
- 12. first name of wonderful employee that has worked in the call center 20 years
- 16. Southern call center city
- 17. name of service that allows drivers to pay for tolls without stopping every time
- 19. name of cool trainer
- 21. one word fill in the blank "card not present ___________"
- 23. first name of facilities manager in TN office
- 24. abbreviation for type of card we offer as a product
- 25. type of fees applied to some OTR accounts for after hours payments