Across
- 2. - used at the end of a sentence or a short phrase which expresses very strong feeling
- 4. body - contains the message of the email.
- 5. - Brief line of text that appears in a recipient's inbox and summarizes the email's content or purpose
- 6. - The importance of the first letter on proper names such as names or country's
- 7. - The person who receives an email message, either directly or through a forward
- 9. - polite and respectful way of recognizing someone
- 10. - block of text or other content that appears at the end of an email, typically containing the sender's contact information
- 12. - additional information such as a document, a picture or any type of file
Down
- 1. - the type of language that should be used in a professional email
- 3. - a punctuation mark that can be used to separate parts of a sentence which need clearer separation than would be shown by a comma
- 8. - a shortened form of two or more words that is created by removing letters and usually adding an apostrophe
- 11. - To tell someone that something is wrong or not satisfactory, and that you are annoyed about it