Across
- 2. comes through as a?
- 4. Service Level Agreement?
- 6. If you find more than one account of a customer, you need to _ it?
- 7. Account Statuses? Active, Suspended and ?
- 9. When leaving a client note, always leave the importance as?
- 10. For logged out customers, you must leave the acc ID here?
- 11. You select wrapping up _ minutes before you leave.
- 12. First Time Message?
- 13. Standard No Withdrawal?
- 14. End of shift?
Down
- 1. I set my status to this if I need the bathroom?
- 3. You must _ every conversation?
- 5. logged-out customers
- 8. To close an account, you go to ?
- 11. Adding extra security?