Across
- 1. Ability to understand the specialized aspects of jobs.
- 4. the process of planning, staffing, leading, and organizing the employees of the business.
- 6. Polite behavior; good manners.
- 13. Short-range planning (one year) of specific actions the business will take.
- 14. A human resources management activity that involves recruiting, interviewing, hiring, orienting, and dealing with job changes for a company's employees.
- 16. keeping accurate and useful financial records; and analyzing and interpreting the recorded information.
- 17. Loyalty to a particular business.
- 18. Undisclosed information within a particular business or industry
- 21. The management function of deciding what will be done and how it will be accomplished.
- 23. Managers who report to top-level management and who have supervisors who report to them.
- 27. Supervisors who work directly with the employees who carry out the business's routine work.
- 31. The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs).
- 36. The customer's preference for a business; usually expressed in regular purchases from the business.
- 37. Private information that belongs to an organization and cannot be released to the public.
- 38. the process of planning, maintaining, monitoring, controlling, and reporting the use of financial resources
- 39. the process or activity of producing goods and services.
- 40. The people (i.e., employees) who work cooperatively together to achieve business goals.
- 43. Promotion for a business provided by customers who tell others of their satisfaction with the business.
- 44. All managers who are responsible for the operation of the company or a business unit.
- 45. People who work to produce goods or services.
- 46. The ability to communicate, interact, and build relationships with others.
Down
- 2. Long-range planning (three to five years) for the company as a whole.
- 3. the usage of outside organizations or consultants to perform one or more of the primary business activities.
- 5. Steps that an individual takes to enhance or improve skills or traits that are needed to excel in her/his career/profession.
- 7. The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision-making.
- 8. Groups of activities related to management
- 9. All the opportunities that businesses have to connect with customers and reinforce their brand value.
- 10. Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction.
- 11. Knowledge, facts, or data presented in a useful form.
- 12. the process of accessing, processing, maintaining, evaluating, and disseminating business knowledge, facts, or data.
- 15. the process of planning, controlling, and organizing an organization or department.
- 19. the process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
- 20. the day-to-day activities required for continued business functioning.
- 22. An integrated technology that assists with an organization's information management needs.
- 24. The ability to see the "big picture" and think about how things will work together.
- 25. All the activities a business engages in to interact with its customers.
- 26. Converting facts and figures into useful information.
- 28. The management function of setting up the way the business's work will be done.
- 29. Advantages or payments employees receive in addition to their wages
- 30. an organized effort to produce and/or distribute goods and services.
- 32. The management function that monitors the work effort.
- 33. Equipment and supplies used by businesses in their operation.
- 34. Focused on customer needs and wants.
- 35. The values and ideals that an organization encourages among its employees.
- 37. Adapting to the environment in advance of the occurrence of events; taking advantage of opportunities rather than reacting to problems.
- 41. The management function of providing guidance to workers and work projects.
- 42. Fulfilling the requirements of the law.