customer service Crossword Puzzles

Week 1 Vocab 2025-09-03

Across

A unit within an organization meant for a specific type of work or operations
An employee in a leadership position over a group of employees
Someone who helps customers schedule travel
Someone who works at an office scheduling appointments, taking messages and carrying out tasks
A group of employees
A scheduled period of work for an employee
What you do when you end your shift
Someone who cleans rooms at a hotel and restocks items
Someone who works for a company typically for lower pay and a short period of time to gain experience

Down

Someone who rides on a bus, plane, or other vehicle but is not the driver/pilot
A person staying at a hotel
Another word for a group of employees
Someone who buys a service
Someone who works at a restaurant serving customers at their table
what you do when you start your shift

15 Clues: A group of employees • Someone who buys a service • A person staying at a hotel • What you do when you end your shift • Another word for a group of employees • what you do when you start your shift • A scheduled period of work for an employee • Someone who helps customers schedule travel • Someone who cleans rooms at a hotel and restocks items • ...

Service-Learning 2022-03-26

Across

Discovering something new
Before, during, and after
Preparing the service project
Showcase the process
Start at the end (no space)

Down

Getting it done!
Connect,Cooperate,Coordinate,Collaborate
Using a rubric
Identifying & learning about the need
Use for differentiation
Guide on the side
Variety is the spice of life

12 Clues: Using a rubric • Getting it done! • Guide on the side • Showcase the process • Use for differentiation • Discovering something new • Before, during, and after • Start at the end (no space) • Variety is the spice of life • Preparing the service project • Identifying & learning about the need • Connect,Cooperate,Coordinate,Collaborate

Community Service 2024-05-16

Across

back: Doing good things for your community.
Helping others for free.
Being nice and helpful to others.
Working together with others.
Turning used items into new ones instead of throwing them away.

Down

Working for organizations that help others without making a profit.
The effect or influence something has on people or situations.
Working together with others towards a common goal
Treating everyone the same, with fairness and justice
Understanding and sharing others' feelings.
Coming together as one group.
Giving to help people who need it.

12 Clues: Helping others for free. • Coming together as one group. • Working together with others. • Being nice and helpful to others. • Giving to help people who need it. • back: Doing good things for your community. • Understanding and sharing others' feelings. • Working together with others towards a common goal • Treating everyone the same, with fairness and justice • ...

Service Learning 2024-03-23

Across

Involvement in community affairs
Assigning responsibility and taking ownership.
Practical training with a focus on learning.
Act of sharing one's learning experiences with others
Assigning academic weights based on completed hours or performance.
Individuals or group with needs or issues
Introspective process of analyzing one's experiences and learning.

Down

Method of evaluating the level of achievement or understanding.
Act of providing one's time and skills for the betterment of others..
Concept emphasising mutual respect and exchange in service activities.
Type of learning that emphasizes learning by doing
Performance of planned tasks or activities.

12 Clues: Involvement in community affairs • Individuals or group with needs or issues • Performance of planned tasks or activities. • Practical training with a focus on learning. • Assigning responsibility and taking ownership. • Type of learning that emphasizes learning by doing • Act of sharing one's learning experiences with others • ...

Service Definitions 2024-09-17

Across

The process by which an insurer evaluates the risk and on what basis it will offer insurance to a proposed client
The provisions of the group policy that state the requirements employees and/or dependents must satisfy to become eligible and remain eligible under the contract
A part of a plan that describes or explains a feature, benefit, condition or requirement of the insurance protection afforded by the contract.
The person to whom the employee is legally married; this may include a domestic partner, civil union or equivalent
A fixed fee paid in advance to the carrier that provides the covered person with direct health care or financial reimbursement for covered services
Employee pays 100% of the premium through payroll deductions.

Down

Agreement to insure individuals or a class of individuals who would normally fall outside the parameters of the contract
The main duties performed in the national workforce, as defined by the Department of Labor's Dictionary of Occupational Titles
An employer shares the cost with employees. Participation levels are expected to be less than 100%
The covered spouse or child of the member who meets the eligibility requirements.
A change, amendment, improvement, or update to an existing policy at any time
When the employee ends his/her employment with their employer

12 Clues: When the employee ends his/her employment with their employer • Employee pays 100% of the premium through payroll deductions. • A change, amendment, improvement, or update to an existing policy at any time • The covered spouse or child of the member who meets the eligibility requirements. • ...

SERVICE CROSSWORD 2024-10-08

Across

CUSTOMERS ARE ALWAYS GOING ON THIS TWO DAYS AFTER DROPPING OFF A CAR
MY HUSBANDS A ______ AND HE SAID ITS FINE
WE ARE NOT CERTIFIED FOR THESE KINDS OF REPAIRS
ETHAN LOOKS GREAT IN ONE OF THESE

Down

VIDEOS ALEX LIKES
APPOINTMENTS ARE ____ TIMES
COMPLAINS ABOUT DOING THE JOB
ITS USUALLY ____ FAULT
24 THOUSAND ____ WARRANTY ON MOST REPAIRS
HATES BG SERVICES
IF YOU DONT WANT PROBLEMS DONT BUY ONE OF THESE
___YEAR WARRANTY ON MOST REPAIRS

12 Clues: VIDEOS ALEX LIKES • HATES BG SERVICES • ITS USUALLY ____ FAULT • APPOINTMENTS ARE ____ TIMES • COMPLAINS ABOUT DOING THE JOB • ___YEAR WARRANTY ON MOST REPAIRS • ETHAN LOOKS GREAT IN ONE OF THESE • 24 THOUSAND ____ WARRANTY ON MOST REPAIRS • MY HUSBANDS A ______ AND HE SAID ITS FINE • IF YOU DONT WANT PROBLEMS DONT BUY ONE OF THESE • ...

Service begrepp 2025-12-04

Across

du tar kontakt med kunden
tar reda på kundens behov
avgörande hur kunden kommer uppfatta dig
små rörelser i ansiktet
bemöter kunden och ger rätt service
vägen till köp
hur väl du tar hand om din kund
internett service

Down

säta kundens behov först
prata med folk
hjälpa kunden från behov till köp
rörelser och ansiktsuttryck

12 Clues: prata med folk • vägen till köp • internett service • små rörelser i ansiktet • säta kundens behov först • du tar kontakt med kunden • tar reda på kundens behov • rörelser och ansiktsuttryck • hur väl du tar hand om din kund • hjälpa kunden från behov till köp • bemöter kunden och ger rätt service • avgörande hur kunden kommer uppfatta dig

Försäljning service 2025-12-11

Across

Att hjälpa en kund från behov till köp.
Ta kontakt med kunden
Att säga vill du ha den eller den ,två alternativ
Hur mycket varor/tjänster ett företag har att sälja eller har i lagret.
Det är nån som tävlar om att sälja samma sak men kan även användas på ett bra sätt.
Det är hur en person ser dig och vilken person du är.

Down

Förstå kund kundbeteenden och hur en kund tänker under köpprocessen.
Läran om god moral håller dig till lagar och regler.
Att lägga fram varor längst fram på en hylla efter datum.
Visa att man vill
Uppfatta vad som är rätt eller fel.
Hur du pratar med andra. Även hur du pratar med olika personer.

12 Clues: Visa att man vill • Ta kontakt med kunden • Uppfatta vad som är rätt eller fel. • Att hjälpa en kund från behov till köp. • Att säga vill du ha den eller den ,två alternativ • Läran om god moral håller dig till lagar och regler. • Det är hur en person ser dig och vilken person du är. • Att lägga fram varor längst fram på en hylla efter datum. • ...

Termite Swarm Ready Set Go!!! 2024-02-26

Termite Swarm Ready Set Go!!! crossword puzzle

Across

make sure the customer gets scheduled before doing this (two words)
ask the customer to not do this because they will just move to another area (two words)
if they are a customer and have this type of warranty, send to Craig with 24 hr. deadline
see if the customer can do this so the tech can positively ID termites
how many body sections a termite will have
the only color adult termites will be

Down

ask a customer if they can send us this to see if we can ID what they are dealing with
Are you buying, selling, or refinancing should be the first one of these asked.
the wings of a termite will be this size to the body
these are very important on swarm calls to set the tech up for success (two words)
Schedule this if we are unable to ID the issue or if a customer would like a peace of mind inspection and us to treat some other pest at the same time (two words)

11 Clues: the only color adult termites will be • how many body sections a termite will have • the wings of a termite will be this size to the body • make sure the customer gets scheduled before doing this (two words) • see if the customer can do this so the tech can positively ID termites • Are you buying, selling, or refinancing should be the first one of these asked. • ...

Herhaling 5 Klantendienst 2014-09-01

Herhaling 5 Klantendienst crossword puzzle

Across

Het contactcenter vangt binnenkomende telefoongesprekken op.
Verkoop
Een goede vaardigheid die je als contactcentermedewerker zeker moet hebben.
office Dit is de afdeling waar direct contact met de klant bestaat.
De klant belt naar één nummer en het systeem zorgt ervoor dat alle binnenkomende gesprekken verdeeld worden.
Deze fase vindt plaats voor het gesprek begint. Denk na over de klant die je aan de lijn zult hebben.
Een systeem dat zelf automatisch telefoonnummers kiest.
service Het contactcenter focust op hulp aan (mogelijke) klanten.

Down

De direct leidinggevende van een groep contactcentermedewerkers.
Het contactcenter neemt contact op met mensen om informatie in te winnen.
Je stelt deze vraag als je wilt nagaan of je de klant goed begrepen hebt.
Het contactcenter maakt deel uit van een grotere organisatie.
Het contactcenter werkt vaak in opdracht van verschillende organisaties.
Hij/zij houdt het overzicht over het contactcenter.
office De afdeling waar de administratie en gegevensverwerking gebeurt.

15 Clues: Verkoop • Hij/zij houdt het overzicht over het contactcenter. • Een systeem dat zelf automatisch telefoonnummers kiest. • Het contactcenter vangt binnenkomende telefoongesprekken op. • Het contactcenter maakt deel uit van een grotere organisatie. • De direct leidinggevende van een groep contactcentermedewerkers. • ...

vehicular transportation 2021-01-20

vehicular transportation crossword puzzle

Across

these sports cars are known for making over 1000 horsepower from their engine called the 2jz
they make another car that is famous for making 1000 horsepower when tuned, the GTR
this car recently switched from front mid engine, to rear mid engine
Chevrolets answer to the bronco
founded because Ferrari has bad customer service
found on road dead

Down

they have made some of the worlds fastest cars like the Veyron and Chiron
notorious for hitting crowds
their best selling car has the same name as the polices phone number
their cars were used and supported by Germany in the early 40's
makes a reliable, affordable and popular car called the civic
an engine famous for powering many American cars in the 60's
the founder also makes rockets and flamethrowers
a cheep Russian car manufacture
supercars with a horse on the badge

15 Clues: found on road dead • notorious for hitting crowds • Chevrolets answer to the bronco • a cheep Russian car manufacture • supercars with a horse on the badge • the founder also makes rockets and flamethrowers • founded because Ferrari has bad customer service • an engine famous for powering many American cars in the 60's • ...

Entrepreneurship 2023-09-12

Across

Putting money into a business or project with the expectation of making a profit.
The income generated by a business from its goods or services.
Something that is made or sold by a business.
An organization that sells goods or services to make a profit.
Rivalry among businesses to attract customers and make a profit.
Starting and running a business, taking risks, and making decisions to earn money.
The money a business earns after expenses are subtracted.

Down

A person who buys goods or services from a business.
Someone who starts and manages a business.
Promoting and selling products or services to customers.
Promoting a product or service to attract customers.
A business project or activity that involves risk.
A newly established business or company.
Creating something new or improving existing products or processes.
The possibility of something bad happening in a business venture.

15 Clues: A newly established business or company. • Someone who starts and manages a business. • Something that is made or sold by a business. • A business project or activity that involves risk. • A person who buys goods or services from a business. • Promoting a product or service to attract customers. • Promoting and selling products or services to customers. • ...

Shopping 2023-12-15

Across

A person who purchases goods of service from another
The act of a person who shops
A Styles that is popular at a particular time especially in clothes, hair,etc
A small shop that sells fashionable clothes, shoes,etc
Something such us a piece of paper or menssage proving that money, goods or information have been received
The side of a store facing a street
The act or process of transacting
An act of selling

Down

To deduct a certain amount from ( a bill, etc)
A two-wheeled vehicle pulled by horses
To present or hold our (something) for acceptance or rejection
A quantity or supply of something kept for use as needed
To get or obtain by payment of money or its equivalent, buy
A large, ussually covered, shopping área where cars are not allowed
One whose job is to sell things

15 Clues: An act of selling • The act of a person who shops • One whose job is to sell things • The act or process of transacting • The side of a store facing a street • A two-wheeled vehicle pulled by horses • To deduct a certain amount from ( a bill, etc) • A person who purchases goods of service from another • A small shop that sells fashionable clothes, shoes,etc • ...

Ratio and Rate Vocabulary 2024-01-01

Ratio and Rate Vocabulary crossword puzzle

Across

RELATIONSHIP RELATIONSHIP BETWEEN TWO EQUAL RATIOS
THE TOTAL AMOUNT OWED TO A LENDER
THE AMOUNT A STORE INCREASES THE PRICE OF AN ITEM
TAX AN ADDITIONAL AMOUNT OF MONEY CHARGED ON ITEMS THAT PEOPLE BUY
A RATIO THAT COMPARES QUANTITIES OF DIFFERENT UNITS
DECREASE THE PERCENT OF CHANGE THAT AN ITEM HAS DECREASED
RATE A RATE THAT IS EXPRESSED AS A QUANTITY OF ONE
RELATIONSHIP BETWEEN TWO NUMBERS OF THE SAME KIND
A CERTAIN PERCENT THAT IS MADE FROM SELLING GOODS

Down

INTEREST INTEREST CHARGED WHEN MONEY IS BORROWED FOR A CERTAIN PERIOD OF TIME
THE AMOUNT OF MONEY THAT IS BORROWED
THE AMOUNT BY WHICH THE REGULAR PRICE OF AN ITEM IS REDUCED
INCREASE THE PERCENT OF CHANGE THAT AN ITEM HAS INCREASED
PRICE THE AMOUNT A CUSTOMER PAYS FOR AN ITEM
IT IS A SMALL AMOUNT OF MONEY IN RETURN FOR A SERVICE
AN EQUATION THAT STATES TWO RATIOS ARE EQUIVALENT

16 Clues: THE TOTAL AMOUNT OWED TO A LENDER • THE AMOUNT OF MONEY THAT IS BORROWED • PRICE THE AMOUNT A CUSTOMER PAYS FOR AN ITEM • THE AMOUNT A STORE INCREASES THE PRICE OF AN ITEM • AN EQUATION THAT STATES TWO RATIOS ARE EQUIVALENT • RELATIONSHIP BETWEEN TWO NUMBERS OF THE SAME KIND • A CERTAIN PERCENT THAT IS MADE FROM SELLING GOODS • ...

Intro to Personal Finance Crossword Puzzle 2023-10-19

Intro to Personal Finance Crossword Puzzle crossword puzzle

Across

an equation that graphs a line
the act of moving money from one account to another
where a graph intercepts the y-axis
the total amount in a bank account at any given time
numbers such as 3,5, or 19
a fee charged when an account goes below a required minimum balance
the type of bank account that will give you interest for investing your money

Down

banking that can be done on a phone or computer
the type of bank account that will accept direct deposit
a service banks offer so that the bank customer can have their bills automatically paid
when a paycheck is deposited into an account electronically
means happening over and over at regular intervals
numbers such as 4, 12, or 108
rise over run
a machine that banks have so customers can withdraw or deposit money without seeing a bank teller

15 Clues: rise over run • numbers such as 3,5, or 19 • numbers such as 4, 12, or 108 • an equation that graphs a line • where a graph intercepts the y-axis • banking that can be done on a phone or computer • means happening over and over at regular intervals • the act of moving money from one account to another • the total amount in a bank account at any given time • ...

Workplace Communication and Collaboration 2024-12-27

Workplace Communication and Collaboration crossword puzzle

Across

A set of rules or guidelines for communication in the workplace.
The inclusion of different cultural, social, and personal backgrounds in a team.
The ability to understand and share the feelings of others.
Treating colleagues and customers with dignity and professionalism.
Listening A communication skill involving full attention and feedback to the speaker.
Constructive responses provided to improve performance or behavior.
A technique used to clarify or gather more information during conversations.
Awareness Recognizing and respecting the differences in people's values and practices.

Down

Working together effectively toward shared goals.
Service Providing assistance and support to internal and external customers.
Language Non-verbal communication cues, such as gestures or posture.
Goals Specific, Measurable, Achievable, Relevant, Time-bound objectives.
The attitude or emotion conveyed through voice during communication.
The combined effort of a group to achieve a common goal.
Resolution The process of resolving disputes and disagreements constructively.

15 Clues: Working together effectively toward shared goals. • The combined effort of a group to achieve a common goal. • The ability to understand and share the feelings of others. • A set of rules or guidelines for communication in the workplace. • Treating colleagues and customers with dignity and professionalism. • ...

American diners 2025-11-27

Across

A machine that plays music when you insert coins.
A loyal customer who comes back to the diner very often.
A woman who takes orders and serves food in a diner.
A sweet, thick drink made with ice cream and milk.
A classic American breakfast dish served with syrup.
Simple, warm food that makes people feel good and relaxed.

Down

A large board showing the dishes available each day.
The warm, cozy feeling diners try to give their customers.
A music style often associated with old American diners.
A typical breakfast food served fried, scrambled or sunny-side up.
A lively music genre from the 50s commonly played in diners.
Food prepared in a traditional way, not industrial.
Bright colorful lighting often used in diner signs.
A small private seating area with padded benches.
Money you leave to thank a waiter for good service.

15 Clues: A machine that plays music when you insert coins. • A small private seating area with padded benches. • A sweet, thick drink made with ice cream and milk. • Food prepared in a traditional way, not industrial. • Bright colorful lighting often used in diner signs. • Money you leave to thank a waiter for good service. • ...

ESAT Crossword 2017-05-17

Across

Polite, helpful, and sincere
Double checking information for accuracy
Well informed; having the skills to resolve the customer's issue
Working quickly and accurately
Ensures the customer will not need to call us back on the same issue
Stat that measures how the customer's approval for Citi; would the customer recommend Citi to others
Foreseeing customer requests; taking action before needed
Waiting for results without becoming annoyed or anxious

Down

Stat the measures how the customer feels about interaction with the agent
Useful tool for customers to access their account 24/7
Thank you for being a _____ _____ with Home Depot for the past 10 years.
Sure of your actions and statements

12 Clues: Polite, helpful, and sincere • Working quickly and accurately • Sure of your actions and statements • Double checking information for accuracy • Useful tool for customers to access their account 24/7 • Waiting for results without becoming annoyed or anxious • Foreseeing customer requests; taking action before needed • ...

2022 Incentive 2022-01-08

Across

How many documented appointments a banker must have per quarter to earn incentive
A quality customer interaction entered in CCM
An acronym for how new business customers are measured
How many channels a customer uses
The measurent period for determining CES
An acronymn for the metric measuring customer engagement

Down

Who is paid incentive for CES
By what day do CCM appointments need to be documented to count
How many times a customer uses a channel
A tool for bankers to show customers how to use our digital services
A checking account with DD of $250 or 10 transactions
A checking account with a balance of $100 or 2 withdrawals/deposits

12 Clues: Who is paid incentive for CES • How many channels a customer uses • How many times a customer uses a channel • The measurent period for determining CES • A quality customer interaction entered in CCM • A checking account with DD of $250 or 10 transactions • An acronym for how new business customers are measured • An acronymn for the metric measuring customer engagement • ...

KOAT-D 2015-04-13

Across

Remaining positive and neutral.
Number of times we should address the customer.
Section of the score card where not educating the customer would be addressed.
What we should do when taking over a call, letting the cm know we are aware of the reason for the call.
Number of seconds we have for dead air.
Mechanics Where reviewing the account notes and documenting the account would be scored to.
Personable and engaging.

Down

Avoiding unnecessary call backs.
Should be provided to the agent and customer after determining the reason for the call.
Where sharing the value of the plan would be scored to.
Needs to be offered when the opportunity presents itself.
Amazing Customer Experience

12 Clues: Personable and engaging. • Amazing Customer Experience • Remaining positive and neutral. • Avoiding unnecessary call backs. • Number of seconds we have for dead air. • Number of times we should address the customer. • Where sharing the value of the plan would be scored to. • Needs to be offered when the opportunity presents itself. • ...

Unit 2.6 - Digital Engagement 2024-07-17

Unit 2.6 - Digital Engagement crossword puzzle

Across

Ensures that websites look fresh and lively
High-quality and consistent content
Manages digital experience across a broad range of digital touchpoints

Down

helps increase conversion rates
Provides an integrated and seamless customer experience
overall experience that a person has when interacting with a product, service or system.

6 Clues: helps increase conversion rates • High-quality and consistent content • Ensures that websites look fresh and lively • Provides an integrated and seamless customer experience • Manages digital experience across a broad range of digital touchpoints • overall experience that a person has when interacting with a product, service or system.

Commission Bonuses 2022-05-02

Across

The Dollar amount earned for the Director Bonus
_____ Volume. Generated by orders of your downline associates, and any PV over 200 turns into lesser leg ____ Volume.
____ Match. Earn commissions based on the PGV and PGV3 generated by your downlines. Bronze and higher only.
The percentage of volume that's turned into commissions for the Fast Start Bonus.
Does the Retail Customer Bonus generate "Half", or the "Full" amount of personal volume for the sponsor? Enter Half, or Full
______ Tree. The tree that generates PGV, PGV3, and is where you can find which legs are D300 Legs.
______ Volume. Generated by your own purchases and your customers. Goes towards you being active.
_______ Volume. The Volume that can be converted into commissions. Basically GV.
______ Tree. the tree that generates GV on both your right and left leg.
____ Commissions. Be Binary qualified and have at least 300 volume.
_____ Customer Bonus. The associate earns $25 USD (or local currency equivalent) for every 50pv ordered by the customer on subscription.

Down

This bonus is earned by enrolling 2 associates, one on each leg, within 14 days of enrolling.
______ Customer Bonus. The associate keeps the difference between _____ and wholesale price.
Does the Preferred Customer Bonus generate "Half", or the "Full" amount of personal volume for the sponsor? Enter Half, or Full.
________ Volume. The volume that first goes towards personal requirements, such as active or achieving a specific rank. Basically PV.
Fast _____ Bonus. Often confused with Fast4Ward. Earned by new Associate's enrollment order.
Order _____. this VO report lets associate's see their retail and preferred customer orders. Also shows the volume generated.
Commission ______ Report. This report in the VO lets you see the total commissions earned, and the types of commissions earned.
Commission ______ Report. This report in the VO lets you print out Commission receipts
Volume ______ The best report in the VO for finding the volume that someone has earned this week, the carryover, and the totals.
The status an associate is as long as they generate 100 PV every 4 or 5 weeks.
______ Momentum Pool. Only available for Bronzes and higher. You earn shares of 2% global Volume. The share amount is based on your rank and PGV3 you earn.
The percentage of lesser leg volume that you get paid on for hitting D300 or higher.

23 Clues: The Dollar amount earned for the Director Bonus • ____ Commissions. Be Binary qualified and have at least 300 volume. • ______ Tree. the tree that generates GV on both your right and left leg. • The status an associate is as long as they generate 100 PV every 4 or 5 weeks. • _______ Volume. The Volume that can be converted into commissions. Basically GV. • ...

Vulnerability 2021-05-27

Across

We can use the _____ model to help deal with a third party calling to advise of a customer's vulnerability (5)
TCF Treating Customers ______(6)
(TEXAS) ____ the customer (5)
we must keep ____ (from harm) (4)
we need to ____ for authority (5)
we need to _____ (to focus)(5)
The ___ model helps by ensuring you're questioning the vulnerability and circumstances appropriately. (4)
_____ consent should be obtained(8)
The ____ model is what we follow when a customer divulges information to us about a vulnerability
we then _____(with summary)(3)

Down

we must _____ discussing any account details(5)
____ how the customer's information will be used (7)
we must _____ the carer's observations (6)
we need to ______(to discover)(3)
______ the customer to appropriate support organisations (4,4)
the _____ model helps us when speaking with customers who may be suicidal(5)
___ the customer questions (3)
We can use the ______ model to help us identify vulnerability (5)
we need to ______(to understand)(6)

19 Clues: (TEXAS) ____ the customer (5) • we need to _____ (to focus)(5) • ___ the customer questions (3) • we then _____(with summary)(3) • TCF Treating Customers ______(6) • we need to ______(to discover)(3) • we must keep ____ (from harm) (4) • we need to ____ for authority (5) • _____ consent should be obtained(8) • we need to ______(to understand)(6) • ...

marketing management crossword 2025-01-20

marketing management crossword crossword puzzle

Across

- A marketing strategy aimed at new customers.
- A type of marketing research involving surveys and interviews.
- A marketing technique that encourages customers to share content.
- A marketing metric measuring website traffic.
Equity - The emotional connection a customer feels towards a brand.
- A unique selling proposition.
- A marketing technique that rewards customer behavior.
- A short, catchy phrase associated with a brand.
- The process of dividing a market into groups of customers.
- The process of creating a distinct brand image.

Down

- A marketing channel that uses digital technologies.
Plan - A marketing document outlining a company's goals and strategies.
- A type of marketing research involving observing customer behavior.
- A strategy to increase brand awareness.
A marketing strategy focused on existing customers.
- The 4Ps of Marketing: Product, Price, _____, Promotion.
- A paid form of non-personal communication.
- A strategy to maintain customer loyalty.
- A marketing strategy focusing on a specific niche.
- The act of exchanging goods or services for value.

20 Clues: - A unique selling proposition. • - A strategy to increase brand awareness. • - A strategy to maintain customer loyalty. • - A paid form of non-personal communication. • - A marketing strategy aimed at new customers. • - A marketing metric measuring website traffic. • - The process of creating a distinct brand image. • ...

Pathways in Marketing Vocabulary 2025-02-17

Pathways in Marketing Vocabulary crossword puzzle

Across

also known as the four Ps of marketing. These are the key elements involved in planning and marketing a product or service (two words no spaces)
a representation of a person, animal, or other being that is personified and used to identify a company, brand, or product (two words no spaces)
a business entity that is owned by its shareholder(s), who elect a board of directors to oversee the organization's activities.
a specific group of people with shared characteristics that a business markets its products or services to. (two words no spaces)
refers to the place that a brand occupies in the minds of the customers and how it is distinguished from competitor’s products
the act of determining the value of a product or service.
a simple and memorable catchphrase that draws an audience to a particular brand or product
the group of consumers or organizations that is interested the product
a for-profit business organization owned and controlled by two or more persons.
relating to or denoting the business of housing or entertaining visitors.
require (something) because it is essential or very important.
a long-term plan for achieving a company's goals by understanding the needs of customers and creating a marketing advantage. (two words no spaces)
a legal status of a commercial entity that combines the limited liability feature of corporations with the tax and flexibility advantages of a partnership.
an article or substance that is manufactured or refined for sale.

Down

The process of making a product or service accessible for use or consumption by a consumer or business user, using direct means, or using indirect means
business that provides activities for enjoyment when one is not working such as golf, skiing, traveling etc.
the action or business of promoting and selling products or services, including market research and advertising.
an act of labor or a performance that does not produce a tangible commodity
have a desire to possess or do (something); wish for.
the process of an individual who creates a new business, bearing most of the risks and enjoying most of the rewards.
all companies involved in processing raw food materials, packaging, and distributing them. This includes fresh, prepared foods as well as packaged foods, and beverages. (two words no spaces)
a symbol or design that serves to identify an organization or institution
a document setting out a business's future objectives and strategies for achieving them. (two words no spaces)
a marketing tool, used as a strategy to communicate between the sellers and buyers.
the item offered for sale. It can be a service or an item
a person who buys goods or services
where voluntary exchange and the laws of supply and demand provide the sole basis for the economic system, with little or no government intervention. (three words no spaces)
a person who consumes or uses goods
adopted name that is given by a manufacturer or merchant to product(s) or service(s) to distinguish it as produced or sold by that manufacturer
a business that can be owned and controlled by an individual (two words no spaces)

30 Clues: a person who buys goods or services • a person who consumes or uses goods • have a desire to possess or do (something); wish for. • the act of determining the value of a product or service. • the item offered for sale. It can be a service or an item • require (something) because it is essential or very important. • ...

Marketing crossword 2025-10-22

Across

a person who buys goods or services for their own use.
__ marketing — online methods used to promote products or services, including SEO, content marketing, social media marketing, and pay-per-click (PPC) advertising.
__ is something sold to fulfill a customer's desire or requirement, one of the 4 P’s of marketing.
money that is given, usually by a company, to support a person, organisation or activity.
__ refers to the activities a company undertakes to promote the buying or selling of its products or services.
__ marketing — offline methods used to promote products or services, including print advertisements, broadcast media like TV and radio, direct mail, and outdoor advertising such as billboards.
Brand __ — is the overall perception of a company's image as seen through the eyes of its customers.
Search __ —a software system that helps users find information on the internet by using keywords.
a reduction in the value of a currency compared to others.
an organization that sells goods or services in order to make money.
__ audience — a specific group of people most likely to be interested in and buy a company's products or services.
Celebrity __ —a marketing strategy where a famous person promotes a product, service, or brand to leverage their popularity and influence to boost sales and brand awareness.
an intangible activity or benefit offered by one party to another in exchange for payment, which does not result in the ownership of anything physical.
a very large board on which advertisements are shown, especially at the side of a road.
a strategic effort that uses promotion to achieve company goals.
__ refers to the distribution of the product.

Down

Consumer __ — the quantity of a good or service that individual consumers are willing and able to buy at a given price over a specific period.
the supply of a product or service is greater than the consumer demand, leading to intense competition and difficulty for businesses to acquire new customers or grow.
Customer __ — the preference and belief related to potential purchases.
a detailed plan for achieving success.
an effective marketing tool used by companies to promote their goods and services, as well as to stimulate sales.
a person, product, company, etc. that is trying to compete with others.
Brand __ — the habit of always buying a product with the same name, made by the same company.
a reduction in the usual price of a product or service.
the promotion of your business to increase sales, attract new customers, and make the audience aware of products or services.
__ promotions — an activity done to increase sales of a particular product, for example by reducing its price or advertising it.
__ marketing — unusual methods of getting attention for a product or service, usually ones that cost little money and involve giving or showing things to people in public places.
Market __ — the action or activity of gathering information about consumers' needs and preferences.
Search Engine Optimization
__ refers to how much the company will sell the product for.

30 Clues: Search Engine Optimization • a detailed plan for achieving success. • __ refers to the distribution of the product. • a person who buys goods or services for their own use. • a reduction in the usual price of a product or service. • a reduction in the value of a currency compared to others. • __ refers to how much the company will sell the product for. • ...

Claims Terms 2021-06-02

Across

reason code for approval or denial of the service line
amount of copayment paid by member for service
amount excluded from the submitted amount for the service line
amount submitted for reimbursement for the service line
description of the procedure being submitted for payment
date of service

Down

surface code if required for the service
auto-adjudication status for the claim
payable CDT code
CDT code submitted for approval
amount payable for reimbursement for the service line
tooth number if required for the service
how many services or materials were provided
manual adjudication status for the claim
amount of deductible paid by member for service

15 Clues: date of service • payable CDT code • CDT code submitted for approval • auto-adjudication status for the claim • surface code if required for the service • tooth number if required for the service • manual adjudication status for the claim • how many services or materials were provided • amount of copayment paid by member for service • ...

Service Hour 2022-04-08

Across

Fireworks
Lucky color of the Irish
Hooper!
BOO!
symbol of love

Down

FORE!
Man’s best friend
lucky color
The American’s soccer
Minecraft cat
Turning ____. (New Disney movie)
“What’s better than 24?” SpongeBob
“It’s the most wonderful time of the year.”

13 Clues: BOO! • FORE! • Hooper! • Fireworks • lucky color • Minecraft cat • symbol of love • Man’s best friend • The American’s soccer • Lucky color of the Irish • Turning ____. (New Disney movie) • “What’s better than 24?” SpongeBob • “It’s the most wonderful time of the year.”

Client Service 2024-07-19

Across

Proper respect , language or manners
A key to effective client service
A survey or tool used to measure client satisfaction
Clear about goals, tracking , reporting progress and delivering a quality product on time.What is the phrase called as ?
Enraptures the main idea of the email or why we are sending it

Down

Tailoring services to meet individual client needs
Always start your email with a ____
Continuous process to enhance client satisfaction
If we are uncertain of the right course of action , what do we do ?
The act of solving a problem or a dispute
Make sure your ________ is correct when writing an email
In a well-constructed email these are short and easy to read

12 Clues: A key to effective client service • Always start your email with a ____ • Proper respect , language or manners • The act of solving a problem or a dispute • Continuous process to enhance client satisfaction • Tailoring services to meet individual client needs • A survey or tool used to measure client satisfaction • ...

Loyal Source-A Historical Journey 2020-03-24

Loyal Source-A Historical Journey crossword puzzle

Across

Annual Team Building Activity
Department of Defense Agency
Key position under DDRP Contract
Director of Operations
Person who served in the US Military
Medical Professional
Travel Healthcare Customer
Training Platform
CARD Program Beneficiary

Down

Required Annual Training
Uninterrupted focus time
Founded in June 2009
Technical Services Division Customer
Awarded this contract in August 2015
Credentials supervisor

15 Clues: Training Platform • Founded in June 2009 • Medical Professional • Credentials supervisor • Director of Operations • Required Annual Training • Uninterrupted focus time • CARD Program Beneficiary • Travel Healthcare Customer • Department of Defense Agency • Annual Team Building Activity • Key position under DDRP Contract • Technical Services Division Customer • ...

OMS Crossword 2022-05-13

Across

need more end month
helps employee do the right thing
108951
will be nice to see 100%
also oos
type of orders
frustrating when qty zero
direct delivery

Down

New Customer
moment of truth
reserved for customer
total life saving rules
Highest OOS now
1 to 1 exchange

14 Clues: 108951 • also oos • New Customer • type of orders • moment of truth • Highest OOS now • 1 to 1 exchange • direct delivery • need more end month • reserved for customer • total life saving rules • will be nice to see 100% • frustrating when qty zero • helps employee do the right thing

U3 AOS 3 - Level 2 revision crossword 2022-09-14

U3 AOS 3 - Level 2 revision crossword crossword puzzle

Across

Minimising waste through various waste minimisation strategies helps to improve _________.
Become hugely important to a business if just in time is used as a materials management strategy.
A significant benefit for businesses of using overseas manufacturing in production.
A key element of an operations system
An example of a process for a hairdressing salon
Reductions in this through the use of technology in operations help to improve efficiency.
Part of the quality control process at SPC in relation to the production of baked beans.
Not needed for the output of a service business but is needed for the output of a manufacturing business
Creates waste in operations

Down

I am not a principle of total quality management but I am the goal of total quality management
There is often a high level of this during the production process for a service business, but a low level of this during the production process for a manufacturing business - customer _______.
The difference between selling prices and cost prices and can increase through being productive in operations.
Making this recyclable is a CSR issue relevant to the environmental sustainability of inputs
A limitation of the use of forecasting as a materials management strategy
A downside of the use of various forms of technology in operations
A negative of global sourcing of inputs is this is likely to increase.

16 Clues: Creates waste in operations • A key element of an operations system • An example of a process for a hairdressing salon • A downside of the use of various forms of technology in operations • A negative of global sourcing of inputs is this is likely to increase. • A limitation of the use of forecasting as a materials management strategy • ...

FIT THEIR SHOE 2016-12-18

Across

When you look and sound professional and classy
"I can see right through you!"
Be proactive
You always wear this on your face and it makes you beautiful
You are the 'Know-It-All'!
A way of showing appreciation to your customers
When you wish a customer "Good day to you!"

Down

Attentively listen at all times to what your customer is saying
"It's mine!"
Get into your customer's shoes
When you use "How, What, When, Why, Where, Who..."
A new and better way of doing things for yourself and the customer
Be fast and efficient
Easy as '1-2-3'
Look for a solution or alternative for customers

15 Clues: "It's mine!" • Be proactive • Easy as '1-2-3' • Be fast and efficient • You are the 'Know-It-All'! • Get into your customer's shoes • "I can see right through you!" • When you wish a customer "Good day to you!" • When you look and sound professional and classy • A way of showing appreciation to your customers • Look for a solution or alternative for customers • ...

Business and Marketing Review 2021-08-30

Business and Marketing Review crossword puzzle

Across

The percentage of the market for a product or service that a company supplies.
Strategies such as advertising, and sales
A company's revenue minus expenses
The action or business of promoting and selling products or services, including market research and advertising.
The path product take to reach end-users

Down

A person or organization that buys goods or services from a store or business
An article or substance that is manufactured or refined for sale.
The cost consumers pay for a product

8 Clues: A company's revenue minus expenses • The cost consumers pay for a product • The path product take to reach end-users • Strategies such as advertising, and sales • An article or substance that is manufactured or refined for sale. • A person or organization that buys goods or services from a store or business • ...

Marketing Crossword 2021-12-22

Across

a method of marketing using websites like Facebook to promote products or services
a marketing method where a customer gets a special offer sent to their phone
when an unknown company or person calls you to sell a product or service
an online diary

Down

a company that help other businesses build their brand
where a company pays a website if someone clicks on an advert
a series of things, such as adverts, used to sell a product
a company's plan to sell a product

8 Clues: an online diary • a company's plan to sell a product • a company that help other businesses build their brand • a series of things, such as adverts, used to sell a product • where a company pays a website if someone clicks on an advert • when an unknown company or person calls you to sell a product or service • ...

Chapter 13.1 Key Terms Created by Abby Schmidt 2017-01-09

Chapter 13.1 Key Terms Created by Abby Schmidt crossword puzzle

Across

The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service.
A pathway to directs products to consumers.
A group of customers who share common wants and needs.
The process or planning, pricing, promoting, selling, and distributing ideas, goods, and services.
Distribution of goods or services from the producer directly to the cutomer.

Down

A strategy to build customer relations.
The four main elements of marketing, also called the four P's.
distribution involving one or more intermediaries.

8 Clues: A strategy to build customer relations. • A pathway to directs products to consumers. • distribution involving one or more intermediaries. • A group of customers who share common wants and needs. • The four main elements of marketing, also called the four P's. • Distribution of goods or services from the producer directly to the cutomer. • ...

Chapter 13.1 Key Terms Created by: Trent Brigdon 2017-01-10

Chapter 13.1 Key Terms Created by: Trent Brigdon crossword puzzle

Across

occurs when goods or services are sold from the producer directly to the customer.
to build and maintain relationship with their customers.
involves one or more intermediaries.

Down

consists of four basic marketing strategies:
is a pathway to direct products to consumers
is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
is the process of the wants and needs of consumers, wherever they are.
is a group of customers who share common want sand needs.

8 Clues: involves one or more intermediaries. • consists of four basic marketing strategies: • is a pathway to direct products to consumers • to build and maintain relationship with their customers. • is a group of customers who share common want sand needs. • is the process of the wants and needs of consumers, wherever they are. • ...

functional unit in an organization 2024-10-24

functional unit in an organization crossword puzzle

Across

The team responsible for monitoring quality and ensuring standards are met.
The unit tasked with producing goods or delivering services efficiently.
This department manages the flow of money, budgeting, and financial reporting.
This department is responsible for marketing, sales, and public relations.
This department is responsible for developing and manufacturing products.

Down

The team that develops and maintains the organization's IT infrastructure
The group in charge of customer service and addressing client needs.
the department responsible for hiring, training, and employee welfare.

8 Clues: The group in charge of customer service and addressing client needs. • the department responsible for hiring, training, and employee welfare. • The unit tasked with producing goods or delivering services efficiently. • The team that develops and maintains the organization's IT infrastructure • ...

Jargon Buster 2022-09-29

Across

customer interaction history
run When information is updated overnight
drawer Grand total
knockout
customer relationship management tool
Easypay or Easy Bpay
transaction system

Down

Fees
the tool box in caman
Tabs in CRM
Cheque Clearance days
relationship Information Manager
a Cheque that has a clearance time
procedure processes

14 Clues: Fees • knockout • Tabs in CRM • drawer Grand total • transaction system • procedure processes • Easypay or Easy Bpay • the tool box in caman • Cheque Clearance days • customer interaction history • relationship Information Manager • a Cheque that has a clearance time • customer relationship management tool • run When information is updated overnight

Vocabulary Unit 2 Weeks 1 and 2 2022-10-28

Vocabulary Unit 2 Weeks 1 and 2 crossword puzzle

Across

antonym for fortunate
antonym for essential
very great in size or amount
synonym for immense
synonym for fortunate
synonym for essential
having good luck
antonym for gradually

Down

synonym for gradually
moving or changing very slowly
synonym for customer
antonym for merchant
someone who sells goods for money
something that is very important
antonym for immense

15 Clues: having good luck • synonym for immense • antonym for immense • synonym for customer • antonym for merchant • synonym for gradually • antonym for fortunate • antonym for essential • synonym for fortunate • synonym for essential • antonym for gradually • very great in size or amount • moving or changing very slowly • something that is very important • someone who sells goods for money

Businesses and Understanding Customer needs 2012-10-05

Businesses and Understanding Customer needs crossword puzzle

Across

any person which buys a product from a business or organisation
non physical products
a person who ultimately uses a product
the customer expects this to be convenient
gaining information about customers, competiors and market trends
an experimental version of a new product
the customer expects this to be reasonable
an organisation that makes goods and provides services

Down

a list of questions
a business which sells products to another business
asking questions of people or organisations
using resources such as raw materials, labour and machines
a place where buyers and sellers meet to exchange goods and services
a peson who provides date for a survey
research involving collecting new infrormation

15 Clues: a list of questions • non physical products • a person who ultimately uses a product • a peson who provides date for a survey • an experimental version of a new product • the customer expects this to be convenient • the customer expects this to be reasonable • asking questions of people or organisations • research involving collecting new infrormation • ...

Design and Dev 2025-04-16

Across

Rough sketches of design/brainstorm.
What customer wants element.(Product design specifications)
Team rules that all have to follow.
Used to launch something a great distance,
Drawing that is to scale and neat.
List made from website to tell how much wood needed for trebuchet.

Down

Research of other simmilar designs/products.
Website used to create digital version of project.
Interview individual element.(Voice of Customer)
Project that gives no use to thhe user.
Oven that is not gas or electric powered.
Used to power ov en for heat/energy.
Customer criteria element.
Instructions that are difficult to follow.
Table rating different options based on a series of questions.

15 Clues: Customer criteria element. • Drawing that is to scale and neat. • Team rules that all have to follow. • Rough sketches of design/brainstorm. • Used to power ov en for heat/energy. • Project that gives no use to thhe user. • Oven that is not gas or electric powered. • Used to launch something a great distance, • Instructions that are difficult to follow. • ...

DMS subscription crossword!!!! 2019-01-17

DMS subscription crossword!!!! crossword puzzle

Across

Unlimited 24/7 remote______ support
Subscriptions include a virus ________guarantee
Subscription cost is $15 per _______ or $129 upfront for the annual plan
DMS stands for device ___________ service
Includes unlimited ______ups to help keep covered devices running as they should
The best way to sell DMS and start earning spiffs is to hand out pc diagnostic/DMS _________ to every customer

Down

Each DMS subscription covers _________ devices
__________ remote tech coaching/training for:overall device usage,ms office,and operating system questions
_________ antivirus is included with each DMS subscription
If a customer's computer suffers a ______ loss, DMS remote techs will recover it for free
A $15 ______ is payed to each associate that sells a DMS

11 Clues: Unlimited 24/7 remote______ support • DMS stands for device ___________ service • Each DMS subscription covers _________ devices • Subscriptions include a virus ________guarantee • A $15 ______ is payed to each associate that sells a DMS • _________ antivirus is included with each DMS subscription • ...

Spi 2024-04-18

Across

What quote did Steve Urkel make famous?
A thick cloud of tiny water droplets suspended in the atmosphere at or near the earth's surface which obscures or restricts visibility
Three P's
Who sung 'What Was I Made For' from the 2023 'Barbie' movie?
Winners of the 2024 Women's NCAA Championship
Taylor Swift embarked on the highest grossing tour of 2023 this year, but what was the name of the tour?
Activities during April 22nd-26th

Down

Right side of C2M
Event that happened April 8th, 2024
What pop vocal group performs at the wedding in Bridesmaids?
Snack for every employee in Customer Service and Community Relations Department that worked at RGH Monday April 22nd

11 Clues: Three P's • Right side of C2M • Activities during April 22nd-26th • Event that happened April 8th, 2024 • What quote did Steve Urkel make famous? • Winners of the 2024 Women's NCAA Championship • What pop vocal group performs at the wedding in Bridesmaids? • Who sung 'What Was I Made For' from the 2023 'Barbie' movie? • ...

AR Crossword 2 2023-03-29

Across

AR management platform
Sorting analysts?
Needed for an eval, with # across/down
New tool for AR? (Discussed in-person in March)
Presentation to an analyst
Presenter to analyst?
Possibility for analyst speech?
Stamford analyst firm
Founded by George

Down

Gartner review site (2 words)
Newest Forrester AR Analyst
AR Council resource: Inquiry _________
MarketScape publisher
Multi-firm event hosted by AR (2 words)
20-year-old global AR Community
Gartner report, with # Down/across
Customer Review Site
Kevin’s AR Methodology
Gartner Report, with # Down/Across
Horizons publishing org

20 Clues: Sorting analysts? • Founded by George • Customer Review Site • MarketScape publisher • Presenter to analyst? • Stamford analyst firm • AR management platform • Kevin’s AR Methodology • Horizons publishing org • Presentation to an analyst • Newest Forrester AR Analyst • Gartner review site (2 words) • 20-year-old global AR Community • Possibility for analyst speech? • ...

MARKETING CROSSWORD PUZZLE 2022-03-27

MARKETING CROSSWORD PUZZLE crossword puzzle

Across

opinion of customers about a particulars aspect of a business, such as a customer service.
collection, reporting and examination of actions taken on a website.
happens when the desired outcome of marketing message is acheived.
advertising that focusing on practical aspects of the product.
tangible items of monetary value that satisfy needs and wants.
one of the four p's of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement,and excitement about products and services.
Distinctive name, words, design logo, mark or a combination of these elements that create
the public can have an effect of brand's action.
coverage by the media.
payments to employees based on hours or days worked.
what is costs your store to purchase from a supplier.
OR SERVICE TO CUSTOMERS and MEETING THE COMPNYS SALES
or product identify and that separate the company or product from competitors.
a list of potential customers or clients.
method to use deliver advertising messages to the public such as TV or radio.
a program that allows workers to choose their work hours.
a person whose responsible for the wording and to promote the product.
one of the four p's of marketing , refers to where the product is sold and delivered to customers.
the revenue of your store minus all expenses over some period of time.
measures the disadvantages of producing one additional unit of a good or service.
path the product or service purchased travels from the company to consumer.
a list of information about a target market, such as age,income level, occupation, attitudes, lifestyle etc.
a period of rising prices.
a computer program that searches database and internet sites for the documents containing keywords specified by a user.
the exterior of a store generally facing the street including signage and windows.
performance indicator that measures the amount gained from an investment relative to investment costs.
process of communicating a company's values to customers.
one of the four p's of marketing; refers to actual product or service a company offers.
the repeat purchasing of a good or service by a consumer.
a potential consumers realization consumer by hand or mail.

Down

mix the four basic marketing strategies, called the four p's: product, place, price, promotion.
a method of examining businesses.
a specific part of a population, especially identified by average age, income, education, etc.
a thing that motivates or encourages one to do something.
an amount to be paid for an insurance policy.
a complete listing of merchandise.
web based technology that enables the development ,deployment, and management of social media solutions and services.
a specific consumer segment.
process of communicating with potential customers to promote a product or service.
a series of questions asked to a selected group of people.
DEPARTMENT RESPONSIBLE FOR SELLING
person who replenishes shelves in a store.
the struggle between companies to attract new customers,take away customers from other companies.
refers to contain or interactions used to grow or engage with social media.
process of promoting a product in a retail environment,including visual display in retail
the difference between companys revenue and its costs.
efforts made by a company to shape the way audiences perceive company, how a brand is seen
a company's trademark picture.
its a secrete.
one of the four p's of the marketing; the cost of product.
positive brand recognition.
a person with a strong influince in his or her particular feild of expertise.
when you go to a store to buy nice clothes but you also supporting the...
a group of similar people with the same type of product needs or wants who may potentially buy a certain good or service.

54 Clues: its a secrete. • coverage by the media. • a period of rising prices. • positive brand recognition. • a specific consumer segment. • a company's trademark picture. • a method of examining businesses. • a complete listing of merchandise. • DEPARTMENT RESPONSIBLE FOR SELLING • a list of potential customers or clients. • person who replenishes shelves in a store. • ...

Industrialization 2024-02-16

Across

Made fortune by taking over and merging other people's businesses (512)
Established the world's first research laboratory (497)
Refers to the amount of a good or service companys are willing to produce (504)
The amount of a product consumers are willing to purchase. (504)
His rise from rags to riches made him an American success story.(509)
African American inventor who improved the ligt bulb(497)
Built a factory for manufacturing sleeper cars (505)

Down

Was the leading industrial power in the world by the 1920s(495)
Invented the typewriter (498)
Key figure in the expansion of regional railroads.(503)
Became the largest customer for steel(496)
Designed the first sky scraper with steel frame. (496)
Means complete control over an industry(513)
Invented the telephone(not Watson) (498)
Used a steam engine to drill for oil. (495)

15 Clues: Invented the typewriter (498) • Invented the telephone(not Watson) (498) • Became the largest customer for steel(496) • Used a steam engine to drill for oil. (495) • Means complete control over an industry(513) • Built a factory for manufacturing sleeper cars (505) • Designed the first sky scraper with steel frame. (496) • ...

Crossword 2024-06-06

Across

Validation Software which we run once in year.
Maximum Modules in GeneXpert Instrument
Name of the modules in GeneXpert Instrument
Communication PCB in GeneXpert
4 Step process for Problem Solving in PSP
Concept we use to identify Problems,Symptoms and Causes in PSP
process to achieve and sustain a clean, orderly, safe and productive work space.

Down

Helps Danaher associates make better decisions, reinforcing our customer-focused culture and our competitive advantage.
process that enables us to meet or exceed our customers' quality, delivery and cost requirements
team-based, visual process that supports teams in driving improvements around critical metrics
Most Popular Assay in Respiratory Panel
Single point of Service Contact for internal& External customers
Chart we use in PSP to decide where to focus
One of the Core Behavior Creates New & better ways to succeed sustainably.
One of the Core value …. is our way of Life

15 Clues: Communication PCB in GeneXpert • Maximum Modules in GeneXpert Instrument • Most Popular Assay in Respiratory Panel • 4 Step process for Problem Solving in PSP • Name of the modules in GeneXpert Instrument • One of the Core value …. is our way of Life • Chart we use in PSP to decide where to focus • Validation Software which we run once in year. • ...

Aleah's Commonly Confused Crossword 2023-01-19

Aleah's Commonly Confused Crossword crossword puzzle

Across

The gummy bears were in the bag __.
I have __ older brothers.
Being seventeen in America is considered a __ age.
The __ has been warmer lately due to global warming.
I told my mom I would be back at a __ time tonight.
Shawn sometimes forgets to hit the __ when driving the path.
My coworker ordered a __ to finish off his meal.

Down

I gave a __ to the customer service at the restaurant
My red velvet cake was better __ the rest of the competitions.
He told me we would never __ me because we’re in this together.
The yellow color gives __ to the rich purple.
The student __ announced the special events on the intercom this morning.
I walked my cousin __ the QuikTrip around the corner.
The actor’s in the school play had __ first performance tonight.
She needed to take a mental __ after all the events.

15 Clues: I have __ older brothers. • The gummy bears were in the bag __. • The yellow color gives __ to the rich purple. • My coworker ordered a __ to finish off his meal. • Being seventeen in America is considered a __ age. • I told my mom I would be back at a __ time tonight. • She needed to take a mental __ after all the events. • ...

crossword Unit 7 2023-01-31

Across

someone who is paid to work for someone else
a place or position
to look somewhere carefully in order to find something
a large table or a small shop with an open front from which goods are sold in a public place
to give money as a payment for something
a small piece of paper with information on it about a product or event
business activity

Down

owned or used in the past by someone else
things for sale, or the things that you own
something on sale at a lower price than its true value
a person who buys goods or a service
something that is made to be sold
a record of short pieces of information
something such as a piece of paper
a fixed amount of money that you pay regularly for the use of a room, house,etc.

15 Clues: business activity • a place or position • something that is made to be sold • something such as a piece of paper • a person who buys goods or a service • a record of short pieces of information • to give money as a payment for something • owned or used in the past by someone else • things for sale, or the things that you own • someone who is paid to work for someone else • ...

Goldstar Crossword 2023-02-07

Across

- this sample cost $25 and has artwork attached
- Imprint color of the LWJ-LM
- Who is the Account Coordinator for 47078456
- one of the special packaging service option we offer
- is the amount of time the team takes to process and produce the item
- what is the city that the item is being shipped from 47128238

Down

- Whether an order can meet an in hands date depends on a few things. This is one
- If there isn't a flyer, the price is EQP less 10% (EQP x 0.90).
- a visual representation of the customer logo on a specific item before an order is placed
- Account Coordinator for IPROMOTEU-CANADA
- Status after order is scanned and put on the truck
- what is the imprint method for MEC-C
- What does the H in CLR-H mean
- Another reason that can affect whether an in-hands date can be met.
- shipping numbers has 9 digits

15 Clues: - Imprint color of the LWJ-LM • - What does the H in CLR-H mean • - shipping numbers has 9 digits • - what is the imprint method for MEC-C • - Account Coordinator for IPROMOTEU-CANADA • - Who is the Account Coordinator for 47078456 • - this sample cost $25 and has artwork attached • - Status after order is scanned and put on the truck • ...

The Superconsumer Generation 2025-03-31

The Superconsumer Generation crossword puzzle

Across

The importance of customer service cannot be ignored in any business.
A satisfied consumer is more likely to recommend a product to others.
Advertising helps companies attract new customers and increase sales.
Businesses must interact with customers to build trust and loyalty
A positive attitude towards change helps businesses grow.
Sales representatives need to demonstrate the benefits of their products effectively.
Large corporations have the power to influence market trends.

Down

Companies use data to personalize advertisements for their customers.
Many multinational companies operate in different countries around the world.
Social media influencers have a strong influence on consumer behavior.
Amazon is a giant in the e-commerce industry.
The new clothing store is offering big discounts to attract customers.
There is a high demand for eco-friendly products in the market.
A large portion of the company’s revenue comes from online sales.
Over the past decade, online shopping has grown significantly.

15 Clues: Amazon is a giant in the e-commerce industry. • A positive attitude towards change helps businesses grow. • Large corporations have the power to influence market trends. • Over the past decade, online shopping has grown significantly. • There is a high demand for eco-friendly products in the market. • ...

SSDC Be A Friend 2025-04-28

Across

What do you clear daily
What do you put on when heading out to your round
How many rounds do we have (5,4)
A PDO who resembles an icon at the end of the year
A service that allows customers to send parcels with guaranteed next-day Delivery.
If you have large parcels where do they go (3,6)
What stops a pretty big headache

Down

A device you have on you at all times
What do you change to when you get to your round (10,6)
Someone who looks forward to seeing you
Hint, its in the name (2,1,6)
What sometimes not so friendly face do we see on a daily basis
If its not for your round
A surface you encounter that can sometimes be slippery
When we are down a round we beg for you to

15 Clues: What do you clear daily • If its not for your round • Hint, its in the name (2,1,6) • How many rounds do we have (5,4) • What stops a pretty big headache • A device you have on you at all times • Someone who looks forward to seeing you • When we are down a round we beg for you to • If you have large parcels where do they go (3,6) • ...

BASIC VOCABULARY: CUSTOMER CARE AND RELATION 2025-11-09

BASIC VOCABULARY: CUSTOMER CARE AND RELATION crossword puzzle

Across

The action of solving a problem, dispute, or contentious matter
The state of being able to proceed easily and without difficulty
Arranged in a systematic and efficient way
The fulfillment of one's wishes or expectations; a key business metric
The money paid to settle a debt or transaction
Doing things the same way over time; essential for reliability
Yielding financial gain
Dedication and faithfulness, often measured in repeat business

Down

The act of conveying information or ideas; a crucial part of customer service
The action of helping someone with a job or task
To put forward as being suitable for a particular purpose or role
The process or activity of accurately ascertaining one's position and planning a route
A thing that is regarded as more important than others
The state of being free from danger or threat
Achieving maximum productivity with minimum wasted effort or expense

15 Clues: Yielding financial gain • Arranged in a systematic and efficient way • The state of being free from danger or threat • The money paid to settle a debt or transaction • The action of helping someone with a job or task • A thing that is regarded as more important than others • Doing things the same way over time; essential for reliability • ...

American diners 2025-11-27

Across

A machine that plays music when you insert coins.
A loyal customer who comes back to the diner very often.
A woman who takes orders and serves food in a diner.
A sweet, thick drink made with ice cream and milk.
A classic American breakfast dish served with syrup.
Simple, warm food that makes people feel good and relaxed.

Down

A large board showing the dishes available each day.
The warm, cozy feeling diners try to give their customers.
A music style often associated with old American diners.
A typical breakfast food served fried, scrambled or sunny-side up.
A lively music genre from the 50s commonly played in diners.
Food prepared in a traditional way, not industrial.
Bright colorful lighting often used in diner signs.
A small private seating area with padded benches.
Money you leave to thank a waiter for good service.

Customer Solutions 2016-08-11

Across

Need to have to be legal to drive
required if storage is approved
Example: Space coast
Lender has to approve
covers the condo

Down

012800
Covers your vehicle if your responsible for a wreck
5600
Example: Allstate
Example: Bank of Santa Clarita

10 Clues: 5600 • 012800 • covers the condo • Example: Allstate • Example: Space coast • Lender has to approve • Example: Bank of Santa Clarita • required if storage is approved • Need to have to be legal to drive • Covers your vehicle if your responsible for a wreck

Customer Complaints 2024-12-02

Across

Problem solving
Patience
Disrespectful
Time
Vehicle service

Down

Quality
Poor team
Empty shelves
Poor Staff
Cost

10 Clues: Time • Cost • Quality • Patience • Poor team • Poor Staff • Empty shelves • Disrespectful • Problem solving • Vehicle service

Customer centricity 2025-09-24

Across

Adattare prodotti e servizi alle esigenze specifiche di ogni cliente.
Il processo di raccolta di opinioni e suggerimenti dai clienti.
La capacità di un'azienda di mantenere i propri clienti nel tempo.
Un cliente soddisfatto che promuove attivamente il brand.
L'insieme delle percezioni e delle sensazioni provate dal cliente.

Down

Ilprincipio di porre il cliente al centro di ogni strategia aziendale.
Il percorso completo che un cliente compie interagendo con un'azienda.
L'insieme di attività volte a soddisfare le richieste del cliente.
L'atto di comprendere e anticipare i bisogni del cliente.
L'atto di mettersi nei panni del cliente per comprenderne le emozioni.

10 Clues: L'atto di comprendere e anticipare i bisogni del cliente. • Un cliente soddisfatto che promuove attivamente il brand. • Il processo di raccolta di opinioni e suggerimenti dai clienti. • L'insieme di attività volte a soddisfare le richieste del cliente. • La capacità di un'azienda di mantenere i propri clienti nel tempo. • ...

Homework #6, Name : 2023-10-12

Across

demand forimpulse customer is necessary
plan to control your spending of money
customer who buy item without plan
demand from customer that is not necessary
supply do not meet the demand

Down

customer who have not buy the product yet
the way you can buy an item in the future
people who buy the first time
people who make the product
place to buy a product, so you can take it home

10 Clues: people who make the product • people who buy the first time • supply do not meet the demand • customer who buy item without plan • plan to control your spending of money • demand forimpulse customer is necessary • customer who have not buy the product yet • the way you can buy an item in the future • demand from customer that is not necessary • ...

Putting It All Together – From Insight to Action 2025-05-14

Putting It All Together – From Insight to Action crossword puzzle

Across

JOURNEYS Focusing on the customer's broader relationship with the bank
A customer who actively promotes the bank
EXPECTATIONS Going above and beyond what the customer expects
A key metric for feedback and continuous improvement
Communicating clearly and with confidence

Down

ATTENTION Actively hearing and understanding the customer
OF TRUTH A small gesture that significantly impacts customer perception
The central theme: "You are the __________"
Minor, continuous improvement
Understanding and sharing the feelings of another

10 Clues: Minor, continuous improvement • A customer who actively promotes the bank • Communicating clearly and with confidence • The central theme: "You are the __________" • Understanding and sharing the feelings of another • A key metric for feedback and continuous improvement • ATTENTION Actively hearing and understanding the customer • ...

MARKETING GAME 2025-09-02

Across

Market ............is a situation in which a product has become distributed within a market to the fullest possible extent, leaving demand for the product at a minimum.
pricing is an aggressive pricing strategy where a product is sold at a price below its market cost to stimulate other sales of more profitable goods or services
means willingness to buy and ability to pay.
includes all the activities of designing and producing the container for a product.
........is any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.
..........marketing is the use of mail, telephone, fax, e-mail,KIOSKS, or Internet to communicate directly with or solicit response or dialogue from specific customers and prospects.
Procedure, mechanism and flow of activities by which services are used.
......Marketing is a marketing approach that is used by the organizations to commercially spread a social message so that it can benefit by educating the individuals and the society on the whole
is the percentage of total sales volume in a market captured by a brand, product or company.
marketing is unconventional or untraditional means of advertising with the use of graffiti, sticker bombing, flyer posting, etc used in a (generally) localized fashion to draw attention to an idea, product, or services.The objective is to create a unique, engaging, and thought-provoking concept to generate buzz.
.........marketing is the use of mail, telephone, fax, e-mail, or Internet to communicate directly with or solicit response or dialogue from specific customers and prospects.
is a cluster of complementary products and services closely related in the minds of consumers, but spread across a diverse set of industries
.........are stand-alone structures used in marketing for self-service, demonstrations, display and selling of products and services providing information, placing orders.
positioning This occurs when buyer doubt the claims made by the firm.
........Strategy uses the manufacturer’s sales force, trade promotion money, or other means to induce intermediaries to carry, promote, and sell the product to end users. Example – Unsought goods, Aqua guard
Brand ..........is something which is linked to the memory of the brand.It can be the logo, jingle, slogan, colour, smell, taste, packaging, product attributes, product class, use or application, customer benefits, price, life style, competitors, celebrity.
Brand ........... is human traits or characteristics associated with a specific brand name
is the process of monetizing the marketing efforts
a specific group of consumers at which a product or service is aimed.
Stretch is when a company positioned in the middle market may want to introduce a lower-priced line
is the process of moving a product from its manufacturing source to the customers with the help of intermediaries.
act of designing the company's offering and image to occupy a distinct place in the mind of the target market.
are the basic human requirements such as for air, food, water, clothing, and shelter
represents the location where a product can be purchased. It is often referred to as the distribution channel. It includes: channels, coverage, assortments, locations, inventory and transport.
is a currently accepted or popular style in a given field

Down

The right product, in the right place, at the right time, and at the right price
is the use or satisfaction a person gets from a product
means the buyer and seller directly exchange goods, with no money and no third party involved.
represents all of the communications that a marketer may use in the marketplace.
Marketing involves (in addition to the typical marketing activities) marketing to a firm's external environment such as government, media, and pressure groups.
is a name, term, sign, symbol or design,or a combination of them,intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.
............distribution means placing the goods or services in as many outlets as possible. Example – convenience goods, FMCG, snack foods, soft drinks, newspapers, candies, and gum.
.........selling is face-to-face interaction with one or more prospective purchasers for the purpose of making presentations, answering questions, and procuring orders.
exceeding customer expectations
..........distribution means severely limiting the number of intermediaries. It’s appropriate when the producer wants to maintain control over the service level and outputs offered by the resellers,
is anything tangible or intangible that can be offered to a market to satisfy a want or need
..........prospects are prospects who show interest but take some time to make the decision. They are much more valuable than cold leads. They need constant follow up can be turned to hot prospect and converted to customers
Marketing that is offering the same product and marketing mix to all consumers. Example - Coca Cola, Pepsi, Cadbury, FMCG, Telecom
is creating, communicating, delivering value to the target market at a Profit
means study of Population
.......evidence is the environment in which the service is delivered and where the firm and the customer interact and any tangible commodities that facilitate performance or communication of the service.
is the process of dividing a market into a subset of consumers with common needs and characteristics.
promotion .......... is any variety of short-term incentives to encourage trial or purchase of a product or service.
Coca-Cola carries a different price depending on whether the consumer purchases it in a fine restaurant, a fast-food restaurant, or a vending machine.This is an example of ........ pricing
is a sales technique whereby a seller tries to sell more expensive items, or upgraded versions to make a more profitable sale.
concept focus on volume.The emphasis is on production of goods and services and distributing them at a lower price.
Marketing looks at business from an overall point of view or “as a whole” and combines Relationship marketing, Internal marketing, Integrated marketing, Social marketing, and Performance marketing with an integrated approach
............prospects are prospects who show a lot of interest and are willing or very close to buying the product or service. They can be converted to customers if probed further.
...........Strategy is when the manufacturer uses advertising, promotion, and other forms of communication to persuade consumers to demand the product from intermediaries, thus inducing the intermediaries to order it.
fashions that come quickly into public view, are adopted with great zeal, peak early, and decline very fast.Those searching for excitementDon’t satisfy any strong need
a physical place where buyers and sellers gathered to buy and sell goods
(also popularly called margin) is the difference between the cost of a product or service and its selling price.
is a more narrowly defined customer group seeking a distinctive mix of benefits within a segment.Customers have a distinct set of needs.Willing to pay a premium.Best satisfies them.
...........marketing is creating entertaining or informative messages that are designed to be passed along in an exponential fashion, often electronically or by email or by use of social networking apps.
Any unbranded product is a .......... Example – sugar, besan, tea, coffee.
Efforts aimed at reducing or discouraging (not destroying) the demand for a product

56 Clues: means study of Population • exceeding customer expectations • means willingness to buy and ability to pay. • is the process of monetizing the marketing efforts • is the use or satisfaction a person gets from a product • is a currently accepted or popular style in a given field • positioning This occurs when buyer doubt the claims made by the firm. • ...

Passenger Service Review 2020-08-06

Passenger Service Review crossword puzzle

Across

MYJ
On the company’s account
RCFM
Agrmnt btwn airlines to sell each other’s seats
NKM
SEL is the APO city code of Gimpo and _____
Hotel reservation
ITM KIX and UKB share this multi APO city code

Down

NGS
Minor maintenance
LHR
Protection reservation
YVR
Do all possible
Published airfare and applicable rules
Personal attendant
First available
System that expedites entry processing of psgrs
TAO

19 Clues: NGS • LHR • YVR • MYJ • TAO • NKM • RCFM • Do all possible • First available • Minor maintenance • Hotel reservation • Personal attendant • Protection reservation • On the company’s account • Published airfare and applicable rules • SEL is the APO city code of Gimpo and _____ • ITM KIX and UKB share this multi APO city code • Agrmnt btwn airlines to sell each other’s seats • ...

Service and Repair 2013-01-23

Across

provides drive from engine to wheels
Has a trunk
before the pen we used what ?
vehicle used to go over rough terrain
used to ignite fuel in the cylinder
somewhere you can get techincal information from
breaks down harmfull gases
if you dont like coffee maybe you like ?
oil has a sepcific job
type of fuel not petrol
inflates in an accident

Down

if you dont turn up too college what does it affect
world war II prime minister
a type of test you cannot talk in
Rotates to push valve down
fuel delivery of air and fuel
removes dust pollen and bacteria from inside vehicle
what town is the college in ?
what is white and comes down from the sky

19 Clues: Has a trunk • oil has a sepcific job • type of fuel not petrol • inflates in an accident • Rotates to push valve down • breaks down harmfull gases • world war II prime minister • before the pen we used what ? • fuel delivery of air and fuel • what town is the college in ? • a type of test you cannot talk in • used to ignite fuel in the cylinder • provides drive from engine to wheels • ...

Fire Service Week 2023-03-26

Across

Plan used during fire or any other emergency situation
Automatically blast and spread co2
Automatically detects fire
Any act harming our belongings
rescue alarm confine extinguish
hydrant are used to extinguish
Automatically extinguish fire thorough water
sounds loudly during fire
pull to activate alarm
team activated during fire

Down

Pipe used to extinguish fire hydrant point
what should be not inhaled during fire
water point name for fire fighting
used to address people during fire
most common equipment to extinguish fire
Equipment used to breath during Fire
Anything unusual you should ______
Initiates mcp's or detector call
pull aim squeeze sweep

19 Clues: pull to activate alarm • pull aim squeeze sweep • sounds loudly during fire • Automatically detects fire • team activated during fire • Any act harming our belongings • hydrant are used to extinguish • rescue alarm confine extinguish • Initiates mcp's or detector call • water point name for fire fighting • used to address people during fire • Automatically blast and spread co2 • ...

Cooling System Service 2025-03-24

Across

Procedure that requires washing out the system and then refilling it.
Max system pressure is stamped on the radiator ____.
Bottles of 100% coolant are called _____
To check to see if it safe to open a cooling system, squeeze the ___ radiator hose
Automatic transmission require an oil ___ (usually part of the radiator)
The ______ valve on the radiator cap opens when max system pressure is exceeded
The air-___ tool is used to automatically refill a cooling system
Then engine performs most efficiently at _____ temperature.
Tool used to detect voltage (electricity) in a cooling system
When performing a pressure test, stay at least ____ psi under the max system pressure

Down

The ______ valve on the radiator cap is the smaller rubber seal
Fan that blows air in the passenger cabin
Radiator ____s can bend easily and restrict air flow.
Causes damage to a cooling system when electricity develops in the coolant
The heater ___ is a small radiator located in the dashboard that provides heat in the cabin
1 ___ = 14.5 psi
The coolant temperature _____ senses the coolant temperature for the computer.
Tool used to detect leaks and apply pressure to the cooling system
Always use _____ water when mixing with coolant
1 psi of pressure increase adds ___ degrees of boiling point protection

20 Clues: 1 ___ = 14.5 psi • Bottles of 100% coolant are called _____ • Fan that blows air in the passenger cabin • Always use _____ water when mixing with coolant • Max system pressure is stamped on the radiator ____. • Radiator ____s can bend easily and restrict air flow. • Then engine performs most efficiently at _____ temperature. • ...

RELIABILITY ENHANCEMENT PROGRAMS 2022-02-15

RELIABILITY ENHANCEMENT PROGRAMS crossword puzzle

Across

HIDDEN AND EVIDENT
E
HOW SOMETHING RESULT IN FAILURE MODE
ASSESSMENT OF HOW SERIOUS THE FAILURE IS
WHAT DOES THIS COMPONENT DO
N
O
ASSESSMENT OF THE LIKELIHOOD OF FAILURE
INTENDED PURPOSE OF A PRODUCT OR PROCESS
RPN=SxOxD
FUNCTIONS FAILURE MODES CAUSES EFFECTS

Down

RCM
S
PREVENT THE CAUSE OF FAILURE MODE
CATEGORIES OF FAILURE
WHAT BROKE OR WHAT WAS DONE WRONG
PRODUCT OF SEVERITY AND OCCURANCE RATING
LIKELYHOOD OF A CAUSE HAPPENING
WHAT WILL BE AFFECTED BY PRODUCT FAILURE
ADVERSE CONSEQUENCE THE CUSTOMER MIGHT EXPERIENCE

20 Clues: S • E • N • O • RCM • RPN=SxOxD • HIDDEN AND EVIDENT • CATEGORIES OF FAILURE • WHAT DOES THIS COMPONENT DO • LIKELYHOOD OF A CAUSE HAPPENING • PREVENT THE CAUSE OF FAILURE MODE • WHAT BROKE OR WHAT WAS DONE WRONG • HOW SOMETHING RESULT IN FAILURE MODE • FUNCTIONS FAILURE MODES CAUSES EFFECTS • ASSESSMENT OF THE LIKELIHOOD OF FAILURE • ASSESSMENT OF HOW SERIOUS THE FAILURE IS • ...

CX Week 2019 - Crossword Fun! 2019-10-10

CX Week 2019 - Crossword Fun! crossword puzzle

Across

Zach Galifianakis has conversations between two ferns, but Jim and Adam prefer to chat between ___ _______.
This event featured the Amazon Web Services team, and they shared a behind-the-scenes look at how they formulate customer-centric ideas and get them to market quickly.
In this activity, you have __ _______ to help customers, grab Liberty coins, avoid obstacles and reach Doug.
___ _______, the President and COO for GRM U.S., sent out a joint message to all GRM U.S. employees and our partners in T&ES and IT about National Customer Service Week.
A daily fun activity on the CX Portal where employees can answer questions and be entered to win prizes.
Our ____ - how we operate - reflect what makes us unique.
In Boston, employees could register for the _________ ___ experience, which is a technology-infused space where attendees experience museum-like exhibits and learn what it’s like to be in a customer’s shoes.
Our values enable us to deliver on our promise of __________ for the unexpected, delivered with care.
This is the name of Mike Fiato's video series.
This site has information on local activities, recognition and appreciation, as well as opportunities to win some awesome prizes.
The year in which Liberty Mutual was founded.

Down

Our global celebration and an opportunity to recognize and thank our employees for all they do to provide exceptional protection for the unexpected, delivered with care.
The goal of this fun CX activity is to help as many customers as you can while also trying to reach Doug.
Liberty Mutual aspires to become a ___ _____ ______ Property and Casualty insurer.
Molly has invited you to join her every other month to ask a question or join the discussion at ___ ________.
In Plano and Chandler, employees could register for the __ __________, which is an exciting and engaging opportunity that provides employees a chance to step into a world where they can fully experience what it is like to be part of a customer’s experience.
The date that this years' Customer Experience Week kicks off for Liberty Mutual.
These events feature discussions about how we’re reinventing ourselves inside and outside Liberty Mutual to meet the evolving needs of our customers, employees and partners.
Spark and Spotlight are two programs that are part of _____ (hint: Recognition at Liberty).

19 Clues: The year in which Liberty Mutual was founded. • This is the name of Mike Fiato's video series. • Our ____ - how we operate - reflect what makes us unique. • The date that this years' Customer Experience Week kicks off for Liberty Mutual. • Liberty Mutual aspires to become a ___ _____ ______ Property and Casualty insurer. • ...

Compliance Crossword 2022-07-07

Across

Animal Emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
/ Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

18 Clues: / Nickname for Call of the Week • What type of agency is VeriFacts • VeriFact's Chief Compliance Officer • Color of the Compliance tab on the homepage • Follow the same time zone laws as phone calls • First name of VF employee who holds a PI license • Only person client information can be released to • First name of person who manages the DNC / DNF lists • ...

vocabulary check: unit 10 'Quality' 2014-10-11

vocabulary check: unit 10 'Quality' crossword puzzle

Across

Waarde
Duurzaam
Vertrouwen
Klacht

Down

Klanttevredenheid (customer ...)
Eigenschap
Merk
Imago
Klantenzorg (customer ...)
Winst

10 Clues: Merk • Imago • Winst • Waarde • Klacht • Duurzaam • Eigenschap • Vertrouwen • Klantenzorg (customer ...) • Klanttevredenheid (customer ...)

vocabulary check: unit 10 'Quality' 2014-10-11

Across

Waarde
Klantenzorg (customer ...)
Duurzaam
Vertrouwen
Winst

Down

Klacht
Eigenschap
Merk
Klanttevredenheid (customer ...)
Imago

10 Clues: Merk • Imago • Winst • Klacht • Waarde • Duurzaam • Eigenschap • Vertrouwen • Klantenzorg (customer ...) • Klanttevredenheid (customer ...)

Children's Service Worker 2023-09-17

Children's Service Worker crossword puzzle

Across

number of circuits in the NE
number of people on the CAT team
report of _____ abuse and neglect
assessment of child safety
Central _____ unit
Social services location
TIC means _____ initial contact

Down

who we help
yoga, wine, chocolate, running, sleep
Knodell
Desiree's favorite breakfast
What every one of you have
month children's division was created in 2003
Division we work in
type of vehicle terri has
number of times parents should be seen the first month of a new case
last name of CD director
what foster parents do for children
number of kids Becky has

19 Clues: Knodell • who we help • Central _____ unit • Division we work in • Social services location • last name of CD director • number of kids Becky has • type of vehicle terri has • What every one of you have • assessment of child safety • Desiree's favorite breakfast • number of circuits in the NE • TIC means _____ initial contact • number of people on the CAT team • ...

Jury Service Crossword 2023-05-02

Across

All _____!
Legal hammer
The amendment to the constitution that guarantees a right to a fair trial
Courtroom enclosure for jurors
Have you reached a ________?
Rules established by the government
Annual celebration of jurors (3 words)
____ dire (juror examination) or French for "to speak the truth"
A person who is being sued or accused of a crime in court

Down

Courtroom break
A person who brings a case against another in court
Jury room debate
Head of the Oregon Judiciary Branch (2 words)
A court order received in the mail to appear for jury duty
Twelve people (usually) sworn to render a verdict in court
Spokesperson for a jury
A jury of one's ___________
Potential juror
Person who may speak from the stand

19 Clues: All _____! • Legal hammer • Courtroom break • Potential juror • Jury room debate • Spokesperson for a jury • A jury of one's ___________ • Have you reached a ________? • Courtroom enclosure for jurors • Rules established by the government • Person who may speak from the stand • Annual celebration of jurors (3 words) • Head of the Oregon Judiciary Branch (2 words) • ...

EC Vocabulary 2024-01-16

Across

gate keeper for the flow of all of our customers’ orders into the warehouse.
an order that the customer places and picks up at the warehouse themselves
work directly with McKesson’s vendors, and they are the ones who process and submit purchase orders to the vendors for our warehouse.
travelling nurses to replenish items they keep in their car.
system the warehouse uses to show real-time status of all of our customer’s orders in our warehouse.
department within McKesson Medical Surgical who services Post Acute Care, Home Care, and Patient Home Delivery

Down

website that both we and our customers use to look up customer pricing, invoices, packing ships, allocation amounts, and place or track orders.
system McKesson uses to log and notate all of our customer interactions.
where McKesson Medical Surgical stores, picks, packs, and ships all of our customer’s orders.
responsible for managing our customer accounts.
department within McKesson Medical Surgical who services doctor’s offices, clinics,and surgery centers.
main operating system McKesson uses to place, modify, and track customer’s orders.
goods are shipped to the customer directly from the vendor.

13 Clues: responsible for managing our customer accounts. • goods are shipped to the customer directly from the vendor. • travelling nurses to replenish items they keep in their car. • system McKesson uses to log and notate all of our customer interactions. • an order that the customer places and picks up at the warehouse themselves • ...

Authentication Crossword 2024-10-07

Authentication Crossword crossword puzzle

Across

___ code isn't required; if provided, it must match
Specialists may provide or confirm ____of other owners / signers on consumer and business accounts after authentication completed
When an internal employee calls us, we must verify their identity by using...
is set of questions and answers used for customer expressing concerns about security or for those who are recent fraud or identity theft victims
can speak on behalf of customer after authentication completed and permission granted

Down

This information from the debit card can't be disclosed to the customer?
No ____ or prompts may be provided to assist callers with passing authentication
Every time a different person joins to the call, we must provide...
Don't provide account information or process transactions before customer successfully completes _____
Once verification it's completed, address can't be provided, disclosed, released except for the
Only the ______ may grant permission to speak with third party
____ types and directions aren't required to be included; if provided, must match
When performing OTP verification, we have to read the disclosure prompted. What information must be repeated to the customer before sending the OTP?

13 Clues: ___ code isn't required; if provided, it must match • Only the ______ may grant permission to speak with third party • Every time a different person joins to the call, we must provide... • This information from the debit card can't be disclosed to the customer? • When an internal employee calls us, we must verify their identity by using... • ...

TurboTax Live Terms 2021-04-16

Across

phone conversations to help customers with questions
written response to customer question
calculates customer scoring from surveys
what helps to increase bonus amount

Down

report that shows if you are following call flow
portal that houses schedules, telephone tools and engagements
agent preparation of customer tax return
status to start taking calls
main word used in question at end of call to wrap up and ensure customer question was answered
this application setups snippets

10 Clues: status to start taking calls • this application setups snippets • what helps to increase bonus amount • written response to customer question • agent preparation of customer tax return • calculates customer scoring from surveys • report that shows if you are following call flow • phone conversations to help customers with questions • ...

The 4 Parts of a Business Model 2023-05-08

The 4 Parts of a Business Model crossword puzzle

Across

what you are offering to a particular customer segment, the value generated for those customers and how you will reach and communicate with them
revenue and cost structures a business needs to meet its operating expenses and financial obligations
the resources that an entrepreneur must have in order to deliver the CVP
people who populate the segments of a market served by the offering

Down

statement that describes why a customer should buy and use your product or service

5 Clues: people who populate the segments of a market served by the offering • the resources that an entrepreneur must have in order to deliver the CVP • statement that describes why a customer should buy and use your product or service • revenue and cost structures a business needs to meet its operating expenses and financial obligations • ...

Software Development C2 2017-02-02

Software Development C2 crossword puzzle

Across

You can use the ……… rule for breaking up large user stories.
The goal of estimation is .........
When you and the customer are really letting your ideas run wild you are ..... .....
The maximum number of days that a good estimate should be for one user story.
If a requirement is the what, an estimate is the .... ....
User stories are written from the perspective of the ………
A great user story is about ……… lines long.
When you and the customer act out a particular user story, you are .... ....
……… is a great way of getting first hand evidence of exactly how your customer works at the moment.
A User Story is made up of a ......... and a description.

Down

The best way to get honest estimates and highlight assumptions.
When you just have no idea how to estimate a user story, use a card with this on it.
When coming up with estimates, you are trying to get rid of as many ……… as possible.
After a round of planning poker, you plot all of the estimates on a ………
An estimate is good when everyone on your team is feeling .........
What an assumption becomes if it is not eliminated.
None of this language is allowed in a user story.
When everyone agrees on an estimate, it is called a .........

18 Clues: The goal of estimation is ......... • A great user story is about ……… lines long. • None of this language is allowed in a user story. • What an assumption becomes if it is not eliminated. • User stories are written from the perspective of the ……… • A User Story is made up of a ......... and a description. • If a requirement is the what, an estimate is the .... .... • ...

Accounting Procedures 2014-06-01

Across

An organisation pays the supplier for items of expenditure at the time of purchase
A document sent by the supplier to the customer listing the goods supplied and requesting payment for these goods
Goods or services are paid for at the time of purchase
Items of value owned by an organisation
The customer is allowed to pay for the goods or services some time after the sale
The profit from sales less cost of sales
When an organisation earns more money than it spends
A person or business that owes money to an organisation

Down

The amount of money paid by an organisation to purchase goods and services.
An organisation pays the supplier for the items of expenditure some time after making the purchase.
Payment for goods or services is delayed until some time after the purchase
A person or business to whom an organisation owes money.
a document sent to a supplier detailing the goods that the customer wants to purchase
Gross profit less expenses
The customer pays for goods or services at the time of the sale
when an organisation spends more money that it earns
Money owed by an organisation to other organisations, businesses and individuals
The amount of money received by an organisation from its sales

18 Clues: Gross profit less expenses • Items of value owned by an organisation • The profit from sales less cost of sales • when an organisation spends more money that it earns • When an organisation earns more money than it spends • Goods or services are paid for at the time of purchase • A person or business that owes money to an organisation • ...

Compliance Crossword 2022-07-07

Across

Animal emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
/ Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

Basic Marketing Definitions 2024-01-11

Basic Marketing Definitions crossword puzzle

Across

Segmentation:
income, is the total amount of money available to an individual or household after deducting taxes. It represents the funds that can be spent on goods and services, providing insights into the purchasing power of consumers.
size, refers to the total value or volume of a specific market, measured in terms of sales, revenue, or units. Assessing market size is crucial for businesses to understand the potential demand for their products or services within a given market.
income, is the money remaining after essential expenses, such as taxes and basic living costs, have been deducted. This discretionary income is available for non-essential, discretionary spending on luxury items, entertainment, and other non-essential goods and services.
share, represents the percentage of total market sales or revenue that a specific company or product captures. It is a crucial metric for businesses to evaluate their competitive position and performance relative to other players in the market.
segmentation, involves categorizing a market based on psychological and lifestyle factors, including attitudes, interests, values, and behavior. This segmentation strategy aims to understand and target consumers based on their personalities, lifestyles, and motivations.
mix, often referred to as the 4Ps (Product, Price, Place, Promotion), encompasses the combination of marketing elements that a business can control to influence consumer purchasing decisions. It involves strategic decisions related to product development, pricing strategies, distribution channels, and promotional activities.
market, also known as the business-to-business (B2B) market, involves transactions and exchanges of goods and services between businesses. Unlike the consumer market, the industrial market focuses on products and services that contribute to the operations and functioning of other businesses.
growth, indicates the percentage increase in the overall size of a market over a specific period. It is a key metric for assessing the health and opportunities within a market, providing insights into the potential for increased sales and revenue.

Down

profile, is a detailed and comprehensive representation of the characteristics, preferences, and behaviors of a target customer or a specific market segment. Customer profiles help businesses better understand their customers and tailor their marketing efforts to meet their needs.
marketing, involves identifying and directing marketing efforts towards a specific and well-defined segment of the market that is more likely to respond positively to a particular product or service. This strategy aims to tailor marketing messages and offerings to the needs and preferences of a specific target audience.
segmentation, involves dividing a market based on demographic factors such as age, gender, income, education, occupation, and other measurable characteristics of the population. This approach helps businesses tailor their marketing strategies to specific demographic groups.
marketing, is a marketing strategy where businesses create and promote products or services intended to appeal to a broad and undifferentiated audience. The goal is to reach the largest possible market with a standardized message, often through mass media channels.
segmentation, involves dividing a market based on geographical criteria, such as location, region, climate, and population density. This segmentation strategy recognizes that consumer needs and preferences can vary based on their geographic location.
segmentation, categorizes consumers based on their behaviors, usage patterns, and the benefits they seek from a product or service. This approach helps businesses align their marketing strategies with the specific needs and preferences of different customer segments.
market, refers to the vast and diverse group of individuals or households who purchase goods and services for personal use and consumption. It encompasses a wide range of products catering to various needs, preferences, and lifestyles of individual consumers.
marketing, involves focusing on a small, specialized segment of the market with unique and specific needs. Businesses adopting niche marketing strategies aim to satisfy the distinct requirements of a particular market segment, often characterized by its unique preferences, demographics, or behaviors.

17 Clues: Segmentation: • income, is the total amount of money available to an individual or household after deducting taxes. It represents the funds that can be spent on goods and services, providing insights into the purchasing power of consumers. • ...

Alicia Jackson 2019-01-09

Across

a group of customers who share common wants and needs
four basic strategies: product,place, price, and promotion
a pathway to direct products to consumers
process of creating, promoting, and presenting a product or service to meet the wants and needs of customers

Down

when goods or services are sold from the producer directly to the customer
to build and maintain relationships with their customers
involves one or more intermediaries

7 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • four basic strategies: product,place, price, and promotion • when goods or services are sold from the producer directly to the customer • ...

7 key marketing 2023-06-13

Across

Evidence consists of anything your customer sees or experiences when interacting with your business
simply an item that addresses a consumer’s wants or needs.
location where your product is available for consumers to purchase

Down

is the marketing communications put out by your brand
is simply the amount a consumer pays for a product.
in your company who are doing the selling.
happens behind the scenes as you create your product or service

7 Clues: in your company who are doing the selling. • is simply the amount a consumer pays for a product. • is the marketing communications put out by your brand • simply an item that addresses a consumer’s wants or needs. • happens behind the scenes as you create your product or service • location where your product is available for consumers to purchase • ...

Talk about your job 2023-05-31

Across

(n) something that is made to be sold
(v) to give something to someone else in return for money
(n) a person who buys goods or a service
(n) an ability to do an activity or job well

Down

(n)a collection of objects or pictures arranged for people to look at
(n) one of a group of people who work together
(v) a supply of things you will use or sell

7 Clues: (n) something that is made to be sold • (n) a person who buys goods or a service • (v) a supply of things you will use or sell • (n) an ability to do an activity or job well • (n) one of a group of people who work together • (v) to give something to someone else in return for money • (n)a collection of objects or pictures arranged for people to look at

Positioning Crossword 2023-08-23

Across

Displaying kindness and concern for others.
The ability to react quickly and in a positive way to something. (Hint: First letter is R and last letter is s)

Down

Another word for option.
A person who buys goods or services from a business.
A Synonym of excellent (e.g. High ____ product or service).
An amount that has to be paid or spent to buy or obtain something.
Something that twinkles in the night sky.

7 Clues: Another word for option. • Something that twinkles in the night sky. • Displaying kindness and concern for others. • A person who buys goods or services from a business. • A Synonym of excellent (e.g. High ____ product or service). • An amount that has to be paid or spent to buy or obtain something. • ...

Flight Deck Week: Value Stream Management 2025-03-10

Flight Deck Week: Value Stream Management crossword puzzle

Across

the goal is to _____ unnecessary waste
value stream management optimizes impact on _ _ _ _
8 forms of waste
the goal is to _____ necessary waste

Down

set of actions that take place over time to deliver a product to a customer.
_____ leaders use VSM to lead kaizen in their area and improve the flow of value for customers
any activity that changes the form, fit or function of a product or service is value ___

7 Clues: 8 forms of waste • the goal is to _____ necessary waste • the goal is to _____ unnecessary waste • value stream management optimizes impact on _ _ _ _ • set of actions that take place over time to deliver a product to a customer. • any activity that changes the form, fit or function of a product or service is value ___ • ...

KAM 2017-08-22

Across

The number of Core Skills in the PZ Way of Selling
A type of question
The selling story
Step 1 of the Structured Meeting
We do this after we ask a question

Down

Provides direction for similar customers
The customer says 'no'
This helps determine what to do with my customer during the year
You might have many benefits to link to this
It is not the traditional trade
What any customer needs most
Acronym used for setting objectives
You have to of these on the side of your head

13 Clues: The selling story • A type of question • The customer says 'no' • What any customer needs most • It is not the traditional trade • Step 1 of the Structured Meeting • We do this after we ask a question • Acronym used for setting objectives • Provides direction for similar customers • You might have many benefits to link to this • You have to of these on the side of your head • ...

Chewy Vet Services Crossword Puzzle 2023-01-10

Chewy Vet Services Crossword Puzzle crossword puzzle

Across

"The Prequel" to Data Entry; the work we do to obtain the approval.
To be valid, the _______________ needs to include the prescribing clinic information, customer information, pet's name, drug name and dosage, directions, quantity, refills, and vet's signature.
Where would you dispo an incident with multiple Rx items where one item has an approval entered and the other is still pending approval?
What do we do with an approval fax that has no open matching order?
Every SINGLE TIME we call a customer, we advise them the call may be ___________ ___ ___________.
What system do we use to pull incidents and work orders?
What we call an email to the customer in our comments, as in "sent _______."
Apoquel, Heartgard, and Vetsulin are ____________.

Down

As a WOW, we can send a customer ________ if their pet passes.
Where do we dispo an approved order after it's entered?
If the customer's order is not approved because the pet needs to be seen, it's a ____ ______.
What kind of approval can we ask for when we have a clinic on the line?
We should open ___ ______ as a stand-alone website, and keep it open when we're working in DE or CA.
Chewy's time-clock system, where we change our labor path during shifts.
If the customer’s order is not approved because the customer or pet can’t be found in the clinic’s system, it is a ____ _______.
Where do Chewtopians go inside the building for coffee and snacks?
For an order that was damaged or lost and requires a reship, we request a _____________.
In what system do you find your daily break and lunch schedule?

18 Clues: Apoquel, Heartgard, and Vetsulin are ____________. • Where do we dispo an approved order after it's entered? • What system do we use to pull incidents and work orders? • As a WOW, we can send a customer ________ if their pet passes. • In what system do you find your daily break and lunch schedule? • ...

AWS Services I 2025-04-19

Across

SQL-compatible managed database service
Fully managed message queue
Content delivery network
Serverless event-driven compute
Graphical interface for managing AWS resources
Data warehouse service

Down

NoSQL key-value and document database
Kubernetes service on AWS
Domain Name System service
Real-time monitoring and metrics
Automates infrastructure provisioning
Machine learning service
Central repository for container images
Virtual servers in the cloud
Scalable object storage system
Identity and access control service

16 Clues: Data warehouse service • Machine learning service • Content delivery network • Kubernetes service on AWS • Domain Name System service • Fully managed message queue • Virtual servers in the cloud • Scalable object storage system • Serverless event-driven compute • Real-time monitoring and metrics • Identity and access control service • NoSQL key-value and document database • ...

Compliance Crossword 2022-07-07

Across

Animal emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

18 Clues: Nickname for Call of the Week • What type of agency is VeriFacts • VeriFact's Chief Compliance Officer • Color of the Compliance tab on the homepage • Follow the same time zone laws as phone calls • First name of VF employee who holds a PI license • Only person client information can be released to • First name of person who manages the DNC / DNF lists • ...

Menu Unit 2023-09-22

Across

menu which prices items individually and allows a customer to choose any
menu which prices multi-course meals and allows a customer to order a predetermined, specific number and combination of items
menu which offers pre-determined items and is offered repeatedly on a set
collection of accurate food measurements, including weight-to-volume
menu which prices multi-course meals and allows a customer to choose a set
This type of costs involving the maintaining of the business property
This type of costs involving the purchase of food for restaurant inventory
and combination of items making up the meal

Down

menu which allows a customer to choose any item on the menu at all hours of
menu which offers a small variety of options
trim yields and cooking yields for over 900 practical foods
This type of costs which change day to day, month to month and year to year based on the
stands for first in, first out;
as opposed to having separate menus for various times of day
and combination of the individual items
of business activity
This type of costs which remain constant regardless of business activity
Menu or item made for a particular day
This type of costs involving the compensation of employees for their labor

19 Clues: of business activity • stands for first in, first out; • Menu or item made for a particular day • and combination of the individual items • and combination of items making up the meal • menu which offers a small variety of options • trim yields and cooking yields for over 900 practical foods • as opposed to having separate menus for various times of day • ...

Optimum Crossword 2014-12-23

Across

Home Wireless Network supplied by this
A customer going away for a few months would be interested in
Jan Sanchez participated in this as Bartow’s Top Performer!
Formerly known as Virtual Help Desk
Steps to protecting customer information
Assisting with a customer’s home theater falls outside of this
Optimum’s newest channel for support
One of the 'E' in E3
Centralized Desktop tool

Down

I regularly check my stats using this
We have a presence on this social media platform
How to apply for Vacation requests
They know the customer is at the heart of everything we do
Used to access a customer’s account
This tool was recently upgraded on 12/17

15 Clues: One of the 'E' in E3 • Centralized Desktop tool • How to apply for Vacation requests • Formerly known as Virtual Help Desk • Used to access a customer’s account • Optimum’s newest channel for support • I regularly check my stats using this • Home Wireless Network supplied by this • Steps to protecting customer information • This tool was recently upgraded on 12/17 • ...

Boyan-business-studies 2019-03-03

Across

sometimes erratic,with periods of constant cash outflow in the early stages
this is limited liability
if business has poor work ethic or employees have a bad attitude poor customer service,them this will contribute to business decline

Down

Is another reason key reason for a business deline
very high ,up to 33 per cent within the first year of trading
Delegation of some responsibilities
to constantly increase the average level

7 Clues: this is limited liability • Delegation of some responsibilities • to constantly increase the average level • Is another reason key reason for a business deline • very high ,up to 33 per cent within the first year of trading • sometimes erratic,with periods of constant cash outflow in the early stages • ...

Technoloy-Based Business Idea Blueprint 2021-04-02

Technoloy-Based Business Idea Blueprint crossword puzzle

Across

____team describe the key personnel and their primary duties
____ description describe about something that you want to offer
detailed road map for converting ideas to r

Down

one of sections discussed under market analysis
show who and where the major purchaser for the product/ service are in the market segment
____description covered R&D and intellectual property involved
project _____ schedule section provides readers with a timetable for the various activities to be accomplished

7 Clues: detailed road map for converting ideas to r • one of sections discussed under market analysis • ____team describe the key personnel and their primary duties • ____description covered R&D and intellectual property involved • ____ description describe about something that you want to offer • ...

chapter 13.1 key terms created by Johnathan Watkins 2019-01-09

chapter 13.1 key terms created by Johnathan Watkins crossword puzzle

Across

a group of customers that share same wants and needs
a pathway to direct products to consumers
product, place, price, and promotion

Down

goods and services sold to the customer
the point at which total revenue or sales equal total costs and expenses of developing and offering a product or service
build and maintain relationships with their customers
creating,promoting, and presenting a product

7 Clues: product, place, price, and promotion • goods and services sold to the customer • a pathway to direct products to consumers • creating,promoting, and presenting a product • a group of customers that share same wants and needs • build and maintain relationships with their customers • ...

Skill Lab: Cloud Computing(2024-25)SEM-VI TECSE 2025-04-09

Skill Lab: Cloud Computing(2024-25)SEM-VI TECSE crossword puzzle

Across

Which cloud computing deployment model is shared among several organizations with similar needs?
Google app is example of which service model?
property of cloud computing to scale up
service model provides the runtime environment for applications
Which type of virtualization allows multiple operating systems to run on a single physical server?
hypervisor is also called as-------
Which AWS service provides monitoring and observability for cloud applications?
Which tools or platforms is commonly used for server virtualization?
Relational database service by Amazon

Down

A service for deploying, managing, and scaling applications without worrying about infrastructure
It's template allows to create Virtual Machine
What is the name of the identity and access management service provided by AWS?
Hosted virtualization is also called as
Which deployment model of cloud computing allows users to access a cloud that is exclusively used by one organization?
Storage service by AWS
Which database service is fully managed and designed for NoSQL workloads in AWS?
Compute service provided by AWS

17 Clues: Storage service by AWS • Compute service provided by AWS • hypervisor is also called as------- • Relational database service by Amazon • property of cloud computing to scale up • Hosted virtualization is also called as • Google app is example of which service model? • It's template allows to create Virtual Machine • ...

Banking Crossword 2024-06-13

Across

Where can you find the 10 sec view to update a customers general information?
Who is the manager of HR?
Who is the compliance officer?
Who is the VP of Retail?
You can avoid the monthly account fee for Career Checking by setting up ___.
CIP stands for ___ identification program.
What benefit comes with every account?
Who is the CFO of FSNB?
SAR stands for ___ Activity Report.
Who is the CEO of FSNB?
where do you locate the weekly password?
which department is extension 2840?
How can a customer avoid the paper statement fee?
Banking which department 2192?
If the customer has this, we have to ask for a secondary form of ID.
which department do you scan fake checks to?

Down

which department is extension 2197?
Day early Direct Deposit is included with this account.
When do we use the red folder in the office used for?
How long are customers in new account status?
what contains the customers name,address,DOB and social?
You need the customers full name,DOB,ID info,Social,Occupation and address for this form.
Which account is charged quarterly instead of monthly?
Which department do you call if the customer lost their card and neeeds a new one?
Which department do you call to raise a customers OD limit?
If a customer comes in stating they need to pay a bill for $1600, would you reccomend a Money order or a Cashiers check?
CRA stands for Community ___ Act.
Which account has the same benefits as advanced checking?
BSA stands for ___ Secrecy Act.
What binder do we use when we lose power?
Which department is extension is 2338?
which fee is $5?
Which Checking account has a daily minimum balance of $100?
Which online banking comes with card control?
Who is the VP of Operations?

35 Clues: which fee is $5? • Who is the CFO of FSNB? • Who is the CEO of FSNB? • Who is the VP of Retail? • Who is the manager of HR? • Who is the VP of Operations? • Who is the compliance officer? • Banking which department 2192? • BSA stands for ___ Secrecy Act. • CRA stands for Community ___ Act. • which department is extension 2197? • SAR stands for ___ Activity Report. • ...

Gracious Interaction Crossword 2022-07-07

Gracious Interaction Crossword crossword puzzle

Across

"I'm sorry that your __ arrived damaged on the apron"
"our products are made around the world because we are a ___ company"
"__ Help you with that"
"could you tell me where on your __ you see our brand name?"
We always check in with our customer before __ minutes on hold
If a customer is upset it helps to not take it:
our model numbers can be found on a white tag on the cold supply ___
Saying your name at the end of the call is referred to as your personal:
one of the customer's two basic needs, can be addressed through hearing them out.
A replacement for "no problem"
to show appreciation for customer patronage, we always say:
abCd a gracious adverb that adds enthusiasm to a response
the name for phrases that we want to avoid
one of the customer's two basic needs from an interaction, this one can be addressed by sending a part or replacement.
when you get one of these, you should always send it to reso or leadership
"thank you for your __ while I had you on hold.

Down

Abcd a gracious adverb that adds enthusiasm to a response
our responses should always be __
Adam's Alter-Ego's last name
#2 on our QM form we must offer a __ of assistance
We should always be gracious when saying:
a great way to declare our intent to assist:
"I ___ your frustration"
when we are presented with a problem we __ it
abcD a gracious adverb that adds enthusiasm to a response
we should always __ when the customer tells us they have had an issue with a product
the ability to understand and share the feelings of another
a customer should always be treated with:
aBcd an adverb that describes the way we innovate
when repeat the customer's statement in our own words to show that we are listening

30 Clues: "__ Help you with that" • "I ___ your frustration" • Adam's Alter-Ego's last name • A replacement for "no problem" • our responses should always be __ • We should always be gracious when saying: • a customer should always be treated with: • the name for phrases that we want to avoid • a great way to declare our intent to assist: • ...

Chain of Production 2012-11-08

Across

Link between manufacturer and retailer
Uses raw materials to manufacture goods
Stages involved in production of a product
Used in importing goods
Buys goods from retailer
Extracting raw materials
Retailers come and select goods they want

Down

Buys goods and services from manufacturer
Method of goods and services getting from producer to customer
Makes goods
Services for final customer

11 Clues: Makes goods • Used in importing goods • Buys goods from retailer • Extracting raw materials • Services for final customer • Link between manufacturer and retailer • Uses raw materials to manufacture goods • Buys goods and services from manufacturer • Retailers come and select goods they want • Stages involved in production of a product • ...

TEOA Onboarding 2015-05-19

Across

The A in TEOA
The Q in what our customers demand
The D in what our customers demand
The M in PIM
The I in PIM
The P in PIM
Functions that strive to get the real voice of the external customer
Business culture and readiness for change to ensure sustainability
Function responsible to improve the supplier/buyer relationship
Function responsible to improve new product development efficiency
The O in TEOA
Function responsible to reduce the complexity of the warehousing system and delivery process

Down

The S in what our customers demand
Management systems to support the effective use of the tools
Function responsible to reduce variations in all factory processes
TEOA tools to eliminate waste and improve efficiency
The P in what our customers demand
Change for the Better
A TEOA goal that strives for alignment in how we do things
A demonstrated way to perform a task or manage a process
A TEOA goal that strives to reduce waste in processes
A TEOA goal that seeks an injury-free workplace

22 Clues: The M in PIM • The I in PIM • The P in PIM • The A in TEOA • The O in TEOA • Change for the Better • The S in what our customers demand • The Q in what our customers demand • The D in what our customers demand • The P in what our customers demand • A TEOA goal that seeks an injury-free workplace • TEOA tools to eliminate waste and improve efficiency • ...

Great Place To Work 2016-05-30

Across

Backup system for collections
2016 Holiday Party Theme
Chat system
Our Site Leader
This is completed on the account if there is a POR
Fast payment option if cardholder does not have a check or debit
Health Insurance Provider
Internal email server
Useful tool to find information
Form you submit to remove a phone number from the dialer
Time tracking tool
Our Newest Client
Weekly business group meetings

Down

Main collections work system
Synchrony's newest collections site
Offers a membership to non-exempt employees free of charge
Recognition program
Assists with CAP, escalations and questions
When a customer is no longer eligible for a CAP, they could possibly qualify for this
Our Credit Brand
Internal customers we service
Cards that carry the Visa or MasterCard logo as well as the store name
System used to request vacation time
Disclosure required in certain states
New hires are located in this area before joining their teams
System used to process debit payments
Improperly posted payment
To acknowledge and empathize

28 Clues: Chat system • Our Site Leader • Our Credit Brand • Our Newest Client • Time tracking tool • Recognition program • Internal email server • 2016 Holiday Party Theme • Health Insurance Provider • Improperly posted payment • Main collections work system • To acknowledge and empathize • Backup system for collections • Internal customers we service • Weekly business group meetings • ...

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