customer service Crossword Puzzles

The nature of the market 2023-11-01

The nature of the market crossword puzzle
Across
  1. a small group gathered to talk about a certain issue
  2. rate at which the market is growing
  3. something that determine the amount of money a customer will pay
  4. a group of clearly identifiable customer need and wants
  5. the stages of a product over its life time
Down
  1. what a business offers to sell to its customer
  2. ways in which the business communicates about its product
  3. channel of distribution
  4. group of people to represent the population
  5. identifying anticipating and satisfying customer need

10 Clues: channel of distribution • rate at which the market is growing • the stages of a product over its life time • group of people to represent the population • what a business offers to sell to its customer • a small group gathered to talk about a certain issue • identifying anticipating and satisfying customer need • a group of clearly identifiable customer need and wants • ...

Differentiate You Why You 2023-10-13

Differentiate You Why You crossword puzzle
Across
  1. Commoditized Selling
  2. Comparison between 2 things
  3. You are the mentor
  4. Ripple Effect
  5. Business Outcome
Down
  1. Important to Customer
  2. Information Overload
  3. Client Concern
  4. Not literally Apllicable
  5. Customer Outcome
  6. Product

11 Clues: Product • Ripple Effect • Client Concern • Customer Outcome • Business Outcome • You are the mentor • Commoditized Selling • Information Overload • Important to Customer • Not literally Apllicable • Comparison between 2 things

TD / RC Financing 2025-05-14

TD / RC Financing crossword puzzle
Across
  1. Items with a natural diamond are NOT eligible for the _____ month promotional period.
  2. A word we never want to use when discussing the financing's APR / promotional period.
  3. A ____ credit check may impact your credit score. An example is when the customer actually applies for RC financing.
  4. All items on the site are eligible for the ____ month promotional period.
  5. All TD purchases must ship to the _____ address that TD has on file, or be sent to a secure FedEx to be held for pickup in the account holder's name.
  6. To avoid paying interest, the customer will have to pay off their balance in ____ before the end of their promotional period.
Down
  1. A ____ credit check will not impact your credit score. An example is our RC financing pre-approval.
  2. Failure to pay the balance within the promotional period will cause the customer to pay for all of the interest. Even if it’s ____ day late!
  3. Both RC Financing promotional offers feature _____ interest, meaning interest will accrue throughout the duration of the promotional period.
  4. The customer can get preapproved at rarecarat.com/______ .
  5. This is a ______ credit card, no physical card will be mailed to the customer.
  6. To pay the balance off within the promotional period, the customer will need to make more than the _______ payment each month.

12 Clues: The customer can get preapproved at rarecarat.com/______ . • All items on the site are eligible for the ____ month promotional period. • This is a ______ credit card, no physical card will be mailed to the customer. • Items with a natural diamond are NOT eligible for the _____ month promotional period. • ...

Streaming Services 2025-05-06

Streaming Services crossword puzzle
Across
  1. AT&T's version of a streaming service
  2. One of the most popular competitors to Netflix; includes Hulu and ESPN on its plan
  3. Literally nobody cares about this streaming service; known for NBC shows
  4. A free streaming service that isn't considered illegal
  5. A streaming service that is known for its critically acclaimed TV shows
  6. A streaming service that lost over 1 million customers in 2024
  7. A free streaming service that is considered illegal
  8. Originally a competitor against Blockbuster
  9. A competitor against Disney+ that has low-budget movies; best streaming service out there
  10. A streaming service that is not known for being a streaming service; but instead a video-sharing platform
Down
  1. A streaming service most teachers use to find underground films; nobody else uses it though
  2. Literally nobody cares about this streaming service; known for Nickelodeon shows
  3. A streaming service known for offering live television
  4. A streaming service that has so little to offer that when I looked it up I basically found nothing; hint: ____sophy

14 Clues: AT&T's version of a streaming service • Originally a competitor against Blockbuster • A free streaming service that is considered illegal • A free streaming service that isn't considered illegal • A streaming service known for offering live television • A streaming service that lost over 1 million customers in 2024 • ...

Fraud Categories 2017-07-23

Fraud Categories crossword puzzle
Across
  1. Select it when asking for additional information (Resolution 1)
  2. Category we use when a customer is trying to get free replacements and is not a friendly fraudster (Issue level 2)
  3. Tracker's warranty was already claimed and the customer tries to get a new replacement for the same tracker (Issue level 2)
  4. Select this category when the customer has received a lot of replacements and has created many cases (Issue level 2)
  5. Category used when a case was escalated to fraud as the order was flagged (Issue level 2)
Down
  1. Customer tries to get a refund for a lost in transit tracker, but the device is paired to his/her account (Issue level 2)
  2. Category we select when sending the warranty options (Resolution 2)
  3. Label we use when the customer contact us stating that his/her account was compromised and received an email regarding a replacement (Issue level 2)
  4. Customer sent an unauthorized receipt to try to get a free replacement (Issue level 2)
  5. Section that shows the type of device/OS that the customer is using to sync

10 Clues: Select it when asking for additional information (Resolution 1) • Category we select when sending the warranty options (Resolution 2) • Section that shows the type of device/OS that the customer is using to sync • Customer sent an unauthorized receipt to try to get a free replacement (Issue level 2) • ...

Salesforce Terminology Crossword 2023-05-08

Salesforce Terminology Crossword crossword puzzle
Across
  1. A shortcut to an existing record.
  2. A Relationship is a record of a business or an individual, either of which can be a prospect or a customer
  3. A real-time visual representation of the data in a report.
  4. A singular item within an object
  5. Holds data, records, or reports within areas of the platform such as Relationship, Lead, Opportunity or Loan Objects.
  6. Links between related Relationship Records
  7. The built-in communication and collaboration tool available within Salesforce
  8. A task or event used to track actions on a Record
Down
  1. A holding area in Salesforce where Records are waiting for someone to pick them up and assign themselves as the new owner.
  2. Specific instances of customer communication within the Sales cycle.
  3. A search feature that allows you to search a wide range of fields within every record in Salesforce.
  4. A view of Records that can be filtered and sorted.
  5. A subscription to an existing record.
  6. Deals that you are actively working, tracking, or have closed.
  7. A potential customer referred by an internal FCMA team member or external customer or influencer.
  8. an activity to be completed by a certain date and/or time in the future.

16 Clues: A singular item within an object • A shortcut to an existing record. • A subscription to an existing record. • Links between related Relationship Records • A task or event used to track actions on a Record • A view of Records that can be filtered and sorted. • A real-time visual representation of the data in a report. • ...

CIMS Crossword Puzzle 1/18 2016-01-18

CIMS Crossword Puzzle 1/18 crossword puzzle
Across
  1. Before placing an account into the CIMS, keep in mind that it can take up to 72 hours for a payment made in the store to post to a customer’s account.
  2. To transfer any positive or negative balance between two related accounts.
  3. This CIMS is used to research lost payments or encoding errors from payments mailed in or made via the customer's bank online bill pay.
  4. The _____________________________ CIMS is only for completed store purchases made within the past 60 days.
  5. Customer is requesting letter regarding account information.
  6. This CIMS should be used if an authorized user would like his or her credit bureau information updated and/or be removed from the account.
Down
  1. A customer contacts us needing a statement reprinted, between 12 and 24 month time frame.
  2. Customer's refund check was damaged, never received or expired.
  3. Customer has a credit balance on their account and has not requested a check to be sent previously.
  4. This CIMS is used for a customer who is requesting to have a fax sent regarding account information.
  5. Customer has NOT received mailers in 6 months or more, is current on account and has no recent address changes.
  6. Customer calling works for Kohl’s and their employee discount is not being applied to their Kohl’s Charge purchases/returns.

12 Clues: Customer is requesting letter regarding account information. • Customer's refund check was damaged, never received or expired. • To transfer any positive or negative balance between two related accounts. • A customer contacts us needing a statement reprinted, between 12 and 24 month time frame. • ...

CRICKET KNOWLEDGE 2020-10-07

CRICKET KNOWLEDGE crossword puzzle
Across
  1. MAKE SURE YOURE COVERED
  2. HOW MANY PHONES CAN YOU HAVE ON A LEASE
  3. PAY YOUR BILL EASIER
  4. WHAT DO YOU DO WITH CUSTOMER INFORMATION?
  5. THE COMPANY WE LEASE THROUGH
  6. WHEN A CUSTOMER WANTS TO ACTIVATE A PHONE THEY ALREADY HAVE.
  7. A CUSTOMER ALREADY HAS CRICKET AND WANTS A NEWER PHONE.
  8. WHAT WE STRIDE TO REACH EVERY MONTH.
  9. WHAT MONEY WE MAKE OFF OF ALL OF OUR SALES.
Down
  1. CHECK YOUR ACCOUNT ON YOUR PHONE FROM HOME.
  2. WHERE CAN YOU SEE ALL OF OUR NUMBER POSTED IN STORE?
  3. YOU CAN CHECK THIS TO SEE ALL OF YOUR TRANING COURSES.
  4. TELL ALL YOUR FRIENDS ABOUT US.
  5. ACTIVATE THIS ON A TABLET OR OUR OWN DEVICE TO HAVE WIRELESS INTERNET.
  6. WITH AUTOPAY YOU CAN SAVE THE $4 ___.
  7. WHAT DO WE CALL PHONES IN THE STORE?
  8. ALL OF OUR PLANS INCLUDE CANADA AND MEXICO ___.

17 Clues: PAY YOUR BILL EASIER • MAKE SURE YOURE COVERED • THE COMPANY WE LEASE THROUGH • TELL ALL YOUR FRIENDS ABOUT US. • WHAT WE STRIDE TO REACH EVERY MONTH. • WHAT DO WE CALL PHONES IN THE STORE? • WITH AUTOPAY YOU CAN SAVE THE $4 ___. • HOW MANY PHONES CAN YOU HAVE ON A LEASE • WHAT DO YOU DO WITH CUSTOMER INFORMATION? • CHECK YOUR ACCOUNT ON YOUR PHONE FROM HOME. • ...

business essentials 2025-04-25

business essentials crossword puzzle
Across
  1. A phenomenon that occurs when changes in relative prices cause buyers to replace the purchase of one product with another
  2. The point at which the quantity of a product that buyers want to buy is equal to the quantity that sellers are willing to sell at a certain price; the price equal to both the demand price and the supply price; also known as equilibrium price
  3. One price compared to another; the ratio between two prices
  4. A function of relative prices that determines who gets the goods and services produced; determining how scarce resources will be distributed
  5. The situation that exists when supply is greater than demand
  6. The amount of satisfaction a good or service will provide a customer
  7. Actual price that prevails in a market at any particular moment
  8. The maximum price buyers are willing and able to pay for a product
  9. The quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period
  10. The quantity of a good or service that buyers are ready to buy at a given price at a particular time
  11. The minimum price producers are willing and able to receive for a product
Down
  1. The best time for consumers to buy; characterized by large supply, small demand, and low prices
  2. The situation that exists when demand is greater than supply
  3. The point at which the quantity of a product that buyers want to buy is equal to the quantity that sellers are willing to sell at a certain price; the price equal to both the demand price and the supply price; also known as market-clearing price
  4. Those who provide human resources, natural resources, and capital goods in order for production to take place
  5. A function of relative prices that is necessary for consumers, producers, and resource owners to make important economic decisions; data concerning value/cost
  6. The amount of money paid for a good, service, or resource
  7. A function of relative prices that encourages producers to change and reallocate their resources; motivators
  8. The best time for producers to sell; characterized by large demand, small supply, and high prices
  9. The people who make or provide goods and services
  10. People who use goods and services to satisfy their wants
  11. Any circumstance under which buyers and sellers exchange goods or services for a price
  12. Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid

23 Clues: The people who make or provide goods and services • People who use goods and services to satisfy their wants • The amount of money paid for a good, service, or resource • One price compared to another; the ratio between two prices • The situation that exists when demand is greater than supply • The situation that exists when supply is greater than demand • ...

Demarc Customer Optimization 2023-11-09

Demarc Customer Optimization crossword puzzle
Across
  1. where would I find this circuit 0040220759?
  2. Where would I find this circuit 18/HCFS/105843/TWCS?
  3. off to off follows what Implementation Workflow?
  4. Where do we hold team meetings?
  5. we find all our Opportunities in this system.
  6. Where can find pending orders by address?
  7. Where do you find the invoice?
  8. Where would I find this circuit FRO2005045502?
Down
  1. Where would I find this circuit DS1-15788894?
  2. Where would I find this circuit BCWS2647?
  3. where do we look if we have question on how to do something?
  4. What do we send to the account team for initial contact? (two words no spaces)
  5. Off to On follows what Implementation Workflow?
  6. What Implementation Workflow are all replacements marked as?
  7. What do we send to the customer that is in term for initial contact?

15 Clues: Where do you find the invoice? • Where do we hold team meetings? • Where would I find this circuit BCWS2647? • Where can find pending orders by address? • where would I find this circuit 0040220759? • Where would I find this circuit DS1-15788894? • we find all our Opportunities in this system. • Where would I find this circuit FRO2005045502? • ...

Series 6 Unit 3 Review 2022-10-27

Series 6 Unit 3 Review crossword puzzle
Across
  1. Customers have the right to _______ of the sharing of nonpublic personal information
  2. This Federal Reserve regulation oversees the process of a bank lending money to broker-dealers based on customer securities having been pledged as collateral for a loan
  3. This is an unincorporated business that has just one owner who pays personal income tax on profits earned from the business. All income (or loss) is that of the single individual
  4. __________ basis is one of the suitability components the gives the broker the obligation to perform due diligence and have a legitimate belief that the investment has the potential to earn a profit.
  5. A full power of attorney allows someone to make _______ decisions
  6. What the "S" stands for in Regulation S-P
  7. The _______ firm has one day to validate the securities listed on the TIF form or take exception
  8. In this type of margin account, customers borrow stock and then sell short.
  9. This form for margin accounts is optional for customers to sign
  10. Accounts may be opened by any legally ______ person above the age of majority
  11. This type of account lets beneficiaries receive assets at the time of the registered owner's death without going through probate
  12. Transfer and ______ is a type of delivery instruction where the securities are registered in the customers name and shipped to them
  13. Whose signature is required on the new account form
  14. This type of account has two or more owners
  15. This automates and standardizes the procedures for transferring customer accounts
  16. In discretionary trading, this is one of the three A’s: what you are buying or selling
  17. In this type of account, the broker lends the customer cash to purchase stocks or other financial products
  18. This type of account has one beneficial owner
  19. The Customer _________ Program is a requirement of broker-dealers and is designed to verify the identity of any new customer
  20. A legal entity that protects investors from the company’s liabilities but function like a partnership for taxes
  21. FINRA Rule 2111 is also known as the ___________ rule and is based on a fundamental requirement to deal fairly with customers
  22. This type of account requires the customer to pay in full for securities purchased
  23. If the security has increased in value and the registered owner has passed away, the beneficiary will receive the higher tax valuation, which is referred to as a _____ ____ cost basis
  24. When a customer only provides minimum information, they account can still be opened but suitability cannot really be determined. Only this type of trade can occur.
  25. This ownership provides that a deceased owner’s fractional interest in the account go to their estate, not passed to the surviving owner’s
  26. In this type of joint account provides that a deceased tenants fractional interest in the account is retained by that tenant's estate
  27. This is when a broker-dealer uses customer securities as collateral for a loan from a bank
  28. In this type of joint account, all parties have equal undivided interests
  29. This is a formal arrangement by two or more people to manage and operate a business and share its profits
  30. This suitability component obligates the broker to have a reasonable basis to believe that a particular recommendation is suitable for a given customer
  31. The completed new account form (and any updated forms) must be sent to the customer within _____ days
  32. This occurs when the value of an investor's margin account falls below the broker's required amount
  33. ________ property is a marital property classification recognized by some states where most property acquired during the marriage is considered to be owned jointly by both spouses
Down
  1. If a registered representative moves to a new firm, how long does the delivery of educational materials to former customers apply after the rep begins the new employment
  2. this is the pledging of customer securities as collateral for margin loans
  3. A partnership must complete a partnership _______, stating which partner(s) can make transactions for the account
  4. Knowing your customer begins with the ________ form.
  5. ________ is required from the employer when a firm employee wishes to open an account with a different broker-dealer
  6. A _______ is designed to verify the identity of any new customer
  7. Brokers must make a(n) __________ effort to obtain additional information when opening a new account, but a customer may neglect or refuse to provide all information
  8. A stock _______ firm is a specialized company that can be a source for borrowing funds to trade on margin
  9. A partnership is known as an ___________ association
  10. This suitability component requires a broker to examine the client portfolio and make sure that the recommendation is suitable in both amount and fit in light of the clients existing assets
  11. This type of account is fiduciary appointed by a court to manage the affairs of a beneficiary
  12. When a person passes away, the cost basis to the beneficiary is the ___ on the date of the owner's death
  13. A legal taxpaying entity. All liability belongs to the corporation
  14. A person with limited power of attorney cannot make _______ of assets
  15. A customer can give ________ power over their account(s) to someone else only by a trading authorization or limited power of attorney
  16. The Transfer _______ Form facilitates the transfer of securities from one trading account to another at a different brokerage firm or bank
  17. A registered Investment Advisor has a(n) _______ obligation to act in the best interest of their clients
  18. In this type of margin account, customers purchase securities and pay interest on the money borrowed until the loan is repaid.
  19. This type of account is established for a minor, in either an UTMA or UGMA
  20. A ________ requirement is the minimum equity that must be held in a margin account determined by FINRA
  21. In discretionary trading, this is one of the three A’s, buy or sell
  22. this refers to securities that can be used as collateral in a margin account
  23. Under Regulation S-P, each financial institution has the responsibility to protect the privacy of its customers ______
  24. The ________ firm sends the TIF form to ACATS
  25. In discretionary trading, this is one of the three A’s, shares or dollars
  26. If securities are registered in the broker-dealers name and held by the broker-dealer, they are held in ________
  27. This type of ownership is used for legally married people only.
  28. A _______ POA will survive a declaration of mental competence
  29. These securities are delivered to a bank or depository against payment. This is a cash-on-delivery settlement
  30. This is one of the exceptions made under the community property classification
  31. Broker-dealers are allowed to have higher minimum equity requirements. This is known as_______

64 Clues: What the "S" stands for in Regulation S-P • This type of account has two or more owners • This type of account has one beneficial owner • The ________ firm sends the TIF form to ACATS • Whose signature is required on the new account form • Knowing your customer begins with the ________ form. • A partnership is known as an ___________ association • ...

Salesforce Security 2021-07-04

Salesforce Security crossword puzzle
Across
  1. Connects two objects.
  2. Time Zone in which all date / timestamps in Salesforce are stored.
  3. Every custom object and custom field ends with this.
  4. This is used to model real-life or systemic concepts in Salesforce.
  5. A Salesforce standard object can be extended using this.
  6. A user in Salesforce may or may not have this.
  7. A standard object representing a potential customer.
  8. A user may have zero or more of this.
  9. Every user in Salesforce needs to have this.
  10. Defines the minimum level of record access for all objects (acronym).
Down
  1. Switch between apps using this.
  2. A standard object representing a person working at a customer.
  3. A standard object representing a partner or a customer.
  4. The place where you go to administer Salesforce and its various settings.
  5. Every object in Salesforce has this field.
  6. Shows list of object records
  7. A collection of tabs.

17 Clues: Connects two objects. • A collection of tabs. • Shows list of object records • Switch between apps using this. • A user may have zero or more of this. • Every object in Salesforce has this field. • Every user in Salesforce needs to have this. • A user in Salesforce may or may not have this. • Every custom object and custom field ends with this. • ...

UHC - 1 2018-09-10

UHC - 1 crossword puzzle
Across
  1. when health plans work together to insure providers are paid the payable amount
  2. this period allows for individuals enrolled in a MA plan the opportunity to disenroll.
  3. member neglects to send in a payment and their account becomes...
  4. the member may be required to try one or more of these other drugs before the plan will cover the drug.
  5. Physical, Emotional, Sexual abuse, exploitation, neglect or abandonment of the elderly
  6. Dedicated disenrollment, Enrollment, Cancellation Team
  7. assist high-risk members with an exceptional level of service.
  8. a limit for a certain medication for a member for a certain amount of time
  9. a penalty for not enrolling in part d
  10. an individual the members grants the right to discuss and/or receive personal health information.
  11. Medicare Advantage; original medicare combined
  12. any material that we send to a member or prospect
  13. prescriptions crossover from coverages
  14. skilled nursing care and certain other health care services that members receive in their homes for the treatment of an illness or injury
  15. a payment arrangement for health care providers
  16. period after the deductible has been met
  17. a single point of contact for customer service issues that arise out of normal venues.
  18. when members enroll in a MA plan they may have the opportunity to pay an extra monthly premium for additional benefits called...
  19. services of this rider include the ability to speak directly with an expert registered nurse or access the Health information Library.
  20. Medical Insurance
  21. how a member pays their premium
  22. a request to end coverage when the enrollee makes the request before their proposed effective date
  23. the right of the insurer to pursue a third party that caused an insurance loss to the insured
  24. Prescription Coverage
Down
  1. a special way of caring for people who are terminally ill and providing counseling for their families.
  2. Health Maintenance Organization
  3. a request to end coverage or change plans
  4. during this phase of coverage the member is responsible for 100% of their drug costs.
  5. a non-participating provider would also be known as...
  6. Medicare Advantage plans designed for specific needs
  7. Preferred Provider Organization
  8. Responsible for providing live support to customer service
  9. skilled nursing care and rehab services provided on a continuous, daily basis.
  10. a participating provider would also be known as...
  11. a process that we use to give another entity the authority to perform specific functions on our behalf
  12. Medicare-Medicaid Program
  13. state and county code
  14. fitness rider
  15. request that the plan cover a higher tier medication at the cost of the next, lower-tier
  16. Member Initiated Organization Determination
  17. a request to end coverage while the enrollees application is new, or pending
  18. Period after the member has met TrOOP cost for the benefit year.
  19. Online Document Management System
  20. Period occurs annually between October 15 and December 7.
  21. Hospital Insurance
  22. period between the member meeting the initial coverage limit and prior to meeting TrOOP cost
  23. explanation of benefits
  24. Enterprise Document Storage System
  25. out of area

49 Clues: out of area • fitness rider • Medical Insurance • Hospital Insurance • state and county code • Prescription Coverage • explanation of benefits • Medicare-Medicaid Program • Health Maintenance Organization • Preferred Provider Organization • how a member pays their premium • Online Document Management System • Enterprise Document Storage System • a penalty for not enrolling in part d • ...

MarkWiz Crossword 2023-12-04

MarkWiz Crossword crossword puzzle
Across
  1. A trendy or fashionable term, often used in marketing or business discussions to imply innovation or relevance
  2. Introducing a marketing mix change as an experiment, known as marketing.
  3. An exclusive right granted for a new invention (often government approved), so that competitors cannot copy the design.
  4. The business of selling a product or service directly to the customer
  5. A large event, like a trade show, where business products are promoted (use short four- letter term).
  6. Percentage of sale, units or customers a company has relative to the total
  7. The process of dividing a market into related groups of consumers.
  8. Between introduction and maturity on the product life cycle
  9. A market structure made up of a few large dominant firms.
  10. A segmentation approach based upon location.
  11. In terms of consumption, customers can be a light or a heavy
  12. Notice or attention given to someone or something by the media
  13. Part of our place mix, we use one (or more) to reach the market via intermediaries.
  14. Initial stage of the new product process: generation.
  15. Maslow's model shows needs in this structure.
  16. Usually considered the centerpiece of the marketing mix elements
  17. Delivering content or advertisements based on the user's geographic location, ensuring relevance to local audiences
  18. The type of demand that changes significantly when prices are changed.
  19. Promotional communication to promote a product, service, or brand
  20. A specialized segment of the market for a particular kind of product or service that appeals to a specific target audience
  21. The firm's top-level game plan.
  22. The type of marketing where the firm deals with customers by phone.
Down
  1. The term for the overall process of managing (transporting and storing) our supplies and products.
  2. Someone who manages the flow of information or decisions, often determining what reaches the intended audience.
  3. An evaluation of a business, used to assess its competitive position and inform strategic planning.
  4. A favorable (or not) view, opinion, assessment of a brand held by a consumer.
  5. The Receiver of the Information or the services is also known as
  6. The initial sales step before the adoption phase for new-to-the-world products.
  7. Strategic effort to set a product apart in the minds of consumers
  8. The entire revenue potential in a market.
  9. Economic space where buyers and sellers interact
  10. Highest sales phase of the PLC.
  11. A promotion tactic where the firm gives away free .
  12. A key role of marketing is to meet these for consumers.
  13. A qualitative form of market research known as a ___group.
  14. Additional features or services beyond the core product, enhancing its value
  15. A growth strategy that focuses on increasing sales of existing products to current markets, often through aggressive marketing tactics
  16. Thing that motivated/encourages one to do things
  17. The market segment that the firm chooses to focus their marketing activities on.
  18. The marketing mix element where the firm places a value on their product.

40 Clues: Highest sales phase of the PLC. • The firm's top-level game plan. • The entire revenue potential in a market. • A segmentation approach based upon location. • Maslow's model shows needs in this structure. • Economic space where buyers and sellers interact • Thing that motivated/encourages one to do things • A promotion tactic where the firm gives away free . • ...

Good Friday Service 2022-04-14

Good Friday Service crossword puzzle
Across
  1. Happened 3 days later
  2. The man Jesus replaced on the cross
  3. People who steal
  4. Word of God
  5. Made of Thorns
  6. where Simon who carried the cross was from
  7. Title on slide 8
  8. The hill on which the crosses were
  9. How many denarii the ointment could have been sold for
  10. Where dead bodies are laid
Down
  1. One of the Twelve who betrayed
  2. Synonym for father
  3. What we do in remembrance of Him
  4. Name of the city we are in
  5. Son of God
  6. Simon was a _____
  7. What was on Calvary
  8. What was torn in two

18 Clues: Son of God • Word of God • Made of Thorns • People who steal • Title on slide 8 • Simon was a _____ • Synonym for father • What was on Calvary • What was torn in two • Happened 3 days later • Name of the city we are in • Where dead bodies are laid • One of the Twelve who betrayed • What we do in remembrance of Him • The hill on which the crosses were • The man Jesus replaced on the cross • ...

Brake Service Terms 2023-02-24

Brake Service Terms crossword puzzle
Across
  1. A hydraulic system pressurizes this to do work.
  2. We don't want to have this in the brake lines.
  3. This number should be less than .003".
  4. The temperature at which brake fluid boils.
  5. Air is ________, brake fluid is not.
  6. To let fluid (and air) out of a caliper, you have to open the ____ screw.
  7. The brake system converts kinetic energy into this.
  8. The minimum acceptable grade of brake fluid.
  9. This tool is used to measure the side to side movement of the rotor.
Down
  1. This component uses engine vacuum to make it easier to apply the brake pedal.
  2. This is a fancy way of describing the measurement of a brake part when it was new.
  3. When a rotor is worn to the ____ measurement, it must be replaced.
  4. This is the energy of motion.
  5. This is how the brake pedal feels when there is air in the brake lines.
  6. This man gave us the Freedom Factory and twin turbskis.
  7. Brake fluid absorbs moisture from the air, making it ____.
  8. The equipment used to machine brake rotors.
  9. We need to do this when air is trapped in the brake lines.

18 Clues: This is the energy of motion. • Air is ________, brake fluid is not. • This number should be less than .003". • The temperature at which brake fluid boils. • The equipment used to machine brake rotors. • The minimum acceptable grade of brake fluid. • We don't want to have this in the brake lines. • A hydraulic system pressurizes this to do work. • ...

Key Service Attributes 2024-12-04

Key Service Attributes crossword puzzle
Across
  1. Approaching situations with optimism and a can-do mindset.
  2. The ability to analyze and resolve issues efficiently and effectively.
  3. Being accountable for one’s actions and fulfilling obligations.
  4. Finding creative and practical solutions using available resources.
  5. Prioritizing the needs and preferences of the client in all interactions and decisions.
  6. Possessing the necessary knowledge, skills, and abilities to perform tasks effectively.
  7. Conducting oneself with integrity, competence, and respect in a workplace setting.
  8. The ability to recover quickly and adapt to adversity or challenges.
  9. Consistently fulfilling responsibilities and being dependable in actions.
Down
  1. Dedication to fulfilling tasks or promises with persistence and reliability.
  2. Collaborating effectively with others to achieve shared goals.
  3. Reacting promptly and appropriately to situations, needs, or inquiries.
  4. Anticipating challenges or opportunities and taking action in advance.
  5. Treating everyone with dignity and consideration, regardless of differences.
  6. A focus on helping and providing excellent service to others.
  7. Strong enthusiasm and dedication toward achieving a goal or pursuing a field of interest.
  8. Maintaining calmness and tolerance in challenging or delayed situations.
  9. Understanding and sharing the feelings and perspectives of others.

18 Clues: Approaching situations with optimism and a can-do mindset. • A focus on helping and providing excellent service to others. • Collaborating effectively with others to achieve shared goals. • Being accountable for one’s actions and fulfilling obligations. • Understanding and sharing the feelings and perspectives of others. • ...

Transaction Codes 2013-09-17

Transaction Codes crossword puzzle
Across
  1. allows one to change net terms specifically for credit card customers, add a contact to the customer's account, and set the customer up as tax exempt
  2. allows invoices to be e-mailed/fax directly to the custoer from the SAP system
  3. verify if a check payment has been received in the SAP system
  4. process one time credit card payments
  5. generate a statement for the customer
  6. USED TO RETRIEVE SPOOL NUMBER TO ACCESS STATEMENT OR INVOICES SENT TO A PDF FILE
  7. provides a line item history of the customer's account
Down
  1. HOUSES TOKENIZED CREDIT CARD INFORMATION FOR AUTO CHARGE, RESTRICTED CHARGE, AND DIRECT AR PAYMENTS
  2. used to access daily worklist
  3. OPTIONAL METHOD TO RETRIEVE "8400 SERIES" INVOICES
  4. used to process a lump sum payment for multiple invoices
  5. ALLOWS PARTNER TO ACCESS INVOICE OR STATEMENT WITH SPOOL NUMBER
  6. access all dispute case items created for specific location also used as a guide for bi-weekly conference call
  7. LOCATE A CUSTOMER ACCOUNT NUMBER USING THE INVOICE # SPECIFICALLY LEGACY INVOICES
  8. used to research refunds issued to the customer for duplicate payments and over payments
  9. OPTIONAL METHOD TO RETRIEVE "9000 SERIES" INVOICES

16 Clues: used to access daily worklist • process one time credit card payments • generate a statement for the customer • OPTIONAL METHOD TO RETRIEVE "8400 SERIES" INVOICES • OPTIONAL METHOD TO RETRIEVE "9000 SERIES" INVOICES • provides a line item history of the customer's account • used to process a lump sum payment for multiple invoices • ...

IP Overview 2016-02-21

IP Overview crossword puzzle
Across
  1. We refer customers to here if they wish to know more about Copyright.
  2. A trademark is ____________ , but it having one gives you the exclusive right to use it throughout the Commonwealth of Australia.
  3. As CSRs, we are allowed to provide ________ to the customer.
  4. We are not allowed to provide ________ advice.
Down
  1. Who is responsible for the defending of IP Rights?
  2. A standard patent can provide protection for a maximum of __________ .
  3. We should be referring new customers to these resources to learn more about our rights.
  4. This right protects the original expression of ideas, not the ideas themselves.
  5. This is the earliest possible day your protection can back date to.
  6. You would apply for this, if you wanted to protect a product's physical looks.
  7. This right can protect business catch phrases.
  8. If a customer wants legal advice, we would recommended they seek out an ____________ .
  9. As CSRs, we need to provide ________ to the customer.

13 Clues: This right can protect business catch phrases. • We are not allowed to provide ________ advice. • Who is responsible for the defending of IP Rights? • As CSRs, we need to provide ________ to the customer. • As CSRs, we are allowed to provide ________ to the customer. • This is the earliest possible day your protection can back date to. • ...

Quality Words and Terms 2022-09-01

Quality Words and Terms crossword puzzle
Across
  1. Refers to repair, rework, or adjustment and relates to the disposition of an existing nonconformity or quality issue.
  2. The collection and documentation of relevant quality data and all other activities associated with identification of the root cause
  3. Product or material meets specifications or has been approved by concession.
  4. The quality record for documentation of nonconformances.
  5. the nonfulfillment of a required regulation, standard, policy, procedure, or specification
  6. The comparison of a current condition to the desired state.
Down
  1. Establishing documented evidence, which provides a high degree of assurance that a specified process will consistently produce a product meeting its predetermined specifications and quality characteristics.
  2. The activity of dispose or destroy the product or material.
  3. Controlling the use of potentially non-conforming product, systems, materials or processes.
  4. The state of an organization that meets prescribed specifications, contract terms, regulations or standards
  5. Product or material does not meet specifications.
  6. process used to physically and/or electronically identify and control potentially nonconforming materials to prevent unintended use or distribution.
  7. A Japanese term that means gradual, unending improvement by doing little things better and setting and achieving increasingly higher standards
  8. A report from customer providing documentation about a problem with a product or service
  9. The inability of an item, product or service to perform required functions on demand due to one or more defects.

15 Clues: Product or material does not meet specifications. • The quality record for documentation of nonconformances. • The activity of dispose or destroy the product or material. • The comparison of a current condition to the desired state. • Product or material meets specifications or has been approved by concession. • ...

Boat Coverage 2023-12-12

Boat Coverage crossword puzzle
Across
  1. This is a coverage that helps when the National Weather Service issues this or a tropical storm
  2. Does the Manufacturers Suggested Retail Price include tax
  3. Comprehensive Named Storm Deductible is in this many states
  4. This plus coverage is offered in the event of mechanical breakdown
  5. Total Loss Coverage pays up to the Manufacturers Suggested Retail Price and can extend up to this many years based on model year quoted/sold
  6. Winter Lay Up is no longer available and our partners in this department can handle as a policy update
  7. This sign and XXXX coverage is like roadside but on water
Down
  1. This is the state abbreviation for medical payments and Mexico coverage that is not included
  2. Some examples of this are cameras, clothes, wetsuits, subs gear, and cell phones
  3. This is a type of equipment covered for boats
  4. In the state of FL. you can get Coastal this up to 125 nautical miles
  5. This is a coverage available on boat policies for the named insureds furry friends
  6. There are 2 types of pollution/contamination that can occur while on water with a watercraft one is fuel, and the other is this...
  7. Be sure to review the coverages not selected and this when selling a policy with the customer
  8. This can be included at the actual cash value, and it is used to haul boats

15 Clues: This is a type of equipment covered for boats • Does the Manufacturers Suggested Retail Price include tax • This sign and XXXX coverage is like roadside but on water • Comprehensive Named Storm Deductible is in this many states • This plus coverage is offered in the event of mechanical breakdown • ...

13.1 Vocab 2018-01-09

13.1 Vocab crossword puzzle
Across
  1. Definition. A direct channel of distribution describes a situation in which the producer sells a product directly to a consumer without the help of intermediaries.
  2. a regular gathering of people for the purchase and sale of provisions, livestock, and other commodities.
  3. A chain of intermediaries through which a product moves in order to be made available for purchase by a consumer. An indirect channel of distribution typically involves a product passing through additional steps as it moves from the manufacturing business via distributors to wholesalers and then retail stores.
  4. Relationship marketing is a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales.
Down
  1. A distribution channel is a chain of businesses or intermediaries through which a good or service passes until it reaches the end consumer. It can include wholesalers, retailers, distributors and even the internet itself.
  2. In economics and business, specifically cost accounting, the break-even point (BEP) is the point at which cost or expenses and revenue are equal: there is no net loss or gain, and one has "broken even."
  3. Definition: The marketing mix refers to the set of actions, or tactics, that a company uses to promote its brand or product in the market. The 4Ps make up a typical marketing mix - Price, Product, Promotion and Place.
  4. the action or business of promoting and selling products or services, including market research and advertising.

8 Clues: a regular gathering of people for the purchase and sale of provisions, livestock, and other commodities. • the action or business of promoting and selling products or services, including market research and advertising. • ...

Client Service Week 2013-10-08

Client Service Week crossword puzzle
Across
  1. J.P.Morgan client - German sounding asset manager set up in London in the 1800s
  2. Senior Management Reporting Tool
  3. A Blueprint client, goddess of the hunt
  4. A common herb, also a London based Client Service Manager
  5. Fund performance can be ascertained by comparing it to the relevant .........
  6. Clients measure the service provided by J.P.Morgan by looking at a specific key performance .........
  7. This product forms part of the ACCE initiative.
  8. What is J.P.Morgan's retail bank in the US known as?
  9. The best RAG rating...
Down
  1. Clients always want a higher rate of ..., also known by its three initials
  2. If the PRA are resposible for prudential regulation, which body is responsible for the conduct of firms in the UK?
  3. Where is the EMEA Client Service Management team based?
  4. Who is the Global Head of Client Service?
  5. Key south Asian operational hub
  6. If you are unsure of an issue or require assistance what should you do?
  7. Offices in York, Norwich and London - some of you will deal with this client on a regular basis!
  8. Key fund accounting region for Investor Services
  9. Mary ???, CEO of one of the IOS Clients

18 Clues: The best RAG rating... • Key south Asian operational hub • Senior Management Reporting Tool • A Blueprint client, goddess of the hunt • Mary ???, CEO of one of the IOS Clients • Who is the Global Head of Client Service? • This product forms part of the ACCE initiative. • Key fund accounting region for Investor Services • ...

Silver Service Worksheet 2022-07-27

Silver Service Worksheet crossword puzzle
Across
  1. Plates, bowls, side plates etc
  2. Silver round trays used during service
  3. Clean a table between course
  4. You need to create a ........ atmosphere before any guests approach you
  5. Small amounts of food served before the main course
  6. Another type of silver service
  7. A formal table service with food served from a service platter
  8. A side salad to rump steak
  9. This word means entry/entrance in French
  10. Settles the bill
Down
  1. As a waiter you may experience ........ difficulties with guests who do not speak the same language as you
  2. Helps to sell the meat
  3. Another word for desserts
  4. For this service guests selects and helps themselves to the food on display
  5. Salt and Pepper shaker
  6. Using fire as a dramatic way to present food
  7. Food is served from the ......... hand side of the guest and cleared from the ......... hand side in silver service
  8. This person is skilled in handling and assisting different types of guests

18 Clues: Settles the bill • Helps to sell the meat • Salt and Pepper shaker • Another word for desserts • A side salad to rump steak • Clean a table between course • Plates, bowls, side plates etc • Another type of silver service • Silver round trays used during service • This word means entry/entrance in French • Using fire as a dramatic way to present food • ...

Quality Crossword 2019-07-26

Quality Crossword crossword puzzle
Across
  1. How many days is the cooling off period?
  2. When a customer quotes code 110 what does this mean?
  3. Whatr must we get from a customer before logging the complaint as closed?
  4. What must we add to the policy where the only the customer inital is held?
  5. What happens when you update details in Edit Customer Details but not in the policy?
Down
  1. How many working days does a card refund take?
  2. How many days does a cheque refund take?
  3. What must we check the customer has before offering a voucher?
  4. what page of the conversation guide is the Renewal not received wording?
  5. How much is the cancellation fee for a joint policy?

10 Clues: How many days is the cooling off period? • How many days does a cheque refund take? • How many working days does a card refund take? • When a customer quotes code 110 what does this mean? • How much is the cancellation fee for a joint policy? • What must we check the customer has before offering a voucher? • ...

Credit -Good and Bad 2013-11-30

Credit -Good and Bad crossword puzzle
Across
  1. - take and use (something that belongs to someone else) with the intention of returning it.
  2. - a business or organization established to provide a particular service, typically one that involves organizing transactions between two other parties.
  3. the action or process of paying someone or something, or of being paid
  4. harmony or accordance in opinion or feeling; a position or result of agreeing.
  5. demand (an amount) as a price from someone for a service rendered or goods supplied.
  6. the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future
  7. a period of time by which something is late or postponed - cause or arrange for (something) to take place at a time later than that first scheduled.
Down
  1. with little or no delay; immediately.
  2. give (someone) money that is due for work done, goods received, or a debt incurred.
  3. time- paid by a specific time
  4. a definite or clear expression of something in speech or writing.
  5. pay back (a loan, debt, or sum of money).
  6. the action of buying something.
  7. written or spoken agreement, esp. one concerning employment, sales, or tenancy, that is intended to be enforceable by law.
  8. a fixed or limited period for which something, e.g., office, imprisonment, or investment, lasts or is intended to last.

15 Clues: time- paid by a specific time • the action of buying something. • with little or no delay; immediately. • pay back (a loan, debt, or sum of money). • a definite or clear expression of something in speech or writing. • the action or process of paying someone or something, or of being paid • ...

The Production Process 2025-08-11

The Production Process crossword puzzle
Across
  1. The purchasing of capital goods.
  2. When average costs per unit rise as a firm increases the scale of its operations.
  3. When a worker focuses on producing one type of good or service, increasing efficiency and skill.
  4. A production process that uses a large amount of human labour relative to capital.
  5. Type of production that produces a one-off product from start to finish for a specific customer.
  6. A measure of the efficiency of production.
  7. When average costs per unit fall as a firm increases the scale of its operations.
  8. When production is pushed beyond capacity, causing strain and breakdowns. Tip: its to do with the overuse of resources
  9. Type of production that produces a set quantity of a product, then reconfiguring to produce another similar batch.
  10. When equipment or workers are idle due to low demand. Tip: its to do with the lack of use of available resources
Down
  1. The creation of goods and services to satisfy wants, involving transforming resources into finished goods or services.
  2. Man made good used to produce another good or service
  3. Splitting the production process into separate tasks so each worker concentrates in one area.
  4. Type of production that uses a continuous production line where products move along an assembly line.
  5. A production process that uses a large amount of machinery and equipment relative to labour.

15 Clues: The purchasing of capital goods. • A measure of the efficiency of production. • Man made good used to produce another good or service • When average costs per unit rise as a firm increases the scale of its operations. • When average costs per unit fall as a firm increases the scale of its operations. • ...

Customer relationship management 2024-03-17

Customer relationship management crossword puzzle
Across
  1. to take advantage of something that is available
  2. to support or improve something or make it stronger
  3. having a very severe effect, or being extremely limiting
  4. to show that something is very important or worth giving attention to
  5. to accept, admit, or recognize something, or the truth or existence of something
  6. to encourage the development or growth of ideas or feelings
  7. real and not imaginary; able to be shown, touched, or experienced
Down
  1. to completely change a system so that it works more effectively
  2. changing the traditional way that an industry operates, especially in a new and effective way
  3. to make something less harmful, unpleasant, or bad
  4. to start using a plan or system
  5. having to do something, because you are forced to or feel it is necessary
  6. to spread through all parts of something
  7. a very clear or typical example used as a model
  8. which you are born with, or which is present naturally

15 Clues: to start using a plan or system • to spread through all parts of something • a very clear or typical example used as a model • to take advantage of something that is available • to make something less harmful, unpleasant, or bad • to support or improve something or make it stronger • which you are born with, or which is present naturally • ...

13.1 Key Terms created By: Kealy Ross 2016-01-06

13.1 Key Terms created By: Kealy Ross crossword puzzle
Across
  1. point point at which total revenues, or sales, equal total costs and expenses
  2. Process of creating, promotion, and presenting a product or service to meet the needs and wants of consumers
  3. mix consists of four basic marketing strategies: product, pace, price, promotion
  4. Group of customers who share common wants or needs
Down
  1. marketing Build and maintain relationships with their customers
  2. distribution involves one or more intermediates
  3. of distribution Pathway to direct products to consumers
  4. distribution when goods or services are sold from producer directly to customer

8 Clues: distribution involves one or more intermediates • Group of customers who share common wants or needs • of distribution Pathway to direct products to consumers • marketing Build and maintain relationships with their customers • point point at which total revenues, or sales, equal total costs and expenses • ...

13.1 Key Terms Created by: Noah Hendrix 2018-01-05

13.1 Key Terms Created by: Noah Hendrix crossword puzzle
Across
  1. a group of customers who have common wants and needs
  2. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
  3. four basic marketing strategies: product, place, price, and promotion
  4. involves one or more intermediaries
Down
  1. when goods or services are sold from the producer directly to the customer
  2. the process of creating, promoting, and presenting
  3. a pathway to direct products to consumers

7 Clues: involves one or more intermediaries • a pathway to direct products to consumers • the process of creating, promoting, and presenting • a group of customers who have common wants and needs • four basic marketing strategies: product, place, price, and promotion • when goods or services are sold from the producer directly to the customer • ...

The 7 Key Marketing Principles and How to Apply Them 2023-06-13

The 7 Key Marketing Principles and How to Apply Them crossword puzzle
Across
  1. Evidence consists of anything your customer sees or experiences when interacting with your business.
  2. can be defined as simply an item that addresses a consumer’s wants or needs.
  3. is all about providing access for the consumer.
Down
  1. is the marketing communications put out by your brand.
  2. simply the amount a consumer pays for a product.
  3. are an important aspect of marketing.
  4. is what happens behind the scenes as you create your product or service

7 Clues: are an important aspect of marketing. • is all about providing access for the consumer. • simply the amount a consumer pays for a product. • is the marketing communications put out by your brand. • is what happens behind the scenes as you create your product or service • can be defined as simply an item that addresses a consumer’s wants or needs. • ...

Business Writing 2021-09-09

Business Writing crossword puzzle
Across
  1. Be like an influencer, and you can manage people ____
  2. You will have happy internal and external customers, when you create a service ___
  3. When you write, your ____ and response should not be based on your emotion
Down
  1. Another word for options
  2. Trying to understand your customer, is like trying to fit into customers ____
  3. Winning alone is not enough, ____ peoples requirement is equally important
  4. In any situation, the end result should always be positive and ______ to both parties

7 Clues: Another word for options • Be like an influencer, and you can manage people ____ • Winning alone is not enough, ____ peoples requirement is equally important • When you write, your ____ and response should not be based on your emotion • Trying to understand your customer, is like trying to fit into customers ____ • ...

PMV Crossword Puzzle 2024-10-22

PMV Crossword Puzzle crossword puzzle
Across
  1. This value means we're united as a family and empowered to be extraordinary.
  2. Our mission is to deliver a _______ experience and to challenge the status quo.
  3. We believe fulfilling work creates fulfilling ______.
  4. This value means we're relentless in the pursuit of constant improvement.
Down
  1. This value helps us be advocates and return the blessings we've been given.
  2. This value inspires us to provide WOW service to every customer every time.
  3. Our purpose is to ________ the industry.

7 Clues: Our purpose is to ________ the industry. • We believe fulfilling work creates fulfilling ______. • This value means we're relentless in the pursuit of constant improvement. • This value helps us be advocates and return the blessings we've been given. • This value inspires us to provide WOW service to every customer every time. • ...

Maryland Main Menu 2025-08-21

Maryland Main Menu crossword puzzle
Across
  1. pole struck, laying in road, loss of electric service
  2. caller needs lines marked right behind their house
  3. customer has decided they wont be digging but called in a ticket
Down
  1. need to change the on site contact on a their ticket
  2. phone company needs to file a new ticket (2 words)
  3. ticket is about to expire but the digging isn't done yet
  4. comcast listed on MD ticket, said they marked but caller sees no marks

7 Clues: phone company needs to file a new ticket (2 words) • caller needs lines marked right behind their house • need to change the on site contact on a their ticket • pole struck, laying in road, loss of electric service • ticket is about to expire but the digging isn't done yet • customer has decided they wont be digging but called in a ticket • ...

chapter 11 vocab 2022-04-19

chapter 11 vocab crossword puzzle
Across
  1. A set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage
  2. The actions people take in buying and using goods and services
  3. The process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.
  4. The traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
  5. Items that are bought after considerable planning, including brand-to-brand and store-to-store comparisons of price, suitability, and style.
  6. The differentiation of markets through the use of categories such as age, education, gender, income, and household size
  7. A new flavor, size, or model using an existing brand name in an existing category.
  8. A marketing research method in which the investigator monitors respondents’ actions without interacting directly with the respondents; for example, by using cash registers with scanners.
  9. The blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
  10. manager The person who develops and implements a complete strategy and marketing program for a specific product or brand.
  11. Computerized file of customers’ and potential customers’ profiles and purchase patterns.
  12. The specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
  13. The process of separating, identifying, and evaluating the layers of a market in order to identify a target market.
  14. Formal and informal groups that influence buyer behavior.
  15. The set of values, ideas, attitudes, and other symbols created to shape human behavior
  16. The ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product
  17. The process in which two parties give something of value to each other to satisfy their respective needs.
  18. A marketing research method in which the investigator changes one or more variables—price, packaging, design, shelf space, advertising theme, or advertising expenditures—while observing the effects of these changes on another variable (usually sales).
  19. A firm’s ability to produce a product or service at a lower cost than all other competitors in an industry while maintaining satisfactory profit margins
  20. group A group of eight to 12 participants led by a moderator in an in-depth discussion on one particular topic or concept.
  21. A marketing research method in which data is gathered from respondents, either in person, by telephone, by mail, at a mall, or through the internet to obtain facts, opinions, and attitudes.
  22. Large data sets and systems and solutions developed to manage large accumulations of data
  23. A way of organizing and grouping how an individual reacts to situations.
  24. The pattern of sales and profits over time for a product or product category; consists of an introductory stage, growth stage, maturity, and decline (and death).
  25. The strategy of introducing a product with a high initial price and lowering the price over time as the product moves through its life cycle.
  26. The strategy of setting a price at an odd number to connote a bargain and at an even number to suggest quality.
  27. The strategy of grouping two or more related products together and pricing them as a single product
  28. The unique combination of personal selling, traditional advertising, publicity, sales promotion, social media, and e-commerce to stimulate the target market to buy a product. Sometimes referred to as the promotion mix.
Down
  1. Setting a price based upon the demand for and cost of a good or service.
  2. A firm’s ability to provide a unique product or service with a set of features that the target market perceives as important and better than the competitor’s
  3. Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
  4. The process of planning, collecting, and analyzing data relevant to a marketing decision.
  5. Items for which consumers search long and hard and for which they refuse to accept substitutes.
  6. The process of testing a new product among potential users.
  7. Creating the means by which products flow from the producer to the consumer
  8. A product priced below cost as part of a leader-pricing strategy.
  9. The differentiation of markets based on what a product will do rather than on customer characteristics
  10. A strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
  11. Creating a unique marketing mix for every customer.
  12. Computer algorithms that allow for prices to change based on demand.
  13. Products that either are not planned as a purchase by a potential buyer or are known but the buyer does not actively seek them, such as funeral services.
  14. Large, expensive items with a long life span that are purchased by businesses for use in making other products or providing a service
  15. The differentiation of markets by personality or lifestyle.
  16. The customer’s feeling that a product has met or exceeded expectations
  17. Relatively inexpensive items that require little shopping effort and are purchased routinely without planning
  18. A firm’s ability to target and effectively serve a single segment of the market, often within a limited geographic area.
  19. The differentiation of markets by region of the country, city or county size, market density, or climate.
  20. The differentiation of markets based on the amount of the product purchased.
  21. Taking the good or service and selecting a brand name, packaging, colors, a warranty, accessories, and a service program.
  22. The process in which a firm continually collects and evaluates information about its external environment.
  23. The strategy of increasing the price of a product so that consumers will perceive it as being of higher quality, status, or value.
  24. The strategy of pricing products below the normal markup or even below cost to attract customers to a store where they would not otherwise shop.
  25. The strategy of selling new products at low prices in the hope of achieving a large sales volume.
  26. In marketing, a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
  27. A method of generating ideas in which group members suggest as many possibilities as they can without criticizing or evaluating any of the suggestions.
  28. Items (purchased by businesses) that are smaller and less expensive than capital products and usually have a life span of less than one year.

56 Clues: Creating a unique marketing mix for every customer. • Formal and informal groups that influence buyer behavior. • The process of testing a new product among potential users. • The differentiation of markets by personality or lifestyle. • The actions people take in buying and using goods and services • ...

TeBeCe 2024-06-27

TeBeCe crossword puzzle
Across
  1. the cheetah melambangkan sikap ….. Dan gigih
  2. Nama belakang RM
  3. Nama belakang RM
  4. Lokasi proyek di Mataram
  5. Terus berinovasi dan antusias dalam menggerakkan ataupun menghadapai perubahan
  6. Culture heroes melambangkan sikap yg selalu memiliki keinginan untuk terus belajar dan mengembangkan diri, memastikan diri menjadi pribadi yang future ready dan tidak ketinggalan trend
  7. The lion melambangkan sikap yang …..
  8. …… , efektif, dan efisien dalam memenuhi kebutuhan pelanggan
  9. Lokasi proyek di Lamongan
Down
  1. Debitur kelolaan mas wahyu
  2. …… , konsisten, dan tuntas dalam menyelesaikan tugas dengan kualitas hasil terbaik
  3. the dolphin melambangkan sikap keinginan untuk terus …..
  4. culture heroes yg melambangkan karakter selalu tepat dan cermat dalam mengeksekusi sesuatu, memastikan segala aspek risiko telah dianalisis dan sesuai ketentuan
  5. Lokasi proyek di Malang
  6. culture heroes yg melambangkan sikap gesit dan gigih dalam bekerja mencapai target dan selalu berorientasi pada service excellence untuk kepuasan customer
  7. saling peduli dan menghargai perbedaan
  8. the owl melambangkan karakter yang selalu tepat dan ……
  9. Debitur kelolaan mba Dewi
  10. Lokasi proyek di Jember
  11. Culture heroes melambangkan sikap yg totalitas dalam melaksanakan berbagai pekerjaan dan aktivitas serta selalu tuntas dalam melaksanakan tugas

20 Clues: Nama belakang RM • Nama belakang RM • Lokasi proyek di Malang • Lokasi proyek di Jember • Lokasi proyek di Mataram • Debitur kelolaan mba Dewi • Lokasi proyek di Lamongan • Debitur kelolaan mas wahyu • The lion melambangkan sikap yang ….. • saling peduli dan menghargai perbedaan • the cheetah melambangkan sikap ….. Dan gigih • the owl melambangkan karakter yang selalu tepat dan …… • ...

The Stuff 2024-05-08

The Stuff crossword puzzle
Across
  1. a reserved dollar amount for advertising
  2. A reduction in price offered to companies involved in the channel of distribution
  3. the reasons people buy products
  4. methods of delivering the promotional message
  5. product identification labels containing a unique set of vertical bars
  6. A reduction in price offered for paying in cash
  7. A reduction in price offered due to low sales seasons
  8. the routes products follow while moving from producer to consumer
Down
  1. requires company to immediately stop using specific advertisements or practices
  2. in price from the original price
  3. Do not use a wholesaler or another type of channel member
  4. All prices associated with running a business
  5. The complete set of all products a business offers to market
  6. concerns or complaints expressed by a potential customer
  7. Large Building designed to accumulate and redistribute products efficiently
  8. all attributes both tangible and intangible that customers receive in exchange for the purchase price
  9. The physical product in its simplest form
  10. a name, symbol, word, or design that identifies a product, service, or company
  11. A group of similar products with obvious variations in the design and quality

19 Clues: the reasons people buy products • in price from the original price • a reserved dollar amount for advertising • The physical product in its simplest form • All prices associated with running a business • methods of delivering the promotional message • A reduction in price offered for paying in cash • A reduction in price offered due to low sales seasons • ...

Departments within Samaritan Health Plans 2017-03-14

Departments within Samaritan Health Plans crossword puzzle
Across
  1. this department must find resolutions to a members complaint
  2. manages the layouts of our internal computer programs
  3. This is an example of a plan document
  4. how many departments make up Claims as a whole
  5. This is a formal complaint
  6. made up of Enrollment, Pharmacy, and customer Service (the answer is an abbreviation)
  7. Technical support (abbreviation)
  8. This department is in charge of maintaining our plan documents (two words)
  9. This team would greet guest that come into our building (two words)
Down
  1. Submitted to Health Insurance to receive payment for services
  2. submitted by a provider to perform certain services
  3. This department helps providers with getting contracted (two words)
  4. facilitates community meetings
  5. the Finance department would create and monitor this
  6. The department that offers one on one assistance to members with more complex needs. (two words)
  7. this can be filed to try and change a decision made by the health plan
  8. Policy creations and review
  9. this department ensures we are following all laws
  10. This department keeps members demographic information updated

19 Clues: This is a formal complaint • Policy creations and review • facilitates community meetings • Technical support (abbreviation) • This is an example of a plan document • how many departments make up Claims as a whole • this department ensures we are following all laws • submitted by a provider to perform certain services • the Finance department would create and monitor this • ...

Letters, Verifications, and more - OH MY 2023-03-08

Letters, Verifications, and more - OH MY crossword puzzle
Across
  1. PJ stands for Professional ________
  2. Canned responses in the Proxy for use with frequently asked questions
  3. Site used to make appointments with an Enrollment Services Financial Advisor
  4. For the ________Verify Process, Enrollment Services receives an email to verify information from the National Student Clearinghouse
  5. Federal law that protects the academic records of students
  6. ________ Student: ATSU's student information system
  7. System on the ATSU portal to put in IT tickets
  8. Chat: Way to instant message coworkers if their calendars aren't busy
  9. Name of the main Enrollment Services email
  10. Application to answer your office phone through your computer
Down
  1. Repository for forms & documentation tied to the student's Academic Record
  2. Navigate from the ________ tab on ATSU's homepage to Enrollment Services to access our office website
  3. System in ATSU portal to submit requisitions and invoices
  4. General Enrollment Verification requests require a Letter of Good ________
  5. Program used by ES for digital signature
  6. National Student ________ is used by students to request transcripts
  7. Shows the curriculum for each program of study
  8. Room used to provide "in-person" customer service
  9. Next ________ is a presentation for graduating students

19 Clues: PJ stands for Professional ________ • Program used by ES for digital signature • Name of the main Enrollment Services email • Shows the curriculum for each program of study • System on the ATSU portal to put in IT tickets • Room used to provide "in-person" customer service • ________ Student: ATSU's student information system • ...

Client Service Management 2018-12-13

Client Service Management crossword puzzle
Across
  1. Von was sprechen wir, wenn wir einen Kurs beim Kunden durchführen?
  2. Was bedeutet SECOM ausgeschrieben Securities …
  3. In welchem Bereich von SIX werden Notare von uns geschult?
  4. Wer hilft bei Problemen mit SECOM oder SWS?
  5. Welcher Prozess muss ein Neukunde durchlaufen, bevor wir ihm die Verträge zustellen dürfen?
  6. Über welchen Kanal greift der Kunde via SWS auf SECOM zu?
  7. Wie heisst das wichtigste Dokument, welches wir auf unserer Private Site publizieren?
  8. An welche Workgroup sendest du ein ISIS Ticket, wenn du ServiceDesk erreichen willst
  9. Wie heisst der grössere Bruder von SWS
Down
  1. In welcher Form werden die Verträge an die Kunden verschickt?
  2. Was bedeutet die Abkürzung LUD im Zusammenhang mit SECOM? (ohne Leerzeichen)
  3. Der RfP Analyst ist kein Spezialist, er ist vielmehr ein …
  4. Wie heisst die Nummer, mit welcher die Teilnehmer bei Swiss Interbank Clearing identifiziert werden (alte Bezeichnung BC Nummer)?
  5. Was ist bei einem RfP von zentraler Bedeutung?
  6. RfP bedeutet „Request for ….“
  7. Wie heisst der neue Chat Bot von Securities Services?
  8. Das Gebäude, in dem wir uns befinden heisst … Park.
  9. Welche Abteilung definiert den Präfix der BP ID eines Teilnehmers?

18 Clues: RfP bedeutet „Request for ….“ • Wie heisst der grössere Bruder von SWS • Wer hilft bei Problemen mit SECOM oder SWS? • Was bedeutet SECOM ausgeschrieben Securities … • Was ist bei einem RfP von zentraler Bedeutung? • Das Gebäude, in dem wir uns befinden heisst … Park. • Wie heisst der neue Chat Bot von Securities Services? • ...

Service Desk Training 2022-11-10

Service Desk Training crossword puzzle
Across
  1. Application used to verify user's employment
  2. Application used to install drivers for office printers
  3. The ticket system used by Service Desk
  4. Ticket category used for someone requesting access to an application
  5. Ticket category used for unplanned interruptions of a service
  6. Tier 3 team that supports Carli, Quintiq and Coupa among others
  7. Disposition used when doing a remote session with user
  8. Applicaiton used to remote into a user's Windows or Mac computer
  9. Application used primarily by Carvana's Vehicle Transporters
  10. Escalate to this pod if you are unable to resolve an incident with an Ipad or Iphone
Down
  1. Application used to look up information about Mobile devices (i.e. installed apps, etc)
  2. Service Desk's knowledge base
  3. Remote Desktop user by Verifications team
  4. First name of Carvana's VP of Tech Services
  5. Do this with a ticket when all troubleshooting steps have been taken and the issue is still unresolved
  6. Escalate to this pod for help recovering terminated user's documents
  7. Escalate to this pod if user is having issues with their Windows computer that is unresolved
  8. Application used to find shared passwords for some admin accounts

18 Clues: Service Desk's knowledge base • The ticket system used by Service Desk • Remote Desktop user by Verifications team • First name of Carvana's VP of Tech Services • Application used to verify user's employment • Disposition used when doing a remote session with user • Application used to install drivers for office printers • ...

The More You Know-BSA 2019-09-24

The More You Know-BSA crossword puzzle
Across
  1. An _________ Activity Report is completed if you believe your customer is conducting suspicious activity
  2. The Customer Information Program (CIP) has _______ basic rules
  3. Money Orders, Official Checks, and Travelers Checks (2 words)
  4. A common tactic used to launder money, specifically to place funds into the financial system
  5. An individual conducting a cash transaction
Down
  1. When illegal money is brought into mainstream circulation (2 words)
  2. This Act was designed to deter money laundering
  3. A Currency Transaction Report is used for reporting amounts of $10,000.01 of _________
  4. Customer Information Program (CIP) requires the bank to maintain customer records for __________ after the account is closed (two words)
  5. Isabella Bank's BSA Officer (2 words)
  6. United and Strengthening America by Providing Appropriate Tools Require to Intercept and Obstruct Terrorism Act
  7. A _________ address is required to open an account.
  8. An individual, business, or entity that will benefit from a cash transaction

13 Clues: Isabella Bank's BSA Officer (2 words) • An individual conducting a cash transaction • This Act was designed to deter money laundering • A _________ address is required to open an account. • Money Orders, Official Checks, and Travelers Checks (2 words) • The Customer Information Program (CIP) has _______ basic rules • ...

Eye Safety: Eye Washes 2013-10-14

Eye Safety: Eye Washes crossword puzzle
Across
  1. Number of bottles 2629 box will hold
  2. Who's your daddy?
  3. Pure Flow 1000 service part#
  4. Free standing
  5. Can you charge to service a new eyewash install?
  6. Drench _______
  7. Can you install self-contained units in sunlight?
  8. Service part#
  9. Sterile one time use
  10. Range of water temperature in degrees F
  11. Seconds to eyewash
  12. Part# of bottles in 0023
  13. Eye cup part#
Down
  1. If they won't buy Refresh
  2. Zee's flagship eyewash part#
  3. Dollars for service only 0643
  4. Big and green
  5. Terminology for 15 minute eyewash
  6. Connected to water
  7. Acids/bases
  8. Number of bottles in #2629
  9. Install part#
  10. Eye & ____Buffered Flushing Solution
  11. Eyewash preservative part#
  12. Maximum number of days for service(preservative)

25 Clues: Acids/bases • Big and green • Free standing • Install part# • Service part# • Eye cup part# • Drench _______ • Who's your daddy? • Connected to water • Seconds to eyewash • Sterile one time use • Part# of bottles in 0023 • If they won't buy Refresh • Number of bottles in #2629 • Eyewash preservative part# • Zee's flagship eyewash part# • Pure Flow 1000 service part# • Dollars for service only 0643 • ...

retail banking strategies and customer experience 2023-09-18

retail banking strategies and customer experience crossword puzzle
Across
  1. - The location where customers make financial transactions.
  2. - Tools and systems used to improve banking processes and customer interactions.
  3. - The ability to accomplish tasks with minimal wasted time or effort.
  4. Satisfaction - The level of contentment and happiness customers feel with the bank's services.
  5. Media - Online platforms used for marketing and customer engagement.
  6. - Offering additional products or services to existing customers.
  7. Promotions - Marketing campaigns aimed at increasing awareness and sales of specific banking products.
  8. Analysis - The process of examining data to gain insights and make informed decisions.
  9. Experience - The overall impression and satisfaction a customer has when interacting with the bank.
  10. Banker - A bank employee trained to handle a wide range of tasks and customer needs.
Down
  1. - Implementing consistent processes and procedures across all branches.
  2. - Measurable data used to evaluate the bank's performance.
  3. Delivery - The methods and channels used to provide banking services to the general public.
  4. - Recommendations made by bank employees to direct customers to relevant services.
  5. Service - Assistance and support provided to customers during their interactions with the bank.

15 Clues: - Measurable data used to evaluate the bank's performance. • - The location where customers make financial transactions. • - Offering additional products or services to existing customers. • Media - Online platforms used for marketing and customer engagement. • - The ability to accomplish tasks with minimal wasted time or effort. • ...

Hands Off 2025-04-04

Hands Off crossword puzzle
Across
  1. Food and Drug Administration
  2. Social Security Administration
  3. Forest Service
  4. National Oceanic and Atmospheric Administration
  5. Medical care for retired people and survivors
  6. Internal Revenue Service
  7. Department of Defense
  8. Centers for Disease Control and Prevention
  9. Environmental Protection Agency
  10. Central Intelligence Agency
Down
  1. United States Postal Service
  2. USDT
  3. Federal Aviation Administration
  4. Veterans Administration
  5. United States Agency for International Development
  6. Department of Education
  7. Small Business Administration
  8. National Park Service
  9. National Institutes of Health
  10. Medical care for poor
  11. Federal Emergency Management Agency
  12. Consumer Financial Protection Bureau

22 Clues: USDT • Forest Service • National Park Service • Medical care for poor • Department of Defense • Veterans Administration • Department of Education • Internal Revenue Service • Central Intelligence Agency • United States Postal Service • Food and Drug Administration • Small Business Administration • National Institutes of Health • Social Security Administration • ...

Service Excellence Crossword 2019-03-04

Service Excellence Crossword crossword puzzle
Across
  1. (two words) This award is used to recognize any OHI employee who demonstrates a high level of service to our staff, providers, patients, and community.
  2. "Hello, my name is Jane and I am with OHI. How can I be of assistance to you today? This is an example of a ______________ greeting.
  3. The use of AIDET is a way to use core components of?
  4. Patients are able to complete a patient ________ about their care received during their visit. These answers are used to identify gaps to help develop strategies to use Ardent Service Excellence tactics to address any issues.
  5. Our __________ is to enhance patients' and caregivers' experiences by developing consistent tools and processes that will create a "WOW" experience; thus improving patient engagement and building loyalty of both staff and patients.
  6. This is an acronym that represents the way we communicate with our patients, their families, our staff, and colleagues.
  7. Giving your name, role or position, and skill set is an example of what AIDET component?
  8. Making sure the patient is informed. This is an example of?
Down
  1. (two words) Having satisfied patients and families, engaged employees, and improved clinical service are all outcomes of what program?
  2. (two words) Showing appreciation to the patient is what component of AIDET?
  3. Being attentive and greeting the customer in a positive manner is an example of what AIDET component?
  4. Giving a reasonable time expectation is an example of what AIDET component?

12 Clues: The use of AIDET is a way to use core components of? • Making sure the patient is informed. This is an example of? • (two words) Showing appreciation to the patient is what component of AIDET? • Giving a reasonable time expectation is an example of what AIDET component? • Giving your name, role or position, and skill set is an example of what AIDET component? • ...

Unit 1 English 2018-08-31

Unit 1 English crossword puzzle
Across
  1. Displays users who have been inactive and active in the course.
  2. this is the means by which to deliver the final works.
  3. contains the description of the activity to be developed
Down
  1. you can share job advances.
  2. info this medium gives us information about activities, news and how to navigate in the classroom.
  3. is the first thing that develops to have knowledge about the course.
  4. management is the environment where we observe news, laboratories, customer service system.

7 Clues: you can share job advances. • this is the means by which to deliver the final works. • contains the description of the activity to be developed • Displays users who have been inactive and active in the course. • is the first thing that develops to have knowledge about the course. • ...

FAST UNDERCAR, Powered by Parts Authority 2023-11-11

FAST UNDERCAR, Powered by Parts Authority crossword puzzle
Across
  1. a sporty variety of the Mustang. (Hint:in the movie BULLITT, Steve McQueen)
  2. best sporty car (hint: Kelleys Blue Book. MX-5
  3. at this repair shop,hazards for delivery drivers, 2 dangerous dogs. (one word, possessive)
  4. United ____ Service. (UPS)
Down
  1. Henry Ford said "any color the customer wants, as long as it's black"like, just so it is ____
  2. _____ Car Care Center, on Thompson in Ventura, an international auto repair chain
  3. a repair shop in ventura,3949 main street

7 Clues: United ____ Service. (UPS) • a repair shop in ventura,3949 main street • best sporty car (hint: Kelleys Blue Book. MX-5 • a sporty variety of the Mustang. (Hint:in the movie BULLITT, Steve McQueen) • _____ Car Care Center, on Thompson in Ventura, an international auto repair chain • ...

ICE BREAKER 2022-11-15

ICE BREAKER crossword puzzle
Across
  1. methodology defines the steps with requirements necessary to assure that a product satisfies the customer
  2. Project management term that's traditionally used to describe the quantifiable goods or services that must be provided upon the completion of a project
Down
  1. is a specific point within a project's life cycle used to measure the progress toward the ultimate goa
  2. the standard which an object or entity (e.g., process, product, or service) satisfies a specified set of attributes or requirements.
  3. A tool used to assess the reliability of systems and identify potential failures in projects, processes, products or services
  4. to determine if all customer engineering design record & spec requirements are properly

6 Clues: to determine if all customer engineering design record & spec requirements are properly • is a specific point within a project's life cycle used to measure the progress toward the ultimate goa • methodology defines the steps with requirements necessary to assure that a product satisfies the customer • ...

SYA Trades Crossword 2022-03-09

SYA Trades Crossword crossword puzzle
Across
  1. Constructs, renovates and repairs buildings and structures made of wood and other materials
  2. Works with tile, granite, slate, marble, terrazzo and similar materials
  3. Designs hair by shampooing, cutting, styling and chemical alteration; performs related skills in retail and customer service
  4. Maintains and applies thermal insulation to commercial and industrial structures and equipment
  5. Makes and assembles dust, gas, steam, oil, water or other liquid-tight containers, structures, and equipment
  6. Installs, replaces and maintains water and sewage systems in residential, commercial and industrial buildings; may be licensed as gasfitters
  7. Works with metal; operates metal-cutting and shaping machinery
  8. orders, stocks and disperses parts and assemblies for the automotive, mechanical, service and agricultural industries
  9. Lays concrete block, brick, pre-cut stone to construct or repair structures
Down
  1. Assembles, repairs and tests circuit boards and other electronic components
  2. Prepares food and meals; performs meat cutting; learns basic baking and pastry cooking
  3. Construct, repair, finish and install cabinets, furniture, bedroom suites and architectural millwork, such as custom shelving components, paneling and interior trims
  4. Evaluates and advises customers of security and access needs; installs, services and modifies locks, safes and alarm systems
  5. Cuts, prepares, fabricates and installs glass in residential, commercial and industrial buildings, furniture and vehicles
  6. Installs and maintains built-up roofs, flat deck roofs, steep roofs and other roofs with a variety of covering materials

15 Clues: Works with metal; operates metal-cutting and shaping machinery • Works with tile, granite, slate, marble, terrazzo and similar materials • Assembles, repairs and tests circuit boards and other electronic components • Lays concrete block, brick, pre-cut stone to construct or repair structures • ...

Chapter 13.1 2019-01-08

Chapter 13.1 crossword puzzle
Across
  1. to build and maintain relationships with their customers
  2. a group of customers who share common wants and needs
  3. when goods and services are sold from the producer directly to the customer
Down
  1. a pathway to direct products to consumers
  2. involves one or more intermediaries
  3. consists of four basic marketing strategies: product, place, price, and promotion
  4. the process of creating, promoting, and presenting a product or service to meet the wants and needs of customers

7 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • when goods and services are sold from the producer directly to the customer • consists of four basic marketing strategies: product, place, price, and promotion • ...

Glossary Practice 2025-03-31

Glossary Practice crossword puzzle
Across
  1. Removing the customer's goods from containers and placing them on a flat surface, as well as the disposal of such containers and packing materials.
  2. Subsidiary of Unigroup that provides transportation of goods and other services for people who are moving. Unigroup bought the company in 1995. Sister company of United and active competitor.
  3. Hourly labor charge for performing requested services for services without published rates.
  4. Estimating less weight than is actually to be moved.
  5. Cartons/totes packed by the customer for moving.
  6. Company responsible for freight charges for the relocation of employees or its own goods. Most have a contract in place, with set rates and discounts for transportation and services.
  7. Protecting individual items either by placing them in cardboard boxes or by securing them in bundles or packages with wrapping material.
  8. Abbreviation for Household Goods - Personal goods or property used in a home.
  9. Move having its points of origin and destination within the boundaries of one state (generally OVER 50 miles).
  10. Independent contractor who meets legal requirements as owner of a tractor and operationally leases his equipment and services to the Vanline or an agent in accordance with DOT regulations.
  11. Part of the estimate listing items to be shipped and their respective volumes. Same as "Table of measurements".
  12. This is the small moves program. A small move is often compared to moves that are the size of a 1 to 2 room apartment.
  13. Estimating more weight than there actually is to be moved.
  14. Approximation of moving costs determined by an agent's survey of a shipment, listing the cubic volume of each item multiplied by cube weight, combined with the distance traveled and any requested or required services.
  15. Specialized trailer constructed to haul household goods and other cargo.
  16. The agent that accepts the order for the customer's move and registers it with the van line. Also known as "booker".
Down
  1. A customer paying for their own move. Also known as COD.
  2. Person who communicates assignments to van operators.
  3. A detailed descriptive list of the items in the shipment and their condition before the van is loaded.
  4. Hundredweight rates that apply based on the weight of the shipment when the carrier is requested by the customer to pack the complete shipment. These rates include cartons and packing labor.
  5. Used on inventory to identify cartons that have been supplied and packed by a United or Mayflower van operator or agent.
  6. Move between a point in one state and a point in another state. Crossing state lines.
  7. Cubic content (volume) of cartons, other containers, or items.
  8. Parent company of United Van Lines, Mayflower Transit.
  9. Works for the booking agent and serves as the customer's single point of contact, coordinating the details of the move from beginning to end and keeping the customer informed of the status of the move.
  10. Move Move within a geographical area, like a town or district (generally LESS than 50 miles).
  11. Abbreviation for "per 100 pounds of specified weight". Per hundred weight.
  12. Large container or carton used primarily to contain, protect and ship dishes and/or other fragile items.
  13. Type of survey taken- with the customer walking through their home and showing rooms and items on their phone/mobile device.
  14. Used if the assigned over the road van is unable to make a normal pickup or delivery because of physical constraints (extremely narrow road, inadequate parking area for the truck, weak bridge, etc.) This term, is the use of a secondary, smaller vehicle to complete the pickup or delivery.
  15. Summer busy season for movers (usually May 15 through September 1)
  16. The agent designated in the origin area to be available for preliminary readying of the shipment and or to provide information regarding the customer's move.
  17. The agent designated in the destination area to be available to assist or provide info regarding the shipment to the customer or van operator.
  18. Collective term for a group of items to be transported.
  19. Heavy, quilted protective covering for furniture.
  20. Longest operating subsidiary of Unigroup, Inc. that provides transportation of goods and services for people who are moving. All participating agencies are independently owned businesses that affiliate with --- for centralized service.

36 Clues: Cartons/totes packed by the customer for moving. • Heavy, quilted protective covering for furniture. • Estimating less weight than is actually to be moved. • Person who communicates assignments to van operators. • Parent company of United Van Lines, Mayflower Transit. • Collective term for a group of items to be transported. • ...

CM review 2016-12-23

CM review crossword puzzle
Across
  1. A message syncronize DCS info. to customer PNR
  2. This app. allow you to receive and process information within CM. There are four priorities.
  3. It displays flight-related activities that are planned to run at a predetermined time
  4. this app. display a list of flights that have a boarding status of OPEN
  5. ou can allow some waitlist and standby customers to be onloaded before flight closure from this function
  6. There are three levels - Top level, Sub-linking and Adjacency
  7. They can be changed, or shuffled, by Seat Server based on the customers' value.
  8. Press this button to activate process the onload recommendations
Down
  1. There are two types - Predefined and freetext
  2. By default, only the five most recent transactions are displayed in this screen, in reverse chronological order
  3. It shows customer and product details
  4. It display customer with an unpaid excess baggage charge to be collected
  5. A.K.A Customer Product Record
  6. A pink star icon displayed in cabin column when this option is selected
  7. It allow you to see the general layout for all cabins and are not tailored for particular customers

15 Clues: A.K.A Customer Product Record • It shows customer and product details • There are two types - Predefined and freetext • A message syncronize DCS info. to customer PNR • There are three levels - Top level, Sub-linking and Adjacency • Press this button to activate process the onload recommendations • ...

COLLECTIONS 2019-10-10

COLLECTIONS crossword puzzle
Across
  1. Which CAV will you receive for not correctly verify a customer on an outbound call?
  2. Where can you review your audited calls?
  3. We cannot process payments using a _____ card.
  4. How many CAVs will disqualify you from receiving a bonus?
  5. Which state prohibits post dated/recurring payments?
  6. What type of interest may be added to an account after the balance has been paid in full?
  7. Which type of payment arrangement can help prevent customers from going past due?
  8. What state is our South center located in?
Down
  1. For every 100 call you should submit at least 2 _____.
  2. Where can you find the latest FEMA affected zip codes?
  3. When a customer states to "stop calling", what do we notate this as?
  4. In UAD, what status do you put yourself in when you're away from your desk?
  5. What state is our West center located in?
  6. Where can you find your timecard in MyInsite?
  7. If a customer is going through financial hardship and the account is eligible, which department may you transfer the customer to?

15 Clues: Where can you review your audited calls? • What state is our West center located in? • What state is our South center located in? • Where can you find your timecard in MyInsite? • We cannot process payments using a _____ card. • Which state prohibits post dated/recurring payments? • For every 100 call you should submit at least 2 _____. • ...

3.1. & 3.2. Finance and Accounts 2023-09-27

3.1. & 3.2. Finance and Accounts crossword puzzle
Across
  1. Wealthy and successful private individuals who risk their own money in a business venture with high growth potential.
  2. Financial service that enables a business customer to purchase and obtain goods and services but to pay for these at a later date.
  3. Also known as equity capital, this is finance raised through the issuing of shares via a stock exchange (or stock market).
  4. Internal source of finance, with entrepreneurs using their own savings, usually to finance their start-up business.
  5. raises finance for a business venture or project by getting small amounts of money from a large number of people, usually through online platforms.
  6. This financial service enables businesses to have access to fixed assets, by hiring these assets, but without the high costs of capital expenditure.
  7. Refers to business spending on its everyday and regular operations, e.g. spending on wages, raw materials and bills.
Down
  1. A highly regulated marketplace where individuals and businesses can buy and sell shares in public limited companies.
  2. This is the surplus funds that are reinvested back in the business, rather than being distributed to the owners.
  3. A banking service that enables customers (personal and business customers) to withdraw more money from their account than exists in the account.
  4. Finance raised by a public limited company when it issues (sells) shares for the very first time on a stock exchange.
  5. provided by financier who support entrepreneurs of small businesses, especially females and those on low incomes who are ordinarily unable to secure loans from commercial banks.
  6. Also known as debt capital, this refers to borrowed funds from financial lenders, such as commercial banks.

13 Clues: Also known as debt capital, this refers to borrowed funds from financial lenders, such as commercial banks. • This is the surplus funds that are reinvested back in the business, rather than being distributed to the owners. • Internal source of finance, with entrepreneurs using their own savings, usually to finance their start-up business. • ...

CSOKI Crossword 2017-07-11

CSOKI Crossword crossword puzzle
Across
  1. Refers to an internal system used to create a BOS or RBOS. It also contains a purchase history for Cellular Sales customers, company roster and available inventory
  2. dropdown menu where you would locate other important references, such as Customer Service Inquiry Ticket, Pay My Bill, Chargeback Submission Form, and Rebate Center
  3. A return receipt for any device and/or accessory originally purchased in a Cellular Sales store
  4. Form used by representatives for any commissions discrepancies
  5. The dropdown box is interchangeable and allows you to select different search options
  6. Is the only way, within CSOKI, to locate a customer using their first and last name
  7. A receipt of any device and/or accessory purchased in a Cellular Sales store
Down
  1. Store location front facing sales individual who submits tickets and is to be contacted regarding customers they worked with
  2. CSOKI employees this to order accessories that are not available in-store or are out-of-stock. In addition, we can locate accessories and the process on how to return accessories
  3. Refers to a markets back office that looks over inventory, POS docs/paperwork and refunds for in-store purchases
  4. Used to locate store numbers, store abbreviations, outlet ID’s and store addresses
  5. Refers to the time of which a sale occurred
  6. Allows you to look up individual representative schedules or store staffing

13 Clues: Refers to the time of which a sale occurred • Form used by representatives for any commissions discrepancies • Allows you to look up individual representative schedules or store staffing • A receipt of any device and/or accessory purchased in a Cellular Sales store • Used to locate store numbers, store abbreviations, outlet ID’s and store addresses • ...

CSOKI Crossword 2017-07-11

CSOKI Crossword crossword puzzle
Across
  1. Refers to an internal system used to create a BOS or RBOS. It also contains a purchase history for Cellular Sales customers, company roster and available inventory
  2. Is the only way, within CSOKI, to locate a customer using their first and last name
  3. A return receipt for any device and/or accessory originally purchased in a Cellular Sales store
  4. Form used by representatives for any commissions discrepancies
  5. Store location front facing sales individual who submits tickets and is to be contacted regarding customers they worked with
  6. dropdown menu where you would locate other important references, such as Customer Service Inquiry Ticket, Pay My Bill, Chargeback Submission Form, and Rebate Center
  7. Refers to a markets back office that looks over inventory, POS docs/paperwork and refunds for in-store purchases
  8. A receipt of any device and/or accessory purchased in a Cellular Sales store
Down
  1. Allows you to look up individual representative schedules or store staffing
  2. Refers to the time of which a sale occurred
  3. The dropdown box is interchangeable and allows you to select different search options
  4. CSOKI employees use this to order accessories that are not available in-store or are out-of-stock. In addition, we can locate accessories and the process on how to return accessories
  5. Used to locate store numbers, store abbreviations, outlet ID’s and store addresses

13 Clues: Refers to the time of which a sale occurred • Form used by representatives for any commissions discrepancies • Allows you to look up individual representative schedules or store staffing • A receipt of any device and/or accessory purchased in a Cellular Sales store • Used to locate store numbers, store abbreviations, outlet ID’s and store addresses • ...

Business Vocab 2013-07-10

Business Vocab crossword puzzle
Across
  1. a fixed, regular payment, usually monthly, made by employer to employee
  2. the difference between credits and debits in an account
  3. a person who buys goods or services from a shop or business
  4. item of publicity for a product or service, in magazine, on TV etc
  5. the highest executive officer of a company; head of a company
  6. person dealing with cash transactions in a bank, store etc
  7. to dismiss
Down
  1. person to whom money is paid
  2. 1. the state of being liable 2. anything for which a person is liable
  3. person responsible for day-to-day running of a dept.
  4. a person who buys services from a lawyer, architect or other professional
  5. paid advertisement on radio or TV
  6. a record of transactions in a bank account
  7. a sum deducted from a bank account, as for a cheque
  8. money lent by a bank
  9. something additional to regular salary
  10. to remove or discharge from employment; to sack
  11. the people who work for a firm or a particular department; employees
  12. money etc owed by one person to another

19 Clues: to dismiss • money lent by a bank • person to whom money is paid • paid advertisement on radio or TV • something additional to regular salary • money etc owed by one person to another • a record of transactions in a bank account • to remove or discharge from employment; to sack • a sum deducted from a bank account, as for a cheque • ...

S1 Unit 1 Personality 2023-11-06

S1 Unit 1 Personality crossword puzzle
Across
  1. The doctor was __________ with his patients, taking the time to listen to their worries.
  2. The explorer embarked on an journey to discover new lands. He is _____________.
  3. The angry customer was __________ with the poor service.
  4. Sarah felt __________ before her big test.
  5. The children played in the park and were __________.
  6. With all the challenges, she remained __________ to achieve her goal.
  7. Emily is a ___________ girl. She stood on stage and delivered her speech without being nervous.
  8. The delicious meal __________ their hunger.
  9. The detective had a __________ feeling about the mysterious stranger.
  10. When his mistake was pointed out, John face turned red. He is __________.
Down
  1. Tim is __________ and refused to change his mind.
  2. The little girl had an __________ smile on her face.
  3. Sam is __________. He thinks he is the king of the world.
  4. The rabbit approached the unfamiliar object with a __________ attitude.
  5. The lion roared loudly. It is very __________.
  6. Tom always looks back at his mistakes. He is a __________ person.
  7. Jack didn't want to share his toys because he was __________.
  8. After losing her favourite toy, Sarah was __________.
  9. Emma is __________ and always hides behind her mother's legs.

19 Clues: Sarah felt __________ before her big test. • The delicious meal __________ their hunger. • The lion roared loudly. It is very __________. • Tim is __________ and refused to change his mind. • The little girl had an __________ smile on her face. • The children played in the park and were __________. • After losing her favourite toy, Sarah was __________. • ...

S1 Unit 1 Personality 2023-11-06

S1 Unit 1 Personality crossword puzzle
Across
  1. The doctor was __________ with his patients, taking the time to listen to their worries.
  2. The explorer embarked on an journey to discover new lands. He is _____________.
  3. The angry customer was __________ with the poor service.
  4. Sarah felt __________ before her big test.
  5. The children played in the park and were __________.
  6. With all the challenges, she remained __________ to achieve her goal.
  7. Emily is a ___________ girl. She stood on stage and delivered her speech without being nervous.
  8. The delicious meal __________ their hunger.
  9. The detective had a __________ feeling about the mysterious stranger.
  10. When his mistake was pointed out, John face turned red. He is __________.
Down
  1. Tim is __________ and refused to change his mind.
  2. The little girl had an __________ smile on her face.
  3. Sam is __________. He thinks he is the king of the world.
  4. The rabbit approached the unfamiliar object with a __________ attitude.
  5. The lion roared loudly. It is very __________.
  6. Tom always looks back at his mistakes. He is a __________ person.
  7. Jack didn't want to share his toys because he was __________.
  8. After losing her favourite toy, Sarah was __________.
  9. Emma is __________ and always hides behind her mother's legs.

19 Clues: Sarah felt __________ before her big test. • The delicious meal __________ their hunger. • The lion roared loudly. It is very __________. • Tim is __________ and refused to change his mind. • The little girl had an __________ smile on her face. • The children played in the park and were __________. • After losing her favourite toy, Sarah was __________. • ...

ch 17 lesson 1 and 2 vocab 2023-12-06

ch 17 lesson 1 and 2 vocab crossword puzzle
Across
  1. use as a customer
  2. another word for household
  3. amount produced
  4. occurs when people, businesses, regions, or counties concentrate on goods or services that they can produce more efficiently than anyone else
  5. to move ownership of something
  6. either a good or service
  7. categories
  8. the degree to which resources are being used efficiently to produce goods and services
  9. (2 words)the increase in a country's total output of goods and services over time
Down
  1. (2 words)where goods and services are offered for sale
  2. (2 words)the sum of people's knowledge and skills that can be used to create products
  3. risk taking people who start and run a business
  4. gross domestic product
  5. (3 words)the breaking down of a job into separate smaller tasks to be performed individually
  6. (3 words)shows how resources, goods and services, and money flow between businesses and consumers
  7. made up of
  8. (2 words) where factors of production are bought and sold
  9. (3 words)the quality of life of the people living in a country
  10. (2 words)for each person

19 Clues: made up of • categories • amount produced • use as a customer • gross domestic product • either a good or service • (2 words)for each person • another word for household • to move ownership of something • risk taking people who start and run a business • (2 words)where goods and services are offered for sale • (2 words) where factors of production are bought and sold • ...

FSC: CUSTOMER COMPLAINTS 2021-11-16

FSC: CUSTOMER COMPLAINTS crossword puzzle
Across
  1. proper dealing of customer complaints leads to this for the business
  2. person who investigates the returned product
  3. This is needed from the product in order to conduct investigations
  4. major example of a customer complaint
  5. GMP compliance is way to _ _ _ _ _ _ _ customer complaints
Down
  1. When goods are not made up to standard and result in customer complaints
  2. This must be done when receiving a customer complaint
  3. Goods need to meet this in order to satisfy customer needs

8 Clues: major example of a customer complaint • person who investigates the returned product • This must be done when receiving a customer complaint • Goods need to meet this in order to satisfy customer needs • GMP compliance is way to _ _ _ _ _ _ _ customer complaints • This is needed from the product in order to conduct investigations • ...

Sales Process: Handling Objections, Closing the Sale and Suggestion Selling 2024-02-13

Sales Process: Handling Objections, Closing the Sale and Suggestion Selling crossword puzzle
Across
  1. a made up reason to say no about a product
  2. a method for handling objection that replaces the product with another product
  3. small attempts to see if the customer is ready
  4. With your purchase today we offer complimentary set up and installation
  5. Upgrading a product that was already owned or sold
  6. We are offering a 10% discount if your purchase the app today
  7. indications that a customer might be ready to purchase the product
  8. a method for handling objection that would use review and other customer testimonials
Down
  1. a method for handling an objection where you focus on the product features
  2. The fork is just too long is which type of objection
  3. a honest reason a customer is concerned about a product
  4. I see you have picked a color for your paint are you ready to check out is an example of which close
  5. So we have a van and an suv that will meet your needs, Which one are you ready to drive off the lot today
  6. The reviews online say that movie has terrible acting is which type of objection
  7. I have a meeting scheduled at that time is which type of objection
  8. I have knives already is which type of objection
  9. encouraging customers to buy complementary products they might need

17 Clues: a made up reason to say no about a product • small attempts to see if the customer is ready • I have knives already is which type of objection • Upgrading a product that was already owned or sold • The fork is just too long is which type of objection • a honest reason a customer is concerned about a product • ...

Take 10! Neverhomealone 2020-10-05

Take 10! Neverhomealone crossword puzzle
Across
  1. The first word of the fund that allows us to help improve SME banking (10)
  2. You get 16 hours of paid time off to do this each year (9)
  3. Whose voice do you hear when you phone our customer service line? (4,8)
  4. The train station as seen from the Cardiff office (5,5)
  5. Our new partner for our external referral scheme (8,5)
Down
  1. The slogan on the wall in the Southampton office (2,3,2,2,2)
  2. ample racket. Anagram (11)
  3. Best British Bank three years running? (8)
  4. The second word of the fund that allows us to help improve SME banking (10)
  5. The month that Starling launched in App stores in 2017 (3)
  6. The star of our TV campaign (1,4)
  7. Finish this campaign 'make money (5)'
  8. Acronym for moving all your bank accounts from one place to another with ease (4)

13 Clues: ample racket. Anagram (11) • The star of our TV campaign (1,4) • Finish this campaign 'make money (5)' • Best British Bank three years running? (8) • Our new partner for our external referral scheme (8,5) • The train station as seen from the Cardiff office (5,5) • You get 16 hours of paid time off to do this each year (9) • ...

Mrs Schmidt's Job Vocabulary 2025-02-13

Mrs Schmidt's Job Vocabulary crossword puzzle
Across
  1. Being on time for work
  2. Ethic The attitude and effort you put into doing your job well
  3. A job that usually has 38–40 hours per week.
  4. A form you fill out to apply for a job
  5. Extra perks like health insurance or paid time off
  6. A person who works for a company or business.
  7. Service Helping customers by answering questions and solving problems.
  8. Letting your employer know in advance that you are quitting.
  9. A person who can speak about your work skills and experience
  10. A job with fewer hours than a full-time job, usually under 35 hours of work.
Down
  1. Moving to a higher position with more responsibility
  2. Something you are expected to do at work
  3. A person who can speak about your work skills and experience
  4. A meeting where an employer asks questions to see if you’re right for the job

14 Clues: Being on time for work • A form you fill out to apply for a job • Something you are expected to do at work • A job that usually has 38–40 hours per week. • A person who works for a company or business. • Extra perks like health insurance or paid time off • Moving to a higher position with more responsibility • ...

chapter 11 vocab 2022-04-19

chapter 11 vocab crossword puzzle
Across
  1. A set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage
  2. The actions people take in buying and using goods and services
  3. The process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.
  4. The traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
  5. Items that are bought after considerable planning, including brand-to-brand and store-to-store comparisons of price, suitability, and style.
  6. The differentiation of markets through the use of categories such as age, education, gender, income, and household size
  7. A new flavor, size, or model using an existing brand name in an existing category.
  8. A marketing research method in which the investigator monitors respondents’ actions without interacting directly with the respondents; for example, by using cash registers with scanners.
  9. The blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
  10. manager The person who develops and implements a complete strategy and marketing program for a specific product or brand.
  11. Computerized file of customers’ and potential customers’ profiles and purchase patterns.
  12. The specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
  13. The process of separating, identifying, and evaluating the layers of a market in order to identify a target market.
  14. Formal and informal groups that influence buyer behavior.
  15. The set of values, ideas, attitudes, and other symbols created to shape human behavior
  16. The ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product
  17. The process in which two parties give something of value to each other to satisfy their respective needs.
  18. A marketing research method in which the investigator changes one or more variables—price, packaging, design, shelf space, advertising theme, or advertising expenditures—while observing the effects of these changes on another variable (usually sales).
  19. A firm’s ability to produce a product or service at a lower cost than all other competitors in an industry while maintaining satisfactory profit margins
  20. group A group of eight to 12 participants led by a moderator in an in-depth discussion on one particular topic or concept.
  21. A marketing research method in which data is gathered from respondents, either in person, by telephone, by mail, at a mall, or through the internet to obtain facts, opinions, and attitudes.
  22. Large data sets and systems and solutions developed to manage large accumulations of data
  23. A way of organizing and grouping how an individual reacts to situations.
  24. The pattern of sales and profits over time for a product or product category; consists of an introductory stage, growth stage, maturity, and decline (and death).
  25. The strategy of introducing a product with a high initial price and lowering the price over time as the product moves through its life cycle.
  26. The strategy of setting a price at an odd number to connote a bargain and at an even number to suggest quality.
  27. The strategy of grouping two or more related products together and pricing them as a single product
  28. The unique combination of personal selling, traditional advertising, publicity, sales promotion, social media, and e-commerce to stimulate the target market to buy a product. Sometimes referred to as the promotion mix.
Down
  1. Setting a price based upon the demand for and cost of a good or service.
  2. A firm’s ability to provide a unique product or service with a set of features that the target market perceives as important and better than the competitor’s
  3. Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
  4. The process of planning, collecting, and analyzing data relevant to a marketing decision.
  5. Items for which consumers search long and hard and for which they refuse to accept substitutes.
  6. The process of testing a new product among potential users.
  7. Creating the means by which products flow from the producer to the consumer
  8. A product priced below cost as part of a leader-pricing strategy.
  9. The differentiation of markets based on what a product will do rather than on customer characteristics
  10. A strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
  11. Creating a unique marketing mix for every customer.
  12. Computer algorithms that allow for prices to change based on demand.
  13. Products that either are not planned as a purchase by a potential buyer or are known but the buyer does not actively seek them, such as funeral services.
  14. Large, expensive items with a long life span that are purchased by businesses for use in making other products or providing a service
  15. The differentiation of markets by personality or lifestyle.
  16. The customer’s feeling that a product has met or exceeded expectations
  17. Relatively inexpensive items that require little shopping effort and are purchased routinely without planning
  18. A firm’s ability to target and effectively serve a single segment of the market, often within a limited geographic area.
  19. The differentiation of markets by region of the country, city or county size, market density, or climate.
  20. The differentiation of markets based on the amount of the product purchased.
  21. Taking the good or service and selecting a brand name, packaging, colors, a warranty, accessories, and a service program.
  22. The process in which a firm continually collects and evaluates information about its external environment.
  23. The strategy of increasing the price of a product so that consumers will perceive it as being of higher quality, status, or value.
  24. The strategy of pricing products below the normal markup or even below cost to attract customers to a store where they would not otherwise shop.
  25. The strategy of selling new products at low prices in the hope of achieving a large sales volume.
  26. In marketing, a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
  27. A method of generating ideas in which group members suggest as many possibilities as they can without criticizing or evaluating any of the suggestions.
  28. Items (purchased by businesses) that are smaller and less expensive than capital products and usually have a life span of less than one year.

56 Clues: Creating a unique marketing mix for every customer. • Formal and informal groups that influence buyer behavior. • The process of testing a new product among potential users. • The differentiation of markets by personality or lifestyle. • The actions people take in buying and using goods and services • ...

Service Excellence 2012-08-21

Service Excellence crossword puzzle
Across
  1. Synonym of Correct
  2. _____________ is Power
  3. Take ___________ of the work that you do
  4. Stepping into someone else's shoes
  5. Opposite of Rude
Down
  1. Give a Correct ___________ to the customer
  2. Have a __________ Oriented Approach
  3. ____________ intently to what the customer has to say
  4. A __________ in need is a _________ indeed
  5. Offer options and ______________ to the customer

10 Clues: Opposite of Rude • Synonym of Correct • _____________ is Power • Stepping into someone else's shoes • Have a __________ Oriented Approach • Take ___________ of the work that you do • Give a Correct ___________ to the customer • A __________ in need is a _________ indeed • Offer options and ______________ to the customer • ____________ intently to what the customer has to say

Ultimate Choice Plans! 2022-07-26

Ultimate Choice Plans! crossword puzzle
Across
  1. our version of netflix
  2. $5.99 add on streaming service
  3. $14.99 add on streaming service
  4. 900 mbps
  5. $12 channel add on
  6. 185+ channel package
  7. 75 mbps
  8. $12 add on streaming service
  9. 10+ channel package
  10. 125+ channel package
  11. $8.99 streaming add on
  12. $9.99 add on
Down
  1. $12 add on
  2. 1200 mbps
  3. the new add service add on are called
  4. $12 add on streaming service
  5. 4k streaming box
  6. 200 mbps
  7. $10 channel list add on (was once included as a package)
  8. 300 mbps
  9. 600 mbps

21 Clues: 75 mbps • 900 mbps • 200 mbps • 300 mbps • 600 mbps • 1200 mbps • $12 add on • $9.99 add on • 4k streaming box • $12 channel add on • 10+ channel package • 185+ channel package • 125+ channel package • our version of netflix • $8.99 streaming add on • $12 add on streaming service • $12 add on streaming service • $5.99 add on streaming service • $14.99 add on streaming service • ...

33 2024-07-07

33 crossword puzzle
Across
  1. Image editing software.
  2. Popular FPS game.
  3. Web hosting service.
  4. Data storage company.
  5. Early web hosting service.
  6. Early blogging platform.
  7. Popular audio card.
  8. Early web browser.
  9. Email client software.
  10. Search engine giant.
  11. Early digital book format.
Down
  1. Early Apple computer.
  2. Early web-based email.
  3. Early search engine.
  4. Pioneering first-person shooter.
  5. Pokémon mascot.
  6. Audio editing software.
  7. Wireless internet protocol.
  8. Keyboard layout.
  9. Antivirus software.
  10. Early web portal.
  11. Free internet service.
  12. Early DVR system.
  13. Early email service.
  14. Opensource operating system.

25 Clues: Pokémon mascot. • Keyboard layout. • Popular FPS game. • Early web portal. • Early DVR system. • Early web browser. • Antivirus software. • Popular audio card. • Early search engine. • Web hosting service. • Early email service. • Search engine giant. • Early Apple computer. • Data storage company. • Early web-based email. • Free internet service. • Email client software. • Image editing software. • ...

AWS Services and Terms 2025-06-16

AWS Services and Terms crossword puzzle
Across
  1. Large marsupial
  2. name aws service
  3. Zones
  4. Has a trunk
  5. Virtual machine
  6. instance instance type
  7. automation tool
  8. automation tool
  9. Database
  10. aws platform
Down
  1. Center data storage
  2. AWS Service
  3. aws term
  4. 53 aws services
  5. Flying mammal
  6. Likes to chase mice
  7. virtual machine
  8. location Data center
  9. region
  10. Front content delivery
  11. Man's best friend
  12. Database
  13. storage service

23 Clues: Zones • region • aws term • Database • Database • AWS Service • Has a trunk • aws platform • Flying mammal • Large marsupial • virtual machine • Virtual machine • automation tool • automation tool • storage service • Man's best friend • Likes to chase mice • name aws service • 53 aws services • location Data center • Center data storage • instance instance type • Front content delivery

Fleet 2023-07-26

Fleet crossword puzzle
Across
  1. allows you to have AWS Infrastructure delivered/setup on-prem.
  2. Interactive query service to help analyze data present in s3 using standard SQL
  3. Compute Engine for AWS ECS that allows to run containers without having to manage servers or clusters
  4. easiest way to launch and manage virtual private server
  5. fully managed service that enables the developer and data-scientists to quickly and easily build, train, and deploy machine learning models at any scale
  6. service for deploying and scaling web applications
  7. fast, reliable fully-managed graph database service that makes it easy to build and run applications that works with highly connected datasets
  8. help developers debug and analyse distributed applications in production or under development
  9. Fully managed ETL Service
  10. unified user-interface so you can view operational data from multiple AWS services and allows to automate operational tasks across AWS Resources
  11. This deployment is a way to connect infra and applications between cloud resources and existing resources that are not located on cloud
  12. most widely used cloud data warehouse solution.
Down
  1. lets you analyze, understand and manage AWS cost and usage
  2. web-service that makes it easy to deploy, operate and scale in-memory cache on cloud.
  3. highly secure, durable, available fully managed pub/sub messaging services
  4. AWS's DaaS Service
  5. cloud-based IDE
  6. BI service to create and view useful dashboards
  7. service for building conversational interfaces into any applications using voice and chat
  8. makes it easy to collect, process, and analyse real-time, streaming data so you can get timely insights and react quickly to new information

20 Clues: cloud-based IDE • AWS's DaaS Service • Fully managed ETL Service • BI service to create and view useful dashboards • most widely used cloud data warehouse solution. • service for deploying and scaling web applications • easiest way to launch and manage virtual private server • lets you analyze, understand and manage AWS cost and usage • ...

Fleet 2023-07-26

Fleet crossword puzzle
Across
  1. AWS's DaaS Service
  2. lets you analyze, understand and manage AWS cost and usage
  3. BI service to create and view useful dashboards
  4. unified user-interface so you can view operational data from multiple AWS services and allows to automate operational tasks across AWS Resources
  5. service for deploying and scaling web applications
  6. help developers debug and analyse distributed applications in production or under development
Down
  1. web-service that makes it easy to deploy, operate and scale in-memory cache on cloud.
  2. makes it easy to collect, process, and analyse real-time, streaming data so you can get timely insights and react quickly to new information
  3. fast, reliable fully-managed graph database service that makes it easy to build and run applications that works with highly connected datasets
  4. cloud-based IDE
  5. allows you to have AWS Infrastructure delivered/setup on-prem.
  6. easiest way to launch and manage virtual private server
  7. fully managed service that enables the developer and data-scientists to quickly and easily build, train, and deploy machine learning models at any scale
  8. Compute Engine for AWS ECS that allows to run containers without having to manage servers or clusters
  9. highly secure, durable, available fully managed pub/sub messaging services
  10. Fully managed ETL Service
  11. This deployment is a way to connect infra and applications between cloud resources and existing resources that are not located on cloud
  12. most widely used cloud data warehouse solution.
  13. service for building conversational interfaces into any applications using voice and chat
  14. Interactive query service to help analyze data present in s3 using standard SQL

20 Clues: cloud-based IDE • AWS's DaaS Service • Fully managed ETL Service • BI service to create and view useful dashboards • most widely used cloud data warehouse solution. • service for deploying and scaling web applications • easiest way to launch and manage virtual private server • lets you analyze, understand and manage AWS cost and usage • ...

Inside CWC 2014-12-11

Inside CWC crossword puzzle
Across
  1. Customer Loyalty metric
  2. Big red engine
  3. you can depend on
  4. Newly built branch
  5. Fuel
  6. Founder's surname
  7. intranet story
Down
  1. Most important person
  2. begins with me
  3. Not Facebook
  4. CMI Headquarters

11 Clues: Fuel • Not Facebook • begins with me • Big red engine • intranet story • CMI Headquarters • you can depend on • Founder's surname • Newly built branch • Most important person • Customer Loyalty metric

Intro Review 2023-05-04

Intro Review crossword puzzle
Across
  1. for specifics is one of the first steps you should take when a client is dissatisfied with a service
  2. books When making color recommendations to a client, it is important to ensure that you both are speaking the same language. Using ___ is one way to eliminate confusion and eliminate the possibility of a color mistake
  3. differences Your older clients may not like gum chewing, slang, or the use of yeah instead of yes. Awareness of these ____ will help you remain professional with all clientele
Down
  1. record card The ____is the clients permanent progress record of services received and contains the results, formulations, products used during services, as well as any sensitive or allergies
  2. form Every new client should complete a client ___, also called questionnaire, consultation card, or health history form
  3. service In cosmetology, _____ is the cornerstone of success.
  4. less and listen more An Important practical step that promotes effective communication is to

7 Clues: service In cosmetology, _____ is the cornerstone of success. • less and listen more An Important practical step that promotes effective communication is to • for specifics is one of the first steps you should take when a client is dissatisfied with a service • ...

Chapter 32 Review 2013-06-04

Chapter 32 Review crossword puzzle
Across
  1. the seller's promise that the product sold is fit for its intended purposes
  2. the retailer determines the credit limit and payment terms
  3. enables customers to charge purchases during a month and pay its balance in full within 30 days
  4. one that takes effect automatically by law whenever a purchase is made
  5. one that is explicitly stated in writing or verbally to encourage a customer to buy a product
  6. allows for payment over time
  7. a statement that contains expectations to and exclusions from a warranty
  8. enables businesses or individuals to obtain products or money in exchange for a promise to pay later
  9. guarantees that if a product is found to be defective within the warranty period it will be repaired or replaced with no cost to the purchaser
Down
  1. used when the seller advises a customer that a product is suitable for a particular use and the customer acts on this advice
  2. allows for the payment of a purchased item over a certain time period without a finance charge
  3. promise given to a customer that a product will meet certain standards
  4. may exclude certain parts of the product from coverage or require the customer to bear some of the expenses for repairs

13 Clues: allows for payment over time • the retailer determines the credit limit and payment terms • promise given to a customer that a product will meet certain standards • one that takes effect automatically by law whenever a purchase is made • a statement that contains expectations to and exclusions from a warranty • ...

ch. 32 marketing 2023-10-19

ch. 32 marketing crossword puzzle
Across
  1. loaned money
  2. a statement that contains exceptions to and exclusions from a warranty
  3. one that is clearly stated in writing or verbally, to encourage a customer to make a purchase
  4. a promise or guarantee given to a customer that a product will meet certain standards
  5. one that takes effect automatically by state law whenever a purchase is made
Down
  1. used when the seller advises a customer that a product is suitable for a particular use, and the customer acts on that advice
  2. a warranty that covers the repair or replacement of any defect in a product
  3. the seller's promise that the product sold is fit for its intended purpose
  4. a written guarantee that may exclude certain parts of the product from coverage or require the customer to bear some of the expense for repairs resulting from defects
  5. allow account holders to pay for purchases over a specific period of time without incurring a finance charge
  6. charge accounts offered by a retailer that sets the credit limit and payment terms
  7. allow for payment over a period of time
  8. enable customers to charge purchases during a month and pay the balance in full within 30 days after they are billed

13 Clues: loaned money • allow for payment over a period of time • a statement that contains exceptions to and exclusions from a warranty • the seller's promise that the product sold is fit for its intended purpose • a warranty that covers the repair or replacement of any defect in a product • one that takes effect automatically by state law whenever a purchase is made • ...

title 2020-08-16

title crossword puzzle
Across
  1. adj.more of something, in addition to the usual or standard amount or number
  2. v.to produce goods in large numbers, usually in a factory using machines
  3. adj.able to be used or can easily be bought or found
  4. n.a substance that is not a solid or a gas, for example water or milk
  5. v.to come to an end or stop being in use
  6. n.when you get something that is newer or better than the one you had before
  7. n.a person who buys goods or a service
Down
  1. v.to harm or spoil something
  2. n.an official agreement between two or more people
  3. n.a written agreement in which a company selling something promises to repair it if it breaks within a particular period of time
  4. n.an object that provides a supply of electricity for radios, cars, etc.
  5. v.to move from one place to another
  6. v.to tell someone about particular facts
  7. adj.not made properly, or not working properly

14 Clues: v.to harm or spoil something • v.to move from one place to another • n.a person who buys goods or a service • v.to tell someone about particular facts • v.to come to an end or stop being in use • adj.not made properly, or not working properly • n.an official agreement between two or more people • adj.able to be used or can easily be bought or found • ...

How Well Do You Know the Business? 2017-06-20

How Well Do You Know the Business? crossword puzzle
Across
  1. Desire for certain good or service supported by the capacity to purchase it.
  2. The process of shipping or moving an item from point A to point B.
  3. A party that receives or consumes products (goods or services).
  4. A cluster of related abilities, commitments, knowledge, and skills that enable a person (or an organization) to act effectively in a job or situation.
  5. A person who functions as an intermediary between two or more parties in negotiating agreements, bargains, or the like.
Down
  1. A detailed list of goods.
  2. Introduction of new things or methods.
  3. Management of inventory in motion and at rest.
  4. The activity or business of selling products or services.
  5. An appropriate or favorable time or occasion.
  6. A number of persons associated in some joint action.
  7. The quality of averting or not causing injury, danger, or loss.
  8. The persons of any particular group, company, or number.
  9. Reliance on the integrity of a person or thing.

14 Clues: A detailed list of goods. • Introduction of new things or methods. • An appropriate or favorable time or occasion. • Management of inventory in motion and at rest. • Reliance on the integrity of a person or thing. • A number of persons associated in some joint action. • The persons of any particular group, company, or number. • ...

Dubai 2016-11-21

Dubai crossword puzzle
Across
  1. A market in an Arab country
  2. The deposition of rain, snow, formed by condensation of water vapour in the atmosphere on earth`s surface
  3. A place, typically one that has hitherto been uninhabited, where people establish a community.
  4. A person who buys goods or a service
  5. The sport of driving motorboats in racing competition
  6. A hill of sand near a beach or in a desert
  7. The general weather conditions usually found in a particular place
Down
  1. It is a landform along a body of water.
  2. To sit or lie in the sun in order to make your skin darker
  3. It is the daily disappearance of the Sun below the horizon as a result of Earth's rotation
  4. An area, often covered with sand, where there is very little rain
  5. Involving more than one country
  6. To bargain, is over the price of something
  7. The act of travelling from one place to another, especially in a vehicle

14 Clues: A market in an Arab country • Involving more than one country • A person who buys goods or a service • It is a landform along a body of water. • To bargain, is over the price of something • A hill of sand near a beach or in a desert • The sport of driving motorboats in racing competition • To sit or lie in the sun in order to make your skin darker • ...

Dubai 2016-11-21

Dubai crossword puzzle
Across
  1. The act of travelling from one place to another, especially in a vehicle
  2. To bargain, is over the price of something
  3. A market in an Arab country
  4. The deposition of rain, snow, formed by condensation of water vapour in the atmosphere on earth`s surface
  5. A person who buys goods or a service
  6. To sit or lie in the sun in order to make your skin darker
  7. A hill of sand near a beach or in a desert
Down
  1. Involving more than one country
  2. An area, often covered with sand, where there is very little rain
  3. It is a landform along a body of water.
  4. The sport of driving motorboats in racing competition
  5. A place, typically one that has hitherto been uninhabited, where people establish a community.
  6. The general weather conditions usually found in a particular place
  7. It is the daily disappearance of the Sun below the horizon as a result of Earth's rotation

14 Clues: A market in an Arab country • Involving more than one country • A person who buys goods or a service • It is a landform along a body of water. • To bargain, is over the price of something • A hill of sand near a beach or in a desert • The sport of driving motorboats in racing competition • To sit or lie in the sun in order to make your skin darker • ...

FlowerStore.ph 2024-04-25

FlowerStore.ph crossword puzzle
Across
  1. In Vietnam, Mother’s Day is celebrated on the same day as International Women's Day.
  2. Soft pastel shade like white is commonly associated with Mother’s Day, symbolizing?
  3. Third-party courier used for deliveries under Rest of the Philippines.
  4. General term for our affiliated merchants.
  5. Soft pastel shade like pink is commonly associated with Mother’s Day, symbolizing?
  6. In Thailand, Mother’s Day is celebrated coinciding with the birthday of Her Majesty Queen Sirikit.
  7. Soft pastel shade like purple is commonly associated with Mother’s Day, symbolizing?
  8. Local landline number used to call customer service hotline of FlowerStore.ph
Down
  1. One of the best-sellers which consists of 6 red roses.
  2. Annual holiday celebrated on the second Sunday in May.
  3. Term used for angry customers encountered.
  4. One of the best-sellers which consists of 12 red roses.
  5. Voucher used for first-time orders.
  6. Name of our partnered merchant found in Skype.

14 Clues: Voucher used for first-time orders. • Term used for angry customers encountered. • General term for our affiliated merchants. • Name of our partnered merchant found in Skype. • One of the best-sellers which consists of 6 red roses. • Annual holiday celebrated on the second Sunday in May. • One of the best-sellers which consists of 12 red roses. • ...

innovative startups in india 2023-04-09

innovative startups in india crossword puzzle
Across
  1. - A logistics and trucking company that offers real-time tracking and monitoring of shipments.
  2. - An online meat delivery platform.
  3. - An online platform for buying and selling new and used cars.
  4. - A bus transportation startup that offers an app-based service for daily commuters.
  5. - An online platform for buying and selling goods and services.
  6. - A logistics and trucking platform that connects businesses with truck owners and drivers.
  7. - A social commerce platform that allows individuals to start their own online businesses.
  8. - An online beauty and wellness platform.
Down
  1. services to businesses.
  2. - A customer engagement software company that offers a range of solutions.
  3. - A mobile advertising platform that offers solutions for advertisers and publishers.
  4. - A fantasy sports platform that offers online games.
  5. - An edtech startup that offers online classes and coaching for students.
  6. - A robotics and automation company that offers solutions for logistics and supply chain management.

14 Clues: services to businesses. • - An online meat delivery platform. • - An online beauty and wellness platform. • - A fantasy sports platform that offers online games. • - An online platform for buying and selling new and used cars. • - An online platform for buying and selling goods and services. • - An edtech startup that offers online classes and coaching for students. • ...

innovative startups in india 2023-04-09

innovative startups in india crossword puzzle
Across
  1. - A logistics and trucking company that offers real-time tracking and monitoring of shipments.
  2. - An online meat delivery platform.
  3. - An online platform for buying and selling new and used cars.
  4. - A bus transportation startup that offers an app-based service for daily commuters.
  5. - An online platform for buying and selling goods and services.
  6. - A logistics and trucking platform that connects businesses with truck owners and drivers.
  7. - A social commerce platform that allows individuals to start their own online businesses.
  8. - An online beauty and wellness platform.
Down
  1. services to businesses.
  2. - A customer engagement software company that offers a range of solutions.
  3. - A mobile advertising platform that offers solutions for advertisers and publishers.
  4. - A fantasy sports platform that offers online games.
  5. - An edtech startup that offers online classes and coaching for students.
  6. - A robotics and automation company that offers solutions for logistics and supply chain management.

14 Clues: services to businesses. • - An online meat delivery platform. • - An online beauty and wellness platform. • - A fantasy sports platform that offers online games. • - An online platform for buying and selling new and used cars. • - An online platform for buying and selling goods and services. • - An edtech startup that offers online classes and coaching for students. • ...

Day 10 Crossword 2023-06-15

Day 10 Crossword crossword puzzle
Across
  1. Where all incoming connections to Charter connect to
  2. ____ non-pay disconnect happens on Day 50
  3. The ____ balance customers must pay to restore services on Day 50
  4. Level of account security needed to reveal sensitive account info or make changes
  5. Device that looks like a tower and connects via ethernet cable
  6. Level of account security needed to take a payment
Down
  1. Device that looks like a book and connects via coaxial cable
  2. Tool we use for employee information
  3. The _____ app can be used to make payments, review bill, manage equipment, etc.
  4. Term is we use internally to refer to area wide issues with services.
  5. Term we use internally to refer to a repair service appointment.
  6. ____ non-pay disconnect happens on Day 76
  7. Tool we use to locate customer accounts
  8. The ____ balance customers must pay to restore services on Day 76

14 Clues: Tool we use for employee information • Tool we use to locate customer accounts • ____ non-pay disconnect happens on Day 50 • ____ non-pay disconnect happens on Day 76 • Level of account security needed to take a payment • Where all incoming connections to Charter connect to • Device that looks like a book and connects via coaxial cable • ...

SHOPPING AND BUYING 2023-10-24

SHOPPING AND BUYING crossword puzzle
Across
  1. MONEY YOU REQUIRE TO GET BACK AFTER HAVING A PROBLEM WITH A PRODUCT YOU BOUGHT
  2. YOU BUY MEDICINE HERE
  3. AMOUNT OF MONEY YOU HAVE TO PAY FOR A PRODUCT
  4. A PERIOD OF DISCOUNTS
  5. SERVICE YOU PAY FOR TO GET SOMETHING YOU BOUGHT AT YOUR FRONT DOOR WITHOUT MOVING FROM YOUR HOUSE
  6. PEOPLE WHO TRY TO STEAL YOUR PERSONAL DATA FROM ONLINE ACCOUNTS, OR HAVE ACCESS TO YOUR COMPUTER SOFTWARE
  7. A PERSON WHO HELPS BUYERS AT A SHOP
  8. IF A DRESS DOES NOT ...... IT IS NOT THE RIGHT STYLE FOR YOU
Down
  1. IF SOMETHING IS .......... YOU CAN GET IT WITHOUT PAYING
  2. A PLACE WHERE YOU CAN BORROW BOOKS OR HAVE ACCESS TO COMUTERS TO WORK ON
  3. A PERSON BUYING THINGS AT A SHOP
  4. A GIFT
  5. DOCUMENT YOU GET AS PROOF OF WHAT YOU BOUGHT
  6. SOMETHING YOU BUY AT A LOWER PRICE

14 Clues: A GIFT • YOU BUY MEDICINE HERE • A PERIOD OF DISCOUNTS • A PERSON BUYING THINGS AT A SHOP • SOMETHING YOU BUY AT A LOWER PRICE • A PERSON WHO HELPS BUYERS AT A SHOP • DOCUMENT YOU GET AS PROOF OF WHAT YOU BOUGHT • AMOUNT OF MONEY YOU HAVE TO PAY FOR A PRODUCT • IF SOMETHING IS .......... YOU CAN GET IT WITHOUT PAYING • ...

Mini Society vocab 2013-05-09

Mini Society vocab crossword puzzle
Across
  1. refers to the human resources that assume the risk of organizing other resources to produce goods and service.
  2. market exists whenever buyers or sellers exchange goods and service
  3. is the trading of goods and service with people for other goods and service for money.
  4. are objects that can satisfied people’s wants
  5. Resources are goods made by people and used to produce other goods.
  6. is the study of how people use resources to produce and distribute goods and service.
  7. are goods and service bought from sellers in another nation
  8. is the direct trading of goods and service
Down
  1. are goods and service produce in one nation but sold to buyers in another.
  2. is an increase in the average price level of goods band service.
  3. is the schedule of how much consumers are willing and able to buy at all possible prices in a given period of time.
  4. Resources represents the quantity and quality of human efforts directed towards producing goods and service.
  5. Trade is the exchange of goods and service between people and institutional in different nations
  6. Choice occurs whenever someone makes a personal decision to use limited resources.
  7. are peoples whose wants are satisfied by using goods and service

15 Clues: is the direct trading of goods and service • are objects that can satisfied people’s wants • are goods and service bought from sellers in another nation • is an increase in the average price level of goods band service. • are peoples whose wants are satisfied by using goods and service • market exists whenever buyers or sellers exchange goods and service • ...

Adv. Marketing 2015-10-02

Adv. Marketing crossword puzzle
Across
  1. The exchange of goods and services among nations
  2. Goods and services purchased from other nations
  3. a process that focuses on delivering value and benefits to customers
  4. A tax on goods
  5. The process of selling products to more than one country
Down
  1. an agreement between two or more companies to work together to provide a good or service
  2. emphasis on producing and distributing new products
  3. assumes people need to be sold on whatever it is the firm has decided to offer
  4. An organization exists only to satisfy customer wants
  5. a positive balance of trade that occurs when exports exceed imports
  6. Goods and services sold to other nations
  7. selling the same product and utilizing the same promotion methods in all countries
  8. a negative balance of trade that occurs when imports exceed imports
  9. a ban on specific goods coming and leaving a country

14 Clues: A tax on goods • Goods and services sold to other nations • Goods and services purchased from other nations • The exchange of goods and services among nations • emphasis on producing and distributing new products • a ban on specific goods coming and leaving a country • An organization exists only to satisfy customer wants • ...

How Well Do You Know the Business? 2017-06-20

How Well Do You Know the Business? crossword puzzle
Across
  1. A detailed list of goods.
  2. an appropriate or favorable time or occasion.
  3. A cluster of related abilities, commitments, knowledge, and skills that enable a person (or an organization) to act effectively in a job or situation.
  4. A party that receives or consumes products (goods or services).
  5. management of inventory in motion and at rest.
  6. Desire for certain good or service supported by the capacity to purchase it.
Down
  1. the quality of averting or not causing injury, danger, or loss.
  2. a person who functions as an intermediary between two or more parties in negotiating agreements, bargains, or the like.
  3. introduction of new things or methods.
  4. the persons of any particular group, company, or number.
  5. The process of shipping or moving an item from point A to point B.
  6. reliance on the integrity of a person or thing.
  7. The activity or business of selling products or services.
  8. a number of persons associated in some joint action.

14 Clues: A detailed list of goods. • introduction of new things or methods. • an appropriate or favorable time or occasion. • management of inventory in motion and at rest. • reliance on the integrity of a person or thing. • a number of persons associated in some joint action. • the persons of any particular group, company, or number. • ...

DIGITAL FEATURES 2021-07-20

DIGITAL FEATURES crossword puzzle
Across
  1. A way to deposit checks with your smart phone.
  2. If you need to speak to WF customer service, you can do this from your app.
  3. You can set up to 31 notifications here.
  4. Unauthorized transactions are covered when promptly reported with this feature.
  5. A fast & easy way for your employer to pay you!
  6. A good idea to manage before traveling out of state.
  7. A fast & easy way to send money!
  8. If traveling abroad, you may need to order this.
  9. A quick guide to your average, monthly spending.
Down
  1. Easily pay your bills & track payment history from your smart phone.
  2. A way to carry your cards in a secure form on your smart phone.
  3. When a new card is needed, you can do this on your app.
  4. If you need to speak with a banker, you can set a time for this on your app.
  5. A way to move money from one account to another.

14 Clues: A fast & easy way to send money! • You can set up to 31 notifications here. • A way to deposit checks with your smart phone. • A fast & easy way for your employer to pay you! • A way to move money from one account to another. • If traveling abroad, you may need to order this. • A quick guide to your average, monthly spending. • ...

Product Knowledge 2023-09-18

Product Knowledge crossword puzzle
Across
  1. E-notices allow customers to receive important information ______ than via mail.
  2. Customers are limited to five _________ dollar deposit items when using mobile deposit.
  3. With _________ account information is transferred instantly.
  4. Makes sending money to friends, family, and others you trust fast, safe, and easy.
  5. With Zelle customers can avoid sharing _______ account information with friends and family.
  6. E-statements may have _____ images.
  7. E-statements can be accessed for ______ months.
  8. E-Documents can be accessed anywhere, giving the customer the ability to save them to their _______ or print them for records.
Down
  1. E-statements reduce the chance of _____ theft.
  2. _________ Billing is available with E-Notices.
  3. Account __________ is one of the of the many features that comes with business and personal online banking.
  4. Our fast, free, and secure service for customers enrolled in online banking.
  5. Mobiliti is available to ________ and business customers.
  6. E-statements and E-Notices are collectively referred to as

14 Clues: E-statements may have _____ images. • E-statements reduce the chance of _____ theft. • _________ Billing is available with E-Notices. • E-statements can be accessed for ______ months. • Mobiliti is available to ________ and business customers. • E-statements and E-Notices are collectively referred to as • With _________ account information is transferred instantly. • ...

Lean 2020-07-22

Lean crossword puzzle
Across
  1. Interview team members to list their activities
  2. Team members discuss on dependancies, issues and plan for the day
  3. The acronym used to recall 8 lean wastes
  4. Visual representation of continuous flow of an item or activity through a process
  5. identify process gaps
  6. Measure of output
  7. Effort that gets wasted in 'over doing' more than what is required as per contract
  8. Actual location or work floor where the value is created
Down
  1. The usage of any resource during the process, which is not recognized by the Customer as adding value to the product or service they receive is known as
  2. cross cutting lever
  3. A key concept in lean process thinking, a Japanese word meaning wastefulness
  4. Very important to bring cultural change in the team
  5. Low utilization of resources but mandated coverage can be solved by
  6. Lean technique for mistake proofing

14 Clues: Measure of output • cross cutting lever • identify process gaps • Lean technique for mistake proofing • The acronym used to recall 8 lean wastes • Interview team members to list their activities • Very important to bring cultural change in the team • Actual location or work floor where the value is created • ...

Support 2019-12-05

Support crossword puzzle
Across
  1. Sales tax software
  2. Team member who bowled for seven years
  3. In-house platform for storing customer data
  4. Company that physically ships tangible products to customers (two words)
  5. Team member who triggers shipping tangible products
  6. City of the MW corporate mailing address
  7. Team member who handles copyright requests
  8. Maximum number of GEM sets that can be purchased through the website shopping cart
Down
  1. Team member who received a sports recruitment letter from a top University freshman year of HS
  2. Secure content platform where we store various files
  3. Company used for birthday / special occasion messages to colleagues
  4. Where did you see the preview of this puzzle?
  5. Customer Relationship Management software
  6. Who was Team Captain Junior and Senior year in cross country
  7. Type of corporation of MW (SCorporation or CCorporation)
  8. The document we need if a customer is sales tax exempt
  9. Team member who handles legal review
  10. Number of printing companies that printed GEM
  11. The state MW is incorporated in
  12. Number of parents who purchase B and AB in November 2019 (2 words)

20 Clues: Sales tax software • The state MW is incorporated in • Team member who handles legal review • Team member who bowled for seven years • City of the MW corporate mailing address • Customer Relationship Management software • Team member who handles copyright requests • In-house platform for storing customer data • Where did you see the preview of this puzzle? • ...

eSAL 2024 CSW CROWORD PUZZLE 1 2024-10-08

eSAL 2024 CSW CROWORD PUZZLE 1 crossword puzzle
Across
  1. Is the platform on which a prepayemt meter runs to support credit vending. It also support billing inside the meter, on the server or at the vending station.
  2. The process of establishing the truth, accuracy, or validity of something.
  3. On ECG, when there are flashes of fire/lightening emitting from a conductor/ pole as a result of a merged conductor.
  4. On TTS what is the term for a transfer that is delivered but the customer says the recipient's account has still not been credited.
  5. Support team members who have deep knowledge of a particular product, topic, or technology. These members serve as a valuable source of information and support to agents and others on the team, and are often responsible for creating and updating knowledge-base content.
  6. An automated phone system that answers incoming calls, gathers information from callers, and directs them to the right agent or self-serve option.
  7. An example of the site where the documents to prove that TTS has sent the funds back to the customer's bank is located
Down
  1. The "wrap-up time" associated with a contact beyond the actual communication with the customer. This can include tagging or flagging the contact appropriately, adding notes for future support, rerouting the contact to the proper team or solving their underlying problem
  2. Two transfers sent to the same recipient details with the same amount are called.
  3. A metric that indicates how satisfied customers are with a company's products or services. It's measured through customer feedback and expressed as a percentage (100% would be fantastic – 0% would be terrible)
  4. When a customer or applicant connects portions or all of his load without passing through the meter although a meter has been installed for the customer.
  5. When a customer is given an accumulated bill.
  6. The process of predicting the volume of incoming customer interactions, such as phone calls, emails, chats, and other channels, that a contact center is likely to receive over a specific period of time, typically in the near future
  7. An account which has several past due account and it about to go to a third party. This type of account is considered a loss to the company, hence payment needs to be made to revive it.
  8. the average time taken by the agent after he or she starts a customer's call, answers the questions, takes in the vital details, puts the customer on hold, ends the call, and does the after call work
  9. A measure of a business's ability to resolve a customer's question, problem, or need the first time they reach out for that specific issue where no follow-up is necessary.
  10. On Konerstone an account which has several past due account and it about to go to a third party. This type of account is considered a loss to the company, hence payment needs to be made to revive it.

17 Clues: When a customer is given an accumulated bill. • The process of establishing the truth, accuracy, or validity of something. • Two transfers sent to the same recipient details with the same amount are called. • On ECG, when there are flashes of fire/lightening emitting from a conductor/ pole as a result of a merged conductor. • ...

Vocabulary 2024-05-09

Vocabulary crossword puzzle
Across
  1. The moment when an aircraft leaves the ground and begins to fly.
  2. To make something better or more satisfactory by enhancing its quality, efficiency, or performance.
  3. Creating or preparing a plan, document, or proposal.
  4. The tendency of customers to repeatedly purchase products or services from a particular brand or company.
  5. Completing or providing information for a form, document, or space.
  6. Specific areas or divisions within an industry or market, often categorized based on particular characteristics or functions.
  7. The termination of employment for an individual or group of workers, often due to economic reasons or organizational restructuring.
Down
  1. Labels or badges displaying a person's name, often worn at events or in workplaces for identification.
  2. Expressions of dissatisfaction or grievances, often regarding products, services, or experiences.
  3. An item or service purchased at a good price or with favorable terms.
  4. The practice of contracting work or services to an external company or individual rather than handling it internally.
  5. To advance or progress to a higher position, rank, or level.
  6. To enlist or bring new members or employees into an organization, typically through a hiring process.
  7. A planned route or journey, typically including a list of places to visit or events to take place.
  8. To give money back to someone who is not satisfied with a product or service, typically due to a return or compensation for a complaint.

15 Clues: Creating or preparing a plan, document, or proposal. • To advance or progress to a higher position, rank, or level. • The moment when an aircraft leaves the ground and begins to fly. • Completing or providing information for a form, document, or space. • An item or service purchased at a good price or with favorable terms. • ...

C4C 2022-08-16

C4C crossword puzzle
Across
  1. Activity of call
  2. Direct and indirect sell accounts
  3. Consumer and patients
  4. Someone who wants to sell products
Down
  1. Details such as address, phone and name
  2. Request an action to be done by another team.
  3. Cloud for customer
  4. Customer who buys from distributor
  5. Person who works at the account
  6. Customer relationship management

10 Clues: Activity of call • Cloud for customer • Consumer and patients • Person who works at the account • Customer relationship management • Direct and indirect sell accounts • Customer who buys from distributor • Someone who wants to sell products • Details such as address, phone and name • Request an action to be done by another team.

Work experience 2025-04-21

Work experience crossword puzzle
Across
  1. (the process of getting) knowledge or skill from doing, seeing, or feeling things
  2. a person who buys goods or a service
Down
  1. to deal with, have responsibility for, or be in charge of
  2. to (cause something to) get better
  3. a product or a meal that has been asked for by a customer
  4. requiring you to work or study a reduced number of days or hours per week
  5. giving a lot of attention to one particular thing

7 Clues: to (cause something to) get better • a person who buys goods or a service • giving a lot of attention to one particular thing • to deal with, have responsibility for, or be in charge of • a product or a meal that has been asked for by a customer • requiring you to work or study a reduced number of days or hours per week • ...

Operations Management 2025-08-12

Operations Management crossword puzzle
Across
  1. A production philosophy focused on eliminating waste and increasing efficiency
  2. Planning when and where resources will be used for tasks
  3. A set of related tasks that transforms inputs into outputs
  4. The maximum amount a process or system can produce in a given period
Down
  1. The degree to which a product or service meets customer expectations
  2. Stock of raw materials, work-in-progress, or finished goods
  3. The network of organizations involved in producing and delivering a product

7 Clues: Planning when and where resources will be used for tasks • A set of related tasks that transforms inputs into outputs • Stock of raw materials, work-in-progress, or finished goods • The degree to which a product or service meets customer expectations • The maximum amount a process or system can produce in a given period • ...

Customer 2021-09-27

Customer crossword puzzle
Across
  1. Has a trunk
  2. Likes to chase mice
  3. Man's best friend
Down
  1. degree of excellence of something
  2. Flying mammal
  3. Large marsupial

6 Clues: Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice • degree of excellence of something

Chapter 3 vocabulary 2021-09-28

Chapter 3 vocabulary crossword puzzle
Across
  1. a contract to rent something
  2. a person is legally able to enter into a binding agreement
  3. something of value must be promised in return
  4. an order to remove or repair unsafe products in the market
  5. list the goods or services provided by a business and the price the customer pays in exchange
  6. an individual’s ideas of what is right and wrong
  7. a legally binding agreement between two or more people or businesses
  8. when one or more parties do not follow the agreed terms of a contract without having a legitimate reason
Down
  1. describes the terms of employment between a business and an employee
  2. basic expectations of fair treatment of consumers
  3. regulates how contracts are written, executed, and enforced
  4. all parties involved must agree to the terms of the contract
  5. a proposal to provide a good or service

13 Clues: a contract to rent something • a proposal to provide a good or service • something of value must be promised in return • an individual’s ideas of what is right and wrong • basic expectations of fair treatment of consumers • a person is legally able to enter into a binding agreement • an order to remove or repair unsafe products in the market • ...

Fleet 2023-07-26

Fleet crossword puzzle
Across
  1. help developers debug and analyse distributed applications in production or under development
  2. Fully managed ETL Service
  3. unified user-interface so you can view operational data from multiple AWS services and allows to automate operational tasks across AWS Resources
  4. BI service to create and view useful dashboards
  5. service for deploying and scaling web applications
  6. This deployment is a way to connect infra and applications between cloud resources and existing resources that are not located on cloud
  7. Compute Engine for AWS ECS that allows to run containers without having to manage servers or clusters
  8. service for building conversational interfaces into any applications using voice and chat
  9. makes it easy to collect, process, and analyse real-time, streaming data so you can get timely insights and react quickly to new information
  10. easiest way to launch and manage virtual private server
Down
  1. fully managed service that enables the developer and data-scientists to quickly and easily build, train, and deploy machine learning models at any scale
  2. most widely used cloud data warehouse solution.
  3. AWS's DaaS Service
  4. lets you analyze, understand and manage AWS cost and usage
  5. highly secure, durable, available fully managed pub/sub messaging services
  6. fast, reliable fully-managed graph database service that makes it easy to build and run applications that works with highly connected datasets
  7. cloud-based IDE
  8. Interactive query service to help analyze data present in s3 using standard SQL
  9. allows you to have AWS Infrastructure delivered/setup on-prem.
  10. web-service that makes it easy to deploy, operate and scale in-memory cache on cloud.

20 Clues: cloud-based IDE • AWS's DaaS Service • Fully managed ETL Service • most widely used cloud data warehouse solution. • BI service to create and view useful dashboards • service for deploying and scaling web applications • easiest way to launch and manage virtual private server • lets you analyze, understand and manage AWS cost and usage • ...