customer service Crossword Puzzles

Chapter 13.1 Key Terms Created by: Trent Brigdon 2017-01-10

Chapter 13.1 Key Terms Created by: Trent Brigdon crossword puzzle

Across

occurs when goods or services are sold from the producer directly to the customer.
to build and maintain relationship with their customers.
involves one or more intermediaries.

Down

consists of four basic marketing strategies:
is a pathway to direct products to consumers
is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
is the process of the wants and needs of consumers, wherever they are.
is a group of customers who share common want sand needs.

8 Clues: involves one or more intermediaries. • consists of four basic marketing strategies: • is a pathway to direct products to consumers • to build and maintain relationship with their customers. • is a group of customers who share common want sand needs. • is the process of the wants and needs of consumers, wherever they are. • ...

functional unit in an organization 2024-10-24

functional unit in an organization crossword puzzle

Across

The team responsible for monitoring quality and ensuring standards are met.
The unit tasked with producing goods or delivering services efficiently.
This department manages the flow of money, budgeting, and financial reporting.
This department is responsible for marketing, sales, and public relations.
This department is responsible for developing and manufacturing products.

Down

The team that develops and maintains the organization's IT infrastructure
The group in charge of customer service and addressing client needs.
the department responsible for hiring, training, and employee welfare.

8 Clues: The group in charge of customer service and addressing client needs. • the department responsible for hiring, training, and employee welfare. • The unit tasked with producing goods or delivering services efficiently. • The team that develops and maintains the organization's IT infrastructure • ...

DMS subscription crossword!!!! 2019-01-17

DMS subscription crossword!!!! crossword puzzle

Across

Unlimited 24/7 remote______ support
Subscriptions include a virus ________guarantee
Subscription cost is $15 per _______ or $129 upfront for the annual plan
DMS stands for device ___________ service
Includes unlimited ______ups to help keep covered devices running as they should
The best way to sell DMS and start earning spiffs is to hand out pc diagnostic/DMS _________ to every customer

Down

Each DMS subscription covers _________ devices
__________ remote tech coaching/training for:overall device usage,ms office,and operating system questions
_________ antivirus is included with each DMS subscription
If a customer's computer suffers a ______ loss, DMS remote techs will recover it for free
A $15 ______ is payed to each associate that sells a DMS

11 Clues: Unlimited 24/7 remote______ support • DMS stands for device ___________ service • Each DMS subscription covers _________ devices • Subscriptions include a virus ________guarantee • A $15 ______ is payed to each associate that sells a DMS • _________ antivirus is included with each DMS subscription • ...

Spi 2024-04-18

Across

What quote did Steve Urkel make famous?
A thick cloud of tiny water droplets suspended in the atmosphere at or near the earth's surface which obscures or restricts visibility
Three P's
Who sung 'What Was I Made For' from the 2023 'Barbie' movie?
Winners of the 2024 Women's NCAA Championship
Taylor Swift embarked on the highest grossing tour of 2023 this year, but what was the name of the tour?
Activities during April 22nd-26th

Down

Right side of C2M
Event that happened April 8th, 2024
What pop vocal group performs at the wedding in Bridesmaids?
Snack for every employee in Customer Service and Community Relations Department that worked at RGH Monday April 22nd

11 Clues: Three P's • Right side of C2M • Activities during April 22nd-26th • Event that happened April 8th, 2024 • What quote did Steve Urkel make famous? • Winners of the 2024 Women's NCAA Championship • What pop vocal group performs at the wedding in Bridesmaids? • Who sung 'What Was I Made For' from the 2023 'Barbie' movie? • ...

MARKETING CROSSWORD PUZZLE 2022-03-27

MARKETING CROSSWORD PUZZLE crossword puzzle

Across

opinion of customers about a particulars aspect of a business, such as a customer service.
collection, reporting and examination of actions taken on a website.
happens when the desired outcome of marketing message is acheived.
advertising that focusing on practical aspects of the product.
tangible items of monetary value that satisfy needs and wants.
one of the four p's of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement,and excitement about products and services.
Distinctive name, words, design logo, mark or a combination of these elements that create
the public can have an effect of brand's action.
coverage by the media.
payments to employees based on hours or days worked.
what is costs your store to purchase from a supplier.
OR SERVICE TO CUSTOMERS and MEETING THE COMPNYS SALES
or product identify and that separate the company or product from competitors.
a list of potential customers or clients.
method to use deliver advertising messages to the public such as TV or radio.
a program that allows workers to choose their work hours.
a person whose responsible for the wording and to promote the product.
one of the four p's of marketing , refers to where the product is sold and delivered to customers.
the revenue of your store minus all expenses over some period of time.
measures the disadvantages of producing one additional unit of a good or service.
path the product or service purchased travels from the company to consumer.
a list of information about a target market, such as age,income level, occupation, attitudes, lifestyle etc.
a period of rising prices.
a computer program that searches database and internet sites for the documents containing keywords specified by a user.
the exterior of a store generally facing the street including signage and windows.
performance indicator that measures the amount gained from an investment relative to investment costs.
process of communicating a company's values to customers.
one of the four p's of marketing; refers to actual product or service a company offers.
the repeat purchasing of a good or service by a consumer.
a potential consumers realization consumer by hand or mail.

Down

mix the four basic marketing strategies, called the four p's: product, place, price, promotion.
a method of examining businesses.
a specific part of a population, especially identified by average age, income, education, etc.
a thing that motivates or encourages one to do something.
an amount to be paid for an insurance policy.
a complete listing of merchandise.
web based technology that enables the development ,deployment, and management of social media solutions and services.
a specific consumer segment.
process of communicating with potential customers to promote a product or service.
a series of questions asked to a selected group of people.
DEPARTMENT RESPONSIBLE FOR SELLING
person who replenishes shelves in a store.
the struggle between companies to attract new customers,take away customers from other companies.
refers to contain or interactions used to grow or engage with social media.
process of promoting a product in a retail environment,including visual display in retail
the difference between companys revenue and its costs.
efforts made by a company to shape the way audiences perceive company, how a brand is seen
a company's trademark picture.
its a secrete.
one of the four p's of the marketing; the cost of product.
positive brand recognition.
a person with a strong influince in his or her particular feild of expertise.
when you go to a store to buy nice clothes but you also supporting the...
a group of similar people with the same type of product needs or wants who may potentially buy a certain good or service.

54 Clues: its a secrete. • coverage by the media. • a period of rising prices. • positive brand recognition. • a specific consumer segment. • a company's trademark picture. • a method of examining businesses. • a complete listing of merchandise. • DEPARTMENT RESPONSIBLE FOR SELLING • a list of potential customers or clients. • person who replenishes shelves in a store. • ...

Industrialization 2024-02-16

Across

Made fortune by taking over and merging other people's businesses (512)
Established the world's first research laboratory (497)
Refers to the amount of a good or service companys are willing to produce (504)
The amount of a product consumers are willing to purchase. (504)
His rise from rags to riches made him an American success story.(509)
African American inventor who improved the ligt bulb(497)
Built a factory for manufacturing sleeper cars (505)

Down

Was the leading industrial power in the world by the 1920s(495)
Invented the typewriter (498)
Key figure in the expansion of regional railroads.(503)
Became the largest customer for steel(496)
Designed the first sky scraper with steel frame. (496)
Means complete control over an industry(513)
Invented the telephone(not Watson) (498)
Used a steam engine to drill for oil. (495)

15 Clues: Invented the typewriter (498) • Invented the telephone(not Watson) (498) • Became the largest customer for steel(496) • Used a steam engine to drill for oil. (495) • Means complete control over an industry(513) • Built a factory for manufacturing sleeper cars (505) • Designed the first sky scraper with steel frame. (496) • ...

Crossword 2024-06-06

Across

Validation Software which we run once in year.
Maximum Modules in GeneXpert Instrument
Name of the modules in GeneXpert Instrument
Communication PCB in GeneXpert
4 Step process for Problem Solving in PSP
Concept we use to identify Problems,Symptoms and Causes in PSP
process to achieve and sustain a clean, orderly, safe and productive work space.

Down

Helps Danaher associates make better decisions, reinforcing our customer-focused culture and our competitive advantage.
process that enables us to meet or exceed our customers' quality, delivery and cost requirements
team-based, visual process that supports teams in driving improvements around critical metrics
Most Popular Assay in Respiratory Panel
Single point of Service Contact for internal& External customers
Chart we use in PSP to decide where to focus
One of the Core Behavior Creates New & better ways to succeed sustainably.
One of the Core value …. is our way of Life

15 Clues: Communication PCB in GeneXpert • Maximum Modules in GeneXpert Instrument • Most Popular Assay in Respiratory Panel • 4 Step process for Problem Solving in PSP • Name of the modules in GeneXpert Instrument • One of the Core value …. is our way of Life • Chart we use in PSP to decide where to focus • Validation Software which we run once in year. • ...

Aleah's Commonly Confused Crossword 2023-01-19

Aleah's Commonly Confused Crossword crossword puzzle

Across

The gummy bears were in the bag __.
I have __ older brothers.
Being seventeen in America is considered a __ age.
The __ has been warmer lately due to global warming.
I told my mom I would be back at a __ time tonight.
Shawn sometimes forgets to hit the __ when driving the path.
My coworker ordered a __ to finish off his meal.

Down

I gave a __ to the customer service at the restaurant
My red velvet cake was better __ the rest of the competitions.
He told me we would never __ me because we’re in this together.
The yellow color gives __ to the rich purple.
The student __ announced the special events on the intercom this morning.
I walked my cousin __ the QuikTrip around the corner.
The actor’s in the school play had __ first performance tonight.
She needed to take a mental __ after all the events.

15 Clues: I have __ older brothers. • The gummy bears were in the bag __. • The yellow color gives __ to the rich purple. • My coworker ordered a __ to finish off his meal. • Being seventeen in America is considered a __ age. • I told my mom I would be back at a __ time tonight. • She needed to take a mental __ after all the events. • ...

crossword Unit 7 2023-01-31

Across

someone who is paid to work for someone else
a place or position
to look somewhere carefully in order to find something
a large table or a small shop with an open front from which goods are sold in a public place
to give money as a payment for something
a small piece of paper with information on it about a product or event
business activity

Down

owned or used in the past by someone else
things for sale, or the things that you own
something on sale at a lower price than its true value
a person who buys goods or a service
something that is made to be sold
a record of short pieces of information
something such as a piece of paper
a fixed amount of money that you pay regularly for the use of a room, house,etc.

15 Clues: business activity • a place or position • something that is made to be sold • something such as a piece of paper • a person who buys goods or a service • a record of short pieces of information • to give money as a payment for something • owned or used in the past by someone else • things for sale, or the things that you own • someone who is paid to work for someone else • ...

Goldstar Crossword 2023-02-07

Across

- this sample cost $25 and has artwork attached
- Imprint color of the LWJ-LM
- Who is the Account Coordinator for 47078456
- one of the special packaging service option we offer
- is the amount of time the team takes to process and produce the item
- what is the city that the item is being shipped from 47128238

Down

- Whether an order can meet an in hands date depends on a few things. This is one
- If there isn't a flyer, the price is EQP less 10% (EQP x 0.90).
- a visual representation of the customer logo on a specific item before an order is placed
- Account Coordinator for IPROMOTEU-CANADA
- Status after order is scanned and put on the truck
- what is the imprint method for MEC-C
- What does the H in CLR-H mean
- Another reason that can affect whether an in-hands date can be met.
- shipping numbers has 9 digits

15 Clues: - Imprint color of the LWJ-LM • - What does the H in CLR-H mean • - shipping numbers has 9 digits • - what is the imprint method for MEC-C • - Account Coordinator for IPROMOTEU-CANADA • - Who is the Account Coordinator for 47078456 • - this sample cost $25 and has artwork attached • - Status after order is scanned and put on the truck • ...

The Superconsumer Generation 2025-03-31

The Superconsumer Generation crossword puzzle

Across

The importance of customer service cannot be ignored in any business.
A satisfied consumer is more likely to recommend a product to others.
Advertising helps companies attract new customers and increase sales.
Businesses must interact with customers to build trust and loyalty
A positive attitude towards change helps businesses grow.
Sales representatives need to demonstrate the benefits of their products effectively.
Large corporations have the power to influence market trends.

Down

Companies use data to personalize advertisements for their customers.
Many multinational companies operate in different countries around the world.
Social media influencers have a strong influence on consumer behavior.
Amazon is a giant in the e-commerce industry.
The new clothing store is offering big discounts to attract customers.
There is a high demand for eco-friendly products in the market.
A large portion of the company’s revenue comes from online sales.
Over the past decade, online shopping has grown significantly.

15 Clues: Amazon is a giant in the e-commerce industry. • A positive attitude towards change helps businesses grow. • Large corporations have the power to influence market trends. • Over the past decade, online shopping has grown significantly. • There is a high demand for eco-friendly products in the market. • ...

SSDC Be A Friend 2025-04-28

Across

What do you clear daily
What do you put on when heading out to your round
How many rounds do we have (5,4)
A PDO who resembles an icon at the end of the year
A service that allows customers to send parcels with guaranteed next-day Delivery.
If you have large parcels where do they go (3,6)
What stops a pretty big headache

Down

A device you have on you at all times
What do you change to when you get to your round (10,6)
Someone who looks forward to seeing you
Hint, its in the name (2,1,6)
What sometimes not so friendly face do we see on a daily basis
If its not for your round
A surface you encounter that can sometimes be slippery
When we are down a round we beg for you to

15 Clues: What do you clear daily • If its not for your round • Hint, its in the name (2,1,6) • How many rounds do we have (5,4) • What stops a pretty big headache • A device you have on you at all times • Someone who looks forward to seeing you • When we are down a round we beg for you to • If you have large parcels where do they go (3,6) • ...

BASIC VOCABULARY: CUSTOMER CARE AND RELATION 2025-11-09

BASIC VOCABULARY: CUSTOMER CARE AND RELATION crossword puzzle

Across

The action of solving a problem, dispute, or contentious matter
The state of being able to proceed easily and without difficulty
Arranged in a systematic and efficient way
The fulfillment of one's wishes or expectations; a key business metric
The money paid to settle a debt or transaction
Doing things the same way over time; essential for reliability
Yielding financial gain
Dedication and faithfulness, often measured in repeat business

Down

The act of conveying information or ideas; a crucial part of customer service
The action of helping someone with a job or task
To put forward as being suitable for a particular purpose or role
The process or activity of accurately ascertaining one's position and planning a route
A thing that is regarded as more important than others
The state of being free from danger or threat
Achieving maximum productivity with minimum wasted effort or expense

15 Clues: Yielding financial gain • Arranged in a systematic and efficient way • The state of being free from danger or threat • The money paid to settle a debt or transaction • The action of helping someone with a job or task • A thing that is regarded as more important than others • Doing things the same way over time; essential for reliability • ...

American diners 2025-11-27

Across

A machine that plays music when you insert coins.
A loyal customer who comes back to the diner very often.
A woman who takes orders and serves food in a diner.
A sweet, thick drink made with ice cream and milk.
A classic American breakfast dish served with syrup.
Simple, warm food that makes people feel good and relaxed.

Down

A large board showing the dishes available each day.
The warm, cozy feeling diners try to give their customers.
A music style often associated with old American diners.
A typical breakfast food served fried, scrambled or sunny-side up.
A lively music genre from the 50s commonly played in diners.
Food prepared in a traditional way, not industrial.
Bright colorful lighting often used in diner signs.
A small private seating area with padded benches.
Money you leave to thank a waiter for good service.

15 Clues: A machine that plays music when you insert coins. • A small private seating area with padded benches. • A sweet, thick drink made with ice cream and milk. • Food prepared in a traditional way, not industrial. • Bright colorful lighting often used in diner signs. • Money you leave to thank a waiter for good service. • ...

FIT THEIR SHOE 2016-12-18

Across

When you look and sound professional and classy
"I can see right through you!"
Be proactive
You always wear this on your face and it makes you beautiful
You are the 'Know-It-All'!
A way of showing appreciation to your customers
When you wish a customer "Good day to you!"

Down

Attentively listen at all times to what your customer is saying
"It's mine!"
Get into your customer's shoes
When you use "How, What, When, Why, Where, Who..."
A new and better way of doing things for yourself and the customer
Be fast and efficient
Easy as '1-2-3'
Look for a solution or alternative for customers

15 Clues: "It's mine!" • Be proactive • Easy as '1-2-3' • Be fast and efficient • You are the 'Know-It-All'! • Get into your customer's shoes • "I can see right through you!" • When you wish a customer "Good day to you!" • When you look and sound professional and classy • A way of showing appreciation to your customers • Look for a solution or alternative for customers • ...

Ch3 2026-02-08

Across

When an economic factor other than price causes the demand for a different quantity at every price
Relationship between the price and the quantity supplied of a good/service
Quantity producers are willing to sell of a good/service at a given price
A product/service that is in low demand when income rises or high demand when income falls
When the cost of a good/service is based on regulations instead of market forces
When an inefficient quantity is produced and results in loss of social surplus
A good/service that can replace another and result in less consumption of the other
When supply is less than demand (e.g., a shortage)
Factors of production (e.g., labor, material, machines) used to produce goods/services
Table showing demand for a good/service at each price in a range
Calculated by subtracting the amount a producer was paid for a good/service minus what the producer was willing to accept
Graph of quantity supplied (horizontal axis) vs. price (vertical axis) relationship
How much a good/service costs when demand equals the total supplied
Amount a consumer is willing to buy of a good/service at a given price

Down

When an economic factor other than price causes a different quantity to be supplied at every price
A product/service that is in high demand when income rises or low demand when income falls
Relationship between the quantity supplied and price of a good/service
Relationship where higher prices lower demand or lower prices increase demand while all other variables remain constant
Minimum a buyer can legally pay for a good/service
Table showing quantity supplied of a good/service at each price in a range
When supply is greater than demand (e.g., excess supply)
Means other things being equal
Refers to the sum of consumer and producer surplus (e.g., total or economic surplus)
Calculated by subtracting the amount a consumer was willing to pay from the amount they actually paid for a good/service
Relationship where higher prices increase the quantity supplied or lower prices reduce the quantity supplied while all other variables remain constant
When the amount supplied is equal to the amount demanded
Amount a buyer pays for a good/service
Graph of price (vertical axis) vs. quantity supplied (horizontal axis) relationship
Maximum a buyer can legally pay for a good/service
Demand vs. supply are equal and there are no economic shortages or surpluses that would cause quantity or price to change

30 Clues: Means other things being equal • Amount a buyer pays for a good/service • Minimum a buyer can legally pay for a good/service • When supply is less than demand (e.g., a shortage) • Maximum a buyer can legally pay for a good/service • When supply is greater than demand (e.g., excess supply) • When the amount supplied is equal to the amount demanded • ...

Commission Bonuses 2022-05-02

Across

The Dollar amount earned for the Director Bonus
_____ Volume. Generated by orders of your downline associates, and any PV over 200 turns into lesser leg ____ Volume.
____ Match. Earn commissions based on the PGV and PGV3 generated by your downlines. Bronze and higher only.
The percentage of volume that's turned into commissions for the Fast Start Bonus.
Does the Retail Customer Bonus generate "Half", or the "Full" amount of personal volume for the sponsor? Enter Half, or Full
______ Tree. The tree that generates PGV, PGV3, and is where you can find which legs are D300 Legs.
______ Volume. Generated by your own purchases and your customers. Goes towards you being active.
_______ Volume. The Volume that can be converted into commissions. Basically GV.
______ Tree. the tree that generates GV on both your right and left leg.
____ Commissions. Be Binary qualified and have at least 300 volume.
_____ Customer Bonus. The associate earns $25 USD (or local currency equivalent) for every 50pv ordered by the customer on subscription.

Down

This bonus is earned by enrolling 2 associates, one on each leg, within 14 days of enrolling.
______ Customer Bonus. The associate keeps the difference between _____ and wholesale price.
Does the Preferred Customer Bonus generate "Half", or the "Full" amount of personal volume for the sponsor? Enter Half, or Full.
________ Volume. The volume that first goes towards personal requirements, such as active or achieving a specific rank. Basically PV.
Fast _____ Bonus. Often confused with Fast4Ward. Earned by new Associate's enrollment order.
Order _____. this VO report lets associate's see their retail and preferred customer orders. Also shows the volume generated.
Commission ______ Report. This report in the VO lets you see the total commissions earned, and the types of commissions earned.
Commission ______ Report. This report in the VO lets you print out Commission receipts
Volume ______ The best report in the VO for finding the volume that someone has earned this week, the carryover, and the totals.
The status an associate is as long as they generate 100 PV every 4 or 5 weeks.
______ Momentum Pool. Only available for Bronzes and higher. You earn shares of 2% global Volume. The share amount is based on your rank and PGV3 you earn.
The percentage of lesser leg volume that you get paid on for hitting D300 or higher.

23 Clues: The Dollar amount earned for the Director Bonus • ____ Commissions. Be Binary qualified and have at least 300 volume. • ______ Tree. the tree that generates GV on both your right and left leg. • The status an associate is as long as they generate 100 PV every 4 or 5 weeks. • _______ Volume. The Volume that can be converted into commissions. Basically GV. • ...

Loyal Source-A Historical Journey 2020-03-24

Loyal Source-A Historical Journey crossword puzzle

Across

Annual Team Building Activity
Department of Defense Agency
Key position under DDRP Contract
Director of Operations
Person who served in the US Military
Medical Professional
Travel Healthcare Customer
Training Platform
CARD Program Beneficiary

Down

Required Annual Training
Uninterrupted focus time
Founded in June 2009
Technical Services Division Customer
Awarded this contract in August 2015
Credentials supervisor

15 Clues: Training Platform • Founded in June 2009 • Medical Professional • Credentials supervisor • Director of Operations • Required Annual Training • Uninterrupted focus time • CARD Program Beneficiary • Travel Healthcare Customer • Department of Defense Agency • Annual Team Building Activity • Key position under DDRP Contract • Technical Services Division Customer • ...

OMS Crossword 2022-05-13

Across

need more end month
helps employee do the right thing
108951
will be nice to see 100%
also oos
type of orders
frustrating when qty zero
direct delivery

Down

New Customer
moment of truth
reserved for customer
total life saving rules
Highest OOS now
1 to 1 exchange

14 Clues: 108951 • also oos • New Customer • type of orders • moment of truth • Highest OOS now • 1 to 1 exchange • direct delivery • need more end month • reserved for customer • total life saving rules • will be nice to see 100% • frustrating when qty zero • helps employee do the right thing

AR Crossword 2 2023-03-29

Across

AR management platform
Sorting analysts?
Needed for an eval, with # across/down
New tool for AR? (Discussed in-person in March)
Presentation to an analyst
Presenter to analyst?
Possibility for analyst speech?
Stamford analyst firm
Founded by George

Down

Gartner review site (2 words)
Newest Forrester AR Analyst
AR Council resource: Inquiry _________
MarketScape publisher
Multi-firm event hosted by AR (2 words)
20-year-old global AR Community
Gartner report, with # Down/across
Customer Review Site
Kevin’s AR Methodology
Gartner Report, with # Down/Across
Horizons publishing org

20 Clues: Sorting analysts? • Founded by George • Customer Review Site • MarketScape publisher • Presenter to analyst? • Stamford analyst firm • AR management platform • Kevin’s AR Methodology • Horizons publishing org • Presentation to an analyst • Newest Forrester AR Analyst • Gartner review site (2 words) • 20-year-old global AR Community • Possibility for analyst speech? • ...

MARKETING GAME 2025-09-02

Across

Market ............is a situation in which a product has become distributed within a market to the fullest possible extent, leaving demand for the product at a minimum.
pricing is an aggressive pricing strategy where a product is sold at a price below its market cost to stimulate other sales of more profitable goods or services
means willingness to buy and ability to pay.
includes all the activities of designing and producing the container for a product.
........is any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.
..........marketing is the use of mail, telephone, fax, e-mail,KIOSKS, or Internet to communicate directly with or solicit response or dialogue from specific customers and prospects.
Procedure, mechanism and flow of activities by which services are used.
......Marketing is a marketing approach that is used by the organizations to commercially spread a social message so that it can benefit by educating the individuals and the society on the whole
is the percentage of total sales volume in a market captured by a brand, product or company.
marketing is unconventional or untraditional means of advertising with the use of graffiti, sticker bombing, flyer posting, etc used in a (generally) localized fashion to draw attention to an idea, product, or services.The objective is to create a unique, engaging, and thought-provoking concept to generate buzz.
.........marketing is the use of mail, telephone, fax, e-mail, or Internet to communicate directly with or solicit response or dialogue from specific customers and prospects.
is a cluster of complementary products and services closely related in the minds of consumers, but spread across a diverse set of industries
.........are stand-alone structures used in marketing for self-service, demonstrations, display and selling of products and services providing information, placing orders.
positioning This occurs when buyer doubt the claims made by the firm.
........Strategy uses the manufacturer’s sales force, trade promotion money, or other means to induce intermediaries to carry, promote, and sell the product to end users. Example – Unsought goods, Aqua guard
Brand ..........is something which is linked to the memory of the brand.It can be the logo, jingle, slogan, colour, smell, taste, packaging, product attributes, product class, use or application, customer benefits, price, life style, competitors, celebrity.
Brand ........... is human traits or characteristics associated with a specific brand name
is the process of monetizing the marketing efforts
a specific group of consumers at which a product or service is aimed.
Stretch is when a company positioned in the middle market may want to introduce a lower-priced line
is the process of moving a product from its manufacturing source to the customers with the help of intermediaries.
act of designing the company's offering and image to occupy a distinct place in the mind of the target market.
are the basic human requirements such as for air, food, water, clothing, and shelter
represents the location where a product can be purchased. It is often referred to as the distribution channel. It includes: channels, coverage, assortments, locations, inventory and transport.
is a currently accepted or popular style in a given field

Down

The right product, in the right place, at the right time, and at the right price
is the use or satisfaction a person gets from a product
means the buyer and seller directly exchange goods, with no money and no third party involved.
represents all of the communications that a marketer may use in the marketplace.
Marketing involves (in addition to the typical marketing activities) marketing to a firm's external environment such as government, media, and pressure groups.
is a name, term, sign, symbol or design,or a combination of them,intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.
............distribution means placing the goods or services in as many outlets as possible. Example – convenience goods, FMCG, snack foods, soft drinks, newspapers, candies, and gum.
.........selling is face-to-face interaction with one or more prospective purchasers for the purpose of making presentations, answering questions, and procuring orders.
exceeding customer expectations
..........distribution means severely limiting the number of intermediaries. It’s appropriate when the producer wants to maintain control over the service level and outputs offered by the resellers,
is anything tangible or intangible that can be offered to a market to satisfy a want or need
..........prospects are prospects who show interest but take some time to make the decision. They are much more valuable than cold leads. They need constant follow up can be turned to hot prospect and converted to customers
Marketing that is offering the same product and marketing mix to all consumers. Example - Coca Cola, Pepsi, Cadbury, FMCG, Telecom
is creating, communicating, delivering value to the target market at a Profit
means study of Population
.......evidence is the environment in which the service is delivered and where the firm and the customer interact and any tangible commodities that facilitate performance or communication of the service.
is the process of dividing a market into a subset of consumers with common needs and characteristics.
promotion .......... is any variety of short-term incentives to encourage trial or purchase of a product or service.
Coca-Cola carries a different price depending on whether the consumer purchases it in a fine restaurant, a fast-food restaurant, or a vending machine.This is an example of ........ pricing
is a sales technique whereby a seller tries to sell more expensive items, or upgraded versions to make a more profitable sale.
concept focus on volume.The emphasis is on production of goods and services and distributing them at a lower price.
Marketing looks at business from an overall point of view or “as a whole” and combines Relationship marketing, Internal marketing, Integrated marketing, Social marketing, and Performance marketing with an integrated approach
............prospects are prospects who show a lot of interest and are willing or very close to buying the product or service. They can be converted to customers if probed further.
...........Strategy is when the manufacturer uses advertising, promotion, and other forms of communication to persuade consumers to demand the product from intermediaries, thus inducing the intermediaries to order it.
fashions that come quickly into public view, are adopted with great zeal, peak early, and decline very fast.Those searching for excitementDon’t satisfy any strong need
a physical place where buyers and sellers gathered to buy and sell goods
(also popularly called margin) is the difference between the cost of a product or service and its selling price.
is a more narrowly defined customer group seeking a distinctive mix of benefits within a segment.Customers have a distinct set of needs.Willing to pay a premium.Best satisfies them.
...........marketing is creating entertaining or informative messages that are designed to be passed along in an exponential fashion, often electronically or by email or by use of social networking apps.
Any unbranded product is a .......... Example – sugar, besan, tea, coffee.
Efforts aimed at reducing or discouraging (not destroying) the demand for a product

56 Clues: means study of Population • exceeding customer expectations • means willingness to buy and ability to pay. • is the process of monetizing the marketing efforts • is the use or satisfaction a person gets from a product • is a currently accepted or popular style in a given field • positioning This occurs when buyer doubt the claims made by the firm. • ...

KOAT-D 2015-04-13

Across

Remaining positive and neutral.
Number of times we should address the customer.
Section of the score card where not educating the customer would be addressed.
What we should do when taking over a call, letting the cm know we are aware of the reason for the call.
Number of seconds we have for dead air.
Mechanics Where reviewing the account notes and documenting the account would be scored to.
Personable and engaging.

Down

Avoiding unnecessary call backs.
Should be provided to the agent and customer after determining the reason for the call.
Where sharing the value of the plan would be scored to.
Needs to be offered when the opportunity presents itself.
Amazing Customer Experience

12 Clues: Personable and engaging. • Amazing Customer Experience • Remaining positive and neutral. • Avoiding unnecessary call backs. • Number of seconds we have for dead air. • Number of times we should address the customer. • Where sharing the value of the plan would be scored to. • Needs to be offered when the opportunity presents itself. • ...

Claims Terms 2021-06-02

Across

reason code for approval or denial of the service line
amount of copayment paid by member for service
amount excluded from the submitted amount for the service line
amount submitted for reimbursement for the service line
description of the procedure being submitted for payment
date of service

Down

surface code if required for the service
auto-adjudication status for the claim
payable CDT code
CDT code submitted for approval
amount payable for reimbursement for the service line
tooth number if required for the service
how many services or materials were provided
manual adjudication status for the claim
amount of deductible paid by member for service

15 Clues: date of service • payable CDT code • CDT code submitted for approval • auto-adjudication status for the claim • surface code if required for the service • tooth number if required for the service • manual adjudication status for the claim • how many services or materials were provided • amount of copayment paid by member for service • ...

Passenger Service Review 2020-08-06

Passenger Service Review crossword puzzle

Across

MYJ
On the company’s account
RCFM
Agrmnt btwn airlines to sell each other’s seats
NKM
SEL is the APO city code of Gimpo and _____
Hotel reservation
ITM KIX and UKB share this multi APO city code

Down

NGS
Minor maintenance
LHR
Protection reservation
YVR
Do all possible
Published airfare and applicable rules
Personal attendant
First available
System that expedites entry processing of psgrs
TAO

19 Clues: NGS • LHR • YVR • MYJ • TAO • NKM • RCFM • Do all possible • First available • Minor maintenance • Hotel reservation • Personal attendant • Protection reservation • On the company’s account • Published airfare and applicable rules • SEL is the APO city code of Gimpo and _____ • ITM KIX and UKB share this multi APO city code • Agrmnt btwn airlines to sell each other’s seats • ...

Service and Repair 2013-01-23

Across

provides drive from engine to wheels
Has a trunk
before the pen we used what ?
vehicle used to go over rough terrain
used to ignite fuel in the cylinder
somewhere you can get techincal information from
breaks down harmfull gases
if you dont like coffee maybe you like ?
oil has a sepcific job
type of fuel not petrol
inflates in an accident

Down

if you dont turn up too college what does it affect
world war II prime minister
a type of test you cannot talk in
Rotates to push valve down
fuel delivery of air and fuel
removes dust pollen and bacteria from inside vehicle
what town is the college in ?
what is white and comes down from the sky

19 Clues: Has a trunk • oil has a sepcific job • type of fuel not petrol • inflates in an accident • Rotates to push valve down • breaks down harmfull gases • world war II prime minister • before the pen we used what ? • fuel delivery of air and fuel • what town is the college in ? • a type of test you cannot talk in • used to ignite fuel in the cylinder • provides drive from engine to wheels • ...

Fire Service Week 2023-03-26

Across

Plan used during fire or any other emergency situation
Automatically blast and spread co2
Automatically detects fire
Any act harming our belongings
rescue alarm confine extinguish
hydrant are used to extinguish
Automatically extinguish fire thorough water
sounds loudly during fire
pull to activate alarm
team activated during fire

Down

Pipe used to extinguish fire hydrant point
what should be not inhaled during fire
water point name for fire fighting
used to address people during fire
most common equipment to extinguish fire
Equipment used to breath during Fire
Anything unusual you should ______
Initiates mcp's or detector call
pull aim squeeze sweep

19 Clues: pull to activate alarm • pull aim squeeze sweep • sounds loudly during fire • Automatically detects fire • team activated during fire • Any act harming our belongings • hydrant are used to extinguish • rescue alarm confine extinguish • Initiates mcp's or detector call • water point name for fire fighting • used to address people during fire • Automatically blast and spread co2 • ...

Cooling System Service 2025-03-24

Across

Procedure that requires washing out the system and then refilling it.
Max system pressure is stamped on the radiator ____.
Bottles of 100% coolant are called _____
To check to see if it safe to open a cooling system, squeeze the ___ radiator hose
Automatic transmission require an oil ___ (usually part of the radiator)
The ______ valve on the radiator cap opens when max system pressure is exceeded
The air-___ tool is used to automatically refill a cooling system
Then engine performs most efficiently at _____ temperature.
Tool used to detect voltage (electricity) in a cooling system
When performing a pressure test, stay at least ____ psi under the max system pressure

Down

The ______ valve on the radiator cap is the smaller rubber seal
Fan that blows air in the passenger cabin
Radiator ____s can bend easily and restrict air flow.
Causes damage to a cooling system when electricity develops in the coolant
The heater ___ is a small radiator located in the dashboard that provides heat in the cabin
1 ___ = 14.5 psi
The coolant temperature _____ senses the coolant temperature for the computer.
Tool used to detect leaks and apply pressure to the cooling system
Always use _____ water when mixing with coolant
1 psi of pressure increase adds ___ degrees of boiling point protection

20 Clues: 1 ___ = 14.5 psi • Bottles of 100% coolant are called _____ • Fan that blows air in the passenger cabin • Always use _____ water when mixing with coolant • Max system pressure is stamped on the radiator ____. • Radiator ____s can bend easily and restrict air flow. • Then engine performs most efficiently at _____ temperature. • ...

Public Service Careers 2026-03-16

Across

Ranger — Protects parks, wildlife, and visitors in outdoor spaces.
Clerk — Keeps court records, schedules cases, and helps the court run smoothly.
— Responds to fires, rescues people, and teaches fire safety.
Worker — Sorts and delivers mail and packages to homes and businesses.
— Helps students learn academic subjects, skills, and habits for success.
— Oversees court cases and makes fair decisions based on the law.
— Provides advanced medical care during emergencies.
Planner — Helps design and improve streets, neighborhoods, and public spaces.
— Helps people find books, information, and learning tools.
Officer — Protects people, enforces laws, and responds to emergencies.
Counselor — Helps students with school, emotions, relationships, and future planning.

Down

— Leads a city or town and helps make decisions for the community.
Worker — Supports individuals and families by helping them find resources and solve problems.
Health Nurse — Helps communities stay healthy through education, prevention, and care.
and Recreation Worker — Organizes programs and takes care of parks and recreation spaces.
Management Specialist — Plans for disasters and helps communities respond and recover.
— Gives basic emergency medical care and transports injured or sick people.
Works Employee — Maintains roads, water systems, and other important community services.
Bus Driver — Drives buses and helps people get where they need to go safely.
Worker — Collects trash and recycling to keep communities clean and healthy.

20 Clues: — Provides advanced medical care during emergencies. • — Helps people find books, information, and learning tools. • — Responds to fires, rescues people, and teaches fire safety. • — Oversees court cases and makes fair decisions based on the law. • — Leads a city or town and helps make decisions for the community. • ...

Basic Marketing Definitions 2024-01-11

Basic Marketing Definitions crossword puzzle

Across

Segmentation:
income, is the total amount of money available to an individual or household after deducting taxes. It represents the funds that can be spent on goods and services, providing insights into the purchasing power of consumers.
size, refers to the total value or volume of a specific market, measured in terms of sales, revenue, or units. Assessing market size is crucial for businesses to understand the potential demand for their products or services within a given market.
income, is the money remaining after essential expenses, such as taxes and basic living costs, have been deducted. This discretionary income is available for non-essential, discretionary spending on luxury items, entertainment, and other non-essential goods and services.
share, represents the percentage of total market sales or revenue that a specific company or product captures. It is a crucial metric for businesses to evaluate their competitive position and performance relative to other players in the market.
segmentation, involves categorizing a market based on psychological and lifestyle factors, including attitudes, interests, values, and behavior. This segmentation strategy aims to understand and target consumers based on their personalities, lifestyles, and motivations.
mix, often referred to as the 4Ps (Product, Price, Place, Promotion), encompasses the combination of marketing elements that a business can control to influence consumer purchasing decisions. It involves strategic decisions related to product development, pricing strategies, distribution channels, and promotional activities.
market, also known as the business-to-business (B2B) market, involves transactions and exchanges of goods and services between businesses. Unlike the consumer market, the industrial market focuses on products and services that contribute to the operations and functioning of other businesses.
growth, indicates the percentage increase in the overall size of a market over a specific period. It is a key metric for assessing the health and opportunities within a market, providing insights into the potential for increased sales and revenue.

Down

profile, is a detailed and comprehensive representation of the characteristics, preferences, and behaviors of a target customer or a specific market segment. Customer profiles help businesses better understand their customers and tailor their marketing efforts to meet their needs.
marketing, involves identifying and directing marketing efforts towards a specific and well-defined segment of the market that is more likely to respond positively to a particular product or service. This strategy aims to tailor marketing messages and offerings to the needs and preferences of a specific target audience.
segmentation, involves dividing a market based on demographic factors such as age, gender, income, education, occupation, and other measurable characteristics of the population. This approach helps businesses tailor their marketing strategies to specific demographic groups.
marketing, is a marketing strategy where businesses create and promote products or services intended to appeal to a broad and undifferentiated audience. The goal is to reach the largest possible market with a standardized message, often through mass media channels.
segmentation, involves dividing a market based on geographical criteria, such as location, region, climate, and population density. This segmentation strategy recognizes that consumer needs and preferences can vary based on their geographic location.
segmentation, categorizes consumers based on their behaviors, usage patterns, and the benefits they seek from a product or service. This approach helps businesses align their marketing strategies with the specific needs and preferences of different customer segments.
market, refers to the vast and diverse group of individuals or households who purchase goods and services for personal use and consumption. It encompasses a wide range of products catering to various needs, preferences, and lifestyles of individual consumers.
marketing, involves focusing on a small, specialized segment of the market with unique and specific needs. Businesses adopting niche marketing strategies aim to satisfy the distinct requirements of a particular market segment, often characterized by its unique preferences, demographics, or behaviors.

17 Clues: Segmentation: • income, is the total amount of money available to an individual or household after deducting taxes. It represents the funds that can be spent on goods and services, providing insights into the purchasing power of consumers. • ...

CX Week 2019 - Crossword Fun! 2019-10-10

CX Week 2019 - Crossword Fun! crossword puzzle

Across

Zach Galifianakis has conversations between two ferns, but Jim and Adam prefer to chat between ___ _______.
This event featured the Amazon Web Services team, and they shared a behind-the-scenes look at how they formulate customer-centric ideas and get them to market quickly.
In this activity, you have __ _______ to help customers, grab Liberty coins, avoid obstacles and reach Doug.
___ _______, the President and COO for GRM U.S., sent out a joint message to all GRM U.S. employees and our partners in T&ES and IT about National Customer Service Week.
A daily fun activity on the CX Portal where employees can answer questions and be entered to win prizes.
Our ____ - how we operate - reflect what makes us unique.
In Boston, employees could register for the _________ ___ experience, which is a technology-infused space where attendees experience museum-like exhibits and learn what it’s like to be in a customer’s shoes.
Our values enable us to deliver on our promise of __________ for the unexpected, delivered with care.
This is the name of Mike Fiato's video series.
This site has information on local activities, recognition and appreciation, as well as opportunities to win some awesome prizes.
The year in which Liberty Mutual was founded.

Down

Our global celebration and an opportunity to recognize and thank our employees for all they do to provide exceptional protection for the unexpected, delivered with care.
The goal of this fun CX activity is to help as many customers as you can while also trying to reach Doug.
Liberty Mutual aspires to become a ___ _____ ______ Property and Casualty insurer.
Molly has invited you to join her every other month to ask a question or join the discussion at ___ ________.
In Plano and Chandler, employees could register for the __ __________, which is an exciting and engaging opportunity that provides employees a chance to step into a world where they can fully experience what it is like to be part of a customer’s experience.
The date that this years' Customer Experience Week kicks off for Liberty Mutual.
These events feature discussions about how we’re reinventing ourselves inside and outside Liberty Mutual to meet the evolving needs of our customers, employees and partners.
Spark and Spotlight are two programs that are part of _____ (hint: Recognition at Liberty).

19 Clues: The year in which Liberty Mutual was founded. • This is the name of Mike Fiato's video series. • Our ____ - how we operate - reflect what makes us unique. • The date that this years' Customer Experience Week kicks off for Liberty Mutual. • Liberty Mutual aspires to become a ___ _____ ______ Property and Casualty insurer. • ...

Homework #6, Name : 2023-10-12

Across

demand forimpulse customer is necessary
plan to control your spending of money
customer who buy item without plan
demand from customer that is not necessary
supply do not meet the demand

Down

customer who have not buy the product yet
the way you can buy an item in the future
people who buy the first time
people who make the product
place to buy a product, so you can take it home

10 Clues: people who make the product • people who buy the first time • supply do not meet the demand • customer who buy item without plan • plan to control your spending of money • demand forimpulse customer is necessary • customer who have not buy the product yet • the way you can buy an item in the future • demand from customer that is not necessary • ...

Putting It All Together – From Insight to Action 2025-05-14

Putting It All Together – From Insight to Action crossword puzzle

Across

JOURNEYS Focusing on the customer's broader relationship with the bank
A customer who actively promotes the bank
EXPECTATIONS Going above and beyond what the customer expects
A key metric for feedback and continuous improvement
Communicating clearly and with confidence

Down

ATTENTION Actively hearing and understanding the customer
OF TRUTH A small gesture that significantly impacts customer perception
The central theme: "You are the __________"
Minor, continuous improvement
Understanding and sharing the feelings of another

10 Clues: Minor, continuous improvement • A customer who actively promotes the bank • Communicating clearly and with confidence • The central theme: "You are the __________" • Understanding and sharing the feelings of another • A key metric for feedback and continuous improvement • ATTENTION Actively hearing and understanding the customer • ...

Compliance Crossword 2022-07-07

Across

Animal Emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
/ Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

18 Clues: / Nickname for Call of the Week • What type of agency is VeriFacts • VeriFact's Chief Compliance Officer • Color of the Compliance tab on the homepage • Follow the same time zone laws as phone calls • First name of VF employee who holds a PI license • Only person client information can be released to • First name of person who manages the DNC / DNF lists • ...

Businesses and Understanding Customer needs 2012-10-05

Businesses and Understanding Customer needs crossword puzzle

Across

any person which buys a product from a business or organisation
non physical products
a person who ultimately uses a product
the customer expects this to be convenient
gaining information about customers, competiors and market trends
an experimental version of a new product
the customer expects this to be reasonable
an organisation that makes goods and provides services

Down

a list of questions
a business which sells products to another business
asking questions of people or organisations
using resources such as raw materials, labour and machines
a place where buyers and sellers meet to exchange goods and services
a peson who provides date for a survey
research involving collecting new infrormation

15 Clues: a list of questions • non physical products • a person who ultimately uses a product • a peson who provides date for a survey • an experimental version of a new product • the customer expects this to be convenient • the customer expects this to be reasonable • asking questions of people or organisations • research involving collecting new infrormation • ...

Design and Dev 2025-04-16

Across

Rough sketches of design/brainstorm.
What customer wants element.(Product design specifications)
Team rules that all have to follow.
Used to launch something a great distance,
Drawing that is to scale and neat.
List made from website to tell how much wood needed for trebuchet.

Down

Research of other simmilar designs/products.
Website used to create digital version of project.
Interview individual element.(Voice of Customer)
Project that gives no use to thhe user.
Oven that is not gas or electric powered.
Used to power ov en for heat/energy.
Customer criteria element.
Instructions that are difficult to follow.
Table rating different options based on a series of questions.

15 Clues: Customer criteria element. • Drawing that is to scale and neat. • Team rules that all have to follow. • Rough sketches of design/brainstorm. • Used to power ov en for heat/energy. • Project that gives no use to thhe user. • Oven that is not gas or electric powered. • Used to launch something a great distance, • Instructions that are difficult to follow. • ...

Vocabulary Unit 2 Weeks 1 and 2 2022-10-28

Vocabulary Unit 2 Weeks 1 and 2 crossword puzzle

Across

antonym for fortunate
antonym for essential
very great in size or amount
synonym for immense
synonym for fortunate
synonym for essential
having good luck
antonym for gradually

Down

synonym for gradually
moving or changing very slowly
synonym for customer
antonym for merchant
someone who sells goods for money
something that is very important
antonym for immense

15 Clues: having good luck • synonym for immense • antonym for immense • synonym for customer • antonym for merchant • synonym for gradually • antonym for fortunate • antonym for essential • synonym for fortunate • synonym for essential • antonym for gradually • very great in size or amount • moving or changing very slowly • something that is very important • someone who sells goods for money

Jargon Buster 2022-09-29

Across

customer interaction history
run When information is updated overnight
drawer Grand total
knockout
customer relationship management tool
Easypay or Easy Bpay
transaction system

Down

Fees
the tool box in caman
Tabs in CRM
Cheque Clearance days
relationship Information Manager
a Cheque that has a clearance time
procedure processes

14 Clues: Fees • knockout • Tabs in CRM • drawer Grand total • transaction system • procedure processes • Easypay or Easy Bpay • the tool box in caman • Cheque Clearance days • customer interaction history • relationship Information Manager • a Cheque that has a clearance time • customer relationship management tool • run When information is updated overnight

The 4 Parts of a Business Model 2023-05-08

The 4 Parts of a Business Model crossword puzzle

Across

what you are offering to a particular customer segment, the value generated for those customers and how you will reach and communicate with them
revenue and cost structures a business needs to meet its operating expenses and financial obligations
the resources that an entrepreneur must have in order to deliver the CVP
people who populate the segments of a market served by the offering

Down

statement that describes why a customer should buy and use your product or service

5 Clues: people who populate the segments of a market served by the offering • the resources that an entrepreneur must have in order to deliver the CVP • statement that describes why a customer should buy and use your product or service • revenue and cost structures a business needs to meet its operating expenses and financial obligations • ...

Children's Service Worker 2023-09-17

Children's Service Worker crossword puzzle

Across

number of circuits in the NE
number of people on the CAT team
report of _____ abuse and neglect
assessment of child safety
Central _____ unit
Social services location
TIC means _____ initial contact

Down

who we help
yoga, wine, chocolate, running, sleep
Knodell
Desiree's favorite breakfast
What every one of you have
month children's division was created in 2003
Division we work in
type of vehicle terri has
number of times parents should be seen the first month of a new case
last name of CD director
what foster parents do for children
number of kids Becky has

19 Clues: Knodell • who we help • Central _____ unit • Division we work in • Social services location • last name of CD director • number of kids Becky has • type of vehicle terri has • What every one of you have • assessment of child safety • Desiree's favorite breakfast • number of circuits in the NE • TIC means _____ initial contact • number of people on the CAT team • ...

Jury Service Crossword 2023-05-02

Across

All _____!
Legal hammer
The amendment to the constitution that guarantees a right to a fair trial
Courtroom enclosure for jurors
Have you reached a ________?
Rules established by the government
Annual celebration of jurors (3 words)
____ dire (juror examination) or French for "to speak the truth"
A person who is being sued or accused of a crime in court

Down

Courtroom break
A person who brings a case against another in court
Jury room debate
Head of the Oregon Judiciary Branch (2 words)
A court order received in the mail to appear for jury duty
Twelve people (usually) sworn to render a verdict in court
Spokesperson for a jury
A jury of one's ___________
Potential juror
Person who may speak from the stand

19 Clues: All _____! • Legal hammer • Courtroom break • Potential juror • Jury room debate • Spokesperson for a jury • A jury of one's ___________ • Have you reached a ________? • Courtroom enclosure for jurors • Rules established by the government • Person who may speak from the stand • Annual celebration of jurors (3 words) • Head of the Oregon Judiciary Branch (2 words) • ...

Software Development C2 2017-02-02

Software Development C2 crossword puzzle

Across

You can use the ……… rule for breaking up large user stories.
The goal of estimation is .........
When you and the customer are really letting your ideas run wild you are ..... .....
The maximum number of days that a good estimate should be for one user story.
If a requirement is the what, an estimate is the .... ....
User stories are written from the perspective of the ………
A great user story is about ……… lines long.
When you and the customer act out a particular user story, you are .... ....
……… is a great way of getting first hand evidence of exactly how your customer works at the moment.
A User Story is made up of a ......... and a description.

Down

The best way to get honest estimates and highlight assumptions.
When you just have no idea how to estimate a user story, use a card with this on it.
When coming up with estimates, you are trying to get rid of as many ……… as possible.
After a round of planning poker, you plot all of the estimates on a ………
An estimate is good when everyone on your team is feeling .........
What an assumption becomes if it is not eliminated.
None of this language is allowed in a user story.
When everyone agrees on an estimate, it is called a .........

18 Clues: The goal of estimation is ......... • A great user story is about ……… lines long. • None of this language is allowed in a user story. • What an assumption becomes if it is not eliminated. • User stories are written from the perspective of the ……… • A User Story is made up of a ......... and a description. • If a requirement is the what, an estimate is the .... .... • ...

Accounting Procedures 2014-06-01

Across

An organisation pays the supplier for items of expenditure at the time of purchase
A document sent by the supplier to the customer listing the goods supplied and requesting payment for these goods
Goods or services are paid for at the time of purchase
Items of value owned by an organisation
The customer is allowed to pay for the goods or services some time after the sale
The profit from sales less cost of sales
When an organisation earns more money than it spends
A person or business that owes money to an organisation

Down

The amount of money paid by an organisation to purchase goods and services.
An organisation pays the supplier for the items of expenditure some time after making the purchase.
Payment for goods or services is delayed until some time after the purchase
A person or business to whom an organisation owes money.
a document sent to a supplier detailing the goods that the customer wants to purchase
Gross profit less expenses
The customer pays for goods or services at the time of the sale
when an organisation spends more money that it earns
Money owed by an organisation to other organisations, businesses and individuals
The amount of money received by an organisation from its sales

18 Clues: Gross profit less expenses • Items of value owned by an organisation • The profit from sales less cost of sales • when an organisation spends more money that it earns • When an organisation earns more money than it spends • Goods or services are paid for at the time of purchase • A person or business that owes money to an organisation • ...

Compliance Crossword 2022-07-07

Across

Animal emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
/ Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

EC Vocabulary 2024-01-16

Across

gate keeper for the flow of all of our customers’ orders into the warehouse.
an order that the customer places and picks up at the warehouse themselves
work directly with McKesson’s vendors, and they are the ones who process and submit purchase orders to the vendors for our warehouse.
travelling nurses to replenish items they keep in their car.
system the warehouse uses to show real-time status of all of our customer’s orders in our warehouse.
department within McKesson Medical Surgical who services Post Acute Care, Home Care, and Patient Home Delivery

Down

website that both we and our customers use to look up customer pricing, invoices, packing ships, allocation amounts, and place or track orders.
system McKesson uses to log and notate all of our customer interactions.
where McKesson Medical Surgical stores, picks, packs, and ships all of our customer’s orders.
responsible for managing our customer accounts.
department within McKesson Medical Surgical who services doctor’s offices, clinics,and surgery centers.
main operating system McKesson uses to place, modify, and track customer’s orders.
goods are shipped to the customer directly from the vendor.

13 Clues: responsible for managing our customer accounts. • goods are shipped to the customer directly from the vendor. • travelling nurses to replenish items they keep in their car. • system McKesson uses to log and notate all of our customer interactions. • an order that the customer places and picks up at the warehouse themselves • ...

Authentication Crossword 2024-10-07

Authentication Crossword crossword puzzle

Across

___ code isn't required; if provided, it must match
Specialists may provide or confirm ____of other owners / signers on consumer and business accounts after authentication completed
When an internal employee calls us, we must verify their identity by using...
is set of questions and answers used for customer expressing concerns about security or for those who are recent fraud or identity theft victims
can speak on behalf of customer after authentication completed and permission granted

Down

This information from the debit card can't be disclosed to the customer?
No ____ or prompts may be provided to assist callers with passing authentication
Every time a different person joins to the call, we must provide...
Don't provide account information or process transactions before customer successfully completes _____
Once verification it's completed, address can't be provided, disclosed, released except for the
Only the ______ may grant permission to speak with third party
____ types and directions aren't required to be included; if provided, must match
When performing OTP verification, we have to read the disclosure prompted. What information must be repeated to the customer before sending the OTP?

13 Clues: ___ code isn't required; if provided, it must match • Only the ______ may grant permission to speak with third party • Every time a different person joins to the call, we must provide... • This information from the debit card can't be disclosed to the customer? • When an internal employee calls us, we must verify their identity by using... • ...

Chewy Vet Services Crossword Puzzle 2023-01-10

Chewy Vet Services Crossword Puzzle crossword puzzle

Across

"The Prequel" to Data Entry; the work we do to obtain the approval.
To be valid, the _______________ needs to include the prescribing clinic information, customer information, pet's name, drug name and dosage, directions, quantity, refills, and vet's signature.
Where would you dispo an incident with multiple Rx items where one item has an approval entered and the other is still pending approval?
What do we do with an approval fax that has no open matching order?
Every SINGLE TIME we call a customer, we advise them the call may be ___________ ___ ___________.
What system do we use to pull incidents and work orders?
What we call an email to the customer in our comments, as in "sent _______."
Apoquel, Heartgard, and Vetsulin are ____________.

Down

As a WOW, we can send a customer ________ if their pet passes.
Where do we dispo an approved order after it's entered?
If the customer's order is not approved because the pet needs to be seen, it's a ____ ______.
What kind of approval can we ask for when we have a clinic on the line?
We should open ___ ______ as a stand-alone website, and keep it open when we're working in DE or CA.
Chewy's time-clock system, where we change our labor path during shifts.
If the customer’s order is not approved because the customer or pet can’t be found in the clinic’s system, it is a ____ _______.
Where do Chewtopians go inside the building for coffee and snacks?
For an order that was damaged or lost and requires a reship, we request a _____________.
In what system do you find your daily break and lunch schedule?

18 Clues: Apoquel, Heartgard, and Vetsulin are ____________. • Where do we dispo an approved order after it's entered? • What system do we use to pull incidents and work orders? • As a WOW, we can send a customer ________ if their pet passes. • In what system do you find your daily break and lunch schedule? • ...

Alicia Jackson 2019-01-09

Across

a group of customers who share common wants and needs
four basic strategies: product,place, price, and promotion
a pathway to direct products to consumers
process of creating, promoting, and presenting a product or service to meet the wants and needs of customers

Down

when goods or services are sold from the producer directly to the customer
to build and maintain relationships with their customers
involves one or more intermediaries

7 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • four basic strategies: product,place, price, and promotion • when goods or services are sold from the producer directly to the customer • ...

7 key marketing 2023-06-13

Across

Evidence consists of anything your customer sees or experiences when interacting with your business
simply an item that addresses a consumer’s wants or needs.
location where your product is available for consumers to purchase

Down

is the marketing communications put out by your brand
is simply the amount a consumer pays for a product.
in your company who are doing the selling.
happens behind the scenes as you create your product or service

7 Clues: in your company who are doing the selling. • is simply the amount a consumer pays for a product. • is the marketing communications put out by your brand • simply an item that addresses a consumer’s wants or needs. • happens behind the scenes as you create your product or service • location where your product is available for consumers to purchase • ...

Talk about your job 2023-05-31

Across

(n) something that is made to be sold
(v) to give something to someone else in return for money
(n) a person who buys goods or a service
(n) an ability to do an activity or job well

Down

(n)a collection of objects or pictures arranged for people to look at
(n) one of a group of people who work together
(v) a supply of things you will use or sell

7 Clues: (n) something that is made to be sold • (n) a person who buys goods or a service • (v) a supply of things you will use or sell • (n) an ability to do an activity or job well • (n) one of a group of people who work together • (v) to give something to someone else in return for money • (n)a collection of objects or pictures arranged for people to look at

Positioning Crossword 2023-08-23

Across

Displaying kindness and concern for others.
The ability to react quickly and in a positive way to something. (Hint: First letter is R and last letter is s)

Down

Another word for option.
A person who buys goods or services from a business.
A Synonym of excellent (e.g. High ____ product or service).
An amount that has to be paid or spent to buy or obtain something.
Something that twinkles in the night sky.

7 Clues: Another word for option. • Something that twinkles in the night sky. • Displaying kindness and concern for others. • A person who buys goods or services from a business. • A Synonym of excellent (e.g. High ____ product or service). • An amount that has to be paid or spent to buy or obtain something. • ...

Flight Deck Week: Value Stream Management 2025-03-10

Flight Deck Week: Value Stream Management crossword puzzle

Across

the goal is to _____ unnecessary waste
value stream management optimizes impact on _ _ _ _
8 forms of waste
the goal is to _____ necessary waste

Down

set of actions that take place over time to deliver a product to a customer.
_____ leaders use VSM to lead kaizen in their area and improve the flow of value for customers
any activity that changes the form, fit or function of a product or service is value ___

7 Clues: 8 forms of waste • the goal is to _____ necessary waste • the goal is to _____ unnecessary waste • value stream management optimizes impact on _ _ _ _ • set of actions that take place over time to deliver a product to a customer. • any activity that changes the form, fit or function of a product or service is value ___ • ...

RELIABILITY ENHANCEMENT PROGRAMS 2022-02-15

RELIABILITY ENHANCEMENT PROGRAMS crossword puzzle

Across

HIDDEN AND EVIDENT
E
HOW SOMETHING RESULT IN FAILURE MODE
ASSESSMENT OF HOW SERIOUS THE FAILURE IS
WHAT DOES THIS COMPONENT DO
N
O
ASSESSMENT OF THE LIKELIHOOD OF FAILURE
INTENDED PURPOSE OF A PRODUCT OR PROCESS
RPN=SxOxD
FUNCTIONS FAILURE MODES CAUSES EFFECTS

Down

RCM
S
PREVENT THE CAUSE OF FAILURE MODE
CATEGORIES OF FAILURE
WHAT BROKE OR WHAT WAS DONE WRONG
PRODUCT OF SEVERITY AND OCCURANCE RATING
LIKELYHOOD OF A CAUSE HAPPENING
WHAT WILL BE AFFECTED BY PRODUCT FAILURE
ADVERSE CONSEQUENCE THE CUSTOMER MIGHT EXPERIENCE

20 Clues: S • E • N • O • RCM • RPN=SxOxD • HIDDEN AND EVIDENT • CATEGORIES OF FAILURE • WHAT DOES THIS COMPONENT DO • LIKELYHOOD OF A CAUSE HAPPENING • PREVENT THE CAUSE OF FAILURE MODE • WHAT BROKE OR WHAT WAS DONE WRONG • HOW SOMETHING RESULT IN FAILURE MODE • FUNCTIONS FAILURE MODES CAUSES EFFECTS • ASSESSMENT OF THE LIKELIHOOD OF FAILURE • ASSESSMENT OF HOW SERIOUS THE FAILURE IS • ...

chapter 13.1 key terms created by Johnathan Watkins 2019-01-09

chapter 13.1 key terms created by Johnathan Watkins crossword puzzle

Across

a group of customers that share same wants and needs
a pathway to direct products to consumers
product, place, price, and promotion

Down

goods and services sold to the customer
the point at which total revenue or sales equal total costs and expenses of developing and offering a product or service
build and maintain relationships with their customers
creating,promoting, and presenting a product

7 Clues: product, place, price, and promotion • goods and services sold to the customer • a pathway to direct products to consumers • creating,promoting, and presenting a product • a group of customers that share same wants and needs • build and maintain relationships with their customers • ...

VOCABULARY 2017-09-20

Across

la edad mental del justo
vestimenta
lugar de investigación
room lugar de presentaciones
department organización o jerarquia
derivado del azucar
maquina para subir y bajar mas rapido
representative asesoramiento de un producto
accountant registo del movimiento del dinero
redes sociales
más cómodo que de pie
donde haces tus necesidades
lo contrario de algo
service clerk ayuda a las personas con dudas
cubierto
la edad mental del franco

Down

director encargado de las finanzas
park lugar para jugar con coches
lugar donde se hace la comida
floor la hermana de la primera planta
H2O+CO2
solicitar para reunirse con alguien
lugar para tomar algo
subir y bajar sin esfuerzo
la edad que tiene el franco
lo contrario de arriba
atender a personas
lugar donde suelen salir goteras
department reparación de
productos de un centro comercial
la accion cuando acabas para irte a casa
lugar de reunion
lo contrario de abajo
derivado de empresa
exposición
of It experto en ordenadores

36 Clues: H2O+CO2 • cubierto • vestimenta • exposición • redes sociales • lugar de reunion • atender a personas • derivado del azucar • derivado de empresa • lo contrario de algo • lugar para tomar algo • más cómodo que de pie • lo contrario de abajo • lugar de investigación • lo contrario de arriba • la edad mental del justo • department reparación de • la edad mental del franco • subir y bajar sin esfuerzo • ...

SMNF LAB WEEK CROSSWORD PUZZLE 2017-03-29

SMNF LAB WEEK CROSSWORD PUZZLE crossword puzzle

Across

It's time for a raise?
Microbiology specimens only
Fluid in green top
Call the result now
The best boss
List for sending to Sutter Labs
SMFN Lab Medical Director
The best lab team in Sutter
Babies' got a hot foot
Department testing BMP
One, two or three hour test
SMF Lab director
Opposite of automated
Used to be General
Name of chemistry instrument
Tube for coagulation testing
I feel silly with this on my head
Urinalysis test code
440 open early
lab regulations

Down

Patient waiting for signed orders
Electronic Health Record
Customer Service
Why we are here!
Lookup test information
Draw CBC in citrate tube
Courier company
I need a doctor now
Purple and pink
Takes the blood
Left behind test
Find the policy/procedure
Needle for babies
Lab information System
Department testing CBC
Together Everyone Achieves More
Tests the blood
Fluid in red top tube
Want the result now
Blood types

40 Clues: Blood types • The best boss • 440 open early • Courier company • Purple and pink • Takes the blood • Tests the blood • lab regulations • Customer Service • Why we are here! • Left behind test • SMF Lab director • Needle for babies • Fluid in green top • Used to be General • Call the result now • I need a doctor now • Want the result now • Urinalysis test code • Opposite of automated • Fluid in red top tube • ...

Goodwill Games 2012-06-26

Across

Northbrooks very newest manager
Store's top mentor and ringleader
Backroom singer with a smile, dancing and singing is his style
Items given to Goodwill not a landfill
Hard working manager, and some say looks like a "Rock"
Goodwill's HQ is located in ___________
Have "green drawers"
Our number two shares her knowledge with you
Thank you for supporting the Goodwill _______
Manager with unequaled patience who takes/bakes the cakes
Richard reports to this smiling powerhouse
Northbrooks second newest organizer and advisor
Ninja Turtles are his passion wore pink pants,fashion?

Down

Abe Lincoln was his drivers ed instructor
Every donor and buyer gets smile and a ________
Clothes racks found in this department
The display is this managers forte.
Open for business at ____o'clock
________ Service Manager and checks you out
A safe place to store the greenbacks
Our store metal rocker,heavy in that sense
Glasses and dishes are found in this department
If it can't be used it goes into _______
Northbrooks store number ________ -one
Tiny terrific cashier
Keeps the store sparkling

26 Clues: Have "green drawers" • Tiny terrific cashier • Keeps the store sparkling • Northbrooks very newest manager • Open for business at ____o'clock • Store's top mentor and ringleader • The display is this managers forte. • A safe place to store the greenbacks • Clothes racks found in this department • Items given to Goodwill not a landfill • Northbrooks store number ________ -one • ...

Happy Birthday Dad 2022-08-02

Across

The site of many pictures
Esteemed financial institution
Canned drink after a night swim
Demonic dog with a taste for penguins
Sudden pancake related illness accompanied by fainting
One of Dad's favorite American singer-song writers
Hearty meal, once more
Whoville-esque undergarment
Alter ego with the NYT
Woodland creature with a knack for basketball
Where Merry's steak goes to die
Iconic facial hair, for short
To vomit, as seen on "the bucket"
A collection of Dad-isms and advice

Down

Alternative to Sand Beach
Technique for a quick sand castle
Emergency room for toys and broken items
Backyard nemesis
Bedtime story heroine known for her hair
To pursue quickly
Dad's favorite suffix to add to gadget names
Dad super power related to customer service
Rare and gross cheese snack
Stinky vaseline
The sound of fainting
I spy...
Dad dinner creation, to kids' horror
Mom has a lot, to Dad's dismay
Allegedly lurks in the deep end of the GHA pool, for short
Pen type of choice

30 Clues: I spy... • Stinky vaseline • Backyard nemesis • To pursue quickly • Pen type of choice • The sound of fainting • Hearty meal, once more • Alter ego with the NYT • The site of many pictures • Alternative to Sand Beach • Rare and gross cheese snack • Whoville-esque undergarment • Iconic facial hair, for short • Esteemed financial institution • Mom has a lot, to Dad's dismay • ...

Sports Marketing Crossword 2023-11-30

Sports Marketing Crossword crossword puzzle

Across

a short and striking or memorable phrase used in advertising.
A method to gain publicity for someone or something
Giving the right value to an item
Someone who uses the product
A item required to get into events
Going in or entering an event
A person or things that represents your brand
An item that has value
Promoting an item or event out to the public
Doing work for someone or something
The opposite of ingress
a type of product manufactured by a particular company under a particular name.

Down

A symbol that represents a brand
A company that funds someone or something
Someone who buys the product
Something that brings happiness to you
where something takes place
A place to store your vehicle for a short amount of time
A strong feeling of support
Something you play in that involves physical activity
Something that happens
A type of promotion
where a sporting event can take place
a thought or suggestion as to a possible course of action.

24 Clues: A type of promotion • Something that happens • An item that has value • The opposite of ingress • where something takes place • A strong feeling of support • Someone who buys the product • Someone who uses the product • Going in or entering an event • A symbol that represents a brand • Giving the right value to an item • A item required to get into events • ...

Sports Marketing 2023-11-21

Across

A space to put your vehicle
Someone who uses a product
The publicization of a product, organization, or venture so as to increase sales or public awareness.
A thing that gives someone the right to enter an event
A phrase the represents a brand
Receiving aid from other people and products
The action of leaving a event or place
Public promotion of a product
A space of value or importance
The amount something is worth

Down

A product made by a specific company
A person that buys a good or product
Brings enjoyment to you and others
The action of going in a place
A place where especially one of importance
Items that satisfy human wants
Purchasing a product from the same company over and over again
Helping someone with something
A thought to a course of action
A image that represents a team or company
An athletic game
A character that provides entertainment at an event
Promoting products or events
A place where an organized event happens

24 Clues: An athletic game • Someone who uses a product • A space to put your vehicle • Promoting products or events • Public promotion of a product • The amount something is worth • The action of going in a place • Items that satisfy human wants • Helping someone with something • A space of value or importance • A thought to a course of action • A phrase the represents a brand • ...

4.3 Achieving quality production 2023-10-31

4.3 Achieving quality production crossword puzzle

Across

TQM Relies on all.....
A system of management based on the principle that every staff member must be committed to maintaining high standards
Quality assurance leads to higher....
Quality products help businesses etsablish a good...
quality is about how your products meet...
TQM reduces customer....
Quality control maybe ....because we must pay for inspectors
a good or service that meets customers’ expectations
Consequence of low quality products

Down

preventing mistakes and defects in manufactured products and avoiding problems before they happen
Quality assurance is based on setting agreed...
Quality products help businesses increase
In quality assurance workers are ... for their work
Total quality management is an organization-wide...
based on inspection of the product or a sample of products
Quality control is about......
Relies on employees being ......to maintaining the standards set
Quality products help businesses attract new...
TQM reduces....
Business want to make products that have zero....
Quality products help businesses help save money from...
Consequence of low quality products
In quality control less worker ....... is required

23 Clues: TQM reduces.... • TQM Relies on all..... • TQM reduces customer.... • Quality control is about...... • Consequence of low quality products • Consequence of low quality products • Quality assurance leads to higher.... • Quality products help businesses increase • quality is about how your products meet... • Quality assurance is based on setting agreed... • ...

TOTAL QUALITY MANAGEMENT PUZZLES 2016-06-28

TOTAL QUALITY MANAGEMENT PUZZLES crossword puzzle

Across

The process drives the creation of products and services
Measure of how closely a product or service meets the specifications
TQM & ISO both focuses on
the burden of inspecting the quality of purchased material rests with the
The process mapping is a diagram of
Allows the manager to anticipate the future so then can plan accordingly
Long-term remedial action for a process (Poka-Yoke) is the responsibility of
refers to a manufacturer being liable for a damage caused by a product
Forecast accuracy ________ as time horizon increases

Down

--management is responsible for quality objective
The situation in which a product, part or system does not perform as intended is referred
activities prove that products and services meet the required quality standard
__________ use explanatory variables to predict the future
The goal of Total Quality Management is
____ are accountable for process performance-
quality function deployment means
Forecasts are rarely perfect because of
Term refers to a continuous measurement of an organization’s products
Malcolm Baldrige national quality award is for (MBNQA)
Promote quality standards to improve efficiency and productivity

20 Clues: TQM & ISO both focuses on • quality function deployment means • The process mapping is a diagram of • The goal of Total Quality Management is • Forecasts are rarely perfect because of • ____ are accountable for process performance- • --management is responsible for quality objective • Forecast accuracy ________ as time horizon increases • ...

1.0 TYPE OF CUSTOMERS 2026-02-03

Across

Customers thinking of leaving another brand
Customers who are confused and need guidance
Customers buying for a specific purpose only
Customers who rely heavily on facts, data, and logic
Friendly customers who value relationships and trust
Customers interested mainly in reduced prices
Customers who read reviews and compare features
Customers who recommend the business to others
Customers who compare products before deciding
Goal-oriented customers who want quick decisions
Enthusiastic customers who rely on emotions and creativity

Down

Customers who browse for fun and new product
Customers who buy without planning
Online customers who know exactly what they want
Customers who have just made their first purchase
Customers unhappy with products or services
Customers who frequently use products but may still switch
Customers who are only browsing and not ready to buy
Customers buying for a one-time purpose
Customers who stopped using the service
Customers focused on saving money and deals
Repeat customers loyal to the brand
Hidden customer needs not openly expressed

23 Clues: Customers who buy without planning • Repeat customers loyal to the brand • Customers buying for a one-time purpose • Customers who stopped using the service • Hidden customer needs not openly expressed • Customers thinking of leaving another brand • Customers unhappy with products or services • Customers focused on saving money and deals • ...

Service Newsletter 2024-06-30

Across

how fast you scan
AI camera program at the lanes and SCO's
ability to take care of a customer within $5.00
electronic device used for calculating transactions at point of sale
talks with Lisa about your metrics and how to improve

Down

the device you should have on you when working at the SCO's
the device you should not be on
what you should be offering customers to apply for
need them more then they need us
only these cashiers will be allowed to work the SCO's
our reward program
the method of measuring our scores

12 Clues: how fast you scan • our reward program • the device you should not be on • need them more then they need us • the method of measuring our scores • AI camera program at the lanes and SCO's • ability to take care of a customer within $5.00 • what you should be offering customers to apply for • only these cashiers will be allowed to work the SCO's • ...

Client Service 2024-07-19

Across

Proper respect , language or manners
A key to effective client service
A survey or tool used to measure client satisfaction
Clear about goals, tracking , reporting progress and delivering a quality product on time.What is the phrase called as ?
Enraptures the main idea of the email or why we are sending it

Down

Tailoring services to meet individual client needs
Always start your email with a ____
Continuous process to enhance client satisfaction
If we are uncertain of the right course of action , what do we do ?
The act of solving a problem or a dispute
Make sure your ________ is correct when writing an email
In a well-constructed email these are short and easy to read

12 Clues: A key to effective client service • Always start your email with a ____ • Proper respect , language or manners • The act of solving a problem or a dispute • Continuous process to enhance client satisfaction • Tailoring services to meet individual client needs • A survey or tool used to measure client satisfaction • ...

SERVICE ADMINISTRATION 2022-10-25

Across

TIME ALLOWED TO PERFORM SERVICE
DELUXE SPRING
NUMBER OF DAYS FOR DELIVERY SCHEDULE
WHERE IT ALL
DELIVERY
SERVICE
REQUIRED ON ALL WORK ORDERS
WHERE IT ALL

Down

REQUIRED FOR EACH SEGMENT
WE BELIEVE IN MAKING
GO THE EXTRA
POSITIVE
TWENTY MILE

13 Clues: SERVICE • DELIVERY • POSITIVE • TWENTY MILE • GO THE EXTRA • WHERE IT ALL • WHERE IT ALL • DELUXE SPRING • WE BELIEVE IN MAKING • REQUIRED FOR EACH SEGMENT • REQUIRED ON ALL WORK ORDERS • TIME ALLOWED TO PERFORM SERVICE • NUMBER OF DAYS FOR DELIVERY SCHEDULE

Service Standards 2025-12-02

Across

Try to find a way to say this when members ask for help
Be sincere, professional and welcoming when doing this
You do this when you challenge yourself and expectations to think of ways to elevate yourself above the competition
Take time to ___ to members words, tone, body language and watch how they feel
It is important to continue this through training, and other tools like the internet, newspapers, books and television
Members in front of you are always this
We exist because of these

Down

The feeling we want to give members by using their name and thanking them for their business
A way to greet members
A way to help members access their accounts
This is crucial to complete transactions in a way that members will be confident and trusting in your knowledge
What to do without casting blame, if something goes wrong

12 Clues: A way to greet members • We exist because of these • Members in front of you are always this • A way to help members access their accounts • Be sincere, professional and welcoming when doing this • Try to find a way to say this when members ask for help • What to do without casting blame, if something goes wrong • ...

service begrepp 2025-12-04

Across

att se till att varorna ser bra ut på hyllan
kunden genomför köpet
hur vi uppfattar eller känner något eller någon.
hur man beter sig och vad du tycker
första mötet eller intrycket du ger kunden

Down

ger kunden förslag på lösningar
en liten utställning i butiken.
sånt som ett företag eller en person eller företag tycker är viktigt.
alla varor som butiken eller företaget säljer
när man pratar med kroppen
när två företag säljer liknande produkter
lyssnar på kundens behov

12 Clues: kunden genomför köpet • lyssnar på kundens behov • när man pratar med kroppen • ger kunden förslag på lösningar • en liten utställning i butiken. • hur man beter sig och vad du tycker • när två företag säljer liknande produkter • första mötet eller intrycket du ger kunden • att se till att varorna ser bra ut på hyllan • alla varor som butiken eller företaget säljer • ...

Community Service 2026-03-04

Across

Is a government-sponsored program in which American volunteers serve in other countries for two years
______Opportunities-Refer to organizations which have affiliations across the United States
Works to build strength, stability and self-reliance in partnership with individuals and families in need of affordable housing
an individual who chooses to help without being paid for their services
partnerships
serving others without earning wages or a salary

Down

a large service that requires a long time committment
a small service that does take a long time committment
general term to describe various programs, support services and opportunities available in communities to help local residents
helping a local community organization
______opportunities-Refer to organizations which have affiliations across the United States and in countries around the world
is someone who lives in a village, town or city

12 Clues: partnerships • helping a local community organization • is someone who lives in a village, town or city • serving others without earning wages or a salary • a large service that requires a long time committment • a small service that does take a long time committment • an individual who chooses to help without being paid for their services • ...

AWS Services I 2025-04-19

Across

SQL-compatible managed database service
Fully managed message queue
Content delivery network
Serverless event-driven compute
Graphical interface for managing AWS resources
Data warehouse service

Down

NoSQL key-value and document database
Kubernetes service on AWS
Domain Name System service
Real-time monitoring and metrics
Automates infrastructure provisioning
Machine learning service
Central repository for container images
Virtual servers in the cloud
Scalable object storage system
Identity and access control service

16 Clues: Data warehouse service • Machine learning service • Content delivery network • Kubernetes service on AWS • Domain Name System service • Fully managed message queue • Virtual servers in the cloud • Scalable object storage system • Serverless event-driven compute • Real-time monitoring and metrics • Identity and access control service • NoSQL key-value and document database • ...

TEOA Onboarding 2015-05-19

Across

The A in TEOA
The Q in what our customers demand
The D in what our customers demand
The M in PIM
The I in PIM
The P in PIM
Functions that strive to get the real voice of the external customer
Business culture and readiness for change to ensure sustainability
Function responsible to improve the supplier/buyer relationship
Function responsible to improve new product development efficiency
The O in TEOA
Function responsible to reduce the complexity of the warehousing system and delivery process

Down

The S in what our customers demand
Management systems to support the effective use of the tools
Function responsible to reduce variations in all factory processes
TEOA tools to eliminate waste and improve efficiency
The P in what our customers demand
Change for the Better
A TEOA goal that strives for alignment in how we do things
A demonstrated way to perform a task or manage a process
A TEOA goal that strives to reduce waste in processes
A TEOA goal that seeks an injury-free workplace

22 Clues: The M in PIM • The I in PIM • The P in PIM • The A in TEOA • The O in TEOA • Change for the Better • The S in what our customers demand • The Q in what our customers demand • The D in what our customers demand • The P in what our customers demand • A TEOA goal that seeks an injury-free workplace • TEOA tools to eliminate waste and improve efficiency • ...

Great Place To Work 2016-05-30

Across

Backup system for collections
2016 Holiday Party Theme
Chat system
Our Site Leader
This is completed on the account if there is a POR
Fast payment option if cardholder does not have a check or debit
Health Insurance Provider
Internal email server
Useful tool to find information
Form you submit to remove a phone number from the dialer
Time tracking tool
Our Newest Client
Weekly business group meetings

Down

Main collections work system
Synchrony's newest collections site
Offers a membership to non-exempt employees free of charge
Recognition program
Assists with CAP, escalations and questions
When a customer is no longer eligible for a CAP, they could possibly qualify for this
Our Credit Brand
Internal customers we service
Cards that carry the Visa or MasterCard logo as well as the store name
System used to request vacation time
Disclosure required in certain states
New hires are located in this area before joining their teams
System used to process debit payments
Improperly posted payment
To acknowledge and empathize

28 Clues: Chat system • Our Site Leader • Our Credit Brand • Our Newest Client • Time tracking tool • Recognition program • Internal email server • 2016 Holiday Party Theme • Health Insurance Provider • Improperly posted payment • Main collections work system • To acknowledge and empathize • Backup system for collections • Internal customers we service • Weekly business group meetings • ...

Chart of Accounts 2018-09-09

Across

Cost price of goods sold
Earnings from keeping money in the bank
Cars, vans, trucks, motorcycles for business use, >1 year
Resources (CIH/CAB/Inventory/MV etc) taken out for personal use
Business received discount from credit supplier for paying early
Borrowings from a bank, repayable <1 year
Money kept in the business bank, cheques
Earnings from the selling price of goods
Owings from credit customers, goods related
Resources contributed by the owner to the business, for business use
Cost of a service (using space for business activities)
Goods bought for resale
Computers, printers, scanners for business use, >1 year
Pens, pencils, staplers, for business use, NOT FOR RESALE

Down

Selling price of goods returned from the customers to the business
Owings from credit customers, non-goods related
Borrowings from a bank, repayable >1 year
Furniture for business use, >1 year
Owings to credit suppliers, goods related
Physical cash in the business
Cost of borrowing money from a lender
Business gave discount to credit customer for paying early
Owings to credit suppliers, non-goods related

23 Clues: Goods bought for resale • Cost price of goods sold • Physical cash in the business • Furniture for business use, >1 year • Cost of borrowing money from a lender • Earnings from keeping money in the bank • Money kept in the business bank, cheques • Earnings from the selling price of goods • Borrowings from a bank, repayable >1 year • Owings to credit suppliers, goods related • ...

intro to cost control 2020-11-09

Across

A business's efforts to manage how much it spends
income from sales before expenses
a record of the number of portions of every item
A smoothing technique managers use that helps average sales information
number if customers an operation serves
compilation of sales and costs
Sheet that lists all menu items
financial plan for a specific period of time
allows a business to track sales and inventory
costs of an operation that stay the same

Down

incurred only when a meal or service is provided
that do not change, insurance, utilities
the cost of food items
The cost of all staff
amount of money the average customer spends
list of items often separate from the invoice
The cost of ingredients to make a beverage
a one-stop-shop that provides equipment, food and supplies
tool managers use to look at current business trends
a loss of value over time
information related to the restaurant's past performance
bill received by the restaurant for something purchased for use

22 Clues: The cost of all staff • the cost of food items • a loss of value over time • compilation of sales and costs • Sheet that lists all menu items • income from sales before expenses • number if customers an operation serves • that do not change, insurance, utilities • costs of an operation that stay the same • The cost of ingredients to make a beverage • ...

Module 3, Lesson 5: A Job Interview 2020-10-31

Module 3, Lesson 5: A Job Interview crossword puzzle

Across

Susan has a lot of experience. She will _____________________________ of manager.
There is a sale on shoes in the men’s __________________.
“Do you visit your family during the ______________________?”
The restaurant is opening a second ________________ five miles away.
“Do you want to ___________________ and get some coffee?”
_______________________ with people when you speak to them to show that you’re focused on what they’re saying.
Wearing nice clothing will help you ______________________________________ during your interview.
The __________________ asked me questions about my experience and education.
I’m going to _________________________ at a retail store.
Exercising regularly helps Eduardo ______________________.

Down

This store has a __________________ for providing great customer service.
He is suffering from a ____________ illness.
The store is having a big sale today. All __________________ is 25% off!
It’s important to _________________ in an emergency.
I don’t mind working _________________ because I get paid time and a half.
Employees must always ______________________________ at work.
Loud noises make it hard for me to _______________ my homework.
Jessica doesn’t like shopping on Black Friday because the stores are very ________________.
It’s ___________ to say “please” and “thank you.”
The restaurant wants to ________ another server to work on weekends.

20 Clues: He is suffering from a ____________ illness. • It’s ___________ to say “please” and “thank you.” • It’s important to _________________ in an emergency. • There is a sale on shoes in the men’s __________________. • “Do you want to ___________________ and get some coffee?” • I’m going to _________________________ at a retail store. • ...

Careers 2024-05-24

Across

helps families in crisis situations
assists with receiving payment from insurance and pts
1 year program to assist in surgery
prescribes meds tx pts under MD supervision
counsels pts with healthy eating habits
takes blood from patients
3 levels of emergency medical care
multi competent workers
can diagnose and treat animals
1 year nursing
learns how to give meds take vitals take blood pt care
2 year nursing

Down

creates new machines and new medical technology
Masters degree and assists pts with ADLs
Masters degree and does counseling no meds
specializes in skin disorders
can fix eyeglasses and fit for contacts
helps children in hospital settings with illnesses and injuries
specializes in heart disorders
therapy with fun activities
dispenses and sorts medications and customer service
deep cleans teeth and removes stains
Bachelors degree treats and prevents injuries in athletes
creates and tests new medications
specializes in liver stomach and intestines
group of careers focused on uncovering an illness or disease
specializes in teeth and oral care

27 Clues: 1 year nursing • 2 year nursing • multi competent workers • takes blood from patients • therapy with fun activities • specializes in skin disorders • specializes in heart disorders • can diagnose and treat animals • creates and tests new medications • 3 levels of emergency medical care • specializes in teeth and oral care • helps families in crisis situations • ...

Fleet Farm Know It All 2024-07-01

Across

Zone 1 and 3 manager.
I like to test the new chairs here.
If I ever need an outside shower I can go here.
These are the initials for our store location.
Where can I find a cookie sheet?
I always get my giant gummy bears here.
Company that now owns Fleet Farm.
I can get a new drill bit here.
What department can I find a funnel in?
Deals of the summer.
Department I can get a dog toy and chicken feed in.

Down

Apparently now is the best time to buy new snow pants in this department.
You may find fertilizer here.
These change out every month.
Mr. Speedy
This department seems to be buried in signs these days.
First Fleet Farm Location.
First name of the Fleet Farm founder.
What we call our general manager.
How we refer to our gas marts.
This department of 1 is always making me do planograms.
What we call customer service.
She can make a schedule and knit you a sweater at the same time.

23 Clues: Mr. Speedy • Deals of the summer. • Zone 1 and 3 manager. • First Fleet Farm Location. • You may find fertilizer here. • These change out every month. • How we refer to our gas marts. • What we call customer service. • I can get a new drill bit here. • Where can I find a cookie sheet? • Company that now owns Fleet Farm. • What we call our general manager. • ...

Entrepreneurship Crossword 2023-02-28

Entrepreneurship Crossword crossword puzzle

Across

A meeting where people try thinking of creative solutions to a problem
Total amount of profit made by company
Group of people that a company is advertising to
Words/symbols that represent a company
When you turn someone into a paying customer through marketing
A short pitch that tells you about a product/comapany
Someone who sets up their own business
Things that will be owned for an extended period of time
The person who started a company

Down

How much a company can effect the environment
Things people remember about your company
When a company sales enough to start making profit
Something a business wants to accomplish
Costs that stay the same no matter what
The amount of money Coming and going from a business
Releasing a new product or service to the public
When a large amount of people all invest a small amount to a business to help start them up
Money paid or cost
Things a Business Owns
Act of giving someone a job

20 Clues: Money paid or cost • Things a Business Owns • Act of giving someone a job • The person who started a company • Total amount of profit made by company • Words/symbols that represent a company • Someone who sets up their own business • Costs that stay the same no matter what • Something a business wants to accomplish • Things people remember about your company • ...

Spelling Words - Sep 13 2021-09-15

Spelling Words - Sep 13 crossword puzzle

Across

a tall fast growing tree of north temparate regions
a person or organation that buys goods or service from a store
normal standerd natural
a long green skinned fruit with watery flesh usually eatan rasw or in salad
one person or thing
a plant or part of a plant used as food
Suitcase or other bags in which to pack personal belongings
a pharmisist or retailer of medicine drugs
worth a greta deal of money
capable of being moved
be in state or be asleep

Down

the reason for which something is done or created or for which something exists
liked admired or enjoyed by many people or a particular person or group
seek information or important files to somebody or someone
an angle
Put things in a neat order,attractive,or required order
prepare an duse for crops or gardening
likely to be in a case or to happen
an apparation of a dead person which is beleived to appear or becomemanifest to the living typically as a nebulous image
a person who is fully grown and developed

20 Clues: an angle • one person or thing • capable of being moved • normal standerd natural • be in state or be asleep • worth a greta deal of money • likely to be in a case or to happen • prepare an duse for crops or gardening • a plant or part of a plant used as food • a person who is fully grown and developed • a pharmisist or retailer of medicine drugs • ...

Sports marketing 2024-01-17

Across

figure out how much an item costs
someones dedication to a brand
a symbol or other design
a person or thing that is supposed to bring good luck
the action of helping or doing work for someone.
an activity involving physical exertion and skill
the action or fact of going in or entering.
someone who uses the product
a place where an activity is held
a thought or suggestion as to a possible course of action.
getting money to sponser your event
a placeholder to get into an event
letting people know

Down

someone who buys a product
something to purchase
promoting an event
where to park
the place where something happens
the activity or business of promoting and selling products or services
the action of providing or being provided with amusement or enjoyment.
what the brand goes by
type of product manufactured by a particular company under a particular name
where something is located
the action of going out of or leaving a place.

24 Clues: where to park • promoting an event • letting people know • something to purchase • what the brand goes by • a symbol or other design • someone who buys a product • where something is located • someone who uses the product • someones dedication to a brand • figure out how much an item costs • the place where something happens • a place where an activity is held • ...

BLPC: Past, Present, Future 2022-06-08

BLPC: Past, Present, Future crossword puzzle

Across

Area of focus in this year's Engagement Survey Corporate Action Plan
Annual Company-based initiative to mark Hurricane season
Department responsible for BLPC's customer Code of Practice
_______________ energy is part of BLPC's future
Location of proposed wind farm project
Number of years celebrated by Barbados Light and Power this year
Senior Legal Counsel by day, published author by night
Location of BLPC's joint venture with BWU and BNOCL
Portal used to log ICT, HR and Facilities requests

Down

One of this year's 'Forty Years of Service' recipients
These temporary units have been disassembled and retired
Quarterly corporate training to maintain safety while using Company's networks
Business unit responsible for the maintenance of gas turbines and LSDs
Newsletter written for BLPC's business customers and associates
Recent activity held to reduce COVID-19 transmission
Anniversary Week activity held on Tuesday June 14
The newest addition to BLPC's Leadership team
Kudos platform is used to share peer-to-peer _____________
This month's Corporate Social Responsibility initiative
Upcoming forum to discuss Company's rate application

20 Clues: Location of proposed wind farm project • The newest addition to BLPC's Leadership team • _______________ energy is part of BLPC's future • Anniversary Week activity held on Tuesday June 14 • Portal used to log ICT, HR and Facilities requests • Location of BLPC's joint venture with BWU and BNOCL • Recent activity held to reduce COVID-19 transmission • ...

Unit 49: Eating in A Restaurant 2026-02-24

Unit 49: Eating in A Restaurant crossword puzzle

Across

a piece of printed paper that shows the amount of money a person has to pay for goods or services received
The female person who serves the food.
Sweet food eaten at the end of the meal.
The list of food available.
a person, organization, company, etc. that pays to get things from businesses or stores
The male person who serves the food.
Cooked in an oven.
A drink, such as water, juice or wine.
Food that tastes very good.
Are you ready to _________?
Not cooked (e.g., raw fish/sushi).

Down

Cooked in hot water.
course The main dish. The largest part of the meal.
Paper money you can use as a method of payment
Cooked in oil/fat.
To arrange a table in advance
with no
Another word for "starter". The first small dish (e.g. soup, salad, etc.)
Cooked over fire/grill.
Plastic square that allows you to purchase goods/services on debit or credit.
A list of dishes available in a restaurant.
Extra money given to the waiter for good service.

22 Clues: with no • Cooked in oil/fat. • Cooked in an oven. • Cooked in hot water. • Cooked over fire/grill. • The list of food available. • Food that tastes very good. • Are you ready to _________? • To arrange a table in advance • Not cooked (e.g., raw fish/sushi). • The male person who serves the food. • The female person who serves the food. • A drink, such as water, juice or wine. • ...

A Brilliant Mind 2025-09-15

Across

The Bottom Floor Is Called
Snow Is Falling and Winter Is Calling (Season)
With $5000 On The Brink Of Bankruptcy (Location)
Reason Memphis Airport Was Chosen Was Because Of Its _______ Population (Actress; Tina Fey's Movie)
FedEx Office (Original Name)
Centralized FedEx News
Initially Tested In ____ City Networks
Messenger
Every Action Matters (Speak Up)
Exceptional Service (Customer)
Cruise Vessel
Original Outlined Presentation Was In The Form Of A ____ (Visionary)
Drawing Of A Dog Carrying A Package (Logo)

Down

To Move Slowly And Steadily Or With Increased Speed
The Purple Promise Quality Award
A Place Known For Its Healing Water (Founded)
Volunteer
Company Name Used Twice Before Being Redesigned (FedEx Global Logistics)
The Company's Original Nickname
Equality, Opportunity And ____
What Is The Last Leg Of The Journey
How Many Subsidiaries (Corporation)
When Downsizing Some Companies Choose To Offer (Voluntary)
The Genius Subliminal Marketing Message Between E and X Is An (FedEx)
I Contribute To A Positive FedEx _____ (Poster)
What Happened In The Early 70's From Little Rock to ______

26 Clues: Volunteer • Messenger • Cruise Vessel • Centralized FedEx News • The Bottom Floor Is Called • FedEx Office (Original Name) • Equality, Opportunity And ____ • Exceptional Service (Customer) • The Company's Original Nickname • Every Action Matters (Speak Up) • The Purple Promise Quality Award • What Is The Last Leg Of The Journey • How Many Subsidiaries (Corporation) • ...

3 P's of Product, Price, Place 2026-01-05

3 P's of Product, Price, Place crossword puzzle

Across

How and where a product will get to customers
Selling A product at a low price making no profit to attract customers16
A tangible item that can be touched
Setting a high starting price to maximize profits from early buyers
sellings straight from producers to consumers
selling multiple products together at one combined price
A high price to create an image of quality and luxury15
temporary decreasing prices to encourage sales
A price that everyone pays the same
Businesses that make or produce goods

Down

a code that gives customers discounts
Setting a low price to enter a market to attract customers
A intangible item that is a service
Businesses that buy in bulk amounts and sells them in smaller amounts
the amount of product a customer buys
The containter or wrapping that holds the product
The amount of the product your receiving
Customers exchanging an old product for credit towards a new one
A symbol or design to identify a brand or company
People that sell the product for the producers and dont own the product

20 Clues: A intangible item that is a service • A tangible item that can be touched • A price that everyone pays the same • a code that gives customers discounts • the amount of product a customer buys • Businesses that make or produce goods • The amount of the product your receiving • How and where a product will get to customers • sellings straight from producers to consumers • ...

Business 2025-09-22

Across

The amount of money needed to make or buy something.
The total money a company receives in one year.
A person who buys goods or services.
The money left after costs are subtracted from revenue.
The percentage of sales a company has compared to the total market.
A catchy phrase used in advertising.
An action provided to satisfy a customer’s need.
The total sales made by a company in a given period.
The main office of a company.

Down

The number of employees in a company.
The money received, especially regularly, for work or from business.
The department that manages employees.
A plan of action to achieve business goals.
The top manager of a company (Chief Executive Officer).
The money a company spends.
Everything a company owns that has value (buildings, machines, patents).
A company or person that provides materials or products.
A company that offers similar products or services.
A business organization that sells goods or services.
The identity of a company’s products, often with a name or logo.

20 Clues: The money a company spends. • The main office of a company. • A person who buys goods or services. • A catchy phrase used in advertising. • The number of employees in a company. • The department that manages employees. • A plan of action to achieve business goals. • The total money a company receives in one year. • An action provided to satisfy a customer’s need. • ...

Optimum Crossword 2014-12-23

Across

Home Wireless Network supplied by this
A customer going away for a few months would be interested in
Jan Sanchez participated in this as Bartow’s Top Performer!
Formerly known as Virtual Help Desk
Steps to protecting customer information
Assisting with a customer’s home theater falls outside of this
Optimum’s newest channel for support
One of the 'E' in E3
Centralized Desktop tool

Down

I regularly check my stats using this
We have a presence on this social media platform
How to apply for Vacation requests
They know the customer is at the heart of everything we do
Used to access a customer’s account
This tool was recently upgraded on 12/17

15 Clues: One of the 'E' in E3 • Centralized Desktop tool • How to apply for Vacation requests • Formerly known as Virtual Help Desk • Used to access a customer’s account • Optimum’s newest channel for support • I regularly check my stats using this • Home Wireless Network supplied by this • Steps to protecting customer information • This tool was recently upgraded on 12/17 • ...

Banking Crossword 2024-06-13

Across

Where can you find the 10 sec view to update a customers general information?
Who is the manager of HR?
Who is the compliance officer?
Who is the VP of Retail?
You can avoid the monthly account fee for Career Checking by setting up ___.
CIP stands for ___ identification program.
What benefit comes with every account?
Who is the CFO of FSNB?
SAR stands for ___ Activity Report.
Who is the CEO of FSNB?
where do you locate the weekly password?
which department is extension 2840?
How can a customer avoid the paper statement fee?
Banking which department 2192?
If the customer has this, we have to ask for a secondary form of ID.
which department do you scan fake checks to?

Down

which department is extension 2197?
Day early Direct Deposit is included with this account.
When do we use the red folder in the office used for?
How long are customers in new account status?
what contains the customers name,address,DOB and social?
You need the customers full name,DOB,ID info,Social,Occupation and address for this form.
Which account is charged quarterly instead of monthly?
Which department do you call if the customer lost their card and neeeds a new one?
Which department do you call to raise a customers OD limit?
If a customer comes in stating they need to pay a bill for $1600, would you reccomend a Money order or a Cashiers check?
CRA stands for Community ___ Act.
Which account has the same benefits as advanced checking?
BSA stands for ___ Secrecy Act.
What binder do we use when we lose power?
Which department is extension is 2338?
which fee is $5?
Which Checking account has a daily minimum balance of $100?
Which online banking comes with card control?
Who is the VP of Operations?

35 Clues: which fee is $5? • Who is the CFO of FSNB? • Who is the CEO of FSNB? • Who is the VP of Retail? • Who is the manager of HR? • Who is the VP of Operations? • Who is the compliance officer? • Banking which department 2192? • BSA stands for ___ Secrecy Act. • CRA stands for Community ___ Act. • which department is extension 2197? • SAR stands for ___ Activity Report. • ...

Gracious Interaction Crossword 2022-07-07

Gracious Interaction Crossword crossword puzzle

Across

"I'm sorry that your __ arrived damaged on the apron"
"our products are made around the world because we are a ___ company"
"__ Help you with that"
"could you tell me where on your __ you see our brand name?"
We always check in with our customer before __ minutes on hold
If a customer is upset it helps to not take it:
our model numbers can be found on a white tag on the cold supply ___
Saying your name at the end of the call is referred to as your personal:
one of the customer's two basic needs, can be addressed through hearing them out.
A replacement for "no problem"
to show appreciation for customer patronage, we always say:
abCd a gracious adverb that adds enthusiasm to a response
the name for phrases that we want to avoid
one of the customer's two basic needs from an interaction, this one can be addressed by sending a part or replacement.
when you get one of these, you should always send it to reso or leadership
"thank you for your __ while I had you on hold.

Down

Abcd a gracious adverb that adds enthusiasm to a response
our responses should always be __
Adam's Alter-Ego's last name
#2 on our QM form we must offer a __ of assistance
We should always be gracious when saying:
a great way to declare our intent to assist:
"I ___ your frustration"
when we are presented with a problem we __ it
abcD a gracious adverb that adds enthusiasm to a response
we should always __ when the customer tells us they have had an issue with a product
the ability to understand and share the feelings of another
a customer should always be treated with:
aBcd an adverb that describes the way we innovate
when repeat the customer's statement in our own words to show that we are listening

30 Clues: "__ Help you with that" • "I ___ your frustration" • Adam's Alter-Ego's last name • A replacement for "no problem" • our responses should always be __ • We should always be gracious when saying: • a customer should always be treated with: • the name for phrases that we want to avoid • a great way to declare our intent to assist: • ...

Business Language C 2026-04-10

Across

it a day finish for now
moving everything together
back go back
structural change
money in and out
everyone agrees

Down

the rules
not do thing properly
the customer
what you own
action for customer to take
an expert
rivals
% result

14 Clues: rivals • % result • the rules • an expert • the customer • what you own • back go back • everyone agrees • money in and out • structural change • not do thing properly • it a day finish for now • moving everything together • action for customer to take

TurboTax Live Terms 2021-04-16

Across

phone conversations to help customers with questions
written response to customer question
calculates customer scoring from surveys
what helps to increase bonus amount

Down

report that shows if you are following call flow
portal that houses schedules, telephone tools and engagements
agent preparation of customer tax return
status to start taking calls
main word used in question at end of call to wrap up and ensure customer question was answered
this application setups snippets

10 Clues: status to start taking calls • this application setups snippets • what helps to increase bonus amount • written response to customer question • agent preparation of customer tax return • calculates customer scoring from surveys • report that shows if you are following call flow • phone conversations to help customers with questions • ...

KAM 2017-08-22

Across

The number of Core Skills in the PZ Way of Selling
A type of question
The selling story
Step 1 of the Structured Meeting
We do this after we ask a question

Down

Provides direction for similar customers
The customer says 'no'
This helps determine what to do with my customer during the year
You might have many benefits to link to this
It is not the traditional trade
What any customer needs most
Acronym used for setting objectives
You have to of these on the side of your head

13 Clues: The selling story • A type of question • The customer says 'no' • What any customer needs most • It is not the traditional trade • Step 1 of the Structured Meeting • We do this after we ask a question • Acronym used for setting objectives • Provides direction for similar customers • You might have many benefits to link to this • You have to of these on the side of your head • ...

vocabulary check: unit 10 'Quality' 2014-10-11

vocabulary check: unit 10 'Quality' crossword puzzle

Across

Waarde
Duurzaam
Vertrouwen
Klacht

Down

Klanttevredenheid (customer ...)
Eigenschap
Merk
Imago
Klantenzorg (customer ...)
Winst

10 Clues: Merk • Imago • Winst • Waarde • Klacht • Duurzaam • Eigenschap • Vertrouwen • Klantenzorg (customer ...) • Klanttevredenheid (customer ...)

vocabulary check: unit 10 'Quality' 2014-10-11

Across

Waarde
Klantenzorg (customer ...)
Duurzaam
Vertrouwen
Winst

Down

Klacht
Eigenschap
Merk
Klanttevredenheid (customer ...)
Imago

10 Clues: Merk • Imago • Winst • Klacht • Waarde • Duurzaam • Eigenschap • Vertrouwen • Klantenzorg (customer ...) • Klanttevredenheid (customer ...)

Compliance Crossword 2022-07-07

Across

Animal emoji in the name of the Compliance Corner channel
At no time, under any ________, are you allowed to provide the customer with any part of the SSN or the FULL DOB.
Recording ______ must be said to EVERYONE we speak with on the phone
Rebecca's anniversary with VF is the same day and month as ______'s birthday
What type of agency is VeriFacts
VeriFact's Chief Compliance Officer
Business calls can be placed between 8a – 9p in the _______ being called

Down

Only person client information can be released to
When releasing client info or offering a CCR the customer must ________ PII to you.
Follow the same time zone laws as phone calls
Taboo word that we can’t say on the phone because it implies a debt
Color of the Compliance tab on the homepage
First name of VF employee who holds a PI license
Nickname for Call of the Week
Option you must select on the fax when it is a general number found on the POE website
If the customer tells you they filled for _______, you need to send the account for “cease and desist”.
Pretending to be calling from Warrior Nutrition to confirm a tea delivery for an employee is an example of ________.
First name of person who manages the DNC / DNF lists

18 Clues: Nickname for Call of the Week • What type of agency is VeriFacts • VeriFact's Chief Compliance Officer • Color of the Compliance tab on the homepage • Follow the same time zone laws as phone calls • First name of VF employee who holds a PI license • Only person client information can be released to • First name of person who manages the DNC / DNF lists • ...

Menu Unit 2023-09-22

Across

menu which prices items individually and allows a customer to choose any
menu which prices multi-course meals and allows a customer to order a predetermined, specific number and combination of items
menu which offers pre-determined items and is offered repeatedly on a set
collection of accurate food measurements, including weight-to-volume
menu which prices multi-course meals and allows a customer to choose a set
This type of costs involving the maintaining of the business property
This type of costs involving the purchase of food for restaurant inventory
and combination of items making up the meal

Down

menu which allows a customer to choose any item on the menu at all hours of
menu which offers a small variety of options
trim yields and cooking yields for over 900 practical foods
This type of costs which change day to day, month to month and year to year based on the
stands for first in, first out;
as opposed to having separate menus for various times of day
and combination of the individual items
of business activity
This type of costs which remain constant regardless of business activity
Menu or item made for a particular day
This type of costs involving the compensation of employees for their labor

19 Clues: of business activity • stands for first in, first out; • Menu or item made for a particular day • and combination of the individual items • and combination of items making up the meal • menu which offers a small variety of options • trim yields and cooking yields for over 900 practical foods • as opposed to having separate menus for various times of day • ...

Customer Support 2022-10-02

Across

people get these for free
Something Jeremy states over and over
Company name
OEM product line
Blick Art Materials
Product line with longest lead time
Main communication of most customers

Down

Item needed if no dock is present
Something customers hate
main product line

10 Clues: Company name • OEM product line • main product line • Blick Art Materials • Something customers hate • people get these for free • Item needed if no dock is present • Product line with longest lead time • Main communication of most customers • Something Jeremy states over and over

customer satifaction 2022-10-26

Across

- your staff need to be trained and help
- be nice to customer after a purchase
- listen to feedback
- if product is at your customers needs

Down

- the customers are loyle they will back
- no more customers
- customers why buy it more
- informs the customers about shop
- allows the business to find the needs
- customers will trust you

10 Clues: - no more customers • - listen to feedback • - customers will trust you • - customers why buy it more • - informs the customers about shop • - be nice to customer after a purchase • - allows the business to find the needs • - if product is at your customers needs • - the customers are loyle they will back • - your staff need to be trained and help

Customer Satisfaction 2022-10-26

Across

Teaching workers new skills(5,8)
Negative comment, for instance(9)
The cost of something(5)
More money coming into the business(9,7)
People who use a business(9)
Happy users of a business(9,9)

Down

People not returning to business(4,2,9)
E.g. Poor reviews(3,9)
Who the rpoduct is aimed at(6,6)
When you file a lawsuit, for example(5,6)

10 Clues: E.g. Poor reviews(3,9) • The cost of something(5) • People who use a business(9) • Happy users of a business(9,9) • Teaching workers new skills(5,8) • Who the rpoduct is aimed at(6,6) • Negative comment, for instance(9) • People not returning to business(4,2,9) • More money coming into the business(9,7) • When you file a lawsuit, for example(5,6)

Happy Holidays (plus some EVS stuff!) 2020-12-07

Happy Holidays (plus some EVS stuff!) crossword puzzle

Across

Everyone likes to eat these...often with milk!
Ours is charcoal gray and black
The company we work for
_____ Impressions is our Customer Service program
He stole Christmas
The other score that's on our board that reflects how our patients perceive how respectful we are
Celebrated over 8 days in December
This can accumulate if you don't use your high duster
The white stuff that falls from the sky
Christmas, Thanksgiving, Labor Day are all ____
New Year's ____
Used to wipe surfaces in a room

Down

Santa's favorite reindeer
______ Profile Cleaning
You use this to sweep the floor
These little guys help Santa make toys
Perisept smells like this
Have yourself a Merry Little _____
You can find these under the Christmas tree
This holds all of your supplies each day
The score that's posted on our board each month
A cultural holiday that celebrates African heritage and identify
These are placed on doors over the holidays
Our director's first name!
Floors need to be buffed and _____
He comes down the chimney every Christmas

26 Clues: New Year's ____ • He stole Christmas • ______ Profile Cleaning • The company we work for • Santa's favorite reindeer • Perisept smells like this • Our director's first name! • You use this to sweep the floor • Ours is charcoal gray and black • Used to wipe surfaces in a room • Have yourself a Merry Little _____ • Celebrated over 8 days in December • Floors need to be buffed and _____ • ...

LIFE AT EXOTIC 2019-10-26

Across

Cell Teammate Focal
I make things like...really hot
If I'm by tubebend, I rarely function properly
I help with machine setups and dispatch so the operator doesn't have to
I operate machines
Exotic's first customer
Exotic's Vice President
initials for our eastern located friends
Exotic's Dad
Exotic was started in a ___
I can't be stained
short for Degree of Bend
Our main focus every single day
You
Mike Blondin's dept, or a burger little to no fat
Bright white sparks!!

Down

VERY common measuring tool
guiding principles
Exotic's first process offered to our customers
SUPER cool guy, so cool, omg
Employees earn this twice a year
super heated metal fuses together using this process
King of delegation
This part has the worst job of all
common form of PPE
Exotic's Parent company
Your elbow for example
625 or 718 for example
This machine makes small rectangles out of bigger rectangles
aftermarket and repair service

30 Clues: You • Exotic's Dad • guiding principles • I operate machines • King of delegation • common form of PPE • I can't be stained • Cell Teammate Focal • Bright white sparks!! • Your elbow for example • 625 or 718 for example • Exotic's first customer • Exotic's Vice President • Exotic's Parent company • short for Degree of Bend • VERY common measuring tool • Exotic was started in a ___ • ...

Spelling Words for Dec 3 2013-11-30

Spelling Words for Dec 3 crossword puzzle

Across

The opposite of a lie
Formal clothing most often worn by men
Wetness found on the ground and plants in the morning
Someone who purchases goods or a service
The opposite of old
A condiment, often used with ketchup
To decline or reject
A position, viewpoint, or outlook. Sometimes used to describe poor behavior
To save from danger or to retrieve
apples, cherries, oranges, and peaches are examples of this
a small bit of leftover food
To sweep or wipe; also something to comb your hair with
Not able to get out of something
A hint or suggestion

Down

The people who work on a boat
To believe in, to have confidence in, or to be certain of
Something you drink, frequently made of fruit
to disagree
What you used to create this puzzle
The opposite of polite
What you use to blow your nose
a group of grapes
To entertain, please, or delight
The part of a car where you put your luggage
To adjust; also refers to a piece of music

25 Clues: to disagree • a group of grapes • The opposite of old • To decline or reject • A hint or suggestion • The opposite of a lie • The opposite of polite • a small bit of leftover food • The people who work on a boat • What you use to blow your nose • To entertain, please, or delight • Not able to get out of something • To save from danger or to retrieve • ...

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