customer service Crossword Puzzles
metal reactivity service 2020-12-18
Across
- metal that is more reactive then hydrogen
- A list of metals with the most reactive at the top
- which metal is the strongest metal
- which metal doesn't react
- metal that reacts with oxygen
- metal that almost don't react with other substance
- what metal is not included in group 1
- which metals are in group 1
- metal can be displaced by from its ores by heating with carbon
- metal that burns brightly when heated to form an oxide
- metal that is less reactive than hydrogen
Down
- how can we measure the reactivity of a metal
- A combination that will create displacement
- metal that reacts with other substances vigourosly
- metal that can rust
- reacts with steam but not water to form an oxide
- slow reaction when heated to form an oxide
- metal that can used as protection of iron.
- metal that reacts with water and fizzes
- metal that has violent reaction with dilute acid
- metal that reacts with acid
21 Clues: metal that can rust • which metal doesn't react • which metals are in group 1 • metal that reacts with acid • metal that reacts with oxygen • which metal is the strongest metal • what metal is not included in group 1 • metal that reacts with water and fizzes • metal that is more reactive then hydrogen • metal that is less reactive than hydrogen • ...
Service and Lindsey 2024-05-27
Across
- not hard ice cream
- some people serve time here
- UR brother’s chosen service
- service to others is service to
- where boys become men in Provo
- church service website
- BYU organization
- another name for Umbalinda
- serving step sisters
- T1D friend
Down
- how knoweth a man the___
- founder Clara Barton
- where you served long
- serve this to a team of 6
- UR dad’s last name
- famous serving nun 2 wd
- a roommate you serve
- doing good is a
- UR roommate’s dog
19 Clues: T1D friend • doing good is a • BYU organization • UR roommate’s dog • not hard ice cream • UR dad’s last name • founder Clara Barton • a roommate you serve • serving step sisters • where you served long • church service website • famous serving nun 2 wd • how knoweth a man the___ • serve this to a team of 6 • another name for Umbalinda • some people serve time here • UR brother’s chosen service • ...
Marketing Fundamentals Unit Test Review 2023-10-02
Across
- A simple tool that allows businesses to analyze their strengths, weaknesses, opportunities, and threats.
- In a SWOT analysis, the business can control these things
- The process of breaking down the total market into smaller segments and classifying customers by similar, specific characteristics.
- Grouping customers based on location and where consumers live.
- Groups consumers according to their behavior patterns as they interact with a company.
- What you’re offering to the market. It can be a good, service, idea, event, person, etc.
- Tangible (meaning you can touch it) items that have monetary value and satisfy a customer’s wants and needs.
- The strategy or set of actions a company uses to market its product or brand. Product, price, place, and promotion.
- Distributing your products to make sure they get into the hands of the customers at the right place and right time.
- Includes budgeting for all marketing activities and assisting customers in paying for a company’s product.
- The usefulness created when you have the product available in a place that is convenient for your customers to purchase.
- A company's percentage of the total sales volume generated by all companies that compete in a given market.
- Any resource or capability that a business has that can help it gain a competitive advantage in the industry
- The usefulness created when a company maximizes the availability of a product so customers can buy it at times that are convenient for them.
- Grouping customers based on age, gender, heritage, income levels, marital status, ethnic background, occupation, religion, life stages, family size, etc.
- Intangible (meaning you can’t physically touch them) items that have monetary value and satisfy a customer’s wants and needs.
- A disadvantage, limitation, or shortcoming a business has that can keep it from achieving goals
- Consists of consumers who purchases goods or services for personal use
- Includes determining client wants and needs through direct, planned, and personalized communication.
- The group of people most likely to become customers
- The usefulness or perceived value customer get from owning a product. Increases with financing.
- A group of people who share similar needs and wants and have the ability to purchase a product.
Down
- Groups consumers according to their personality traits, values, lifestyles, interests and opinions.
- The process of getting goods into customers’ hands. This includes the management of transportation, storage, inventory tracking systems, and transferring ownership of goods and services.
- The amount of money exchanged for the product.
- The usefulness created when customers have information needed to make informed decisions about products.
- A business should work to satisfy customer needs and wants while generating a profit for the business.
- Any unfavorable situation in the environment surrounding the business that could help competitors gain an advantage in the industry.
- The process of establishing and communicating to customers the value and costs of goods and services.
- The function dealing with market research. In this function market information/data is gathered, stored, analyzed, and evaluated to help marketers make decisions.
- In a SWOT analysis, these factors are beyond the control of the business. The business can only control how they react to these factors.
- Usually associated with a service firm, where the organization provides value through performing a service for customers.
- Usefulness created when a good is manufactured or features are added to a good
- Obtaining, developing, maintaining, and improving a product or service mix in response to customer needs and wants and marketing opportunities.
- The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.
- Consists of businesses who purchase for use in the operation of their business, for resale, or for making other goods.
- The communication element of the marketing mix. It includes all communication types that marketers use to inform, persuade, or remind customers of their products
- Lists information about the target market such as age, gender, income level, marital status, ethnic background, residence location, attitudes, lifestyle, behaviors, etc.
- A strategy that assumes that there is one undifferentiated market and that one product will appeal to all customers in that market.
- Any favorable situation in the environment surrounding the business that could help the business gain a competitive advantage in the industry.
- An economic term which describes the added value and benefits to the consumer from acquiring and consuming the product.
41 Clues: The amount of money exchanged for the product. • The group of people most likely to become customers • In a SWOT analysis, the business can control these things • Grouping customers based on location and where consumers live. • Consists of consumers who purchases goods or services for personal use • ...
MINTS LINGO 2018-03-13
Across
- You can review and receive these
- Can be opened or closed by the customer
- To perform an action on a customer, vehicle, or account
- You can set this up automatically to be displayed
Down
- This screen displays information related to the customer
- You can track modifications to records by using this
- A record or a person (or customer) associated with a customer
- You review this to see if money has posted to the account
- This can be created to view a specific window quickly
9 Clues: You can review and receive these • Can be opened or closed by the customer • You can set this up automatically to be displayed • You can track modifications to records by using this • This can be created to view a specific window quickly • To perform an action on a customer, vehicle, or account • This screen displays information related to the customer • ...
Alternative Postioning 2018-02-15
Across
- your PGE bill is paid directly through your bank account, you’ll spend less time paying bills..
- Receive bill online and get an email notice letting you know when it’s ready.
- Non-profit organizations that coordinate with a customer to pay the customer’s PGE bill.
- Shows you when and how you’re using energy, and how to save.
- Has lots of self service features.
- Join the Green Future program and make your energy mean more.
- Payment reminders, see amount due and Track energy usage
- A program that works well for those on a fixed income or whose paychecks come at specific times during the month.
Down
- The additional monthly fee of $2.50 goes directly to The Nature Conservancy and is dedicated to restoration of local fish habitat.
- PGE website, IVR, Bill Matrix, Western Union
- Payment reminders, pay your bill, see amount due, report an outage, outage updates, and track energy usage
- Need more time to pay
- Agreements offered to customers with past due balances to allow them to catch up and become current
- Adds $0.008 per kWh to your Basic Service price.
- A portion of your purchase goes toward developing new renewable resources in Oregon and a portion goes to purchase new wind power from the Northwest.
- You pay different rates for electricity you use depending on the time of day, day of week and season.
- Even out your payments over a year, avoid highs and lows in your bill
17 Clues: Need more time to pay • Has lots of self service features. • PGE website, IVR, Bill Matrix, Western Union • Adds $0.008 per kWh to your Basic Service price. • Payment reminders, see amount due and Track energy usage • Shows you when and how you’re using energy, and how to save. • Join the Green Future program and make your energy mean more. • ...
Week 4: Crossword Puzzle 2025-11-21
Across
- Someone who purchases Qnity products
- Customer Issue
- Records that provide information
- The theme of this month
- Precise instructions
- Plan of action
- One of the Qnity values
Down
- How well something is done
- Our new business name
- Failure to meet a standard
- Education for a skill
- Process of fine-tuning a tool
- product family that laminates and adhesive systems fall under
- How fast something moves
- boxes used for clads or sheeted materials
- Procedure
- dry film photoresist
17 Clues: Procedure • Customer Issue • Plan of action • dry film photoresist • Precise instructions • Our new business name • Education for a skill • The theme of this month • One of the Qnity values • How fast something moves • How well something is done • Failure to meet a standard • Process of fine-tuning a tool • Records that provide information • Someone who purchases Qnity products • ...
3CiE.E - Test Puzzle 2023-09-24
Across
- (verb) to finish making or doing something
- (verb) to promise to do something; to promise something will happen
- (noun) things that are produced to be sold
- (verb & noun) to tell a customer how much money you will charge them for a job, service or product
- (verb) to try to reach an agreement by formal discussion
Down
- (verb) to ask somebody for some information
- (noun) a woman whose job is to sell goods, for example, in a shop
- (verb) to experience something, especially a change or something unpleasant
- (noun) a supply of goods that is available for sale in a shop
9 Clues: (verb) to finish making or doing something • (noun) things that are produced to be sold • (verb) to ask somebody for some information • (verb) to try to reach an agreement by formal discussion • (noun) a supply of goods that is available for sale in a shop • (noun) a woman whose job is to sell goods, for example, in a shop • ...
Logistics 2021-10-02
Across
- he detailed organization and implementation of a complex operation.
- the action of stealing things of little value.
- a person or thing that carries, holds, or conveys something.
- a quantity or supply of something kept for use as needed.
Down
- a person who buys goods or services from a shop or business.
- a list of goods sent or services provided, with a statement of the sum due for these; a bill.
- a person or organization that provides something needed such as a product or service.
- logistics of a large-scale rock show demand certain necessities"
- be given, presented with, or paid (something).
9 Clues: the action of stealing things of little value. • be given, presented with, or paid (something). • a quantity or supply of something kept for use as needed. • a person who buys goods or services from a shop or business. • a person or thing that carries, holds, or conveys something. • logistics of a large-scale rock show demand certain necessities" • ...
Sanctions Review Puzzle 2022-09-16
Across
- ________ driver improvement course, it is 4 hours
- __________ driver improvement course, it is 12 hours
- a prohibition, other than an out-of-service order, that precludes a person from operating a commercial motor vehicle
- the act of declaring a driver license void and terminated
- generates when the customer's driving privilege is suspended, revoked or cancelled in another state
Down
- the termination of a licensee's privilege to drive
- the temporary withdrawal of a licensee's privilege to drive
- _________ driver registry
- for us to accept proof of the current insurance from a customer with an FR case, we must make sure that same policy was not previously _________
9 Clues: _________ driver registry • ________ driver improvement course, it is 4 hours • the termination of a licensee's privilege to drive • __________ driver improvement course, it is 12 hours • the act of declaring a driver license void and terminated • the temporary withdrawal of a licensee's privilege to drive • ...
Marketing Crossword 2014-09-12
Across
- A voluntary association formed and organized to carry on a business.
- A person who purchases goods and services for personal use.
- The forces or properties which stimulate growth, development, or change within a system or process. They work together.
- A value that will purchase a finite quantity, weight, or other measure of a good or service.
- The surroundings or external conditions in which a company operates.
- A good, idea, method, information, object or service created as a result of a process and serves a need or satisfies a want.
- The movement of goods and services from the source through a channel, right up to the final customer, consumer, or user, and the movement of payment in the opposite direction, right up to the original producer or supplier.
- Flaw that increases the risk of a failure in a company (internal).
- A detailed proposal for doing or achieving something.
- A written declaration of an organization's core purpose and focus that normally remains unchanged over time.
Down
- Negative event that can cause a risk to become a loss, expressed as an aggregate of risk, consequences of risk, and the likelihood of the occurrence of the event.
- A person who buys goods or services from a shop or business, AND, An individual or business that purchases the goods or services produced by a business.
- A chance, time or set of circumstances that makes it possible to do something or take advantage of doing something.
- A person whose duties include the identification of the goods and services desired by a set of consumers.
- A regular gathering of people for the purchase and sale of provisions, livestock, and other commodities.
- The ability to think about or plan the future with imagination or wisdom.
- The capacity of a company to resist great force or pressure.
- A group of customers/consumers towards which a business has decided to aim its marketing efforts and ultimately its merchandise.
- A systematic examination and evaluation of data or information, by breaking it into its component parts to uncover their interrelationships.
- A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.
20 Clues: A detailed proposal for doing or achieving something. • A person who purchases goods and services for personal use. • The capacity of a company to resist great force or pressure. • Flaw that increases the risk of a failure in a company (internal). • A voluntary association formed and organized to carry on a business. • ...
Sports and entertaining marketing 2022-03-30
Across
- Designing, developing, maintaining, improving, and acquiring products or services to meet customer needs
- the study and classification of people according to their attitudes, aspirations and other psychological
- Creation and maintenance of satisfying exchange relationships Product What
- Share The portion of a market controlled by a particular company or product
- Any direct and personal communication with customers to assess and satisfy their needs
- A company must budget for its own marketing activities ad for providing customers with assistance in paying for the company’s products and services
- to satisfy those needs, better than the competition
- how much
- A regular gathering of people for the purchase and sales of provisions, livestock, and other commodities
- influencing how people choose to spend their time and money on entertainment
- The practice of dividing your target market into approachable groups
- the way in which one acts or conducts oneself, especially toward others
- Any direct and personal communication with customers to assess and satisfy their needs
- the compartmentalization of the consumer market into smaller, more manageable segments using geographic location as the main determining factor
Down
- the amount of money people can spend after paying for necessities
- The process of establishing and communicating to customers the value or costs of goods and services
- Gathering and using information about customers to improve business decision making
- A shared characteristic of a group (Age, Gender, education level)
- The number of viewers the programming attracted
- the number of times per advertisement, game, or show that a product or service is associated with an athlete, team, or entertainer
- determining the best way to get a company's products or services to the customers
- Ways to make customers aware and encourage them to buy
- people that have emotional ties to a team
- Where and how
- performance that people are willing to spend their money and spare time watching
- The philosophy that firms should analyze the needs of their customers and then make
- marketing on a large scale
- Sports marketing is a multibillion-dollar global industry that has a definite impact on the economy
- market a particular group of consumers at which a product or service is aimed
- Using advertising and other forms of communication to distribute information about products and services to achieve a desired outcome
- The action or activity of gathering information about consumers needs and preferences
31 Clues: how much • Where and how • marketing on a large scale • people that have emotional ties to a team • The number of viewers the programming attracted • to satisfy those needs, better than the competition • Ways to make customers aware and encourage them to buy • the amount of money people can spend after paying for necessities • ...
Marketing Principles 2022-01-20
Across
- a representation of a product idea
- the length of time from a product first being introduced to consumers until it is removed from the market
- the improvement of the existing products by making necessary changes in the characteristics, nature, size, packing and color, etc
- a long-term, strategic plan to continuously boost a brand's recognition and reputation
- the final stage of the product life cycle when sales are dropping because the original need and want have diminished or because another product innovation has been introduced
- the total number of product lines that a company offers to sell
- the variation in products that a company offers within one product line
- marketing function that focuses on improving a product or service in response to market changes
- name of the distinctive product, service, or concept
- maturity stage of the product life cycle shows that sales will eventually peak and then slow down
Down
- the smallest unit of a Product that can be sold to a Customer
- he first stage in the product life cycle where a company tries to build awareness about the product or service in a market where there is less or no competition
- a group of related products all marketed under a single brand name that is sold by the same company
- the ongoing process of identifying and articulating market requirements that define a product's feature set
- the use of an established product brand name for a new item in the same product category
- that part of a brand that cannot be spoken. It most commonly is a symbol, picture, design, distinctive lettering, color, or a combination of these
- the second of stages in the product life cycle, and for many manufacturers this is the key stage for establishing a product's position
- can be any word, phrase, symbol, design, or a combination of these things that identifies your goods or services
- the place that a brand occupies in the minds of the customers and how it is distinguished from the products of the competitors
- the total number of product lines and individual products or services offered by a company
20 Clues: a representation of a product idea • name of the distinctive product, service, or concept • the smallest unit of a Product that can be sold to a Customer • the total number of product lines that a company offers to sell • the variation in products that a company offers within one product line • ...
CROSSWORD PUZZLE 2024-11-26
Across
- - A place mechanism where buyers and sellers interact to trade goods and services.
- - An individual or company that must accept prevailing prices in a market, lacking the market share to influence market price on its own.
- - An amount of money that you gain when you are paid more for something than it cost you to make, get, or do it.
- - A tax levied on the production, distribution, or use of a good in a country.
- - The amount of a good and service demanded exceeds the quantity supplied at a given price.
- - Some people will use tax calculator and other tools to check if their taxes are correct.
- - Human made resources used in the production of goods and services.
- - A market structure where a single seller dominates the market with no close substitutes.
- - In a monopoly, there is one seller of the good, who produces all the output.
- - A tax on donation or gift and is imposed on the free transfer of property between two or more persons living at the time of the transfer.
Down
- - The initiative to combine resources to produce goods and services and take on the produce goods and services and take on the risks involved.
- - A sales tax levied on the consumption of the sale of goods, services, properties, and imported goods.
- - The net revenue a business earns by selling an additional unit of it's product.
- - The amount of a good or service that exceeds the quantity demanded at a given price.
- - expenses exceeding revenue
- - A tax on the right of a decreased person to transfer their estate at the time of death to their rightful heirs and recipients.
- - Displays the profitability and cost structure of every product in every customer in the company.
- - A tax on personal income. PERCENTAGE TAX - A corporate tax levied on individuals or companies selling one leasing goods, property, or services in the context of a transactive.
- - a debt incurred by an individual or some entity.
- - A service ( such as light, power, or water) provided by a public utility.
20 Clues: - expenses exceeding revenue • - a debt incurred by an individual or some entity. • - Human made resources used in the production of goods and services. • - A service ( such as light, power, or water) provided by a public utility. • - A tax levied on the production, distribution, or use of a good in a country. • ...
Credit Management 2013-09-23
Across
- Overdue, unpaid money.
- Grant scheme to support financial hardship
- Who do you call if a customer is disconnected and is behind in other bill, who cannot make the required payments for re-en?
- What makes up our guidelines for a payment arrangement?
- Abbreviation for payment arrangement
- What should you be asking for before you ask if cust can pay 50% or 25%?
Down
- Customer requests p2p outside of guidelines, behind in basic needs.In your task you have given the nsrd, the amount, the payment amounts and frequency, the basic needs and their contact number. What vital detail are you missing?
- What can you assess the customer for if the arrangment falls outside guidelines?
- Customer is requesting an ______ reconnection as they have advised of Life Support at the property.
- Mary’s father has 5 daughters – Nana, Nene, Nini, Nono. What is the fifth daughters name?
- A way for centrelink concession card holders to make regular payments into their Synergy account?
- What is the customer risking in addition to late fees if a p2p is not met?
- What do you call a P2P that should not have been set up as it goes against normal processes?
- What starts with the letter “t”, is filled with “t” and ends in “t”?
14 Clues: Overdue, unpaid money. • Abbreviation for payment arrangement • Grant scheme to support financial hardship • What makes up our guidelines for a payment arrangement? • What starts with the letter “t”, is filled with “t” and ends in “t”? • What should you be asking for before you ask if cust can pay 50% or 25%? • ...
Words Valeria 2021-02-04
Across
- the room in a house or apartment that is used for relaxing
- a container from which food can be served
- a room used for sleeping in
- a person who buys goods or a service
- a long, soft seat with a back and usually arms, on which more than one person can sit at the same time
Down
- the work of keeping a house clean and tidy
- a traditional story written for children
- to go to a place in order to look at it, or to a person in order to spend time with them
- a comfortable chair with sides that support your arms
9 Clues: a room used for sleeping in • a person who buys goods or a service • a traditional story written for children • a container from which food can be served • the work of keeping a house clean and tidy • a comfortable chair with sides that support your arms • the room in a house or apartment that is used for relaxing • ...
A Very Credit Christmas Crossword 2022-12-15
Across
- Criteria for references - they can not ______ with customer
- One form or example of a document we are always in need of
- All customer's scanned ______ should be available upon booking an account
- Debt Service Ratio is total ______ divided by disposable income
- The name of excel document that Sanctioning sends to the Branch to review and action
- what is the new percentage rate of staff optical credit purchases?
Down
- Politically ________ Person can also be called a PEP
- Department that supports the branches and approves for the branches
- When entering your customer's home address, do not forget to put their ______!
9 Clues: Politically ________ Person can also be called a PEP • One form or example of a document we are always in need of • Criteria for references - they can not ______ with customer • Debt Service Ratio is total ______ divided by disposable income • what is the new percentage rate of staff optical credit purchases? • ...
EXPRESS 2020 2020-03-30
Across
- Loss Prevention: _______ _____ Program
- Store _____ Excellence Checklist
- ADS: average ______ sale
- Express Edit: _____ casual
- the R in GREAT stands for ____ ___ _____
- UPT: _____ per transaction
- Code of _____: “Do the Right Thing and Do Things Right”
- the E in GREAT stands for _______
- corporate strategy: The _____ forward
- Express ______ (value): accept and respect each associate for who they are and how they contribute
- Monthly Visual Updates: Product _____
- Express _______ (value): recognize your role in delivering results
- the G in GREAT stands for ______
- percentage of customers making a purchase
- April Learning Focus: _______ & Feedback
- Department 94
- the T in GREAT stands for _______
Down
- the through line that connects product, brand, and customer
- _______ to earn
- Express Edit: modern _______
- CEO: Tim _____
- Express _____ (value): bring passion, intention and conviction to your work
- Express Edit: Modern _____ Codes
- Express Edit: mix and match _______
- ____ Door Policy
- Express Edit: ______ everywhere
- Brand Purpose: Create _____ and promote Self-Expression
- add an ______
- Express Edit: _______ is now
- Express Edit: ______ that matter
- March Learning Focus: _____ vs Doing
- new customer experience model
- CEL: customer _____ leader
- Dream Big. Dress _______
- Express Edit: Best of ________
- the A in GREAT stands for ________
- Express Edit: ___ and now
- items that did well in store that moved out of stores but were kept in stock on the online store
- Express ______ will provide digital resources and on-the-job training opportunities
- Express Edit = Customer + Brand + __________
40 Clues: add an ______ • Department 94 • CEO: Tim _____ • _______ to earn • ____ Door Policy • ADS: average ______ sale • Dream Big. Dress _______ • Express Edit: ___ and now • Express Edit: _____ casual • UPT: _____ per transaction • CEL: customer _____ leader • Express Edit: modern _______ • Express Edit: _______ is now • new customer experience model • Express Edit: Best of ________ • ...
TDCX Puzzle 2020-04-21
Across
- be the preferred _________ to high growth organisations and high performing individuals.
- Larry Page is an owner and co-founder of _____.
- of the languages we served.
- _____ everyone achieve more.
- be the first to take _____.
- to grow + Space to breathe = ______, productive superstars
- assist our partners and our people achieve higher success through innovative and high-performance __________.
- are designed to be _____ and to make quick decisions.
- open our campus in _______ in December 2018.
- make changes to transform your customer experience journey and _________ your brand.
- ministry of the Government of Singapore entrusted with overseeing the national defence needs of the Republic of Singapore.
- TDCX won The Best Outsourced Contact Centre In The _______ award in 2014.
Down
- Customer __________ lifecycle is our speciality.
- Embrace new ideas and innovate.
- offer 24/7 customer engagement hubs supported by an extensive network of regional centres with talent proficient in 23 __________ to cater not only to Asian and English-speaking markets but also many other popular markets in Europe.
- is previously known as _________?
- __________ digital customer care and sales acceleration
- a ______ approach in building trust in your brand with your customers.
- have developed a robust selection system to take into account the complexity of content _________ programmes.
- have developed groundbreaking __________ to help your brand rocket past your competitors.
- is taking _________ risk.
- Non-Profit organization for contact centre.
- only have one _________.
- TDCX main focus.
24 Clues: TDCX main focus. • only have one _________. • is taking _________ risk. • of the languages we served. • be the first to take _____. • _____ everyone achieve more. • Embrace new ideas and innovate. • is previously known as _________? • Non-Profit organization for contact centre. • open our campus in _______ in December 2018. • Larry Page is an owner and co-founder of _____. • ...
Std 4 2023-02-14
Across
- a way to collect feedback from the receivers
- brands have such a strong reputation that people are confident in mentioning you to someone looking for the products you offer
- helps brands expand their online reach and content with a wider audience
- a measure of how successful
- the medium used to "transfer the message"
- the way a customer interprets the message
- total views on your ad piece of content
- transforming content into a new format in order to expand the content's reach
- existing customer base actively refers you to people looking for a product like yours
- increases a brand’s social equity with more followers, recognition, and conversations taking place on various platforms.
- a professional who represents the company and its products.
- the reaction of the customer to the message
Down
- how many unique people see your ad
- a person has a reason to refer your products to their network
- brands build positive relationships with customers on social platforms to resolve issues or educate users about their products and services
- usually the company/firm that produces the product.
- is communicating the message in comprehensible terms to the customer.
- loyal customers advocate for companies by conversing with other online users to discuss the brand in a positive manner.
- when a brand appears in a movie, TV show, or otherperformance, because an advertiser paid for that privilege.
- actions that reflect and measure how much your audience interacts with your content
20 Clues: a measure of how successful • how many unique people see your ad • total views on your ad piece of content • the medium used to "transfer the message" • the way a customer interprets the message • the reaction of the customer to the message • a way to collect feedback from the receivers • usually the company/firm that produces the product. • ...
Check-In 2013-07-14
E-commerce 2022-07-22
Across
- Intelligence A field of computer science which attempts to replicate human intelligence in machines and computers.
- A recurring transaction over a defined interval (typically one month) to gain access to a product or service.
- Is a business modality in which business transactions are fully presented online.
- Balance Revenue generated during the current pay-out period (from the last pay-out date).
- A marketing strategy which offers customers free access to a product or service for a defined period of time.
Down
- Agents who promote and sell the products of other merchants in return for compensation.
- The customer who makes a purchase from a merchant.
- A portmanteau of the word financial and technology. An umbrella term used for start-ups in the e-commerce and financial sectors.
- workflows A process that identifies and automates repetitive and time-consuming manual tasks using technological solutions.
- The second last stage of a typical e-commerce flow, where customers finalise their purchase right before submitting their payment and shipping details.
- A legislated tariff levied on every transaction, payable to the government.
11 Clues: The customer who makes a purchase from a merchant. • A legislated tariff levied on every transaction, payable to the government. • Is a business modality in which business transactions are fully presented online. • Agents who promote and sell the products of other merchants in return for compensation. • ...
5.01_EC13 Glossary Crossword 2022-01-12
Across
- The state of possessing a good or service; having full control over a product’s use
- Usefulness created by altering or changing the form or shape of a good to make it more useful to the consumer
- Usefulness; capable of satisfying wants and needs
- Usefulness created by making sure that goods or services are available at the place where they are needed or wanted by consumers
- Something required or essential that is lacking
- An individual who envisions a new product (or feature) and carefully specifies his/her vision for a manufacturer to implement
- Usefulness created when products are made available at the time needed to complete specific business activities
- Tangible objects that can be manufactured or produced for resale
- A type of producer that changes the shapes or forms of materials so that they will be useful to consumers
- The process or activity of producing goods and services
- The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern
- A business that buys consumer goods or services and sells them to the ultimate consumer
- A desire for something that may or may not be required
Down
- The people who make or provide goods and services
- A type of sale in which merchandise is removed from the sales floor and held by the business until the customer pays the outstanding balance
- Usefulness created by altering or changing the characteristics of a service (or task) to make it more useful to the consumer
- The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives
- Knowledge, facts, or data
- Usefulness created when ownership of a product is transferred from the seller to the user
- An individual employed to advance and/or facilitate the exchange of a good or service
- People who use goods and services to satisfy their wants
- Something that is permanent and unchanging
- A fact or characteristic of the product
- An advantage consumers receive from using a product
24 Clues: Knowledge, facts, or data • A fact or characteristic of the product • Something that is permanent and unchanging • Something required or essential that is lacking • The people who make or provide goods and services • Usefulness; capable of satisfying wants and needs • An advantage consumers receive from using a product • ...
Marketing Principles 2022-01-20
Across
- a representation of a product idea
- the length of time from a product first being introduced to consumers until it is removed from the market
- the improvement of the existing products by making necessary changes in the characteristics, nature, size, packing and color, etc
- a long-term, strategic plan to continuously boost a brand's recognition and reputation
- the final stage of the product life cycle when sales are dropping because the original need and want have diminished or because another product innovation has been introduced
- the total number of product lines that a company offers to sell
- the variation in products that a company offers within one product line
- marketing function that focuses on improving a product or service in response to market changes
- name of the distinctive product, service, or concept
- maturity stage of the product life cycle shows that sales will eventually peak and then slow down
Down
- the smallest unit of a Product that can be sold to a Customer
- he first stage in the product life cycle where a company tries to build awareness about the product or service in a market where there is less or no competition
- a group of related products all marketed under a single brand name that is sold by the same company
- the ongoing process of identifying and articulating market requirements that define a product's feature set
- the use of an established product brand name for a new item in the same product category
- that part of a brand that cannot be spoken. It most commonly is a symbol, picture, design, distinctive lettering, color, or a combination of these
- the second of stages in the product life cycle, and for many manufacturers this is the key stage for establishing a product's position
- can be any word, phrase, symbol, design, or a combination of these things that identifies your goods or services
- the place that a brand occupies in the minds of the customers and how it is distinguished from the products of the competitors
- the total number of product lines and individual products or services offered by a company
20 Clues: a representation of a product idea • name of the distinctive product, service, or concept • the smallest unit of a Product that can be sold to a Customer • the total number of product lines that a company offers to sell • the variation in products that a company offers within one product line • ...
Business studies project 2021-09-26
Across
- Trade os used goods i.e customer to customer
- financial transaction between departments of a company
- A type of trade with profit as main motive
- involves less capital investment, less number of labour and fewer machines to operate
Down
- Trade within the country
- Trade between customer and business
- a type of enterprise owned and run by one person
- the family members of three successive generations own the business jointly
- financial transactions between two businesses
- Trade between business and customer
10 Clues: Trade within the country • Trade between customer and business • Trade between business and customer • A type of trade with profit as main motive • Trade os used goods i.e customer to customer • financial transactions between two businesses • a type of enterprise owned and run by one person • financial transaction between departments of a company • ...
TLC TALK 2022-03-09
Across
- Replacement order
- Fraud Protection Program
- One of out of network insurance
- Supervisor working this weekend
- Return order for refund
- In-network Insurance
- having issues in the morning
- Out of network insurance
- Escalated caller
Down
- appointment scheduling
- Charge when order is placed can fall off
- warranty customer purchases online
- Charge when the order ships
- question for a call
- How to report Issues
- from the customer for placing on behalf
- offered at the end of every call
17 Clues: Escalated caller • Replacement order • question for a call • In-network Insurance • How to report Issues • appointment scheduling • Return order for refund • Fraud Protection Program • Out of network insurance • Charge when the order ships • having issues in the morning • One of out of network insurance • Supervisor working this weekend • offered at the end of every call • ...
Diagnostic and the 8 Wastes 2016-07-05
Across
- Acronym for the 8 types of waste
- An example of this type of waste would be delay to getting back to the customer because manager approval is needed on customer service dollars and the manager is out of the office.
- Without this lense, frontline employees might not buy into CI.
Down
- Without this lense, there may be many metrics but none of them are tied to intended business outcomes
- Without this lense, we might continue to work hard with little efficiency gains
5 Clues: Acronym for the 8 types of waste • Without this lense, frontline employees might not buy into CI. • Without this lense, we might continue to work hard with little efficiency gains • Without this lense, there may be many metrics but none of them are tied to intended business outcomes • ...
Do you have the ExtraaEdge in you? 2021-10-01
Across
- bottom of the funnel
- a high-level educational institution in which students study for degrees and academic research is done
- process of introducing new customer to the product
- process of extracting a vast amount of data from websites
- an individual or entity that purchases or subscribes a product
- process of showcasing a product's features
- in coming enquiries
- interactive voice response systems
- B in BANT qualification
- social media site that's not used for social media
Down
- process of finding, building and qualifying leads
- the mother of all prospecting tools
- a relatively large corporate account
- a method of software delivery and licensing via subscription
- process where a seller introduces an upgrade to increase the average order value
- a percentage of customers that leave or cancel a subscription
- a in qualifying a lead
- customer that possesses all desirable attributes
- strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves
19 Clues: in coming enquiries • bottom of the funnel • a in qualifying a lead • B in BANT qualification • interactive voice response systems • the mother of all prospecting tools • a relatively large corporate account • process of showcasing a product's features • customer that possesses all desirable attributes • process of finding, building and qualifying leads • ...
Group List 1 Crossword 2021-08-18
Across
- trigger words that cause record of customer feedback
- how we present our points and answers to customers in a good way
- working with customers to meet their needs
- information resource and lifeline
- warm or cold with comments
Down
- tool that helps us correctly KYC
- Connect Acknowledge Respond Empathize
- tool for customers to manage their accounts
- how we verify the customer
- Word we use to tell a customer a fee was correct for the account but not blaming the customer
10 Clues: how we verify the customer • warm or cold with comments • tool that helps us correctly KYC • information resource and lifeline • Connect Acknowledge Respond Empathize • working with customers to meet their needs • tool for customers to manage their accounts • trigger words that cause record of customer feedback • ...
Top Ten Set 2 2022-03-16
Across
- protects the bank, employee, and customer
- system for performing certain requests and documentation requests
- great resource for helping customers with online banking issues
- tool that helps us properly resolve customer calls
Down
- making sure you and the customer are on the same page
- pulls up customer accounts and info through Catch
- we use this on every call with customers
- properly taking care of the customers call reason
- our strongest/most common KYC tool
- powerful tool for customers to keep track of their own accounts
10 Clues: our strongest/most common KYC tool • we use this on every call with customers • protects the bank, employee, and customer • pulls up customer accounts and info through Catch • properly taking care of the customers call reason • tool that helps us properly resolve customer calls • making sure you and the customer are on the same page • ...
Basic Vocab 2021-03-31
Across
- Very rare file type EX: sworn officer
- Illinois state only background check
- _____ headwear is allowed in pictures as long as the face is visible
- ____ information needs to always be verified by the customer
- the most common file type we use
Down
- customer pictures need to be from the ____ up
- file type used for DCFS child fingerprints
- what you should have the customer use if their fingerprints are light
- the fingerprint scanner should be cleaned after ____ customer
- file type used for expunging records
10 Clues: the most common file type we use • Illinois state only background check • file type used for expunging records • Very rare file type EX: sworn officer • file type used for DCFS child fingerprints • customer pictures need to be from the ____ up • ____ information needs to always be verified by the customer • the fingerprint scanner should be cleaned after ____ customer • ...
Voices A2/B1 2023-01-03
Across
- To make someone think of something they have forgotten or might have forgotten
- A large, round, white vegetable that is eaten cooked or uncooked
- Foods made from flour and butter. They are often sweet
- Different foods you need to make a dish.
Down
- Type of food which is enjoyed for a very long time
- It means to do something nice to show that a day is special
- A person who buys goods or a service
- IT is a detailed list of instructions about how to make a food or dish
- The shape of a croissant is similar to it
9 Clues: A person who buys goods or a service • Different foods you need to make a dish. • The shape of a croissant is similar to it • Type of food which is enjoyed for a very long time • Foods made from flour and butter. They are often sweet • It means to do something nice to show that a day is special • A large, round, white vegetable that is eaten cooked or uncooked • ...
Consultant Vocabulary 2021-10-05
Across
- The media is going to ____ about the money during the interview.
- It is crucial to ______ to the laws of the country you are doing business in.
- If you want to thrive in a foreign culture you should _____ in their way of life.
- Her expertise is _____ to the company.
- They are trying to gain _____ in European markets.
Down
- A feeling of anxiety _____ the office when the deadline was near.
- Each person has a different degree of _____ in speaking English.
- Asking your boss for a raise can be a very _____ conversation.
- Good customer service is _____ for a company to survive.
9 Clues: Her expertise is _____ to the company. • They are trying to gain _____ in European markets. • Good customer service is _____ for a company to survive. • Asking your boss for a raise can be a very _____ conversation. • The media is going to ____ about the money during the interview. • A feeling of anxiety _____ the office when the deadline was near. • ...
Crossword Puzzle level 2 2023-07-21
Across
- A optional feature on the Point of Sale where customers must sign for orders paid by card.
- Funds held on the customer's account similar to store credit.
- A email design feature that pulls in order and customer information.
- How many steps are in a wine club release?
- Login credentials that must be unique across all Winerys.
Down
- A tax service integration
- A method on the Point of Sale where guests pay for their own products in a large party.
- What is required on a product inorder to ship that product?
- The section where unpaid orders are displayed in fulfillment.
9 Clues: A tax service integration • How many steps are in a wine club release? • Login credentials that must be unique across all Winerys. • What is required on a product inorder to ship that product? • Funds held on the customer's account similar to store credit. • The section where unpaid orders are displayed in fulfillment. • ...
Consumer Skills 2024-02-26
Across
- A deduction from the usual cost of something.
- A person who purchases goods and services for personal use
- A mandatory financial charge that the government adds to the cost of some goods, services, and transactions.
- A voucher providing a discount for a particular item when purchased
Down
- An opportunity that encourages you to purchase a specific item.
- A distinctive attribute or quality of something.
- A sum of money (added to the bill total) given by a customer to a waiter or waitress for their service..
- Automatic Teller Machine.
- A document acknowledging that a person has received money or property after a sale.
9 Clues: Automatic Teller Machine. • A deduction from the usual cost of something. • A distinctive attribute or quality of something. • A person who purchases goods and services for personal use • An opportunity that encourages you to purchase a specific item. • A voucher providing a discount for a particular item when purchased • ...
Product knowledge 2024-11-20
Across
- What the balances on outstanding dormant accounts seven years and over are considered.
- Suspense GL account to which the funds are returned
- Person who can authorise refund of dormant service charge
- Where dormant account funds goes after 7 years but prior to being sent to Central Bank
- Account that enables deposits without reactivating via account processing
- Type of account that does not incur fees while dormant
Down
- Type of account that does not become dormant
- Person to reactivate a dormant account upon receiving CA23A
- When customer initiated transactions are not conducted on an account for two years
9 Clues: Type of account that does not become dormant • Suspense GL account to which the funds are returned • Type of account that does not incur fees while dormant • Person who can authorise refund of dormant service charge • Person to reactivate a dormant account upon receiving CA23A • Account that enables deposits without reactivating via account processing • ...
Business 2024-11-07
Across
- Consumer protection ensures that consumers are aware of their
- Business firms should aim at long term profit through
- A ----------------- is generally understood as a person who uses or consumes goods or avails of any service.
- What is the main objective of consumer protection?
- Who should disclose all facts about a product?
Down
- Through consumer protection, consumers are protected from misleading
- The consumer has the right to get compensation against unfair trade practices under right to
- What is it called when goods are sold with harmful additives?
- Which consumer right allows access to a variety of goods and services at competitive prices?
9 Clues: Who should disclose all facts about a product? • What is the main objective of consumer protection? • Business firms should aim at long term profit through • What is it called when goods are sold with harmful additives? • Consumer protection ensures that consumers are aware of their • Through consumer protection, consumers are protected from misleading • ...
SPEAK AND CONNECT 2025-12-24
Across
- A polite word used to greet customers
- Don't _______ when customer entering shop
- Using body gestures to greet someone
Down
- What to do when a customer doesn’t know what to order?
- A common verbal greeting
- The tone your voice should have when greeting
- Model used to guide customer interaction
- End the chat
- Step after customer completing order. ______ order
9 Clues: End the chat • A common verbal greeting • Using body gestures to greet someone • A polite word used to greet customers • Model used to guide customer interaction • Don't _______ when customer entering shop • The tone your voice should have when greeting • Step after customer completing order. ______ order • What to do when a customer doesn’t know what to order?
Business Model - Terminologies 2025-07-03
Across
- Who are your customers who your product or service serves?
- What are the revenue streams brought in from your VP?
- What are the most important things your company must do for your Business Model to work?
- How do you deliver your VP to your customers?
Down
- How do you establish or maintain a relationship with each CS?
- What assets are required to provide the VP?
- What is the cost incurred to operate your business model?
- What customer problem are you solving?
- Who or what does your business network of suppliers and partners that make the model work?
9 Clues: What customer problem are you solving? • What assets are required to provide the VP? • How do you deliver your VP to your customers? • What are the revenue streams brought in from your VP? • What is the cost incurred to operate your business model? • Who are your customers who your product or service serves? • ...
Quality Crossword 2019-07-26
Across
- When a customer quotes code 110 what does this mean?
- What must we get from a customer before logging the complaint as closed?
- How many days is the cooling off period?
- what page of the conversation guide is the Renewal not received wording?
- What happens when you update details in Edit Customer Details but not in the policy?
Down
- What must we add to the policy where the only the customer initial is held?
- What must we check the customer has before offering a voucher?
- How many days does a cheque refund take?
- How many working days does a card refund take?
- How much is the cancellation fee for a joint policy?
10 Clues: How many days does a cheque refund take? • How many days is the cooling off period? • How many working days does a card refund take? • When a customer quotes code 110 what does this mean? • How much is the cancellation fee for a joint policy? • What must we check the customer has before offering a voucher? • ...
Business 2021-11-24
Across
- the making of goods by hand or by machine that upon completion the business sells to a customer.
- a long-term liability a business takes on by borrowing money from its bank.
- an arrangement between two companies that have decided to share resources to undertake a specific, mutually beneficial project
- Having the right to market a product or service using the trademark or trade name of another business.
- A way of business expansion by which the owner of a business
- the business where economic transactions are conducted within the geographical boundaries of the one country.
- Where two individuals collaborate to launch their shared ideas into a new partnered business.
- a legal entity that is separate and distinct from their owners.
- Someone who owns shares in a corporation an autonomous association of persons united voluntarily to meet their common economic, social, and cultural needs and aspirations through a jointly-owned and democratically-controlled enterprise.
- A time in which the shareholders of a company are dependable for all of its debts if the company fails financially
Down
- a business's (or a government's) decision to replace domestically supplied service functions with imported services produced offshore.
- a business organization whose activities are located in more than two countries
- activities that benefit companies without supplying physical products.
- a business model that allows companies and individuals to buy and sell goods and services over the Internet.
- The money available to fund its day to day operations and bankroll its expansion for the future.
- Individual entrepreneurship, an enterprise owned and run by one person
- Some of a company's earnings are distributed to a class of its shareholder's
- represents the value that would be returned to a company's shareholders if all of the assets were liquidated
- represent ownership of a company
- combine two separate businesses into a single new legal entity
- involves two or more businesses pooling their resources and expertise to achieve a particular goal.
- one who organizes, manages, and assumes the risks of a business or enterprise
22 Clues: represent ownership of a company • A way of business expansion by which the owner of a business • combine two separate businesses into a single new legal entity • a legal entity that is separate and distinct from their owners. • activities that benefit companies without supplying physical products. • ...
Marketing Crossword 2014-09-12
Across
- A systematic examination and evaluation of data or information, by breaking it into its component parts to uncover their interrelationships.
- A good, idea, method, information, object or service created as a result of a process and serves a need or satisfies a want.
- The capacity of a company to resist great force or pressure.
- The surroundings or external conditions in which a company operates.
- The forces or properties which stimulate growth, development, or change within a system or process. They work together.
- A group of customers/consumers towards which a business has decided to aim its marketing efforts and ultimately its merchandise.
- A chance, time or set of circumstances that makes it possible to do something or take advantage of doing something.
- The ability to think about or plan the future with imagination or wisdom.
- A voluntary association formed and organized to carry on a business.
- Negative event that can cause a risk to become a loss, expressed as an aggregate of risk, consequences of risk, and the likelihood of the occurrence of the event.
Down
- A person whose duties include the identification of the goods and services desired by a set of consumers.
- Flaw that increases the risk of a failure in a company (internal).
- A value that will purchase a finite quantity, weight, or other measure of a good or service.
- The movement of goods and services from the source through a channel, right up to the final customer, consumer, or user, and the movement of payment in the opposite direction, right up to the original producer or supplier.
- A detailed proposal for doing or achieving something.
- A written declaration of an organization's core purpose and focus that normally remains unchanged over time.
- A person who purchases goods and services for personal use.
- A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.
- A person who buys goods or services from a shop or business, AND, An individual or business that purchases the goods or services produced by a business.
- A regular gathering of people for the purchase and sale of provisions, livestock, and other commodities.
20 Clues: A detailed proposal for doing or achieving something. • A person who purchases goods and services for personal use. • The capacity of a company to resist great force or pressure. • Flaw that increases the risk of a failure in a company (internal). • The surroundings or external conditions in which a company operates. • ...
Business vocabulary 2025-12-23
Across
- The person who uses the product.
- Money put into a business to help it grow, with the expectation of making a profit later.
- Work done for others (like an app) rather than a physical object.
- Low in price and often (but not always) lower in quality.
- The physical item or service being sold.
- A new offer made in response to an original offer (e.g., "I won't give you 20%, but I will give you 15%").
- A short presentation intended to persuade someone to buy or invest in something.
- When a business spends more money than it earns.
- Money that you owe to someone else (like a bank) that you must pay back.
- A plan for how much money you can spend and what you will spend it on.
- The total amount of money a company receives from selling goods or services.
- How much it costs to actually make one unit of the product.
- The money left over after all the business expenses are paid.
- The process of making a product available to customers (e.g., through websites or retail stores).
- High in price; costlier to make or buy.
Down
- A legal right that prevents others from copying an invention.
- A payment made to the owner for each unit of a product sold.
- How much the entire company is worth in total.
- All the money you have to spend to keep the business running (e.g., bills, materials, shipping).
- The percentage of ownership in a company.
- The first model or preliminary version of a product.
- An agreement between the investor and the founder.
- The person who started the company.
- An investor (like the Sharks/Dragons) who provides money to start-ups in exchange for equity.
- Market The specific group of people the product is designed for (e.g., teenagers, pet owners).
- Price The price the final customer pays in a store.
- The name, logo, and "personality" of the company.
- Another company that offers a similar product or service.
28 Clues: The person who uses the product. • The person who started the company. • High in price; costlier to make or buy. • The physical item or service being sold. • The percentage of ownership in a company. • How much the entire company is worth in total. • When a business spends more money than it earns. • The name, logo, and "personality" of the company. • ...
Ella's Business Crossword 2017-11-15
Across
- a catchphrase
- me
- the accomplishment of an aim or purpose.
- gain money
- customer or buyer
- group of people which govern a country or state
- symbol or design
- the activity of setting up a business or businesses
- a buyer of product
Down
- the regard that something is held to deserve
- current or medium in the form of coins and banknotes
- promoter
- business person
- profession
- the process of dealing with things or people.
- commercial business
- a worker
17 Clues: me • promoter • a worker • profession • gain money • a catchphrase • business person • symbol or design • customer or buyer • a buyer of product • commercial business • the accomplishment of an aim or purpose. • the regard that something is held to deserve • the process of dealing with things or people. • group of people which govern a country or state • ...
Economics 2022-05-22
Across
- An economy’s ability to produce a particular good or service at a lower opportunity cost than their competitors.
- Something that is owed, normally money
- The goods or merchandise that are kept on the premises of a business or warehouse and are available for sale or distribution.
- A managed portfolio of many different stocks
- To match the performance of a group of companies
- The financial gain and the difference between the amount earned and the amount spent in buying, operating, or producing something.
Down
- When a client of a credit card company purchases an item or service through their credit card. This debt can accumulate throughout time when the customer doesn't pay.
- Money that a person has left aside after they subtract out their consumer spending from their income
- The net gain or loss of an investment over a specified time period
- A check for salary or wages made out to an employee
- The ability of a sum of money to grow over time by the repeated addition of earnings to the principal invested.
11 Clues: Something that is owed, normally money • A managed portfolio of many different stocks • To match the performance of a group of companies • A check for salary or wages made out to an employee • The net gain or loss of an investment over a specified time period • Money that a person has left aside after they subtract out their consumer spending from their income • ...
Ground and Flight Crew 2013-12-17
Across
- looks after the needs of passengers, provide customer service and maintain the safety and security of passengers
- selling tickets and assigning seats at the airport
- makes sure the aircraft is cleaned refuelled and loaded with luggage passengers have boarded the plane and are seated cabin crew and aircraft engineers have done their checks to make sure they embark on a safe flight
- are also known as baggage handlers
- in charge of the cabin crew team, manages on flight service and ensuring passengers have a safe and comfortable flight, they ensure all cabin crew procedures are preformed correctly
- manages the flight crew and is responsible for making decisions with his crew from preparing the flight through to its completion with flight safety and security.
Down
- works at the boarding gate assigning seats and checking tickets
- load and unload baggage and other cargo
- maintains and repairs aircraft
- sometimes called co-pilot their role is to assume the same function as the flight pilot i.e flying the aircraft along with the flight navigation.
- assisting customers with check in, monitoring baggage areas, aircraft boarding and disembarking and assisting and directing passengers.
11 Clues: maintains and repairs aircraft • are also known as baggage handlers • load and unload baggage and other cargo • selling tickets and assigning seats at the airport • works at the boarding gate assigning seats and checking tickets • looks after the needs of passengers, provide customer service and maintain the safety and security of passengers • ...
The TB/INF/COP Puzzle #1 2024-03-04
Across
- - An Amazon service that makes it simple to set up, manage, and scale a search solution for a website.
- - Businesses that sell goods to the public in relatively small quantities for use or consumption rather than for resale.
- - The process of promoting, selling, and distributing a product or service.
- - Large pieces of cloth or flag bearing a symbol, logo, slogan or other messages, often used in digital marketing.
- - Abbreviation for the system used to make sales at a physical location; stands for Point Of Sale.
- - The process of linking together different computing systems and software applications physically or functionally to act as a coordinated whole.
- - A popular e-commerce platform that allows anyone to set up an online store and sell their goods.
Down
- - A web application development platform known for its rapid development capabilities, created by Adobe.
- - The action or process of integrating a new employee into an organization or familiarizing a new customer or client with one's products or services.
- - A digital home for businesses online.
- - A comprehensive list of items, products, or services offered by a company, often found online or in print.
11 Clues: - A digital home for businesses online. • - The process of promoting, selling, and distributing a product or service. • - Abbreviation for the system used to make sales at a physical location; stands for Point Of Sale. • - A popular e-commerce platform that allows anyone to set up an online store and sell their goods. • ...
Lean CLE 1 2016-03-14
10 Clues: just do it type • lightening speed • voice of customer • Doing improvements • Excellent flow factory • One of the pillars of lean • achieved by eliminating waste • produce to the demand of customer • what does customer sees in the process • the map of current state (2words separated by -)
RTE1000 Chapter 6 2022-09-02
Across
- Insurance companies, medicare, medicaid, and other commercial companies that are the payers if inpatient and outpatient medical expenses for the patient.
- Physician who represents a department or service and sits as a formal member of the executive medical staff committee.
- Federal agency that enforces standards for safety in the workplace.
- Organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as x-ray exam,fluroscopy,CT,etc.
- person appointed by the board of directors who has full accountability for the entire hospital or healthcare organization.
- Certificate approved by a local state review board permitting hospitals to construct new or additional facilities.
- System of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations.
- Independent not for profit organization that evaluates and accredits more than 17,000 health care organizations and programs in the united states and is the nations primary standard setting and accrediting body in healthcare.
Down
- Ancillary department of the hospital responsible for recruiting, selecting, supporting, and compensating employees.
- group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public.
- Unit of the hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting.
- Management of quality in the workplace from a perspective of total involvement of every employee.
- formal organization of physicians authorized to admit and attend to patients within a hospital.
- Physician responsible for the medical operation and quality of a hospital department or service.
- Physician responsible for overseeing a component or subdepartment of a hospital service.
- injuries small or large caused by the use of a drug.
- Services providing the components of patient care that collectively support the physician's plans.
- Professional who has demonstrated skill and knowledge in asset management, financial management, operations management, HR management, and communications and information management in radiology.
- Process of identifying and analyzing important organizational and individual performance gaps.
- Federal agency that administers the Medicare program and partners with the states to administer medicaid.
20 Clues: injuries small or large caused by the use of a drug. • Federal agency that enforces standards for safety in the workplace. • Physician responsible for overseeing a component or subdepartment of a hospital service. • Process of identifying and analyzing important organizational and individual performance gaps. • ...
business 2020-10-21
Across
- firms that process and manufacture goods from natural resources
- firms whose business activity involves the extraction of natural resources
- Has a trunk
- a good or service which people would like, but is not essential to living
- the production and supply of goods to the final customer involves activities from primary, secondary and tertiary sector businesses
- Man's best friend
- an economy where the resources are owned and controlled by both the private and the public sectors
- an individual who has an idea for a new business and takes the financial risk of starting up and managing it
- production is divided into separate tasks and each employee does just one of those tasks
- Flying mammal
- the benefit that could have been gained from an alternative use of the same resource
- non-tangible products
- Likes to chase mice
- the process of producing goods and services to satisfy consumer demand
- the resources needed to produce goods and services: land, labour, capital and enterprise
- a newly formed business. They usually start small, but some might grow to become much bigger
Down
- tangible products which are sold to the final consumer
- the amount a business earns from the sale of its products
- firms that supply a service to consumers and other businesses
- Large marsupial
- a detailed written document outlining the purpose and aims of a business which is often used to persuade lenders or investors to finance a business proposal
- unlimited wants cannot be met because there are limited factors of production. This creates scarcity
- the part of the economy that is controlled by the state or government
- the part of the economy that is owned and controlled by individuals and companies for profit
- there are not enough goods and services to meet the wants of the population
- a good or service which is essential to living
- people and businesses concentrate on what they are best at
- physical goods used by other businesses to help produce other goods and services
28 Clues: Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice • non-tangible products • a good or service which is essential to living • tangible products which are sold to the final consumer • the amount a business earns from the sale of its products • people and businesses concentrate on what they are best at • ...
Entrepreneurship 2020-05-13
Across
- the words and symbols such as a name, logo and slogan that represents a business' identity
- another form of legal protection for intellectual properties
- the act of giving or taking one thing in return for another
- these are corporate bodies or corporations that are recognized by law as separate entities from the people who own them
- a good rather than a service
- intangible items that cannot be seen or touched
- tangible products used by a customer
- a business venture established with the aim of making a profit
- this is a factor of production which is human effort used in the creation of goods and services
- a business' long-term goal
- the actual or potential buyers of a good or service
- money or resources used to start a business
- a business owned and operated by one person
- things a business owns eg. vehicles, buildings
Down
- this is a financial gain
- another factor of production otherwise called natural resources
- the money a business makes from the sales of products or services of the business
- the exchange of goods for goods without the use of money
- creating and managing a business venture to achieve a desired goal, mainly to make a profit from the product or service offered
- this is a co-operation that gives a person the legal right to sell it's goods or services under their trade name
- an owner of shares in a company
- a person who organizes, operates and assumes the risk for a business venture
- a sum of money paid regularly by a company to its shareholders out of its profit
- the act of giving someone a job
- two or more individuals who operate a continuing business for profit
- money paid or cost
- all the raw materials and finished goods owned by a business
- a paid public method of gaining attention to a product or business by paid announcements on tv, radio etc
- expenditure exceeds revenue
- the activities involved in making products
30 Clues: money paid or cost • this is a financial gain • a business' long-term goal • expenditure exceeds revenue • a good rather than a service • an owner of shares in a company • the act of giving someone a job • tangible products used by a customer • the activities involved in making products • money or resources used to start a business • a business owned and operated by one person • ...
Marketing Crossword 2014-09-12
Across
- A person whose duties include the identification of the goods and services desired by a set of consumers.
- A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.
- A value that will purchase a finite quantity, weight, or other measure of a good or service.
- A systematic examination and evaluation of data or information, by breaking it into its component parts to uncover their interrelationships.
- A written declaration of an organization's core purpose and focus that normally remains unchanged over time.
- A chance, time or set of circumstances that makes it possible to do something or take advantage of doing something.
- A group of customers/consumers towards which a business has decided to aim its marketing efforts and ultimately its merchandise.
- A good, idea, method, information, object or service created as a result of a process and serves a need or satisfies a want.
Down
- Flaw that increases the risk of a failure in a company (internal).
- The forces or properties which stimulate growth, development, or change within a system or process. They work together.
- The movement of goods and services from the source through a channel, right up to the final customer, consumer, or user, and the movement of payment in the opposite direction, right up to the original producer or supplier.
- Negative event that can cause a risk to become a loss, expressed as an aggregate of risk, consequences of risk, and the likelihood of the occurrence of the event.
- The ability to think about or plan the future with imagination or wisdom.
- A person who buys goods or services from a shop or business, AND, An individual or business that purchases the goods or services produced by a business.
- The surroundings or external conditions in which a company operates.
- A regular gathering of people for the purchase and sale of provisions, livestock, and other commodities.
- A person who purchases goods and services for personal use.
- The capacity of a company to resist great force or pressure.
- A detailed proposal for doing or achieving something.
- A voluntary association formed and organized to carry on a business.
20 Clues: A detailed proposal for doing or achieving something. • A person who purchases goods and services for personal use. • The capacity of a company to resist great force or pressure. • Flaw that increases the risk of a failure in a company (internal). • The surroundings or external conditions in which a company operates. • ...
4.03 Puzzle 2014-11-18
Across
- Services provided to consumers without the involvement of any tangible product
- Services that are offered with a product such as maintenance, delivery, or repair
- All the combined customer impressions and experiences associated with a particular company
- Goods or services that are currently being sold
- Intangible activities that are performed by other people for money; productive acts that satisfy economic wants
- The stage in the creation of a new product in which a working model maybe tested, modified, and retested; production costs are estimated and final details of the product are planned, e.g., label, promotion, and distribution
- Tangible objects that can be manufactured or produced for resale
- The product life cycle stage in which sales peak and then increase at a slower rate or start to decline
- The product life cycle stage in which sales and profits fall rapidly
Down
- The point at which a product goes into full scale production, the marketing plan is put into place, service and sales training are done, and the product’s life cycle begins
- A product whose sales and profitability are declining
- A good or service that has not been offered before, has been modified in some way, or is being presented or distributed in a different manner
- element referring to what goods, services, or ideas a business will offer its customers
- An advantage consumers receive from using a product
- A marketing function that involves obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities
- An early sample or model of a product
- The product life cycle stage when the product first appears in the marketplace
- The process of introducing a new product to a limited market to determine what its acceptance will be
- The stages through which goods and services move from the time they are introduced on the market until they are taken off the market
- Product life cycle stage in which sales rise rapidly creating new products and modifying existing products
20 Clues: An early sample or model of a product • Goods or services that are currently being sold • An advantage consumers receive from using a product • A product whose sales and profitability are declining • Tangible objects that can be manufactured or produced for resale • The product life cycle stage in which sales and profits fall rapidly • ...
Marketing Principles 2022-01-20
Across
- a representation of a product idea
- the length of time from a product first being introduced to consumers until it is removed from the market
- the improvement of the existing products by making necessary changes in the characteristics, nature, size, packing and color, etc
- a long-term, strategic plan to continuously boost a brand's recognition and reputation
- the final stage of the product life cycle when sales are dropping because the original need and want have diminished or because another product innovation has been introduced
- the total number of product lines that a company offers to sell
- the variation in products that a company offers within one product line
- marketing function that focuses on improving a product or service in response to market changes
- name of the distinctive product, service, or concept
- maturity stage of the product life cycle shows that sales will eventually peak and then slow down
Down
- the smallest unit of a Product that can be sold to a Customer
- he first stage in the product life cycle where a company tries to build awareness about the product or service in a market where there is less or no competition
- a group of related products all marketed under a single brand name that is sold by the same company
- the ongoing process of identifying and articulating market requirements that define a product's feature set
- the use of an established product brand name for a new item in the same product category
- that part of a brand that cannot be spoken. It most commonly is a symbol, picture, design, distinctive lettering, color, or a combination of these
- the second of stages in the product life cycle, and for many manufacturers this is the key stage for establishing a product's position
- can be any word, phrase, symbol, design, or a combination of these things that identifies your goods or services
- the place that a brand occupies in the minds of the customers and how it is distinguished from the products of the competitors
- the total number of product lines and individual products or services offered by a company
20 Clues: a representation of a product idea • name of the distinctive product, service, or concept • the smallest unit of a Product that can be sold to a Customer • the total number of product lines that a company offers to sell • the variation in products that a company offers within one product line • ...
Nurse Corps Loan Repayment Program 2024-01-09
Across
- Funds for the Nurse Corps LRP are used to make awards to qualified _____, which include RNs and APRNs working either in an eligible CSF or as nurse faculty in an eligible school of nursing.
- For an initial two-year _____ commitment, the Nurse Corps LRP will award participants a total of 60 percent of their total outstanding qualifying education loan balance.
- Have a current, full, permanent, unencumbered, unrestricted license to practice as an RN, or an APRN if applicable, in the state in which they intend to practice. This sentence is an example of an?
- Loans obtained for non-nursing degrees are an example of ______ loans.
Down
- Funding preference is given to applicants with the greatest financial need defined as those qualified applicants whose _____ ratio is 100 percent or greater.
- If a participant can no longer continue working at the initial CSF or eligible school of nursing, the participant must immediately _____ the Nurse Corps LRP through the BHW Customer Service Portal.
- A participant who is a nurse faculty member is required to provide full-time service by _____ pre-licensure students, RNs or APRNs, at an eligible for profit or non-profit public or private school of nursing.
- The Nurse Corps LRP offers RNs and APRNs substantial _____ assistance to repay a portion of their qualifying educational loans in exchange for full-time service.
- The first _____ will be deposited approximately 60 days after the effective date of the contract.
- Nurse Corps LRP payments are _____ to federal taxes
10 Clues: Nurse Corps LRP payments are _____ to federal taxes • Loans obtained for non-nursing degrees are an example of ______ loans. • The first _____ will be deposited approximately 60 days after the effective date of the contract. • ...
Learner Licenses & Written Testing 2025-02-20
Across
- The customer passed the written test but doesn’t want a learner license today. Unless the customer is unprepared, you must administer & record the _ test.
- Customers can be given an additional _ minutes to their test time if they’re using a translation tool or if they have learning disabilities.
- Add a 203 - __ to the customer record in Motorist Maintenance. (1 of the 2 things you must do when someone fails to return after a written test.)
- Customers getting a 1st time Learner License are _ from presenting their SSN if they give you their valid, FL Real ID compliant ID card.
- Exams can be manually added w/out Management permission as long as it’s only a slight _ in the name or DOB.
- DL Application errors will be _ by the issuing Associate on the back end.
- If there are fewer than 4 open testing stations, do not set up customers for written testing with the wrong _ type.
- Issue the customer a referral _ for “Appointment Required/Incorrect Appointment Type” indicating “Failed to Return After Exam”. (1 of the 2 steps when someone fails to return from a written test.)
- _ will not be allowed to test without either the Parent/Guardian present or the completed HSMV 71142.
- Including _, do not allow a customer to begin any written exam after 4:15 pm.
Down
- Customers are allowed to use printed or electronic translation _ when taking written exams.
- If any rules are broken or an electronic device is out during testing for any reason, the exam will be _ for cheating.
- If the customer _ the written exam in Driver’s Education (DELAP), you do not need to verify TLSAE completion, since this is a statutory requirement of Driver’s Ed.
- Any sanctions? Okay to _ – sanctions are covered on the back end.
- This course can be verified in the DLI Exams tab, on the State’s website, or reciprocated from an OOC DL.
- Paperclip all required _ together with the written testing pass on top.
16 Clues: Any sanctions? Okay to _ – sanctions are covered on the back end. • Paperclip all required _ together with the written testing pass on top. • DL Application errors will be _ by the issuing Associate on the back end. • Including _, do not allow a customer to begin any written exam after 4:15 pm. • ...
Unit 2 Vocabulary - Part 3 2024-10-18
Across
- Goods and services that perform very similar functions and can be used in place of one another.
- process of issuing a permit allowing an individual or a business to function in the marketplace
- a measurement of the value of one nation's currency relative to the currency of other nations
- Government policy that attempts to manage the economy by controlling the money supply and interest rates.
- a rise in business activity after a recession or depression
- when firms offering similar goods or services compete on the basis of their brand's reputation or perceived benefits
- laws in a city or town that designate certain areas, or zones, for residential and business use
- the process of building a model (tangible object) that demonstrates the features of a proposed product, service, or system; fourth step of the design thinking process
- groups group of people who are asked about their attitude towards a product, service, advertisement or new style of packaging
- monopoly that arises because a single firm can supply a good or service to an entire market at a smaller cost than two or more firms, for example - public utilities
- Assistance by government in maintaining the price of a good or service to enable the producers to earn a profit
- ensures safe and healthy working conditions for employees
- regulates interstate and international communications by radio, television, wire, satellite, and cable
Down
- Alternating periods of economic expansion, recession and recovery
- exclusive rights to make or sell inventions
- A general and progressive increase in prices
- the process of determining the major goals of the business and the policies and strategies for obtaining and using resources to achieve those goals
- brands that have been given legal protection so that their owners have exclusive rights to their use
- competition among all businesses for scarce customer dollars
- wealth or success
- an analysis that evaluates environmental impact when producing goods and services
- a system for producing and distributing goods, and services to fulfill people's wants
- constant change, activity, or progress
- money coming into a business
- A market in which there are many buyers but only one seller.
- tests foods, cosmetics, and drugs to prevent the sale of unsafe items
- administers and enforces laws to prevent price fixing, prohibit unfair competitive practices, and regulate false or deceptive advertising
- the exclusive legal rights of authors, composers, playwrights, artists, and publishers to publish and disperse their work as they see fit
- period of reduced economic activity
- gathering information about consumers' needs and preferences
30 Clues: wealth or success • money coming into a business • period of reduced economic activity • constant change, activity, or progress • exclusive rights to make or sell inventions • A general and progressive increase in prices • ensures safe and healthy working conditions for employees • a rise in business activity after a recession or depression • ...
Figure me Out 2012-07-16
Across
- UPS worldship is used for?
- Our first resource
- if the customer wants tax exempt information or wants to set up a tax exempt account we should transfer to?
- We cannot modify this after being submitted but we can cancel, and the customer can place a new one.
Down
- The aux you need to go in when you have a one on one with your PSS
- We use this for coupons for customer
- if an in-stock item is not ready within 20 minutes the customer gets what?
- Our great company
- the customer does not need to be a registered lowes.com user to access this
- these can take 7-14days to arrive
10 Clues: Our great company • Our first resource • UPS worldship is used for? • these can take 7-14days to arrive • We use this for coupons for customer • The aux you need to go in when you have a one on one with your PSS • if an in-stock item is not ready within 20 minutes the customer gets what? • the customer does not need to be a registered lowes.com user to access this • ...
Social Media Marketing 2025-05-19
Across
- An organised course of action to promote and sell a product or service.
- A marketing strategy companies use to target a customer's values and ethics.
- A piece of content intended to induce a viewer, reader, or listener to perform a specific act.
Down
- When customers continue to purchase from the same brand over and over again, despite competitors offering similar products or services.
- The strategy and content required to create meaningful customer interactions and build brand loyalty.
- The continuous stream of content displayed to users on a platform, typically featuring posts, videos, and ads from accounts they follow.
- Content created by users of a brand, service, or platform, rather than by the brand itself.
7 Clues: An organised course of action to promote and sell a product or service. • A marketing strategy companies use to target a customer's values and ethics. • Content created by users of a brand, service, or platform, rather than by the brand itself. • A piece of content intended to induce a viewer, reader, or listener to perform a specific act. • ...
Business Studies Crossword 2021-12-20
Across
- _____ sector businesses are firms that process and manufacture goods from natural resources.
- a payment, out of profits, to shareholders as a reward for their investment.
- If an unincorporated business fails, then the owners might have to use their personal wealth to finance any business debts.
- Non-current assets offered as security against borrowing.
- A good or service that is essential to living.
- People and businesses concentrate on what they're the best at.
- The amount a business earns from the sales of its product.
- A good or service that people would like, but is not essential for living.
- An individual or group which has an interest in a business because they are affected by its activities and decisions.
- An individual who has an idea for a new business and takes financial risk of starting it up and managing it.
- There are not enough goods and services to meet the wants of the population.
- Consumer _____ are products that are sold to the final customer. They can be seen and touched, for example computers and food.
- ____ sector businesses are firms whose business activity consists of extracting natural resources.
- A business system where entrepreneurs buy the right to use the name, logo and. product of an existing business.
- The production and supply of goods to the final customer involves activities from all three sector businesses.
- Businesses from the _____ sector are businesses and industries that are owned or controlled by the government.
- ____ goods are physical goods, such as machinery and delivery vehicles, used by other businesses to create other goods and services.
- The ____ capital is the finance needed when firstly starting a business.
Down
- A business that is controlled and owned by just one person who takes all the risks and receives all the profit.
- A business ____ is a detailed written document outlining the purpose and aims of the business which is often used to persuade lenders and investors to finance a business proposal.
- The benefit that could have been gained from an alternative use of the same resources.
- Consumer ____ are non-tangible products such as insurance services, transport.
- A public _____ is a business organisation that is owned and controlled by the state.
- A business formed by two or more people who will usually share responsibillity for the day-to-day running of the business. Partners usually invest capital in the business and will share profits.
- A person or organisation who owns shares in a limited company.
- A ____ economy is an economic system in which some industries are controlled privately and some by the government.
- Businesses from the ____ sector are businesses and industries that are not owned or controlled by the government but individuals.
- The _____ of labour is when a company divides each employee on different tasks
- The ____ shareholders are the owners of a limited company.
- two or more businesses agree to work together on a project and set up a separate business for this purpose.
- _____ sector businesses are firms that supply a service to consumers and other businesses.
31 Clues: A good or service that is essential to living. • Non-current assets offered as security against borrowing. • The amount a business earns from the sales of its product. • The ____ shareholders are the owners of a limited company. • People and businesses concentrate on what they're the best at. • A person or organisation who owns shares in a limited company. • ...
MarkWiz Crossword 2023-12-05
Across
- A trendy or fashionable term, often used in marketing or business discussions to imply innovation or relevance
- Introducing a marketing mix change as an experiment, known as marketing.
- An exclusive right granted for a new invention (often government approved), so that competitors cannot copy the design.
- The business of selling a product or service directly to the customer
- A large event, like a trade show, where business products are promoted (use short four- letter term).
- Percentage of sale, units or customers a company has relative to the total
- The process of dividing a market into related groups of consumers.
- Between introduction and maturity on the product life cycle
- A market structure made up of a few large dominant firms.
- A segmentation approach based upon location.
- In terms of consumption, customers can be a light or a heavy
- Notice or attention given to someone or something by the media
- Part of our place mix, we use one (or more) to reach the market via intermediaries.
- Initial stage of the new product process: generation.
- Maslow's model shows needs in this structure.
- Usually considered the centerpiece of the marketing mix elements
- Delivering content or advertisements based on the user's geographic location, ensuring relevance to local audiences
- The type of demand that changes significantly when prices are changed.
- Promotional communication to promote a product, service, or brand
- A specialized segment of the market for a particular kind of product or service that appeals to a specific target audience
- The firm's top-level game plan.
- The type of marketing where the firm deals with customers by phone.
Down
- The term for the overall process of managing (transporting and storing) our supplies and products.
- Someone who manages the flow of information or decisions, often determining what reaches the intended audience.
- An evaluation of a business, used to assess its competitive position and inform strategic planning.
- A favorable (or not) view, opinion, assessment of a brand held by a consumer.
- The Receiver of the Information or the services is also known as
- The initial sales step before the adoption phase for new-to-the-world products.
- Strategic effort to set a product apart in the minds of consumers
- The entire revenue potential in a market.
- Economic space where buyers and sellers interact
- Highest sales phase of the PLC.
- A promotion tactic where the firm gives away free .
- A key role of marketing is to meet these for consumers.
- A qualitative form of market research known as a ___group.
- Additional features or services beyond the core product, enhancing its value
- A growth strategy that focuses on increasing sales of existing products to current markets, often through aggressive marketing tactics
- Thing that motivated/encourages one to do things
- The market segment that the firm chooses to focus their marketing activities on.
- The marketing mix element where the firm places a value on their product.
40 Clues: Highest sales phase of the PLC. • The firm's top-level game plan. • The entire revenue potential in a market. • A segmentation approach based upon location. • Maslow's model shows needs in this structure. • Economic space where buyers and sellers interact • Thing that motivated/encourages one to do things • A promotion tactic where the firm gives away free . • ...
ism221_b22fa2009 2024-02-29
Across
- A theory that proposes that every organizational system is made up of four main components—people, tasks, structure, and technology—with an interaction among the four components
- Who is the father of modern digital communication and information theory.
- The process of changing data into a digital form that can be easily read and processed by a computer.
- The adaptation process between digitization and digital transformation.
- How many key technologies have the DTI research identified that will have the most impact among industries?
- Before being turned into a digital format what were these data and information called?
- Which activities include firm infrastructure, human resources management and procurement?
- Set of logically related tasks performed to achieve a defined outcome.
- A business practice in which a company hires a third party to perform tasks, handle operations or provide services for the company.
- Redesign on the business process is called?
- What do digital technology, digital competition and digital customer behavior all have in common?
- The process of devising new business applications that integrate all the digitized data and digitalized applications.
- What is the first step of Kurt Lewin's management change model?
- When an organization conducts operations using a third party supplier in another country.
- A group of individuals whose members are distributed geographically, but work as a coherent unit through the use of information systems technology
- The application of new ideas to the products, processes, and activities of a firm, leading to increased value
- A concept describing the full chain of a business's activities in creating a product or service.
Down
- ... consists of computer equipment used to perform input, processing, storage and output activities.
- What is the acronym for the model that specifies the factors that can lead to better attitudes about the information system?
- Which primary activities do external vendors and other supply chains count towards?
- Which innovation results in enhancements to existing products, services, and ways of operating?
- A set of major understandings and assumptions shared by a group
- Collection of data organized in such a way that they have value beyond the facts themselves.
- Which information system includes information systems that improve the productivity of individual users?
- The three primary functions of the information systems organization are operations, ..., and support.
- Adoptiono of any innovation does not happen all at one for all members of the targeted population, what is this theory called?
- Which software oversees the basic computer operations such as start-up, controls access to system resources, and manages memory and files?
- What kind of system is an organization?
- A group of people that is structured and managed to meet its mission or set of group goals.
- The ability to find, understand, analyze, use and communicate information in all its various formats is called information ... .
- Customer service and product support activities with those who have purchased a product or a service is part of which overall activity?
31 Clues: What kind of system is an organization? • Redesign on the business process is called? • A set of major understandings and assumptions shared by a group • What is the first step of Kurt Lewin's management change model? • Set of logically related tasks performed to achieve a defined outcome. • The adaptation process between digitization and digital transformation. • ...
Economics Crossword 2023-09-15
Across
- Individuals or entities that purchase goods or services from a business.
- The increase in the general price level of goods and services in an economy over time.
- Products that are typically used together, and the demand for one is linked to the demand for the other, such as smartphones and mobile data plans.
- Products that can replace each other in fulfilling a particular need or want, such as different brands of soda.
- An organization engaged in activities such as producing, selling, or providing goods and services in order to generate profit.
- Abraham Maslow's theory of human motivation categorizes human needs into a hierarchical structure, with basic physiological needs at the base and self-actualization needs at the top.
- The creation or application of new ideas, methods, or technologies to improve products, services, or processes.
- The people who work for a company, including employees, managers, and executives.
- The quantity of a product or service that producers are willing and able to provide at various prices.
- Desires or preferences for goods and services beyond basic needs.
- The quantity of a product or service that consumers are willing and able to purchase at various prices.
- High-end or non-essential products and services.
- The mutual reliance or dependence of different businesses, industries, or individuals on each other within an economic system.
Down
- Raw materials and elements derived from the environment, such as water, minerals, and forests.
- The inputs, including labor, land, capital, and entrepreneurship, used in the production of goods and services.
- No longer in use or relevant, often referring to products, technologies, or practices that have been replaced by newer alternatives.
- Intangible actions or tasks provided by a business to fulfill customer needs or wants.
- A person or entity that purchases and uses goods or services.
- Man-made tools, machinery, and equipment used in the production of goods and services.
- Products or services that are necessary for basic living and well-being, such as food and healthcare.
- Basic requirements for survival and well-being, such as food, clothing, and shelter.
- The creation of a new product, process, or idea.
- products or items that can be touched that are produced and can be bought or sold.
- A business or individual that creates goods or services for sale.
- A state in which the supply and demand for a product or service are in balance, resulting in stable prices.
25 Clues: The creation of a new product, process, or idea. • High-end or non-essential products and services. • A person or entity that purchases and uses goods or services. • A business or individual that creates goods or services for sale. • Desires or preferences for goods and services beyond basic needs. • ...
Business Terminology 2024-12-17
Across
- A corporation is a legal entity separate from its own.
- A small part of a company that you own
- When a customer is allowed to obtain goods or services before paying with the trust that the payment will be made sometime in the future.
- Taking a risk or a daring journey.
- Debts or responsibilities that a person has to a company.
- Another business that sells the same product or service and tries to become more successful.
- The right to possess another person’s property until they pay a debt
- Money that is owed.
- When two or more people run a business and share profits and liabilities
- A person, thing, or quality of value.
- Enterprise An organization completely or partly owned by the state and controlled by public authority
- When one entity commands the entire market
- A person who operates a business or businesses.
- The amount of money used to run, grow, and build a business.
- A new and original idea that helps to solve issues/ problems
- The exchange of goods or services (not money) for other goods or services.
Down
- A business or industry that is not owned by the government (it is owned by individual people or commercial companies).
- A business where the owner distributes the business’ name and system so that the business could be spread in different places (eg. Mcdonalds)
- The amount of money a business gets over a set period of time from selling their product or service.
- The money you get from doing something
- A record of an amount owed and of money taken out of the bank.
- A place where people get together to buy and sell goods
- Early release of a model of a product to test the concept
- Proprietorship A person who works for themselves and takes on all legal and financial responsibilities
- When the company does not owe money and is financially stable
- The use of a product or service in a household.
- A portion of a large amount divided among people.
- The amount of goods or services available to buyers
- Making or manufacturing goods.
- Questions asked to the public are used to understand people’s views (as a whole) of a product or service.
- People who work at a company that has already been made
- When the company is in debt and owes money
32 Clues: Money that is owed. • Making or manufacturing goods. • Taking a risk or a daring journey. • A person, thing, or quality of value. • A small part of a company that you own • The money you get from doing something • When one entity commands the entire market • When the company is in debt and owes money • The use of a product or service in a household. • ...
IGCSE BUSINESS CHAPTER 1 2023-10-29
Across
- A good or service that you wish to have, so as to add comforts in your life, but not essential for living.
- A person, company, or country that makes, grows, or supplies goods or commodities for sale
- of Labour When the production process is split up into different tasks and each worker performs one of these tasks. It is a form of specialisation.
- Service The support a business offers their customers — both before and after they buy and use a business's products or services.
- Combine factors of production to make products (goods and services) which satisfy people's wants.
- These are the non-physical, intangible parts of our economy, as opposed to goods
- This is the skill and risk-taking ability of the person who brings the other resources of the factors of production together
- This is the number of people available to make products
- An individual who purchases goods and services for personal use.
- The lack of sufficient products to fulfil the total wants of the population.
- The finance, machinery and equipment needed for the manufacturer of goods
- This is the reduction in the amount of wasted resources that are used to produce a given number of goods or services (output)
Down
- Value The difference between the selling price of a product and the cost of bought in materials and components
- Occurs when people and businesses concentrate on what they are best at
- These are tangible things that are produced, bought or sold, then finally consumed
- of Production Those resources needed to produce goods or services. There are four factors of production and they are in limited supply.
- This measures how efficiently production inputs, such as labour and capital, are being used in an economy to produce a given level of output
- An item offered for sale. It can be a service or an item. It can be physical or in virtual or cyber form
- These are consumer goods that do not wear out quickly, and therefore do not have to be purchased frequently
- Cost The next best alternative given up by choosing another item
- Products designed to be used once and then disposed of or destroyed
- This refers to all the natural resources provided by nature and includes fiends and forests, oil, gas, metals and other mineral resources
- A good or service essential for living
- An individual consumer or organisation that purchase goods or services from a business.
- Problem There exists unlimited wants but limited resources to produce the goods and services to satisfy those wants. This creates scarcity.
25 Clues: A good or service essential for living • This is the number of people available to make products • An individual who purchases goods and services for personal use. • Products designed to be used once and then disposed of or destroyed • Cost The next best alternative given up by choosing another item • ...
2.02E vocab 2022-10-20
Across
- The situation that exists when supply is greater than demand
- One price compared to another; the ratio between two prices
- People who use goods and services to satisfy their wants
- The quantity of a good or service that buyers are ready to buy at a given price at a particular time
- The people who make or provide goods and services
- Equilibrium price
- A maximum legal price that businesses can charge for certain products
- A function of relative prices that is necessary for consumers, producers, and resource owners to make important economic decisions; data concerning value/cost
- Those who provide human resources, natural resources, and capital goods in order for production to take place
- Any circumstance under which buyers and sellers exchange goods or services for a price
- The situation that exists when demand is greater than supply
- A function of relative prices that encourages producers to change and reallocate their resources; motivators
Down
- The amount of satisfaction a good or service will provide a customer
- A phenomenon that occurs when changes in relative prices cause buyers to replace the purchase of one product with another
- The point at which the quantity of a product that buyers want to buy is equal to the quantity that sellers are willing to sell at a certain price; equal to both the demand price and the supply price
- The amount of money paid for a good, service, or resource
- The best time for consumers to buy; characterized by large supply, small demand, and low prices
- The maximum price buyers are willing and able to pay for a product
- Government restrictions on the minimum and/or maximum prices of certain products
- The quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period
- The best time for producers to sell; characterized by large demand, small supply, and high prices
- Actual price that prevails in a market at any particular moment
- A function of relative prices that determines who gets the goods and services produced; determining how scarce resources will be distributed
- The minimum price producers are willing and able to receive for a product
- Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
25 Clues: Equilibrium price • The people who make or provide goods and services • People who use goods and services to satisfy their wants • The amount of money paid for a good, service, or resource • One price compared to another; the ratio between two prices • The situation that exists when supply is greater than demand • ...
Chapter 6 2022-09-03
Across
- formal organizations of physicians authorized to admit and attend to patients within a hospital
- chair physician who represents a department or service and sits as a formal member of the executive medical staff committee; responsible for all of the medical operations of a hospital department and may also oversee a residency training program
- person appointed by the board of directors who has full accountability for the entire hospital or health care organization
- management of quality in the workplace form the perspective of total involvement of every employee, with a strong focus on process measurement and control
- error failure to complete a planned action as intended or the use of a wrong plan to achieve an aim
- physician responsible for the medical operation and quality go a hospital department or service
- insurance companies, medicare, medicaid, and other commercial companies that are the payers of inpatient and outpatients medical expenses for the patient
- federal agency that administers the medicare program and partners with states to administer medicaid.
- physician responsible for overseeing a component or sub department of a hospital service
- independent not-for-profit organizations that evaluate s and credits more than 17,000 heath care organizations and programs in the US and is nations primary standard setting and accrediting body in health care
- system of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations
Down
- professional who has demonstrated skill and knowledge in asset mangement, financial management, operations, management, and communication and information management in radiology
- organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as x-ray examination.
- unit of hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting
- servies providing the components of patient care that collectively support the physicians plan for diagnoses and treatment
- certificate approved by a local review board permitting hospitals to construct new or additional facilities
- group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public and whose legal and moral responsibility for polices and operations of the hospitalize not for personal benefit of the members
- process of identifying and analyzing important organizational and individual performance improving designing and developing cost effective and ethical justifiable
- injuries, large or small, caused by the use of a drug
- statements of an organization that summaries its intent to provide service in terms of the services it offers
- ancillary department of the hospital responsible for securing, supporting, and compensating employees; developing and maintaining skills, quality, and motivation.
21 Clues: injuries, large or small, caused by the use of a drug • physician responsible for overseeing a component or sub department of a hospital service • formal organizations of physicians authorized to admit and attend to patients within a hospital • physician responsible for the medical operation and quality go a hospital department or service • ...
Customer Services 2023-12-06
Across
- A person who buy you any thing
- Direction of you residence
Down
- the movable articles that are used to make a room or building suitable for living or working in, such as tables, chairs, or desks.
- the situation at a particular time during a process.
- Object or service that you want to offer
- Register of the calls of their customers
6 Clues: Direction of you residence • A person who buy you any thing • Object or service that you want to offer • Register of the calls of their customers • the situation at a particular time during a process. • the movable articles that are used to make a room or building suitable for living or working in, such as tables, chairs, or desks.
Mall 2024-11-04
Across
- Large department store offering clothing, accessories and home goods.
- Popular store for electronics and smart devices.
- Department store known for its high quality fashion and excellent customer service."
- Internationally known coffee chain, ideal for taking a break from shopping.
Down
- Theatres Cinema chain that offers entertainment with the latest movies in theaters
- Store specializing in high-end beauty and cosmetic products.
6 Clues: Popular store for electronics and smart devices. • Store specializing in high-end beauty and cosmetic products. • Large department store offering clothing, accessories and home goods. • Internationally known coffee chain, ideal for taking a break from shopping. • Theatres Cinema chain that offers entertainment with the latest movies in theaters • ...
Marketing Research 2024-01-08
Across
- Promotional Activity which aims to sell a product or service
- Persuasive communication that prompts the TA to take action
- What financial resources will we put in place to help customer purchase our products?
- What does it communicate to customers about product value?
Down
- What markets does the company want to serve?
- How/where will our customers locate & obtain our products?
6 Clues: What markets does the company want to serve? • How/where will our customers locate & obtain our products? • What does it communicate to customers about product value? • Persuasive communication that prompts the TA to take action • Promotional Activity which aims to sell a product or service • ...
Troubleshooting Crossword Search 2015-09-02
Across
- Tiffany needs to know if her phone is compatible with her Elantra’s Bluetooth system. As her agent you will offer to assist and advise her of the Hyundai Bluetooth __________ website.
- Cynthia is having trouble starting the voice recognition in her Hyundai using Android Auto. You advise her that she needs to hold the voice command button on her steering wheel for _______ seconds or touch the microphone on the display.
- Tommy has an inquiry regarding changing his ________ username, which is one of the included topics that you must ask Tommy if he is aware of the www.HyundaiUSA.com/loginhelp website.
- Jane just purchased a Genesis with Gen2 Blue Link and uses an Android phone. She cannot find the Blue Link Mobile App. You will need to confirm that she is searching for the 2015 _________ in her Google Play.
- The Blue Link Mobile App - _______ version requires the iOS 6.0 and up. Which is also compatible with iPhone, iPad, and iPod Touch.
- Andrew possibly entered the incorrect _____ prior to sending a remote service request, which may be the reason why he received an “unable to retrieve Information” error message.
- Ask ________ questions to gather the concern the customer is experiencing with the Mobile App and document within the Inbound Activity.
- Lindsay is trying to log into her Myhyundai account and has been unsuccessful. Lindsay gave you her password, and asked if you could log in or reset it for her. You are to not _________ this information in your case notes nor attempt to log in as the customer.
- Do not create a _______ prior to transferring to Gen2 Blink
Down
- Jessica wants her Blue Link mobile App to “keep her logged in. She must use the ________ Me Feature.
- If any customer needs a VIN clear/reset, RDR VIN, or E-mail address update, you must send the appropriate template to the Tier 2 ________ team.
- Johnny called in with a complaint that he cannot download his phonebook to his Sonata’s Bluetooth. After troubleshooting with steps 1 through 4, Johnny needs to be aware that his contacts must be stored the ________ and not on his SIM card.
- Caryn calls in and has a concern with her Android Auto in her vehicle. The first step is to __________ for the concern the customer is experiencing.
- The Samsung Gear Live, Moto 360, LG G Watch, and LG GR Watch are all supported _________ Smartwatches.
- Daniel is getting a “VIN already registered” error code while trying to register his used Veloster. As his agent you will need to explain the steps to ________ his VIN.
15 Clues: Do not create a _______ prior to transferring to Gen2 Blink • Jessica wants her Blue Link mobile App to “keep her logged in. She must use the ________ Me Feature. • The Samsung Gear Live, Moto 360, LG G Watch, and LG GR Watch are all supported _________ Smartwatches. • ...
Win With Digital EN 2022-07-05
Across
- how we measure customer satisfaction
- a customer who is not happy with our products and services
- being nimble allows us to take on our competitors and win
- where many customers want to connect with us first
- with this mindset, we can transform our business
Down
- what we are always trying to put first, be it direct, broker, partner or internal
- a customer who is very happy with our products and services
- a customer who is in the middle
- Win With Digital acronym
9 Clues: Win With Digital acronym • a customer who is in the middle • how we measure customer satisfaction • with this mindset, we can transform our business • where many customers want to connect with us first • being nimble allows us to take on our competitors and win • a customer who is not happy with our products and services • ...
Amazon 2025-05-14
Across
- Proper call opening when customer sees/hears an emergency and requests dispatch
- The GPS Portal used for Amazon on the Go
- What should you offer authorities if they decline to dispatch
- What outcome prompt is followed when customer states "testing"
- If the customers states they want to change their address where can we find the response
- Do we authorize forced entry
- What button is used to confirm the address is valid
Down
- What is one word that is considered restricted terminology
- Who can we send the call to if the customer doesn't know their address and are requesting dispatch
- Proper call opening when customer is unsure of what happened or hears any alarm sounding
- What icon is used the location doesn't match the site address
- Additional piece of information to obtain when emergency assistance is requested on a Smart Alert activation
- What is one device Care+ customers can use to request help
- Activation received when customers place the Alexa on "Away Mode"
- How many times can you use the unsure if dispatch is needed outcome prompt
15 Clues: Do we authorize forced entry • The GPS Portal used for Amazon on the Go • What button is used to confirm the address is valid • What is one word that is considered restricted terminology • What is one device Care+ customers can use to request help • What icon is used the location doesn't match the site address • ...
Figure Me Out 2012-07-16
Across
- The aux you need to go in when you have a one on one with your PSS
- We use this for coupons for customer
- if an in-stock item is not ready within 20 minutes the customer gets what?
- We cannot modify this after being submitted but we can cancel, and the customer can place a new one.
- these can take 7-14days to arrive
Down
- the customer does not need to be a registered lowes.com user to access this
- if the customer wants tax exempt information or wants to set up a tax exempt account we should transfer to?
- UPS worldship is used for?
- Our first resource
- Our great company
10 Clues: Our great company • Our first resource • UPS worldship is used for? • these can take 7-14days to arrive • We use this for coupons for customer • The aux you need to go in when you have a one on one with your PSS • if an in-stock item is not ready within 20 minutes the customer gets what? • the customer does not need to be a registered lowes.com user to access this • ...
Customer Relationship Management 2021-10-28
Across
- a measure of how well a business has met its customers' expectations
- the values and ideals that an organization encourages amongits employees
- all the opportunities that businesses have to connect with customers and reinforce their brand value
- activities and benefits provided by a business to its customers to create goodwill
- advantage
- able to accomplish a task using a minimum amount of time and effort
Down
- focused on customer needs and wants
- word-of-mouth promotion and referrals from a business's current customers to its potential customers
- the customer's preference for a business
- the people who buy goods and services
- respectful and courteous
- correct; error-free
- any paid form of nonpersonal presentation of ideas, goods, or services
- a customer's expression of dissatisfaction
- something required or essential that is lacking
15 Clues: advantage • correct; error-free • respectful and courteous • focused on customer needs and wants • the people who buy goods and services • the customer's preference for a business • a customer's expression of dissatisfaction • something required or essential that is lacking • able to accomplish a task using a minimum amount of time and effort • ...
Economics Exam 1 2016-01-24
Across
- tangible objects you can see & feel (car)
- the situation where there is only 1 producer of a product/service & there is no substitute for the product/service.
- an economic system in which the gov centrally plans, owns, & controls most of the capital & makes decisions about prices & quantities.
- the assumption that the customer is king by deciding which goods will survive because producers cant dictate consumer tastes.
- A specialization within economics that studies how ppl dealwith scarcity, fullfill needs, & select among alternative goods, services, & actions.
- a condition where there is an insufficient amount or a shortage in supply of a product or service.
- a decision to consume that has negative consequences or that misuses products in such a way as to cause injury to the consumer or to others.
- regulations to prevent business monopolies.
- Ind. or grops such as families who obtain, use, maintain, & dispose of products & services to increase life satisfaction & fullfill needs.
- an economy where exchanges are controlled by marketplace, forces of demand & supply rather than by outside forces (gov control).
- goods & services sold on line (groceries, tickets, books, gifts, clothes
- an economic system characterized by open competition in a free market.
Down
- a social or economic system in which nearly all capital is collectively owned.
- (centrally controlled economy) an economy in which most decisions about the what, how & for whom to produce are made by those who control the gov.
- the possibility or perception of harm, suffering, danger, or loss.
- the act of ppl who pay extremely igh price for a product because of its prestige value, leading to a much higher demand than a simple demand relation would indicate.
- any activity that is performed to enhance & sustain the primary product or services.
- banking, debit cards, smart cards, banking machines, telephone & internet bank, insurance, loans - all due online
- a mind set that choices giving the greatest amount of satisfaction at a particular time based on known information
- any exchange transaction that takes place on internet.
- an unwritten system of rights of buyers & competitors that is the foundation of both the US & English legal systems
21 Clues: tangible objects you can see & feel (car) • regulations to prevent business monopolies. • any exchange transaction that takes place on internet. • the possibility or perception of harm, suffering, danger, or loss. • an economic system characterized by open competition in a free market. • goods & services sold on line (groceries, tickets, books, gifts, clothes • ...
Streaming Services 2025-05-06
Across
- AT&T's version of a streaming service
- One of the most popular competitors to Netflix; includes Hulu and ESPN on its plan
- Literally nobody cares about this streaming service; known for NBC shows
- A free streaming service that isn't considered illegal
- A streaming service that is known for its critically acclaimed TV shows
- A streaming service that lost over 1 million customers in 2024
- A free streaming service that is considered illegal
- Originally a competitor against Blockbuster
- A competitor against Disney+ that has low-budget movies; best streaming service out there
- A streaming service that is not known for being a streaming service; but instead a video-sharing platform
Down
- A streaming service most teachers use to find underground films; nobody else uses it though
- Literally nobody cares about this streaming service; known for Nickelodeon shows
- A streaming service known for offering live television
- A streaming service that has so little to offer that when I looked it up I basically found nothing; hint: ____sophy
14 Clues: AT&T's version of a streaming service • Originally a competitor against Blockbuster • A free streaming service that is considered illegal • A free streaming service that isn't considered illegal • A streaming service known for offering live television • A streaming service that lost over 1 million customers in 2024 • ...
E-commerce 2022-07-22
Across
- Intelligence A field of computer science which attempts to replicate human intelligence in machines and computers.
- A recurring transaction over a defined interval (typically one month) to gain access to a product or service.
- Is a business modality in which business transactions are fully presented online.
- Balance Revenue generated during the current pay-out period (from the last pay-out date).
- A marketing strategy which offers customers free access to a product or service for a defined period of time.
Down
- Agents who promote and sell the products of other merchants in return for compensation.
- The customer who makes a purchase from a merchant.
- A portmanteau of the word financial and technology. An umbrella term used for start-ups in the e-commerce and financial sectors.
- workflows A process that identifies and automates repetitive and time-consuming manual tasks using technological solutions.
- The second last stage of a typical e-commerce flow, where customers finalise their purchase right before submitting their payment and shipping details.
- A legislated tariff levied on every transaction, payable to the government.
11 Clues: The customer who makes a purchase from a merchant. • A legislated tariff levied on every transaction, payable to the government. • Is a business modality in which business transactions are fully presented online. • Agents who promote and sell the products of other merchants in return for compensation. • ...
Collections Crossword 2023-09-08
Across
- A taxpayer who was a nonresident of CA, but received income which had its source in CA, or was a part-year resident of CA during the tax year.
- A departmental customer service online information resource.
- A partial or complete cancellation of a previously established tax and/or penalty.
- Any money (whether called wagers, salary, commissions, bonuses, vacation pay, or anything else) that is paid by an employer to an employee for personal service.
- An external application that allows taxpayers and tax practitioners the ability to statuses of tax returns, payment statuses, notices, and client lists, submit online protests, and initiate authenticated live chats.
Down
- A charge upon real or personal property for the satisfaction of some debt or duty.
- Payment that exceeds the amount of tax due.
- Individual or entity who pays taxes or has a filing requirement.
- A liability either based on a return filed by a taxpayer, or based on FTB’s interpretation of tax law or information received from other sources.
- Amount of tax, penalty, interest or collection costs for which the taxpayer is responsible.
- Earnings Withholding Order for Taxes
11 Clues: Earnings Withholding Order for Taxes • Payment that exceeds the amount of tax due. • A departmental customer service online information resource. • Individual or entity who pays taxes or has a filing requirement. • A charge upon real or personal property for the satisfaction of some debt or duty. • ...
Caleb crossword. 2022-06-28
Across
- is a senior position which is in charge of the general accommodation in a hotel
- they greet guests when they walk in to an restaurant
- They Can act as a supervisor during shifts and able to train and assist staff members
- is someone who entry position into a quick service restaurant
Down
- this manager is involved fast food restaurant providing support for the Restaurant Managers
- is an entry level to an restaurant
- they are to process customer bills and payments
- will prepare Hot and cold beverages
- they will greet and welcome guests to the hotel and take their bags to their rooms
9 Clues: is an entry level to an restaurant • will prepare Hot and cold beverages • they are to process customer bills and payments • they greet guests when they walk in to an restaurant • is someone who entry position into a quick service restaurant • is a senior position which is in charge of the general accommodation in a hotel • ...
Economics Crossword 2023-09-20
Across
- Individuals or entities that purchase goods or services from a business.
- The increase in the general price level of goods and services in an economy over time.
- Products that are typically used together, and the demand for one is linked to the demand for the other, such as smartphones and mobile data plans.
- Products that can replace each other in fulfilling a particular need or want, such as different brands of soda.
- An organization engaged in activities such as producing, selling, or providing goods and services in order to generate profit.
- Abraham Maslow's theory of human motivation categorizes human needs into a hierarchical structure, with basic physiological needs at the base and self-actualization needs at the top.
- The creation or application of new ideas, methods, or technologies to improve products, services, or processes.
- The people who work for a company, including employees, managers, and executives.
- The quantity of a product or service that producers are willing and able to provide at various prices.
- Desires or preferences for goods and services beyond basic needs.
- The quantity of a product or service that consumers are willing and able to purchase at various prices.
- High-end or non-essential products and services.
- The mutual reliance or dependence of different businesses, industries, or individuals on each other within an economic system.
Down
- Raw materials and elements derived from the environment, such as water, minerals, and forests.
- The inputs, including labor, land, capital, and entrepreneurship, used in the production of goods and services.
- No longer in use or relevant, often referring to products, technologies, or practices that have been replaced by newer alternatives.
- Intangible actions or tasks provided by a business to fulfill customer needs or wants.
- A person or entity that purchases and uses goods or services.
- Man-made tools, machinery, and equipment used in the production of goods and services.
- Products or services that are necessary for basic living and well-being, such as food and healthcare.
- Basic requirements for survival and well-being, such as food, clothing, and shelter.
- The creation of a new product, process, or idea.
- products or items that can be touched that are produced and can be bought or sold.
- A business or individual that creates goods or services for sale.
- A state in which the supply and demand for a product or service are in balance, resulting in stable prices.
25 Clues: The creation of a new product, process, or idea. • High-end or non-essential products and services. • A person or entity that purchases and uses goods or services. • A business or individual that creates goods or services for sale. • Desires or preferences for goods and services beyond basic needs. • ...
Project Management 2025-11-04
Across
- The person or group that provides the financial resources, in cash or in kind, for the project.
- A significant event or point in a project
- A cost, time, quality, technical, or resource value used as a parameter, and which may be included in product specifications.
- A provider or supplier of products, services, or results to an organization.
- An output from performing project management processes and activities.
- Something tangible, such as a template or software program, used in performing an activity to produce a product or result.
- The right to apply project resources, expend funds, make decisions, or give approvals.
- The approved estimate for the project or any work breakdown structure component or any schedule activity.
- Something toward which work is to be directed, a strategic position to be attained, a purpose to be achieved, a result to be obtained, a product to be produced, or a service to be performed.
Down
- A temporary endeavor undertaken to create a unique product, service, or result.
- Any unique and verifiable product, result, or capability to perform a service that must be produced to complete a process, phase, or project.
- The acquirer of products, services, or results for an organization.
- A condition or situation favorable to the project, a positive set of circumstances, a positive set of events, a risk that will have a positive impact on project objectives, or a possibility for positive changes.
- An imperfection or deficiency in a project component where that component does not meet its requirements or specifications and needs to be either repaired or replaced.
- A condition or situation unfavorable to the project, a negative set of circumstances, a negative set of events, a risk that will have a negative impact on a project objective if it occurs, or a possibility for negative changes.
- Person or organization (e.g., customer, sponsor, performing organization, or the public) that is actively involved in the project, or whose interests may be positively or negatively affected by execution or completion of the project. They may also exert influence over the project and its deliverables.
- A defined function to be performed by a project team member, such as testing, filing, inspecting, coding.
- A document used to record and describe or denote selected items identified during execution of a process or activity
- Requirements imposed by a governmental body. These requirements can establish product, process, or service characteristics, including applicable administrative provisions that have government-mandated compliance.
- An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives
20 Clues: A significant event or point in a project • The acquirer of products, services, or results for an organization. • An output from performing project management processes and activities. • A provider or supplier of products, services, or results to an organization. • A temporary endeavor undertaken to create a unique product, service, or result. • ...
CIMS Crossword Puzzle 1/18 2016-01-18
Across
- Customer has NOT received mailers in 6 months or more, is current on account and has no recent address changes.
- Customer's refund check was damaged, never received or expired.
- This CIMS should be used if an authorized user would like his or her credit bureau information updated and/or be removed from the account.
- Customer has a credit balance on their account and has not requested a check to be sent previously.
- Customer calling works for Kohl’s and their employee discount is not being applied to their Kohl’s Charge purchases/returns.
- This CIMS is used for a customer who is requesting to have a fax sent regarding account information.
Down
- This CIMS is used to research lost payments or encoding errors from payments mailed in or made via the customer's bank online bill pay.
- Before placing an account into the CIMS, keep in mind that it can take up to 72 hours for a payment made in the store to post to a customer’s account.
- Customer is requesting letter regarding account information.
- The _____________________________ CIMS is only for completed store purchases made within the past 60 days.
- A customer contacts us needing a statement reprinted, between 12 and 24 month time frame.
- To transfer any positive or negative balance between two related accounts.
12 Clues: Customer is requesting letter regarding account information. • Customer's refund check was damaged, never received or expired. • To transfer any positive or negative balance between two related accounts. • A customer contacts us needing a statement reprinted, between 12 and 24 month time frame. • ...
CIMS Crossword Puzzle 1/18 2016-01-18
Across
- This CIMS is used for a customer who is requesting to have a fax sent regarding account information.
- Customer is requesting letter regarding account information.
- Before placing an account into the CIMS, keep in mind that it can take up to 72 hours for a payment made in the store to post to a customer’s account.
- Customer calling works for Kohl’s and their employee discount is not being applied to their Kohl’s Charge purchases/returns.
- Customer's refund check was damaged, never received or expired.
- This CIMS is used to research lost payments or encoding errors from payments mailed in or made via the customer's bank online bill pay.
- This CIMS should be used if an authorized user would like his or her credit bureau information updated and/or be removed from the account.
Down
- Customer has a credit balance on their account and has not requested a check to be sent previously.
- The _____________________________ CIMS is only for completed store purchases made within the past 60 days.
- A customer contacts us needing a statement reprinted, between 12 and 24 month time frame.
- Customer has NOT received mailers in 6 months or more, is current on account and has no recent address changes.
- To transfer any positive or negative balance between two related accounts.
12 Clues: Customer is requesting letter regarding account information. • Customer's refund check was damaged, never received or expired. • To transfer any positive or negative balance between two related accounts. • A customer contacts us needing a statement reprinted, between 12 and 24 month time frame. • ...
RSL History 2016-02-12
Across
- online selling
- means ‘systemize’ in Japanese
- Name of the RSL Team in New York
- means 'Integrity' in Japanese
- How many principles for success?
- The “C” in B2C e-commerce
- kind of virtual money
- what makes the Web possible
- RSL received an award from this company
Down
- Mickey’s Last Name
- Alto: city where Webgistix founded
- Company Named Us to be Fulfillment Supplier of the Year
- Shopping cart software
- Maximize Customer ______
- Mobile e-Commerce
- How many fulfilment centers does RSL have?
- First online transaction
- Software for Web surfing
18 Clues: online selling • Mobile e-Commerce • Mickey’s Last Name • kind of virtual money • Shopping cart software • Maximize Customer ______ • First online transaction • Software for Web surfing • The “C” in B2C e-commerce • what makes the Web possible • means ‘systemize’ in Japanese • means 'Integrity' in Japanese • Name of the RSL Team in New York • How many principles for success? • ...
Entrepreneurial Terms 2021-04-13
Across
- the process of researching, promoting, selling, and distributing a product or service
- the creation of something new
- a direct exchange of merchandise and/or services between businesses
- a property right granted to an inventor to exclude others from making, using, offering for sale, or selling the invention for a limited time in exchange for public disclosure of the invention when granted
- A short, to-the-point message from one person to another to propose an idea, often business-related (2 words)
- when two companies join together to become one company
- the event where a product or service is released to the public market
- a statement or promise of value of a given product or service, including features and benefits (2 words)
- a business owned and operated by one person (2 words)
- A body that is granted a charter recognizing it as a separate legal entity having its own rights, privileges, and liabilities distinct from those of its members.
- a type of financing where the startup offers up a partial ownership stake in the company for money (2 words)
- An estimate of the worth of a business entity and its assets (2 words)
Down
- an ongoing relationship between two businesses to which they combine efforts for a specific purpose (2 words)
- developing business contacts to form business relationships, increase your knowledge, expand your business base, or serve the community
- a startup company, usually privately-held, which reaches a valuation of over $1 billion
- a change to something that already exists
- two or more individuals who operate a continuing business for profit
- a form of legal protection for words, names, symbols, sounds, or colours that distinguish goods and services
- the activity of attracting public attention to a product or business through paid announcements in print, broadcast, or electronic message
- A person who organizes, operates, and assumes the risk for a business venture
- an event where multiple people gather to receive training and education on a particular topic
- a recalibration or shift in business focus or the business model based on innovation, customer feedback, or to seek better return on investment
- purchasing standard operational services from another business
- A form of protection for published and unpublished literary, scientific, and artistic works that have been fixed in a tangible or material form
- the exchange of a product or service for money
25 Clues: the creation of something new • a change to something that already exists • the exchange of a product or service for money • a business owned and operated by one person (2 words) • when two companies join together to become one company • purchasing standard operational services from another business • ...
Business Terminology 2024-10-09
Across
- A corporation is a legal entity separate from its own.
- A small part of a company that you own
- When a customer is allowed to obtain goods or services before paying with the trust that the payment will be made sometime in the future.
- Taking a risk or a daring journey.
- Debts or responsibilities that a person has to a company.
- Another business that sells the same product or service and tries to become more successful.
- The right to possess another person’s property until they pay a debt
- Money that is owed.
- When two or more people run a business and share profits and liabilities
- A person, thing, or quality of value.
- Enterprise An organization completely or partly owned by the state and controlled by public authority
- When one entity commands the entire market
- A person who operates a business or businesses.
- The amount of money used to run, grow, and build a business.
- A new and original idea that helps to solve issues/ problems
- The exchange of goods or services (not money) for other goods or services.
Down
- A business or industry that is not owned by the government (it is owned by individual people or commercial companies).
- A business where the owner distributes the business’ name and system so that the business could be spread in different places (eg. Mcdonalds)
- The amount of money a business gets over a set period of time from selling their product or service.
- The money you get from doing something
- A record of an amount owed and of money taken out of the bank.
- A place where people get together to buy and sell goods
- Early release of a model of a product to test the concept
- Proprietorship A person who works for themselves and takes on all legal and financial responsibilities
- When the company does not owe money and is financially stable
- The use of a product or service in a household.
- A portion of a large amount divided among people.
- The amount of goods or services available to buyers
- Making or manufacturing goods.
- Questions asked to the public are used to understand people’s views (as a whole) of a product or service.
- People who work at a company that has already been made
- When the company is in debt and owes money
32 Clues: Money that is owed. • Making or manufacturing goods. • Taking a risk or a daring journey. • A person, thing, or quality of value. • A small part of a company that you own • The money you get from doing something • When one entity commands the entire market • When the company is in debt and owes money • The use of a product or service in a household. • ...
Audit Crossword 2022-03-16
Across
- These are never done without cash in hand.
- When can you process your own NetSpend transaction.
- This type of actives should be reported with the use of the SAR form.
- This is used to combat terrorism and illegal activates.
- portal, Where do you find the Sar forms?
- This is a loan we are not allow to process in any means for the customer.
- This is to be filled out for anything other the amount of 10,000.
- line, A customer can also use this for file a complaint.
Down
- We send an email to customeradvocacy@axcess-financial.com when we have one of these.
- We use this when a customer is interested in the Xact loan while in the store.
- Notice, This is updated annually and when customer is new.
- money laundering, What does AML stand for?
- portal, Where can you locate the AML policy?
- Extra Money found in the store is considered a ____ Fund and not allowed.
- Secrecy Act, What does BSA stand for?
- This form is to be filled out and stapled with the receipt for every card payment.
16 Clues: Secrecy Act, What does BSA stand for? • portal, Where do you find the Sar forms? • These are never done without cash in hand. • money laundering, What does AML stand for? • portal, Where can you locate the AML policy? • When can you process your own NetSpend transaction. • This is used to combat terrorism and illegal activates. • ...
OOSPO 2022-02-10
Across
- we want to ____ the customer that their product is worth the wait
- we sent these when we are first assigned a ticket
- we want to ____ the customers information when outbound dialing them
- if follow up is needed then you will need to change this on the ticket
- the skill 3 calls we take when they need help
- We still do this on every call that we are able to make contact with a customer
- Ticket resolution when there is a banner for select teams
Down
- What are these: Done, Decline, Duplicate and Canceled *hint* you select before closing the ticket
- What you did to help the customer, must be done before closing the ticket
- When a customer responds to a ticket, you get one of these to your gmail
- we will want to stress that their ship date is an ____
- we work on these during project time
- What calls the customers for you, usually drops at the top of the hour
- we have an awesome team chat on ____
- Our awesome manager
15 Clues: Our awesome manager • we work on these during project time • we have an awesome team chat on ____ • the skill 3 calls we take when they need help • we sent these when we are first assigned a ticket • we will want to stress that their ship date is an ____ • Ticket resolution when there is a banner for select teams • ...
RCS CROSS WORD PUZZLE 2023-05-18
Across
- When negotiating I should always aim to get the ___ first?
- The paid letter is set for __ after the payment has been posted to the account?
- Are we allowed to take payments on open active disputes on the account?
- Phone numbers are verified every ___ days?
- Any payments that are set to draft in the future can be found in the ____ tab?
- What's 1 piece of information do you provide the customer on the account?
- You cannot negotiate on accounts that have a ___ status and placed with a servicer?
- You cannot negotiate on accounts that have a ___ status and placed with a servicer?
Down
- Email/Address are verified every ___ days?
- When the customer wants the dispute verbiage removed, what would you flag for?
- Our preferred method is?
- Are you required to ask for email addresses/consent on each account you go over?
- Where can you locate Rpay?
- When introducing yourself on a call regarding an account in _____, you MUST provide your first and last name to the Customer/Caller.
- _____ or some version of that name, will show as the company drafting the payment from the customers bank statement?
- Our second choice of payment method is?
- You cannot negotiate on accounts that have a ___ status and placed with a servicer?
- What script do you read Verbatim when a customer/caller is disputing there account and they reside in NY?
18 Clues: Our preferred method is? • Where can you locate Rpay? • Our second choice of payment method is? • Email/Address are verified every ___ days? • Phone numbers are verified every ___ days? • When negotiating I should always aim to get the ___ first? • Are we allowed to take payments on open active disputes on the account? • ...
Marketing - Chapter 10 - Pricing 2015-11-11
Across
- price _______ can happen when new models will be available or the product is not selling well
- a type of product mix pricing strategy which combines several products at a reduced price
- a type of price adjustment stratgey which is used when a company sells a product at two or more prices even though the difference is not based on cost
- a type of product mix pricing strategy which refers to products with little or no value produced as a result of the main product
- a type of product mix pricing strategy which takes into account the cost differences between products in the line, customer evaluation of their features, and competitors’ prices
- a type of price adjustment stratgey which is used for customers in different parts of the country or the world
- a type of costing which starts with an ideal selling price and then targets costs that will ensure that the price is met
- a type of price adjustment stratgey where prices are set in a specific country based on country-specific factors
- a type of price adjustment stratgey where prices are temporarily priced below list price or cost to increase demand
Down
- a type of market pricing strategy in which a marketer sets a relatively high price for a product or service at first, then lowers the price over time
- a type of price adjustment stratgey which reduces prices to reward customer responses such as paying early or promoting the product
- a type of price adjustment stratgey which occurs when sellers consider the psychology of prices and not simply the economics
- a type of product mix pricing strategy which involves products that must be used along with the main product
- a type of price adjustment stratgey where prices are adjusted continually to meet the characteristics and needs of the individual customer and situations
- another market pricing strategy where a low initial price is set to penetrate the market quickly to gain market share
- a type of product mix pricing strategy which takes into account optional or accessory products along with the main product
- in terms of price change, price __________ when a product is "hot"
- the only element in the marketing mix that produces revenue
18 Clues: the only element in the marketing mix that produces revenue • in terms of price change, price __________ when a product is "hot" • a type of product mix pricing strategy which combines several products at a reduced price • price _______ can happen when new models will be available or the product is not selling well • ...
Marketing - Chapter 10 - Pricing 2015-11-11
Across
- a type of price adjustment stratgey where prices are adjusted continually to meet the characteristics and needs of the individual customer and situations
- a type of market pricing strategy in which a marketer sets a relatively high price for a product or service at first, then lowers the price over time
- price _______ can happen when new models will be available or the product is not selling well
- another market pricing strategy where a low initial price is set to penetrate the market quickly to gain market share
- a type of price adjustment stratgey which is used for customers in different parts of the country or the world
- a type of product mix pricing strategy which involves products that must be used along with the main product
- a type of price adjustment stratgey which occurs when sellers consider the psychology of prices and not simply the economics
- a type of price adjustment stratgey where prices are temporarily priced below list price or cost to increase demand
- a type of costing which starts with an ideal selling price and then targets costs that will ensure that the price is met
Down
- in terms of price change, price __________ when a product is "hot"
- a type of price adjustment stratgey which reduces prices to reward customer responses such as paying early or promoting the product
- the only element in the marketing mix that produces revenue
- a type of product mix pricing strategy which takes into account the cost differences between products in the line, customer evaluation of their features, and competitors’ prices
- a type of price adjustment stratgey which is used when a company sells a product at two or more prices even though the difference is not based on cost
- a type of product mix pricing strategy which refers to products with little or no value produced as a result of the main product
- a type of product mix pricing strategy which combines several products at a reduced price
- a type of price adjustment stratgey where prices are set in a specific country based on country-specific factors
- a type of product mix pricing strategy which takes into account optional or accessory products along with the main product
18 Clues: the only element in the marketing mix that produces revenue • in terms of price change, price __________ when a product is "hot" • a type of product mix pricing strategy which combines several products at a reduced price • price _______ can happen when new models will be available or the product is not selling well • ...
Service Excellence Crossword 2019-03-04
Across
- The use of AIDET is a way to use core components of?
- Being attentive and greeting the customer in a positive manner is an example of what AIDET component?
- "Hello, my name is Jane and I am with OHI. How can I be of assistance to you today? This is an example of a ______________ greeting.
- Patients are able to complete a patient ________ about their care received during their visit. These answers are used to identify gaps to help develop strategies to use Ardent Service Excellence tactics to address any issues.
- Making sure the patient is informed. This is an example of?
- Giving your name, role or position, and skill set is an example of what AIDET component?
Down
- (two words) This award is used to recognize any OHI employee who demonstrates a high level of service to our staff, providers, patients, and community.
- (two words) Having satisfied patients and families, engaged employees, and improved clinical service are all outcomes of what program?
- Our __________ is to enhance patients' and caregivers' experiences by developing consistent tools and processes that will create a "WOW" experience; thus improving patient engagement and building loyalty of both staff and patients.
- Giving a reasonable time expectation is an example of what AIDET component?
- This is an acronym that represents the way we communicate with our patients, their families, our staff, and colleagues.
- (two words) Showing appreciation to the patient is what component of AIDET?
12 Clues: The use of AIDET is a way to use core components of? • Making sure the patient is informed. This is an example of? • Giving a reasonable time expectation is an example of what AIDET component? • (two words) Showing appreciation to the patient is what component of AIDET? • Giving your name, role or position, and skill set is an example of what AIDET component? • ...
2-3 Goods and Services 2023-11-01
Across
- An item that is required, essential, or very important, well beyond just a desire.
- A tangible item that has utility, is scarce, and is transferable.
- Unique items that consumers will spend a lot of time looking for.
- The reality that people’s wants always exceed the resources available to fulfill those wants.
- An entity that manufactures a product or provides a service.
- The ultimate consumer or industrial user, also called the final user, or final customer.
- A person or group that actually uses the product as a part of their business operations or uses it to make other products, in contrast to intermediaries that may purchase the product along the way of the distribution channel.
- Desire for goods, services or intangible items that can only be acquired by spending money – items like a car, or a haircut, or a patent.
- Something that can be touched, and/or can be perceived by one or more of the other senses.
Down
- Items that people don’t plan on wanting or needing.
- Items that usually cost more and are only purchased occasionally.
- Something’s usefulness and the degree to which wants are satisfied.
- A desire that doesn't require money to be obtained, like talking to a friend.
- An intangible provision that has utility, is scarce, and is transferable.
- A person who actually uses or consumes the product (also called the final user, or final customer), in contrast to intermediaries that may purchase the product along the way of the distribution channel.
- The ability to be moved from one person or place to another.
16 Clues: Items that people don’t plan on wanting or needing. • An entity that manufactures a product or provides a service. • The ability to be moved from one person or place to another. • Items that usually cost more and are only purchased occasionally. • A tangible item that has utility, is scarce, and is transferable. • ...
Aspen Errors 2018-02-04
Across
- Confirm the customer wants to accept the reallocation plan. Read the verbatim disclosure to the customer word for word
- Confirm the information entered is correct, read the routing number (or bank name), account number, and the amount on the Pay by Phone window back to the customer to verify the information is correct.
- For CLI, if an income amount a customer provides is not clear, repeat the amount back to ensure accuracy. Example: If the customer states they make $80, clarify if they meant $80,000.
- Note the date that the direct mail offer posted to the account notes.
- Prior to creating a recurring payment plan, the caller must verify that they are authorized to use the checking account that the payments will be drawn from.
Down
- For 3rd party lost/stolen: send letter 5104 for the customer to contact us so we can follow up with the reporting as needed.
- Only stop a NICE recording when: The customer specifically states that the call not be recorded. A representative transferring a call states that the customer requested that the call not be recorded.
- Fact Act Alert:"We are showing a consumer alert has been placed on your credit file. Can you please verify the phone number contained in that alert?” Reminder: Do not provide the phone number to the customer.
- A promo interest charge is being adjusted and the account has a revolving balance
- In the Contact Relationship window, click the appropriate description of the caller.
10 Clues: Note the date that the direct mail offer posted to the account notes. • A promo interest charge is being adjusted and the account has a revolving balance • In the Contact Relationship window, click the appropriate description of the caller. • ...
CRICKET KNOWLEDGE 2020-10-15
Across
- OUR UNLIMITED PLANS INCLUE MEXICO AND CANADA ___.
- WHERE YOU CAN SEE ALL OF YOUR TRAINING COURSES.
- HOW MANY PHONES CAN YOU HAVE ON A LEASE?
- WHAT WE CALL PHONES IN THE STORE.
- WHAT MONEY WE MAKE OFF OF ALL OF OUR SALES.
- WHEN A CUSTOMER WANTS TO ACTIVATE A PHONE THEY ALREADY HAVE.
- WHERE CAN I FIND ALL OF OUR STORE GOALS AND NUMBERS?
- A CUSTOMER ALREADY HAS CRICKET AND WANTS A NEWER PHONE.
- CHECK YOUR ACCOUNT FROM HOME.
Down
- THE COMPANY WE LEASE THROUGH.
- TELL ALL OF YOUR FRIENDS ABOUT US!
- MAKE SURE YOURE COVERED IF YOUR PHONE IS LOST OR DAMAGED.
- ACTIVATE THIS ON A TABLET OR ON OUR OWN DEVICE FOR WIRELESS INTERNET.
- WHAT DO WE STRIDE TO REACH EVERY MONTH?
- WITH AUTOPAY YOU CAN SAVE THE $4 ___.
- PAY YOUR BILL EASIER.
- WHAT DO WE DO WITH CUSTOMER INFORMATION?
17 Clues: PAY YOUR BILL EASIER. • THE COMPANY WE LEASE THROUGH. • CHECK YOUR ACCOUNT FROM HOME. • WHAT WE CALL PHONES IN THE STORE. • TELL ALL OF YOUR FRIENDS ABOUT US! • WITH AUTOPAY YOU CAN SAVE THE $4 ___. • WHAT DO WE STRIDE TO REACH EVERY MONTH? • HOW MANY PHONES CAN YOU HAVE ON A LEASE? • WHAT DO WE DO WITH CUSTOMER INFORMATION? • WHAT MONEY WE MAKE OFF OF ALL OF OUR SALES. • ...
The nature of the market 2023-11-01
Across
- a small group gathered to talk about a certain issue
- rate at which the market is growing
- something that determine the amount of money a customer will pay
- a group of clearly identifiable customer need and wants
- the stages of a product over its life time
Down
- what a business offers to sell to its customer
- ways in which the business communicates about its product
- channel of distribution
- group of people to represent the population
- identifying anticipating and satisfying customer need
10 Clues: channel of distribution • rate at which the market is growing • the stages of a product over its life time • group of people to represent the population • what a business offers to sell to its customer • a small group gathered to talk about a certain issue • identifying anticipating and satisfying customer need • a group of clearly identifiable customer need and wants • ...
Marketing - Chapter 10 - Pricing 2015-11-11
Across
- price _______ can happen when new models will be available or the product is not selling well
- another market pricing strategy where a low initial price is set to penetrate the market quickly to gain market share
- a type of product mix pricing strategy which involves products that must be used along with the main product
- the only element in the marketing mix that produces revenue
- in terms of price change, price __________ when a product is "hot"
- a type of price adjustment stratgey where prices are set in a specific country based on country-specific factors
- a type of price adjustment stratgey where prices are temporarily priced below list price or cost to increase demand
- a type of product mix pricing strategy which takes into account the cost differences between products in the line, customer evaluation of their features, and competitors’ prices
- a type of price adjustment stratgey where prices are adjusted continually to meet the characteristics and needs of the individual customer and situations
Down
- a type of price adjustment stratgey which is used when a company sells a product at two or more prices even though the difference is not based on cost
- a type of product mix pricing strategy which combines several products at a reduced price
- a type of product mix pricing strategy which refers to products with little or no value produced as a result of the main product
- a type of costing which starts with an ideal selling price and then targets costs that will ensure that the price is met
- a type of price adjustment stratgey which is used for customers in different parts of the country or the world
- a type of price adjustment stratgey which occurs when sellers consider the psychology of prices and not simply the economics
- a type of price adjustment stratgey which reduces prices to reward customer responses such as paying early or promoting the product
- a type of market pricing strategy in which a marketer sets a relatively high price for a product or service at first, then lowers the price over time
- a type of product mix pricing strategy which takes into account optional or accessory products along with the main product
18 Clues: the only element in the marketing mix that produces revenue • in terms of price change, price __________ when a product is "hot" • a type of product mix pricing strategy which combines several products at a reduced price • price _______ can happen when new models will be available or the product is not selling well • ...
Confirming Not Fraud 2023-08-22
Across
- Double check the case transactions to make sure there are not any that you have not confirmed with the customer in ____.
- Review Customer/Account Remarks and the notes in ____ for anything that indicates the card should not be open.
- Select ___ ____ a box will display and allow you to select Fraud, Not Fraud, Unable to Confirm Fraud and Unable to Confirm not Fraud.
- Under Comments, scroll down until you find CH Verified ______ inbound, check box.
- Open the Case in _____ Case Manager.
- Mark the transactions that are confirmed ___-____.
- Select the Non-Fraud option and click _____.
- On the left side of the page, Select ______ to Closed – Not Fraud.
- First, on the right side of the page, click on _____.
Down
- If customer confirms that all the _________ were initiated by them, the card can remain open or be reopened.
- Select ____ Block under Actions.
- If the customer confirms that any of the transactions attempted with their card are fraudulent, ___ ____ the card immediately.
- Verify the primary funding account is still linked to the card in Visa DPS.
- Add a note in CMSe and Visa DPS > Card _______.
- _____ status.
- _____the card is active in CMSe and Visa DPS.
16 Clues: _____ status. • Select ____ Block under Actions. • Open the Case in _____ Case Manager. • Select the Non-Fraud option and click _____. • _____the card is active in CMSe and Visa DPS. • Add a note in CMSe and Visa DPS > Card _______. • Mark the transactions that are confirmed ___-____. • First, on the right side of the page, click on _____. • ...
Differentiate You Why You 2023-10-13
11 Clues: Product • Ripple Effect • Client Concern • Customer Outcome • Business Outcome • You are the mentor • Commoditized Selling • Information Overload • Important to Customer • Not literally Apllicable • Comparison between 2 things
Streaming Services 2025-05-06
Across
- AT&T's version of a streaming service
- One of the most popular competitors to Netflix; includes Hulu and ESPN on its plan
- Literally nobody cares about this streaming service; known for NBC shows
- A free streaming service that isn't considered illegal
- A streaming service that is known for its critically acclaimed TV shows
- A streaming service that lost over 1 million customers in 2024
- A free streaming service that is considered illegal
- Originally a competitor against Blockbuster
- A competitor against Disney+ that has low-budget movies; best streaming service out there
- A streaming service that is not known for being a streaming service; but instead a video-sharing platform
Down
- A streaming service most teachers use to find underground films; nobody else uses it though
- Literally nobody cares about this streaming service; known for Nickelodeon shows
- A streaming service known for offering live television
- A streaming service that has so little to offer that when I looked it up I basically found nothing; hint: ____sophy
14 Clues: AT&T's version of a streaming service • Originally a competitor against Blockbuster • A free streaming service that is considered illegal • A free streaming service that isn't considered illegal • A streaming service known for offering live television • A streaming service that lost over 1 million customers in 2024 • ...
