customer service Crossword Puzzles
Net Promoter Score 2024-11-18
Across
- A fulfillment of one's wishes, expectations, or need.
- Loyal enthusiasts who will most likely recommend your business.
- A metric that measures customer satisfaction and loyalty.
Down
- Lack of satisfaction.
- These customers are not devoted to your brand and may easily switch to a competitor if a better offer is on their radar.
- The action of helping or doing work for someone.
- Unhappy customers who may affect your business reputation and growth through negative word-of-mouth.
- The ability to understand and share the feelings of another.
8 Clues: Lack of satisfaction. • The action of helping or doing work for someone. • A fulfillment of one's wishes, expectations, or need. • A metric that measures customer satisfaction and loyalty. • The ability to understand and share the feelings of another. • Loyal enthusiasts who will most likely recommend your business. • ...
Marketing Terminology (Baden Grubbs) 2023-01-24
Across
- A loyalty reason to buy a product
- Clearly identified demographic
- A logical reason to buy a product
- Anything offered to satisfy a need
- An emotional reason to buy a product
Down
- What drives a customer
- Product, Place, Price, and Promotion
- Paid spotlight to promote products publicly
- The gathering of market information
- Methods that encourage customer purchase
- How much a customer pays for something
- The locations where products are sold
12 Clues: What drives a customer • Clearly identified demographic • A loyalty reason to buy a product • A logical reason to buy a product • Anything offered to satisfy a need • The gathering of market information • Product, Place, Price, and Promotion • An emotional reason to buy a product • The locations where products are sold • How much a customer pays for something • ...
Technical English Week 9 Review 2014-06-04
Across
- You should only ___________ for a caller's problem if it was truly the company's fault.
- In American cars, these lights are made of amber plastic. (two words)
- Sound equipment often made with vacuum tubes or transistors.
- When dealing with a customer service call, you should show __________ with the caller's problem.
- Done willingly; not forced.
- A metal rectangle with a car's identification numbers and letters. (two words)
- Uncomfortable, embarrassing, inconvenient.
- An electrical component that stores charge.
Down
- Each country develops its own ___________ about car safety.
- To take something into ____________ means to consider it.
- Orders; instructions.
- This car safety feature holds you back so that you don't fly forwards into the dashboard.
- To take something for ___________ means to act as if something is a fact that will always be true.
- Household __________ include refrigerators, washing machines, and stoves.
- This car safety feature is soft.
15 Clues: Orders; instructions. • Done willingly; not forced. • This car safety feature is soft. • Uncomfortable, embarrassing, inconvenient. • An electrical component that stores charge. • To take something into ____________ means to consider it. • Each country develops its own ___________ about car safety. • Sound equipment often made with vacuum tubes or transistors. • ...
Commercial Awareness 2014-08-29
Across
- An employee rating, reserved for those who go above and beyond expectations
- A reduction in workforce, without dismissal, resignation or retirement
- Someone to impress with commercial thinking
- Number of sales made against contacts made
- A way promoting business for another product or department
- An acronym for the amount of time spent on a customer call
- The bottom line, measure of the profitability after all costs
Down
- Year on year we keep our customers happy and loyal
- Has a significant impact on service levels and workload
- A Capita value relating to how we treat others
- Group Finance Director
- It is imperative we find the right people for the job
- The top line figure which indicates the amount of money a company receives over a period
- Capita was ranked ... in the Forbes worlds most innovative companies 2014
- A way to reduce cost and preserve the environment
15 Clues: Group Finance Director • Number of sales made against contacts made • Someone to impress with commercial thinking • A Capita value relating to how we treat others • A way to reduce cost and preserve the environment • Year on year we keep our customers happy and loyal • It is imperative we find the right people for the job • ...
Careers In The Garment Industry 2021-02-15
Across
- / produces shows and understand or researches all of the latest fashion trends.
- / help design and create fabric including the equipment and materials needed for fabrication.
- / sews the design from the pattern to look for flaws.
- / responsible for selling products and providing customer service.
- / handles the company's image through marketing campaigns etc.
- / using creativity to design new styles for their target customers.
- / finds or analyzes relevant data.
Down
- / takes photographs of the latest clothes etc.
- / promotes or interpret fashion ideas and facts in written form.
- / represent brands and designers by wearing their clothing and accessories publicly.
- / makes sure that the production or event runs smoothly.
- / responsible for reducing or enlarging a pattern.
- / uses technological equipments to carry out tests of textile products etc.
- / produces patterns on paper or fabric for use in the clothing industry.
- / creates the designs that are printed on the fabrics.
15 Clues: / finds or analyzes relevant data. • / takes photographs of the latest clothes etc. • / responsible for reducing or enlarging a pattern. • / creates the designs that are printed on the fabrics. • / makes sure that the production or event runs smoothly. • / sews the design from the pattern to look for flaws. • ...
Le theatre francais 2022-02-22
Across
- Responsible for the customer service of the audience before, during and after a performance and is mostly situated within the auditorium.
- An extra throughout the play, usually in the background
- Changes the stage while the curtains are down.
- Responsible for decorating the stage.
- Develops the appearance of a stage design.
- The person responsible for administering the property of the theatre.
- The ones responsible for tailoring the outfits for the actors.
- The ones who help put the costumes on the actors.
Down
- The one who applies make-up to the actors.
- Creates the visual lightings.
- Responsible for placing, replacing, or removing props off the stage.
- The one who directs the play.
- Responsible for the lighting and other technical arrangements for a stage play.
- They are changed to play the part according to their role.
- If an actor were to forget their lines, they are the ones to tell them what their lines are.
15 Clues: Creates the visual lightings. • The one who directs the play. • Responsible for decorating the stage. • The one who applies make-up to the actors. • Develops the appearance of a stage design. • Changes the stage while the curtains are down. • The ones who help put the costumes on the actors. • An extra throughout the play, usually in the background • ...
NOUNS 2022-05-11
Across
- a small square chocolate cake
- sb who buys goods or services, from a shop,company etc
- food which you eat along with the main meal at a restaurant
- food made with eggs mixed with milk and butter and usually eaten for breakfast
- a type of food covered in pastry
- a potato baked whole in its skin
Down
- of art are shown for people to admire or buy
- a sour liquid made from wine and used in salads or cooking
- a piece of material which covers a window
- a written list showing how much you owe in return for a service
- food which is eaten in addition to the main meal
- a slice of bread that has been heated until it turns Brown
- food made with eggs mixed together and fried
- a place or a shop where
- a hot or cold liquid that you put on food
15 Clues: a place or a shop where • a small square chocolate cake • a type of food covered in pastry • a potato baked whole in its skin • a piece of material which covers a window • a hot or cold liquid that you put on food • of art are shown for people to admire or buy • food made with eggs mixed together and fried • food which is eaten in addition to the main meal • ...
Carbon Copy - May 2021 2021-05-04
Across
- how many years long service has Gareth Cooper reached this month?
- the name of this Month's action for happiness calendar. ________ May
- winner of the 2020 Summit award. Sophie _________
- winner of the 2020 Summit award. Chris ________
- the GBU Composite Materials is merging with? Specialty ________
- winner of the 2020 Summit award. ____ Key
- one of the areas Live Life better Derbyshire can support with. Mental ______
Down
- winner of the 2020 Summit award. James ______
- one of the 3 chosen charities the Heanor site will be supporting in 2021
- winner of the 2020 Summit award. Claire _________
- Solvay Customer that used MTM58B
- one of the 3 chosen charities the Heanor site will be supporting in 2021. Help for _____
- one of the ways to stop the spread of Covid-19 misinformation. Go beyond _________
- how many people received recognition cards through the Extra Mile scheme?
- winner of the 2020 Summit award. Leon ______
15 Clues: Solvay Customer that used MTM58B • winner of the 2020 Summit award. ____ Key • winner of the 2020 Summit award. Leon ______ • winner of the 2020 Summit award. Chris ________ • winner of the 2020 Summit award. James ______ • winner of the 2020 Summit award. Claire _________ • winner of the 2020 Summit award. Sophie _________ • ...
Work 2022-09-30
Across
- I find it very difficult to … a balance between work and family life.
- January 1st is a … holiday.
- I’m … to meet you.
- I’m mainly in … of planning and coordinating our courses.
Down
- When you don’t know the name of the addressee, you close a formal email with “Yours …”
- Expectant mothers can take up to 52 weeks’ … leave.
- I look forward to … from you.
- My colleague has been on … leave for three weeks. He has a serious illness.
- I’m … I have to go now. It was nice meeting you.
- Do not hesitate to contact us if you require … assistance.
- It would be good to keep in … . Do you have a card?
- He worked on Sunday and took Monday off in … .
- Last week, I worked for 55 hours, so I did 20 hours … .
- As a customer service representative, I … with enquiries and bookings from clients.
- My work … of advising managers and businesses.
15 Clues: I’m … to meet you. • January 1st is a … holiday. • I look forward to … from you. • He worked on Sunday and took Monday off in … . • My work … of advising managers and businesses. • I’m … I have to go now. It was nice meeting you. • Expectant mothers can take up to 52 weeks’ … leave. • It would be good to keep in … . Do you have a card? • ...
Vision 2020 2019-12-23
Across
- With XH you can purchase a la carte ___
- We offer Home Security as well as Xfinity Home Security____
- XH offers 24/7 professional ___
- Vision 2020 introduces packages with a new ___
- These provide a great solution for customers who have connectivity issues in areas of their home
- With Vision 2020 which tier is 600 MBPS
- All X1 Pro+ Package offers will require a ___
- An easy way to enjoy Netflix, HBO, Prime Video, Music and thousands of free movies and shows together
Down
- If a customer cancels their service before they've paid for their equipment in full, they must pay the remaining balance on their___
- With Vision 2020 which tier is 100 MBPS
- We offer, Double plays, Triple Plays and ___
- Vision 2020 goes live on January ___
- xFi Pods require a leased wireless ___
- This comes included in all X1 Pro+ packages
- The average family has 14 smart devices connected to the home ___
15 Clues: XH offers 24/7 professional ___ • Vision 2020 goes live on January ___ • xFi Pods require a leased wireless ___ • With XH you can purchase a la carte ___ • With Vision 2020 which tier is 100 MBPS • With Vision 2020 which tier is 600 MBPS • This comes included in all X1 Pro+ packages • We offer, Double plays, Triple Plays and ___ • ...
Typical:showing the characteristics of a particular thing or person 2020-09-14
Across
- : to give money as a payment for sth.
- : a person whose job is to receive and pay out money at a shop
- : a thick soft food made from oat
- : to use the vacuum cleaner to collect dirt
- : to give sth to someone for a short time
- : showing the characteristic of a particular thing or person
- : a small vehicle that has two or four wheels
Down
- : a food that is cooked with the hot gas form boiling water
- : the activity of removing dust
- out : attach sth to hang on a line outside especially clothes
- : a piece of paper that proves that money or goods have been received
- : a city that is a center of a government
- education : instruction in physical exercise and games
- : a person who buys goods or service
- : to get or receive sth from someone with intention to give it back
15 Clues: : the activity of removing dust • : a thick soft food made from oat • : a person who buys goods or service • : to give money as a payment for sth. • : a city that is a center of a government • : to give sth to someone for a short time • : to use the vacuum cleaner to collect dirt • : a small vehicle that has two or four wheels • ...
SUSTAINING - WFH FUN SERIES #2 2020-04-10
Across
- A most recent acquisition for Envestnet.
- An initiative run by a Yodlee team that has something to do with Java.
- An early consumer of FinCheck app through PS launch.
- A group eligible for Covid-19 pandemic leave.
- A recent Yodlee launch to assist developer community with the toolset to get their application up & running from day one.
- A compliance system for financial institutions to expose APIs that enable third-party developers to build their applications & services around it.
Down
- A most widely used product of Yodlee.
- An enterprise customer who had an escalation most recently.
- A team that has recently merged with Analytics.
- An ET member responsible for Services.
- A finapp recently transitioned to Sustaining to support.
- An initiative running across Yodlee for faster and automated delivery.
- An IMT member chairing CSR.
- A number of classified customers for white-glove service.
- A commonly used name for latest suite of our APIs.
15 Clues: An IMT member chairing CSR. • A most widely used product of Yodlee. • An ET member responsible for Services. • A most recent acquisition for Envestnet. • A group eligible for Covid-19 pandemic leave. • A team that has recently merged with Analytics. • A commonly used name for latest suite of our APIs. • An early consumer of FinCheck app through PS launch. • ...
L8 U22 2024-07-18
Across
- exchange of information or services among individuals, groups, or organizations with the aim of gaining new contacts
- country or state ruled by a prince, e.g., Monaco
- to collect business information from prospects at a trade show
- you hear a conversation that isn't aimed at you, perhaps by accident
- to keep
- the amount of time you have to do something from beginning to end (two words)
- someone who acts on behalf of their client
- the name of the place you sell from at a trade fair
Down
- email address, home address, company name and location, telephone number (two words)
- person with the authority to make a decision
- to collect
- sell a different product / service to an existing customer (two words)
- to create
- exposition to promote awareness and sales, often of new products within an industry (two words)
- books, leaflets, written information
15 Clues: to keep • to create • to collect • books, leaflets, written information • someone who acts on behalf of their client • person with the authority to make a decision • country or state ruled by a prince, e.g., Monaco • the name of the place you sell from at a trade fair • to collect business information from prospects at a trade show • ...
Career & Technical Education - Business Vocabulary 2024-12-11
Across
- The money a business earns after paying its costs.
- A building where products are made.
- A tool used to buy things or pay for services.
- A group or activity that involves selling goods or services to earn money.
- A group of people working together to make or sell products or services.
- A person who has a job to do in a business or company.
- A place or system where goods and services are bought and sold.
- Work done to help someone, often in exchange for money.
Down
- A person who buys goods or services.
- The exchange of goods or services, often between businesses or countries.
- The person in charge of a team or business.
- Something that is made to be sold.
- A name or symbol that represents a company or product.
- A place where goods are sold to customers.
- The act of selling products or services to customers.
15 Clues: Something that is made to be sold. • A building where products are made. • A person who buys goods or services. • A place where goods are sold to customers. • The person in charge of a team or business. • A tool used to buy things or pay for services. • The money a business earns after paying its costs. • The act of selling products or services to customers. • ...
TIK KELAS 5 2025-11-03
Across
- Jaringan Saraf Tiruan (ANN) terinspirasi dari cara kerja organ ini.
- Kecerdasan ... (Buatan): Istilah untuk AI dalam Bahasa Indonesia.
- Program AI yang dirancang untuk mensimulasikan percakapan dengan manusia (sering di customer service).
- Sub-bidang ML yang menggunakan Jaringan Saraf Tiruan berlapis (Dua kata, Inggris, digabung).
- Cabang AI yang berfokus pada pemahaman ... manusia (lisan/tulisan).
- Sistem Pakar bekerja berdasarkan ... logika "jika-maka".
- Data yang digunakan untuk "mengajari" model ML disebut Data ...
Down
- Tipe AI teoretis yang memiliki kesadaran dan kemampuan kognitif setara manusia.
- Bidang AI yang memungkinkan komputer "melihat" dan menafsirkan gambar (Dua kata, kata pertama).
- Contoh asisten virtual (AI Lemah) buatan Apple.
- Bidang yang menggabungkan AI sebagai "otak" dengan rekayasa mekanik sebagai "tubuh".
- Tipe AI yang kita gunakan saat ini, yang dirancang untuk tugas spesifik.
- Bahan bakar utama yang digunakan oleh sistem Machine Learning untuk belajar.
- Sistem AI lama yang dirancang untuk meniru pengetahuan ... manusia.
- Singkatan untuk cabang AI yang fokus pada pemahaman bahasa.
15 Clues: Contoh asisten virtual (AI Lemah) buatan Apple. • Sistem Pakar bekerja berdasarkan ... logika "jika-maka". • Singkatan untuk cabang AI yang fokus pada pemahaman bahasa. • Data yang digunakan untuk "mengajari" model ML disebut Data ... • Kecerdasan ... (Buatan): Istilah untuk AI dalam Bahasa Indonesia. • ...
CSR/ TELLER 2023-02-02
Across
- WHAT IS A DAY THAT THE BANK IS CLOSED ALSO KNOWN AS
- what is the fee to drill a safe box
- WHAT IS A DAY THAT THE BANK IS OPEN ALSO KNOW AS
- what form do we use to add a signer onto a business account
- HOW MANY DAYS DO WE NEED TO BE NOTIFIED FOR AN ACH STOP PAY TO BE EFFECTIVE
- can you change a savings account into a checking account
- AT WHAT AMOUNT DO YOU VERIFY A CUSTOMERS SIGNATURE WHEN CASHING A CHECK
- can you change a personal account into a dba account
- how can a customer initiate a transfer from another bank through online banking
- what is the fee for zelle
Down
- what does the customer get for free with estatements
- how many days does a customer have to roll over or close a cd once in maturity
- AT WHAT AMOUNT DO YOU VERIFY A NONCUSTOMER IN AML
- what is the charge per sweep
- what form does the customer need to sign to change their account type
- what is the fee if a high interest checking balance falls below 1500
- WHAT IS THE MONTHLY FEE FOR BENEFITS CHECKING
- can you have a po box on a signature card account title
18 Clues: what is the fee for zelle • what is the charge per sweep • what is the fee to drill a safe box • WHAT IS THE MONTHLY FEE FOR BENEFITS CHECKING • WHAT IS A DAY THAT THE BANK IS OPEN ALSO KNOW AS • AT WHAT AMOUNT DO YOU VERIFY A NONCUSTOMER IN AML • WHAT IS A DAY THAT THE BANK IS CLOSED ALSO KNOWN AS • what does the customer get for free with estatements • ...
May NTT Crossword Puzzle 2023-05-11
Across
- The #1 manufacturer of hybrid vehicles
- ETE has seen incredible ___ in both hybrid and electric vehicles
- April Showers Bring May
- What you need to return to get your deposit back
- The new name of Fiat Chrysler
- All registered vehicles within a defined geographic region
Down
- The process of identifying an issue based on signs and symptoms
- The location of ETE's production facility
- A type of vehicle that draws power from a battery and is capable of being charged by an external source
- In addition to a call, you can send our Customer Service Team a ___ for help
- Requires the driver to operate the gear stick and clutch in order to change gears
11 Clues: April Showers Bring May • The new name of Fiat Chrysler • The #1 manufacturer of hybrid vehicles • The location of ETE's production facility • What you need to return to get your deposit back • All registered vehicles within a defined geographic region • The process of identifying an issue based on signs and symptoms • ...
SPORTS BRANDING 2022-10-27
Across
- event - a game, scrimmage, or the reason why fans come out.
- - PEPSI ARENA, PNC Park, SoFI Stadium are examples of this
- goods - bats, helmets, socks, receiver gloves are all examples of this
- - goods that need a license or written consent to reproduce or sale
- - those who make the game happen
- - how well the product stays the same over a period of time.
Down
- - attributes of the product that serves as a benefit to the consumer
- - a live event that Lil baby, Beyonce, or Kanye may have put on
- - this speaks to how much of a service you can rely and depend on
- - how well the product meets customer needs
- - the overall feel or impression someone gets from a mark or logo
- - how long the product lasts over time
12 Clues: - those who make the game happen • - how long the product lasts over time • - how well the product meets customer needs • - PEPSI ARENA, PNC Park, SoFI Stadium are examples of this • event - a game, scrimmage, or the reason why fans come out. • - how well the product stays the same over a period of time. • ...
Business Word Cross 2023-01-13
Across
- The transactions that are made could have been months in advance
- Physical activity provided by other people
- A business owned by a single person, recommended for those who wish to test their business ideas before transforming them into a more formal business
- The transactions between business to customer are simple, as the consumer would either purchase the product off of a shelf, or online on Amazon
- The activity of buying and selling
Down
- Used to see a company at a specific point in time.
- A business is an "artificial" person, owned by its shareholders
- Needed to see the economy's state
- Economic outputs decline
- Opposing forces are equal in (business world)
- A specific item
11 Clues: A specific item • Economic outputs decline • Needed to see the economy's state • The activity of buying and selling • Physical activity provided by other people • Opposing forces are equal in (business world) • Used to see a company at a specific point in time. • A business is an "artificial" person, owned by its shareholders • ...
Personal DDA 2019-05-17
Across
- This product offers your customer the ability to opt into the overdraft with debit card transactions.
- This account has a $25 service fee.
Down
- This account is designed for military customers.
- When you arrive at 55 years old, you qualify for this account.
- This account has no monthly requirements.
- One benefit of the preferred checking account.
6 Clues: This account has a $25 service fee. • This account has no monthly requirements. • One benefit of the preferred checking account. • This account is designed for military customers. • When you arrive at 55 years old, you qualify for this account. • This product offers your customer the ability to opt into the overdraft with debit card transactions.
GO Rentals 2015-06-01
Across
- $8.00 accessory that gives directions
- City with two branches in NZ
- Person responsible for providing quality vehicles in a timely manner; to a high grroming and safety standard
- e.g. To take time to listen to the needs of our people
Down
- Trait of the Go team involving customer service
- e.g act with integrity, eliminate the risk
6 Clues: City with two branches in NZ • $8.00 accessory that gives directions • e.g act with integrity, eliminate the risk • Trait of the Go team involving customer service • e.g. To take time to listen to the needs of our people • Person responsible for providing quality vehicles in a timely manner; to a high grroming and safety standard
Principles of Marketing' Exam 2021-12-22
Across
- a set of advertising, digital, public relations, street marketing
- The extent to which a product’s perceived performance matches a buyer’s expectations.
Down
- differentiating the market offering to create superior customer value and differenciated brand's image
- The set of all actual and potential buyers of a product or service
- four marketing politics blended
- States of felt deprivation
6 Clues: States of felt deprivation • four marketing politics blended • a set of advertising, digital, public relations, street marketing • The set of all actual and potential buyers of a product or service • The extent to which a product’s perceived performance matches a buyer’s expectations. • ...
Get Specific LAP 2024-12-04
Across
- A fact about or characteristic of the product
- A customer's motivation for purchasing a product that is based on thinking or logic
- A sales technique in which the salesperson suggests a lower priced product than the one originally requested by the customer
- A sales technique in which the salesperson suggests a higher priced product than the one originally requested by the customer
- is offering an alternative product that meets the customer's needs.
Down
- A customer's motivation for purchasing a product that is based on feelings
- An advantage customer receives from using a product
- A customer's choice to purchase a product
- Something required or essential that is lacking
9 Clues: A fact about or characteristic of the product • A customer's choice to purchase a product • Something required or essential that is lacking • An advantage customer receives from using a product • is offering an alternative product that meets the customer's needs. • ...
Chit's July Hospitality Crossword 2014-07-06
Across
- French term for the server who specialized in the selling and service of wine
- The year in which a wine's grapes were harvested.
- Italian coffee based beverage served with vanilla icecream and espresso
- A business which entertains guests through a variety of methods including gambling
- Traditional breakfast dish with poached eggs, muffins and hollandaise sauce
- Classic cocktail made with vodka, gin, tequila and rum
- An organic compound creating by fermenting various products
- Sauce made of clarified butter, egg yolk, vinegar and herbs
Down
- Food prepared by thoroughly mixing and mashing a type of fruit of vegetable.
- Type of tea traditionally used in Moroccan Mint Tea
- The head of the kitchen.
- Popular coffee drink prepared with espresso, milk and foam
- A white spirit, popular in cocktails
- A date after which a product is unable to be sold to a customer
- Which country is champagne made in?
15 Clues: The head of the kitchen. • Which country is champagne made in? • A white spirit, popular in cocktails • The year in which a wine's grapes were harvested. • Type of tea traditionally used in Moroccan Mint Tea • Classic cocktail made with vodka, gin, tequila and rum • Popular coffee drink prepared with espresso, milk and foam • ...
Marketing Terms Chapter 1 2016-09-12
Across
- predict future sales or revenue
- an action that is done for you
- the process of physically delivering goods to customers
- a concept,cause,issue,image, or philosophy that can be marketed
- an individual or group who buys products
- the process of telling people about the product and the company that offers it
- consists of dynamic activities that focus on the costumer to generate a profitable exchange
Down
- helps a company determine it's strengths and weaknesses, opportunities and threats
- the amount of money requested or exchanged for a product
- a plan of action for marketing a product
- the specific group of customers whose needs a company will satisfy
- like a road map- it guides a company so that it avoids such pitfalls and detours as lost sales, list opportunities and poor product planning
- a physical item, something you can touch
- anything that can be bought or sold
- involves making products available to customers
15 Clues: an action that is done for you • predict future sales or revenue • anything that can be bought or sold • a plan of action for marketing a product • a physical item, something you can touch • an individual or group who buys products • involves making products available to customers • the process of physically delivering goods to customers • ...
Marketing Terms: Chapter 1 2016-09-06
Across
- helps a company determine its strengths and weaknesses, opportunities and threats
- anything that can be bought or sold
- an action that is done for you
- like a road map it guides a company so that it avoids such pitfalls and detours as lost sales and lost opportunities
- a physical item, something that you can touch
- predict future sales or revenue
- consists of dynamic activities that focus on the costumer to generate a profitable exchange
- a concept, cause, issue, image, or philosophy that can be marketed
Down
- the process of physically delivering goods to costumers
- the process of telling people about the product and the company the offers it
- is an individual or group who buys products
- the specific group of customers whose needs a company will satisfy
- involves making products available to costumers
- the amount of money requested or exchanged for a product
- a plan of action for marketing a product
15 Clues: an action that is done for you • predict future sales or revenue • anything that can be bought or sold • a plan of action for marketing a product • is an individual or group who buys products • a physical item, something that you can touch • involves making products available to costumers • the process of physically delivering goods to costumers • ...
Marketing Terms: Chapter 1 2016-09-06
Across
- a physical item, something that you can touch
- the specific group of customers whose needs a company will satisfy
- the amount of money requested or exchanged for a product
- the process of physically delivering goods to costumers
- involves making products available to costumers
- the process of telling people about the product and the company the offers it
- consists of dynamic activities that focus on the costumer to generate a profitable exchange
- an action that is done for you
- predict future sales or revenue
Down
- helps a company determine its strengths and weaknesses, opportunities and threats
- like a road map it guides a company so that it avoids such pitfalls and detours as lost sales and lost opportunities
- a plan of action for marketing a product
- is an individual or group who buys products
- a concept, cause, issue, image, or philosophy that can be marketed
- anything that can be bought or sold
15 Clues: an action that is done for you • predict future sales or revenue • anything that can be bought or sold • a plan of action for marketing a product • is an individual or group who buys products • a physical item, something that you can touch • involves making products available to costumers • the process of physically delivering goods to costumers • ...
Careers In The Garment Industry 2021-02-15
Across
- / produces shows and understand or researches all of the latest fashion trends.
- / help design and create fabric including the equipment and materials needed for fabrication.
- / sews the design from the pattern to look for flaws.
- / responsible for selling products and providing customer service.
- / handles the company's image through marketing campaigns etc.
- / using creativity to design new styles for their target customers.
- / finds or analyzes relevant data.
Down
- / takes photographs of the latest clothes etc.
- / promotes or interpret fashion ideas and facts in written form.
- / represent brands and designers by wearing their clothing and accessories publicly.
- / makes sure that the production or event runs smoothly.
- / responsible for reducing or enlarging a pattern.
- / uses technological equipments to carry out tests of textile products etc.
- / produces patterns on paper or fabric for use in the clothing industry.
- / creates the designs that are printed on the fabrics.
15 Clues: / finds or analyzes relevant data. • / takes photographs of the latest clothes etc. • / responsible for reducing or enlarging a pattern. • / creates the designs that are printed on the fabrics. • / makes sure that the production or event runs smoothly. • / sews the design from the pattern to look for flaws. • ...
Careers In The Garment Industry 2021-02-15
Across
- / produces shows and understand or researches all of the latest fashion trends.
- / help design and create fabric including the equipment and materials needed for fabrication.
- / sews the design from the pattern to look for flaws.
- / responsible for selling products and providing customer service.
- / handles the company's image through marketing campaigns etc.
- / using creativity to design new styles for their target customers.
- / finds or analyzes relevant data.
Down
- / takes photographs of the latest clothes etc.
- / promotes or interpret fashion ideas and facts in written form.
- / represent brands and designers by wearing their clothing and accessories publicly.
- / makes sure that the production or event runs smoothly.
- / responsible for reducing or enlarging a pattern.
- / uses technological equipments to carry out tests of textile products etc.
- / produces patterns on paper or fabric for use in the clothing industry.
- / creates the designs that are printed on the fabrics.
15 Clues: / finds or analyzes relevant data. • / takes photographs of the latest clothes etc. • / responsible for reducing or enlarging a pattern. • / creates the designs that are printed on the fabrics. • / makes sure that the production or event runs smoothly. • / sews the design from the pattern to look for flaws. • ...
disorder 2023-11-20
Across
- before health effects occur, through. measures such as vaccinations
- oppistite offspring.
- focuses on the process by which adults take control of their own learning
- socail _____
- accepting
- desired outcomes that wouldn't occur without your intervention
Down
- everykid is on _____ now days
- who shares the experience of living with a psychiatric disorder
- he product should not have any negative side effects and should be able to provide a customer with nutrients, vitamins, and minerals that will improve their health.
- a state of worry or mental tension caused by a difficult situation.
- embodies service to individuals and/or families as well as actions that foster health within organizations, communities, and within the public -
- -avoiding all types of intimate genital contact.
- ones that promote positivity, balance, healthiness, and happiness within the individual's life as well as those around them.
- practicing healthy habits
- disease-limit activities of daily living or both
15 Clues: accepting • socail _____ • oppistite offspring. • practicing healthy habits • everykid is on _____ now days • -avoiding all types of intimate genital contact. • disease-limit activities of daily living or both • desired outcomes that wouldn't occur without your intervention • who shares the experience of living with a psychiatric disorder • ...
Vocabulary Building - Advertising 2023-02-14
Across
- small advertisements in magazine or newspaper categorized by subject
- hours on radio & TV with the largest audience, esp. the evening hours
- abbr. Attention, Interest, Desire, Action – the objective of all advertisements
- to (try to) increase sales of a product by publicising and advertising it
- the customer of an advertising agency
- advertisement printed across 2 pages in a magazine or newspaper
- average number of copies of a newspaper sold in a particular period of time
Down
- abbr. Unique Selling Proposition; what makes a product different from others
- large sheet of paper, usually illustrated, used as advertisement
- advantage of a product or service, usually derived from its features
- company specialising in producing and placing advertisements for clients
- specific time in a broadcasting schedule, when a commercial may be shown
- special characteristics of a product, usually leading to certain benefits
- advertisement (abbreviation)
- making a presentation to a potential client of ideas for an advertising campaign
15 Clues: advertisement (abbreviation) • the customer of an advertising agency • advertisement printed across 2 pages in a magazine or newspaper • large sheet of paper, usually illustrated, used as advertisement • advantage of a product or service, usually derived from its features • small advertisements in magazine or newspaper categorized by subject • ...
Franchise 2022-05-19
Across
- A method of distributing products or services involving an investor.
- You ______ something to a specific group of people.
- Good customer ______ is critical to business success.
- People who put money into a franchise to make a profit.
- A person or a group who intends to order, orders, or uses purchased goods, products, or services.
- Ex. Life, health, long-term disability, and auto.
- The ______ paid to writers for recorded music.
Down
- Ex. Tv commercials, Billboards, Newspapers, Social Media, etc.
- When business owners, employees and outside factors influence the success of a company.
- What is it called when two people open a business together?
- "i'm lovin it"
- A chain of coffeehouses and roastery reserves.
- The process of providing funds for business activities, making purchases, or investing
- Largest hotel chain in the world.
- It's so important to ______with others when starting a new business.
15 Clues: "i'm lovin it" • Largest hotel chain in the world. • A chain of coffeehouses and roastery reserves. • The ______ paid to writers for recorded music. • Ex. Life, health, long-term disability, and auto. • You ______ something to a specific group of people. • Good customer ______ is critical to business success. • People who put money into a franchise to make a profit. • ...
Leadership skills, Management functions and Marketing Concepts 2024-10-25
Across
- To offer a discount or a benefit on a product
- channel The method a company uses to deliver its products or services to consumers.
- Selling A marketing technique that involves a sales representative meeting with a potential customer to make a sale
- Paid advertising
- To generate or attract a lot of interest
- A person who is totally honesty
Down
- A public notice of a product
- To put your trust in the team to make decisions
- The decision-making process is handle by different people
- A thought, concept, or object formed by the imagination
- A specific environment setting used to sell a product
- Something (such as a service) that is marketed or sold as a commodity
- One person has control over the group
- The amount of money given or set as consideration for the sale of a specified thing
- To be assigned a part of a function
15 Clues: Paid advertising • A public notice of a product • A person who is totally honesty • To be assigned a part of a function • One person has control over the group • To generate or attract a lot of interest • To offer a discount or a benefit on a product • To put your trust in the team to make decisions • A specific environment setting used to sell a product • ...
Unit 11: Marketing 2021-08-24
Across
- Identifies the goods or services from competitors.
- Something that makes the product different from a rival business.
- A small, targeted market.
- Having products displayed in key areas.
- Paying to be associated with a team, a charity or an event.
- A catchy phrase that advertisers use to help people remember their product or company.
- Going into the marketplace and interviewing prospective customers.
- Identifying what a customer wants, producing the right products and making a profit.
Down
- Paid promotion of a product or service.
- A business which buys goods from a wholesaler and sells to a consumer on an individual bases.
- The item that the business produces.
- A business which buys in bulk from the manufacturers and sells in smaller quantities to retailers.
- Using data analysis to link types of consumers to their consumption patterns.
- Gathering information on a topic.
- Creating a positive image of the product.
15 Clues: A small, targeted market. • Gathering information on a topic. • The item that the business produces. • Paid promotion of a product or service. • Having products displayed in key areas. • Creating a positive image of the product. • Identifies the goods or services from competitors. • Paying to be associated with a team, a charity or an event. • ...
NOUNS 2022-05-11
Across
- a small square chocolate cake
- sb who buys goods or services, from a shop,company etc
- food which you eat along with the main meal at a restaurant
- food made with eggs mixed with milk and butter and usually eaten for breakfast
- a type of food covered in pastry
- a potato baked whole in its skin
Down
- of art are shown for people to admire or buy
- a sour liquid made from wine and used in salads or cooking
- a piece of material which covers a window
- a written list showing how much you owe in return for a service
- food which is eaten in addition to the main meal
- a slice of bread that has been heated until it turns Brown
- food made with eggs mixed together and fried
- a place or a shop where
- a hot or cold liquid that you put on food
15 Clues: a place or a shop where • a small square chocolate cake • a type of food covered in pastry • a potato baked whole in its skin • a piece of material which covers a window • a hot or cold liquid that you put on food • of art are shown for people to admire or buy • food made with eggs mixed together and fried • food which is eaten in addition to the main meal • ...
financial sector 2022-01-11
Across
- this institution offer lower interest rates to its customers than banks
- this is planning future expenditures and incomes over a period of time
- this is a long term loan often repayable over a period of 25-30 years
- When the interest rate is high customers are likely to ________ more.
- this ratio is the percentage of deposits that commercial banks are required to keep as reserves with the central bank
- some customers are able to view balances,transfer funds and make payments in the comfort of their home.This is called _______
- whenever a bank is giving a loan they must ensure the customer has enough security to cover the amount of the loan.This is called _______
- this financial institution is responsible for issuing notes and coins
Down
- the difference between how much you borrowed and how much you paid back is called the _________
- this is a written instruction to the bank to make fixed payments on behalf of a customer
- these institutions offer compensation to customers in the event of them suffering a loss
- this type of account is one where funds are placed in for an agreed period of time without withdrawing from it
- this service allows customers to be able to make deposits after the bank has closed
- this allows customers to have access to more funds than they currently have in their bank accounts
- this type of account does not offer interest to customers
- this allows customers to pay for purchases online using their savings
- this type of bank can be found on the highways and byways and offer financial services
17 Clues: this type of account does not offer interest to customers • this is a long term loan often repayable over a period of 25-30 years • When the interest rate is high customers are likely to ________ more. • this allows customers to pay for purchases online using their savings • this financial institution is responsible for issuing notes and coins • ...
AME's Team Building Event 2015-06-02
Across
- In which month are the mechanical activities started at Esp 119?
- Which customer has a product called "Earthlift"?
- How many employees are 50 years or older (inclusive internships and external workers)?
- Which percentage of total FTE are working at the department Operations?
- How many desks are located on the second floor of Esp 119?
- Which customer had the highest turnover at AME in 2014?
- Which customer had the highest turnover at the RD&D department in Q1 2015?
- What was the first number of the former location of AME?
Down
- In which year should AME achieve its goal of EUR 30 million turnover? 20..
- What is the average age at AME (inclusive internships and external workers)?
- Which department is integrated in the RD&D department in 2012?
- In which year was AME founded? 199...
- How many meeting rooms are located at Esp 100?
- In which month will the second part of the new production line arrive at AME?
- Which customer is located in Geislingen an der Steige?
- In which year produced AME her first product on the SMD line? 20….
- How many offices are located on the second floor of Esp 100?
17 Clues: In which year was AME founded? 199... • How many meeting rooms are located at Esp 100? • Which customer has a product called "Earthlift"? • Which customer is located in Geislingen an der Steige? • Which customer had the highest turnover at AME in 2014? • What was the first number of the former location of AME? • ...
AME's Team Building Event 2015-06-03
Across
- What was the first year of SMD manufacturing in-house? 20….
- In which month will the second part of the new production line arrive at AME?
- Which department is integrated in the RD&D department in 2012?
- Which percentage of total FTE are working at the department Operations?
- What is the average age at AME (inclusive internships and external workers)?
- How many meeting rooms are located at Esp 100?
- How many employees are 50 years or older (inclusive internships and external workers)?
- In which year should AME achieve its goal of EUR 30 million turnover? 20..
- What was the first number of the former location of AME?
Down
- In which month is the first mechanical activity started at Esp 119?
- How many employees are working at AME longer than 15 years?
- How many desks are located on the second floor of Esp 119?
- In which year was AME founded? 199...
- Which customer has a product called "Earthlift"?
- Which customer had the highest turnover at the RD&D department in Q1 2015?
- Which customer had the highest turnover at AME in 2014?
- Which customer is located in Geislingen an der Steige?
- How many offices are located on the second floor of Esp 100?
18 Clues: In which year was AME founded? 199... • How many meeting rooms are located at Esp 100? • Which customer has a product called "Earthlift"? • Which customer is located in Geislingen an der Steige? • Which customer had the highest turnover at AME in 2014? • What was the first number of the former location of AME? • ...
CROSSWORD--2016年第1回英検準2級 1(5)(6) 2017-04-10
Across
- on very few occasions
- the activity or time of gathering a crop, or a crop that is gathered
- a set of instructions telling you how to prepare and cook a particular food,including a list of what foods are needed for this
- almost but not quite
Down
- soon
- the help provided to a customer by someone who works in esp. a restaurant or store
- a condition in which the body’s temperature is higher than usual, esp. as a sign of illness
- in a pleased or happy way
8 Clues: soon • almost but not quite • on very few occasions • in a pleased or happy way • the activity or time of gathering a crop, or a crop that is gathered • the help provided to a customer by someone who works in esp. a restaurant or store • a condition in which the body’s temperature is higher than usual, esp. as a sign of illness • ...
How do you say in english.... 2013-12-02
Across
- plane,bus or train that travels regularly between two places
- service offered to take on peole from a place
- services and equipment that are provided for customer care
- cost of an accomodation per night
- room a room with 2 identical separate beds
Down
- a sum of money that is given as the first part of a larger payment
- make an arrangement for a room in a hotel
- a bathroom joined onto a bedroom and for use only by people in that bedroom
8 Clues: cost of an accomodation per night • make an arrangement for a room in a hotel • room a room with 2 identical separate beds • service offered to take on peole from a place • services and equipment that are provided for customer care • plane,bus or train that travels regularly between two places • a sum of money that is given as the first part of a larger payment • ...
Chapter 13.1 Key Terms Created by: Mia Strahl 2016-01-08
Across
- involves one or more intermediaries.
- the process of the wants and needs of consumers, wherever they are
- a group of customers who share common wants and needs
- occurs when goods or services are sold from the producer directly to the customer
- pathway to direct products to consumers.
Down
- build and maintain relationships with their customers
- consists of four basic marketing strategies(the four P's)
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
8 Clues: involves one or more intermediaries. • pathway to direct products to consumers. • build and maintain relationships with their customers • a group of customers who share common wants and needs • consists of four basic marketing strategies(the four P's) • the process of the wants and needs of consumers, wherever they are • ...
Jackpot 2016-09-11
Across
- the official and formal word for "boss"
- synonym for a business, an enterprise or a firm
- if you get this, you usually get more responsibilities and a higher salary
- many of you will be specialising in customer service and ___________
- an animal with four legs and in most cases a tail, but not a cat
Down
- the opposite of temporary
- when you work for someone you are his/her ______________
- this is what you do here at the college in order to learn
8 Clues: the opposite of temporary • the official and formal word for "boss" • synonym for a business, an enterprise or a firm • when you work for someone you are his/her ______________ • this is what you do here at the college in order to learn • an animal with four legs and in most cases a tail, but not a cat • ...
functional unit in an organization 2024-10-24
Across
- The team responsible for monitoring quality and ensuring standards are met.
- The unit tasked with producing goods or delivering services efficiently.
- This department manages the flow of money, budgeting, and financial reporting.
- This department is responsible for marketing, sales, and public relations.
- This department is responsible for developing and manufacturing products.
Down
- The team that develops and maintains the organization's IT infrastructure
- The group in charge of customer service and addressing client needs.
- the department responsible for hiring, training, and employee welfare.
8 Clues: The group in charge of customer service and addressing client needs. • the department responsible for hiring, training, and employee welfare. • The unit tasked with producing goods or delivering services efficiently. • The team that develops and maintains the organization's IT infrastructure • ...
Channels 2021-05-07
Across
- A Seqirus preferred customer typically has the highest possible ________ point
- Besides national, what is the other type of channel
- Class of Trade is also known as_________
- Wholesaler/Distributor orders are often referred to as "_________-based" orders
Down
- Changes to Government contracts are known as__________ instead of amendments
- A small, local pharmacy is most often a Seqirus _________ customer
- Department of Defense is a __________ customer
- GPOs specialize in aggregate purchasing for large medical practices such as __________
- This customer typically has the largest number of linked ship-to locations
- This type of customer must provide Seqirus with a membership list
10 Clues: Class of Trade is also known as_________ • Department of Defense is a __________ customer • Besides national, what is the other type of channel • This type of customer must provide Seqirus with a membership list • A small, local pharmacy is most often a Seqirus _________ customer • This customer typically has the largest number of linked ship-to locations • ...
FCR 2017-08-16
Across
- a clear and concise recording of the member's concerns
- made after a customer contact and is used to measure FCR performance
- when a member calls multiple times for the same issue, don't wait, ________________.
- members call back when this type of information is given
- a metric used in the Annual Performance Bonus Program
- it is measured based on the member's perception
Down
- you add ________ to the call when we provide additional information to the member such as self service options
- your responsibility to resolve the member's issue on the first call
- when quoting benefits, the member should be given the _______ benefit
- review of the information discussed during the call
- the FCR goal
11 Clues: the FCR goal • it is measured based on the member's perception • review of the information discussed during the call • a metric used in the Annual Performance Bonus Program • a clear and concise recording of the member's concerns • members call back when this type of information is given • your responsibility to resolve the member's issue on the first call • ...
Christy´s - 2.04 Vocabulary 2022-11-01
Across
- Anything of value that people own
- The desire to make a profit which moves people to invest in business
- Manufactured or constructed items that are used to produce goods and provide services
- owns or controls the means of productions
- invents, develops, and distributes a good or provides a service
- The rivalry between two or more businesses to attract scarce customer dollars
- Items that are found in nature and used to produce goods and services
- human and natural resources and capital goods used to produce goods and services
Down
- An economic system in which the questions are answered by individuals and businesses
- individuals make most economic decisions
- A country handles its economic decisions and solves its economic problems
- the success or failure of businesses
- Anywhere the buying and/or selling of goods and services takes place
- People who work to produce goods or services
- income left once all expenses are paid
15 Clues: Anything of value that people own • the success or failure of businesses • income left once all expenses are paid • individuals make most economic decisions • owns or controls the means of productions • People who work to produce goods or services • invents, develops, and distributes a good or provides a service • ...
Letters, Verifications, and more - OH MY 2023-02-14
Across
- National Student _________ is used by students to request transcripts
- Shows the curriculum each program of study
- For the _________ Verify Process, ES receives an email to verify information from the National Student Clearinghouse
- General Enrollment Verification Requests require a Letter of Good _________
- PJ stands for Professional __________
- Where to print to save documents to link to Anthology
- Canned responses in Proxy to respond to common questions
- Room used to provide "in-person" customer service in the AZ office during absences
Down
- Program used by ES for digital signature
- ________ Chat: Way to instant-message coworkers if their calendars aren't busy
- Next _________ is a presentation for graduating students
- Application to answer your office phone on work-from-home days
- Navigate from the _________ tab on ATSU's homepage to Enrollment Services to access our office website
- System to put in IT ticket
- The main Enrollment Services email
15 Clues: System to put in IT ticket • The main Enrollment Services email • PJ stands for Professional __________ • Program used by ES for digital signature • Shows the curriculum each program of study • Where to print to save documents to link to Anthology • Next _________ is a presentation for graduating students • Canned responses in Proxy to respond to common questions • ...
AI INTRODUCTION 2025-01-08
Across
- - Data organized in rows and columns with a predefined format.
- - A method to scale data to a standard range for analysis.
- - Data without a predefined format, such as text or images.
- - A data preparation technique to remove errors and inconsistencies.
- - An AI system for suggesting products or services to users.
- - An AI use case for automating customer service interactions.
- Analysis - An AI use case to determine emotions in text data.
- - A predictive analytics technique to model relationships between variables.
- Wrangling - The process of transforming raw data into a usable format.
Down
- - A technique to represent data graphically for better understanding.
- - A popular tool for creating interactive data visualizations.
- - A descriptive analytics process to understand data patterns.
- - A method to group similar data points in predictive analytics.
- - A widely used spreadsheet tool for data analysis.
- - Python library for data manipulation.
15 Clues: - Python library for data manipulation. • - A widely used spreadsheet tool for data analysis. • - A method to scale data to a standard range for analysis. • - Data without a predefined format, such as text or images. • - An AI system for suggesting products or services to users. • Analysis - An AI use case to determine emotions in text data. • ...
Videonary Unit 1 2024-04-14
Across
- The season of summer
- A bird that lives by water and has webbed feet
- A person who buys goods or a service
- To dislike someone or something very much
- A play in a theatre or on television or radio, or plays and acting generally
- An outside fire, made and used by people who are staying outside or in tents
- The sport or activity of paddling a light, narrow boat
- A skilled worker who builds or repairs wooden structures
Down
- The islands and countries in and around the caribbean sea
- A person who plays soccer
- Causing feelings of great admiration, respect, or fear.
- A place where people stay in tents or other temporary structures
- A set of rooms for living in, especially on one floor of a building
- A public show with performers doing acrobatics, clowning, and other acts to entertain
- A bus used to go to the camp
15 Clues: The season of summer • A person who plays soccer • A bus used to go to the camp • A person who buys goods or a service • To dislike someone or something very much • A bird that lives by water and has webbed feet • The sport or activity of paddling a light, narrow boat • Causing feelings of great admiration, respect, or fear. • ...
Week 1 Vocab 2025-09-03
Across
- A unit within an organization meant for a specific type of work or operations
- An employee in a leadership position over a group of employees
- Someone who helps customers schedule travel
- Someone who works at an office scheduling appointments, taking messages and carrying out tasks
- A group of employees
- A scheduled period of work for an employee
- What you do when you end your shift
- Someone who cleans rooms at a hotel and restocks items
- Someone who works for a company typically for lower pay and a short period of time to gain experience
Down
- Someone who rides on a bus, plane, or other vehicle but is not the driver/pilot
- A person staying at a hotel
- Another word for a group of employees
- Someone who buys a service
- Someone who works at a restaurant serving customers at their table
- what you do when you start your shift
15 Clues: A group of employees • Someone who buys a service • A person staying at a hotel • What you do when you end your shift • Another word for a group of employees • what you do when you start your shift • A scheduled period of work for an employee • Someone who helps customers schedule travel • Someone who cleans rooms at a hotel and restocks items • ...
Service Hour 2022-04-08
13 Clues: BOO! • FORE! • Hooper! • Fireworks • lucky color • Minecraft cat • symbol of love • Man’s best friend • The American’s soccer • Lucky color of the Irish • Turning ____. (New Disney movie) • “What’s better than 24?” SpongeBob • “It’s the most wonderful time of the year.”
Client Service 2024-07-19
Across
- Proper respect , language or manners
- A key to effective client service
- A survey or tool used to measure client satisfaction
- Clear about goals, tracking , reporting progress and delivering a quality product on time.What is the phrase called as ?
- Enraptures the main idea of the email or why we are sending it
Down
- Tailoring services to meet individual client needs
- Always start your email with a ____
- Continuous process to enhance client satisfaction
- If we are uncertain of the right course of action , what do we do ?
- The act of solving a problem or a dispute
- Make sure your ________ is correct when writing an email
- In a well-constructed email these are short and easy to read
12 Clues: A key to effective client service • Always start your email with a ____ • Proper respect , language or manners • The act of solving a problem or a dispute • Continuous process to enhance client satisfaction • Tailoring services to meet individual client needs • A survey or tool used to measure client satisfaction • ...
Repair & Maintenance 2021-08-20
Across
- scope the SM assignment process applies to
- material price is the cost to who
- type of request under the request tab
- Only one dashboard can be open at a time
- Material Code when you dont know part #
- option not available in search criteria
- the best holiday in October
- Menu option to find maintenance orders
- does the search feature default to current tab
- button for customer proposal
- are notes used to document a work order
- To-Do items are used to help plan your day
Down
- Note type for customer update
- location of team memeber schedule
- A type of vendor management status
- labor type to use self-performing tech
- best beverage after a long day in R&M
- A type of PO status
- Can you change your ERP skin
- expected invoice date is this day of the month
- information for to do resolution
- FP PO instructions are what for payment
- this color on detail can be edited
- is a note required when a PO gets cancelled
24 Clues: A type of PO status • the best holiday in October • Can you change your ERP skin • button for customer proposal • Note type for customer update • information for to do resolution • material price is the cost to who • location of team memeber schedule • A type of vendor management status • this color on detail can be edited • type of request under the request tab • ...
Intro to Inbound Crossword 2022-02-24
Across
- The main place we communicate
- The resource above all resources
- Name has to match drivers license and admin exactly
- System we pull cases from
- Where with notate the AU and the customer experience
- Security alert on a credit report
- Form of funds verification
- An online platform used to obtain payoff quotes
- Tool used to clear identity
- How we get paid
- Number of title holding states
- Always required from the customer at delivery
- CEO
Down
- System use to gather 10DPO information
- What customers provide as proof of income
- Key Identification Questions
- Where we get a title check
- We sold a car!!!!
- What we assign on first touch of an account
- The backend to Carvana.com
- When a customer missed their deadline or we need to update something on the account
- What to pull on every single trade case
- Where to see your schedule for the day
- Setting up our customers for financial success
- Same amount every paycheck
25 Clues: CEO • How we get paid • We sold a car!!!! • System we pull cases from • Where we get a title check • The backend to Carvana.com • Form of funds verification • Same amount every paycheck • Tool used to clear identity • Key Identification Questions • The main place we communicate • Number of title holding states • The resource above all resources • Security alert on a credit report • ...
KIA CSAW CROSSWORD PUZZLE 2025-10-03
Across
- Manager most likely to be riding a motorcycle
- Tech company providing phone and network systems
- Crossover with an athletic-sounding title.
- If a customer has an unfortunate experience Customer Care Reps have the ability to offer some form of _____ to make up for that experience.
- Hybrid model that rhymes with “Hero.”
- CRM tool for tracking customer cases.
- Nickname for a defective car.
- Compact car with a spirited name.
- Remedy where a car is repurchased
- Manager most likely to get In n Out for lunch
Down
- SUV named after Hercules’ son.
- SUV sharing a name with an Italian coastal spot.
- Manager most likely to speak Arabic
- The BIG BOSS
- Manager who shares a name with a character from the movie ‘Up’
- Manager who played soccer in Hawaii
- Manager most likely to have a Letter Box
- Minivan with a festive name.
- Manager who has a plant collection at their desk
- SUV named after a Colorado town.
20 Clues: The BIG BOSS • Minivan with a festive name. • Nickname for a defective car. • SUV named after Hercules’ son. • SUV named after a Colorado town. • Compact car with a spirited name. • Remedy where a car is repurchased • Manager most likely to speak Arabic • Manager who played soccer in Hawaii • Hybrid model that rhymes with “Hero.” • CRM tool for tracking customer cases. • ...
Not For Profit Organization 2021-06-14
Across
- signed agreement between a supplier and customer that the customer will receive and provide payment for regular products or services.
- purchase an agreement between the buyer and supplier of materials.
- money what an individual or business receives in exchange for providing labor, producing a good or service, or through investing capital.
Down
- on investment any amount of interest that is paid on loan proceeds used to purchase investments or securities.
- the reduction of recorded cost of a fixed asset in a systematic manner until the value of the asset becomes zero or negligible.
- the cost of operations that a company incurs to generate revenue.
6 Clues: the cost of operations that a company incurs to generate revenue. • purchase an agreement between the buyer and supplier of materials. • on investment any amount of interest that is paid on loan proceeds used to purchase investments or securities. • ...
Service-Learning 2022-03-26
Across
- Identifying and learning about the need
- Showcase the process
- Start at the end (no space)
- Preparing the service project
- Use for differentiation
Down
- Guide on the side
- Using a rubric
- Connect,Cooperate,Coordinate,Collaborate
- Getting it done!
- Before, during, and after
- Discovering something new
- Variety is the spice of life
12 Clues: Using a rubric • Getting it done! • Guide on the side • Showcase the process • Use for differentiation • Before, during, and after • Discovering something new • Start at the end (no space) • Variety is the spice of life • Preparing the service project • Identifying and learning about the need • Connect,Cooperate,Coordinate,Collaborate
Service Dogs 2024-05-03
Across
- a place where airplanes land and take off
- a room or set of rooms in a building
- the owner
- to teach
- you cannot control someone or something
- a condition that stops you from being able to do something
Down
- a set of rules
- a group of people
- something that everyone can use
- rope to control the movement of a dog
- to be sick
- a relationship between people or groups
12 Clues: to teach • the owner • to be sick • a set of rules • a group of people • something that everyone can use • a room or set of rooms in a building • rope to control the movement of a dog • you cannot control someone or something • a relationship between people or groups • a place where airplanes land and take off • a condition that stops you from being able to do something
military service 2025-11-09
Across
- – the act of protecting oneself or one’s country from attack.
- – giving up something valuable, such as comfort, time, or even life, for the good of one’s country.
- – a sense of family connection or brotherhood among soldiers who serve together.
- – the ability to follow rules and orders, often learned through strict training.
- – relating to the armed forces or soldiers who protect a country.
Down
- – done by choice, not because it is required by law.
- – physical strength and health, especially important for soldiers.
- – to become involved in something that is not your responsibility.
- – a country’s right to control its own territory and make its own decisions without outside interference.
- – the idea that all citizens, regardless of gender or background, have the same rights and duties, such as being equally required (or allowed) to serve in the military.
- – the mental strength or determination to do something difficult.
- – fighting between armed forces during war or military operations.
12 Clues: – done by choice, not because it is required by law. • – the act of protecting oneself or one’s country from attack. • – the mental strength or determination to do something difficult. • – relating to the armed forces or soldiers who protect a country. • – physical strength and health, especially important for soldiers. • ...
Crossword 2021-07-01
Across
- website customers use to access online content
- When a customer emails in it creates a
- Number of people at the institution
- Status use when reaching out to Colleague for assistance
- Customer is missing an issue
- Journal Issue is undeliverable
Down
- System use to troubleshoot online access
- BJ
- I am tax-exempt I want a refund
- Wiley Journals sells subscriptions on a specify basis
- #1 FTP agent
- System used to manage customer accounts
12 Clues: BJ • #1 FTP agent • Customer is missing an issue • Journal Issue is undeliverable • I am tax-exempt I want a refund • Number of people at the institution • When a customer emails in it creates a • System used to manage customer accounts • System use to troubleshoot online access • website customers use to access online content • ...
KOAT-D 2015-04-13
Across
- Number of seconds we have for dead air.
- Should be provided to the agent and customer after determining the reason for the call.
- Needs to be offered when the opportunity presents itself.
- Where sharing the value of the plan would be scored to.
- Remaining positive and neutral.
- Number of times we should address the customer.
Down
- What we should do when taking over a call, letting the cm know we are aware of the reason for the call.
- Amazing Customer Experience
- Personable and engaging.
- Section of the score card where not educating the customer would be addressed.
- Avoiding unnecessary call backs.
- Mechanics Where reviewing the account notes and documenting the account would be scored to.
12 Clues: Personable and engaging. • Amazing Customer Experience • Remaining positive and neutral. • Avoiding unnecessary call backs. • Number of seconds we have for dead air. • Number of times we should address the customer. • Where sharing the value of the plan would be scored to. • Needs to be offered when the opportunity presents itself. • ...
Extraordinary Care 2023-09-21
Across
- The action of understanding, be aware of, and being sensitive to the thoughts, feelings, and experiences of another.
- We _____ for our customers.
- These highlight how we know we are delivering ideal customer experiences. (4 words)
- Anticipating our customer’s future needs, thinking and acting one step ahead.
- Streamlining processes and systems to support timely interactions.
- ______ experiences make customers feel at ease and that their time is respected.
Down
- When our honesty and transparency help our customer feel confident and secure.
- Follow through on our promises and resolve any mistakes.
- ______ experiences make the customer feel known, understood, and valued.
- __________ care begins with you!
- Streamlining processes and systems to support timely interactions.
- Recognize your team or a colleague by sending a _____.
- Creating consistency in customer interactions.
13 Clues: We _____ for our customers. • __________ care begins with you! • Creating consistency in customer interactions. • Recognize your team or a colleague by sending a _____. • Follow through on our promises and resolve any mistakes. • Streamlining processes and systems to support timely interactions. • Streamlining processes and systems to support timely interactions. • ...
chapter 13.1 key terms created by liam combs 2017-01-11
Across
- one or more intermediaries
- when goods are sold directly to the customer
- the process of creating,promoting,and presenting to meet the consumers needs and wants
Down
- is a pathway to direct products to consumers
- the point at which total revenues, or sales equal total costs and expenses of developing and offering a product or service
- to build and maintain relationships with their customers
- consists of product, price, promotion, and place
- group of customers who share common wants or needs
8 Clues: one or more intermediaries • is a pathway to direct products to consumers • when goods are sold directly to the customer • consists of product, price, promotion, and place • group of customers who share common wants or needs • to build and maintain relationships with their customers • ...
Buffets 2025-09-11
Across
- To focus on one type of product or service
- The way things are arranged or organized in a space
- To save money or effort by doing something quickly or cheaply, often reducing quality
- A special offer or agreement that is good value for the customer
- To use a specific plan or method in practice
Down
- To make a business grow and be successful
- When a business makes only a small amount of money after costs are paid
- a meal where people serve themselves from a variety of dishes
8 Clues: To make a business grow and be successful • To focus on one type of product or service • To use a specific plan or method in practice • The way things are arranged or organized in a space • a meal where people serve themselves from a variety of dishes • A special offer or agreement that is good value for the customer • ...
DMS subscription crossword!!!! 2019-01-17
Across
- Unlimited 24/7 remote______ support
- If a customer's computer suffers a ______ loss DMS remote techs will recover it for free
- _________ antivirus is included with each DMS subscription
- __________ remote tech coaching/training for:overall device usage,ms office,and operating system questions
- The best way to sell DMS and start earning spiffs is to hand out pc diagnostic/DMS _________ to every customer
Down
- Each DMS subscription covers _________ devices
- DMS stands for device ___________ service
- Subscription cost is $15 per _______ or $129 upfront for the annual plan
- Subscriptions include a virus ________guarantee
- Includes unlimited ______ups to help keep covered devices running as they should
- A $15 ______ is payed to each associate that sells a DMS
11 Clues: Unlimited 24/7 remote______ support • DMS stands for device ___________ service • Each DMS subscription covers _________ devices • Subscriptions include a virus ________guarantee • A $15 ______ is payed to each associate that sells a DMS • _________ antivirus is included with each DMS subscription • ...
chapter 30 2024-10-14
Across
- The stages a product goes through in its life
- All the different products a company makes or sells
- efforts a business makes to put products in a marketplace
- A specific model, brand, size of a product within a line
Down
- an alteration in a companies existing product
- Group of closely related items sold by a business
- a diagram that shows how and where specific retail products should be placed on retail shelves or displays to increase customer purchases.
- making decisions about what features should be used in selling a product/service/idea
- managing product categories as individual business units
- Refers to # of different product lines a company has
- # of different products in a line
11 Clues: # of different products in a line • an alteration in a companies existing product • The stages a product goes through in its life • Group of closely related items sold by a business • All the different products a company makes or sells • Refers to # of different product lines a company has • managing product categories as individual business units • ...
Professional profile summaries 2025-03-25
Across
- Knowledge or skills gained through time and practice.
- The process of discussing and reaching an agreement between two or more parties.
- An academic qualification, especially from a university or college.
- A person who designs and plans buildings and other structures.
- The activity of going for long walks, especially in the countryside or mountains.
- The ability to lead and guide others in a team or organization.
- The process of creating or planning something, especially in architecture.
Down
- A person who works with a lot of effort and diligence.
- Service Services provided to assist customers before, during, and after a purchase.
- Related to or involving multiple countries.
- Manager A person in charge of managing a sales team.
- Teams Teams dedicated to selling products or services.
12 Clues: Related to or involving multiple countries. • Manager A person in charge of managing a sales team. • Knowledge or skills gained through time and practice. • A person who works with a lot of effort and diligence. • Teams Teams dedicated to selling products or services. • A person who designs and plans buildings and other structures. • ...
Unit 5 Vocabulary Check 2025-10-29
Across
- to turn something, especially repeatedly, or to turn or wrap one thing around another
- a company that produces goods in large numbers
- to put something into a liquid for a short time
- a person who buys goods or a service
- the force or action of one object hitting another
Down
- not allowing water to go through
- a large model of a human, especially one used to show clothes in a shop
- something that is made to be sold, usually something that is produced by an industrial process
- to repair something
- to pull or be pulled apart, or to pull pieces off
- to hit something, often making a loud noise or causing damage
11 Clues: to repair something • not allowing water to go through • a person who buys goods or a service • a company that produces goods in large numbers • to put something into a liquid for a short time • to pull or be pulled apart, or to pull pieces off • the force or action of one object hitting another • to hit something, often making a loud noise or causing damage • ...
Herhaling 5 Klantendienst 2014-09-01
Across
- Het contactcenter vangt binnenkomende telefoongesprekken op.
- Verkoop
- Een goede vaardigheid die je als contactcentermedewerker zeker moet hebben.
- office Dit is de afdeling waar direct contact met de klant bestaat.
- De klant belt naar één nummer en het systeem zorgt ervoor dat alle binnenkomende gesprekken verdeeld worden.
- Deze fase vindt plaats voor het gesprek begint. Denk na over de klant die je aan de lijn zult hebben.
- Een systeem dat zelf automatisch telefoonnummers kiest.
- service Het contactcenter focust op hulp aan (mogelijke) klanten.
Down
- De direct leidinggevende van een groep contactcentermedewerkers.
- Het contactcenter neemt contact op met mensen om informatie in te winnen.
- Je stelt deze vraag als je wilt nagaan of je de klant goed begrepen hebt.
- Het contactcenter maakt deel uit van een grotere organisatie.
- Het contactcenter werkt vaak in opdracht van verschillende organisaties.
- Hij/zij houdt het overzicht over het contactcenter.
- office De afdeling waar de administratie en gegevensverwerking gebeurt.
15 Clues: Verkoop • Hij/zij houdt het overzicht over het contactcenter. • Een systeem dat zelf automatisch telefoonnummers kiest. • Het contactcenter vangt binnenkomende telefoongesprekken op. • Het contactcenter maakt deel uit van een grotere organisatie. • De direct leidinggevende van een groep contactcentermedewerkers. • ...
vehicular transportation 2021-01-20
Across
- these sports cars are known for making over 1000 horsepower from their engine called the 2jz
- they make another car that is famous for making 1000 horsepower when tuned, the GTR
- this car recently switched from front mid engine, to rear mid engine
- Chevrolets answer to the bronco
- founded because Ferrari has bad customer service
- found on road dead
Down
- they have made some of the worlds fastest cars like the Veyron and Chiron
- notorious for hitting crowds
- their best selling car has the same name as the polices phone number
- their cars were used and supported by Germany in the early 40's
- makes a reliable, affordable and popular car called the civic
- an engine famous for powering many American cars in the 60's
- the founder also makes rockets and flamethrowers
- a cheep Russian car manufacture
- supercars with a horse on the badge
15 Clues: found on road dead • notorious for hitting crowds • Chevrolets answer to the bronco • a cheep Russian car manufacture • supercars with a horse on the badge • the founder also makes rockets and flamethrowers • founded because Ferrari has bad customer service • an engine famous for powering many American cars in the 60's • ...
Entrepreneurship 2023-09-12
Across
- Putting money into a business or project with the expectation of making a profit.
- The income generated by a business from its goods or services.
- Something that is made or sold by a business.
- An organization that sells goods or services to make a profit.
- Rivalry among businesses to attract customers and make a profit.
- Starting and running a business, taking risks, and making decisions to earn money.
- The money a business earns after expenses are subtracted.
Down
- A person who buys goods or services from a business.
- Someone who starts and manages a business.
- Promoting and selling products or services to customers.
- Promoting a product or service to attract customers.
- A business project or activity that involves risk.
- A newly established business or company.
- Creating something new or improving existing products or processes.
- The possibility of something bad happening in a business venture.
15 Clues: A newly established business or company. • Someone who starts and manages a business. • Something that is made or sold by a business. • A business project or activity that involves risk. • A person who buys goods or services from a business. • Promoting a product or service to attract customers. • Promoting and selling products or services to customers. • ...
Shopping 2023-12-15
Across
- A person who purchases goods of service from another
- The act of a person who shops
- A Styles that is popular at a particular time especially in clothes, hair,etc
- A small shop that sells fashionable clothes, shoes,etc
- Something such us a piece of paper or menssage proving that money, goods or information have been received
- The side of a store facing a street
- The act or process of transacting
- An act of selling
Down
- To deduct a certain amount from ( a bill, etc)
- A two-wheeled vehicle pulled by horses
- To present or hold our (something) for acceptance or rejection
- A quantity or supply of something kept for use as needed
- To get or obtain by payment of money or its equivalent, buy
- A large, ussually covered, shopping área where cars are not allowed
- One whose job is to sell things
15 Clues: An act of selling • The act of a person who shops • One whose job is to sell things • The act or process of transacting • The side of a store facing a street • A two-wheeled vehicle pulled by horses • To deduct a certain amount from ( a bill, etc) • A person who purchases goods of service from another • A small shop that sells fashionable clothes, shoes,etc • ...
Ratio and Rate Vocabulary 2024-01-01
Across
- RELATIONSHIP RELATIONSHIP BETWEEN TWO EQUAL RATIOS
- THE TOTAL AMOUNT OWED TO A LENDER
- THE AMOUNT A STORE INCREASES THE PRICE OF AN ITEM
- TAX AN ADDITIONAL AMOUNT OF MONEY CHARGED ON ITEMS THAT PEOPLE BUY
- A RATIO THAT COMPARES QUANTITIES OF DIFFERENT UNITS
- DECREASE THE PERCENT OF CHANGE THAT AN ITEM HAS DECREASED
- RATE A RATE THAT IS EXPRESSED AS A QUANTITY OF ONE
- RELATIONSHIP BETWEEN TWO NUMBERS OF THE SAME KIND
- A CERTAIN PERCENT THAT IS MADE FROM SELLING GOODS
Down
- INTEREST INTEREST CHARGED WHEN MONEY IS BORROWED FOR A CERTAIN PERIOD OF TIME
- THE AMOUNT OF MONEY THAT IS BORROWED
- THE AMOUNT BY WHICH THE REGULAR PRICE OF AN ITEM IS REDUCED
- INCREASE THE PERCENT OF CHANGE THAT AN ITEM HAS INCREASED
- PRICE THE AMOUNT A CUSTOMER PAYS FOR AN ITEM
- IT IS A SMALL AMOUNT OF MONEY IN RETURN FOR A SERVICE
- AN EQUATION THAT STATES TWO RATIOS ARE EQUIVALENT
16 Clues: THE TOTAL AMOUNT OWED TO A LENDER • THE AMOUNT OF MONEY THAT IS BORROWED • PRICE THE AMOUNT A CUSTOMER PAYS FOR AN ITEM • THE AMOUNT A STORE INCREASES THE PRICE OF AN ITEM • AN EQUATION THAT STATES TWO RATIOS ARE EQUIVALENT • RELATIONSHIP BETWEEN TWO NUMBERS OF THE SAME KIND • A CERTAIN PERCENT THAT IS MADE FROM SELLING GOODS • ...
Intro to Personal Finance Crossword Puzzle 2023-10-19
Across
- an equation that graphs a line
- the act of moving money from one account to another
- where a graph intercepts the y-axis
- the total amount in a bank account at any given time
- numbers such as 3,5, or 19
- a fee charged when an account goes below a required minimum balance
- the type of bank account that will give you interest for investing your money
Down
- banking that can be done on a phone or computer
- the type of bank account that will accept direct deposit
- a service banks offer so that the bank customer can have their bills automatically paid
- when a paycheck is deposited into an account electronically
- means happening over and over at regular intervals
- numbers such as 4, 12, or 108
- rise over run
- a machine that banks have so customers can withdraw or deposit money without seeing a bank teller
15 Clues: rise over run • numbers such as 3,5, or 19 • numbers such as 4, 12, or 108 • an equation that graphs a line • where a graph intercepts the y-axis • banking that can be done on a phone or computer • means happening over and over at regular intervals • the act of moving money from one account to another • the total amount in a bank account at any given time • ...
Workplace Communication and Collaboration 2024-12-27
Across
- A set of rules or guidelines for communication in the workplace.
- The inclusion of different cultural, social, and personal backgrounds in a team.
- The ability to understand and share the feelings of others.
- Treating colleagues and customers with dignity and professionalism.
- Listening A communication skill involving full attention and feedback to the speaker.
- Constructive responses provided to improve performance or behavior.
- A technique used to clarify or gather more information during conversations.
- Awareness Recognizing and respecting the differences in people's values and practices.
Down
- Working together effectively toward shared goals.
- Service Providing assistance and support to internal and external customers.
- Language Non-verbal communication cues, such as gestures or posture.
- Goals Specific, Measurable, Achievable, Relevant, Time-bound objectives.
- The attitude or emotion conveyed through voice during communication.
- The combined effort of a group to achieve a common goal.
- Resolution The process of resolving disputes and disagreements constructively.
15 Clues: Working together effectively toward shared goals. • The combined effort of a group to achieve a common goal. • The ability to understand and share the feelings of others. • A set of rules or guidelines for communication in the workplace. • Treating colleagues and customers with dignity and professionalism. • ...
American diners 2025-11-27
Across
- A machine that plays music when you insert coins.
- A loyal customer who comes back to the diner very often.
- A woman who takes orders and serves food in a diner.
- A sweet, thick drink made with ice cream and milk.
- A classic American breakfast dish served with syrup.
- Simple, warm food that makes people feel good and relaxed.
Down
- A large board showing the dishes available each day.
- The warm, cozy feeling diners try to give their customers.
- A music style often associated with old American diners.
- A typical breakfast food served fried, scrambled or sunny-side up.
- A lively music genre from the 50s commonly played in diners.
- Food prepared in a traditional way, not industrial.
- Bright colorful lighting often used in diner signs.
- A small private seating area with padded benches.
- Money you leave to thank a waiter for good service.
15 Clues: A machine that plays music when you insert coins. • A small private seating area with padded benches. • A sweet, thick drink made with ice cream and milk. • Food prepared in a traditional way, not industrial. • Bright colorful lighting often used in diner signs. • Money you leave to thank a waiter for good service. • ...
Team Contest 2019-04-10
Across
- For CLI, if an income amount a customer provides is not clear, repeat the amount back to ensure accuracy. Example: If the customer states they make $80, clarify if they meant $80,000.
- Note the date that the direct mail offer posted to the account notes.
- Confirm the customer wants to accept the reallocation plan. Read the verbatim disclosure to the customer word for word
- After creating the recurring payment plan, verify the customer's address. This is to ensure that a letter can be sent with the terms of the plan.
- Only stop a NICE recording when: 1. The customer specifically states that the call not be recorded. 2. A representative transferring a call states that the customer requested that the call not be recorded.
- For 3rd party lost/stolen: send letter 5104 for the customer to contact us so we can follow up with the reporting as needed.
Down
- Follow the steps provided to identify the caller type for an account.
- PBP: Only provide the confirmation number if the customer specifically requests it. Only provide the last 6 digits.
- If customer has more than 1 expired promo for same date but can only pay 1 expired promo, you bypass the standard system flow for adjusting fees and interest charges.
- Fact Act Alert:"We are showing a consumer alert has been placed on your credit file. Can you please verify the phone number contained in that alert?” Reminder: Do not provide the phone number to the customer.
10 Clues: Follow the steps provided to identify the caller type for an account. • Note the date that the direct mail offer posted to the account notes. • PBP: Only provide the confirmation number if the customer specifically requests it. Only provide the last 6 digits. • ...
A230_1 2025-12-15
Across
- The potential difference between two points.
- A building can only be serviced by how many services?
- Grounding Electrode Conductor.
- Something done to spare service conduits entering a building.
- The outer part of an atom.
- Conductors between the transformer on a utility pole and the point of attachement.
- The minimum distance above what must be 8 feet?
- An electrical device that produces 120/240 volts.
- Service conductors in RMC can run through what part of a building?
- Unit of measure for electrons flowing.
- Equipment Grounding Conductor.
- Includes circuit breakers and their accessories, connected to the service utility and constitues the main control and disconnect is service ______.
Down
- An abnormal connection of a relatively low impednce made accidently between two points.
- Article 230 of the NEC covers what?
- An example given where multiple services are allowed for different rate schedules.
- Service conductors are considered ______ of a building if under at least two inches of concrete.
- An electrical device that switches large loads.
- Circuit conductors between service equipment and the final branch circuit OCD.
- The minimum distance away from what must be 3 feet?
- ______=I⋅V.
- Service ______ wires running down the side of your house.
- Something permanently placed where more than one service is installed.
- Generally, no other conductors are allowed in a raceway with what conductors?
23 Clues: ______=I⋅V. • The outer part of an atom. • Grounding Electrode Conductor. • Equipment Grounding Conductor. • Article 230 of the NEC covers what? • Unit of measure for electrons flowing. • The potential difference between two points. • An electrical device that switches large loads. • The minimum distance above what must be 8 feet? • ...
Customer Solutions 2016-08-11
10 Clues: 5600 • 012800 • covers the condo • Example: Allstate • Example: Space coast • Lender has to approve • Example: Bank of Santa Clarita • required if storage is approved • Need to have to be legal to drive • Covers your vehicle if your responsible for a wreck
Customer Complaints 2024-12-02
Customer centricity 2025-09-24
Across
- Adattare prodotti e servizi alle esigenze specifiche di ogni cliente.
- Il processo di raccolta di opinioni e suggerimenti dai clienti.
- La capacità di un'azienda di mantenere i propri clienti nel tempo.
- Un cliente soddisfatto che promuove attivamente il brand.
- L'insieme delle percezioni e delle sensazioni provate dal cliente.
Down
- Ilprincipio di porre il cliente al centro di ogni strategia aziendale.
- Il percorso completo che un cliente compie interagendo con un'azienda.
- L'insieme di attività volte a soddisfare le richieste del cliente.
- L'atto di comprendere e anticipare i bisogni del cliente.
- L'atto di mettersi nei panni del cliente per comprenderne le emozioni.
10 Clues: L'atto di comprendere e anticipare i bisogni del cliente. • Un cliente soddisfatto che promuove attivamente il brand. • Il processo di raccolta di opinioni e suggerimenti dai clienti. • L'insieme di attività volte a soddisfare le richieste del cliente. • La capacità di un'azienda di mantenere i propri clienti nel tempo. • ...
Termite Swarm Ready Set Go!!! 2024-02-26
Across
- make sure the customer gets scheduled before doing this (two words)
- ask the customer to not do this because they will just move to another area (two words)
- if they are a customer and have this type of warranty, send to Craig with 24 hr. deadline
- see if the customer can do this so the tech can positively ID termites
- how many body sections a termite will have
- the only color adult termites will be
Down
- ask a customer if they can send us this to see if we can ID what they are dealing with
- Are you buying, selling, or refinancing should be the first one of these asked.
- the wings of a termite will be this size to the body
- these are very important on swarm calls to set the tech up for success (two words)
- Schedule this if we are unable to ID the issue or if a customer would like a peace of mind inspection and us to treat some other pest at the same time (two words)
11 Clues: the only color adult termites will be • how many body sections a termite will have • the wings of a termite will be this size to the body • make sure the customer gets scheduled before doing this (two words) • see if the customer can do this so the tech can positively ID termites • Are you buying, selling, or refinancing should be the first one of these asked. • ...
U3 AOS 3 - Level 2 revision crossword 2022-09-14
Across
- Minimising waste through various waste minimisation strategies helps to improve _________.
- Become hugely important to a business if just in time is used as a materials management strategy.
- A significant benefit for businesses of using overseas manufacturing in production.
- A key element of an operations system
- An example of a process for a hairdressing salon
- Reductions in this through the use of technology in operations help to improve efficiency.
- Part of the quality control process at SPC in relation to the production of baked beans.
- Not needed for the output of a service business but is needed for the output of a manufacturing business
- Creates waste in operations
Down
- I am not a principle of total quality management but I am the goal of total quality management
- There is often a high level of this during the production process for a service business, but a low level of this during the production process for a manufacturing business - customer _______.
- The difference between selling prices and cost prices and can increase through being productive in operations.
- Making this recyclable is a CSR issue relevant to the environmental sustainability of inputs
- A limitation of the use of forecasting as a materials management strategy
- A downside of the use of various forms of technology in operations
- A negative of global sourcing of inputs is this is likely to increase.
16 Clues: Creates waste in operations • A key element of an operations system • An example of a process for a hairdressing salon • A downside of the use of various forms of technology in operations • A negative of global sourcing of inputs is this is likely to increase. • A limitation of the use of forecasting as a materials management strategy • ...
Service-Learning 2022-03-26
Across
- Discovering something new
- Before, during, and after
- Preparing the service project
- Showcase the process
- Start at the end (no space)
Down
- Getting it done!
- Connect,Cooperate,Coordinate,Collaborate
- Using a rubric
- Identifying & learning about the need
- Use for differentiation
- Guide on the side
- Variety is the spice of life
12 Clues: Using a rubric • Getting it done! • Guide on the side • Showcase the process • Use for differentiation • Discovering something new • Before, during, and after • Start at the end (no space) • Variety is the spice of life • Preparing the service project • Identifying & learning about the need • Connect,Cooperate,Coordinate,Collaborate
Community Service 2024-05-16
Across
- back: Doing good things for your community.
- Helping others for free.
- Being nice and helpful to others.
- Working together with others.
- Turning used items into new ones instead of throwing them away.
Down
- Working for organizations that help others without making a profit.
- The effect or influence something has on people or situations.
- Working together with others towards a common goal
- Treating everyone the same, with fairness and justice
- Understanding and sharing others' feelings.
- Coming together as one group.
- Giving to help people who need it.
12 Clues: Helping others for free. • Coming together as one group. • Working together with others. • Being nice and helpful to others. • Giving to help people who need it. • back: Doing good things for your community. • Understanding and sharing others' feelings. • Working together with others towards a common goal • Treating everyone the same, with fairness and justice • ...
Service Learning 2024-03-23
Across
- Involvement in community affairs
- Assigning responsibility and taking ownership.
- Practical training with a focus on learning.
- Act of sharing one's learning experiences with others
- Assigning academic weights based on completed hours or performance.
- Individuals or group with needs or issues
- Introspective process of analyzing one's experiences and learning.
Down
- Method of evaluating the level of achievement or understanding.
- Act of providing one's time and skills for the betterment of others..
- Concept emphasising mutual respect and exchange in service activities.
- Type of learning that emphasizes learning by doing
- Performance of planned tasks or activities.
12 Clues: Involvement in community affairs • Individuals or group with needs or issues • Performance of planned tasks or activities. • Practical training with a focus on learning. • Assigning responsibility and taking ownership. • Type of learning that emphasizes learning by doing • Act of sharing one's learning experiences with others • ...
Service Definitions 2024-09-17
Across
- The process by which an insurer evaluates the risk and on what basis it will offer insurance to a proposed client
- The provisions of the group policy that state the requirements employees and/or dependents must satisfy to become eligible and remain eligible under the contract
- A part of a plan that describes or explains a feature, benefit, condition or requirement of the insurance protection afforded by the contract.
- The person to whom the employee is legally married; this may include a domestic partner, civil union or equivalent
- A fixed fee paid in advance to the carrier that provides the covered person with direct health care or financial reimbursement for covered services
- Employee pays 100% of the premium through payroll deductions.
Down
- Agreement to insure individuals or a class of individuals who would normally fall outside the parameters of the contract
- The main duties performed in the national workforce, as defined by the Department of Labor's Dictionary of Occupational Titles
- An employer shares the cost with employees. Participation levels are expected to be less than 100%
- The covered spouse or child of the member who meets the eligibility requirements.
- A change, amendment, improvement, or update to an existing policy at any time
- When the employee ends his/her employment with their employer
12 Clues: When the employee ends his/her employment with their employer • Employee pays 100% of the premium through payroll deductions. • A change, amendment, improvement, or update to an existing policy at any time • The covered spouse or child of the member who meets the eligibility requirements. • ...
SERVICE CROSSWORD 2024-10-08
Across
- CUSTOMERS ARE ALWAYS GOING ON THIS TWO DAYS AFTER DROPPING OFF A CAR
- MY HUSBANDS A ______ AND HE SAID ITS FINE
- WE ARE NOT CERTIFIED FOR THESE KINDS OF REPAIRS
- ETHAN LOOKS GREAT IN ONE OF THESE
Down
- VIDEOS ALEX LIKES
- APPOINTMENTS ARE ____ TIMES
- COMPLAINS ABOUT DOING THE JOB
- ITS USUALLY ____ FAULT
- 24 THOUSAND ____ WARRANTY ON MOST REPAIRS
- HATES BG SERVICES
- IF YOU DONT WANT PROBLEMS DONT BUY ONE OF THESE
- ___YEAR WARRANTY ON MOST REPAIRS
12 Clues: VIDEOS ALEX LIKES • HATES BG SERVICES • ITS USUALLY ____ FAULT • APPOINTMENTS ARE ____ TIMES • COMPLAINS ABOUT DOING THE JOB • ___YEAR WARRANTY ON MOST REPAIRS • ETHAN LOOKS GREAT IN ONE OF THESE • 24 THOUSAND ____ WARRANTY ON MOST REPAIRS • MY HUSBANDS A ______ AND HE SAID ITS FINE • IF YOU DONT WANT PROBLEMS DONT BUY ONE OF THESE • ...
Service begrepp 2025-12-04
Across
- du tar kontakt med kunden
- tar reda på kundens behov
- avgörande hur kunden kommer uppfatta dig
- små rörelser i ansiktet
- bemöter kunden och ger rätt service
- vägen till köp
- hur väl du tar hand om din kund
- internett service
Down
- säta kundens behov först
- prata med folk
- hjälpa kunden från behov till köp
- rörelser och ansiktsuttryck
12 Clues: prata med folk • vägen till köp • internett service • små rörelser i ansiktet • säta kundens behov först • du tar kontakt med kunden • tar reda på kundens behov • rörelser och ansiktsuttryck • hur väl du tar hand om din kund • hjälpa kunden från behov till köp • bemöter kunden och ger rätt service • avgörande hur kunden kommer uppfatta dig
Försäljning service 2025-12-11
Across
- Att hjälpa en kund från behov till köp.
- Ta kontakt med kunden
- Att säga vill du ha den eller den ,två alternativ
- Hur mycket varor/tjänster ett företag har att sälja eller har i lagret.
- Det är nån som tävlar om att sälja samma sak men kan även användas på ett bra sätt.
- Det är hur en person ser dig och vilken person du är.
Down
- Förstå kund kundbeteenden och hur en kund tänker under köpprocessen.
- Läran om god moral håller dig till lagar och regler.
- Att lägga fram varor längst fram på en hylla efter datum.
- Visa att man vill
- Uppfatta vad som är rätt eller fel.
- Hur du pratar med andra. Även hur du pratar med olika personer.
12 Clues: Visa att man vill • Ta kontakt med kunden • Uppfatta vad som är rätt eller fel. • Att hjälpa en kund från behov till köp. • Att säga vill du ha den eller den ,två alternativ • Läran om god moral håller dig till lagar och regler. • Det är hur en person ser dig och vilken person du är. • Att lägga fram varor längst fram på en hylla efter datum. • ...
Pathways in Marketing Vocabulary 2025-02-17
Across
- also known as the four Ps of marketing. These are the key elements involved in planning and marketing a product or service (two words no spaces)
- a representation of a person, animal, or other being that is personified and used to identify a company, brand, or product (two words no spaces)
- a business entity that is owned by its shareholder(s), who elect a board of directors to oversee the organization's activities.
- a specific group of people with shared characteristics that a business markets its products or services to. (two words no spaces)
- refers to the place that a brand occupies in the minds of the customers and how it is distinguished from competitor’s products
- the act of determining the value of a product or service.
- a simple and memorable catchphrase that draws an audience to a particular brand or product
- the group of consumers or organizations that is interested the product
- a for-profit business organization owned and controlled by two or more persons.
- relating to or denoting the business of housing or entertaining visitors.
- require (something) because it is essential or very important.
- a long-term plan for achieving a company's goals by understanding the needs of customers and creating a marketing advantage. (two words no spaces)
- a legal status of a commercial entity that combines the limited liability feature of corporations with the tax and flexibility advantages of a partnership.
- an article or substance that is manufactured or refined for sale.
Down
- The process of making a product or service accessible for use or consumption by a consumer or business user, using direct means, or using indirect means
- business that provides activities for enjoyment when one is not working such as golf, skiing, traveling etc.
- the action or business of promoting and selling products or services, including market research and advertising.
- an act of labor or a performance that does not produce a tangible commodity
- have a desire to possess or do (something); wish for.
- the process of an individual who creates a new business, bearing most of the risks and enjoying most of the rewards.
- all companies involved in processing raw food materials, packaging, and distributing them. This includes fresh, prepared foods as well as packaged foods, and beverages. (two words no spaces)
- a symbol or design that serves to identify an organization or institution
- a document setting out a business's future objectives and strategies for achieving them. (two words no spaces)
- a marketing tool, used as a strategy to communicate between the sellers and buyers.
- the item offered for sale. It can be a service or an item
- a person who buys goods or services
- where voluntary exchange and the laws of supply and demand provide the sole basis for the economic system, with little or no government intervention. (three words no spaces)
- a person who consumes or uses goods
- adopted name that is given by a manufacturer or merchant to product(s) or service(s) to distinguish it as produced or sold by that manufacturer
- a business that can be owned and controlled by an individual (two words no spaces)
30 Clues: a person who buys goods or services • a person who consumes or uses goods • have a desire to possess or do (something); wish for. • the act of determining the value of a product or service. • the item offered for sale. It can be a service or an item • require (something) because it is essential or very important. • ...
Marketing crossword 2025-10-22
Across
- a person who buys goods or services for their own use.
- __ marketing — online methods used to promote products or services, including SEO, content marketing, social media marketing, and pay-per-click (PPC) advertising.
- __ is something sold to fulfill a customer's desire or requirement, one of the 4 P’s of marketing.
- money that is given, usually by a company, to support a person, organisation or activity.
- __ refers to the activities a company undertakes to promote the buying or selling of its products or services.
- __ marketing — offline methods used to promote products or services, including print advertisements, broadcast media like TV and radio, direct mail, and outdoor advertising such as billboards.
- Brand __ — is the overall perception of a company's image as seen through the eyes of its customers.
- Search __ —a software system that helps users find information on the internet by using keywords.
- a reduction in the value of a currency compared to others.
- an organization that sells goods or services in order to make money.
- __ audience — a specific group of people most likely to be interested in and buy a company's products or services.
- Celebrity __ —a marketing strategy where a famous person promotes a product, service, or brand to leverage their popularity and influence to boost sales and brand awareness.
- an intangible activity or benefit offered by one party to another in exchange for payment, which does not result in the ownership of anything physical.
- a very large board on which advertisements are shown, especially at the side of a road.
- a strategic effort that uses promotion to achieve company goals.
- __ refers to the distribution of the product.
Down
- Consumer __ — the quantity of a good or service that individual consumers are willing and able to buy at a given price over a specific period.
- the supply of a product or service is greater than the consumer demand, leading to intense competition and difficulty for businesses to acquire new customers or grow.
- Customer __ — the preference and belief related to potential purchases.
- a detailed plan for achieving success.
- an effective marketing tool used by companies to promote their goods and services, as well as to stimulate sales.
- a person, product, company, etc. that is trying to compete with others.
- Brand __ — the habit of always buying a product with the same name, made by the same company.
- a reduction in the usual price of a product or service.
- the promotion of your business to increase sales, attract new customers, and make the audience aware of products or services.
- __ promotions — an activity done to increase sales of a particular product, for example by reducing its price or advertising it.
- __ marketing — unusual methods of getting attention for a product or service, usually ones that cost little money and involve giving or showing things to people in public places.
- Market __ — the action or activity of gathering information about consumers' needs and preferences.
- Search Engine Optimization
- __ refers to how much the company will sell the product for.
30 Clues: Search Engine Optimization • a detailed plan for achieving success. • __ refers to the distribution of the product. • a person who buys goods or services for their own use. • a reduction in the usual price of a product or service. • a reduction in the value of a currency compared to others. • __ refers to how much the company will sell the product for. • ...
ESAT Crossword 2017-05-17
Across
- Polite, helpful, and sincere
- Double checking information for accuracy
- Well informed; having the skills to resolve the customer's issue
- Working quickly and accurately
- Ensures the customer will not need to call us back on the same issue
- Stat that measures how the customer's approval for Citi; would the customer recommend Citi to others
- Foreseeing customer requests; taking action before needed
- Waiting for results without becoming annoyed or anxious
Down
- Stat the measures how the customer feels about interaction with the agent
- Useful tool for customers to access their account 24/7
- Thank you for being a _____ _____ with Home Depot for the past 10 years.
- Sure of your actions and statements
12 Clues: Polite, helpful, and sincere • Working quickly and accurately • Sure of your actions and statements • Double checking information for accuracy • Useful tool for customers to access their account 24/7 • Waiting for results without becoming annoyed or anxious • Foreseeing customer requests; taking action before needed • ...
2022 Incentive 2022-01-08
Across
- How many documented appointments a banker must have per quarter to earn incentive
- A quality customer interaction entered in CCM
- An acronym for how new business customers are measured
- How many channels a customer uses
- The measurent period for determining CES
- An acronymn for the metric measuring customer engagement
Down
- Who is paid incentive for CES
- By what day do CCM appointments need to be documented to count
- How many times a customer uses a channel
- A tool for bankers to show customers how to use our digital services
- A checking account with DD of $250 or 10 transactions
- A checking account with a balance of $100 or 2 withdrawals/deposits
12 Clues: Who is paid incentive for CES • How many channels a customer uses • How many times a customer uses a channel • The measurent period for determining CES • A quality customer interaction entered in CCM • A checking account with DD of $250 or 10 transactions • An acronym for how new business customers are measured • An acronymn for the metric measuring customer engagement • ...
Vulnerability 2021-05-27
Across
- We can use the _____ model to help deal with a third party calling to advise of a customer's vulnerability (5)
- TCF Treating Customers ______(6)
- (TEXAS) ____ the customer (5)
- we must keep ____ (from harm) (4)
- we need to ____ for authority (5)
- we need to _____ (to focus)(5)
- The ___ model helps by ensuring you're questioning the vulnerability and circumstances appropriately. (4)
- _____ consent should be obtained(8)
- The ____ model is what we follow when a customer divulges information to us about a vulnerability
- we then _____(with summary)(3)
Down
- we must _____ discussing any account details(5)
- ____ how the customer's information will be used (7)
- we must _____ the carer's observations (6)
- we need to ______(to discover)(3)
- ______ the customer to appropriate support organisations (4,4)
- the _____ model helps us when speaking with customers who may be suicidal(5)
- ___ the customer questions (3)
- We can use the ______ model to help us identify vulnerability (5)
- we need to ______(to understand)(6)
19 Clues: (TEXAS) ____ the customer (5) • we need to _____ (to focus)(5) • ___ the customer questions (3) • we then _____(with summary)(3) • TCF Treating Customers ______(6) • we need to ______(to discover)(3) • we must keep ____ (from harm) (4) • we need to ____ for authority (5) • _____ consent should be obtained(8) • we need to ______(to understand)(6) • ...
marketing management crossword 2025-01-20
Across
- - A marketing strategy aimed at new customers.
- - A type of marketing research involving surveys and interviews.
- - A marketing technique that encourages customers to share content.
- - A marketing metric measuring website traffic.
- Equity - The emotional connection a customer feels towards a brand.
- - A unique selling proposition.
- - A marketing technique that rewards customer behavior.
- - A short, catchy phrase associated with a brand.
- - The process of dividing a market into groups of customers.
- - The process of creating a distinct brand image.
Down
- - A marketing channel that uses digital technologies.
- Plan - A marketing document outlining a company's goals and strategies.
- - A type of marketing research involving observing customer behavior.
- - A strategy to increase brand awareness.
- A marketing strategy focused on existing customers.
- - The 4Ps of Marketing: Product, Price, _____, Promotion.
- - A paid form of non-personal communication.
- - A strategy to maintain customer loyalty.
- - A marketing strategy focusing on a specific niche.
- - The act of exchanging goods or services for value.
20 Clues: - A unique selling proposition. • - A strategy to increase brand awareness. • - A strategy to maintain customer loyalty. • - A paid form of non-personal communication. • - A marketing strategy aimed at new customers. • - A marketing metric measuring website traffic. • - The process of creating a distinct brand image. • ...
Unit 2.6 - Digital Engagement 2024-07-17
Across
- Ensures that websites look fresh and lively
- High-quality and consistent content
- Manages digital experience across a broad range of digital touchpoints
Down
- helps increase conversion rates
- Provides an integrated and seamless customer experience
- overall experience that a person has when interacting with a product, service or system.
6 Clues: helps increase conversion rates • High-quality and consistent content • Ensures that websites look fresh and lively • Provides an integrated and seamless customer experience • Manages digital experience across a broad range of digital touchpoints • overall experience that a person has when interacting with a product, service or system.
Business and Marketing Review 2021-08-30
Across
- The percentage of the market for a product or service that a company supplies.
- Strategies such as advertising, and sales
- A company's revenue minus expenses
- The action or business of promoting and selling products or services, including market research and advertising.
- The path product take to reach end-users
Down
- A person or organization that buys goods or services from a store or business
- An article or substance that is manufactured or refined for sale.
- The cost consumers pay for a product
8 Clues: A company's revenue minus expenses • The cost consumers pay for a product • The path product take to reach end-users • Strategies such as advertising, and sales • An article or substance that is manufactured or refined for sale. • A person or organization that buys goods or services from a store or business • ...
Marketing Crossword 2021-12-22
Across
- a method of marketing using websites like Facebook to promote products or services
- a marketing method where a customer gets a special offer sent to their phone
- when an unknown company or person calls you to sell a product or service
- an online diary
Down
- a company that help other businesses build their brand
- where a company pays a website if someone clicks on an advert
- a series of things, such as adverts, used to sell a product
- a company's plan to sell a product
8 Clues: an online diary • a company's plan to sell a product • a company that help other businesses build their brand • a series of things, such as adverts, used to sell a product • where a company pays a website if someone clicks on an advert • when an unknown company or person calls you to sell a product or service • ...
Chapter 13.1 Key Terms Created by Abby Schmidt 2017-01-09
Across
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service.
- A pathway to directs products to consumers.
- A group of customers who share common wants and needs.
- The process or planning, pricing, promoting, selling, and distributing ideas, goods, and services.
- Distribution of goods or services from the producer directly to the cutomer.
Down
- A strategy to build customer relations.
- The four main elements of marketing, also called the four P's.
- distribution involving one or more intermediaries.
8 Clues: A strategy to build customer relations. • A pathway to directs products to consumers. • distribution involving one or more intermediaries. • A group of customers who share common wants and needs. • The four main elements of marketing, also called the four P's. • Distribution of goods or services from the producer directly to the cutomer. • ...
