customer service Crossword Puzzles
Group 1 10 Terms 2022-06-10
Across
- the call flow guide for excellent conversations
- used to help customers get to an in-person employee quickly
- the tool we can use for functions like debit card maintenance, travel notices, complaints, lockout help, etc
- system used to manage incoming calls and transfers
Down
- place to get articles on products and services for our position
- primary system for getting account info and some services
- system that handles our extensions and call profiles for everyday work
- self service option for on the go customers
- identification process for all callers
- form to fill out that helps us manage and mitigate risk of to the customer and pnc
10 Clues: identification process for all callers • self service option for on the go customers • the call flow guide for excellent conversations • system used to manage incoming calls and transfers • primary system for getting account info and some services • used to help customers get to an in-person employee quickly • ...
AS Business Crossword 2017-01-29
Across
- part of the marketing mix relating to the delivery of goods and services to the customer
- where your product or brand stands in relations to others in the market
- costs that are not directly tied to production of the firm's product of service
- breaking a market down into things like demographics, interests and incomes
Down
- new research conducted for a specific purpose
- selling price - variable costs per unit =
- setting prices high at launch then reducing them over time
- selling price x quantity sold =
- a product with low market share in a market with low growth
- when a change in price leads to a larger change in sales
10 Clues: selling price x quantity sold = • selling price - variable costs per unit = • new research conducted for a specific purpose • when a change in price leads to a larger change in sales • setting prices high at launch then reducing them over time • a product with low market share in a market with low growth • ...
Shopping 2024-01-18
Across
- the amount of money needed to buy, do, or make something
- a company that produces goods in large numbers
- the amount of money you have available to spend
- money that is earned in trade or business after paying the costs of producing and selling goods and services
- an agreement or arrangement, especially in business
Down
- an unnecessary or wrong use of money, substances, time, energy, abilities, etc.
- something on sale at a lower price than its true value
- a person who buys goods or a service
- to keep something, especially money, for use in the future
- to spend more money than you should
10 Clues: to spend more money than you should • a person who buys goods or a service • a company that produces goods in large numbers • the amount of money you have available to spend • an agreement or arrangement, especially in business • something on sale at a lower price than its true value • the amount of money needed to buy, do, or make something • ...
Power Platform 2024-09-13
Across
- The database that underpins the Power Platform, used for storing data in apps.
- The process that enables apps to connect to services or APIs in Power Platform.
- A platform to build custom apps without writing extensive code.
- This tool automates workflows between apps and services.
- This function in Power Automate schedules workflows to run automatically.
Down
- Microsoft service used to manage customer relationships, often integrated with Power Platform.
- A tool for creating intelligent chatbots on Power Platform.
- What is the model-driven app development approach on Power Platform?
- This Power Apps feature allows you to create mobile-friendly applications.
- The analytics tool used for visualizing data in the Power Platform.
10 Clues: This tool automates workflows between apps and services. • A tool for creating intelligent chatbots on Power Platform. • A platform to build custom apps without writing extensive code. • The analytics tool used for visualizing data in the Power Platform. • What is the model-driven app development approach on Power Platform? • ...
Vocabulary Set 5 2024-10-22
Across
- The funeral service was a beautiful way to _____________ the person.
- His _____ decisions caused dire outcomes in the future.
- I _________ you to read more, as books are filled with precious knowledge.
- The town was a ____________ of people from many different lifestyles and cultures.
Down
- The salesman ___________ pestered the customer to invest in his services.
- The queen held a polite _____________ toward her subjects.
- The church's _______ was a short but beautiful sermon.
- The wrestler was _________ and chose not to yield to his opponent.
- While I was skilled in literature, I was a complete _______ at math.
- My boss is very _____ when it comes to speaking his mind.
10 Clues: The church's _______ was a short but beautiful sermon. • His _____ decisions caused dire outcomes in the future. • My boss is very _____ when it comes to speaking his mind. • The queen held a polite _____________ toward her subjects. • The wrestler was _________ and chose not to yield to his opponent. • ...
Slate Checking 2024-10-17
Across
- Direct deposit must be from payroll, social security, pension, or ___ ___ to qualify
- Access your cash virtually anywhere your travels take you with
- Enroll this service to link your slate checking account to a savings to cover overdrafts
- Notify customer of suspicious activity on your debit card
Down
- Check account balances, make transfers, and deposit checks from __ banking app
- Cash rewards are credited one-time per activity, per account. Credit will be made in the next
- Receive accounts statements electronically at no cost
- Cash rewards will be reported to the ___ on 1099-MISC
- Securely manage your finances anytime, through
- On Bemobile banking app, pay bills using
10 Clues: On Bemobile banking app, pay bills using • Securely manage your finances anytime, through • Receive accounts statements electronically at no cost • Cash rewards will be reported to the ___ on 1099-MISC • Notify customer of suspicious activity on your debit card • Access your cash virtually anywhere your travels take you with • ...
Crosswords 2024-12-03
Across
- The ability of an AI character to show and interpret feelings.
- A machine learning technique where AI learns from patterns in data.
- An AI tool that helps users in customer service by chatting.
- A technology that enhances reality by overlaying digital elements.
Down
- A key component of Character AI that stores information about the character.
- Characters designed for user interaction in learning environments.
- The process by which AI understands and generates human language.
- Virtual beings in video games that interact with players.
- The field of study involving the creation of intelligent systems
- A key challenge in AI development that involves fairness and ethics.
10 Clues: Virtual beings in video games that interact with players. • An AI tool that helps users in customer service by chatting. • The ability of an AI character to show and interpret feelings. • The field of study involving the creation of intelligent systems • The process by which AI understands and generates human language. • ...
Marketing jungle fury 2025-03-04
Across
- -A short, memorable phrase used in advertising.
- -A paid form of marketing communication to promote a product or service.
- -The promotional activity where customers recommend a product to others.
- -A person who promotes products to their audience, often on social media.
- -A marketing strategy that involves offering low prices to attract customers.
- -The process of influencing consumer perception to create a distinct image.
Down
- -The process of dividing a market into distinct groups with common needs.
- -The four key elements of marketing: Product, Price, Place, and ______.
- -The perception of a brand based on customer experience.
- - A brand's unique symbol or design used for identification.
10 Clues: -A short, memorable phrase used in advertising. • -The perception of a brand based on customer experience. • - A brand's unique symbol or design used for identification. • -The four key elements of marketing: Product, Price, Place, and ______. • -A paid form of marketing communication to promote a product or service. • ...
Unit 6 AP Human Geography 2025-03-24
Across
- Population over 10 million
- Urban center who has a great influence on economic, cultural and political affairs
- One large city surrounded by smaller cities and villages.
- Cities with a greater density than 20 million
- When one city has more than twice the population as the next.
- The maximum distance that a customer is willing to travel for a service.
Down
- _______ Model that uses an invisible force
- Suburban area which grows rapidly without changing to urban
- A population density so great that the second largest is only half of that size and gets even smaller as it goes through more cities
- Person who uses hexagons explain the locations of businesses.
10 Clues: Population over 10 million • _______ Model that uses an invisible force • Cities with a greater density than 20 million • One large city surrounded by smaller cities and villages. • Suburban area which grows rapidly without changing to urban • Person who uses hexagons explain the locations of businesses. • ...
E-commerce Logistics and Fulfillment 2024-04-10
Across
- Timely and accurate order fulfillment is essential for meeting customer expectations and ensuring a positive shopping experience. Customers expect their orders to be delivered quickly and accurately, and any delays or errors in the fulfillment process can lead to dissatisfaction and potentially damage the reputation of the e-commerce business.
- Selection: E-commerce businesses must choose the most appropriate shipping carrier based on factors such as cost, delivery speed, and reliability. Common carriers include UPS, FedEx, USPS, and DHL.
- Exchanges: Order processing also encompasses handling returns and exchanges. E-commerce businesses must have processes in place to facilitate returns, issue refunds or exchanges, and restock returned items.
Down
- After verification, the order moves to the fulfillment stage. This involves picking products from inventory, packing them securely, and preparing them for shipment. In some cases, orders may be customized or personalized based on customer preferences.
- Effective inventory management is crucial for order processing. Inventory levels must be monitored in real-time to ensure that products are available to fulfill orders.
- The efficiency and reliability of logistics and fulfillment processes directly impact the reputation of the e-commerce brand. Positive experiences with order fulfillment contribute to a positive brand image, while negative experiences can result in negative reviews and damage to the brand's reputation.
- and Support: Finally, providing excellent customer service is essential throughout the order processing journey. Addressing customer inquiries, resolving issues, and ensuring a positive overall experience contribute to customer satisfaction and loyalty.
- Managing relationships with suppliers is crucial for ensuring timely replenishment of inventory. This includes negotiating terms, lead times, and pricing with suppliers, as well as monitoring supplier performance to ensure reliability and quality
- Providing order tracking information to customers allows them to monitor the status of their shipments in real-time. Order tracking systems enable customers to view the location and estimated delivery date of their orders.
9 Clues: Effective inventory management is crucial for order processing. Inventory levels must be monitored in real-time to ensure that products are available to fulfill orders. • ...
Collections 101 2016-05-10
Across
- _______ is a virtue during the collection process and often leads to getting paid.
- You want to sound ________ when making a collection call not arrogant, rude or cocky.
- Effective collection requires the management of ___________. It’s really easy for new collectors to take calls personally and allow their what to override their training.
- An example of strong _________ skills can be displayed by interacting professionally within their team, resolving conflicts and learning about their teammates.
- playing ___________is a handy method for training and developing Good phone skills.
- This is ______ ______ fundamental to collections but not everyone is a natural.
- Don't hang up the phone without ________ their commitment; your expectations; and, the consequences if the arrangements are not.
Down
- Skills ______ ______ need to be used daily so that people will tell you just about everything you need to know.
- Be mindful of customers _______________ and empathize.
- Good collectors are good ________.
- service Ability to collect the debt fairly while retaining customer goodwill is a form of _____ _____.
- skills Good ______ _______ are necessary you may be the only person this individual interacts with within our organization.
- control _____ _________Allows you to manage the call in such a way that the call does not go in the wrong direction.
- __________ means both parties feel like they are on equal ground during the collection process.
- There is no magic answer in debt collection. Every debtor is different. What works really well with one, may get you nowhere with another. This is also know as _____________
15 Clues: Good collectors are good ________. • Be mindful of customers _______________ and empathize. • This is ______ ______ fundamental to collections but not everyone is a natural. • _______ is a virtue during the collection process and often leads to getting paid. • playing ___________is a handy method for training and developing Good phone skills. • ...
1 Marketing Basics 2016-01-04
Across
- market the people who are most likely to purchase a product
- the exchange of a commodity for money; the action of selling something
- occupying a particular place in the minds of consumers using a marketing mix within a target group
Down
- mix the variables, such as product, price, place, promotion, and service, managed by an organization to influence demand for a product or service
- the effort of two or more parties acting independently to secure the business of a third party by offering the most favorable terms
- wants needs shaped by culture and personality
6 Clues: wants needs shaped by culture and personality • market the people who are most likely to purchase a product • the exchange of a commodity for money; the action of selling something • occupying a particular place in the minds of consumers using a marketing mix within a target group • ...
Admin renewal 2024-04-29
Across
- we MUST run this scan for everyone in hh
- It really is this simple, Dont _______it
- Customer has__days to respond with information or verification needed before case closes.
- Read only,scans 90 day, log the packet, submit, what is next step?
- have the ____ document open and available for review
- When in doubt _______
- if the Medicaid shows as closed, you will need to ________reinstate the Medicaid
- Which interfaces would you use to match up income reported by client?
Down
- update information as needed and notate your actions in?update information as needed and notate your actions in?
- If the customer case cannot be renewed and case is closed due to failure to recertify: the customer as 90 days to contact ISD to complete the renewal process.
- when is it mandatory to send a Humad after failed OBC
- True or False does app reg cover retro 3 month plus current month
- If the income is at or below the FPL level you will?
- if income is over FPL level
- how many ways can a client request an 90 reconsideration?
- what is a MAGI COE?
- An "Admin Renewal" known as MAGI COE task is the very_______within the renewal process.
- There is no difference between Admin Renewal and MAGI COE. (true or false)
- Review the case in________
- A customer fails to complete and return the MAD608. The case closes and ISD sends out the _________
20 Clues: what is a MAGI COE? • When in doubt _______ • Review the case in________ • if income is over FPL level • we MUST run this scan for everyone in hh • It really is this simple, Dont _______it • If the income is at or below the FPL level you will? • have the ____ document open and available for review • when is it mandatory to send a Humad after failed OBC • ...
Terminology 2023-03-23
Across
- A department contact that is able to provide feedback or knowledge to a specific requirement.
- Additional period of a contract between McKesson and a government customer.
- Any language that does not meet the definition of Operational T&Cs and will require GSA review and approval.
- Under the Defense Production Act, a customer may be authorized to submit a Rated Order to McKesson which prioritizes their order above all other orders.
- A bid opportunity issued by a government customer that requires a customized response to various questions and/or requirements.
Down
- The initial period of a contract between McKesson and a government customer
- An informal bid opportunity issued by a government customer that includes only Operational T&Cs.
- A private company that provides products or services to government agencies. Purchases by a Reseller may be contractual or non-contractual acquisitions.
- A formal bid opportunity issued by a government customer that includes Legal terms and conditions (T&Cs) and may also include Operational (T&Cs).
- A private company that provides products or services to government agencies. Purchases by a Government Contractor may be contractual or non-contractual acquisitions.
- Standard business requirements such as lead time, delivery requests such as inside delivery or lift-gate required, product specifications or the length quote pricing is available.
- One-Time Purchase
- Official document in response to a Bid/RFP submission that names McKesson as the chosen supplier for some/all products
13 Clues: One-Time Purchase • The initial period of a contract between McKesson and a government customer • Additional period of a contract between McKesson and a government customer. • A department contact that is able to provide feedback or knowledge to a specific requirement. • ...
POS Systems Crossword 2023-09-22
Across
- Shows associates their daily schedule and used to request time off.
- Customer Relationship Management tool.
- The softphone used to route and handle customer phone calls.
- Stores images of correspondence sent to customers.
- Used to view the history of business events, opening or closing business events and viewing customer demographic information.
Down
- The Google of Policyowner Services.
- Creates letters and sends forms to customers
- The web portal used by customers and associates to perform policy related tasks.
- The intranet for Mutual of Omaha.
- Stores life and annuity policy information and processes some customer requests.
- Delivers pieces of inventory to associates.
11 Clues: The intranet for Mutual of Omaha. • The Google of Policyowner Services. • Customer Relationship Management tool. • Delivers pieces of inventory to associates. • Creates letters and sends forms to customers • Stores images of correspondence sent to customers. • The softphone used to route and handle customer phone calls. • ...
Companies 2023-06-14
Across
- A global athletic footwear and apparel brand, famous for its innovative designs, high-performance products, and iconic "Just Do It" slogan.
- A popular online marketplace connecting travelers with unique accommodations worldwide, offering a convenient and personalized alternative to traditional hotels.
- A global technology company specializing in IT services, software, and hardware solutions, known for its advanced computer systems and contributions to technological advancements.
- A renowned beverage company recognized for its iconic soft drinks, including Coca-Cola, Sprite, and Fanta, known for their refreshing and distinctive taste.
- A social media platform connecting billions of people worldwide, allowing users to share content, connect with friends, and engage with various online communities.
- An e-commerce and cloud computing giant offering a vast range of products and services, known for its fast delivery, extensive selection, and customer convenience.
- A leading music streaming platform, giving users access to millions of songs, podcasts, and playlists, allowing them to discover and enjoy music on various devices.
- A transportation network company providing ride-hailing services worldwide through its innovative mobile app, revolutionizing the way people travel and commute.
Down
- A well-known coffeehouse chain offering a wide range of premium coffee, tea, and other beverages, known for its cozy atmosphere and exceptional customer service.
- A leading software and technology company, recognized for its operating systems, productivity software, and cloud services, powering millions of devices worldwide.
- An electric vehicle and clean energy company focused on sustainable transportation and energy solutions, known for its cutting-edge electric cars and renewable technologies.
- A multimedia entertainment conglomerate known for its iconic movies, theme parks, and beloved characters, enchanting audiences of all ages around the world.
- A popular streaming service offering a vast library of movies and TV shows, known for its original content and personalized recommendations for users.
- A multinational technology company specializing in internet-related services and products, including search engines, online advertising, and cloud computing.
- A technology company renowned for its innovative products, including iPhones, iPads, and Mac computers, known for their sleek design and user-friendly interface.
15 Clues: A global athletic footwear and apparel brand, famous for its innovative designs, high-performance products, and iconic "Just Do It" slogan. • A popular streaming service offering a vast library of movies and TV shows, known for its original content and personalized recommendations for users. • ...
ICT Applications 2023-03-27
Across
- Allow retailers to sell their products or services online, through websites or mobile apps.
- Used as a form of payment technology that allows customers to make purchases by tapping their credit or debit card against a compatible payment terminal.
- A specific type of payment system that allows customers to pay for purchases using their debit or credit card at the point of sale.
- The sector of the economy that sells goods or services directly to consumers for personal or household use.
Down
- A form of e-commerce that allows customers to purchase products or services over the internet.
- A digital wallet that stores payment card information on a mobile device, enabling customers to make NFC payments.
- A system used to manage sales transactions in physical retail stores.
- A software system used in POS to manage customer data, track sales, and improve customer service.
- Used as a contactless payment technology that allows customers to make purchases by waving their smartphone or other NFC-enabled device near a compatible payment terminal.
- A technology used in contactless card payments that allows the card and terminal to communicate wirelessly.
10 Clues: A system used to manage sales transactions in physical retail stores. • Allow retailers to sell their products or services online, through websites or mobile apps. • A form of e-commerce that allows customers to purchase products or services over the internet. • ...
Innovation Fair 2013-08-20
Across
- Our platform for fleet management built by GTO IOT
- Our Auto customer that built a famous robot showcasing Innovative Mobility
- Our solution for tracking Automotive product quality via social media (2 words no spaces)
- An integrated multimedia navigation and telematics system of our largest auto customer
- Our Auto customer that launched a compact SUV in India with a 1.0L petrol engine
Down
- Our solution for visual inspection of vehicles
- Our solution for automotive yard management
- Our Auto customer with the shortest name
- Our Swedish auto customer involved in SARTRE road train development
- Eco friendly, affordable, family, electric vehicle built by of one of our auto customers
10 Clues: Our Auto customer with the shortest name • Our solution for automotive yard management • Our solution for visual inspection of vehicles • Our platform for fleet management built by GTO IOT • Our Swedish auto customer involved in SARTRE road train development • Our Auto customer that built a famous robot showcasing Innovative Mobility • ...
Review Day 3 - Telkom GRDP Batch 27 2023-10-02
Across
- Dalam SWOT, yang memiliki ciri External dan Negative adalah
- Salah satu komponen customer segmentation
- Kemampuan sosio-emosional yang memungkinkan kita menempatkan diri kita pada posisi orang lain
- Berinteraksi dengan customer dan menggali langsung apa yang menjadi kebutuhannya (interview)
- Langkah pertama dalam meningkatkan customer experience & engagement
Down
- Salah satu customer behavior style dengan kebutuhan untuk dikenal dan orientasi pada manusia
- Tangkap nada bicara dan emosi pelanggan termasuk dalam 3A
- Aspek dari PPT Framework berupa metode yang digunakan untuk membantu people dalam melaksanakan pekerjaannya adalah
- Metode evaluasi informasi tentang tren dan menganalisis dampak yang bisa dimiliki pada lingkungan internal dan eksternal organisasi dinamakan Environmental
- Hal-hal yang diinginkan, diharapkan,dan dibutuhkan customer
10 Clues: Salah satu komponen customer segmentation • Tangkap nada bicara dan emosi pelanggan termasuk dalam 3A • Dalam SWOT, yang memiliki ciri External dan Negative adalah • Hal-hal yang diinginkan, diharapkan,dan dibutuhkan customer • Langkah pertama dalam meningkatkan customer experience & engagement • ...
Chair Drop Extravaganza! 2017-04-11
Across
- what should you choose in the order source box when enrolling a customer?
- 9 out of 10 water line repairs occur in homes more than this many years of age.
- If a customer has two HVAC units in their home, how many programs should you write?
- the terms and conditions must be read after you have taken a payment and completed the enrollment.
- como se dice "agua" in ingles?
- full name, phone number, full address and email address are all examples of required_______
- A difference between IHPP and IHPPLus is IHPPlus covers certain_______
- Pats middle name
- we must never cancel an enrollment that shows an____payment authorization
- when updating a credit card for a customer whois enrolled in WLP, SLP, and IHP which enrollment must you update?
Down
- IHPP covers all the pipes in the walls to the ______
- what is Pats classroom called?
- there is a ____ day waiting period
- this is the button you must push to renew a customers program
- this should be given to every customer on every call
- When changing a payment frequency, you must cancel and re-enroll
- when updating a credit card on an existing enrollment be sure to update this to the next months billing date.
- this payment method is for an annual payment only
- who makes amazing cookies?
19 Clues: Pats middle name • who makes amazing cookies? • what is Pats classroom called? • como se dice "agua" in ingles? • there is a ____ day waiting period • this payment method is for an annual payment only • IHPP covers all the pipes in the walls to the ______ • this should be given to every customer on every call • this is the button you must push to renew a customers program • ...
Chapter 6 Cash Purchase 2021-01-15
Across
- A tax charged by most states on the selling price of a good or service, usually expressed as a percent
- The regular selling price of an item minus the discount or markdown on the price.
- The discount on an item expressed as a percentage of its regular selling price, such as 20 percent off.
- Discounts offered by businesses in the form of tickets that are redeemed at the time of purchase.
Down
- The selling price of an item plus the sales tax.
- Proof of purchase of a good or service from a store.
- Discounts offered by businesses in the form of money given back to the customer, usually through the mail.
- The difference between the regular selling price of an item and its sale price, or the amount of the discount.
- The cost of an item per unit of measure or count, such as dollars per pound or cents per dozen.
9 Clues: The selling price of an item plus the sales tax. • Proof of purchase of a good or service from a store. • The regular selling price of an item minus the discount or markdown on the price. • The cost of an item per unit of measure or count, such as dollars per pound or cents per dozen. • ...
S & E Marketing Ch 8 2021-05-21
Across
- All of the costs associated with running a business in addition to the cost of the merchandise
- The amount that is added to the cost of a product or service to cover operating expenses and to allow for a profit
- The relationship between price and supply—when the price goes up, the supply produced goes up; when the price goes down, the supply produced goes down
- The ups and downs of the economy
- discrimination: Occurs when an individual, group, or business is charged a higher price than others purchasing the same product or service
- The inverse relationship between price and demand—when the price goes up, demand goes down; when the price goes down, demand goes up
Down
- A period of moderate demand
- The point at which supply and demand are the same
- Distinct categories of merchandise based on price, quality, and features
- A strategy whereby the price of a product is reduced below the store’s cost to create more customer traffic
- Occurs when a product that is advertised at a low price is “out of stock,” so the salesperson tries to sell customers a higher-priced alternative
- Occurs when related businesses conspire to charge high prices
- Occurs when prices for goods and services rise faster than consumer income
- The lack of resources
14 Clues: The lack of resources • A period of moderate demand • The ups and downs of the economy • The point at which supply and demand are the same • Occurs when related businesses conspire to charge high prices • Distinct categories of merchandise based on price, quality, and features • Occurs when prices for goods and services rise faster than consumer income • ...
Customer Success 2020-06-04
Across
- the latest thing that our customer's are raving about
- csm's partner in crime
- where to find CSM enablement content
- discovering everything you need
- the handshake you cannot refuse
- one stop shop for all things for a customer
Down
- how do you measure a customer's success
- top tier success offering off-the-shelf
- quick and easy way for customers to escalate
- the new middle name of s@s
10 Clues: csm's partner in crime • the new middle name of s@s • discovering everything you need • the handshake you cannot refuse • where to find CSM enablement content • how do you measure a customer's success • top tier success offering off-the-shelf • one stop shop for all things for a customer • quick and easy way for customers to escalate • ...
Customer Support 2018-10-11
Customer Experience 2024-01-04
Across
- create and set up new cases in BML system
- sells policies to employees at various companies
- evaluates the risks of a new case
Down
- adds new policies to BML system
- reconciles and processes employer payments
- provides information and assistance to employees
- sets up automatic direct pay for employees
- adds employer payments to worksite accounts
- processes cancellations and policy changes
- processes reinstatements and rider changes
10 Clues: adds new policies to BML system • evaluates the risks of a new case • create and set up new cases in BML system • reconciles and processes employer payments • sets up automatic direct pay for employees • processes cancellations and policy changes • processes reinstatements and rider changes • adds employer payments to worksite accounts • ...
Customer Experience 2024-02-29
Customer Care 2023-09-01
Customer Satisfaction 2022-10-26
Across
- Teaching workers new skills(5,8)
- Negative comment, for instance(9)
- The cost of something(5)
- More money coming into the business(9,7)
- People who use a business(9)
- Happy users of a business(9,9)
Down
- People not returning to business(4,2,9)
- E.g. Poor reviews(3,9)
- Who the product is aimed at(6,6)
- When you file a lawsuit, for example(5,6)
10 Clues: E.g. Poor reviews(3,9) • The cost of something(5) • People who use a business(9) • Happy users of a business(9,9) • Teaching workers new skills(5,8) • Who the product is aimed at(6,6) • Negative comment, for instance(9) • People not returning to business(4,2,9) • More money coming into the business(9,7) • When you file a lawsuit, for example(5,6)
Customer Satisfaction 2022-10-26
Across
- Teaching workers new skills(5,8)
- Negative comment, for instance(9)
- The cost of something(5)
- More money coming into the business(9,7)
- People who use a business(9)
- Happy users of a business(9,9)
Down
- People not returning to business(4,2,9)
- E.g. Poor reviews(3,9)
- Who the product is aimed at(6,6)
- When you file a lawsuit, for example(5,6)
10 Clues: E.g. Poor reviews(3,9) • The cost of something(5) • People who use a business(9) • Happy users of a business(9,9) • Teaching workers new skills(5,8) • Who the product is aimed at(6,6) • Negative comment, for instance(9) • People not returning to business(4,2,9) • More money coming into the business(9,7) • When you file a lawsuit, for example(5,6)
Deceased Customer 2023-05-09
Across
- Form to be filled out when notified of a deceased customer
- Person named by a decedent in a will as recipient of the estate.
- A copy of a document certified, by the court, as being a true and correct copy of the original.
- Letter that must be mailed out within 24 hours of a deceased customer notification
- How can funds NOT be given to a beneficiary
Down
- the process used by the U.S. Treasury to reclaim Federal benefit payments issued after death
- Person appointed by the court to settle the estate of a person who dies without leaving a valid will.
- One example of a required document needed to be given by persons notifying us of a deceased customer
- Person notifying the bank of a person's death
- Person named in a valid will to settle the decedent's estate.
10 Clues: How can funds NOT be given to a beneficiary • Person notifying the bank of a person's death • Form to be filled out when notified of a deceased customer • Person named in a valid will to settle the decedent's estate. • Person named by a decedent in a will as recipient of the estate. • ...
Customer Interactions 2023-06-05
Across
- _________________ customer’s concerns by allowing them to feel heard, understood and welcomed
- Don’t use a _________________ stopper
- Avoid using bank _______________
- Ask Clarifying_________________
- Remain _______________
Down
- ______________ quoting policies or procedures
- Offer the customer your contact ________________________
- Speak without __________________
- Take _____________
- Offer a genuine ________________
10 Clues: Take _____________ • Remain _______________ • Ask Clarifying_________________ • Speak without __________________ • Avoid using bank _______________ • Offer a genuine ________________ • Don’t use a _________________ stopper • ______________ quoting policies or procedures • Offer the customer your contact ________________________ • ...
Customer Support 2025-02-12
10 Clues: We are • Systems (_) • Principle 2 • (_) Excellence • Selena provides • Our results are • Our Improvement is • Information and (_) • Difference/Alternative • Corporate & Social Responsibility is principle
Customer satisfaction 2025-11-13
Across
- To say “I’m sorry”.
- A reduction of the price.
- A small paper you get in a shop that shows what you bought.
- Money you get back when you return a product.
Down
- A promise that the product will be repaired or replaced if it has a problem.
- Broken or in bad condition.
- When a product is sent to your home or to the shop.
- When a customer is not happy and says there is a problem.
- When you return a product and get another one instead.
- A person who buys something from a shop or company.
10 Clues: To say “I’m sorry”. • A reduction of the price. • Broken or in bad condition. • Money you get back when you return a product. • When a product is sent to your home or to the shop. • A person who buys something from a shop or company. • When you return a product and get another one instead. • When a customer is not happy and says there is a problem. • ...
Regal Crossword 2024-01-12
Across
- ‘Margot _____’ Sonny’s favourite actress
- The magnet haven
- Hoovers name
- weekly schedule
- Best Pokemon Go Shiny
- Popcorn distributor
- Animal on our coffee
- “Leo ____” Tom’s favourite film
- Popular customer hot drink
- Majority of customer base
- Returning Annoyance
- Word for building sections in a fire
Down
- “Bag yourself a ______”
- Claire won’t stop speaking of this achievement
- ice-machine deep clean
- Levi’s fake last name
- Regal’s #1 Spotify wrapped artist 2023
- Tri-Monthly Magazine
- Phoneless
- Entertainment association built for work
- Brother-duo surname
- Regal Traitor
- Phones worst enemy
23 Clues: Phoneless • Hoovers name • Regal Traitor • weekly schedule • The magnet haven • Phones worst enemy • Popcorn distributor • Brother-duo surname • Returning Annoyance • Tri-Monthly Magazine • Animal on our coffee • Levi’s fake last name • Best Pokemon Go Shiny • ice-machine deep clean • “Bag yourself a ______” • Majority of customer base • Popular customer hot drink • “Leo ____” Tom’s favourite film • ...
UNIT 9- POST OFFICE- ENGLISH 11 (HỆ 7 NĂM) 2021-01-07
Across
- : dịch vụ điện thoại
- : nhanh
- : kẻ cắp giả làm khách
- thư ký
- giám đốc
- sâu sắc
- line: đường dây điện thoại
- : mạng lưới nông thôn
- lịch sự
- thư gửi đường bộ hoặc đường biển
- công nghệ
- dịch vụ chuyển phát nhanh
- tính đúng giờ
- : nhận
- sự không hài lòng
- thiệp chúc mừng
- đăng ký, đặt mua
- tiên tiến
- : sự giảm bớt
- : cố định
- gửi, phát, truyền
- : trang bị
- công suất
- nhu cầu
- nâng cấp
- : hợp lý
Down
- dịch vụ điện hoa
- : thuê bao
- điện thoại di động
- : thông báo
- nhanh chóng
- kẻ móc túi
- khách hàng
- thái độ
- chuyển
- : báo chí
- : bưu kiện
- chữ số
- hình đồ họa
- đội ngũ
- sự đăng ký
- dịch vụ
- an toàn, bảo đảm
- lành nghề
- rộng rãi
- thuận lợi
- : người nhận
- : bản sao, máy fax
- : bất lợi
- : đang nói chuyện điện thoại
50 Clues: thư ký • chuyển • chữ số • : nhận • : nhanh • thái độ • sâu sắc • lịch sự • đội ngũ • dịch vụ • nhu cầu • giám đốc • rộng rãi • nâng cấp • : hợp lý • : báo chí • công nghệ • lành nghề • thuận lợi • tiên tiến • : cố định • : bất lợi • công suất • : thuê bao • kẻ móc túi • khách hàng • : bưu kiện • sự đăng ký • : trang bị • : thông báo • nhanh chóng • hình đồ họa • : người nhận • tính đúng giờ • : sự giảm bớt • thiệp chúc mừng • dịch vụ điện hoa • ...
Market Place Sept Play 2020-09-03
Across
- Companies With __ Last
- A form of a promotional contest in which a consumer can have a chance to win prizes
- What would you do for a __ bar
- What category did UL divest 2 years ago
- Anonymous representative that visits retails stores to evaluate store conditions and customer service
- An all natural product line with deliciously smelling scents
- The only bar with real Belgium Chocolate coating
- Degree's equivalent name in Europe
- Put your best ____forward with Dove.
Down
- __ shave club
- Reducing UL's Environmental Impact by __
- Unilever Canada's home base
- Vim's equivalent name in Australia
- Wild grass in Finnish
- Ben Cohen & __ Greenfield
- Baby Dove bars and our other cleansing products use this technology
- Slogan "A cup'll do you good."
- Our favourite box of tea in a yellow box
- A yummy frozen water treat that kids love
- This new tea brand's name means authentic, certifiable and genuine
- One of Hellman's ingredients
- Brewers yeast in a jar, yummy treat in UK
- __ is a discount offer that is redeemable at point of sale
- This transparent soap was first sold in 1807
24 Clues: __ shave club • Wild grass in Finnish • Companies With __ Last • Ben Cohen & __ Greenfield • Unilever Canada's home base • One of Hellman's ingredients • What would you do for a __ bar • Slogan "A cup'll do you good." • Vim's equivalent name in Australia • Degree's equivalent name in Europe • Put your best ____forward with Dove. • What category did UL divest 2 years ago • ...
Clinic Crossword 2021-08-31
Across
- Call Jen when you need availability dates
- Name of button to push in emergency
- Code Yellow event
- Monitors PII and PHI
- What you hand to patient with forms
- Holds products for the clinic
- Chart preppers
- Where to go for copies of records
- What you have to do after being off work
- To clear an area in an emergency
- Department that provides customer service coming and going
- Current SOMD
Down
- Where to look up worker clearances
- Department that gives workers peace of mind
- Who to call when you need scheduled
- Department that sees through but not around
- HPM Founder
- Not on time
- Practice reason for reporting to staging area
- Current pandemic
- Not in good mood
- One of many animals seen at 200 West Clinic
- Area people gather in an emergency
- Exposure that is on a farm but not in the country
- Sections of the clinic
- EJTA Guru
- What workers use to fill out forms
- Room inside a room
- Where you give blood
- Who protects you on the Hanford site
30 Clues: EJTA Guru • HPM Founder • Not on time • Current SOMD • Chart preppers • Current pandemic • Not in good mood • Code Yellow event • Room inside a room • Monitors PII and PHI • Where you give blood • Sections of the clinic • Holds products for the clinic • To clear an area in an emergency • Where to go for copies of records • Where to look up worker clearances • Area people gather in an emergency • ...
4000 English Words 1 Unit 13 - Crossword 2022-02-04
Across
- to start a company or organization (5)
- to try hard to get someone to do something (4)
- the money a person makes at their job (6)
- to make someone feel ashamed or foolish (9)
- money given to someone so that they can go to school (11)
- dealing with money and finance (10)
- money that a person borrows from a bank or another person (4)
- to think something is true, even without proof (6)
- to exist for a short time (9)
Down
- 25% or 1/4 (7)
- valuable things, especially gold or jewels (8)
- not interesting or exciting (4)
- useful (9)
- to get or receive something from someone and then give it back later (6)
- to interest or attract someone (6)
- a customer; a person that pays for a service (6)
- the money you pay to go on a bus, train, taxi, etc. (4)
- something that used to be but is not anymore (6)
- to use money in a way that will bring a profit later (6)
- the centre of a city (8)
20 Clues: useful (9) • 25% or 1/4 (7) • the centre of a city (8) • to exist for a short time (9) • not interesting or exciting (4) • to interest or attract someone (6) • dealing with money and finance (10) • to start a company or organization (5) • the money a person makes at their job (6) • to make someone feel ashamed or foolish (9) • valuable things, especially gold or jewels (8) • ...
VOCABULARY 2017-09-20
Across
- lo contrario de algo
- lugar de reunion
- vestimenta
- lugar donde suelen salir goteras
- derivado del azucar
- department organización o jerarquia
- of It experto en ordenadores
- exposición
- lugar de investigación
- más cómodo que de pie
- lo contrario de abajo
- accountant registo del movimiento del dinero
- solicitar para reunirse con alguien
- lo contrario de arriba
- atender a personas
- room lugar de presentaciones
- la edad que tiene el franco
- floor la hermana de la primera planta
- park lugar para jugar con coches
Down
- H2O+CO2
- la edad mental del justo
- productos de un centro comercial
- subir y bajar sin esfuerzo
- lugar donde se hace la comida
- redes sociales
- representative asesoramiento de un producto
- la edad mental del franco
- derivado de empresa
- service clerk ayuda a las personas con dudas
- department reparación de
- donde haces tus necesidades
- lugar para tomar algo
- la accion cuando acabas para irte a casa
- maquina para subir y bajar mas rapido
- cubierto
- director encargado de las finanzas
36 Clues: H2O+CO2 • cubierto • vestimenta • exposición • redes sociales • lugar de reunion • atender a personas • derivado del azucar • derivado de empresa • lo contrario de algo • más cómodo que de pie • lo contrario de abajo • lugar para tomar algo • lugar de investigación • lo contrario de arriba • la edad mental del justo • department reparación de • la edad mental del franco • subir y bajar sin esfuerzo • ...
Busken Manager Meeting 2013-06-24
Across
- Outside the box.
- Employees must have ______ for each other.
- Building ______ helps strengthen the work environment.
- How thoughts are conveyed to another.
- Sometimes our shirts are turned ______.
- Taking ____ out of work-related situations helps to get the point across.
- Neither Black nor White.
- Taking responsibilty for your own actions is to be held ____.
- To be true to oneself is to be _____.
- Poor, Fair, Satisfactory, ______ service.
- Employees should be on their best _____ in the workplace.
- A common interest can help _____ relationships with others.
- People that answer the phones and are behind the scenes.
Down
- What is opposite of External?
- You have to _____ the people you work with.
- If you are not on the retail side you are a ________.
- Every employee is _______.
- Title of the one person who runs a retail location.
- Who is our precious cargo?
- What we have while working at Busken.
- When taking a cake order you should __ ______ so that the customers get what they want.
- To evaluate another's work
- Hopefully it's for the better.
23 Clues: Outside the box. • Neither Black nor White. • Every employee is _______. • Who is our precious cargo? • To evaluate another's work • What is opposite of External? • Hopefully it's for the better. • How thoughts are conveyed to another. • What we have while working at Busken. • To be true to oneself is to be _____. • Sometimes our shirts are turned ______. • ...
TEOA Crossword Puzzle 2015-05-21
Across
- A TEOA goal that strives for alignment in how we do things
- The A in TEOA
- Function responsible to improve new product development efficiency
- The P in PIM
- Business Culture and readiness for change to ensure sustainability
- A TEOA goal that strives to reduce waste in a process
- Functions that strive to get the real voice of the external customer
- The Q in what our Customers demand
- A TEOA goal that seeks an injury-free workplace
- Function responsible to reduce the complexity of the warehousing system and delivery process
- The D in what our Customers demand
- Change for the Better
Down
- Function responsible to improve the supplier/buyer relationship
- The O in TEOA
- The M in PIM
- Management System to support the effective use of the tools
- The S in what our Customers demand
- The P in what our Customers demand
- The I in PIM
- Practice A demonstrated effective and efficient way to perform a task or manage a process
- TEOA tools to eliminate waste and improve efficiency.
- Function responsible to reduce variations in all factory processes
22 Clues: The M in PIM • The I in PIM • The P in PIM • The O in TEOA • The A in TEOA • Change for the Better • The S in what our Customers demand • The P in what our Customers demand • The Q in what our Customers demand • The D in what our Customers demand • A TEOA goal that seeks an injury-free workplace • TEOA tools to eliminate waste and improve efficiency. • ...
Sports Marketing Crossword 2023-11-20
Across
- a catchy phrase brands use for promoting
- you post a ____ for attention
- the lower you sit the higher the
- a person who uses a product is a
- something you need to get into a game
- a wave of people entering a venue is
- each team has a
- an item available for purchasing
- social media helps with
- costumers deserve good
- a wave of people leaving a venue is
- everyone relies on there favorite
Down
- you know a brand based off of their
- a company helps you out by
- a company or a person buying from your business is a
- Movies,concerts,and sports are a form of
- Where things are sold
- everyone needs ___ when going to an event
- buying from the same brand over and over is
- Athletes play
- fun thing to attend for a certain person or buisness
- getting the word out about something
- a concert is held at a
- a lightbulb goes off in your head when you have an
24 Clues: Athletes play • each team has a • Where things are sold • a concert is held at a • costumers deserve good • social media helps with • a company helps you out by • you post a ____ for attention • the lower you sit the higher the • a person who uses a product is a • an item available for purchasing • everyone relies on there favorite • you know a brand based off of their • ...
White List Column 3 2024-01-18
Across
- to please someone greatly
- a spider's web
- a long stick used to support under the armpit
- to move slowly or carefully to avoid notice
- a bulbous plant with yellow flowers
- a rich, deep red color
- make something late or slow
- having much or varied color
- the customs, arts and social institutions of a particular nation
- the building of something like a large structure
- a thin, bake snack food
Down
- the curved sickle shape of a moon
- in a state of peaceful happiness
- a machine that makes a copy of something
- a person whose job it is to design the interior of a building
- a business, or the state of being with others
- professional entertainment containing jokes
- a pen for livestock, to gather together
- confirm or settle
- to waste time or be slow
- composed of two or more elements
- a narrow opening or fissure
- a horse-drawn carriage
- ongoing, without a break in continuity
- a sturdy fabric, jeans
- a person that buys goods or service from a store
26 Clues: a spider's web • confirm or settle • a rich, deep red color • a horse-drawn carriage • a sturdy fabric, jeans • a thin, bake snack food • to waste time or be slow • to please someone greatly • make something late or slow • a narrow opening or fissure • having much or varied color • in a state of peaceful happiness • composed of two or more elements • the curved sickle shape of a moon • ...
Sports Marketing 2023-12-06
Across
- promoting an idea or product
- an area to stop for an event
- an activity using physical exertion
- finding customers and create a product to suit the needs of such customers
- someone who uses a product
- exiting a market
- the saying of a company to stick in your head
- the owners of a product
- an item purchased in order to attend an event
- someone who purchases a product
- an area where an organized event will happen
- a thought about a product to market
- the cover of a brand
- a thing that happens that may be important
- an area where an event may occur
Down
- getting a product or an idea out there
- entering a market
- the character of a brand
- a product created by a company
- the set monetary value of an item
- being provided with something that brings joy or excitement
- One company paying for the promotion of another companies product
- sense of belonging to one company
- an action provided by a company
24 Clues: exiting a market • entering a market • the cover of a brand • the owners of a product • the character of a brand • someone who uses a product • promoting an idea or product • an area to stop for an event • a product created by a company • someone who purchases a product • an action provided by a company • an area where an event may occur • the set monetary value of an item • ...
UNIT - 5 CROSSWORD 2025-04-28
Across
- AI tool for content generation
- vision AI field for understanding images and videos
- Library for image and video processing
- AI identifying banking frauds
- Google tool for analyzing website performance
- recognition Converting speech into text
- Reduces human errors in AI predictions
- Google's open-source machine learning framework
- Python library for statistical graphics
- Provides scalable AI services online
- AI controlling physical robots
- Handles large data and complex tasks
- Python library for data visualization
- AI system handling customer queries
- Technology to understand human language
- Running AI on local devices without cloud
- Tuning AI models for specific needs
Down
- Neural network training method
- Suggests movies or products based on user behavior
- AI helping users like Siri or Alexa
- AI writing blogs, ads, and posts
- Saves time by automating tasks
- Learning by trial and error
- Deep learning framework by Meta
- AI chatbot developed by OpenAI
- Amazon's cloud service platform
- Identifying patterns in large datasets
- Machine learning operations
- Managing and analyzing massive datasets
- Google's multimodal AI model
30 Clues: Learning by trial and error • Machine learning operations • Google's multimodal AI model • AI identifying banking frauds • Neural network training method • AI tool for content generation • Saves time by automating tasks • AI chatbot developed by OpenAI • AI controlling physical robots • Deep learning framework by Meta • Amazon's cloud service platform • ...
HRCA Crossword Puzzle 2025-07-01
Across
- Eastridge AFM in charge of the Pro Shop
- The rec center with outdoor volleyball courts
- The G in EAGLE
- The A in EAGLE
- The name of the street Westridge is on
- Eastridge FM in Charge of the AFMs
- The first O in CHOOSE
- The rec center with batting cages
- Sometimes called "The 5th Rec Center"
- Every Sunday in July at Town Center
- The H in CHOOSE
- Eastridge AFM in charge of ordering Office Supplies
- The S in CHOOSE
- The C in CHOOSE
Down
- The L in EAGLE
- The E in EAGLE
- The E in EAGLE
- The rec Center with an outdoor zero depth pool
- The second O in CHOOSE
- Our Customer Service policy at the HRCA
- The name of the street Eastridge is on
- The rec center with a lazy river
- The other philosophy at the HRCA
- Eastridge AFM in charge of Lost and found
- The name of the street Southridge is on
- Eastridge AFM in charge of the Fitness area
- The name of the street Northridge is on
- The E in CHOOSE
28 Clues: The L in EAGLE • The E in EAGLE • The E in EAGLE • The G in EAGLE • The A in EAGLE • The H in CHOOSE • The E in CHOOSE • The S in CHOOSE • The C in CHOOSE • The first O in CHOOSE • The second O in CHOOSE • The rec center with a lazy river • The other philosophy at the HRCA • The rec center with batting cages • Eastridge FM in Charge of the AFMs • Every Sunday in July at Town Center • ...
Types of Customers 2025-07-31
Across
- Customer:I want you to send someone up at exactly 7:30 a.m. with my breakfast, and I expect everything to be exactly as I ordered.
- Customer:Whatever. I don’t care
- Customer:No rush, take your time. I’m just here to unwind and enjoy the view.
- Customer:This place is always a mess. I knew I should’ve gone somewhere else. Nothing ever works here.
Down
- Customer:This is unacceptable! I asked for a room with a king-size bed, not a double! Fix it now or I want a refund!
- Customer: Thank you so much! The service was excellent, and the staff was very friendly. I’ll definitely come back!
- Customer:Oh wow, this reminds me of the time I traveled to Italy. Have you ever been there? Let me tell you all about it!
- Customer:I’m not sure which package I booked… Is this the one with breakfast included? I don’t remember.
- Customer: I’ve stayed in hotels all over the world, and I know how this should be done. You’re doing it wrong.
9 Clues: Customer:Whatever. I don’t care • Customer:No rush, take your time. I’m just here to unwind and enjoy the view. • Customer:This place is always a mess. I knew I should’ve gone somewhere else. Nothing ever works here. • Customer:I’m not sure which package I booked… Is this the one with breakfast included? I don’t remember. • ...
Crossword Puzzle for 8-1-2016 2016-07-25
Across
- Trial for internet data usage going on now includes a ___________ which equates to 1,024 GB
- Abbreviation for high definition
- Popular premium channel that has geen requested a lot recently so customers can enjoy the series POWER
- A $10 discount that is added to a customer's monthly bill when the customer is signed up for ecobill and autopay
- Paxkage/rate audit on an account in vision markets because of accountnot being charged properly for package/equip they subscribe to is done so by this department
Down
- Helps students and families get access to the internet even if they are low income and their children are on the free or reduced lunch program
- Xfinity internet that includes up to 75 mb per second download
- The name of the package at Comcast that includes all 4 services Comcast offers to our customers
- Xfinity app that grants you access to useful self help information and provides detailed trouble shooting steps for your Xfinity products.
- Can be shipped to customers home or picked up at service center. Lets the customer install equipment w/o assistance of a technician
10 Clues: Abbreviation for high definition • Xfinity internet that includes up to 75 mb per second download • Trial for internet data usage going on now includes a ___________ which equates to 1,024 GB • The name of the package at Comcast that includes all 4 services Comcast offers to our customers • ...
collections 101 2016-05-09
Across
- service / Ability to collect the debt fairly while retaining customer goodwill is a form of _____ _____.
- playing / ___________is a handy method for training and developing Good phone skills.
- / You want to sound ________ when making a collection call not arrogant, rude or cocky.
- control / _____ _________Allows you to manage the call in such a way that the call does not go in the wrong direction.
- / This is ______ ______ fundamental to collections but not everyone is a natural.
- / _______ is a virtue during the collection process and often leads to getting paid.
- / __________ means both parties feel like they are on equal ground during the collection process.
- / Effective collection requires the management of ___________. It’s really easy for new collectors to take calls personally and allow their what to override their training.
Down
- / Be mindful of customers _______________ and empathize.
- / Don't hang up the phone without ________ their commitment; your expectations; and, the consequences if the arrangements are not.
- Skills / ______ ______ need to be used daily so that people will tell you just about everything you need to know.
- skills / Good ______ _______ are necessary you may be the only person this individual interacts with within our organization.
- / Good collectors are good ________.
- / There is no magic answer in debt collection. Every debtor is different. What works really well with one, may get you nowhere with another. This is also know as _____________
- interpersonal / An example of ________ _________ skills can be displayed by interacting professionally within their team, resolving conflicts and learning about their teammates.
15 Clues: / Good collectors are good ________. • / Be mindful of customers _______________ and empathize. • / This is ______ ______ fundamental to collections but not everyone is a natural. • / _______ is a virtue during the collection process and often leads to getting paid. • playing / ___________is a handy method for training and developing Good phone skills. • ...
VOCABULARY 2024-05-15
Across
- Commercial or mercantile activity with the aim of making money through production, sale, or provision of services.
- a reservation: To reserve something, such as a hotel room, a table at a restaurant, or a flight.
- Money transfers or payments made to acquire goods or services or to settle debts.
- for information: Solicitation for further details or clarification on a specific topic.
- A bill detailing the goods or services sold, along with the price and other details, issued to be paid by the buyer.
- The action of transporting or sending goods or services to a customer or recipient.
- A document that provides information about a situation, project, activity, or other matters, often with analysis and recommendations.
Down
- A legal agreement between two or more parties that establishes the terms and conditions of a transaction or business relationship.
- The gain or benefit that occurs when income exceeds costs or expenses.
- mail: Unwanted or unsolicited mail, such as unsolicited advertising or spam email.
- A gathering of one or more people to discuss specific matters, make decisions, or share information.
- a reduction: Offer a discount or reduction in the price of a product or service.
- The process of exchanging goods or services for money, including sales activities, promotion, and negotiation.
- A person or entity that purchases products or services from a company or organization.
- A person who works for a company or organization in exchange for financial compensation.
15 Clues: The gain or benefit that occurs when income exceeds costs or expenses. • a reduction: Offer a discount or reduction in the price of a product or service. • Money transfers or payments made to acquire goods or services or to settle debts. • mail: Unwanted or unsolicited mail, such as unsolicited advertising or spam email. • ...
Intro to Telecommunications Module 7 2022-11-28
Across
- When dealing with the EARR model, "I believe that we have it all taken care of."
- When dealing with the EARR model, "Yes, something ought to be done."
- It is OK to pick one ______ _______, then change your mind and explore another one.
- Having the willingness to work hard, meeting Corporate Philosophy on customer service and safety, and having the initiative to learn are all requirements that largely deal with?
- When your employer or customer expects you to know certain things, is know as?
Down
- When dealing with the EARR model, "Yes, I can help you."
- Three things an ____________ should ask themselves when starting a business. What can you provide, Can you make money at it, What is the market.
- How you present yourself physically in speech and in writing, and the style with what other form an opinion of you are all apart of?
- Having more efficient workers, increased productivity, and no training cost for entry level skills are all important reason to have _____________ ________.
- When dealing with the EARR model, "This must be a great inconvenience for you."
10 Clues: When dealing with the EARR model, "Yes, I can help you." • When dealing with the EARR model, "Yes, something ought to be done." • When your employer or customer expects you to know certain things, is know as? • When dealing with the EARR model, "This must be a great inconvenience for you." • ...
Ch 11 Vocabulary 2025-02-14
Across
- Promotions that give special ticket prices to members of a group when tickets are purchased in large quantities (group _______)
- Premium stadium seats that are usually located outdoors and provide a source of high revenue (_______ seats)
- Registered businesses that legally buy and resell tickets to a variety of entertainment events and guarantee ticket authenticity (ticket _______)
- Lavish rooms inside stadiums and arenas that allow corporate executives and some wealthy private individuals to entertain clients and friends while watching sports and entertainment events (_______ boxes)
- Building a customer base and carefully scheduling time spent with customers (customer _______)
- Contacting potential customers at random without researching the customers’ needs first (_______ calling)
Down
- The sales process step in which the salesperson learns everything possible about the products and services offered, the target market, and the competition
- Those who sell tickets to major sporting and entertainment events for inflated prices (ticket _______)
- Asking customers if they want to purchase related products (_______ selling)
- Information and data gathered on prospective customers who have shown interest in the product or service and/or meet the definition of the target market
10 Clues: Asking customers if they want to purchase related products (_______ selling) • Building a customer base and carefully scheduling time spent with customers (customer _______) • Those who sell tickets to major sporting and entertainment events for inflated prices (ticket _______) • ...
Marketing Crossword 2021-12-22
Across
- A marketing method where a customer gets a special offer sent to their phone
- A tool to determine a product or brand's offering
- When an unknown company or person calls you to sell a product or service
- A method of marketing using websites like Facebook to promote products or services
Down
- Calling to the attention of the public, make generally known
- An online diary
- A series of things, such as adverts, used to sell a product
- Where a company pays a website if someone clicks on an advert
- A company's plan to sell a product
- A company that helps other businesses build their brand
10 Clues: An online diary • A company's plan to sell a product • A tool to determine a product or brand's offering • A company that helps other businesses build their brand • A series of things, such as adverts, used to sell a product • Calling to the attention of the public, make generally known • Where a company pays a website if someone clicks on an advert • ...
Ch. 7 Crossword 2022-01-12
Across
- The process of managing the distribution of products
- An effective way to distribute an event to a large group of people
- A channel member that is involved in making the product or service available
- The facility where an event is held
- A form of audio that can be downloaded and listened to offline
- Tennis is an example of this kind of sport
Down
- Technology that predicts your likes, dislikes, and interests by using your private data
- Form of technology that changes the existing way of communicating
- The way a cable or internet company earns revenue from customers
- Means through which a product travels to reach the customer
10 Clues: The facility where an event is held • Tennis is an example of this kind of sport • The process of managing the distribution of products • Means through which a product travels to reach the customer • A form of audio that can be downloaded and listened to offline • The way a cable or internet company earns revenue from customers • ...
EC Crossword 2021-09-30
Across
- The other word for integration (with a desi touch).
- The feeling of passion for our customers.
- The future program for Licensing.
- Something we want to avoid every quarter and every year.
- A successful product from Sharktank shadow board that simplified product deployment.
Down
- A new and crucial program from Diversity and Inclusion shadow board that focuses to understand, empathize each other.
- Important process / service to measure the health of our systems.
- The shadow board that focuses on continuously enhancing the customer experience.
- The program from Team Awesome shadow board that conducted over 40 sessions to as part of new hire orientation.
- Following the financial guidelines of Oxley and Sarbanes.
10 Clues: The future program for Licensing. • The feeling of passion for our customers. • The other word for integration (with a desi touch). • Something we want to avoid every quarter and every year. • Following the financial guidelines of Oxley and Sarbanes. • Important process / service to measure the health of our systems. • ...
INTRODUCTION TO BUSINESS 2016-08-26
Across
- customers who purchase goods and services for their own use
- is something a person must have in order to survive, such as food, clothing and shelter
- is an individual or group who buys products
- describes the characteristics of a product that satisfy wants and needs
- is anywhere buyers and sellers meet to buy and sell goods and services
Down
- the term for all activities involved in developing and exchanging products
- is an action or task that is performed,usually for free
- is a physical item that can be touched
- is anything that can be bought or sold
- is something that a person desires but can live without
10 Clues: is a physical item that can be touched • is anything that can be bought or sold • is an individual or group who buys products • is an action or task that is performed,usually for free • is something that a person desires but can live without • customers who purchase goods and services for their own use • ...
BUILDING CLIENTATE 2022-10-27
Across
- - companies are encouraging customers to order using this to make service eastier
- - reaching out to a customer using gmail, yahoo, etc.
- - when a client spreads the word about a company, this may take place.
- - a group of people that you do repeated business with.
- - when a worker has an attitude with you at the drive thru
Down
- - what chik fila specializes in
- - knowing more and more about a company
- - another name for being nice and courteous.
- - being able to meet new people and make connections in a certain market.
- - a card that asks customers how they feel they have been treated or hos the food was.
10 Clues: - what chik fila specializes in • - knowing more and more about a company • - another name for being nice and courteous. • - reaching out to a customer using gmail, yahoo, etc. • - a group of people that you do repeated business with. • - when a worker has an attitude with you at the drive thru • - when a client spreads the word about a company, this may take place. • ...
Cashles Society 2024-09-02
Across
- transaction methods through
- sosial
- someone who travels everywhere to rob
Down
- ilegal betting activies
- an attempt to hide or disguise money or funds obtained from an act of crime or the proceeds of a criminal offense so that they appear as legitimate assets
- currency Made of metal is
- an intermediary financial institution generally established with the authority to accept deposits, lend money, and issue promissory notes
- people who buy a product or service
- using or operating with credit and debit cards and electronic systems not money in the form of coins or notes
- individuals who have high programming skills to be able to break into conputer network secuarity systems
10 Clues: sosial • ilegal betting activies • currency Made of metal is • transaction methods through • people who buy a product or service • someone who travels everywhere to rob • individuals who have high programming skills to be able to break into conputer network secuarity systems • ...
Fax Team Index 2023-01-13
Across
- what you put for a Pleurx fax that has an account BUT no order yet
- A way to lookup a fax by insurance ID number
- you can identify a metabolic nutrition fax by this diagnosis
- Pleurx and metabolic nutrition are
- do this when you are not sure of address or dr name
- what you need to do before working a batch in missing & billing
Down
- in doc sep customer service, the only thing separated from the packet are _ for same patient
- what will be a way to identify an auth from referral
- we have _ hours to index a fax
- in md & med the _ MUST go alone
10 Clues: we have _ hours to index a fax • in md & med the _ MUST go alone • Pleurx and metabolic nutrition are • A way to lookup a fax by insurance ID number • do this when you are not sure of address or dr name • what will be a way to identify an auth from referral • you can identify a metabolic nutrition fax by this diagnosis • ...
Business in Namibia 2025-05-06
Across
- To use old or waste materials to make something new.
- Doing your work well and taking care of your duties.
- An activity where people make or sell things to earn money.
- A person who buys something from a business.
Down
- A place where people buy and sell goods and services.
- To give something to someone in exchange for money.
- Using your imagination to make or do something new and special.
- A helpful activity you do for others, like washing a car or babysitting.
- Something you can make or sell, like a toy, bracelet, or snack.
- What people use to buy things or get paid for their work.
10 Clues: A person who buys something from a business. • To give something to someone in exchange for money. • To use old or waste materials to make something new. • Doing your work well and taking care of your duties. • A place where people buy and sell goods and services. • What people use to buy things or get paid for their work. • ...
crossword 2024-12-16
Across
- , Floodlights illuminated the stadium.
- , The helicopter crashed to earth nearby
- , a business which prepares and serves food and drinks to customers in exchange for money.
- ,a facility in which animals are confined within enclosures, displayed to the public
- ,a customer service facility forming part of a national postal system
Down
- , Stefano used a motorcycle to herd the sheep
- ,an institution that cares for (conserves) a collection of artifacts and other objects of scientific
- ,A sailboat or sailing boat is a boat propelled partly or entirely by sails smaller than a sailing ship
- ,They dived into a taxi.
- ,Get Off" is a song by American disco band Foxy
10 Clues: ,They dived into a taxi. • , Floodlights illuminated the stadium. • , The helicopter crashed to earth nearby • ,Get Off" is a song by American disco band Foxy • , Stefano used a motorcycle to herd the sheep • ,a customer service facility forming part of a national postal system • ...
Customer Crossword 2013-07-11
Across
- 41% of baby boomers have a living parent and are providing blank for them
- The spouse customer needs a strong blank with the community
- The adult child customer expects blank in a timely fashion
- Future residents want to have full blank of their decisions
- The adult child customer has a strong sense of blank
Down
- Future residents look back on their life to review their blank
- The future resident wants to have a blank between their options of where they will live
- We must blank how our program works rather than just talk about it
- This customer is "surviving" and not thriving
- The adult child customer wants facts in this format
10 Clues: This customer is "surviving" and not thriving • The adult child customer wants facts in this format • The adult child customer has a strong sense of blank • The adult child customer expects blank in a timely fashion • The spouse customer needs a strong blank with the community • Future residents want to have full blank of their decisions • ...
Customer Obsession 2012-11-29
Across
- Our General Manager name is?
- Who founded Amazon?
- In which color is pedestrian walkways marked in?
- Who are the eyes and ears to our Customers?
- In which department does the Customer order start?
- What is the safety term for accident which almost happened?
Down
- If fire alarm goes off and it is ringing continuously, where do you have to report to?
- The top expectation from me is?
- What color floor markings is used to indicate the PIT routes?
- The language Amazon use is?
10 Clues: Who founded Amazon? • The language Amazon use is? • Our General Manager name is? • The top expectation from me is? • Who are the eyes and ears to our Customers? • In which color is pedestrian walkways marked in? • In which department does the Customer order start? • What is the safety term for accident which almost happened? • ...
Customer satisfaction 2022-10-26
Across
- - lack of new customers and returning
- - keeps the competition reasonable
- - what gives the customer the chance to refund
Down
- - customers that keep coming back
- - customers will trust you
- - no negative feedback
- - what makes more of the product sell
- - if customers are unhappy
- - informs the customers about the shop
- - what makes the customer happy
10 Clues: - no negative feedback • - customers will trust you • - if customers are unhappy • - what makes the customer happy • - customers that keep coming back • - keeps the competition reasonable • - what makes more of the product sell • - lack of new customers and returning • - informs the customers about the shop • - what gives the customer the chance to refund
Understanding Needs 2012-07-23
Across
- The only open question word that doesn't begin with a 'W' (3)
- Once you know this, you can recommend the right product to them in terms of their price range (6)
- This is not what you say but how you say it - 38% of the impact we have on customer is down to this (4)
- This builds a bridge between you and your customer and allows them to relax and relate to you (7)
- This is a skill in which you listen to your customers words and understand their meaning (6,9)
- These are things that can prevent you from effectivley listening to yout customer, you need to avoid them and stay focused (12)
- You need to know this in order to recommend a product that is suitable for their daily life. Thi is how the customer lives (9)
- You need to ask these to obtain rich information and effectivley understand your customers needs (4,9)
Down
- This is a skill in which you check your understanding with your customer and repeat it back to them to confirm this (6,9)
- 55% of the impact we have on customers is down to this - we can mimic this in terms of posture(4,8)
- This is where you subtly mimic your customers behaviour in three key ways (7)
- These are things that you can relate with your customer and perhaps break the ice such as weather or hobbies (6,9)
- This is something you should have when talking to customers and demonstrating a product (Hint . . Don't be nervous) (10)
- You should only ask these to confirm your customers needs, as you can easily be dismissed (6,9)
- Only 7% of the impact we have on customers are down to these (5)
15 Clues: The only open question word that doesn't begin with a 'W' (3) • Only 7% of the impact we have on customers are down to these (5) • This is where you subtly mimic your customers behaviour in three key ways (7) • This is a skill in which you listen to your customers words and understand their meaning (6,9) • ...
Netflix 2013-05-16
Across
- You can see the customer's address here.
- HD DVD
- When a DVD arrives scratched.
- Just return it in the envelope
- Comcast, for example.
- When a payment fails.
- An email that's great for rebuffering calls.
- I sent my movie two weeks ago, why didn't you guys check it in yet?!
- You'll be able to watch this movie after a firmware update.
- An email that's great for new WI customers.
- Used to WI on a computer.
- To raise the max lost, or not to... that is the question.
- Your list of movies.
- Connects multiple devices to the internet.
- Send two back in one envelope.
- The place to search for streaming/billing articles.
Down
- DNP
- Let's the customer know you are listening & builds trust at the beginning.
- 1 Awesome St, Beaverton, OR 97005 box may cause this hold.
- Used to look up a customer.
- Test transaction, but shows as a pending charge.
- The website has a typo about a movie! ahhh! What do we do?
- I've been waiting 5 days for my movie, and I still don't have it!
- This make good only allows you to refund 1 month.
- Transfers internet data from the ISP to the customer.
- We only need the customer's name with this!
- Something we cannot change FOR the customer.
- When the website goes down.
- When a DVD is sent back to us, with out the customer ever receiving it.
- Visa, MC, Paypal, iTunes....
- Refund.
- The place to search for DVD articles.
- Shows that you understand the emotional impact of the situation.
- That's a great idea! I will ensure to pass that along.
- When you don't return your movies 14 days after cancelling.
- Used to access the internet on a computer.
36 Clues: DNP • HD DVD • Refund. • Your list of movies. • Comcast, for example. • When a payment fails. • Used to WI on a computer. • Used to look up a customer. • When the website goes down. • Visa, MC, Paypal, iTunes.... • When a DVD arrives scratched. • Just return it in the envelope • Send two back in one envelope. • The place to search for DVD articles. • ...
Products and Propositions 2014-03-18
Across
- But with time against us we had to act quickly
- Customers didn't understand the fees
- and test product….
- To all things big new
- So we wrote to 2.5k fixed customers and changed their terms
- Acquisition, Business Movers, Outsource (hopefully)………Retention, Term and ACM they all want Fixed and Variable
- Feedback was good
- but then we'll have to do it all again to all our closed book, maybe 120k
- Two in mind are Broker Renewal
- We're debuting these products across the channels
- But the process was…..
- So we analysed the options and tested …. Fees
- A secondary objective was to understand customer
- and agree a central product set
- But most importantly keep the ones we have…
- We asked our customers what they thought
Down
- But before all that we going big
- Soon we'll see what customers which product customer want
- and how long they choose to stay
- We developed the detail of the products
- We analysed the sales and presented them to you
- We positioned the products
- Then we look ahead
- to create the products & propositions which will entice new customer
- We went public with our intentions in September….
- The primary objective was to test the system and provide a plan B
- There wasn't much reaction
- Instigated the trials
- Daily calls to get feedback from the agents
- We then had to assess the options
- Meanwhile…………….We wanted to know how customers would act….
- In order to specify system changes
- New CSAT questions to get customer feedback
- We created the manual processes
- But all ideas are welcome to ensure ….
- Brokers and Online will have to do with our Fixed product all brand new!!!!!
- and a Market Tracker
- We set up real customer experiments
- But opinion was divided
- Once they reached the end of a new fixed contract
40 Clues: Feedback was good • and test product…. • Then we look ahead • and a Market Tracker • To all things big new • Instigated the trials • But the process was….. • But opinion was divided • We positioned the products • There wasn't much reaction • Two in mind are Broker Renewal • We created the manual processes • and agree a central product set • But before all that we going big • ...
RSC Onboarding Review 2023-06-13
Across
- Second pillar of call quality
- Term for signal leaking into a cable.
- Government entity that sets guidelines for all telecommunications companies
- Term for fraudulent phone calls pretending to be a company in order to gain personal information
- Cable type that transmits data in the form of RF.
- Two types of messages in FSM are this and tasks.
- RF stands for this.
- Not done reason used when we cannot get to where we need to in order to assist the customer.
- Third pillar of call quality
- Not done reason for when we are unable to make contact with a customer
- Type of question that usually results in a yes or no answer.
- Task management system used by the RSC.
- Beginning of the cable plant that collects data from broadcasters and makes it usable in our system.
- Number of pillars of call quality
- Part of the plant that converts light to RF.
Down
- Equipment type used to boost signal.
- Three parts of the standard greeting include your name, reason for call, and this.
- Acronym for equipment that is used to interact with Spectrum services.
- Term for when services are working, just not at their best.
- Final pillar of call quality.
- Cable type that transmits data in the form of light.
- Spectrum's HSD solution for extending wireless networks when there is a coverage issue in the home
- Term for signal leaking out of a cable
- Billing system overlay that should be used first
- Tool used to help identify outages
- Ability to understand and share the feelings of another.
- This department creates ETD tickets that are submitted to the RSC on behalf of the customer.
- Final link in the cable system that connects customer equipment to the tap.
- This question type that is preferred to gather more information from the customer.
- Defined as the quality of a person's voice.
30 Clues: RF stands for this. • Third pillar of call quality • Second pillar of call quality • Final pillar of call quality. • Number of pillars of call quality • Tool used to help identify outages • Equipment type used to boost signal. • Term for signal leaking into a cable. • Term for signal leaking out of a cable • Task management system used by the RSC. • ...
KapClan 2026-01-02
Across
- Kapture’s internal hackathon.
- Using technology to reduce manual effort.
- An automated tool that handles customer conversations.
- Kapture's DIY Agentic AI platform - also derived from the Latin root for 'life'
- A person who interacts with customers to resolve issues.
- When a feature or product is launched.
Down
- Taking responsibility for tasks and outcomes.
- A screen that shows key data and metrics.
- Enables different systems to connect and share data.
- The habit of asking questions and learning continuously.
- Logged customer requests or issues.
- A quick path for priority or urgent cases.
- Working together as one team.
- The end user we build and work for.
14 Clues: Kapture’s internal hackathon. • Working together as one team. • Logged customer requests or issues. • The end user we build and work for. • When a feature or product is launched. • A screen that shows key data and metrics. • Using technology to reduce manual effort. • A quick path for priority or urgent cases. • Taking responsibility for tasks and outcomes. • ...
Shopping Vocabulary 2012-10-05
Across
- a limited time when many things in a shop have a reduced price
- a shop or office which is part of a larger organization
- not authentic
- another word for shopping mall
- (3 words) an expression that means you don't need to pay anything extra
- another word for pharmacy
- a product that is sold for a really reasonable price
- an agreement by the shop to replace or repair a product for free
- to talk to a shop about your dissatisfaction with a product
Down
- things other people do for you
- a reduction in price
- the people who work in a company
- (2 words) one building with many departments selling different things, all part of one company
- the line made by people waiting to pay
- money or service given for free because a company made a mistake and treated the customer badly
- another word for an agreement by the shop to replace or repair a product for free
- a collection of people who sell things, usually outdoors
17 Clues: not authentic • a reduction in price • another word for pharmacy • things other people do for you • another word for shopping mall • the people who work in a company • the line made by people waiting to pay • a product that is sold for a really reasonable price • a shop or office which is part of a larger organization • ...
POLICY Crossword 2020-01-23
Across
- Activated when there is an unexpected deterioration in a patients condition.
- Frequency ED staff assess triaged patient waiting to be roomed.
- A GCS less than ________ indicates significant impairment in LOC.
- In a secondary assessment, the M stands for this.
- This is the preferred position for infants and children in respiratory distress.
- Considered a High Risk/High Alert Medication.
- Another duty of the Rapid Response Team.
- When obtaining a patient history, use this helpful mnemonic.
Down
- The last name of the person our competency model is based on.
- These alarms are not to be disabled except for brief silencing during interventions.
- This scale is measured by Best Motor Response + Best verbal response + eye opening.
- Alarms located within equipment not necessary to sustain life.
- A service provided by the ED.
- All Trauma Team members need to be prepared to use this.
- A key customer of the ED.
- One of the duties of the Rapid Response Team.
- The system used to triage a patient on arrival to the ED.
17 Clues: A key customer of the ED. • A service provided by the ED. • Another duty of the Rapid Response Team. • One of the duties of the Rapid Response Team. • Considered a High Risk/High Alert Medication. • In a secondary assessment, the M stands for this. • All Trauma Team members need to be prepared to use this. • The system used to triage a patient on arrival to the ED. • ...
Business Vocabulary 2025-01-13
Across
- How much something is worth.
- (Gross Domestic Product): The total value of goods and services a country produces in a year.
- A market controlled by a small number of companies.
- Harm or injury to something.
- A state of being healthy, happy, and comfortable.
- A statement that something is wrong or not good enough.
- A person who belongs to a country and has rights there.
- The money a business makes after paying costs.
- A person who buys or uses goods or services.
- A situation where people or businesses try to be better than others.
- When one company controls the entire market for a product or service.
- A person who buys something from a store or business.
Down
- To answer or reply to something.
- The state of not having a job when you want one.
- A single, baked piece of bread.
- The act of using or eating something.
- The amount of money you pay for something.
17 Clues: How much something is worth. • Harm or injury to something. • A single, baked piece of bread. • To answer or reply to something. • The act of using or eating something. • The amount of money you pay for something. • A person who buys or uses goods or services. • The money a business makes after paying costs. • The state of not having a job when you want one. • ...
Marketing Vocab Crossword 2025-10-02
Across
- rules or principles of behavior that should guide members of a profession
- group of prospective customers a business wants to serve and their locations.
- dealing with or controlling things or people.
- supplying goods to stores and other businesses that sell to consumers.
- The business function that creates or obtains product services for sale.
- Anything offered to a market by the business
- combination of marketing actions often referred to as product, price, place, and promotion
- producing advertisements for commercial products or services.
- activities designed to support the primary function of a business
- management of large amounts of money
Down
- process of keeping financial accounts.
- promoting and selling products or services
- Using the needs of customers as the primary focus
- Individuals who purchase products and services to satisfy needs.
- amount a customer pays
- The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
17 Clues: amount a customer pays • management of large amounts of money • process of keeping financial accounts. • promoting and selling products or services • Anything offered to a market by the business • dealing with or controlling things or people. • Using the needs of customers as the primary focus • producing advertisements for commercial products or services. • ...
UoA Service essentials 2020-10-01
Across
- Name of the marae at City Campus (7,5)
- Unity, togetherness (Answer in Te Reo)(11)
- Is this the second, third or fourth Boardition challenge?
- Finish this motto: Absolutely committed to service-focussed operational ........(10)
- Name of UoA Maori Pro-Vice Chancellor (5,4)
- Working with someone to produce something (13)
- Manawhenua iwi of the Auckland and Kaipara area (5,6)
- Unified, 1st service principle (8)
- Larissa's surname (7)
Down
- How many service principles are there, in starBoardition2020?
- Indigenous name for the Auckland Isthmus (6,8)
- We must continually challenge and test our .....
- Evidence (Use the online Te Aka Maori Dictionary)(12)
- Popularly known as the Maori New Year, celebrated over June/July
- Agility, Improvement and Innovation, 5th service principle (10)
- Clever by design, 4th service principle (3)
- Fill in the missing word: star----------2020 (10)
- Maori word for help
- Song in Te Reo Maori (6)
19 Clues: Maori word for help • Larissa's surname (7) • Song in Te Reo Maori (6) • Unified, 1st service principle (8) • Name of the marae at City Campus (7,5) • Unity, togetherness (Answer in Te Reo)(11) • Name of UoA Maori Pro-Vice Chancellor (5,4) • Clever by design, 4th service principle (3) • Indigenous name for the Auckland Isthmus (6,8) • ...
Cooling System Service 2025-03-24
Across
- Tool used to detect voltage (electricity) in a cooling system
- Radiator ____s can bend easily and restrict air flow.
- Bottles of 100% coolant are called _____
- The ______ valve on the radiator cap is the smaller rubber seal
- The coolant temperature _____ senses the coolant temperature for the computer.
- Causes damage to a cooling system when electricity develops in the coolant
- To check to see if it safe to open a cooling system, squeeze the ___ radiator hose
- Then engine performs most efficiently at _____ temperature.
- Procedure that requires washing out the system and then refilling it.
- The heater ___ is a small radiator located in the dashboard that provides heat in the cabin
Down
- Always use _____ water when mixing with coolant
- The air-___ tool is used to automatically refill a cooling system
- The ______ valve on the radiator cap opens when max system pressure is exceeded
- 1 psi of pressure increase adds ___ degrees of boiling point protection
- When performing a pressure test, stay at least ____ psi under the max system pressure
- Fan that blows air in the passenger cabin
- Tool used to detect leaks and apply pressure to the cooling system
- 1 ___ = 14.5 psi
- Max system pressure is stamped on the radiator ____.
- Automatic transmission require an oil ___ (usually part of the radiator)
20 Clues: 1 ___ = 14.5 psi • Bottles of 100% coolant are called _____ • Fan that blows air in the passenger cabin • Always use _____ water when mixing with coolant • Max system pressure is stamped on the radiator ____. • Radiator ____s can bend easily and restrict air flow. • Then engine performs most efficiently at _____ temperature. • ...
ECU Service Guide 2022-08-10
Across
- cross-sell.
- What is the most important asset?
- What type of members do we create from excellent member service.
- How to understand someone's complaint.
- equal to nine.
- to be dependable.
- i, you, & we.
- We are all part of...
- To reflect a positive image.
Down
- what does the second letter in Eastern stands for.
- the fourth core value.
- What is very important when dealing with member's complaints
- How do great opportunities arise.
- Types of members.
- Name a saving account.
- what is paid yearly.
- to abstain from sharing information.
- to make the dream work.
- Exceeding our member's expectations through exceptional...
19 Clues: cross-sell. • i, you, & we. • equal to nine. • Types of members. • to be dependable. • what is paid yearly. • We are all part of... • the fourth core value. • Name a saving account. • to make the dream work. • To reflect a positive image. • How do great opportunities arise. • What is the most important asset? • to abstain from sharing information. • How to understand someone's complaint. • ...
B2 2022-06-06
Across
- The _______ flag is warranted anytime the customer asserts that the flood zone determination is incorrect or states concerns about flood insurance.
- Requires information to be included within an account statement, such as the terms of payment of interest, the methods of calculating the balance on which interest is paid, assessed fees imposed, and overdraft or return fees.
- Typically applies to credit obligations incurred prior to active duty.
- UDAAP specific risk identification and risk management activities take into consideration seven areas, known as the ___________, these principles guide the assessment, identification, and mitigation of UDAAP specific risk throughout the financial product of service lifecycle.
- The duty of banks to make funds deposited into accounts available for withdrawal, including rules on timely accurate disclosure on when funds will be made available, availability schedules and hold notices.
Down
- Requires lenders to ensure customers have _______ insurance before they make, increase, extend, or renew a loan secured by a building or mobile home in a special _______ hazard area and during the servicing of the loan.
- Primarily applies to credit obligations incurred while on active duty.
- A 367-day period at the end of a servicemember’s period of military service to allow him or her to make a request for ____________ (this Wells Fargo requirement applies across all business products and exceeds the SCRA’s 180-day statutory period).
- New flags are being created to identify cases that have been reviewed by ______, as well as to identify when the COE identifies the complaint as MLA or SCRA related.
- Based on broad, customer-focused principles; intended to promote fair and transparent markets, so customers have the information and opportunity to make reasonable decisions about which financial products and services suit their needs.
- Enables consumers to make informed decisions about the accounts at depository institutions through the use of uniform disclosures.
11 Clues: Primarily applies to credit obligations incurred while on active duty. • Typically applies to credit obligations incurred prior to active duty. • Enables consumers to make informed decisions about the accounts at depository institutions through the use of uniform disclosures. • ...
TechART, Crossword #2 2023-02-16
Across
- Name of Google's newly announced ChatGPT competitor
- First name pseudonym used by the founder of Bitcoin
- Name of Microsoft's failed iPod competitor?
- What team puts up the best crossword puzzle on the 3rd floor of WHQ?
- Coined the term "Artificial Intelligence"
- Name of 4 hours each week for creative innovation work outside normal projects
- Name of Ford Credits customer service chat channel chatbot
- Founding year of Ford Credit. Nineteen ____
Down
- What password manager had a recent data breach?
- The technical basis for most recent Natural Language Processing breakthroughs
- AI application that generates images from text prompts exclusively via Discord
- Ford will create a new LFP Battery plant in ______ Michigan
- Tech company attempting to stop customers from sharing accounts
- Ransomware criminal group brought down by the U.K. & U.S.
- New name for the refocused Credit NA Learning Team?
- Tech Company that is now a major shareholder in Open.ai
- Programming language most linked to machine learning development
17 Clues: Coined the term "Artificial Intelligence" • Name of Microsoft's failed iPod competitor? • Founding year of Ford Credit. Nineteen ____ • What password manager had a recent data breach? • Name of Google's newly announced ChatGPT competitor • First name pseudonym used by the founder of Bitcoin • New name for the refocused Credit NA Learning Team? • ...
Customer Crossword 2016-09-09
Across
- Extending loan borrowing to greater than £25k (6,5)
- Putting customer (5)
- Alignment of policy (6,5)
- Used to calculate customer disposable income (4,4,2,6)
- algorithm (8,5)
Down
- total amount available to a customer (5)
- Opening the loan book up to new customers (3,2,9)
- (4,4) for customers
- Taking the customer from A to B (7)
9 Clues: algorithm (8,5) • (4,4) for customers • Putting customer (5) • Alignment of policy (6,5) • Taking the customer from A to B (7) • total amount available to a customer (5) • Opening the loan book up to new customers (3,2,9) • Extending loan borrowing to greater than £25k (6,5) • Used to calculate customer disposable income (4,4,2,6)
Esthetics 2021-11-18
Across
- Adding temporary color to eyebrows
- Service to enhance toenails
- Manually sloughs off dead skin cells
- wrap Used to cover clients during a service
- Perming eyelashes in a curl
- Equipment used to open follicles
- Sunless tanning service
- Permenant hair removal
- Relaxing service during a facial
- Most ideal face shape
- Painting nails
- Hair removal service
- Removing buildup from pores
Down
- First step in a facial service
- Solution used on metal implements
- Deep cleansing of the back
- Proteins that break down cells
- Protects clients hair during services
- Derived from Vitamin A
- A single lash placed on a natural lash
- Light emitting diode
- Most basic form of infection control
- These need to be tapped into the skin
- Always the last step in the facial
- Locks moisture into eyes
- Stays on for 10 minutes during a facial
26 Clues: Painting nails • Light emitting diode • Hair removal service • Most ideal face shape • Derived from Vitamin A • Permenant hair removal • Sunless tanning service • Locks moisture into eyes • Deep cleansing of the back • Service to enhance toenails • Perming eyelashes in a curl • Removing buildup from pores • First step in a facial service • Proteins that break down cells • ...
FILE INFO 2018-02-04
Across
- Help garage better understand what the problem is with the vehicle.
- Some policy numbers begin with these three letters, followed by numbers.
- Criteria used to validate a customer.
- Gives us info on the vehicle.
- Important info to take down about where the customer was going etc.
- Criteria used to validate customer.
Down
- Used if the customer is outside of France.
- Criteria used to validate a customer.
- Alternative to ferry crossing.
- First step once you have opened the file.
- ...of arrival / of departure.
11 Clues: Gives us info on the vehicle. • ...of arrival / of departure. • Alternative to ferry crossing. • Criteria used to validate customer. • Criteria used to validate a customer. • Criteria used to validate a customer. • First step once you have opened the file. • Used if the customer is outside of France. • Help garage better understand what the problem is with the vehicle. • ...
Crossword Puzzle 1 2022-11-15
Across
- source of teammate connect to get questions answered
- Browser for customer information and account opening
- A way to relay information
- KYC authentication tool
- Seasoned employee knowledgeable coaching
Down
- equals Google for PNC
- Updated source of PNP
- personal resource guide
- Customer connection device
- Browser for customer information
10 Clues: equals Google for PNC • Updated source of PNP • personal resource guide • KYC authentication tool • Customer connection device • A way to relay information • Browser for customer information • Seasoned employee knowledgeable coaching • source of teammate connect to get questions answered • Browser for customer information and account opening
Front End Sco 2023-10-08
Across
- Term for Scan all merchandise?
- What can you do on the up front app to help deter theft?
- Another word for scam?
- What should you never do if you notice a item was not scan at the sco?
- What is the tender you can not use at sco?
- Term for Bottom of basket?
- what is part of your dress code?
- When does the customer owns the merchandise?
Down
- Term for Look Inside Always?
- Term for Merchandise in the customer’s hand?
- Something thing a dishonest customer will do at sco?
- In case of a shooting what should you do?
- What sco stands for!?
- Use to get in touch with a Team Lead?
- What should the associate do when a customer arrives at sco?
- App used at sco?
16 Clues: App used at sco? • What sco stands for!? • Another word for scam? • Term for Bottom of basket? • Term for Look Inside Always? • Term for Scan all merchandise? • what is part of your dress code? • Use to get in touch with a Team Lead? • In case of a shooting what should you do? • What is the tender you can not use at sco? • Term for Merchandise in the customer’s hand? • ...
COE 2021-09-10
Across
- We strive to create a positive experience for our customers every time we communicate with them, surprising and saying thanks in addition to any service follow up needed.
- We set up a __________ for 2 hours when we open a trace
- identification of new or existing business opportunities for DHL
- program recognizes our employees because they are ambitious, goal-focused, self-disciplined individuals
- Covers the reconstruction or reconstitution of the actual lost or damaged shipment’s value, whichever is less, and shipping charges, if applicable, subject to the exclusions listed on the DHL waybill and is part of our Upselling.
Down
- All DHL employees are empowered to act as advocates for our customers
- Bi-monthly meeting with Karla Fanelli and Managers where we can see the KPI's and updates.
- We use WFO in order to request
- approach will be employed to evaluate the Customer Service Centers’ Advisors (CSA) performance on the calls handling to identify opportunities for further and continuous improvement.
9 Clues: We use WFO in order to request • We set up a __________ for 2 hours when we open a trace • identification of new or existing business opportunities for DHL • All DHL employees are empowered to act as advocates for our customers • Bi-monthly meeting with Karla Fanelli and Managers where we can see the KPI's and updates. • ...
KAIZEN 2023-12-30
Across
- the return of cargo or freight via truck or transport from point B to its origination or point A
- all the items, goods, merchandise, and materials held by a business for selling in the market to earn a profit
- a shipping method used when unit of goods are transported in bundles to form a consolidated transport
- a fee attached to cargo that has overstayed its time at a terminal
- the ideal order quantity a company should purchase in order to minimize its inventory costs
- any item transported from one point to the other, either packed or directly loaded on a container/truck.
- an arrangement in which goods are left in the possession of an authorized third party to sell
- the overall management that oversees the movement of goods from their development to the point of sale.
Down
- an instrument to measure customer perceived value that is created by the service provider
- a dedicated area or space use for the management and storage of goods
- an order for a good or service that cannot be filled at the current time due to a lack of available supply
- logistics operation responsible for supplying raw materials or goods in general to a warehouse
- an international customs and temporary export-import document.
- people, materials, and products
14 Clues: people, materials, and products • an international customs and temporary export-import document. • a fee attached to cargo that has overstayed its time at a terminal • a dedicated area or space use for the management and storage of goods • an instrument to measure customer perceived value that is created by the service provider • ...
Chapter 32 - Warranties 2023-10-19
Across
- essentially loaned money, providing the opportunity for businesses or individuals to obtain products or money in exchange for a promise to pay later
- is a statement that contains exceptions to and exclusions from a warranty.
- is one that is clearly stated, in writing or verbally, to encourage a customer to make a purchase.
- a promise or guarantee given to a customer that a product will meet certain standards.
- one that takes effect automatically by state law whenever a purchase is made.
Down
- used when the seller advises a customer that a product is suitable for a particular use, and the customer acts on that advice.
- a warranty that covers that repair or replacement of any defect in a product.
- the seller's promise that the product sold is fit for its intended purpose
- a written guarantee that may exclude certain parts of the product from coverage that require that customer to bear some of the expense for repairs resulting from defects
- allow account holders to pay for purchases over a specific period of time without incurring a finance charge.
- are charge accounts offered by a retailer that sets the credit limit and payment terms.
- time-payment plans, allow for payment over a period of time.
- enable a customer to charge purchases during a month and pay the balance in full within 30-days after they are billed
13 Clues: time-payment plans, allow for payment over a period of time. • the seller's promise that the product sold is fit for its intended purpose • is a statement that contains exceptions to and exclusions from a warranty. • a warranty that covers that repair or replacement of any defect in a product. • ...
Marketing Chapter 10 2015-01-14
Across
- Something that is entirely new or changed in an important and noticeable way
- Individuals or socially related groups who purchase products for personal consumption
- companies and organizations that purchase products for the operation of a business or the completion of a business activity
- The quantity of a product or service needed by a business in order to operate at a level that will meet the demand of it's customers
- The legal protection of the words or symbols for use by a company
- The quantity of a product or service needed to meet the needs of a customer
Down
- A group of similar products with slight variations in the marketing mix to satisfy needs in a market
- The complete set of all products a business offers to its market
- A well-known name or symbol established by one company and sold for use by another company to promote its products
- Anything tangible offered to a market by a business to satisfy needs
10 Clues: The complete set of all products a business offers to its market • The legal protection of the words or symbols for use by a company • Anything tangible offered to a market by a business to satisfy needs • The quantity of a product or service needed to meet the needs of a customer • Something that is entirely new or changed in an important and noticeable way • ...
Midterm Exam in BUILDING BRIDGES ACROSS THE SOC.SCI.DISCIPLINES (A) 2016-12-22
Across
- is a situation in which demand for a good or service exceeds the available supply.
- refers to raising customer awareness of a product or brand, generating sales, and creating brand loyalty.
- a measure by which the scarcity and limitedness of goods are expressed
- a system of production, resource allocation, and distribution of goods and services within a society or a given geographic area.
- a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.
Down
- a medium that can be exchanged for goods and services and is used as a measure of their values on the market
- a situation that arises because of the numerous and multiplying human wants faced with the limited resources needed to satisfy these wants
- natural, human, and man-made wealth that can provide satisfaction
- the money one has saved, especially through a bank or official scheme.
- a medium that allows buyers and sellers of a specific good or service to interact in order to facilitate an exchange.
10 Clues: natural, human, and man-made wealth that can provide satisfaction • the money one has saved, especially through a bank or official scheme. • a measure by which the scarcity and limitedness of goods are expressed • is a situation in which demand for a good or service exceeds the available supply. • ...
Midterm Exam in BUILDING BRIDGES ACROSS THE SOCIAL SCIENCE DISCIPLINES (A) 2016-12-22
Across
- a measure by which the scarcity and limitedness of goods are expressed
- a medium that can be exchanged for goods and services and is used as a measure of their values on the market
- refers to raising customer awareness of a product or brand, generating sales, and creating brand loyalty.
- natural, human, and man-made wealth that can provide satisfaction
- a situation that arises because of the numerous and multiplying human wants faced with the limited resources needed to satisfy these wants
- the money one has saved, especially through a bank or official scheme.
- a medium that allows buyers and sellers of a specific good or service to interact in order to facilitate an exchange.
Down
- a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.
- a system of production, resource allocation, and distribution of goods and services within a society or a given geographic area.
- a situation in which demand for a good or service exceeds the available supply.
10 Clues: natural, human, and man-made wealth that can provide satisfaction • a measure by which the scarcity and limitedness of goods are expressed • the money one has saved, especially through a bank or official scheme. • a situation in which demand for a good or service exceeds the available supply. • ...
Marketing Value 2022-12-07
Across
- , made a larger point about cultural harmony when it released an ad depicting people of different ethnicities singing "America Is Beautiful."
- , This type of value is attributed to how much owning a particular product or paying for a specific service allows your customers to interact with others and connect with their peers
- , the use of marketing data to focus on the needs and wants of customers in order to develop marketing strategies
Down
- , Do it their way
- , the utility of your solution based on the solutions it provides to the customer
- , the feel-good factor owning your product or service can provide your customers by allowing them to express themselves
- , Do it better
- , Do it with success in mind
- , a British cosmetics, skin care, and perfume com pany that champions human and civil rights as well as animal and environmental issues
- , the trade-off between other types of value and the monetary cost of the products or services your company offers
10 Clues: , Do it better • , Do it their way • , Do it with success in mind • , the utility of your solution based on the solutions it provides to the customer • , the use of marketing data to focus on the needs and wants of customers in order to develop marketing strategies • ...
Menu & Costings 2020-04-22
Across
- Food from India, Sri Lanka, Pakistan is classed as
- You must calculate this to determine how much ingredients cost
- The set amount of food that a customer gets in a serve
- must be appropriate to prepare the menu items
- Food is displayed on tables where the customer chooses their own items
- This menu offers individual meals ordered by the customer
- Food from Italy, Spain, Portugal is classed as
- Menu usually offered at fast food outlets
Down
- 4-12 course menu of small servings
- Turnover - Food Cost
- Food from Israel, Tunisia, Morocco is classed as
- Turnover - Total Overheads
- Table of the host
- This menu is served in the mornings
- the type of clientele that you want to attract
- This is the amount of money that the business makes
16 Clues: Table of the host • Turnover - Food Cost • Turnover - Total Overheads • 4-12 course menu of small servings • This menu is served in the mornings • Menu usually offered at fast food outlets • must be appropriate to prepare the menu items • the type of clientele that you want to attract • Food from Italy, Spain, Portugal is classed as • ...
Customer Suppy Chain Knowledge 2021-10-11
Across
- This is where our Circle B brand smoked sausages are made
- We use this LMS to promote continuous improvement allocations
- Product that's produced for a customer and does not build inventory
- the Customer Supply Chain Team has eliminated these by closing orders after the first shipment
- This is processed when receiving returned product to the warehouse
- this happens when we are short on product and do not ship what the customer ordered
- This is processed when no physical return is made to the warehouse and physical inventory is not impacted
- How many years has Monogram Foods been open for business?
- this happens when the warehouse ships out more than what the customer orders
- Bills products are made
- This is the newest acquisition location by Monogram Foods from former owner Conagra
Down
- who is the official spokesperson for Monogram Foods' King Cotton brand?
- This is the warehouse where most of our
- What is the last name of the CEO of Monogram Foods
- This is where our King Cotton brand corn dogs and mini corn dogs are made
- this is when customers short pay an invoice due discrepancies with their shipment, pricing, or products received
- product that's made by production for customers to ship and to build inventory
- Shorts Deductions and Overages
- these customers send their orders electronically
19 Clues: Bills products are made • Shorts Deductions and Overages • This is the warehouse where most of our • these customers send their orders electronically • What is the last name of the CEO of Monogram Foods • This is where our Circle B brand smoked sausages are made • How many years has Monogram Foods been open for business? • ...
Week 5 2025-04-26
Across
- –“I’m staying neutral. Unless someone brings cake. Then I’m on their team.”
- –“Admitting to my wife I ate the last cookie was brave. Saying it face to face. Braver.”
- –“Volunteering is a job where you work for free and but they don’t care if you show up late.”
- –“Trust is the bedrock of our friendship. That, and the fact we both hate the same people.”
- –“We started a travel fund. Right now, it can take us as far as the next bus stop.”
- –“I literally choked on my drink when he said he was ‘an influencer’ now.”
- –“He used cologne liberally. I could smell him before I saw him.”
- –“Why did the sentinel get fired? ‘Watch duty’ doesn’t mean binge-watching Netflix.”
- –“His incivility is so advanced, I’m starting to think he’s training for a black belt in bad manners.”
- –“ I was reading a book about procrastination, and got distracted. I’ll get back to it later.”
Down
- –“Finding my phone before I leave the house is paramount. Without it, how will I ignore people properly?”
- –“His fruit stall didn’t make much money, but it did give him peace and quiet, away from his wife and kids.”
- –“His career took a winding path: dog walker, magician, crypto ‘expert’, AI prompt engineer. I still have no idea what he does.”
- –“She forgot the password again. Guess who took the brunt of the IT guy’s sighs?”
- –“My career came full circle. Started in customer service, tried acting, sold socks online, and now—customer service.”
- –“I signed up for a webinar on focus. I spent most of it Googling memes.”
- –“I reset my router, my brain, and my expectations—all before 9 a.m.”
- –“My morning ritual: hit snooze, get up, make coffee like it’s my purpose in life.”
- –“He said the cliché, ‘Live, laugh, love’—and I almost divorced him.”
- –“Our lemonade stand finally made revenue. One hundred dollars. Minus the 50 dollar lemonade sign.”
- –“I’d help you move, but my limitations include heavy lifting, early mornings, and working on weekends.”
- –“The snack was an unmitigated disaster—which is impressive, considering it was just supposed to be toast.”
- –“Technically, I’m abiding by the office dress code because it never said how many flamingos could be on a suit.”
- –“His work persona is ‘calm professional.’ At home he screams at football games on TV.”
- –“We picked the venue because it had charm, character, and not enough lighting to hide the mold.”
25 Clues: –“He used cologne liberally. I could smell him before I saw him.” • –“I reset my router, my brain, and my expectations—all before 9 a.m.” • –“He said the cliché, ‘Live, laugh, love’—and I almost divorced him.” • –“I signed up for a webinar on focus. I spent most of it Googling memes.” • –“I literally choked on my drink when he said he was ‘an influencer’ now.” • ...
Chapter 6 2022-03-11
Across
- characteristics
- the collection of information to determine the status of something, such as in developing a customer profile
- the collection and analysis of information aimed at understanding the behavior of consumers in a certain market
- a group of people or companies who have a demand for a product or service and are willing and able to buy it
- conditions or circumstances that make it difficult or costly for outside firms to enter a market to compete with established firm or firms
- a complete picture of a venture’s prospective customers, including geographic, demographic, and psychographic data
- the act of identifying a specific market niche for a product
- the ability of industry to support new growth
- a portion of the total sales generated by all competing companies in a given market
- subgroups of buyers with similar characteristics, segmented by geographics, demographics, psychographics, and
- information that is collected for the first time, is current, and relates directly to the collector’s study
- the initial collection and analysis of information used when very little is known about a subject; it forms a foundation for later research
Down
- situations where the cost of producing one unit of a good or service decreases as the volume of production increases; the decrease of production costs relative to the price of goods and services
- a feature that makes a product more desirable than its competitors
- a study that pinpoints the features and benefits of goods or services that customers value
- the study of the market based on where customers live, including region, state, country, city, and/or area
- the study of consumers based on social and psychological characteristics, including personalities, values, opinions, beliefs, motivations, attitudes, and lifestyle elements
- customers who buy goods or services for business use
- a small, specialized segment of the market based on customer needs discovered in market research
- information that has already been collected by someone else
- the process of grouping a market into smaller subgroups defined by specific characteristics
- a group of people whose opinions are studied to determine the opinions that can be expected from a larger population
- the tendency to buy a particular brand of a product
- a collection of businesses with a common line of products or services
- the number and diversity of contacts with which a business must deal
- the study of the past to explain present circumstances and predict future trends
- a specific group of customers whom a business wishes to reach
27 Clues: characteristics • the ability of industry to support new growth • the tendency to buy a particular brand of a product • customers who buy goods or services for business use • information that has already been collected by someone else • the act of identifying a specific market niche for a product • a specific group of customers whom a business wishes to reach • ...
Chapter 6 2022-03-11
Across
- characteristics
- the collection of information to determine the status of something, such as in developing a customer profile
- the collection and analysis of information aimed at understanding the behavior of consumers in a certain market
- a group of people or companies who have a demand for a product or service and are willing and able to buy it
- conditions or circumstances that make it difficult or costly for outside firms to enter a market to compete with established firm or firms
- a complete picture of a venture’s prospective customers, including geographic, demographic, and psychographic data
- the act of identifying a specific market niche for a product
- the ability of industry to support new growth
- a portion of the total sales generated by all competing companies in a given market
- subgroups of buyers with similar characteristics, segmented by geographics, demographics, psychographics, and
- information that is collected for the first time, is current, and relates directly to the collector’s study
- the initial collection and analysis of information used when very little is known about a subject; it forms a foundation for later research
Down
- situations where the cost of producing one unit of a good or service decreases as the volume of production increases; the decrease of production costs relative to the price of goods and services
- a feature that makes a product more desirable than its competitors
- a study that pinpoints the features and benefits of goods or services that customers value
- the study of the market based on where customers live, including region, state, country, city, and/or area
- the study of consumers based on social and psychological characteristics, including personalities, values, opinions, beliefs, motivations, attitudes, and lifestyle elements
- customers who buy goods or services for business use
- a small, specialized segment of the market based on customer needs discovered in market research
- information that has already been collected by someone else
- the process of grouping a market into smaller subgroups defined by specific characteristics
- a group of people whose opinions are studied to determine the opinions that can be expected from a larger population
- the tendency to buy a particular brand of a product
- a collection of businesses with a common line of products or services
- the number and diversity of contacts with which a business must deal
- the study of the past to explain present circumstances and predict future trends
- a specific group of customers whom a business wishes to reach
27 Clues: characteristics • the ability of industry to support new growth • the tendency to buy a particular brand of a product • customers who buy goods or services for business use • information that has already been collected by someone else • the act of identifying a specific market niche for a product • a specific group of customers whom a business wishes to reach • ...
Different Accounting Terms 2019-08-13
Across
- / contribution of the entity to the local economy including the numbers of people employ
- / sometimes occur in the preparation of the trial balance
- user / like manager determine the content, format and timing of report provided
- / capacity of information to influence decision
- value / help to forecast outcome events
- / fair or without bias
- unit / money is the common denominator
- value / provides feedback on previous evaluation
- accounting / needs of internal decision marker
- user / presented in the general-purpose financial statement
- / adequate disclosure present in way facilitate understanding and avoid erroneous
- expense / liability account
- / financial information must be available or communicated early
- / author identify a fifth type f item for adjustment
- / current asset and liability, direct and indirect method
- statement / formal statement show performance of measured in terms of incomed
- / contribution of the owner also from long-term loan
- / resource controlled by an enterprise as result of past transaction or events
- / life of enterprise is assumed to be divided into segment of time, financial statement can prepare regular interval
- / is a group or a collection of accounts
- / different knowledgeable and independent observes could reach consensus
- / residual interest in the assets of enterprise
- / provided remuneration, retirement benefits, and employment opportunities
- / adjusting entry for supplies expense in expense method
- user / who general purpose financial reports
Down
- income / is an income earned in investing cash in stocks of the business
- / 2nd step in accounting cycle
- / providing information must be weighed against benefits
- recognition / revenue is good sold or service rendered
- / long-term involved with or are dependent o the entity
- income / income the provides services
- / present obligation of enterprise
- balance / to test the equality of debit and credit
- / the right side of an account known as.
- / the left side of an account known as.
- / transaction for the 1st time in book
- / composed of shareholders and stockholders
- accounting / needs of the external users
- / deportment of recognition of asset, liability, expense and revenue
- / 2 or more owners
- / single owner who acts general manager.
- / bring together to note similarities and differences
- / 1st step in accounting cycle
- entries / journal entries made to assign revenue and expenses in the proper period
- expense / adjusting entry for prepaid insurance in asset method
- recognition / are outflow or using up of assets or incurring of liabilities
- / item is material omission or inclusion would affect the decision of reasonable customer
- / long-term asset purchase
48 Clues: / 2 or more owners • / fair or without bias • / long-term asset purchase • expense / liability account • / 2nd step in accounting cycle • / 1st step in accounting cycle • / present obligation of enterprise • / transaction for the 1st time in book • income / income the provides services • / the right side of an account known as. • ...
Week 5 2025-04-26
Across
- –“Volunteering is a job where you work for free and but they don’t care if you show up late.”
- –“I reset my router, my brain, and my expectations—all before 9 a.m.”
- –“Finding my phone before I leave the house is paramount. Without it, how will I ignore people properly?”
- –“His work persona is ‘calm professional.’ At home he screams at football games on TV.”
- –“He said the cliché, ‘Live, laugh, love’—and I almost divorced him.”
- –“My career came full circle. Started in customer service, tried acting, sold socks online, and now—customer service.”
- –“She forgot the password again. Guess who took the brunt of the IT guy’s sighs?”
- –“ I was reading a book about procrastination, and got distracted. I’ll get back to it later.”
- –“My morning ritual: hit snooze, get up, make coffee like it’s my purpose in life.”
- –“We picked the venue because it had charm, character, and not enough lighting to hide the mold.”
- –“We started a travel fund. Right now, it can take us as far as the next bus stop.”
- –“I’d help you move, but my limitations include heavy lifting, early mornings, and working on weekends.”
Down
- –“His career took a winding path: dog walker, magician, crypto ‘expert’, AI prompt engineer. I still have no idea what he does.”
- –“Our lemonade stand finally made revenue. One hundred dollars. Minus the 50 dollar lemonade sign.”
- –“The snack was an unmitigated disaster—which is impressive, considering it was just supposed to be toast.”
- –“Technically, I’m abiding by the office dress code because it never said how many flamingos could be on a suit.”
- –“Trust is the bedrock of our friendship. That, and the fact we both hate the same people.”
- –“I literally choked on my drink when he said he was ‘an influencer’ now.”
- –“I’m staying neutral. Unless someone brings cake. Then I’m on their team.”
- –“Admitting to my wife I ate the last cookie was brave. Saying it face to face. Braver.”
- –“His fruit stall didn’t make much money, but it did give him peace and quiet, away from his wife and kids.”
- –“Why did the sentinel get fired? ‘Watch duty’ doesn’t mean binge-watching Netflix.”
- –“He used cologne liberally. I could smell him before I saw him.”
- –“His incivility is so advanced, I’m starting to think he’s training for a black belt in bad manners.”
- –“I signed up for a webinar on focus. I spent most of it Googling memes.”
25 Clues: –“He used cologne liberally. I could smell him before I saw him.” • –“I reset my router, my brain, and my expectations—all before 9 a.m.” • –“He said the cliché, ‘Live, laugh, love’—and I almost divorced him.” • –“I signed up for a webinar on focus. I spent most of it Googling memes.” • –“I literally choked on my drink when he said he was ‘an influencer’ now.” • ...
Chapter 2 Crossword 2021-12-09
Across
- a type of ownership that joins elements of a corporation and a partnership
- a business owned and operated by a single individual; the most common form of business in the United States
- the owner of a company grants another business owner the rights to use the owner company's name; the owner gets to grow their company by selling the company's rights
- a legally binding contract that establishes a partnership
- creates income for its owner; goal is to make more money than you spend
Down
- a business owned by stockholders who share in profits and losses
- customers pay an upfront price for a product; companies with this model provide lengthy access to goods and services for an annual, monthly, or weekly fee
- a company provides goods or services for free but later charges for extra features; free games is an example
- created to benefit a public interest; money must go directly towards accomplishing their goals and staying in business. Ex: Humane Society
- sales employees of a business sells a product directly to a customer; the businesses that use this model rely on customer service and relationships.
- a form of business owned by two or more individuals who share management and profits
11 Clues: a legally binding contract that establishes a partnership • a business owned by stockholders who share in profits and losses • creates income for its owner; goal is to make more money than you spend • a type of ownership that joins elements of a corporation and a partnership • a form of business owned by two or more individuals who share management and profits • ...
Salesmate Puzzle 2021-12-29
Across
- This is where you turn a visitor into a customer.
- the process of closely aligning the sales and marketing operations of a business
- This tells your audience what action you want them to take. For example, “Buy now, get a quote, join today.”
- - Approaching prospective clients by phone or face-to-face without having ever had any interaction with them before.
Down
- A prediction of marketing and sales trends that are likely to occur in the future.
- A specific profiling aspect that takes into consideration age, gender, income, family life, social class, etc.
- a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase
- A set of quantifiable metrics a company uses to evaluate its performance against its specific, strategic goals.
- This term can refer to introducing a new customer or client to your services or products, or it’s used to describe assimilating a new employee into your organization.
- An internal study often used by organizations to identify their strengths,weaknesses, opportunities and threats.
- The percentage of customers who cancel a product or service or leave within a specified time period.
11 Clues: This is where you turn a visitor into a customer. • the process of closely aligning the sales and marketing operations of a business • A prediction of marketing and sales trends that are likely to occur in the future. • The percentage of customers who cancel a product or service or leave within a specified time period. • ...
Queues 2025-05-19
Across
- When you scale down, you reduce parallelism
- When you decouple a queue, each task inside it is treated independently and processed accordingly
- Contain the logic, components, and libraries needed to process queue tasks
- A waiter takes the order from the customer, the manager sends it to the chef. Same as the work queue manager
- Grouping similar tasks together so they are processed as a collection
- Dynamic scaling allows nodes to adjust computing power to handle varying workloads
Down
- Makes systems easier to maintain by allowing components to be reused and updated independently
- A list of tasks that need to be processed
- A waiter takes the order from the customer, the manager sends it to the chef. The customer is the external source
- A waiter takes the order from the customer, the manager sends it to the chef. Who is the worker?
- A waiter takes the order from the customer, the manager sends it to the chef. The waiter here is the ambassador container
- Parallelism can help reduce backlog
12 Clues: Parallelism can help reduce backlog • A list of tasks that need to be processed • When you scale down, you reduce parallelism • Grouping similar tasks together so they are processed as a collection • Contain the logic, components, and libraries needed to process queue tasks • Dynamic scaling allows nodes to adjust computing power to handle varying workloads • ...
