customer service Crossword Puzzles
Morning Huddle 2017-04-12
Across
- This weekend
- A single applicant must have a minimum income of $80,000 to qualify
- The animal associated with the baby bundle promo
- Ended on March 31
- The Easter bunny will be here (in RD) for photos this week
- We can _______ banking
- Arpil 14th
- Where the world badminton headquarters are
- We promise to ______.
- ___ Financial
- A way for customers to send funds internationally
- Includes verifying identity, and knowing who's in front of you
- The cutest of all the Easter animals :)
- A snow bird much comply with this
- Program to save for retirement
- Winner of the "how do you spell his name award"
Down
- A program for group banking benefits
- The account of a deceased customer
- Cut-off for all retail loan products is now 630
- Acronym to move money between accounts
- The number of years you have to pay back a mortgage or loan in full
- Below the _________
- Happy _____!
- A classic Easter candy that comes in a mix of colours
- March Madness winning team
- Applied when a customer wishes to block a direct debit
- Any financial institution that is resident in Canada
- Office _______. What Cam is planning
- Dave
- A self-service machine that allows you to perform banking basics
30 Clues: Dave • Arpil 14th • This weekend • Happy _____! • ___ Financial • Ended on March 31 • Below the _________ • We promise to ______. • We can _______ banking • March Madness winning team • Program to save for retirement • A snow bird much comply with this • The account of a deceased customer • A program for group banking benefits • Office _______. What Cam is planning • ...
TSB Crossword 2016-12-21
Across
- What is the second stage during the customer experience process?
- Which company rates our Pick & Protect product 5 star?
- Which City is TSB registered to and is also 1 of our head office sites?
- How many cumulative key drivers do you need to earn your gold service badge?
- Name the missing value - Transparent, Straightforward, Pioneering, Responsible
- If an account isn't used for a number of years, what does it risk becoming?
- Which model is used to ensure high standards and consistency within our branches?
- Maria is our area director, what is her surname?
- What is the name of our canine mascot?
- Which account will be withdrawn 20/02/2017?
Down
- What system is used to register a complaint?
- From Feb, who will provide the travel insurance for our AVA's?
- If I want a mortgage for a property to rent, which type do I need?
- Who provides our life insurance?
- Who decides the base rate?
- Which word is used for the upcoming transformation to Sabadell systems?
- Which month will the final cashback payment be made for credit cards?
- Which company provides our new cash ordering system?
- What is the first name of Sabadell's CEO?
- What is the limit to withdraw for a customer with an active card that they don't have?
20 Clues: Who decides the base rate? • Who provides our life insurance? • What is the name of our canine mascot? • What is the first name of Sabadell's CEO? • Which account will be withdrawn 20/02/2017? • What system is used to register a complaint? • Maria is our area director, what is her surname? • Which company provides our new cash ordering system? • ...
Dropshipping 2024-04-24
Across
- a person or organization that buys goods or services from a store or business.
- search engine optimization
- a diagram showing the relation between variable quantities, typically of two variables, each measured along one of a pair of axes at right angles.
- A suitable position in employment
- a general direction in which something is developing or changing.
- a person or organization that provides something needed such as a product or service.
Down
- A website that allows people to communicate
- Method of buying/selling goods online
- moves (goods) from the manufacturer directly to the retailer without going through the usual distribution channels.
- where buyers and sellers can meet to facilitate the exchange or transaction of goods and services.
- a charge imposed by a retail company to send merchandise to a customer.
11 Clues: search engine optimization • A suitable position in employment • Method of buying/selling goods online • A website that allows people to communicate • a general direction in which something is developing or changing. • a charge imposed by a retail company to send merchandise to a customer. • ...
Carbon Copy - September 2020 2020-09-30
Across
- What team featured in this months "a day in the life of...."? ___________ Engineering
- What is the name of the parasite that attaches itself to bees and sucks the fluids from its body? ___________ Destructor
- The name of Heanor's key customer for MTM46?
- Who has achieved their 10years long service award this month? (surname)
- What is the seventh life saving rule?
- What coloured dot was marked on the queen bee?
- What vaccine are Solvay encouraging all employees to get?
- How many thousand steps must you walk per day to be eligible for the random wheel prize in the Global Walking Challenge?
- How many hundred aprons were donated to local salons?
Down
- How many cartoon bees are hidden in the carbon copy pages?
- An alternative commuting method
- How many employees from Heanor were awarded the SUMMIT award?
- What country would this months spotlight feature (Toby Hayhurst) love to go backpacking around?
- How many people received recognition cards through The Extra Mile recognition scheme this month?
14 Clues: An alternative commuting method • What is the seventh life saving rule? • The name of Heanor's key customer for MTM46? • What coloured dot was marked on the queen bee? • How many hundred aprons were donated to local salons? • What vaccine are Solvay encouraging all employees to get? • How many cartoon bees are hidden in the carbon copy pages? • ...
Carmichael Int'l Service - Corporate Values 2023-05-09
5 Clues: Service & Performance • Service, Quality, and Compliance • Systems, Processes, and Solutions • Employees, Customer, Partnership, and Flexibility • Personal Well-Being, Diversity, Inclusion, Knowledge, Dedication, Leadership, Teamwork and Ownership
Welcome to Interserve Crossword 2018-03-27
Across
- / Where can you go to find out more information?
- / Name of the system to access your e-learning
- / Our charity initiative
- / The name of our Catering Brand
- / Our Customer Service Programme
Down
- / Our public commitment initiative
- / Where you will find payslips and perks
- / The name of our CEO?
- / The number of Core Values we have at Interserve?
- / One of the ways we reward our employees
- / We_______ and Develop the best people for the job
- / We ______ and think about our customers needs
12 Clues: / The name of our CEO? • / Our charity initiative • / The name of our Catering Brand • / Our Customer Service Programme • / Our public commitment initiative • / Where you will find payslips and perks • / One of the ways we reward our employees • / Name of the system to access your e-learning • / We ______ and think about our customers needs • ...
nd june crossword 2019-06-04
Across
- People are increasingly reliant on their ____.
- The lifeblood of our business.
- Communicate ____ for the customer's business.
- Drivers can receive this for a clean inspection.
- Only saves a few minutes for most drivers.
Down
- Seatbelt straps must be worn across your ____.
- Logs & inspections are completed on this.
- Companies expect to compete on customer ____.
- The type of shirts Joe Ralph enjoys wearing.
- Is celebrating 11 years with Now Delivery.
- Lead by ____ and other will follow you.
- The instrument Joe Ralph played in the band "NFG".
12 Clues: The lifeblood of our business. • Lead by ____ and other will follow you. • Logs & inspections are completed on this. • Is celebrating 11 years with Now Delivery. • Only saves a few minutes for most drivers. • The type of shirts Joe Ralph enjoys wearing. • Companies expect to compete on customer ____. • Communicate ____ for the customer's business. • ...
A 2025-06-02
Across
- The name and identity of a company or product
- A newly created business
- Money earned after paying costs
- An activity a company offers (not a physical object)
- A group of people working together
- The money paid to an employee every month
Down
- The department responsible for hiring and managing staff
- A conversation to get a job
- A person who buys products or services
- A room where people work
- The head of a company
- A person who works for a company
12 Clues: The head of a company • A newly created business • A room where people work • A conversation to get a job • Money earned after paying costs • A person who works for a company • A group of people working together • A person who buys products or services • The money paid to an employee every month • The name and identity of a company or product • ...
Billing Crossword 2018-10-21
Across
- ______ screening is the process by w/c we ensure we’re not doing business with prohibited bodies identified by US/UK government.
- If you delete a user, it can take up to _____ hours before that user’s license is available for a different user.
- to G Suite accounts that are self-serve. In contrast to the terms accounts.
- On 5-22-2013, Google Cloud announced a price reduction for ____ customers to help Google remain competitive.
- When you set up billing for your subscription, you enter a _____ payment method that’s charged automatically for the service
- The process of determining how much customers owe Google and then requesting that they pay Google.
- The primary system at Google for moving money (payments, disbursements, peer-to-peer transfers).
- user needs a _________ to use a Google service.
- you purchase a domain through Google while signing up, this is known as _______.
- Rep-Assisted Buy-Flow
- You can make a ______ payment to cover an outstanding balance or pay early on your account.
- We use this tool to troubleshoot Billing issues.
Down
- The page where a customer can extend grace period if he still can’t make a payment.
- Preferred payment method of Google
- You can downgrade your subscription by going to ________ in the admin console.
- It may take _____ mins. For a suspension to be lifted.
- When you select the ________ Plan, you’re billed monthly for the number of user accounts you have that month.
- 14 days of free G Suite usage and the beginning of a subscription
- When you select the ______________ plan for your Google service, you commit to purchasing the service for a full year.
19 Clues: Rep-Assisted Buy-Flow • Preferred payment method of Google • user needs a _________ to use a Google service. • We use this tool to troubleshoot Billing issues. • It may take _____ mins. For a suspension to be lifted. • 14 days of free G Suite usage and the beginning of a subscription • to G Suite accounts that are self-serve. In contrast to the terms accounts. • ...
Billing Crossword 2018-10-21
Across
- You can downgrade your subscription by going to ________ in the admin console.
- The process of determining how much customers owe Google and then requesting that they pay Google.
- Preferred payment method of Google
- You can make a ______ payment to cover an outstanding balance or pay early on your account.
- We use this tool to troubleshoot Billing issues.
- The primary system at Google for moving money (payments, disbursements, peer-to-peer transfers).
- 14 days of free G Suite usage and the beginning of a subscription
- When you set up billing for your subscription, you enter a _____ payment method that’s charged automatically for the service
- you purchase a domain through Google while signing up, this is known as _______.
- Referring to G Suite accounts that are self-serve. In contrast to the terms accounts.
Down
- When you select the ________ Plan, you’re billed monthly for the number of user accounts you have that month.
- When you select the ______________ plan for your Google service, you commit to purchasing the service for a full year.
- The page where a customer can extend grace period if he still can’t make a payment.
- ______ screening is the process by w/c we ensure we’re not doing business with prohibited bodies identified by US/UK government.
- On 5-22-2013, Google Cloud announced a price reduction for ____ customers to help Google remain competitive.
- If you delete a user, it can take up to _____ hours before that user’s license is available for a different user.
- user needs a _________ to use a Google service.
- It may take _____ mins. For a suspension to be lifted.
- Rep-Assisted Buy-Flow
19 Clues: Rep-Assisted Buy-Flow • Preferred payment method of Google • user needs a _________ to use a Google service. • We use this tool to troubleshoot Billing issues. • It may take _____ mins. For a suspension to be lifted. • 14 days of free G Suite usage and the beginning of a subscription • You can downgrade your subscription by going to ________ in the admin console. • ...
SAP Crossword Mania! 2021-09-29
Across
- where you can find account insights
- work order status abbreviation for initiated
- type classify the specific register of the Device used, such as on-peak or off-peak registers.
- requests that are processed through Maximo
- "Let me speak to your supervisor"
- the blue text in C4C
- Meters, AMI and AMR Modules
- This is the formula used to calculate the amount a customer is charged for usage
Down
- This is an application that formats invoicing data into a customer-friendly layout
- business process exception management
- you should always _______ the contract account and premise in Utilities 360 before starting a transaction
- the object that holds all of the billing information, rates and billing procedures about the meter
- This defines the type of service we're providing for a business partner, such as gas, lighting or electric service
- An enclosed unit that is supplied with electricity and/or gas
- work order status abbreviation for complete
- Fair and Accurate Credit Transactions Act
- the next stage after an initial move in or move out is complete
- abbreviation for the most commonly used work center in C4C for front office
- An automated calling system that customers navigate through when they call in
19 Clues: the blue text in C4C • Meters, AMI and AMR Modules • "Let me speak to your supervisor" • where you can find account insights • business process exception management • Fair and Accurate Credit Transactions Act • requests that are processed through Maximo • work order status abbreviation for complete • work order status abbreviation for initiated • ...
S3 Business 2022-12-06
Across
- logos, slogans and colours make up an organisations ?
- one of the 4 P's - how much is charged
- a type of business who has both a franchisee and franchiser
- a type of business owned and controlled by one person (4,6)
- sector of the economy owned by the government
- one of the 4 P's - what the business sells
- one of the 4 P's - where the item is sold
- a type of business owned and controlled by 2-20 people
- research such as looking at books and magazines
Down
- sector of the economy owned by private individuals
- factor of production - the workforce needed to make the product/service
- one way the market can be segmented
- one of the 4 P's - how the customer is made aware of the item
- research such as surveys and interviews
- factor of production - the combination of the factors
- factor of production - the money, machinery and tools needed to make the product/service
- one way the market can be segmented
- sector of the economy - not for profit organisation
- factor of production - the natural resources
19 Clues: one way the market can be segmented • one way the market can be segmented • one of the 4 P's - how much is charged • research such as surveys and interviews • one of the 4 P's - where the item is sold • one of the 4 P's - what the business sells • factor of production - the natural resources • sector of the economy owned by the government • ...
Principles of Customer Service 2021-02-03
Across
- One who buys goods and services from a shop or business
- customers in the hospitals, clinics and doctors’ offices
- customers who buys the product or service from the company/organization where you work
Down
- customers in the tourism sector
- customers works in the same organization e.g. coworkers
- customers in the transportation sector
6 Clues: customers in the tourism sector • customers in the transportation sector • customers works in the same organization e.g. coworkers • One who buys goods and services from a shop or business • customers in the hospitals, clinics and doctors’ offices • customers who buys the product or service from the company/organization where you work
Customer Service Recovery Strategy 2022-08-30
6 Clues: Within 24 hours • Take responsibility • Contact all who need to know • Within a reasonable amount of time • All parties understand the solution • Showing concern or empathy for the problem
Customer Service Week 3 2023-09-15
Across
- This behavioral style is characterized by being introverted, task focused and detail oriented (like your instructor)
- A _______ loop shows a continuous cycle of improvement which starts with training
Down
- A generalization made about an individual or group and not based on reality
- The average efficiency rate of listening in the US
- Someone who either does not or perceives that he or she does not receive quality service is considered a ________ customer
- A ____ is a belief or opinion that a person has about an individual or group that may lead to prejudice
6 Clues: The average efficiency rate of listening in the US • A generalization made about an individual or group and not based on reality • A _______ loop shows a continuous cycle of improvement which starts with training • A ____ is a belief or opinion that a person has about an individual or group that may lead to prejudice • ...
Chapter 7 vocab 2021-11-22
Across
- the images consumers have of competing goods and services in the marketplace
- the descriptive charachteristics of a market soch as age,gender,race,income,and educational levels
- an identified market with excellent potential based on careful research
- people's interests and values
- the process of gaining competitive market information
- outlines how a company will present its product or service to the consumer and how it will compete in the marketplace with other businesses offering similar products and services
- dividing consumers into markets based on where they live
- competition in a market with businesses that offer the same type of product or service
- the total revenue that can be obtained from the market segment
Down
- exhibitions where companies associated with an industry gather to showcase their products
- the portion of the total market potential that each company expects in relations to its competitors
- the process of dividing a large group of consumers into subgroups based on specific characteristics and common needs
- rivalry among businesses on the basis of price and value
- how frequently consumers use products and the quantity of product used
- when a business competes with other companies offering products that are not in the same product category but that satisfy similar customer needs
- directs a company's marketing mix at a large and heterogeneous group of consumers
- divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service
- when businesses decide to emphasize factors of the marketing mix other than price
- the unique image of a product or service in a consumer's mind relative to similar competitive offering
19 Clues: people's interests and values • the process of gaining competitive market information • rivalry among businesses on the basis of price and value • dividing consumers into markets based on where they live • the total revenue that can be obtained from the market segment • how frequently consumers use products and the quantity of product used • ...
Chapter 7 vocab 2021-11-22
Across
- the images consumers have of competing goods and services in the marketplace
- the descriptive charachteristics of a market soch as age,gender,race,income,and educational levels
- an identified market with excellent potential based on careful research
- people's interests and values
- the process of gaining competitive market information
- outlines how a company will present its product or service to the consumer and how it will compete in the marketplace with other businesses offering similar products and services
- dividing consumers into markets based on where they live
- competition in a market with businesses that offer the same type of product or service
- the total revenue that can be obtained from the market segment
Down
- exhibitions where companies associated with an industry gather to showcase their products
- the portion of the total market potential that each company expects in relations to its competitors
- the process of dividing a large group of consumers into subgroups based on specific characteristics and common needs
- rivalry among businesses on the basis of price and value
- how frequently consumers use products and the quantity of product used
- when a business competes with other companies offering products that are not in the same product category but that satisfy similar customer needs
- directs a company's marketing mix at a large and heterogeneous group of consumers
- divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service
- when businesses decide to emphasize factors of the marketing mix other than price
- the unique image of a product or service in a consumer's mind relative to similar competitive offering
19 Clues: people's interests and values • the process of gaining competitive market information • rivalry among businesses on the basis of price and value • dividing consumers into markets based on where they live • the total revenue that can be obtained from the market segment • how frequently consumers use products and the quantity of product used • ...
HSN Quality and SOP Crossword 2016-08-09
Across
- When your customer tells you about their vacation you should _______ their comments
- At the end of the call you should give your customer a ____ thank you
- The return timeline is calculated as _____ days from the date the order processed
- If you need to find out whether a coupon can be used on an item, you can check here
- You must do this in order to count an item as an upsell
- The customer will be prevented from using flexpay for 1-3 years after ________ are paid
- A type of return policy for defective jewelry, apparel, and accessories
- You must ____ back new information such as name and email address
- A block that prevents customers from using flexpay (2 words)
- The proper way to offer upsells
Down
- A customer should generally expect to receive a refund within _____ days of shipping the return
- When the call is connected, you must immediately ____ your customer
- Before placing a new order, the customer must pay for any ________ flexpays
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
- Return Date tool found in Quick Links
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
- When entering a new address, you should do this to it
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
19 Clues: The proper way to offer upsells • Return Date tool found in Quick Links • When entering a new address, you should do this to it • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • You must ____ back new information such as name and email address • ...
HSN Quality and SOP Crossword 2016-08-09
Across
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
- When the call is connected, you must immediately ____ your customer
- The customer will be prevented from using flexpay for 1-3 years after ________ are paid
- When entering a new address, you should do this to it
- You must ____ back new information such as name and email address
- A type of return policy for defective jewelry, apparel, and accessories
- When your customer tells you about their vacation you should _______ their comments
- A block that prevents customers from using flexpay (2 words)
Down
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- The proper way to offer upsells
- At the end of the call you should give your customer a ____ thank you
- The return timeline is calculated as _____ days from the date the order processed
- If you need to find out whether a coupon can be used on an item, you can check here
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
- A customer should generally expect to receive a refund within _____ days of shipping the return
- Return Date tool found in Quick Links
- You must do this in order to count an item as an upsell
- Before placing a new order, the customer must pay for any ________ flexpays
19 Clues: The proper way to offer upsells • Return Date tool found in Quick Links • When entering a new address, you should do this to it • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • You must ____ back new information such as name and email address • ...
joc and siena 2024-11-26
Across
- repeating an action to make something better and get closer to the final result
- methods and strategies for making customers aware of a solution.
- a person who wants to solve a problem and who makes that solution into a viable business.
- a compilation of selected work collected throughout a designated period of time or experience.
- someone who has experience in a specific field and give help or advice.
- someone or something considered to be important or beneficial.
- a detailed examination of something
- money received from the sale of goods or services
- The way in which we measure the goals of our product or service
- the monetary value of the materials, resources and time incurred to develop and create a product or
Down
- the money gained from the sale or sales after expenses are paid.
- working through a set of processes or procedures to test out their effectiveness and learn where to
- Short term physical sales space
- a person with the mindset to solve a problem that benefits the social good.
- serious thought or consideration used to inform planning for the future.
- the act or practice of calling public attention to one's product, service, need, etc.
- not physically existing.
- meaningful catchphrase or slogan, usually used in advertising or communications.
- the places where you can generate solution sales, like an e-commerce or pop-up
- an exciting presentation a product or service and its business model for potential investors
20 Clues: not physically existing. • Short term physical sales space • a detailed examination of something • money received from the sale of goods or services • someone or something considered to be important or beneficial. • The way in which we measure the goals of our product or service • the money gained from the sale or sales after expenses are paid. • ...
definitions 2025-09-05
Across
- is the bottom limit you can get paid in the U.S.
- is where people might share or send messages about things, post video, post tweets, and even argue.
- is the export or import of goods or a tax duty.
- is to pay to share a message that gets people hooked to something.
- is a person who buys goods and services for their own use.
- is a low state of the economy people without jobs or money
- is making things that people want or need.
- is a degree awarded after completing four years of college.
- the amount of credits you have in high school.
- is to have a strong will for a thing or activity and you will not stop until it's done
Down
- is the price of a good going up usually in a percent.
- is the annual pay of someone that works a certain job.
- is a loan that is charged as interest to typically show the annel pay of a loan.
- advertising is talking to someone in person to share what you want them to buy
- is getting the product from the store to the customer
- is the price of a good or service.
- is how most people will make their money by selling or a service
- is an organization that sells goods or a service to make money.
- is a system for producing and exchanging goods and services.
- is when the economy shrinks and people lose their money and jobs.
20 Clues: is the price of a good or service. • is making things that people want or need. • the amount of credits you have in high school. • is the export or import of goods or a tax duty. • is the bottom limit you can get paid in the U.S. • is the price of a good going up usually in a percent. • is getting the product from the store to the customer • ...
TOTAL QUALITY MANAGEMENT 2014-10-29
Across
- Is a method for Translating customer needs to product specification
- Is NOT a tangible measure of quality?
- A Organization’s _____ guides the development of strategies by different groups within the organization.
- The largest impact of information technology for service has been in:
- Until the start of the 1980s, most U.S. companies focused on maintaining quality levels by utilizing which of the following practices?
- facilitate the identification, exploration, and graphical display of the POSSIBLE causes of an effect you would use a ______ diagram:
- The word _____ in quality means The ideal quality requirement.
- The Deming philosophy focuses on continual improvements in product and service quality by reducing uncertainty and _____ in design, manufacturing, and service processes, driven by the leadership of top management.
- Quality systems based on continuous improvement are usually based on the Japanese philosophy of:.
Down
- effective implementation of a strategy is achieved through action plans. This is called:
- A process is predictable if We can forecast its _____ .
- A _______ is used to document and better understanding of process:
- Another name of PDCA Tool in QC
- If a competitor’s product offers the same benefits at a lower price, then the competitor’s product provides Higher ____
- Cause-effect diagram tool is used in Problem _______
- Problem solving process begins with Problem _____ .
- A _______ Chart is used to Identify the most important items.
- One of the Seven tools.
- The _________ Award is Indication that TQM programs are effective
- Characteristics of effective brainstorming include __________ contribute without fear of ridicule.
20 Clues: One of the Seven tools. • Another name of PDCA Tool in QC • Is NOT a tangible measure of quality? • Problem solving process begins with Problem _____ . • Cause-effect diagram tool is used in Problem _______ • A process is predictable if We can forecast its _____ . • A _______ Chart is used to Identify the most important items. • ...
Lodging Careers 2024-09-16
Across
- Creates and implements marketing strategies to promote the hotel and attract guests.
- Oversees all operations and staff, ensuring guest satisfaction and financial success.
- Manages financial records, processes transactions, and oversees budgeting and financial reporting.
- Ensures the safety and security of guests, staff, and property.
- Delivers food and beverages to guest rooms and ensures satisfaction with service.
- Handles guest check-ins and check-outs, manages reservations, and provides customer service.
- Develops and implements strategies to attract business and group bookings, and manages client relationships.
- Assists guests with parking and retrieving their vehicles.
- Assists guests with luggage and provides information about the hotel and local area.
- Oversees dining services, including restaurants, bars, and room service.
- Oversees the operation of a hotel’s spa, including staff, treatments, and guest services.
Down
- Manages booking requests, processes reservations, and handles cancellations.
- Cleans and maintains guest rooms and common areas, ensuring cleanliness and comfort.
- Prepares and oversees the menu offerings in the hotel's restaurant or kitchen.
- Performs repairs and maintenance tasks to ensure the facility is in good working order.
- Manages the guest experience, handles complaints, and ensures high levels of satisfaction.
- Plans and organizes events, such as conferences, weddings, and banquets, within the hotel.
- Handles recruitment, training, and employee relations within the hotel.
- Assists guests with special requests, recommendations, and arrangements for activities and services.
- Analyzes and optimizes room rates and occupancy levels to maximize revenue.
20 Clues: Assists guests with parking and retrieving their vehicles. • Ensures the safety and security of guests, staff, and property. • Handles recruitment, training, and employee relations within the hotel. • Oversees dining services, including restaurants, bars, and room service. • Analyzes and optimizes room rates and occupancy levels to maximize revenue. • ...
BJC Crossword 3-13-25 2025-03-14
Across
- a careful plan or method
- Creating value
- Tax Finance
- Manufacture branches of a business that make the products or services for customers
- Bridges the gap between the organization
- Relationship company has with customer
- Handling the company's money
- Provides the developer with a diagram while developing the system to get all the components
Down
- Focuses on inspiring and guiding individuals and teams towards common goals
- Ensures that an organization consistently functions as intended
- Determines the processes of supplying customers with products
- Function of building and maintaining a successful team
- Service to sell
13 Clues: Tax Finance • Creating value • Service to sell • a careful plan or method • Handling the company's money • Relationship company has with customer • Bridges the gap between the organization • Function of building and maintaining a successful team • Determines the processes of supplying customers with products • Ensures that an organization consistently functions as intended • ...
BJC Crossword 3-13-25 2025-03-14
Across
- a careful plan or method
- Creating value
- Tax Finance
- Manufacture branches of a business that make the products or services for customers
- Bridges the gap between the organization
- Relationship company has with customer
- Handling the company's money
- Provides the developer with a diagram while developing the system to get all the components
Down
- Focuses on inspiring and guiding individuals and teams towards common goals
- Ensures that an organization consistently functions as intended
- Determines the processes of supplying customers with products
- Function of building and maintaining a successful team
- Service to sell
13 Clues: Tax Finance • Creating value • Service to sell • a careful plan or method • Handling the company's money • Relationship company has with customer • Bridges the gap between the organization • Function of building and maintaining a successful team • Determines the processes of supplying customers with products • Ensures that an organization consistently functions as intended • ...
KAB Crossword 3-13-25 2025-03-14
Across
- a careful plan or method
- Creating value
- Tax Finance
- Manufacture branches of a business that make the products or services for customers
- Bridges the gap between the organization
- Relationship company has with customer
- Handling the company's money
- Provides the developer with a diagram while developing the system to get all the components
Down
- Focuses on inspiring and guiding individuals and teams towards common goals
- Ensures that an organization consistently functions as intended
- Determines the processes of supplying customers with products
- Function of building and maintaining a successful team
- Service to sell
13 Clues: Tax Finance • Creating value • Service to sell • a careful plan or method • Handling the company's money • Relationship company has with customer • Bridges the gap between the organization • Function of building and maintaining a successful team • Determines the processes of supplying customers with products • Ensures that an organization consistently functions as intended • ...
Primark 2024-07-15
Across
- Our store manager
- Our area manager
- What you should do to boxes once they are empty
- We ask our customers to complete this if they are happy with our service
- Should always be full at the customer entrance
- The colour of fire escape signs
- Department 6
- What we do when we greet any customers/colleagues
- What we use to replenish folded stock
Down
- Department 11
- Department 5
- Bag that we offer customers when they are making a purchase
- One of our first aiders
- What we hang clothes on
- Where we send clothing to be recycled
- Credit card we do not accept
- Where you would find ladders
17 Clues: Department 5 • Department 6 • Department 11 • Our area manager • Our store manager • One of our first aiders • What we hang clothes on • Credit card we do not accept • Where you would find ladders • The colour of fire escape signs • Where we send clothing to be recycled • What we use to replenish folded stock • Should always be full at the customer entrance • ...
Retail Basics 2025-10-22
Across
- service helping before, after, & during shopping
- points rewards given to repeat customers
- leave act law allowing unpaid leave for families
- theft illegal use of someone's credit
- fraud dishonest activity by suppliers
- Buy online & pick up in store
- tags security devices that release ink if cut
- money a business keeps after paying all expenses
- amount added to the retail price
- area where incoming products are counted/inspect
Down
- cost of goods sold
- theft stealing cash /objects from your employer
- a reduction in the original selling price
- center place where products are stored
- merchandising designing store displays to attract
- profit profit after all costs are paid
- total income generated by sales before expenses
17 Clues: cost of goods sold • Buy online & pick up in store • amount added to the retail price • theft illegal use of someone's credit • center place where products are stored • fraud dishonest activity by suppliers • profit profit after all costs are paid • a reduction in the original selling price • points rewards given to repeat customers • ...
Unit 6. Cinema and shopping 2013-05-17
24 Clues: mall • cast • plot • till • scene • sales • horror • script • sequel • refund • bakers • basket • bargain • chemist • western • receipt • trolley • discount • butchers • customer • subtitles • soundtrack • newsagents • stationers
WHD General Campaign 2022-11-10
Across
- Who should we signpost the customer to if they are in the Broader Group?
- What type of benefit would a customer be claiming to be eligible for the WHD?
- What is the last day a WHD discount can be made?
- When a home is receiving electricity, what does it show that the home is on EES?
- What does an elderly customer need to be receiving to be able to get the WHD?
- What percentage of the Core 2 group will receive payment automatically?
- What is the deadline for making a claim?
- What is the scheme we are supporting?
- What is the Qualifying Day?
- How is a customer informed they are eligible for the discount?
Down
- What type of properties do WHD deal with?
- What is the equivalent group to Core Group 2 called in Scotland?
- What is the electricity meter admin number called?
- Who supports our client with data matching?
- Whos is our client?
- How much is the WHD discount?
- What does EES stand for?
- How many WHD schemes are there?
- What system do we use to check a customer's energy supplier?
- Who is the customer calling when they call us?
- If a customer is paying more than 10% of their income on fuel, what category would they fall into?
21 Clues: Whos is our client? • What does EES stand for? • What is the Qualifying Day? • How much is the WHD discount? • How many WHD schemes are there? • What is the scheme we are supporting? • What is the deadline for making a claim? • What type of properties do WHD deal with? • Who supports our client with data matching? • Who is the customer calling when they call us? • ...
Marketing Words 2016-09-01
Across
- an action that is done for you
- anything that can be bought or sold
- predict future sales and revenues
- group of customers who needs a company to satisfy
- Product, Place, Price and Promotion
Down
- and individual or group who buys products
- a concept, cause, issue, image or philosophy that can be marketed
- telling people about the product and company offers
- the process of physically delivering good to customers
- Mix plan of action for marketing a product
- Strength, Weakness, Opportunity, Threats
- Something that you can touch
- involves making products available to customers
13 Clues: Something that you can touch • an action that is done for you • predict future sales and revenues • anything that can be bought or sold • Product, Place, Price and Promotion • Strength, Weakness, Opportunity, Threats • and individual or group who buys products • Mix plan of action for marketing a product • involves making products available to customers • ...
THE PARADISE CARPET 2025-06-18
Across
- The boys' supervisor
- Time spent by protagonist in the owner's service
- Name of protagonist
- The rich man's daughter's wedding month
- The intense feeling of relief after reading an emotional story, however tragic
- Country where the story is set
- The social issue Gavin exposes in this story
- The owner of the carpet business
Down
- In the centre of the paradise carpet design
- The unfair customer
- Number of months until the daughter's wedding
- Last (shocking) word of the story
- The young boys are compared to these artists
13 Clues: Name of protagonist • The unfair customer • The boys' supervisor • Country where the story is set • The owner of the carpet business • Last (shocking) word of the story • The rich man's daughter's wedding month • In the centre of the paradise carpet design • The young boys are compared to these artists • The social issue Gavin exposes in this story • ...
HSN The Quality of Your Calls 2016-08-09
Across
- A type of return policy for defective jewelry, apparel, and accessories
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
- If you need to find out whether a coupon can be used on an item, you can check here
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- When your customer tells you about their vacation you should _______ their comments
- At the end of the call you should give your customer a ____ thank you
- The customer will be prevented from using flexpay for 1-3 years after ________ are paid
- The return timeline is calculated as _____ days from the date the order processed
Down
- The proper way to offer upsells
- When the call is connected, you must immediately ____ your customer
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
- When entering a new address, you should do this to it
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
- A customer should generally expect to receive a refund within _____ days of shipping the return
- You must do this in order to count an item as an upsell
- Return Date tool found in Quick Links
- Before placing a new order, the customer must pay for any ________ flexpays
- A block that prevents customers from using flexpay (2 words)
- You must ____ back new information such as name and email address
19 Clues: The proper way to offer upsells • Return Date tool found in Quick Links • When entering a new address, you should do this to it • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • You must ____ back new information such as name and email address • ...
B2+ travel and transport vocab 2021-01-17
Across
- A single flight to a destination
- Safety device for passengers on the seat
- Seating,arranged perpendicular to aisle
- Effect on the body clock by 2 timezones
Down
- Taking more than one plane on a journey
- A long distance plane journey
- The customer service staff on the flight
- The walkway in the plane
- Unpredictable movement caused by weather
9 Clues: The walkway in the plane • A long distance plane journey • A single flight to a destination • Taking more than one plane on a journey • Seating,arranged perpendicular to aisle • Effect on the body clock by 2 timezones • The customer service staff on the flight • Safety device for passengers on the seat • Unpredictable movement caused by weather
AML/CFT review 2023-12-31
Across
- Acronym for a money service business
- A common name for virtual currency
- Acronym for anti money laundering
- CDD stands for Customer Due _______
Down
- BSA is the acronym for Bank ____ Act
- Acronym for combating the financing of terrorist
- What is the name of DSB’s fraud software
- Financial activities on a website are part of Reg __
- A politically exposed person
9 Clues: A politically exposed person • A common name for virtual currency • Acronym for anti money laundering • CDD stands for Customer Due _______ • Acronym for a money service business • BSA is the acronym for Bank ____ Act • What is the name of DSB’s fraud software • Acronym for combating the financing of terrorist • Financial activities on a website are part of Reg __
Holidays 2025-08-06
Across
- Tailored itinerary made for a specific client
- Financial protection document issued before travel
- Booked by the ticketing team
- Team responsible for passport, visa & ticket sharing
Down
- Issued for hotels or flights before departure
- Support provided while the customer is traveling
- Required before flying internationally
- Unique ID for every confirmed holiday trip
- Issued when a service is cancelled
9 Clues: Booked by the ticketing team • Issued when a service is cancelled • Required before flying internationally • Unique ID for every confirmed holiday trip • Issued for hotels or flights before departure • Tailored itinerary made for a specific client • Support provided while the customer is traveling • Financial protection document issued before travel • ...
louis 2024-11-26
Across
- a product or service that can be sold to customers to solve a specific problem or need.
- money received from the sale of goods or services.
- the total money set aside for a needed purpose.
- Segments: groups of people who are likely to purchase a specific product or service solution
- Value Proposition: The most important benefit or outcome our solution provides. Also known as a
- unable to be touched or grasped; not having physical presence.
- money, people, and other things necessary for launching a service or product.
- Metrics: The way in which we measure the goals of our product or service.
- not physically existing
- the monetary value of the materials, resources and time incurred to develop and create a product or
Down
- physical and digital places where a solution can be sold.
- Relations: methods and strategies for making customers aware of a solution.
- Structure: a description of the expenses and costs associated with developing the solution.
- and sets it apart from its competitors
- the money gained from the sale or sales after expenses are paid.
- money spent or costs incurred to generate revenue.
- a unique design, sign, symbol, words, or a combination of these, that create an image that identifies a
- a person who wants to solve a problem and who makes that solution into a viable business
- to make something.
- an unwelcome situation or fact to address. OR the need or want we can meet.
- Streams: the places where you can generate solution sales, like an e-commerce or pop-up
21 Clues: to make something. • not physically existing • and sets it apart from its competitors • the total money set aside for a needed purpose. • money received from the sale of goods or services. • money spent or costs incurred to generate revenue. • physical and digital places where a solution can be sold. • unable to be touched or grasped; not having physical presence. • ...
Cloud Services 2016-11-27
Across
- PaaS
- "I used these ___________ to help me complete the setup of my server"
- A system supplying a cloud server for a purchaser
- It contains all the information but can't be seen like a normal server.
- Are able to be bought when ever wanted
Down
- SaaS
- Customer Relationship Management
- The knowledge that you can gain from third party tools.
- IaaS
9 Clues: SaaS • PaaS • IaaS • Customer Relationship Management • Are able to be bought when ever wanted • A system supplying a cloud server for a purchaser • The knowledge that you can gain from third party tools. • "I used these ___________ to help me complete the setup of my server" • It contains all the information but can't be seen like a normal server.
A Piece of the Puzzle 2013-03-12
Across
- Regional Service Center
- Process involving notifying the insurance company of a patients pending procedure and obtaining approval
- Department Responsible for verifying insurance coverage and benefits
- State funded program
- Software program used for registering patients
- Motor vehicle accident
- Staff member responsible for working with patients on financial issues
- Makes a huge impact on the hospital's bottom line
- Software program used to obtain patient estimates
- Federal law detailing patient's rights to how their information is used and shared
- Form printed at the time of registration showing the patient's information
Down
- Software program used for electronic medical records
- Federally funded insurance program
- Department responsible for the time of service contact with the patient
- What we all have at the end of the day on a Monday!
- Patient who does not have insurance coverage or the balance after insurance has paid
- Very stressful time of month when we're trying desperately to meet all of our goals
- Internet program used to verify eligibility
- Money that is not collected in a timely manner
- Customer service rules to live by
- Amount of reimbursement a specific payer will pay for a specific procedure based on our contracted rate with them
- Department responsible for scheduling patients
- Clinical staff charged with reviewing clinical criteria for admission and discharge planning
- Assists with screening patients for possible Medicaid coverage
- What we will achieve when we all work together!
25 Clues: State funded program • Motor vehicle accident • Regional Service Center • Customer service rules to live by • Federally funded insurance program • Internet program used to verify eligibility • Software program used for registering patients • Money that is not collected in a timely manner • Department responsible for scheduling patients • ...
Marketing Plan Notes, Part 1 2024-04-01
Across
- “Price” needs to consider if the company can make a _________________.
- One of the most recognizable logos worldwide. Is Yellow and Red and is the first letter of the company.
- A logo helps give a company or business a ___________ identity.
- Marketing considers primary and secondary _________________ to inform a plan.
- The most important part of promotion is _____________________.
- Marketing involves attracting and _____________________ satisfied customers.
- Marketing is responsible for all the activities leading to the ____________ of a product between company and customer.
- A brand name and logo are most often associated with this P of the marketing mix.
Down
- Marketing is a form of ____________________ between you and your customers with the goal of selling your product or service to them.
- What major sports marketing event happens the last two weeks of March?
- A type of advertising that is used primarily along interstates.
- A visual identity for a company and it’s brand.
- The ________ -___________ point is where total costs equal total sales. (No dash in middle on crossword)
- Marketing is important whether you are selling a product or a ____________________.
- “Price” needs to consider if it is _______________ with other similar products.
- “Place” deals primarily with different channels of _____________________.
- Marketing helps businesses ___________ customers.
- Brochures, Ads, and other Information is most often associated with this P of the marketing mix.
- A group of customers who share a common want or need.
- Communicating the ________________ of a product or service is a key aspect of marketing.
20 Clues: A visual identity for a company and it’s brand. • Marketing helps businesses ___________ customers. • A group of customers who share a common want or need. • The most important part of promotion is _____________________. • A type of advertising that is used primarily along interstates. • A logo helps give a company or business a ___________ identity. • ...
WALKER IS FORD 2024-08-22
Across
- The name of the system used daily for anything customer information, including tickets
- The head of our mobile team's government name
- Vince’s favorite kind of fruit (hint: it’s his go-to nickname)
- The number of service advisors we have
- The numerical amount of f***s everyone seems to give
- This name is shared by two people in service – HINT: it is someone’s last name, and the other person’s first.
- As of August 2024, in addition to being a shop foreman, Justin is also _____ tech
- The color that the sales department wears on Fridays
- When you visit our website, this is the name of our associate who speaks with you through the chat
- Instead of bro, Steve likes to say _____
- The number of mobile vans we have
- This type of cheese also happens to be someone in service’s last name
Down
- Walker is _____
- Abbreviation for repair order
- The name of our pickup and delivery program
- Kian Williams nickname _________
- The furry mascot of Ford, also the name of a truck
- The last time slot for appointments during weekdays
- The head of our mobile team's fun name, coined by Kirk. Also the name of a Mustang
- The name of our transmission tech
- The acronym for a super basic service we can do on almost any vehicle
- 23S55's affected vehicle
- The only female salesperson, besides an internet sales specialist
- Ryan Holcomb's regular customers are also called his Holcomb _______ ..
24 Clues: Walker is _____ • 23S55's affected vehicle • Abbreviation for repair order • Kian Williams nickname _________ • The name of our transmission tech • The number of mobile vans we have • The number of service advisors we have • Instead of bro, Steve likes to say _____ • The name of our pickup and delivery program • The head of our mobile team's government name • ...
complaints crossword 2015-01-08
Across
- what we need to do straight away when a customer complains
- the complaint would be logged as this if we have done something to cause the complaint
- we need to do this to transfer the complaint to triage
- use this when dealing with complaints
- the team the complaint goes to if we escalate the complaint
- if we are escalating the complaint to someone in CCS what do we need to do?
- one of these is on your team
- what has caused the customer to complain?
- complaint should be logged as this if we havent done anything wrong
Down
- if the customer is happy with the response what do we do with the complaint?
- summary of..
- if a customer is not happy this is a ..
- an explanation of what caused the customer to complain
- expression of
- area of
- customer needs to do this with our response so we can close down the complaint
- name of our complaints system
17 Clues: area of • summary of.. • expression of • one of these is on your team • name of our complaints system • use this when dealing with complaints • if a customer is not happy this is a .. • what has caused the customer to complain? • an explanation of what caused the customer to complain • we need to do this to transfer the complaint to triage • ...
Customer Service Week Quiz 2023 2023-10-04
8 Clues: EMEA • Korea, Japan, ANZK. • Total country shipped • Total CS in Cryovac plant. • China Taiwan Hong Kong Malaysia • Monthly data provided by Sales. • Action needed upon new order received. • India, Indonesia, Philippines, Thailand.
Vocab: Pre-made Meals (1) 2024-01-22
8 Clues: n. internet user • n. customer _____ • n. the influence/effect • adj. ____ noodles/coffee • v. to officially tell people something • v. to help something to develop or increase • v. to make someone feel admiration and respect • adj. having the right qualities for a particular person, purpose, or situation
HSN Quality and SOP Crossword 2016-08-09
Across
- The return timeline is calculated as _____ days from the date the order processed
- You must do this in order to count an item as an upsell
- When your customer tells you about their vacation you should _______ their comments
- Before placing a new order, the customer must pay for any ________ flexpays
- If you need to find out whether a coupon can be used on an item, you can check here
- Return Date tool found in Quick Links
- The proper way to offer upsells
- When entering a new address, you should do this to it
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
- You must ____ back new information such as name and email address
Down
- At the end of the call you should give your customer a ____ thank you
- A customer should generally expect to receive a refund within _____ days of shipping the return
- When the call is connected, you must immediately ____ your customer
- The customer will be prevented from using flexpay for 1-3 years after ________ are paid
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- A type of return policy for defective jewelry, apparel, and accessories
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
- A block that prevents customers from using flexpay (2 words)
19 Clues: The proper way to offer upsells • Return Date tool found in Quick Links • When entering a new address, you should do this to it • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • You must ____ back new information such as name and email address • ...
Service Behaviors 2016-09-28
Across
- We are fully accountable for the service delivered to our customers. We take ownership of customer needs and responsible to provide solutions for our customers.
- We provide all service in a confidential, secure and private manner.
- Our services are fast, easy and always accessible.
Down
- We do what we say, when we say we will. Our focus is the long term relationship with the customers.
- We are honest and transparent on fees, processes and delivery times.
- At every touch point, we deliver out services consistently and work as a team dedicated to satisfying the customer.
6 Clues: Our services are fast, easy and always accessible. • We are honest and transparent on fees, processes and delivery times. • We provide all service in a confidential, secure and private manner. • We do what we say, when we say we will. Our focus is the long term relationship with the customers. • ...
Business (Asya Peacock) 2016-08-26
Across
- Customers who purchase goods and services for their own use
- Anything that can be bought or sold
- The term for all the activities involved in developing and exchanging products
- Money earned in exchange for work
- Something a person wants or desires, but can survive without
- Something a person must have in order to survive, such as food, clothing, and shelter
Down
- an action or task that is performed, usually for a fee
- An individual or group who buys products
- The characteristics of a product that satisfy wants and needs
- of living: A level of material comfort measured by the goods,service,and luxuries available
10 Clues: Money earned in exchange for work • Anything that can be bought or sold • An individual or group who buys products • an action or task that is performed, usually for a fee • Customers who purchase goods and services for their own use • Something a person wants or desires, but can survive without • The characteristics of a product that satisfy wants and needs • ...
This Week.... 2022-07-29
Across
- We know where his mother lives
- What a person should do when another person is talking
- Quick meal for hired help
- Has a hidden sleep timer and bad customer service
- Window covering sometimes electrically operated
Down
- Person Jim wants to sit with and “listen”
- Baltic country
- Woman with less stress because projects are completed
- Its always something…
9 Clues: Baltic country • Its always something… • Quick meal for hired help • We know where his mother lives • Person Jim wants to sit with and “listen” • Window covering sometimes electrically operated • Has a hidden sleep timer and bad customer service • Woman with less stress because projects are completed • What a person should do when another person is talking
Know PL! 2022-06-29
Across
- First name of Latest Alpha Call
- Name of our monthly partner newsletter
- Name of our customer service head
- ICICI Plan giving taxfree fixed returns
- Our Quantamental PMS with automated ETF Investing
Down
- The paper that gave us Best Brand award
- Head of our PMS Sales team
- Our brand for online advisory services
- Our inhouse training cell for learning
9 Clues: Head of our PMS Sales team • First name of Latest Alpha Call • Name of our customer service head • Name of our monthly partner newsletter • Our brand for online advisory services • Our inhouse training cell for learning • The paper that gave us Best Brand award • ICICI Plan giving taxfree fixed returns • Our Quantamental PMS with automated ETF Investing
Holidays 2025-08-06
Across
- Tailored itinerary made for a specific client
- Financial protection document issued before travel
- Booked by the ticketing team
- Team responsible for passport, visa & ticket sharing
Down
- Issued for hotels or flights before departure
- Support provided while the customer is traveling
- Required before flying internationally
- Unique ID for every confirmed holiday trip
- Issued when a service is cancelled
9 Clues: Booked by the ticketing team • Issued when a service is cancelled • Required before flying internationally • Unique ID for every confirmed holiday trip • Issued for hotels or flights before departure • Tailored itinerary made for a specific client • Support provided while the customer is traveling • Financial protection document issued before travel • ...
Business Correspondence 2025-10-24
Across
- The amount of money still owed or remaining to be paid on an account or invoice.
- The exchange of letters, emails, or messages between people or companies.
- A situation when something (such as a delivery, payment, or response) happens later than expected or planned.
- A request to buy goods or services from a company.
- The act of giving money for goods or services that have been bought or provided
- The features of a product or service that make it attractive to customers.
- An arrangement that allows a customer to buy goods or services now and pay later.
- To send goods to a customer after an order has been placed.
- Mentioning a related document, previous communication, person, or case to provide context or support in a letter.
Down
- To confirm that something, such as an order or a letter, has been received
- Something different that can be chosen instead of another option
- A written record showing the details of money a customer owes or has paid to a company within a period of time.
- A written or electronic document that shows payment has been made or goods have been received.
- A verb meaning to include or send something together with a letter or package, usually in the same envelope.
- A formal request for information, especially about products or prices
- A document sent by a seller to a buyer that lists the goods or services provided and the amount of money to be paid.
16 Clues: A request to buy goods or services from a company. • To send goods to a customer after an order has been placed. • Something different that can be chosen instead of another option • A formal request for information, especially about products or prices • The exchange of letters, emails, or messages between people or companies. • ...
School Store 2025-03-10
Across
- – The percentage of revenue that remains as profit after deducting the cost of goods sold and operating expenses.
- – The process of creating a unique identity, name, logo, and overall perception of a product, service, or company in the minds of consumers.
- – The point at which total revenue equals total costs, meaning a business is not making a profit or loss.
- – The sale of goods and services directly to consumers for personal use, typically through stores, online platforms, or other distribution channels.
- – A long-term plan that outlines how a company will promote its products or services to attract and retain customers, often including pricing, advertising, and distribution tactics.
- – A special event held to celebrate the official opening of a new business or store, often featuring promotions, giveaways, or special discounts to attract customers.
Down
- – The method businesses use to determine the price of their products or services to balance profitability, competition, and customer demand.
- – The process of promoting and selling products, including how they are displayed in stores, packaged, and marketed to encourage purchases.
- – The amount added to the cost of a product to determine its selling price, usually expressed as a percentage of the cost.
- – An unplanned purchase made by a consumer, often driven by emotions, attractive displays, or limited-time offers.
- – The location where a customer completes a purchase, such as a physical store checkout or an online payment system.
- – The level of desire and willingness of consumers to purchase a product or service at a given price.
- – A strategy that focuses on a specific group of consumers who are most likely to be interested in a product or service based on demographics, interests, and buying behavior.
- – The activities and strategies businesses use to advertise and market their products or services to increase awareness and sales.
- – The direct costs associated with producing or purchasing the products a company sells, including materials and labor.
15 Clues: – The level of desire and willingness of consumers to purchase a product or service at a given price. • – The point at which total revenue equals total costs, meaning a business is not making a profit or loss. • – The percentage of revenue that remains as profit after deducting the cost of goods sold and operating expenses. • ...
Intro to Economics Vocab 2021-10-12
Across
- a gathered amount of valuable resources that can be measured in good or money
- when one thing is lost after a choice is made, this usually results in an opportunity being lost
- The work done by a body of people for a wage
- any reward or prize that motivates a person to finish a task
- a good and or service that benefits and is resourceful to society
- a transaction that includes no physical or perishable goods be transferred between people
- the value of a product that would be considered "the next best thing" the value of the things given up
- resources natural and human products used to make goods and provide services
- something a person would require to survive
- When the demand for goods and service is higher than what a business or supplier can provide
- the amount of benefit measured from a good or service
Down
- a person understanding and committing to the risk of starting a new company or business
- an area occupied by all natural resources
- the combination of products to create something for consumption
- resources that are used for production of goods and services such as marketing
- a curve that shows the different amounts of 2 or more different products
- the complete amount of happiness or the satisfactory level coming from the customer after having consumed a product
- something thats desired
18 Clues: something thats desired • an area occupied by all natural resources • something a person would require to survive • The work done by a body of people for a wage • the amount of benefit measured from a good or service • any reward or prize that motivates a person to finish a task • the combination of products to create something for consumption • ...
Final Exam: Unit 1 2022-06-23
Across
- the amount of income a business or person has earned, minus expenses
- a quantity of goods held in stock
- the intentional movement of a company’s funds into one’s own possession as an act of theft
- the entire process involved in developing and exchanging products
- the price at which the retailer sells to the direct consumer
- a product the consumer desires but can live without
- the level of material comfort a society enjoys as measured by goods and services
- objects that can be handled, felt, and easily measured
Down
- any variables within an economy that cause a change in price, or supply or demand, of a good or service
- the process and activity of making a product
- when businesses of the same industry fight to sell to the same customer
- an individual who purchases a good or service for personal use
- the point in the supply/demand curve in which the quantity demanded is equal to the quantity supplied
- the accounting method of spreading the cost of a tangible asset over time
- a product a consumer must have in order to survive
- ease of which an asset can convert to cash
- financial obligation a company might have during its business operations
- an intangible product that is often expressed in the provision of space, time, and intellectual energy
18 Clues: a quantity of goods held in stock • ease of which an asset can convert to cash • the process and activity of making a product • a product a consumer must have in order to survive • a product the consumer desires but can live without • objects that can be handled, felt, and easily measured • the price at which the retailer sells to the direct consumer • ...
ethen 2024-11-26
Across
- Structure: a description of the expenses and costs associated with developing the solution.
- Segments: groups of people who are likely to purchase a specific product or service solution
- Entrepreneur: a person with the mindset to solve. a problem that benefits the social good
- Relations: methods and strategies for making customers aware of a solution
- Segments: groups of people who are likely to purchase a specific product or service solution.
- money received from the sale of goods or services.
- Streams: the places where you can generate solution sales, like an e-commerce or pop-up
- the ability to understand and share the feelings of another.
- an unwelcome situation or fact to address. OR the need or want we can meet.
- the total money set aside for a needed purpose.
Down
- physical and digitals places where a solution can be sold.
- a product or service that can be sold to customers to solve a specific problem or need
- the monetary value of the materials, resources and time incurred to develop and create a product or
- a problem solving technique that involves free contribution of ideas from members
- Metrics: The way in which we measure the goals of our product or service
- unable to be touched or grasped; not having physical presence.
- money spent or costs incurred to generate revenue.
- someone or something considered to be important or beneficial
- the money gained from the sale or sales after expenses are paid
- Value Proposition: The most important benefit or outcome our solution provides. Also known as a
20 Clues: the total money set aside for a needed purpose. • money spent or costs incurred to generate revenue. • money received from the sale of goods or services. • physical and digitals places where a solution can be sold. • the ability to understand and share the feelings of another. • someone or something considered to be important or beneficial • ...
Chapter 1 Key Terms 2025-08-25
Across
- A plan businesses use that has price, product, place, and promotion
- something you desire
- Total sales of the business's part in a market
- A organization that involves in commercial activities
- The process or technique of promoting, selling, and distributing a product or service
- something you need to live
- A work that a business does for someone else
- The jobs that helps businesses sell, like promoting and distributing products
Down
- Something a business makes for consumers to buy it
- A specific group of people a business wants to sell and promote to
- A method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors
- Trying to find out what people want to buy, often use questions and surveys to learn what products sell
- A formulated thought or opinion.
13 Clues: something you desire • something you need to live • A formulated thought or opinion. • A work that a business does for someone else • Total sales of the business's part in a market • Something a business makes for consumers to buy it • A organization that involves in commercial activities • A specific group of people a business wants to sell and promote to • ...
Marketing Vocabulary 2019-03-13
Across
- The use of a specific story or set of images and music to entice consumers to buy a product.
- Written, printed, digital, audio, or online information to make something known to the public.
- Spur of the moment purchases made without thinking it logically and without any emotion.
- The promotion of a favorable image between a business and the public.
- Something that is absolutely necessary
- The amount that your product will be bought or sold for.
- To use someone for your own advantage.
Down
- Researching different products to compare prices and quality.
- Strategies used to accomplish a goal. Ex. Use of bright colors.
- A detailed plan including the strategies planned to achieve the profit goals.
- Other businesses who are selling the same products or services that you sell.
- A group of people that share something in common, such as their age groups, gender, or income level.
- The art of enclosing or protecting products for distribution, storage, sale and use.
- The way you are going to advertise your product or service.
- The process of communicating the value of a product or service to a customer.
- Where you sell your product, the store you choose and the location in the store that you choose.
- a particular group of consumers at which a product or service is aimed.
- The symbol that a company uses so that you will recognize their products.
18 Clues: Something that is absolutely necessary • To use someone for your own advantage. • The amount that your product will be bought or sold for. • The way you are going to advertise your product or service. • Researching different products to compare prices and quality. • Strategies used to accomplish a goal. Ex. Use of bright colors. • ...
Commerce terms 2023-07-31
Across
- products that tend to be bought at the same time because they are usually used together
- The gradual decrease in price of something over the years
- Fresh vegetables are an example of ___-_______ goods
- physical produced objects for which a demand exists, and could be transported and sold
- ____ pricing is the price for one unit or measurement.
- a type of license that grants another business permission to sell goods or services under the provider's name
- __________ income is the net income (after tax)
- A product/service that are seen by consumers as essentially the same or similar-enough product
- ________ services are used by businesses to provide goods or other services (so that other retailers and services can run)
- These goods usually last for three years or longer
- a type of marketing that involves direct interaction with customers in order to sell/promote a product
Down
- the 'customer' buying the goods or receiving the service provided by producers
- an _______ buy is an unplanned purchase
- tasks performed for the benefit of consumers
- _____ income is the total earnings of an individual before any deductions such as tax
- _______ programs offer discounts, rewards and other incentives for the consumer's repeat use
- A written guarantee from the producer to the purchaser promising repair or replacement of the item if necessary during a specified time period
- a shopping _________ sorts shops by the type of service they provide
18 Clues: an _______ buy is an unplanned purchase • tasks performed for the benefit of consumers • __________ income is the net income (after tax) • These goods usually last for three years or longer • Fresh vegetables are an example of ___-_______ goods • ____ pricing is the price for one unit or measurement. • The gradual decrease in price of something over the years • ...
Mobile Terminology 2023-04-22
Across
- The typical situation, and processes are remaining the same and not changing
- This tool is used by tier 1 agents to escalate an issue to tier 1 leadership, a tier 3 agent or to the RMA group
- when the customer is no longer connected to our wireless network they are ___
- Literally means one million pixels, the resolution of digital cameras and camera phones is often measured in this
- A device which automates retrieval and processing of information by phone using touch tone signaling or voice recognition to access information residing on a server to give a response // The robot lady that helps direct customers when they call in
- A one time only PIN that agents send to the customer's email or phone
Down
- The actual phone number one would dial to reach a specific mobile phone
- Controls every task your device carries out and manages system resources like the service connection
- The memory of a phone used to store apps, files, and multimedia, and in some phones it is expandable
- Protects a customer’s device against loss, theft, accidental damage and includes hardware service for mechanical/electrical breakdown
- The name of the Wifi Hotspots designed for out-of-home use
- This is where the operating system, application programs, and data in CURRENT use are kept so they can be quickly reached by the device’s processor
- Spectrum Mobile customers are required to review and consent to the Terms of Service and Policies before activating their mobile services
- Antennas that can service an area within a wireless service provider’s network
- Self-contained mini programs that live and run on the phone’s home screen
- Gives customers the option of paying in easy monthly installments
16 Clues: The name of the Wifi Hotspots designed for out-of-home use • Gives customers the option of paying in easy monthly installments • A one time only PIN that agents send to the customer's email or phone • The actual phone number one would dial to reach a specific mobile phone • Self-contained mini programs that live and run on the phone’s home screen • ...
Jetstar Cabin Crew Knowledge 2016-05-06
Across
- Who can authorise a full complimentary service?
- Shoes must be cleaned and ______.
- Finish this service promise sentence: Make a ________.
- How many minutes must you sign on before your first flight of the day duties?
- What is the device called that is used during boarding?
- What is the only temperature that can be used for heating food?
- What must be submitted if you are concerned about safety?
- Every _____ minutes the toilet must be checked.
- When using the oven, what must you wear?
- What colour is the lid for the cory pot containing coffee?
- Who can authorise refunds?
- STAF, CREW and _______ are all SSRs for types of Jetstar employees.
- What is Jetstar's ground breaking new point of sale device?
- SSR for a five dollar voucher
- How many bracelets can Jetstar Cabin Crew wear?
Down
- What function do you perform if you were out of a product on board?
- What type of payment do we take on INTL Services?
- What does NPS stand for?
- Do we place the tea bag in the cup when serving?
- How many brand values are there?
- What must be visible in the seat pocket?
- Where must all perishables be returned to straight after service?
- What organisation benefits from Star Kids?
- SSR for Upfront Seating
- When the cleaners are called to the aircraft, it is called a ____Clean.
- How can a customer receive a receipt?
26 Clues: SSR for Upfront Seating • What does NPS stand for? • Who can authorise refunds? • SSR for a five dollar voucher • How many brand values are there? • Shoes must be cleaned and ______. • How can a customer receive a receipt? • What must be visible in the seat pocket? • When using the oven, what must you wear? • What organisation benefits from Star Kids? • ...
VÄLISREISI KORRALDAMINE 2016-03-22
Across
- Money paid to secure a reservation.
- Twin Room e. kahekohaline eraldi vooditega tuba.
- Detailed description of a traveller’s journey.
- Term used to describe any place or service used by tourists, including hotel, motel, inn, lodge or other
- A less expensive time to travel as result of lower consumer volume during these periods.
- facility, as well as tour, attraction or activity.
- Estimated Time of Departure
- Single Room e. ühekohaline tuba.
- Relating to accommodation, occurs when a guest is pre-assigned a room, which is available to them on arrival.
- Double Room e. kahekohaline tuba ühe suure voodiga.
- Estimated Time of Arrival
Down
- A selection, typically at an increased price, added to a travel reservation.
- Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.
- A flight that travels directly to its destination without connections or layovers.
- Tourist Information Centre
- Negotiated rate for convention, trade show, meeting, tour or incentive group.
- Free of charge
- Suppliers of tourist services and products.
- A ticket in which no money will be returned if the customer no longer intends to use the ticket.
- To double-check a reservation.
- No charge is made for the item or service offered.
- Dates available for booking a tourism product.
- A small fee that a travel agency or services adds to the total fee in order to make money.
- Greenwich Mean Time
24 Clues: Free of charge • Greenwich Mean Time • Estimated Time of Arrival • Tourist Information Centre • Estimated Time of Departure • To double-check a reservation. • Single Room e. ühekohaline tuba. • Money paid to secure a reservation. • Suppliers of tourist services and products. • Detailed description of a traveller’s journey. • Dates available for booking a tourism product. • ...
Facilities 2024-05-10
Across
- a new deadly acute respiratory illness in humans
- desk: department that provides assistance with an issue
- metrics by which that service is measured
- use of science and math to design or make things.
- management: function assists in managing obligations in an effective manner;
- being free from danger.
- Scheduled maintenance
- a country's navy.
- An American government-subsidized housing development with relatively low rents.
- an estimate of income and expenditure for a set period of time.
- the provision of food and drink at a social event or other gathering.
Down
- man: a person able or employed to do occasional repairs and minor renovations.
- adhering to a rule
- remove dirt, marks, or stains
- not a man
- marshal: an official who is responsible for enforcing fire regulations
- measurable value that demonstrates how effectively a service is achieving
- dark brown bitter beer brewed from malt partly charred or browned by drying at a high temperature.
- a formal social occasion held to welcome someone or to celebrate an event.
- to stir or mix something
- aid: help given to a sick or injured person until full medical treatment is available.
- : the action of making laws
- of house : not the back of your home
- protecting the site and surrounding land and ecosystems
- service: making sure clients needs are met in a manner that reflects positively on the company or business.
- computer-based control system
26 Clues: not a man • a country's navy. • adhering to a rule • Scheduled maintenance • being free from danger. • to stir or mix something • : the action of making laws • remove dirt, marks, or stains • computer-based control system • of house : not the back of your home • metrics by which that service is measured • a new deadly acute respiratory illness in humans • ...
Marketing Concepts 2023-01-24
Across
- The interest of your target market is an example of this.
- The income of your target market is an example of this.
- I help customers locate and obtain products and service.
- How many marketing functions are there?
Down
- The customer most likely to buy a company's product.
- I am the location a consumer can get a product they want or need.
- I am a business promotion that appeals to emotion.
- Just one of my role is the process of creating exchange between buyers and sellers.
- I am the value of a product or service.
- I am a business promotion that is logic driven.
10 Clues: I am the value of a product or service. • How many marketing functions are there? • I am a business promotion that is logic driven. • I am a business promotion that appeals to emotion. • The customer most likely to buy a company's product. • The income of your target market is an example of this. • I help customers locate and obtain products and service. • ...
Elementary Business Terms 2 2021-01-12
Across
- An estimate of revenue and expenditure for a set period of time
- The amount for which a thing is sold or can be bought.
- A Trade ventured into.
- A monthly payment made to use a service for a period of time
- The Negative difference between the amount earned and the amount spent.
Down
- A good or service a company makes to sell.
- The point where revenue is equal to expenditure.
- A place were goods can be bought and sold.
- The Positive difference between the amount earned and the amount spent.
- Any individual, household, or company representative that acts as a buyer of goods and services.
10 Clues: A Trade ventured into. • A good or service a company makes to sell. • A place were goods can be bought and sold. • The point where revenue is equal to expenditure. • The amount for which a thing is sold or can be bought. • A monthly payment made to use a service for a period of time • An estimate of revenue and expenditure for a set period of time • ...
DoubleTree By Hilton 2025-03-17
Across
- - DoubleTree's signature treat given to guests (6 letters)
- - Who was the owner of Hilton? (6 letters)
- - A term referring to Hilton's service model of warmth and respect (5 letters)
- - How many fire assembly points do we have? (5 letters)
- - A model for customer service at Hilton, 'Make it ___' (4 letters)
- - The 'L' in Hilton's leadership philosophy (10 letters)
Down
- - Where can the list of first aiders be found? (9 letters)
- - A term used for active attack or suspicious items at Hilton (3 letters)
- - Hilton Honors is a ___ program for frequent guests (7 letters)
- - Who is at the heart of Hilton's hospitality? (6 letters)
10 Clues: - Who was the owner of Hilton? (6 letters) • - How many fire assembly points do we have? (5 letters) • - The 'L' in Hilton's leadership philosophy (10 letters) • - Where can the list of first aiders be found? (9 letters) • - DoubleTree's signature treat given to guests (6 letters) • - Who is at the heart of Hilton's hospitality? (6 letters) • ...
Prin. of Entrepreneurship:Marketing 2025-05-23
Across
- a good or service
- dynamic activities that identify, anticipate, and satisfy customer demand to make a profit
- where someone resigns and how the location's region, climate, and population density are
- a person's lifestyle factors and beliefs
- The amount added to the product cost to determine it's selling price
- a person who creates a new business venture, takes financial risks, and assumes responsibility for the success or failure of that venture.
Down
- a person's personal characteristics
- a customer's interaction with a particular product
- The way a product/service gets to the public
- a person or group who purchases goods and services primarily for personal use
10 Clues: a good or service • a person's personal characteristics • a person's lifestyle factors and beliefs • The way a product/service gets to the public • a customer's interaction with a particular product • The amount added to the product cost to determine it's selling price • a person or group who purchases goods and services primarily for personal use • ...
Amy Lockwood: Selling condoms in the Congo 2022-03-30
Across
- when we will to introduce a product or service to the market, we always you have to think in the...
- the messages can change in the consumer their...
- the private companies who sell condoms don´t use a difference in name product but sure in it
- the agencies who made donations use three main messages to their condoms: fear, financing and
- Amy talks about sell _________ in the congo
Down
- this video talks about a situation in the country of
- to understand the customer, we have to do a ______ research
- name that recieve the market or target
8 Clues: name that recieve the market or target • Amy talks about sell _________ in the congo • the messages can change in the consumer their... • this video talks about a situation in the country of • to understand the customer, we have to do a ______ research • the private companies who sell condoms don´t use a difference in name product but sure in it • ...
BEST SPOTLIGHT OF 2023 (so far) 2023-02-07
Across
- Lowes installation includes a ____ year installation warranty
- Lowes guarantees manufactured ________ to safeguard product warranties
- One of our core principles, Lowes prides itself on providing the best _____ on product and installation service
- Be sure to leverage our ______ when talking about products with the customer
Down
- Licensed and knowledgeable providers are chosen to handle the customers _____.
- Be sure to clearly explain the scope and _____ with the customer, to minimize confusion and frustration
- This years first specialty spotlight talks about setting clear _______ with our customers
- The _____ interaction with our customers is often the most memorable
8 Clues: Lowes installation includes a ____ year installation warranty • The _____ interaction with our customers is often the most memorable • Lowes guarantees manufactured ________ to safeguard product warranties • Be sure to leverage our ______ when talking about products with the customer • ...
GOOD CUSTOMER SERVICE TRAITS 2021-05-04
Across
- Treat customers as individuals, use the client´s name which is personalize conversation.
- Take responsibility for clients problems, offer a sincere apology when necessary
- Don´t make empty promises, be realistic
Down
- Listen to customers and don´t take complaints personally
- Take the time to fix the client´s problem
- Offer a solution, and focus options to solve costumers problems
6 Clues: Don´t make empty promises, be realistic • Take the time to fix the client´s problem • Listen to customers and don´t take complaints personally • Offer a solution, and focus options to solve costumers problems • Take responsibility for clients problems, offer a sincere apology when necessary • ...
Marketing Vocabulary 2019-03-13
Across
- The symbol that a company uses so that you will recognize their products.
- A detailed plan including the strategies planned to achieve the profit goals.
- Written, printed, digital, audio, or online information to make something known to the public.
- The art of enclosing or protecting products for distribution, storage, sale and use.
- Researching different products to compare prices and quality.
- Other businesses who are selling the same products or services that you sell.
- A group of people that share something in common, such as their age groups, gender, or income level.
- The process of communicating the value of a product or service to a customer.
- a particular group of consumers at which a product or service is aimed.
- To use someone for your own advantage.
Down
- The way you are going to advertise your product or service.
- The use of a specific story or set of images and music to entice consumers to buy a product.
- The amount that your product will be bought or sold for.
- The promotion of a favorable image between a business and the public.
- Something that is absolutely necessary
- Spur of the moment purchases made without thinking it logically and without any emotion.
- Where you sell your product, the store you choose and the location in the store that you choose.
- Strategies used to accomplish a goal. Ex. Use of bright colors.
18 Clues: Something that is absolutely necessary • To use someone for your own advantage. • The amount that your product will be bought or sold for. • The way you are going to advertise your product or service. • Researching different products to compare prices and quality. • Strategies used to accomplish a goal. Ex. Use of bright colors. • ...
Marketing Vocabulary 2019-03-13
Across
- The symbol that a company uses so that you will recognize their products.
- Strategies used to accomplish a goal. Ex. Use of bright colors.
- The use of a specific story or set of images and music to entice consumers to buy a product.
- Spur of the moment purchases made without thinking it logically and without any emotion.
- a particular group of consumers at which a product or service is aimed.
- A detailed plan including the strategies planned to achieve the profit goals.
- The way you are going to advertise your product or service.
- Other businesses who are selling the same products or services that you sell.
- Written, printed, digital, audio, or online information to make something known to the public.
Down
- A group of people that share something in common, such as their age groups, gender, or income level.
- Where you sell your product, the store you choose and the location in the store that you choose.
- Researching different products to compare prices and quality.
- The promotion of a favorable image between a business and the public.
- To use someone for your own advantage.
- The amount that your product will be bought or sold for.
- The process of communicating the value of a product or service to a customer.
- Something that is absolutely necessary
- The art of enclosing or protecting products for distribution, storage, sale and use.
18 Clues: To use someone for your own advantage. • Something that is absolutely necessary • The amount that your product will be bought or sold for. • The way you are going to advertise your product or service. • Researching different products to compare prices and quality. • Strategies used to accomplish a goal. Ex. Use of bright colors. • ...
Commerc 2024-03-05
Across
- List the types of finance available to consumers.
- Would you spend more time shopping for durable or non-durable goods?
- List 4 important things to remember when comparing prices between stores.
- What is a generic or own-label product? Why are they so common & popular?
- How do manufacturers use packaging to give themselves a competitive advantage in the marketplace?
- Explain why convenience & service have become increasingly important to consumers.
- Describe the difference between durable & non-durable goods.
- What is shopping hierarchy? What type of stores features at the different levels?
Down
- What is unit pricing? How can unit pricing help you get a better deal?
- What is meant by the term reliable?
- Define the terms: depreciation, complementary goods, substitute goods, consumer services, producer services
- What is a hire purchase agreement? How is hire purchase different from other forms of credit?
- What is a warranty? What features of a warranty should consumers look for when buying a product?
- What is a good. Explain the difference between a good & a service.
- Define the terms gross income & disposable income
- How has the shopping hierarchy in Australia changed over time? Provide reasons to account for these changes
- Outline the key factors that affect consumer decisions. Provide an example of each of these factors.
- Define the term impulse buying. What strategies can be used to address impulse buying?
18 Clues: What is meant by the term reliable? • List the types of finance available to consumers. • Define the terms gross income & disposable income • Describe the difference between durable & non-durable goods. • What is a good. Explain the difference between a good & a service. • Would you spend more time shopping for durable or non-durable goods? • ...
Make A Great Impression on the Customer 2022-03-28
Across
- You want to offer these before the customer offers their own
- Something that a dissatisfied customer wants when the company has, in some way, wronged the customer
- To be knowledgeable and accurate, you must speak with this
- _____ with the relationship in mind; MAGIC Step 5
- When you are doing this, you are offering options/solutions before the customer asks
- Includes a mindset of ownership as well as behaviors that are action and results oriented.
- In your greeting, you want the customer to feel Welcome, ______, and Important
Down
- Make a _____; MAGIC Step 1
- A perception that someone has of you
- Being proactive helps manage the interaction's _____.
- Words or phrases that put distance between you and the customer
- "Have a great day" is what type of phrase
- Educate with ____ information
- _____ Professionally; MAGIC Step 2
- Express ____ through words and tone
- Use customer's ____ as soon as you hear it
16 Clues: Make a _____; MAGIC Step 1 • Educate with ____ information • _____ Professionally; MAGIC Step 2 • Express ____ through words and tone • A perception that someone has of you • "Have a great day" is what type of phrase • Use customer's ____ as soon as you hear it • _____ with the relationship in mind; MAGIC Step 5 • Being proactive helps manage the interaction's _____. • ...
Crossword 2015-02-17
Across
- the language of Holland
- a synonym for "under"
- another word for "shop"
- the mountains, valleys, planes and rivers etc that surround you
- a book that discusses an imaginary story
- similar to "pass time" or "give away money"
- what you keep your notes/papers in
- similar to "customer" but in a service-environment
Down
- where the management of a company is based
- the opposite of "low"
- more frequently than sometimes but less frequently than always
- a telephone but not a mobile phone
- the opposite of "buy"
13 Clues: the opposite of "low" • a synonym for "under" • the opposite of "buy" • the language of Holland • another word for "shop" • a telephone but not a mobile phone • what you keep your notes/papers in • a book that discusses an imaginary story • where the management of a company is based • similar to "pass time" or "give away money" • ...
BJC Crossword 3-13-25 2025-03-14
Across
- a careful plan or method
- Creating value
- Tax Finance
- Manufacture branches of a business that make the products or services for customers
- Bridges the gap between the organization
- Relationship company has with customer
- Handling the company's money
- Provides the developer with a diagram while developing the system to get all the components
Down
- Focuses on inspiring and guiding individuals and teams towards common goals
- Ensures that an organization consistently functions as intended
- Determines the processes of supplying customers with products
- Function of building and maintaining a successful team
- Service to sell
13 Clues: Tax Finance • Creating value • Service to sell • a careful plan or method • Handling the company's money • Relationship company has with customer • Bridges the gap between the organization • Function of building and maintaining a successful team • Determines the processes of supplying customers with products • Ensures that an organization consistently functions as intended • ...
BJC Crossword 3-13-25 2025-03-14
Across
- a careful plan or method
- Creating value
- Tax Finance
- Manufacture branches of a business that make the products or services for customers
- Bridges the gap between the organization
- Relationship company has with customer
- Handling the company's money
- Provides the developer with a diagram while developing the system to get all the components
Down
- Focuses on inspiring and guiding individuals and teams towards common goals
- Ensures that an organization consistently functions as intended
- Determines the processes of supplying customers with products
- Function of building and maintaining a successful team
- Service to sell
13 Clues: Tax Finance • Creating value • Service to sell • a careful plan or method • Handling the company's money • Relationship company has with customer • Bridges the gap between the organization • Function of building and maintaining a successful team • Determines the processes of supplying customers with products • Ensures that an organization consistently functions as intended • ...
H12 & H13 2020-09-13
Across
- A marketing method that relies on consumers spreading information about a product or service
- Google coined this term to describe an internet-rich moment when a person turns to a device to act on a need
- A media metric that measures the number of people exposed to an advertisement
- Graphic advertising on the Internet that appears next to the content on web pages, instant message applications, email, etc
- A controlled experiment in which subjects are randomized into either test or control groups
- Marketing communications that are authored and placed through the efforts of others who are not controlled by the firm
- A map that shows consumers' perception of various brands
- Degree to which a piece of Internet content has been or might be shared in a short amount of time
- An internet advertising metric that can be defined simply as the amount spent to get an advertisement clicked
- A type of contextual advertising through which website owners pay an advertising fee to have their ad shown on search result pages
- A metric that tracks transactions that occur in a physical business or retail location, and in other offline channels, after a customer sees or engages with campaigns
- Media through which a company maintains complete control of the content and delivery of its message by contracting for a placement
- The number of people reached by a media placement
- Process of clicking on an online
- Information stored on a computer by a website that remembers user's preferences
- A model with six stages that depicts the process that consumers go through before purchasing a product
- A type of website that supports the posting or publishing of a user's own material
- Whether and how a marketing communication influenced consumers’ purchase behavior
- Programs that search the web for documents containing specified keywords and return a list of findings
- The dollar value of a customer relationship, based on the present value of the projected cash flows from the customer relationship
Down
- A metric that measures the average number of times a person in the target market is exposed to an advertisement
- Technologies that are not desktop/laptop based, such as web-enabled phones
- The rapid spread of a popular image, video, or link through a population by its being frequently shared with a number of individuals through electronic mail and social networking sites
- A planning process that ensures that all brand contacts received by a customer or prospect for a product, service, or organization are consistent over time and across media vehicles
- How widely and deeply a marketing communications message has spread through a population
- A brand’s marketing communications spending as a percentage of the total marketing communications spending in the product category
- Promotion tactics that are designed to build demand with end consumers so they have a desire for a product that brings them to the point of sale
- The process of using features that make a company website rank higher in the organic link on a search engine without paying any money
- A type website that supports the gathering, organizing, and online presentation related to a particular theme or topic
- An indication, usually expressed as a percentage, of how many people viewed or opened a marketing communication
- A metric that allows marketers to compare the reach offered by various media vehicles to their costs
- Collaborative subtype of content curation
- The strategy of sending appropriate ads or messages at the moment when the customer is about to make a decision about a relevant product or service
- A website on which reviews and ratings can be posted about people, businesses, or services
- Media that allows a marketer to customize his or her message to the particular needs of an individual customer
- Experiments in which the impact of a single variable is tested
- Media spend when customers, the press, and the public share a company's content or discuss a company's brand through word of mouth
- Media that is viewed by a mass audience where no customization of message is available
- Reach multiplied by frequency
- A metric that measures the qualitative value of an advertisement appearing in a certain media vehicle or in a certain location in a media vehicle
- Marketing approach that facilitates people to pass along a marketing message
- Media vehicles that are completely under the control of a firm
- to bring the consumer to the advertiser's destination
- Promotion tactics that are designed to motivate distribution channel partners or intermediaries to sell a product to consumers
- Average number of click-throughs per hundred ad impressions, expressed as a percentage
- Labels or categories that describe the content of a website, bookmark, photo, or blog post
46 Clues: Reach multiplied by frequency • Process of clicking on an online • Collaborative subtype of content curation • The number of people reached by a media placement • to bring the consumer to the advertiser's destination • A map that shows consumers' perception of various brands • Experiments in which the impact of a single variable is tested • ...
Military Service 2020-11-15
Across
- A .........army where all of the service members are volunteers.
- Another word for reenlist.
- A period of holiday or vacation or time off work.
- A surprise attack by troops who wait in the concealed position for the enemy to come to them.
- A system where young people join the military because they are forced to by laws.
- To complete one tour of duty and move on to the next one.
- A full-time, volunteer soldier in a professional army.
- To sign a contract with the military.
- Military actions.
- A person who joins the armed forces because he is forced to, not because he wants to.
Down
- A person who joins the armed forces because he wants to.
- To continue in the military when your first contract is over.
- An area in which operations are being carried out.
- up Another word to enlist.
- To leave the military.
- Another word for tour of duty.
- To make an application for a course or for promotion.
- To assign a serviceman or servicewoman to a new grouping or location.
- To join the armed forces as a volunteer.
19 Clues: Military actions. • To leave the military. • Another word for reenlist. • up Another word to enlist. • Another word for tour of duty. • To sign a contract with the military. • To join the armed forces as a volunteer. • A period of holiday or vacation or time off work. • An area in which operations are being carried out. • ...
Military Service 2020-11-15
Across
- A surprise attack by troops who wait in the concealed position for the enemy to come to them.
- To make an application for a course or for promotion.
- A person who joins the armed forces because he is forced to, not because he wants to.
- An area in which operations are being carried out.
- A full-time, volunteer soldier in a professional army.
- To sign a contract with the military.
- To assign a serviceman or servicewoman to a new grouping or location.
- To join the armed forces as a volunteer.
- Another word for reenlist.
- To leave the military.
Down
- Military actions.
- To complete one tour of duty and move on to the next one.
- Another word for tour of duty.
- A system where young people join the military because they are forced to by laws.
- To continue in the military when your first contract is over.
- up Another word to enlist.
- A .........army where all of the service members are volunteers.
- A person who joins the armed forces because he wants to.
- A period of holiday or vacation or time off work.
19 Clues: Military actions. • To leave the military. • up Another word to enlist. • Another word for reenlist. • Another word for tour of duty. • To sign a contract with the military. • To join the armed forces as a volunteer. • A period of holiday or vacation or time off work. • An area in which operations are being carried out. • ...
chemical service 2023-11-09
Across
- ____ perming only a section of a whole head of hair
- Metallic salts on the hair when getting a chemical servicethat may cause, uneven curls, severe discoloration, or hair ____.
- The_____ flat wrap is a perm wrap in which one end paper is placed under and another is placed over the strand of the hair being wrapped
- _____wrap, partings and bases radiate throughout the panels to follow the curvature of the head.
- _________or end wraps, are thin, absorbent papers used to decrease the moisture of the hair when wrapping and winding hair on the perm rods.
- A method of wrapping a permanent wave that is suitable for very ____ hair is the double-rod wrap
- When one end paper is folded in half over the hair ends like an envelope, it is called the___ .
- All perm wraps begin by sectioning the hair into panels that are further divided into subsections called base____.
Down
- The _____uses only one end paper and is placed over the top of the strand of hair.
- On-base placement, is hair wrapped 45-degree beyond ____to its base section and the rod is positioned half off the sections base
- Straight rods are equal in______along their entire length or curling area and produce a uniform curl along the entire width of the strand.
- ____ technique wrap uses zigzag parting to divide base areas.
- Base ______ refers to the position of the rod in relation to its base section and is determined by the angle at which the hair is wrapped.
- Male clients are looking to get perms, are for added texture,_____, style, and low maintenance.
- ______wrap is wrapped at an angle other than perpendicular to the length of the rod, which causes the hair to spiral along the length of the rod, like the stripes on a candy cane.
- The basic perm wrap is also called a ___ setwrap
- To make a smooth transition from the rolled section of the head to an unrolled section, use a ___ rod for the last rod next to an unrolled section
- _____wrap is used to prevent noticeable splits and to blend the flow of the hair.
- When performing a procedure for a preliminary test curl, wrap one rod in each different area of the head, including the top, the side, and the____.
19 Clues: The basic perm wrap is also called a ___ setwrap • ____ perming only a section of a whole head of hair • ____ technique wrap uses zigzag parting to divide base areas. • _____wrap is used to prevent noticeable splits and to blend the flow of the hair. • The _____uses only one end paper and is placed over the top of the strand of hair. • ...
Scary Service 2025-10-17
Across
- Please scan this QR code and leave us a ____ ____.
- This product prevents overdraft fees
- What Kristin likes to come over and help with
- Abreviation for Credit Bureau Report
- This product give you access to the equity in your property it can be open or close ended.
- What the kids say to get candy when they go door to door.
- Members come _____.
- Spirits who roam without bodies, but have previously lived.
- The oldest Sanderson Sister's first name.
Down
- Thacker Binx was changed into this by the Sanderson Sisters.
- What is this month's core value?
- Classic, Signature,Platinum are our options for the _____.
- Requires a $500 minium, but has a higher interest rate than a regular savings.
- October 31st
- People can recieve this instead of Direct Deposit when they get paid. (uses routing and account #)
- If a member had a large balance in their savings account but had to keep their funds liquad I would offer them this...
- There is a local college football game tonight the blue team is ____.
- This product comes with Identiy Protection, Mobile Phone Protection,Shopping Saver, Coupons Direct and more.
- He hides in the back, or in a glass box, and is the best boss.
19 Clues: October 31st • Members come _____. • What is this month's core value? • This product prevents overdraft fees • Abreviation for Credit Bureau Report • The oldest Sanderson Sister's first name. • What Kristin likes to come over and help with • Please scan this QR code and leave us a ____ ____. • What the kids say to get candy when they go door to door. • ...
Customer Service Week - Crossword #2 2024-10-07
Across
- Department responsible for developing, implementing, and managing pricing strategies
- ZipCode Finder used for orders shipping from this plant
Down
- ________Building Materials
- Individuals who buy goods or services for personal use
- Our CEO’s last name
- Understanding and relating to a customer's feelings and concerns
- Specific measurable objectives
- ERP Platform
8 Clues: ERP Platform • Our CEO’s last name • ________Building Materials • Specific measurable objectives • Individuals who buy goods or services for personal use • ZipCode Finder used for orders shipping from this plant • Understanding and relating to a customer's feelings and concerns • Department responsible for developing, implementing, and managing pricing strategies
3.01 LAP-PR-002 Razzle Dazzle 2021-10-27
Across
- A group of consumers who are the most likely prospects for a good, service, image, or idea
- A marketing function needed to communicate information about goods, services, images, and/or ideas to achieve a desired outcome
- Intangible activities that are performed by other people for money; productive acts that satisfy economic wants
- The combination of the four elements of marketing—product, place, promotion, and price
- Channel members operating between the producer and the consumer or industrial user to help in the movement of goods and services
- Image or impression of a business or organization that consumers have in their minds
Down
- The way something is viewed
- The people who buy goods and services
- Any paid form of nonpersonal presentation of ideas, images, goods, or services
- Tangible objects that can be manufactured or produced for resale
- A rival business that seeks to attract the same scarce customer dollars
- A good, service, or idea a business offers its customers
12 Clues: The way something is viewed • The people who buy goods and services • A good, service, or idea a business offers its customers • Tangible objects that can be manufactured or produced for resale • A rival business that seeks to attract the same scarce customer dollars • Any paid form of nonpersonal presentation of ideas, images, goods, or services • ...
3.01 Vocab 2021-11-03
Across
- A group of consumers who are the most likely prospects for a good, service, image, or idea
- A marketing function needed to communicate information about goods, services, images, and/or ideas to achieve a desired outcome
- Intangible activities that are performed by other people for money; productive acts that satisfy economic wants
- The combination of the four elements of marketing—product, place, promotion, and price
- Channel members operating between the producer and the consumer or industrial user to help in the movement of goods and services
- Image or impression of a business or organization that consumers have in their minds
Down
- The way something is viewed
- The people who buy goods and services
- Any paid form of nonpersonal presentation of ideas, images, goods, or services
- Tangible objects that can be manufactured or produced for resale
- A rival business that seeks to attract the same scarce customer dollars
- A good, service, or idea a business offers its customers
12 Clues: The way something is viewed • The people who buy goods and services • A good, service, or idea a business offers its customers • Tangible objects that can be manufactured or produced for resale • A rival business that seeks to attract the same scarce customer dollars • Any paid form of nonpersonal presentation of ideas, images, goods, or services • ...
The Service-Profit Chain 2023-03-27
Across
- A recommendation an individual customer gives among friends or family.
- The process of buying or obtaining something, products, services, companies, etc.
- All the customers a business manages to keep back to consume their products.
Down
- The type of customer who returns to the same store, product, service for their quality.
- A piece of knowledge or information that is shared so that it is benefitial.
- The net money a company gains after a given period.
- A set of links put together which follow a specific logic.
- All the individual parts of an entire chain which are interconnected.
8 Clues: The net money a company gains after a given period. • A set of links put together which follow a specific logic. • All the individual parts of an entire chain which are interconnected. • A recommendation an individual customer gives among friends or family. • A piece of knowledge or information that is shared so that it is benefitial. • ...
Marketing Review 2023-12-12
Across
- An item or service produced or provided by a company to satisfy the needs or wants of consumers.
- (Sales Message): Targeting the customer’s feelings and emotional responses.
- Media: Part of digital media, includes websites, social media platforms, blogs, online advertising, and other internet-based forms of communication.
- A marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea.
- Research: The process of gathering, analyzing, and interpreting information about a market, about a product or service to be offered for sale in that market.
- A combination of factors that can be controlled by a company to influence consumers to purchase its products. Typically includes Product, Price, Place, and Promotion.
- Differentiation: Making a product different from other similar products. Companies do this through unique features, branding, quality, or price.
- The process of promoting, selling, and distributing a product or service.
Down
- Communication: Communication intended to persuade an audience to accept a certain viewpoint or to take a specific action.
- The location and methods used to make the product available to the customer.
- of Mass Media: Includes broadcast (TV, radio), print (newspapers, magazine), outdoor (billboards, signs), digital (websites, social media), and others.
- Segmentation: The process of dividing a target market into smaller, more defined categories.
- of Communication: The means through which messages are conveyed, like print, broadcast, digital, and face-to-face.
- Message Presentation: There are two ways - intellectually, appealing to logic and reason, and emotionally, appealing to feelings and emotions.
- Activities undertaken to make the product or service known to the marketplace and to encourage customers to buy. Price: The amount of money charged for a product or service.
- Communication: Communication that is not directly aimed at a specific individual, such as advertising or public relations.
- of Research: To inform business decisions by understanding the dynamics of the market including consumer preferences and competitive dynamics.
- (Sales Message): Appealing to the customer’s rational thought and logical reasoning.
18 Clues: The process of promoting, selling, and distributing a product or service. • (Sales Message): Targeting the customer’s feelings and emotional responses. • The location and methods used to make the product available to the customer. • (Sales Message): Appealing to the customer’s rational thought and logical reasoning. • ...
Operations Crossword 2021-09-19
Across
- Performing activities with minimum wastage of resources.
- Detailed drawing and specification for product and services.
- What the customers want.
- Enter into a formal agreement.
- Managing the inner work of the business.
Down
- Process order of the operation.
- Also known as fitness of a product and service.
- The result product after the process.
- Issued to increase customer confidence.
9 Clues: What the customers want. • Enter into a formal agreement. • Process order of the operation. • The result product after the process. • Issued to increase customer confidence. • Managing the inner work of the business. • Also known as fitness of a product and service. • Performing activities with minimum wastage of resources. • ...
Business 2022-10-13
Across
- Top employee in a company
- time length of time it takes a delivery to arrive
- function involving buying and negotiating
- Service meeting the needs of customers
Down
- the process of making and delivering a product
- financial officer that reports to VP of Finance
- management person responsible for a department
- chief executive officer
- convince a purchaser to obtain a product
9 Clues: chief executive officer • Top employee in a company • Service meeting the needs of customers • convince a purchaser to obtain a product • function involving buying and negotiating • the process of making and delivering a product • management person responsible for a department • financial officer that reports to VP of Finance • ...
HOLIDAY WONDER AWAITS 2023-11-21
Across
- /_______ windows and processes do not change as a result of the extended holiday return period.
- /What paid fulfillment option is available on the AOS App that utilizes courier services to deliver from the ARS to the customer, making it the fastest fulfillment option on eligible products?
- /What can you recommend to ensure protection across all of hero products?
- /What gift idea under $200 could be made even more special by offering personalization?
- /Which Apple product is the best recommendation for a customer looking for a computer with a 15” screen size?
Down
- /When it comes to purchasing a new iPhone during the holidays, there’s no better place to buy than______.
- /What item with varying dollar amounts are popular as gifts but are also not eligible for price matching?
- /What do we call non hero products that a specialist can recommend to offers a complete solution? (Not a service)
- /What payment method might assist the customer in affording a holiday gift for a loved-one that may offer affordability options?
- /On the 8th of what month is the final date a customer is able to return or exchange a purchase or gift for the holidays?
10 Clues: /What can you recommend to ensure protection across all of hero products? • /What gift idea under $200 could be made even more special by offering personalization? • /_______ windows and processes do not change as a result of the extended holiday return period. • ...
MAGIC: Greeting 2022-04-05
Across
- This greeting type is when we initiate the interaction by calling the customer
- A customer forms an impression of us within how many seconds of the conversation?
- Fill in the blank: In your greeting, the customer should feel Welcome, ____, and Important
- slightly pause between each component of your greeting to ensure you have this type of pace
- This indicates the team/department/client that you represent; it is a component listed for any greeting type
- An idea, feeling, or opinion that someone forms of another person
- Asking the customer how you can be of assistance; this component is only found for an inbound call
- You should always provide this in your greeting
Down
- This describes the type of impression you want to introduce your customer with
- Another way to make an impression on your customer if they do not answer
- The first component in any type of greeting
- This is the type of tone you should have in your greeting
- This type of tone may make a customer reconsider interacting with you to help solve their problem
- You want to use these types of words when you greet the customer
- If you do this facial expression while you are interacting on the phone, your customer will hear it
15 Clues: The first component in any type of greeting • You should always provide this in your greeting • This is the type of tone you should have in your greeting • You want to use these types of words when you greet the customer • An idea, feeling, or opinion that someone forms of another person • Another way to make an impression on your customer if they do not answer • ...
Funnel Cake Fun 2023-12-04
Across
- Braud's Funnel Cakes are always
- Braud's funnel cakes are_______ funnel cakes
- Braud's Funnel Cakes are the
- Everyone _____ Braud's Funnel Cake Cafe
Down
- Braud's has over ____ delicious flavors
- Brauds's Funnel Cake Cafe also sells
- What city is Braud's Funnel Cake Cafe located?
- Braud's Funnel Cake Cafe Customer Service is ___
8 Clues: Braud's Funnel Cakes are the • Braud's Funnel Cakes are always • Brauds's Funnel Cake Cafe also sells • Braud's has over ____ delicious flavors • Everyone _____ Braud's Funnel Cake Cafe • Braud's funnel cakes are_______ funnel cakes • What city is Braud's Funnel Cake Cafe located? • Braud's Funnel Cake Cafe Customer Service is ___
Service Behaviors 2016-09-28
Across
- We provide all service in a confidential, secure and private manner.
- Our services are fast, easy and always accessible.
Down
- We are fully accountable for the service delivered to our customers. We take ownership of customer needs and responsible to provide solutions for our customers.
- At every touch point, we deliver out services consistently and work as a team dedicated to satisfying the customer.
- We are honest and transparent on fees, processes and delivery times.
- We do what we say, when we say we will. Our focus is the long term relationship with the customers.
6 Clues: Our services are fast, easy and always accessible. • We provide all service in a confidential, secure and private manner. • We are honest and transparent on fees, processes and delivery times. • We do what we say, when we say we will. Our focus is the long term relationship with the customers. • ...
Service Behaviors 2016-09-28
Across
- We are fully accountable for the service delivered to our customers. We take ownership of customer needs and responsible to provide solutions for our customers.
- We provide all service in a confidential, secure and private manner.
- Our services are fast, easy and always accessible.
Down
- We do what we say, when we say we will. Our focus is the long term relationship with the customers.
- At every touch point, we deliver out services consistently and work as a team dedicated to satisfying the customer.
- We are honest and transparent on fees, processes and delivery times.
6 Clues: Our services are fast, easy and always accessible. • We provide all service in a confidential, secure and private manner. • We are honest and transparent on fees, processes and delivery times. • We do what we say, when we say we will. Our focus is the long term relationship with the customers. • ...
Service Behaviors 2016-09-28
Across
- Our services are fast, easy and always accessible.
- We provide all service in a confidential, secure and private manner.
- At every touch point, we deliver our services consistently and work as a team dedicated to satisfying the customer.
Down
- We are honest and transparent on fees, processes and delivery times.
- We are fully accountable for the service delivered to our customers. We take ownership of customer needs and responsible to provide solutions for our customers.
- We do what we say, when we say we will. Our focus is the long term relationship with the customers.
6 Clues: Our services are fast, easy and always accessible. • We are honest and transparent on fees, processes and delivery times. • We provide all service in a confidential, secure and private manner. • We do what we say, when we say we will. Our focus is the long term relationship with the customers. • ...
Economics Basics 2021-09-14
Across
- The value of a product or service expressed in dollars and cents and is determined by many factors, including supply and demand
- The economic principle that demand goes up when prices come down, an comes down when prices go up
- Any location where producers and consumers come together to engage in the buying or selling of goods and services
- A person who takes risks and starts a venture to solve a problem or to take advantage of an opportunity; a person who provides an innovative product or service to meet a consumer want or need
- People who work to produce goods and services in a business; also known as workforce or labour
- The reward that an owner receives for taking risks. It is the money left over from sales after the costs and expenses of operating a business have been paid
- A charitable organization or charity that does not seek profit from the operations of the business and raises funds for a specific goal
- Items that can be seen and touched
- Items not necessary for survival but that adds pleasure and comfort to life
- Resources such as equipment, a building, or money, that are used to produce goods and services
- A person who buys goods and services. Also referred to as a customer
- Quantity of goods and materials kept on hand
- Another name for economic resource
- When businesses are in control and can charge high prices and raise prices when costs go up
- Patrons of a particular store or business
- Assistance provided, usually in return for payment, that satisfies needs or wants of consumers
- The quantity of a good or service that producers can provide, determined by the costs of producing it and by the price people are willing to pay for it
- An individual or business that makes a product or provides services
- When consumers have the power to choose where they will buy goods and services, and how much they will pay for them
Down
- An independent association of persons who utilize the goods and services offered and come together to meet their economic, social, and cultural needs and goals
- An organization, often a charitable organization, that does not seek to make a profit from the operations of the business
- The way business and government work together to provide goods and services to consumers, and ensure that a country's resources will not be overstretched
- The quantity of a good or service that consumers are willing and able to buy
- Expenditures that help a business generate revenue; assets that are consumed in the process of generating revenue
- Having the ability to pay all debts and meet financial obligations
- A situation in which two or more businesses try to sell the same type of product or service to the same customer
- The raw material that come from the earth, the water, and the air
- The amount of money that is required for each stage of production
- This means through which goods and services are made available to consumers
- The economic principle that supply goes up, and cones down when prices come down
- Mutually dependent; relying on others who also rely on you
- A product or service that consumers no longer want because it has become outdated or outmoded or has been replayed by a new or improved product
- Items necessary for survival such as food, clothing, or shelter
33 Clues: Items that can be seen and touched • Another name for economic resource • Patrons of a particular store or business • Quantity of goods and materials kept on hand • Mutually dependent; relying on others who also rely on you • Items necessary for survival such as food, clothing, or shelter • The raw material that come from the earth, the water, and the air • ...
VET Business 2023-09-13
Across
- Service Activities aiding customer needs and satisfaction, encompassing inquiries and issue resolution.
- Active, non-judgmental reception and comprehension of spoken or written information.
- Development Lifelong learning and skill improvement to enhance career expertise.
- Document A record used in organizations for communication, decision-making, or transaction support.
- A detailed payment request for goods or services provided, including costs and payment terms.
Down
- Exchange of information through diverse channels for shared understanding.
- Art of reaching mutual agreements through discussion and compromise, often in business.
- Collaborative effort by individuals for a common goal, emphasizing coordination and shared contribution.
8 Clues: Exchange of information through diverse channels for shared understanding. • Active, non-judgmental reception and comprehension of spoken or written information. • Development Lifelong learning and skill improvement to enhance career expertise. • Art of reaching mutual agreements through discussion and compromise, often in business. • ...
Tackett's Busy Bees 2024-03-13
Across
- Flight information
- Family visits, journalistic activities, religious activities, and humanitarian projects are all acceptable reasons to visit?
- PCS is an elite Team dedicated to preserving our Customer Service brand by reaching out to our Customers before, during, and after operational events that may adversely impact their travel experience.
Down
- Part of an itinerary on which a fare applies.
- Customer advised to inform station
- located in the RR account in TLC to indicate an online account has been created
- View standby position, vier standby flight, receive mobile boarding pass
- chlorine, varnishes, fertilizer, and oxygen bottles are all
8 Clues: Flight information • Customer advised to inform station • Part of an itinerary on which a fare applies. • chlorine, varnishes, fertilizer, and oxygen bottles are all • View standby position, vier standby flight, receive mobile boarding pass • located in the RR account in TLC to indicate an online account has been created • ...
HSN Quality and SOP Crossword 2016-08-09
Across
- At the end of the call you should give your customer a ____ thank you
- You must ____ back new information such as name and email address
- A block that prevents customers from using flexpay (2 words)
- A customer should generally expect to receive a refund within _____ days of shipping the return
- If you need to find out whether a coupon can be used on an item, you can check here
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
- Before placing a new order, the customer must pay for any ________ flexpays
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
- The proper way to offer upsells
- When the call is connected, you must immediately ____ your customer
Down
- Return Date tool found in Quick Links
- When entering a new address, you should do this to it
- The return timeline is calculated as _____ days from the date the order processed
- A type of return policy for defective jewelry, apparel, and accessories
- You must do this in order to count an item as an upsell
- The customer will be prevented from using flexpay for 1-3 years after ________ are paid
- When your customer tells you about their vacation you should _______ their comments
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
19 Clues: The proper way to offer upsells • Return Date tool found in Quick Links • When entering a new address, you should do this to it • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • You must ____ back new information such as name and email address • ...
BANKING 2025-09-19
Across
- 23:50 - 00:30
- iM뱅크
- YOU ARE PROCESSING THE DEPOSIT OF CUSTOMER
- NH MILD
- BAM AQUINO
- KBSTAR.COM
- ASIABET,PRINCE,SUPER9BET
Down
- 제주
- YOU ARE PROCESSING THE WITHDRAW OF CUSTOMER
- WINNER, DRBET, BTS, STOP
- YOU ARE ACCEPTING SAME REQUEST OF CUSTOMER
- EVERY HOUR DOING
- OLD SITE ON BANKING // STERLING TIME
- HANDSOME MANAGER
- 1.4% CASINO OTHER NAME
- 088
- 011
- OTHER VIRTUAL ACCOUNT
18 Clues: 제주 • 088 • 011 • iM뱅크 • NH MILD • BAM AQUINO • KBSTAR.COM • 23:50 - 00:30 • EVERY HOUR DOING • HANDSOME MANAGER • OTHER VIRTUAL ACCOUNT • 1.4% CASINO OTHER NAME • WINNER, DRBET, BTS, STOP • ASIABET,PRINCE,SUPER9BET • OLD SITE ON BANKING // STERLING TIME • YOU ARE ACCEPTING SAME REQUEST OF CUSTOMER • YOU ARE PROCESSING THE DEPOSIT OF CUSTOMER • YOU ARE PROCESSING THE WITHDRAW OF CUSTOMER
