customer service Crossword Puzzles

Core Values 2014-03-13

Core Values crossword puzzle
Across
  1. individual differences
  2. highest standard of customer service
  3. gaining knowledge
  4. values that are essential
Down
  1. community engagement
  2. moral and ethical standards
  3. Empowering
  4. practicing civility

8 Clues: Empowering • gaining knowledge • practicing civility • community engagement • individual differences • values that are essential • moral and ethical standards • highest standard of customer service

H&T Unit 1 Vocabulary 2023-11-01

H&T Unit 1 Vocabulary crossword puzzle
Across
  1. the business or employees who welcomes a guest
  2. someone who receives a benefit from someone else’s service
  3. one that flows from start to finish with no interruptions or challenges for the customer
  4. the management of conventions, exhibitions and other large scale events
  5. travel for purposes such as leisure, business, or other reasons
  6. receiving guests in a way that is friendly and welcoming
  7. responsibilities that are outsourced to another company
  8. the inability of a business to be moved
  9. the renting of a place to stay for a short period of time
  10. a written document that outlines procedures that should take place in the event of an emergency
Down
  1. businesses that are similar or dependent on one another
  2. a business sector that includes restaurants and hotels, casinos and cruises, amusement parks, etc.
  3. a product offered (a hotel room, a meal, etc.) that is only for the guest’s consumption (use) and not their ownership
  4. a process of steps that are taken to address customer complaints
  5. work done that benefits others
  6. when a business has only so many products to sell each day, and these products cannot be warehoused for future
  7. the act of traveling to another country for medical care
  8. providing guests with amusement or enjoyment
  9. four stages that hotel guests go through from the time that they book their stay until the time they leave

19 Clues: work done that benefits others • the inability of a business to be moved • providing guests with amusement or enjoyment • the business or employees who welcomes a guest • businesses that are similar or dependent on one another • responsibilities that are outsourced to another company • the act of traveling to another country for medical care • ...

E commerce 2020-01-07

E commerce crossword puzzle
Across
  1. - business to consumer
  2. a design for the successful operation of a business identify revenue source customer base proud and detail of financing
  3. - electronic auction type seller place items at sites for auction and buyers bid continuously for them
  4. - buying selling transferring or exchange of production service or information via computer network including the internet
  5. -a private police force that guards a building campus park
  6. to consumer- what does c2c stand for
  7. - commerical transaction conducted electronic on the internet
  8. - is a relatively new concept in marketing which is a virtual marek place
  9. way that a buyer choose to compensate the seller of a good or service that is also acceptable to the seller
  10. - assign a brand name to
  11. what does B2B stand for
  12. - A degree of digitisation purely physical organization example purchasing books from a physical bookstore
  13. - degree of digitisation all dimensions are digital
Down
  1. - another term for e- commerce
  2. electronic auction type buyers post a request for quotation with information on the desired purchase supplies study the RFQ and sumbit bids electronically
  3. mechanism through which business and customer can buy and sell on the internet
  4. - is the buying and selling of goods and services through wireless Handheld device such as cellular telephone and personal digital assistant
  5. - E-commerce mechanism collection of individual shop under one internet address associated with B2c e commerce
  6. - business to business

19 Clues: - business to consumer • - business to business • what does B2B stand for • - assign a brand name to • - another term for e- commerce • to consumer- what does c2c stand for • - degree of digitisation all dimensions are digital • -a private police force that guards a building campus park • - commerical transaction conducted electronic on the internet • ...

RAVING FANS QUOTES 2024-05-15

RAVING FANS QUOTES crossword puzzle
Across
  1. "GIVE 'EM JUNK AND THEY'RE NOT _____"
  2. “EVERYONE _____ BY THE PRODUCT IS A CUSTOMER”
  3. “TO BE CONSISTENT YOU HAVE TO HAVE _____”
  4. “THOSE WHO DECIDE TO REALLY TRY TO GIVE GOOD CUSTOMER SERVICE OFTEN AIM TO BE _____ TO EVERYBODY.”
  5. “DELIVER THE VISION PLUS ONE _____”
Down
  1. “SYSTEMS GIVE YOU A FLOOR, NOT A _____”
  2. “IT’S EASY TO SMILE WHEN YOU’RE HAVING A _____”
  3. "YOU DON'T OWN THOSE CUSTOMERS, THEY'RE JUST _____ ON YOUR DOORSTEP"
  4. “YOU HAVE TO CREATE RAVING RANS TO BE _____”
  5. “RESPONDING TO WHAT CUSTOMERS SAY IS _____”
  6. “LISTEN TO THE MUSIC AS WELL AS THE _____”

11 Clues: “DELIVER THE VISION PLUS ONE _____” • "GIVE 'EM JUNK AND THEY'RE NOT _____" • “SYSTEMS GIVE YOU A FLOOR, NOT A _____” • “TO BE CONSISTENT YOU HAVE TO HAVE _____” • “LISTEN TO THE MUSIC AS WELL AS THE _____” • “RESPONDING TO WHAT CUSTOMERS SAY IS _____” • “YOU HAVE TO CREATE RAVING RANS TO BE _____” • “EVERYONE _____ BY THE PRODUCT IS A CUSTOMER” • ...

Egencia Happiness Driven Game 2020-10-20

Egencia Happiness Driven Game crossword puzzle
Across
  1. Low Cost Carrier in India
  2. We should always use _____ language with our clients.
  3. Tool which connects colleagues no matter where we are!
  4. Capital City of Australia
  5. We should always be _____ so that client will have confidence with our service.
  6. Always show _____ to let customer know you care for them.
  7. It was the busiest airport in Asia in 2019.
Down
  1. One of the core element of our service delivery.
  2. Number of POS in HDE
  3. Airline code: MS
  4. Name of our previous email tool
  5. The name of our telephony tool.
  6. Who are we, how do we all call ourselves?
  7. Hub of Ethihad Airways
  8. ______ Team serves our Egencia VIP travelers.

15 Clues: Airline code: MS • Number of POS in HDE • Hub of Ethihad Airways • Low Cost Carrier in India • Capital City of Australia • Name of our previous email tool • The name of our telephony tool. • Who are we, how do we all call ourselves? • It was the busiest airport in Asia in 2019. • ______ Team serves our Egencia VIP travelers. • One of the core element of our service delivery. • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. Ugly Covid test result
  2. The bane of a CEM
  3. Queen of the NOC
  4. Apps Expert
  5. Service Desk King
  6. Top of the Legacy Carousel Gang
  7. Joined
  8. Former Nortel Top Dog
  9. Scrum call
  10. Our Fearless Leader
  11. Teamwork
  12. Super Helpful Information (2 words)
  13. Could be personal or financial
  14. Promise
  15. So what do you think?
  16. Previous SDM
Down
  1. Dialog. Chat. Text.
  2. Necessary for a great relationship
  3. Like most of us post Covid
  4. MS motto (2 words)
  5. Makes the dream work
  6. Leave Me Alone
  7. Platform number 1
  8. KnowBe4
  9. Last Word in Telecom
  10. First Lady of NWNC Services
  11. In a world where you can be anything, be …
  12. Achieve Maximum Productivity
  13. The Exeter NOC Team
  14. Something To Strive for
  15. Service One Customer
  16. All Hands on Deck
  17. Stellar Platform unique to NWNC

33 Clues: Joined • KnowBe4 • Promise • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • Platform number 1 • All Hands on Deck • MS motto (2 words) • Dialog. Chat. Text. • The Exeter NOC Team • Our Fearless Leader • Makes the dream work • Last Word in Telecom • Service One Customer • Former Nortel Top Dog • So what do you think? • ...

Basic G2A Products! Test Yourself. 2017-03-29

Basic G2A Products! Test Yourself. crossword puzzle
Across
  1. G2A's quality-assurance service
  2. Communication channel reserved for Shield Members
  3. G2A Payment Platform
  4. G2A's affiliate program
  5. G2A.com is a...
  6. Program for independent Game Developers
Down
  1. If there is a problem with a key you use it to contact the Seller
  2. An amount of G2A Coins the customer gets with G2A Shield or Promotional Code
  3. Attractive offers visible on the main page of G2A every weekend
  4. Service allowing to store funds on G2A Account
  5. Most popular in-game items
  6. Section of G2A.com where FAQs are located
  7. You can withdraw money from G2A Wallet using Bank Transfers, Skrill, Webmoney and...

13 Clues: G2A.com is a... • G2A Payment Platform • G2A's affiliate program • Most popular in-game items • G2A's quality-assurance service • Program for independent Game Developers • Section of G2A.com where FAQs are located • Service allowing to store funds on G2A Account • Communication channel reserved for Shield Members • ...

Customer Service Week Word Challenge 2025-10-02

Customer Service Week Word Challenge crossword puzzle
Across
  1. What we provide to patients daily
  2. To pay attention carefully when someone is speaking Flying mammal
  3. The person we serve in healthcare
  4. The place where healing happens
  5. What Customer Service Week celebrates
  6. A simple act that makes a big difference
Down
  1. Deep concern for others' wellbeing
  2. Treating others the way you want to be treated
  3. Working together to achieve great results
  4. What a fiendly face should always wear

10 Clues: The place where healing happens • What we provide to patients daily • The person we serve in healthcare • Deep concern for others' wellbeing • What Customer Service Week celebrates • What a fiendly face should always wear • A simple act that makes a big difference • Working together to achieve great results • Treating others the way you want to be treated • ...

Chick-fil-A 2023-02-28

Chick-fil-A crossword puzzle
Across
  1. The amount of times the recipe has changed for the original sandwich
  2. Chick-fil-A was the first quick-service restaurant to offer which side?
  3. Abbreviation for Customer Experience Monitor
  4. Truett Cathy sold this as his first job
  5. this is used for allergies or special requests
  6. One of the core values
  7. Side item for breakfast
  8. A side item that we once sold
  9. The one and only day we are closed
  10. Customer Recovery Tool
  11. This is a personal responsibility
  12. We want to have a positive ____ on all who come in contact with Chick-fil-A
  13. Chick-fil-A is the largest buyer of which U.S. product?
Down
  1. Popular dressing
  2. how many sauces make chick-fil-a sauce
  3. We say this instead of "you're welcome"
  4. Founder of Chick-fil-A
  5. Slogan used for advertisements
  6. First breakfast menu item
  7. One of the Food Safety 5
  8. We use this term instead of refill
  9. Chick-fil-A's first mascot

22 Clues: Popular dressing • Founder of Chick-fil-A • One of the core values • Customer Recovery Tool • Side item for breakfast • One of the Food Safety 5 • First breakfast menu item • Chick-fil-A's first mascot • A side item that we once sold • Slogan used for advertisements • This is a personal responsibility • We use this term instead of refill • The one and only day we are closed • ...

4.2 Market Planning 2025-04-17

4.2 Market Planning crossword puzzle
Across
  1. Group an organization focuses on.
  2. Low quality, high price goods/services.
  3. Sales revenue as a percentage of total industry sales.
  4. Selecting a set number of people from different market segments.
  5. Group of target segment members providing feedback.
  6. Distinctive feature of a product or business.
  7. Segmenting by lifestyle and values.
  8. Group of customers with similar traits.
  9. Broad marketing approach without segmentation.
Down
  1. Approach focusing on meeting customer demands.
  2. Distinguishing a firm’s products from competitors in the same industry
  3. Low quality, low price goods or services.
  4. Activities to discover customer opinions and preferences.
  5. All potential customers in a market.
  6. Small discussion groups to gain insight into attitudes and behaviors.
  7. Buyers and sellers of a particular good or service.
  8. Demographic and psychographic characteristics of consumers in different market segments.
  9. Specialized products for a select market.
  10. High quality, high price goods/services.
  11. Secondary research revealing product/industry trends.
  12. Low priced high quality products.

21 Clues: Group an organization focuses on. • Low priced high quality products. • Segmenting by lifestyle and values. • All potential customers in a market. • Low quality, high price goods/services. • Group of customers with similar traits. • High quality, high price goods/services. • Low quality, low price goods or services. • Specialized products for a select market. • ...

Business 2026-04-05

Business crossword puzzle
Across
  1. A group of people working together
  2. A place where people work at desks
  3. Something you want to achieve
  4. A business organization that sells goods or services
  5. A planned piece of work with a goal
  6. A gathering where people discuss business matters
  7. The time when something must be finished
Down
  1. A person who works for a company
  2. A person or company that gives jobs to people
  3. Money a business makes after paying costs
  4. Something a company makes or sells
  5. Money you receive for your job every month
  6. A person who controls or leads a team
  7. A person who buys a product or service
  8. Work done for customers (not a physical product)

15 Clues: Something you want to achieve • A person who works for a company • A group of people working together • Something a company makes or sells • A place where people work at desks • A planned piece of work with a goal • A person who controls or leads a team • A person who buys a product or service • The time when something must be finished • ...

Enterprise/business words 2013-04-26

Enterprise/business words crossword puzzle
Across
  1. the process to make a product
  2. Doing some work for someone.
  3. A commercial business.
  4. How much the product/service costs.
Down
  1. A business that sells products/services for a good cause.
  2. The management of money.
  3. An organization which sells goods and services for money.
  4. A business promoting and selling products and services.
  5. someone that buys the products that are being sold.
  6. Something that is made then sold

10 Clues: A commercial business. • The management of money. • Doing some work for someone. • the process to make a product • Something that is made then sold • How much the product/service costs. • someone that buys the products that are being sold. • A business promoting and selling products and services. • A business that sells products/services for a good cause. • ...

ALL IN SERVICE 2023-09-27

ALL IN SERVICE crossword puzzle
Across
  1. Prompt to act or respond with a statement.
  2. The action of understanding one's feelings.
  3. An individual who we do service for.
  4. As in all in of what we do.
  5. An urgent desire to aid or to spare.
Down
  1. To have a connection with.
  2. Change in pitch or loudness of the voice.
  3. To provide with helpful instruction.
  4. The act of solving a problem.
  5. You can hear it in our voice.

10 Clues: To have a connection with. • As in all in of what we do. • The act of solving a problem. • You can hear it in our voice. • To provide with helpful instruction. • An individual who we do service for. • An urgent desire to aid or to spare. • Change in pitch or loudness of the voice. • Prompt to act or respond with a statement. • The action of understanding one's feelings.

CHAPTER 1 Introduction 2023-12-09

CHAPTER 1 Introduction crossword puzzle
Across
  1. Bartender
  2. Applicable regulations
  3. corset, confinement
  4. A place to store a lot of products
  5. What people would like to have
Down
  1. Service recipient
  2. Manage products from manufacturers to consumers efficiently, saving time and costs.
  3. Every place is one place that is one.
  4. The amount of demand for selling a particular type of product or service.
  5. People who are important to the nation provide food for everyone in the country.

10 Clues: Bartender • Service recipient • corset, confinement • Applicable regulations • What people would like to have • A place to store a lot of products • Every place is one place that is one. • The amount of demand for selling a particular type of product or service. • People who are important to the nation provide food for everyone in the country. • ...

Chapter 13.1 Key Terms Created by: Laura-Lei Caplinger 2017-01-09

Chapter 13.1 Key Terms Created by: Laura-Lei Caplinger crossword puzzle
Across
  1. Consists of four basic marketing strategies: products, place, price, and promotion
  2. Occurs when goods and services are sold from the producer directly to the customer
  3. A pathway to direct products to consumers
  4. A group of customers who share common wants and needs
  5. The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
Down
  1. A strategy to build customer relations
  2. Involves one or more intermediaries
  3. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers

8 Clues: Involves one or more intermediaries • A strategy to build customer relations • A pathway to direct products to consumers • A group of customers who share common wants and needs • Consists of four basic marketing strategies: products, place, price, and promotion • Occurs when goods and services are sold from the producer directly to the customer • ...

Kiosk benifits and limitations 2015-02-09

Kiosk benifits and limitations crossword puzzle
Across
  1. A small, stand alone device that provides information and services
  2. An electronic record of a ticket purchase
  3. A human being who answers queries for people who don't want to find out using a machine
  4. When you don't need to use a mouse or a keyboard to insert data
Down
  1. A help service provided for people that struggle to use modern technology
  2. A level of performance describing a process that uses a low input to get a high output
  3. When the customer selects the goods themselves
  4. Reciprocal action, event or influence

8 Clues: Reciprocal action, event or influence • An electronic record of a ticket purchase • When the customer selects the goods themselves • When you don't need to use a mouse or a keyboard to insert data • A small, stand alone device that provides information and services • A help service provided for people that struggle to use modern technology • ...

13.1 Key Terms Created by: Irene Fontanez 2016-01-05

13.1 Key Terms Created by: Irene Fontanez crossword puzzle
Across
  1. consists of four basic marketing skills
  2. the point at which total revenues, or sales,equal to the cost and expenses of developing and offering a product or service
  3. involves one or more intermediaries
  4. a pathway to direct products to the customer
  5. a group of customers who shares common wants and needs
Down
  1. Process of creating, promoting,and presenting a product or service to meet the wants and needs of consumers
  2. to build and maintain relationships with their customers
  3. occurs when goods or services are sold from the producer directly to the customer

8 Clues: involves one or more intermediaries • consists of four basic marketing skills • a pathway to direct products to the customer • a group of customers who shares common wants and needs • to build and maintain relationships with their customers • occurs when goods or services are sold from the producer directly to the customer • ...

Choices Crossword 2021-06-30

Choices Crossword crossword puzzle
Across
  1. At the end of each month we must ________.
  2. Providing job leads should include ________at the next meeting.
  3. Entering 'what' in the counselor notes includes ________.
  4. Counselor notes must include Next Scheduled ________.
  5. Counselor Notes must be entered within ________days.
  6. WSET enters a ________for failure to participate and/or failure to respond to outreach.
Down
  1. When providing supportive services counselor notes must include ________
  2. Prior to entering service 2-68, CA must verify the customer has ________certification
  3. Prior to customer's signature ________ must be added to service plans/assessments.
  4. Counselor Notes should include how many elements?
  5. Completion reason when service continues into next month.
  6. ________method of contact must be entered in both WOA and EPS counselor notes.

12 Clues: At the end of each month we must ________. • Counselor Notes should include how many elements? • Counselor Notes must be entered within ________days. • Counselor notes must include Next Scheduled ________. • Completion reason when service continues into next month. • Entering 'what' in the counselor notes includes ________. • ...

Ch. 15-16 Intro Review 2023-02-07

Ch. 15-16 Intro Review crossword puzzle
Across
  1. Combines barcodes/numbers to identify product/manufacturer.
  2. This type of close you decide between two items only.
  3. An itemized list of goods sold.
  4. This type of selling, suggests additional goods or services to the customer.
  5. Combines a cash register with a computer.
  6. Obtaining a positive agreement from the customer to buy.
Down
  1. Things customers say or do to indicate a readiness to buy.
  2. This type of close asks for the sale.
  3. This type of close explains extra services offered.
  4. Purchase Order
  5. This type of close is an initial effort to close a sale.

11 Clues: Purchase Order • An itemized list of goods sold. • This type of close asks for the sale. • Combines a cash register with a computer. • This type of close explains extra services offered. • This type of close you decide between two items only. • This type of close is an initial effort to close a sale. • Obtaining a positive agreement from the customer to buy. • ...

Business Studies revision 2013-04-30

Business Studies revision crossword puzzle
Across
  1. document for partnership
  2. Market share and growth.
  3. a skill or help to the customer
  4. public limited company
Down
  1. private limited company
  2. the stages of a product.
  3. amount.
  4. place for product in
  5. a person who owns a part of the company
  6. movement of products
  7. how a business achieves its aims
  8. Product/company promotion.
  9. what a business wants to achieve

13 Clues: amount. • place for product in • movement of products • public limited company • private limited company • the stages of a product. • document for partnership • Market share and growth. • Product/company promotion. • a skill or help to the customer • how a business achieves its aims • what a business wants to achieve • a person who owns a part of the company

INDUCTION QUIZZZZ 2015-01-06

INDUCTION QUIZZZZ crossword puzzle
Across
  1. Key Deliverable for Customer Service
  2. Fashionable and Functional Sportswear of Jack & Jones
  3. Brand established in 2008 in India
  4. Software for attendance and payroll
  5. Chief People Officer
  6. Program for Store Managers to City Managers
  7. Simply Loving Styles
Down
  1. country head of Bestseller India
  2. Floor Manager Development Program
  3. Our Managing Director
  4. Girl Next Door
  5. Incentive program
  6. Training for New Store Launch

13 Clues: Girl Next Door • Incentive program • Chief People Officer • Simply Loving Styles • Our Managing Director • Training for New Store Launch • country head of Bestseller India • Floor Manager Development Program • Brand established in 2008 in India • Software for attendance and payroll • Key Deliverable for Customer Service • Program for Store Managers to City Managers • ...

Lex Autolease 2019-11-07

Lex Autolease crossword puzzle
Across
  1. liquid solution require in diesel engines
  2. required when lex car off road
  3. we are owned by them
  4. breakdown provider
  5. used by techical services
  6. not covered by maintenance
Down
  1. garage can provide for a fee
  2. required for service bookings
  3. attend customer onsite
  4. one of the systems we use daily
  5. vsm make these
  6. complaints system
  7. required to arrange booking

13 Clues: vsm make these • complaints system • breakdown provider • we are owned by them • attend customer onsite • used by techical services • not covered by maintenance • required to arrange booking • garage can provide for a fee • required for service bookings • required when lex car off road • one of the systems we use daily • liquid solution require in diesel engines

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. last word in Telecom
  2. what great leadership should be
  3. successful MIM result
  4. the bane of a CEM
  5. dialog. chat. Text.
  6. could be personal or financial
  7. takes ownership
  8. service only one
  9. makes the dream work
  10. together
  11. necessary for a great relationship
  12. our back office counterparts
  13. the Exeter NOC
  14. a well oiled machine
  15. achieve maximum productivity
  16. empathy
  17. satisfying
  18. effective and efficient
Down
  1. together nicely
  2. the service we provide
  3. so what do you think?
  4. 15 minute call
  5. joined in
  6. First, MS motto (2 words)
  7. NWN and Carousel
  8. promise
  9. major SLA component
  10. ugly Covid test result
  11. something to strive for
  12. teamwork
  13. valuable quality
  14. KnowBeFour
  15. like most of us post Covid
  16. in a world where you can be anything,be knowledge-base super helpful information

34 Clues: promise • empathy • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • the Exeter NOC • together nicely • takes ownership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • dialog. chat. Text. • major SLA component • last word in Telecom • makes the dream work • a well oiled machine • successful MIM result • so what do you think? • the service we provide • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. last word in Telecom
  2. what great leadership should be
  3. successful MIM result
  4. the bane of a CEM
  5. dialog. chat. Text.
  6. could be personal or financial
  7. takes ownership
  8. service only one
  9. makes the dream work
  10. together
  11. necessary for a great relationship
  12. our back office counterparts
  13. the Exeter NOC
  14. a well oiled machine
  15. achieve maximum productivity
  16. empathy
  17. satisfying
  18. effective and efficient
Down
  1. together nicely
  2. the service we provide
  3. so what do you think?
  4. 15 minute call
  5. joined in
  6. First, MS motto (2 words)
  7. NWN and Carousel
  8. promise
  9. major SLA component
  10. ugly Covid test result
  11. something to strive for
  12. teamwork
  13. valuable quality
  14. KnowBeFour
  15. like most of us post Covid
  16. in a world where you can be anything,be knowledge-base super helpful information (2words)

34 Clues: promise • empathy • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • the Exeter NOC • together nicely • takes ownership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • dialog. chat. Text. • major SLA component • last word in Telecom • makes the dream work • a well oiled machine • successful MIM result • so what do you think? • the service we provide • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. Service One Customer
  2. Queen of the NOC
  3. Top of the Legacy Carousel Gang
  4. Former Nortel Top Dog
  5. Stellar Platform unique to NWNC
  6. Ugly Covid test result
  7. Leave Me Alone
  8. Service Desk King
  9. Platform number 1(2 words)
  10. MS motto (2 words)
  11. Our Fearless Leader
  12. Dialog. Chat. Text.
  13. The Exeter NOC Team
  14. Makes the dream work
Down
  1. Teamwork
  2. Like most of us post Covid
  3. Super Helpful Information (2 words)
  4. Promise
  5. Something To Strive for
  6. So what do you think?
  7. Last Word in Telecom
  8. Apps Expert
  9. First Lady of NWNC Services
  10. The bane of a CEM
  11. Could be personal or financial
  12. KnowBe4
  13. Previous SDM
  14. Joined
  15. Scrum call
  16. All Hands on Deck
  17. In a world where you can be anything, be …
  18. Necessary for a great relationship

32 Clues: Joined • Promise • KnowBe4 • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • All Hands on Deck • MS motto (2 words) • Our Fearless Leader • Dialog. Chat. Text. • The Exeter NOC Team • Service One Customer • Last Word in Telecom • Makes the dream work • So what do you think? • Former Nortel Top Dog • Ugly Covid test result • ...

Entrepreneurship 2023-05-05

Entrepreneurship crossword puzzle
Across
  1. Obtaining information to make decisions
  2. The use of original ideas and imagination
  3. Offering products in exchange for money
  4. An identifying mark for a product or service
  5. The cost placed on an item or service
  6. An event where products or services are released to a market
  7. Who pruchases for final consumption
  8. Selling your goods and services overseas
  9. Data points that apply to your target market
  10. Creating value, building customer relationships and capturing value
  11. The term used when prices rise
  12. program to assist new startups
Down
  1. One who has an interest in a business
  2. Income of a company or organization
  3. Moral practice that govern a persons behavior
  4. Property that has value and is owned by a business
  5. A period of serious economic decline
  6. To estimate something
  7. To spend money that will bring profit
  8. Money invested into a company

20 Clues: To estimate something • Money invested into a company • The term used when prices rise • program to assist new startups • Income of a company or organization • Who pruchases for final consumption • A period of serious economic decline • One who has an interest in a business • The cost placed on an item or service • To spend money that will bring profit • ...

business and economics 2025-05-07

business and economics crossword puzzle
Across
  1. "A business organization"
  2. "The application of scientific knowledge"
  3. "The action of selling goods or services"
  4. "The process of selling a product or service"
  5. "Something new or different"
  6. "The act of guiding others
  7. Someone who works for a company
  8. "A plan of action to achieve a goal"
  9. "A sector of business"
  10. "Increasing in size or value"
Down
  1. "The state of a country's financial affairs"
  2. "The state of businesses trying to sell the same product"
  3. "The management of money"
  4. "An action performed for someone's benefit"
  5. money you make in a busness
  6. "A company or enterprise"
  7. "The process of controlling or directing a business"
  8. "Someone who buys goods or services"
  9. "A company that provides goods or services"
  10. "Looking at facts to understand a situation"
  11. "The reputation and image of a product"
  12. "Something that is manufactured for sale"

22 Clues: "A sector of business" • "A business organization" • "The management of money" • "A company or enterprise" • "The act of guiding others • money you make in a busness • "Something new or different" • "Increasing in size or value" • Someone who works for a company • "Someone who buys goods or services" • "A plan of action to achieve a goal" • "The reputation and image of a product" • ...

3 P's of Marketing 2026-01-05

3 P's of Marketing crossword puzzle
Across
  1. A reduction from the original selling price.
  2. Tangible items that can be touched.
  3. How a product gets from producer to consumer.
  4. A good or service that satisfies customer needs.
  5. Dividing a market into smaller groups.
  6. The group of customers a business wants to reach.
  7. A middleman who sells to retailers.
  8. The movement of products through channels.
  9. A business that sells directly to consumers.
Down
  1. Selling straight from producer to consumer.
  2. Setting a low price to attract many buyers.
  3. Costs that do not change with production level.
  4. Intangible activities provided to customers.
  5. The physical container that protects and markets a product.
  6. Pricing that creates the illusion of a deal.
  7. The process of creating exchanges between buyers and sellers.
  8. Exchange of goods and services without money.
  9. The value exchanged for a product or service.
  10. The value or usefulness a product provides.
  11. A name or symbol that identifies a product.

20 Clues: Tangible items that can be touched. • A middleman who sells to retailers. • Dividing a market into smaller groups. • The movement of products through channels. • Selling straight from producer to consumer. • Setting a low price to attract many buyers. • The value or usefulness a product provides. • A name or symbol that identifies a product. • ...

Business Terms 2023-09-27

Business Terms crossword puzzle
Across
  1. Not a tangible or physical entity but is still sought after by consumers
  2. Advertising, public relations, content marketing, social media, and other strategies
  3. Gathering and analyzing data about potential customers, competitors, and the overall market.
  4. Sharing something out among people
  5. Determining the appropriate pricing strategy for a product or service
  6. Material used to contain, identify, describe, protect items
Down
  1. Creating or refining products or services that meet the needs and desires of the target audience.
  2. An individual who creates a new business,
  3. Goods and services required to live.
  4. Engagement Maintaining and improving relationships with customers
  5. Money that someone borrows, usually with interest.
  6. Developing a brand identity that differentiates the product or service from competitors

12 Clues: Sharing something out among people • Goods and services required to live. • An individual who creates a new business, • Money that someone borrows, usually with interest. • Material used to contain, identify, describe, protect items • Engagement Maintaining and improving relationships with customers • ...

Total Quality Management 2026-03-01

Total Quality Management crossword puzzle
Across
  1. The quality guru who defined quality as "fitness for use"
  2. The probability that a product will function properly for a specified period of time under specified conditions
  3. A set of international quality management standards and guidelines
  4. The quality guru who developed the 14 points for management and emphasized the PDCA cycle
  5. A program designed to reduce defects, lower costs, and improve customer satisfaction (target is 3.4 defects per million)
  6. A graphic presentation of process data over time with predetermined upper and lower limits
  7. A chart used to identify the few critical items as opposed to the many trivial ones (80/20 rule)
  8. Selecting a demonstrated standard of performance that represents the very best performance for a process or an activity
  9. Management of an entire organization so that it excels in all aspects of products and services that are important to the customer
  10. The quality guru associated with the phrase "Quality is Free" and the goal of "Zero Defects"
  11. The Japanese term for continuous improvement
Down
  1. The totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs
  2. The consistency of performance and the extent to which the service meets or exceeds customer expectations
  3. A form of inventory management that requires working closely with suppliers so that raw materials arrive as production is scheduled to begin, but no sooner
  4. Another name for a fishbone diagram or cause-and-effect diagram
  5. Costs related to evaluating products, processes, parts, and services (e.g., testing, labs, inspectors)
  6. Costs associated with reducing the potential for defective parts or services (e.g., training, quality planning)
  7. The five-phase improvement cycle used in Six Sigma: Define, Measure, Analyze, Improve, and Control
  8. Any kind of a form that is designed for recording data
  9. A continuous improvement model that stands for Plan-Do-Check-Act

20 Clues: The Japanese term for continuous improvement • Any kind of a form that is designed for recording data • The quality guru who defined quality as "fitness for use" • Another name for a fishbone diagram or cause-and-effect diagram • A continuous improvement model that stands for Plan-Do-Check-Act • A set of international quality management standards and guidelines • ...

CMMI Exam (part 1 of 2) 2017-12-21

CMMI Exam (part 1 of 2) crossword puzzle
Across
  1. Metaphorically, what holds brand-related information and market impressions of the brand.
  2. Potentially effective promotional tools for prospective customers categorized near the narrow end of the marketing funnel.
  3. Jobs today that require no interaction with other people.
  4. Described as the flour in the customer retention cake mix.
  5. Fifth step in the management process.
  6. Encouraging customers to collect items of merchandise in a series is an example of _____ purchases.
  7. Apparently Dr. Martin’s pet “P.”
  8. Highly-relevant proposed element of the marketing mix for service organizations.
  9. Approximate percentage increase in profitability for firms that improve their customer retention rate from 80 to 85 percent.
  10. Expressions of gratitude help to _____ relationships with customers.
  11. Decision-making should not rely solely on this when the possible consequences of poor decisions can be costly.
  12. Organizations customize a unique marketing mix for each of their ________ markets.
Down
  1. Frederick gained a competitive advantage in the marketplace when he began including ______ with some of the hardware items his company sold.
  2. Producers of these don’t really have buffer inventories to rely upon during peak demand periods.
  3. Customers’ loyalty to a brand quite often starts much earlier than this.
  4. All organizations do this.
  5. Managers who subscribe to the philosophy of ______ marketing are likely to believe that customer-contact employees will take care of customers when they (managers) take care of the employees.
  6. Proposed “P” that represents the creative aspects of marketing.
  7. A food company that introduces new flavors or new recipes for its brands may be attempting to increase customers’ level of _______.
  8. Involves identification of gaps between planned objectives and outcomes.
  9. ______ is an acronym that represents four categories of challenges that service marketers often face.
  10. It is usually easier to prevent customers from _______ than it is to get them back after they’ve already done so.
  11. It may take years to build ______, but only an instant to destroy it.
  12. On average, U.S. companies lose about _____ percent of their customers annually.

24 Clues: All organizations do this. • Apparently Dr. Martin’s pet “P.” • Fifth step in the management process. • Jobs today that require no interaction with other people. • Described as the flour in the customer retention cake mix. • Proposed “P” that represents the creative aspects of marketing. • Expressions of gratitude help to _____ relationships with customers. • ...

Unit 2 Communication in Entreprenerurship 2026-02-02

Unit 2 Communication in Entreprenerurship crossword puzzle
Across
  1. Getting ideas, feedback, or help from a large group of people online.
  2. A letter sent with a résumé explaining why a person is applying for a job.
  3. A person who works independently and is hired for short-term jobs or projects.
  4. A document that summarizes a person’s education, skills, and work experience.
  5. A system businesses use to track customer information, communication, and sales.
  6. A person who starts and runs their own business.
  7. A private computer network used only within a company.
  8. The process of solving disagreements in a peaceful and fair way.
  9. A recommendation from one person to another about a product, service, or job.
  10. An employee who creates new ideas or projects inside an existing company.
  11. A short presentation used to explain a business idea or product to investors or customers.
  12. Communicating without words, such as through facial expressions, body language, and tone.
  13. How easily customers can identify and remember a company’s name, logo, or products.
  14. Sharing information through spoken words.
  15. A potential customer who may be interested in buying a product or service.
Down
  1. Sharing information through writing, such as emails, texts, or reports.
  2. Questions that cannot be answered with just “yes” or “no” and encourage detailed responses.
  3. When information is misunderstood or not shared clearly.
  4. The use of data to understand performance and make better decisions.
  5. The step in sales when a salesperson asks the customer to make a final decision to buy.
  6. Something that makes a business better than its competitors.
  7. Moving an employee to a higher position with more responsibility and pay.
  8. Working together with others to reach a goal.
  9. Specific targets set to improve work quality or productivity.
  10. An event where businesses display and promote their products to customers and other companies.
  11. A practice interview used to prepare for a real job interview.
  12. Building relationships with people to share information, ideas, and job opportunities.

27 Clues: Sharing information through spoken words. • Working together with others to reach a goal. • A person who starts and runs their own business. • A private computer network used only within a company. • When information is misunderstood or not shared clearly. • Something that makes a business better than its competitors. • ...

Ms. Katy Loves to Puzzle 2022-03-09

Ms. Katy Loves to Puzzle crossword puzzle
Across
  1. Unfortunate movie choice
  2. Hard to make, but worth it
  3. Katy & Noah love to drink
  4. As hot as he is flaky
  5. La Katy Cumpleañera destination
  6. David & Brian love
  7. Top notch customer service training
  8. La Katy Comprometida festejera pregame
Down
  1. David & Katy visit in Colorado
  2. DK & KN honeymoon dreams
  3. An office we hate
  4. Old group name
  5. An elaborate self-titled celebration
  6. Doggie name inspo
  7. Cute lil rescue
  8. UNESCO site in Katy’s former home

16 Clues: Old group name • Cute lil rescue • An office we hate • Doggie name inspo • David & Brian love • As hot as he is flaky • DK & KN honeymoon dreams • Unfortunate movie choice • Katy & Noah love to drink • Hard to make, but worth it • David & Katy visit in Colorado • La Katy Cumpleañera destination • UNESCO site in Katy’s former home • Top notch customer service training • ...

Key Performance Indicators (KPI) 2024-09-09

Key Performance Indicators (KPI) crossword puzzle
Across
  1. A common KPI that tracks how satisfied a customer is.
  2. A measure of how well a service or process is performing.
  3. This KPI assesses how quickly incidents are resolved.
  4. The speed at which a service responds to user requests.
  5. KPI that tracks the success of implemented changes.
Down
  1. A KPI that evaluates system downtime or service unavailability.
  2. The overall productivity and efficiency of IT systems.
  3. KPI for evaluating the rate of completing tasks on time.
  4. Key indicators are often shown in this type of visual report.
  5. KPIs are used to measure the achievement of ____________.

10 Clues: KPI that tracks the success of implemented changes. • A common KPI that tracks how satisfied a customer is. • This KPI assesses how quickly incidents are resolved. • The overall productivity and efficiency of IT systems. • The speed at which a service responds to user requests. • KPI for evaluating the rate of completing tasks on time. • ...

At a restaurant 2023-04-12

At a restaurant crossword puzzle
Across
  1. Female service worker who brings the food to the table.
  2. Money given by the customer to service workers.
  3. The meal is divided into it; items that are served together at once.
  4. A piece of paper showing how much money you must pay for the meal.
  5. The chief cook, responsible for planning menus.
Down
  1. Dish taken after the main course, usually sweet.
  2. List of dishes available.
  3. Male service worker who brings the food to the table.
  4. Small quantity of food served as a first course of a meal.
  5. Reservation.

10 Clues: Reservation. • List of dishes available. • Money given by the customer to service workers. • The chief cook, responsible for planning menus. • Dish taken after the main course, usually sweet. • Male service worker who brings the food to the table. • Female service worker who brings the food to the table. • Small quantity of food served as a first course of a meal. • ...

Crossword 2025-01-21

Crossword crossword puzzle
Across
  1. Tree commonly decorated during Christmas
  2. Largest Kroger Store in terms of area is in which US county
  3. Jewish festival involving a story with armadillo
  4. Turkey is associated with which festival
  5. Kroger's online grocery delivery service
Down
  1. Kroger's flagship natural & organic brand
  2. Kroger partners with this service for meal-kit solution
  3. Kroger Offers which type of rewards based card for customers
  4. Traditional vegetable carved into lanterns
  5. Number of states having Ocado Customer Fulfillment Centres for Kroger
  6. Department where you can find flower at Kroger
  7. Kroger's fuel rewards program saves you money on this

12 Clues: Tree commonly decorated during Christmas • Turkey is associated with which festival • Kroger's online grocery delivery service • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • Kroger's fuel rewards program saves you money on this • ...

COMPENSATION VOCABULARY 2022-04-12

COMPENSATION VOCABULARY crossword puzzle
Across
  1. an ugly and stinky color
  2. 12 PAY PERIODS IN A YEAR.
  3. REWARD FOR WORK.
  4. EXTRA AMOUNT PAID BY THE CUSTOMER FOR GOOD SERVICE
  5. GETTING PAID A SPECIFIC AMOUNT PER PAY PERIOD, PER MONTH OR PER YEAR.
Down
  1. PAYMENT FOR EACH ITEM SOLD OR A PERCENT FOR TOTAL SALE.
  2. a powerful and amazing color
  3. 24 PAY PERIODS IN A YEAR.
  4. EXTRA AMOUNT PAID BY EMPLOYER FOR GOOD SERVICE
  5. 52 PAY PERIODS IN A YEAR. Hourly Rate AMOUNT PAID PER HOUR
  6. GETTING PAID FOR EACH HOUR YOU WORK.
  7. ANOTHER WORD FOR PAY RATE.

12 Clues: REWARD FOR WORK. • an ugly and stinky color • 24 PAY PERIODS IN A YEAR. • 12 PAY PERIODS IN A YEAR. • ANOTHER WORD FOR PAY RATE. • a powerful and amazing color • GETTING PAID FOR EACH HOUR YOU WORK. • EXTRA AMOUNT PAID BY EMPLOYER FOR GOOD SERVICE • EXTRA AMOUNT PAID BY THE CUSTOMER FOR GOOD SERVICE • PAYMENT FOR EACH ITEM SOLD OR A PERCENT FOR TOTAL SALE. • ...

Px#4 2020-07-21

Px#4 crossword puzzle
Across
  1. this results in social capital (what happens between people)
  2. Remove this from processes
  3. Visualising the gap between the Customers' moments of magic and moments of misery
  4. cycle time ÷ lead time = %VA
  5. process mapping's main purpose
  6. this provides insights to voice of the process
  7. customer service starts where customer ….. failed
  8. rhythm of the process, ie pace at which customers send requests
  9. Graphical tool used for comparing data sets (indicating predictability)
Down
  1. a visual tool to support the implementation of PULL (to do, doing, done)
  2. rewarding people through focusing on …., mastery and autonomy (Daniel Pink)
  3. spaghetti diagram
  4. Flow principle to treat customers first in the queue first
  5. go to the place where it actually happens and ask why
  6. midpoint in sorted data
  7. value add is …. fit, form or function
  8. deviation or spread in a process
  9. its all about instant gratification (ABC/BOC)
  10. Flow principle to perform work in parallel
  11. waiting, inventory, motion, etc

20 Clues: spaghetti diagram • midpoint in sorted data • Remove this from processes • cycle time ÷ lead time = %VA • process mapping's main purpose • waiting, inventory, motion, etc • deviation or spread in a process • value add is …. fit, form or function • Flow principle to perform work in parallel • its all about instant gratification (ABC/BOC) • ...

Marketing Crossword 2015-10-06

Marketing Crossword crossword puzzle
Across
  1. A place to store customer and market information
  2. Aspects of a human population
  3. Gathering existing information on a sector
  4. A plan by which the company hopes to create customer value and get profits
  5. Putting a good close to competitors own product
  6. Actors close to the company that affect its ability to serve its customers
  7. Multiple internal sectors that carries out profit constructing activities to help a firm's proucts
  8. Analysis that evaluates strengths for the company
  9. A small section used to represent everyone
Down
  1. Gathering brand new information
  2. An unfulfilled desire
  3. Larger societal forces that affect a certain smaller market
  4. Research that fully portray things in the business
  5. Most effective method of technology
  6. A good standing out from the other competitors
  7. Entering a brand new field to create a new product
  8. A feeling of necessity
  9. Sacrificing a good/service to receive one
  10. A group that impacts on a firm's ability to complete their goals
  11. Research that is to test conclusions about cause and effect relationships.

20 Clues: An unfulfilled desire • A feeling of necessity • Aspects of a human population • Gathering brand new information • Most effective method of technology • Sacrificing a good/service to receive one • Gathering existing information on a sector • A small section used to represent everyone • A good standing out from the other competitors • ...

Resources and Support 2025-09-07

Resources and Support crossword puzzle
Across
  1. Tool trained on CoPilot to help you quicker
  2. One pillar; we strive to provide great uptime
  3. One pillar; example includes increased speeds
  4. An email tool for Rep 2s and above
  5. One pillar; exemplified with timely updates on service issues
  6. Tool to show who is attached to what number.
  7. Path to help out our customers step-by-step
  8. Of which there are four pillars.
  9. This is a CoPilot Advocate
  10. One pillar; through empathy, ownership, and understanding we can deliver this
  11. Training for having hard conversations
Down
  1. One stop shop to helping out our customers
  2. These are the TV channel apps offered
  3. Process to show ownership for customer experiences
  4. Tool to submit Troubleshooter feedback
  5. Project to grow those that support AAL
  6. The process to change customer accounts
  7. Videos created by facilitators and peers
  8. Sent out twice daily by the Leads
  9. Call type we mostly handle, a masterclass was made for myths
  10. Our knowledge database
  11. Farewell! This used to be our secondary biller

22 Clues: Our knowledge database • This is a CoPilot Advocate • Of which there are four pillars. • Sent out twice daily by the Leads • An email tool for Rep 2s and above • These are the TV channel apps offered • Tool to submit Troubleshooter feedback • Project to grow those that support AAL • Training for having hard conversations • The process to change customer accounts • ...

Lesson 10 vocab 2023-11-26

Lesson 10 vocab crossword puzzle
Across
  1. the collection of methods an organization uses to help it move from its current situation to its end goal,
  2. is a face-to-face selling technique by which a salesperson uses his or her interpersonal skills to persuade a customer in buying a particular product.
  3. a marketing strategy in which a business uses a temporary campaign or offer to increase interest or demand in its product or service
  4. combination of marketing methods
  5. notice or attention given to someone or something by the media.
Down
  1. a marketing practice that uses floor plans, color, lighting, displays, technology, and other elements to attract customer attention.
  2. process designed to assure that all brand contacts received by a customer or prospect for a product, service, or organization are relevant to that person and consistent over time
  3. activity or profession of producing advertisements for commercial products or services
  4. stages that an individual goes through during the process of purchasing a product

9 Clues: combination of marketing methods • notice or attention given to someone or something by the media. • stages that an individual goes through during the process of purchasing a product • activity or profession of producing advertisements for commercial products or services • ...

UFS Ft. Customs House 2022-05-26

UFS Ft. Customs House crossword puzzle
Across
  1. Directly across from Customshouse, it use to be the W____
  2. The original purpose of this building was to collect C_____
  3. What is the third core service value
  4. Customhouse is part of Auckland City H_____ Walks
  5. What architecture style is customshouse, starts with French R____
Down
  1. What is the first core service value
  2. Before Monclear, that area use to sell fast food starting with H____
  3. Which country's flag was represented on the ceiling above the Customshouse stairs?
  4. How many stages are in DFS customer journey?
  5. What is the second core service value

10 Clues: What is the first core service value • What is the third core service value • What is the second core service value • How many stages are in DFS customer journey? • Customhouse is part of Auckland City H_____ Walks • Directly across from Customshouse, it use to be the W____ • The original purpose of this building was to collect C_____ • ...

8120 Marketing Module 01 Vocabulary 2024-09-05

8120 Marketing Module 01 Vocabulary crossword puzzle
Across
  1. Marketing _______: The competitive, economic, political, legal and regulatory, technological, and sociocultural forces that surround the customer and affect the marketing mix
  2. A customer’s subjective assessment of benefits relative to costs in determining the worth of a product
  3. A good, a service, or an idea
  4. An offering of either goods or services in exchange for a product
  5. transfer of goods, services, or ideas in return for something of value
  6. aggressive sales techniques and belief that high sales result in high profits
  7. The process of creating, distributing, promoting, and pricing goods, services, and ideas to facilitate satisfying exchange relationships with customers and to develop and maintain favorable relationships with stakeholders in a dynamic environment
  8. internal capabilities of the firm
  9. Physical entities that you can touch
  10. satisfying customer needs and wants while meeting objectives
Down
  1. personal selling, offering deals, and publicity
  2. Marketing ______ Four marketing activities—product, place, promotion, and pricing
  3. A concept, a philosophy, an image, or an issue
  4. The application of human and mechanical efforts to people or objects to provide intangible benefits to customers
  5. involves creating or modifying brand names and packaging
  6. _________ marketing: Establishing long-term, mutually satisfying buyer-seller relationships
  7. anything a buyer must give up to obtain the benefits the product provides, including cost, time, effort, and risk
  8. satisfying customer needs and wants while enhancing individual and the well-being of the community
  9. Constituents who have a “stake,” or claim, in some aspect of a company’s products, operations, markets, industry, and outcomes
  10. The purchasers of organizations’ products; the focal point of all marketing activities
  11. _____market, A specific group of customers on whom an organization focuses its marketing efforts
  12. Marketing ______ A managerial philosophy that an organization should try to satisfy customers’ needs through a coordinated set of activities that also allows the organization to achieve its goals

22 Clues: A good, a service, or an idea • internal capabilities of the firm • Physical entities that you can touch • A concept, a philosophy, an image, or an issue • personal selling, offering deals, and publicity • involves creating or modifying brand names and packaging • satisfying customer needs and wants while meeting objectives • ...

UDW Crossword Series Prototype 2019-02-25

UDW Crossword Series Prototype crossword puzzle
Across
  1. It is a nine-digit number issued by the Social Security Administration to all citizens and non-citizens who have permission to work in the United States.
  2. It is the business name of customer organization.
  3. It identifies the Market Number assigned to a customer.
  4. It is a federally assigned number that identifies and categorizes a company by the type of business or industry in which they are active.
  5. Projected number of eligible employees for a dual tier plan.
  6. Projected number of eligible employees employed by the employer group.
  7. , It represents region specific market segment assignments.
Down
  1. It is the unique identifier for any individual or group of individuals that is of interest to the enterprise.
  2. It is the legal name of this customer as recorded in customer managing application.
  3. It is a unique nine-digit number assigned by the Internal Revenue Service (IRS) to business entities operating in the United States for the purposes of identification.
  4. It is a six digit code developed jointly by the United States and Canada and Mexico to classify business establishments for the purpose of collecting and analyzing and publishing statistical data related to the U.S business economy.
  5. It indicates which system the customer is billed out of.
  6. It is the identifier that supports row level security classification.

13 Clues: It is the business name of customer organization. • It indicates which system the customer is billed out of. • It identifies the Market Number assigned to a customer. • , It represents region specific market segment assignments. • Projected number of eligible employees for a dual tier plan. • It is the identifier that supports row level security classification. • ...

SPARK BUSINESS CHECKING 2015-10-07

SPARK BUSINESS CHECKING crossword puzzle
Across
  1. SPARK UNLIMITED CHECKING CUSTOMER WILL HAVE REVENUE BETWEEN 2 & 10 ____
  2. THIS SPARK ACCOUNT IS FOR CUSTOMERS WHO CANNOT EARN INTEREST OR REWARDS
  3. SPARK INTEREST MONTLY SERVICE FEE
  4. FIRST 100 TRANSACTION ON A SPARK BASIC IS HOW MUCH?
  5. HOW MANY CHECKING ACCOUNTS ARE AVAILABLE FOR SPARK BUSINESS?
  6. MONTHLY SERVICE FEE FOR SPARK BUSINESS UNLIMITED
  7. NUMBER OF FREE DOMESTIC WIRES FOR SPARK CASHBACK
  8. THERE ARE OVER 1500 OF THESE IN THE FOOTPRINT
  9. SPARK CASHBACK WILL BE CHARGE .50 FOR EVERY ___/CREDIT OVER 100
Down
  1. THREE WAYS TO ACCESS SPARK UNLIMITED ONLINE, MOBILE, AND BUSINESS BANKING __-.
  2. SPARK BASIC CAN ONLY BE ACCESSED BY BUSINESS BANKING HOTLINE &__?
  3. THIS WILL HAPPEN TO A SPARK UNLIMITED ACCOUNT IF ABOVE 40K IN CASH DEPSIT 3X IN 12MONTHS
  4. MINIMUM BALANCE TO WAIVE FEE FOR SPARK BASIC? _____THOUSAND
  5. SPARK BASIC AND CASHBACK MONTLY SERVICE FEE
  6. FOUR SPARK ACCOUNTS ARE SPARK BASIC, CASHBACK,UNLIMITED, AND ___
  7. FIRST TEN____ CASH DEPOSITED IS FREE FOR SPARK INTEREST
  8. NUMBER OF FREE DOMESTIC WIRES FOR SPARK UNLIMITED

17 Clues: SPARK INTEREST MONTLY SERVICE FEE • SPARK BASIC AND CASHBACK MONTLY SERVICE FEE • THERE ARE OVER 1500 OF THESE IN THE FOOTPRINT • MONTHLY SERVICE FEE FOR SPARK BUSINESS UNLIMITED • NUMBER OF FREE DOMESTIC WIRES FOR SPARK CASHBACK • NUMBER OF FREE DOMESTIC WIRES FOR SPARK UNLIMITED • FIRST 100 TRANSACTION ON A SPARK BASIC IS HOW MUCH? • ...

Patron-Centred Service Crossword 2023-09-06

Patron-Centred Service Crossword crossword puzzle
Across
  1. Learning platform where you can find Part 1 PCS training video
  2. Agreeing to every request may be a sign that these need work
  3. Patrons might get confused if you use this while talking to them
  4. Paradox that rewards good problem-solving
  5. Provide a patron with alternatives when you can’t say yes to their request
  6. These could be financial, physical, structural or systemic
  7. the practice of looking after your own needs
  8. Applying expectations and polices in response to individual needs
  9. ________ control - Giving information to help a patron feel agency
Down
  1. What makes the dream work
  2. The Patron-Centred Service Team’s out-of-this-world Q&A service
  3. A follow-up conversation after a tough interaction
  4. Sounds like a trio of insects, but actually is an approach to managing patrons’ expectations
  5. Aretha Franklin wants just a little bit
  6. ______ Language; non-verbal communication
  7. This technique can bring someone down from tense emotional heights
  8. Vegetarian ingredient in the recipe for good customer service

17 Clues: What makes the dream work • Aretha Franklin wants just a little bit • ______ Language; non-verbal communication • Paradox that rewards good problem-solving • the practice of looking after your own needs • A follow-up conversation after a tough interaction • These could be financial, physical, structural or systemic • ...

Kro'ssword 2025-01-20

Kro'ssword crossword puzzle
Across
  1. Tree commonly decorated during Christmas
  2. Largest Kroger Store in terms of area is in which US county
  3. Jewish festival involving a story with armadillo
  4. Turkey is associated with which festival
  5. Kroger's online grocery delivery service
Down
  1. Kroger's flagship natural & organic brand
  2. Kroger partners with this service for meal-kit solution
  3. Kroger Offers which type of rewards based card for customers
  4. Traditional vegetable carved into lanterns
  5. Number of states having Ocado Customer Fulfillment Centres for Kroger
  6. Department where you can find flower at Kroger
  7. Kroger's fuel rewards program saves you money on this

12 Clues: Tree commonly decorated during Christmas • Turkey is associated with which festival • Kroger's online grocery delivery service • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • Kroger's fuel rewards program saves you money on this • ...

East York CI Month Cross Word 2014-10-09

East York CI Month Cross Word crossword puzzle
Across
  1. The worth or usefulness for something
  2. Facts and statistics collected together for references or analysis
  3. an ongoing effort to improve products, services or processes.
  4. A leader of a project
  5. A person who receives the product or service of a process.
  6. The white rose city
Down
  1. A creative method to generate ideas
  2. The degree of excellence in a product or service
  3. A Japanese word that means continuous improvement
  4. Work in process
  5. A systematic approach to organization and cleanliness
  6. The raw materials, work-in-process and finished goods
  7. Work done to correct defects
  8. The ratio of measured total outputs over measured total inputs
  9. A group of people that work together to achieve a goal

15 Clues: Work in process • The white rose city • A leader of a project • Work done to correct defects • A creative method to generate ideas • The worth or usefulness for something • The degree of excellence in a product or service • A Japanese word that means continuous improvement • A systematic approach to organization and cleanliness • ...

Mattress Firm 2022-05-20

Mattress Firm crossword puzzle
Across
  1. Service, This is includes contactless delivery, meaning we won't enter the home.
  2. The amount of box springs that are required by a Cal King.
  3. Service, this includes set up of adjustable bases and furniture purchased from mattress from
  4. How many types of mattresses are there?
  5. How many way can a customer buy a mattress?
Down
  1. a Comfort Type.
  2. Innerspring, It consist of The Covering Layer, The Foam Layer, & then the springs.
  3. Service, This includes haul offs.
  4. Sales, This is excluded in the 120 Night Sleep Trial Website Policy.
  5. Foam, This mattress has no foam

10 Clues: a Comfort Type. • Foam, This mattress has no foam • Service, This includes haul offs. • How many types of mattresses are there? • How many way can a customer buy a mattress? • The amount of box springs that are required by a Cal King. • Sales, This is excluded in the 120 Night Sleep Trial Website Policy. • ...

H&T Unit 1 Vocabulary 2023-10-27

H&T Unit 1 Vocabulary crossword puzzle
Across
  1. one that flows from start to finish with no interruptions or challenges for the customer
  2. the business or employees who welcomes a guest
  3. a product offered (a hotel room, a meal, etc.) that is only for the guest’s consumption (use) and not their ownership
  4. the renting of a place to stay for a short period of time
  5. responsibilities that are outsourced to another company
Down
  1. the management of conventions, exhibitions and other large scale events
  2. the act of traveling to another country for medical care
  3. travel for purposes such as leisure, business, or other reasons
  4. the inability of a business to be moved
  5. providing guests with amusement or enjoyment
  6. a written document that outlines procedures that should take place in the event of an emergency
  7. a process of steps that are taken to address customer complaints
  8. a business sector that includes restaurants and hotels, casinos and cruises, amusement parks, etc.
  9. receiving guests in a way that is friendly and welcoming
  10. work done that benefits others
  11. someone who receives a benefit from someone else’s service
  12. four stages that hotel guests go through from the time that they book their stay until the time they leave
  13. businesses that are similar or dependent on one another
  14. when a business has only so many products to sell each day, and these products cannot be warehoused for future

19 Clues: work done that benefits others • the inability of a business to be moved • providing guests with amusement or enjoyment • the business or employees who welcomes a guest • businesses that are similar or dependent on one another • responsibilities that are outsourced to another company • the act of traveling to another country for medical care • ...

Vocabulary, UNIT 1 2023-11-01

Vocabulary, UNIT 1 crossword puzzle
Across
  1. the business or employees who welcomes a guest
  2. someone who receives a benefit from someone else’s service
  3. one that flows from start to finish with no interruptions or challenges for the customer
  4. the management of conventions, exhibitions and other large scale events
  5. travel for purposes such as leisure, business, or other reasons
  6. receiving guests in a way that is friendly and welcoming
  7. responsibilities that are outsourced to another company
  8. the inability of a business to be moved
  9. the renting of a place to stay for a short period of time
  10. a written document that outlines procedures that should take place in the event of an emergency
Down
  1. businesses that are similar or dependent on one another
  2. a business sector that includes restaurants and hotels, casinos and cruises, amusement parks, etc.
  3. a product offered (a hotel room, a meal, etc.) that is only for the guest’s consumption (use) and not their ownership
  4. a process of steps that are taken to address customer complaints
  5. work done that benefits others
  6. when a business has only so many products to sell each day, and these products cannot be warehoused for future
  7. the act of traveling to another country for medical care
  8. providing guests with amusement or enjoyment
  9. four stages that hotel guests go through from the time that they book their stay until the time they leave

19 Clues: work done that benefits others • the inability of a business to be moved • providing guests with amusement or enjoyment • the business or employees who welcomes a guest • businesses that are similar or dependent on one another • responsibilities that are outsourced to another company • the act of traveling to another country for medical care • ...

Product Pricing Strategies 2025-01-06

Product Pricing Strategies crossword puzzle
Across
  1. Plus Pricing Adding a fixed margin to the production cost.
  2. Per Use Charging customers based on the amount they use the product or service.
  3. Leader Pricing Selling a product at a loss to attract customers to other profitable products.
  4. Pricing Adjusting prices based on the location of the customer.
  5. What You Want Allowing customers to decide how much they want to pay.
  6. Pricing Keeping prices low to attract price-sensitive customers.
  7. Pricing A strategy to gain market share by initially setting a low price.
  8. Pricing Offering products at multiple price points for different levels of features.
  9. Pricing Offering basic services for free while charging for premium features.
  10. Pricing Setting a high price initially and then lowering it over time.
  11. Pricing Setting a high price to reflect a product's exclusivity or quality.
Down
  1. Pricing Setting prices to create a perception of value, such as £9.99 instead of £10.
  2. Pricing Adjusting prices in real-time based on demand and other factors.
  3. Pricing Charging customers on a recurring basis for access to a product or service.
  4. Pricing Adding a fixed percentage to the cost of goods to determine the selling price.
  5. Pricing Setting prices based on the perceived value to the customer.
  6. Pricing Displaying a higher price alongside the actual price to make it seem like a deal.
  7. Pricing Setting prices based on the prices of competitors.
  8. Pricing Offering several products for a single combined price.
  9. Pricing Temporarily reducing prices to stimulate demand.

20 Clues: Pricing Temporarily reducing prices to stimulate demand. • Plus Pricing Adding a fixed margin to the production cost. • Pricing Setting prices based on the prices of competitors. • Pricing Offering several products for a single combined price. • Pricing Adjusting prices based on the location of the customer. • ...

Chapter 7 2023-09-27

Chapter 7 crossword puzzle
Across
  1. A description of potential customers in a target market.
  2. A strategy that defines the total market as the target market.
  3. The division of a market into several smaller groups with similar needs.
  4. The process of locating and describing potential customers.
  5. The combination of product pricing, promotion, and distribution activities.
  6. Specific characterstics that discribes customers, thier purchasing power, their consumption pattern and other factors.
  7. The combination of product and/or service, prcing, promotion and distribution activities.
  8. Measurent that tie specific and repeatable actions to obseable results.
  9. The basic product/service plus any extra or unsolicited benefits to the consumer that may prompt a purchase.
  10. Activistes that direct the creation, devlopment, and delivery of value from a buisness to its customers.
Down
  1. The amount spent to attarct each customer who makes a purchase from a company.
  2. A prediction of how much of a product or service will be purchased within a market during a specified time period.
  3. The fundamental benefit or solution sought by customers.
  4. Specific characteristics that distinguish market segments according to the benefits customers seek.
  5. The parameters used to distinguish one form of market behavior from another.
  6. The gathering, processing, interpreting, and reporting of market information.
  7. A strategy that recognizes different preferences of individual market segments and develops a unique marketing mix for each.
  8. A strategy that recognizes the existence of several distinct market segments but focuses on only the most profitable segment.
  9. The basic physical product/service that delivers those benefits.
  10. A group of customers or potential customers who have purchasing power and unsatisfied needs.

20 Clues: A description of potential customers in a target market. • The fundamental benefit or solution sought by customers. • The process of locating and describing potential customers. • A strategy that defines the total market as the target market. • The basic physical product/service that delivers those benefits. • ...

Group 1 2022-03-09

Group 1 crossword puzzle
Across
  1. Demand deposit account; an account such as a checking or savings that a customer is able to deposit and withdraw funds from freely. We service these accounts in core service.
  2. always being sure to thank the customer for banking with or being a part of PNC.
  3. PNC's Google where you can find information and "how to" on various aspects of the job.
  4. Being able to take ownership of the call, asking probing questions, and finding the root cause of the customer's issue while working toward a resolution.
  5. transferring a call to a different department by first introducing yourself the agent taking over the call and giving an overview of the situation before connecting.
Down
  1. Being sure to pay attention while customers speak, possibly taking notes of important pieces of information to prevent the customer from having to repeat themselves.
  2. Verifying your customer for security purposes by OTP, KBP, or through traditional means
  3. Showing genuine concern and care for your customers as well as the issue or inquiry they are calling about.
  4. Working to calm down an upset caller by taking ownership and avoiding having to transfer the call to a supervisor.

9 Clues: always being sure to thank the customer for banking with or being a part of PNC. • Verifying your customer for security purposes by OTP, KBP, or through traditional means • PNC's Google where you can find information and "how to" on various aspects of the job. • ...

Kro'ssword 2025-01-20

Kro'ssword crossword puzzle
Across
  1. Department where you can find flower at Kroger
  2. Kroger's flagship natural & organic brand
  3. Traditional vegetable carved into lanterns
  4. Number of states having Ocado Customer Fulfillment Centres for Kroger
  5. Kroger's fuel rewards program saves you money on this
  6. Tree commonly decorated during Christmas
Down
  1. Largest Kroger Store in terms of area is in which US county
  2. Kroger Offers which type of rewards based card for customers
  3. Kroger's online grocery delivery service
  4. Jewish festival involving a story with armadillo
  5. Kroger partners with this service for meal-kit solution
  6. Turkey is associated with which festival

12 Clues: Kroger's online grocery delivery service • Turkey is associated with which festival • Tree commonly decorated during Christmas • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • ...

Christmas 2025-01-21

Christmas crossword puzzle
Across
  1. Tree commonly decorated during Christmas
  2. Largest Kroger Store in terms of area is in which US county
  3. Jewish festival involving a story with armadillo
  4. Turkey is associated with which festival
  5. Kroger's online grocery delivery service
Down
  1. Kroger's flagship natural & organic brand
  2. Kroger partners with this service for meal-kit solution
  3. Kroger Offers which type of rewards based card for customers
  4. Traditional vegetable carved into lanterns
  5. Number of states having Ocado Customer Fulfillment Centres for Kroger
  6. Department where you can find flower at Kroger
  7. Kroger's fuel rewards program saves you money on this

12 Clues: Tree commonly decorated during Christmas • Turkey is associated with which festival • Kroger's online grocery delivery service • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • Kroger's fuel rewards program saves you money on this • ...

Customer Obsession Day! 2024-03-08

Customer Obsession Day! crossword puzzle
Across
  1. polite and respectful
  2. service,heart,curiosity,courage, and?
  3. how many values does chase have?
Down
  1. houstons theme for customer obsession
  2. JP Morgan
  3. Customer _____ Day!

6 Clues: JP Morgan • Customer _____ Day! • polite and respectful • how many values does chase have? • houstons theme for customer obsession • service,heart,curiosity,courage, and?

BUSINESS FINANCIAL 2023-11-10

BUSINESS FINANCIAL crossword puzzle
Across
  1. the needs of customer to buy the product
  2. when liabilities (debts) exceed assets
  3. financial gain
  4. money or value is exchanged for the ownership of a good or a service
  5. responsible a debt or financial obligation
  6. buy or consumer
Down
  1. needed to start a business
  2. with value and expected to provide future benefits
  3. business has more expenses than earnings
  4. value or amount that is put to a product or service

10 Clues: financial gain • buy or consumer • needed to start a business • when liabilities (debts) exceed assets • the needs of customer to buy the product • business has more expenses than earnings • responsible a debt or financial obligation • with value and expected to provide future benefits • value or amount that is put to a product or service • ...

Entrepreneur Crossword Challenge 2025-08-31

Entrepreneur Crossword Challenge crossword puzzle
Across
  1. Lack of success or falling short in business
  2. Provides money to support a business idea
  3. Creating new ideas, products, or methods
  4. An organisation that produces goods or services
  5. The achievement of goals in business
  6. A thought or plan for a new product or business
  7. A detailed plan for achieving success
  8. Money earned after costs are subtracted
Down
  1. Promoting and selling products or services
  2. A clear idea of the future direction of a business
  3. The identity or image of a company
  4. Guiding and motivating a team
  5. Entrepreneurs take this when starting a business
  6. A person who starts and runs their own business
  7. The person who buys a product or service
  8. An activity that is intangible but valuable to customers

16 Clues: Guiding and motivating a team • The identity or image of a company • The achievement of goals in business • A detailed plan for achieving success • Money earned after costs are subtracted • Creating new ideas, products, or methods • The person who buys a product or service • Provides money to support a business idea • Promoting and selling products or services • ...

TRANSACTION 2025-02-25

TRANSACTION crossword puzzle
Across
  1. A charge applied for using a service.
  2. A financial exchange involving money.
  3. The amount of money available in an account.
  4. Borrowed money that must be repaid with interest.
  5. A sum of money paid for a good or service.
Down
  1. An act of taking money out of an account.
  2. A sum of money placed into an account.
  3. Money returned to a customer for a product or service issue.
  4. A document that lists goods or services provided along with the total cost.
  5. A written or electronic proof of a transaction.

10 Clues: A charge applied for using a service. • A financial exchange involving money. • A sum of money placed into an account. • An act of taking money out of an account. • A sum of money paid for a good or service. • The amount of money available in an account. • A written or electronic proof of a transaction. • Borrowed money that must be repaid with interest. • ...

TRANSACTION 2025-02-25

TRANSACTION crossword puzzle
Across
  1. Money returned to a customer for a product or service issue.
  2. The amount of money available in an account.
  3. An act of taking money out of an account.
  4. A written or electronic proof of a transaction.
  5. A sum of money paid for a good or service.
Down
  1. Borrowed money that must be repaid with interest.
  2. A financial exchange involving money.
  3. A charge applied for using a service.
  4. A document that lists goods or services provided along with the total cost.
  5. A sum of money placed into an account.

10 Clues: A financial exchange involving money. • A charge applied for using a service. • A sum of money placed into an account. • An act of taking money out of an account. • A sum of money paid for a good or service. • The amount of money available in an account. • A written or electronic proof of a transaction. • Borrowed money that must be repaid with interest. • ...

Travel Review 2014-01-01

Travel Review crossword puzzle
Across
  1. What kind of question should you ask when identifying needs and preferences?
  2. Type of travler who would want a hotel with a work desk, internet access, meeting room, or room service.
  3. Professional travel agent association designed to promote professionalism and education.
  4. A hotel reservation that is held with a credit card, and the card is only charged if the customer is a no-show.
  5. What's in it for me
  6. This class of service has the highest fares and has the best amenities.
  7. The most expensive type of room with an unobstructed frontal view of the ocean.
  8. The proper word to represent the letter D via the militart phonetic alphabet.
  9. A car rental that is 5-7 days.
Down
  1. A U.S. citizen needs this to travel internationally.
  2. Sell what's available today.
  3. This desk or employee in a hotel handles personal requests for guests such as dry-cleaning or helping them set up arrangements such as site-seeing tours or transportation.
  4. The vehicles a car rental compnay has available for customer rental.
  5. The Security code can be found on the _______ of the American Express Card.

14 Clues: What's in it for me • Sell what's available today. • A car rental that is 5-7 days. • A U.S. citizen needs this to travel internationally. • The vehicles a car rental compnay has available for customer rental. • This class of service has the highest fares and has the best amenities. • The Security code can be found on the _______ of the American Express Card. • ...

udw saple 2019-02-25

udw saple crossword puzzle
Across
  1. It is a unique nine-digit number assigned by the Internal Revenue Service (IRS) to business entities operating in the United States for the purposes of identification.
  2. It represents region specific market segment assignments.
  3. It is a federally assigned number that identifies and categorizes a company by the type of business or industry in which they are active.
  4. Projected number of eligible employees employed by the employer group.
  5. It is a six digit code developed jointly by the United States and Canada and Mexico to classify business establishments for the purpose of collecting and analyzing and publishing statistical data related to the U.S business economy.
  6. It is the unique identifier for any individual or group of individuals that is of interest to the enterprise.
  7. It is a nine-digit number issued by the Social Security Administration to all citizens and non-citizens who have permission to work in the United States.
Down
  1. Projected number of eligible employees for a dual tier plan.
  2. It indicates which system the customer is billed out of.
  3. It identifies the Market Number assigned to a customer.
  4. It is the business name of customer organization.
  5. It is the identifier that supports row level security classification.
  6. It is the legal name of this customer as recorded in customer managing application.

13 Clues: It is the business name of customer organization. • It indicates which system the customer is billed out of. • It identifies the Market Number assigned to a customer. • It represents region specific market segment assignments. • Projected number of eligible employees for a dual tier plan. • It is the identifier that supports row level security classification. • ...

SAP Review 2025-12-26

SAP Review crossword puzzle
Across
  1. Before requesting a Service Interruption Letter, you'll need to verify customer was without power and the timeframe for which they were out through this application
  2. when a customer receives 2 or more returned payments in a 12 month period they are automatically placed on this list
  3. allow customers to pay approximately the same amount over an 11 month period by leveling out high/low seasonal bills
  4. you must always do this to the dunning process when manually reconnecting a customer who was disconnected for non-payment
  5. Clarification Cases are created by the front office when we cannot complete the customer request and are also called this.
  6. Payments that are not posted immediately (Mail check, Express Check, ACH Payments)
Down
  1. a third party vendor AES uses to process payments.
  2. can be created for Security Deposits or Account Balance.
  3. a federally funded program to assist low-income households with their winter heating bills.
  4. this type of account is an inactive account that has an unpaid balance for 45 days or more
  5. responsible for processing payments for AES that are received by mail, banks, and miscellaneous pay agents.
  6. represent specific situations that require attention or resolution
  7. allows you to access and/or update customer's online account information as well as impersonate the account for viewing and assisting the customer.

13 Clues: a third party vendor AES uses to process payments. • can be created for Security Deposits or Account Balance. • represent specific situations that require attention or resolution • Payments that are not posted immediately (Mail check, Express Check, ACH Payments) • this type of account is an inactive account that has an unpaid balance for 45 days or more • ...

Table service 2016-09-18

Table service crossword puzzle
Across
  1. Service for beverages
  2. Service for food
  3. Customers eat with these
  4. First thing you give a customer
Down
  1. something you should, avoid carrying on a tray
  2. A tray
  3. Where you write the customers' order

7 Clues: A tray • Service for food • Service for beverages • Customers eat with these • First thing you give a customer • Where you write the customers' order • something you should, avoid carrying on a tray

Ventures Unit 7 2024-03-05

Ventures Unit 7 crossword puzzle
Across
  1. To get your money back
  2. not working
  3. Manufacturer promise
  4. Rules
Down
  1. Items sold at a store
  2. service, department for returns
  3. Appearance of something
  4. Device used to take pictures
  5. to return one item for another
  6. Usually a store gift card

10 Clues: Rules • not working • Manufacturer promise • Items sold at a store • To get your money back • Appearance of something • Usually a store gift card • Device used to take pictures • to return one item for another • service, department for returns

TEKA SILANG KATA 2022-07-22

TEKA SILANG KATA crossword puzzle
Across
  1. Had umur untuk pembelian COWAY
  2. GCM ECA
  3. Coway R&D Centre
  4. Etika Heart Service
Down
  1. Head of Customer Care
  2. AP2505CHE
  3. Jumlah cawangan dalam wilayah East Coast A
  4. Pejabat HQ COWAY
  5. Akronim (POE)
  6. 'Reward point' - Jualan 5 unit Neo Plus

10 Clues: GCM ECA • AP2505CHE • Akronim (POE) • Pejabat HQ COWAY • Coway R&D Centre • Etika Heart Service • Head of Customer Care • Had umur untuk pembelian COWAY • 'Reward point' - Jualan 5 unit Neo Plus • Jumlah cawangan dalam wilayah East Coast A

Supply Chain Crossword # 1 2022-01-23

Supply Chain Crossword # 1 crossword puzzle
Across
  1. quantifying performance
  2. ability to adapt quickly
  3. primarily focused on movement of goods
  4. primary activity that doesn't produce a good
  5. physical product you can see
  6. sequence of events
  7. ability to create new things
Down
  1. perception of benefits
  2. protecting the environment
  3. degree of output to customer requirement
  4. wait time
  5. raw material, WIP and finished goods
  6. ration of output to input

13 Clues: wait time • sequence of events • perception of benefits • quantifying performance • ability to adapt quickly • ration of output to input • protecting the environment • physical product you can see • ability to create new things • raw material, WIP and finished goods • primarily focused on movement of goods • degree of output to customer requirement • ...

Christmas Crossword 2024-12-31

Christmas Crossword crossword puzzle
Across
  1. Tree commonly decorated during Christmas
  2. Largest Kroger Store in terms of area is in which US county
  3. Jewish festival involving a story with armadillo
  4. Turkey is associated with which festival
  5. Kroger's online grocery delivery service
Down
  1. Kroger's flagship natural & organic brand
  2. Kroger partners with this service for meal-kit solution
  3. Kroger Offers which type of rewards based card for customers
  4. Traditional vegetable carved into lanterns
  5. Number of states having Ocado Customer Fulfillment Centres for Kroger
  6. Department where you can find flower at Kroger
  7. Kroger's fuel rewards program saves you money on this

12 Clues: Tree commonly decorated during Christmas • Turkey is associated with which festival • Kroger's online grocery delivery service • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • Kroger's fuel rewards program saves you money on this • ...

What is Marketing? 2024-01-19

What is Marketing? crossword puzzle
Across
  1. statistical data about a group of people
  2. where goods and services are bought and sold
  3. luxury products appeal to this human need
  4. breaking down the entire market into various segments and planning marketing strategies for each segment in order to increase market share (2 words)
  5. a group of customers who share common wants and needs
  6. the most basic level of need according to Abraham Maslow
  7. Market ______ is the process companies use to make a product or service stand out from its competitors in ways that provide unique value to the customer
  8. love and ______ includes things like friendship and community
  9. Market ______ is the strategic process that marketers use to determine the place or “niche” an offering should occupy in a given market relative to other customer alternatives
  10. a category of market segmentation that focuses on how people act
Down
  1. a fundamental principle in business involving a focus on customer wants and needs (2 words)
  2. the insurance industry exists because of this human need
  3. something inevitable for the existence of life; many adverse things can occur without it.
  4. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
  5. the highest level of human need (2 words)
  6. Market ______ is the practice of dividing your target market into approachable groups; creating subsets of a market based on demographics, needs, priorities, common interests, and other psychographic or behavioral criteria used to better understand the target audience
  7. Psychologist who theorized the Hierarchy of Needs
  8. segmenting a market according to where they are physicallylocated
  9. what is created when our desires, needs, and wants are backed by our ability to pay
  10. a way to segment people by characteristics such as values, lifestyle,attitudes, and interests
  11. our desires and wishes in life

21 Clues: our desires and wishes in life • statistical data about a group of people • the highest level of human need (2 words) • luxury products appeal to this human need • where goods and services are bought and sold • Psychologist who theorized the Hierarchy of Needs • a group of customers who share common wants and needs • ...

Heating and Air 2025-01-29

Heating and Air crossword puzzle
Across
  1. This is required when putting in a HVAC lead?
  2. How much is an estimate?
  3. What is included free in a tune-up?
  4. If a customer has 2 systems, the price is $29 per ____
  5. We must install our own ___
Down
  1. Who is your HVAC service provider?
  2. If a system is not working 100%, what service is it?
  3. What service is $29?

8 Clues: What service is $29? • How much is an estimate? • We must install our own ___ • Who is your HVAC service provider? • What is included free in a tune-up? • This is required when putting in a HVAC lead? • If a system is not working 100%, what service is it? • If a customer has 2 systems, the price is $29 per ____

Day 11: Community Sprint Crossword Puzzle 2017-07-24

Day 11: Community Sprint Crossword Puzzle crossword puzzle
Across
  1. It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
  2. Day Pass charged for $10 per day.
  3. A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
  4. Day Pass charged for $5 per day.
  5. Discounted call and data rates available to customers travelling overseas when International Roaming is activated.
  6. What does PSTN stands for?
  7. A reason for services to be temporarily suspended or disconnected.
Down
  1. To resume services after a temporary disconnection.
  2. Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
  3. Payments made by a customer that needs to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post)
  4. Processing timeframe for reconnecting services.
  5. To take up or go on with again after interruption.
  6. To cause to cease or become inoperative for a time; stop temporarily.
  7. Total data allowance that a customer can use in any eligible countries once International Day Pass is purchased.
  8. The charge for reconnecting BigPond broadband after disconnection for non-payment.

15 Clues: What does PSTN stands for? • Day Pass charged for $5 per day. • Day Pass charged for $10 per day. • Processing timeframe for reconnecting services. • To take up or go on with again after interruption. • To resume services after a temporary disconnection. • A reason for services to be temporarily suspended or disconnected. • ...

H7 & H8 2020-09-13

H7 & H8 crossword puzzle
Across
  1. A research tool that estimates how subjects set priorities or make trade-offs among different attributes of a product or service
  2. Research that collects numeric data, generally through sample surveys that can be used for measurement and statistical analysis
  3. Research that manipulates the environment and then measures the effect
  4. An approach that analyzes a consumer’s evaluation of an object as a function of the beliefs that he or she has toward the object on various attributes and their importance
  5. Dividing the market into unique demand spaces that exist at the intersection of different usage occasions and consumers' emotional and functional needs
  6. A product delivery approach utilizing flexible, computer-aided manufacturing systems where customers can customize the product to his or her individual preferences
  7. A concept test that assesses a sample of consumers’ reactions to a concept with a key measure being their expressed purchase intention
  8. A marketing planning process that involves dividing a broad target market into subsets or groups of consumers who have common needs or characteristics
  9. A complete canvas, count, or survey of an entire population that is being studied
  10. Defining a value proposition for the target segments; differentiating a product or service from others in the perception of consumers
Down
  1. Research that generates information that is not amenable to numerical measurement or statistical analysis
  2. Research that aims to answer questions about market size, customer preference, and trade-off behavior without introducing any manipulation of an environment
  3. Qualitative research that makes use of observation, particularly observations of people using a product or struggling with routine activities at home or at work
  4. A field experiment in which, for example, researchers place a new product in one or more stores, promote purchasing, and then observe customer responses
  5. Selecting the potential customer segments to whom a company wishes to sell products or services, after an analysis of each segment’s attractiveness
  6. A research method whose output is an image representing customer perceptions of one company’s offerings relative to those of competitors
  7. A statistical method for identifying unmeasured class membership subjects using categorical and/or continuous observed variables
  8. A marketing approach based on CRM, emphasizing personalized relationships with individual customers
  9. The manipulated variable in experimental research
  10. Experimental research conducted outside a laboratory setting

20 Clues: The manipulated variable in experimental research • Experimental research conducted outside a laboratory setting • Research that manipulates the environment and then measures the effect • A complete canvas, count, or survey of an entire population that is being studied • ...

ASD RECOVERY 2025-11-18

ASD RECOVERY crossword puzzle
Across
  1. : The "system of record" for all customer information and where most ASD work takes place
  2. : Section on the case page where you can find documents such as the contract, drivers license, voided checks
  3. : Payment ..... one of the most used portals in Jira, for finance-related requests like fee waivers or payment applications
  4. : A payment plan of 30% or above of the original contractual amount gets the account out of what...
  5. : This is drafted once approved for arbitration - this is stage of the arbitration process that the Recovery Group handles if an account is approved
  6. : How many days should cases be worked?
  7. : The duration of the Intro to Recovery Sequence (days)
  8. : The ASD tier that accounts move to after 10 days of no engagement/cure payment following a contract breach
  9. : A payment method that can be used for a one-time debit or, in some cases, a credit card payment
  10. : This must be filled out anytime you work an account
  11. : The Service Level Agreement (SLA) for customer responses (days)
  12. : Acronym for the case queue substatus status reps should prioritize first each day
  13. : The ticketing system used to request help when technical difficulties arise or when the Finance team needs to complete tasks
Down
  1. : The page on Salesforce you will primarily be working out of
  2. : The leverage the Recovery Group has that Customer Service does not
  3. : Recovery Arb Manager!
  4. : Recovery & Arb Sr. Manager
  5. : The application where inbound calls are always the number one priority
  6. : Most important soft skill to have
  7. : A badge/alert indicating an account can no longer be worked by Forward as it was placed to an external agency
  8. : What type of liability the customer becomes responsible for once they have violated or breached the contract
  9. : Where you would see any active bank transactions
  10. : A tier in the ASD Department that handles accounts Post-Contract Breach after Recovery
  11. : A recovery manager!
  12. : Where you can see your performance stack-ranked against the Team
  13. : Acronym of the tier of the ASD that handles accounts Pre-Contract Breach
  14. : Occurs with 4 consecutive Insufficient Funds returns or 1 Blocked/Stopped Payment
  15. : Acronym for the department that comes in when a customer's revenue declines

28 Clues: : A recovery manager! • : Recovery Arb Manager! • : Recovery & Arb Sr. Manager • : Most important soft skill to have • : How many days should cases be worked? • : Where you would see any active bank transactions • : This must be filled out anytime you work an account • : The duration of the Intro to Recovery Sequence (days) • ...

Business Final Exam 2024-05-08

Business Final Exam crossword puzzle
Across
  1. A shortage of available workers
  2. The buying and selling of goods and services
  3. An agreement between a worker and employer about wages and conditions
  4. The act of selling a product or service
  5. Goods produced or services provided by a business
  6. A company with limited liability for its owners
  7. An organization that represents workers
  8. The study of money and banking
  9. The value of a company's stock
  10. A type of business loan with fixed payments
  11. The buying and selling of stocks
  12. The process of developing a product or service
  13. Money paid by a company for employee benefits
  14. Money a company spends to operate
  15. A formal agreement between businesses
  16. Money earned by a business after expenses
  17. A discount offered to a customer
  18. Advertising a product or service
  19. Money saved for future use
  20. Money paid to a worker for their labor
  21. Money paid upfront for a good or service
  22. Supplying goods to a business
  23. A presentation to potential investors
  24. A company owned by shareholders
Down
  1. A person who works for a company
  2. The act of giving money to charity
  3. A person who starts and runs a business
  4. A person with expertise in a particular field
  5. The competition between businesses
  6. Money paid to shareholders
  7. The process of creating a new business
  8. The act of managing a business
  9. Money invested in a business
  10. The difference between a product's cost and selling price
  11. A company owned by one person
  12. The study of how businesses function
  13. Someone who invests money in a business
  14. The act of giving up a possession
  15. The amount of money a company brings in
  16. A person who leads a company
  17. Money earned through investments
  18. A brief summary of a business plan
  19. A business with multiple locations
  20. Someone who buys goods or services
  21. A period of economic decline
  22. The physical location of a business
  23. Money paid by a company to the government
  24. A legal document outlining a company's purpose
  25. Money a company owes
  26. The owner of a business

50 Clues: Money a company owes • The owner of a business • Money paid to shareholders • Money saved for future use • Money invested in a business • A person who leads a company • A period of economic decline • A company owned by one person • Supplying goods to a business • The act of managing a business • The study of money and banking • The value of a company's stock • ...

Business 2026-02-10

Business crossword puzzle
Across
  1. Rules, obligations, and guidelines that govern a contract or agreement
  2. A company or group having exclusive control over a commodity or service
  3. The on-demand delivery of computing resources
  4. An organized body of people with a particular purpose, especially a business, society, or association
  5. The activity of buying and selling, especially on a large scale
  6. A person who purchases goods and services for personal use
  7. A new method, idea, or product
  8. The sequence of processes involved in the production and distribution of a commodity
  9. A marketing strategy is a long-term plan that outlines how a business will reach its goals
  10. Evaluating a product or service in real-world conditions rather than controlled environments
  11. Preventing or controlling trusts or other monopolies
  12. A piece of work done for a client or customer
  13. To institute legal proceedings against a person or institution
Down
  1. A person or company that undertakes a contract to provide materials or labor to perform a service or do a job
  2. The activity or condition of competing
  3. A person who buys goods or services from a shop or business
  4. Business or individual that sells products directly on an online marketplace without being owned or managed by the platform itself
  5. A business or firm owned and run by two or more partners
  6. A payment made to a professional person or to a professional or public body in exchange for advice or services
  7. Digital platform that connects buyers and sellers
  8. The basic physical and organizational structures and facilities needed for the operation of a society or enterprise
  9. Prescription by authority in order to control an organization or system.
  10. An agreement or a settlement of a dispute that is reached by each side making concessions
  11. The state of being responsible for something, especially by law
  12. Wrongful or criminal deception intended to result in financial or personal gain
  13. The wealth and resources of a country or region, especially in terms of the production and consumption of goods and services
  14. Expend money with the expectation of achieving a profit
  15. The possibilty of loss, damage, or injury

28 Clues: A new method, idea, or product • The activity or condition of competing • The possibilty of loss, damage, or injury • The on-demand delivery of computing resources • A piece of work done for a client or customer • Digital platform that connects buyers and sellers • Preventing or controlling trusts or other monopolies • ...

Lesson 10 Vocabulary 2024-04-25

Lesson 10 Vocabulary crossword puzzle
Across
  1. a set of business practices that facilitate consistent messaging across channels and produce a unified brand experience for customers
  2. a marketing practice that uses floor plans, colour, lighting, displays, technology, and other elements to attract customer attention.
  3. a marketing strategy in which a business uses a temporary campaign or offer to increase interest or demand in its product or service.
  4. plan designed to manage, shape, and maintain the public perception and image of an individual, organization, or brand.
  5. the public visibility or awareness for any product, service, person or organization.
Down
  1. an industry used to call the attention of the public to something, typically a product or service
  2. Attention, Interest, Desire, Action
  3. Promotion involves all marketing techniques and strategies, such as special offers.
  4. one person who is the salesman tries to convince the customer in buying a product.

9 Clues: Attention, Interest, Desire, Action • one person who is the salesman tries to convince the customer in buying a product. • Promotion involves all marketing techniques and strategies, such as special offers. • the public visibility or awareness for any product, service, person or organization. • ...

Invoice Terms 2025-01-14

Invoice Terms crossword puzzle
Across
  1. An amendment or change order to an existing contract in which a customer selects a higher service level.
  2. The amount remaining after adjustments have been made for debts, deductions, and expenses.
  3. An orchestrated and repeatable pattern of business activity.
  4. A change made to a subscription or contract (e.g., payment terms, number of users etc.)
Down
  1. A package or set of goods or services which are offered as a combined product for which there is a specified price.
  2. The total amount before deductions.
  3. A discount assigned to the purchase of a good or service with a time limit and/or promotion code.
  4. An amendment or change order to an existing contract in which a customer selects a lower service level.
  5. An itemized statement to a buyer that specifies the goods or services purchased, their price, and the terms of sale.

9 Clues: The total amount before deductions. • An orchestrated and repeatable pattern of business activity. • A change made to a subscription or contract (e.g., payment terms, number of users etc.) • The amount remaining after adjustments have been made for debts, deductions, and expenses. • ...

9a-u6-fill-the-words 2022-08-24

9a-u6-fill-the-words crossword puzzle
Across
  1. n.汉堡包
  2. n.三明治
  3. v.款待,犒劳
  4. n.偏爱
  5. adj.必须的,必要的
  6. v.服务于,提供
  7. v./n.就座/座位
  8. adj.医疗的
Down
  1. n.产品
  2. n.顾客
  3. n.蛋白质
  4. n.研究,调查
  5. n.服务
  6. n.评价,评论
  7. v./n.说明/州

15 Clues: n.产品 • n.顾客 • n.服务 • n.偏爱 • n.蛋白质 • n.汉堡包 • n.三明治 • n.研究,调查 • v.款待,犒劳 • n.评价,评论 • adj.医疗的 • v.服务于,提供 • v./n.说明/州 • v./n.就座/座位 • adj.必须的,必要的

HBS Marketing Unit Crossed Words 2023-11-02

HBS Marketing Unit Crossed Words crossword puzzle
Across
  1. "_______ Diary"
  2. new courseware must submit
  3. 2023 Greenhill Award for Outstanding Service to the HBS Community
  4. 5-5577
  5. Morgan 161
  6. a new culture of meat
  7. CarMax, Boston Consulting Group
Down
  1. pre-2017 FSS
  2. 27 years of support
  3. MKT RC course TA
  4. co-founder of the Customer Intelligence Lab....no, not Ayelet
  5. EC decision time
  6. # of MKT doctoral students
  7. HBS complex $$$ app. Do you agree?
  8. retired MKT RC case, Marketing Chateau _____"

15 Clues: 5-5577 • Morgan 161 • pre-2017 FSS • "_______ Diary" • MKT RC course TA • EC decision time • 27 years of support • a new culture of meat • new courseware must submit • # of MKT doctoral students • CarMax, Boston Consulting Group • HBS complex $$$ app. Do you agree? • retired MKT RC case, Marketing Chateau _____" • co-founder of the Customer Intelligence Lab....no, not Ayelet • ...

SOPs, SOP1, SOP2 and SOP4 2025-03-04

SOPs, SOP1, SOP2 and SOP4 crossword puzzle
Across
  1. To resolve non-conformances effectively, we rely on careful monitoring and __________.
  2. A _____ __ is a nonconformance related to a service and/or product being delivered by CGFS to an external customer, including any arising from a customer complaint.
  3. After identifying the records, storage location and how the record is to be filed, the minimum _________ time and method of disposition must be determined.
  4. SOPs ensure __________, meaning everyone follows the same steps, reducing errors.
  5. Once a quality document is deemed ________, it is removed from KB once all QSO’s agree to prevent further usage.
  6. The Payroll Level 2 issues report is available on demand in ServiceNow under the the CGFS Payroll ________ _______ ______ Dashboard.
  7. The Quality Representative and/or the Quality _______ Owner should evaluate the need for creating a new quality document.
  8. Records must be properly _____ to maintain their integrity.
  9. A ______ is documented information that states results achieved or provides evidence of activities performed, conformity to requirements, and the effective operation of the Quality Management System.
  10. SOPs provide clear guidelines to define roles and responsibilities, ensuring __________.
  11. PCS controls documents by checking them in/out of the CGFS _________ ____.
  12. The process of managing document versions and preventing obsolete use is called __________ ___ _________.
Down
  1. The ticket-taker should tag any identified level 2 cases as “__ - ________” so it can be reviewed by a Tier 2 for action.
  2. An annuitant requesting assistance with updating their federal tax withholding and being provide with a form W-4 is an example of _________ ____ Desk Guidance.
  3. ________ _________ __________ are the foundation of how we work and helps reinforce understanding, improve accuracy, and ensure we all stay on the same page.
  4. Proper handling of non-conformances improves overall customer __________, leading to fewer complaints.
  5. An example of an error in ______ __ _______ would be if a PCS analyst updated a customer’s address information in GFACS and forgot to add the APT# provided or input the wrong zip code.
  6. A __________ occurs when a product or service fails to meet expectations or standards.
  7. Non-conformances are tracked in __________, where reports are sent to management for resolution.
  8. Fixing errors and making enhancements over time is part of __________ ___________.
  9. If a _____ is identified from the level 2 log, a CAR may be required.
  10. A level 2 can be closed once the document has been provided, the address error has been corrected or the correct information has been provided to the ________.

22 Clues: Records must be properly _____ to maintain their integrity. • If a _____ is identified from the level 2 log, a CAR may be required. • PCS controls documents by checking them in/out of the CGFS _________ ____. • SOPs ensure __________, meaning everyone follows the same steps, reducing errors. • ...

Marketing 2024-02-15

Marketing crossword puzzle
Across
  1. Gathering and analyzing data about a market, industry, or competitors. ()
  2. A study of the characteristics and preferences of population groups.
  3. An activity used to build a distinctive image for a product or service. ()
  4. Identifying and defining specific customer groups. ()
  5. Extending the reach or coverage of a product or service to more customers. ()
  6. A set of marketing activities aimed at increasing product or service sales. ()
Down
  1. Establishing connections or relationships with individuals or organizations.
  2. The process of introducing new ideas, methods, or products. ()
  3. Identifying and selecting the most suitable customers for a product or service. ()
  4. The process of improving the efficiency or effectiveness of marketing activities. ()

10 Clues: Identifying and defining specific customer groups. () • The process of introducing new ideas, methods, or products. () • A study of the characteristics and preferences of population groups. • Gathering and analyzing data about a market, industry, or competitors. () • An activity used to build a distinctive image for a product or service. () • ...

Marketing Terms Crossword 2022-11-11

Marketing Terms Crossword crossword puzzle
Across
  1. Is what makes a business unique and potentially better than the competition. It is made up of features and benefits.
  2. An overview of your business goals and includes details on how you think you are going to achieve them.
  3. An evaluation of a company’s internal Strengths, internal Weaknesses, external Opportunities in the market and external Threats in the market.
  4. The amount of profit (or loss) the business earns after paying expenses and taxes.
  5. The simplest organizational structure, which contains a direct chain of command through levels of personnel.
  6. Something a person or company owes, usually a sum of money
  7. The operating expenses that a business must pay regardless of how many sales are made.
  8. Puts employees in more than one department together to work towards a specific goal.
  9. This is different for every business, and is based on the amount of product or service a customer buys.
  10. The amount of money brought in by a business before any expenses. Equal to the total number of units sold multiplied by the selling price per unit for the period that for which the statement is being prepared.
  11. A business that sells a different product or service from yours, but fills the same customer need or want.
  12. When a business’s expenses and sales equal zero because the business has sold exactly enough units to cover its fixed expenses.
  13. Anything that has a value.
  14. The value of the shares issued by a company
Down
  1. The actual costs associated with operating a property that vary in relation to a property's occupancy rate.
  2. Entrepreneurs that apply their hobbies, skills, and interests to a business opportunity.
  3. Systems for dividing work, authority and responsibility. There are different approaches to structures based on what is best for the business.
  4. A business in the market that sells a product or service similar to yours.
  5. Entrepreneurs that create business ideas by identifying sources of opportunity.
  6. A specific group of customers in the broader target market who are most likely to buy a product or service.

20 Clues: Anything that has a value. • The value of the shares issued by a company • Something a person or company owes, usually a sum of money • A business in the market that sells a product or service similar to yours. • Entrepreneurs that create business ideas by identifying sources of opportunity. • ...

POB Ch 10 2021-03-29

POB Ch 10 crossword puzzle
Across
  1. the final business organization in an indirect channel of distribution for consumer products
  2. a plan that identifies how the company will use marketing to achieve its goals
  3. the locations and methods used to make a product or service available to the target market
  4. direct, individualized communication with prospective customers to assess their needs and assist them in satisfying those needs with products and services
  5. the availability of a service must match the demand for that service
  6. something that is consumed at the time it is produced (services)
  7. persons who buy products and services for their own use
  8. a specific sequence of steps consumers follow to make a purchase
  9. the activity, set of instructions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners and society at large
  10. everything a business offers to satisfy a customer's needs
  11. the money a customer must pay for a product or service
  12. the exchange of information so there is common understanding by all participants.
  13. the reasons consumers decide what products and services to purchase
  14. the route the product takes and the businesses involved in moving the product to the final customer
  15. businesses that take part in the channel of distribution
Down
  1. any form of communication used to inform, persuade or remind.
  2. any paid form of communication through mass media directed at identified consumers to provide information and influence their actions
  3. something that has no physical form (services)
  4. finding solutions to problems through carefully designed studies involving consumers
  5. persons, companies and organizations that buy products for their businesses
  6. a specific group of consumers who have similar wants and needs
  7. a set of promotional activities designed to generate sales in the retail setting
  8. the blend of four marketing elements
  9. meaning the differences in the type and quality of services provided
  10. activities that are consumed at the time they are produced
  11. considers the needs of customers when developing the marketing mix

26 Clues: the blend of four marketing elements • something that has no physical form (services) • the money a customer must pay for a product or service • persons who buy products and services for their own use • businesses that take part in the channel of distribution • activities that are consumed at the time they are produced • ...

ITOps Get Together Q3 2025-09-09

ITOps Get Together Q3 crossword puzzle
Across
  1. Which country is designated as the main customer and also has its support Azure Shared Service team for the project?
  2. Which organization is S&C currently under?
  3. What is the vendor's name for RPA?
  4. Which Quality of Service class does not have request set for resources?
Down
  1. What activity Azure Shared Service team has prioritized for the project in PI3 to initiate the project support operation?
  2. Please fill in the blank: ".................. Fuels terminals" is the key stakeholder of Process Control Application.
  3. Cloud-based platform used for IT service management
  4. One of the new terraform RDS modules from DBAM
  5. One of the benefits of RDS module Hint: able to be used again or more than once.
  6. Where do you go when you have a laptop issue?
  7. The use of technology to reduce human intervention processes
  8. What is the guest internet service available for visitors at all Thai premises?
  9. What are not key responsibilities and activities of the S&C team? (choices: VAT,BCP, UIA, SAP)
  10. What does "I" in IDP stand for? Hint ……. Document Processing

14 Clues: What is the vendor's name for RPA? • Which organization is S&C currently under? • Where do you go when you have a laptop issue? • One of the new terraform RDS modules from DBAM • Cloud-based platform used for IT service management • The use of technology to reduce human intervention processes • What does "I" in IDP stand for? Hint ……. Document Processing • ...

SALES CROSSWORD 2023-11-30

SALES CROSSWORD crossword puzzle
Across
  1. The final stage of the sales process where the customer is convinced to make the purchase.
  2. The provision of assistance, support, and solutions to customers before, during, and after the purchase of a product or service.
  3. The organizational system consisting of suppliers, manufacturers, distributors, and customers collaborating to deliver a product or service to the market.
  4. The process of obtaining information about potential customers to develop contacts and interest in a product or service.
  5. The process of identifying and acquiring potential customers who may be interested in a product or service.
Down
  1. Building and maintaining positive relationships with customers to ensure their loyalty and satisfaction.
  2. The compensation or fee that a salesperson receives based on the quantity or value of completed transactions.
  3. A marketing model illustrating the stages through which a potential customer passes from initial product awareness to the final purchase.
  4. The discussion and bargaining process between parties with the aim of reaching an agreement or closing a deal.

9 Clues: The final stage of the sales process where the customer is convinced to make the purchase. • Building and maintaining positive relationships with customers to ensure their loyalty and satisfaction. • The process of identifying and acquiring potential customers who may be interested in a product or service. • ...

Issue Classification: 7NOW App 2021-10-18

Issue Classification: 7NOW App crossword puzzle
Across
  1. Customer inquiring about paying with electronic benefits transfer
  2. App is now allowing the customer to check out. Not related to a payment failure.
  3. Customer inquiry related to accessing the 7Now app through the 7-Eleven App.
  4. Payment did no go through and is not directly tied to any of the issues mentioned.
  5. Camera is not properly scanning the customer's ID.
  6. Customer is requesting to merge accounts with a different existing 7NOW account.
  7. Customer inquiring about issues with their 7Now app related to a system outage.
  8. Customer needed steps to turn on app notifications.
Down
  1. Customer attempted to use google pay to place the order.
  2. Customer has app improvements they would like implemented.
  3. Customer is requesting to change the phone number associated with their 7Now account.
  4. Customer having issues accessing their account they registered using Facebook.
  5. Customer inquiry to enable the camera for their app.
  6. Customer wishes to change the tip amount. Increase or decrease
  7. Customer called for more information on the payment methods or to ask if we accept cash.
  8. Customer is not able to login and is having issues resetting the password.
  9. General question about 7Now app.

17 Clues: General question about 7Now app. • Camera is not properly scanning the customer's ID. • Customer needed steps to turn on app notifications. • Customer inquiry to enable the camera for their app. • Customer attempted to use google pay to place the order. • Customer has app improvements they would like implemented. • ...

Social Media Marketing 1st Nine Weeks 2023-03-20

Social Media Marketing 1st Nine Weeks crossword puzzle
Across
  1. where the product is sold and delivered to customers
  2. founded in 2003 by Mark Zuckerberg
  3. a form of marketing that involves creating and sharing content online that does not promote the brand
  4. the item or service a company offers to satisfy customer needs
  5. dividing markets based on location
  6. classifying people based on internal characteristics that are emotional and mental
Down
  1. the set of actions, or tactics, that a company uses to promote its brand or product in the market
  2. the messaging and communication marketers use to generate interest in their product or service
  3. refers to activities a company undertakes to promote their product
  4. the cost of a product or service a company offers
  5. focusing on the people who are most likely to purchase your product
  6. external/physical qualities of customers
  7. grouping customers based on how/when they spend their money
  8. platform mostly for sharing photos and videos
  9. the first true social media network

15 Clues: founded in 2003 by Mark Zuckerberg • dividing markets based on location • the first true social media network • external/physical qualities of customers • platform mostly for sharing photos and videos • the cost of a product or service a company offers • where the product is sold and delivered to customers • grouping customers based on how/when they spend their money • ...

CrosswordPuzzle 2024-03-18

CrosswordPuzzle crossword puzzle
Across
  1. bureaucratic management style focuses on strict rules and regulations?
  2. management style involves a leader making decisions without consulting others
  3. reduces the risk of project delays and failures.
  4. Organizational culture influences employee behavior and performance.
  5. it requires identifying areas for enhancement and implementing changes.
  6. this analysis helps organizations identify strengths, weaknesses, opportunities, and threats.
  7. provides clear lines of authority and responsibility.
  8. management philosophy prioritizes serving the needs of employees and stakeholders
  9. evaluations help identify areas for improvement.
  10. can stifle innovation and slow decision-making.
  11. Increasing productivity requires optimizing workflows and minimizing distractions.
  12. Strong management skills are essential for leading teams to success.
  13. emphasizes continuous improvement and customer satisfaction.
  14. management structure involves employees reporting to multiple supervisors
  15. enables individuals to combine their strengths and achieve common goals.
  16. engagement is linked to higher productivity and job satisfaction.
  17. Improving efficiency leads to cost savings and better customer service.
  18. helps organizations set long-term objectives.
  19. helps individuals and organizations bounce back from setbacks.
  20. management style distributes authority across self-organizing teams approach to management
  21. aims to reduce defects and variation in processes to improve quality.
  22. it enable organizations to respond quickly to changing market demands.
  23. - Employees should take responsibility for their actions and decisions.
  24. effectively minimizes disruption and maximizes benefits.
Down
  1. Encouraging innovation fosters competitiveness and drives growth.
  2. Continuous learning is essential for personal and professional growth.
  3. it may leads to higher productivity and lower turnover rates.
  4. organizational structure has few or no levels of middle management
  5. encourages employees to take ownership of their work.
  6. Human resources play a crucial role in recruiting and retaining talent.
  7. the ability to find creative solutions to challenges.
  8. - can help ensure consistency in customer service.
  9. management style promotes decision-making through voting or consensus?
  10. brings a variety of perspectives to problem-solving and decision-making.
  11. - Taking decisive actions is key to effective management.
  12. focus on maximizing customer value while minimizing waste.
  13. encourages teamwork and cooperation
  14. Management theories provide frameworks for understanding and improving organizational practices.
  15. vital for fostering collaboration and clarity.
  16. it promotes continuous improvement through small, incremental changes.
  17. inspires and motivates teams to achieve their goals.

41 Clues: encourages teamwork and cooperation • helps organizations set long-term objectives. • vital for fostering collaboration and clarity. • can stifle innovation and slow decision-making. • reduces the risk of project delays and failures. • evaluations help identify areas for improvement. • - can help ensure consistency in customer service. • ...

Test Your MSB Knowledge! 2022-03-17

Test Your MSB Knowledge! crossword puzzle
Across
  1. A type of endorsement, the most common type is "For Deposit Only".
  2. This is our free checking account which has no monthly service charge and does not require a minimum balance.
  3. This type of account requires a combined balance of $10,000 between all accounts in order to waive the monthly service charge.
  4. A money order is a type of ___________ instrument and has a fee of $4.00.
  5. Where customers can call to speak with a customer service representative.
Down
  1. A type of personal account with more than one signer. Each signer has equal rights to the funds in the account.
  2. MSB _______ Banking is a 24-hour automated service where customers can process simple transactions such as checking their account balances or making a transfer between accounts.
  3. A _____ transfer is a transfer made from an account at MSB to another account outside of the bank. The fee to send this type of transfer is $25.00 (domestic) or $45.00 (foreign).
  4. The number of IDs required to cash an on-us (MSB) check for a non-customer.
  5. A check with a written date that is more than 6 months old is considered ______-dated.
  6. A ______ fund is a type of savings account which offers a tiered interest rate depending on the balance in the account.
  7. This is checked for non-customers to ensure they are not on the list of hostile individuals or countries.
  8. _____ provides insurance for customer's deposits of up to $250,000 per depositor, per insured bank, for each account ownership category.

13 Clues: A type of endorsement, the most common type is "For Deposit Only". • A money order is a type of ___________ instrument and has a fee of $4.00. • Where customers can call to speak with a customer service representative. • The number of IDs required to cash an on-us (MSB) check for a non-customer. • ...

Marketing Vocabulary -- Place and Promotion 2025-09-09

Marketing Vocabulary -- Place and Promotion crossword puzzle
Across
  1. The process of planning, implementing, and controlling the efficient flow and storage of goods, services, and related information from the point of origin to the point of consumption.
  2. Communication with a carefully selected individual customer. This can include email marketing, telemarketing, and direct mail.
  3. A complete list of items, products, or materials held by a business. Managing inventory is a key part of logistics to ensure you have enough product without having too much.
  4. The path or route that a product takes from the producer to the consumer. This can be short (producer to customer) or long (producer to wholesaler to retailer to customer).
  5. A strategic communication process that builds mutually beneficial relationships between organizations and their publics. PR aims to manage a company's public image and reputation.
Down
  1. A paid form of nonpersonal communication about an organization, product, or idea from an identified sponsor. This includes things like TV commercials, print ads, and online banner ads.
  2. A short-term incentive offered to encourage the purchase or sale of a product or service. Examples include coupons, contests, rebates, and free samples.
  3. The creation and sharing of online material (like blogs, videos, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services.
  4. The entire system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.
  5. A middleman in a distribution channel who facilitates the movement of goods. Common intermediaries include wholesalers, retailers, and agents.
  6. A business that buys large quantities of goods from manufacturers and sells them to retailers in smaller quantities. They don't typically sell directly to the final consumer.
  7. The direct, one-on-one communication between a sales representative and a prospective customer. It is a highly interactive form of promotion.
  8. A business that sells products directly to the final consumer. Examples include department stores, supermarkets, and online stores.

13 Clues: Communication with a carefully selected individual customer. This can include email marketing, telemarketing, and direct mail. • A business that sells products directly to the final consumer. Examples include department stores, supermarkets, and online stores. • ...

Wyatt Jackson Entrepreneurship Vocabulary 2025-04-28

Wyatt Jackson Entrepreneurship Vocabulary crossword puzzle
Across
  1. the point were a business is can not pay there debt
  2. a way of promoting your business to get someone to buy you produced or service
  3. the money that you make is more than you spent
  4. business practice consisting of a single owner
  5. sell in smaller quantities directly to the customer
  6. someone who manages and takes the risks of a business
  7. the money and funds needed to cover expenses like development
  8. a group of potential customers
  9. a person money,estate applicable or property
Down
  1. business that sells a different product or service but still in the same target audience
  2. something that a business will do if you pay thim
  3. the money a business owes you
  4. a outline of a companies company's objectives and goals
  5. a business that sells the same product as you in the same target audience
  6. making more money than you spend
  7. amount of money available for, required for a particular purpose

16 Clues: the money a business owes you • a group of potential customers • making more money than you spend • a person money,estate applicable or property • the money that you make is more than you spent • business practice consisting of a single owner • something that a business will do if you pay thim • the point were a business is can not pay there debt • ...

TelAffects - DE Key Terms 2021-10-20

TelAffects - DE Key Terms crossword puzzle
Across
  1. Disconnected for non payment.
  2. Someone that guarantees payment for another Business Partner in the event that they can't pay.
  3. Smart/digital meter
  4. This tab under Utilities Collections will show exactly how much a customer would need to pay to restart service if their CA was already DNP.
  5. The facet you navigate to in order to see previous tasks and Interaction Records.
  6. A panel which serves as a distribution point for power throughout a home or a business, and contains circuit protective devices.
Down
  1. The process of starting electric service at a premise.
  2. An interactive screen that allows CSRs to obtain and verify key customer information, quickly view delinquency info, easily navigate to commonly used applications, and even view info provided by customers through the IVR.
  3. Term used to refer to someone wrongfully obtaining and using another person's personal data in some way that involves deception for economic gain.
  4. Process of methodically communicating with customers to ensure the collection of accounts receivable, including collection notifications, call campaigns, deactivating payment arrangements, security deposit requests, and creation of disconnection orders.
  5. Enclosed unit that is supplied with electricity and/or gas, ex: single-family home, apartment, or condo.
  6. The process of stopping service at a premise per the customer's request.
  7. Customer's authorization for DE to automatically debit their bank account for the payment of bills rendered by the company (taken from checking or savings).
  8. Use this tool to report a broken street light or fixture, request new light installations or LED lighting, report light too dim/bright, and receive updates on repair status.
  9. A prohibition against disconnecting service to residential customers who meet eligibility requirements established by NCUC and SCPSC.

15 Clues: Smart/digital meter • Disconnected for non payment. • The process of starting electric service at a premise. • The process of stopping service at a premise per the customer's request. • The facet you navigate to in order to see previous tasks and Interaction Records. • Someone that guarantees payment for another Business Partner in the event that they can't pay. • ...

September '16 BSL Meeting Activity 2016-09-14

September '16 BSL Meeting Activity crossword puzzle
Across
  1. where Risk Wednesday is found
  2. notified of suspected customer fraud/elder abuse
  3. this type of customer has a dedicated line when calling the contact center
  4. program that allows two customers to receive $50 gift cards if certain requirements are met
  5. can be purchased for any amount up to $1000
  6. this needs to be submitted by noon on the 5th business day of the month
  7. this is filled out for cash transactions over $10,000, not always prompted by teller capture
Down
  1. this is given for service, security, and sales
  2. this needs to be done to any cash box at the end of the day, even UB2 terminals
  3. a great place for customers to put important documents
  4. once this is received it needs to be kept under dual control until verification in front of the customer
  5. audit performed twice a year by the ROM
  6. what we tell corporate security when they call if an alarm is activated
  7. notified of suspected employee fraud

14 Clues: where Risk Wednesday is found • notified of suspected employee fraud • audit performed twice a year by the ROM • can be purchased for any amount up to $1000 • this is given for service, security, and sales • notified of suspected customer fraud/elder abuse • a great place for customers to put important documents • ...

chapter 5 2025-03-06

chapter 5 crossword puzzle
Across
  1. an organization made up of individuals and businesses in a specific industry that works to promote that industry
  2. end users of the service also called the consumer
  3. how business will expand in the future
  4. forecasts for the future of the business and includes financial statements
  5. process that tests a business concept, see if its attainable
  6. delegations of the aspirations of a company. the major goals for which it will strive. (specific)
  7. list your direct and indirect competitors
  8. a working model used by entrepreneurs to determine what it takes to develop their product or service
Down
  1. trying to have expertise in all areas, claiming performance above industry averages
  2. do able, reasonable, profitable, and possible
  3. natural disaster, government forces and economic downturn
  4. distribution channel through which a product or service flows the product to the customer
  5. include the most important info from each section of business plan
  6. purpose of a company(broad)
  7. federal agency that provides services to small businesses and new entrepreneurs including counseling, publications, and financial aid.
  8. research, study, watch, conclusion
  9. distinctive aspects qualities or characteristics of a product or service
  10. when developing a business concept
  11. SBA,SCORE, SBDCS, chambers of commerce and Trade associations

19 Clues: purpose of a company(broad) • research, study, watch, conclusion • when developing a business concept • how business will expand in the future • list your direct and indirect competitors • do able, reasonable, profitable, and possible • end users of the service also called the consumer • natural disaster, government forces and economic downturn • ...

English crossword 2022-03-21

English crossword crossword puzzle
Across
  1. spread
  2. determination
  3. estimate something to be smaller than it really is
  4. customer ......
  5. a statement that something is unsatisfactory or unacceptable
Down
  1. not to improve
  2. to repair
  3. satisfaction with oneself or one's achievements
  4. to execute
  5. to reverse to a previous opinion

10 Clues: spread • to repair • to execute • determination • not to improve • customer ...... • to reverse to a previous opinion • satisfaction with oneself or one's achievements • estimate something to be smaller than it really is • a statement that something is unsatisfactory or unacceptable

Marketing Vocab 2025-10-02

Marketing Vocab crossword puzzle
Across
  1. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  2. The action or business of promoting and selling products or services, including market research and advertising.
  3. A unique group of prospective customers a business wants to serve and their locations.
  4. The amount a customer pays and the methods of increasing the value of the products to the customers.
  5. The action or process of keeping financial accounts.
  6. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  7. The action or process of supplying goods to stores and other businesses that sell to consumers
  8. The management of large amounts of money, especially by governments or large companies.
  9. the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service
Down
  1. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  2. Concept
  3. The Individuals who purchase products and services to satisfy needs
  4. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
  5. The business function that creates or obtains product services for sale.
  6. The activity or profession of producing advertisements for commercial products or services.
  7. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  8. The process of dealing with or controlling things or people.
  9. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.

18 Clues: Concept • The action or process of keeping financial accounts. • The process of dealing with or controlling things or people. • The Individuals who purchase products and services to satisfy needs • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...

Market Vocab 2025-10-02

Market Vocab crossword puzzle
Across
  1. management of large amounts of money, especially by governments or large companies
  2. Individuals who purchase products and services to satisfy need
  3. Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service
  4. The amount a customer pays and the methods of increasing the value of the products to the customers
  5. The business function that creates or obtains product services for sale.
  6. action or process of keeping financial accounts
  7. action or process of supplying goods to stores and other businesses that sell to consumers
  8. process of dealing with or controlling things or people
Down
  1. The ongoing activities designed to support the primary function of a business and keep it operating efficiently
  2. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer
  3. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  4. action or business of promoting and selling products or services, including market research and advertising
  5. activity or profession of producing advertisements for commercial products or services
  6. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc
  7. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  8. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  9. unique group of prospective customers a business wants to serve and their locations

17 Clues: action or process of keeping financial accounts • process of dealing with or controlling things or people • Individuals who purchase products and services to satisfy need • The business function that creates or obtains product services for sale. • management of large amounts of money, especially by governments or large companies • ...

SLT Meet 2019-Crossword 2019-01-11

SLT Meet 2019-Crossword crossword puzzle
Across
  1. A _____ ___________ is a visual representation of prospects and where they are in the purchasing process.(5,8)
  2. CRM, client services and service quality will lead to customer ________ (9)
  3. Reducing _________ helps reduce cost and improve efficiency (8)
  4. Doing a thorough _____ will help in reducing accidents at the customer location
Down
  1. _______ Activities help generate leads and Brand building(9)
  2. _____________ has made information available at fingertips (14)
  3. Process of turning a lead into an opportunity/deal(10)
  4. A ______ culture promotes excellence and ensures individuals take accountability (11)
  5. ___________shape the culture and define the character of our company (6)
  6. Sales ___________ is the rate at which the sales team acquires revenue for the organization(12)
  7. Timely billing and follow up will reduce the _____ and that in turn will boost cash flow (3)
  8. Initial customer purchase decisions are based on need. ________ decisions are based on experience.(8)

12 Clues: Process of turning a lead into an opportunity/deal(10) • _______ Activities help generate leads and Brand building(9) • _____________ has made information available at fingertips (14) • Reducing _________ helps reduce cost and improve efficiency (8) • ___________shape the culture and define the character of our company (6) • ...

chapter 2 i2m 2025-01-16

chapter 2 i2m crossword puzzle
Across
  1. A statement that explains how a product or service solves a problem or improves a situation for the customer.
  2. The practice of creating a name, symbol, or design that identifies and differentiates a product from others.
  3. The use of digital channels, platforms, and technologies to promote products and services to consumers.
  4. The activities that communicate the merits of the product and persuade target customers to buy it.
  5. The process of making a product or service available for the consumer or business user that needs it.
  6. A specific group of consumers identified as the intended audience for a product or service.
  7. A favorable position a company holds over its competitors, allowing it to generate greater sales or margins.
  8. The process of dividing a broader market into smaller, defined categories based on shared characteristics.
Down
  1. The strategy of establishing a brand or product in the minds of consumers relative to competitors.
  2. The process of promoting, selling, and distributing a product or service to consumers.
  3. A strategy for managing a company's interactions with current and potential customers, often using data analysis to improve business relationships.
  4. The study of how individuals make decisions to spend their resources on consumption-related items.
  5. The process of gathering, analyzing, and interpreting information about a market, including information about the target market and consumers’ needs.
  6. A model that represents the journey potential customers go through on the way to making a purchase.
  7. A combination of factors that can be controlled by a company to influence consumers to purchase its products (often referred to as the 4 Ps Product, Price, Place, Promotion).

15 Clues: The process of promoting, selling, and distributing a product or service to consumers. • A specific group of consumers identified as the intended audience for a product or service. • The strategy of establishing a brand or product in the minds of consumers relative to competitors. • ...