customer service Crossword Puzzles
ETLV 2 2023-12-06
11 Clues: "cible" • "marque" • "publicité" • make or create • buys the product • manages a company • a person who creates objects • move the production to another country • a firm that produces objects or services • give money in exchange for a product or service • a phrase associated with a brand, for example "enjoy"
Test Your Knowledge 2021-11-12
Across
- bringing awareness to a specific product or service
- specific word that describes content in a webpage
- Information created to inform, educate, influence
- Keeping customers interested in your brand
- turning a visitor into a customer
- type of content that is visual in nature
Down
- someone that has shown interest your product
- Putting a spotlight on a product or service
- an asset offered to prospects on a landing page
- prediction of marketing and sales trends
- keyword phrase with a # in front of it
11 Clues: turning a visitor into a customer • keyword phrase with a # in front of it • prediction of marketing and sales trends • type of content that is visual in nature • Keeping customers interested in your brand • Putting a spotlight on a product or service • someone that has shown interest your product • an asset offered to prospects on a landing page • ...
chapter two 2019-09-04
Across
- acronym for measuring employee performance goals
- number of customers that leave an organization during a certain time period
- organizations that puts customers first
- making services seamless to customers in an organization
- acting in a way that sends a message of positive morality when confronted with a customer
- emotional response
Down
- desire but not want
- service made up of various factors
- approach an organization takes to provide service
- giving decision making to a lower-level employee in an organization
- right and wrong (character)
11 Clues: emotional response • desire but not want • right and wrong (character) • service made up of various factors • organizations that puts customers first • acronym for measuring employee performance goals • approach an organization takes to provide service • making services seamless to customers in an organization • ...
marketing management 2024-01-27
Across
- Business-to-Business marketing, targeting transactions between companies.
- Evaluating a business's strengths, weaknesses, opportunities, and threats for strategic planning.
- A marketing strategy that rewards customers for repeat business or brand loyalty.
- Using tools to analyze opinions and emotions expressed in online content about a brand or product.
- autiSpecific group of potential customers identified for marketing efforts.
- Business-to-Consumer marketing, directly reaching end-users.
- Detailed representation of an ideal customer based on demographics and behaviors.
- Creating a seamless customer experience across various marketing channels.
- The perceived value and strength of a brand in the minds of consumers.
- creating and distributing valuable content to attract and engage the audience.
- Individuals with a smaller but highly engaged social media following, targeted for influencer marketing.
- A product or service produced by one company and sold by another under its own brand.
- Short-lived content, often disappearing after a set time, used on platforms like Snapchat and Instagram Stories.
- return on investment, measuring profitability from marketing activities.
- Unconventional, low-cost marketing tactics for maximum impact.
- Characteristics of a population or market segment.
- pay-er-click advertising, a model where advertisers pay for each click on their ad.
- Unconventional, low-budget strategies aiming for high impact.
- establishing a unique identity for a product or company.
- Evaluating strengths, weaknesses, opportunities, and threats to make informed marketing decisions.
- Displaying ads to users who visited a website but did not complete a desired action, encouraging further engagement.
- The stages a customer goes through from initial contact to completing a desired action.
Down
- Comparing two versions of a marketing element to determine the most effective.
- The stages a customer goes through, from awareness to loyalty, mapped for targeted marketing.
- The cost associated with acquiring a new customer, including marketing and sales expenses.
- Assigning values to leads based on their likelihood to convert, aiding in prioritizing sales efforts.
- Turning prospects into actual customers through effective marketing strategies.
- Reach The number of people who see a post through unpaid distribution on social media platforms.
- Targeting individuals who have interacted with a brand previously with relevant ads.
- Unique Selling Proposition, highlighting distinct features that set a product apart.
- The percentage of customers who stop using a product or service within a given period.
- Key Performance Indicator, quantifiable metrics used to measure marketing success.
- A company's portion of the total market compared to competitors.
- Promoting additional products to existing customers.
- Advertising on Connected TV platforms to reach audiences through streaming services.
- Attracting customers through content marketing, SEO, and social media, fostering engagement.
- Customer Relationship Management, strategies for maintaining and improving customer interactions.
- Promoting and selling products or services to customers.
- Visual representation indicating the areas of a webpage where users interact the most.
- Utilizing data analysis to assess and improve marketing performance
- Incentive or offer designed to attract potential customers and capture their contact information.
- collaborating with influential individuals to reach and impact a broader audience.
- The ability of an advertisement to maintain user attention and interest over time.
- Targeting a specialized segment within the broader market.
- Social Social media activity that occurs privately, such as sharing content via messaging apps.
45 Clues: Characteristics of a population or market segment. • Promoting additional products to existing customers. • Promoting and selling products or services to customers. • Targeting a specialized segment within the broader market. • establishing a unique identity for a product or company. • Business-to-Consumer marketing, directly reaching end-users. • ...
(W1) Chapter 1 - An overview of marketing 2020-11-18
Across
- Marketing communication strategies and techniques such as advertising special offers and public relations.
- The idea that the social and economic justification for an organisation's existence is the satisfaction of customer wants and needs while meeting organisational objectives.
- value The ratio of benefits to the sacrifice necessary to obtain those benefits.
- A tangible good or an intangible service that is needed to meet a specific customer need or demand.
- The idea that the characteristics of a product can solve a set of customer problems better than any competitor's product.
- A marketing philosophy that assumes that people will buy more goods and services if aggressive sales techniques are used and that high sales results in high profits.
Down
- How the product will be provided to the customer.
- The feeling that a product has met or exceeded the customer's expectations.
- Covers the actual amount the end-user is expected to pay for a product.
- A marketing philosophy that focuses on the internal capabilities of an organisation, rather than on the desires and needs of the market place.
- The activity set of instructions and processes for creating communication delivering and exchanging offerings that have value for customers clients partners and society at large.
- A marketing philosophy that assumes that a sale depends on a customers decision to purchase a product.
- A strategy that focuses on keeping and improving long-term partnerships with customers.
- The idea that an organisation exists not only to satisfy customer needs and wants and organisational objectives but also to preserve or enhance individual's and society's long-term interests.
14 Clues: How the product will be provided to the customer. • Covers the actual amount the end-user is expected to pay for a product. • The feeling that a product has met or exceeded the customer's expectations. • value The ratio of benefits to the sacrifice necessary to obtain those benefits. • ...
All In A Days Work 2021-01-15
Across
- Priority ______
- Sent from customer service, providers, etc.for review of claims payment or billing issues
- Instructions/guide to processing
- Added to a CPT code to bill a more specific service
- Additional help if previous person can't help
Down
- Department or what is processed
- Acronym for route to group "Code Review"
- Come here to visit face to face or chat
- PH Medicare product that needs "Medical Criteria Review" if no auth present. Do not process.
- To "fix" submitted by provider
- Ask this person for assistance
11 Clues: Priority ______ • To "fix" submitted by provider • Ask this person for assistance • Department or what is processed • Instructions/guide to processing • Come here to visit face to face or chat • Acronym for route to group "Code Review" • Additional help if previous person can't help • Added to a CPT code to bill a more specific service • ...
Crossword Rubens 2025-03-07
Across
- A networking model in which data, applications, and processing power are managed by servers on the Internet.
- Infrastructure as a service
- One of common networking modes
- physical machine running a hypervisor
- also called “hosted platform” and is similar to SaaS, but customer develops applications with the service provider’s tool and infrastructure.
- virtual machine manager
Down
- Logically defined network interface associated with a VM
- virtual machines
- virtual machine running in a hypervisor
- Examples of virtualization technologies
- also called “hosted applications” or “on-demand applications”
11 Clues: virtual machines • virtual machine manager • Infrastructure as a service • One of common networking modes • physical machine running a hypervisor • virtual machine running in a hypervisor • Examples of virtualization technologies • Logically defined network interface associated with a VM • also called “hosted applications” or “on-demand applications” • ...
Your Compliance is Risky! 2025-07-25
Across
- Law aimed at ensuring banks meet credit needs
- Public tool for analyzing mortgage lending
- CRA is made of three tests: Lending, Investment, and _________
- HMDA requires reporting of this data
- Formal customer concern
- Regular review to ensure adherence
- Banks must investigate Reg E errors in this many days
Down
- Complaint trends are often shown in this form
- Risk from failures in internal processes
- The CRA Public File must list this type of branch service
- Reg E refers to this type of transaction
11 Clues: Formal customer concern • Regular review to ensure adherence • HMDA requires reporting of this data • Risk from failures in internal processes • Reg E refers to this type of transaction • Public tool for analyzing mortgage lending • Law aimed at ensuring banks meet credit needs • Complaint trends are often shown in this form • ...
Marketing 2021-12-14
Across
- Enter to win $100
- When you come up with ___
- Discount
- Something someone does
- A physical poster
- Something that you have in a store
- Promoting something
- A saying that identifies your company
- Store
- Humans
Down
- Taxi cabs
- A character that represents your company
- Bogo
- Logo, mascot, slogan
- Not very common
- Money returned to the customer
- You use it to hear ads in the car
- Something you get for buying something
- When you purchase something you __ it
- Paper
- Something people use to identify company
- The amount of money something cost
22 Clues: Bogo • Paper • Store • Humans • Discount • Taxi cabs • Not very common • Enter to win $100 • A physical poster • Promoting something • Logo, mascot, slogan • Something someone does • When you come up with ___ • Money returned to the customer • You use it to hear ads in the car • Something that you have in a store • The amount of money something cost • When you purchase something you __ it • ...
Egencia Fairy Tale 2020-07-31
Across
- Look out!
- A Guiding Principle
- A reason to use a TMC
- Egencia Global Technical Services
- Global Customer Operations
- Green
- A reason to choose Egencia
- Who are we?
- Account Manager
- One of the Guidelines
- Selling military
- Important to Melanie
- A PCI application
Down
- CEO Expedia Group
- Credit Card Compliance
- Highest Score
- Vice President GCO
- One of the new office Locations
- Travel Management Company
- One of the Top1Box key factors
- Your job
- One of the service contracts
- IT Support
- A fish
- Headquarter
25 Clues: Green • A fish • Your job • Look out! • IT Support • Who are we? • Headquarter • Highest Score • Account Manager • Selling military • CEO Expedia Group • A PCI application • Vice President GCO • A Guiding Principle • Important to Melanie • A reason to use a TMC • One of the Guidelines • Credit Card Compliance • Travel Management Company • Global Customer Operations • A reason to choose Egencia • ...
CB 2019-12-05
Across
- Upgrade your domain before it's gone
- CLOUD Intelligent Collaboration Tools for your business
- A smart domain name suggestion service to help you drive customer engagement
- _ _ Operator
- Web_ _ _ _
- Power your inspiration. Connect your world
- _ _ _ _ Solutions
- Where big ideas belong on the web
- India ka apna Cloud
Down
- Hindi Cloud
- A trusted digital partner to every Indian business
- The perfect place to WordPress
- _ _ _ _ _ _ Stack
- Your online ally
- The Web Pro Squad!
- For snappy web hosting
- Server_ _ _ _
- WHMCS_ _ _ _ _ _
- _ _ _ _ In Touch
- CloudJiffy
- The ultimate toolkit for WordPress
- .online, .tech, .website
- Create.Communicate.Collaborate
23 Clues: CloudJiffy • Web_ _ _ _ • Hindi Cloud • _ _ Operator • Server_ _ _ _ • Your online ally • WHMCS_ _ _ _ _ _ • _ _ _ _ In Touch • _ _ _ _ _ _ Stack • _ _ _ _ Solutions • The Web Pro Squad! • India ka apna Cloud • For snappy web hosting • .online, .tech, .website • The perfect place to WordPress • Create.Communicate.Collaborate • Where big ideas belong on the web • The ultimate toolkit for WordPress • ...
DNK2 PEAK 2025-12-07
Across
- - Item to be delivered
- - Warehouse operations
- - Material Handling Equipment
- - Reliability and Maintenance Engineering
- - Preparedness for peak season
- - Transportation and delivery
- - Parent company
- - Utilization Rate
- - Facility management team
- - High volume demand period
Down
- - Package quantity
- - Single sortation wave in a delivery station
- - Testing under heavy load
- - Amazon Logistics
- - Last-mile service to customers
- - Process of assigning packages to sort locations
- - Customer order volume
- - Scan, Label, Apply, Manifest process
- - Delivery facility (DS)
- - Path taken by delivery drivers
- - Sending packages out for delivery
- - On-Time Rate
- - Standard Operating Procedure
23 Clues: - On-Time Rate • - Parent company • - Package quantity • - Amazon Logistics • - Utilization Rate • - Item to be delivered • - Warehouse operations • - Customer order volume • - Delivery facility (DS) • - Testing under heavy load • - Facility management team • - High volume demand period • - Material Handling Equipment • - Transportation and delivery • - Preparedness for peak season • ...
Bank Acronyms 2021-04-18
Across
- unit deployment program
- international account number
- common access card
- military banking overseas edition
- currency transaction report
- annual percentage yeild
- status of forces agreement
- Army and Air Force Exchange Service
- customer information folder
- date of estimated return from overseas
Down
- paid upon proper identification
- power of attorney
- magnetic ink character recognition
- line of credit
- north Atlantic treaty organization
- fair credit reporting act
- bank secrecy act
- truth in savings act
- point of sale
- federal deposit insurance corporation
- electronic funds transfer
- defense finance and accounting
- temporary duty
23 Clues: point of sale • line of credit • temporary duty • bank secrecy act • power of attorney • common access card • truth in savings act • unit deployment program • annual percentage yeild • fair credit reporting act • electronic funds transfer • status of forces agreement • currency transaction report • customer information folder • international account number • defense finance and accounting • ...
Brightway Card 2023-03-31
Across
- incentive payout
- p1c side that displays host application
- PTP
- 651
- name of OneMain Credit Card
- Payday
- celebrates success.
- disclosure advising the call is recorded
Down
- OneMain has 8 leadership_____.
- all day long Kuntry says "hey.."
- person who submits unresolved complaints
- we do not charge these fees
- Listen for customer cues.
- If you're not first you're last.
- tab to change the statement method
- a state disclosure
- Keep Things simple and easy.
- other side of service view
- When in Rome, do as the _____ do.
- what's in it for me
20 Clues: PTP • 651 • Payday • incentive payout • a state disclosure • what's in it for me • celebrates success. • Listen for customer cues. • other side of service view • we do not charge these fees • name of OneMain Credit Card • Keep Things simple and easy. • OneMain has 8 leadership_____. • all day long Kuntry says "hey.." • If you're not first you're last. • When in Rome, do as the _____ do. • ...
shop vocabulary 2024-11-20
Across
- : agent de sécurité
- : une affiche
- : une étiquette
- : un comptoir
- : un tapis
- : un client
- : un vendeur
- : l’entrée
- : une tête de gondole
- room : cabine d’essayage
- : la porte d’entrée
- : un rayon
- : la caisse
- : un cintre
- : la fenêtre
- : des produits
- : le service client
Down
- : un fauteuil
- : un caissier
- : des étagères
- : un coupon de réduction
- : vêtements
- : de la marchandise
- : un code barre
- : une étiquette prix
- : l’accueil
- : une mannequin
- : la caisse
- : vitrine
- : un portant
- : un présentoir
- : programme fidélité
- : un miroir
- : une promotion
- : de la lumière
35 Clues: : vitrine • : un tapis • : l’entrée • : un rayon • : vêtements • : l’accueil • : la caisse • : un client • : un miroir • : la caisse • : un cintre • : un vendeur • : un portant • : la fenêtre • : un fauteuil • : un caissier • : une affiche • : un comptoir • : des étagères • : des produits • : un code barre • : une étiquette • : une mannequin • : un présentoir • : une promotion • : de la lumière • : agent de sécurité • ...
title 2022-08-23
Across
- parts manager at Nissan
- helps with our education and training
- Nissan Finance Manager
- our store in Bartonsville
- day we're closed
- informal dept. meeting
- our newest store
- dealership name
- boxy Kia model
- one place we advertise
- Nissan Service Manager
Down
- popular Nissan Model
- those who repair the vehicles
- car with 2 power sources
- Abeloff owner
- Nissan GSM
- a car we let a customer borrow
- GM store's other brand
- Shop foreman at GM-Buick
- shuttles customers around town
- another term for a car
- Nissan truck model
22 Clues: Nissan GSM • Abeloff owner • boxy Kia model • dealership name • day we're closed • our newest store • Nissan truck model • popular Nissan Model • Nissan Finance Manager • GM store's other brand • informal dept. meeting • another term for a car • one place we advertise • Nissan Service Manager • parts manager at Nissan • car with 2 power sources • Shop foreman at GM-Buick • our store in Bartonsville • ...
EVT Crossword 2026-02-11
Across
- เป้าหมาย
- แผนกต้อนรับ
- กำหนดส่งงาน
- งาน / ภารกิจ
- รายงาน
- ข้อเสนอแนะ
- เครื่องแบบ
- คำแนะนำ / วิธีใช้
- ตำแหน่ง
- จัดระเบียบ / จัดงาน
- ประสบการณ์
- กะทำงาน
- คำสั่ง / สั่งซื้อ
- การนัดหมาย
- ประวัติสมัครงานแบบย่อ
- ผู้ถูกสัมภาษณ์
- สุภาพ
- ปรับปรุง / พัฒนา
- สมัคร / ยื่น
- เพื่อนร่วมงาน
- การบริการ
- นโยบาย
- ผลประโยชน์
- ลูกค้า
- มีประสิทธิภาพ
Down
- ยืดหยุ่น
- ทัศนคติ
- การทำงานเป็นทีม
- การสัมภาษณ์
- การประชุม
- กำหนดการ / ตารางเวลา
- เป็นมืออาชีพ
- จัดการ
- รายการ / สิ่ง
- สัญญา
- เจรจาต่อรอง
- เตรียมตัว
- ความรับผิดชอบ
- ข้อตกลง
- สุขอนามัย
- ร้องเรียน
- ทักษะ
- หัวหน้างาน
- จ้างงาน
- เคารพ
- ภาวะผู้นำ
- คำขอ
- การทักทาย
- การชำระเงิน
- ตรงต่อเวลา
50 Clues: คำขอ • สัญญา • ทักษะ • เคารพ • สุภาพ • จัดการ • รายงาน • นโยบาย • ลูกค้า • ทัศนคติ • ตำแหน่ง • ข้อตกลง • กะทำงาน • จ้างงาน • ยืดหยุ่น • เป้าหมาย • การประชุม • เตรียมตัว • สุขอนามัย • ร้องเรียน • ภาวะผู้นำ • การทักทาย • การบริการ • ข้อเสนอแนะ • เครื่องแบบ • ประสบการณ์ • หัวหน้างาน • การนัดหมาย • ตรงต่อเวลา • ผลประโยชน์ • แผนกต้อนรับ • การสัมภาษณ์ • กำหนดส่งงาน • เจรจาต่อรอง • การชำระเงิน • งาน / ภารกิจ • เป็นมืออาชีพ • สมัคร / ยื่น • รายการ / สิ่ง • ความรับผิดชอบ • ...
Products! 2024-04-09
Across
- this account has no monthly service charges
- this service protects your identity
- this type of credit card has no annual fee or foreign transaction fee
- this savings account does not have a limit on how many transfer you can do
- this checking account gets free check orders
Down
- this is the only type of credit card a W8 customer can get
- this checking account gets no service charge if they have a direct deposit of $500
- this is a type of loan that use a house as collateral
- this account gets a $20 if you deposit $20 or more for 11 months
- this is a type of prepaid debit card
- This service monitors the dark web for your information
11 Clues: this service protects your identity • this is a type of prepaid debit card • this account has no monthly service charges • this checking account gets free check orders • this is a type of loan that use a house as collateral • This service monitors the dark web for your information • this is the only type of credit card a W8 customer can get • ...
Marketing Terms 2016-09-01
Across
- Physical item
- Process of telling people about the product and the company that sells it
- Process of physically delivering goods to customers
- An individual or group who buys products
- Predict future sales and revenue
- Like a road map guides company to avoid pit falls, lost sales etc.
- Dynamic activities focusing on the customer to generate profitable exchange
Down
- Product, place, price, promotion
- Anything you can buy or sell
- Plan of action for marketing a product; consists of decisions on the 4 p's
- Helps company determine its strengths, weaknesses, opportunities, and threats
- The specific group of customers whose needs a company will focus on satisfying
- An action done for you
- Amount of money requested or exchanged for goods
- Concept, cause, image, issue or philosophy that can be marketed
15 Clues: Physical item • An action done for you • Anything you can buy or sell • Product, place, price, promotion • Predict future sales and revenue • An individual or group who buys products • Amount of money requested or exchanged for goods • Process of physically delivering goods to customers • Concept, cause, image, issue or philosophy that can be marketed • ...
Test Your Knowledge 2021-11-12
Across
- Bringing awareness to specific product or service
- Specific word that describes content in a webpage
- Information created to inform, educate, influence
- Keeping customers interested in your brand
- Turning a visitor into a customer
- Type of content that is visual in nature
Down
- Someone that has shown interest your product
- Putting a spotlight on a product or service
- An asset offered to prospects on a landing page
- Prediction of marketing and sales trends
- Keyword phrase with a # in front of it
11 Clues: Turning a visitor into a customer • Keyword phrase with a # in front of it • Prediction of marketing and sales trends • Type of content that is visual in nature • Keeping customers interested in your brand • Putting a spotlight on a product or service • Someone that has shown interest your product • An asset offered to prospects on a landing page • ...
Aces Behaviors 2017-05-08
Across
- Full of optimism or cheerfulness
- Work done for someone else
- A feeling or expression of gratitude
- Become involved
- Expression of parting wishes
- A company or other organization that buys and sells goods, makes products, or provides services
- Predict
- "Goodbye" or "Thank you"
- Make pleasant expression with mouth
- Patron
Down
- Feeling pleasure or satisfied
- Bringing feelings of enjoyment, or satisfaction
- Welcoming behavior
- Displaying great vigor
- Admit or recognize something or someone
- Casual talk
- "Hello" or "How are you"
- Not negative
- In a happy mood
- Wants and _____ are two different things
20 Clues: Patron • Predict • Casual talk • Not negative • Become involved • In a happy mood • Welcoming behavior • Displaying great vigor • "Hello" or "How are you" • "Goodbye" or "Thank you" • Work done for someone else • Expression of parting wishes • Feeling pleasure or satisfied • Full of optimism or cheerfulness • Make pleasant expression with mouth • A feeling or expression of gratitude • ...
Product/Service Management 2022-01-25
Across
- total # of products in a line
- Smallest unit of a product that can be sold to a customer
- group of related products
- Logo
- A first model
- Improving the existing products
- an official name
- total # of product line that a company offers
- Helps Identify a company.
- Final Stage
- Name given to a product
- Product Grows
- Where the product fits in the market
Down
- Company adds additional items
- improving a product or service
- Variation in products offered in a product line
- Introduction,Growth,Maturity,Decline
- of identifiying market requirements
- Longest Stage
- first stage
20 Clues: Logo • Final Stage • first stage • A first model • Longest Stage • Product Grows • an official name • Name given to a product • group of related products • Helps Identify a company. • Company adds additional items • total # of products in a line • improving a product or service • Improving the existing products • of identifiying market requirements • Introduction,Growth,Maturity,Decline • ...
Alexandra's Crossword 2023-08-04
Across
- достигам, протягам се
- полза
- съдържание
- посредник
- добре осведомен, информиран, с широки познания
- знак, забележителност
- ангажирам се, задължавам се
- съществен, основен, крайно необходим
- ценост, цена
- жител, обитател
- замесен, заангажиран
- услуга
- развивам
- наследявам
- условие
- забавен, смешен
- сухоземна костенурка
Down
- безпокойство, тревога; безпокоя се, грижа се
- морска костенурка
- продавач, търговец на дребно
- реклама
- таван
- дълголетие
- данни
- клиент, купувач
- сред
- предприемач
- обратна връзка
- получавам, добивам; спечелвам (награда); сдобивам се с; снабдявам се с
- столетник
- предпочитание
- консуматор, потребител
- термин
33 Clues: сред • полза • таван • данни • услуга • термин • реклама • условие • развивам • посредник • столетник • съдържание • дълголетие • наследявам • предприемач • ценост, цена • предпочитание • обратна връзка • клиент, купувач • жител, обитател • забавен, смешен • морска костенурка • замесен, заангажиран • сухоземна костенурка • достигам, протягам се • знак, забележителност • консуматор, потребител • ангажирам се, задължавам се • ...
Acom 1 - 26/02/24 2024-02-25
Across
- Passez devant
- carte (routière, d’un salon)
- tournez à gauche
- client
- commande
- achat ou acheter
- déçu
- remoursement
- Occupée (ligne téléphonique ou une personne)
- rencontrer
- attendez (au téléphone)
- Tournez à droite
- manquer (article, personne, son pays)
- disponible (un article, une personne)
- poste téléphonique d’une personne
- escalier
Down
- rez de chaussé
- service d’une entreprise, rayon d’un magazine
- fournisseur
- Allez tout droit
- devis
- épeler
- répondre (à une appel)
- Point d’accueil, bureau des renseignement
- Premier étage
- remise
- en solde
- escalier
- remise
- caracteristique, fonctionnalité (d’un article)
30 Clues: déçu • devis • client • épeler • remise • remise • commande • en solde • escalier • escalier • rencontrer • fournisseur • remoursement • Passez devant • Premier étage • rez de chaussé • Allez tout droit • tournez à gauche • achat ou acheter • Tournez à droite • répondre (à une appel) • attendez (au téléphone) • carte (routière, d’un salon) • poste téléphonique d’une personne • manquer (article, personne, son pays) • ...
Unit 2 Vocabulary CAP L3 2025-04-27
Across
- an amount of something available
- almost the same
- money you pay for a service
- very important
- a person who buys something
- help
- very old
- last
- not many or not much
- a place
- how good something is
Down
- a dark area away from the sun
- dirty or unsafe
- to give
- calm and quiet
- a written agreement
- to work or do a job
- a lot of something
- a part of something
- very much
- to change something
- to say something is good
- strange or unusual
- a space or place
24 Clues: help • last • to give • a place • very old • very much • calm and quiet • very important • almost the same • dirty or unsafe • a space or place • a lot of something • strange or unusual • a written agreement • to work or do a job • a part of something • to change something • not many or not much • how good something is • to say something is good • money you pay for a service • a person who buys something • ...
Get to Know Customer Service 2022-10-07
Across
- Department that handles calls from 1-888-Zoetis Option 1 and takes online chats
- Our incredible director
- This customer service team assists a very specific customer with product lines such as poulvac.
Down
- Where we enter cases and task that we send to other departments and capture customer feedback
- Handles inquires from the field and inside sales
- This team assists with our distributor partners
- This team is focused on diagnostic equipment, returns and contracts
- Our order entry system
8 Clues: Our order entry system • Our incredible director • This team assists with our distributor partners • Handles inquires from the field and inside sales • This team is focused on diagnostic equipment, returns and contracts • Department that handles calls from 1-888-Zoetis Option 1 and takes online chats • ...
MKT 2024-04-09
Across
- This is a type of marketing that involves sending emails to a list of subscribers. It can be a great way to stay in touch with your audience and promote your products or services.
- This is a plan for how you will get your product or service to your target audience. Your distribution strategy should take into account your target audience, your marketing channels, and your budget.
- This is the combination of marketing tools and activities that a company uses to achieve its marketing objectives. The marketing mix includes the four Ps: product, price, place, and promotion.
- This is the foundation of any marketing strategy. You need to identify who you are trying to reach with your message in order to choose the right channels and messaging.
- This involves using social media platforms to connect with your target audience and promote your brand or product.
- This is a form of online advertising where you pay for each time someone clicks on your ad.
- This is a type of marketing that involves creating and sharing valuable content to attract and retain a clearly defined audience and, ultimately, to drive profitable customer action.
- These are the specific methods a business uses to sell its products or services to customers. There are many different sales channels, such as direct sales, wholesale, and retail.
- This is the practice of improving the ranking of your website on search engine results pages (SERPs). The higher your website ranks, the more likely people are to visit it.
Down
- These are the physical or online channels through which a product or service gets to the customer. For example, a company that sells shoes might distribute its products through retail stores, online stores, or both.
- This is a type of marketing that involves using a variety of channels to reach your target audience. The goal of omnichannel marketing is to create a seamless customer experience across all touchpoints.
- This is the practice of managing the spread of information about an individual or company to the public in order to improve their image.
- These are the ways you will reach your target audience. Some common marketing channels include social media, email marketing, content marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.
- management, This is a process for managing all aspects of a customer's relationship with a company. A CRM system can help you track customer interactions, identify sales opportunities, and improve customer service.
14 Clues: This is a form of online advertising where you pay for each time someone clicks on your ad. • This involves using social media platforms to connect with your target audience and promote your brand or product. • This is the practice of managing the spread of information about an individual or company to the public in order to improve their image. • ...
Innovation and Entrepreneurship 2024-07-03
Across
- off a new company created from part of existing once
- proposition the unique value of product
- the process of generating and developing new ideas
- raising small amounts of money from a large number of people
- a company that is valued at over $10 million
- a model of a product used to test and refine concepts
- a networks of interconnected business
- capacity of a business to grow
- experience the overall experience a user has with a product or service
Down
- persona a detailed profile of a company's ideal customer
- lab company focused on developing new ideas
- thinking a problem solving approach
- changing business strategy
- an organisation that helps startups grow by providing resources
- process to improve a product based on feedback
- innovation a business management model for a innovative ideas
16 Clues: changing business strategy • capacity of a business to grow • thinking a problem solving approach • a networks of interconnected business • proposition the unique value of product • lab company focused on developing new ideas • a company that is valued at over $10 million • process to improve a product based on feedback • the process of generating and developing new ideas • ...
Communications Final Review 2014-12-16
5 Clues: A collection of information about a customer • How well a company is providing customer service • This should be added to the price of parts and labor • Order processing costs are higher for these customers • Most customer service issues are rcognized through these
Marketing Terms 2016-09-01
Across
- Product,place,price,promotion.
- plan of action for marketing a product, consist of delusions on the four P's
- The specific group of customers whose needs a company will focus on satisfying.
- Concept,cause,issue,philosophy that can be marketed.
- Involves making products available to customers
- The process of physically delivering goods to customers
- Anything that can be bought or sold.
- An action done for you.
Down
- Consists of dynamic activities that focus on the customer to generate a profitable exchange.
- Process of telling people about the product and the company that sells it
- Determines strengths,weaknesses,opportunities,threats.
- Like a road map-guides company
- A physical term for something you can touch..
- Preditcts futur sales/revenue
- An individual/group who buys products.
- Amount of money requested or exchanged for goods.
16 Clues: An action done for you. • Preditcts futur sales/revenue • Product,place,price,promotion. • Like a road map-guides company • Anything that can be bought or sold. • An individual/group who buys products. • A physical term for something you can touch.. • Involves making products available to customers • Amount of money requested or exchanged for goods. • ...
September '16 BSL Meeting Activity 2016-09-14
Across
- this type of customer has a dedicated line when calling the contact center
- this is given for service, security, and sales
- this needs to be submitted by noon on the 5th business day of the month
- program that allows two customers to receive $50 gift cards if certain requirements are met
- notified of suspected employee fraud
- can be purchased for any amount up to $1000
- a great place for customers to put important documents
- audit performed twice a year by the ROM
Down
- this is filled out for cash transactions over $10,000, not always prompted by teller capture
- where Risk Wednesday is found
- once this is received it needs to be kept under dual control until verification in front of the customer
- what we tell corporate security when they call if an alarm is activated
- this needs to be done to any cash box at the end of the day, even UB2 terminals
- notified of suspected customer fraud/elder abuse
14 Clues: where Risk Wednesday is found • notified of suspected employee fraud • audit performed twice a year by the ROM • can be purchased for any amount up to $1000 • this is given for service, security, and sales • notified of suspected customer fraud/elder abuse • a great place for customers to put important documents • ...
Lean! 2018-06-06
Across
- All production parts, consumables and sub assemblies are pulled into the production according the customer demand, as opposed to the traditional pushing production based on a central schedule.
- A process to signal the need for work, either for Production to make something or stores, or supplier, to supply something.
- where the production work in progress moves smoothly between work stages with little (or no) inventory buffers between each step.
- Are you producing sooner, faster, or in greater quantities than the customer is demanding?
- Processing How much extra work is performed beyond the standard required by the customer?
- Applied to business organizations, it implies continuing improvement involving everyone. It usually refers to continuous small step improvement over a sustained period of time.
- A powerful lean manufacturing technique used to document, analyze and improve the flow of information or materials required to produce a product or service for a customer.
- Do you have any raw materials, work-in-progress (WIP), or finished goods that are not having value added to them?
Down
- Does the process result in anything that the customer would deem unacceptable
- waste due to variation
- is there unnecessary (non-value-added) movement of parts, materials, or information between processes?
- waste due to overburdening or stressing the people, equipment or system
- a business plan or project plan expressed on a single A3 sheet of paper.
- Are people or parts, systems or facilities idle — waiting for a work cycle to be completed?
- A visual feedback process that indicates a person has a problem in production or in part supply and needs assistance to fix the problem.
- also known as the “seven forms of waste”
- Methods that prevent or detect defects in products.
17 Clues: waste due to variation • also known as the “seven forms of waste” • Methods that prevent or detect defects in products. • waste due to overburdening or stressing the people, equipment or system • a business plan or project plan expressed on a single A3 sheet of paper. • Does the process result in anything that the customer would deem unacceptable • ...
Hayneedle 2017-10-04
Across
- What kind of SR do I open to arrange a freight return?
- Where can I find tracking information?
- Where do you locate Google Ebuy orders?
- You will receive an ____ if you are more than 2 minutes late.
- Our new phone system is called _____
- Where do I follow up on my SRs?
- A cool place to talk
Down
- What is the line type if the customer is not returning the product?
- Providing a price adjustment before the item ships
- Where can you go on Hayneedle.com to find more information about a product?
- Where do you sign into Hayneedle.com?
- Your favorite place to work and shop
- The Hayneedle App is called...
- What do I press to reach FedEx Premier Customer Service?
- TOSC1483
- What system do I use to find inventory levels?
16 Clues: TOSC1483 • A cool place to talk • The Hayneedle App is called... • Where do I follow up on my SRs? • Your favorite place to work and shop • Our new phone system is called _____ • Where do you sign into Hayneedle.com? • Where can I find tracking information? • Where do you locate Google Ebuy orders? • What system do I use to find inventory levels? • ...
12.1 KEY TERMS 2015-02-26
Across
- used when a person buys goods and services that he or she has purchased before but not regularly.
- conscious, logical reason for a purchase.
- the advantages or personal satisfaction a customer will get from a good or service.
- takes place in a manufacturer's or wholesaler's showroom or a customer's place of business.
- any form of direct contact between a salesperson and customer.
Down
- used when a person needs little information about a product.
- used when there has been little or no previous experience with an item.
- the process of selling over the telephone
- basic, physical, or extended attributes of a product or purchase.
- characteristics of a product to a customer's needs and wants.
- providing solutions to customers' problems by finding products that meet their needs.
- feeling experienced by a customer through association with a product.
12 Clues: the process of selling over the telephone • conscious, logical reason for a purchase. • used when a person needs little information about a product. • characteristics of a product to a customer's needs and wants. • any form of direct contact between a salesperson and customer. • basic, physical, or extended attributes of a product or purchase. • ...
words 02.27. és 03.03. 2023-03-03
Across
- előző
- vigyáz vkire
- ....... away - elijeszt
- ovi
- ....-.... job részmunkaidő
- körzet
- folt
- meglep
- gyógyszer,tabletta
- öl
- plafon
- szakértő
- jelent
- ingázni
- elpusztít
- igaz
- szolgáltató
- elnevez
- láthatatlan
- igazság
- ........ service - ügyfélszolgálat
- bánt vkit
Down
- kutatás
- vmi helyett
- túlsúlyos
- hozni
- egyetért
- inzultál vkit
- family ......... - családi találkozó
- elfogad
- lehetővé tesz
- ....-.... job teljes munkaidő
- lottó
- pelenka
- szállító
- ösztöndíj
- felbérelni
- hirtelen
- régió
- .... a medicine - bevenni egy gyógyszert
- bemutat
- hibáztat, okol
- alultáplált
43 Clues: öl • ovi • folt • igaz • előző • hozni • lottó • régió • körzet • meglep • plafon • jelent • kutatás • elfogad • pelenka • ingázni • bemutat • elnevez • igazság • egyetért • szállító • szakértő • hirtelen • túlsúlyos • ösztöndíj • elpusztít • bánt vkit • felbérelni • vmi helyett • szolgáltató • láthatatlan • alultáplált • vigyáz vkire • inzultál vkit • lehetővé tesz • hibáztat, okol • gyógyszer,tabletta • ....... away - elijeszt • ....-.... job részmunkaidő • ...
Vonigo Crossword 2021-01-29
Across
- Repeating
- Vonigo's origin story
- A descriptor, file format, and postal code
- Also known as "Vonigo team member"
- Route optimization
- Sales statistic
- Length times width
- Flexible
- Pain point that our QB integration solves (hyphenated)
Down
- Aussie Pet Mobile's primary service
- "Ring the ____"
- Devops approach (two words)
- Clock in-and-out
- Can be booked via OBE
- I have the team's longest last name
- Acronym for measuring clients' satisfaction
- Vonigo integrates with Nice_____
- Restarting play in rugby
- The movement of things from one place to another
- Converts energy + drives customer bookings
20 Clues: Flexible • Repeating • "Ring the ____" • Sales statistic • Clock in-and-out • Route optimization • Length times width • Vonigo's origin story • Can be booked via OBE • Restarting play in rugby • Devops approach (two words) • Vonigo integrates with Nice_____ • Also known as "Vonigo team member" • Aussie Pet Mobile's primary service • I have the team's longest last name • ...
Newsletter Items 2024-07-21
Across
- Shows love via food
- Gives the best quality care
- Behind ever great OBGYN
- Turned 30 in May
- Employee Customer Service
- Bradleighs dog
- Who's place no one else can take
- Buddy program
- Knows about natural non-toxic products
- First activity in May
Down
- Bowl of be charming
- Largest organ in the body
- Team Spirit Recipient
- First cross trainer
- Made of copper
- Egg searched for in Easter
- Office potluck Coordinator
- Who left in May
- St Patrick's Day Celebration
- Crosses out of horseshoe nails
- Goes a long way
21 Clues: Buddy program • Made of copper • Bradleighs dog • Who left in May • Goes a long way • Turned 30 in May • Bowl of be charming • Shows love via food • First cross trainer • Team Spirit Recipient • First activity in May • Behind ever great OBGYN • Largest organ in the body • Employee Customer Service • Egg searched for in Easter • Office potluck Coordinator • Gives the best quality care • ...
Crossword Puzzle 2021-11-10
Across
- Generally a percent of logged in time that a Brand Advocate spends in active contact handling (i.e., on incoming calls, in wrap up, on outbound calls).
- How well Brand advocates comply with their assigned shift schedules. Usually expressed as a percentage of logged on time. The duration a Brand Advocate was logged into the phone.
- The term used to cover loss of staff from a center usually described as an annualized percentage of total staff.
- The elapsed time from when a Brand Advocate answers a call until the Brand Advocate disconnects.
- The aggregate evaluation of the customer’s needs and expectations, which can be gauged through feedback from customers, customer service representatives or by listening to call recordings.
- A unit of measurement for any given performance calculation. How performance in a contact center is measured. Some examples of this include average handle time and schedule adherence.
- The paid time that staff is not available to take calls, expressed as a percentage. Factored into staffing requirements, shrinkage accounts for breaks, meetings, training, off-phone activities and paid leave, among other things, allowing sufficient staff to be scheduled to meet service goals.
Down
- The time in seconds a Brand Advocate puts a caller on hold.
- The “waiting line” for delayed calls. A queue holds the call until a Brand Advocate is available.
- The person who handles incoming or outgoing calls or other formats of interactions with customers. Also referred to as customer service representative (CSR), rep, consultant, operator, technician, account executive, team member, customer service professional.
- Using resources in the most cost-effective manner. One of three levels of value in the call center, according to the International Customer Management Institute.
- The capacity to understand or feel what another person is experiencing from within their frame of reference, i.e., the capacity to place oneself in another's position.
- Speed of answer goals that are often expressed as the speed of answer to be attained or as some percentage of calls to be answered within some number of seconds (e.g., 80 percent of call answered within 30 seconds).
- A form of additional compensation directly linked to an employee’s performance.
- An employee or consultant with responsibility for reviewing processes and procedures of a company.
15 Clues: The time in seconds a Brand Advocate puts a caller on hold. • A form of additional compensation directly linked to an employee’s performance. • The elapsed time from when a Brand Advocate answers a call until the Brand Advocate disconnects. • The “waiting line” for delayed calls. A queue holds the call until a Brand Advocate is available. • ...
Intro to Marketing 2025-01-06
Across
- The aspect of making, selling and providing products in exchange for money
- “Where” a product is available for customer access; one of the 4ps of marketing
- The reason for a company to be in business; outside of making a profit
- Plans for carrying out and achieving marketing goals
- The overall image and feeling of a company and its products and/or service communicated through design elements and tone of messaging
- A person who purchases goods and services for personal use.
- Outreach with the purpose of accomplishing a determined goal and that has a larger scope than and goes beyond the one-time communication.
- A unique representative symbol or image of a company
Down
- A mode of promotional outreach that informs consumers about a brand, product, and/or service
- How much customers are charged for a product or service; one of the 4ps of marketing
- The exchange of an offered product or service for a buyer’s payment
- An overall and coordinated approach for connecting an audience with a product or service that will meet an audience’s need
- Potential customers who show interest in a product or service
- The act of generating interest in a brand, product, or service; one of the 4ps of marketing
- The “what” that is being marketed, including services and physical products; one of the 4ps of marketing
- The group of people most likely to purchase a product and to whom you should focus your marketing efforts.
- Elements that are widely recognized as core components of marketing; refers to the 4P’s of marketing
17 Clues: Plans for carrying out and achieving marketing goals • A unique representative symbol or image of a company • A person who purchases goods and services for personal use. • Potential customers who show interest in a product or service • The exchange of an offered product or service for a buyer’s payment • ...
MIDTERM_BUSINESS PROCESS MANAGEMENT_AUG24 2024-10-21
Across
- A representation of a product's features and benefits.
- A focus on customer needs and preferences in design.
- The phase where ideas for products are generated.
- A tangible item produced for sale.
Down
- The evaluation of product performance against standards.
- The aspect of design that influences production costs.
- The process of creating a product design.
- A type of design focused on aesthetics and functionality.
- A method used to assess design viability.
- DESIGN The practice of designing services to enhance customer experience.
10 Clues: A tangible item produced for sale. • The process of creating a product design. • A method used to assess design viability. • The phase where ideas for products are generated. • A focus on customer needs and preferences in design. • The aspect of design that influences production costs. • A representation of a product's features and benefits. • ...
Marketing Terms 2016-09-02
Across
- An action done for you
- An individual or group who buys products
- Like a road map guides company to avoid pit falls, lost sales etc.
- Dynamic activities focusing on the customer to generate profitable exchange
- Helps company determine its strengths, weaknesses, opportunities, and threats
- Predict future sales and revenue
- Process of telling people about the product and the company that sells it
- Concept, cause, image, issue or philosophy that can be marketed
Down
- Amount of money requested or exchanged for goods
- Anything you can buy or sell
- The specific group of customers whose needs a company will focus on satisfying
- Plan of action for marketing a product; consists of decisions on the 4 p's
- Process of physically delivering goods to customers
- Product, place, price, promotion
- Physical item
15 Clues: Physical item • An action done for you • Anything you can buy or sell • Predict future sales and revenue • Product, place, price, promotion • An individual or group who buys products • Amount of money requested or exchanged for goods • Process of physically delivering goods to customers • Concept, cause, image, issue or philosophy that can be marketed • ...
Fun with UGC 2025-02-04
Across
- A term for poorly executed customer interaction
- A flag that indicates inappropriate content
- A helpful review rating
- The type of feedback with minimal detail
Down
- Service Term for support provided by a business to resolve issues
- This is a flag if a review is in a different language
- The type of feedback that's too basic to be useful
- Tip Type of review that helps other users with specific tips
- The action of returning a purchased item
- The merchant's quality of sending products
10 Clues: A helpful review rating • The action of returning a purchased item • The type of feedback with minimal detail • The merchant's quality of sending products • A flag that indicates inappropriate content • A term for poorly executed customer interaction • The type of feedback that's too basic to be useful • This is a flag if a review is in a different language • ...
KEY CUSTOMER SERVICES ATTITUDES AND SKILLS NEEDED 2025-08-09
Across
- – Staying calm when dealing with difficult or upset customers.
- – Focused on achieving targets and solving customer concerns.
- – Carefully listening to understand the customer’s needs.
- – Open to feedback and improving skills.
- – Being determined to solve problems and not give up easily.
- – Encouraging customers to trust and take action through confident speaking.
Down
- – Having the right information about the product or service.
- – Clearly and politely expressing ideas and information.
- – Staying optimistic and friendly, even in tough situations.
- – Understanding and sharing the feelings of the customer.
10 Clues: – Open to feedback and improving skills. • – Clearly and politely expressing ideas and information. • – Carefully listening to understand the customer’s needs. • – Understanding and sharing the feelings of the customer. • – Having the right information about the product or service. • – Staying optimistic and friendly, even in tough situations. • ...
Procurement vocabulary 2024-07-30
Across
- a place where goods are stored
- keep in good condition
- the distribution of the goods the customer needs at the right time and in the right place.
- to provide goods to a customer
- a company in charge of receiving the goods at the destination.
- a 2-wheel vehicle that serves to carry goods in a warehouse.
- a department at the airport or port where you must declare goods and pay taxes accordingly.
- a discussion you maintain with a business counterpart to get the best deal
Down
- useful, practical, comfortable.
- truck
- a place where trucks are loaded and unloaded at a factory.
- cargo sent by air, train, road or sea.
- a point of distribution
- to relate to, have conversations with.
- a department offers this to help other departments or customers.
- an estimated price for a service.
- a document you get when you buy a product.
17 Clues: truck • keep in good condition • a point of distribution • a place where goods are stored • to provide goods to a customer • useful, practical, comfortable. • an estimated price for a service. • cargo sent by air, train, road or sea. • to relate to, have conversations with. • a document you get when you buy a product. • a place where trucks are loaded and unloaded at a factory. • ...
crossword 2026-02-22
Across
- Safe place for ships.
- A lawyer giving legal advice.
- Cuts and styles hair.
- Large fortified historic building
- Amusement park with attractions.
- Where the king lives.
- Full of love and passion.
- Important in architectural history.
- Place for buying goods.
- Popular with visiting travelers.
Down
- A place that evokes a strong, unique feeling.
- A person who serves people.
- Low cost and affordable.
- Cleans after people.
- Front desk customer service professional.
- Plans trips for clients.
- Problem-solving technical design professional.
- Consisting of different types.
- A person who flyes a plane.
- Provides satisfaction and fulfillment.
20 Clues: Cleans after people. • Safe place for ships. • Cuts and styles hair. • Where the king lives. • Place for buying goods. • Low cost and affordable. • Plans trips for clients. • Full of love and passion. • A person who serves people. • A person who flyes a plane. • A lawyer giving legal advice. • Consisting of different types. • Amusement park with attractions. • ...
Service Design terminology 2024-01-15
Across
- A process a service provider uses to compare a their operations, processes and products against other providers of similar services to gain insight
- The third stage of SD process (Double Diamond)
- An individual that purchases services
- An action or process of checking
Down
- A fictional character created upon your research to represent the different user types that might use the service
- The second stage of SD process (Double Diamond)
- An individual or a group with an interest in a service provider's success or failure.
- A group discussion to produce ideas or solve problems
- The last stage of SD process (Double Diamond)
- A simple visualization of the service to test the concept
- The first stage of SD process (Double Diamond)
11 Clues: An action or process of checking • An individual that purchases services • The last stage of SD process (Double Diamond) • The third stage of SD process (Double Diamond) • The first stage of SD process (Double Diamond) • The second stage of SD process (Double Diamond) • A group discussion to produce ideas or solve problems • ...
SQM 2022 2022-08-24
Across
- The lawn behind one's home.
- The number of awards received by the company in May 2022 at the 23rd Annual Customer Experience Industry Awards ceremony
- A large and controlled outdoor fire, used either for informal disposal of burnable waste material or as part of a celebration.
- The third word in SQM, the size, length, or amount of something.
- A lawn game in which players take turns throwing fabric bean bags at a raised, angled board with a hole in its far end.
- The second word in SQM, the degree of excellence of something.
- The process by which customer care center associates learn and develop new skills.
Down
- This department assists in monitoring and providing feedback to the company's customer care center.
- The address of the company's corporate headquarters as of 2015.
- The metric showing how often a contact center's associates resolve problems without the need for subsequent follow up.
- This insurance and annuity company was founded in 1961, went public on September 1st, 2021, and was also an SQM Call Center of the Year finalist in 2021.
- SQM is an independent organization that provides awards based on employee and customer ____.
- The first word in SQM, a contact center's goal is to provide world class ____ to their customers.
- A campfire treat consisting of toasted marshmallows, chocolate, and graham cracker.
- An airborne insect with a bioluminescent glow.
- The season following summer and preceding winter.
16 Clues: The lawn behind one's home. • An airborne insect with a bioluminescent glow. • The season following summer and preceding winter. • The second word in SQM, the degree of excellence of something. • The address of the company's corporate headquarters as of 2015. • The third word in SQM, the size, length, or amount of something. • ...
Service 2025-08-01
Across
- In 1954, the name of the ________ _________, Inc., was changed to the General Service Board of Alcoholics Anonymous, Inc.
- ________ the message to the still suffering alcoholic
- The __________ service takes calls when the office is closed.
- Tab on the Baltimore Intergroup website: Be of __________
- The ________ ______committee helps bring awareness about AA to the general public.
- Every service ___________ should be matched by an equal service authority, with the scope of such authority well defined.
- The _________ of rotation in AA
- _________, Unity and Service
Down
- There are service opportunities your Area, _________, homegroup and Intergroup
- ________ with Others (chapter in BB)
- What is the program that connects people getting out of rehab to AA?
- The AA Service Manual combined with the 12 _________
- A.A., as such, ought never be ____________; but we may create service boards or committees directly responsible to those they serve.
- Service is the ____________
- _________ of Love and Service (pamphlet)
15 Clues: Service is the ____________ • _________, Unity and Service • The _________ of rotation in AA • ________ with Others (chapter in BB) • _________ of Love and Service (pamphlet) • The AA Service Manual combined with the 12 _________ • ________ the message to the still suffering alcoholic • Tab on the Baltimore Intergroup website: Be of __________ • ...
Restaurant & Cafe 2025-05-29
Across
- Regular water without bubbles.
- A small dish served before the main meal.
- A small dish served with the main course.
- Each person pays their part.
- The paper that shows how much you need to pay.
- A small dish served with the main course.
- A casual restaurant, often with booths and counter service.
- Water that comes from the faucet.
- the degree of doneness for meat; middle ground between rare and well-done
Down
- The person who welcomes you at the restaurant.
- Comfortable and warm.
- Tools like forks, knives, and spoons used for eating.
- A small dish served before the main meal.
- A flat object used to carry dishes or food.
- To write down what the customer wants.
- Saying something is wrong or not good.
- Eating at the restaurant.
- Extra money given for good service.
- Any liquid you can drink.
- The people who work at a restaurant.
20 Clues: Comfortable and warm. • Eating at the restaurant. • Any liquid you can drink. • Each person pays their part. • Regular water without bubbles. • Water that comes from the faucet. • Extra money given for good service. • The people who work at a restaurant. • To write down what the customer wants. • Saying something is wrong or not good. • A small dish served before the main meal. • ...
Marketing Chapter 7 2022-11-21
Across
- New markets as well as ways to improve a company's offerings in current markets; identified markets with excellent potential based on careful research.
- The unique image of a product or service in a consumer's mind relative to similar competitive offerings.
- The descriptive characteristics of a market such as age, gender, race, income, and educational level.
- Exhibitions where companies associated with an industry gather to showcase their products.
- The images consumers have of competing goods and services in the marketplace.
- Rivalry among businesses on the basis of price and value.
- Divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service.
- Occurs when a business competes with other companies offering products that are not in the same product category but satisfy similar customer needs.
- People's interests and values.
Down
- The process of gaining competitive market information.
- Dividing consumers into markets based on where they live.
- Competition in a market with businesses that offer the same type of product in other countries.
- strategy Outlines how a company will present its product or service to the consumer and how it will compete in the marketplace with other businesses offering similar products and services.
- The total revenue that can be obtained from a market segment.
- How frequently consumers use products and the quantity of product used.
- Business emphasizes factors of its marketing mix other than price; deemphasizes price by developing a unique offering that meets an important customer need.
- The process of dividing a large group of consumers into subgroups based on specific characteristics and common needs.
- Directs a company's marketing mix at a large and heterogeneous group of consumers.
18 Clues: People's interests and values. • The process of gaining competitive market information. • Dividing consumers into markets based on where they live. • Rivalry among businesses on the basis of price and value. • The total revenue that can be obtained from a market segment. • How frequently consumers use products and the quantity of product used. • ...
Can You Solve this Telecommunications Crossword? 2021-08-17
Across
- A demarcation point
- Regulatory Body
- A HV hazard type
- A safe voltage range
- A type of functional earth
- A type of network boundary
- A form of electrical interference
- A hard type of conduit
Down
- A type of electrical signal
- Who compiles the mandatory standards
- Connection point for customer equipment
- A type of network boundary
- A carrier’s (integrated) service data network
- A compound used for conduits
- Relates to step potential
- A type of functional earth
16 Clues: Regulatory Body • A HV hazard type • A demarcation point • A safe voltage range • A hard type of conduit • Relates to step potential • A type of network boundary • A type of functional earth • A type of network boundary • A type of functional earth • A type of electrical signal • A compound used for conduits • A form of electrical interference • Who compiles the mandatory standards • ...
Jamiere H 2.02E AZ crossword 2022-10-20
Across
- amount of satisfaction a good or service will provide a customer
- good or service that buyers are ready to buy at a given price at a particular time
- A function of relative prices that determines who gets the goods and services
- minimum price producers are willing and able to receive for a product
- function of relative prices that encourages producers to change and reallocate their resources
- a good or service that sellers are able and willing to offer for sale at a specified price
- One price compared to another; the ratio between two prices
- Any circumstance under which buyers and sellers exchange goods or services for a price
Down
- The situation that exists when demand is greater than supply
- Equilibrium price
- People who use goods and services to satisfy their wants
- amount of money paid for a good, service, or resource
- a business owner receives for taking the risk involved in investing in a business
- people who make or provide goods and services
14 Clues: Equilibrium price • people who make or provide goods and services • amount of money paid for a good, service, or resource • People who use goods and services to satisfy their wants • One price compared to another; the ratio between two prices • The situation that exists when demand is greater than supply • ...
Customer Canvas 2021-03-18
6 Clues: - Loyalty • - First step of the canvas • - 3 letter word in the canvas • - setting realistic timeframes • - Elevating customer service to? • - Paraphrasing what your customer has said
Sales Vocab! Use _ instead of spaces! 2020-10-14
Across
- The total value of a customer from a business perspective or in terms of revenue before they churn.
- Purchasing process that businesses lead their customers through when buying products or services.
- A quantifiable measure that is used to track and assess the status of a specific business process
- Refers to the process of engaging and building long-term relationships with prospective customers through different marketing techniques that develop their preference for your product and services.
- The balance of gross sales remaining after deducting trade discounts, returned sales, and sales allowances.
- A term that describes the percentage of customers that leave or cancel a service or product within a given period of time.
Down
- The cost that is required to acquire a new paying customer for a product or service.
- A encounter where customers and business engage to exchange information, provide service, or handle transaction
- An automated response email that is sent after a certain amount of time.
- A shared sales and marketing methodology for ranking leads in order to determine their sales-readiness.
10 Clues: An automated response email that is sent after a certain amount of time. • The cost that is required to acquire a new paying customer for a product or service. • Purchasing process that businesses lead their customers through when buying products or services. • A quantifiable measure that is used to track and assess the status of a specific business process • ...
Jamiere H 2.02E AZ crossword 2022-10-20
Across
- amount of satisfaction a good or service will provide a customer
- good or service that buyers are ready to buy at a given price at a particular time
- A function of relative prices that determines who gets the goods and services
- minimum price producers are willing and able to receive for a product
- function of relative prices that encourages producers to change and reallocate their resources
- a good or service that sellers are able and willing to offer for sale at a specified price
- One price compared to another; the ratio between two prices
- Any circumstance under which buyers and sellers exchange goods or services for a price
Down
- The situation that exists when demand is greater than supply
- Equilibrium price
- People who use goods and services to satisfy their wants
- amount of money paid for a good, service, or resource
- a business owner receives for taking the risk involved in investing in a business
- people who make or provide goods and services
14 Clues: Equilibrium price • people who make or provide goods and services • amount of money paid for a good, service, or resource • People who use goods and services to satisfy their wants • One price compared to another; the ratio between two prices • The situation that exists when demand is greater than supply • ...
Unit 1 Identify business opportunities 2025-03-11
Across
- Durable products like furniture and cars.
- External services for delivering food and goods.
- Large retail outlets offering a variety of products under one roof.
- Retailers specializing in one product category, e.g., electronics.
- Industry focused on lodging, food, and tourism services.
- Industry centered around patient care and medical services.
- Industry involved in preparing and serving meals.
Down
- Online platforms selling goods via the internet.
- Overseeing building operations and maintenance in hospitality.
- Frontline activity to enhance customer satisfaction.
- Ensures goods are stocked and tracked efficiently.
- Consumable products like clothing and toiletries.
- Small businesses run by individual owners.
- Extra features like warranties and after-sales service.
- Planning efficient operations in hospitality management.
- Space where goods are sold directly to consumers.
- Sector providing intangible products or solutions.
- Network connecting production to delivery in hospitality.
18 Clues: Durable products like furniture and cars. • Small businesses run by individual owners. • Online platforms selling goods via the internet. • External services for delivering food and goods. • Consumable products like clothing and toiletries. • Space where goods are sold directly to consumers. • Industry involved in preparing and serving meals. • ...
Vocabulary 2024-05-15
Across
- Base The group of customers who regularly buy a company's products or services.
- To hand something to someone.
- A bill for goods or services provided.
- A reply to a question.
- Loyalty When customers consistently choose the same company's products or services.
- Break The designated period during the workday for eating lunch.
- To find a solution to a problem.
Down
- The employees of a company.
- To assess the value or quality of something.
- Hiring outside companies to perform tasks or services.
- A formal meeting to ask someone questions, usually for a job.
- Center A place where customer service or support calls are handled.
- The time of day when people typically eat lunch.
- A formal term for individuals.
- Lunch Less commonly used term for a break period to eat lunch.
15 Clues: A reply to a question. • The employees of a company. • To hand something to someone. • A formal term for individuals. • To find a solution to a problem. • A bill for goods or services provided. • To assess the value or quality of something. • The time of day when people typically eat lunch. • Hiring outside companies to perform tasks or services. • ...
LMP HSEQ Awareness Puzzle 2023-02-13
Across
- Our number one value
- The Group’s HSE Management Systems Framework
- …….is a model used to promote the continual improvement of processes, procedures and/or management practices
- LMPs Quality Management System
- Principle 3 of HSE Management Systems Framework ………..
- We drive ………..improvement and innovation based on efficient business process
- Consistent and efficient manufacture of products that meet customer & legal requirements
Down
- We render the best service to customers through customer ……………
- We promote......by reducing the waste generated on site
- The year we target to get to net zero carbon emissions
- We are installing .....panels to reduce electricity consumption
- We render the best service to customers through customer ……………
- HSSEQ Policy Complies with …………….., Group & other requirements
- The number of principles in TMSA Management Systems Framework
14 Clues: Our number one value • LMPs Quality Management System • The Group’s HSE Management Systems Framework • Principle 3 of HSE Management Systems Framework ……….. • The year we target to get to net zero carbon emissions • We promote......by reducing the waste generated on site • The number of principles in TMSA Management Systems Framework • ...
Areas of Excellence - Team Activity 2025-08-08
Across
- We___world-class infrastructure
- We protect precious natural resources by...___ or exceeding all regulatory requirements
- We attract a diverse workforce with___ ___
- We ensure our customers have access to vital water and sewer services through...predictive___
- We deliver an exceptional customer experience by___leading-edge technologies
- We deliver an exceptional customer experience by fostering..._____ ____with staff
- __ __ drive our success
Down
- We develop, support and sustain a___-___ ___.
- We are a workplace that offers___public service
- Our____and proactive approach allows us to deliver value promptly and iteratively to our customers
- We attract a diverse workforce...that supports employees and their...____ ___ ___
- Our long-term financial planning allows us to be _____ and adaptive within a changing
- We are leaders...and maintain dynamic_____
13 Clues: __ __ drive our success • We___world-class infrastructure • We attract a diverse workforce with___ ___ • We are leaders...and maintain dynamic_____ • We develop, support and sustain a___-___ ___. • We are a workplace that offers___public service • We deliver an exceptional customer experience by___leading-edge technologies • ...
CSV Week Crossword Puzzle 2017-10-03
Across
- This is published quarterly by Member Services for our members
- The Alliance’s PBM system
- The Alliance uses __________ process to investigate members’ clinical concerns and take action when their expectations of care are not met. (acronym)
- Members can call ________ (acronym) to talk to a nurse 24/7
- This department evaluates physical access inside and outside the clinics for our seniors and persons with disabilities. (acronym)
- Medi-Cal members can submit a ___________ request if they need to go to their doctor’s appointment but have no way to get there.
- This team within Provider Services delivers high-quality and comprehensive customer service to providers.
- Providers may file ________ with the alliance if they disagree with adjudication of a claim, or a utilization management decision made after services have been provided to a member.
Down
- This request from providers includes medical information that demonstrates that the requested service or equipment is medically necessary.
- This department reviews and develops formulary quarterly
- This person routes hundreds of incoming calls to our main business line, check in visitors with a friendly smile, and support a wide variety of staff needs.
- Care management team provides ________ care to set goals, identify needs and address barriers for our members.
- This benefit (acronym) was only available for EPSDT children but recently became available for all Medi-Cal members
- Members may file a ____________ if they are dissatisfied with a decision the Alliance has made, or are concerned about the quality of care or access to services provided to them.
- This department answers 90% of their calls within 20 seconds or less
- To consistently provide exceptional customer service in a caring, timely and efficient manner.
- One of Provider Services’ functional units
- You can request ___________ evaluiation from the Facilities & Administrative services if you are uncomfortable at your work station
18 Clues: The Alliance’s PBM system • One of Provider Services’ functional units • This department reviews and develops formulary quarterly • Members can call ________ (acronym) to talk to a nurse 24/7 • This is published quarterly by Member Services for our members • This department answers 90% of their calls within 20 seconds or less • ...
GEHA's mission 2015-09-23
12 Clues: our customer • audit results • what facets pays • adheres to the rules • best FEHB medical plan • what we give our members • to work jointly with others • what we treat each other with • to promote growth and learning • mentally quick and resourceful • how we keep information flowing • what it takes to get the job done
Order Entry 2022-12-14
Across
- What is it called to move from Ultra to Gig?
- What is spectrum.net/selfinstall used for?
- What do you need to do in DM to change modems?
- Where do you activate the modem in Agent OS?
- To upgade is a change in _________
- When customer does their own install
- What is the highest speed we offer?
Down
- Where do you enter orders in AOS?
- Where in DM would you find the new Modem and/or Router?
- What level of Verification is needed when making changes to a customers account?
- Customer owned modems have to be located on what list?
- Where should the active modem be listed in DM
- CSG is the ______
13 Clues: CSG is the ______ • Where do you enter orders in AOS? • To upgade is a change in _________ • What is the highest speed we offer? • When customer does their own install • What is spectrum.net/selfinstall used for? • What is it called to move from Ultra to Gig? • Where do you activate the modem in Agent OS? • Where should the active modem be listed in DM • ...
MultiOrder 2021-03-02
Across
- The balance of out of bundle spend
- The app we use to order replacement SIMS
- Time it takes for a service to become active
- notice a customer must give us to leave
- The role that Transatel plays
- What you must leave after every call
Down
- The folks in Sheffield who deal with debts
- the amount a Smart Cap is by default
- Bringing your number from another network
- The guys who we transfer to if someone wants to leave
- Notifications sent to customers about what they have used
- What we have to read out if a customer adds a bolt on or changes tariff
- Limit to out of bundle spend
13 Clues: Limit to out of bundle spend • The role that Transatel plays • The balance of out of bundle spend • the amount a Smart Cap is by default • What you must leave after every call • notice a customer must give us to leave • The app we use to order replacement SIMS • Bringing your number from another network • The folks in Sheffield who deal with debts • ...
Volvo Skid Steer Loaders 2013-06-20
Across
- Grease intervals
- Benefit of service point locations
- Cab feature that enhances serviceability
- Method of wheel propulsion
- Enables fast attachment changes
- Position for attachment when leaving the machine
- System needed for some hydraulically driven attachments
- Type of bucket best suited for levelling
- Attachment used for fracturing concrete
- Customer Support.............
Down
- Best lift design for pallet forks
- Minimum turning radius
- Operating method or operator interface
- Drive type that provides high floatation
- Greatest cab feature
- Engine condition servicing
- Final step in the sales process
- Attachment for grinding organic materials
18 Clues: Grease intervals • Greatest cab feature • Minimum turning radius • Method of wheel propulsion • Engine condition servicing • Customer Support............. • Enables fast attachment changes • Final step in the sales process • Best lift design for pallet forks • Benefit of service point locations • Operating method or operator interface • Attachment used for fracturing concrete • ...
Jamiere H 2.02E AZ crossword 2022-10-20
Across
- amount of satisfaction a good or service will provide a customer
- good or service that buyers are ready to buy at a given price at a particular time
- A function of relative prices that determines who gets the goods and services
- minimum price producers are willing and able to receive for a product
- function of relative prices that encourages producers to change and reallocate their resources
- a good or service that sellers are able and willing to offer for sale at a specified price
- One price compared to another; the ratio between two prices
- Any circumstance under which buyers and sellers exchange goods or services for a price
Down
- The situation that exists when demand is greater than supply
- Equilibrium price
- People who use goods and services to satisfy their wants
- amount of money paid for a good, service, or resource
- a business owner receives for taking the risk involved in investing in a business
- people who make or provide goods and services
14 Clues: Equilibrium price • people who make or provide goods and services • amount of money paid for a good, service, or resource • People who use goods and services to satisfy their wants • One price compared to another; the ratio between two prices • The situation that exists when demand is greater than supply • ...
SSR CODES 2023-09-03
Across
- customer wants to travel with their house animal
- customer first language isst english
- customer is to old to be a UMNR
- customer needs assistance to the gate
- customer is only allowed to have 1 carry on piece
- customer traveling alone without an adult and need assistance
Down
- customer bewteen the ages of 3 days old and their 2nd birthday
- customer seat in row 20DEF and purchased this to sit alone
- customer between the age of 2 and under 14
- boarding group that's after mint/mosaic
- a form to fill out for contact tracing
- customer travels with this for assistance and emotional support
- customer ask to preboard to wipe down seats
- customer having trouble of hearing
- a customer whos vision is low
15 Clues: a customer whos vision is low • customer is to old to be a UMNR • customer having trouble of hearing • customer first language isst english • customer needs assistance to the gate • a form to fill out for contact tracing • boarding group that's after mint/mosaic • customer between the age of 2 and under 14 • customer ask to preboard to wipe down seats • ...
7P's 2024-03-10
Across
- Refers to the employees, staff, or personnel involved in delivering the product or service and interacting with customers, ensuring a positive customer experience.
- Encompasses the procedures, systems, and activities involved in delivering a product or service, including order processing, delivery mechanisms, and customer support.
- Involves communication strategies aimed at informing, persuading, and influencing potential customers about a product or service, including advertising, sales promotions, public relations, and personal selling.
Down
- Represents the distribution channels and locations where the product or service is made available to customers, including physical stores, online platforms, or intermediaries.
- Refers to the tangible or intangible goods and services offered to satisfy a consumer's needs or wants.
- Denotes the amount of money or value exchanged for a product or service, including discounts, payment terms, and pricing strategies.
- Evidence: Represents the tangible elements that customers can perceive when interacting with a product or service, including packaging, branding, store ambiance, and service environment.
7 Clues: Refers to the tangible or intangible goods and services offered to satisfy a consumer's needs or wants. • Denotes the amount of money or value exchanged for a product or service, including discounts, payment terms, and pricing strategies. • ...
Lesson 6: Market Analysis 2024-03-14
Across
- Social, political, economic, trends that could impact your business. Includes global and national factors.\
- Used to prove through ongoing market research and data analysis that your business idea is a business opportunity.
- limited number of individuals who are most likely to purchase a product or service
- Broad set of activities and functions that support development, marketing, and sale of products or services.
- Things you assume to be true about your business and what a customer wants
- organized way to gather and analyze information needed to make business decisions
- Process of guiding your business idea from inception to thorough development and introduction to the market.
Down
- a group of consumers or businesses within a particular market that have 1 or more things in common
- Business to business compares size, industry, and geographic location
- Group of potential customers for particular product or service
- Existing information previously gathered for a purpose other than the study at hand
- New information collected for a particular purpose
- selling products to everyone and all markets
- detailed description of the target market
- Business to consumer company and shows the customers change over time
15 Clues: detailed description of the target market • selling products to everyone and all markets • New information collected for a particular purpose • Group of potential customers for particular product or service • Business to business compares size, industry, and geographic location • Business to consumer company and shows the customers change over time • ...
15 Questions 2 2013-01-04
Across
- What would be the most appropriate pricing stat for a business in a small town where unemployment has skyrocketed
- A business charges a small company a higher price for a product than it charges a large company for the same product,What is this
- What is a new tech enabling business to create that is impacting the promotion function
- What is a common communications channel used in public relations
- What costs do a businesses usually include in the price of their products
- Characteristic of useful marketing information
- What is an aspect of channel management that impacts customer service
- What is an example of publicity
- Banner and pop ups ads impact audiences
Down
- Some governments regulate promotional activities in their countires to protect consumers from
- What would probably use a longer channel of distribution than the others
- What makes it possible for a business driver to determine their exact location
- What form of promotion is generally emphasized for complex, technical products sold to industrial users
- What is one action that the customer service can take to facilitate order processing
- In which stage of a products life cycle do promotional activities focus on differences between competing products
15 Clues: What is an example of publicity • Banner and pop ups ads impact audiences • Characteristic of useful marketing information • What is a common communications channel used in public relations • What is an aspect of channel management that impacts customer service • What would probably use a longer channel of distribution than the others • ...
FIND THE WORD 2022-09-28
Across
- person who buys a product or service
- things that you use for payment
- Item of publicity to promote a product
- something that is manufactured for sale.
- acquire (something) by paying
Down
- commercial activity provide goods or services for profits
- advantage of a product or service, usually get from its features
- give (something) for money
- deduct an amount from (the usual price of something)
9 Clues: give (something) for money • acquire (something) by paying • things that you use for payment • person who buys a product or service • Item of publicity to promote a product • something that is manufactured for sale. • deduct an amount from (the usual price of something) • commercial activity provide goods or services for profits • ...
VR Crossword Puzzle 2021-02-18
Across
- name of new intranet site
- WIOA requires 15 percent of the total federal VR allocation be set aside and used
- VR looks at to find out if customer must share cost of some services
- area seven director
- impartial service available to customers who has questions, concerns or believes they did not get the services they expected
- for those receiving Social Security Disability benefits, written plan regarding how they will become qualified for work which they will be able to perform with their disability
- a customer may request this option if they disagree with decision made by VR
Down
- like instagram, asks staff around the state to share a photo and answer a few questions
- written plan for the special education of a student with a disability
- information that requires protection from unauthorized access by virtue of its legal exemption from the Public Records Act
- phone service accessibility between deaf and hearing people
- disability rights program in Florida
- displays text on TV, video screen to provide additional or interpretive information
- identifiers, such as the student’s social security number, date and place of birth, mother’s maiden name and other information that, alone or in
- frc chair
15 Clues: frc chair • area seven director • name of new intranet site • disability rights program in Florida • phone service accessibility between deaf and hearing people • VR looks at to find out if customer must share cost of some services • written plan for the special education of a student with a disability • ...
January Crossword Puzzle 2025-12-22
Across
- River running through Boston
- Always comes first
- What our customers call us
- What we do rain or shine
- What we provide to customers
- Boston's waterfront area
- City where our headquarters operates
Down
- ___ Trail (historic Boston walking tour)
- Our top priority
- Our commitment to excellence
- How we get the job done
- Boston's famous park
12 Clues: Our top priority • Always comes first • Boston's famous park • How we get the job done • What we do rain or shine • Boston's waterfront area • What our customers call us • River running through Boston • Our commitment to excellence • What we provide to customers • City where our headquarters operates • ___ Trail (historic Boston walking tour)
SCM 2023-05-05
Across
- - The process of working together with suppliers, customers, and other stakeholders in the supply chain to achieve common goals and optimize supply chain performance.
- - The ability to trace a product's entire journey through the supply chain, from raw materials to final delivery to the customer.
- - The ability to produce or deliver goods or services with the minimum amount of waste, time, or resources.
- - The stock of goods or materials that a company holds for the purpose of resale, production, or use in its operations.
- - The process of ensuring that the supply chain is environmentally and socially sustainable, with minimal negative impacts on the planet and people.
Down
- - The maximum amount of goods or services that a company can produce or deliver within a given period of time.
- - The characteristics and attributes of a product or service that meet or exceed customer expectations and requirements.
- - The ability to see and track every aspect of the supply chain, including inventory levels, shipments, and production status.
- - A request from a customer to purchase goods or services from a company, including order processing, fulfillment, and delivery.
- - The process of acquiring goods, services, or resources needed for the production or delivery of a product or service.
- - The quantity of goods or services that customers are willing to buy at a given price and time.
- - The process of predicting future demand for products or services, which is critical for supply chain planning and management.
- - The process of planning, executing, and controlling the flow of goods, services, and information from the point of origin to the point of consumption.
- - The ability to respond quickly and effectively to changes in customer demand, supply chain disruptions, or other challenges.
- time - The time required to complete all the steps in the supply chain, from procurement to production to delivery.
15 Clues: - The quantity of goods or services that customers are willing to buy at a given price and time. • - The ability to produce or deliver goods or services with the minimum amount of waste, time, or resources. • - The maximum amount of goods or services that a company can produce or deliver within a given period of time. • ...
HOME SERVICE CROSSWORD PUZZLE 2023-05-01
Across
- Project loan is a great option if the customer needs _______to pay off their purchase.
- The 3 customer benefits of our sheds are better doors, better floors and better_____.
- The____ _______offers many installation & repair services that cover almost everything in the home.
- Regular tune ups prolong the life of your ____system.
- Enter a lead into service _________for a free in-home consultation
Down
- The Home Depot has over 35 _______to help solve problems for our customers and/or bring their dreams to reality.
- Pro's can order HVAC filters in bulk and at a deep discount, they can also have them delivered to the _________
- Use the ___ tool in Service Connect to schedule all flooring measures.
- Automatic standby _________ provide 24/7 blackout protection, wether home or away.
- Water treatment systems helps prevent ________buildup from appliances.
10 Clues: Regular tune ups prolong the life of your ____system. • Enter a lead into service _________for a free in-home consultation • Use the ___ tool in Service Connect to schedule all flooring measures. • Water treatment systems helps prevent ________buildup from appliances. • Automatic standby _________ provide 24/7 blackout protection, wether home or away. • ...
Factors to consider when pitching sales to customers 2023-04-19
Across
- Salesperson should address the concern ______________________________.
- _____________________________ the customer's concern and verify if the information is correct.
- The salesperson can restate or ___________________________ other benefits and features of the product that are important to the customer.
- Customer does not believe the product can deliver the benefits it claims to give.
- If the salesperson has poor product knowledge, there is poor ____________________ quality.
Down
- _____________________ pricing refers to prices that include hidden charges or extra charges that are not stated upfront.
- Customer has too many choices, hence, he held back on his purchase.
- Customer did not want to buy a product from ABC store because XYZ store sells it cheaper.
8 Clues: Customer has too many choices, hence, he held back on his purchase. • Salesperson should address the concern ______________________________. • Customer does not believe the product can deliver the benefits it claims to give. • Customer did not want to buy a product from ABC store because XYZ store sells it cheaper. • ...
Lesson 2- Trends in Customer Service 2023-09-20
Across
- Things that are basic and necessary for a decent quality of life. Needs include shelter, food, and clothing.
- A person who benefits from another person’s work; the customer may or may not receive something tangible and he or she may or may not pay for the service/product.
- A series of activities designed to meet or exceed a customer’s needs and expectations
- What a person believes or anticipates will happen.
- Conforming to a standard, rule, or principle.
- Using a computer to check out of a hotel
- A chance to take action or progress in some way.
- The general direction in which something tends to move.
Down
- To have directly observed or participated in an event.
- Done at the same time or according to a standard time frame.
- A business that pays a fee and a percentage of sales to another company in order to sell its goods or to be associated with its brand and use its marketing strategies to operate
- The exchange of information and/or ideas through verbal, nonverbal, or written messages.
- Term for the first flight attendants; they were all young women.
- Designing something to meet the needs of a specific market; the opposite of standardization.
14 Clues: Using a computer to check out of a hotel • Conforming to a standard, rule, or principle. • A chance to take action or progress in some way. • What a person believes or anticipates will happen. • To have directly observed or participated in an event. • The general direction in which something tends to move. • ...
When I grow Up 2023-02-28
10 Clues: extra hair • used to wash hair • what's on your head • used to take pictures • scissors used for this • has definition of words • animal that eats bananas • Someone who fixes your hair • service employee helping someone • there's influencers for doing this
Shopping 2024-11-16
11 Clues: jjjjjjjj • eeeeeeeeee • bbbbbbbbbb • ffffffffff • iiiiiiiiiii • mmmmmmmmmmm • mmmmmmmmmmm • cccccccccccc • kkkkkkkkkkkk • lllllllllllllll • a light container, often with a handle, that is made of thin strips of wood, metal, or plastic twisted together, used for carrying or storing things:
Loan Process 2025-06-16
Across
- The credit amount that we can extend to the customer
- Report we pull to verify their social & MLA
- The document we send to a customer in the case of a denial
- We use this to verify a customers ID is valid
- Three items required to qualify
- Needed in the loan comments if a customer is redoing their loan
- What payment method do we need on file?
- What text must we send to the customer and receive a response before we can fund the customer?
- Needed in the loan comments
- Document the customer fills out to provide their information
Down
- Amount of payments in a semi monthly contract
- Where we enter all of the customers information. Must be completed in its entirety.
- Document the customer fills out to provide alternate contacts
- Amount of payments in a biweekly contract
- The customer must sign this to agree to the terms of the loan
- Needed in the loan comments
- When a customer borrows more money on a current loan
- What other document can we accept for proof of social if the customer does not have their social security card?
- What do we have to do to make sure the payment method is valid?
- Needed in the loan comments
- What do we need to take for future identification purposes?
- Amount of payments in a weekly contract
- Website used to verify addresses
- Amount of payments in a monthly contract
- What do we check to verify that a customer is not an active duty member of the military
25 Clues: Needed in the loan comments • Needed in the loan comments • Needed in the loan comments • Three items required to qualify • Website used to verify addresses • What payment method do we need on file? • Amount of payments in a weekly contract • Amount of payments in a monthly contract • Amount of payments in a biweekly contract • Report we pull to verify their social & MLA • ...
MS 6 Business Functions 2026-02-11
Across
- what you could sell such as a candle you made
- Resources, managing the people who work at your company such as training them on customer service to improve customer satisfaction
- how to use resources to efficiently produce products and services customers want
- coordination of tasks to achieve a goal such as planning a fundraiser for a school club
- creating and promoting and selling products such as hanging up flyers showcasing your garage sale
- recording financial transactions such as income and expenses
Down
- where can a customer find your product (online or in a store)
- where you will tell people about your product (location of your ideal customer, i.e. Facebook, TikTok, Insta)
- how much you will charge for your product
- technology (IT), the use of technology to record and share data to others such as Headrush
10 Clues: how much you will charge for your product • what you could sell such as a candle you made • recording financial transactions such as income and expenses • where can a customer find your product (online or in a store) • how to use resources to efficiently produce products and services customers want • ...
Lesson 6: Market Analysis 2024-03-14
Across
- Social, political, economic, trends that could impact your business. Includes global and national factors.\
- Used to prove through ongoing market research and data analysis that your business idea is a business opportunity.
- limited number of individuals who are most likely to purchase a product or service
- Broad set of activities and functions that support development, marketing, and sale of products or services.
- Things you assume to be true about your business and what a customer wants
- organized way to gather and analyze information needed to make business decisions
- Process of guiding your business idea from inception to thorough development and introduction to the market.
Down
- a group of consumers or businesses within a particular market that have 1 or more things in common
- Business to business compares size, industry, and geographic location
- Group of potential customers for particular product or service
- Existing information previously gathered for a purpose other than the study at hand
- New information collected for a particular purpose
- selling products to everyone and all markets
- detailed description of the target market
- Business to consumer company and shows the customers change over time
15 Clues: detailed description of the target market • selling products to everyone and all markets • New information collected for a particular purpose • Group of potential customers for particular product or service • Business to business compares size, industry, and geographic location • Business to consumer company and shows the customers change over time • ...
Ch 11 Intro To Business 2025-09-15
Across
- Refers to a salesperson selling a product to a customer
- Any kind of promotion for a product that takes place in an electronic format
- A marketing strategy that maintains a company’s image to the public
- A specific group of people a business focuses on selling their product to
- A plan for how a business should appear to customers and competitors
- A symbol or design that a company uses to identify its business and products
- How a business relates to their competitors within an industry
- Factors of product, promotion, price, and place used to get target customers to purchase products
- A method of selling that involves analyzing customer wants and needs and aiming to fulfill them better than competitors
Down
- The process or technique of promoting, selling, and distributing a product or service
- A business’s attempt to showcase product features and benefits by attracting customers to displays
- One of seven roles marketing has within a business, including distribution, financing, marketing information management, pricing, selling, product/service management, and promotion
- The promotion of products through nonpersonal communication
- A marketing strategy that involves businesses directly contacting customers
- A repeated phrase or selection of words associated with a specific individual, organization, or product
15 Clues: Refers to a salesperson selling a product to a customer • The promotion of products through nonpersonal communication • How a business relates to their competitors within an industry • A marketing strategy that maintains a company’s image to the public • A plan for how a business should appear to customers and competitors • ...
Chapter 2: Customer Needs and Wants 2023-10-03
Across
- Stats of customers age and income level.
- Contract between departments on expectations of each.
- Characteristics of a product or service.
Down
- People that buy goods and services.
- Current customers not being served.
- People within a company working together.
- Joint interview with top customers.
- Advantages a customer gains from a product or service.
8 Clues: People that buy goods and services. • Current customers not being served. • Joint interview with top customers. • Stats of customers age and income level. • Characteristics of a product or service. • People within a company working together. • Contract between departments on expectations of each. • Advantages a customer gains from a product or service.
Manufacturing Puzzle 2025-10-29
Across
- the value chain for selling a paper plane ends with
- a competitor of UPS
- another word for sourcing
- the value chain for manufacturing a paper plane begins with this
- a way to transport products (boxes)
- another word for manufacturing
- the practice of buying the materials needed to manuacture products
Down
- the process of combining materials to transform into a new product
- the business of UPS, FEDEX and the Postal service is to do this with boxes
- the process of moving boxes as it relates to the supply chain
- this type of distribution is direct to the customer
- another word for boxes of product
- type type of distribution goes through different steps
13 Clues: a competitor of UPS • another word for sourcing • another word for manufacturing • another word for boxes of product • a way to transport products (boxes) • the value chain for selling a paper plane ends with • this type of distribution is direct to the customer • type type of distribution goes through different steps • ...
Marketing Identification 2025-10-21
Across
- statistical data relating to the population and particular groups within it, such as age, gender, income, education level and occupation
- Market specialized segment of the market for a particular kind of product or service
- Segmentation dividing a market into different geographical units such as nations, states, regions, counties, cities or neighborhoods
- Persona fictional representation of a business’s ideal customer based on market research and real data about existing customers
- Insights deep understanding derived from analyzing customer data and behavior to inform business strategies and marketing efforts
- Marketing marketing strategy which aims to reach the largest audience possible, often with a uniform message and product offering
- Behavior study of individuals, groups or organizations and the processes they use to select, secure, use and dispose of products, services, experiences or ideas to satisfy needs and desires
- Segmentation dividing a market into segments based on consumer knowledge, attitudes, uses or responses to a product
- Market specific group of consumers which a business aims to reach with its products and marketing efforts
Down
- process of establishing an image or identity of a brand or product so consumers perceive it in a certain way
- Identification process of determining who a business’s potential customers are based on various factors like demographics, needs and preferences
- study of consumers based on their activities, interests, opinions, values and lifestyles
- Segmentation practice of dividing a broad consumer or business market into sub-groups of consumers based on shared characteristics
- Proposition business or marketing statement which summarizes why a consumer should buy a product or use a service
- Strategy business’s overall plan for reaching prospective consumers and turning them into customers of their products or services
15 Clues: Market specialized segment of the market for a particular kind of product or service • study of consumers based on their activities, interests, opinions, values and lifestyles • Market specific group of consumers which a business aims to reach with its products and marketing efforts • ...
business 2013-05-05
10 Clues: money • a buyer • how much it is • something made • giving to less fortunet • provision of help or items • make and supplyer of goods • a place of work and earning • organisation trying to make profit • letting people know about the product
Shrinkage Crossword 2025-08-20
10 Clues: Stock on hand • Stock deficiency • Following bag check rules • Abbreviation for merchandise • In-store inventory evaluation • Tool for removing security tags • Customer service claim processes • Abbreviation for Asset Protection • Reduction in inventory due to losses • Difference at register with over/short
Compliance week FINALS 2018-09-05
Across
- Strictly Confidential & _____ classifications have been eliminated from Information classification.
- At least 8% of all your InfoDoc’s have to undergo timely monitoring of _____ check report.
- SAP _______tool is the place to find approved image library and to generate Email Signature.
- ________ tool checks compliance of your laptop for any black or grey listed software.
- Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
- ______ memo type must be used to internally share information with other processors of the incident before handover and when forwarding ?
- Under _________ support SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
- _______ listed software is not permitted to install on your offical laptops.
- Currently how many types of Information classifications are there in SAP ?
- Work monitor result lists must be sorted according to ______ in descending order ?
Down
- Laptops need to be secured with a ______ when unattended.
- Keep ________ documents and devices containing data under lock and key when unattended.
- ________ is place to find if software is black, grey or white listed.
- The EU ______ must not share their screen showing the customer system with the subject matter expert outside the EU for whom the remote login to the customer system is done.
- COBC issues such as conflict of interest, bribary should be reported using _________ reporting tool .
- Social engineering attacks, Theft or loss of equipment belonging to any SAP company, Hacking or malware attacks must be raised using _______ reporting tool.
- ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
- Internal & Confidential documents should always be discarded/disposed using _______ .
- When not at desk ______ laptop screen ?
19 Clues: When not at desk ______ laptop screen ? • Laptops need to be secured with a ______ when unattended. • ________ is place to find if software is black, grey or white listed. • Currently how many types of Information classifications are there in SAP ? • _______ listed software is not permitted to install on your offical laptops. • ...
Do you know ENOUGH about Salesforce? 2024-05-12
Across
- Potential customers or contacts who have shown interest in a product or service.
- Software as a Service, a software distribution model where applications are hosted by a third-party provider.
- Fundamental component of Salesforce data model, representing a table or entity.
- A foundation that provides tools and services for developing and managing applications.
- The process of examining data to gain insights and make better decisions.
- Potential sales deals or revenue-generating possibilities.
- Refers to cloud computing, where services like Salesforce are hosted on remote servers accessed via the internet.
- Automated series of steps for completing a business process.
- Stands for Customer Relationship Management, a system for managing interactions with current and potential customers.
- Refers to the sales process, from lead generation to closing deals.
Down
- Tailoring software to fit specific business needs or preferences.
- Salesforce's marketplace for third-party applications that integrate with Salesforce.
- Connecting different systems or applications to work together seamlessly.
- A leading cloud-based CRM platform that helps businesses manage customer relationships and streamline processes.
- Using technology to perform tasks automatically, reducing manual effort.
- Salesforce's enterprise social networking and collaboration tool.
- Visual representations of data that provide insights into various aspects of business performance.
- Application Programming Interface, a set of protocols and tools for building software applications.
- Individual data entries within Salesforce objects.
- Salesforce's UI framework for developing dynamic web apps for mobile and desktop devices.
20 Clues: Individual data entries within Salesforce objects. • Potential sales deals or revenue-generating possibilities. • Automated series of steps for completing a business process. • Tailoring software to fit specific business needs or preferences. • Salesforce's enterprise social networking and collaboration tool. • ...
Marketing Madness 2023-06-18
Across
- The technique of persuading customers to make immediate purchases
- ANALYTICS The process of tracking and evaluating marketing efforts to measure their effectiveness
- MARKETING A marketing approach that focuses on building and maintaining long-term customer relationships
- GENERATION The process of attracting, engaging, and converting potential customers
- The unique features and characteristics of a product or brand
- RESEARCH The analysis of consumer preferences, behaviors, and trends
- ANALYSIS The process of analyzing and interpreting data to make informed marketing decisions
- DESIGN The art and science of designing advertisements and promotional materials
- The communication between a company and its customers to promote products or services
- The process of promoting and selling products or services
- DEVELOPMENT The process of developing new products or modifying existing ones
Down
- The practice of giving away free products to customers to encourage future purchases
- MARKETING A type of marketing that uses digital technologies and channels
- The process of determining the value of a product or service
- A marketing tool that provides a concise overview of a product or service
- The process of dividing the market into distinct groups of consumers
- The pricing strategy that involves setting the price just below a whole number
- A marketing technique that aims to influence consumer behavior through psychological manipulation
- A measure of customer loyalty and satisfaction
- A marketing strategy that focuses on targeting a specific group of consumers
- The process of creating and maintaining a positive brand image
- A visual representation of data or information
22 Clues: A measure of customer loyalty and satisfaction • A visual representation of data or information • The process of promoting and selling products or services • The process of determining the value of a product or service • The unique features and characteristics of a product or brand • The process of creating and maintaining a positive brand image • ...
Resource Puzzle Four 2022-09-01
Across
- an automated telephone banking service that allows PNC consumer and business banking customers to access account information and complete banking transaction over the phone
- Know your Customer. Helps us verify our customers
- Links customer accounts. In the event if one overdraws it will pull funds from the linked account to avoid overdraft fees
- a payment service customerss can use to send money to other eligible people and or businesses
- provides support to consultants and have meetings as well as other communication
Down
- Allows us to manage acounts and assist customers
- to verify customers
- Find articles of information to help consultants better assist customers
- How we receive calls, also shows nummbers. This helps with an employee call as well
9 Clues: to verify customers • Allows us to manage acounts and assist customers • Know your Customer. Helps us verify our customers • Find articles of information to help consultants better assist customers • provides support to consultants and have meetings as well as other communication • ...
