customer service Crossword Puzzles

E-Commerce Kelompok 5 2023-11-09

E-Commerce Kelompok 5 crossword puzzle
Across
  1. to buy something
  2. a period when a store is selling things at lower prices than usual
  3. a person or an organization that buys a product or service
  4. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought
  5. if a company guarantees a product or service
  6. the process or business of sending or transporting goods
  7. a need for goods or services that customers want to buy or use
  8. an amount of money paid
  9. people or goods transported by road, air, train, or ship, as a business
  10. an arrangement in which a company sells another business the right to sell its products or services in return for payment
Down
  1. a reduction in the usual price of a product or service
  2. the study of the way money is used and managed in the economy
  3. something that is available for sale
  4. a person who is selling something
  5. a job that involves encouraging people to buy a product or service
  6. a website designed for people to buy and sell things
  7. a list of things provided or work done together with their cost, for payment at a later time
  8. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  9. the activity of selling goods to the public, usually in shops
  10. a person whose job is to buy and sell products in large amounts, especially by trading with other countries

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

Confidence Starts Here 2025-10-28

Confidence Starts Here crossword puzzle
Across
  1. Where to look for Service Base2000 help?
  2. What to complete if customer wants to change card type?
  3. What to do when NEBWeb doesn’t give the full answer?
  4. What are we?
  5. The feeling that replaces “wait… am I doing this right?” (the answer is somewhere on this page)
  6. Something a team member builds by helping a customer.
  7. What is your nickname if you have access to Base2000?
  8. Where can customers reprint a statement?
Down
  1. Best way to reach out to Credit Card Admin?
  2. Where can customers reprint a statement?
  3. Who answers hard-hitting questions?
  4. Where to look for credit card procedures?

12 Clues: What are we? • Who answers hard-hitting questions? • Where to look for Service Base2000 help? • Where can customers reprint a statement? • Where can customers reprint a statement? • Where to look for credit card procedures? • Best way to reach out to Credit Card Admin? • What to do when NEBWeb doesn’t give the full answer? • ...

Confidence Starts Here! 2025-10-28

Confidence Starts Here! crossword puzzle
Across
  1. Where can customers reprint a statement?
  2. Best way to reach out to Credit Card Admin?
  3. What to do when NEBWeb doesn’t give the full answer?
  4. Something a team member builds by helping a customer.
  5. Who answers hard-hitting questions?
  6. Where to look for Service Base2000 help?
Down
  1. Where can customers reprint a statement?
  2. What is your nickname if you have access to Base2000?
  3. Where to look for credit card procedures?
  4. The feeling that replaces “wait… am I doing this right?”(the answer is somewhere on this page)
  5. What to complete if customer wants to change card type?
  6. What are we?

12 Clues: What are we? • Who answers hard-hitting questions? • Where can customers reprint a statement? • Where can customers reprint a statement? • Where to look for Service Base2000 help? • Where to look for credit card procedures? • Best way to reach out to Credit Card Admin? • What to do when NEBWeb doesn’t give the full answer? • ...

Entrepreneurship Chapter 9 Crossword Puzzle 2021-11-11

Entrepreneurship Chapter 9 Crossword Puzzle crossword puzzle
Across
  1. a written statement meant to inform the media of an event or product
  2. What you want your business to achieve in the next year.
  3. the act of establishing a favorable relationship with customers and the general public.
  4. Determined by using the wholesale cost of an item as the basis for the price charged.
  5. What you want your business to achieve in the next two to five years.
  6. based on the logical reasoning of customers
  7. The name, symbol, or design used to identify your product.
  8. free promotion generated by media coverage.
  9. Paid based on percentages
  10. a plan that identifies how these goals will be achieved.
  11. creating an image for a product in the customer's mind.
  12. pricing strategy where the provider of a service or supplier of a commodity, may vary the price depending on the time-of-day when the service is provided or the commodity is delivered.
  13. The blending of four marketing elements-product, distribution, price, and promotion.
  14. Where you want your business to be in 5, 10, and even 20 years from now.
  15. Uses a low introductory price to build a strong customer base
  16. Offers customers reductions from the regular price
  17. The point at which sales revenue equals the total cost of producing and distributing a product or service.
  18. Pricing that is determined by how much customers are willing to pay for a product or service.
Down
  1. The amount earned from an expenditure.
  2. Based on the belief that certain prices have an impact on how customers perceive a product.
  3. a paid form of communication for small businesses, particularly new ones.
  4. using the phone to market your product or service.
  5. a refund offered to people who purchase a product
  6. Pricing that is determined by considering what competitors charge for the same good or service.
  7. Information that is given about the product on the package
  8. A business's percentage of the total sales generated by all companies in the same market.
  9. Payment Paid before development
  10. Uses the needs of customers as the primary focus during the planning, production, distribution, and promotion of a product or service.
  11. the routes that products and services take from the time they are produced to the time they are consumed.
  12. These items are part of this plan. 1. Product or Service 2. Target Market 3. Competition 4. Marketing Budget 5. Business Location 6. Pricing Strategy 7. Promotional Strategy 8. Distribution Strategy
  13. Include color, size, quality, hours, warranties, delivery, and installation.
  14. establishing informal ties with people who can help your business grow.
  15. the box, container, or wrapper in which the product is placed.
  16. the different products and services a business sells.
  17. All of the processes- planning, pricing, and promoting to satisfy the customer.
  18. direct communication between a prospective buyer and a sales representative in which the sales representative attempts to influence the prospective buyer in a purchase situation.

36 Clues: Paid based on percentages • The amount earned from an expenditure. • Payment Paid before development • based on the logical reasoning of customers • free promotion generated by media coverage. • a refund offered to people who purchase a product • using the phone to market your product or service. • Offers customers reductions from the regular price • ...

Teenindussuhtlemine 2024-10-03

Teenindussuhtlemine crossword puzzle
Across
  1. mis on iga organisatsiooni hinnalisem vara?
  2. Verbaalne ja mitte verbaalne käitumine on...
  3. Teeninduse aluseks on ...
  4. ... tekib 30 sekundiga
  5. väärtushinnangute kokkupõrge ehk
  6. -tegevuste keskne
Down
  1. on laused, mis julgustavad, väljendavad toetust ja huvi
  2. Passiivsed ja ... kliendid
  3. ... on vastus mingile infole
  4. ...on vahemaa kahe suhtleja vahel
  5. Customer service eesti keeles
  6. Kliendil on alati ...
  7. Kuulamistehnika, kus korratakse üle rääkija viimane sõnapaar või sõna
  8. ... on käitumisviis, mida oodatakse mingis staatuses olevalt inimeselt
  9. Teenindusprotsessi juhiks on ...

15 Clues: -tegevuste keskne • Kliendil on alati ... • ... tekib 30 sekundiga • Teeninduse aluseks on ... • Passiivsed ja ... kliendid • ... on vastus mingile infole • Customer service eesti keeles • Teenindusprotsessi juhiks on ... • väärtushinnangute kokkupõrge ehk • ...on vahemaa kahe suhtleja vahel • mis on iga organisatsiooni hinnalisem vara? • ...

Vocabulary #5 (Deveney Castro) 2025-04-25

Vocabulary #5 (Deveney Castro) crossword puzzle
Across
  1. Draco Malfoy
  2. An Aquarium in contrast to the ocean
  3. "ACAB" (All Cops are Bad/B**tards)
  4. Eating unhealthy food
  5. Disney buying Pixar
  6. Bad customer service
  7. Diamond Testing
  8. Mr. Krabs catching Plankton in his attempt to steal the secret formula
  9. Humbert to Lolita
Down
  1. Donating to charity for personal gain
  2. pain medication
  3. Gentrification
  4. Plankton's plan to get the secret formula
  5. Ballet instructor's teaching methods
  6. An apple a day keeps the doctor away

15 Clues: Draco Malfoy • Gentrification • pain medication • Diamond Testing • Humbert to Lolita • Disney buying Pixar • Bad customer service • Eating unhealthy food • "ACAB" (All Cops are Bad/B**tards) • An Aquarium in contrast to the ocean • Ballet instructor's teaching methods • An apple a day keeps the doctor away • Donating to charity for personal gain • ...

Unit 1 2022-03-14

Unit 1 crossword puzzle
Across
  1. Document required for a partnership
  2. Refers to the ability to be an entrepreneur
  3. What is left after subtracting costs from revenue
  4. exchange Where shares are floated?
  5. The owner of the business is personally responsible for all debts
  6. The money paid by banks as a reward to attract people to save with them
  7. Anyone with an interest in the business
  8. A business that does not seek to make any profit
  9. Measure all the income earned in a country’s economy in a year
  10. Inputs that business use to provide their goods or services
  11. A business set up to help society rather than make a profit
Down
  1. Trader Someone who works on their own
  2. Someone who owns shares in a business
  3. Someone who buys a good or service
  4. rates The cost of borrowing money or the reward for saving money
  5. Where two or more partners join together
  6. The rate at which prices are increasing
  7. A physical product such as a car
  8. Someone who is willing to take risks in order to start a business
  9. Another name for a business
  10. An intangible product such as financial advice or a bus journey
  11. What happens when shares are put on the stock exchange by a limited company
  12. Someone who uses a good or service

23 Clues: Another name for a business • A physical product such as a car • Someone who buys a good or service • exchange Where shares are floated? • Someone who uses a good or service • Document required for a partnership • Trader Someone who works on their own • Someone who owns shares in a business • The rate at which prices are increasing • Anyone with an interest in the business • ...

Mobile phone 2024-03-25

Mobile phone crossword puzzle
Across
  1. Establishment selling mobile devices and accessories.
  2. Wireless technology standard for exchanging data over short distances.
  3. To obtain a newer model or version of a mobile device.
  4. Display area of a mobile phone or tablet.
  5. Mobile service paid for in advance, without a contract.
  6. Reduction on the usual cost of a mobile phone or service plan.
  7. Act of providing money for a new mobile device or service.
  8. Pre-arranged package of mobile services, including calls, texts, and data.
  9. Modern communication device that combines a phone with a web browser and apps.
  10. Specific version or design of a mobile phone.
Down
  1. Company that provides wireless communication services.
  2. Distinctive attributes or capabilities of a mobile device.
  3. Device used to recharge a mobile phone's battery.
  4. Information processed or stored by a computer or phone.
  5. Amount of money allocated for purchasing a mobile phone.
  6. Short for applications, software designed to perform specific tasks on mobile devices.
  7. Binding agreement between customer and provider for mobile services.
  8. Manufacturer's guarantee to repair or replace defective devices within a certain period.
  9. System of interconnected computers or mobile phones.
  10. Small card inside a mobile phone that stores subscriber data.

20 Clues: Display area of a mobile phone or tablet. • Specific version or design of a mobile phone. • Device used to recharge a mobile phone's battery. • System of interconnected computers or mobile phones. • Establishment selling mobile devices and accessories. • Company that provides wireless communication services. • To obtain a newer model or version of a mobile device. • ...

Marketing Vocab 2025-10-02

Marketing Vocab crossword puzzle
Across
  1. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  2. The action or process of supplying goods to stores and other businesses that sell to consumers.
  3. Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  4. who purchase products and services to satisfy needs.
  5. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  6. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
  1. The process of dealing with or controlling things or people.
  2. The activity or profession of producing advertisements for commercial products or services.
  3. The management of large amounts of money, especially by governments or large companies.
  4. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  5. The action or business of promoting and selling products or services, including market research and advertising.
  6. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  7. The action or process of keeping financial accounts.
  8. A unique group of prospective customers a business wants to serve and their locations.
  9. The amount a customer pays and the methods of increasing the value of the products to the customers
  10. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  11. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.

17 Clues: The action or process of keeping financial accounts. • who purchase products and services to satisfy needs. • The process of dealing with or controlling things or people. • A unique group of prospective customers a business wants to serve and their locations. • The management of large amounts of money, especially by governments or large companies. • ...

Factors and Trends Affecting the Hospitality Industry 2016-07-15

Factors and Trends Affecting the Hospitality Industry crossword puzzle
Across
  1. Customers look for this in all hospitality experiences and purchases
  2. the change in society as well as the demographics shifts and becoming more aware of the importance of diverse organization
  3. has something to do with competition and work force
  4. A factor that can cause for returning customer
  5. the need to feel safe and secure at all time
  6. the cause for advance innovation and changes in the industry
Down
  1. Led to more emphasis on creating specialized niches and better management practices
  2. Limited Service versus Service Intensive organizations
  3. concerns about the cleanliness and quality of the service and product like food or suppliers
  4. the act of providing additional level of responsibility to both employees and managers

10 Clues: the need to feel safe and secure at all time • A factor that can cause for returning customer • has something to do with competition and work force • Limited Service versus Service Intensive organizations • the cause for advance innovation and changes in the industry • Customers look for this in all hospitality experiences and purchases • ...

Sales and Distribution 2016-02-01

Sales and Distribution crossword puzzle
Across
  1. When you request a product or service. (v)
  2. When you give a product or service to somebody in exchange for money. (v)
  3. A person or company that makes goods for sale. (n)
  4. When a company publicises information about their product or service to encourage customers to buy it. (v)
  5. Someone who buys a product. (n)
Down
  1. A person or company who buys products in bulk and sells them on to retailers. (n)
  2. Someone who sells goods or services to customers. (n)
  3. The difference between the price a retailer's goods are sold for and the price he pays for them. (n)
  4. When you give someone money in exchange for a product or service. (v)
  5. Products a company sells. (n)

10 Clues: Products a company sells. (n) • Someone who buys a product. (n) • When you request a product or service. (v) • A person or company that makes goods for sale. (n) • Someone who sells goods or services to customers. (n) • When you give someone money in exchange for a product or service. (v) • When you give a product or service to somebody in exchange for money. (v) • ...

Digital Marketing Tools 2023-12-21

Digital Marketing Tools crossword puzzle
Across
  1. Popular for email campaigns, automation, and audience management.
  2. Combines CRM with marketing, sales, and customer service tools.
  3. Provides tools for keyword research, SEO audit, and competitor analysis.
  4. A powerful tool for analyzing online user behavior and optimizing digital marketing efforts.
  5. Analyzes user behavior through heatmaps, session recordings, and surveys.
Down
  1. Creates visually appealing graphics for social media and web.
  2. Manages and schedules social media posts across multiple platforms.
  3. Offers marketing automation and analytics for enterprise-level businesses.
  4. Creates online surveys for customer feedback.
  5. Helps find trending topics and influencers in your industry.
  6. Specializes in retargeting and personalized advertising.

11 Clues: Creates online surveys for customer feedback. • Specializes in retargeting and personalized advertising. • Helps find trending topics and influencers in your industry. • Creates visually appealing graphics for social media and web. • Combines CRM with marketing, sales, and customer service tools. • Popular for email campaigns, automation, and audience management. • ...

LO2 Revision 2023-01-08

LO2 Revision crossword puzzle
Across
  1. - data that involves numbers.
  2. - buying and selling on the internet.
  3. - a product which has been around for a long time and has a large market share but low market growth.
  4. - an example of a segment of a market.
  5. - a specialist market.
Down
  1. - buys goods from a wholesaler to sell to a customer.
  2. - a type of market research
  3. - something that can be sold to a customer that you cannot touch.
  4. - stage of the product life cycle where sales are falling.
  5. - setting a high price often used when for new technology.
  6. - type of sales promotion also known as 2 for 1. (Initials)

11 Clues: - a specialist market. • - a type of market research • - data that involves numbers. • - buying and selling on the internet. • - an example of a segment of a market. • - buys goods from a wholesaler to sell to a customer. • - stage of the product life cycle where sales are falling. • - setting a high price often used when for new technology. • ...

Spanish Translations 2024-01-25

Spanish Translations crossword puzzle
Across
  1. Spanish word for Technician
  2. Spanish word for Customer
  3. Spanish word for Help
  4. Spanish word for Service
Down
  1. Spanish word for Meter
  2. Spanish word for Valve
  3. Spanish word for Hispanic
  4. Spanish word for Spanish
  5. Spanish word for Gas

9 Clues: Spanish word for Gas • Spanish word for Help • Spanish word for Meter • Spanish word for Valve • Spanish word for Spanish • Spanish word for Service • Spanish word for Hispanic • Spanish word for Customer • Spanish word for Technician

FlashPost Mystery 2023-05-19

FlashPost Mystery crossword puzzle
Across
  1. FlashPost tab displaying real-time jobs and their status
  2. Type of a recruiter in FlashPost
  3. The equivalent of a partner set-up in FlashPost
  4. What is the name of the process to collect FlashPost codes?
  5. Views, clicks and applies in FlashPost
  6. One of the posting method (only available to partners)
  7. When a job in FlashPost fails, it gets into ... status
  8. You can provide customer with a ... account
Down
  1. Type of partner who only receive emails from FlashPost
  2. application FlashPost back office
  3. One of the more known job distributors
  4. Type of a report in FlashPost
  5. Third party who connects FlashPost with ATS; a job ...
  6. The equivalent of contract in FlashPost
  7. Maximum number of jobs allowed for Self-Service

15 Clues: Type of a report in FlashPost • Type of a recruiter in FlashPost • application FlashPost back office • One of the more known job distributors • Views, clicks and applies in FlashPost • The equivalent of contract in FlashPost • You can provide customer with a ... account • The equivalent of a partner set-up in FlashPost • Maximum number of jobs allowed for Self-Service • ...

FlashPost Mystery 2023-05-19

FlashPost Mystery crossword puzzle
Across
  1. Type of a recruiter in FP
  2. Views, clicks and applies in FP
  3. Third party who connects FP with ATS; a job ...
  4. FP tab displaying real-time jobs and their status
  5. The equivalent of contract in FP
  6. When a job in FP fails, it gets into ... status
  7. application FP back office
  8. What is the name of the process to collect FP codes?
  9. Maximum number of jobs allowed for Self-Service
Down
  1. Type of partner who only receive emails from FP
  2. One of the posting method (only available to partners)
  3. The equivalent of a partner set-up in FP
  4. Type of a report in FP
  5. One of the more known job distributors
  6. You can provide customer with a ... account

15 Clues: Type of a report in FP • Type of a recruiter in FP • application FP back office • Views, clicks and applies in FP • The equivalent of contract in FP • One of the more known job distributors • The equivalent of a partner set-up in FP • You can provide customer with a ... account • Type of partner who only receive emails from FP • ...

Lean Week Cross Word 2021-11-29

Lean Week Cross Word crossword puzzle
Across
  1. "Principle the no one upstream function or
  2. Father of Statustical Quality Control
  3. The concept of producing goods or services with minimal waste.
  4. value stream"
  5. WORK "the “best
  6. TIME The total time required for a task to be complete. Elements include manual and travel times, automated or machine run time.
  7. A method of leveling activities and sequencing to the timing of customer demand.
  8. CAUSE It is the main cause to resolve in order to prevent the problem from recurring.
  9. MEASURES Actions which eliminate root causes and avoid recurring problems. Requires root cause analysis.
  10. Direct measure from the customers expectation. When you improve, the customer notices and is a measure of a process that can be improved
  11. To change something to make it better than the current process
  12. work "
  13. Rate of customer demand for a product or service. Calculated by: available time /customer demand
  14. CHART Tool to track and report the progress of performance metrics for strategic progress or tactical performance.
  15. Work cycle for continuous improvement. Also known as the Deming wheel or Shewhart cycle.
  16. It is a principle which means that the first to enter (as in inventory/ parts) is the first to be used or consumed.
  17. Kanri "Strategic Planning/Strategic Management
  18. for policy deployment"
  19. One of the '3M's of Waste', meaning the waste of un-evenness or irregularity.
Down
  1. YOKE Mistake proofing
  2. Sequence of repeatable tasks that an operator performs.
  3. TIME The total time it takes the product to go from raw inventory to the finished product.
  4. Machines that have “human intelligence” built into them, giving them the ability to shut down automatically in the case of an abnormality to stop defective products from flowing into the next process.
  5. A Japanese word that literally means “the real place”, any work area where humans create value.
  6. PLAN Tool which allows us to schedule, track, and visualize the steps required to deliver a result or outcome.
  7. Standard GE format for capturing the key elements of problem solving: Problem Statement, Root Cause, Countermeasures, and Sustainment.
  8. customer downstream asks for it"
  9. DIAGRAM A tool also called an Ishikawa Diagram or Cause & Effect Diagram.
  10. way” to
  11. One of the seven forms of waste.
  12. Activities or actions taken that add no real value to the product or service, making such activities or actions a form of waste.
  13. The process of detailing the process of converting raw material to finished goods.
  14. should produce a good or service until
  15. information as it proceeds along
  16. "The progressive achievement of tasks
  17. PIECE FLOW Production system in which only one part at a time is processed or assembled and the work is verified before being sent along the production line to follow processes.
  18. One of the '3M's of Waste', meaning the waste of over-burdening a resource (person or process).

37 Clues: work " • way” to • value stream" • WORK "the “best • YOKE Mistake proofing • for policy deployment" • customer downstream asks for it" • One of the seven forms of waste. • information as it proceeds along • Father of Statustical Quality Control • "The progressive achievement of tasks • should produce a good or service until • "Principle the no one upstream function or • ...

Operations 2025-02-24

Operations crossword puzzle
Across
  1. Method of production where products are made individually
  2. The amount of output per unit of input (labour, equipment, and capital)
  3. Setting up processes in production to ensure that quality is achieved
  4. Method of production where groups or types of products are made at several stages
  5. The time between ordering a good or service and receiving it
  6. The process of choosing a supplier
  7. Operations are the function that organises, produces and delivers the goods of a business
  8. Checking that the products produced by a business are of the required standard at the end of the production process
  9. A quantity of stock kept in store to safeguard against unforeseen shortages or demands
Down
  1. The management of the flow of goods, information and money along the supply chain
  2. Measures of how much output is being produced per unit of input
  3. All activities that are involved in getting a good or service to the customer
  4. Following up with a customer after they have made a purchase to check that everything is “ok”
  5. A business that provides raw materials, components, finished goods or services in exchange for payment
  6. Method of production associated with making very large quantities of standard products
  7. Where inputs into the production process arrive on the production line just as they are needed

16 Clues: The process of choosing a supplier • Method of production where products are made individually • The time between ordering a good or service and receiving it • Measures of how much output is being produced per unit of input • Setting up processes in production to ensure that quality is achieved • ...

Ivy Tech. Econ. 111 2014-12-11

Ivy Tech. Econ. 111 crossword puzzle
Across
  1. willingness and ability for producers to offer goods or services
  2. natural resources found above and below ground
  3. study of the economy as a whole
  4. goods services essential for living
  5. physical object that can be purchased
  6. Goods that the consumers demand more of when their income rises
  7. consumer’s desire for good or service
  8. when a change in price occurs, the demand changes drastically
  9. a situation where two or more independent people try to gain business by offering the best deals
  10. good or services that can be used in place of another to satisfy a customer
  11. Person who chooses not to pay for goods or services but reaps the benefits
  12. Goods that the consumers demand less of when their income rises
  13. form of economic system where government owns some or all parts of production
  14. place or situation in which people buy and sell goods and services
Down
  1. when a change in price occurs, the demand change is minuscule
  2. Law that states when prices of goods and services fall, consumers purchase more of it
  3. person who makes good or offers a service
  4. desire for good or service and ability to pay for it
  5. study of individuals in an economy
  6. for of economic system based on private ownership of production
  7. offered benefit to entice consumers to purchase a good or service
  8. person who buys goods and services
  9. work one person preforms for another for payment
  10. human time, effort, and talent that is used to create goods or services
  11. financial gain from business transaction

25 Clues: study of the economy as a whole • study of individuals in an economy • person who buys goods and services • goods services essential for living • physical object that can be purchased • consumer’s desire for good or service • financial gain from business transaction • person who makes good or offers a service • natural resources found above and below ground • ...

e commerce 2023-11-09

e commerce crossword puzzle
Across
  1. people or goods transported by road, air, train, or ship, as a business
  2. something that is available for sale
  3. a person or an organization that buys a product or service
  4. the activity of selling goods to the public, usually in shops
  5. a person whose job is to buy and sell products in large amounts, especially by trading with other countries
  6. a period when a store is selling things at lower prices than usual
  7. an arrangement in which a company sells another business the right to sell its products or services in return for payment
  8. a website designed for people to buy and sell things
  9. the study of the way money is used and managed in the economy
Down
  1. a reduction in the usual price of a product or service
  2. a person who is selling something
  3. a list of things provided or work done together with their cost, for payment at a later time
  4. the process or business of sending or transporting goods
  5. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  6. to buy something
  7. an amount of money paid
  8. if a company guarantees a product or service
  9. a need for goods or services that customers want to buy or use
  10. a job that involves encouraging people to buy a product or service
  11. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

Marketing 2020-03-20

Marketing crossword puzzle
Across
  1. activities to advertise something
  2. how much something costs
  3. a person that buys service or things
  4. making or likely to make a profit
  5. successful or achieving the results that you want
  6. a selling methood
  7. believing that people are only interested in themselves, have a hard time trusting in others
Down
  1. another word for a customer
  2. a person that usually keeps a company and advertises things to encourages them to buy the specific
  3. a situation in which someone is trying to be more successful than someone else
  4. something that is made to be sold, usually something that is produced by an industrial process

11 Clues: a selling methood • how much something costs • another word for a customer • activities to advertise something • making or likely to make a profit • a person that buys service or things • successful or achieving the results that you want • a situation in which someone is trying to be more successful than someone else • ...

Client Experience 2023-11-11

Client Experience crossword puzzle
Across
  1. Check for understanding, then move to resolution.
  2. Answering by informing and reinforcing positively.
  3. Keep things.
  4. service agents should find the best solution to the customers’ problems in order to create positive customer experiences.
  5. everything a business or an organization does to put customers first, managing their journeys and serving their needs.
Down
  1. check for _______ and each step.
  2. clearly doesn't mean.
  3. _______ without agreeing with the customer.
  4. Method used to help acknowledge respond and move on
  5. asking follow-up questions and expressing empathy or sympathy when needed
  6. ______ the frustration but assure willingness

11 Clues: Keep things. • clearly doesn't mean. • check for _______ and each step. • _______ without agreeing with the customer. • ______ the frustration but assure willingness • Check for understanding, then move to resolution. • Answering by informing and reinforcing positively. • Method used to help acknowledge respond and move on • ...

Digital Marketing- Foundations 2019-05-20

Digital Marketing- Foundations crossword puzzle
Across
  1. Where the customer is ready to buy and they have done their research and decided that your product is the best solution
  2. Where the customer discovers how your product may solve a problem they have or didn’t realize they had and is searching the web about the problem or need.
  3. An application, downloaded by a user to a mobile device.
  4. The change in products, services, processes, and strategies within an organization through leveraging digital technologies.
  5. Involves using digital channels (such as email, search, etc.) to promote or market products and services to consumers and businesses.
  6. The overall experience of a person using a website, rather than just the look of the site
  7. The convergence of social media, mobile, and the web, which has resulted in new ways to do business.
  8. The position which a particular site appears in the results of a web search.
Down
  1. Where the customer knows about your product or service and believes that it is a good fit but they have others in mind
  2. A website where products and services are sold.
  3. A system that searches for and returns content in response to a web search query.
  4. Measures online metrics like web traffic, leads, conversions, and sales.
  5. Any form of media online that can be read, watched, or interacted with. Content commonly refers to written material, but can also include images and videos.
  6. Where the customer is interested in options that will solve their problem, they become more familiar with your product but are still just looking
  7. Where a strong relationship develops between the customer and the brand

15 Clues: A website where products and services are sold. • An application, downloaded by a user to a mobile device. • Where a strong relationship develops between the customer and the brand • Measures online metrics like web traffic, leads, conversions, and sales. • The position which a particular site appears in the results of a web search. • ...

Do you know Hawx? 2024-04-10

Do you know Hawx? crossword puzzle
Across
  1. Hashtags must got at the _____ of the note.
  2. Hawx ____ Pest Control
  3. "Thank you for calling Hawx Pest Control, this call may be _____ for quality assurance.
  4. a company we let customers use to finance their Termite Protection Plan
  5. Acronym for Service Professional
Down
  1. Refers to categorizing calls by call topic, reason, or outcome. You must ___ every call.
  2. Five9 Reason Code: Used ONLY when taking restroom breaks.
  3. _____ Service is set up when a customer request a service between due dates
  4. Number of days you must request off if you test positive for Covid19 or anther infectious illness.
  5. Acronym for General Pest Control

10 Clues: Hawx ____ Pest Control • Acronym for General Pest Control • Acronym for Service Professional • Hashtags must got at the _____ of the note. • Five9 Reason Code: Used ONLY when taking restroom breaks. • a company we let customers use to finance their Termite Protection Plan • _____ Service is set up when a customer request a service between due dates • ...

12.1 2013-02-20

12.1 crossword puzzle
Across
  1. motive a feeling experienced by a customer through association with a product
  2. selling customers come to the store to purchase an item
  3. selling providing solutions to customers' problems
  4. selling over the telephone
  5. benefits advantages or personal satisfaction a customer will get from a good or service.
  6. decision making used when a person buys goods and services that a person buys goods and services that he or shehas purchased before but not regularly.
  7. to business selling takes place in a manufacturer's or wholesalers showroom or a customer's place of business
Down
  1. decision making when a person needs information about a product
  2. selling matching characteristics of a product to fit a customers needs and wants
  3. features basic,physical, or extended attributes of the product or purchase
  4. decision making used when there has been little or no previous experience with an item
  5. motive conscious, logical reason for a purchase

12 Clues: selling over the telephone • motive conscious, logical reason for a purchase • selling providing solutions to customers' problems • selling customers come to the store to purchase an item • decision making when a person needs information about a product • features basic,physical, or extended attributes of the product or purchase • ...

marketing vocab 2025-10-02

marketing vocab crossword puzzle
Across
  1. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
  2. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  3. The activity or profession of producing advertisements for commercial products or services.
  4. of large amounts of money, especially by governments or large companies.
  5. The action or business of promoting and selling products or services, including market research and advertising.
  6. Individuals who purchase products and services to satisfy needs.
  7. The amount a customer pays and the methods of increasing the value of the products to the customers.
  8. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  9. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
Down
  1. The business function that creates or obtains product services for sale.
  2. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  3. A unique group of prospective customers a business wants to serve and their locations.
  4. The process of dealing with or controlling things or people.
  5. Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  6. offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  7. The action or process of supplying goods to stores and other businesses that sell to consumers.
  8. The action or process of keeping financial accounts.

17 Clues: The action or process of keeping financial accounts. • Individuals who purchase products and services to satisfy needs. • The process of dealing with or controlling things or people. • of large amounts of money, especially by governments or large companies. • The business function that creates or obtains product services for sale. • ...

Etiquette 2013-09-26

Etiquette crossword puzzle
Across
  1. explanation to the client
  2. climate a team need
  3. work with
  4. discuss confidential information in a conferance
Down
  1. basic of customer service
  2. pay attention to speaker
  3. mail receiptant type which we use sparingly
  4. topics to be avoided during small talk
  5. should avoid in email content
  6. should avoid in cafeteria
  7. decide before a meeting

11 Clues: work with • climate a team need • decide before a meeting • pay attention to speaker • basic of customer service • explanation to the client • should avoid in cafeteria • should avoid in email content • topics to be avoided during small talk • mail receiptant type which we use sparingly • discuss confidential information in a conferance

Digi Crossword 2023-10-04

Digi Crossword crossword puzzle
Across
  1. The process of identifying an issue
  2. Where emails live
  3. Do it yourself
  4. A program used to escalate issues
  5. Something on your phone
  6. An Australian Government online account that provides access to a range of services
Down
  1. Confirmed identity
  2. When customers link themselves
  3. Operational...
  4. Something we discuss with every customer
  5. Crack the...

11 Clues: Crack the... • Operational... • Do it yourself • Where emails live • Confirmed identity • Something on your phone • When customers link themselves • A program used to escalate issues • The process of identifying an issue • Something we discuss with every customer • An Australian Government online account that provides access to a range of services

Sports Marketing 2021-12-10

Sports Marketing crossword puzzle
Across
  1. A question where the responses are premade
  2. the level of service expected by a customer from a supplier
  3. A question that lets respondents order answer options as per their preference
  4. either qualify or disqualify respondents from taking your survey
  5. the probability that a consumer will buy a product or service
  6. A question that helps figure out demographics
  7. A small group of people who test and give feedback on a product
  8. questions that help respondents avoid answering questions that do not pertain to them
  9. questions that some people can answer
Down
  1. questions that everyone can answer
  2. research you collect yourself
  3. A question with multiple answers
  4. a scale 1-5
  5. A question where the respondents write their answer
  6. research someone else collected

15 Clues: a scale 1-5 • research you collect yourself • research someone else collected • A question with multiple answers • questions that everyone can answer • questions that some people can answer • A question where the responses are premade • A question that helps figure out demographics • A question where the respondents write their answer • ...

Customer Services 2024-10-03

Customer Services crossword puzzle
Across
  1. where commuters await trains, often lined with signage
  2. Public transport vehicle on the streets
  3. Timetable that outlines transit arrivals and departures.
  4. Traffic condition that leads to delays, often addressed with pricing
  5. A vehicle that runs on tracks
  6. A frequent user of public transportation systems.
  7. Measurements used to assess call center performance
  8. Action taken to address a customer's question or concern
Down
  1. Service that minimizes stops for quicker travel.
  2. amount charged to travel on public transport
  3. Customer responses that inform service improvements
  4. Key priority to protect passengers while in transit
  5. Initiative aimed at improving access for those with disabilities.
  6. Efforts to connect with the community or promote services
  7. Predefined guidelines for agents to follow during calls

15 Clues: A vehicle that runs on tracks • Public transport vehicle on the streets • amount charged to travel on public transport • Service that minimizes stops for quicker travel. • A frequent user of public transportation systems. • Customer responses that inform service improvements • Key priority to protect passengers while in transit • ...

Marketing Puzzle 2025-09-28

Marketing Puzzle crossword puzzle
Across
  1. The process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  2. The art and science of choosing target markets and building profitable relationships with them.
  3. The idea that consumers will favour products that are available and highly affordable.
Down
  1. The mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
  2. The set of all actual and potential buyers of a product or service.
  3. Design customer value driven marketing strategy.
  4. Human wants that are backed by buying power.
  5. Understand the marketplace and customer needs and wants
  6. States of felt deprivation
  7. form human needs take as they are shaped by culture and individual
  8. The act of obtaining a desired object from someone by offering something in return.
  9. The idea that consumers will favor products that offer the most quality, performance, and features

12 Clues: States of felt deprivation • Human wants that are backed by buying power. • Design customer value driven marketing strategy. • Understand the marketplace and customer needs and wants • form human needs take as they are shaped by culture and individual • The set of all actual and potential buyers of a product or service. • ...

All About Airplanes 2023-05-10

All About Airplanes crossword puzzle
Across
  1. Wait your turn to get on.
  2. Smelly.
  3. No sharp knives here!
  4. Up into the sky!
  5. Customer service in the sky (2 words).
  6. You're there!
  7. Definitely not economy (2 words).
Down
  1. Fly like a bird.
  2. Waiting for the plane.
  3. It gets you on the plane (2 words).
  4. Where you go to travel.

11 Clues: Smelly. • You're there! • Fly like a bird. • Up into the sky! • No sharp knives here! • Waiting for the plane. • Where you go to travel. • Wait your turn to get on. • Definitely not economy (2 words). • It gets you on the plane (2 words). • Customer service in the sky (2 words).

What is Selling? 2013-02-20

What is Selling? crossword puzzle
Across
  1. selling matching characteristics of a product to fit a customers needs and wants
  2. selling providing solutions to customers' problems
  3. features basic,physical, or extended attributes of the product or purchase
  4. motive a feeling experienced by a customer through association with a product
Down
  1. decision making used when there has been little or no previous experience with an item
  2. selling customers come to the store to purchase an item
  3. selling over the telephone
  4. motive conscious, logical reason for a purchase
  5. to business selling takes place in a manufacturer's or wholesalers showroom or a customer's place of business
  6. benefits advantages or personal satisfaction a customer will get from a good or service.
  7. decision making when a person needs information about a product
  8. decision making used when a person buys goods and services that a person buys goods and services that he or shehas purchased before but not regularly.

12 Clues: selling over the telephone • motive conscious, logical reason for a purchase • selling providing solutions to customers' problems • selling customers come to the store to purchase an item • decision making when a person needs information about a product • features basic,physical, or extended attributes of the product or purchase • ...

Unit 5 vocab 2022-11-07

Unit 5 vocab crossword puzzle
Across
  1. trading, typically in a remote place.
  2. A major religous and cultural tradtion of south asia
  3. a system that is determined by age
  4. Recruitment for military service
Down
  1. obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source.
  2. A store or small settlement established
  3. a telephone based shared service center for specific customer activities
  4. a person or animal in whom a particular soul is believed to have been reborn
  5. the ability to understand and share the feelings of another.
  6. people belonging to the lowest stratum of the caste system

10 Clues: Recruitment for military service • a system that is determined by age • trading, typically in a remote place. • A store or small settlement established • A major religous and cultural tradtion of south asia • people belonging to the lowest stratum of the caste system • the ability to understand and share the feelings of another. • ...

Criss-Cross will make ya.... 2022-02-25

Criss-Cross will make ya.... crossword puzzle
Across
  1. The most dreaded days
  2. Best department ever!
  3. Revenue Cycle Director
  4. Revenue Cycle Manager
  5. The Atlas Way
Down
  1. Atlas' partner company
  2. We provide exceptional care and outstanding customer service to every patient, every physician, _______ ______.
  3. The fuel that keeps us going
  4. Atlas CEO
  5. Atlas operating system

10 Clues: Atlas CEO • The Atlas Way • The most dreaded days • Best department ever! • Revenue Cycle Manager • Atlas' partner company • Revenue Cycle Director • Atlas operating system • The fuel that keeps us going • We provide exceptional care and outstanding customer service to every patient, every physician, _______ ______.

A LITTLE FUN 2022-07-12

A LITTLE FUN crossword puzzle
Across
  1. BRAND NAME TVS FRIDGE PURIFIERS
  2. AUSTRALIAN MADE OVENS
  3. NO LOSS OF SUCTION
  4. TELCO BRAND
  5. HOW MANY DAYS WE CLOSE IN A YEAR
Down
  1. BUSIEST DAY OF THE YEAR
  2. HOW DOES A CUSTOMER GET THINGS HOME?
  3. GAS
  4. GOLD SERVICE
  5. ONE OF OUR TOP BRANDS

10 Clues: GAS • TELCO BRAND • GOLD SERVICE • NO LOSS OF SUCTION • AUSTRALIAN MADE OVENS • ONE OF OUR TOP BRANDS • BUSIEST DAY OF THE YEAR • BRAND NAME TVS FRIDGE PURIFIERS • HOW MANY DAYS WE CLOSE IN A YEAR • HOW DOES A CUSTOMER GET THINGS HOME?

Quality Week Puzzle 2025-10-02

Quality Week Puzzle crossword puzzle
Across
  1. Written set of instructions.
  2. Adjustment of equipment for accuracy.
  3. End user of a product or service.
  4. Making Quality ____.
  5. Ensuring the process works as intended.
Down
  1. Failure to meet standards.
  2. Imperfection in a product.
  3. Consistency of performance.
  4. Never-ending improvement.
  5. Fundamental reason for a problem.

10 Clues: Making Quality ____. • Never-ending improvement. • Failure to meet standards. • Imperfection in a product. • Consistency of performance. • Written set of instructions. • End user of a product or service. • Fundamental reason for a problem. • Adjustment of equipment for accuracy. • Ensuring the process works as intended.

service marketing 2015-11-25

service marketing crossword puzzle
Across
  1. An organization’s efforts at discouraging or deflecting customer demand.
  2. buying, selling, and other marketing processes supported by the Internet.
  3. expressing socially appropriate (but sometimes false) emotions toward customers during service transactions
  4. a line of people waiting their turn to be served.
  5. a visual illustration of how customers perceive competing services.
  6. changing the position a firm holds in a consumer’s mind relative to competing services.
  7. a virtual reality without physical existence, in which electronic transactions or communications occur.
  8. An assessment of the (perceived) benefits of a service versus the costs associated with it.
  9. something that is experienced and that cannot be touched or preserved.
Down
  1. a formal expression of dissatisfaction with any aspect of a service experience.
  2. customers’ long term, cognitive evaluations of a firm’s service delivery.
  3. establishing a distinctive place in the minds of customers relative to the attributes possessed by or absent from competing products.
  4. a name, phrase, design, symbol, or some combination of these elements that identifies a company’s services and differentiates it from competitors.
  5. services that involve tangible actions to people’s bodies.
  6. Services provide temporary possession or access instead of ownership.
  7. an event during which an exchange of value takes place between two parties.
  8. retailing through the Internet instead of through physical stores.
  9. a customer’s commitment to continue patronizing a specific firm over an extended period of time.
  10. extent to which a firm serves few or many markets.
  11. a combination of social cues that guides behavior in a specific setting or context.

20 Clues: a line of people waiting their turn to be served. • extent to which a firm serves few or many markets. • services that involve tangible actions to people’s bodies. • retailing through the Internet instead of through physical stores. • a visual illustration of how customers perceive competing services. • ...

Ivy Tech. Econ. 111 Final Review 2014-12-11

Ivy Tech. Econ. 111 Final Review crossword puzzle
Across
  1. when a change in price occurs, the demand changes drastically
  2. person who makes good or offers a service
  3. study of individuals in an economy
  4. Goods that the consumers demand less of when their income rises
  5. human time, effort, and talent that is used to create goods or services
  6. offered benefit to entice consumers to purchase a good or service
  7. Goods that the consumers demand more of when their income rises
  8. place or situation in which people buy and sell goods and services
  9. work one person preforms for another for payment
  10. person who buys goods and services
  11. goods services essential for living
  12. willingness and ability for producers to offer goods or services
  13. natural resources found above and below ground
  14. a situation where two or more independent people try to gain business by offering the best deals
  15. good or services that can be used in place of another to satisfy a customer
Down
  1. when a change in price occurs, the demand change is minuscule
  2. Person who chooses not to pay for goods or services but reaps the benefits
  3. physical object that can be purchased
  4. study of the economy as a whole
  5. form of economic system where government owns some or all parts of production
  6. consumer’s desire for good or service
  7. financial gain from business transaction
  8. Law that states when prices of goods and services fall, consumers purchase more of it
  9. desire for good or service and ability to pay for it
  10. for of economic system based on private ownership of production

25 Clues: study of the economy as a whole • study of individuals in an economy • person who buys goods and services • goods services essential for living • physical object that can be purchased • consumer’s desire for good or service • financial gain from business transaction • person who makes good or offers a service • natural resources found above and below ground • ...

vocabulary 2023-11-15

vocabulary crossword puzzle
Across
  1. the process or business of sending or transporting goods
  2. an arrangement in which a company sells another business the right to sell its products or services in return for payment
  3. if a company guarantees a product or service
  4. a period when a store is selling things at lower prices than usual
  5. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  6. a person whose job is to buy and sell products in large amounts, especially by trading with other countries
  7. people or goods transported by road, air, train, or ship, as a business
  8. a need for goods or services that customers want to buy or use
  9. a job that involves encouraging people to buy a product or service
Down
  1. a person or an organization that buys a product or service
  2. a reduction in the usual price of a product or service
  3. the activity of selling goods to the public, usually in shops
  4. the study of the way money is used and managed in the economy
  5. a person who is selling something
  6. a list of things provided or work done together with their cost, for payment at a later time
  7. something that is available for sale
  8. a website designed for people to buy and sell things
  9. an amount of money paid
  10. to buy something
  11. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

THE SHIPPING SYSTEM 2021-02-16

THE SHIPPING SYSTEM crossword puzzle
Across
  1. A town where a person lives.
  2. The person sending a package to someone else.
  3. A group of elements to be accepted or rejected as a single unit.
  4. A document that incorporates an announcement or proclamation.
  5. Person working in an institution. (you)
  6. The shipment of goods from the seller to the buyer.
  7. Track system.
Down
  1. Person asking for a specific service.
  2. The person who is receiving the package
  3. Specific information about where a person lives
  4. A system dedicated to transport a document or package to a specific location.
  5. The act of shipping freight or cargo.
  6. The amount a thing weighs.

13 Clues: Track system. • The amount a thing weighs. • A town where a person lives. • Person asking for a specific service. • The act of shipping freight or cargo. • The person who is receiving the package • Person working in an institution. (you) • The person sending a package to someone else. • Specific information about where a person lives • ...

Salata and Top Golf 2023-08-31

Salata and Top Golf crossword puzzle
Across
  1. digital way to place orders for Salata
  2. individual stores for Salata billed directly to each store
  3. system that is external from us
  4. account in food service that provides golf services
  5. the second of the thing we don't have for FS in billing terms
  6. account in food service that sells salads
  7. The way orders are entered
Down
  1. Our Best Friend
  2. if a customer doesn't want items anymore both accounts can process a standard...
  3. the fee we charge for Salata in RGA's
  4. Salata customers calls for this issue
  5. one of the things we don't have for FS in billing terms
  6. the one user role for Salata where we can see everything
  7. account manager for Top Golf

14 Clues: Our Best Friend • The way orders are entered • account manager for Top Golf • system that is external from us • the fee we charge for Salata in RGA's • Salata customers calls for this issue • digital way to place orders for Salata • account in food service that sells salads • account in food service that provides golf services • ...

Pain Point Analysis 2024-10-25

Pain Point Analysis crossword puzzle
Across
  1. What dealers want more of in GXP (11 letters)
  2. A digital vehicle inspection (8 letters)
  3. What dealers want to add to reservations (6 letters)
  4. Slows things down, a source of dealer frustration (10 letters)
  5. A digital assistant for service appointments (8 letters)
  6. A feature for managing multiple departments (14 letters)
Down
  1. A system for managing appointments (11 letters)
  2. A quick way to find a customer (14 letters)
  3. The goal of online scheduling (12 letters)
  4. A service dealers want to offer (10 letters)
  5. The opposite of lagging (6 letters)
  6. What's needed for seamless RO creation (11 letters)
  7. A system dealers use to manage their shops (3 letters)
  8. Getting an appointment into an RO (7 letters)

14 Clues: The opposite of lagging (6 letters) • A digital vehicle inspection (8 letters) • The goal of online scheduling (12 letters) • A quick way to find a customer (14 letters) • A service dealers want to offer (10 letters) • What dealers want more of in GXP (11 letters) • Getting an appointment into an RO (7 letters) • A system for managing appointments (11 letters) • ...

Finance 2022-05-10

Finance crossword puzzle
Across
  1. Under this service, a customer gives his / her mobile phone number to his bank which is recorded in the computer system in the customer’s account
  2. total amount of funds invested in current assets.
  3. scanning The process by which firms monitor their relevant environment to identify opportunities and threats affecting their business
  4. also called Indirect action environment
  5. the process of Estimating the financial requirements of an organisation,choosing the Sources of funds and deciding how the funds are to be Utilised.
  6. It is a nationwide payment system under which one can electronically transfer funds from any bank branch to any individual, firm or company having account with any other branch in the country. It operates in half hourly batches.
  7. composition of long term funds
  8. sum total of all individuals, institutions and other forces that are outside the control of a business enterprise but that may affect its performance.
  9. credit Credit extended by one business firm to another incidental to purchase and sale of goods.
  10. A cash machine
  11. funds required for acquisition of fixed assets
  12. Under this system, a customer becomes a customer of the bank rather than becoming a customer of the branch.
  13. It is a fund transfer system under which transfer of funds takes place from one bank to another on a ‘Real Time’ and ‘Gross basis’.
Down
  1. is a card issued by the bank to the customer. The customer can get it only by depositing money in the bank
  2. a type of cheque drawn by a bank either on its own branch or another bank in favour of a third party.
  3. refers to the process of retaining a part of the net profit year after year and reinvesting the same in business.
  4. it keeps on circulating or revolving in business as it is invested, recovered and
  5. deposits made by public with non-banking companies.
  6. repeatedly during the operating cycle of business.
  7. are additional shares given to the current shareholders without any additional cost, based upon the number of shares that a shareholder owns.
  8. temporary financial accommodation extended to reputed customers
  9. implies raising finance through sale or mortgage of book debts
  10. Also known as Direct Section environment or task environment.

23 Clues: A cash machine • also called Indirect action environment • composition of long term funds • funds required for acquisition of fixed assets • repeatedly during the operating cycle of business. • total amount of funds invested in current assets. • Also known as Direct Section environment or task environment. • ...

Our Values 2025-08-01

Our Values crossword puzzle
Across
  1. personal growth
  2. learning to talk
  3. honest and ethical manner
Down
  1. understanding action
  2. understand the expectations
  3. support creativity
  4. customer satisfaction

7 Clues: personal growth • learning to talk • support creativity • understanding action • customer satisfaction • honest and ethical manner • understand the expectations

Review Unit 2 & Unit 6 2013-07-05

Review Unit 2 & Unit 6 crossword puzzle
Across
  1. When you're unhappy with a company you will...
  2. Someone you work with
  3. (Adj.) When you use the same service for years you are a very ______ customer
  4. "He is _________ in developing new products."
  5. (Adj.) Not satisfied, unhappy
Down
  1. "I have to ______ with a lot of problems."
  2. Service for one specific person
  3. "My work ______ of answering phones & talking to customers."
  4. "We conducted a ________ to learn about our customers' needs."

9 Clues: Someone you work with • (Adj.) Not satisfied, unhappy • Service for one specific person • "I have to ______ with a lot of problems." • "He is _________ in developing new products." • When you're unhappy with a company you will... • "My work ______ of answering phones & talking to customers." • "We conducted a ________ to learn about our customers' needs." • ...

jbs crossword 2024-11-19

jbs crossword crossword puzzle
Across
  1. satisfaction A measure of how well a business has met its customers'
  2. Correct error-free
  3. Courteous; respectful
  4. The people who buy goods and services
  5. Advantage
  6. Something required or essential that is lacking
  7. A customer's expression of dissatisfaction
Down
  1. service mindset The belief that providing customers with excellent service should be a business's top priority
  2. Any paid form of nonpersonal presentation of ideas, goods, or services
  3. Able to accomplish a task using a minimum amount of time and effort

10 Clues: Advantage • Correct error-free • Courteous; respectful • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Able to accomplish a task using a minimum amount of time and effort • Any paid form of nonpersonal presentation of ideas, goods, or services • ...

Confidence Starts Here! 2025-10-28

Confidence Starts Here! crossword puzzle
Across
  1. Resource for navigating Service Base2000
  2. Where to look for credit card procedures
  3. Where customers reprint a statement (don't forget the slash)
  4. What are we?
  5. Something a team member builds by helping a customer
Down
  1. Who you call when NEBWeb and BaseBuddy say “not sure”
  2. Your nickname if you have access to Base2000?
  3. A feeling that replaces “wait… am I doing this right?”(answer is on this page)
  4. What to complete if customer wants to change card type
  5. Best way to reach out to Credit Card Admin
  6. What to do when NEBWeb doesn’t give the full answer

11 Clues: What are we? • Resource for navigating Service Base2000 • Where to look for credit card procedures • Best way to reach out to Credit Card Admin • Your nickname if you have access to Base2000? • What to do when NEBWeb doesn’t give the full answer • Something a team member builds by helping a customer • Who you call when NEBWeb and BaseBuddy say “not sure” • ...

NPS Pulse Series 2022-07-15

NPS Pulse Series crossword puzzle
Across
  1. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called _ NPS.
  2. To measure net promoter score, you need to __ percentage of detractors from the percentage of promoters.
  3. If a customers satisfied with our service are called _.
Down
  1. In Episode NPS, it is necessary to measure by ____ in order to determine how well a particular customer need was met.
  2. An Installation process at customer’s premise falls into i-____ as part of customer’s journey.
  3. Touchpoint NPS or called tNPS is to measure customer experience for a particular __ on each TM Care Crew engagement with customers.
  4. Dissatisfied customers which are rated 0 to 6 are called __.
  5. To learn customer relationships better, company use _ to tell employees what really mattered.
  6. It is ___ employee in TM responsible for ensuring customer experience excellence
  7. In i-Use episode, a _ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
  8. Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS.

11 Clues: If a customers satisfied with our service are called _. • Dissatisfied customers which are rated 0 to 6 are called __. • Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS. • It is ___ employee in TM responsible for ensuring customer experience excellence • ...

Digital Marketing Ch. 4 2025-03-19

Digital Marketing Ch. 4 crossword puzzle
Across
  1. a strategy that delivers personalized and consistent customer experience across multiple channels.
  2. customer satisfaction score calculated on the basis of a single question, “How likely is it that you would recommend [brand] to a friend or colleague?”
  3. process or sequence that a customer goes through to access or use an offering of a company.
  4. promotional activity that helps consumers understand a product by having direct contact with it.
  5. cumulative experiences across multiple touchpoints and in multiple channels over time.
Down
  1. themed activity that promotes a product, business, or cause.
  2. customer response to their journey that is measured as positive, negative, or neutral.
  3. the use of data, statistical algorithms, and machine learning techniques to predict the likelihood of future outcomes or behaviors.
  4. department within an organization that handles telephone sales and/or service.
  5. a temporary retail store. May also include a pop-up kiosk.
  6. a small bit of code in the form of a one-pixel transparent GIF that is added to the pages of a website, allowing sites to track visitor activity.

11 Clues: a temporary retail store. May also include a pop-up kiosk. • themed activity that promotes a product, business, or cause. • department within an organization that handles telephone sales and/or service. • customer response to their journey that is measured as positive, negative, or neutral. • ...

Acronyms 2018-07-30

Acronyms crossword puzzle
Across
  1. The aim that resolves a customers query first time
  2. Automated answering telephone service
  3. Allow you to use another network SIM in your phone
  4. The measure used to assess customer service
  5. Another name for a text message
  6. The meaning of the 3 digit acronym for the card in your phone
Down
  1. How to take your number to another network
  2. A name to identify a wireless router to connect to
  3. A message with media in it
  4. The name for the data section of a mobile network
  5. The 2018 amendment to the Data protection act
  6. Allows you to unlock your SIM PIN
  7. 2 of 4 in account security
  8. Another name for a Mobile Number
  9. Serial Number of your handset

15 Clues: A message with media in it • 2 of 4 in account security • Serial Number of your handset • Another name for a text message • Another name for a Mobile Number • Allows you to unlock your SIM PIN • Automated answering telephone service • How to take your number to another network • The measure used to assess customer service • The 2018 amendment to the Data protection act • ...

Tharp 2024-03-17

Tharp crossword puzzle
Across
  1. Tharp Playbook
  2. Best in class customer service and communication
  3. Goals for the year
  4. Guiding principles
Down
  1. Customers w/home values $1M-$10M
  2. Reaching Domination
  3. Reputation,World Class Design, Local MFG
  4. Why do we exist?
  5. 3-Year Picture

9 Clues: Tharp Playbook • 3-Year Picture • Why do we exist? • Goals for the year • Guiding principles • Reaching Domination • Customers w/home values $1M-$10M • Reputation,World Class Design, Local MFG • Best in class customer service and communication

Marketing Vocabulary Crossword 2019-12-05

Marketing Vocabulary Crossword crossword puzzle
Across
  1. the position of a company with the largest market share in a given market
  2. management process through which goods and service move from concept to the customer
  3. portion of the market that has been divided on the basis of different characteristics of consumers
  4. detailed descriptions of a customer or a set of customers
  5. marketing approach that focuses on customers’ needs and wants
  6. a business approach that emphasizes the focus on identifying and meeting the needs/desires of customers
  7. a description of activities involved in achieving specific marketing objectives within a set timeframe
Down
  1. market for goods produced on a large scale for a significant number of end consumers
  2. marketing approach that focuses on society’s needs and wants
  3. specific groups of consumers at which a company aims its product and services
  4. the portion of a market controlled by a particular company
  5. a tool comparing consumer’s perception of the differences between products
  6. strategy that company uses to promote its brand or product
  7. a targetable portion of a market where businesses address a need for product or a service that is not being addressed by mainstream providers
  8. a factor that differentiates a product from its competitors’
  9. a business approach in which the product manufactured by a certain company is the focus of the management’s attention

16 Clues: detailed descriptions of a customer or a set of customers • the portion of a market controlled by a particular company • strategy that company uses to promote its brand or product • marketing approach that focuses on society’s needs and wants • a factor that differentiates a product from its competitors’ • ...

Vocabulary 2022-09-22

Vocabulary crossword puzzle
Across
  1. intangible activities that are performed by other people for money
  2. productive acts that are useful,scarce,and transferable
  3. a desire for something that can only be satisfied by spending money
  4. people who use goods and services
  5. best time for consumers to buy
  6. produced for resale
  7. items in their natural state
Down
  1. capable of being touched,smelled,tasted,seen, or heard
  2. best time for products to sell
  3. tangible products produced
  4. people who make or provide goods and services
  5. any item purchased as a result of an on-the-spot decision to buy
  6. limited
  7. a desire for something that's not necessary
  8. good or service that buyers are ready and willing to buy at any given price
  9. good or service that a company sells to customer

16 Clues: limited • produced for resale • tangible products produced • items in their natural state • best time for products to sell • best time for consumers to buy • people who use goods and services • a desire for something that's not necessary • people who make or provide goods and services • good or service that a company sells to customer • ...

Marketing 2.2-3.1 2025-09-15

Marketing 2.2-3.1 crossword puzzle
Across
  1. product, place, price, promotion
  2. is a list of the marketing tactics with details about how to execute each tactic
  3. Detailed description of the typical consumer in a market segment.
  4. Large group of undifferentiated customers who might buy a good or service.
  5. are standards that are not easily measured
  6. Principles and beliefs that an individual considers important.
  7. is a financial plan for a fixed period of time that reflects anticipated revenue
  8. is a written document that describes a business, how it operates, and how it makes a profit.
  9. Portion of a market segment that is very narrow and specific.
  10. Dividing the market by certain preferences or lifestyle choices.
  11. is a brief explanation of what the business aspires to accomplish.
  12. Data about the preferences or lifestyle choices of a group of people.
  13. Dividing the market of potential customers by their personal statistics.
  14. are the specific activities implemented to carry out the marketing strategies.
Down
  1. are standards that can be measured.
  2. Characteristics of a specific group of people, including their age, gender, income, ethnicity, education level, occupation, marital status, family size, and family life cycle.
  3. Group of people who were born and lived during the same time period.
  4. Process of dividing a large market into smaller groups.
  5. specific, measurable, attainable, realistic, timely
  6. are the decisions made to execute the marketing plan and meet the goals of the business.
  7. Segmenting a market based on where customers live.
  8. Divides a market based on how a customer interacts with a good or service.
  9. Take-home pay a person has available to spend.
  10. Remaining take-home pay after costs related to life necessities are paid.
  11. is the company message to customers describing why the business exists.
  12. Describes a customer’s buying relationship with the product.
  13. How frequently a customer uses a good or service.
  14. How a person feels about something.
  15. are standards of measurement

29 Clues: are standards of measurement • product, place, price, promotion • are standards that can be measured. • How a person feels about something. • are standards that are not easily measured • Take-home pay a person has available to spend. • How frequently a customer uses a good or service. • Segmenting a market based on where customers live. • ...

advertising promotion & demographics 2014-03-18

advertising promotion & demographics crossword puzzle
Across
  1. income- the money a customer has left after taking out taxes.
  2. market-a group that is identified for a specific marketing program or product.
  3. income- the money left after paying the basic living necessities such as food,shelter,and clothing
  4. all people who have the ability to purchase a given product
  5. involves grouping people with similar lifestyles as well as shared attitude,values,and opinions.
  6. marketing-involves using a single marketing strategy to reach all customers
Down
  1. market- business-to-business market including all buisness that buy products for use in thier operations.
  2. statistics that describe a population in terms of personal characteristics such as age,gender,income,or marital status.
  3. profile- lists information about the target market such as age,income,and occupation.
  4. segmentation-the process of classifiying customer by needs or wants.
  5. market- consumers who purchase goods and service for personal use.
  6. refers to segmentation of the market based on where people live.

12 Clues: all people who have the ability to purchase a given product • income- the money a customer has left after taking out taxes. • refers to segmentation of the market based on where people live. • market- consumers who purchase goods and service for personal use. • segmentation-the process of classifiying customer by needs or wants. • ...

Entrepreneur's Crossword 2021-03-12

Entrepreneur's Crossword crossword puzzle
Across
  1. It gives the entrepreneur the drive to come up with correct strategies and tactics employ.
  2. It invloves the needs of a person.
  3. It is the process of grouping similar customers depending on demographic, psychographic, geographic and behavior.
  4. It is a type of segmentation that has the process of grouping customers according to their perceptions.
  5. also known as Keep it short and simple.
  6. It invloves the customers perception, what they like or dislike.
  7. It is a type of segmentation that groups the customers depending on their locations.
  8. it is the size of the arena where the entrepreneur's business will play.
  9. Are the what customers want to achieve including their peace, financial, stability and work-life balance.
  10. It should also be considered in order to determine the income and daily routine of the customers.
Down
  1. Are the specific features and characteristics that the customer need from a product or a service.
  2. It shows on how you will sell the product or service to the customers.
  3. gives information on why a customer should buy a certain product or service.
  4. Involves the customer's deprivation of certain voids to fill like lack of financial security, lack of love and lack of knowledge.
  5. It refers to the process in which an individual receives an external stimuli using the five senses.
  6. It is also a type of segmentation that has the process of grouping the customers according to their actions instigated by occasions, desired benefits, loyalty and usage of products.
  7. It is a comprehensive process of understanding the customer's intricacies.
  8. It is more expensive to sell to new customers than to maintain customers.
  9. It includes the customers who don't have the enough purchasing power.
  10. It is a type of segmentation that has the process in classifying customers according to their socioeconomic variables for the business ventures.

20 Clues: It invloves the needs of a person. • also known as Keep it short and simple. • It invloves the customers perception, what they like or dislike. • It includes the customers who don't have the enough purchasing power. • It shows on how you will sell the product or service to the customers. • it is the size of the arena where the entrepreneur's business will play. • ...

Advanced Marketing Final Exam 2022-05-05

Advanced Marketing Final Exam crossword puzzle
Across
  1. or services in a variety of media outlets.
  2. A combination of strategies and a cost effective allocation of resources.
  3. Products earned or given away through contests, sweepstakes, and rebates.
  4. Two or more retailers selling the same nature of merchandise and competing for customers’ and business
  5. The marketing function of moving products from a seller to a buyer.
  6. A brief paragraph or two that describes the ultimate goals of a company.
  7. An assessment of a company’s strengths and weaknesses and the opportunities and threats that surround it; strengths, weaknesses, opportunities, threats.
  8. The things customers do or say to indicate a readiness to buy.
  9. to the public’s attention.
  10. A formal written document communicating the goals, objectives, and strategies of a company.
  11. The value in money (or its equivalent) placed on a good or service.
  12. A company’s percentage of total sales volume generated by all competition in a given market.
Down
  1. Reductions in the price of a good or service
  2. When competitors agree on certain price ranges within which they can set their own prices.
  3. Statistics that describe a population in terms of personal characteristics such as age, gender, income, marital status, ethnicity, education, and occupation.
  4. Provides companies with the means to develop and nurture customer relationships, including lead generation, sales support, customer service and other after-sale activities.
  5. Products on hand and ready to be sold
  6. A tactic that public relations professionals use to bring information about an
  7. The business function of planning,organizing, and controlling all available resources to achieve company goals.
  8. Facilitates the actual movement of products through the distribution channel as products are sold.
  9. The wealth and resources of a country or region, especially in terms of the production and consumption of goods and services.
  10. or services in a variety of media outlets.
  11. A form of nonpersonal promotion in which companies pay to promote ideas,
  12. A general increase in prices and fall in the purchasing value of money.
  13. A form of nonpersonal promotion in which companies pay to promote ideas,

25 Clues: to the public’s attention. • Products on hand and ready to be sold • or services in a variety of media outlets. • or services in a variety of media outlets. • Reductions in the price of a good or service • The things customers do or say to indicate a readiness to buy. • The marketing function of moving products from a seller to a buyer. • ...

Unit 1 - Lessons 1.1 & 1.2 Key Terms 2024-01-10

Unit 1 - Lessons 1.1 & 1.2 Key Terms crossword puzzle
Across
  1. where the product is purchased
  2. how well an organization can increase the value of its product in the customer’s eyes by making changes and altering its physical appearance
  3. entities that reside within the organization and that affect—or are affected by—the actions of the company
  4. ensuring that a product is relatively easy to acquire
  5. the good or service that the company provides
  6. when goods or services are physically available, convenient, and accessible to customers
  7. a business’s overall “game plan” to focus its limited resources in order to reach prospective customers and turn them into paying customers, hopefully for the long run
  8. a promise of value that communicates the benefits of your company’s products or services
  9. involves promoting the objectives, products, and services of a company to its internal constituents—particularly employees
  10. when products and services are available to customers so that they can buy it when it is most convenient for them
  11. comprised of advertising, sales, and other communication efforts the company utilizes to attract the customer
Down
  1. the ratio between the perceived benefits and costs incurred by the customer in acquiring your products or services
  2. the company shifts the focus from the product or service itself to its users
  3. those outside the company, such as customers, creditors, suppliers, distributors, and even society at large
  4. the potential profits a company earns from its current and potential customers
  5. persons or entities that have an interest in the success or failure of a company
  6. the series of steps that assist businesses in planning, analyzing, implementing, and adjusting their marketing strategy
  7. a promotional strategy in which the company utilizes the internet as a medium to deliver its marketing messages
  8. a product’s usefulness to customers so that they are convinced enough to make a purchase
  9. every process involved in moving a product or service from the organization to the consumer
  10. what the consumer pays in exchange for the product

21 Clues: where the product is purchased • the good or service that the company provides • what the consumer pays in exchange for the product • ensuring that a product is relatively easy to acquire • the company shifts the focus from the product or service itself to its users • the potential profits a company earns from its current and potential customers • ...

Waynisms Crossword Puzzle 2017-11-25

Waynisms Crossword Puzzle crossword puzzle
Across
  1. JIC
  2. No egos
  3. Give exceptional customer service
Down
  1. Opposite of processor
  2. The Right Way
  3. Fair treatment
  4. Embrace and drive this in all that we do
  5. Subject matter expert

8 Clues: JIC • No egos • The Right Way • Fair treatment • Opposite of processor • Subject matter expert • Give exceptional customer service • Embrace and drive this in all that we do

COFA 2014-05-05

COFA crossword puzzle
Across
  1. The _____ diagram is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations
  2. What method of testing a service involves observing and asking a number of users about the use of existing or future products or services?
  3. A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
  4. The tangible and intangible advantages the user gets from the service is called what?
  5. A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey
  6. When mapping out the touch points of the service, you can use a service _____
  7. The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
Down
  1. Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
  2. Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
  3. The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
  4. To be able to create a good user experience you need to understand the _____
  5. A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
  6. A visual composition of pictures and materials that propose an atmosphere by giving the generic perception of it
  7. _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
  8. A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
  9. A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service

16 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey • ...

API Team 2021-11-02

API Team crossword puzzle
Across
  1. a way of computing
  2. team bumper sticker
  3. our LL4
  4. worlds greatest architect
  5. For our support model, we want to ____ left
  6. API Tooling is provided by ____ connectivity
Down
  1. We want to deliver _____ exceptional customer service.
  2. new gateway platform
  3. Ops Team's worst nightmare
  4. decommissioned acronym for Webex Teams
  5. every API should come

11 Clues: our LL4 • a way of computing • team bumper sticker • new gateway platform • every API should come • worlds greatest architect • Ops Team's worst nightmare • decommissioned acronym for Webex Teams • For our support model, we want to ____ left • API Tooling is provided by ____ connectivity • We want to deliver _____ exceptional customer service.

Walmart Intern Summit Crossword Puzzle 2025-07-31

Walmart Intern Summit Crossword Puzzle crossword puzzle
Across
  1. Who's number one always
  2. Popular Walmart service for fast home deliveries
  3. Walmart’s sustainable program focus
  4. A place where Walmart sells products
  5. Sessions to learn new skills
  6. Walmart’s headquarter city
Down
  1. Walmart’s largest division
  2. Walmart's core value for individuals
  3. Walmart’s name
  4. Technology Walmart uses for inventory
  5. Name of 90s Walmart Mascot

11 Clues: Walmart’s name • Who's number one always • Walmart’s largest division • Name of 90s Walmart Mascot • Walmart’s headquarter city • Sessions to learn new skills • Walmart’s sustainable program focus • Walmart's core value for individuals • A place where Walmart sells products • Technology Walmart uses for inventory • Popular Walmart service for fast home deliveries

Quality Crossword 2023-07-17

Quality Crossword crossword puzzle
Across
  1. If the customer fails to answer the first security question correctly, ask the second question and gather one recent _______ detail
  2. When speaking with a customer you MUST acknowledge your _______ and NEED to help with a full and complete sentence.
  3. Account ____ Authorization Forms must be completed at an Umpqua location.
  4. ____ complaints and compliments must be submitted ONLY if a caller requests that their feedback be filed or documented.
  5. Reading the full and complete _____ will ensure you do not miss important steps.
Down
  1. When customer is fully verified and there are no OOW or security questions on file, it is recommended that you collect answers to ___ security questions and add them to the core system.
  2. This must be done for Qa's within 7 days of receipt.
  3. ____ Courtesy and Professionalism takes us to the next level in Customer Service.
  4. Customers requesting to close CD, HSA, IRA, trust, estate or custodial accounts may either visit an Umpqua Bank location or speak with the ______ store.
  5. It’s very important to acknowledge customer’s ____, when they call us
  6. Recently updated procedures can be found in _______
  7. _____ is required to be verified once in a 6-month period.

12 Clues: This must be done for Qa's within 7 days of receipt. • Recently updated procedures can be found in _______ • _____ is required to be verified once in a 6-month period. • It’s very important to acknowledge customer’s ____, when they call us • Account ____ Authorization Forms must be completed at an Umpqua location. • ...

unit 4F solutions elementary 2022-12-06

unit 4F solutions elementary crossword puzzle
Across
  1. the menu _____s fast food and fizzy drinks
  2. to _____customers restaurants have their gimmicks
  3. a thing that a waiter uses for bringing food
  4. you can use it when you need to hold food
  5. money you have to pay for the item
  6. is help and attention you get in a restaurant
  7. a professional cook in the restaurant
Down
  1. to be green you should put an ___Christmas tree
  2. restaurants ____to have more customers
  3. person who buys things or service in a cafe e.g
  4. you can use it when you cut food
  5. people use it in the shop tocarry the food

12 Clues: you can use it when you cut food • money you have to pay for the item • a professional cook in the restaurant • restaurants ____to have more customers • you can use it when you need to hold food • the menu _____s fast food and fizzy drinks • people use it in the shop tocarry the food • a thing that a waiter uses for bringing food • ...

TOY 2015 2014-12-31

TOY 2015 crossword puzzle
Across
  1. Club royal
  2. Get £2.50 pp here
  3. This will help fx
  4. you can win one every week
  5. Customer service percentage
  6. Shg how much per passenger
  7. Racing incentive
  8. Cruise for £5pp in 2015
Down
  1. We still get £5 per passenger on this
  2. Shop spa and with Glasgow airport
  3. Daddy's little gets a fiver per pax
  4. Tui cruise incentive
  5. revolutionary rewards from this cruise co
  6. First 40 essentially can win this
  7. Tui spectacular
  8. You can win this every day with axa
  9. Britania and ventura

17 Clues: Club royal • Tui spectacular • Racing incentive • Get £2.50 pp here • This will help fx • Tui cruise incentive • Britania and ventura • Cruise for £5pp in 2015 • you can win one every week • Shg how much per passenger • Customer service percentage • Shop spa and with Glasgow airport • First 40 essentially can win this • Daddy's little gets a fiver per pax • ...

KPI Crossword 2021-01-26

KPI Crossword crossword puzzle
Across
  1. What is the company target percentage for number of units without MSRs within 10 days of move -n expressed as a percentage of total number of move-ins YTD.
  2. What is our favorite color to see on the KPI report?
  3. Captures the duration of time between actual move-out date and the make-ready date in OneSite.
  4. What does KPI stand for?
  5. A monthly Happy Co. Inspector observation performed by Daniel to review and ensure the quality and appearance of our community as a whole with a target of 90% completion.
  6. Combining more than one service with a vendor during a turn.
  7. Tracks the total cost of each turn?
Down
  1. What does NRR stand for?
  2. A monthly Happy Co. Inspector observation performed by on-site maintenance teams to review and ensure the quality and availability of items like PPE First Aide Equipment and workspaces with a target of 80% completion.
  3. Awarded to the top two associates with the highest number of qualified move-ins at the end of each quarter.
  4. A management tool that can be used to gauge the loyalty of customer relationship. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
  5. What doe COE stand for?
  6. The total points of the 10 KPI Metrics, expressed as a percentage of the maximum 20 points.
  7. A service offered to residents before they move out in order to walk and inspect the home to provide estimates and address any repairs.
  8. What does ADO stand for?
  9. This is scored on a scale from 1 to 10, with 1 being the most compliant.
  10. The number of qualified lease renewals divided by the number of qualified lease expirations.
  11. Completed after each turn to ensure the home is ready to be shown to prospects.
  12. The number of recorded property tours that originated from a call or internet listing service (ILS).
  13. What does NOI stand for?

20 Clues: What doe COE stand for? • What does NRR stand for? • What does ADO stand for? • What does KPI stand for? • What does NOI stand for? • Tracks the total cost of each turn? • What is our favorite color to see on the KPI report? • Combining more than one service with a vendor during a turn. • This is scored on a scale from 1 to 10, with 1 being the most compliant. • ...

Business Vocabulary 1&2 Puzzle 2018-03-16

Business Vocabulary 1&2 Puzzle crossword puzzle
Across
  1. Succeed with minimum resources.
  2. Exchange for money.
  3. A company that makes a product.
  4. Help forward, publicize and sell.
  5. A person who is responsible for giving out or taking in money.
  6. A pattern of thick and thin black lines printed on a product.
  7. Place and conditions for buying and selling.
  8. To make things available to be used.
  9. Possibility of loss or injury; could be dangerous.
  10. Make up into or enclose in package.
  11. An amount that has to be paid or given in order to get something.
  12. To send a product to be sold in another country.
  13. Long term plan or policy.
  14. To do the work that is needed to keep in good condition.
  15. Objective or result aimed at.
  16. Apply or use money for profit.
  17. Thing or substance produced.
  18. Firmly fixed or established.
  19. The gain or benefit from something.
Down
  1. Region between limits of variation.
  2. Sale of goods in large quantities to dealers or resale.
  3. Money set apart for purpose.
  4. To sell in small quantities directly to the customer for their own use.
  5. Goods for sale, trade, promote.
  6. An exchange or transfer of goods, services or funds.
  7. Money received from work.
  8. One who purchases a commodity or service.
  9. Particular make of goods, label, trademark.
  10. To bring a product into a country to be sole.
  11. Amount earned for work in a day or salary.
  12. Businesses that provide a certain product or service.
  13. Undertaking of ownership or quality of things sold.
  14. Portion of a whole given to or taken from person.
  15. An advantage or profit gained from something.
  16. Increase.
  17. Increase in size, height and amount.
  18. A part of an area of sphere of activity.
  19. A record of goods sold, services performed or work done with cost involved.

38 Clues: Increase. • Exchange for money. • Money received from work. • Long term plan or policy. • Money set apart for purpose. • Thing or substance produced. • Firmly fixed or established. • Objective or result aimed at. • Apply or use money for profit. • Succeed with minimum resources. • Goods for sale, trade, promote. • A company that makes a product. • Help forward, publicize and sell. • ...

COFA 2014-05-05

COFA crossword puzzle
Across
  1. A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
  2. A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
  3. When mapping out the touch points of the service, you can use a service _____
  4. _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
  5. To be able to create a good user experience you need to understand the _____
  6. Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
  7. The tangible and intangible advantages the user gets from the service is called what?
  8. The _____ diagram is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations
  9. A visual composition of pictures and materials that propose an atmosphere by giving the generic perception of it
Down
  1. Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
  2. A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey
  3. The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
  4. The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
  5. What method of testing a service involves observing and asking a number of users about the use of existing or future products or services?
  6. A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
  7. A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image

16 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey • ...

COFA 2014-05-05

COFA crossword puzzle
Across
  1. The _____ diagram is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations
  2. A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
  3. What method of testing a service involves observing and asking a number of users about the use of existing or future products or services?
  4. Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
  5. A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
  6. A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey
  7. The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
  8. _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
  9. Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
  10. The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
Down
  1. The tangible and intangible advantages the user gets from the service is called what?
  2. A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
  3. When mapping out the touch points of the service, you can use a service _____
  4. To be able to create a good user experience you need to understand the _____
  5. A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
  6. A visual composition of pictures and materials that propose an atmosphere by giving the generic perception of it

16 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • A _____ walkthrough involves evaluators observing a service by going through the stages of the client journey • ...

Data Intregrity Crossword # 1 2015-09-15

Data Intregrity Crossword # 1 crossword puzzle
Across
  1. a single fact or piece of information
  2. determination and hard work
  3. to review or refine, take a second look
  4. take a second look
  5. a form filled out to purchase insurance
  6. 9 digit identification number
  7. having honesty or principles
  8. the measuring of something to meet requirements
  9. automated work distributor
Down
  1. to take control
  2. a measure of worker's efficiency
  3. place of residence
  4. customer service work bench
  5. to take the initiative or take charge
  6. person covered by insurance
  7. word or combination of words used to identify a person
  8. working together

17 Clues: to take control • working together • place of residence • take a second look • automated work distributor • determination and hard work • customer service work bench • person covered by insurance • having honesty or principles • 9 digit identification number • a measure of worker's efficiency • a single fact or piece of information • to take the initiative or take charge • ...

Career Clusters 2021-11-02

Career Clusters crossword puzzle
Across
  1. Forest ranger, Farmer, Zoologist
  2. Hair Stylist, Clergy, Social Worker
  3. Pilot, Bus Driver, Ship Captain
  4. Mayor, Military officer, Senator
  5. Advertising Manager, Real Estate Agent, Customer Service Representative
  6. Geologist, Astronomer, Researcher
  7. Entrepreneur, Cashier, Store Manager
  8. Civil engineer, Carpenter, Electrician
  9. Travel Agent, Hotel Manager, Sports Announcer
Down
  1. Reporter, Video Editor, Writer
  2. Firefighter, EMT, Judge
  3. Nurse, Dental Hygienist, Doctor
  4. Gas Plant Operator, Powerline Installer, Solar Panel Installer
  5. Coach, Librarian, School Counselor
  6. Webmaster, Video Game Designer, Computer Programmer
  7. Banker, Accountant, Loan officer
  8. Welder, Locksmith, Power Plant Operator

17 Clues: Firefighter, EMT, Judge • Reporter, Video Editor, Writer • Nurse, Dental Hygienist, Doctor • Pilot, Bus Driver, Ship Captain • Forest ranger, Farmer, Zoologist • Mayor, Military officer, Senator • Banker, Accountant, Loan officer • Geologist, Astronomer, Researcher • Coach, Librarian, School Counselor • Hair Stylist, Clergy, Social Worker • Entrepreneur, Cashier, Store Manager • ...

Chapter 9A Vocab 2023-09-20

Chapter 9A Vocab crossword puzzle
Across
  1. When two companies become one
  2. Bought from other countries
  3. Money earned
  4. The people who work for an organization
  5. To grow bigger
  6. Someone who buys things
  7. A group of stores
  8. The person who runs the company
  9. Someone you work with
Down
  1. A company in more than one country
  2. Stores in different places
  3. Person in charge of a branch
  4. Sell to other countries
  5. When one company buys another
  6. The person who owns the company
  7. Where some people work
  8. Someone who buys a service

17 Clues: Money earned • To grow bigger • A group of stores • Someone you work with • Where some people work • Sell to other countries • Someone who buys things • Stores in different places • Someone who buys a service • Bought from other countries • Person in charge of a branch • When two companies become one • When one company buys another • The person who owns the company • ...

Central-Ops 2025-10-31

Central-Ops crossword puzzle
Across
  1. Voice assistant that answers questions
  2. Device for reading digital books
  3. Founded the company in his garage
  4. Movement of inventory or processes
  5. Membership with fast shipping benefits
  6. Food and grocery delivery service
  7. Common container for Amazon deliveries
  8. Drives Amazon’s business decisions
Down
  1. Action of preparing an order for shipment
  2. Smart speaker that plays music
  3. Flying delivery innovation project
  4. Amazon’s affordable product line
  5. Send a package to a customer
  6. Where online shoppers add items
  7. Machine that helps move packages
  8. Central location for sorting packages
  9. Instructions that power Amazon’s tech

17 Clues: Send a package to a customer • Smart speaker that plays music • Where online shoppers add items • Device for reading digital books • Amazon’s affordable product line • Machine that helps move packages • Founded the company in his garage • Food and grocery delivery service • Flying delivery innovation project • Movement of inventory or processes • ...

CX 2024-09-26

CX crossword puzzle
Across
  1. The act of communicating with customers
  2. The interaction between a company and its customers
  3. Steps taken to achieve a goal
Down
  1. A measure of how well customer expectations are met
  2. A strong commitment to a brand or company
  3. The process of enhancing the quality of something
  4. A collection of data from customers to improve services
  5. The individual who uses a product or service

8 Clues: Steps taken to achieve a goal • The act of communicating with customers • A strong commitment to a brand or company • The individual who uses a product or service • The process of enhancing the quality of something • A measure of how well customer expectations are met • The interaction between a company and its customers • ...

Week 16 homework, Name : 2023-12-12

Week 16 homework, Name : crossword puzzle
Across
  1. is a strategy to market across customers.
  2. focused on the quality of the product
  3. values meeting customer needs above everything else
  4. is the essence of what makes your product or service better than competitors
Down
  1. other business compete with you
  2. focuses on an audience with specific needs
  3. a group of people identified as a potential customer
  4. people who are grouped together for marketin purpose

8 Clues: other business compete with you • focused on the quality of the product • is a strategy to market across customers. • focuses on an audience with specific needs • values meeting customer needs above everything else • a group of people identified as a potential customer • people who are grouped together for marketin purpose • ...

Cable Terms - Mediacom 2022-02-10

Cable Terms - Mediacom crossword puzzle
Across
  1. Oracle Field Service Cloud
  2. orthogonal frequency division multiplexing
  3. passive device drop cable connects to for signal
  4. modulation error ratio
  5. television in video out
  6. quadrature amplitude modulation
  7. bit error ratio
Down
  1. the interconnection of different ground conductors made by using a bonding conductor
  2. device used to split the signal between two or more devices
  3. decibels relative to one millivolt
  4. customer premise equipment
  5. f-connector
  6. Multimedia over Coaxial Alliance
  7. modulator-demodulator

14 Clues: f-connector • bit error ratio • modulator-demodulator • modulation error ratio • television in video out • Oracle Field Service Cloud • customer premise equipment • quadrature amplitude modulation • Multimedia over Coaxial Alliance • decibels relative to one millivolt • orthogonal frequency division multiplexing • passive device drop cable connects to for signal • ...

Customer Service Week Quiz 2023 2023-10-04

Customer Service Week Quiz 2023 crossword puzzle
Across
  1. CS for EMEA.
  2. CS for Korea, Japan, ANZK.
  3. Total country shipped.
  4. CS Service Performance Measurement.
Down
  1. Monthly data provided by Sales.
  2. CS for China Taiwan Hong Kong Malaysia.
  3. Shrink film reefer temperature setting.
  4. Action needed upon new order received.
  5. CS for India, Indonesia, Philippines, Thailand.
  6. Total CS in Cryovac(M) Sdn Bhd plant.

10 Clues: CS for EMEA. • Total country shipped. • CS for Korea, Japan, ANZK. • Monthly data provided by Sales. • CS Service Performance Measurement. • Total CS in Cryovac(M) Sdn Bhd plant. • Action needed upon new order received. • CS for China Taiwan Hong Kong Malaysia. • Shrink film reefer temperature setting. • CS for India, Indonesia, Philippines, Thailand.

PHS 2023 Customer Service Week 2023-09-18

PHS 2023 Customer Service Week crossword puzzle
Across
  1. always right
  2. Needs Reinstatement
  3. Old Stuff
  4. Has 2 meanings (1.Baller)
  5. answer me
Down
  1. I give you current interest rates
  2. New Era Life
  3. Payment
  4. Given to Accounting daily
  5. Dr.

10 Clues: Dr. • Payment • Old Stuff • answer me • always right • New Era Life • Needs Reinstatement • Given to Accounting daily • Has 2 meanings (1.Baller) • I give you current interest rates

Communication & Service Excellence 2021-04-22

Communication & Service Excellence crossword puzzle
Across
  1. The phase of the service experience cycle where you're interacting with the guests and meeting their needs.
  2. A type of communication that involves pictures, graphs, charts.
  3. Being polite, professional, and presenting your best self.
  4. A type of communication the involves emails, memo, messages.
  5. Using your words and actions to show that your are invested in the guest experience.
Down
  1. Figuring out what needs to be done and taking responsibility.
  2. A type of communication that involves body languague and facial expressions.
  3. The phase of the service experience cycle where you self assess the situation.
  4. Putting yourself in the other person's shoes.
  5. A type of communication that involves speaking.
  6. The phase of the service experience cycle where you prepare your mind, your person, your space, and your team to provide excellent customer service.

11 Clues: Putting yourself in the other person's shoes. • A type of communication that involves speaking. • Being polite, professional, and presenting your best self. • A type of communication the involves emails, memo, messages. • Figuring out what needs to be done and taking responsibility. • A type of communication that involves pictures, graphs, charts. • ...

NasyahWhitfield 2.02 E A2 2022-10-20

NasyahWhitfield 2.02 E A2 crossword puzzle
Across
  1. that exist when demand is greater than supply
  2. make or provide goods and services
  3. reward a business owner reveive
  4. price that prevails in a market
  5. price that businesses can change
  6. function of relative prices that encourages producers
  7. amount of satisfaction a good or service will provide a customer
Down
  1. restrictions on the minimum and/or maximum prices of certain product
  2. price
  3. that exist when supply is greater than demand
  4. amount you pay for a good or service
  5. price: One price compared to another; the ratio between two prices

12 Clues: price • reward a business owner reveive • price that prevails in a market • price that businesses can change • make or provide goods and services • amount you pay for a good or service • that exist when demand is greater than supply • that exist when supply is greater than demand • function of relative prices that encourages producers • ...

Who Knows the Business Best? 2016-07-25

Who Knows the Business Best? crossword puzzle
Across
  1. Go in the front office and look to the right what/who do you see?
  2. What does the "W" stand for in WJ Dent?
  3. On our menu what is the Southern Maryland Favorite?
  4. A_________is part of your uniform
  5. We cannot achieve our goals and provide excellent customer service without _______
  6. Chief's your ____________ Bar
  7. What is Dave's favorite soda?
Down
  1. What was the stores original name?
  2. Where great food and service surpasses our Guest_____
  3. How Many Bay scallops come with a Sr. Chief?
  4. What can you do 15mins prior to start of shift?
  5. What color is the carpet by the front door

12 Clues: Chief's your ____________ Bar • What is Dave's favorite soda? • A_________is part of your uniform • What was the stores original name? • What does the "W" stand for in WJ Dent? • What color is the carpet by the front door • How Many Bay scallops come with a Sr. Chief? • What can you do 15mins prior to start of shift? • On our menu what is the Southern Maryland Favorite? • ...

School-To-Career 2024-04-29

School-To-Career crossword puzzle
Across
  1. Money paid at regular times for work or services
  2. Person responsible for controlling or all or part of a company
  3. Someone who can say good things about you
  4. Money into a bank account
  5. Recipient of a good, service, product, or an idea, obtained from a seller
  6. Trade school
  7. Employees receive for good service
Down
  1. Profession, Occupation
  2. Tracks hours and days you have worked
  3. Payment of wages or salary
  4. Formal document that a job applicant creates to itemize their qualifications for a position.
  5. Form to request to work if you are under the age of 18

12 Clues: Trade school • Profession, Occupation • Money into a bank account • Payment of wages or salary • Employees receive for good service • Tracks hours and days you have worked • Someone who can say good things about you • Money paid at regular times for work or services • Form to request to work if you are under the age of 18 • ...

C2C 2023-10-29

C2C crossword puzzle
Across
  1. Close the sale
  2. Customer doesn't know their size?
  3. Tackle that hesitant customer
  4. Make it look like a brand new pair of shoes
  5. Socks? Waterproofer?
  6. Give the customer the opportunity to relax
  7. Get the customer to talk to you
  8. Wheres the stamper?
  9. 'Any colour preferance?' 'Lace up or slip on?'
Down
  1. 'You look great'
  2. Who is the fairest of them all?
  3. What technologies they have?
  4. Left and right foot together?
  5. Theres a till in the way
  6. Acknowledge the customer
  7. 'Are they too snug?'
  8. Shoe Customer holds shoe
  9. Multiple shoes

18 Clues: Close the sale • Multiple shoes • 'You look great' • Wheres the stamper? • 'Are they too snug?' • Socks? Waterproofer? • Theres a till in the way • Acknowledge the customer • Shoe Customer holds shoe • What technologies they have? • Left and right foot together? • Tackle that hesitant customer • Who is the fairest of them all? • Get the customer to talk to you • ...

Unit 2 Vocabulary 2023-10-11

Unit 2 Vocabulary crossword puzzle
Across
  1. an employee who pursues and promotes innovative ideas and projects within an established organization
  2. Resolution, a process where two or more parties work to find a solution to an issue
  3. a repository for important information that employees can access all in one place
  4. the practice of obtaining requires work by enlisting people via the Internet
  5. a recommendation from a customer based on a previous positive experience
Down
  1. people who provide services by the hour or project rather than working for one employer
  2. a presentation delivered to a person or a group with the goal of securing approval of a new business idea
  3. Recognition, measures how familiar a customer market is with a company’s products or services
  4. Relationship Management, a system that allows businesses to manage customer relationships and the information associated with them
  5. the concept that distinguishes the business and a person’s perception of it
  6. someone who has an interest in your business and your product or service

11 Clues: someone who has an interest in your business and your product or service • a recommendation from a customer based on a previous positive experience • the concept that distinguishes the business and a person’s perception of it • the practice of obtaining requires work by enlisting people via the Internet • ...

Advertising Terms 2023-09-18

Advertising Terms crossword puzzle
Across
  1. marketing: Using e-mail messages sent to customers or potential buyers to promote a company's products or services.
  2. performance indicator: KPIs are benchmarks that measure the success of an action or behavior. Marketing mix: The process of selecting a set of marketing strategies that incorporates cost, place, promotion, product and timing and customer relationships management.
  3. Authority is a ranking factor for how legitimate and well-known a brand is for consumers.
  4. ads: Banner Ads are advertisements that take up a large area on a site's page usually at the top or bottom with a link that takes you to another website for more information about a product or service.
  5. A subcategory of the broader marketing demographics. Demographics are statistics that measure people, not just as consumers but also according to their age and gender.
  6. research: The process of conducting research to measure and analyze performance, trends and changes in a market, and develop insights into trends that may help improve the performance of a marketer's products or services. Metrics: Any quantifiable measure of performance that is used to indicate progress.
  7. AdWords is a web service that companies can use to run ads on web pages.
Down
  1. rate: The click-through rate is the number of times customers click a webpage link after seeing an advertisement. Conversion: Conversion, in relation to advertisements, is the process of taking action in response to an advertisement from a lead or customer.
  2. testing: A/B testing is a split testing technique in which a company shows two versions of an ad to their target audience and measures the performances of each.
  3. reach, awareness and frequency: Estimated reach, awareness and frequency is the calculation of how many people are aware of a company's advertisement. Geotargeting: Locating marketing messages to individuals based on their location, such as in a city or state instead of in the general vicinity.
  4. In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase.
  5. lifetime value: The estimated revenue that a brand will get from a customer over the course of the life of the relationship with that customer.
  6. Storytelling, which uses language and words to effectively communicate a company's message and sell their product or service.
  7. list: An e-mail list is a group of e-mails addresses from customers or potential buyers that companies can use to get in touch with people via e-mail who have already expressed interest in their brand and products or services.
  8. frames: Hidden frames are a technique in which a website uses undetectable frames that bring up new pages when clicked on, which allows them to easily move visitors through their site and show them a series of advertisements.
  9. Blocking is a tactic that involves removing or hiding advertisements on web pages using an external program, such as a web extension.

16 Clues: AdWords is a web service that companies can use to run ads on web pages. • Authority is a ranking factor for how legitimate and well-known a brand is for consumers. • In advertising, intent is an action or behavior that indicates to buyers that they are ready to make a purchase. • ...

Marketing 2023-09-17

Marketing crossword puzzle
Across
  1. What a company sells (Tangible)
  2. What a company sells (Intangible)
  3. One of the four P's that encourages advertising
  4. The expression or application of human creative skill and imagination
  5. This color is associated with Royalty
  6. The activity or business of promoting and selling products or services
  7. People from different __________ will view colors differently.
  8. Peace and calmness can be felt when looking at this color
  9. The buyer of the product or service
Down
  1. Walmart utilizes this strategy
  2. A game plan to achieve your goals
  3. A model that helps identify a companies threats
  4. A symbol or design to identify a company
  5. A strategy that sells quality products with a high price
  6. This color can give off a peaceful emotion
  7. One of the four P's that identifies where a company distributes
  8. What something is valued or sold at

17 Clues: Walmart utilizes this strategy • What a company sells (Tangible) • What a company sells (Intangible) • A game plan to achieve your goals • What something is valued or sold at • The buyer of the product or service • This color is associated with Royalty • A symbol or design to identify a company • This color can give off a peaceful emotion • ...

Raúl's Crossword Puzzle 2023-05-18

Raúl's Crossword Puzzle crossword puzzle
Across
  1. like a pencil but you can't erase it
  2. "Hello, customer service, how may I help you?"
  3. this COSTS 102984702984701298 pesos
  4. Snip snip
  5. "What do I write with?"
  6. A place to take notes
  7. A way to organize your papers
  8. A space to draw on
Down
  1. Required for reading
  2. Sacrifices itself for your mistakes
  3. a thousand one hundred twenty five
  4. to buy
  5. "I prefer coloring with _______."
  6. to look for
  7. to pay
  8. A case for all your school materials
  9. The place to pay at Walmart

17 Clues: to buy • to pay • Snip snip • to look for • A space to draw on • Required for reading • A place to take notes • "What do I write with?" • The place to pay at Walmart • A way to organize your papers • "I prefer coloring with _______." • a thousand one hundred twenty five • Sacrifices itself for your mistakes • this COSTS 102984702984701298 pesos • like a pencil but you can't erase it • ...

WEEK 5 2024-06-07

WEEK 5 crossword puzzle
Across
  1. CHILD ACCOUNT OF 11990
  2. MARGIN CANNOT BE BELOW
  3. ITEM IS AVAILABLE BUT NOT STORED IN OUR WAREHOUSE
  4. MODUEL FOR SHIPPING DETAILS
  5. EDS-NY SPECIAL ED CONTRACT NUMBER
  6. SH CC REP III
  7. COMPARABLE FOR 1042468
  8. IS ANOTHER NAME FOR THE SH LUNCH ROOM
Down
  1. CUSTOMER QUOTE REQUEST ARE SENT TO
  2. SH'S PHYSICAL ADDRESS
  3. QUOTE OVER 3,000 IS AN
  4. CATEGORY FOR A KNEE BRACE
  5. LIFE CYCLE ON 54119
  6. SERVICE CENTER HOURS
  7. OPPORTUNITY EXPIRES IN
  8. CONTRACT NOTES SHOULD BE PLACED ON THE
  9. DISCOUNT ON SOURCEWELL

17 Clues: SH CC REP III • LIFE CYCLE ON 54119 • SERVICE CENTER HOURS • SH'S PHYSICAL ADDRESS • CHILD ACCOUNT OF 11990 • QUOTE OVER 3,000 IS AN • MARGIN CANNOT BE BELOW • OPPORTUNITY EXPIRES IN • COMPARABLE FOR 1042468 • DISCOUNT ON SOURCEWELL • CATEGORY FOR A KNEE BRACE • MODUEL FOR SHIPPING DETAILS • EDS-NY SPECIAL ED CONTRACT NUMBER • CUSTOMER QUOTE REQUEST ARE SENT TO • ...

SSC Celebrate Customer Service 2022 2022-09-29

SSC Celebrate Customer Service 2022 crossword puzzle
Across
  1. being observant
  2. give ear
  3. something we do when it's a manageable day
  4. the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs
  5. the ability to adjust to different condition or circumstances
Down
  1. something to have when dealing with an escalation
  2. being kind and helpful
  3. the ability to bend easily or without breaking
  4. the ability to feel what others are feeling
  5. full trust

10 Clues: give ear • full trust • being observant • being kind and helpful • something we do when it's a manageable day • the ability to feel what others are feeling • the ability to bend easily or without breaking • something to have when dealing with an escalation • the ability to adjust to different condition or circumstances • ...

Customer Service Puzzle - Day 3 2024-10-09

Customer Service Puzzle - Day 3 crossword puzzle
Across
  1. Not Advanced Support, but ________ _________.
  2. The name of our new Executive Director.
  3. A Quality Assurance __________.
  4. May I have your SSN, please?
  5. The new abbreviation for Adam's organization.
Down
  1. Another word for expressing gratitude.
  2. Total ________ Ownership.
  3. Our primary source of truth for verification.
  4. Top CSAT Score
  5. Another method to contact the Service Desk.

10 Clues: Top CSAT Score • Total ________ Ownership. • May I have your SSN, please? • A Quality Assurance __________. • Another word for expressing gratitude. • The name of our new Executive Director. • Another method to contact the Service Desk. • Not Advanced Support, but ________ _________. • Our primary source of truth for verification. • ...

Customer Service Puzzle, The Weekend 2024-10-12

Customer Service Puzzle, The Weekend crossword puzzle
Across
  1. Prior to resolving an INC on the first level, you must _______ the KB article.
  2. We are _____ to have all of you at the Service Desk.
  3. ______ makes the dream work.
  4. When you are excelling at the highest level, you are on ____ of your game.
  5. When needing clarification from a caller, you may ask _________.
Down
  1. Questions and _________
  2. Another word for serene
  3. We ____ business partners and customers daily.
  4. Business partners and customers want us to take this action regarding their issues and concerns
  5. A synonym for great or good

10 Clues: Questions and _________ • Another word for serene • A synonym for great or good • ______ makes the dream work. • We ____ business partners and customers daily. • We are _____ to have all of you at the Service Desk. • When needing clarification from a caller, you may ask _________. • When you are excelling at the highest level, you are on ____ of your game. • ...

Introduction to Exemplary Customer Service 2025-05-12

Introduction to Exemplary Customer Service crossword puzzle
Across
  1. A key regulator of price in Indian banking (3)
  2. Making banking easier and more accessible (7, 11)
  3. The customer's entire journey with a bank (10)
  4. Building strong, personalized connections (9)
  5. Understanding and explaining clearly (8)
  6. The opposite of momentary (8)
Down
  1. Being the same across all interactions (11)
  2. Treating customers with politeness (8)
  3. Focus of customer experience (6, 7)
  4. Focus of customer satisfaction (8)

10 Clues: The opposite of momentary (8) • Focus of customer satisfaction (8) • Focus of customer experience (6, 7) • Treating customers with politeness (8) • Understanding and explaining clearly (8) • Being the same across all interactions (11) • Building strong, personalized connections (9) • A key regulator of price in Indian banking (3) • ...

B1 Shopping and Customer service 2025-07-16

B1 Shopping and Customer service crossword puzzle
Across
  1. A reward card
  2. A place where you can see new clothes before buying
  3. How large or small someone is
  4. Money in notes & coins
  5. Taking something back to a shop
  6. When there are no more products left to buy
Down
  1. A document proving a purchase
  2. The place where you pay for your items
  3. Money back when an item is unsatisfactory
  4. Putting on a piece of clothing to see if it fits

10 Clues: A reward card • Money in notes & coins • A document proving a purchase • How large or small someone is • Taking something back to a shop • The place where you pay for your items • Money back when an item is unsatisfactory • When there are no more products left to buy • Putting on a piece of clothing to see if it fits • A place where you can see new clothes before buying

Lowes 2013-02-26

Lowes crossword puzzle
Across
  1. after you take the customer to the front
  2. an option for closing a sale with financing
  3. code for needing help cashiering
  4. another place to order products
  5. house brand of tools
  6. Customer looking at options
  7. someone who makes a profit for the store
  8. customer in a hurry to get things done
  9. Get it to the customer using our team
  10. have treats for them at the front
Down
  1. customer needing many things for their purchase
  2. where you find information
  3. won the super bowl in 2013
  4. gives customer a piece of mind
  5. where items come into the store
  6. when a customer is working on a project in multiple departments
  7. Track purchases
  8. new brand of appliances

18 Clues: Track purchases • house brand of tools • new brand of appliances • where you find information • won the super bowl in 2013 • Customer looking at options • gives customer a piece of mind • another place to order products • where items come into the store • code for needing help cashiering • have treats for them at the front • Get it to the customer using our team • ...

Means of Expression 2017-09-17

Means of Expression crossword puzzle
Across
  1. I can see a nose and soup
  2. unsettling customer service officers
  3. serendipity or font Armageddon
  4. correct and tired
  5. yesterday, that same day
  6. new and old modes
Down
  1. little legs are stood
  2. It is elusive and cannot be micromanaged
  3. also quiet
  4. Tell me little thus far I like the unknowing
  5. lived a range of experiences
  6. the live action of my leg

12 Clues: also quiet • correct and tired • new and old modes • little legs are stood • yesterday, that same day • I can see a nose and soup • the live action of my leg • lived a range of experiences • serendipity or font Armageddon • unsettling customer service officers • It is elusive and cannot be micromanaged • Tell me little thus far I like the unknowing

Artificial Intelligence 2023-04-06

Artificial Intelligence crossword puzzle
Across
  1. AI is fed this
  2. the a in AI
  3. the i in AI
  4. an example of AI
  5. AI identifies this
  6. AI has the potential to revolutionize this
Down
  1. how AI should be used
  2. artificial intelligence
  3. the AI powered machines will help on the manufacturing floor
  4. AI used in the customer service
  5. sets of rules or instructions
  6. AI cars

12 Clues: AI cars • the a in AI • the i in AI • AI is fed this • an example of AI • AI identifies this • how AI should be used • artificial intelligence • sets of rules or instructions • AI used in the customer service • AI has the potential to revolutionize this • the AI powered machines will help on the manufacturing floor

Department Missions 2019-09-12

Department Missions crossword puzzle
Across
  1. UBPD: Provide accurate service for xxxxxx country Toyota Customer to ensure Safety & Comfortable driving, Maximize no. of our customer in Toyota Network capturing from existing UIO and contribute new vehicle sales.
  2. C&A: Contribute to vehicle sales growth & enhance Toyota Brand Value by providing attractive xxxxxx & related services to delight customers
  3. SOD: Lead & Collaborate within After Sales to support Distributor Country by Country, Promote Eco dealership and Customer xxxxxx
  4. TSD: Promote Early xxxxxx, Early Resolution (EDER) accuracy & speedily grasping market information through SOP & HRD
Down
  1. RSD: Promote enhancement in standardization of A/P Dist./Dlr Repair Support Network, Ensure Customer Satisfaction by Strengthening & sustaining A/P Dist./Dealer workshop’ fundamental in xxxxxx
  2. CED: Delight Customers by Eliminating Negative xxxxxx & Increasing Positive xxxxxx by Promoting Customer Insights & Cross-functional Collaboration for Kaizen Culture
  3. ASMD: Increase regional customer xxxxxx by implementing range of engagement activities that support distributors priorities, leading to increased sales & profit for Toyota
  4. SBKD: To promote Customer for Life by achieving Customer Satisfaction through Operation xxxxxx via Kaizen culture creation and Human Resource development via training and Kaizen tool
  5. NUKD: Strive with Dealers and Distributors in Asia to have the Most Satisfied customers of the Most profitable Dealers in their xxxxxx

9 Clues: TSD: Promote Early xxxxxx, Early Resolution (EDER) accuracy & speedily grasping market information through SOP & HRD • SOD: Lead & Collaborate within After Sales to support Distributor Country by Country, Promote Eco dealership and Customer xxxxxx • ...

Team Hype 2014-06-09

Team Hype crossword puzzle
Across
  1. Whay you should suggest to a customer if they have any future problems.
  2. This is free for 3 months and doubles your internet speed.
  3. HSD Speed that is 25mbps
  4. Number of seconds that is the goal for ACW
  5. You should do this after, troubleshooting and sales, but before closing the call.
  6. Cord you would check if the customer's equipment was offline.
  7. If our team reaches the AHT goal, we will be having this
Down
  1. You would do this if you don't want to say "I'm sorry"to a customer.
  2. Sarah's last name.
  3. Line of service that offers automation
  4. Will be replacing Grand Slam
  5. Troubleshooting step you would do if the customer's modem was offline.
  6. Scorecard Goal that is 610
  7. These channels get you commission, but not TSR.
  8. Abbreviation for Repair Center of Excellence.

15 Clues: Sarah's last name. • HSD Speed that is 25mbps • Scorecard Goal that is 610 • Will be replacing Grand Slam • Line of service that offers automation • Number of seconds that is the goal for ACW • Abbreviation for Repair Center of Excellence. • These channels get you commission, but not TSR. • If our team reaches the AHT goal, we will be having this • ...

Marketing Vocab Review 2025-02-10

Marketing Vocab Review crossword puzzle
Across
  1. The group of potential buyers.
  2. Newspapers and magazines are an example of _______ marketing
  3. Intangible items that satisfy a customer’s needs and wants
  4. Revolution which was a time of rapid social change motivated by innovations
  5. A state of felt deprivation
  6. Tangible items that satisfy customers’ needs and wants.
  7. The group of consumers a business desires to have as customers.
  8. Food, clothing, shelter, safety are _________ needs
  9. Wants + Buying Power =
Down
  1. The person who purchases the product. In many cases, the customer is also the consumer.
  2. Any actions a company takes to attract an audience to the company's product or services
  3. Products that are simply desired by the consumer
  4. A product or service you cannot physically touch
  5. The person who uses the product
  6. Being able to physically touch a product means the product is _________

15 Clues: Wants + Buying Power = • A state of felt deprivation • The group of potential buyers. • The person who uses the product • Products that are simply desired by the consumer • A product or service you cannot physically touch • Food, clothing, shelter, safety are _________ needs • Tangible items that satisfy customers’ needs and wants. • ...