customer service Crossword Puzzles

Unit 1 Vocabulary (Principles of Business) 2024-01-03

Unit 1 Vocabulary (Principles of Business) crossword puzzle
Across
  1. Any activity that relates to buying and selling of goods.
  2. Marking efforts are directed at the customer.
  3. Rare purchases that require a lot of research.
  4. Goals that marketing is designed to achieve.
  5. Marketing in which businesses market to each other.
  6. Marketing of an individual and their career as if they were a brand.
  7. Buying without any forethought or plan.
  8. Approach to business focused on satisfying customers in order to achieve profit goals.
Down
  1. The customer is satisfied with a business experience.
  2. Calling attention to ones product or service.
  3. Purchases made regularly without a lot of thought.
  4. Strategy requiring that everyone in the company work toward same goal.
  5. Creating a unique name of image.
  6. Purchases made infrequently that require research.
  7. Marketing practices that focuses on the relationship between buyer and seller.

15 Clues: Creating a unique name of image. • Buying without any forethought or plan. • Goals that marketing is designed to achieve. • Calling attention to ones product or service. • Marking efforts are directed at the customer. • Rare purchases that require a lot of research. • Purchases made regularly without a lot of thought. • ...

Benefits of Market Segmentation 2021-09-19

Benefits of Market Segmentation crossword puzzle
Across
  1. HOW BUSINESSES PROMOTE THEIR PRODUCT
  2. THE AMOUNT OF MONEY THAT A PERSON MAKES
  3. THE PERSON THAT PURCHASES A GOOD OR SERVICE
Down
  1. CUSTOMERS RETURNING (R_T_NTIO_)
  2. SOMEBODY'S PLACE OF WORK
  3. SOMEBODY WHO STARTS AND RUNS A BUSINESS
  4. SPLITTING UP CUSTOMERS INTO DIFFERENT GROUPS
  5. MARKET THE SECTION OF THE MARKET THAT A PRODUCT OR SERVICE IS AIMED TOWARDS

8 Clues: SOMEBODY'S PLACE OF WORK • CUSTOMERS RETURNING (R_T_NTIO_) • HOW BUSINESSES PROMOTE THEIR PRODUCT • SOMEBODY WHO STARTS AND RUNS A BUSINESS • THE AMOUNT OF MONEY THAT A PERSON MAKES • THE PERSON THAT PURCHASES A GOOD OR SERVICE • SPLITTING UP CUSTOMERS INTO DIFFERENT GROUPS • MARKET THE SECTION OF THE MARKET THAT A PRODUCT OR SERVICE IS AIMED TOWARDS

Part 2 2022-03-01

Part 2 crossword puzzle
Across
  1. fix something broken
  2. package
  3. a ride in someone's car
Down
  1. items
  2. a person paing for service
  3. make a plan for something
  4. low price
  5. the way people react to something

8 Clues: items • package • low price • fix something broken • a ride in someone's car • make a plan for something • a person paing for service • the way people react to something

Teller Crossword 2023-12-11

Teller Crossword crossword puzzle
Across
  1. encouraging your friends to bank at First option might result in a __________
  2. all strapped money requires _____________ after they have been counted
  3. checks need proper ______________
  4. this corporation is known for insuring up to $250k for depositors
  5. checks drawn off other banks are known as ________ checks
  6. Services, First Option's investment/trust services department
  7. check, customers may not sign this type of check over to anyone
  8. when you pay for something, the merchant __________s your account
Down
  1. service, we have 18 ______ standards
  2. number, our _________ is 101 114 109
  3. if your _____________ money is pulled, it alerts the police
  4. an _______________ fee occurs when a customer is more than $5 negative
  5. FOB gives back to the community through the community ________ program
  6. days, there are 5 _________ in a week
  7. customers may apply for these on our website
  8. deposit, checking accounts are also referred to as _____________ accounts

16 Clues: checks need proper ______________ • service, we have 18 ______ standards • number, our _________ is 101 114 109 • days, there are 5 _________ in a week • customers may apply for these on our website • checks drawn off other banks are known as ________ checks • if your _____________ money is pulled, it alerts the police • ...

Marketing Terms 2016-09-02

Marketing Terms crossword puzzle
Across
  1. Anything that can be bought or sold
  2. The amount of money requested or exchanged for a product
  3. Helps a company determine its Strengths, Weaknesses, Opportunities and Threats
  4. Making products available to customers
  5. The specific group of customers whose needs a company will focus on satisfying
  6. Product, place, price, promotion
  7. An individual or group who buys products
  8. A concept, cause, issue, image, or philosophy that can be marketed
  9. The process of telling people about the product and the company that offers it
  10. Dynamic activities that focus on the customer to generate a profitable exchange
Down
  1. Predict future sales and revenue
  2. A plan of action for marketing a product
  3. Guides a company so that it avoids lost sales, lost opportunities, poor product planning, etc.
  4. The process of physically delivering goods to customers
  5. A physical item
  6. An action that is done for you

16 Clues: A physical item • An action that is done for you • Predict future sales and revenue • Product, place, price, promotion • Anything that can be bought or sold • Making products available to customers • A plan of action for marketing a product • An individual or group who buys products • The process of physically delivering goods to customers • ...

207 PRODUCT SUITE 2024-08-09

207 PRODUCT SUITE crossword puzzle
Across
  1. 207 PRODUCT HAS A MAXIMUM BALANCE OF $250,000
  2. TYPE OF 207 BUILDER LOAN THAT THE CUSTOMER BORROWS AGAINST THEIR MONEY
  3. 207 PRODUCTS ARE NOT OFFERED FOR THESE
  4. 207 CHECKING ACCOUNTS DO NOT EARN THIS
  5. $25 IS THIS TO OPEN THE ACCOUNT
  6. 207 SAVER REQUIRES A DIRECT DEPOSIT INTO THIS TYPE OF ACCOUNT
  7. A 207 CHECKING AND WHAT TYPE OF ACCOUNT ARE REQUIRED FOR A 207 CD
  8. THE 207 CD IS FOR 36
  9. 207 CD ALLOWS THE CUSTOMER TO MAKE ONE OF THESE PER YEAR
Down
  1. THIS CAN BE USED TO COMPARE THE 207 CHECKING PRODUCT TO OTHER PRODUCTS YOU WILL USE THIS GRID
  2. REQUIRED TO WAIVE THE 207 CHECKING MONTHLY SERVICE CHARGE
  3. 207 CDS ARE AVAILABLE FOR THESE AS WELL
  4. WORLDWIDE ACCESS TO THESE WITH 207 CHECKING
  5. TOTAL OF 600 OF THESE POS
  6. CREDIT BUILDER LOANS SHOWS THE BORROWER CAN MAKE THESE PAYMENTS
  7. $.10 BACK PER DEBIT CARD TRANSACTION
  8. THESE TYPE OF FEES ARE WAIVED WITH THE 207 CHECKING

17 Clues: THE 207 CD IS FOR 36 • TOTAL OF 600 OF THESE POS • $25 IS THIS TO OPEN THE ACCOUNT • $.10 BACK PER DEBIT CARD TRANSACTION • 207 PRODUCTS ARE NOT OFFERED FOR THESE • 207 CHECKING ACCOUNTS DO NOT EARN THIS • 207 CDS ARE AVAILABLE FOR THESE AS WELL • WORLDWIDE ACCESS TO THESE WITH 207 CHECKING • 207 PRODUCT HAS A MAXIMUM BALANCE OF $250,000 • ...

NEO 2024-08-09

NEO crossword puzzle
Across
  1. Our ___________ measures depict performance excellence, growth, minimum, and warning.
  2. We always review _______ notes prior to the haircut and update them after each service.
  3. We care about making it easy for customers to save time and money by providing _______
  4. ________ guidelines are used to ensure we are dressed appropriately.
  5. How many minutes early should you be at work?
  6. Something you do that you don’t have to do to make customers say _______
  7. What is the first step in our 5 steps?
Down
  1. What is the second step in our 5 steps?
  2. Stations are _____ assigned.
  3. Where should your cell phone be?
  4. What state is the home state of Great Clips?
  5. 5 steps of Delivering _________
  6. Great Clips inspires ________, so you feel comfortable.
  7. We say Hi __________ to Great Clips to every customer.
  8. We __________ every customer and invite them to return.

15 Clues: Stations are _____ assigned. • 5 steps of Delivering _________ • Where should your cell phone be? • What is the first step in our 5 steps? • What is the second step in our 5 steps? • What state is the home state of Great Clips? • How many minutes early should you be at work? • We say Hi __________ to Great Clips to every customer. • ...

Going Slow 2017-09-17

Going Slow crossword puzzle
Across
  1. the live action of my leg
  2. Tell me little thus far I like the unknowing
  3. I can see a nose and soup
  4. serendipity or font Armageddon
  5. correct and tired
  6. lived a range of experiences
  7. unsettling customer service officers
Down
  1. It is elusive and cannot be micromanaged
  2. little legs are stood
  3. new and old modes
  4. also quiet
  5. yesterday, that same day

12 Clues: also quiet • new and old modes • correct and tired • little legs are stood • yesterday, that same day • the live action of my leg • I can see a nose and soup • lived a range of experiences • serendipity or font Armageddon • unsettling customer service officers • It is elusive and cannot be micromanaged • Tell me little thus far I like the unknowing

Chapter 1 2025-08-25

Chapter 1 crossword puzzle
Across
  1. Ensure a business is meeting the demand of its customers and can compete with other companies
  2. Anything that can be bought and sold.
  3. The proportion of total sales in an industry controlled by a particular business
  4. ( The 4 P’s of marketing). Products, promotions, price, and place.
  5. A formulated thought or opinion.
Down
  1. The study of how people make choices when resources are limited.
  2. aspects of making, selling, and providing products in exchange for money
  3. Gathering and analyzing information about a specific market and its consumers
  4. This is a tangible item that is produced and sold to consumers
  5. A specific group of people that a company aims to reach with its products or services
  6. This is a method of selling that involves analyzing customer wants and needs, aiming to fulfill them better than the competitors. The three elements involved in this concept are: customer needs, company goals, and profits.
  7. Is the performance of a particular task in exchange for money.
  8. This is the process of promoting, selling, and distributing either a product or a service.

13 Clues: A formulated thought or opinion. • Anything that can be bought and sold. • This is a tangible item that is produced and sold to consumers • Is the performance of a particular task in exchange for money. • The study of how people make choices when resources are limited. • ( The 4 P’s of marketing). Products, promotions, price, and place. • ...

marketing terms; emily chapman 2016-09-06

marketing terms; emily chapman crossword puzzle
Across
  1. the amount of money requested or exchange for a product
  2. dynamic activities that focus on the customer to generate a profitable exchange
  3. guides a company so that it avoids outfalls and detours as lost sales, lost opportunity and poor product planning
  4. predict future sales and revenue
  5. involves making products available to customers
  6. a physical item, something you can touch
  7. the process of physically delivering goods to customers
  8. anything that can be bought or sold
Down
  1. help a company determine its strengths, weakness, opportunities and threats
  2. an action that is done for you
  3. product,place, price and promotion
  4. specific group of customers, whose needs a company will focus on satisfying everyone
  5. a plan of action for marketing a product
  6. the process of telling people about the product and the company that offers it
  7. an individual or who buys products
  8. a concept, cause, issue, image or philosophy that can be marketed

16 Clues: an action that is done for you • predict future sales and revenue • product,place, price and promotion • an individual or who buys products • anything that can be bought or sold • a plan of action for marketing a product • a physical item, something you can touch • involves making products available to customers • the amount of money requested or exchange for a product • ...

Marketing Crossword 2016-09-01

Marketing Crossword crossword puzzle
Across
  1. The process of telling people about the product and the company.
  2. Predict future sales and revenue.
  3. Guides a company so that it avoids such pitfalls and detours as lost sales, lost opportunities, and poor product planning.
  4. A physical item, something you can touch.
  5. Involves making products available to customers.
  6. Product, Place, Price, Promotion.
  7. Helps a company determine its strengths, weaknesses, opportunities and threats.
  8. A plan of action for marketing a product.
  9. An action that is done for you.
Down
  1. Consists of dynamic activities that focus on the customer.
  2. the process of physically delivering goods to customers.
  3. Specific group of customers a company tries to satisfy.
  4. Anything that can be bought or sold.
  5. An individual or group who buys products.
  6. The amount of money requested or exchanged for a product.
  7. A concept, cause, issue, image for philosophy that can be marketed.

16 Clues: An action that is done for you. • Predict future sales and revenue. • Product, Place, Price, Promotion. • Anything that can be bought or sold. • A physical item, something you can touch. • An individual or group who buys products. • A plan of action for marketing a product. • Involves making products available to customers. • ...

Velvet Box Professionalism Crossword Puzzle 2023-08-09

Velvet Box Professionalism Crossword Puzzle crossword puzzle
Across
  1. Give honest ______ appreciation
  2. ______ to ideas that people have and create a culture of listening
  3. Foreboding ______ = feeling that your joyful experiences are too good to be true and won’t last
  4. ______ directly by giving and receiving constructive feedback make tough decisions and uphold high standards
  5. You must have a ______ service vision before customers can give meaningful inputs
  6. ______ People who are willing to dare greatly and confront shame
  7. ______ yourself by seeking work-life integration and bring your best self everywhere
  8. Deliver what the ______ wants +1%
  9. Become ______ interested in others
Down
  1. ______ is not weakness
  2. Let others ______ more
  3. Helps you build sound ______ with your direct reports, guide your team to achieve results and create a better workplace
  4. Aim for ______ first
  5. ______ other’s opinions
  6. Define the ______ customer experience
  7. We measure self-worth by how much we achieve, earn, conform, etc. Or we use fear of rejection/humiliation to control others

16 Clues: Aim for ______ first • ______ is not weakness • Let others ______ more • ______ other’s opinions • Give honest ______ appreciation • Deliver what the ______ wants +1% • Become ______ interested in others • Define the ______ customer experience • ______ People who are willing to dare greatly and confront shame • ...

Going Slow 2017-09-17

Going Slow crossword puzzle
Across
  1. little legs are stood
  2. correct and tired
  3. the live action of my leg
  4. new and old modes
  5. I can see a nose and soup
  6. unsettling customer service officers
Down
  1. It is elusive and cannot be micromanaged
  2. serendipity or font Armageddon
  3. Tell me little thus far I like the unknowing
  4. also quiet
  5. lived a range of experiences
  6. yesterday, that same day

12 Clues: also quiet • correct and tired • new and old modes • little legs are stood • yesterday, that same day • the live action of my leg • I can see a nose and soup • lived a range of experiences • serendipity or font Armageddon • unsettling customer service officers • It is elusive and cannot be micromanaged • Tell me little thus far I like the unknowing

HAPPY BIRTHDAY, NATALIE 2023-09-12

HAPPY BIRTHDAY, NATALIE crossword puzzle
Across
  1. A TEENAGE JOB
  2. CUSTOMER SERVICE EXDPERT
  3. FROM WOOD DALE TO ADDISON EVERY DAY
  4. HER HOME IN IOWA FOR 4 YEARS
  5. HER FAMILY'S PET NAME FOR HER
  6. BFF FROM COLLEGE TO THE PRESENT
  7. SHES GOT TWO
Down
  1. BFF WITH 4 LEGS
  2. SHE DOES THIS EVERY DAY WITH OR WITHOUT TUCKER
  3. WHERE SHE TOILED IN WHEATON
  4. HER NEW EMPLOYER
  5. HER FAVORITE TITLE

12 Clues: SHES GOT TWO • A TEENAGE JOB • BFF WITH 4 LEGS • HER NEW EMPLOYER • HER FAVORITE TITLE • CUSTOMER SERVICE EXDPERT • WHERE SHE TOILED IN WHEATON • HER HOME IN IOWA FOR 4 YEARS • HER FAMILY'S PET NAME FOR HER • BFF FROM COLLEGE TO THE PRESENT • FROM WOOD DALE TO ADDISON EVERY DAY • SHE DOES THIS EVERY DAY WITH OR WITHOUT TUCKER

NEO 2024-08-09

NEO crossword puzzle
Across
  1. Great Clips inspires ________, so you feel comfortable.
  2. 5 steps of Delivering _________
  3. We __________ every customer and invite them to return.
  4. ________ guidelines are used to ensure we are dressed appropriately.
  5. Something you do that you don’t have to do to make customers say _______
  6. What is the second step in our 5 steps?
  7. Where should your cell phone be?
  8. Stations are _____ assigned.
Down
  1. What state is the home state of Great Clips?
  2. What is the first step in our 5 steps?
  3. How many minutes early should you be at work?
  4. We always review _______ notes prior to the haircut and update them after each service.
  5. We care about making it easy for customers to save time and money by providing _______
  6. We say Hi __________ to Great Clips to every customer.
  7. Our ___________ measures depict performance level

15 Clues: Stations are _____ assigned. • 5 steps of Delivering _________ • Where should your cell phone be? • What is the first step in our 5 steps? • What is the second step in our 5 steps? • What state is the home state of Great Clips? • How many minutes early should you be at work? • Our ___________ measures depict performance level • ...

Sanaselityksiä 2017-11-17

Sanaselityksiä crossword puzzle
Across
  1. If you are not sure what customer ask from you,you need to...
  2. original
  3. Which hotel room you have to book if is two persons
  4. On customer service you have to be...
  5. What is this area, if you want to work in hotel or
  6. If you are on holiday and someday you have to comeback home
  7. everything.
  8. This is very popular in finland but its a bit different
  9. Every company has...
Down
  1. speaking...
  2. If you want to book a room you have two options,this option not
  3. Every ships leaves from here and every time they come back
  4. When you are not speaking your mother tongue you
  5. This is a play where you can hear singing and see dancing
  6. If people trusted on you and they can tell you everything

15 Clues: original • speaking... • everything. • Every company has... • On customer service you have to be... • When you are not speaking your mother tongue you • What is this area, if you want to work in hotel or • Which hotel room you have to book if is two persons • This is very popular in finland but its a bit different • This is a play where you can hear singing and see dancing • ...

October 5, 2019 - vs Surrey 2019-09-28

October 5, 2019 - vs Surrey crossword puzzle
Across
  1. Slang for assist
  2. One of the Chiefs Current Owners
  3. Former Chief and Edmonton Oiler
  4. Silky _____
  5. Chiefs Customer Service Rep
  6. Where Joey Larson is from
  7. He participated in the 2019-20 Home Opener Pregame Ceremonies
  8. Team Photographer Darren Francis' company name
Down
  1. Last Name of the original Chiefs Owner
  2. He's from Langley BC
  3. They sponsor the 7th Man
  4. He was number 5
  5. Minnesota-Duluth Recruit
  6. He played for the Anaheim Ducks
  7. What anniversary is this for the Chiefs
  8. Our starting goalie
  9. Slang for goal

17 Clues: Silky _____ • Slang for goal • He was number 5 • Slang for assist • Our starting goalie • He's from Langley BC • They sponsor the 7th Man • Minnesota-Duluth Recruit • Where Joey Larson is from • Chiefs Customer Service Rep • He played for the Anaheim Ducks • Former Chief and Edmonton Oiler • One of the Chiefs Current Owners • Last Name of the original Chiefs Owner • ...

Lunchtime Crossword Club 2012-08-29

Lunchtime Crossword Club crossword puzzle
Across
  1. easy to wind up, thak (anag)
  2. OMG not naturally blonde
  3. indecisive - often found at the customer service(returns)desk
  4. admin member with her own office!
  5. you're F(h)ired
  6. chatterbox
  7. TOWIE
  8. saddle sore vegetarian, alias Anne (3,6)
  9. can be booked for birthday singing telegram
Down
  1. Love it!
  2. Arachnophobic original member of cw group
  3. vest top
  4. perfectionist (7,4)
  5. popular manager! about to get hitched
  6. faultless, hypochondriac, post it moving nose!
  7. he'd catch a grenade for you
  8. jack of all trades, stationery,out of office specialist

17 Clues: TOWIE • Love it! • vest top • chatterbox • you're F(h)ired • perfectionist (7,4) • OMG not naturally blonde • easy to wind up, thak (anag) • he'd catch a grenade for you • admin member with her own office! • popular manager! about to get hitched • saddle sore vegetarian, alias Anne (3,6) • Arachnophobic original member of cw group • can be booked for birthday singing telegram • ...

Celebration Day! 2024-10-03

Celebration Day! crossword puzzle
Across
  1. The quality of being outstanding or extremely good
  2. Help given to resolve issues or problems
  3. Microsoft’s cloud computing service
  4. Achieving maximum productivity with minimum wasted effort
  5. A multinational technology company
  6. A means of solving a problem or dealing with a situation
  7. A strong feeling of support or allegiance
  8. A person who purchases goods or services
  9. To recognize the full worth of something
  10. A joyful occasion for special festivities
  11. Relationships or links between people
  12. The ability to adapt to changes easily
  13. The practice of ensuring that all individuals feel welcome
  14. A long-established custom or belief passed down
  15. Done at the right time, especially for service
  16. The introduction of new ideas or methods
  17. Something given in recognition of service
  18. A collaboration platform by Microsoft
  19. A relationship with customers or team members
  20. The practice of being or tendency to be positive
  21. Recognition and enjoyment of the good qualities of someone or something
  22. Existing or occurring on computers or the internet
  23. Education to improve skills in a specific area
  24. Involvement and participation in a service
  25. The act of exchanging information
  26. To acknowledge a significant event with festivities
Down
  1. Support that inspires confidence
  2. Acknowledgment of an achievement or service
  3. A Microsoft software suite for productivity
  4. The execution of a task or function
  5. Information about reactions to a product or service
  6. Openness and clarity in communication
  7. The last day of the traditional work week, often used for events
  8. Cooperative effort by a group to achieve a goal
  9. Working together to achieve a common goal
  10. The way in which two or more people are connected
  11. The act of solving a problem or dispute
  12. Assistance provided to customers
  13. Efforts to connect with customers and understand their needs
  14. The quality of being respectful and considerate
  15. The feeling of contentment from a service
  16. The ability to assess and initiate things independently
  17. New plans or strategies to achieve a goal

43 Clues: Support that inspires confidence • Assistance provided to customers • The act of exchanging information • A multinational technology company • The execution of a task or function • Microsoft’s cloud computing service • Openness and clarity in communication • Relationships or links between people • A collaboration platform by Microsoft • The ability to adapt to changes easily • ...

Crossword 2018-03-22

Crossword crossword puzzle
Across
  1. Meet or exceeds expectations.
  2. Observation techniques and activities used to fulfil requirements for quality.
  3. Six.
  4. Family of international standards designed to help organisation's ensure they meet the needs of the customers and other stakeholders.
  5. Those on whom an organisation's activities have an impact.
  6. Picture of a process.
Down
  1. Global community of experts and the leading authority on quality.
  2. An organisation's purpose.
  3. A defect noted that poses the possibility of causing injury or harm.
  4. A source of materials, service or information input provided to a process.
  5. Evaluate Suppliers.
  6. A technique in which a company measures its performance against that of best in class companies.
  7. Cause-and-effect diagram.
  8. Based his methods on the idea that any variations from customer requirements represents a loss to customer and the company.

14 Clues: Six. • Evaluate Suppliers. • Picture of a process. • Cause-and-effect diagram. • An organisation's purpose. • Meet or exceeds expectations. • Those on whom an organisation's activities have an impact. • Global community of experts and the leading authority on quality. • A defect noted that poses the possibility of causing injury or harm. • ...

Just for fun @ work 2019-10-13

Just for fun @ work crossword puzzle
Across
  1. the name of the robot installed in the additive manufacturing centre
  2. This customer was hosted at our service centre in Nederweerdt
  3. our new customer relationship management tool
  4. one of our strategic pillars
  5. Initiative to reduce our carbon footprint
  6. This initiative gives employees ownership of the business
  7. used to protect soldiers, but also the name of our safety reporting tool
Down
  1. The special guest at WME's Summer Fair
  2. What you might call your friend, but also the acronym of the exoskeleton being trialled
  3. One of the tests performed at the Health Fair in Todmorden
  4. This would be the largest project ever secured by Weir Minerals Europe
  5. The number of years that Sam Landale has worked at Weir Minerals
  6. Angel Radev's favourite hobby
  7. Divides the task and multiplies the success

14 Clues: one of our strategic pillars • Angel Radev's favourite hobby • The special guest at WME's Summer Fair • Initiative to reduce our carbon footprint • Divides the task and multiplies the success • our new customer relationship management tool • This initiative gives employees ownership of the business • One of the tests performed at the Health Fair in Todmorden • ...

Happy Anniversary Carol 2021-01-13

Happy Anniversary Carol crossword puzzle
Across
  1. One of Carol's dogs name
  2. A song you sing at the holidays.
  3. One of the smartest dog breeds
  4. Famous company in MN
  5. Known as mans best friend
Down
  1. Years of service
  2. One of Carol's dogs name
  3. Service, You may take your business elsewhere if you don't get this.
  4. Type of dog training Carol does with her dogs

9 Clues: Years of service • Famous company in MN • One of Carol's dogs name • One of Carol's dogs name • Known as mans best friend • One of the smartest dog breeds • A song you sing at the holidays. • Type of dog training Carol does with her dogs • Service, You may take your business elsewhere if you don't get this.

Crossword 2022-10-15

Crossword crossword puzzle
Across
  1. a document to a customer to request payment for a good or service received.
  2. the fixed costs associated with operating a business such as rent, marketing, utilities and administrative costs.
  3. when a new loan helps to pay off an existing one.
  4. a document given to a customer to confirm payment and to confirm the sale of a good or service.
Down
  1. the original loan amount borrowed or the remainder of the original borrowed amount that is still owing
  2. the difference between the selling price of a good or service and the profit.
  3. a finance arrangement where a lender allows a business to withdraw more than the balance of an account is called _________ facility
  4. the process of a bank or other lender taking ownership of property/assets for the purpose of paying off a loan in default.

8 Clues: when a new loan helps to pay off an existing one. • a document to a customer to request payment for a good or service received. • the difference between the selling price of a good or service and the profit. • a document given to a customer to confirm payment and to confirm the sale of a good or service. • ...

Employee Opinions Key Terms 2024-11-26

Employee Opinions Key Terms crossword puzzle
Across
  1. a measure of economic performance that compares the amount of goods and services produced (output) with the amount of inputs used to produce those goods and services
  2. ____incident: an unplanned event that results in human injury, environmental or equipment damage, or interruption to normal operation
  3. employees who leave a company during a specific period of time and are replaced by new employees
  4. the degree to which a business or activity yields profit or financial gain
  5. when employees are made to feel that they are an integral part of the day-to-day workings of the organization
  6. an open forum in which employees and managers discuss topics relevant to the company
Down
  1. the life cycle of an idea
  2. a trustworthy individual who is seen as having integrity
  3. a secure box put in an employee area in which employees can express their thoughts, concerns, etc. to be reviewed by a manager
  4. the quality of being honest and having strong moral principles
  5. include customer feedback, customer satisfaction, customer loyalty, etc.
  6. the practice of regularly staying away from work or school without good reason
  7. ____incident: events that affect the quality of a product or service, such as defects, errors, non-conformities, or customer complaints
  8. a formal list of questions sent to all employees designed to accurately gauge employee opinions on various topics
  9. a reduction in the earnings of a business due to wastage or theft

15 Clues: the life cycle of an idea • a trustworthy individual who is seen as having integrity • the quality of being honest and having strong moral principles • a reduction in the earnings of a business due to wastage or theft • include customer feedback, customer satisfaction, customer loyalty, etc. • ...

test 2019-11-17

test crossword puzzle
Across
  1. customer relationship management interacts with satisfying exchange relationships by providing ______
  2. The ______ test of a satisfactory exchange relationship answers the questions "Were needs met? Were wants fulfilled? Did product/service satisfy? Is total market satisfied?
  3. the concept of Customer _________ Management involves being customer-centric, placing customer satisfaction first and evaluating customer satisfaction constantly
Down
  1. -Product -Price -Place/Distributin -Promotion are the four____ of the marketing mix
  2. What can be marketed? A good, a _______, an idea, a person or a place

5 Clues: What can be marketed? A good, a _______, an idea, a person or a place • -Product -Price -Place/Distributin -Promotion are the four____ of the marketing mix • customer relationship management interacts with satisfying exchange relationships by providing ______ • ...

NPS Pulse Series 2022-07-15

NPS Pulse Series crossword puzzle
Across
  1. Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS.
  2. It is _ in TM responsible for ensuring customer experience excellence
  3. In NPS scoring, a scale from 7 to 8 is called __.
  4. If a customers satisfied with our service are called _.
  5. Touchpoint NPS or called tNPS is to measure customer experience for a particular __ on each TM Care Crew engagement with customers.
  6. On a company that have more promoters and fewer detractors is going __ more than other competitors.
Down
  1. Dissatisfied customers which are rated 0 to 6 are called __.
  2. In i-Use episode, a _ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
  3. It is an information about reactions to a product or a person’s performance of a task which is used as a basis for improvement. What is it?
  4. ___ of a company will be based on customer’s feedback.
  5. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called _ NPS.
  6. To learn customer relationships better, company use _ to tell employees what really mattered.
  7. To measure net promoter score, you need to __ percentage of detractors from the percentage of promoters.
  8. An Installation process at customer’s premise falls into i-____ as part of customer’s journey.
  9. In Episode NPS, there will be 5 step customer moments which are Discover, Join, __ , Engage, Pay and Stay

15 Clues: In NPS scoring, a scale from 7 to 8 is called __. • ___ of a company will be based on customer’s feedback. • If a customers satisfied with our service are called _. • Dissatisfied customers which are rated 0 to 6 are called __. • Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS. • ...

Continuant Leadership 2022-11-07

Continuant Leadership crossword puzzle
Across
  1. VP OF SOLUTION DELIVERY OPERATIONS
  2. CHIEF INFORMATION SECURITY OFFICER
  3. CHIEF EXECUTIVE OFFICER & CO-FOUNDER
  4. CHIEF INFORMATION OFFICER
  5. EXECUTIVE DIRECTOR OF THE CUSTOMER EXPERIENCE
Down
  1. CHIEF OPERATING OFFICER
  2. CHIEF SALES OFFICER & CO-FOUNDER
  3. EXECUTIVE DIRECTOR OF SERVICE OPERATIONS
  4. EXECUTIVE DIRECTOR OF SALES OPERATIONS
  5. VP OF BUSINESS DEVELOPMENT

10 Clues: CHIEF OPERATING OFFICER • CHIEF INFORMATION OFFICER • VP OF BUSINESS DEVELOPMENT • CHIEF SALES OFFICER & CO-FOUNDER • VP OF SOLUTION DELIVERY OPERATIONS • CHIEF INFORMATION SECURITY OFFICER • CHIEF EXECUTIVE OFFICER & CO-FOUNDER • EXECUTIVE DIRECTOR OF SALES OPERATIONS • EXECUTIVE DIRECTOR OF SERVICE OPERATIONS • EXECUTIVE DIRECTOR OF THE CUSTOMER EXPERIENCE

Continuant Leadership 2022-11-07

Continuant Leadership crossword puzzle
Across
  1. VP OF SOLUTION DELIVERY OPERATIONS
  2. CHIEF INFORMATION SECURITY OFFICER
  3. CHIEF EXECUTIVE OFFICER & CO-FOUNDER
  4. CHIEF INFORMATION OFFICER
  5. EXECUTIVE DIRECTOR OF THE CUSTOMER EXPERIENCE
Down
  1. CHIEF OPERATING OFFICER
  2. CHIEF SALES OFFICER & CO-FOUNDER
  3. EXECUTIVE DIRECTOR OF SERVICE OPERATIONS
  4. EXECUTIVE DIRECTOR OF SALES OPERATIONS
  5. VP OF BUSINESS DEVELOPMENT

10 Clues: CHIEF OPERATING OFFICER • CHIEF INFORMATION OFFICER • VP OF BUSINESS DEVELOPMENT • CHIEF SALES OFFICER & CO-FOUNDER • VP OF SOLUTION DELIVERY OPERATIONS • CHIEF INFORMATION SECURITY OFFICER • CHIEF EXECUTIVE OFFICER & CO-FOUNDER • EXECUTIVE DIRECTOR OF SALES OPERATIONS • EXECUTIVE DIRECTOR OF SERVICE OPERATIONS • EXECUTIVE DIRECTOR OF THE CUSTOMER EXPERIENCE

Listening Crossword 2025-10-03

Listening Crossword crossword puzzle
Across
  1. restate what the speaker said in your own words
  2. evaluating and analyzing what's being said
  3. understading feelings and emotions
  4. showing professionalism
  5. understanding directions group work
Down
  1. listening for enjoyment
  2. ears receive sound
  3. building trust and empathy
  4. brain processes and understands the message
  5. following directions customer service

10 Clues: ears receive sound • listening for enjoyment • showing professionalism • building trust and empathy • understading feelings and emotions • understanding directions group work • following directions customer service • evaluating and analyzing what's being said • brain processes and understands the message • restate what the speaker said in your own words

Ent. 5.01 Vocabulary 2023-02-21

Ent. 5.01 Vocabulary crossword puzzle
Across
  1. Type of retail store competing on the basis of low prices and offering limited customer service
  2. Marketing element focusing on considerations in getting a selected product in the right place at the right time
  3. A ratio of net profit (after taxes) divided by net sales that reflects the profit per dollar of sales
  4. The message channel used by a seller to promote a good, service, or idea
Down
  1. The rivalry between two or more businesses to attract scarce customer dollars
  2. Price is the amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
  3. Any circumstance under which buyers and sellers exchange goods or services for a price
  4. The combination of the four elements of marketing--product, place, promotion, and price

8 Clues: The message channel used by a seller to promote a good, service, or idea • The rivalry between two or more businesses to attract scarce customer dollars • Any circumstance under which buyers and sellers exchange goods or services for a price • The combination of the four elements of marketing--product, place, promotion, and price • ...

Welcoming Customers 2024-02-29

Welcoming Customers crossword puzzle
Across
  1. to give support
  2. restricted quantity or availability
  3. to stay in to meet someone
  4. staff am employee responsible for selling goods or service
  5. a person who buys goods or services
  6. to suggest
  7. to help someone
  8. to go to a place
Down
  1. an item made for sale
  2. a friendly greeting to someone
  3. to pay goods or services
  4. having a likeness

12 Clues: to suggest • to give support • to help someone • to go to a place • having a likeness • an item made for sale • to pay goods or services • to stay in to meet someone • a friendly greeting to someone • restricted quantity or availability • a person who buys goods or services • staff am employee responsible for selling goods or service

NPS Pulse Series 2022-07-13

NPS Pulse Series crossword puzzle
Across
  1. An Installation process at customer’s premise falls into ______(ijoin) as part of customer’s journey.
  2. Three types of NPS in TM. Relationship NPS, _______ NPS and Touchpoint NPS.
  3. It is an information about reactions to a product or a person’s performance of a task which is used as a basis for improvement. What is it?
  4. If a customers satisfied with our service are called _______
  5. In NPS scoring, a scale from 7 to 8 is called ________.
  6. Touchpoint NPS or called tNPS is to measure customer experience for a particular _________ on each TM Care Crew engagement with customers.
  7. In Episode NPS, there will be 5 step customer moments which are Discover, Join, ______, Engage, Pay and Stay.
  8. On a company that have more promoters and fewer detractors is going ________ more than other competitors.
Down
  1. To measure net promoter score, you need to ________ percentage of detractors from the percentage of promoters.
  2. In i-Use episode, a _____ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
  3. _______ of a company will be based on customer’s feedback.
  4. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called _______ NPS.
  5. Dissatisfied customers which are rated 0 to 6 are called ________.
  6. To learn customer relationships better, company use _______ to tell employees what really mattered.
  7. employee It is _________ in TM responsible for ensuring customer experience excellence

15 Clues: In NPS scoring, a scale from 7 to 8 is called ________. • _______ of a company will be based on customer’s feedback. • If a customers satisfied with our service are called _______ • Dissatisfied customers which are rated 0 to 6 are called ________. • Three types of NPS in TM. Relationship NPS, _______ NPS and Touchpoint NPS. • ...

Learn to Speak Customer Service 2022-08-18

Learn to Speak Customer Service crossword puzzle
Across
  1. moving goods from the manufacturer to the retailer
  2. no mistakes
  3. a specified sum of money before something can be acquired
  4. the amount of money expected or required for goods and/or services
  5. to pay or collect money there should be an ____
Down
  1. Mays moves lots of ____
  2. a product that is temporarily out of order
  3. "makes the dream work"
  4. a place where goods are stored
  5. used to information from one company to another without using paper

10 Clues: no mistakes • "makes the dream work" • Mays moves lots of ____ • a place where goods are stored • a product that is temporarily out of order • to pay or collect money there should be an ____ • moving goods from the manufacturer to the retailer • a specified sum of money before something can be acquired • the amount of money expected or required for goods and/or services • ...

ONFS NB Customer Service Week 2022-10-04

ONFS NB Customer Service Week crossword puzzle
Across
  1. Keeping all your ducks in a row
  2. Order in which to complete task
  3. Agents appreciate you going __ and beyond to assist
Down
  1. information received on a past experience
  2. Well versed with information
  3. correct in all details, exact
  4. Positive word of _ is a great way to get new agents
  5. Having __ for agents shows you care
  6. Policies go through the New Business __
  7. quick and responsive

10 Clues: quick and responsive • Well versed with information • correct in all details, exact • Keeping all your ducks in a row • Order in which to complete task • Having __ for agents shows you care • Policies go through the New Business __ • information received on a past experience • Positive word of _ is a great way to get new agents • ...

Nassau Customer Service Week Crossword 2022-10-18

Nassau Customer Service Week Crossword crossword puzzle
Across
  1. our NEW partner in service
  2. CEO
  3. company acquired in 2020
  4. Our NEW system like Vantage
  5. Your carrier of choice
Down
  1. Our NEW system like Compass
  2. 2022 sales goal
  3. COO
  4. Chief Service Officer
  5. an FIA product

10 Clues: COO • CEO • an FIA product • 2022 sales goal • Chief Service Officer • Your carrier of choice • company acquired in 2020 • our NEW partner in service • Our NEW system like Compass • Our NEW system like Vantage

RISMA Core Values - Customer Service 2017-08-03

RISMA Core Values - Customer Service crossword puzzle
Across
  1. Social media feedback that grades companies with stars
  2. listening to members when they voice any complaints
  3. To show appreciation
  4. An active survey stands in all our clubs
  5. A call or tour that inspects employees and club overall
  6. Planet Fitness is known for being “free” of this
Down
  1. To mirror one’s facial expressions and verbal tone
  2. Customer Service strengthens relations with members and help improve the club’s member _____
  3. Motivated to relieve one’s suffering
  4. A vital part to any business

10 Clues: To show appreciation • A vital part to any business • Motivated to relieve one’s suffering • An active survey stands in all our clubs • Planet Fitness is known for being “free” of this • To mirror one’s facial expressions and verbal tone • listening to members when they voice any complaints • Social media feedback that grades companies with stars • ...

CEE Customer Service Appreciation Week! 2025-09-17

CEE Customer Service Appreciation Week! crossword puzzle
Across
  1. The first step in understanding a customer's needs
  2. Essential skill when supporting frustrated customers
  3. CEE has earned 37 ___ awards over the past 3 years
  4. What agents do to fix customer concerns
Down
  1. What does the 2nd "E" in CEE stand for?
  2. What does the "A" in SAM stand for?
  3. The backbone of customer success
  4. The ability to understand a customer's feelings
  5. What does "O" stand for in OS?
  6. At TELUS, we put customers ___

10 Clues: What does "O" stand for in OS? • At TELUS, we put customers ___ • The backbone of customer success • What does the "A" in SAM stand for? • What does the 2nd "E" in CEE stand for? • What agents do to fix customer concerns • The ability to understand a customer's feelings • The first step in understanding a customer's needs • ...

Distribution & Promotion 2023-03-13

Distribution & Promotion crossword puzzle
Across
  1. channels of ________ are the routes that products and services take from the time they are produced to the time they are consumed
  2. a type of buying decision based on the logical reasoning of customers
  3. promotion offering an incentive to customers in order to increase sales
  4. the act of establishing a favorable relationship with customers and the general public
  5. the original, creative work of an artist or inventor
  6. moves product directly from the manufacturer to the consumer
  7. any means of communication that reaches very large numbers of people
  8. type of marketing that involves the use of visual media to promote, sell, and distribute a product or service to a targeted audience
  9. a paid form of communication sent out by businesses about a product or service
  10. using the phone to market a product or service
Down
  1. involves the locations and methods used to make products and services available to customers
  2. a type of selling with direct communication between a prospective buyer and a sales representative
  3. a nonpaid form of communication that calls attention to your business through media coverage
  4. coordination of manufacturers, suppliers, and retailers working together to meet a customer need for a product or service
  5. a written statement meant to inform the media of an event or product, is a good publicity tool
  6. uses intermediaries
  7. a type of buying decision based on desire to have a specific product or service
  8. a refund offered to people who purchase a product
  9. a type of distribution that not only includes transportation, but also storage and handling of products and packaging within a channel of distribution

19 Clues: uses intermediaries • using the phone to market a product or service • a refund offered to people who purchase a product • the original, creative work of an artist or inventor • moves product directly from the manufacturer to the consumer • any means of communication that reaches very large numbers of people • ...

Marketing Terms 2016-09-01

Marketing Terms crossword puzzle
Across
  1. Predict future sales and revenue
  2. Product, place, price, promotion
  3. An action that is done for you
  4. The process of physically delivering goods to customers
  5. Dynamic activities that focus on the customer to generate a profitable exchange
  6. The amount of money requested or exchanged for a product
  7. Guides a company so that it avoids lost sales, lost opportunities, poor product planning, etc.
  8. Making products available to customers
  9. A concept, cause, issue, image, or philosophy that can be marketed
Down
  1. A plan of action for marketing a product
  2. The specific group of customers whose needs a company will focus on satisfying
  3. A physical item
  4. An individual or group who buys products
  5. The process of telling people about the product and the company that offers it
  6. Anything that can be bought or sold
  7. Helps a company determine its Strengths, Weaknesses, Opportunities, and Threats

16 Clues: A physical item • An action that is done for you • Predict future sales and revenue • Product, place, price, promotion • Anything that can be bought or sold • Making products available to customers • A plan of action for marketing a product • An individual or group who buys products • The process of physically delivering goods to customers • ...

Stiiizy 2023-02-08

Stiiizy crossword puzzle
Across
  1. To impact the cannabis industry world-wide by operating high performance and premium retail stores
  2. Practice growth mindset; remain humble and curious in order to develop professionally and personally
  3. high THC, cannabis derived terpenes, distillate
  4. Empower those around you through positive teamwork, accountability, and trust
  5. full spectrum, all natural, no solvents used at all
  6. Staff Discounted Unit
Down
  1. Motivate desired actions in others by modeling the way
  2. liquid live resin, full spectrum oil
  3. Relentlessly drive to exceed expectations and deliver results with maximum urgency
  4. best of both worlds, anytime use, combination
  5. What you taste and smell from cannabis
  6. high THC, botanical terpenes, distillate
  7. To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long term customer loyalty
  8. Drive creativity and resourcefulness through courageous problem solving
  9. relaxing, sleepy, pain relief, night time use
  10. uplifting, energetic, bright, day time use

16 Clues: Staff Discounted Unit • liquid live resin, full spectrum oil • What you taste and smell from cannabis • high THC, botanical terpenes, distillate • uplifting, energetic, bright, day time use • best of both worlds, anytime use, combination • relaxing, sleepy, pain relief, night time use • high THC, cannabis derived terpenes, distillate • ...

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 & 2 2023-10-17

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 & 2 crossword puzzle
Across
  1. bertindak sebagai pemberi informasi mengenai produk perbankan, menjelaskan manfaat atau karakteristik produk yang akan digunakan menjawab pertanyaan nasabah.
  2. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian
  3. bertindak sebagai penerima tamu yang datangke bank dengan ramah, sopan, tenang, simpatik, menarik dan menyenangkan Customer Service memberikan perhatian dan ucapan salam kepada nasabah yang datang dan berbicara dengan jelas, merupakan tugas CS sebagai
  4. artinya service
Down
  1. berarti pelanggan
  2. bertindak sebagai pemberi segala informasi mengenai produk dan jasa yang ditawarkan serta memberi kemudahan kepada nasabah
  3. Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan
  4. bertindak atau berusaha untuk menjual produk perbankan diperlukan pendekatan-pendekatan kepada nasabah untuk sedia menggunakan produknya dan juga berusaha mencari nasabah baru.
  5. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS
  6. Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS

10 Clues: artinya service • berarti pelanggan • Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan • Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian • ...

Digital buzzwords 2019-04-05

Digital buzzwords crossword puzzle
Across
  1. A unified customer journey across all platforms
  2. A person with a large social media following who can affect buying decisions and trends
  3. The integration of digital technology and tools into all areas of a business
  4. Strategically improving a product or service to get the best performance
Down
  1. A word to describe an ideal customer journey, without any pain points that stop users achieving their goal
  2. The process of translating an idea or invention into a product or service that creates new value
  3. A technique used by startups to get a product into the hands of as many people as possible as quickly as possible
  4. A technique to encourage engagement by introducing elements of competition, achievements etc.
  5. An acronym to describe the smallest possible product that can be released
  6. A brand that overtakes the market leader by offering a new proposition

10 Clues: A unified customer journey across all platforms • A brand that overtakes the market leader by offering a new proposition • Strategically improving a product or service to get the best performance • An acronym to describe the smallest possible product that can be released • The integration of digital technology and tools into all areas of a business • ...

Marketing Vocab Review 2025-02-10

Marketing Vocab Review crossword puzzle
Across
  1. Age, Gender, Education, Occupation,Income
  2. Wants + Buying Power =
  3. The group of potential buyers.
  4. A state of felt deprivation
  5. The amount that consumers will be willing to pay for a product.
  6. Any actions a company takes to attract an audience to the company's product or services
  7. Revolution which was a time of rapid social change motivated by innovations
  8. Being able to physically touch a product means the product is _________
  9. The person who uses the product
Down
  1. The consideration of where the product should be available
  2. Intangible items that satisfy a customer’s needs and wants
  3. The person who purchases the product. In many cases, the customer is also the consumer.
  4. Products that are simply desired by the consumer
  5. The group of consumers a business desires to have as customers.
  6. Food, clothing, shelter, safety are _________ needs
  7. A product or service you cannot physically touch
  8. Newspapers and magazines are an example of _______ marketing
  9. Tangible items that satisfy customers’ needs and wants.

18 Clues: Wants + Buying Power = • A state of felt deprivation • The group of potential buyers. • The person who uses the product • Age, Gender, Education, Occupation,Income • Products that are simply desired by the consumer • A product or service you cannot physically touch • Food, clothing, shelter, safety are _________ needs • ...

NPS Pulse Series 2022-07-15

NPS Pulse Series crossword puzzle
Across
  1. An Installation process at customer’s premise falls into i-____ as part of customer’s journey.
  2. In NPS scoring, a scale from 7 to 8 is called __.
  3. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called _ NPS.
  4. In Episode NPS, there will be 5 step customer moments which are Discover, Join, __ , Engage, Pay and Stay
  5. Dissatisfied customers which are rated 0 to 6 are called __.
  6. It is _ in TM responsible for ensuring customer experience excellence
  7. To measure net promoter score, you need to __ percentage of detractors from the percentage of promoters.
  8. It is an information about reactions to a product or a person’s performance of a task which is used as a basis for improvement. What is it?
  9. In i-Use episode, a _ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
Down
  1. Touchpoint NPS or called tNPS is to measure customer experience for a particular __ on each TM Care Crew engagement with customers.
  2. ___ of a company will be based on customer’s feedback.
  3. On a company that have more promoters and fewer detractors is going __ more than other competitors.
  4. If a customers satisfied with our service are called _.
  5. To learn customer relationships better, company use _ to tell employees what really mattered.
  6. Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS.

15 Clues: In NPS scoring, a scale from 7 to 8 is called __. • ___ of a company will be based on customer’s feedback. • If a customers satisfied with our service are called _. • Dissatisfied customers which are rated 0 to 6 are called __. • It is _ in TM responsible for ensuring customer experience excellence • ...

Customer journey words 2025-11-24

Customer journey words crossword puzzle
Across
  1. What customers feel when they like a service
  2. A message after service to check if all is well
Down
  1. The path a customer follows
  2. A person who buys products
  3. To ask customers for opinions

5 Clues: A person who buys products • The path a customer follows • To ask customers for opinions • What customers feel when they like a service • A message after service to check if all is well

Temco Logistics 2022-02-14

Temco Logistics crossword puzzle
Across
  1. Team calls dispatch and states the roads are too marrow to complete delivery they need to request this.
  2. Restroom, Coaching, Meeting, Break, Lunch are what?
  3. Customers old unit.
  4. Every agent has worked with tabitha on this individually.
  5. Starcenter has these to keep track of who calls in and why.
  6. Talk time, Pause time, Number of calls per hour are called what?
  7. Customers needs to call them to confirm replacements. Only this manufacturer needs customer confirmation.
  8. Customer calls in to complain that their unit doesnt start but its plugged in.
  9. Customer wants to return the unit within 30 days from delivery.
  10. Delivery team damaged customers home.
  11. Customer has a damage unit but refuses the replacement but wants the other option.
  12. Customer is requesting to open their unit door the other way what can they request?
Down
  1. Customer needs these when installing units in the garage.
  2. Routing purpose and only temco agents can see this but not manufactures or home depot.
  3. When customers calls in and starts being aggressive you can transfer them where?
  4. customer needs this in order to have one unit on top of the other.
  5. Customer has the unit but needs to reschedule an install.
  6. where appliances come from originally
  7. You have these once a week.
  8. Drivers calls customers 30 minutes prior to arrival.
  9. customer has 48 hours to report damages/defective units to get.
  10. When team goes out and doesnt have the unit on the truck we need to perform this to find the unit.
  11. Customer cancels and needs this to get a refund.
  12. Home depot calls in to request these to get the customer their refund.

24 Clues: Customers old unit. • You have these once a week. • where appliances come from originally • Delivery team damaged customers home. • Customer cancels and needs this to get a refund. • Restroom, Coaching, Meeting, Break, Lunch are what? • Drivers calls customers 30 minutes prior to arrival. • Customer needs these when installing units in the garage. • ...

CSA 2019-11-19

CSA crossword puzzle
Across
  1. This is the place where we sell
  2. This is our end goal
  3. We always aim for it
  4. it is because of them we get paid
Down
  1. It's our Brand
  2. Our Stores are known for this
  3. we use this to attract our customer providing great value to their money

7 Clues: It's our Brand • This is our end goal • We always aim for it • Our Stores are known for this • This is the place where we sell • it is because of them we get paid • we use this to attract our customer providing great value to their money

6.1 Term 1 Vocabulary 2020-12-16

6.1 Term 1 Vocabulary crossword puzzle
Across
  1. A table where you work
  2. A person receiving a service
  3. I want to ________ a cake
  4. Drugstore or pharmacy
  5. Do you ______ the answer?
  6. Cars use them to move easily
Down
  1. I ______ English and Spanish
  2. A sports teacher
  3. A person who cleans
  4. It can be sunny, cloudy, hot

10 Clues: A sports teacher • A person who cleans • Drugstore or pharmacy • A table where you work • I want to ________ a cake • Do you ______ the answer? • I ______ English and Spanish • A person receiving a service • It can be sunny, cloudy, hot • Cars use them to move easily

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 2023-10-17

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 crossword puzzle
Across
  1. bertindak sebagai pemberi informasi mengenai produk perbankan, menjelaskan manfaat atau karakteristik produk yang akan digunakan menjawab pertanyaan nasabah.
  2. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian
  3. bertindak sebagai penerima tamu yang datangke bank dengan ramah, sopan, tenang, simpatik, menarik dan menyenangkan Customer Service memberikan perhatian dan ucapan salam kepada nasabah yang datang dan berbicara dengan jelas, merupakan tugas CS sebagai
  4. artinya service
Down
  1. berarti pelanggan
  2. bertindak sebagai pemberi segala informasi mengenai produk dan jasa yang ditawarkan serta memberi kemudahan kepada nasabah
  3. Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan
  4. bertindak atau berusaha untuk menjual produk perbankan diperlukan pendekatan-pendekatan kepada nasabah untuk sedia menggunakan produknya dan juga berusaha mencari nasabah baru.
  5. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS
  6. Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS

10 Clues: artinya service • berarti pelanggan • Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan • Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian • ...

service vocab 2022-05-03

service vocab crossword puzzle
Across
  1. an amount of money typically based on a percentage of the final bill, voluntarily added by the customer to show appreciation for good service
  2. a computerized ordering system that allows the wait staff to remotely send the order electronically to the kitchen
  3. a part of a meal that is served at one time
  4. to bring dishes to the table without using a tray
  5. a dish placed under another dish to protect the table from spills
Down
  1. emphasizing a particular menu item to a customer
  2. to bring dishes to the table at one time using a large tray
  3. complete place setting for one person, includes china, glassware, and flatware
  4. suggesting a larger size or better quality than the customers’ original order.
  5. the group of tables a service staff member is responsible for serving.

10 Clues: a part of a meal that is served at one time • emphasizing a particular menu item to a customer • to bring dishes to the table without using a tray • to bring dishes to the table at one time using a large tray • a dish placed under another dish to protect the table from spills • the group of tables a service staff member is responsible for serving. • ...

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 & 2 2023-10-17

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 & 2 crossword puzzle
Across
  1. bertindak sebagai pemberi informasi mengenai produk perbankan, menjelaskan manfaat atau karakteristik produk yang akan digunakan menjawab pertanyaan nasabah.
  2. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian
  3. bertindak sebagai penerima tamu yang datangke bank dengan ramah, sopan, tenang, simpatik, menarik dan menyenangkan Customer Service memberikan perhatian dan ucapan salam kepada nasabah yang datang dan berbicara dengan jelas, merupakan tugas CS sebagai
  4. artinya service
Down
  1. berarti pelanggan
  2. bertindak sebagai pemberi segala informasi mengenai produk dan jasa yang ditawarkan serta memberi kemudahan kepada nasabah
  3. Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan
  4. bertindak atau berusaha untuk menjual produk perbankan diperlukan pendekatan-pendekatan kepada nasabah untuk sedia menggunakan produknya dan juga berusaha mencari nasabah baru.
  5. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS
  6. Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS

10 Clues: artinya service • berarti pelanggan • Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan • Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian • ...

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kleas XI PMR 1 2023-10-17

MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kleas XI PMR 1 crossword puzzle
Across
  1. bertindak sebagai pemberi informasi mengenai produk perbankan, menjelaskan manfaat atau karakteristik produk yang akan digunakan menjawab pertanyaan nasabah.
  2. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian
  3. bertindak sebagai penerima tamu yang datangke bank dengan ramah, sopan, tenang, simpatik, menarik dan menyenangkan Customer Service memberikan perhatian dan ucapan salam kepada nasabah yang datang dan berbicara dengan jelas, merupakan tugas CS sebagai
  4. artinya service
Down
  1. berarti pelanggan
  2. bertindak sebagai pemberi segala informasi mengenai produk dan jasa yang ditawarkan serta memberi kemudahan kepada nasabah
  3. Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan
  4. bertindak atau berusaha untuk menjual produk perbankan diperlukan pendekatan-pendekatan kepada nasabah untuk sedia menggunakan produknya dan juga berusaha mencari nasabah baru.
  5. secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS
  6. Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS

10 Clues: artinya service • berarti pelanggan • Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan • Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian • ...

Find the Violation 2022-11-07

Find the Violation crossword puzzle
Across
  1. Someone calls in to look up someone to do small jobs around the house.
  2. Customer wants to get a new __ to mow her lawn and take care of all the weeds that are popping up.
  3. A CEO wants to ____ the employee due to the criminal information they found using our website, CEO no longer wants them working for the company.
  4. What do you call the person that is in charge of renting to someone
  5. Customer states they used it for tenant screening and wants to __ the person they are renting to since they found a criminal record.
  6. Someone calls to look up a potential ____ for their mom/grandma.
Down
  1. Customer tells you they are using it to do a __ for a potential loan
  2. Customer wants to hire a ____ to help her take care of her two year old.
  3. CEO calls in to ___ the employee they did a background check on, they think that they will be a great fit for the company.
  4. Someone tells you “I used the site to hire for my business”
  5. Caller says they are calling in for their boss to get logged into the account. After asking some questions you realize they are using the service for…
  6. Customer says “I was doing a search for potential roommate”

12 Clues: Someone tells you “I used the site to hire for my business” • Customer says “I was doing a search for potential roommate” • Someone calls to look up a potential ____ for their mom/grandma. • What do you call the person that is in charge of renting to someone • Customer tells you they are using it to do a __ for a potential loan • ...

Banking jobs-Joseph Reveles 2018-03-09

Banking jobs-Joseph Reveles crossword puzzle
Across
  1. performs a variety of administrative tasks to support closing of commercial and agricultural loans, including preparing all closing documents through the loan documentation system.
  2. will be responsible for the overall management of the bank's IT program
  3. Services new customer accounts and assists in the branch with various other operational duties.
  4. Manages the day-to-day operation and help desk staff
Down
  1. Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment
  2. Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  3. represent the bank, but I also work to find the best products and services for the person on the other end of the line.
  4. responsible for providing analysis used in underwriting and asset management of consumer, C&I;, and CRE loans.

8 Clues: Manages the day-to-day operation and help desk staff • will be responsible for the overall management of the bank's IT program • Services new customer accounts and assists in the branch with various other operational duties. • responsible for providing analysis used in underwriting and asset management of consumer, C&I;, and CRE loans. • ...

CCNA 4 2015-12-17

CCNA 4 crossword puzzle
Across
  1. A header bit transmitted by the destination terminal requesting that the source terminal send data more slowly.
  2. Companies that provide voice over cable services.
  3. The actual copper or fiber cable that connects the CPE to the CO of the service provider
  4. The rate at which a Frame Relay network agrees to transfer information under normal conditions.
  5. Analog network that carries voice over wire.
  6. Is a routing technique where a network connection to a remote site is established only when needed.
  7. DCE consists of devices that put data on the local loop.
  8. Where the local loop can connect to the service provider’s network
  9. Devices and inside wiring located on the enterprise edge connecting to a carrier link.
  10. determines the acceptable packet size 4 transmission searches for errors in configuration.
  11. – A local telephone company office to which all local loops in a given area connect.
  12. A virtual circuit that is dynamically established on demand and is torn down when transmission is complete
  13. Is a packet-switching telecommunication service designed for cost-efficient data transmission
  14. Is a digital-interface device used to connect a data terminal equipment.
  15. The customer devices that pass the data from a customer network
  16. Is an authentication protocol that uses a password.
  17. Is a bit used to indicate that the frame has a lower importance than other frames and should be dropped first if the network experienced congestion.
  18. A set of enhancements to the basic Frame Relay specification.
Down
  1. Entries entered at boot time on a switch. Used for data transfers
  2. voice-grade telephone service employing analog signal transmission over copper loops.
  3. A channel number which is attached to data frames to tell a Frame Relay network how to route the data.
  4. authenticates a user or network host to an authenticating entity.
  5. A bit in a frame to inform the receiving DTE device that congestion was experienced in the path from the source to the destination and to slow down
  6. is the application of computer vision techniques to the image retrieval problem.
  7. A protocol that establishes and configures different network layer protocol.
  8. Is a telephone exchange or switching system that serves a private organization
  9. Is a data link protocol used to establish a direct connection between two nodes.
  10. Is the point at which the service provider’s responsibility ends.
  11. Capable of transferring voice, video, and data through private and public networks.

29 Clues: Analog network that carries voice over wire. • Companies that provide voice over cable services. • Is an authentication protocol that uses a password. • DCE consists of devices that put data on the local loop. • A set of enhancements to the basic Frame Relay specification. • The customer devices that pass the data from a customer network • ...

Setting the Stage 2025-02-03

Setting the Stage crossword puzzle
Across
  1. sometimes also called vendors, these are partners from whom we receive the parts and products necessary for our business
  2. a person or institution that purchases goods or services
  3. those factors or elements in a firm’s immediate environment that affect its performance and decision-making
  4. how a product can be useful to customers in a way that convinces them to make a purchase
  5. the cost that consumers pay in order to acquire a product or service
  6. the individual or organization that supplies the need-satisfying product, service, or experience
  7. a person who purchases a product or service
  8. any type of marketing communication used to inform audiences of the relative merits or a product, service, or brand
  9. the activities a company undertakes to promote the buying or selling of a product or service
Down
  1. companies that purchase large quantities of products from producers and then sell to smaller businesses, such as retail stores
  2. the difference between a customer’s evaluation of the benefits and costs of one product when compared with others
  3. the set of external factors and forces, not controlled by the company, that influence its operations
  4. the final user of a purchased product or service
  5. the geographical location in which the company sells its products and/or provides its services
  6. companies that purchase large quantities of goods from producers and then sell smaller quantities to end customers for personal use or consumption
  7. anything that can be offered to a market that might satisfy a want or need

16 Clues: a person who purchases a product or service • the final user of a purchased product or service • a person or institution that purchases goods or services • the cost that consumers pay in order to acquire a product or service • anything that can be offered to a market that might satisfy a want or need • ...

Fundamentals of Marketing Mix 2023-10-04

Fundamentals of Marketing Mix crossword puzzle
Across
  1. form of communication used to inform, persuade, and remind customers about a product or service.
  2. Audience/A group of potential customers who share common characteristics and are the target of marketing efforts.
  3. marketing mix element that deals with how a product or service is made available to the customer.
  4. "P" in the marketing mix that involves determining the monetary value of a product or service.
  5. marketing strategy that involves adjusting the price of a product based on the customer's perceived value.
  6. process of designing and creating a unique image and identity for a product or brand.
  7. marketing mix element that pertains to the physical characteristics and features of a product or service.
Down
  1. marketing mix element that involves determining how and where a product or service will be sold.
  2. pricing strategy where products are initially sold at a very low price to gain market share.
  3. marketing strategy that focuses on making a product or service stand out from competitors.
  4. place where a product or service is made, stored, and distributed before it reaches customers.
  5. four elements of the marketing mix are often referred to as the "4 ____."

12 Clues: four elements of the marketing mix are often referred to as the "4 ____." • process of designing and creating a unique image and identity for a product or brand. • marketing strategy that focuses on making a product or service stand out from competitors. • pricing strategy where products are initially sold at a very low price to gain market share. • ...

Survivor Tbu 2024-06-06

Survivor Tbu crossword puzzle
Across
  1. The ability to emotionally understand what the customer feel, see things from their point of view
  2. A process that involves sending and receiving messages with the customer
  3. Means change. You can also hear is as modification
  4. satisfied experience with our service
  5. Arrange to have a new reservation
Down
  1. Amount which is blocked from your credit card when you take the car
  2. No major amendments can be with this insurance
  3. Ready to use emails for different scenarios
  4. Guides that show us how to deal with different cases
  5. Security & verification process

10 Clues: Security & verification process • Arrange to have a new reservation • satisfied experience with our service • Ready to use emails for different scenarios • No major amendments can be with this insurance • Means change. You can also hear is as modification • Guides that show us how to deal with different cases • ...

Top Ten Team 4 2021-10-06

Top Ten Team 4 crossword puzzle
Across
  1. take ownership of the call, introduce financial well being, part of the call handling model
  2. when in doubt fill it out, for upset customers
  3. first part of our call handling model, used with every customer
  4. identify and protect the customer
  5. the fountain of information
  6. a one-stop-shop in spirit that narrows down by time and reason
Down
  1. something we use to figure out a caller's actual issue
  2. how PNC determines the status of customers funds
  3. a tool that empowers customers to use self-service options
  4. identifying suspicious activity, mitigating potential risk during calls

10 Clues: the fountain of information • identify and protect the customer • when in doubt fill it out, for upset customers • how PNC determines the status of customers funds • something we use to figure out a caller's actual issue • a tool that empowers customers to use self-service options • a one-stop-shop in spirit that narrows down by time and reason • ...

Unit 6 Vocab Test 2022-02-24

Unit 6 Vocab Test crossword puzzle
Across
  1. The customer gave a long _____ to corporate about the company’s poor customer service.
  2. The ___ players did not play much in the game.
  3. It is an ____ fact 1+1=2.
  4. I have never seen my teacher act _____.
  5. She is suspected of _____ in the crime.
Down
  1. She was under ____ for being a suspect in a crime.
  2. A neutral color _____ will look good with the furniture.
  3. The therapist’s ____ allowed her to connect to patients better.
  4. The basketball player was ______ after being benched the whole game.
  5. She became very ____ after waiting for hours in traffic.

10 Clues: It is an ____ fact 1+1=2. • I have never seen my teacher act _____. • She is suspected of _____ in the crime. • The ___ players did not play much in the game. • She was under ____ for being a suspect in a crime. • A neutral color _____ will look good with the furniture. • She became very ____ after waiting for hours in traffic. • ...

Business 2025-08-11

Business crossword puzzle
Across
  1. Work done for someone, often in exchange for payment.
  2. A person who buys goods or services from a business.
  3. A person responsible for leading a team or department.
  4. document listing goods or services provided, with prices.
  5. The total income a business receives from sales.
Down
  1. Money earned after all expenses are paid.
  2. An organization or business entity that provides goods or services.
  3. A place or system where goods or services are bought and sold.
  4. A written agreement between two or more parties.
  5. Goods that a business sells to meet customer needs.

10 Clues: Money earned after all expenses are paid. • A written agreement between two or more parties. • The total income a business receives from sales. • Goods that a business sells to meet customer needs. • A person who buys goods or services from a business. • Work done for someone, often in exchange for payment. • A person responsible for leading a team or department. • ...

Entrepreneurship 2022-02-15

Entrepreneurship crossword puzzle
Across
  1. certain goods required to be produced, specialised order
  2. is the process by which inputs are converted into outputs
  3. enable the delivery of the good to the customer
  4. the legal owner of the business who offers the franchise
Down
  1. is the process of generating customer awareness towards a good or service
  2. set quantities of goods are produced.
  3. is the person or organisation seeking franchise from franchisor
  4. raw-materials get processed and take place of a final good
  5. this sector involves the extraction and development of raw-materials
  6. also know as mass production

10 Clues: also know as mass production • set quantities of goods are produced. • enable the delivery of the good to the customer • certain goods required to be produced, specialised order • the legal owner of the business who offers the franchise • is the process by which inputs are converted into outputs • raw-materials get processed and take place of a final good • ...

MSQ 2022-05-03

MSQ crossword puzzle
Across
  1. Most outsourcing belongs in the _______
  2. This person was August 2018 Mod of the Month
  3. ModSquad's original name: ___________ ModSquad
  4. The Mods provide ______ support, content moderation, trust and safety, community management, and social media services.
Down
  1. 2022 Stevie _______ winner for Sales & Customer Service
  2. This brand says that we're "the exception that proves the rule."
  3. Our passion is supporting _______ Life as our main fundraising campaign for nine years.
  4. Our patent-pending security platform
  5. A 2 letter brand name listed on the "Our Work" page of our new site
  6. We're the oringinal _________ CX company

10 Clues: Our patent-pending security platform • Most outsourcing belongs in the _______ • We're the oringinal _________ CX company • This person was August 2018 Mod of the Month • ModSquad's original name: ___________ ModSquad • 2022 Stevie _______ winner for Sales & Customer Service • This brand says that we're "the exception that proves the rule." • ...

Business Studies 2012-12-20

Business Studies crossword puzzle
Across
  1. trader / The most common and most simple form of business organisation, often just one person.
  2. / The service or physical good being sold by the company.
  3. satisfaction / How happy the customer is with the product or service.
  4. / The simplest way two or more people can be in business together, where partners are jointly and personally responsible for debts.
  5. company / A business recognised as a legal unit that offers investors (shareholders) limited liability.
  6. description / A detailed statement of the nature of the jobs and the tasks involved.
  7. / The will to work due to the enjoyment of the work itself.
  8. / The value of sales made during a trading period, also called revenue.
  9. / When revenue is less than costs.
Down
  1. / An agreement between businesses owners to combine two businesses and operate as a larger one.
  2. / The amount sold or the value sold.
  3. Leadership / Mangers who involve workers and less senior managers in decision-making.
  4. / The legal right to use the name and logo of an exsisting firm and sell the same products.
  5. / Money that the businss has available to it straight away, such as money in its bank account.
  6. / What is left after costs have been deducted from revenue.
  7. of scale / The average costs of each item fall as a firm expands.
  8. / The place (real or virtual) in which the business operates.
  9. / An increase in turnover (sales), market share or profit.
  10. / When a worker is paid a fixed amount per month or year, no matter what hours they work.

19 Clues: / When revenue is less than costs. • / The amount sold or the value sold. • / The service or physical good being sold by the company. • / An increase in turnover (sales), market share or profit. • / What is left after costs have been deducted from revenue. • / The will to work due to the enjoyment of the work itself. • ...

Business Economics Module 1&2 2025-02-11

Business Economics Module 1&2 crossword puzzle
Across
  1. An organization that produces and sells goods or services to satisfy consumer needs and make a profit.
  2. As the price of a good increases, the quantity supplied also increases; as price decreases, quantity supplied decreases.
  3. – The quantity of a product or service that consumers are willing and able to purchase at different price levels.
  4. Competition – A market structure where many small firms sell identical products, and no single seller can influence price (e.g., agricultural markets).
  5. The exchange of one benefit or advantage for another, often involving a compromise.
  6. A market structure where a few large firms control most of the market and may engage in competition or collusion (e.g., automobile or airline industries).
  7. A business approach used to determine the best price for a product or service, considering factors like costs, competition, market demand, and customer perception to maximize profitability and market share.
  8. The fundamental economic problem of having unlimited wants but limited resources to satisfy them.
  9. A combination of capitalism and socialism, where both private businesses and the government play roles in economic decision-making.
  10. An economic system where the government controls key industries and resources to promote social welfare, aiming for economic equality.
  11. The point where supply and demand meet, determining the market price and quantity of a product.
  12. The measure of how much demand or supply responds to changes in price.
Down
  1. The process by which businesses add value to a product or service through different activities like production, marketing, distribution, and customer service.
  2. As the price of a good increases, the quantity demanded decreases; as price decreases, the quantity demanded increases.
  3. The next best alternative that is given up when making a decision.
  4. – The quantity of a product or service that producers are willing and able to offer at different price levels.
  5. A market structure where a single company dominates an industry and controls prices due to a lack of competition (e.g., electricity providers in some regions).
  6. A market structure with many companies selling similar but slightly different products, allowing for some price control (e.g., clothing brands, restaurants).
  7. Intangible products that provide value through actions or expertise, such as healthcare, education, and banking.
  8. Tangible products that can be touched, stored, and sold, such as clothing, electronics, and food.
  9. Any place or system where buyers and sellers interact to exchange goods and services.
  10. An economic system where private individuals and businesses own resources and operate for profit with minimal government interference. Prices are determined by supply and demand.

22 Clues: The next best alternative that is given up when making a decision. • The measure of how much demand or supply responds to changes in price. • The exchange of one benefit or advantage for another, often involving a compromise. • Any place or system where buyers and sellers interact to exchange goods and services. • ...

Chapter 12 Vocabulary 2017-10-18

Chapter 12 Vocabulary crossword puzzle
Across
  1. Building good relations with the company's various publics
  2. Engaging directly with individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships
  3. Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor
  4. Specific blend of promotion tools used to engage customers. communicate customer value, and build customer relationships
Down
  1. Carefully integrating and coordinating the company's many communications channels to deliver a clear, consistent, and compelling message about the organization and its brands
  2. Personal customer interactions by the firm's sales force for the purpose of encouraging customers, making sales, and building customer relationships
  3. Small incentives to encourage the purchase or sale of a product or service
  4. Creating, inspiring, and sharing brand messages and conversations with and among consumers across a fluid mix of paid, owned, earned, and shared channels

8 Clues: Building good relations with the company's various publics • Small incentives to encourage the purchase or sale of a product or service • Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor • ...

Audiology Crosssword 2019-11-20

Audiology Crosssword crossword puzzle
Across
  1. Name of one of out Spoke stores (7)
  2. The act of a professional looking into a customers ear (8)
  3. How we remove ear wax (12)
  4. Untreated hearing increases the risk of what? (8)
  5. Measuring the quietest sounds a customer can hear (10)
  6. Name of the Audiology booking system (5)
Down
  1. Branded hearing aids we sell, also available in our own brand (2,7)
  2. Specsavers own brand of hearing aids (7)
  3. Which type of clinician can perform Full Hearing Tests (Hearing aid Consultations) (11)
  4. Awareness tool (8)
  5. A type of basic hearing test (8)
  6. The grommet that goes on the end of a RIC hearing aid (4)
  7. Name of appointment when a customer wants us to turn their hearing aid up (7)

13 Clues: Awareness tool (8) • How we remove ear wax (12) • A type of basic hearing test (8) • Name of one of out Spoke stores (7) • Specsavers own brand of hearing aids (7) • Name of the Audiology booking system (5) • Untreated hearing increases the risk of what? (8) • Measuring the quietest sounds a customer can hear (10) • ...

BPM 2025-03-11

BPM crossword puzzle
Across
  1. Customer would like to get a new debit card as theirs is damaged
  2. Where we go to place checks
  3. Customer needs to stop a check that has been lost in the mail
  4. John Smith gave you his ID and noticed it needed to be updated in our system
  5. Customer request to get 3 years of statements for checking account
  6. Customer would like their savings attached to their checking for overdraft protection
  7. While processing night drop one transaction was short $10
  8. Customer would like to add a POD to their checking account
  9. Customer would like their savings account added to their debit card
  10. Customer comes in looking to take money out of their IRA
Down
  1. Customer lost their card and it needs to be shut down
  2. We received a debit card for a customer to pick up and we need to log it
  3. Customer has a checking and savings but can only see their checking in online banking
  4. Customer said their SSN is incorrect in our system and needs to be updated
  5. Customer calls about a deposit into their account that they believe isn't theirs
  6. Customer needs to update their address

16 Clues: Where we go to place checks • Customer needs to update their address • Customer lost their card and it needs to be shut down • Customer comes in looking to take money out of their IRA • While processing night drop one transaction was short $10 • Customer would like to add a POD to their checking account • Customer needs to stop a check that has been lost in the mail • ...

PBSTT's Customer Service Week 2021 2021-09-30

PBSTT's Customer Service Week 2021 crossword puzzle
Across
  1. We should provide timely ______ to our customers
  2. We should be mindful of our ____ when speaking to customers
  3. We should greet our customers with a
  4. When a customer is upset, it is important that we remain _______
  5. Actively _____ to the customer
  6. We provide products and ______ to our customers
Down
  1. We must try to put ourselves in the customer's _____.
  2. Coworkers and customers both deserve our _____.
  3. Being a good _______ is an important aspect of communicating with customers
  4. Having _______for customers shows you care.(Rhymes with sympathy)

10 Clues: Actively _____ to the customer • We should greet our customers with a • Coworkers and customers both deserve our _____. • We provide products and ______ to our customers • We should provide timely ______ to our customers • We must try to put ourselves in the customer's _____. • We should be mindful of our ____ when speaking to customers • ...

Nassau Customer Service Week Crossword 2022-10-18

Nassau Customer Service Week Crossword crossword puzzle
Across
  1. Your carrier of choice
  2. 2022 sales goal
  3. CEO
  4. Our NEW system like Vantage
Down
  1. Our NEW system like Compass
  2. COO
  3. an FIA product
  4. Chief Service Officer
  5. our NEW partner in service
  6. company acquired in 2020

10 Clues: COO • CEO • an FIA product • 2022 sales goal • Chief Service Officer • Your carrier of choice • company acquired in 2020 • our NEW partner in service • Our NEW system like Compass • Our NEW system like Vantage

Pull Call Request Crossword 2023-08-15

Pull Call Request Crossword crossword puzzle
Across
  1. Another word for calls being recorded
  2. Once the Pull Call is worked these are emailed to you
  3. The only way we can put in for a Pull Call
  4. Customer service through online messages
  5. A copy made of a call
Down
  1. The printed version of conversation with ClickToChat
  2. The assistance provided to our insureds
  3. When a customer's needs are not met according to them and they need to speak with someone else
  4. The specific type of request required if a customer wants their call reviewed
  5. A verbal exchange or discussion

10 Clues: A copy made of a call • A verbal exchange or discussion • Another word for calls being recorded • The assistance provided to our insureds • Customer service through online messages • The only way we can put in for a Pull Call • The printed version of conversation with ClickToChat • Once the Pull Call is worked these are emailed to you • ...

Problem Solving 2024-12-23

Problem Solving crossword puzzle
Across
  1. Japanese term for "continuous improvement."
  2. If successful, apply the changes more.
  3. A system where production is based on customer demand rather than forecast.
  4. A methodology focused on maximizing value by minimizing waste.
  5. Carry out the changes on a small scale.
Down
  1. Look at the results to see if the changes worked.
  2. Unnecessary steps or resources in a process that LEAN aims to eliminate.
  3. The benefit a customer receives from a product or service.
  4. Decide what changes to make and how to do them.
  5. The smooth, uninterrupted movement of products or information through a process.

10 Clues: If successful, apply the changes more. • Carry out the changes on a small scale. • Japanese term for "continuous improvement." • Decide what changes to make and how to do them. • Look at the results to see if the changes worked. • The benefit a customer receives from a product or service. • A methodology focused on maximizing value by minimizing waste. • ...

NPS Pulse Series 2022-07-14

NPS Pulse Series crossword puzzle
Across
  1. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called ___ NPS.
  2. Dissatisfied customers which are rated 0 to 6 are called ____.
  3. Touchpoint NPS or called tNPS is to measure customer experience for a particular ____ on each TM Care Crew engagement with customers.
  4. In NPS scoring, a scale from 7 to 8 is called ____.
  5. Three types of NPS in TM. Relationship NPS, ___ NPS and Touchpoint NPS.
  6. In Episode NPS, there will be 5 step customer moments which are Discover, Join, __ , Engage, Pay and Stay
Down
  1. If a customers satisfied with our service are called ___.
  2. In i-Use episode, a ___ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
  3. To measure net promoter score, you need to ____ percentage of detractors from the percentage of promoters.
  4. It is an information about reactions to a product or a person’s performance of a task which is used as a basis for improvement. What is it?
  5. It is ___ in TM responsible for ensuring customer experience excellence
  6. On a company that have more promoters and fewer detractors is going ____ more than other competitors.
  7. _____ of a company will be based on customer’s feedback.
  8. An Installation process at customer’s premise falls into __ as part of customer’s journey.
  9. To learn customer relationships better, company use ___ to tell employees what really mattered.

15 Clues: In NPS scoring, a scale from 7 to 8 is called ____. • _____ of a company will be based on customer’s feedback. • If a customers satisfied with our service are called ___. • Dissatisfied customers which are rated 0 to 6 are called ____. • It is ___ in TM responsible for ensuring customer experience excellence • ...

The Silent Puzzle 2025-02-25

The Silent Puzzle crossword puzzle
Across
  1. - The primary tool for managing and maintaining customer page settings and configurations.
  2. - Responsible for collecting real time fares
  3. - It is referred to as the "Serverless Rendering"
  4. - Largest airline in the world
  5. - A premium feature that enables personalized fare marketing content based on the user's location.
  6. - Smallest airline in the world
Down
  1. - Airline code ZG
  2. - Endpoint found on city to city templates
  3. - Data Analytics 1st point of contact
  4. - Primary VPN used to securely connect to the US office network
  5. - A video/screen recording tool used to capture and share visual evidence of checks, findings, and demonstrations.
  6. - An airport and route collection service that connects to a customer - provided API
  7. - Powerful data visualization and business intelligence tool focused on tracking and analyzing data insights.

13 Clues: - Airline code ZG • - Largest airline in the world • - Smallest airline in the world • - Data Analytics 1st point of contact • - Endpoint found on city to city templates • - Responsible for collecting real time fares • - It is referred to as the "Serverless Rendering" • - Primary VPN used to securely connect to the US office network • ...

Unit 6 Vocab Test 2022-02-24

Unit 6 Vocab Test crossword puzzle
Across
  1. The basketball player was ______ after being benched the whole game.
  2. A neutral color _____ will look good with the furniture.
  3. The customer gave a long _____ to corporate about the company’s poor customer service.
  4. I have never seen my teacher act _____.
  5. She became very ____ after waiting for hours in traffic.
  6. She was under ____ for being a suspect in a crime.
Down
  1. The therapist’s ____ allowed her to connect to patients better.
  2. She is suspected of _____ in the crime.
  3. It is an ____ fact 1+1=2.
  4. The ___ players did not play much in the game.

10 Clues: It is an ____ fact 1+1=2. • She is suspected of _____ in the crime. • I have never seen my teacher act _____. • The ___ players did not play much in the game. • She was under ____ for being a suspect in a crime. • A neutral color _____ will look good with the furniture. • She became very ____ after waiting for hours in traffic. • ...

Entrepreneurship 2022-02-15

Entrepreneurship crossword puzzle
Across
  1. certain goods required to be produced, specialised order
  2. is the process by which inputs are converted into outputs
  3. enable the delivery of the good to the customer
  4. the legal owner of the business who offers the franchise
Down
  1. is the process of generating customer awareness towards a good or service
  2. set quantities of goods are produced.
  3. is the person or organisation seeking franchise from franchisor
  4. raw-materials get processed and take place of a final good
  5. this sector involves the extraction and development of raw-materials
  6. also known as mass production

10 Clues: also known as mass production • set quantities of goods are produced. • enable the delivery of the good to the customer • certain goods required to be produced, specialised order • the legal owner of the business who offers the franchise • is the process by which inputs are converted into outputs • raw-materials get processed and take place of a final good • ...

Initiating the Sales 2021-05-04

Initiating the Sales crossword puzzle
Across
  1. Type of communication expressed with clues and gestures
  2. Type of approach that asks the customer if they need assistance
  3. How many methods one can use in the initial approach to retail customers
  4. A sales person should be able to offer more than one
  5. Questions used to get specific information
  6. Type of approach that allows the sales person to make comments about a product
Down
  1. Approaching a customer starts with a...
  2. Stage of sale where the sales person sets up an appointment
  3. How many steps in the selling process
  4. Type of approach that greets customers

10 Clues: How many steps in the selling process • Type of approach that greets customers • Approaching a customer starts with a... • Questions used to get specific information • A sales person should be able to offer more than one • Type of communication expressed with clues and gestures • Stage of sale where the sales person sets up an appointment • ...

Upside Basics X-word 2018-03-22

Upside Basics X-word crossword puzzle
Across
  1. The physical headphones brand we offer
  2. Upside Customer Service Reps
  3. The rideshare company available on Upside
  4. The team that handles busted packages
  5. When 2 airlines work together on one flight
  6. The newest airline addition to the Upside family
Down
  1. Personal airline number to enter for your flight perks
  2. The team that handles uber ride notifications
  3. Where Upside is headquartered
  4. Upside's offer of Service, Deals, and Rewards
  5. The team that handles social media marketing
  6. How can you recommend your friends or anyone to Upside
  7. The main tool we use to access hotel inventory
  8. The tool we use to view PNRs and check flight availability
  9. The tool we use to send evaluations for our interactions
  10. The tool we view packages and make calculations in
  11. Upside's rental car company partner
  12. Acronym for the Upside created holiday celebrating our users

18 Clues: Upside Customer Service Reps • Where Upside is headquartered • Upside's rental car company partner • The team that handles busted packages • The physical headphones brand we offer • The rideshare company available on Upside • When 2 airlines work together on one flight • The team that handles social media marketing • The team that handles uber ride notifications • ...

So You Think You Know Marketing? 2022-11-22

So You Think You Know Marketing? crossword puzzle
Across
  1. The reason why billions of people watch short-form videos
  2. An avenue for digital marketing
  3. Human wants that are backed by buying power
  4. a process of informing and persuading the audience with solid content to influence them to buy products and/or services
  5. Acronym for a combination of practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle
  6. Acronym for specific keyword searches that are relevant to the target audience
Down
  1. Any activity or benefit that one party can offer to another which is essentially intangible and does not result in ownership of anything
  2. the means of distribution of products and services from the manufacturer to the consumer
  3. What you want to solve with your product or service through content marketing
  4. Key element of content marketing strategy

10 Clues: An avenue for digital marketing • Key element of content marketing strategy • Human wants that are backed by buying power • The reason why billions of people watch short-form videos • What you want to solve with your product or service through content marketing • Acronym for specific keyword searches that are relevant to the target audience • ...

Preventing PPC 2014-04-24

Preventing PPC crossword puzzle
Across
  1. One of the CoC categories
  2. We always want to provide this for our clients
  3. Compliance opportunity explaining how payments apply (Two Words)
  4. One of the CoC categories (hint: Customer _______)
  5. One of the CoC categories (hint: Customer ______)
  6. This critical opportunity can cause CM confusion
  7. Compliance opportunity when an account was not closed upon request
Down
  1. Compliance opportunity When APR is not described accurately (hint: it is a reg)
  2. This critical opportunity can cause CM to call again
  3. Compliance opportunity if we discourage a credit line increase (hint: it is a reg)
  4. Compliance opportunity when we do not 'opt out' correctly
  5. One of the CoC categories
  6. We need to use these in First Assist to service our clients
  7. This critical opportunity can cause declines

14 Clues: One of the CoC categories • One of the CoC categories • This critical opportunity can cause declines • We always want to provide this for our clients • This critical opportunity can cause CM confusion • One of the CoC categories (hint: Customer ______) • One of the CoC categories (hint: Customer _______) • This critical opportunity can cause CM to call again • ...

sports marketing 2024-11-12

sports marketing crossword puzzle
Across
  1. Moving people from one place to another
  2. involve renting a bus for a specific group or itinerary, often for a day trip, vacation, or special event.
  3. speed of service and efficiency is more important than a gourmet experience
  4. Reservations, Management, Housekeeping, Human Resources, Marketing
  5. The process of unloading a ship or airplane of passengers
  6. a vacation spent at home or nearby
  7. the assistance and advice provided by a company to those people who buy or use its products or services.
  8. responsible travel to natural areas which conserves the environment and improves the welfare of local people.
  9. is a type of vehicle that provides public transportation services for passengers, typically within a city or urban area.
  10. something that comes from an internal source or is influenced by internal factors.
Down
  1. a transportation option that operates on a fixed route, providing convenient transportation between specific locations, such as airports, hotels, and popular attractions.
  2. appreciating ethnic diversity within a society and encouraging people to learn from the contributions of those diverse ethnic backgrounds discuss
  3. Preparing of meals, snacks and beverages
  4. a transportation service that connects passengers with drivers through a mobile app or platform, typically for short-distance travel.
  5. fundamental concepts in economics that describe the relationship between the availability of a good or service (supply) and the desire for that good or service (demand), and how these factors influence its price in a market.
  6. a place where meals are prepared and served to paying customers
  7. a customer sits at a table, gives an order, and is served
  8. fast food, offering fast, basic services, convenience, and a consistent quality at a low price
  9. something that comes from an external source or is influenced by external factors.
  10. Front Desk, Auditor, Bellhop, Concierge
  11. An organized trip or activity that takes place during a stop at a port of call for cruise passengers.
  12. sleeping accommodations for one or more nights
  13. setting different prices for goods and services in an effort to maximize revenue when a limited capacity is a factor
  14. the friendly and generous reception and entertainment of guests and visitors often referred to as exceptional customer service.
  15. A place where a ship stops on a voyage
  16. Is the process of loading a passenger ship or an airplane with passengers.
  17. Arches, Bryce Canyon, Canyonlands, Capitol Reef, and Zion.

27 Clues: a vacation spent at home or nearby • A place where a ship stops on a voyage • Moving people from one place to another • Front Desk, Auditor, Bellhop, Concierge • Preparing of meals, snacks and beverages • sleeping accommodations for one or more nights • a customer sits at a table, gives an order, and is served • The process of unloading a ship or airplane of passengers • ...

LMS 2023-02-28

LMS crossword puzzle
Across
  1. A person who buys goods or services from a business
  2. A paid communication message intended to promote or sell a product, service, or idea
  3. Person in charge of a team or department
  4. The collection and analysis of data related to a specific market, product, or service
Down
  1. Name, term, design, symbol, or other feature that distinguishes a product or service from others
  2. A group of individuals or organizations for which a product, service, or idea is designed or intended
  3. An organized course of action designed to achieve a goal, such as increasing sales or awareness
  4. The act of promoting or selling a product, service, or idea
  5. The exchange of goods or services for money or other compensation

9 Clues: Person in charge of a team or department • A person who buys goods or services from a business • The act of promoting or selling a product, service, or idea • The exchange of goods or services for money or other compensation • A paid communication message intended to promote or sell a product, service, or idea • ...

QS Intro 2016-01-11

QS Intro crossword puzzle
Across
  1. Execute QuickServe in every repair, every time, everywhere
  2. Diagnose equipment
  3. Providing unmatched Customer Support Excellence
Down
  1. key to positive customer service
  2. Greet the customer

5 Clues: Greet the customer • Diagnose equipment • key to positive customer service • Providing unmatched Customer Support Excellence • Execute QuickServe in every repair, every time, everywhere

What do you suggest? 2020-10-29

What do you suggest? crossword puzzle
Across
  1. who makes your customers life easier with organized, smooth running products?
  2. your customer has inaccurate information online and no website, with a large review affiliated clientele
  3. your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes
  4. your customer is in a area with a high concentration of businesses like theirs, what do they need to stand out?
  5. easiest pitch and sale to protect your customers business
  6. your customer wants to move to e-faxing
  7. your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes and mobile access
  8. email protection
Down
  1. your customer wants all Microsoft has to offer
  2. your customer has no tech savvy employees
  3. your customer needs a little EXTRA help with social media
  4. your customer is confused and wants your help setting up their Microsoft products
  5. website protection
  6. your customer is an artist and needs secure storage
  7. your customer has an awesome site but not optimization or advertising
  8. your customer is rich and lazy, you're gonna do everything

16 Clues: email protection • website protection • your customer wants to move to e-faxing • your customer has no tech savvy employees • your customer wants all Microsoft has to offer • your customer is an artist and needs secure storage • your customer needs a little EXTRA help with social media • easiest pitch and sale to protect your customers business • ...

Nordic Gathering 2025 2025-01-28

Nordic Gathering 2025 crossword puzzle
Across
  1. The place where business operations, administration, marketing, and customer service works
  2. A top brand known for car paint and coatings
  3. How well something can last without getting damaged.
  4. The science that studies how substances interact and change.
  5. A key partner brand of Glasurit, known for its contributions to the refinishing industry
  6. The new interface we have spend the last 6 months of 2024 to implement
  7. Glasurit's Mascot
  8. A room where cars are painted to keep dust out.
  9. A liquid used to color and protect surfaces.
  10. Our sustainable high-quality paint series
  11. Name of BASF Strategy 2025
Down
  1. The department at BASF we work at.
  2. The final appearance of a surface after painting
  3. Someone who buys or uses products from Glasurit.
  4. Making sure products are good for the environment.
  5. The first layer of paint put on a surface before the main color.
  6. Creating new ideas or products to improve things
  7. What you see that helps you tell one thing from another, like red or blue.

18 Clues: Glasurit's Mascot • Name of BASF Strategy 2025 • The department at BASF we work at. • Our sustainable high-quality paint series • A top brand known for car paint and coatings • A liquid used to color and protect surfaces. • A room where cars are painted to keep dust out. • The final appearance of a surface after painting • Someone who buys or uses products from Glasurit. • ...

FRONT OFFICE DEPARTMENT 2022-10-21

FRONT OFFICE DEPARTMENT crossword puzzle
Across
  1. REPUTATION
  2. RELATIONS MANAGER
  3. SERVICE
  4. OF THE HOUSE
Down
  1. RELATION
  2. MANAGER
  3. SERVICE AGENT

7 Clues: MANAGER • SERVICE • RELATION • REPUTATION • OF THE HOUSE • SERVICE AGENT • RELATIONS MANAGER

Escalation 2024-05-13

Escalation crossword puzzle
Across
  1. Payment made via MDA, Online Banks, Post Office, or Vending Machine not reflecting in the account
  2. Digicel+ Rebates, Credits, Account Re-raising of Deactivated Account less than 3 months.
  3. Customer landline not working.
  4. Team that MUST be copied on all escalation
Down
  1. Payment applied to an incorrect account.
  2. Porting from Flow to Digicel.
  3. New Installation Queries (Interested Customer).
  4. Fallen or Hanging Wires reported by non-Digicel customers.
  5. Transfer of Service (SID Require) and Re-raising of accounts.

9 Clues: Porting from Flow to Digicel. • Customer landline not working. • Payment applied to an incorrect account. • Team that MUST be copied on all escalation • New Installation Queries (Interested Customer). • Fallen or Hanging Wires reported by non-Digicel customers. • Transfer of Service (SID Require) and Re-raising of accounts. • ...

Review 2023-01-22

Review crossword puzzle
Across
  1. ask for a...
  2. ...service
Down
  1. make a...
  2. get...
  3. physical...
  4. ...number

6 Clues: get... • make a... • ...number • ...service • physical... • ask for a...

Customer Day 2016-05-20

Customer Day crossword puzzle
Across
  1. Going above and ...
  2. We connect ....... to opportunities
  3. A mirror, or the opportunity to pause and think
  4. Customer service e......
  5. Independent feedback survey for customers
  6. Our chosen partner to conduct feedback surveys
  7. We help people fulfil their hopes and ...
Down
  1. Customers not doubting the ..... of HSBC
  2. Participation and involvement
  3. Someone who supports or recommends
  4. Sharing ideas to stimulate success
  5. Acknowledgement
  6. Understanding our customers by putting ourselves in their...

13 Clues: Acknowledgement • Going above and ... • Customer service e...... • Participation and involvement • Someone who supports or recommends • Sharing ideas to stimulate success • We connect ....... to opportunities • Customers not doubting the ..... of HSBC • Independent feedback survey for customers • We help people fulfil their hopes and ... • ...

Unit 12 Vocabulary 2022-05-18

Unit 12 Vocabulary crossword puzzle
Across
  1. responsible for the daily operation of restaurants or other establishments that prepare and serve food and beverages.
  2. someone who coordinates all aspects of professional meetings and events.
  3. a person or company providing food and drink at a social event or other gathering.
  4. preparing all the ingredients that'll eventually be turned into dishes by the line cooks
  5. an expert on diet and nutrition.
  6. a person who organizes and operates a business or businesses, taking on greater than normal financial risks in order to do so.
  7. a chef in charge of a particular area of production in a restaurant
Down
  1. the basic science and applied science of food
  2. prepare partial or entire meals over electric, gas, or fire grills
  3. form of customer service in which companies focus on what is deemed to be best for the customer.
  4. the second in command in a kitchen; the person ranking next after the head chef
  5. professionals who educate people about health promotion and disease prevention.
  6. a professional cook who specializes in making desserts, especially cakes and pastries.
  7. a professional cook, typically the chief cook in a restaurant or hotel.

14 Clues: an expert on diet and nutrition. • the basic science and applied science of food • prepare partial or entire meals over electric, gas, or fire grills • a chef in charge of a particular area of production in a restaurant • a professional cook, typically the chief cook in a restaurant or hotel. • ...

Escalation 2024-05-13

Escalation crossword puzzle
Across
  1. Payment made via MDA, Online Banks, Post Office, or Vending Machine not reflecting in the account
  2. Digicel+ Rebates, Credits, Account Re-raising of Deactivated Account less than 3 months.
  3. Customer landline not working.
  4. Team that MUST be copied on all escalation
Down
  1. Payment applied to an incorrect account.
  2. Porting from Flow to Digicel.
  3. New Installation Queries (Interested Customer).
  4. Fallen or Hanging Wires reported by non-Digicel customers.
  5. Transfer of Service (SID Require) and Re-raising of accounts.

9 Clues: Porting from Flow to Digicel. • Customer landline not working. • Payment applied to an incorrect account. • Team that MUST be copied on all escalation • New Installation Queries (Interested Customer). • Fallen or Hanging Wires reported by non-Digicel customers. • Transfer of Service (SID Require) and Re-raising of accounts. • ...

Grab Company 2023-01-16

Grab Company crossword puzzle
Across
  1. enable...negotiation
  2. drivers.....either accepting the offer or bidding higher rate
  3. 2.8 million of......grab
  4. one of countries in Grab operation and services provided
  5. pillar of demand-side
  6. ....trading day at 13.06
Down
  1. who can accept or decline the price from drivers
  2. element in SWOT Analysis
  3. Range of service
  4. pillar for investment
  5. rising incidents
  6. one of the pioneers in bringing....,delivery and financial
  7. changes in technology

13 Clues: Range of service • rising incidents • enable...negotiation • pillar for investment • changes in technology • pillar of demand-side • element in SWOT Analysis • 2.8 million of......grab • ....trading day at 13.06 • who can accept or decline the price from drivers • one of countries in Grab operation and services provided • one of the pioneers in bringing....,delivery and financial • ...

Business 2025-08-22

Business crossword puzzle
Across
  1. the various activities a business undertakes to identify, create, communicate, and deliver value to its target audience, ultimately satisfying customer needs and achieving organizational goals
  2. the goods and services a business produces to satisfy customers wants or needs.
  3. the percentage of the total revenue or sales in a market that a company's business makes up
  4. products,promotion,price,and place
  5. a formulated thought or opinion
Down
  1. the branch of knowledge concerned with the production, consumption, and transfer of wealth.
  2. the process or technique of promoting, selling, and distributing a product or service.
  3. the process of collecting vital information about a company's target audience, market, and competition
  4. a tangible item that is produced and sold to consumers
  5. a particular group of consumers at which a product or service is aimed
  6. a method of selling that involes analyzing cusomer wants and needs and aiming to fulfill
  7. the performance of a particular task in exchange of money.
  8. the process or technique of promoting, selling, and distirbuting a product or service.

13 Clues: a formulated thought or opinion • products,promotion,price,and place • a tangible item that is produced and sold to consumers • the performance of a particular task in exchange of money. • a particular group of consumers at which a product or service is aimed • the goods and services a business produces to satisfy customers wants or needs. • ...

Crossword Puzzle Activity 2025-08-22

Crossword Puzzle Activity crossword puzzle
Across
  1. Channel management, marketing information management, marketing planning, pricing, product and service management, promotion and selling
  2. Are the goods and services a business produces to satisfy customers' wants and needs.
  3. The portion of a market controlled by a particular company or product.
  4. The four p's of marketing products, promotions, price, and place
  5. Is a formulated thought or opinion.
Down
  1. The branch of knowledge concerned with the production, consumption of wealth
  2. The aspect of making, selling, providing products for money.
  3. The action or activity of collecting information and consumers wants and needs.
  4. Is a tangible item that is produced and sold to consumers.
  5. A particular group of consumers at which a product or service is aimed.
  6. A method of selling that involves analyzing customers wants and needs and aiming to fulfill them better than their competitors. The three steps involve customer needs, company goals, and profits.
  7. Is the performance of a particular task in exchange for money.
  8. The process or technique of promoting, selling, and distributing a product or service.

13 Clues: Is a formulated thought or opinion. • Is a tangible item that is produced and sold to consumers. • The aspect of making, selling, providing products for money. • Is the performance of a particular task in exchange for money. • The four p's of marketing products, promotions, price, and place • The portion of a market controlled by a particular company or product. • ...

Crossword Puzzle 2024-07-01

Crossword Puzzle crossword puzzle
Across
  1. - A specialized segment of the market for a particular kind of product or service.
  2. - The process of improving the visibility of a website or a web page in a search engine's unpaid results.
  3. - Unique Selling Proposition; a factor that differentiates a product from its competitors.
  4. - A name, term, design, symbol, or other feature that distinguishes one seller's product from those of others.
  5. Marketing - A marketing strategy that encourages individuals to pass on a marketing message to others.
  6. Market - A particular group of consumers at which a product or service is aimed.
  7. - Customer Relationship Management; practices, strategies, and technologies used to manage and analyze customer interactions and data.
  8. Marketing - A form of advertising where organizations communicate directly to customers.
  9. - A strategic planning technique used to identify strengths, weaknesses, opportunities, and threats.
  10. Loyalty - The tendency of consumers to continue buying the same brand of goods rather than competing brands.
Down
  1. - Statistical data relating to the population and particular groups within it.
  2. Relations - The professional maintenance of a favorable public image by a company or other organization.
  3. - The activity or profession of producing advertisements for commercial products or services.
  4. Share - The portion of a market controlled by a particular company or product.
  5. - Business to Business; a type of transaction between businesses.

15 Clues: - Business to Business; a type of transaction between businesses. • - Statistical data relating to the population and particular groups within it. • Share - The portion of a market controlled by a particular company or product. • Market - A particular group of consumers at which a product or service is aimed. • ...

Crossword Puzzle 2021-08-26

Crossword Puzzle crossword puzzle
Across
  1. the benefit a customer receives from the exchange.
  2. individuals that consume goods and services.
  3. products that we exchange for money.
  4. when two or more people trade goods or service
  5. the process of interesting potential customers and clients in your products and/or services.
Down
  1. a group of customers that a company wants to sell its products and services to.
  2. the item offered for sale.
  3. a person who buys goods and services.
  4. a set of actions that a company uses to promote its product in the market.
  5. goods that are non-physical.

10 Clues: the item offered for sale. • goods that are non-physical. • products that we exchange for money. • a person who buys goods and services. • individuals that consume goods and services. • when two or more people trade goods or service • the benefit a customer receives from the exchange. • a set of actions that a company uses to promote its product in the market. • ...

Bistro 2024-11-06

Bistro crossword puzzle
Across
  1. One of the most important things to ask the guests when taking an order
  2. The skill required to manage multiple reservations and guest needs
  3. Way to greet a customer
  4. A way to upsell menu items
  5. The most important aspect of effective teamwork
  6. The method used by bartenders to store ingredients and supplies
Down
  1. The quality of being available and ready to help guests immediately
  2. Our goal of customer service
  3. The item a pantry steward ensures is filled and ready for use
  4. How to make a positive atmosphere

10 Clues: Way to greet a customer • A way to upsell menu items • Our goal of customer service • How to make a positive atmosphere • The most important aspect of effective teamwork • The item a pantry steward ensures is filled and ready for use • The method used by bartenders to store ingredients and supplies • The skill required to manage multiple reservations and guest needs • ...

Crossword 2021-04-22

Crossword crossword puzzle
Across
  1. Builds ______ by making their knowledge accessible and understandable.
  2. Follows all business processes, policies and systems to deliver agreed customer service levels thereby ensuring customers are treated ________.
  3. Takes personal pride in providing _________ service to customers(either internal or external) to achieve targets.
  4. Where consumers receive _______, the advice is suitable and takes account of their circumstances.
  5. Products and services marketed and sold in the retail market are ________to meet the needs of identified consumer groups and are targeted accordingly.
  6. Consumers do not face unreasonable post-sale ________ imposed by firms to change product, switch provider, submit a claim or make a complaint.
  7. Handles ________ fairly and objectively, staying calm under pressure.
  8. Consumers are provided with clear _______ and are kept appropriately informed before, during and after the point of sale.
Down
  1. Consumers can be confident that they are dealing with firms where the _______ treatment of customers is central to the corporate culture.
  2. Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable _______ and as they have been led to expect.
  3. Uses appropriate questioning skills to ________ the precise nature of the issue the customer is raising.
  4. Highlights any instances or indication where it appears that the ________ may not be treated fairly.

12 Clues: Handles ________ fairly and objectively, staying calm under pressure. • Builds ______ by making their knowledge accessible and understandable. • Where consumers receive _______, the advice is suitable and takes account of their circumstances. • Highlights any instances or indication where it appears that the ________ may not be treated fairly. • ...

Business Studies 2023-11-07

Business Studies crossword puzzle
Across
  1. the most important person in business
  2. adds value to any product offering
  3. keeps employees in the job
  4. improves work efficiency
  5. reinforces a good job done
Down
  1. owned by two or more private individuals
  2. key to good working relationship
  3. allows sharing of ideas
  4. risk takers
  5. sorting job applicants who are qualified
  6. role of management to find employees
  7. key in the successful operation of the business
  8. motivates workers
  9. type of communication that shows proof
  10. group of people that is affected by business' decisions

15 Clues: risk takers • motivates workers • allows sharing of ideas • improves work efficiency • keeps employees in the job • reinforces a good job done • key to good working relationship • adds value to any product offering • role of management to find employees • the most important person in business • type of communication that shows proof • owned by two or more private individuals • ...

March is "Social Work Month" 2021-03-03

March is "Social Work Month" crossword puzzle
Across
  1. Federal government program.
  2. Out primary customer.
  3. Prepare to leave the hospital.
  4. Facility to regain strength.
  5. Form of guidance.
  6. Durable Medical _____.
  7. Place where service unit reports to.
  8. Private conversations.
  9. Stop, look, _____.
  10. Knowledge.
  11. Ways and means to help people.
Down
  1. Result of work overload.
  2. Results of a loss.
  3. Transfer to another agency.
  4. Elderly placement out of home.
  5. Accountability in health care (initials/acronym).
  6. One of population severed.
  7. Hot lunch at home for elderlies.
  8. Number of social workers at NNMC MSS.
  9. Alternative plan.
  10. Refer to.
  11. This department's initials/acronym.
  12. Nurse in the field, initials.
  13. One of hospital wards.

24 Clues: Refer to. • Knowledge. • Alternative plan. • Form of guidance. • Results of a loss. • Stop, look, _____. • Out primary customer. • Durable Medical _____. • Private conversations. • One of hospital wards. • Result of work overload. • One of population severed. • Transfer to another agency. • Federal government program. • Facility to regain strength. • Nurse in the field, initials. • ...