customer service Crossword Puzzles

Quality Management Crossword 2020-09-20

Quality Management Crossword crossword puzzle
Across
  1. systems of total quality control
  2. features and technology of expert evaluation of service quality in hotels and restaurants
  3. theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories
  4. the action or process of providing someone or something with an official document attesting to a status or level of achievement
Down
  1. internal auditor
  2. hazard Analysis and Critical Control Points
  3. framework which can help us to understand customer satisfaction
  4. the International Organization for Standardization
  5. the process of returning part of the output of a circuit, system, or device to the input, either to oppose the input or to aid the input
  6. National Standard of Ukraine
  7. an essential or distinctive characteristic, property, or attribute

11 Clues: internal auditor • National Standard of Ukraine • systems of total quality control • hazard Analysis and Critical Control Points • the International Organization for Standardization • framework which can help us to understand customer satisfaction • an essential or distinctive characteristic, property, or attribute • ...

Chapter 13.1 Key Terms Created by: Marianne Ortega 2014-01-10

Chapter 13.1 Key Terms Created by: Marianne Ortega crossword puzzle
Across
  1. Consists of of four marketing strategies: product, place, price, and promotion, collectively known as the four Ps.
  2. A pathway to direct products consumers.
  3. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
  4. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
Down
  1. When goods or services are sold from the producer directly to the customer.
  2. A strategy to build customer relations.
  3. A group of customers who share common wants and needs.
  4. Involves one or more intermediaries.

8 Clues: Involves one or more intermediaries. • A strategy to build customer relations. • A pathway to direct products consumers. • A group of customers who share common wants and needs. • When goods or services are sold from the producer directly to the customer. • ...

Chapter 13.1 Key Terms Created by: Shaun Myers 2015-01-09

Chapter 13.1 Key Terms Created by: Shaun Myers crossword puzzle
Across
  1. A group of customers that share common wants and needs.
  2. A strategy to build customer relation.
  3. Distribution involving one or more intermediaries.
Down
  1. The process of creating, promoting, and presenting a product or service to meet the wants and needs of customers.
  2. A pathway to direct products to consumers.
  3. The four main elements of marketing, also called the four Ps: product, place, price, and promotion.
  4. Distribution of goods or services from the producer directly to the customer.
  5. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.

8 Clues: A strategy to build customer relation. • A pathway to direct products to consumers. • Distribution involving one or more intermediaries. • A group of customers that share common wants and needs. • Distribution of goods or services from the producer directly to the customer. • ...

Chapter 13.1 Key terms Created by: Emily H 2017-01-10

Chapter 13.1 Key terms Created by: Emily H crossword puzzle
Across
  1. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
  2. A pathway to direct products to consumers
  3. Consisting of four basic marketing strategies; product,place,price,and promotion- aka the four Ps.
  4. Involves one or more intermediaries.
Down
  1. A group of customers who share common wants and needs.
  2. A strategy to build customer relations
  3. Occurs when goods or services are sold from the producer directly to the customer.
  4. The point at which total revenues, or sales, equal total costs and expenses or making and distributing a product or service.

8 Clues: Involves one or more intermediaries. • A strategy to build customer relations • A pathway to direct products to consumers • A group of customers who share common wants and needs. • Occurs when goods or services are sold from the producer directly to the customer. • Consisting of four basic marketing strategies; product,place,price,and promotion- aka the four Ps. • ...

Crossword Puzzle for 8/8/2016 2016-08-04

Crossword Puzzle for 8/8/2016 crossword puzzle
Across
  1. Introduced in 2014 the ___________tv fee is an itemized charge on cable customers bill that is intended to offset a portion of the costs for retransmitting television signals.
  2. Package consisting of limited basic cable, performance high speed internet with up to 25 mbps, hbo, streampix and a digital converter.
  3. Is optional protection from trouble call charges related to internal wiring, customer-owned equipment and customer education
  4. A streamlined way to watch TV shows, movies and videos in and out of the home. The app allows customers to use their Apple and Android devices as remote controls to navigate viewing as well as to watch.
  5. Stream entire linear channels lineups to your computer or mobile device using xfinity tv app or the xfinity tv site while connected to your in-home xfinity network.
Down
  1. When a customer calls in for IPP promo roll and wants to lower the bill or cancel a portion of their package, we give current IPP offers. 49.99 for IPP is considered a ___________ offer only when all other offers are declined by the customer.\
  2. Lets you enjoy instant access to thousands of hit movies, the latest episodes of the top 100 shows, and loads of kids programming included with your service at no additional cost.
  3. Is a new agent user interface (UI) which brings together all of the features of Einstein Service and more! The new UI embeds policy and process to ensure consistent call quality and a more similar customer experience.
  4. Comcast now offers more than 12 month promotional rates for services. We now offer a 34 month minimum ______ __________ where the customer can lock in their promotional rate for the services on their account.
  5. 855-OK-BEGIN is the phone number to reach the ____________ department.

10 Clues: 855-OK-BEGIN is the phone number to reach the ____________ department. • Is optional protection from trouble call charges related to internal wiring, customer-owned equipment and customer education • Package consisting of limited basic cable, performance high speed internet with up to 25 mbps, hbo, streampix and a digital converter. • ...

Cross 2024-03-13

Cross crossword puzzle
Across
  1. revenue tells you exactly how much money your business generates before expenses
  2. one in which the change in quantity demanded due to a change in price is large
  3. the price of a good or service increases, the quantity of goods or services increases and vice versa.
  4. a representation of the relationship between the price of a good or service and the quantity supplied for a given period of time.
  5. represents the relationship between the price of a good or service and the quantity demanded for a given period of time.Markett the total amount of an item producers are willing and able to sell at different prices, over a given period of time
  6. the number of goods or services that suppliers will produce and sell at a given market price
  7. Demand shifters include changes in any combination of the following factors
Down
  1. the total amount of a good or service that consumers demand over a given interval of time
  2. A variable that can change the quantity of a good or service supplied at each price
  3. transforms raw materials and components into a finished product that's delivered to a customer
  4. a good whose use is related to the use of an associated or paired good
  5. table that shows the quantity supplied at each price.
  6. The law of demand states that quantity purchased varies inversely with price.
  7. make (something needed or wanted) available to someone; provide.
  8. a table that shows the quantity demanded of a good or service at different price levels
  9. the total quantity demanded by all consumers in a market for a given good
  10. substance or material not elastic.
  11. The key consideration when thinking about maximizing revenue is the price elasticity of demand
  12. a sum of money granted by the government or a public body to assist an industry or business so that the price of a commodity or service may remain low or competitive.
  13. taxes imposed on certain goods, services, and activities.

20 Clues: substance or material not elastic. • table that shows the quantity supplied at each price. • taxes imposed on certain goods, services, and activities. • make (something needed or wanted) available to someone; provide. • a good whose use is related to the use of an associated or paired good • ...

Marketing 2024-08-29

Marketing crossword puzzle
Across
  1. how much customers are charged for a product or service; one of the 4 Ps of marketing
  2. wording of why the company is in business, of what the company strives to accomplish
  3. plans for carrying out and achieving established marketing goals
  4. the exchange of a offered product or service for a buyers payment
  5. those who actively and publicly promote a company, brand, product, and/or service
  6. statements of supporting from those with knowledge and experience
  7. an invitation to a consumer to do something
  8. the group of people most likely to purchase a product and whom you should focus your marketing efforts
  9. the overall image and feeling of a company and its products and/or services communicated through design elements and tone of messaging
  10. an overall and coordinated approach for connecting an audience with a product or service that will meet that audiences need
  11. outreach with the purpose of accomplishing a determined goal and that has a larger scope than and foes beyond one-time communication
  12. a mode of promotional outreach the informs consumers about a brand, product, and/or service
Down
  1. the act of generating interest in a brand, product, or service; one of the 4 ps of marketing
  2. potential customers who are positioned to act on marketing invitations and become customers
  3. the presentation of information form a company to the public
  4. a unique representative symbol or image
  5. the reason for a company to be in business; its what a company wants to achieve or provide
  6. the promotion of a geographic place
  7. potential customers who show interest in a product or service
  8. the "what"that is being marketed, including services and physical products; one if the 4 Ps of marketing
  9. elements that are widely recognized as core components of marketing; refers to the 4 Ps of marketing
  10. "where" a product is available for customer access; one of the 4 Ps of marketing

22 Clues: the promotion of a geographic place • a unique representative symbol or image • an invitation to a consumer to do something • the presentation of information form a company to the public • potential customers who show interest in a product or service • plans for carrying out and achieving established marketing goals • ...

Unit 1 2022-03-14

Unit 1 crossword puzzle
Across
  1. Document required for a partnership
  2. Refers to the ability to be an entrepreneur
  3. What is left after subtracting costs from revenue
  4. exchange Where shares are floated?
  5. The owner of the business is personally responsible for all debts
  6. The money paid by banks as a reward to attract people to save with them
  7. Anyone with an interest in the business
  8. A business that does not seek to make any profit
  9. Measure all the income earned in a country’s economy in a year
  10. Inputs that business use to provide their goods or services
  11. A business set up to help society rather than make a profit
Down
  1. Trader Someone who works on their own
  2. Someone who owns shares in a business
  3. Someone who buys a good or service
  4. rates The cost of borrowing money or the reward for saving money
  5. Where two or more partners join together
  6. The rate at which prices are increasing
  7. A physical product such as a car
  8. Someone who is willing to take risks in order to start a business
  9. Another name for a business
  10. An intangible product such as financial advice or a bus journey
  11. What happens when shares are put on the stock exchange by a limited company
  12. Someone who uses a good or service

23 Clues: Another name for a business • A physical product such as a car • Someone who buys a good or service • exchange Where shares are floated? • Someone who uses a good or service • Document required for a partnership • Trader Someone who works on their own • Someone who owns shares in a business • The rate at which prices are increasing • Anyone with an interest in the business • ...

ELP Batch 7 Review 2022-01-12

ELP Batch 7 Review crossword puzzle
Across
  1. Career __ is development defined by the individual’s needs rather than rank
  2. A moment of __ is when an interaction occurs between a customer and the service provider
  3. “We are trying our best, but we really do not know what we are doing.”
  4. __ Leader understands how to communicate with associates to drive stronger engagement
  5. ___ Management align individual contributions to organizational strategy
  6. Anyone who benefits or suffers from the way you work
  7. Team development stage where the team is predictably winning
  8. The human and relational side of the process of providing the products and services required
  9. High Impact ___ is coaching people for breakthrough results
Down
  1. “We care. We deliver our promises. We are committed to our customers.”
  2. Systems and transactions that provide products and services required
  3. is the cornerstone of every relationship
  4. __ Learning is the 10% in the 70-20-10 model
  5. Team development stage where there is conflict
  6. is the cornerstone of every relationship
  7. Support and encourage people to manage their own learning in order that they may maximize their potential, skills, and improve their performance
  8. “We don’t care!”
  9. Team development stage where everyone is effectively competing
  10. “You are just a number. We are here to process you.”
  11. Customer ___ Value is he reason that customers choose to remain loyal to a company or an organization
  12. Team development stage where one is still feeling his way
  13. Performance __ is the assessment for rating employees performance periodically

22 Clues: “We don’t care!” • is the cornerstone of every relationship • is the cornerstone of every relationship • __ Learning is the 10% in the 70-20-10 model • Team development stage where there is conflict • “You are just a number. We are here to process you.” • Anyone who benefits or suffers from the way you work • Team development stage where one is still feeling his way • ...

Marketing Vocab 2016-08-29

Marketing Vocab crossword puzzle
Across
  1. decinding how to get product into consumers hands
  2. a good/ helpful effect/ result
  3. tangible items that have monetary value
  4. strength weakness opportunists and threats
  5. changing raw materials into useless goods
  6. affects economy and & standard of living in countries
  7. includes product place price and promotion
  8. group of people who share the same needs and have the ability to purchase a product
  9. percentage of total sales generated by company in that given market
  10. having a strong & often bad effect on something
  11. maintaining/improving a product due to reactions
  12. having a product where customers can buy it
  13. Having a product available at a certain time
  14. activities related to selling and advertising a product
Down
  1. combines customer info with customer service
  2. the idea that a business should strive to satisfy buyers
  3. the exchange of a product for money
  4. info about customers
  5. involves communication with the customer
  6. understanding concepts & strategies to promote to an audience
  7. a group identified for a specific market
  8. breaking down the market into smaller groups
  9. includes all businesses
  10. consumers who purchase goods and services for personal use
  11. what is exchanged for a product
  12. the thing you sell
  13. the means of getting the product in the customers hands
  14. providing customers with services they want
  15. the function of marketing to add value to a product

29 Clues: the thing you sell • info about customers • includes all businesses • a good/ helpful effect/ result • what is exchanged for a product • the exchange of a product for money • tangible items that have monetary value • involves communication with the customer • a group identified for a specific market • changing raw materials into useless goods • ...

trade 2025-09-10

trade crossword puzzle
Across
  1. klient
  2. handel
  3. zatrudniać
Down
  1. obsługa
  2. rozmowa
  3. praca

6 Clues: praca • klient • handel • obsługa • rozmowa • zatrudniać

Marketing Terms 2021-12-01

Marketing Terms crossword puzzle
Across
  1. share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
  2. - non-sustainable are things like promotion, placement, quality, benefits, price, and or design
  3. services - activities performed to support the sale of a product or other service
  4. - when there are a small number of large companies, each with it of market control
  5. - Different variety of products businesses have in stock/ own to compete with other brands or businesses
  6. - taxes placed on goods being imported into a country in order to protect the local industries from too much foreign competition
  7. market - the competitive market consist of specific types of products such as well the companies that manufacture these products
  8. cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
  9. segment - Each part of a broader market category possesses an identifiable characteristic.
  10. ventures - shared control of a new business between two or more separate companies for mutual benefit
  11. - a monopoly is a firm that lacks any viable competition
  12. - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
Down
  1. - making some activity easier or more comfortable and is the main reason people shop on the internet
  2. loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
  3. - a measure of the profit responsiveness by segment to different levels of marketing investment
  4. - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
  5. - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
  6. - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
  7. - design influences the way a product looks or performs and also what it does
  8. market - an economic system based on supply and demand with little or no government control
  9. - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
  10. advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
  11. market - When a business expands to an international market it must tailor its competition to fit the foreign market.
  12. - Methods where a business holds onto its customers in spite of competition
  13. marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
  14. - Competition is the fight between two businesses for who can make the better product or better prices.
  15. - promotion are things such as coupons, contests, and sales on certain products at stores to gain attention

27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or performs and also what it does • services - activities performed to support the sale of a product or other service • ...

Vocabulary 2016-08-30

Vocabulary crossword puzzle
Across
  1. One of the 4 P’s of Marketing; Choosing what products to sell; The development includes the brand name, packaging, service, and warranty.
  2. Type of Utility;Changing raw materials into usable goods or putting parts together to make them more useful.
  3. All people who share similar needs and wants and who have the ability to purchase a given product.
  4. Type of Utility;Having a product in a place where customers can buy it easily.
  5. When a product has more than one target consumer.
  6. tangible items that have monetary value and satisfy your needs and wants.
  7. It is how much to charge for goods and services in order to make a profit.
  8. The breaking down of the market into smaller groups that have similar characteristics.
  9. Type of Market where consumers who purchase goods and services for personal use.
  10. Idea that a business should strive to satisfy customer’s needs and wants while generating a profit for the business.
  11. Acronym of analysis that helps a company determine how to lessen the impact of these factors (weaknesses and threats)
  12. Affects the economy and standard of living in countries around the world.
  13. A market that is further described by the total ales in a product category/ Percentage of the total sales volume generated by all companies that compete in a given market.
  14. Functions of marketing that add value to a product.
Down
  1. Lists information about the target market such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
  2. Type of Market;All businesses that buy products for use in their operations.
  3. The main factor that determines whether a company is successful. An aspect of marketing that combines customer information with customer service and marketing communications.
  4. (shortened) Information about customers, trends, and competing products relied by business to make good marketing decisions.
  5. The 4 P’s of marketing combined: Product, Price, Place, and Promotion. They use these to communicate with and reach their intended target market.
  6. Intangible items that have monetary value and satisfy your needs and wants.
  7. The activity, set of institutions, and process for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  8. Type of Utility;The exchange of a product for money.
  9. The process of deciding how to get goods into customer’s hands.
  10. Group that is identified for a specific marketing program.
  11. One of the 4 P’s of Marketing; Activities relate to advertising, personal selling, sales promotion, and publicity.
  12. It is understanding the concepts and strategies used to develop and target specific market strategies to a selective audience.
  13. Type of Utility;Communication with a customer; Salespeople providing accurate and informative information about a product or service that the customer asks.
  14. One of the 4 P’s of Marketing; What is exchanged for the product (should reflect what customers are willing and able to pay)
  15. Type of Utility;Having a product or service available at a certain time of year or a convenient time of day.
  16. Providing customers with the goods and services that they want. Includes selling in the retail market and in business-to-business market.

30 Clues: When a product has more than one target consumer. • Functions of marketing that add value to a product. • Type of Utility;The exchange of a product for money. • Group that is identified for a specific marketing program. • The process of deciding how to get goods into customer’s hands. • tangible items that have monetary value and satisfy your needs and wants. • ...

Marketing 1: Chapter 5 Develop the Marketing Plan 2024-03-10

Marketing 1: Chapter 5 Develop the Marketing Plan crossword puzzle
Across
  1. The return on _____________ (ROI) is the amount earned as a result of the investment and is usually expressed as a percentage.
  2. _______________ pricing is selling at a high price in order to create a feeling of superior quality and social status.
  3. Pricing that is determined by how much customers are willing to pay for a product or service is called demand-based _________.
  4. Creating an image for a product in the customer's mind in order to get a desired customer response.
  5. Pricing that is determined by considering what competitors charge for the same product or service is called _______________ pricing.
  6. A _______ mix is the different products and services that business sells.
  7. _________ discounts are used for selling seasonal merchandise out of season.
  8. ________ discounts are offered to customers to encourage early payment of invoices.
  9. All of the processes-planning, pricing, promoting, distributing, and selling-utilized by a company to place its products in the hands of potential customers.
  10. The market ________ is the business's percentage of the total sales generated by all companies in the same market.
  11. __________ pricing is an introductory pricing strategy that uses a low introductory price with the goal of building a strong customer base.
  12. A pricing method that combines services under one charge, rather than making the customer pay for each individual part of the service.
  13. The process of selling your idea to a company for the development and launch of a new product.
Down
  1. The marketing ______ is a blending of the product, price, distribution (placement) and promotion used to reach a target market.
  2. A pricing method that sets the price to charge for services by the amount of time it takes to complete the service.
  3. _____________ pricing is based on the belief that certain prices have an impact on how customers perceive a product.
  4. The marketing __________ uses the needs of customers as the primary focus during the planning, producing, distribution, and promotion.
  5. ___________ pricing offers customers a reduced price to encourage them to buy the product.
  6. _______ discounts are reductions on the list prices granted by a manufacturer or wholesaler to buyers in the same trade (industry).
  7. _________ pricing involves pricing items in multiples, such as 10 for $10.
  8. The name, symbol, or design used to identify a product.
  9. A marketing ______ defines the market, identifies customers and competitors, outlines a strategy for attracting and keeping customers, and recognizes and anticipates change.
  10. __________ pricing is offering lower prices for a limited time to increase sales.
  11. ___________ pricing suggests that buyers are more sensitive to certain ending numbers.
  12. _______ discounts are reductions in price based on the purchase of a large quantity.
  13. Price _________ is an introductory pricing strategy used when a product is new and unique, that starts with a high price to recover the costs involved in developing the product.
  14. The marketing ____________ is a plan that identifies how marketing goals will be achieved.
  15. ____________ pricing is determined by using the wholesale cost of an item as the basis for the price charged.
  16. Product characteristics that will satisfy customer needs.
  17. Price __________ involves offering different levels of prices for a specific category of product based on features and quality.

30 Clues: The name, symbol, or design used to identify a product. • Product characteristics that will satisfy customer needs. • A _______ mix is the different products and services that business sells. • _________ pricing involves pricing items in multiples, such as 10 for $10. • _________ discounts are used for selling seasonal merchandise out of season. • ...

Marketing 2025-10-20

Marketing crossword puzzle
Across
  1. opinions or reactions about a product or service, used to improve it.
  2. Klein American fashion brand known for its modern, minimalist style in clothing, underwear, and perfumes.
  3. A person who controls or organizes the work of others in a company.
  4. General directions or popular changes in how people think, behave, or buy things.
  5. The amount of money a customer must pay to acquire a product or service.
  6. A person who buys goods or services.
Down
  1. The standard of how good or bad something is.
  2. The way people see or think about a person, product, or company.
  3. The identity of a company or product, defined by its name, logo, image, and reputation that make it recognizable and different from others.
  4. The ability to produce new and original ideas to attract customers and promote products effectively.
  5. The process of collecting and analyzing information about customers, competitors, and the market.
  6. Plans or methods used to achieve specific goals or results.

12 Clues: A person who buys goods or services. • The standard of how good or bad something is. • Plans or methods used to achieve specific goals or results. • The way people see or think about a person, product, or company. • A person who controls or organizes the work of others in a company. • opinions or reactions about a product or service, used to improve it. • ...

Make it Effortless 2020-04-13

Make it Effortless crossword puzzle
Across
  1. A customer emotion that we can identify as unreceptive.
  2. A ______ statement should be made after offering a service solution to the customer.
  3. A ______ customer is someone who for one reason or another does not want to hear about a service currently.
Down
  1. This is one of the steps to consultative problem solving
  2. A ______ statement includes a mandatory disclosure statement that indicates you are about to change the direction of the call
  3. How many steps to consultative problem solving do we have?

6 Clues: A customer emotion that we can identify as unreceptive. • This is one of the steps to consultative problem solving • How many steps to consultative problem solving do we have? • A ______ statement should be made after offering a service solution to the customer. • ...

School Food Service Director 2016-08-29

School Food Service Director crossword puzzle
Across
  1. Management Implements policies and procedures to ensure the effective operations of CNPs.
  2. Implements a cost-effective procurement system.
  3. the action of helping or doing work for someone.
  4. what type of experience do you need to have?
  5. the process of providing food necessary for health.
  6. there are servers and ___.
  7. they make the menus for elementary __?
  8. Food Service Director oversee the menu planning and service for lunch at schools, usually public elementary and secondary schools
  9. you will have go in this before you actually start working
Down
  1. healthy food habits while maintaining program integrity and customer
  2. the person who is in charge of the department.
  3. Conducts an on-going evaluation of the marketing plan.
  4. type of school its getting sent to.
  5. Management Develops job performance standards that provide for performance improvement
  6. they'll be making lunch and __ menus?
  7. the director will be training and ?
  8. the place where the menus are being sent to.
  9. whats going to be on the menu.
  10. we making the menus for the __ in the school.
  11. what are they making for the schools?
  12. the __ is to provide an environment that

21 Clues: there are servers and ___. • whats going to be on the menu. • type of school its getting sent to. • the director will be training and ? • they'll be making lunch and __ menus? • what are they making for the schools? • they make the menus for elementary __? • the __ is to provide an environment that • the place where the menus are being sent to. • ...

CBMEC 2 FINALS 2024-05-09

CBMEC 2 FINALS crossword puzzle
Across
  1. Tools and approaches to make practice effective
  2. Best known for cause and effect diagram
  3. Scheduling is commonly used in job shops where customers place orders on "needed as soon as possible."
  4. Japanese word meaning signal or visible record.
  5. Activities by which principles are implemented
  6. Quality is a notion that we all strive for and achieve in all our endeavors.
  7. Planning is done with the assumption that all process steps will be completed on time and with no change.
  8. Useful life of the product/service
  9. Any primary or complementary activity that does not directly produce a physical product
Down
  1. Inspiring, encouraging, and recognizing people’s contributions.
  2. Level of quality concerns center on meeting external customer requirements
  3. Quality that customers does not notice
  4. Quality Trilogy
  5. is used in both pull and push production systems
  6. Planning is done with assumption that process steps will change.
  7. Scheduling is often used in assembly type industries and commit in advance to specific delivery dates.
  8. Consistency of performance
  9. Main characteristics of the product/service
  10. Do ti right the first time.
  11. Workflow methodology aimed at reducing flow times within production system, as well as response time from supplier & to customers.

20 Clues: Quality Trilogy • Consistency of performance • Do ti right the first time. • Useful life of the product/service • Quality that customers does not notice • Best known for cause and effect diagram • Main characteristics of the product/service • Activities by which principles are implemented • Tools and approaches to make practice effective • ...

Quality Management Crossword 2020-09-20

Quality Management Crossword crossword puzzle
Across
  1. systems of total quality control
  2. features and technology of expert evaluation of service quality in hotels and restaurants
  3. theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories
  4. the action or process of providing someone or something with an official document attesting to a status or level of achievement
Down
  1. internal auditor
  2. hazard Analysis and Critical Control Points
  3. framework which can help us to understand customer satisfaction
  4. the International Organization for Standardization
  5. the process of returning part of the output of a circuit, system, or device to the input, either to oppose the input or to aid the input
  6. National Standard of Ukraine
  7. an essential or distinctive characteristic, property, or attribute

11 Clues: internal auditor • National Standard of Ukraine • systems of total quality control • hazard Analysis and Critical Control Points • the International Organization for Standardization • framework which can help us to understand customer satisfaction • an essential or distinctive characteristic, property, or attribute • ...

Quality Management Crossword 2020-09-20

Quality Management Crossword crossword puzzle
Across
  1. systems of total quality control
  2. features and technology of expert evaluation of service quality in hotels and restaurants
  3. theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories
  4. the action or process of providing someone or something with an official document attesting to a status or level of achievement
Down
  1. internal auditor
  2. hazard Analysis and Critical Control Points
  3. framework which can help us to understand customer satisfaction
  4. the International Organization for Standardization
  5. the process of returning part of the output of a circuit, system, or device to the input, either to oppose the input or to aid the input
  6. National Standard of Ukraine
  7. an essential or distinctive characteristic, property, or attribute

11 Clues: internal auditor • National Standard of Ukraine • systems of total quality control • hazard Analysis and Critical Control Points • the International Organization for Standardization • framework which can help us to understand customer satisfaction • an essential or distinctive characteristic, property, or attribute • ...

Managing Journey 2024-05-20

Managing Journey crossword puzzle
Across
  1. This account type has a direct deposit requirement of $500 or more per month to waive the monthly service fee.
  2. This new feature is a convenient way to send and receive money.
  3. This would be a good communication tool for a customer to text with a banker.
  4. This would be a good solution for someone on ChexSystems.
  5. This account type has no balance requirements or direct deposit requirements.
  6. You put online banking and CONNECT app referrals here.
  7. This customer facing tool helps with determining the best products for customers.
Down
  1. This account type reimburses $10 per month in non-Commerce ATM fees.
  2. This is the system we use to order checks or registers.
  3. This is referred to as VCC in TCS.
  4. A customer needs this to opt for paperless statements.

11 Clues: This is referred to as VCC in TCS. • A customer needs this to opt for paperless statements. • You put online banking and CONNECT app referrals here. • This is the system we use to order checks or registers. • This would be a good solution for someone on ChexSystems. • This new feature is a convenient way to send and receive money. • ...

WAM Quarterly 2023 Q4 2023-12-19

WAM Quarterly 2023 Q4 crossword puzzle
Across
  1. this is the _______ quarter newsletter.
  2. Clear old reports - year-end tip.
  3. Handheld free trial days.
  4. First Name - CPS
  5. first ingredient listed.
  6. annual training online.
Down
  1. Screen to exempt fuel.
  2. Like us on ____________.
  3. Handheld stopped color.
  4. where future service and amount is kept.
  5. CC _______ fees.
  6. Number of ways to look up Customer accounts & days of Christmas.
  7. where reports can be viewed (abbr.).

13 Clues: CC _______ fees. • First Name - CPS • Screen to exempt fuel. • Handheld stopped color. • annual training online. • Like us on ____________. • first ingredient listed. • Handheld free trial days. • Clear old reports - year-end tip. • where reports can be viewed (abbr.). • this is the _______ quarter newsletter. • where future service and amount is kept. • ...

Entrepreneurs 2022-06-07

Entrepreneurs crossword puzzle
Across
  1. symbol or design that stands for a company
  2. person who begins something new or original
  3. small exact copy
  4. activities done to get people to buy something
  5. person who shares an activity
  6. doing work for or helping someone
  7. keep or store-up for future use
  8. worth or usefulness
  9. sum of money needed to buy something
  10. presentation made in hopes of getting support
  11. money-making business
  12. work or job to be done
  13. helpful in keeping the environment healthy
Down
  1. idea or design to get something done
  2. single unit of money equal to 100 cents
  3. person who buys a thing or service
  4. give freely to help others
  5. thought or suggestion
  6. first or earliest
  7. get money in exchange for goods or service
  8. money earned after paying expenses
  9. lack of something that could be useful or helpful
  10. pay out
  11. introduce a product to everyone for the first time
  12. action of a group of people toward a goal
  13. something made, often to be sold
  14. chance that may result in a good or bad outcome
  15. place where things are offered for sale

28 Clues: pay out • small exact copy • first or earliest • worth or usefulness • thought or suggestion • money-making business • work or job to be done • give freely to help others • person who shares an activity • keep or store-up for future use • something made, often to be sold • doing work for or helping someone • person who buys a thing or service • money earned after paying expenses • ...

Sports Marketing Crossword Puzzle 2023-12-01

Sports Marketing Crossword Puzzle crossword puzzle
Across
  1. Physical activity with two groups of people going against each other used for entertainment
  2. A symbol or design that represents a company or brand
  3. Something you can purchase, Someone to do it for you
  4. Data goes out
  5. Something you use to promote a product
  6. Data goes in
  7. Something new that can evolve into something
  8. Where you can purchase a product (think 4 P’s)
  9. Particular company with a product with a particular name
  10. Advertise a certain product (think 4 P’s)
  11. Amount of money you make a product
Down
  1. Customers trust and like your company so that’s why they use it
  2. Person who is using a product or service
  3. Short memorable phrase used in marketing
  4. Hire someone to promote your product (Celebrity/Influencer)
  5. Something that provides enjoyment or amusement
  6. Something you need to enter a certain event
  7. Where events are held
  8. Where cars are kept while you are in an event
  9. Promoting products or services
  10. Person who purchases the product or service
  11. Animal or person who represents a brand or sport; to intrigue customers
  12. Something you can purchase to go to
  13. Something you can purchase, Physical object

24 Clues: Data goes in • Data goes out • Where events are held • Promoting products or services • Amount of money you make a product • Something you can purchase to go to • Something you use to promote a product • Person who is using a product or service • Short memorable phrase used in marketing • Advertise a certain product (think 4 P’s) • Something you need to enter a certain event • ...

SCO State Controllers Office 2024-03-15

SCO State Controllers Office crossword puzzle
Across
  1. Table Inquiry & Maintenance
  2. Collective Bargaining
  3. Systems Activities Coordination and Support
  4. Management Information Retrieval System
  5. Statewide Customer Contact Center
  6. California State Payroll System
  7. Business Program Administration
  8. Department of Human Resources
  9. State Disability Insurance
  10. Employment History
  11. Paid Family Leave
  12. Personnel and Payroll Operations Bureau
  13. California Employee Connect
  14. Personnel and Payroll Service Division
  15. California Automated Travel Expense Reimbursement System
  16. Retirement System Transaction
  17. Business System Enhancement
  18. Family Medical Leave Act
  19. State Personnel Board
  20. Personnel Action Manual
  21. Automatic Department Interface
Down
  1. NonIndustrial Disability Insurance
  2. Temporary Disability
  3. my|CaLPERS File Readiness Project
  4. Uniform State Payroll System
  5. Workers 'Compensation Appeals Board
  6. Industrial Disability Leave
  7. Systems Service Request
  8. Affordable Care Act
  9. Administrative Services Bureau
  10. Disability Insurance
  11. California Leave Accounting System
  12. Human Resources
  13. Employee Business Expense
  14. Program Management and Analysis Bureau
  15. California State University
  16. CalPERS Payroll Reporting Team
  17. Personnel/Payroll Transactions
  18. Division Initiatives and Strategic Coordination Section
  19. Temporary Disability Allowance
  20. Student Payroll Action Request
  21. Civil Service
  22. Fringe Benefit
  23. Payroll Procedures
  24. Americans with Disabilities
  25. Involuntary Leave

46 Clues: Civil Service • Fringe Benefit • Human Resources • Paid Family Leave • Involuntary Leave • Employment History • Payroll Procedures • Affordable Care Act • Temporary Disability • Disability Insurance • Collective Bargaining • State Personnel Board • Systems Service Request • Personnel Action Manual • Family Medical Leave Act • Employee Business Expense • State Disability Insurance • ...

Percents 2025-09-22

Percents crossword puzzle
Across
  1. A ratio that compares the change in a quantity to the original amount.
  2. Amount the price of an item is increased above the price the store paid for the item.
  3. The amount a store pays for an item.
  4. The amount by which the regular price of an item
  5. reduced.
  6. An additional amount of money charged on items people buy.
  7. The difference between the estimate and the actual amount.
  8. Amount paid or earned for the use of the principal.
  9. The amount paid or earned for the use of money.
  10. Rate per one hundred
Down
  1. A negative percent of change.
  2. The amount of money deposited or borrowed.
  3. The amount a customer pays for an item.
  4. The amount by which the regular price of an item is reduced.
  5. Gratuity-Small amount of money in return for a service.
  6. Tip or a small amount of money in return for a service.
  7. A payment equal to a percent of the amount of goods and services that an employee seels for a company.
  8. A positive percent of change.
  9. a payment for a service.
  10. A ratio that compares the inaccuracy of an estimate to the actual amount.

20 Clues: reduced. • Rate per one hundred • a payment for a service. • A negative percent of change. • A positive percent of change. • The amount a store pays for an item. • The amount a customer pays for an item. • The amount of money deposited or borrowed. • The amount paid or earned for the use of money. • The amount by which the regular price of an item • ...

Module 1 and 2 Crossword Vocabulary 2025-03-26

Module 1 and 2 Crossword Vocabulary crossword puzzle
Across
  1. An additional amount of money paid in return for a service
  2. ome people are paid a percent of the amount they sell
  3. the positive difference between the estimate and the actual amount
  4. the amount the customer pays for an item
  5. The amount added to the cost of something to make it the selling price
  6. Comparison of two quantities
  7. one ratio is the same as another ratio
  8. Two quantities were the ratios comparing them are not equivalent
  9. The amount paid or earned for the use of the principal
Down
  1. The reduction of the price of an item
  2. the amount of money borrowed or deposited
  3. The amount by which the regular price of an item is reduced.
  4. a state or local tax that is added to the price of an item or service
  5. A ratio that compares two quantities with unlike units.
  6. A payment for a service
  7. a ratio that compares the inaccuracy of an estimate to the actual amount
  8. Two quantities were the ratios comparing them are equivalent
  9. Compares the first quantity per every 1 unit of the second quantity

18 Clues: A payment for a service • Comparison of two quantities • The reduction of the price of an item • one ratio is the same as another ratio • the amount the customer pays for an item • the amount of money borrowed or deposited • ome people are paid a percent of the amount they sell • The amount paid or earned for the use of the principal • ...

Chapter 1 Marketing 2021-07-27

Chapter 1 Marketing crossword puzzle
Across
  1. a unique representative symbol or image
  2. potential customers who are positioned to act on marketing invitations and become customers
  3. the reason for the company to be in business; it’s what the company wants to achieve or provide
  4. an overall and coordinated approach for connecting an audience with a product or service that will meet that audience’s need
  5. the exchange of an offered product or service for a buyer’s payment
  6. the group of people most likely to purchase a product and to whom you should focus your marketing efforts
  7. a plan for carrying out and achieving established marketing goals
  8. the promotion of a geographic place
  9. potential customers who show interest in a product or service
Down
  1. the act of generating interest in a brand, product, or service; one of the 4 Ps of marketing
  2. where a product is available for customer access; one of the 4 Ps of marketing
  3. outreach with the purpose of accomplishing a determined goal and that has a larger scope than and goes beyond one-time communication
  4. wording of why the company is in business, of what the company strives to accomplish
  5. the overall image and feeling of a company and its products and/or services communicated through design elements and tone of messaging
  6. how much customers are charged for a product or service; one of the 4 Ps of marketing
  7. elements that are widely recognized as core components of marketing; refers to the 4 Ps of marketing
  8. the “what” that is being marketed, including services and physical products; one of the 4 Ps of marketing
  9. an invitation to a consumer to do something
  10. the presentation of information from a company to the public
  11. statements of support from those with knowledge and experience
  12. a mode of promotional outreach that informs consumers about a brand, product, and/or service and that often communicates information about sales
  13. those who actively and publicly promote a company, brand, product, and/or service

22 Clues: the promotion of a geographic place • a unique representative symbol or image • an invitation to a consumer to do something • the presentation of information from a company to the public • potential customers who show interest in a product or service • statements of support from those with knowledge and experience • ...

Cross 2024-03-13

Cross crossword puzzle
Across
  1. revenue tells you exactly how much money your business generates before expenses
  2. one in which the change in quantity demanded due to a change in price is large
  3. the price of a good or service increases, the quantity of goods or services increases and vice versa.
  4. a representation of the relationship between the price of a good or service and the quantity supplied for a given period of time.
  5. represents the relationship between the price of a good or service and the quantity demanded for a given period of time.Markett the total amount of an item producers are willing and able to sell at different prices, over a given period of time
  6. the number of goods or services that suppliers will produce and sell at a given market price
  7. Demand shifters include changes in any combination of the following factors
Down
  1. the total amount of a good or service that consumers demand over a given interval of time
  2. A variable that can change the quantity of a good or service supplied at each price
  3. transforms raw materials and components into a finished product that's delivered to a customer
  4. a good whose use is related to the use of an associated or paired good
  5. table that shows the quantity supplied at each price.
  6. The law of demand states that quantity purchased varies inversely with price.
  7. make (something needed or wanted) available to someone; provide.
  8. a table that shows the quantity demanded of a good or service at different price levels
  9. the total quantity demanded by all consumers in a market for a given good
  10. substance or material not elastic.
  11. The key consideration when thinking about maximizing revenue is the price elasticity of demand
  12. a sum of money granted by the government or a public body to assist an industry or business so that the price of a commodity or service may remain low or competitive.
  13. taxes imposed on certain goods, services, and activities.

20 Clues: substance or material not elastic. • table that shows the quantity supplied at each price. • taxes imposed on certain goods, services, and activities. • make (something needed or wanted) available to someone; provide. • a good whose use is related to the use of an associated or paired good • ...

New Phone System Launch 2024-10-02

New Phone System Launch crossword puzzle
Across
  1. The symbol in front of the phone # for the incoming call
  2. Turn off the agent's microphone but still lets the customer be heard
  3. The time it takes to ring to an agent before the call is abandoned
  4. To be able to transfer from one department to another, an agent will need to select
  5. This screen appears after a call is connected
  6. When this button is selected, The caller can not hear the agent but the agent can hear the caller
  7. The status to be able to receive calls
Down
  1. Place the call on pause and the timer will continue to run
  2. The screen that you will see immediately after logging into Amazon Connect
  3. Is a contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement at any scale
  4. This notification appears on the screen when an agent misses a call
  5. The task that has to be completed in order to access Amazon Connect

12 Clues: The status to be able to receive calls • This screen appears after a call is connected • The symbol in front of the phone # for the incoming call • Place the call on pause and the timer will continue to run • The time it takes to ring to an agent before the call is abandoned • This notification appears on the screen when an agent misses a call • ...

School Food Service Director 2020-04-29

School Food Service Director crossword puzzle
Across
  1. Management Implements policies and procedures to ensure the effective operations of CNPs.
  2. Implements a cost-effective procurement system.
  3. the action of helping or doing work for someone.
  4. what type of experience do you need to have?
  5. the process of providing food necessary for health.
  6. there are servers and ___.
  7. they make the menus for elementary __?
  8. Food Service Director oversee the menu planning and service for lunch at schools, usually public elementary and secondary schools
  9. you will have go in this before you actually start working
Down
  1. healthy food habits while maintaining program integrity and customer
  2. the person who is in charge of the department.
  3. Conducts an on-going evaluation of the marketing plan.
  4. type of school its getting sent to.
  5. Management Develops job performance standards that provide for performance improvement
  6. they'll be making lunch and __ menus?
  7. the director will be training and ?
  8. the place where the menus are being sent to.
  9. whats going to be on the menu.
  10. we making the menus for the __ in the school.
  11. what are they making for the schools?
  12. the __ is to provide an environment that

21 Clues: there are servers and ___. • whats going to be on the menu. • type of school its getting sent to. • the director will be training and ? • they'll be making lunch and __ menus? • what are they making for the schools? • they make the menus for elementary __? • the __ is to provide an environment that • the place where the menus are being sent to. • ...

Level 1 - General Crossword Payments - Telephony 2019-04-19

Level 1 - General Crossword Payments - Telephony crossword puzzle
Across
  1. The profile type when a customer is enrolled in AutoPay with a paper bill.
  2. Status of payment that can be cancelled in Kubra.
  3. An optional online service available to residential and SGS customers with a standard meter which provides customers with alerts and updates about their electricity usage and estimated cost.
  4. An online customer service program which allows customers to view their account balance, payment history, and meter read dates.
  5. A free on-line tool that works with our smart meters allowing customers the ability to track their energy usage online, hour-by-hour, day-by-day.
  6. Can be obtained through the Itron Portal to determine how much electricity has been used since a prior reading.
  7. Appears on a future bill as a credit to the recipient's CMP account, it can be anonymous or the caller can choose to send the recipient the Notification Form.
  8. Acronym used for returned payments.
  9. This form will allow them to enter data regarding the appliances in their home to understand how much energy those appliances use.
  10. Accounts with a DNP Notice should be transferred to the _____________ department.
  11. Used to stop the flow of electrical current in a wire or device if the current is too great.
  12. Logged in and available to receive calls.
  13. updated frequently with changes in policy and process, press releases and other information needed on a daily basis.
  14. Allows customers to view and pay their CMP bill online every month; as well as set up AutoPay.
  15. Used for breaks, lunch, exercise, meetings, training.
Down
  1. When a customer feels that their meter is faulty and is requesting their meter accuracy verified, what will CMP complete at the customer's request?
  2. __________ can be used to locate a payment that has been scheduled.
  3. This is time after a customer hangs up and before representative is ready to take the next call.
  4. This must be completely read and accepted by the caller for each payment transaction.
  5. The phone system software used to deliver customer calls within the Contact Center and to maintain phone states for all representatives.
  6. __________ determine how payment are applied to balances owing and developed in accordance with MPUC Chapter 322.
  7. CMP program that allows customers with higher than normal usage to defer a portion of their bill issued after November 2017.
  8. Payments will have their monies withdrawn from a specified checking or savings account on a date set by customer preference.
  9. A tool that allows the company to view customers; hourly usage and obtain on demand readings, for customers with standard meters.
  10. any statement indicating a caller intends to do physical harm or damage to an AVANGRID employee/contractor, others in our community, an AVANGRID building, AVANGRID equipment.
  11. A unit of electricity and the rate at which energy is delivered.
  12. This online payment option allows customers to make a single payment via the CMP website with a checking account, savings account, debit or credit card.
  13. The unit for electrical current.

28 Clues: The unit for electrical current. • Acronym used for returned payments. • Logged in and available to receive calls. • Status of payment that can be cancelled in Kubra. • Used for breaks, lunch, exercise, meetings, training. • A unit of electricity and the rate at which energy is delivered. • __________ can be used to locate a payment that has been scheduled. • ...

Chapter 13.1 Vocabulary 2017-01-09

Chapter 13.1 Vocabulary crossword puzzle
Across
  1. A group of customers who share common wants and needs
  2. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, whatever they are
  3. A strategy to build customer relations
  4. Distribution involving one or more intermediaries
  5. The point at which total revenues, or sales equal total costs and expenses of developing and offering a product or service
Down
  1. A pathway to direct products to consumers
  2. The four main elements of marketing, also called the four Ps: Product, Place, Price, and Promotion
  3. When goods or services are sold from the producer directly to the customer

8 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • When goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: Marianne Ortega 2014-01-10

Chapter 13.1 Key Terms Created by: Marianne Ortega crossword puzzle
Across
  1. A group of customers who share common wants and needs.
  2. Involves one or more intermediaries.
  3. A pathway to direct products consumers.
  4. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Down
  1. Consists of of four marketing strategies: product, place, price, and promotion, collectively known as the four Ps.
  2. When goods or services are sold from the producer directly to the customer.
  3. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
  4. A strategy to build customer relations.

8 Clues: Involves one or more intermediaries. • A strategy to build customer relations. • A pathway to direct products consumers. • A group of customers who share common wants and needs. • When goods or services are sold from the producer directly to the customer. • ...

Chapter 13.1 Key terms Created by: Lauren Fleetwood 2015-01-07

Chapter 13.1 Key terms Created by: Lauren Fleetwood crossword puzzle
Across
  1. occurs when goods and services are sold from the producer directly to the customer
  2. involves one or more intermediaries
  3. a strategy to build and maintain customer relations
  4. the process of creating, promoting, and presenting a product or service to meet the wants and needs of customers
Down
  1. the point at which total revenues, or sales, equals total costs and expenses of developing and offering a product or service
  2. a pathway to direct products to consumers
  3. a group of customers who share common wants and needs
  4. the four main elements of marketing, also called the four Ps: product, place, price, and promotion

8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a strategy to build and maintain customer relations • a group of customers who share common wants and needs • occurs when goods and services are sold from the producer directly to the customer • ...

Telecom Basics 2021-02-05

Telecom Basics crossword puzzle
Across
  1. A method of transmitting data in which data is sent out to all nodes on a network and is retrieved only by the intended recipient.
  2. Process of confirming a valid user is accessing the website
  3. First company to launch a smart Phone
  4. devide that forwards data packets between computer networks
  5. Physical Link or circuit that connects Customers Wireline Telephone to the Service provider’s Local Exchange Carrier
  6. a set of rules which governs how networks operate
  7. data sent to your computer by a Web server that records your actions on a certain Web site
Down
  1. common technology used for data transfer within the range of 10 metres
  2. First Mobile service provider in india
  3. UK has OFCOM, India has ___
  4. The ability to retain the telephone number, while changing from one service provider to another
  5. Set of processes that makes ensures what has been promised to the customer is being delivered continuously
  6. area covered by cellular base station
  7. The kind of Billing where payment needs to be done before using the service
  8. Indian Mobile network is divided into zones which are almost based on state boundaries

15 Clues: UK has OFCOM, India has ___ • First company to launch a smart Phone • area covered by cellular base station • First Mobile service provider in india • a set of rules which governs how networks operate • Process of confirming a valid user is accessing the website • devide that forwards data packets between computer networks • ...

Entrepreneurship Chapter 9 Crossword Puzzle 2021-11-11

Entrepreneurship Chapter 9 Crossword Puzzle crossword puzzle
Across
  1. a written statement meant to inform the media of an event or product
  2. What you want your business to achieve in the next year.
  3. the act of establishing a favorable relationship with customers and the general public.
  4. Determined by using the wholesale cost of an item as the basis for the price charged.
  5. What you want your business to achieve in the next two to five years.
  6. based on the logical reasoning of customers
  7. The name, symbol, or design used to identify your product.
  8. free promotion generated by media coverage.
  9. Paid based on percentages
  10. a plan that identifies how these goals will be achieved.
  11. creating an image for a product in the customer's mind.
  12. pricing strategy where the provider of a service or supplier of a commodity, may vary the price depending on the time-of-day when the service is provided or the commodity is delivered.
  13. The blending of four marketing elements-product, distribution, price, and promotion.
  14. Where you want your business to be in 5, 10, and even 20 years from now.
  15. Uses a low introductory price to build a strong customer base
  16. Offers customers reductions from the regular price
  17. The point at which sales revenue equals the total cost of producing and distributing a product or service.
  18. Pricing that is determined by how much customers are willing to pay for a product or service.
Down
  1. The amount earned from an expenditure.
  2. Based on the belief that certain prices have an impact on how customers perceive a product.
  3. a paid form of communication for small businesses, particularly new ones.
  4. using the phone to market your product or service.
  5. a refund offered to people who purchase a product
  6. Pricing that is determined by considering what competitors charge for the same good or service.
  7. Information that is given about the product on the package
  8. A business's percentage of the total sales generated by all companies in the same market.
  9. Payment Paid before development
  10. Uses the needs of customers as the primary focus during the planning, production, distribution, and promotion of a product or service.
  11. the routes that products and services take from the time they are produced to the time they are consumed.
  12. These items are part of this plan. 1. Product or Service 2. Target Market 3. Competition 4. Marketing Budget 5. Business Location 6. Pricing Strategy 7. Promotional Strategy 8. Distribution Strategy
  13. Include color, size, quality, hours, warranties, delivery, and installation.
  14. establishing informal ties with people who can help your business grow.
  15. the box, container, or wrapper in which the product is placed.
  16. the different products and services a business sells.
  17. All of the processes- planning, pricing, and promoting to satisfy the customer.
  18. direct communication between a prospective buyer and a sales representative in which the sales representative attempts to influence the prospective buyer in a purchase situation.

36 Clues: Paid based on percentages • The amount earned from an expenditure. • Payment Paid before development • based on the logical reasoning of customers • free promotion generated by media coverage. • a refund offered to people who purchase a product • using the phone to market your product or service. • Offers customers reductions from the regular price • ...

E-Commerce Kelompok 5 2023-11-09

E-Commerce Kelompok 5 crossword puzzle
Across
  1. to buy something
  2. a period when a store is selling things at lower prices than usual
  3. a person or an organization that buys a product or service
  4. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought
  5. if a company guarantees a product or service
  6. the process or business of sending or transporting goods
  7. a need for goods or services that customers want to buy or use
  8. an amount of money paid
  9. people or goods transported by road, air, train, or ship, as a business
  10. an arrangement in which a company sells another business the right to sell its products or services in return for payment
Down
  1. a reduction in the usual price of a product or service
  2. the study of the way money is used and managed in the economy
  3. something that is available for sale
  4. a person who is selling something
  5. a job that involves encouraging people to buy a product or service
  6. a website designed for people to buy and sell things
  7. a list of things provided or work done together with their cost, for payment at a later time
  8. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  9. the activity of selling goods to the public, usually in shops
  10. a person whose job is to buy and sell products in large amounts, especially by trading with other countries

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

Salesforce Terminology Crossword Challenge 2023-08-31

Salesforce Terminology Crossword Challenge crossword puzzle
Across
  1. Products or services a customer has with M&T Bank
  2. An individual that has a product with M&T Bank
  3. in-person meeting with a customer
  4. A Customer Relationship Management platform designed to help you sell, service, market, analyze and connect with your customers
Down
  1. Any entry into Salesforce such as Leads, Referrals, Activities or Opportunities
  2. a reminder for follow up or a to-do item
  3. The three types of these are Log a Call, Task and Event

7 Clues: in-person meeting with a customer • a reminder for follow up or a to-do item • An individual that has a product with M&T Bank • Products or services a customer has with M&T Bank • The three types of these are Log a Call, Task and Event • Any entry into Salesforce such as Leads, Referrals, Activities or Opportunities • ...

Smart Shopper 2013-01-25

Smart Shopper crossword puzzle
Across
  1. card identification that allows a customer to buy now and pay later
  2. a store employee who helps customers on the floor
  3. goods that are bought and sold
Down
  1. sales slip
  2. customers wait on themselves
  3. an item that is bought
  4. a system in which a customer may set aside an item and make payments
  5. to return a purchase for another item or money back
  6. the person in charge of the employees and the store

9 Clues: sales slip • an item that is bought • customers wait on themselves • goods that are bought and sold • a store employee who helps customers on the floor • to return a purchase for another item or money back • the person in charge of the employees and the store • card identification that allows a customer to buy now and pay later • ...

Supply Chain Management 2015-04-29

Supply Chain Management crossword puzzle
Across
  1. companies to prioritize their marketing focus on different customer groups according to each group´s long-team value to the company or supply chain.
  2. link that connects all the logistics functions of the supply chain.
  3. firms to manage volumes of returned product efficently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain.
  4. inventory control system that manages the replenishmnet of raw materials,supplies,and components from the supplier to the manufacturer.
  5. an inventory control system that manages the replenishment of goods from the manufacturer to the final consumer.
  6. highly integrated process,often requiring persons from multiple companies and multiple functions to come together and coordinate to create customer satisfaction at a given place and time.
  7. connected chain of all of the bussiness entities,both internal and external to the company, that perform or support the logistics function.
  8. production method whereby products are not made until an order is placed by the customer.
  9. related to the manufacturing flow management process and contains several characteristics that parallel the customer relationship management process.
  10. process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials at the precise time they are needed on the production line.
  11. management system that coordinates and integrates all of the activities performed by supply chain mambers into a seamless process.
Down
  1. a multicompany,unified response system to the customer whenever complaints,concerns,questions,or comments are voiced.
  2. process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption.
  3. the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firm.
  4. manufacturer´s or supplier´s use of an independent third party to manage an entire function of the logics system,such as a transportation,warehousing,or order processing.
  5. with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process.
  6. technology that replaces the paper documents that usually accompany business transactions such as purchase orders and invoices.
  7. method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer´s or a customer´s demand.
  8. of interconnected activities that stretch across firms in the supply chain.
  9. to align supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand related plans of action prior to actual customer purchasing behavior.
  10. system whereby orders are entered into the supply chain and filled.
  11. multiple firms in a supply chain coordinate their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
  12. real-time inventory system that triggers shipments only when a good is sold to the end user.
  13. distribution technique that includes any kind of product or service that can be distributed electronically.
  14. entire group of individuals who orchestrate the movement of goods,services,and information from the source to the customer.
  15. method of moving inventory into,within,and out of the warehouse.

26 Clues: method of moving inventory into,within,and out of the warehouse. • link that connects all the logistics functions of the supply chain. • system whereby orders are entered into the supply chain and filled. • of interconnected activities that stretch across firms in the supply chain. • ...

Supply Chain Management 2015-04-29

Supply Chain Management crossword puzzle
Across
  1. an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the customer.
  2. enables firms to manage volumes of returned product efficently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain.
  3. a management system that coordinates and integrates all of the activities performed by supply chain mambers into a seamless process.
  4. presents a multicompany,unified response system to the customer whenever complaints,concerns,questions,or comments are voiced.
  5. when multiple firms in a supply chain coordinate their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
  6. an inventory control system that manages the replenishment of goods from the manufacturer to the final consumer.
  7. bundles of interconnected activities that stretch across firms in the supply chain.
  8. an inventory control system that manages the replenishmnet of raw materials,supplies,and components from the supplier to the manufacturer.
  9. a method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer´s or a customer´s demand.
  10. allows companies to prioritize their marketing focus on different customer groups according to each group´s long-team value to the company or supply chain.
  11. the process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption.
  12. the link that connects all the logistics functions of the supply chain.
  13. a highly integrated process,often requiring persons from multiple companies and multiple functions to come together and coordinate to create customer satisfaction at a given place and time.
  14. includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firm.
  15. a process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials at the precise time they are needed on the production line.
Down
  1. a manufacturer´s or supplier´s use of an independent third party to manage an entire function of the logics system,such as a transportation,warehousing,or order processing.
  2. concerned with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process.
  3. a method of moving inventory into,within,and out of the warehouse.
  4. closely related to the manufacturing flow management process and contains several characteristics that parallel the customer relationship management process.
  5. a distribution technique that includes any kind of product or service that can be distributed electronically.
  6. a system whereby orders are entered into the supply chain and filled.
  7. seeks to align supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand related plans of action prior to actual customer purchasing behavior.
  8. a production method whereby products are not made until an order is placed by the customer.
  9. information technology that replaces the paper documents that usually accompany business transactions such as purchase orders and invoices.
  10. the connected chain of all of the bussiness entities,both internal and external to the company, that perform or support the logistics function.
  11. a real-time inventory system that triggers shipments only when a good is sold to the end user.

26 Clues: a method of moving inventory into,within,and out of the warehouse. • bundles of interconnected activities that stretch across firms in the supply chain. • a system whereby orders are entered into the supply chain and filled. • the link that connects all the logistics functions of the supply chain. • ...

Heat Engineer Crossword 2022-06-16

Heat Engineer Crossword crossword puzzle
Across
  1. Who fixes supply problems?
  2. These are carried out once every 2 years on customers HIU's
  3. What do we run when a customer has a loss of supply.
  4. The customer can control the temperature of the supply
  5. This works on the Heating network to ensure the water moves around.
Down
  1. A customers secondary cylinder
  2. These are found on indirect networks
  3. Something the engineer leaves after the visit.
  4. Something you can increase to gain supply

9 Clues: Who fixes supply problems? • A customers secondary cylinder • These are found on indirect networks • Something you can increase to gain supply • Something the engineer leaves after the visit. • What do we run when a customer has a loss of supply. • The customer can control the temperature of the supply • These are carried out once every 2 years on customers HIU's • ...

Business terms crossword 2013-04-28

Business terms crossword crossword puzzle
Across
  1. substance that is manufactured
  2. promoting and selling products
  3. a system where goods and services are exchanged
  4. buys goods or services
  5. money to thise in need
Down
  1. doing work for someone
  2. a commercial business
  3. creating a product
  4. management of money
  5. the amount of money expected

10 Clues: creating a product • management of money • a commercial business • doing work for someone • buys goods or services • money to thise in need • the amount of money expected • substance that is manufactured • promoting and selling products • a system where goods and services are exchanged

Test 2021-10-31

Test crossword puzzle
Across
  1. A measurable goal
  2. When costs exceeds revenue.
  3. The service sector
  4. A stakeholder
  5. A factor of production.
Down
  1. When revenue exceeds costs.
  2. Someone with an interest in a business.
  3. A single business owner with unlimited liability
  4. An owner of a company.
  5. A long term goal

10 Clues: A stakeholder • A long term goal • A measurable goal • The service sector • An owner of a company. • A factor of production. • When revenue exceeds costs. • When costs exceeds revenue. • Someone with an interest in a business. • A single business owner with unlimited liability

DEEPEN CUSTOMER RELATIONS AND BUILD TRUST 2025-03-11

DEEPEN CUSTOMER RELATIONS AND BUILD TRUST crossword puzzle
Across
  1. Learn and contiguously improve
  2. Make yourself available and easy to find
  3. Encourage customer autonomy
  4. Know your products and Services
Down
  1. Be Open and Honest
  2. Provide Excellent Service
  3. Be kind and human
  4. Maintain process stability
  5. Act with urgency and efficiency
  6. Show customers you care

10 Clues: Be kind and human • Be Open and Honest • Show customers you care • Provide Excellent Service • Maintain process stability • Encourage customer autonomy • Learn and contiguously improve • Act with urgency and efficiency • Know your products and Services • Make yourself available and easy to find

Test 2021-10-31

Test crossword puzzle
Across
  1. A measurable goal
  2. When costs exceeds revenue.
  3. The service sector
  4. A stakeholder
  5. A factor of production.
Down
  1. When revenue exceeds costs.
  2. Someone with an interest in a business.
  3. A single business owner with unlimited liability
  4. An owner of a company.
  5. A long term goal

10 Clues: A stakeholder • A long term goal • A measurable goal • The service sector • An owner of a company. • A factor of production. • When revenue exceeds costs. • When costs exceeds revenue. • Someone with an interest in a business. • A single business owner with unlimited liability

PQ Crossword - Faulting 2019-10-22

PQ Crossword - Faulting crossword puzzle
Across
  1. The Customer complained that our petal is too pink, but it printed as expected. Customer didn’t pay for the replacement.
  2. The card arrived with bent corners, it was curving backwards, Printed in RPI, File is perfectly fine, Shipped via USPS.
  3. Order was sent to the incorrect fulfiller
  4. Card arrived with gold foil when it should have been in silver. XML states it is ordered in silver. Printed in Taylor.
  5. Customer received their pillows with a broken zipper
  6. Went to proofing round, however the customer received their cards with the default text.
  7. ArtCo sent the customer 1 Calendar instead of 2
  8. Customer got their package and disliked the backer and wanted a blank one instead. Customer got a refund for their backer fee.
  9. She didn't received her order from FedEx
  10. There's a white smudge acrross the bottom part of the art print. Printed from WHCC
  11. Names are too long for the addressing design
  12. Order went to proofing rounds. However, customer received their cards with a spelling error.
  13. Customer customized all the texts but the cards she received were in stock texts. It was an express order
  14. Photo printed blurry or misregistered. Printed at MER, File is perfectly fine, Shipped via FedEx.
Down
  1. Order got canceled by MOF because the frame is Out of stock
  2. Customer wants to reorder the cards she lost during the california wildfire.
  3. The hanging wire was attached on the incorrect side. Printed out in White House.
  4. Customer received their sample order with bent corners. Box is perfectly fine.
  5. Customer didn't liked how her is too "shaggy" on the printed photo. She paid for it to be edited.
  6. Customer received their package and was missing 8 RSVPS. Printed in PCA, file is perfectly fine and was shipped via FedEx
  7. The Customer received their Art Print without a Frame. XML states it was ordered in barnwood. Printed in MOF, File is perfectly fine.

21 Clues: She didn't received her order from FedEx • Order was sent to the incorrect fulfiller • Names are too long for the addressing design • ArtCo sent the customer 1 Calendar instead of 2 • Customer received their pillows with a broken zipper • Order got canceled by MOF because the frame is Out of stock • ...

Lean Week Cross Word 2021-11-29

Lean Week Cross Word crossword puzzle
Across
  1. "Principle the no one upstream function or
  2. Father of Statustical Quality Control
  3. The concept of producing goods or services with minimal waste.
  4. value stream"
  5. WORK "the “best
  6. TIME The total time required for a task to be complete. Elements include manual and travel times, automated or machine run time.
  7. A method of leveling activities and sequencing to the timing of customer demand.
  8. CAUSE It is the main cause to resolve in order to prevent the problem from recurring.
  9. MEASURES Actions which eliminate root causes and avoid recurring problems. Requires root cause analysis.
  10. Direct measure from the customers expectation. When you improve, the customer notices and is a measure of a process that can be improved
  11. To change something to make it better than the current process
  12. work "
  13. Rate of customer demand for a product or service. Calculated by: available time /customer demand
  14. CHART Tool to track and report the progress of performance metrics for strategic progress or tactical performance.
  15. Work cycle for continuous improvement. Also known as the Deming wheel or Shewhart cycle.
  16. It is a principle which means that the first to enter (as in inventory/ parts) is the first to be used or consumed.
  17. Kanri "Strategic Planning/Strategic Management
  18. for policy deployment"
  19. One of the '3M's of Waste', meaning the waste of un-evenness or irregularity.
Down
  1. YOKE Mistake proofing
  2. Sequence of repeatable tasks that an operator performs.
  3. TIME The total time it takes the product to go from raw inventory to the finished product.
  4. Machines that have “human intelligence” built into them, giving them the ability to shut down automatically in the case of an abnormality to stop defective products from flowing into the next process.
  5. A Japanese word that literally means “the real place”, any work area where humans create value.
  6. PLAN Tool which allows us to schedule, track, and visualize the steps required to deliver a result or outcome.
  7. Standard GE format for capturing the key elements of problem solving: Problem Statement, Root Cause, Countermeasures, and Sustainment.
  8. customer downstream asks for it"
  9. DIAGRAM A tool also called an Ishikawa Diagram or Cause & Effect Diagram.
  10. way” to
  11. One of the seven forms of waste.
  12. Activities or actions taken that add no real value to the product or service, making such activities or actions a form of waste.
  13. The process of detailing the process of converting raw material to finished goods.
  14. should produce a good or service until
  15. information as it proceeds along
  16. "The progressive achievement of tasks
  17. PIECE FLOW Production system in which only one part at a time is processed or assembled and the work is verified before being sent along the production line to follow processes.
  18. One of the '3M's of Waste', meaning the waste of over-burdening a resource (person or process).

37 Clues: work " • way” to • value stream" • WORK "the “best • YOKE Mistake proofing • for policy deployment" • customer downstream asks for it" • One of the seven forms of waste. • information as it proceeds along • Father of Statustical Quality Control • "The progressive achievement of tasks • should produce a good or service until • "Principle the no one upstream function or • ...

Unit 1 2022-03-14

Unit 1 crossword puzzle
Across
  1. Document required for a partnership
  2. Refers to the ability to be an entrepreneur
  3. What is left after subtracting costs from revenue
  4. exchange Where shares are floated?
  5. The owner of the business is personally responsible for all debts
  6. The money paid by banks as a reward to attract people to save with them
  7. Anyone with an interest in the business
  8. A business that does not seek to make any profit
  9. Measure all the income earned in a country’s economy in a year
  10. Inputs that business use to provide their goods or services
  11. A business set up to help society rather than make a profit
Down
  1. Trader Someone who works on their own
  2. Someone who owns shares in a business
  3. Someone who buys a good or service
  4. rates The cost of borrowing money or the reward for saving money
  5. Where two or more partners join together
  6. The rate at which prices are increasing
  7. A physical product such as a car
  8. Someone who is willing to take risks in order to start a business
  9. Another name for a business
  10. An intangible product such as financial advice or a bus journey
  11. What happens when shares are put on the stock exchange by a limited company
  12. Someone who uses a good or service

23 Clues: Another name for a business • A physical product such as a car • Someone who buys a good or service • exchange Where shares are floated? • Someone who uses a good or service • Document required for a partnership • Trader Someone who works on their own • Someone who owns shares in a business • The rate at which prices are increasing • Anyone with an interest in the business • ...

Mobile phone 2024-03-25

Mobile phone crossword puzzle
Across
  1. Establishment selling mobile devices and accessories.
  2. Wireless technology standard for exchanging data over short distances.
  3. To obtain a newer model or version of a mobile device.
  4. Display area of a mobile phone or tablet.
  5. Mobile service paid for in advance, without a contract.
  6. Reduction on the usual cost of a mobile phone or service plan.
  7. Act of providing money for a new mobile device or service.
  8. Pre-arranged package of mobile services, including calls, texts, and data.
  9. Modern communication device that combines a phone with a web browser and apps.
  10. Specific version or design of a mobile phone.
Down
  1. Company that provides wireless communication services.
  2. Distinctive attributes or capabilities of a mobile device.
  3. Device used to recharge a mobile phone's battery.
  4. Information processed or stored by a computer or phone.
  5. Amount of money allocated for purchasing a mobile phone.
  6. Short for applications, software designed to perform specific tasks on mobile devices.
  7. Binding agreement between customer and provider for mobile services.
  8. Manufacturer's guarantee to repair or replace defective devices within a certain period.
  9. System of interconnected computers or mobile phones.
  10. Small card inside a mobile phone that stores subscriber data.

20 Clues: Display area of a mobile phone or tablet. • Specific version or design of a mobile phone. • Device used to recharge a mobile phone's battery. • System of interconnected computers or mobile phones. • Establishment selling mobile devices and accessories. • Company that provides wireless communication services. • To obtain a newer model or version of a mobile device. • ...

Teenindussuhtlemine 2024-10-03

Teenindussuhtlemine crossword puzzle
Across
  1. mis on iga organisatsiooni hinnalisem vara?
  2. Verbaalne ja mitte verbaalne käitumine on...
  3. Teeninduse aluseks on ...
  4. ... tekib 30 sekundiga
  5. väärtushinnangute kokkupõrge ehk
  6. -tegevuste keskne
Down
  1. on laused, mis julgustavad, väljendavad toetust ja huvi
  2. Passiivsed ja ... kliendid
  3. ... on vastus mingile infole
  4. ...on vahemaa kahe suhtleja vahel
  5. Customer service eesti keeles
  6. Kliendil on alati ...
  7. Kuulamistehnika, kus korratakse üle rääkija viimane sõnapaar või sõna
  8. ... on käitumisviis, mida oodatakse mingis staatuses olevalt inimeselt
  9. Teenindusprotsessi juhiks on ...

15 Clues: -tegevuste keskne • Kliendil on alati ... • ... tekib 30 sekundiga • Teeninduse aluseks on ... • Passiivsed ja ... kliendid • ... on vastus mingile infole • Customer service eesti keeles • Teenindusprotsessi juhiks on ... • väärtushinnangute kokkupõrge ehk • ...on vahemaa kahe suhtleja vahel • mis on iga organisatsiooni hinnalisem vara? • ...

Vocabulary #5 (Deveney Castro) 2025-04-25

Vocabulary #5 (Deveney Castro) crossword puzzle
Across
  1. Draco Malfoy
  2. An Aquarium in contrast to the ocean
  3. "ACAB" (All Cops are Bad/B**tards)
  4. Eating unhealthy food
  5. Disney buying Pixar
  6. Bad customer service
  7. Diamond Testing
  8. Mr. Krabs catching Plankton in his attempt to steal the secret formula
  9. Humbert to Lolita
Down
  1. Donating to charity for personal gain
  2. pain medication
  3. Gentrification
  4. Plankton's plan to get the secret formula
  5. Ballet instructor's teaching methods
  6. An apple a day keeps the doctor away

15 Clues: Draco Malfoy • Gentrification • pain medication • Diamond Testing • Humbert to Lolita • Disney buying Pixar • Bad customer service • Eating unhealthy food • "ACAB" (All Cops are Bad/B**tards) • An Aquarium in contrast to the ocean • Ballet instructor's teaching methods • An apple a day keeps the doctor away • Donating to charity for personal gain • ...

Marketing Vocab 2025-10-02

Marketing Vocab crossword puzzle
Across
  1. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  2. The action or process of supplying goods to stores and other businesses that sell to consumers.
  3. Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  4. who purchase products and services to satisfy needs.
  5. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  6. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
  1. The process of dealing with or controlling things or people.
  2. The activity or profession of producing advertisements for commercial products or services.
  3. The management of large amounts of money, especially by governments or large companies.
  4. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  5. The action or business of promoting and selling products or services, including market research and advertising.
  6. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  7. The action or process of keeping financial accounts.
  8. A unique group of prospective customers a business wants to serve and their locations.
  9. The amount a customer pays and the methods of increasing the value of the products to the customers
  10. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  11. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.

17 Clues: The action or process of keeping financial accounts. • who purchase products and services to satisfy needs. • The process of dealing with or controlling things or people. • A unique group of prospective customers a business wants to serve and their locations. • The management of large amounts of money, especially by governments or large companies. • ...

Confidence Starts Here 2025-10-28

Confidence Starts Here crossword puzzle
Across
  1. Where to look for Service Base2000 help?
  2. What to complete if customer wants to change card type?
  3. What to do when NEBWeb doesn’t give the full answer?
  4. What are we?
  5. The feeling that replaces “wait… am I doing this right?” (the answer is somewhere on this page)
  6. Something a team member builds by helping a customer.
  7. What is your nickname if you have access to Base2000?
  8. Where can customers reprint a statement?
Down
  1. Best way to reach out to Credit Card Admin?
  2. Where can customers reprint a statement?
  3. Who answers hard-hitting questions?
  4. Where to look for credit card procedures?

12 Clues: What are we? • Who answers hard-hitting questions? • Where to look for Service Base2000 help? • Where can customers reprint a statement? • Where can customers reprint a statement? • Where to look for credit card procedures? • Best way to reach out to Credit Card Admin? • What to do when NEBWeb doesn’t give the full answer? • ...

Confidence Starts Here! 2025-10-28

Confidence Starts Here! crossword puzzle
Across
  1. Where can customers reprint a statement?
  2. Best way to reach out to Credit Card Admin?
  3. What to do when NEBWeb doesn’t give the full answer?
  4. Something a team member builds by helping a customer.
  5. Who answers hard-hitting questions?
  6. Where to look for Service Base2000 help?
Down
  1. Where can customers reprint a statement?
  2. What is your nickname if you have access to Base2000?
  3. Where to look for credit card procedures?
  4. The feeling that replaces “wait… am I doing this right?”(the answer is somewhere on this page)
  5. What to complete if customer wants to change card type?
  6. What are we?

12 Clues: What are we? • Who answers hard-hitting questions? • Where can customers reprint a statement? • Where can customers reprint a statement? • Where to look for Service Base2000 help? • Where to look for credit card procedures? • Best way to reach out to Credit Card Admin? • What to do when NEBWeb doesn’t give the full answer? • ...

Operations 2025-02-24

Operations crossword puzzle
Across
  1. Method of production where products are made individually
  2. The amount of output per unit of input (labour, equipment, and capital)
  3. Setting up processes in production to ensure that quality is achieved
  4. Method of production where groups or types of products are made at several stages
  5. The time between ordering a good or service and receiving it
  6. The process of choosing a supplier
  7. Operations are the function that organises, produces and delivers the goods of a business
  8. Checking that the products produced by a business are of the required standard at the end of the production process
  9. A quantity of stock kept in store to safeguard against unforeseen shortages or demands
Down
  1. The management of the flow of goods, information and money along the supply chain
  2. Measures of how much output is being produced per unit of input
  3. All activities that are involved in getting a good or service to the customer
  4. Following up with a customer after they have made a purchase to check that everything is “ok”
  5. A business that provides raw materials, components, finished goods or services in exchange for payment
  6. Method of production associated with making very large quantities of standard products
  7. Where inputs into the production process arrive on the production line just as they are needed

16 Clues: The process of choosing a supplier • Method of production where products are made individually • The time between ordering a good or service and receiving it • Measures of how much output is being produced per unit of input • Setting up processes in production to ensure that quality is achieved • ...

Digital Marketing Tools 2023-12-21

Digital Marketing Tools crossword puzzle
Across
  1. Popular for email campaigns, automation, and audience management.
  2. Combines CRM with marketing, sales, and customer service tools.
  3. Provides tools for keyword research, SEO audit, and competitor analysis.
  4. A powerful tool for analyzing online user behavior and optimizing digital marketing efforts.
  5. Analyzes user behavior through heatmaps, session recordings, and surveys.
Down
  1. Creates visually appealing graphics for social media and web.
  2. Manages and schedules social media posts across multiple platforms.
  3. Offers marketing automation and analytics for enterprise-level businesses.
  4. Creates online surveys for customer feedback.
  5. Helps find trending topics and influencers in your industry.
  6. Specializes in retargeting and personalized advertising.

11 Clues: Creates online surveys for customer feedback. • Specializes in retargeting and personalized advertising. • Helps find trending topics and influencers in your industry. • Creates visually appealing graphics for social media and web. • Combines CRM with marketing, sales, and customer service tools. • Popular for email campaigns, automation, and audience management. • ...

LO2 Revision 2023-01-08

LO2 Revision crossword puzzle
Across
  1. - data that involves numbers.
  2. - buying and selling on the internet.
  3. - a product which has been around for a long time and has a large market share but low market growth.
  4. - an example of a segment of a market.
  5. - a specialist market.
Down
  1. - buys goods from a wholesaler to sell to a customer.
  2. - a type of market research
  3. - something that can be sold to a customer that you cannot touch.
  4. - stage of the product life cycle where sales are falling.
  5. - setting a high price often used when for new technology.
  6. - type of sales promotion also known as 2 for 1. (Initials)

11 Clues: - a specialist market. • - a type of market research • - data that involves numbers. • - buying and selling on the internet. • - an example of a segment of a market. • - buys goods from a wholesaler to sell to a customer. • - stage of the product life cycle where sales are falling. • - setting a high price often used when for new technology. • ...

Ivy Tech. Econ. 111 2014-12-11

Ivy Tech. Econ. 111 crossword puzzle
Across
  1. willingness and ability for producers to offer goods or services
  2. natural resources found above and below ground
  3. study of the economy as a whole
  4. goods services essential for living
  5. physical object that can be purchased
  6. Goods that the consumers demand more of when their income rises
  7. consumer’s desire for good or service
  8. when a change in price occurs, the demand changes drastically
  9. a situation where two or more independent people try to gain business by offering the best deals
  10. good or services that can be used in place of another to satisfy a customer
  11. Person who chooses not to pay for goods or services but reaps the benefits
  12. Goods that the consumers demand less of when their income rises
  13. form of economic system where government owns some or all parts of production
  14. place or situation in which people buy and sell goods and services
Down
  1. when a change in price occurs, the demand change is minuscule
  2. Law that states when prices of goods and services fall, consumers purchase more of it
  3. person who makes good or offers a service
  4. desire for good or service and ability to pay for it
  5. study of individuals in an economy
  6. for of economic system based on private ownership of production
  7. offered benefit to entice consumers to purchase a good or service
  8. person who buys goods and services
  9. work one person preforms for another for payment
  10. human time, effort, and talent that is used to create goods or services
  11. financial gain from business transaction

25 Clues: study of the economy as a whole • study of individuals in an economy • person who buys goods and services • goods services essential for living • physical object that can be purchased • consumer’s desire for good or service • financial gain from business transaction • person who makes good or offers a service • natural resources found above and below ground • ...

e commerce 2023-11-09

e commerce crossword puzzle
Across
  1. people or goods transported by road, air, train, or ship, as a business
  2. something that is available for sale
  3. a person or an organization that buys a product or service
  4. the activity of selling goods to the public, usually in shops
  5. a person whose job is to buy and sell products in large amounts, especially by trading with other countries
  6. a period when a store is selling things at lower prices than usual
  7. an arrangement in which a company sells another business the right to sell its products or services in return for payment
  8. a website designed for people to buy and sell things
  9. the study of the way money is used and managed in the economy
Down
  1. a reduction in the usual price of a product or service
  2. a person who is selling something
  3. a list of things provided or work done together with their cost, for payment at a later time
  4. the process or business of sending or transporting goods
  5. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  6. to buy something
  7. an amount of money paid
  8. if a company guarantees a product or service
  9. a need for goods or services that customers want to buy or use
  10. a job that involves encouraging people to buy a product or service
  11. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

FlashPost Mystery 2023-05-19

FlashPost Mystery crossword puzzle
Across
  1. Type of a recruiter in FP
  2. Views, clicks and applies in FP
  3. Third party who connects FP with ATS; a job ...
  4. FP tab displaying real-time jobs and their status
  5. The equivalent of contract in FP
  6. When a job in FP fails, it gets into ... status
  7. application FP back office
  8. What is the name of the process to collect FP codes?
  9. Maximum number of jobs allowed for Self-Service
Down
  1. Type of partner who only receive emails from FP
  2. One of the posting method (only available to partners)
  3. The equivalent of a partner set-up in FP
  4. Type of a report in FP
  5. One of the more known job distributors
  6. You can provide customer with a ... account

15 Clues: Type of a report in FP • Type of a recruiter in FP • application FP back office • Views, clicks and applies in FP • The equivalent of contract in FP • One of the more known job distributors • The equivalent of a partner set-up in FP • You can provide customer with a ... account • Type of partner who only receive emails from FP • ...

Sales and Distribution 2016-02-01

Sales and Distribution crossword puzzle
Across
  1. When you request a product or service. (v)
  2. When you give a product or service to somebody in exchange for money. (v)
  3. A person or company that makes goods for sale. (n)
  4. When a company publicises information about their product or service to encourage customers to buy it. (v)
  5. Someone who buys a product. (n)
Down
  1. A person or company who buys products in bulk and sells them on to retailers. (n)
  2. Someone who sells goods or services to customers. (n)
  3. The difference between the price a retailer's goods are sold for and the price he pays for them. (n)
  4. When you give someone money in exchange for a product or service. (v)
  5. Products a company sells. (n)

10 Clues: Products a company sells. (n) • Someone who buys a product. (n) • When you request a product or service. (v) • A person or company that makes goods for sale. (n) • Someone who sells goods or services to customers. (n) • When you give someone money in exchange for a product or service. (v) • When you give a product or service to somebody in exchange for money. (v) • ...

marketing vocab 2025-10-02

marketing vocab crossword puzzle
Across
  1. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
  2. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  3. The activity or profession of producing advertisements for commercial products or services.
  4. of large amounts of money, especially by governments or large companies.
  5. The action or business of promoting and selling products or services, including market research and advertising.
  6. Individuals who purchase products and services to satisfy needs.
  7. The amount a customer pays and the methods of increasing the value of the products to the customers.
  8. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  9. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
Down
  1. The business function that creates or obtains product services for sale.
  2. The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  3. A unique group of prospective customers a business wants to serve and their locations.
  4. The process of dealing with or controlling things or people.
  5. Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  6. offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  7. The action or process of supplying goods to stores and other businesses that sell to consumers.
  8. The action or process of keeping financial accounts.

17 Clues: The action or process of keeping financial accounts. • Individuals who purchase products and services to satisfy needs. • The process of dealing with or controlling things or people. • of large amounts of money, especially by governments or large companies. • The business function that creates or obtains product services for sale. • ...

FlashPost Mystery 2023-05-19

FlashPost Mystery crossword puzzle
Across
  1. FlashPost tab displaying real-time jobs and their status
  2. Type of a recruiter in FlashPost
  3. The equivalent of a partner set-up in FlashPost
  4. What is the name of the process to collect FlashPost codes?
  5. Views, clicks and applies in FlashPost
  6. One of the posting method (only available to partners)
  7. When a job in FlashPost fails, it gets into ... status
  8. You can provide customer with a ... account
Down
  1. Type of partner who only receive emails from FlashPost
  2. application FlashPost back office
  3. One of the more known job distributors
  4. Type of a report in FlashPost
  5. Third party who connects FlashPost with ATS; a job ...
  6. The equivalent of contract in FlashPost
  7. Maximum number of jobs allowed for Self-Service

15 Clues: Type of a report in FlashPost • Type of a recruiter in FlashPost • application FlashPost back office • One of the more known job distributors • Views, clicks and applies in FlashPost • The equivalent of contract in FlashPost • You can provide customer with a ... account • The equivalent of a partner set-up in FlashPost • Maximum number of jobs allowed for Self-Service • ...

Factors and Trends Affecting the Hospitality Industry 2016-07-15

Factors and Trends Affecting the Hospitality Industry crossword puzzle
Across
  1. Customers look for this in all hospitality experiences and purchases
  2. the change in society as well as the demographics shifts and becoming more aware of the importance of diverse organization
  3. has something to do with competition and work force
  4. A factor that can cause for returning customer
  5. the need to feel safe and secure at all time
  6. the cause for advance innovation and changes in the industry
Down
  1. Led to more emphasis on creating specialized niches and better management practices
  2. Limited Service versus Service Intensive organizations
  3. concerns about the cleanliness and quality of the service and product like food or suppliers
  4. the act of providing additional level of responsibility to both employees and managers

10 Clues: the need to feel safe and secure at all time • A factor that can cause for returning customer • has something to do with competition and work force • Limited Service versus Service Intensive organizations • the cause for advance innovation and changes in the industry • Customers look for this in all hospitality experiences and purchases • ...

12.1 2013-02-20

12.1 crossword puzzle
Across
  1. motive a feeling experienced by a customer through association with a product
  2. selling customers come to the store to purchase an item
  3. selling providing solutions to customers' problems
  4. selling over the telephone
  5. benefits advantages or personal satisfaction a customer will get from a good or service.
  6. decision making used when a person buys goods and services that a person buys goods and services that he or shehas purchased before but not regularly.
  7. to business selling takes place in a manufacturer's or wholesalers showroom or a customer's place of business
Down
  1. decision making when a person needs information about a product
  2. selling matching characteristics of a product to fit a customers needs and wants
  3. features basic,physical, or extended attributes of the product or purchase
  4. decision making used when there has been little or no previous experience with an item
  5. motive conscious, logical reason for a purchase

12 Clues: selling over the telephone • motive conscious, logical reason for a purchase • selling providing solutions to customers' problems • selling customers come to the store to purchase an item • decision making when a person needs information about a product • features basic,physical, or extended attributes of the product or purchase • ...

Spanish Translations 2024-01-25

Spanish Translations crossword puzzle
Across
  1. Spanish word for Technician
  2. Spanish word for Customer
  3. Spanish word for Help
  4. Spanish word for Service
Down
  1. Spanish word for Meter
  2. Spanish word for Valve
  3. Spanish word for Hispanic
  4. Spanish word for Spanish
  5. Spanish word for Gas

9 Clues: Spanish word for Gas • Spanish word for Help • Spanish word for Meter • Spanish word for Valve • Spanish word for Spanish • Spanish word for Service • Spanish word for Hispanic • Spanish word for Customer • Spanish word for Technician

Digital Marketing- Foundations 2019-05-20

Digital Marketing- Foundations crossword puzzle
Across
  1. Where the customer is ready to buy and they have done their research and decided that your product is the best solution
  2. Where the customer discovers how your product may solve a problem they have or didn’t realize they had and is searching the web about the problem or need.
  3. An application, downloaded by a user to a mobile device.
  4. The change in products, services, processes, and strategies within an organization through leveraging digital technologies.
  5. Involves using digital channels (such as email, search, etc.) to promote or market products and services to consumers and businesses.
  6. The overall experience of a person using a website, rather than just the look of the site
  7. The convergence of social media, mobile, and the web, which has resulted in new ways to do business.
  8. The position which a particular site appears in the results of a web search.
Down
  1. Where the customer knows about your product or service and believes that it is a good fit but they have others in mind
  2. A website where products and services are sold.
  3. A system that searches for and returns content in response to a web search query.
  4. Measures online metrics like web traffic, leads, conversions, and sales.
  5. Any form of media online that can be read, watched, or interacted with. Content commonly refers to written material, but can also include images and videos.
  6. Where the customer is interested in options that will solve their problem, they become more familiar with your product but are still just looking
  7. Where a strong relationship develops between the customer and the brand

15 Clues: A website where products and services are sold. • An application, downloaded by a user to a mobile device. • Where a strong relationship develops between the customer and the brand • Measures online metrics like web traffic, leads, conversions, and sales. • The position which a particular site appears in the results of a web search. • ...

Front office 2026-01-28

Front office crossword puzzle
Across
  1. auditor
  2. relations
  3. management,
  4. service,
Down
  1. office manager,
  2. services,
  3. staff,
  4. assignment,

8 Clues: staff, • auditor • service, • relations • services, • management, • assignment, • office manager,

Marketing Puzzle 2025-09-28

Marketing Puzzle crossword puzzle
Across
  1. The process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  2. The art and science of choosing target markets and building profitable relationships with them.
  3. The idea that consumers will favour products that are available and highly affordable.
Down
  1. The mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
  2. The set of all actual and potential buyers of a product or service.
  3. Design customer value driven marketing strategy.
  4. Human wants that are backed by buying power.
  5. Understand the marketplace and customer needs and wants
  6. States of felt deprivation
  7. form human needs take as they are shaped by culture and individual
  8. The act of obtaining a desired object from someone by offering something in return.
  9. The idea that consumers will favor products that offer the most quality, performance, and features

12 Clues: States of felt deprivation • Human wants that are backed by buying power. • Design customer value driven marketing strategy. • Understand the marketplace and customer needs and wants • form human needs take as they are shaped by culture and individual • The set of all actual and potential buyers of a product or service. • ...

Do you know Hawx? 2024-04-10

Do you know Hawx? crossword puzzle
Across
  1. Hashtags must got at the _____ of the note.
  2. Hawx ____ Pest Control
  3. "Thank you for calling Hawx Pest Control, this call may be _____ for quality assurance.
  4. a company we let customers use to finance their Termite Protection Plan
  5. Acronym for Service Professional
Down
  1. Refers to categorizing calls by call topic, reason, or outcome. You must ___ every call.
  2. Five9 Reason Code: Used ONLY when taking restroom breaks.
  3. _____ Service is set up when a customer request a service between due dates
  4. Number of days you must request off if you test positive for Covid19 or anther infectious illness.
  5. Acronym for General Pest Control

10 Clues: Hawx ____ Pest Control • Acronym for General Pest Control • Acronym for Service Professional • Hashtags must got at the _____ of the note. • Five9 Reason Code: Used ONLY when taking restroom breaks. • a company we let customers use to finance their Termite Protection Plan • _____ Service is set up when a customer request a service between due dates • ...

Marketing 2020-03-20

Marketing crossword puzzle
Across
  1. activities to advertise something
  2. how much something costs
  3. a person that buys service or things
  4. making or likely to make a profit
  5. successful or achieving the results that you want
  6. a selling methood
  7. believing that people are only interested in themselves, have a hard time trusting in others
Down
  1. another word for a customer
  2. a person that usually keeps a company and advertises things to encourages them to buy the specific
  3. a situation in which someone is trying to be more successful than someone else
  4. something that is made to be sold, usually something that is produced by an industrial process

11 Clues: a selling methood • how much something costs • another word for a customer • activities to advertise something • making or likely to make a profit • a person that buys service or things • successful or achieving the results that you want • a situation in which someone is trying to be more successful than someone else • ...

Client Experience 2023-11-11

Client Experience crossword puzzle
Across
  1. Check for understanding, then move to resolution.
  2. Answering by informing and reinforcing positively.
  3. Keep things.
  4. service agents should find the best solution to the customers’ problems in order to create positive customer experiences.
  5. everything a business or an organization does to put customers first, managing their journeys and serving their needs.
Down
  1. check for _______ and each step.
  2. clearly doesn't mean.
  3. _______ without agreeing with the customer.
  4. Method used to help acknowledge respond and move on
  5. asking follow-up questions and expressing empathy or sympathy when needed
  6. ______ the frustration but assure willingness

11 Clues: Keep things. • clearly doesn't mean. • check for _______ and each step. • _______ without agreeing with the customer. • ______ the frustration but assure willingness • Check for understanding, then move to resolution. • Answering by informing and reinforcing positively. • Method used to help acknowledge respond and move on • ...

Sports Marketing 2021-12-10

Sports Marketing crossword puzzle
Across
  1. A question where the responses are premade
  2. the level of service expected by a customer from a supplier
  3. A question that lets respondents order answer options as per their preference
  4. either qualify or disqualify respondents from taking your survey
  5. the probability that a consumer will buy a product or service
  6. A question that helps figure out demographics
  7. A small group of people who test and give feedback on a product
  8. questions that help respondents avoid answering questions that do not pertain to them
  9. questions that some people can answer
Down
  1. questions that everyone can answer
  2. research you collect yourself
  3. A question with multiple answers
  4. a scale 1-5
  5. A question where the respondents write their answer
  6. research someone else collected

15 Clues: a scale 1-5 • research you collect yourself • research someone else collected • A question with multiple answers • questions that everyone can answer • questions that some people can answer • A question where the responses are premade • A question that helps figure out demographics • A question where the respondents write their answer • ...

Customer Services 2024-10-03

Customer Services crossword puzzle
Across
  1. where commuters await trains, often lined with signage
  2. Public transport vehicle on the streets
  3. Timetable that outlines transit arrivals and departures.
  4. Traffic condition that leads to delays, often addressed with pricing
  5. A vehicle that runs on tracks
  6. A frequent user of public transportation systems.
  7. Measurements used to assess call center performance
  8. Action taken to address a customer's question or concern
Down
  1. Service that minimizes stops for quicker travel.
  2. amount charged to travel on public transport
  3. Customer responses that inform service improvements
  4. Key priority to protect passengers while in transit
  5. Initiative aimed at improving access for those with disabilities.
  6. Efforts to connect with the community or promote services
  7. Predefined guidelines for agents to follow during calls

15 Clues: A vehicle that runs on tracks • Public transport vehicle on the streets • amount charged to travel on public transport • Service that minimizes stops for quicker travel. • A frequent user of public transportation systems. • Customer responses that inform service improvements • Key priority to protect passengers while in transit • ...

THE SHIPPING SYSTEM 2021-02-16

THE SHIPPING SYSTEM crossword puzzle
Across
  1. A town where a person lives.
  2. The person sending a package to someone else.
  3. A group of elements to be accepted or rejected as a single unit.
  4. A document that incorporates an announcement or proclamation.
  5. Person working in an institution. (you)
  6. The shipment of goods from the seller to the buyer.
  7. Track system.
Down
  1. Person asking for a specific service.
  2. The person who is receiving the package
  3. Specific information about where a person lives
  4. A system dedicated to transport a document or package to a specific location.
  5. The act of shipping freight or cargo.
  6. The amount a thing weighs.

13 Clues: Track system. • The amount a thing weighs. • A town where a person lives. • Person asking for a specific service. • The act of shipping freight or cargo. • The person who is receiving the package • Person working in an institution. (you) • The person sending a package to someone else. • Specific information about where a person lives • ...

All About Airplanes 2023-05-10

All About Airplanes crossword puzzle
Across
  1. Wait your turn to get on.
  2. Smelly.
  3. No sharp knives here!
  4. Up into the sky!
  5. Customer service in the sky (2 words).
  6. You're there!
  7. Definitely not economy (2 words).
Down
  1. Fly like a bird.
  2. Waiting for the plane.
  3. It gets you on the plane (2 words).
  4. Where you go to travel.

11 Clues: Smelly. • You're there! • Fly like a bird. • Up into the sky! • No sharp knives here! • Waiting for the plane. • Where you go to travel. • Wait your turn to get on. • Definitely not economy (2 words). • It gets you on the plane (2 words). • Customer service in the sky (2 words).

Etiquette 2013-09-26

Etiquette crossword puzzle
Across
  1. explanation to the client
  2. climate a team need
  3. work with
  4. discuss confidential information in a conferance
Down
  1. basic of customer service
  2. pay attention to speaker
  3. mail receiptant type which we use sparingly
  4. topics to be avoided during small talk
  5. should avoid in email content
  6. should avoid in cafeteria
  7. decide before a meeting

11 Clues: work with • climate a team need • decide before a meeting • pay attention to speaker • basic of customer service • explanation to the client • should avoid in cafeteria • should avoid in email content • topics to be avoided during small talk • mail receiptant type which we use sparingly • discuss confidential information in a conferance

Digi Crossword 2023-10-04

Digi Crossword crossword puzzle
Across
  1. The process of identifying an issue
  2. Where emails live
  3. Do it yourself
  4. A program used to escalate issues
  5. Something on your phone
  6. An Australian Government online account that provides access to a range of services
Down
  1. Confirmed identity
  2. When customers link themselves
  3. Operational...
  4. Something we discuss with every customer
  5. Crack the...

11 Clues: Crack the... • Operational... • Do it yourself • Where emails live • Confirmed identity • Something on your phone • When customers link themselves • A program used to escalate issues • The process of identifying an issue • Something we discuss with every customer • An Australian Government online account that provides access to a range of services

service marketing 2015-11-25

service marketing crossword puzzle
Across
  1. An organization’s efforts at discouraging or deflecting customer demand.
  2. buying, selling, and other marketing processes supported by the Internet.
  3. expressing socially appropriate (but sometimes false) emotions toward customers during service transactions
  4. a line of people waiting their turn to be served.
  5. a visual illustration of how customers perceive competing services.
  6. changing the position a firm holds in a consumer’s mind relative to competing services.
  7. a virtual reality without physical existence, in which electronic transactions or communications occur.
  8. An assessment of the (perceived) benefits of a service versus the costs associated with it.
  9. something that is experienced and that cannot be touched or preserved.
Down
  1. a formal expression of dissatisfaction with any aspect of a service experience.
  2. customers’ long term, cognitive evaluations of a firm’s service delivery.
  3. establishing a distinctive place in the minds of customers relative to the attributes possessed by or absent from competing products.
  4. a name, phrase, design, symbol, or some combination of these elements that identifies a company’s services and differentiates it from competitors.
  5. services that involve tangible actions to people’s bodies.
  6. Services provide temporary possession or access instead of ownership.
  7. an event during which an exchange of value takes place between two parties.
  8. retailing through the Internet instead of through physical stores.
  9. a customer’s commitment to continue patronizing a specific firm over an extended period of time.
  10. extent to which a firm serves few or many markets.
  11. a combination of social cues that guides behavior in a specific setting or context.

20 Clues: a line of people waiting their turn to be served. • extent to which a firm serves few or many markets. • services that involve tangible actions to people’s bodies. • retailing through the Internet instead of through physical stores. • a visual illustration of how customers perceive competing services. • ...

Ivy Tech. Econ. 111 Final Review 2014-12-11

Ivy Tech. Econ. 111 Final Review crossword puzzle
Across
  1. when a change in price occurs, the demand changes drastically
  2. person who makes good or offers a service
  3. study of individuals in an economy
  4. Goods that the consumers demand less of when their income rises
  5. human time, effort, and talent that is used to create goods or services
  6. offered benefit to entice consumers to purchase a good or service
  7. Goods that the consumers demand more of when their income rises
  8. place or situation in which people buy and sell goods and services
  9. work one person preforms for another for payment
  10. person who buys goods and services
  11. goods services essential for living
  12. willingness and ability for producers to offer goods or services
  13. natural resources found above and below ground
  14. a situation where two or more independent people try to gain business by offering the best deals
  15. good or services that can be used in place of another to satisfy a customer
Down
  1. when a change in price occurs, the demand change is minuscule
  2. Person who chooses not to pay for goods or services but reaps the benefits
  3. physical object that can be purchased
  4. study of the economy as a whole
  5. form of economic system where government owns some or all parts of production
  6. consumer’s desire for good or service
  7. financial gain from business transaction
  8. Law that states when prices of goods and services fall, consumers purchase more of it
  9. desire for good or service and ability to pay for it
  10. for of economic system based on private ownership of production

25 Clues: study of the economy as a whole • study of individuals in an economy • person who buys goods and services • goods services essential for living • physical object that can be purchased • consumer’s desire for good or service • financial gain from business transaction • person who makes good or offers a service • natural resources found above and below ground • ...

vocabulary 2023-11-15

vocabulary crossword puzzle
Across
  1. the process or business of sending or transporting goods
  2. an arrangement in which a company sells another business the right to sell its products or services in return for payment
  3. if a company guarantees a product or service
  4. a period when a store is selling things at lower prices than usual
  5. a system in which banks or businesses encourage people to buy something by giving them money after they have bought it
  6. a person whose job is to buy and sell products in large amounts, especially by trading with other countries
  7. people or goods transported by road, air, train, or ship, as a business
  8. a need for goods or services that customers want to buy or use
  9. a job that involves encouraging people to buy a product or service
Down
  1. a person or an organization that buys a product or service
  2. a reduction in the usual price of a product or service
  3. the activity of selling goods to the public, usually in shops
  4. the study of the way money is used and managed in the economy
  5. a person who is selling something
  6. a list of things provided or work done together with their cost, for payment at a later time
  7. something that is available for sale
  8. a website designed for people to buy and sell things
  9. an amount of money paid
  10. to buy something
  11. an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought

20 Clues: to buy something • an amount of money paid • a person who is selling something • something that is available for sale • if a company guarantees a product or service • a website designed for people to buy and sell things • a reduction in the usual price of a product or service • the process or business of sending or transporting goods • ...

Criss-Cross will make ya.... 2022-02-25

Criss-Cross will make ya.... crossword puzzle
Across
  1. The most dreaded days
  2. Best department ever!
  3. Revenue Cycle Director
  4. Revenue Cycle Manager
  5. The Atlas Way
Down
  1. Atlas' partner company
  2. We provide exceptional care and outstanding customer service to every patient, every physician, _______ ______.
  3. The fuel that keeps us going
  4. Atlas CEO
  5. Atlas operating system

10 Clues: Atlas CEO • The Atlas Way • The most dreaded days • Best department ever! • Revenue Cycle Manager • Atlas' partner company • Revenue Cycle Director • Atlas operating system • The fuel that keeps us going • We provide exceptional care and outstanding customer service to every patient, every physician, _______ ______.

A LITTLE FUN 2022-07-12

A LITTLE FUN crossword puzzle
Across
  1. BRAND NAME TVS FRIDGE PURIFIERS
  2. AUSTRALIAN MADE OVENS
  3. NO LOSS OF SUCTION
  4. TELCO BRAND
  5. HOW MANY DAYS WE CLOSE IN A YEAR
Down
  1. BUSIEST DAY OF THE YEAR
  2. HOW DOES A CUSTOMER GET THINGS HOME?
  3. GAS
  4. GOLD SERVICE
  5. ONE OF OUR TOP BRANDS

10 Clues: GAS • TELCO BRAND • GOLD SERVICE • NO LOSS OF SUCTION • AUSTRALIAN MADE OVENS • ONE OF OUR TOP BRANDS • BUSIEST DAY OF THE YEAR • BRAND NAME TVS FRIDGE PURIFIERS • HOW MANY DAYS WE CLOSE IN A YEAR • HOW DOES A CUSTOMER GET THINGS HOME?

Quality Week Puzzle 2025-10-02

Quality Week Puzzle crossword puzzle
Across
  1. Written set of instructions.
  2. Adjustment of equipment for accuracy.
  3. End user of a product or service.
  4. Making Quality ____.
  5. Ensuring the process works as intended.
Down
  1. Failure to meet standards.
  2. Imperfection in a product.
  3. Consistency of performance.
  4. Never-ending improvement.
  5. Fundamental reason for a problem.

10 Clues: Making Quality ____. • Never-ending improvement. • Failure to meet standards. • Imperfection in a product. • Consistency of performance. • Written set of instructions. • End user of a product or service. • Fundamental reason for a problem. • Adjustment of equipment for accuracy. • Ensuring the process works as intended.

What is Selling? 2013-02-20

What is Selling? crossword puzzle
Across
  1. selling matching characteristics of a product to fit a customers needs and wants
  2. selling providing solutions to customers' problems
  3. features basic,physical, or extended attributes of the product or purchase
  4. motive a feeling experienced by a customer through association with a product
Down
  1. decision making used when there has been little or no previous experience with an item
  2. selling customers come to the store to purchase an item
  3. selling over the telephone
  4. motive conscious, logical reason for a purchase
  5. to business selling takes place in a manufacturer's or wholesalers showroom or a customer's place of business
  6. benefits advantages or personal satisfaction a customer will get from a good or service.
  7. decision making when a person needs information about a product
  8. decision making used when a person buys goods and services that a person buys goods and services that he or shehas purchased before but not regularly.

12 Clues: selling over the telephone • motive conscious, logical reason for a purchase • selling providing solutions to customers' problems • selling customers come to the store to purchase an item • decision making when a person needs information about a product • features basic,physical, or extended attributes of the product or purchase • ...

Finance 2022-05-10

Finance crossword puzzle
Across
  1. Under this service, a customer gives his / her mobile phone number to his bank which is recorded in the computer system in the customer’s account
  2. total amount of funds invested in current assets.
  3. scanning The process by which firms monitor their relevant environment to identify opportunities and threats affecting their business
  4. also called Indirect action environment
  5. the process of Estimating the financial requirements of an organisation,choosing the Sources of funds and deciding how the funds are to be Utilised.
  6. It is a nationwide payment system under which one can electronically transfer funds from any bank branch to any individual, firm or company having account with any other branch in the country. It operates in half hourly batches.
  7. composition of long term funds
  8. sum total of all individuals, institutions and other forces that are outside the control of a business enterprise but that may affect its performance.
  9. credit Credit extended by one business firm to another incidental to purchase and sale of goods.
  10. A cash machine
  11. funds required for acquisition of fixed assets
  12. Under this system, a customer becomes a customer of the bank rather than becoming a customer of the branch.
  13. It is a fund transfer system under which transfer of funds takes place from one bank to another on a ‘Real Time’ and ‘Gross basis’.
Down
  1. is a card issued by the bank to the customer. The customer can get it only by depositing money in the bank
  2. a type of cheque drawn by a bank either on its own branch or another bank in favour of a third party.
  3. refers to the process of retaining a part of the net profit year after year and reinvesting the same in business.
  4. it keeps on circulating or revolving in business as it is invested, recovered and
  5. deposits made by public with non-banking companies.
  6. repeatedly during the operating cycle of business.
  7. are additional shares given to the current shareholders without any additional cost, based upon the number of shares that a shareholder owns.
  8. temporary financial accommodation extended to reputed customers
  9. implies raising finance through sale or mortgage of book debts
  10. Also known as Direct Section environment or task environment.

23 Clues: A cash machine • also called Indirect action environment • composition of long term funds • funds required for acquisition of fixed assets • repeatedly during the operating cycle of business. • total amount of funds invested in current assets. • Also known as Direct Section environment or task environment. • ...

Unit 5 vocab 2022-11-07

Unit 5 vocab crossword puzzle
Across
  1. trading, typically in a remote place.
  2. A major religous and cultural tradtion of south asia
  3. a system that is determined by age
  4. Recruitment for military service
Down
  1. obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source.
  2. A store or small settlement established
  3. a telephone based shared service center for specific customer activities
  4. a person or animal in whom a particular soul is believed to have been reborn
  5. the ability to understand and share the feelings of another.
  6. people belonging to the lowest stratum of the caste system

10 Clues: Recruitment for military service • a system that is determined by age • trading, typically in a remote place. • A store or small settlement established • A major religous and cultural tradtion of south asia • people belonging to the lowest stratum of the caste system • the ability to understand and share the feelings of another. • ...

Salata and Top Golf 2023-08-31

Salata and Top Golf crossword puzzle
Across
  1. digital way to place orders for Salata
  2. individual stores for Salata billed directly to each store
  3. system that is external from us
  4. account in food service that provides golf services
  5. the second of the thing we don't have for FS in billing terms
  6. account in food service that sells salads
  7. The way orders are entered
Down
  1. Our Best Friend
  2. if a customer doesn't want items anymore both accounts can process a standard...
  3. the fee we charge for Salata in RGA's
  4. Salata customers calls for this issue
  5. one of the things we don't have for FS in billing terms
  6. the one user role for Salata where we can see everything
  7. account manager for Top Golf

14 Clues: Our Best Friend • The way orders are entered • account manager for Top Golf • system that is external from us • the fee we charge for Salata in RGA's • Salata customers calls for this issue • digital way to place orders for Salata • account in food service that sells salads • account in food service that provides golf services • ...

Pain Point Analysis 2024-10-25

Pain Point Analysis crossword puzzle
Across
  1. What dealers want more of in GXP (11 letters)
  2. A digital vehicle inspection (8 letters)
  3. What dealers want to add to reservations (6 letters)
  4. Slows things down, a source of dealer frustration (10 letters)
  5. A digital assistant for service appointments (8 letters)
  6. A feature for managing multiple departments (14 letters)
Down
  1. A system for managing appointments (11 letters)
  2. A quick way to find a customer (14 letters)
  3. The goal of online scheduling (12 letters)
  4. A service dealers want to offer (10 letters)
  5. The opposite of lagging (6 letters)
  6. What's needed for seamless RO creation (11 letters)
  7. A system dealers use to manage their shops (3 letters)
  8. Getting an appointment into an RO (7 letters)

14 Clues: The opposite of lagging (6 letters) • A digital vehicle inspection (8 letters) • The goal of online scheduling (12 letters) • A quick way to find a customer (14 letters) • A service dealers want to offer (10 letters) • What dealers want more of in GXP (11 letters) • Getting an appointment into an RO (7 letters) • A system for managing appointments (11 letters) • ...

NPS Pulse Series 2022-07-15

NPS Pulse Series crossword puzzle
Across
  1. This type of NPS is to measure brand sentiment, overall experience & advocacy which is called _ NPS.
  2. To measure net promoter score, you need to __ percentage of detractors from the percentage of promoters.
  3. If a customers satisfied with our service are called _.
Down
  1. In Episode NPS, it is necessary to measure by ____ in order to determine how well a particular customer need was met.
  2. An Installation process at customer’s premise falls into i-____ as part of customer’s journey.
  3. Touchpoint NPS or called tNPS is to measure customer experience for a particular __ on each TM Care Crew engagement with customers.
  4. Dissatisfied customers which are rated 0 to 6 are called __.
  5. To learn customer relationships better, company use _ to tell employees what really mattered.
  6. It is ___ employee in TM responsible for ensuring customer experience excellence
  7. In i-Use episode, a _ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
  8. Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS.

11 Clues: If a customers satisfied with our service are called _. • Dissatisfied customers which are rated 0 to 6 are called __. • Three types of NPS in TM. Relationship NPS, _ NPS and Touchpoint NPS. • It is ___ employee in TM responsible for ensuring customer experience excellence • ...

Digital Marketing Ch. 4 2025-03-19

Digital Marketing Ch. 4 crossword puzzle
Across
  1. a strategy that delivers personalized and consistent customer experience across multiple channels.
  2. customer satisfaction score calculated on the basis of a single question, “How likely is it that you would recommend [brand] to a friend or colleague?”
  3. process or sequence that a customer goes through to access or use an offering of a company.
  4. promotional activity that helps consumers understand a product by having direct contact with it.
  5. cumulative experiences across multiple touchpoints and in multiple channels over time.
Down
  1. themed activity that promotes a product, business, or cause.
  2. customer response to their journey that is measured as positive, negative, or neutral.
  3. the use of data, statistical algorithms, and machine learning techniques to predict the likelihood of future outcomes or behaviors.
  4. department within an organization that handles telephone sales and/or service.
  5. a temporary retail store. May also include a pop-up kiosk.
  6. a small bit of code in the form of a one-pixel transparent GIF that is added to the pages of a website, allowing sites to track visitor activity.

11 Clues: a temporary retail store. May also include a pop-up kiosk. • themed activity that promotes a product, business, or cause. • department within an organization that handles telephone sales and/or service. • customer response to their journey that is measured as positive, negative, or neutral. • ...

Confidence Starts Here! 2025-10-28

Confidence Starts Here! crossword puzzle
Across
  1. Resource for navigating Service Base2000
  2. Where to look for credit card procedures
  3. Where customers reprint a statement (don't forget the slash)
  4. What are we?
  5. Something a team member builds by helping a customer
Down
  1. Who you call when NEBWeb and BaseBuddy say “not sure”
  2. Your nickname if you have access to Base2000?
  3. A feeling that replaces “wait… am I doing this right?”(answer is on this page)
  4. What to complete if customer wants to change card type
  5. Best way to reach out to Credit Card Admin
  6. What to do when NEBWeb doesn’t give the full answer

11 Clues: What are we? • Resource for navigating Service Base2000 • Where to look for credit card procedures • Best way to reach out to Credit Card Admin • Your nickname if you have access to Base2000? • What to do when NEBWeb doesn’t give the full answer • Something a team member builds by helping a customer • Who you call when NEBWeb and BaseBuddy say “not sure” • ...

Marketing Vocabulary Crossword 2019-12-05

Marketing Vocabulary Crossword crossword puzzle
Across
  1. the position of a company with the largest market share in a given market
  2. management process through which goods and service move from concept to the customer
  3. portion of the market that has been divided on the basis of different characteristics of consumers
  4. detailed descriptions of a customer or a set of customers
  5. marketing approach that focuses on customers’ needs and wants
  6. a business approach that emphasizes the focus on identifying and meeting the needs/desires of customers
  7. a description of activities involved in achieving specific marketing objectives within a set timeframe
Down
  1. market for goods produced on a large scale for a significant number of end consumers
  2. marketing approach that focuses on society’s needs and wants
  3. specific groups of consumers at which a company aims its product and services
  4. the portion of a market controlled by a particular company
  5. a tool comparing consumer’s perception of the differences between products
  6. strategy that company uses to promote its brand or product
  7. a targetable portion of a market where businesses address a need for product or a service that is not being addressed by mainstream providers
  8. a factor that differentiates a product from its competitors’
  9. a business approach in which the product manufactured by a certain company is the focus of the management’s attention

16 Clues: detailed descriptions of a customer or a set of customers • the portion of a market controlled by a particular company • strategy that company uses to promote its brand or product • marketing approach that focuses on society’s needs and wants • a factor that differentiates a product from its competitors’ • ...

Acronyms 2018-07-30

Acronyms crossword puzzle
Across
  1. The aim that resolves a customers query first time
  2. Automated answering telephone service
  3. Allow you to use another network SIM in your phone
  4. The measure used to assess customer service
  5. Another name for a text message
  6. The meaning of the 3 digit acronym for the card in your phone
Down
  1. How to take your number to another network
  2. A name to identify a wireless router to connect to
  3. A message with media in it
  4. The name for the data section of a mobile network
  5. The 2018 amendment to the Data protection act
  6. Allows you to unlock your SIM PIN
  7. 2 of 4 in account security
  8. Another name for a Mobile Number
  9. Serial Number of your handset

15 Clues: A message with media in it • 2 of 4 in account security • Serial Number of your handset • Another name for a text message • Another name for a Mobile Number • Allows you to unlock your SIM PIN • Automated answering telephone service • How to take your number to another network • The measure used to assess customer service • The 2018 amendment to the Data protection act • ...

Vocabulary 2022-09-22

Vocabulary crossword puzzle
Across
  1. intangible activities that are performed by other people for money
  2. productive acts that are useful,scarce,and transferable
  3. a desire for something that can only be satisfied by spending money
  4. people who use goods and services
  5. best time for consumers to buy
  6. produced for resale
  7. items in their natural state
Down
  1. capable of being touched,smelled,tasted,seen, or heard
  2. best time for products to sell
  3. tangible products produced
  4. people who make or provide goods and services
  5. any item purchased as a result of an on-the-spot decision to buy
  6. limited
  7. a desire for something that's not necessary
  8. good or service that buyers are ready and willing to buy at any given price
  9. good or service that a company sells to customer

16 Clues: limited • produced for resale • tangible products produced • items in their natural state • best time for products to sell • best time for consumers to buy • people who use goods and services • a desire for something that's not necessary • people who make or provide goods and services • good or service that a company sells to customer • ...

Entrepreneur's Crossword 2021-03-12

Entrepreneur's Crossword crossword puzzle
Across
  1. It gives the entrepreneur the drive to come up with correct strategies and tactics employ.
  2. It invloves the needs of a person.
  3. It is the process of grouping similar customers depending on demographic, psychographic, geographic and behavior.
  4. It is a type of segmentation that has the process of grouping customers according to their perceptions.
  5. also known as Keep it short and simple.
  6. It invloves the customers perception, what they like or dislike.
  7. It is a type of segmentation that groups the customers depending on their locations.
  8. it is the size of the arena where the entrepreneur's business will play.
  9. Are the what customers want to achieve including their peace, financial, stability and work-life balance.
  10. It should also be considered in order to determine the income and daily routine of the customers.
Down
  1. Are the specific features and characteristics that the customer need from a product or a service.
  2. It shows on how you will sell the product or service to the customers.
  3. gives information on why a customer should buy a certain product or service.
  4. Involves the customer's deprivation of certain voids to fill like lack of financial security, lack of love and lack of knowledge.
  5. It refers to the process in which an individual receives an external stimuli using the five senses.
  6. It is also a type of segmentation that has the process of grouping the customers according to their actions instigated by occasions, desired benefits, loyalty and usage of products.
  7. It is a comprehensive process of understanding the customer's intricacies.
  8. It is more expensive to sell to new customers than to maintain customers.
  9. It includes the customers who don't have the enough purchasing power.
  10. It is a type of segmentation that has the process in classifying customers according to their socioeconomic variables for the business ventures.

20 Clues: It invloves the needs of a person. • also known as Keep it short and simple. • It invloves the customers perception, what they like or dislike. • It includes the customers who don't have the enough purchasing power. • It shows on how you will sell the product or service to the customers. • it is the size of the arena where the entrepreneur's business will play. • ...

Advanced Marketing Final Exam 2022-05-05

Advanced Marketing Final Exam crossword puzzle
Across
  1. or services in a variety of media outlets.
  2. A combination of strategies and a cost effective allocation of resources.
  3. Products earned or given away through contests, sweepstakes, and rebates.
  4. Two or more retailers selling the same nature of merchandise and competing for customers’ and business
  5. The marketing function of moving products from a seller to a buyer.
  6. A brief paragraph or two that describes the ultimate goals of a company.
  7. An assessment of a company’s strengths and weaknesses and the opportunities and threats that surround it; strengths, weaknesses, opportunities, threats.
  8. The things customers do or say to indicate a readiness to buy.
  9. to the public’s attention.
  10. A formal written document communicating the goals, objectives, and strategies of a company.
  11. The value in money (or its equivalent) placed on a good or service.
  12. A company’s percentage of total sales volume generated by all competition in a given market.
Down
  1. Reductions in the price of a good or service
  2. When competitors agree on certain price ranges within which they can set their own prices.
  3. Statistics that describe a population in terms of personal characteristics such as age, gender, income, marital status, ethnicity, education, and occupation.
  4. Provides companies with the means to develop and nurture customer relationships, including lead generation, sales support, customer service and other after-sale activities.
  5. Products on hand and ready to be sold
  6. A tactic that public relations professionals use to bring information about an
  7. The business function of planning,organizing, and controlling all available resources to achieve company goals.
  8. Facilitates the actual movement of products through the distribution channel as products are sold.
  9. The wealth and resources of a country or region, especially in terms of the production and consumption of goods and services.
  10. or services in a variety of media outlets.
  11. A form of nonpersonal promotion in which companies pay to promote ideas,
  12. A general increase in prices and fall in the purchasing value of money.
  13. A form of nonpersonal promotion in which companies pay to promote ideas,

25 Clues: to the public’s attention. • Products on hand and ready to be sold • or services in a variety of media outlets. • or services in a variety of media outlets. • Reductions in the price of a good or service • The things customers do or say to indicate a readiness to buy. • The marketing function of moving products from a seller to a buyer. • ...

Unit 1 - Lessons 1.1 & 1.2 Key Terms 2024-01-10

Unit 1 - Lessons 1.1 & 1.2 Key Terms crossword puzzle
Across
  1. where the product is purchased
  2. how well an organization can increase the value of its product in the customer’s eyes by making changes and altering its physical appearance
  3. entities that reside within the organization and that affect—or are affected by—the actions of the company
  4. ensuring that a product is relatively easy to acquire
  5. the good or service that the company provides
  6. when goods or services are physically available, convenient, and accessible to customers
  7. a business’s overall “game plan” to focus its limited resources in order to reach prospective customers and turn them into paying customers, hopefully for the long run
  8. a promise of value that communicates the benefits of your company’s products or services
  9. involves promoting the objectives, products, and services of a company to its internal constituents—particularly employees
  10. when products and services are available to customers so that they can buy it when it is most convenient for them
  11. comprised of advertising, sales, and other communication efforts the company utilizes to attract the customer
Down
  1. the ratio between the perceived benefits and costs incurred by the customer in acquiring your products or services
  2. the company shifts the focus from the product or service itself to its users
  3. those outside the company, such as customers, creditors, suppliers, distributors, and even society at large
  4. the potential profits a company earns from its current and potential customers
  5. persons or entities that have an interest in the success or failure of a company
  6. the series of steps that assist businesses in planning, analyzing, implementing, and adjusting their marketing strategy
  7. a promotional strategy in which the company utilizes the internet as a medium to deliver its marketing messages
  8. a product’s usefulness to customers so that they are convinced enough to make a purchase
  9. every process involved in moving a product or service from the organization to the consumer
  10. what the consumer pays in exchange for the product

21 Clues: where the product is purchased • the good or service that the company provides • what the consumer pays in exchange for the product • ensuring that a product is relatively easy to acquire • the company shifts the focus from the product or service itself to its users • the potential profits a company earns from its current and potential customers • ...