customer service Crossword Puzzles
Section 28.1 2023-06-18
Across
- Are typically entitled to either a discount on the current purchase.
- A bank, might conduct customer satisfaction research on the quality of its ___ lending service.
- The process and methods used to gather information, analyze it and report findings related to marketings goods and services.
- For example, it is easer for law to track ____ down criminals and for banks to prevent fraud.
- Of points that can be used for future purchases.
Down
- Also known as a customer relationship management.
- A company's ability and willingness to act on the information.
- Come into possesion of.
- A collection of related information about a specific topic.
- Including everything; regarded as a whole general.
10 Clues: Come into possesion of. • Of points that can be used for future purchases. • Also known as a customer relationship management. • Including everything; regarded as a whole general. • A collection of related information about a specific topic. • A company's ability and willingness to act on the information. • ...
Careers In The FoodService Industry 2023-08-23
Across
- area of a restaurant which is not usually seen by the public
- to gain employment and become successful
- improve customer satisfaction
- kitchen hierarchy system designed to assign specific tasks to staff
Down
- set of skills, understandings and personal attributes which make people more
- assistance provided by a company to customers who buy or use their services
- area of a restaurant where guests and diners sit to enjoy their meals
- cooperative action of a group of people to achieve a goal
- moral principles which govern a person’s or group’s behaviors
- act of enjoying a meal in a social setting
10 Clues: improve customer satisfaction • to gain employment and become successful • act of enjoying a meal in a social setting • cooperative action of a group of people to achieve a goal • area of a restaurant which is not usually seen by the public • moral principles which govern a person’s or group’s behaviors • ...
Quality Mgt 2025-03-03
Across
- – The key stakeholder whose satisfaction depends on quality.
- – The measure of how well a product or service meets or exceeds expectations.
- – A measure of how consistently a product performs as expected.
- – The ability to produce high-quality goods and services with minimal waste.
- – A product's ability to function at a high standard.
Down
- – A reactive process that inspects and tests products before they reach the customer.
- – A proactive approach that focuses on preventing defects.
- – A measure of how long a product lasts without breaking down.
- – The amount of money saved when defects and waste are reduced.
- – The factor that drives businesses to maintain high quality to attract customers.
10 Clues: – A product's ability to function at a high standard. • – A proactive approach that focuses on preventing defects. • – The key stakeholder whose satisfaction depends on quality. • – A measure of how long a product lasts without breaking down. • – The amount of money saved when defects and waste are reduced. • ...
Operations 2022-08-01
8 Clues: Better call Duke • You've passed ______ • Lets get troubleshooting • can we connect to your grid? • Updates Updates and more Updates! • Following code for municipalities • roof measurements, electrical, setbacks, oh my! • now the customer is really excited! Calling to schedule
Hello....It's me..... 2024-01-18
Across
- Who we call if 811 is on the phone
- Who we call if someone wants to speak to Keith
- Who we call for HR issues
- Who we call if someone wants to start a Franchise
- Who we call if a customer has a current termite warranty with an urgent question
- Who we call if we cannot find a tech in the NKY area for a job
Down
- Who we call for marketing calls
- Who we call if Taco Bell calls in to schedule additional service
- Who we call if there is a MOLD customer
- Who we call if a lifespan client calls in
10 Clues: Who we call for HR issues • Who we call for marketing calls • Who we call if 811 is on the phone • Who we call if there is a MOLD customer • Who we call if a lifespan client calls in • Who we call if someone wants to speak to Keith • Who we call if someone wants to start a Franchise • Who we call if we cannot find a tech in the NKY area for a job • ...
Omnichannel Education 2021-11-07
Across
- Senior Digital Learning Lead at Genentech
- Identifying who needs access to content
- Improving ROI by reducing platforms
- Jill's favorite UBER service
Down
- Reviewing features/platforms and bringing them together
- What we're talking about today
- Omnichannel Transportation
- Bringing third party technology together
- Rhymes with Jill, Chief Customer Officer at ACTO
9 Clues: Omnichannel Transportation • Jill's favorite UBER service • What we're talking about today • Improving ROI by reducing platforms • Identifying who needs access to content • Bringing third party technology together • Senior Digital Learning Lead at Genentech • Rhymes with Jill, Chief Customer Officer at ACTO • Reviewing features/platforms and bringing them together
Business 2013-05-08
9 Clues: How its made • The thing you sell • Another word for Money • Giving money to a cause • The buyer of the product • The business you work for • Selling sweets is a form of... • Firefighters, Police and Window Cleaning • The amount of money you have to pay for something
parts management 2023-01-17
Across
- Parts Technician In a full-service dealership the parts department's largest customer is the service department.
- original equipment manufacturer
- deliver and pick up all necessary parts and supplies
- Personal protective equipment
- responsible for all incoming shipments and parts receiving documentation
- often seen as the hub of all activity at the dealership.
Down
- Manager Some operations have this position to assist the parts manager in running the department.
- companies that buy volume from a manufacturere but may only sell some items.
- the layers of responsibility are designated
9 Clues: Personal protective equipment • original equipment manufacturer • the layers of responsibility are designated • deliver and pick up all necessary parts and supplies • often seen as the hub of all activity at the dealership. • responsible for all incoming shipments and parts receiving documentation • ...
Marketing Mix 2024-09-05
Across
- Represents an item or service designed to satisfy customer needs and wants
- Where the business is located
- The set of controllable variable (the four P's) that a company uses to influence and meet their needs of its target customers
Down
- A short-term campaign for a business to attract consumers
- How a business advertises their product or service
- Something you should consider when creating your product
- Something you should consider when deciding your price
- ____ of marketing affects consumers purchases
- Reflects what customers are willing to pay
9 Clues: Where the business is located • Reflects what customers are willing to pay • ____ of marketing affects consumers purchases • How a business advertises their product or service • Something you should consider when deciding your price • Something you should consider when creating your product • A short-term campaign for a business to attract consumers • ...
Community Sprint Crossword Puzzle Handout 2018-11-21
Across
- switched telephone numbers What does PSTN stand for?
- To resume services after a temporary disconnection.
- Processing timeframe for reconnecting services.
- dollars The charge for reconnecting BigPond broadband after disconnection for non-payment.
- fee It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
- Pass Discounted call and data rates available to customers travelling overseas when International Roaming is activated.
- A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
- payment Payments made by a customer that need to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post).
- dollars Charge amount of per 500 Megabytes (MB) block of data for Day Pass users who exceed their daily allowance on automatic data top-up.
Down
- To take up or go on with again after interruption.
- day A day for International Roaming Day Pass is defined as Australian Eastern Standard Time (AEST) or as _____.
- Total data allowance that a customer can use in eligible countries once International Day Pass is purchased.
- To cause to cease or become inoperative for a time; stop temporarily.
- digital channel Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
- A reason for services to be temporarily suspended or disconnected.
15 Clues: Processing timeframe for reconnecting services. • To take up or go on with again after interruption. • To resume services after a temporary disconnection. • switched telephone numbers What does PSTN stand for? • A reason for services to be temporarily suspended or disconnected. • To cause to cease or become inoperative for a time; stop temporarily. • ...
Glossary one 2022-10-11
Across
- Demand is an economic term that refers to a consumer's wish to purchase goods or services and their willingness to pay for it.
- WMS refers to, warehouse management system, an enterprise software system that enables more efficient management of warehouse activities such as receiving, moving, and storing items within the warehouse; order fulfillment; shipping and invoicing of orders; and tracking transactions.
- An international system used by businesses to produce products or provide services.
- Incomplete goods that are being worked on
- Materials ready to be used in production
- Customer centricity focuses on providing a positive customer experience at every opportunity, from the sale of the product, to the fulfillment and shipping of the product, to any follow-up customer service.
- Facility refers to a warehouse, a production center, or a distribution center.
Down
- Distribution is the process of delivering finished products to end users or consumers.
- Inventory management is the management of warehousing, materials handling, and transportation.
- Automated materials handling is the process of automated short-distance movement of goods within a facility.
- Refers to predicting, planning, and coordinating the movement of resources, such as people, materials, inventory, and equipment, from one location to another
- Inventory is raw materials, stock, or goods maintained in storage by a business.
- A warehouse is a place used to store raw goods and inventory.
- Goods Completed products that are ready for storage or shipment to the customer
- TMS refers to, transportation management system, an enterprise software system that enables the improved management of transportation and tracking of shipments as they move through the supply chain.
15 Clues: Materials ready to be used in production • Incomplete goods that are being worked on • A warehouse is a place used to store raw goods and inventory. • Facility refers to a warehouse, a production center, or a distribution center. • Goods Completed products that are ready for storage or shipment to the customer • ...
Test 2022-02-16
Across
- tracks the average dollar amount spent each time a customer places an order on a website or mobile app
- project announcement posted publicly indicating bids for contractors to complete the project
- sales methodology used to move the sale through the stages
- customer satisfaction score on a scale of 1- 10
- the value of the contracted recurring revenue components of term subscriptions
- sets the expectations between the service provider and the customer, describes the products or services to be delivered, specifies the single point-of-contact for end-user problems, and outlines the metrics by which the effectiveness of the process is monitored and approved
Down
- a metric that measures how much a contract is worth after it's been executed, including recurring revenue and fees
- a goal-setting framework for defining and tracking objectives and outcomes
- propaganda tactic used in sales, marketing, public relations, politics, polling, and cults to influence perception by disseminating negative and dubious information, and a manifestation of the appeal to fear
- a metric that shows how much an ongoing customer contract is worth by averaging and normalizing its value over a year
- a contract that details the responsibilities and obligations of two parties to each other
- a plan or a feasibility study to see if a product can be transformed into reality
- a contract through which the parties agree not to disclose information covered by the agreement
- a metric used to understand the profitability of an investment
- part of both project and contract management that helps guarantee the work for a project will be done according to certain guidelines and expectations
15 Clues: customer satisfaction score on a scale of 1- 10 • sales methodology used to move the sale through the stages • a metric used to understand the profitability of an investment • a goal-setting framework for defining and tracking objectives and outcomes • the value of the contracted recurring revenue components of term subscriptions • ...
Test 2022-02-16
Across
- tracks the average dollar amount spent each time a customer places an order on a website or mobile app
- project announcement posted publicly indicating bids for contractors to complete the project
- sales methodology used to move the sale through the stages
- customer satisfaction score on a scale of 1- 10
- the value of the contracted recurring revenue components of term subscriptions
- sets the expectations between the service provider and the customer, describes the products or services to be delivered, specifies the single point-of-contact for end-user problems, and outlines the metrics by which the effectiveness of the process is monitored and approved
Down
- a metric that measures how much a contract is worth after it's been executed, including recurring revenue and fees
- a goal-setting framework for defining and tracking objectives and outcomes
- propaganda tactic used in sales, marketing, public relations, politics, polling, and cults to influence perception by disseminating negative and dubious information, and a manifestation of the appeal to fear
- a metric that shows how much an ongoing customer contract is worth by averaging and normalizing its value over a year
- a contract that details the responsibilities and obligations of two parties to each other
- a plan or a feasibility study to see if a product can be transformed into reality
- a contract through which the parties agree not to disclose information covered by the agreement
- a metric used to understand the profitability of an investment
- part of both project and contract management that helps guarantee the work for a project will be done according to certain guidelines and expectations
15 Clues: customer satisfaction score on a scale of 1- 10 • sales methodology used to move the sale through the stages • a metric used to understand the profitability of an investment • a goal-setting framework for defining and tracking objectives and outcomes • the value of the contracted recurring revenue components of term subscriptions • ...
KickStart Group Activity: Crossword Puzzle 1 2024-01-09
Across
- What is the name of the 3rd party agent that calls customers to take up a Personal Loan product(Abbreviated, 3 spaces).
- Warmed lead where Customer showed interest (2 words & 8 spaces).
- The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
- From the Nwando program, the _( 4 words), has digitised and automated 14 General Ledger accounts (12 spaces).
- An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
- Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15spaces).
- The term used to say that something is working or continuing in the normal way (3 spaces).
- An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
- We innovate for our colleagues, clients and communities - ABSA Value (1 word & 11 spaces).
Down
- CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1word & 7 spaces).
- A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
- The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6spaces).
- A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation(Abbreviated, 3 spaces).
- Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).
- The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own(3 words & 16 spaces).
- The type of fraud where someone impersonates the customer (3 words & 15 spaces).
- Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
- Colleagues are encouraged to give feedback using#_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).
18 Clues: Warmed lead where Customer showed interest (2 words & 8 spaces). • The type of fraud where someone impersonates the customer (3 words & 15 spaces). • The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces). • An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces). • ...
The Nature of Business 2023-02-21
Across
- number of similar products that will be offered for sale at a particular point in time and at a particular price
- all businesses within a category doing similar work
- a person who purchases a good or service
- all of the money matters involved in running a business
- type of business that primarily use labor to offer intangible products to satisfy consumer needs
- the activities between businesses and customers involved in buying and selling goods and services
- an organization that produces or distributes a good or service for profit
Down
- produces goods used by other businesses, organizations, governments, or consumers
- making a product or providing a service
- use the skills of employees to offer activities and assistance to satisfy customer needs
- creates products that customers need to satisfy needs
- the number of similar products that will be bought at a particular point in time at a particular price
12 Clues: making a product or providing a service • a person who purchases a good or service • all businesses within a category doing similar work • creates products that customers need to satisfy needs • all of the money matters involved in running a business • an organization that produces or distributes a good or service for profit • ...
Marketing Crossword Puzzle 2024-08-30
Across
- The actual good or service that satisfies the needs or wants of a customer.
- Creating strategies to attract customers, including setting goals and forecasting sales.
- The amount of money required to purchase a product or service.
- Identifying, selecting, monitoring, and evaluating sales channels to ensure products are distributed efficiently.
- Communicating information about goods, services, or ideas to achieve a desired outcome.
- Determining and adjusting prices to maximize return and meet customers' perceptions of value.
- Determining client needs and responding through planned, personalized communication.
Down
- Obtaining, developing, maintaining, and improving a product or service mix.
- Gathering, accessing, synthesizing, evaluating, and dissemination information to aid in business decisions.
- The process of creating, communicating, delivering, and exchanging offerings that have value for the customers.
- Where a product is sold and how it is delivered to the market.
- The combination of the four elements used to market a product effectively.
12 Clues: Where a product is sold and how it is delivered to the market. • The amount of money required to purchase a product or service. • The combination of the four elements used to market a product effectively. • Obtaining, developing, maintaining, and improving a product or service mix. • The actual good or service that satisfies the needs or wants of a customer. • ...
Let's Recap! 2023-08-22
Across
- The Number One quality for basic customer service
- Branch#42
- An optional service with a $5.99/month fee
- Customers might do this to avoid a CTR
- the name of our automated system
- To seek support and guidance
- Phone system to answer calls.
- transfers are from a customer's account to an account in their name at another financial institution.
- Multi-factor
- It all starts with
- Branch#35
- Where can you find the code of the day?
- The first step of money laundering
- response unit
Down
- We achieve our best results when we work together.
- a new application call center uses as of 12/2021 to ID customers.
- All inquiries regarding debit/credit/atm cards and disputes.
- "Thank you for calling First Hawaiian Bank"
- The most basic and most associated with being courteous and polite.
- Phase used to make transactions appear legitimate.
- gift to minors act.
- transfers are between one's own accounts.
- Federal Tax ID Number for Businesses.
- Website used only for Call Center
- Something we can't seem to avoid talking about.
25 Clues: Branch#42 • Branch#35 • Multi-factor • response unit • It all starts with • gift to minors act. • To seek support and guidance • Phone system to answer calls. • the name of our automated system • Website used only for Call Center • The first step of money laundering • Federal Tax ID Number for Businesses. • Customers might do this to avoid a CTR • Where can you find the code of the day? • ...
crossword 18 2024-12-25
Across
- Dravida Munnetra Kazhagam
- Liberation Tigers of Tamil Eelam
- Aam Aadmi Party
- Bhabha Atomic Research Centre
- Public Interest Litigation
- Federal Bureau of Investigation
- Memorandum of Understanding
- Mahanagar Telephone Nigam Ltd
- Securities and Exchange Board of India
- Association of South-East Asian Nation
- Controller and Auditor General of India
- Hindu undivided family
- National Bank for Agriculture and Rural Development
- Know your customer
- Maharashtra State Road Transport Corporation
- Voluntary Retirement Scheme
- Right to Information
- Tax Deduction at Source
- World trade organisation
- Indian Financial System Code
Down
- The Mahatma Gandhi National Rural Employment Guarantee Act
- Gross Domestic Product
- Defence Research and Development Organisation
- Punjab National Bank
- Indian Administrative Service
- Food and Drug Administration
- Maharastra Industrial Development Corporation
- United Arab Emirates
- National Aeronautics and Space Administration
- Employees Provident Fund
- National Council Of Education Research And Training
- University Grants Commission
- National Institute for Transforming India
- Rashtriya Swayam Sevak Sangh
- Goods and Service Tax
- Credit Rating Information Services of India Limited
- Road Transport Office
- Polar Satellite Launch Vehicle
38 Clues: Aam Aadmi Party • Know your customer • Punjab National Bank • United Arab Emirates • Right to Information • Goods and Service Tax • Road Transport Office • Gross Domestic Product • Hindu undivided family • Tax Deduction at Source • Employees Provident Fund • World trade organisation • Dravida Munnetra Kazhagam • Public Interest Litigation • Memorandum of Understanding • ...
Price, Product, Place 2026-01-05
Across
- the words representing a brand that can be spoken
- logo of a business
- these costs have a direct correlation to what you produce and how much
- a group of closely related products manufactured or sold by a business
- the path a product takes from the manufacturer to the final consumer
- share % of total sales volume generated by all companies that compete in a given market
- a brand mark with human characteristics
- sell goods to the consumer for personal use
- when two businesses sell directly to each other
Down
- when the goods or services are sold directly to the consumer
- the point where the price of all your costs are paid back through making money
- non-negotiable way of pricing
- an activity that is intangible
- tangible thing that consumers can physically touch
- identified segments of the market that a business wants to have as their customer
- involves intermediaries
- middleman
- good or service that has monetary value
- how much we value something
- the costs to the business no matter how much you produce
20 Clues: middleman • logo of a business • involves intermediaries • how much we value something • non-negotiable way of pricing • an activity that is intangible • good or service that has monetary value • a brand mark with human characteristics • sell goods to the consumer for personal use • when two businesses sell directly to each other • ...
Advertising 1 2026-01-27
Across
- a series of advertisements with the same message
- a company name or symbol that shows who makes a product
- a time when products are cheaper than usual
- a short video or audio advertisement on TV or radio
- an activity to make people interested in buying something
- a short phrase used to help people remember a product
- advertising done on platforms like Instagram or TikTok
- the group of people an advertisement is made for
- a lower price or deal used to attract customers
Down
- when a product is shown in a movie or TV show
- a person who buys a product or service
- a message that tries to sell a product or service
- a small picture or sign that represents a company
- a very large outdoor sign used to show advertisements
- the front window of a store used to display products
- the amount of money something costs
- other companies that sell similar products
- an advertisement shown on the internet
- a printed picture or sign used to promote something
- a small piece of paper with information about a product or event
20 Clues: the amount of money something costs • a person who buys a product or service • an advertisement shown on the internet • other companies that sell similar products • a time when products are cheaper than usual • when a product is shown in a movie or TV show • a lower price or deal used to attract customers • a series of advertisements with the same message • ...
National Crossword Solvers Day 2025-12-03
Across
- cellphone
- houses our learning resources
- official portal for employees of Charter
- assisting with residential and mobile customers
- Being a good listener
- trade name of charter
- home phone
- Microsoft email service
- one of the many ways we support career and professional growth at Charter
- To integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base
Down
- Be an expert in your field Work with integrity and promote teamwork. Earn the respect of your co-workers and the trust of our customers. Pursue growth and learning.
- lead to discussions or even more questions
- label FCC requirement
- ticket system used to make and escalate request
- the information highway
- assisting residential customers
- two factor authentication system
- assisting customers with
- Acknowledge,Respond,Moveforward
- television programming to subscribers via coaxial cables or other similar technologies
- tool used to communicate with customers
- use to troubleshoot internet, video and voice
- Knowledge Management System
- used to view a customer's channel lineup
24 Clues: cellphone • home phone • label FCC requirement • Being a good listener • trade name of charter • the information highway • Microsoft email service • assisting customers with • Knowledge Management System • houses our learning resources • assisting residential customers • Acknowledge,Respond,Moveforward • two factor authentication system • tool used to communicate with customers • ...
Curiosity Crossword Puzzle 2024-09-06
Across
- New tool that should be used by all employees to check/take in clients for their appointments with our bankers or FA.
- This is a tool used to find our policies and procedures and should be used anytime we need further assistance in a transaction we are not sure how to do.
- This is the acronym for the best week ever to celebrate YOU, the back bone of this company!
- This service gives customers the ability to take a picture of their check to put into their account without having to come into the bank.
- This employee just recently got a kitten
- This employee has newly joined us with previous banking experience in the Caribbean!
- This service now automatically enrolls clients in our identity theft protection program as well as helps monitor their credit score and usage.
Down
- The current bonus offer for this Chase Credit Card is Earn 60,000 Bonus points after you spend $4,000 on purchases in the first 3 months from account opening—60,000 bonus points are worth $900 toward travel when you redeem through Chase Travel℠
- In order to waive the monthly service fee for this product, a client must have an average beginning day balance of $15,000 or more in any combination of this account and linked qualifying deposits/investments OR a linked qualifying Chase first mortgage enrolled in automatic payments from their Chase account OR for current servicemembers and veterans of the U.S. Armed Forces with a qualifying military ID.
- This person is not only our team leader, but also our strength and support system and often calls herself our mother
- This service helps not only helps clients save, but it also helps waive the fee for Chase consumer savings by transferring $25 or more from saving to checking.
- Anytime you perform this service for a customer, you must scan new signature cards or W9 forms and use a Physical ID and Verification Document Coversheet with supporting ID / legal documentation BEFORE the customer leaves the branch.
12 Clues: This employee just recently got a kitten • This employee has newly joined us with previous banking experience in the Caribbean! • This is the acronym for the best week ever to celebrate YOU, the back bone of this company! • This person is not only our team leader, but also our strength and support system and often calls herself our mother • ...
Reception 2025-03-14
Across
- Something to quench your thirst
- What is the first thing you should do when greeting a customer?
- What is the maximum number of shots per hole?
Down
- Customer might be interested in this after their game?
- To give the best service always focussing on...
- You need to explain this to the guest before they begin?
- How high can you swing you golf club?
7 Clues: Something to quench your thirst • How high can you swing you golf club? • What is the maximum number of shots per hole? • To give the best service always focussing on... • Customer might be interested in this after their game? • You need to explain this to the guest before they begin? • What is the first thing you should do when greeting a customer?
Help Me Model Crossword 2017-04-20
Across
- Use my ____ throughout the call.
- What should you acknowledge appropriate events with?
- When I speak, sound _________.
- Give me 100% of your _________.
- Your customer doesn't care how much you know until they know how much you ____.
- Take _______ of the call and don't allow the customer to ramble.
- Don't treat the customer like an _____________.
- Listen actively to fully understand my _________ needs.
- In addition to expressed needs, what kinds of needs should you also address in a call?
- Don't refer to other departments within Citi as ____.
- Explain information in a __________ way.
Down
- Let me hear the _____ in your voice.
- What should you avoid when servicing an account?
- Let the customer know that their ____ is valuable.
- Go the extra ____.
- Go ______ what the customer expected or requested.
- Tell me the _______ you will take to solve my problem.
- Enthusiastically ______ that you will get the job done for the customer.
- ___________ it when I have a life event like a wedding.
- What kind of tone should you use with our customers? A ________ tone.
- ________ the conversation to focus on the solution, not on the problem.
- _______ to all my questions or concerns.
- Use ________ word choices, like absolutely and definitely.
- Tell the customer about _________ that will meet their needs.
- Ask _________ questions.
- Solve my issue the _____ time.
26 Clues: Go the extra ____. • Ask _________ questions. • When I speak, sound _________. • Solve my issue the _____ time. • Give me 100% of your _________. • Use my ____ throughout the call. • Let me hear the _____ in your voice. • _______ to all my questions or concerns. • Explain information in a __________ way. • Don't treat the customer like an _____________. • ...
JOB SALESMAN 2026-02-06
Across
- Tahap awal salesmanship untuk mengenal pelanggan disebut Know Your?
- Apa yang dimaksud dengan Supporting dalam Salesmanship?
- Kegiatan mencari calon pembeli potensial disebut?
- Barang pelengkap dari barang yang dibeli customer disebut barang?
- Apa yang harus dilakukan jika customer merespon dengan skeptis?
- Tahap penutupan dalam salesmanship disebut?
- Apa yang harus dilakukan jila customer menerima penawaran?
- Apa yang menyebabkan orientasi kepuasan pelanggan rendah?
- Apa tahapan pertama dalam salesmanship?
Down
- Kapan harus menawarkan barang kepada customer?
- Sikap personil toko yang harus dimiliki agar customer puas adalah?
- Respon customer yang menolak karena tidak terlalu butuh disebut?
- Apa yang dimaksud dengan salesmanship?
- Apa yang dimaksud dengan Qualification Stages?
- Barang pengganti jika barang yang dicari kosong disebut barang?
15 Clues: Apa yang dimaksud dengan salesmanship? • Apa tahapan pertama dalam salesmanship? • Tahap penutupan dalam salesmanship disebut? • Kapan harus menawarkan barang kepada customer? • Apa yang dimaksud dengan Qualification Stages? • Kegiatan mencari calon pembeli potensial disebut? • Apa yang dimaksud dengan Supporting dalam Salesmanship? • ...
Financial Literacy 2023-10-12
Across
- or material result by putting it
- account.
- expend money with the expectation of achieving
- A payment made for services received like
- you pay this to the bank when you purchase
- the ability of a customer to obtain
- financial plans
- the cost required for something;
- Where i keep my money
- or services before payment
Down
- You pay this to live in someones property
- How i save my money
- Who you pay your rent to.
- phone
- Deposit Have your paycheck put directly in you
- What you get when you have a job
- money spent on something
- Internal Revenue Service
- stub Attached to your paycheck
- a compulsory contribution to state revenue 5.75%
20 Clues: phone • account. • financial plans • How i save my money • Where i keep my money • money spent on something • Internal Revenue Service • Who you pay your rent to. • or services before payment • or material result by putting it • What you get when you have a job • the cost required for something; • stub Attached to your paycheck • the ability of a customer to obtain • ...
ACC Crossword 2026-03-31
Across
- - a tool for holding money (or currency)
- - rhymes with mansion
- - US currency
- - a red precious stone
- - to make due return to for services rendered or property delivered
- - the degree of loudness or the intensity of a sound
- - Birthplace of Jimi Hendrix
- - First US President
- - one that purchases a commodity or service
- - of, relating to, or involving the entire world
Down
- - something that invigorates or intoxicates
- - well-being and contentment
- - one that offers for sale
- - 3,600 seconds
- - the act of changing one currency to another
- - an aromatic spice produced by an evergreen tree
- - A rainforest in South America
- - Currency of Germany
- - typically sold as a pint
19 Clues: - US currency • - 3,600 seconds • - First US President • - rhymes with mansion • - Currency of Germany • - a red precious stone • - one that offers for sale • - typically sold as a pint • - well-being and contentment • - Birthplace of Jimi Hendrix • - A rainforest in South America • - a tool for holding money (or currency) • - something that invigorates or intoxicates • ...
Credit Services Crossword Mania Part 2 ! 2022-02-11
Across
- The ___ Icon on the account information page represents a customer has Internet service
- The ____ History Screen allows associates to view adjustments in real time
- The PDF ___ is viewable by the envelope icon
Down
- Type of address customer receives all mail at
- Biller that is currently absorbing ICOMS
- ____ maintenance screen allows associates to leave a note
- Type of note that should ALWAYS be left in CSG
- The ___ Biller History tool allows associates to search for historic ICOMS account information
8 Clues: Biller that is currently absorbing ICOMS • The PDF ___ is viewable by the envelope icon • Type of address customer receives all mail at • Type of note that should ALWAYS be left in CSG • ____ maintenance screen allows associates to leave a note • The ____ History Screen allows associates to view adjustments in real time • ...
CS Week Challenge 3 2020-09-23
Across
- Steps of Service
- Maintain sustainable and mutually beneficial partnerships
- Works for an organisation
- Guarantee or word of honour
- Your trusted partner when it matters...it always matters
Down
- Being trustworthy or of performing consistently well
- Beliefs about right and wrong
- The truth shall set you free
- Working together, more than one artiste on a song
- Wire transfer funds
- Above and beyond the call of duty
- Patron at an establishment
12 Clues: Steps of Service • Wire transfer funds • Works for an organisation • Patron at an establishment • Guarantee or word of honour • The truth shall set you free • Beliefs about right and wrong • Above and beyond the call of duty • Working together, more than one artiste on a song • Being trustworthy or of performing consistently well • ...
Chapter 10 Vocab 2014-01-27
Across
- distributing products for amusement
- selling a customer additional related products
- a few firms affect but do not control an industry
- method to communicate publically
- costs equal revenue
- rankings of a tv show or radio show
- short term popular trend
Down
- independent broadcaster that contracts with larger networks
- a retail store with a physical building
- organization that focuses on providing a service
- marketing that focuses on a small target
- time free from work
12 Clues: time free from work • costs equal revenue • short term popular trend • method to communicate publically • distributing products for amusement • rankings of a tv show or radio show • a retail store with a physical building • marketing that focuses on a small target • selling a customer additional related products • organization that focuses on providing a service • ...
COFA 2014-05-05
Across
- To be able to create a good user experience you need to understand the _____
- A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
- The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
- Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
- A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
Down
- A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
- The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
- When mapping out the touch points of the service, you can use a service _____
- _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
- A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
- Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
- The tangible and intangible advantages the user gets from the service is called what?
12 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all • ...
BUY & SELL 2021-11-29
Across
- Using a resource so its not depleted or permanently damaged
- Being raised in position or rank, furthering growth
- marketing. Importance of both buyer and seller in marketing
- Ability or character as judged by other people in general
- Distinguishing feature of a product or service from others
- loyalty. Someone willing to pay for a specific brand
- Doing something that has longterm negative affects
- share. Percentage of market a company supplies for product/service
- A few producers influence but not control the market
- Choosing an option or preference
- Something useful to provide comfort or ease
Down
- ventures. Two or more parties pool resources in a specific task
- Excess of the selling price over cost of goods
- market. Selling products or services without government regulations
- Measurement of output by an employee
- advantage. Having aa advantage of lower costs over other companies
- Rivalry between two or more athletes
- Exclusive possession or control or ownership
- services. An extra offered to generate additional revenue
- A recess in a wall, like a sheltered space
20 Clues: Choosing an option or preference • Measurement of output by an employee • Rivalry between two or more athletes • A recess in a wall, like a sheltered space • Something useful to provide comfort or ease • Exclusive possession or control or ownership • Excess of the selling price over cost of goods • Doing something that has longterm negative affects • ...
Entrepreneur Crossword Puzzle 2022-03-25
Across
- of sale the price based on how much it is sold
- two products working against each other
- something useful is an —-----------
- people who are working and good customer —-----------
- person or organizations selling goods to customers
- are skills that help you in a job
- selling items to someone that is buying the item.
- a person starting a business with their own money and caring for it
Down
- people who make products using a machine or other utensil
- freedom from debt and allows you to repay
- a paper that explains your degrees and accomplishments
- the money you earned for working
- Competitor Two businesses that offer the same service
- an industry that has many working options
- is when there is 2 people are working together
- letter a letter telling your employer more about you personally
- someone profit or income
- Operating Expenses the actual cost when buying a property
- selling things in a big pack for a low price
- market a group of buyers trying to by the same product
20 Clues: someone profit or income • the money you earned for working • are skills that help you in a job • something useful is an —----------- • two products working against each other • freedom from debt and allows you to repay • an industry that has many working options • selling things in a big pack for a low price • is when there is 2 people are working together • ...
HOW MUCH? KEY VOCABULARY 2022-03-31
Across
- ____DISPLAY or SHOP _______ the part of a shop where products are exposed to the public on the street
- the opposite of pay
- when you are in debt with somebody, you ___ him money
- client
- earnings, the money received from working
- rent
- a synonym of rich
- to spend money, e.g. in a company or the stock market
- to give somebody money to be returned later
- a firm, usually a renowned or expensive one
- a very big discount/ to negociate the price
Down
- the amount of money usually for parents give you weekly or monthly for your personal spending
- economic benefit
- to take money from somebody to be given back later
- to keep money aside for later use
- paper money, which is not a coin
- to interchange
- to give back money, usually after returning a product
- a period of low prices and discounts in a shop
- be able to buy
- to receive (money) in return for a service or job
- a paper which states the money owed for a product or service
22 Clues: rent • client • to interchange • be able to buy • economic benefit • a synonym of rich • the opposite of pay • paper money, which is not a coin • to keep money aside for later use • earnings, the money received from working • to give somebody money to be returned later • a firm, usually a renowned or expensive one • a very big discount/ to negociate the price • ...
eggs, vege & farinaceous 2014-02-18
Across
- a flavour that is acidic
- overflowed water or liquids
- a feash palate
- logically arranged for ease of service
- illumination in a restaurant
- materials surrounding food
- contains high amounts of water
- without lumps
- the feeling within a restaurant
- difficult to digest
- a fatty mouth feel
- the measure of hot or cold
- one of the five senses
- to ingest or use
- flavour that is detected by the back of the tongue
- a heavy and decadent food
- used to hold food
- overspills
- soft and enjoyable
- a flavour derived from Asian flavours
- a flavour derived from salt
Down
- slimy mouth feel
- brittle
- percentage of water in the air
- a range of hues
- edible food decorations
- side dishes
- a whipped sweet or savoury dish
- the flow of air in a room
- a client or paying guest
- a range of opposites
- the sound made when eating chips
- mouth feel of food
- a flavour derived from sugars
- good combination of flavours
- the act of delivering food or beverages
36 Clues: brittle • overspills • side dishes • without lumps • a feash palate • a range of hues • slimy mouth feel • to ingest or use • used to hold food • a fatty mouth feel • mouth feel of food • soft and enjoyable • difficult to digest • a range of opposites • one of the five senses • edible food decorations • a flavour that is acidic • a client or paying guest • the flow of air in a room • ...
Industrialization 2014-10-23
Across
- market free of government
- mass quantity production of a standardized product
- Group of manufactures intending to keep prices high and restrict competition
- government license issued to exclude others from making or selling or using a specific invention
- company allowed by law to act as a single entity
- nationwide railroad strike
- theory that individuals are subject to natural selection
- founded and ran Standard Oil company in 1870
- American union leader
- group of employees who negotiate wages and working conditions
- sole control of the supply of a commodity or service
Down
- production workshop where employees earn low wages in unfavorable conditions
- led the expansion of the American steel industry
- prohibited companies from monopolize a product or service, attempting to create competition
- man who invented the phonograph and the movie camera
- community dependent on one firm for necessary services and functions
- high tax imposed on foreign goods to protect domestic goods from competition
- riot that took place on May 4, 1886 by labor protestors
- individual who organizes and manages any enterprise
- allow credit to a customer
20 Clues: American union leader • market free of government • nationwide railroad strike • allow credit to a customer • founded and ran Standard Oil company in 1870 • led the expansion of the American steel industry • company allowed by law to act as a single entity • mass quantity production of a standardized product • individual who organizes and manages any enterprise • ...
Verto Retail 2015-03-31
Across
- a quantity or formula obtained by calculation
- person who buys goods or services
- distinctive attribute or aspect of something.
- publicity campaign
- take notice of and act on what someone says
- an advantage
- at a later time; going or likely to happen
- the goods or merchandise
- is essential
- laws, considered collectively.
- having or displaying an overly critical point of view.
- a new method, idea, product
- put (something) in a prominent place in order that it may readily be seen
Down
- overall dimensions
- must have
- a matter requiring resolution or discussion
- the condition of being protected from or unlikely to cause danger, risk, or injury.
- the purchase price
- the beliefs or opinions that are generally held about someone or something
- the action of helping or doing work for someone
- means of sending or receiving information
- how the product or service is presented to them in advertising
- in Australia is a value added tax of 10%
- the ability to understand and share the feelings of another
- amused facial expression
- "would you like fries with that"
26 Clues: must have • an advantage • is essential • overall dimensions • the purchase price • publicity campaign • the goods or merchandise • amused facial expression • a new method, idea, product • laws, considered collectively. • "would you like fries with that" • person who buys goods or services • in Australia is a value added tax of 10% • means of sending or receiving information • ...
TLC 02-28-17 Crossword puzzle 2017-02-27
Across
- new guardian product
- first time login, recommended solution to authenticate
- processes that are independently deployable and can auto-scale
- agile project with team of 20 people
- this is about how you do computing, not where you do computing
- targeted customer webpages for single main website
- set of practices between developers, operations and automation testing
- testing process that helps agile project
- one of the three main categories of cloud computing
- design that focuses on objects rather than actions and data rather than logic
Down
- service that allows user to use one set of login credentials across multiple apps
- popular ui framework
- logical flow of activities or tasks from a Start event to an End event
- channel through which eligibility info comes from vendors
- electronic data interface factory
- enterprises to have a single “gold copy” that synchronizes data to applications
- electronic signature solution for guardian applications
- rules engine product
- engine to get plan design rates
- data access layer service
- one of the governance document required for production support
21 Clues: popular ui framework • new guardian product • rules engine product • data access layer service • engine to get plan design rates • electronic data interface factory • agile project with team of 20 people • testing process that helps agile project • targeted customer webpages for single main website • one of the three main categories of cloud computing • ...
Sports Marketing Terms 2023-11-20
Across
- a short and striking or memorable phrase used in advertising.
- Announcement in public promoting a product, service, or even
- The amount of money required as payment
- The person who uses the product
- The method for getting people into an event
- The amount of money or people entering
- a person or thing that is used to symbolize a particular event or organization
- Items that satisfy human wants or needs
- Promoting and selling products or services
- An act done for a consumer
- The amount of money or people exiting
- The outward appearance of a product
Down
- a symbol or other design adopted by an organization to identify its products
- Financial support received from a different person or business
- The person who purchases the product
- Providing or being provided with amusement
- The location that something occurs
- Where cars are stored during an event
- a strong feeling of support or allegiance.
- Athletic competition
- A thing that happens, especially one of importance
- Announcement in public promoting a product, service, or even
- The location in which an event occurs
- A thought or suggestion for an action
24 Clues: Athletic competition • An act done for a consumer • The person who uses the product • The location that something occurs • The outward appearance of a product • The person who purchases the product • Where cars are stored during an event • The location in which an event occurs • A thought or suggestion for an action • The amount of money or people exiting • ...
The Marketing Concept 2024-02-07
Across
- The process of making products or services available to consumers
- Using channels to get products to consumers
- Recognizing and using strategies for career growth
- Managing market information to maximize business decisions
- The value which is put to a product or service
- Person who uses the product.
- How many pillars of marketing are there?
- Hindered by time separation, information and values separation, spatial separation, etc.
- The Marketing concept is...
Down
- Focuses on attracting customers to a business through tailored content
- Identifies one seller’s good or service as distinct from those of other sellers
- Understanding business principles used in marketing
- Allows companies to better understand consumer needs and behavior of their target customers
- The process of designing, creating and marketing new products or services to benefit customers
- Reaches customers through general advertising media and personal contact
- Understanding economic principles used in marketing
- When combined, help overcome marketing separations and differences.
- Person who buys the product.
- States businesses must satisfy the needs and wants of their customers to compete in the marketplace
- Providing consumers with the products and services they desire
- Obtaining the money necessary for business operations
21 Clues: The Marketing concept is... • Person who buys the product. • Person who uses the product. • How many pillars of marketing are there? • Using channels to get products to consumers • The value which is put to a product or service • Recognizing and using strategies for career growth • Understanding business principles used in marketing • ...
home depot stuff 2024-07-21
Across
- remembering to check out the merchandise in the customers hands
- when two products look alike but are not alike
- a safety tool used to protect your eyes
- paint exclusively sold at the home depot
- attention associates:
- an associate who picks online orders and deliveries
- a safety tool used to protect your hands
- 1 year hassle free returns and 6 months no interest on +299 purchases
- likely to pick up again
- a reward given to recognize an associate for demonstrating one of homedepots core values
Down
- a tool used to measure
- likely to shop again
- remembering to look in side containers always when checking out
- remembering to touch all product during checkout
- found in service connect when a customer wants a service or installation
- remembering to check the bottom of the basket
- a safety tool use to open boxes
- an associate who is responsible for checking out customers
- bought online pick up instore
- greet engage thank
- on shelf availability
- self checkout register
- the corner
23 Clues: the corner • greet engage thank • likely to shop again • attention associates: • on shelf availability • a tool used to measure • self checkout register • likely to pick up again • bought online pick up instore • a safety tool use to open boxes • a safety tool used to protect your eyes • paint exclusively sold at the home depot • a safety tool used to protect your hands • ...
Restaurant and Cafe Terms 2025-11-21
Across
- – Plates, bowls, and dishes made of ceramic or porcelain.
- - A small notebook used by waiters to write down customers’ food and drink orders
- - A large piece of fabric used to cover and protect a dining table
- - A menu section that lists alcoholic beverages in a restaurant or café
- – A person who serves food and drinks.
- – Utensils such as knives, forks, and spoons used for eating.
- – The statement of charges for your meal.
- – Where customers sit to eat.
- – A service area for ordering or paying.
- – The person who greets and seats guests.
- – A piece of cloth or paper used to wipe the mouth and hands while eating
- – A list of food and drink options.
Down
- – Requesting food or drinks.
- – Food prepared to be eaten elsewhere.
- – Sweet course served at the end of a meal.
- – Featured dishes for the day.
- – The person who prepares meals.
- – Extra money given for good service.
- – Booking a table in advance.
- – A person who prepares and serves coffee drinks.
- - A fee charged by a restaurant for serving wine brought in by the customer.
21 Clues: – Requesting food or drinks. • – Booking a table in advance. • – Where customers sit to eat. • – Featured dishes for the day. • – The person who prepares meals. • – A list of food and drink options. • – Extra money given for good service. • – Food prepared to be eaten elsewhere. • – A person who serves food and drinks. • – A service area for ordering or paying. • ...
in a restaurant 2026-03-09
Across
- Cold food with vegetables like lettuce and tomato.
- A man who brings food and drinks to customers.
- A seat for one person.
- A woman who brings food and drinks to customers.
- A paper that shows how much money you must pay.
- A list of food and drinks you can order in a restaurant.
- A common baked food made from flour.
- A liquid food, often hot.
- A person who comes to buy food or drinks.
- Extra money you give the waiter for good service.
- A liquid you can drink, like water or juice.
Down
- When you have eaten enough and do not want more food.
- A clear drink with no taste.
- The help you get from the restaurant workers.
- A prepared food item, for example pasta or soup.
- A piece of furniture where people sit and eat.
- Sweet food you eat after the main meal.
- When you book a table before you come to the restaurant.
- When you want or need food.
- To ask for food or drinks in a restaurant.
20 Clues: A seat for one person. • A liquid food, often hot. • When you want or need food. • A clear drink with no taste. • A common baked food made from flour. • Sweet food you eat after the main meal. • A person who comes to buy food or drinks. • To ask for food or drinks in a restaurant. • A liquid you can drink, like water or juice. • The help you get from the restaurant workers. • ...
Service 2022-12-01
13 Clues: no more • greeter • under chef • don't do it • nerds cooking • style of dining • style of dining • maker of sauces • bartender in training • a common reaction in cooking • system of organizing a kitchen • a common mix of onion, carrot, and celery • suffix after a number for seats at a table
Chapter 14 Supply Chain Management 2015-04-29
Across
- a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
- a system whereby orders are entered into supply chain and filled.
- concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
- an inventory control system that manages the replenishment of raw material, supplie, and components.
- seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
- When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
- a production method whereby products are not made until an order is placed by the customer.
- an inventory control system that manages the replenishments of goods from the manufacter.
- presents a multi-company, unified response system to the customers wherever complaints.
- includes the group of activities that facilitates the joint development and marketing of new offering amounts.
- a method of moving inventory into whithin and out of the warehouse.
- enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
- closely related to the manufacting flow management process and contains several characteristics.
- the link thet connects all the logistics functions of the supply chain.
- information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
- A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
- a real-time inventor system that triggers shipment only when a good is sold to the end user.
- a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
Down
- a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
- an entire group of individuals who orchestrates the movement of goods, service, and information.
- a distribution technique that includes any kind of product or service that can be distributed electronically.
- allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
- a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
- bundles of interconnected activities that stretch across firms in the supply chain.
- The connected chain of all of the business entities.
- the process of strategically managing the efficient flow and storage of raw material.
26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...
Chapter 14 supply chain management 2015-04-29
Across
- bundles of interconnected activities that stretch across firms in the supply chain.
- The connected chain of all of the business entities.
- closely related to the manufacting flow management process and contains several characteristics.
- allows companies to prioritize their marketing focus on different customer groups according to each groups long-terms value to the company or supply chain.
- the process of strategically managing the efficient flow and storage of raw material.
- a highly integrated process often requiring persons from multiple companies and multiple functions to com together and coordinate.
- a method of developing and maintining an adequate assorments of material or products to meet a manufacter.
- a distribution technique that includes any kind of product or service that can be distributed electronically.
- a method of moving inventory into whithin and out of the warehouse.
Down
- presents a multi-company, unified response system to the customers wherever complaints.
- When multiple films in a supply chain coordinates their activities and process so that they are seamlessly linked to one another in a effort to satisfy the customer.
- includes the group of activities that facilitates the joint development and marketing of new offering amounts.
- a manufacters or suppliers use os an independent third party to manage and entire function of hte logistics system.
- concerned with ensuring that firms in the supply chain have the needed resourses to manufacture with flexibility.
- A management system that coordinates and integrates allof the activities performed by supply chai members into a seamless process.
- an inventory control system that manages the replenishment of raw material, supplie, and components.
- the link thet connects all the logistics functions of the supply chain.
- an entire group of individuals who orchestrates the movement of goods, service, and information.
- an inventory control system that manages the replenishments of goods from the manufacter.
- a process that redefines and simplifies manufacting by reducing inventory level andn delivering raw materials.
- a real-time inventor system that triggers shipment only when a good is sold to the end user.
- enables firms to manage volumes of returned product efficiently while minimizing the value of the returned assets.
- information technology that replaces the papers documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmition.
- seeks to align supply and demand throughout the supply chain by the anticipating customer requiments.
- a system whereby orders are entered into supply chain and filled.
- a production method whereby products are not made until an order is placed by the customer.
26 Clues: The connected chain of all of the business entities. • a system whereby orders are entered into supply chain and filled. • a method of moving inventory into whithin and out of the warehouse. • the link thet connects all the logistics functions of the supply chain. • bundles of interconnected activities that stretch across firms in the supply chain. • ...
Chapter 7 Vocabulary 2014-01-23
Across
- Objective social and economic facts about people.
- Grid used to compare characteristics of your business with those of your direct competitors.
- Market that includes as many customers as possible.
- Business that sells a different product or service from yours but fills the same consumer need or want.
- Any social, economic, or political factors that could impact your business including global, national, and industry-related factors.
Down
- New information that is collected for a particular purpose. It is obtained directly from potential customers.
- Psychological characteristics of consumers, such as attitudes, opinions, beliefs, interests, personality, and personal preferences.
- Something that puts your business ahead of the competition.
- Business in your market that sells a product or service similar to yours.
- Organized way to gather and analyze information needed to make business decisions.
- Maximum number of companies an industry can support based on its potential customer base.
- Limited amount of customers who are most likely to buy a specific product or service.
- Existing information that was previously gathered for a purpose other than the study at hand.
- Market segments based on where consumers live or where businesses are located.
- Group of potential customers who are willing and able to purchase a particular product or service.
15 Clues: Objective social and economic facts about people. • Market that includes as many customers as possible. • Something that puts your business ahead of the competition. • Business in your market that sells a product or service similar to yours. • Market segments based on where consumers live or where businesses are located. • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- a digital subscriber line modem
- (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- a WAN technology in which variable-length packets are transmitted by switching.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- an artificial satellite stationed in space for telecommunications purposes.
- a modem, phone call
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
- a channel access method that’s used by various radio communication technologies
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- fiber to the premises, a new option for connecting homes and business to the internet.
- first generation cellular technology
- translates analog signals our ears can hear into a digital stream for transfers across a digital network.
- (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
Down
- the cable from the provider demarc to the customer equipment
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- copper wire or glass fiber to carry bits as voltages or light pulses
- the use of air transmission media
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- Plain old telephone service
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- the phone company building that connects the customer’s network to the provider’s switching network.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- what links together the thousands of devices connected to the provider’s cloud.
- the maximum speed at which the frame relay interface can transmit.
- a pair of copper wires that connects the demark to the closest switching office (central office).
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- values used on frame relay interfaces to distinguish between different virtual circuits.
48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
Sarah Shum crossword 2013-12-17
Across
- managersthe airline flight crew and is responsible for making all necessary decisions
- works at boarding gate duties may include making boarding annoucements
- the same as air frame technicians
- ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
- load and unload baggage and other cargo
Down
- duties include selling tickets,assigning seat for passengers and rebooking passengers
- look after the needs of passengers who see them chiefly as providers of customer service
- supervises the cabin crew team managing on flight service
- duties include ticket sales,assisting customers with checkin,monitoring baggage areas
- planttechnicians maintain and repair aircraft
- same as baggage handlers
11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...
E4 Collections Training Day 1 Review 2014-11-06
Across
- / Customer data that we need to review at the start of the call
- / Part of the 4PP. Involve paraphrasing and showing empathy
- / Determining the service responsibility
- / Tools used to discover details and understand goals and issues
- / type of questioning that moves from detailed to specific or vice versa
Down
- / One of the behaviors we need to have to be effective E4 support personnel
- / An excuse
- / A reason used to justify non-adherence to a process/policy
- / Number of days requested as valid extension
- / has No Service Restoral without payment as a step in the process flow
- / type of listening required to understand the customer's concern
11 Clues: / An excuse • / Determining the service responsibility • / Number of days requested as valid extension • / Part of the 4PP. Involve paraphrasing and showing empathy • / A reason used to justify non-adherence to a process/policy • / Customer data that we need to review at the start of the call • / Tools used to discover details and understand goals and issues • ...
CLOUD COMPUTING 2021-01-23
Across
- a deployment model
- a server virtualization software application from VMware
- a cloud service provider
- - the category of cloud service that permits subscribers to have remote access to application development
- - the most widely used form of cloud computing
- contract established between the customer and the cloud provider
- - software that enables interoperability by assisting the passing of data among applications
- one of the vm provisioning policy used in cloud
Down
- online storefront to find, purchase, and manage cloud-based applications.
- one of the IaaS platform offered resource in cloud
- the category of cloud services that refers to the outsourcing of hardware and also known as
11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...
Corporate Accounts - Think Inside the Boxes! 2025-10-28
Across
- This team works to streamline administrative tasks, and ensure salespeople have the tools and information they need, and they assist with onboarding.
- Division of Ecolab focused on Hospitality, foodservice, and facility care.
- This Bill to customer number is different than sold to and usually groups multiple sold to accounts together. Best used when multiple locations want to receive invoices to a central location
- This team handles all things LSA, Service agreement, dish machine, and water operations
- A requirement of a EDP Lease Agreement of how much chemical a customer is required to purchase in a month (Minimum Product Purchase Requirement)
- This type of account number also has a default and a standard, but it determines where the AR "lives" and how statements are sent
Down
- An invoice that generates monthly if a customer fails to purchase enough chemical outlined in their lease agreement (Minimum Product Purchase Agreement)
- Rental equipment that is not generating revenue is in a(n) ______ status?
- This Bill to customer number is same as sold to
- Corporate pricing that outlines terms & conditions
- This team works with the field and CA team to track down and fix complex issues
- Helps us become more agile and responsive, move away from email as a workflow tool, and support our automation journy enabled by AI. (now used by DF)
12 Clues: This Bill to customer number is same as sold to • Corporate pricing that outlines terms & conditions • Rental equipment that is not generating revenue is in a(n) ______ status? • Division of Ecolab focused on Hospitality, foodservice, and facility care. • This team works with the field and CA team to track down and fix complex issues • ...
COFA 2014-05-05
Across
- Hypothetically thinking that a future service does in fact actually exist and building a potential journey through some of its functionalities
- The response experience in which both the user and the organization are engaged in a mutually affecting experience is called what?
- A _____ Journey Map is a type of design tool that outlines the specific touch points people may interact within your specific service
- Before getting into the costly development of a new or improved service, the process of testing and _____ is best for the initial steps in product development
- The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all
- _____ is the process of imagining what could potentially result in future ventures which become more visible through this design activity
- When mapping out the touch points of the service, you can use a service _____
Down
- A written document that alters during the design process, it describes the aim of the project in a detailed way and the evolution of the ideas developed step by step
- The tangible and intangible advantages the user gets from the service is called what?
- A series of drawings or pictures, put together in a narrative sequence showing the manifestation of every touch point and the relationship between them
- A unique picture that is able to give an immediate idea of the main features of the service, is called a ______ image
- To be able to create a good user experience you need to understand the _____
12 Clues: To be able to create a good user experience you need to understand the _____ • When mapping out the touch points of the service, you can use a service _____ • The tangible and intangible advantages the user gets from the service is called what? • The _____ is a perfect design tool for the visual expansion of ideas and the interconnectivity between them all • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- fiber to the premises, a new option for connecting homes and business to the internet.
- a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- the use of air transmission media
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- first generation cellular technology
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- the phone company building that connects the customer’s network to the provider’s switching network.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- an artificial satellite stationed in space for telecommunications purposes.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- the maximum speed at which the frame relay interface can transmit.
Down
- a pair of copper wires that connects the demark to the closest switching office (central office).
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- a WAN technology in which variable-length packets are transmitted by switching.
- Plain old telephone service
- (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- copper wire or glass fiber to carry bits as voltages or light pulses
- a modem, phone call
- what links together the thousands of devices connected to the provider’s cloud.
- a digital subscriber line modem
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- translates analog signals our ears can hear into a digital stream for transfers across a digital network.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- the cable from the provider demarc to the customer equipment
- a channel access method that’s used by various radio communication technologies
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- a digital subscriber line modem
- (repeaters) a demark extension length of up to 5,000 feet from the telephone company’s demark.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- a WAN technology in which variable-length packets are transmitted by switching.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- a Layer 1 device that connects the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- evolution the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- an artificial satellite stationed in space for telecommunications purposes.
- a modem, phone call
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
- a channel access method that’s used by various radio communication technologies
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- fiber to the premises, a new option for connecting homes and business to the internet.
- first generation cellular technology
- translates analog signals our ears can hear into a digital stream for transfers across a digital network.
- (leased lines)point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
Down
- the cable from the provider demarc to the customer equipment
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- copper wire or glass fiber to carry bits as voltages or light pulses
- the use of air transmission media
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- Plain old telephone service
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- the phone company building that connects the customer’s network to the provider’s switching network.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- what links together the thousands of devices connected to the provider’s cloud.
- the maximum speed at which the frame relay interface can transmit.
- a pair of copper wires that connects the demark to the closest switching office (central office).
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- values used on frame relay interfaces to distinguish between different virtual circuits.
48 Clues: a modem, phone call • Plain old telephone service • a digital subscriber line modem • the use of air transmission media • first generation cellular technology • the cable from the provider demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- a pair of copper wires that connects the demarc to the closest switching office (central office).
- use of air transmission media
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication. I’ll give you a complete list of these features coming up soon in the next section.
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- modem, phone call
- the phone company building that connects the customer’s network to the provider’s switching network.
- the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- fiber to the premises, a new option for connecting homes and business to the internet.
- point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
- WAN switching method which allows you to share bandwidth with other companies to save money.
Down
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- a digital subscriber line modem
- translates analog signals our ears can hear into a digital stream for transfer across a digital network.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- an artificial satellite stationed in space for telecommunications purposes.
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- Plain old telephone service
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- copper wire or glass fiber to carry bits as voltages or light pulses
- a WAN technology in which variable-length packets are transmitted by switching.
- what links together the thousands of devices connected to the provider’s cloud.
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- the maximum speed at which the frame relay interface can transmit.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- 16 TERMS
- a channel access method that’s used by various radio communication technologies
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- first generation cellular technology
- the cable from the provider's demarc to the customer equipment
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
49 Clues: 16 TERMS • modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- a digital subscriber line modem
- a pair of copper wires that connects the demarc to the closest switching office (central office).
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- use of air transmission media
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- a channel access method that’s used by various radio communication technologies
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
- what links together the thousands of devices connected to the provider’s cloud.
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- a WAN technology in which variable-length packets are transmitted by switching.
- first generation cellular technology
- translates analog signals our ears can hear into a digital stream for transfer across a digital network.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
- the maximum speed at which the frame relay interface can transmit.
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- fiber to the premises, a new option for connecting homes and business to the internet.
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
Down
- the cable from the provider's demarc to the customer equipment
- an artificial satellite stationed in space for telecommunications purposes.
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- copper wire or glass fiber to carry bits as voltages or light pulses
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- the phone company building that connects the customer’s network to the provider’s switching network.
- modem, phone call
- the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- Plain old telephone service
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- WAN switching method which allows you to share bandwidth with other companies to save money.
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.
48 Clues: modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
Customer Care 2025-08-08
Across
- offers tailored banking and digital support to a specific client group
- Team responsible for capacity and forecasting
- provides banking and digital servicing for business clients
- manages outbound communications
- metric improved through coaching
- provides inbound telephony support, handles routine transactions and complex queries
- delivers live chat support to resolve issues
Down
- event 1 priority
- supports a specific client group with complex issues
- supports customers face-to-face in branches
- completing these to break the safe code
- handles complaints across Business Banking, Lending and legacy investment products
- core focus of all teams
- what does business readiness manage
- team ensuring customer day-to-day banking support and oversight
- aimlessly scurrying around the Glasgow Campus
- role supporting software rollouts and resolving bugs
17 Clues: event 1 priority • core focus of all teams • manages outbound communications • metric improved through coaching • what does business readiness manage • completing these to break the safe code • supports customers face-to-face in branches • delivers live chat support to resolve issues • Team responsible for capacity and forecasting • ...
mason smith period 4 2022-09-08
9 Clues: raw materials • product for money • something tangible • communication with the consumer • product where consumers can buy it • satisfy customer while making a profit • getting people to but a good or service • intangible thing that someone does for you • a product convenient with a convenient time of day
Glossary one 2022-10-11
Across
- Incomplete goods that are being worked on
- Completed products that are ready for storage or shipment to the customer
- refers to a warehouse, a production center, or a distribution center.
- Automated materials handling is the process of automated short-distance movement of goods within a facility.
- An international system used by businesses to produce products or provide services.
- is an economic term that refers to a consumer's wish to purchase goods or services and their willingness to pay for it.
- Inventory management is the management of warehousing, materials handling, and transportation.
Down
- Customer centricity focuses on providing a positive customer experience at every opportunity, from the sale of the product, to the fulfillment and shipping of the product, to any follow-up customer service.
- a place used to store raw goods and inventory.
- is raw materials, stock, or goods maintained in storage by a business.
- WMS refers to, warehouse management system, an enterprise software system that enables more efficient management of warehouse activities such as receiving, moving, and storing items within the warehouse; order fulfillment; shipping and invoicing of orders; and tracking transactions.
- is the process of delivering finished products to end users or consumers.
- predicting, planning, and coordinating the movement of resources, such as people, materials, inventory, and equipment, from one location to another
- TMS refers to, transportation management system, an enterprise software system that enables the improved management of transportation and tracking of shipments as they move through the supply chain.
- Materials ready to be used in production
15 Clues: Materials ready to be used in production • Incomplete goods that are being worked on • a place used to store raw goods and inventory. • refers to a warehouse, a production center, or a distribution center. • is raw materials, stock, or goods maintained in storage by a business. • Completed products that are ready for storage or shipment to the customer • ...
Factors influencing consumer decisions 2024-03-04
Across
- media the online media
- male/female are examples of
- considerations the considerations that a product or service has regarded to the environment
Down
- factors the connection culturally to a product
- income the amount of money you have available, money for spending
- service a team of people who support you when shopping
- the amount of tokens an item is worth
- how easily accessible and reasonable it is to shop at a location or purchase a product
- how is it advertised and introduced
9 Clues: male/female are examples of • media the online media • how is it advertised and introduced • the amount of tokens an item is worth • factors the connection culturally to a product • service a team of people who support you when shopping • income the amount of money you have available, money for spending • ...
Factors influencing consumer decisions 2024-03-04
Across
- media the online media
- male/female are examples of
- considerations the considerations that a product or service has regarded to the environment
Down
- factors the connection culturally to a product
- income the amount of money you have available, money for spending
- service a team of people who support you when shopping
- the amount of tokens an item is worth
- how easily accessible and reasonable it is to shop at a location or purchase a product
- how is it advertised and introduced
9 Clues: male/female are examples of • media the online media • how is it advertised and introduced • the amount of tokens an item is worth • factors the connection culturally to a product • service a team of people who support you when shopping • income the amount of money you have available, money for spending • ...
Logistics 2025-01-09
Across
- a building for storing goods in large quantities
- someone who buys and individually designed product or service
- a list of items in stock
- people who buy product from a supplier and sell it on to seller
- a large building or group of buildings where goods are made
Down
- made by a person not a machine
- a large amount of goods sent together
- a retail outlet where customers can look at goods before buying
- someone who buys a standart product or service
9 Clues: a list of items in stock • made by a person not a machine • a large amount of goods sent together • someone who buys a standart product or service • a building for storing goods in large quantities • a large building or group of buildings where goods are made • someone who buys and individually designed product or service • ...
The Nature of Business 2023-02-21
Across
- type of business that primarily use labor to offer intangible products to satisfy consumer needs
- creates products that customers need to satisfy needs
- the number of similar products that will be bought at a particular point in time at a particular price
- use the skills of employees to offer activities and assistance to satisfy customer needs
- the activities between businesses and customers involved in buying and selling goods and services
- an organization that produces or distributes a good or service for profit
Down
- produces goods used by other businesses, organizations, governments, or consumers
- all businesses within a category doing similar work
- all of the money matters involved in running a business
- a person who purchases a good or service
- number of similar products that will be offered for sale at a particular point in time and at a particular price
- making a product or providing a service
12 Clues: making a product or providing a service • a person who purchases a good or service • all businesses within a category doing similar work • creates products that customers need to satisfy needs • all of the money matters involved in running a business • an organization that produces or distributes a good or service for profit • ...
CLOUD COMPUTING 2021-01-23
Across
- online storefront to find, purchase, and manage cloud-based applications.
- - the most widely used form of cloud computing
- a cloud service provider
- - software that enables interoperability by assisting the passing of data among applications
Down
- one of the IaaS platform offered resource in cloud
- a deployment model
- contract established between the customer and the cloud provider
- the category of cloud services that refers to the outsourcing of hardware and also known as
- - the category of cloud service that permits subscribers to have remote access to application development
- a server virtualization software application from VMware
- one of the vm provisioning policy used in cloud
11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...
Types of Retail Stores 2021-08-26
Across
- typically combines supermarket and a department store
- salespeople contact customers directly, demonstrates products, takes orders
- retailer that started online and continues to do all business that way
- general merchandisers, wide variety of products mid-to-high quality
- sell products in bulk directly to the consumer, requires membership
Down
- easily accessible, small, quick shopping
- narrow assortment with a high level of customer service
- sells secondhand clothes and other household goods
- offer a broad variety of merchandise, limited service, and low prices
- sell a wide variety of goods including food, alcohol, and medicine
- Off-price stores that offer brand-name products at much lower prices
11 Clues: easily accessible, small, quick shopping • sells secondhand clothes and other household goods • typically combines supermarket and a department store • narrow assortment with a high level of customer service • sell a wide variety of goods including food, alcohol, and medicine • general merchandisers, wide variety of products mid-to-high quality • ...
Sarah Shum crossword 2013-12-17
Across
- same as baggage handlers
- works at boarding gate duties may include making boarding annoucements
- duties include ticket sales,assisting customers with checkin,monitoring baggage areas
- managersthe airline flight crew and is responsible for making all necessary decisions
- planttechnicians maintain and repair aircraft
Down
- supervises the cabin crew team managing on flight service
- duties include selling tickets,assigning seat for passengers and rebooking passengers
- the same as air frame technicians
- ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
- load and unload baggage and other cargo
- look after the needs of passengers who see them chiefly as providers of customer service
11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...
RETAILING TYPE 2024-03-25
Across
- wholesaler-sponsored group of independent retailers engaged in grp buying and merchandising
- store carry narrow product line with deep assortment
- giant specialty store. Example: Ikea, Home Depot
- only open to businesses which have to be registered members
- department stores, two or more outlets commonly owned or controlled.
- enterprises owned by consumers and managed democratically
- sales people assist customer in every phase of the service
Down
- large,low cost,low margin,high volume
- retailer that buys at less than regular wholesale price and sells at less than retail.
- manufacturer-owned,normally carries manufacturer’s surplus, discontinued,irregular pdt
- service for shopping goods when customers need more info
11 Clues: large,low cost,low margin,high volume • giant specialty store. Example: Ikea, Home Depot • store carry narrow product line with deep assortment • service for shopping goods when customers need more info • enterprises owned by consumers and managed democratically • sales people assist customer in every phase of the service • ...
Intro to Business Studies 2025-05-14
Across
- Goods or services that are necessary for survival – water, food, shelter…
- Actions performed by a business to aid the customer e.g plumber, hairdresser
- Staff needed to make the good or service
- Equipment and machinery needed to make the good or service
- Goods or services consumers would like but could live without
- Natural resources used in production
- Produces the raw materials which are used to make goods and services e.g. farming, mining
Down
- Physical items like books or furniture
- The person/people with the business idea.
- Provides services. It also retail which sells the finished goods.
- Manufactures goods. They turn raw materials into finished goods
11 Clues: Natural resources used in production • Physical items like books or furniture • Staff needed to make the good or service • The person/people with the business idea. • Equipment and machinery needed to make the good or service • Goods or services consumers would like but could live without • Manufactures goods. They turn raw materials into finished goods • ...
10100 : Marketing Introduction - Review class 1 2023-09-04
Across
- _____________ which aims to optimize the exchange relationship between the company and the customer.
- Process whose focus is mass production, standardization, and cost reduction.
- the customer retention period
Down
- Need for ________ or avoiding ambiguity in your life.
- Satisfy your hunger by choosing an Italian restaurant rather than a fast food service
- Set of individuals and organizations that operate between the producer and the consumer.
- _________Demand (the sum of individual and business demands)
- Used to assess the gaps between objectives and achievements.
8 Clues: the customer retention period • Need for ________ or avoiding ambiguity in your life. • _________Demand (the sum of individual and business demands) • Used to assess the gaps between objectives and achievements. • Process whose focus is mass production, standardization, and cost reduction. • ...
Organization of the event 2022-12-11
Across
- For which the event is created?
- Rivalry between event organizers.
- Visual presentation of the event.
- Provided positive or negative comments, suggestions, notes after the event.
- Taking apart that equipment after the event.
- A sign of the unity of the costumes for the organizers of the event.
- A detailed event created for participants or team briefings to outline.
- The process of preparing equipment for event
Down
- Detailing information after the event
- What is needed to organize an event?
- The orderer and the executor of the event by concluding the contract.
- Charge by a venue per attendee, per day for an event, based on a full day’s meeting.
- Full conference package, excluding one meal.
- A legal document that certifies the transaction between the customer and the executor.
- General plan of event expenses.
- Place of the event
- Public service staff in the event's.
- Payment for the service rendered.
- A kind of teaching about the nuances of organizing the event.
- The headline speaker whose presentation motivates the audience and a strong motivator for guests to attend the event.
20 Clues: Place of the event • For which the event is created? • General plan of event expenses. • Rivalry between event organizers. • Visual presentation of the event. • Payment for the service rendered. • What is needed to organize an event? • Public service staff in the event's. • Detailing information after the event • Full conference package, excluding one meal. • ...
E4 Collections Training Day 1 Review 2014-11-06
Across
- / Customer data that we need to review at the start of the call
- / Part of the 4PP. Involve paraphrasing and showing empathy
- / Determining the service responsibility
- / Tools used to discover details and understand goals and issues
- / type of questioning that moves from detailed to specific or vice versa
Down
- / One of the behaviors we need to have to be effective E4 support personnel
- / An excuse
- / A reason used to justify non-adherence to a process/policy
- / Number of days requested as valid extension
- / has No Service Restoral without payment as a step in the process flow
- / type of listening required to understand the customer's concern
11 Clues: / An excuse • / Determining the service responsibility • / Number of days requested as valid extension • / Part of the 4PP. Involve paraphrasing and showing empathy • / A reason used to justify non-adherence to a process/policy • / Customer data that we need to review at the start of the call • / Tools used to discover details and understand goals and issues • ...
CLOUD COMPUTING 2021-01-23
Across
- a deployment model
- a server virtualization software application from VMware
- a cloud service provider
- - the category of cloud service that permits subscribers to have remote access to application development
- - the most widely used form of cloud computing
- contract established between the customer and the cloud provider
- - software that enables interoperability by assisting the passing of data among applications
- one of the vm provisioning policy used in cloud
Down
- online storefront to find, purchase, and manage cloud-based applications.
- one of the IaaS platform offered resource in cloud
- the category of cloud services that refers to the outsourcing of hardware and also known as
11 Clues: a deployment model • a cloud service provider • - the most widely used form of cloud computing • one of the vm provisioning policy used in cloud • one of the IaaS platform offered resource in cloud • a server virtualization software application from VMware • contract established between the customer and the cloud provider • ...
Unit 9: Complaints 2021-04-22
Across
- He had been feeling very _______ with the service in recent months.
- Yamaha has issued a press release announcing safety _______ for several models.
- Your company has to _______ all the furniture that was damaged during the installment, free of charge.
- The customer asked if we could send someone to ______ the broken lamp.
- A meeting has been called to ______ the dispute.
- This design is _______ to the one the German company proposed.
Down
- During the warranty period, we shall repair or replace any ______ products at no charge.
- The banks plan to ______ a warning that charges are likely to rise sharply.
- Top companies has a reasonably good safety _____.
- Our ______ was that you would pay by the first of the month.
- Do our customer ______ discounts or free delivery?
- The new reforms have not met with considerable public _______.
12 Clues: A meeting has been called to ______ the dispute. • Top companies has a reasonably good safety _____. • Do our customer ______ discounts or free delivery? • Our ______ was that you would pay by the first of the month. • The new reforms have not met with considerable public _______. • This design is _______ to the one the German company proposed. • ...
TCOE Business Day of Job 2023-03-22
Across
- Allows callers to be automatically transferred to an extension; a virtual receptionist
- IP number is the number the customer uses
- A customer setting; open access port for information to route through
- Wifi provided to a designated area
- Provides a backup connection keeping customers online during times of service or power interruption. Battery backup provided.
- IP stays the same over time (3 words)
Down
- The order in switch numbers roll when previous line is busy
- Restrictions on the modem, i.e. pass through mode- Internet only no wifi
- Add equipment/load statistics only
- The packet of information that we send to the modem to tell it what speed services to allow/
- Provides advanced-feature Private Wifi and Guest Wifi Networks
- An appointment that has to be scheduled ASAP
12 Clues: Add equipment/load statistics only • Wifi provided to a designated area • IP stays the same over time (3 words) • IP number is the number the customer uses • An appointment that has to be scheduled ASAP • The order in switch numbers roll when previous line is busy • Provides advanced-feature Private Wifi and Guest Wifi Networks • ...
wehidden 2025-02-26
Across
- The moment when a potential customer completes a desired action, like a purchase.
- The process of using technology to execute marketing tasks without manual intervention.
- An essential element in brand loyalty and customer relationships.
- Quantitative measures used to assess the success of marketing campaigns.
- The measure of how actively customers interact with a brand’s messages and services.
- A key factor in customer retention, often driven by rewards programs.
Down
- Using customer data to tailor messages and experiences to individual users.
- A strategy that integrates multiple communication platforms for a seamless user experience.
- The journey a customer takes from awareness to conversion.
- The core focus of retention and marketing strategies.
- A term describing the end-to-end experience of a customer with a brand.
- The foundation of all customer insights and personalized engagement strategies.
- A messaging protocol that enhances SMS with rich media and interactive features.
- The ultimate goal of retention marketing—scaling customer lifetime value and engagement.
- Technology that enables predictive analytics and automation in marketing.
15 Clues: The core focus of retention and marketing strategies. • The journey a customer takes from awareness to conversion. • An essential element in brand loyalty and customer relationships. • A key factor in customer retention, often driven by rewards programs. • A term describing the end-to-end experience of a customer with a brand. • ...
XBS Vocabulary 2019-09-04
Across
- Consisting of diverse things or members. We add a _____ charge when making an invoice correction.
- A machine for making copies of graphic matter.
- A separate piece of a device.
- The amount of copies/prints the customer is able to make without extra charges.
Down
- When the usage of prints or copies is exceeded.
- The code that describes the type of bill the provider is submitting to a payer.
- The count of clicks, also known as usage of a device.
- The upkeep of property or equipment.
- One that purchases a commodity or service.
- A contract by which one conveys equipment, or facilities for a specified term and for a specified rent.
10 Clues: A separate piece of a device. • The upkeep of property or equipment. • One that purchases a commodity or service. • A machine for making copies of graphic matter. • When the usage of prints or copies is exceeded. • The count of clicks, also known as usage of a device. • The code that describes the type of bill the provider is submitting to a payer. • ...
CHAPTER 16 CROSSWORD 2020-09-03
Across
- a network interface unit is installed between the demarcation location and CSU/DSU at the customer premises equipment location.
- a data link layer protocol that can be used over either a synchronous serial (dial-up) or synchronous serial (ISDN) media.
- the centralized point that has a piece of equipment attach. The switch opens communications sessions when its initiated by a user who dialed the phone number of a receiver and keeps the line open until the conversation ends and the session is closed.
- a pair of copper wires that connects the demarc to the closest switching office (central office).
- use of air transmission media
- a technology for transmitting digital and sometimes even analog signals between two locations on a line-of-sight radio path through the atmosphere.
- equipment that’s owned by the service provider but located on the subscriber’s (your) property.
- a method of establishing configuring, maintaining, and terminating the point-to-point connection. It also provides features such as authentication.
- the precise spot where the service provider’s local exchange carrier’s responsibility ends and the Customer Premises Equipment (CPE) begins.
- A method for encapsulating datagrams over serial links and the default serial encapsulation on Cisco serial links.
- is a data-carrying mechanism that emulates some properties of a circuit-switch network over a packet-switched network.
- the minimum number of wires required to handle the norms of usage capacity plus a few auxiliary lines for peak usage.
- modem, phone call
- the phone company building that connects the customer’s network to the provider’s switching network.
- the most promising of all emerging 4G technologies. It uses an all-IP based core, it offers the highest data rates, and its compatible with 3G and WiMax.
- fiber to the premises, a new option for connecting homes and business to the internet.
- point to point or dedicated connections. A preestablished WAN communications path that goes form the CPE through the DCE switch and then over to the CPE of the remote site.
- (repeaters) a demarc extension length of up to 5,000 feet from the telephone company’s demark.
- WAN switching method which allows you to share bandwidth with other companies to save money.
Down
- a relatively small service area that usually ranges in size from 100 to 2000 customers.
- local loop; the physical connection from the customer to the first aggregation device of the provider network
- a digital subscriber line modem
- translates analog signals our ears can hear into a digital stream for transfer across a digital network.
- is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the ISP.
- broadband services sent over a high-bandwidth channel above the baseband voice channel on a single pair of wires.
- an artificial satellite stationed in space for telecommunications purposes.
- uses larger chunks of the light spectrum and is define by wavelengths, whereas DWDM is defined by frequencies.
- Plain old telephone service
- is considered a true 4G technology and its based on the IEEE 802.16 standard.
- a technology that multiplexes several optical carriers on a single optical fiber by using different wavelengths.
- is a metropolitan are network that based on Ethernet standards and can connect a customer to a larger network and the Internet.
- involves breaking messages into chunks at the sending device. Each packet can be sent over any number of routers on its way to its destination
- copper wire or glass fiber to carry bits as voltages or light pulses
- a WAN technology in which variable-length packets are transmitted by switching.
- what links together the thousands of devices connected to the provider’s cloud.
- a type of wireless technology that is only used for short distance wireless transmissions. Wireless technology that creates a Personal Area Network (PAN).
- the maximum bandwidth of data guaranteed to be delivered or the average amount that the service provider will allow you to transmit, based upon what you have purchased.
- the maximum speed at which the frame relay interface can transmit.
- multiplexes within a specific band allowing for the use of erbium-doped fiber amplified that boost the signal.
- 16 TERMS
- a channel access method that’s used by various radio communication technologies
- a standard developed by the European Telecommunications Standards Institute. Delineates protocols for 2G digital cellular networks.
- values used on frame relay interfaces to distinguish between different virtual circuits.
- first DSL technology to use a higher frequency spectrum of copper twisted-pair cables.
- first generation cellular technology
- the cable from the provider's demarc to the customer equipment
- where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
- a digital, point-to-point WAN technology capable of maximum transmission speeds of about 1.5 Mbps.
- a Layer 1 device that connectS the serial ports on your router to the provider’s network and connects directly to the demarcation point or location.
49 Clues: 16 TERMS • modem, phone call • Plain old telephone service • use of air transmission media • a digital subscriber line modem • first generation cellular technology • the cable from the provider's demarc to the customer equipment • the maximum speed at which the frame relay interface can transmit. • copper wire or glass fiber to carry bits as voltages or light pulses • ...
Yvonne and Meike Sales 2025-08-15
Across
- to get stuck on the motorway
- the people that buy the goods
- arriving too late at an appointment
- vehicle for the sales reps
- marketing activities for selling
- prices and qoutes for goods
- a gathering to discuss current topics
- when the customer is dissatisfied
Down
- an inquiry about goods
- an offical exhibition of the products
- the date to meet the customer
- talk about conditions and enter it in a document
- price reduction for the goods
- the way of convincing the customer to buy
- the attempt to get customers
- the customer stops the contract
- discussion to achieve results and contracts
- the range of articles we offer
18 Clues: an inquiry about goods • vehicle for the sales reps • prices and qoutes for goods • to get stuck on the motorway • the attempt to get customers • the people that buy the goods • the date to meet the customer • price reduction for the goods • the range of articles we offer • the customer stops the contract • marketing activities for selling • when the customer is dissatisfied • ...
Strengthen Service Capabilities 2014-08-25
Across
- Frontline officers should be c________-oriented and professional when interacting with members of the public
- We serve with empathy and put ourselves in our customers' shoes.
- We should always i_____________ in our service standards.
- It is important for frontline officers to have a s________ mindset.
Down
- Another word for creative (Hint: Starts with "I")
- One of our CARE principles - Courtesy, Accessibility, R______________ and Effectiveness
- We should strive for service e_________________
7 Clues: We should strive for service e_________________ • Another word for creative (Hint: Starts with "I") • We should always i_____________ in our service standards. • We serve with empathy and put ourselves in our customers' shoes. • It is important for frontline officers to have a s________ mindset. • ...
3U3R1 2023-08-20
7 Clues: 质量;high-~ goods • 品牌,商标;BMW is a ~ of car. • 标识;That is the ~ of Coca-Cola. • 价值;I don't own anything of any ~ • 卓越;adj- excellent;excellent service • =believe in;I don't ~ my sister anymore. • 客户服务;The firm has an excellent ~ department.
Team Crossword 03/03/21 2021-03-03
Across
- type of radio broadcasting. (Not satellite radio)
- process of editing/crediting invoices
- company research & training resource
- main system to manage A/R. Sometimes does not update.
- team applies money
- process to ensure client records & iHeart records are in agreement
Down
- team handles B01 & B02 portfolios
- the holy grail of account transaction information.
- credit card research source
- resource for ticket submission - e.g. collection holds, matches
- what we sell!
- accounting holding place as credits are moved in our accounting system
- customer relationship management service.
13 Clues: what we sell! • team applies money • credit card research source • team handles B01 & B02 portfolios • company research & training resource • process of editing/crediting invoices • customer relationship management service. • type of radio broadcasting. (Not satellite radio) • the holy grail of account transaction information. • ...
Unit 4: In the Workplace: Jobs & Careers Vocabulary 2025-09-30
Across
- The store has ten ____(plural).
- She has a job ____ tomorrow morning.
- She is ___ applying for a new job (present continuous).
- The meeting will ___ on Monday.
- Communication is an important ___ for supervisors.
- Her ____ owns three restaurants.
- He has five years of work ___ in restaurants.
Down
- She wants a ____ in nursing.
- He likes to ___ reading after work.
- Customer service is her main ___.
- The company gives new workers ___ before they start.
- His ____ is paid every week.
- You should ___ for the cashier position online.
13 Clues: She wants a ____ in nursing. • His ____ is paid every week. • The store has ten ____(plural). • The meeting will ___ on Monday. • Her ____ owns three restaurants. • Customer service is her main ___. • He likes to ___ reading after work. • She has a job ____ tomorrow morning. • He has five years of work ___ in restaurants. • You should ___ for the cashier position online. • ...
BHMIS Crossword Challenge! 2019-02-15
Across
- DBH Director.
- San _____ County.
- DBH Assistant Director.
- The _____ Team is in charge of coordinating information dissemination to DBH staff.
- Implementation of an EHR will increase customer service to our _____, improving our continuum of care.
- Personal _____ Information.
Down
- Department of _____ Health.
- Electronic Health Records are digitized records that track a client's medical history.
- This EHR and new billing system will assist DBH in achieving it's Vision, _____ and Values.
- _____ Health Record.
- Behavioral Health _____ Information System.
- Vendor for new billing & EHR system.
- New system replacing SIMON.
13 Clues: DBH Director. • San _____ County. • _____ Health Record. • DBH Assistant Director. • Department of _____ Health. • New system replacing SIMON. • Personal _____ Information. • Vendor for new billing & EHR system. • Behavioral Health _____ Information System. • The _____ Team is in charge of coordinating information dissemination to DBH staff. • ...
SE2 Associate Appreciation Week Crossword Puzzle 2021-09-23
Across
- "Find ways to...our customers"
- "Every associate has a ... creating value."
- "All roles ... to building the right solution."
- "...associates that keep the heart of service at the center of all they do."
- Driven
- "...successful outcomes for our customers."
Down
- "We all play a vital part in providing exceptional..."
- Showing gratitude for others.
- "We must remember to...openly, directly, and clearly."
- Daring, fearless
- We all contribute to customer..."
- "One...stronger together."
- "We should all strive to...nothing less than excellence."
13 Clues: Driven • Daring, fearless • "One...stronger together." • Showing gratitude for others. • "Find ways to...our customers" • We all contribute to customer..." • "Every associate has a ... creating value." • "...successful outcomes for our customers." • "All roles ... to building the right solution." • "We all play a vital part in providing exceptional..." • ...
TCOE Business Day of Job 2023-03-22
Across
- Allows callers to be automatically transferred to an extension; a virtual receptionist
- IP number is the number the customer uses
- A customer setting; open access port for information to route through
- Wifi provided to a designated area
- Provides a backup connection keeping customers online during times of service or power interruption- battery backup provided
- IP stays the same over time (3 words)
Down
- The order in switch numbers roll when previous line is busy
- Restrictions on the modem, i.e. pass through mode- Internet only no wifi
- Add equipment/load statistics only
- The packet of information that we send to the modem to tell it what speed services to allow
- Provides advanced-feature Private Wifi and Guest Wifi Networks
- An appointment that has to be scheduled ASAP
12 Clues: Add equipment/load statistics only • Wifi provided to a designated area • IP stays the same over time (3 words) • IP number is the number the customer uses • An appointment that has to be scheduled ASAP • The order in switch numbers roll when previous line is busy • Provides advanced-feature Private Wifi and Guest Wifi Networks • ...
Chapter One 2020-12-16
Across
- Entrepreneurs who coordinate the other factors of production to start businesses.
- A shareholders share of the profits.
- All revenue minus all costs.
- When two or more people start a business together.
- A business set up to help other people rather than make a profit.
- The sector of industry that creates products.
- A tangible item that a business sells.
- a company whose shares can only be bought or sold with agreement of other shareholders.
- A specific target set for a business to achieve.
- The machinery and equipment used by businesses to produce goods and provide services.
- Someone who starts a business on their own.
- Someone who takes a risk to start a business.
- Owners can lose personal and business assets to pay business debts.
Down
- the sector of industry that produces or extracts raw materials.
- A person who uses a good or service.
- Anyone interested in what a business does.
- The natural resources available to create goods or as location to a business.
- A person who buys a product or service.
- The sector of industry that provides services.
- An intangible product that can be sold.
- A company owned by shareholder whose shares can be sold on the stock market.
- An owner of a PLC or LTD
- The number and type of workers needed by a business to create goods or provide services.
23 Clues: An owner of a PLC or LTD • All revenue minus all costs. • A person who uses a good or service. • A shareholders share of the profits. • A tangible item that a business sells. • A person who buys a product or service. • An intangible product that can be sold. • Anyone interested in what a business does. • Someone who starts a business on their own. • ...
abbreviations 2022-08-23
Across
- electronic funds transfer
- explained
- payment
- explanation of benefits
- additional
- account lead
- health plan claim
- payment card
- minimum
- check
- administrator
- Spouse
- date of service
- turn around time
- Representative
- advised
- documents/documentation
- Flexible spending accounts
- Spoke to
- balance
- Reimbursement
- previous
- eligible expenses
- With
- direct deposit
- Without
- called in
- Referred
- contribution
- claim
- information
- call back
- contribution
- Returned
- highly compensated employees
- grace date
- employer
- available
- agent
- maximum
- Health savings accounts
- health safe id
- password
- expense
- business days
Down
- benefit
- participant
- Year to date
- out of pocket
- account
- Transfer
- lifestyle accounts
- Letter of medical necessity
- client service details
- customer service representative
- payment to provider
- dental vision reimbursement arrangement
- paid to date
- master card
- employees spouse
- outbound
- Supervisor
- ineligible
- address
- employee
- Termination
- because
- Never Received Pass Claim Form/Refund Claim Form
- Received
- over the counter
- incentive
- eligible
- call back number
- benefit term date
- Third party administrator
- Health reimbursement accounts
- Dependent care assistance program
- automated clearing house
- grace period
- Suspension/suspended
- what a client needs to submit to substantiate
- educate
82 Clues: With • check • claim • agent • Spouse • benefit • payment • account • minimum • advised • address • balance • because • Without • maximum • expense • educate • Transfer • outbound • employee • Spoke to • previous • Received • Referred • eligible • Returned • employer • password • explained • called in • incentive • call back • available • additional • Supervisor • ineligible • grace date • participant • master card • Termination • information • Year to date • account lead • ...
Business Fundamentals Crossword 2022-09-21
Across
- A tangible item (can touch and see)
- A hybrid type of ownership.
- Employs 500 or less people.
- Another name for economic resource?
- farmers,factory worker, teachers are examples of?
- Business owned by a single person.
- water,coal, soil are examples of?
- Provided assistance to others.
Down
- charitable organization that doesnt seek profit for a specific goal.
- how many kinds of economic resources are there?
- Quantity of goods or services customers are willing and are able to pay for at specific price.
- Business that raises money for a specific goal.
- The one who buys but does not consume or use the product or service.
- A risk-taker, problem solver, and someone who creates a business.
- Location where buyers and sellers come together to sell or buy goods and services.
- The one who buys and/or uses the product or service.
- An old, unpopular or outdated item that could have been replaced with a newer product. ex. Typewriter
- Quantity of goods or services businesses are willing and are able to provide at prices people are willing to pay.
- Not a necessary item is called?
- An essential to survive is called?
- trucks,factories, tools are examples of?
- the income left after paid expenses and costs.
- Business that's able to pay all debts is called?
- Amounts of money needed for each stage of production.
24 Clues: A hybrid type of ownership. • Employs 500 or less people. • Provided assistance to others. • Not a necessary item is called? • water,coal, soil are examples of? • An essential to survive is called? • Business owned by a single person. • A tangible item (can touch and see) • Another name for economic resource? • trucks,factories, tools are examples of? • ...
Sports Marketing 2023-11-20
Across
- A name, term or design that distinguishes a sellers good or service.
- The act or fact of going or entering.
- A person or thing that is supposed to bring luck to a team or a city.
- The quality of being loyal.
- The amount that is required for payment/
- Media used to promote a certain product, service or good.
- The aim or purpose.
- A type of marketing communication used to inform the target audience.
- The act of going out or leaving.
- A symbol or other design used to represent something.
- A space of location or meaning.
- A thing that happens, usually of importance.
- An act that can be purchased.
- A person or organization that buys goods or services from a store or a business.
Down
- A place where an organized event happens.
- A short and memorable phrase used in advertisement.
- Financial support received from a business or person of importance.
- A person who purchases goods or services for personal use.
- An act of bringing a vehicle to halt and leaving it temporarily.
- An activity where you find amusement or enjoyment.
- Promoting and selling products or services.
- A piece of paper that gives the person the right to enter or access something. Specifically relating to sporting event.
- A thing that can be purchased.
- A game or competition with physical exercise.
24 Clues: The aim or purpose. • The quality of being loyal. • An act that can be purchased. • A thing that can be purchased. • A space of location or meaning. • The act of going out or leaving. • The act or fact of going or entering. • The amount that is required for payment/ • A place where an organized event happens. • Promoting and selling products or services. • ...
Digital Amar 2020-04-12
Across
- A full service digital platform designed to facilitate banking and lifestyle needs of customers.
- uses 8 digit passcode to claim funds.
- A the Payment Aggregator services of State Bank of India.
- a Card that employs Radio Frequency Identification (RFID) technology for making toll payments.
- A unique solution to facilitates online collection of fees
- a Single user product meant for small firms or institutions in INB.
- a USSD (Unstructured Supplementary Service Data) based mobile banking service launched by NPCI.
- A simplified single user transactional product ideally suited for sole proprietorship concerns.
- A complete internet banking bouquet for large and very large corporate customers.
Down
- type of transaction when a State Bank Group Debit Card is swiped on SBI PoS terminals.
- a solution wherein the customer makes payment to merchant by scanning a static or dynamic QR code.
- A prominent non-banking services section of YONO Krishi offering crop advisory services
- payment by finger
- a fund transfer facility to third party accounts without adding them as beneficiary in Internet Banking.
- a non-reloadable pre-paid card.
- A new digitized unsecured personal loan product
- can be generated through SBI Quick app.
- a prepaid VISA card useful for making periodical payments like Salaries in INR.
- a Bank that sets up necessary connection with the merchant and provides infrastructure
- A chat assistant to help customers with everyday banking tasks
20 Clues: payment by finger • a non-reloadable pre-paid card. • uses 8 digit passcode to claim funds. • can be generated through SBI Quick app. • A new digitized unsecured personal loan product • A the Payment Aggregator services of State Bank of India. • A unique solution to facilitates online collection of fees • A chat assistant to help customers with everyday banking tasks • ...
Sarah Shum crossword 2013-12-17
Across
- duties include ticket sales,assisting customers with checkin,monitoring baggage areas
- supervises the cabin crew team managing on flight service
- look after the needs of passengers who see them chiefly as providers of customer service
- planttechnicians maintain and repair aircraft
- load and unload baggage and other cargo
Down
- duties include selling tickets,assigning seat for passengers and rebooking passengers
- ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
- the same as air frame technicians
- works at boarding gate duties may include making boarding annoucements
- managersthe airline flight crew and is responsible for making all necessary decisions
- same as baggage handlers
11 Clues: same as baggage handlers • the same as air frame technicians • load and unload baggage and other cargo • planttechnicians maintain and repair aircraft • supervises the cabin crew team managing on flight service • works at boarding gate duties may include making boarding annoucements • ensures the safe and quick turnaround of an aircraft. make sure that its cleaned • ...
Unit 3 Review 2025-10-15
Across
- Informing potential customers that a product/service exists.
- S in SWOT
- Type of good that don't wear out quickly.
- Type of good that is quickly consumed.
- W in SWOT
Down
- Customers that will most likely benefit from a specific product.
- The pursuit of ideation, creation, communication, and delivery of profitable products to targeted customers.
- A good or material bought and sold freely.
- Creating strategies and establishing goals, objectives, processes and procedures in order to reach and attract the target customer to a business.
- The amount of money a business thinks it should charge for its product or service.
- Number of P's considered in Marketing
11 Clues: S in SWOT • W in SWOT • Number of P's considered in Marketing • Type of good that is quickly consumed. • Type of good that don't wear out quickly. • A good or material bought and sold freely. • Informing potential customers that a product/service exists. • Customers that will most likely benefit from a specific product. • ...
NPIC Passport Puzzle 2024-02-23
Across
- for passport is for government employees.
- - passport is valid for 5 years.
- Medical personnel
- when customer refuses to accept information.
- status check for applications
Down
- Appointments made for individuals who are unable to get passport mailed to them.
- fee of $150
- 6 letters
- Who uses mailing address for agency in El Paso
- - Applicant applied but never received passport
- Travel Advisory
- Medical
- call with no response.
- can take up to 8 weeks to receive back after applying for passport..
14 Clues: Medical • 6 letters • fee of $150 • Travel Advisory • Medical personnel • call with no response. • status check for applications • - passport is valid for 5 years. • for passport is for government employees. • when customer refuses to accept information. • Who uses mailing address for agency in El Paso • - Applicant applied but never received passport • ...
easyJet 2024-11-26
Across
- documentation after chat
- The form the customer fill to reset their email address
- the bag you place above your head.
- security questions
- an online service that can't be done 2 hours prior departure time
- a website where we book with another airline
Down
- Members who have extra benefits
- PNR
- pause.
- the time when the flight is going to land.
- an exception within 24 hours
- a form you fill to get expenses or compensation
- the screen where you can track the customer's amendments
13 Clues: PNR • pause. • security questions • documentation after chat • an exception within 24 hours • Members who have extra benefits • the bag you place above your head. • the time when the flight is going to land. • a website where we book with another airline • a form you fill to get expenses or compensation • The form the customer fill to reset their email address • ...
UCC Recap - Some business considerations LO1 - 4 2023-11-17
Across
- (11) a business considers this when implementing cloud services to ensure future growth [2.2]
- (4,13) enables the removal of duplicated files and thus decreases storage space needed [4.4]
- (10) Ability for a cloud service to be widely accessible [1.1]
- (6) a command line utility (software tool) that can be used to upload local data into the new cloud services a business is migrating to. [4.5]
- (2,6,4,7) User able to get computing capabilities automatically • no human interaction from the service provider [1.1]
- (7,9,6,5) responsible for monitoring and managing cloud resources [1.5]
- (8,3,9 These skills ensure that customer data is protected at all times [3.3]
Down
- (8,9) responsible for costing the resource allocations with the cloud service assessments in order to apply chargeback costs to businesses [1.5]
- (8,3,9) These skills are used to forecast the annual budget required to utilise the cloud service [3.3]
- (6,10,5) negotiate service-level contracts with the cloud vendor, update and extend them to meet changes over time [1.5]
- (5,9) expert responsible for the transition of organisations from using traditional IT to cloud technology, highly technical across several areas, e.g. networking, virtualisation, sound understanding of legislation requirements) [1.5]
- (10) this cost is predictable, when using cloud technology and enhances business value [2.3]
- (10) when implementing the cloud, will allow for increased availability [2.3]
13 Clues: (10) Ability for a cloud service to be widely accessible [1.1] • (7,9,6,5) responsible for monitoring and managing cloud resources [1.5] • (10) when implementing the cloud, will allow for increased availability [2.3] • (8,3,9 These skills ensure that customer data is protected at all times [3.3] • ...
Chapter 1-5 marketing concepts 2015-10-04
Across
- of customer The portion of the customers purchasing that a company gets in its product categories.
- sustainability Developing strategies and practices that create a world economy that the planet can support indefinitely.
- research Gathering primary data by observing relevant people, actions,and situations.
- boomers The 78 million people born during years following World War 11 lasting until 1964.
- environment Natural resources that are needed as inputs by marketers or that are affected by market activities.
- statement A statement of the organization's purpose-what it wants to accomplish in the larger environment.
Down
- X The 45 million people born between 1965 and 1976 in the 'birth death' following the baby boom.
- Company growth through starting up or acquiring business outside the company's current products and markets.
- databases Electronic collections of consumer and market information obtained from data sources within the company's network.
- relationship management The overall process of building customer relationships by delivering superior customer value and satisfaction
- States of felt deprivation
- research Gathering primary data by asking people questions about there knowledge,attitudes,preferences,and buying behavior.
- analysis The process by which management evaluates the products and the businesses that make up the company.
- chain The series of internal departments that carry out value-creating activities to design,produce,market,deliver, and support a firm's products.
- The form human needs take as they are shaped by culture and individual personality.
- group interviewing Personal interviewing that involves inviting six to ten people to gather for a few hours with a trained interviewer to talk about a product,service or organization.The interviewer 'focuses' the group discussion on important issues.
16 Clues: States of felt deprivation • The form human needs take as they are shaped by culture and individual personality. • research Gathering primary data by observing relevant people, actions,and situations. • boomers The 78 million people born during years following World War 11 lasting until 1964. • ...
Treasure Hunter Mix 6 Expedition 2017-05-03
Across
- Increasing speed without changing other products can be done with a (blank).
- If a customer has a fax machine they need to order an (blank).
- The Scott Peterson Award is a (blank).
- Fios Quantum Routers were made to handle our fast speeds and use (blank) to route speed to the device that need it most.
- Business Preferred allows customers to skip the line when calling in and includes both VSPP and (blank).
- Recommend the right TV solution based upon the type of business. TV is a must-have for (blank) ands pricing is based upon EVO.
- Service Alerts keep us informed. Featured Small Business service alerts can be easily found on the My Stage home page under (blank).
Down
- Local is so basic. Customize viewing to your audience with our (blank) packages.
- Business Preferred provides pro-active (blank) against unexpected downtime and potential expenses.
- Every small business has the need for speed. Lead with (blank).
- BDV IP phones in a new 2-Yr. term agreement qualify for 1,2,3 or 12 month (blank).
- Stay connected to the world around you with (blank). (Hint: My Stage)
- BDV with 150M or higher? Recommend the (blank) series 12-line phone.
- Get the most out of BDV with IP phones. IP phones are designed to maximize fast connection speeds and offer high (blank) quality.
- Enhances the customer and employee experience for small businesses.
- Business Preferred keeps your business running by caring for all your IT needs for only (blank) dollars per month.
16 Clues: The Scott Peterson Award is a (blank). • If a customer has a fax machine they need to order an (blank). • Every small business has the need for speed. Lead with (blank). • Enhances the customer and employee experience for small businesses. • BDV with 150M or higher? Recommend the (blank) series 12-line phone. • ...
Digital Amar 2020-04-12
Across
- can be generated through SBI Quick app.
- uses 8 digit passcode to claim funds.
- A new digitized unsecured personal loan product
- a non-reloadable pre-paid card.
- A prominent non-banking services section of YONO Krishi offering crop advisory services
- a Card that employs Radio Frequency Identification (RFID) technology for making toll payments.
- A the Payment Aggregator services of State Bank of India.
- a Single user product meant for small firms or institutions in INB.
- a prepaid VISA card useful for making periodical payments like Salaries in INR.
Down
- A unique solution to facilitates online collection of fees
- A full service digital platform designed to facilitate banking and lifestyle needs of customers.
- a USSD (Unstructured Supplementary Service Data) based mobile banking service launched by NPCI.
- a solution wherein the customer makes payment to merchant by scanning a static or dynamic QR code.
- A complete internet banking bouquet for large and very large corporate customers.
- a Bank that sets up necessary connection with the merchant and provides infrastructure
- type of transaction when a State Bank Group Debit Card is swiped on SBI PoS terminals.
- A simplified single user transactional product ideally suited for sole proprietorship concerns.
- a fund transfer facility to third party accounts without adding them as beneficiary in Internet Banking.
- A chat assistant to help customers with everyday banking tasks
- payment by finger
20 Clues: payment by finger • a non-reloadable pre-paid card. • uses 8 digit passcode to claim funds. • can be generated through SBI Quick app. • A new digitized unsecured personal loan product • A the Payment Aggregator services of State Bank of India. • A unique solution to facilitates online collection of fees • A chat assistant to help customers with everyday banking tasks • ...
Thirty-One Crossword Puzzle 2017-03-27
Across
- Great bag for Game Day
- Something starting April 1st
- Must have for Grocery Shopping
- Previous Customer Special
- Perfect Wedding Gift
- Hostess Exclusive
- What you get when you host a party!
- Something we all need more of
- Colorful pattern
- Michele's Newest Tote
Down
- Something you can earn by hosting a party
- April's Customer Special
- Another of Michele's favorite new patterns
- Number #1 Selling Product
- Another April Customer Special
- Michele's favorite new pattern
- A MUST have!
- Only $10.00
- What you can purchase for $99.00
- New Icon-It
- Type of Party you can have
- February's Customer Special
22 Clues: Only $10.00 • New Icon-It • A MUST have! • Colorful pattern • Hostess Exclusive • Perfect Wedding Gift • Michele's Newest Tote • Great bag for Game Day • April's Customer Special • Number #1 Selling Product • Previous Customer Special • Type of Party you can have • February's Customer Special • Something starting April 1st • Something we all need more of • Must have for Grocery Shopping • ...
