customer service Crossword Puzzles
marketing mix 2021-03-18
Across
- marketing technique in which a company offers a new product at a price significantly lower than its competitors. Once it has gained a large market share and customer base, the company begins to increase the price of the product.
- It refers to the set of believes that customers hold about particular brand.
- the pattern of sales of a product from introduction to its withdrawal from the market.
- is the reduction in the price of an already established service or product to attract customers. Promotional pricing is usually a short term strategy though some retailers use recurring promotional pricing.
Down
- The combination of factors which help the business to take into account customer needs when selling a product – usually summarised as the 4 Ps, which are price, product, promotion and place.
- demand starts to shrink and sales fall even further. The product is reached where the demand is too low so the product becomes unprofitable and it is withdrawn from the market.
- The amount of money customers have to give up to acquire a product.
- pluspricing setting the price at the production cost plus a certain profit margin.
- setting a price in comparison with competitors.
- is a type of strategy that businesses use when they are first to enter the market with a new product or service. With price skimming, when a product is released or introduced, it's offered at high price.
10 Clues: setting a price in comparison with competitors. • The amount of money customers have to give up to acquire a product. • It refers to the set of believes that customers hold about particular brand. • pluspricing setting the price at the production cost plus a certain profit margin. • ...
Righting Wrongs Handling Customer Service Complaints 2023-04-03
Across
- A business's good name
- percentage of the total sale amount paid to the individual or business that makes the sale
- A guideline explaining how employees are to act and how they are to deal with customers
- A business's income after expenses
Down
- Positive feelings toward a business
- A business's employees
- A customer's expression of dissatisfaction
- The step-by-step process personnel follow in performing a specific task
8 Clues: A business's good name • A business's employees • A business's income after expenses • Positive feelings toward a business • A customer's expression of dissatisfaction • The step-by-step process personnel follow in performing a specific task • A guideline explaining how employees are to act and how they are to deal with customers • ...
economy vocab puzzle Isabel Hunt period:1 2021-04-21
Across
- a service to produce goods
- man made items that helps a person work in economies
- the ability to read or write
- a person or community does not have the resources they need to survive
Down
- all the elements of the economics system combined
- a person or customer having the need to buy something
- an economy where government has very little control
- the market value of final goods and services
- the work of physical, mental,and social effort to produce goods in the economy
9 Clues: a service to produce goods • the ability to read or write • the market value of final goods and services • all the elements of the economics system combined • an economy where government has very little control • man made items that helps a person work in economies • a person or customer having the need to buy something • ...
Loan Servicing 2024-02-29
Across
- What do taxes and insurance fall under
- How to tell the difference between comm/res
- Where can you find the total payoff amount
- What type of account gets opened for an insurance check for damages
- Who to call when a loan is in foreclosure
Down
- Who to call for a commercial loan
- Who to send a service event to for a new loan or refi
- Where to put notes from customer conversations
- Where to find the direct Payment Authorization form
9 Clues: Who to call for a commercial loan • What do taxes and insurance fall under • Who to call when a loan is in foreclosure • Where can you find the total payoff amount • How to tell the difference between comm/res • Where to put notes from customer conversations • Where to find the direct Payment Authorization form • Who to send a service event to for a new loan or refi • ...
PN Manufactured Crossword Puzzle 2025-07-29
Across
- PN Manufactured helps avoid creating two separate ___________
- A future item added to a memorial, such as the date of
- All PN Manufactured memorials are Now
- The type of customer status that makes a memorial Pre-Need
- A term used to describe a service member
Down
- The physical action of placing a memorial is called
- The process is meant to reduce confusion between PN and ___ paperwork
- A PN Manufactured item is not placed into this
- Final inscription is not PN Manufactured, but is a ________ item
9 Clues: All PN Manufactured memorials are Now • A term used to describe a service member • A PN Manufactured item is not placed into this • The physical action of placing a memorial is called • A future item added to a memorial, such as the date of • The type of customer status that makes a memorial Pre-Need • PN Manufactured helps avoid creating two separate ___________ • ...
Business in the real World - Schedule 1 2025-10-07
Across
- Industries that provide a service rather than goods.
- The written agreement between partners in a business.
- Industries involved in extracting raw materials.
- The process of identifying, anticipating, and satisfying customer needs.
- The risk-taker who sets up and runs a business.
Down
- The next best alternative that is given up when making a decision.
- The activity of spotting a business idea and turning it into reality.
- A business owned and run by one person.
- When two or more people own and run a business together.
9 Clues: A business owned and run by one person. • The risk-taker who sets up and runs a business. • Industries involved in extracting raw materials. • Industries that provide a service rather than goods. • The written agreement between partners in a business. • When two or more people own and run a business together. • ...
Business Crossword -Allyson Ta 2025-10-21
Across
- an experience given to a customer rather than a product/good
- financial gain a business makes (after expenses)
- purchasable items that can be bought, owned, sold or produced
- limitations or disadvantages a business has against its competitors
- a stock of resource or the amount
Down
- advantages a business against its competitors
- the quantity of a product or service that consumers are willing to purchase
- a rivalry between companies whom are in the same industry
- an external factor that can negatively impact the business
9 Clues: a stock of resource or the amount • advantages a business against its competitors • financial gain a business makes (after expenses) • a rivalry between companies whom are in the same industry • an external factor that can negatively impact the business • an experience given to a customer rather than a product/good • ...
Speaking positively of the facility's PEOPLE and SERVICES 2018-03-26
Across
- When staff are happy and positive
- By responding yes whenever possible is a Can Do
- A positive image makes our customer's feel this way
- Makes you feel appreciated when someone says this
- These customers will usually tell 3-5 family members and friends about their positive experience
Down
- Customers will tell everyone and anyone about a negative experience
- Customer Service is not this
- Customers who feel this are more likely to speak positively about our organizations people and services
- Do this when something goes wrong
9 Clues: Customer Service is not this • When staff are happy and positive • Do this when something goes wrong • By responding yes whenever possible is a Can Do • Makes you feel appreciated when someone says this • A positive image makes our customer's feel this way • Customers will tell everyone and anyone about a negative experience • ...
Commerce 2017-08-16
Across
- The action of spending funds
- Money received in exchange for providing a good or service
- The movement of goods and services from the source to the final customer
- A general increase in prices and fall in the purchasing value of money
- Groups of companies that are related based on their primary business activities
Down
- An instance of buying or selling something
- Goods to be bought and sold
- Something valuable that an entity owns, benefits from, or has use of, in generating income.
- A financial gain
9 Clues: A financial gain • Goods to be bought and sold • The action of spending funds • An instance of buying or selling something • Money received in exchange for providing a good or service • A general increase in prices and fall in the purchasing value of money • The movement of goods and services from the source to the final customer • ...
Random 2021-02-28
Across
- Illegal SEO practices (5,3)
- Spider; Copies web pages for search engines (7)
- A type of marketing technique that aims to transform a website visitor to an actual paying customer (10)
- Enticing customers through content marketing (7,9)
- Online advertising service platform developed by Google where advertisers pay to display brief advertisements on Google network (7)
Down
- Delivering promotional marketing messages to consumers (11)
- Target based on location (3,7)
- Leaving a website without doing anything (6)
- Website generally created for events or campaigns, runs independently from primary website (9)
9 Clues: Illegal SEO practices (5,3) • Target based on location (3,7) • Leaving a website without doing anything (6) • Spider; Copies web pages for search engines (7) • Enticing customers through content marketing (7,9) • Delivering promotional marketing messages to consumers (11) • ...
Attributes of HK associates 2021-05-13
Across
- 10 letter word starting with P and ending with E
- we use these every day when we communicate and interact with others people,
- Putting in a lot of effort
- Able to convey messages effectively –verbal & non verbal
- Planning yor time to complete tasks
- willingness to change or compromise
Down
- providing timely, attentive, upbeat service to a customer, and making sure their needs are met in a manner that reflects positively on the company or business.
- Ability to spot defects, differences
- Seeks quality
9 Clues: Seeks quality • Putting in a lot of effort • Planning yor time to complete tasks • willingness to change or compromise • Ability to spot defects, differences • 10 letter word starting with P and ending with E • Able to convey messages effectively –verbal & non verbal • we use these every day when we communicate and interact with others people, • ...
Develop Business Plan 2025-10-21
Across
- A person who buys goods or services from a business
- A person who starts and runs their own business.
- When a business uses posters, videos, or social media to get attention
- Something a business sells, like a snack or drink
- An organisation that sells goods or services to make money.
Down
- A new and creative idea that improves a business
- Selling goods automatically through a machine
- An action a business does for customers, like cleaning or delivery.
- The money a business earns from selling products
9 Clues: Selling goods automatically through a machine • A new and creative idea that improves a business • A person who starts and runs their own business. • The money a business earns from selling products • Something a business sells, like a snack or drink • A person who buys goods or services from a business • An organisation that sells goods or services to make money. • ...
strategic management 2023-11-29
Across
- Creating new market space.
- Customer-focused company culture.
- Expanding product offerings.
- Managing distribution methods.
- Creating new products.
- Focusing on specific customer segments.
- Assessing investment profitability.
- Increasing market presence.
- Stages of product maturity.
- Setting goals and allocating resources.
- Marketing elements (Product, Price, Place, Promotion).
- Collaborative partnerships.
- Company portion of industry sales.
- Long-term company outlook.
- Predicting future demand.
Down
- Responsible marketing practices.
- Shared company values.
- Building a distinct product identity.
- Impact on existing products.
- Leadership in pricing.
- Dividing markets based on characteristics.
- Unique product benefits.
- Evaluating strategic options.
- Creating a unique market image.
- Having an edge over rivals.
- Managing customer relationships.
- Introducing new ideas or products.
- Comparing to industry best practices.
- Visualizing product perceptions.
- Strategic analysis tool (Strengths, Weaknesses, Opportunities, Threats).
30 Clues: Shared company values. • Leadership in pricing. • Creating new products. • Unique product benefits. • Predicting future demand. • Creating new market space. • Long-term company outlook. • Having an edge over rivals. • Increasing market presence. • Stages of product maturity. • Collaborative partnerships. • Impact on existing products. • Expanding product offerings. • ...
Sysco Denver 2025-12-29
Across
- Haricot Verts?
- Phantom fry coating?
- Most EI items ship from?
- Thickest glove color
- Many fryer oils
- Temporary road closure?
- When to CC your DSM on an exception?
- New VPO?
- Usage change, use?
- New accounts goal per year?
- Supreme bacon curing method?
- Rebate deal?
Down
- Need information about an SUPC?
- Buckhead?
- Perks customer having a problem, call?
- Thanks for letting him handle your buns
- Easiest category to attack in contract customers?
- Individually frozen
- Romaine, iceberg, bib
- Need cheap steaks, call whom?
- Prospect buying ketchup from USF, see X?
- Customer is extremely price motivated; first search?
- First stop for product questions
- Revman Man
- Perks customer doing a new menu?
- 20 New, 10 Lost, 1 Pen say?
- Produce PSA
- RFK's favorite fryer oil
- Can liner thickness
29 Clues: New VPO? • Buckhead? • Revman Man • Produce PSA • Rebate deal? • Haricot Verts? • Many fryer oils • Usage change, use? • Individually frozen • Can liner thickness • Phantom fry coating? • Thickest glove color • Romaine, iceberg, bib • Temporary road closure? • Most EI items ship from? • RFK's favorite fryer oil • 20 New, 10 Lost, 1 Pen say? • New accounts goal per year? • Supreme bacon curing method? • ...
How much do your Taylor's TUITION FEES paid still worth? 2020-12-17
Across
- Most appropriate sensory test to study consumer acceptance
- Combination of both moist & dry heat cooking
- Other name for table Sugar
- The subatomic particles has negative charge
- One of the gasses commonly used in Modified Atmosphere Packaging (MAP)
Down
- Type of sour taste emulsion dressing
- Refers to all those features of a product or service which are required by customer
7 Clues: Other name for table Sugar • Type of sour taste emulsion dressing • The subatomic particles has negative charge • Combination of both moist & dry heat cooking • Most appropriate sensory test to study consumer acceptance • One of the gasses commonly used in Modified Atmosphere Packaging (MAP) • ...
The Sales process 2018-03-26
Across
- Online sales
- An important factor to why customers shop using ecommerce.
- A drawback if customers don't trust online payments.
- The abiility to buy a good or service 24/7
Down
- Worldwide businesses can easily compare prices and provide this.
- Technology that provides a delivery option to the customer
- An important drawback to the business when selling through ecoomerce
7 Clues: Online sales • The abiility to buy a good or service 24/7 • A drawback if customers don't trust online payments. • Technology that provides a delivery option to the customer • An important factor to why customers shop using ecommerce. • Worldwide businesses can easily compare prices and provide this. • ...
Review Activity 1.1 Crossword Puzzle 2022-09-21
Across
- A benefit of Workiz that allows the Junk Trunk to track company and employee production.
- The name of the business you are employed by
- the state you live in
Down
- Customer Relationship Management Acronym
- Password for Truck 1
- The tab in the Truck Binder where you can find Workiz login information
- The home-service CRM software the Junk Trunk uses
7 Clues: Password for Truck 1 • the state you live in • Customer Relationship Management Acronym • The name of the business you are employed by • The home-service CRM software the Junk Trunk uses • The tab in the Truck Binder where you can find Workiz login information • A benefit of Workiz that allows the Junk Trunk to track company and employee production.
KH-Jolly Rogers Crossword 2012-11-26
Across
- who to transfer through to for "Audit certificate requests"
- what word do the 4 telecode statuses spell
- who are the underwriters of 90 Day Purchase Security Insurance & Extended Warranty Insurance &flight Inconvenience Insurance
- for Policies prior to 23 Nov 2002 for Mortgage Protection
- When referring a refund for Online saver Tax Withheld you need to load a diary note with a _ year expiry
- customer would like to follow up on a Commercial Credit Card application.
- who must our customers call when trying to make a reverse charge call from overseas?
- an ideal compliment to an ANZ Access Advantage or Select account. It�s a convenient line of credit of either $500 or $1,000 that you can use when you are short of cash.
- how many days does a BPAY dispute take?
- What is the ‘Branch Assist’ phone number?
- what is the maxium time frame it takes for the cheque book to Reorder?
- Any extra repayments a customer has made into their loan is considered a _ facility.
- How many times can a customer be charged an overdrawn fee every calendar month?
- What is the cut-off time for the International Sales department to perform domestic telegraphic transfers on weekdays?
Down
- what is a PIN?
- Renminbi CNY is theforeign exchange code for which currency.
- How many times can a customer be charged an overdrawn fee every calendar month
- Australian Swift Code
- An account is in overdraft and the customer receives CentreLink payments. How much are we required to release to the customer (i.e. not keep to pay off the overdraft)?
- Doing 3 staff-assisted transactions on a Progress Saver account?
- If someone is wanting to enquire about a TT EXPECTED TO BE IN THEIR ACCOUNT- WHO WOULD WE TRANSFER
- Centre City Shopping Centre Anne calls to say that her branch (Wantirna South 013433) has recently closed and would like to know at which branch her account details/signature card will now be held?
- What BPP do you refer to when there are multiple enquiries that different departments deal with?
- Balance Visa Centre Who do you transfer through to if a customer wants to redeem points on their balance visa?
- Customers who request for a credit card closure with a "Past Due - "P" block code to be transferred to:
- T/F: ANZ cardholders can request a statement for their chosen linked account to be mailed to their current address through as ANZ ATM
- What is the non-resident country code for East Timor?
- Can a customer with an AAVD card without ANZ Contactless be upgraded to an AAVD card with ANZ Contactless?
- who deals with Policies outside regular underwriting guidelines for Landlords Insurance
- Customer calls and needs to fax a copy of their payslip to assist with their personal loan application. What number would they fax this to?
- what is the annual fee for the breakfree package?
31 Clues: what is a PIN? • Australian Swift Code • how many days does a BPAY dispute take? • What is the ‘Branch Assist’ phone number? • what word do the 4 telecode statuses spell • what is the annual fee for the breakfree package? • What is the non-resident country code for East Timor? • for Policies prior to 23 Nov 2002 for Mortgage Protection • ...
Process 2017-06-26
Across
- Who should you think of at every step?
- The path to customer loyalty runs through a great what?
- What portal can you go to and find the Customer Experience Coaching Tool?
- Team members tell us there are two key elements of well-executed process that enhance the customer experience - role clarity and _____ in the process.
- A winning football team has a what that every team member studies in order to play well on game day?
- In the Customer Spotlight for process Carie sends Wells Fargo a photo of her and who on the front porch of her new home?
Down
- What happens to customer satisfaction when they don't understand the process?
- What is the new process standard for success.
- Property what are an important element of the home loan production process.
- George found a new and improved what to Customer Satisfaction?
- What is the name of the team member used in the Process Case Study?
11 Clues: Who should you think of at every step? • What is the new process standard for success. • The path to customer loyalty runs through a great what? • George found a new and improved what to Customer Satisfaction? • What is the name of the team member used in the Process Case Study? • What portal can you go to and find the Customer Experience Coaching Tool? • ...
F&B Basic 2025-08-21
Across
- Outlet serving a particular cuisine.
- Equipment for keeping food warm in buffets.
- Self-service style of service.
- Food served from large platters with showmanship.
- Guests collect food from counter.
- Bar tool used to crush ingredients for cocktails.
- Beverage outlet serving alcoholic drinks.
- Pre-plated service from kitchen to table.
- Used for guéridon service.
- Food served from platters onto guest plates.
- Entertainment outlet serving beverages with music/dance.
Down
- Glass vessel used to serve wine.
- Casual dining outlet for quick meals.
- Elaborate service with food served from the left.
- Outlet designed for large gatherings.
- Flat serving tray.
- Service of food and beverages to guest rooms.
- Self-service dining outlet
- Mobile service trolley for tableside cooking.
19 Clues: Flat serving tray. • Self-service dining outlet • Used for guéridon service. • Self-service style of service. • Glass vessel used to serve wine. • Guests collect food from counter. • Outlet serving a particular cuisine. • Casual dining outlet for quick meals. • Outlet designed for large gatherings. • Beverage outlet serving alcoholic drinks. • ...
Retail Management 2019-03-21
Across
- series of processes and activities that are necessary for an organization to obtain necessary products or services from the best suppliers at the best price.
- process of managing the flow of merchandise from the source of supply to the customer.
- a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale.
Down
- systems for communicating large amounts of data in a small format.
- network between a company and its suppliers to produce and distribute their products. This chain signifies the steps a company takes to get their product or service to the customer.
- term used for the goods/products that are available for sale to the customer.
6 Clues: systems for communicating large amounts of data in a small format. • term used for the goods/products that are available for sale to the customer. • process of managing the flow of merchandise from the source of supply to the customer. • a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale. • ...
CROSSWORD 1 2022-04-13
Across
- BILLING TAB
- ADDRESS LINE 2
- IP ADDRESS DOESN'T CHANGE
- DOC THAT SHOWS WHAT CUSTOMER SIGNED UP FOR
- WIFI 6 ROUTER
- RESALE CUSTOMER
- 12 CHARACTERS
- AKA INTERNET PORT
- $500 BONUS
- WHERE TO ACCESS VAULT
Down
- ONT/ROUTER COMBO
- INTERNET SPEED
- PAY BILL ONLINE
- WIRELESS INTERNET
- BILL CYCLE CATCHUP
- MAILING ADDRESS
- HOW LONG ONT HAS BEEN ONLINE
- ALLO WEBSITE
- TYPE OF ROUTER USED
- ALLO ROUTER
- PAPER TRAIL
21 Clues: $500 BONUS • BILLING TAB • ALLO ROUTER • PAPER TRAIL • ALLO WEBSITE • WIFI 6 ROUTER • 12 CHARACTERS • INTERNET SPEED • ADDRESS LINE 2 • PAY BILL ONLINE • MAILING ADDRESS • RESALE CUSTOMER • ONT/ROUTER COMBO • WIRELESS INTERNET • AKA INTERNET PORT • BILL CYCLE CATCHUP • TYPE OF ROUTER USED • WHERE TO ACCESS VAULT • IP ADDRESS DOESN'T CHANGE • HOW LONG ONT HAS BEEN ONLINE • ...
Chapter 4 words 2022-04-19
20 Clues: egg • to see • is meal • to open • to read • is lunch • to order • to write • is dinner • is a meat • is a tomato • is breakfast • are little things • is a male customer • is when its not hot • is produces by cows • is a female customer • is when its not cold • is a drink your drink in the morning • is something you eat on your birthday
CW- Williams 2021-11-19
Across
- most common dock
- mines and farms
- volume of goods to move through a warehouse
- the most common bar code symbol
- 1st global supply chain edge
- visual systems that use cameras to capture info
- work in diff. areas
- transports goods
- uses reflected radio waves from a small device
- specific relevant measurable
- electronic mail
- material being processed
- most security dock
- neutral third party
- assembling product
- products made
Down
- connected facilities
- least expensive dock
- the strips on back or a credit card
- customer contacts, customer tracking
- trade US canada mexico
- the lifeblood of the world economy
- milliondollar fund
- fences gates light
- products to proper spot
- a buyer
- problem
- transportation
- any substance capable of posing a risk to health
- product labeling/loading
30 Clues: a buyer • problem • products made • transportation • mines and farms • electronic mail • most common dock • transports goods • milliondollar fund • fences gates light • most security dock • assembling product • work in diff. areas • neutral third party • connected facilities • least expensive dock • trade US canada mexico • products to proper spot • material being processed • product labeling/loading • ...
GC 2023-10-10
Across
- Дорогой продукт, который хочет запустить каждый уважающий себя инфобизнесмен
- Сотрудник Customer Success, обожает кальяны и может случайно уехать курить в другой город
- Сотрудник Customer Success, который продавал секс-курсы, а до этого работал в налоговой
- Волшебная панель в личном кабинете GC , которая получает данные из других систем и отображает их в понятном виде
- Глеб и Дима советуют его повышать
- С ней работают не так много школ, часто обращаются к ней, когда нужно сделать запуск
- Видеозаписи длительностью до 1 минуты в Тelegram
- Может быть в двигателе, а может быть в stories
Down
- Об этом небольшом элементе воронки забывает 30% маркетологов, еще 20% не знают его, а остальные активно используют, увеличивая конверсии на 30%
- То, что использует твоя мама в хозяйстве, а еще ее применяют в маркетинге
- Сотрудник Customer Success, который может профессионально выстроить отдел продаж с нуля
- Легко придумать, дорого проверить
- Сотрудник Customer Success, который принимал активное участие в создании мероприятия, но так и не приехал на него
- Подается в инфобизнесе часто холодным. Любит, когда в него вкладывают 30 % от оборота
- В Instagram по ней встречают
- После вебинара его забывают добавить в воронку, но он поможет заработать еще 15-20 %
- 3 буквы, на которые мы отправляем клиента в начале воронки
- Сотрудник Customer Success, который лучше всех знает как работает ретаргет. А еще мы его называем главный по трафику
18 Clues: В Instagram по ней встречают • Легко придумать, дорого проверить • Глеб и Дима советуют его повышать • Может быть в двигателе, а может быть в stories • Видеозаписи длительностью до 1 минуты в Тelegram • 3 буквы, на которые мы отправляем клиента в начале воронки • То, что использует твоя мама в хозяйстве, а еще ее применяют в маркетинге • ...
Customer Service Chapter 3 NRF Vocabulary Puzzle (MB) 2023-04-14
Across
- means of stealing by trickery, such as stolen credit/debit cards, counterfeit money currently switching, package switching, refund fraud, refund abuse, and stolen and bad checks
- a detailed list of vendor items requested by the store; it will list the sizes, colors, models, etc., as well as the number of each item requested
- a list of the quantity and type of merchandise that the vendor sends to a store
- hiding, concealing or otherwise manipulating merchandise with the intent of taking it or paying loss for it
- commonly referred to as shrinkage; retailer's inventory is reduced by theft or can't be accounted for due to employee error
- Employee stealing of cash, including voids, post-voids, and deposits
Down
- staging products by how the customer will be using the product and creating a display around that mental picture
- visual map that shows shelf heights, merchandise and signage placement that maximizes the display space
- the art and science of presenting the products you sell in the most attractive way possible in order to generate traffic, create interest and buzz and generate sales
- when merchandise arrives at the store with price tags already attached and can be places on the floor as soon as it's checked in
- a physical count of every piece of merchandise in the store, creating a record of the store's inventory at a specific point in time
- when assets of a business are stolen or lost due to error
- preventing the loss of inventory or merchandise due to shoplifting, employee theft, or employee error
13 Clues: when assets of a business are stolen or lost due to error • Employee stealing of cash, including voids, post-voids, and deposits • a list of the quantity and type of merchandise that the vendor sends to a store • preventing the loss of inventory or merchandise due to shoplifting, employee theft, or employee error • ...
Business Vocabulary Game 2024-12-10
Across
- A small segment of the market with unique needs, where products are often more focused and higher priced.
- Dividing a big market into smaller, distinct groups with similar needs, interests, or characteristics to target them more effectively.
- The process of setting up a product or brand in a part of the market to make it easily recognizable and appealing to customers.
- When a business focuses mostly on creating a high-quality product, without much focus on customer demand or quantity of sales.
- The increase in demand for a product or service, usually shown by more people buying it or a rise in the number of products sold.
- A business strategy that focuses on creating the highest-quality or most unique product, often without considering customer demand as much.
- A business approach that starts by understanding customer wants and needs, and then designs products or services to meet those needs.
- A large group of consumers for widely available products, produced in large amounts and at lower prices due to economies of scale.
Down
- A set of factors (product, price, promotion, place, people, process, physical evidence) that businesses use to build their marketing strategy and meet customer needs.
- A specific group of potential customers a company aims to reach with its products and marketing efforts, based on shared characteristics.
- the feature or the benefit of a product that makes it stand out from competitors and attract customers.
- The portion of total sales a company controls in a specific market, measured as a percentage of the total sales.
12 Clues: the feature or the benefit of a product that makes it stand out from competitors and attract customers. • A small segment of the market with unique needs, where products are often more focused and higher priced. • The portion of total sales a company controls in a specific market, measured as a percentage of the total sales. • ...
Retail Management 2019-03-21
Across
- series of processes and activities that are necessary for an organization to obtain necessary products or services from the best suppliers at the best price.
- a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale.
- process of managing the flow of merchandise from the source of supply to the customer.
Down
- systems for communicating large amounts of data in a small format.
- network between a company and its suppliers to produce and distribute their products. This chain signifies the steps a company takes to get their product or service to the customer.
- term used for the goods/products that are available for sale to the customer.
6 Clues: systems for communicating large amounts of data in a small format. • term used for the goods/products that are available for sale to the customer. • process of managing the flow of merchandise from the source of supply to the customer. • a person or a company that sells products in bulk (or large quantities) to various retailers or outlets for forward sale. • ...
INCOTERMS 2021-10-15
Across
- To initiate, create or start something new.
- Is an organization that is responsible for providing protection to companies in different countries around the world with respect to commercial operations.
- Is any object that can be traded or exchanged in the market. It is characterized by being able to satisfy some consumer need.
- Are the legal entities authorized by the National Tax and Customs Directorate to exercise customs agency services.
Down
- A person who is engaged or involved in the sale of products or services.
- It is any person who purchases a product or service in a store or online through some type of economic transaction.
- An agreement, usually in writing, by which two or more parties mutually undertake to respect and fulfill a series of conditions.
- Are a series of regulations established to guide the correct development of an action or activity.
- It is a facility whose main function is the safeguarding of goods to meet the level of service desired by the customer.
- The economic cost of manufacturing a product or providing a service.
10 Clues: To initiate, create or start something new. • The economic cost of manufacturing a product or providing a service. • A person who is engaged or involved in the sale of products or services. • Are a series of regulations established to guide the correct development of an action or activity. • ...
Rola Value: Serve 2015-06-01
Across
- Customers have practical and also ______ needs
- Internal customers
- Actively promotes the value of 'serve' amongst colleagues
- Loyal customers come back
- Not a customer
- Customers no.1 hate
Down
- Without expecting anything in return
- Serves from the heart
- Every time or moment the customer deals with us
- To really understand the customer's situation
- Inspire others to do business with Rola
- More than just satisfy customers
- Number of emotional needs of a customer
- Our promise and distinguishing characteristic
- To be interested in the motor industry is not enough
15 Clues: Not a customer • Internal customers • Customers no.1 hate • Serves from the heart • Loyal customers come back • More than just satisfy customers • Without expecting anything in return • Inspire others to do business with Rola • Number of emotional needs of a customer • To really understand the customer's situation • Our promise and distinguishing characteristic • ...
BSA Crossword Puzzle 2021-03-17
Across
- This department of treasury maintains the SDN list.
- This is the last stage of money laundering, the funds appear to have been obtain or gained legally.
- Due Diligence, the newest pillar, requires that bank understand the nature and purpose of the customer relationship.
- We must keep a log of when customers purchase a ________ instrument for cash when the amount is between $3,000 and $10,000.
- This must be filed anytime an individual has cash out or cash in of more than $10,000 in one day.
- In this stage of money laundering the goal is to create a confusing paper trail, moving funds around via complex series of transactions.
- When it comes to CTR filings there are two parties that must be identified, the Transactor and the ___________.
- To be considered a beneficial owner, the individual must own ____ percent or more equity interest in the legal entity.
- The four pieces of information you must collect for CIP are Name, DOB, SSN/TIN, and this.
Down
- The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
- AML stands for Anti-Money ___________.
- “PSP” stands for _______________ Service Provider.
- BSA stands for Bank ___________ Act
- As one of the pillars of BSA, this must be conducted annually.
- In this stage of money laundering the goal is to get the illegal funds into the financial system.
- “PEP” stands for _____________ Exposed Person.
16 Clues: BSA stands for Bank ___________ Act • AML stands for Anti-Money ___________. • “PEP” stands for _____________ Exposed Person. • “PSP” stands for _______________ Service Provider. • This department of treasury maintains the SDN list. • As one of the pillars of BSA, this must be conducted annually. • ...
3.01 vocab 2022-04-25
Across
- Focused on customer needs and wants
- The customer's preference for a business; usually expressed in regular purchases from the business
- loyalty
- customer's preference for a business; usually expressed in regular purchases from the business
- the opportunities that businesses have to connect with customers and reinforce their brand value
- word of mouth promotion and referrals from current customers to new ones
- PLAY
- a business that stresses technology innovation and flexibility
- All the opportunities that businesses have to connect with customers and reinforce their brand value
- strategies, processes, technology, and people a business uses to build, maintain, and maximize the long-term value of customer relationships
- The purchases a customer makes because of a long-term relationship s/he has established with a business
- The company's configuration of employees for accomplishing specific business tasks; how the business is organized
- relationship management
- The stage in the creation of a new product in which a working model may be tested, modified, and retested; production costs are estimated and final details of the product are planned, e.g., label, promotion, and distribution
Down
- Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
- A business strategy in which an organization continuously evaluates its business processes to make them more effective and efficient
- The values and ideals that an organization encourages among its employees
- The strategies, processes, and policies a business uses to meet or exceed customer expectations and to provide customers with outstanding experiences at every touch point
- A measure of how well a business has met its customers' expectations
- for a business provided by customers who tell others of their satisfaction with the business
- promotion
- Touch points
22 Clues: PLAY • loyalty • promotion • Touch points • relationship management • Focused on customer needs and wants • a business that stresses technology innovation and flexibility • A measure of how well a business has met its customers' expectations • word of mouth promotion and referrals from current customers to new ones • ...
Moat Sales 2025-05-19
Across
- is a room or a set of rooms that are typically fitted with most essential utilities and usually leased for dwelling purposes
- What Liberty Mutual outside application is called
- When your customer delays or is hesitant from making a decision
- Replacement cost estimator
- What Homesite outside application is called
- One of the steps to the PGF
- One of the A's in the AAA greeting
- The color in application that from public records and you verify
- One of the coverages given to customer prior to giving quote
- customers need to provide this to enroll in credit monitoring
- Customer response when they ask about the policy or coverages
- A dwelling style
- An overflowing of a large amount of water beyond its normal confines
- Step prior to presenting the rate and asking for the sale
- Agent will confirm the customer is interested and offer solutions to overcome barrier
Down
- third-party company help us maintain our licenses and CE
- Design where ceiling rises higher than a typical flat ceiling
- Ceiling that is raised and vaulted
- The customer response that says they want to start policy
- What does the "g" stand for in PGF
- Showing Empathy is what CI characteristic?
- CI characteristic where you immediately address what you can do for them
- Response that gives a reason they aren't interested in buying
- A temporary partner restriction to weather
- what dwelling fire policies are called
- What you tell customers to do with escrow refund
- Verbal authorization
- A free-standing garage with an independent structural system
28 Clues: A dwelling style • Verbal authorization • Replacement cost estimator • One of the steps to the PGF • Ceiling that is raised and vaulted • What does the "g" stand for in PGF • One of the A's in the AAA greeting • what dwelling fire policies are called • Showing Empathy is what CI characteristic? • A temporary partner restriction to weather • ...
OWN THE MOMENT 2014-11-26
Across
- A (BLANK) form should be sent when all of a customer's concerns were not addressed or maintenance was not completed
- When completing a FYI or Urgent form, bankers should avoid using (BLANK) statements, all CAPS, underlines, or highlighting
- A (BLANK) form should be sent when a customer sends a detailed email thanking a banker for his or her service
- The Own the Moment forms are located where
- Thank You and WOW forms are used to send praise and (BLANK) for a job well done
- There are 4 types of Own the Moment forms: Thank You, WOW, FYI, and (BLANK)
Down
- When completing a FYI or Urgent form, bankers should use the same courtesy and (BLANK) they would when answering a customer's email
- Bankers should complete an Urgent form when they discover an error related to a (BLANK) or bank policy
- FYI and Urgent forms are used when service guidelines and (BLANK) were not met
- A (BLANK) form can be sent to acknowledge a peer for quality work on a previous response which exceeds service expectations
10 Clues: The Own the Moment forms are located where • There are 4 types of Own the Moment forms: Thank You, WOW, FYI, and (BLANK) • FYI and Urgent forms are used when service guidelines and (BLANK) were not met • Thank You and WOW forms are used to send praise and (BLANK) for a job well done • ...
Price Review 2020-11-21
Across
- the quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given period of time
- a marketing function that involves determining and adjusting prices to maximize return and meet customers' perception of value.
- marketing element that marketers use to inform, remind, and persuade their customers.
- the amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service
- a condition in which a market is controlled by one supplier and there is no substitute goods or service readily available.
- illegal pricing agreement in which businesses agree on prices of their goods and services, resulting in little choice for the consumer.
Down
- An illegal activity in which a business charges different customers different prices for similar amounts and types of products.
- the rivalry between two or more business to attract scarce customer dollars.
- the income made after all expenses are paid
- a characteristic of pricing that says prices should not be too high or too low
10 Clues: the income made after all expenses are paid • the rivalry between two or more business to attract scarce customer dollars. • a characteristic of pricing that says prices should not be too high or too low • marketing element that marketers use to inform, remind, and persuade their customers. • ...
J. Crew Crossword 2022-07-30
Across
- Item is not available in stock but we should be receiving inventory.
- How many points should a Madewell customer earn before getting there $10 reward?
- How long is the $10 rewards from Madewell valid?
- Order has been shipped by has the wrong address. Customers can use ________ to try & update.
- Item line was cancelled due item being OS.
- Customer received package however it has a different order #.
Down
- 3party items should always be returned to the?
- after how many days does a customer see there rewards added to there J. Crew account?
- After how many days does a customer see there rewards added to there Madewell account?
- how long does a customer have to return an item once received?
- How long does it take for a customer to see there refund if Afterpay was used?
- Should be contacted for assistance in getting old address removed?
- Customer received his/her package but the item was not as expected.
13 Clues: Item line was cancelled due item being OS. • 3party items should always be returned to the? • How long is the $10 rewards from Madewell valid? • how long does a customer have to return an item once received? • Customer received package however it has a different order #. • Should be contacted for assistance in getting old address removed? • ...
OCS: PPV & APPLE TV 2022-11-04
Across
- something to always be followed when contacting customers
- courtesy credit allowed within 12-month time frame
- equipment adjustment
- this is how long ppv charges take to appear
- pif
- lk460
- device sent back twice not eligible for
Down
- how much are remote returns
- something to have when speaking to a customer
- how many days does customer have to return apple tv device
- a way to purchase an apple tv
- a reason we can adjust customer account for ppv
- open device don't qualify for a
- multiple purchases determine this
- LK461
15 Clues: pif • LK461 • lk460 • equipment adjustment • how much are remote returns • a way to purchase an apple tv • open device don't qualify for a • multiple purchases determine this • device sent back twice not eligible for • this is how long ppv charges take to appear • something to have when speaking to a customer • a reason we can adjust customer account for ppv • ...
Dex 2023-08-10
Across
- product type screen
- used with consolidated business accounts
- if customer claims transaction is not theirs
- same rights as the primary
- can be SHUT OFF by us but we are not able to enroll customer
- Business: each person can apply own payment on card
- Can Manage entire Business Account
Down
- decline reason: customer has set own limits
- this person can activate anyones cards
- notes screen
- cannot make account requests or changes
- Business: 1 payment made for all cards
- verify auth user
- Shipping Screen
- transaction is customers but charged wrong amount
15 Clues: notes screen • Shipping Screen • verify auth user • product type screen • same rights as the primary • Can Manage entire Business Account • this person can activate anyones cards • Business: 1 payment made for all cards • cannot make account requests or changes • used with consolidated business accounts • decline reason: customer has set own limits • ...
BSA "TEST" 2025-06-12
Across
- GOVERNMENT AGENCY THAT ENFORCES THE BSA (ABBR.)
- THE NAME OF FBM BSA OFFICER
- A CTR MUST BE FILED WITHIN __ DAYS OF THE TRANSACTION
- BSA TRAINING IS REQUIRED TO BE TAKEN __
- FIRST STAGE IN MONEY LAUNDERING
- RECORDS MUST BE KEPT FOR AT LEAST __ YEARS
- BSA STANDS FOR BANK __ ACT
- ACCEPTABLE FORM OF ID
- BREAKING ONE LARGE TRANSACTION INTO SMALLER ONES
Down
- CUSTOMER NAME MUST BE RAN AGAINST ____ PRIOR TO ACCOUNT OPENING
- REQUIRED BY PROGRAM: KNOW YOUR __
- THE BSA WAS CREATED TO DETECT AND PREVENT
- SAR STANDS FOR SUSPICIOUS __ REPORT
- BUREAU THAT RECEIVES SARS AND CTRS
- BSA COMPLIANCE MUST BE RISK-__
- THE SECOND STAGE OF MONEY LAUNDERING
- ACRONYM FOR CUSTOMER IDENTIFICATION PROGRAM
- REPORT FILED FOR SUSPICIOUS ACTIVITY
- THE THIRD STAGE OF MONEY LAUNDERING
- ACRONYM FOR CURRENCY TRANSACTION REPORT
20 Clues: ACCEPTABLE FORM OF ID • BSA STANDS FOR BANK __ ACT • THE NAME OF FBM BSA OFFICER • BSA COMPLIANCE MUST BE RISK-__ • FIRST STAGE IN MONEY LAUNDERING • REQUIRED BY PROGRAM: KNOW YOUR __ • BUREAU THAT RECEIVES SARS AND CTRS • SAR STANDS FOR SUSPICIOUS __ REPORT • THE THIRD STAGE OF MONEY LAUNDERING • THE SECOND STAGE OF MONEY LAUNDERING • REPORT FILED FOR SUSPICIOUS ACTIVITY • ...
Unit 14 2021-12-16
Across
- most critical aspect
- purchases, including price and frequency; interactions between customer and salesperson
- Incetive to for providing feedback
- captures and organizes important customer data
- salesperson should ask potential customers plenty of questions. Human nature drives people to talk about themselves; they ask specific questions and then evaluate
- closing the sale is the moment when the customer has made a decision about whether or not to buy
- salesperson must be able to discern the difference between a customer’s valid concerts
- Trust the customer,calm yourself, calm the customer, and solve the problem
- every complaint provides an opportunity to exceed a customer’s expectations and _______
Down
- creates loyalty and trust for a brand
- includes the offer of another product or feature to accompany the original purchase. Means to increase revenue for a business while also meeting the customers needs
- Gain,develop,and evaluate
- dressing professionally helps a sales person make a good impression in limited amount of time
- provide valuable information about your company, products, and services
- companies use _____ to build long lasting relationships with customers
15 Clues: most critical aspect • Gain,develop,and evaluate • Incetive to for providing feedback • creates loyalty and trust for a brand • captures and organizes important customer data • companies use _____ to build long lasting relationships with customers • provide valuable information about your company, products, and services • ...
PUZZLE 2019-07-30
Across
- / ______ availability is crucial to capturing the market.
- / In _________ relationship management , all processes that focus on the interface between the firm and its customers.
- / The time horizon here is weekly or daily, and during ______ phase companies make decisions regarding individual customer orders.
- / ______ uncertainty is strongly affected by the life cycle position of the product
- / Supply chain _______ decides what the chain's configuration will be, how resources will be allocated.
- / _______ processes are initiated and performed in anticipation of customer orders.
- / For decisions made during _______ phase, the time frame considered is a quarter to a year.
Down
- / ______ lower due to increase in competitive pressure.
- / _______ processes are initiated by a customer order.
- / ______ is more accurate when demand has less uncertainty.
- / ______ has become more certain and supply is predictable.
- / _____ becomes a significant factor in customer choice.
- / In ________ supply chain management, all processes that are internal to the firm.
- / In __________ view, series of cycles are performed at the interface between two successive stages of a supply chain.
- / In _________ relationship management, all processes that focus on the interface between the firm and its suppliers.
15 Clues: / _______ processes are initiated by a customer order. • / ______ lower due to increase in competitive pressure. • / _____ becomes a significant factor in customer choice. • / ______ availability is crucial to capturing the market. • / ______ is more accurate when demand has less uncertainty. • / ______ has become more certain and supply is predictable. • ...
Token 2017-05-25
Across
- Process of substituting a sensitive data element with a non-sensitive equivalent
- The organisation that created the Regulatory Technical Standards for PSD2's strong customer authentication
- A voucher that can be exchanged for goods or services
- An institution for receiving, lending, exchanging, and safeguarding money
- Token's global open banking network
- How we prefer to receive payments
- What mass breaches can lead to
- How we prefer third party access to be
Down
- The future of banking
- A set of protocols used by programmers to create applications for a specific operating system or to interface between the different modules of an application.
- When you login to a service
- Not closed
- Used to generate and verify digital signatures
- keeps money dirty
- EU legislation going into effect January 2018
- Should always be good
16 Clues: Not closed • keeps money dirty • The future of banking • Should always be good • When you login to a service • What mass breaches can lead to • How we prefer to receive payments • Token's global open banking network • How we prefer third party access to be • EU legislation going into effect January 2018 • Used to generate and verify digital signatures • ...
Vocab of the day - October 3rd, 2016 - TOEIC 2016-10-03
Across
- Despite the fact that
- A synonym of created
- It's also called a car park
- A political action; A promotion in marketing
- A company, organization, or country that provides or sells a product or a service
- At a point or in a region intermediate to two other points in space, times, degrees, etc
- A person or company that buys goods or services
- To trust someone or something to do something for you
Down
- Help in the form of ideas, advice, or information, used in a process or in making a decision
- A person who sells wares
- Consuming less power lowers the electricity ........
- Agenda, timetable
- A short film on television or short article on radio that is intended to persuade people to buy something
- To buy something
- A salary review is a salary ...........
- Particularité, fonction, caractéristique
16 Clues: To buy something • Agenda, timetable • A synonym of created • Despite the fact that • A person who sells wares • It's also called a car park • A salary review is a salary ........... • Particularité, fonction, caractéristique • A political action; A promotion in marketing • A person or company that buys goods or services • Consuming less power lowers the electricity ........ • ...
Rural Puzzle-2 2020-08-10
Across
- In this we check all the income and expenses of the customer and then we finally confirms whether we can give him loan or not and also if we can give how much EMI it will be.
- Beyond this area we do not service customer or give loans.
- This insurance provide hospitalization cover to the customer
Down
- These are only sold as cross sell product.
- This is only done after CGT is completed and without which we cannot sanction loan to any Group.
5 Clues: These are only sold as cross sell product. • Beyond this area we do not service customer or give loans. • This insurance provide hospitalization cover to the customer • This is only done after CGT is completed and without which we cannot sanction loan to any Group. • ...
TELECOM STANDARDS 2023-07-05
Across
- Short name for identified process areas in eTOM
- Process area of the eTOM that takes care of order fulfillment
- TMFORUM business solutions framework
- Process area of eTOM that proposes handling customer problems
- This framework Grouping processes and their associated information into recognizable applications
Down
- Process area of eTOM that proposes charging and billing
- The industry association that came up with eTOM
- Framework providing information/data reference model along with a common vocabulary for implementing business processes
- Lists out all processes required by service provider
9 Clues: TMFORUM business solutions framework • Short name for identified process areas in eTOM • The industry association that came up with eTOM • Lists out all processes required by service provider • Process area of eTOM that proposes charging and billing • Process area of the eTOM that takes care of order fulfillment • ...
PUTT's Pharmacy Holiday Crossword 2022-12-13
Across
- Local healthcare hub, especially in rural communities
- Pharmacists are one of our nation's most ___ healthcare providers
- Bit of sign language most doctors & pharmacists want to use when dealing with PBMs
- What removing the middlemen will do to drug prices
Down
- Santa's list vertically integrated healthcare corporations are on
- PBM tactic used to deter patients from receiving therapy or medication their doctor has prescribed
- CVS,UHC,& Cigna customer service rating
- Charity holiday decor that donors can pick names off of
- What Santa will leave in Karen Lynch's stocking
9 Clues: CVS,UHC,& Cigna customer service rating • What Santa will leave in Karen Lynch's stocking • What removing the middlemen will do to drug prices • Local healthcare hub, especially in rural communities • Charity holiday decor that donors can pick names off of • Santa's list vertically integrated healthcare corporations are on • ...
Personal Communication 2022-12-19
Across
- invasion of ....... is one of the public issues raised in direct marketing
- is one kind of sales force compensation
- is the dimensions used to measure website service quality
- is the result of comparing cost and benefit
- is one of the sales force tasks
- is one of the performance drivers used to measure repeat visit
Down
- an example of a direct marketing channel
- When we want to create a successful website, we can refer to this online customer experience .....
- is one of the steps in effective selling
9 Clues: is one of the sales force tasks • is one kind of sales force compensation • an example of a direct marketing channel • is one of the steps in effective selling • is the result of comparing cost and benefit • is the dimensions used to measure website service quality • is one of the performance drivers used to measure repeat visit • ...
Business in the real World - Schedule 1 2025-10-07
Across
- Industries that provide a service rather than goods.
- The written agreement between partners in a business.
- Industries involved in extracting raw materials.
- The process of identifying, anticipating, and satisfying customer needs.
- The risk-taker who sets up and runs a business.
Down
- The next best alternative that is given up when making a decision.
- The activity of spotting a business idea and turning it into reality.
- A business owned and run by one person.
- When two or more people own and run a business together.
9 Clues: A business owned and run by one person. • The risk-taker who sets up and runs a business. • Industries involved in extracting raw materials. • Industries that provide a service rather than goods. • The written agreement between partners in a business. • When two or more people own and run a business together. • ...
Refresh 2025-11-18
Across
- Do you consent to receive Service and Support text message from Verizon to the provided mobile number? You can reply HELP for help and STOP to cancel message. Message frequency varies. Message and data rates may apply
- refer to for failed credit issues
- Depending on how the customer answers, we have three different prepared responses for ______. Note there is also scripting for this if they do it on view together.
- And because you and (agent’s name) discussed plans that include a broadband or data element ,FCC _____________ Label are available if you’d like to see them. These labels provide basic plan, price, speed and data information with a link to available discounts and bundles to help customers compare broadband related plans. Would you like to see a copy of the ********?
- this call may be ______ and/or recorded for quality assurance purposes
- What internet package comes with whole home wifi?
- we have to spell the email _______. We check this even for existing accounts.
- There are _____ important things to review with a customer regarding Verizon Forward.
- can use this tool to attempt a port after order placement
- What state gets a different discount amount for Verizon Forward?
- The router should be near the ____ for the best signal
Down
- We should brand the end of all calls with ______.
- If you change your mind or are unhappy with your purchase, we have a 30-day device return or exchange period. If you have received this information by mistake, please destroy it or return it to Verizon immediately. A _______ fee of $50 (per device) applies to any opened return or exchange
- One of those emails will contain a link to our ________ which is a legally required cancellation policy that allows you 3 days to cancel the order with no obligation
- Customer, thank you for placing your 5G order today. I would like to review some important details about your order. I am going to be providing you with some important information, do you have a way to _____ that info? Pen / paper or even the notes app on your phone?
- Are you the ______ party on the account?
- The customer must activate _____ in order to complete the process to get the auto pay discount
- refer to for activation issues
- It is a program that provides qualifying customers with Verizon Home Internet services at a reduced cost. If you participate in certain Federal Assistance programs you may qualify for...
19 Clues: refer to for activation issues • refer to for failed credit issues • Are you the ______ party on the account? • We should brand the end of all calls with ______. • What internet package comes with whole home wifi? • The router should be near the ____ for the best signal • can use this tool to attempt a port after order placement • ...
CSR Refresher Training: Part 1 with Geissell and Tanya 2022-05-12
Across
- Customer has requested order to be Intercepted back to the warehouse.
- After consuming Miracle Whey, customer had severe stomach pains.
- After trying the Dehydrated Dog Food, Fluffy started whining and threw-up.
- Customer had to be hospitalized after consuming Astaxanthin, due to severe internal bleeding.
- If the customer has used this method before, once it is received by the RMA team, the order will be processed right away.
- Customer no longer needs PTS Parts purchased.
- Can take take about 24-48 hours to clear.
Down
- There's a SiteWide sale and customer cannot use their extension code.
- In order to process the order, the customer's Driver's License number.
- Refunding an order after 240 days of purchase date.
- Krill Oil 90-Day Supply arrived with leaking capsules.
11 Clues: Can take take about 24-48 hours to clear. • Customer no longer needs PTS Parts purchased. • Refunding an order after 240 days of purchase date. • Krill Oil 90-Day Supply arrived with leaking capsules. • After consuming Miracle Whey, customer had severe stomach pains. • There's a SiteWide sale and customer cannot use their extension code. • ...
La Ropa Universal Crossword 2014-12-17
Across
- What is the third thing they turn the item into?
- How much money did the customer have?
- What was the item they were trying to sell the customer?
- What do they use the fabric for in the end?
Down
- Where is the customer going on a trip to?
- What does the customer buy in the end?
- What is the second thing they turn the item into?
- What does the customer think the item really is?
- What is the first thing they turn the item into?
- What time is it after the customer leaves?
10 Clues: How much money did the customer have? • What does the customer buy in the end? • Where is the customer going on a trip to? • What time is it after the customer leaves? • What do they use the fabric for in the end? • What is the third thing they turn the item into? • What does the customer think the item really is? • What is the first thing they turn the item into? • ...
The Sales Puzzle 2024-05-24
Across
- Any potential customer who expresses interest in the company’s products or services.
- the act of selling an additional product or service to a customer.
- A tactic in which a rep tries to increase the value of a sale by encouraging a prospect to buy a higher-end version of the initial product they were interested in.
Down
- A specific problem for a lead—a problem that can hopefully be fixed by a product or service from the company.
- A strategy in which sales reps take time to build trust with the prospect and work with them to find the ideal solution.
5 Clues: the act of selling an additional product or service to a customer. • Any potential customer who expresses interest in the company’s products or services. • A specific problem for a lead—a problem that can hopefully be fixed by a product or service from the company. • ...
Chapter Four and Five Vocabulary 2015-03-02
Across
- Revenue account with a balance that is opposite to that of it's related revenue account
- Checks the company has written that have not been subtracted from the bank's record of the company balance
- The amount of cash the firm expects to collect
- Type of discount that represents a reduction in the listed price of a product or service
- A fund used to pay for minor purchases
- Discounts that represent a reduction, not in the selling price of a product or service, but in the amount to be paid by a credit customer
Down
- Method used for tax purposes but is generally not permitted for financial reporting
- that safeguard company's assets and improves accuracy
- Ability of current new income to help us predict the future performance of a company
- Matches the balance of cash in the bank account with the balance of cash in the company's records
- Transactions should be separate among employees
- Two or more people act in accordance to circumvent internal controls
- A method where we account for uncollectible accounts.
13 Clues: A fund used to pay for minor purchases • The amount of cash the firm expects to collect • Transactions should be separate among employees • that safeguard company's assets and improves accuracy • A method where we account for uncollectible accounts. • Two or more people act in accordance to circumvent internal controls • ...
text 2017-03-07
Across
- Due to resistance of __________, many African Americans cite this behavior as rude and evidence of racism
- The issue at hand regarding shopkeeper-customer encounters
- The second group involved (clue: they're from America)
- This type of FACE is when people want approval, understanding, and solidarity
- First method of data collection (clue: watching people)
- The first group involved (clue: they're from Asian)
Down
- These types of differences can lead to misunderstandings in intercultural communication
- In this type of service encounter, there is discussion of more sociable, interpersonal topics
- Overall, ___________ due to cultural and linguistic differences & socio-cultural conditions are why there are tensions between African Americans and Korean storekeepers
- Second method of data collection (clue: talking to people and asking questions)
- This type of FACE is when people do not want to be imposed on
- In this type of service encounter, few words are said and only last just seconds
- Limited proficiency in this language also contributes to Korean immigrants and their inclination to speak, which then leads to perceptions of rudeness and racism.
13 Clues: The first group involved (clue: they're from Asian) • The second group involved (clue: they're from America) • First method of data collection (clue: watching people) • The issue at hand regarding shopkeeper-customer encounters • This type of FACE is when people do not want to be imposed on • ...
Loans 2021-02-08
Across
- use your credentials to access the system
- individual or organization
- Balance, interest rate, payment schedule
- Your access and security level
- List of options
- Name of system
- Person utilizing the system
Down
- Automated to-do list
- Exit the system
- customer and account levels
- amount of credit extended to customer
- What guides us
12 Clues: What guides us • Name of system • Exit the system • List of options • Automated to-do list • individual or organization • customer and account levels • Person utilizing the system • Your access and security level • amount of credit extended to customer • Balance, interest rate, payment schedule • use your credentials to access the system
operations management 2014-03-09
Across
- the percentage of a firm's total possible production level that is being reached
- a system that aims to achieve or improve quality by organising every process to get the product 'right first time' and prevent mistakes ever happening
- the amount of a product or service that consumers are willing and able to buy at any given price over a period of time
- those features of a product or service that allow it to satisfy customers
- when an organisation asks another business to make all or a part of its products
- a process by which a firm improves its efficiency by cutting the scale of its operations
Down
- a culture of quality that involves all employees of a firm
- the maximum total level of output or production that a business can produce in a given time period
- a system that uses inspection as a way of finding any faults in the good or service being provided
- the cost of producing 1 unit of output
- the management of levels of raw materials, work in progress and finished goods in order to reduce storage costs while still meeting the demands of the customer
11 Clues: the cost of producing 1 unit of output • a culture of quality that involves all employees of a firm • those features of a product or service that allow it to satisfy customers • the percentage of a firm's total possible production level that is being reached • when an organisation asks another business to make all or a part of its products • ...
types of businesses 2023-06-22
Across
- satisfaction - when you would do anything to ensure that your customer is satisfied and happy with the service you are providing (20 words)
- sector - The part of the economy that is run by individuals and companies, often for profit, rather than a government (13 words)
- responsible - when you would do something that would no cause any harm to the environment or people (19 words)
- sector - it is not about making a profit but rather making a difference to society (11 words)
Down
- - when you have to keep a business running and need to make enough for the business not to flop (8 words)
- trader - a business owned and ran by one person (10 words)
- limited company - owned by share holders 21 words)
- - a business owned by 2-20 people (11 words)
8 Clues: - a business owned by 2-20 people (11 words) • limited company - owned by share holders 21 words) • trader - a business owned and ran by one person (10 words) • sector - it is not about making a profit but rather making a difference to society (11 words) • - when you have to keep a business running and need to make enough for the business not to flop (8 words) • ...
Marketing 2015-10-02
16 Clues: cost • 4 p's • advertising • All about us • need to live • buys Product • uses product • point in space • thing being sold • supports venture • Don't need to live • thing bought and sold • doing work for someone • All about the customer • group of potential buyers • business selling something
product 2018-10-17
Across
- a service offering that manages claims with the Road Accident Fund from start to finish.
- Road Assistance will cover the delivery of the 10 litres of _____, but the customer is liable for the cost of the fuel.
- designed to give the customer a rental vehicle in the event of their vehicle experiences a mechanical breakdown.
- policy holder pays on a month by month basis either via a debit order with Innovation Group or as part of their monthly instalment payment to their financial institution.
Down
- In the event of the tow taking place after hours, the vehicle will be stored in safe storage for the evening.
- The maximum amount payable for each individual _________, is defined in the Limits of Liability Section of the policy holder.
- Must be in Roadworthy condition, defined by the National Road Traffic Act for the duration of the Policy.
- Policy holder must give Innovation Group 30 days ______ for cancellation.
- policy holder pays a lump sum amount which can be added to their finance agreement with financial institutions or as a cash payment.
- In the event that the customer cancels their policy within this period and no benefit has been paid or claimed for under their policy, they will be entitled to a ______ refund.
10 Clues: Policy holder must give Innovation Group 30 days ______ for cancellation. • a service offering that manages claims with the Road Accident Fund from start to finish. • Must be in Roadworthy condition, defined by the National Road Traffic Act for the duration of the Policy. • ...
KB Article Keywords 2022-11-20
Across
- Customer wants to call Egypt
- A caller who is not listen on the account has questions on the bill
- Customer wants to pay their phone in installments
Down
- Customer wants to ship a phone to an alternate address
- Customer wants a credit for inconvenience
- Customer wants to block a spam caller
- Customer wants to unlock phone sold by us
- Caller is using vulgar language directed at you
- Customer never received their new phone
9 Clues: Customer wants to call Egypt • Customer wants to block a spam caller • Customer never received their new phone • Customer wants a credit for inconvenience • Customer wants to unlock phone sold by us • Caller is using vulgar language directed at you • Customer wants to pay their phone in installments • Customer wants to ship a phone to an alternate address • ...
COCD Crossword 2021-01-20
Across
- Employment information that is not the PAYE number
- Confirmation of customer details is commonly known as
- If a customer is in study and getting funding from SLC what do you send off
- What type of customer would Provide a UTR
- What is the timescale for deductions to start once we have employment details
- What is the postcode that the paper form need to be sent to
- Evidence of pension or savings
Down
- What does NCR stand for
- What is the timescale for a COCD reminder to be sent
- What type of customer would have to provide this eveidence a letter from the organisation dated within the last 12 months confirming the support they provide
- Pay As You Earn Reference Number
- If a customer is Not Eligible to repay
- Unique Tax payer Reference is abbreviated to what
13 Clues: What does NCR stand for • Evidence of pension or savings • Pay As You Earn Reference Number • If a customer is Not Eligible to repay • What type of customer would Provide a UTR • Unique Tax payer Reference is abbreviated to what • Employment information that is not the PAYE number • What is the timescale for a COCD reminder to be sent • ...
ALL ABOUT ADIDAS 2024-03-08
Across
- Eddy birth date
- kpop super group
- Adidas biggest supporter
- version of boost
- Customer Benefit
- Highest Hierarchy
- classic product in Adidas
- shoes not fully lace on
Down
- Forum inspire year
- smallest shoes for Kids
- one of the EMM
- Customer confidence
- Hot selling item
- type of supernova
- max display article
- inspire by tennis
- Running sport bra type
- short form of Home of Sport
- Adidas country
- most connection
- type of supernova
21 Clues: one of the EMM • Adidas country • Eddy birth date • most connection • kpop super group • Hot selling item • version of boost • Customer Benefit • type of supernova • inspire by tennis • Highest Hierarchy • type of supernova • Forum inspire year • Customer confidence • max display article • Running sport bra type • smallest shoes for Kids • shoes not fully lace on • Adidas biggest supporter • ...
KC Keyword Crossword 2013-06-27
Across
- Customer claims there has been fraudulent activity on their account
- Customer charged overdraft fee for Prime charge.
- Customer wants to know how to return an item
- Abbreviation used for looking up issue regarding a marketplace seller
- Two words* used to pull up all resources about a particular topic
- Abbreviation used for defining average handling time and how to improve it.
Down
- Two words* Customer needs to know if their Kindle Software version is up to date
- Customer wants more info on their A-z Claim
- Customer claims their work has been copyrighted or someone selling customer items without permission.
- Customer's shipment is lost and wants to know what Amazon can do about it.
10 Clues: Customer wants more info on their A-z Claim • Customer wants to know how to return an item • Customer charged overdraft fee for Prime charge. • Two words* used to pull up all resources about a particular topic • Customer claims there has been fraudulent activity on their account • Abbreviation used for looking up issue regarding a marketplace seller • ...
Cordis / BW Year End Event 2014 2014-11-25
Across
- Multi-Channel RF System
- Responsible for installing, maintaining and fixing Biosense Webster Hardware – Carto 3® systems.
- New Technical Service Customer Hotline EMEA
- Technical Services application
- Health Care Compliance
- FSE responsible for Ireland
- Hotline activity
- New V5
- New Junior Marketing Officier
- Team making sure Cordis and Biosense Webster organizations fulfill its financial obligations to all its stakeholders
- Responsible to deliver the right products to our customers in time against minimal costs
- Best practices for offline work
Down
- EMEA Finance Cardiovascularcare Controller
- Your lucky guess
- Department keeps track of the ever-changing legislation applicable in the EMEA countries where Cordis distributes its products
- C3TOUCH
- Fluoroscopy vendor
- Warehouse coordinator
- Global Training Organization
- Leader in the science behind the diagnosis and treatment of cardiac arrhythmias
- New TS Repair Center
- Virtual code
- One of the most respected names in global interventional medical devices and a company trusted by healthcare professionals
23 Clues: New V5 • C3TOUCH • Virtual code • Hotline activity • Your lucky guess • Fluoroscopy vendor • New TS Repair Center • Warehouse coordinator • Health Care Compliance • Multi-Channel RF System • FSE responsible for Ireland • Global Training Organization • New Junior Marketing Officier • Technical Services application • Best practices for offline work • EMEA Finance Cardiovascularcare Controller • ...
Internet Puzzles 2016-02-17
Across
- Internet program you use to surf the internet.
- A networking device that perform the "traffic directing" functions on the Internet.
- server that automatically provides an IP address.
- A Type of Cord that hooks direct from the modem to customers device.
- A tool you use to help guide your calls.
- The owner of a Domain name.
- This controls your domain name's website and email settings.
- What is before the .com but after the @ symbol?
- A free service with NPP for email and web.
Down
- Controls how the modem functions.
- The Program the customer goes to set up a Domain Name.
- network security system that monitors and controls the incoming and outgoing network traffic based on predetermined security rules.
- Translates an IP address to a domain name.
- Redirects a communication request from one address to a Port.
- Internet output device.
- Changing IP Address.
- Modem config without NAT.
- Internet without wires.
- a hardware device that has multiple Ethernet ports.
- Non changing IP Address.
- Network Address Translation.
21 Clues: Changing IP Address. • Internet output device. • Internet without wires. • Non changing IP Address. • Modem config without NAT. • The owner of a Domain name. • Network Address Translation. • Controls how the modem functions. • A tool you use to help guide your calls. • Translates an IP address to a domain name. • A free service with NPP for email and web. • ...
MKT110 2017-05-26
Across
- marketing process used to influence behaviour for the public good
- second stage of the buyer decision making process
- external influence on consumer behaviour
- factors outside the industry PESTLE
- research method to gather more information
- process for dividing the total market into groups with similar needs
- marketing: type of non-store retailing
- integrated marketing communications
- a form of promotion
- internal influence on consumer behaviour
- data data recorded for some other purpose
- research used to solve a particular, well defined problem
- the activity, set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value for customers
Down
- service characteristic
- level of engagement in purchase
- pricing method
- factors inside an industry
- service characteristic
- process for providing all of the raw materials to the market
- customer relationship management
- marketing element relating to distrubution
- research method which tests whether one variable causes the other
- age, income, education
- three stages in marketing process
- the added value that a brand gives a product
25 Clues: pricing method • a form of promotion • service characteristic • service characteristic • age, income, education • factors inside an industry • level of engagement in purchase • customer relationship management • three stages in marketing process • factors outside the industry PESTLE • integrated marketing communications • marketing: type of non-store retailing • ...
Entrepreneur and Business Vocabulary 2018-07-15
Across
- To get the result that you want
- An company that makes, buys or sells goods for money
- A person or business who sells things especially on the street
- A useful ability
- An event where people try to win or get something
- Something bought for a price lower than the actual value
- An argument for something; a reason to do something
- A person who wants to buy something
- To make something new
Down
- An argument against something; a reason to not do something
- To guess what will happen in the future
- To get money that you have to give back later
- Help or work that is sold by a company
- A person who starts his or her own business
- Something that you hope to do
- To give money that you will get back later
- Money that you earn
- A plan for spending money
- Money you get when you sell something for more than it cost
- A chance that something bad will happen
20 Clues: A useful ability • Money that you earn • To make something new • A plan for spending money • Something that you hope to do • To get the result that you want • A person who wants to buy something • Help or work that is sold by a company • To guess what will happen in the future • A chance that something bad will happen • To give money that you will get back later • ...
Entrepreneur and Business Vocabulary 2018-07-15
Across
- A chance that something bad will happen
- Money that you earn
- An event where people try to win or get something
- An company that makes, buys or sells goods for money
- To get money that you have to give back later
- To make something new
- Help or work that is sold by a company
- A person or business who sells things especially on the street
- To give money that you will get back later
Down
- An argument against something; a reason to not do something
- Money you get when you sell something for more than it cost
- To guess what will happen in the future
- An argument for something; a reason to do something
- A person who starts his or her own business
- A person who wants to buy something
- A plan for spending money
- To get the result that you want
- Something that you hope to do
- Something bought for a price lower than the actual value
- A useful ability
20 Clues: A useful ability • Money that you earn • To make something new • A plan for spending money • Something that you hope to do • To get the result that you want • A person who wants to buy something • Help or work that is sold by a company • To guess what will happen in the future • A chance that something bad will happen • To give money that you will get back later • ...
sports marketing crossword 2023-11-21
Across
- short phrase that is easy to remember
- trying to get the product that you are selling to be heard
- how much you charge someone for something
- someone who uses your product
- something you pay for to enter a place
- people entering an event
- symbolic figure to a team
- physical products that are purchased or produced to be sold
- activities done to promote the buying or selling of a product
- work done or help provided
- people leaving an event
- distinguishes your brand apart from others
Down
- a graphic or emblem to give your brand an identity.
- help funds a organization
- someone who buys your product
- providing amusement or enjoyment
- where something happens
- leaving a cark unoccupied
- staying with a team or brand
- an activity that we do trying to reach a competitive goal
- something that happens
- to get the attention of your customers to be aware of a product
- the scene of an event
- a thought or opinion
24 Clues: a thought or opinion • the scene of an event • something that happens • where something happens • people leaving an event • people entering an event • help funds a organization • leaving a cark unoccupied • symbolic figure to a team • work done or help provided • staying with a team or brand • someone who buys your product • someone who uses your product • ...
Supermarket 2023-07-06
Across
- Who serves customers at their tables in a restaurant
- A person or organization that buys goods or services from a store or business
- The meat of the chicken
- The sum or amount of money
- The meat of the pig
- Parts of plants that are consumed by humans or other animals as food
- The meat of the cattle(cow)
- Food gives you vitamin
- A strong open vehicle with two or four wheels
- The meat of the fish
- A self-service shop;food, beverages and household products
- Products are made by milk
Down
- Drink
- Money in coins or notes
- A list of items needed to be purchased
- A professional cook
- A document acknowledging that a person has received money or property in payment
- An employee of a store or restaurant who receives and records payments
- A list of dishes available in a restaurant
- A strong open vehicle with two or four wheels
- A place where people pay to sit and eat meals
21 Clues: Drink • A professional cook • The meat of the pig • The meat of the fish • Food gives you vitamin • Money in coins or notes • The meat of the chicken • Products are made by milk • The sum or amount of money • The meat of the cattle(cow) • A list of items needed to be purchased • A list of dishes available in a restaurant • A strong open vehicle with two or four wheels • ...
Economics Crossword 2024-10-02
Across
- The need to feel secure and safe
- Income generated from sales
- Reaching your full potential
- Raw materials from nature
- Economy based on customs and tradition:
- Products that can replace each other
- Money left after expenses are paid
- Plan for income and spending over time
- Items used together
- Necessary items for basic living
- Process of making goods or services
Down
- Need for love and friendship
- Desire to feel valued and respected
- No longer in use, replaced by something
- all the man-made assets that are used to manufacture goods
- Paid help that is not a physical item
- The amount of goods available for sale
- Something you cannot touch
- A combination of market and government
- Basic survival needs
- The exchange of goods or services
- Non-essential but desired item
- One that buys goods or services
- High-end products that aren't essential
- guiding a team to achieve goals
25 Clues: Items used together • Basic survival needs • Raw materials from nature • Something you cannot touch • Income generated from sales • Need for love and friendship • Reaching your full potential • Non-essential but desired item • One that buys goods or services • guiding a team to achieve goals • The need to feel secure and safe • Necessary items for basic living • ...
BANK : Tempat menyimpan uang ATM : Mesin untuk tarik tunai KREDIT : Pinjaman dari bank TABUNGAN : Simpanan uang di bank BI : Singkatan Bank Indonesia LPS : Lembaga Penjamin Simpanan GIRO : Simpanan bisa ditarik kapan saja DEPOSITO : Simpanan berjangka RIB 2025-04-25
Across
- : Pengatur sistem keuangan
- : Singkatan dari customer service
- : Kenaikan harga barang
- : Bunga menurut istilah syariah
- : Kode rahasia kartu ATM
- : Lawan dari laba
- : Kredit kepemilikan rumah
- : Pinjaman dari bank
- : Akad kerja sama usaha
- : Alat pengaman transaksi online
- : Layanan perbankan via HP
- : Kartu tarik dan bayar
- : Petugas di bank
- : Modal usaha
- : Tarikan melebihi saldo
- : Nilai tukar mata uang
- : Bahasa Inggris dari pinjaman
- : Prinsip kepercayaan bank
Down
- : Simpanan bisa ditarik kapan saja
- : Cadangan uang asing negara
- : Lembaga Penjamin Simpanan
- : Imbalan jasa
- : Bank non pemerintah
- : Akad sewa dalam syariah
- : Imbal hasil simpanan
- : Simpanan berjangka
- : Prinsip kehati-hatian bank
- : Monitoring dan evaluasi
- : Uang elektronik
- : Simpanan uang di bank
- : Sistem pembayaran kode QR
- : Mesin untuk tarik tunai
- : Yang harus dibayar nasabah
- : Tempat menyimpan uang
- : Mengirim uang via bank
- : Jumlah uang di rekening
- : Edukasi keuangan OJK
- : Keuntungan
- : Singkatan Bank Indonesia
- : Kenali Nasabahmu
40 Clues: : Keuntungan • : Modal usaha • : Imbalan jasa • : Lawan dari laba • : Uang elektronik • : Petugas di bank • : Kenali Nasabahmu • : Simpanan berjangka • : Pinjaman dari bank • : Bank non pemerintah • : Imbal hasil simpanan • : Edukasi keuangan OJK • : Kenaikan harga barang • : Simpanan uang di bank • : Akad kerja sama usaha • : Tempat menyimpan uang • : Kartu tarik dan bayar • ...
Brain Break - Courtesy of THE Dojo 2024-03-27
Across
- Platforms should be _ to use and maintain
- Our Platform Direction: Shifting from on-premises to public _
- Employee _ groups (There are 12 at State Farm)
- Bits & Bytes host
- Ensuring the most important work is done first
- There are this many ET areas/teams within Customer Experience
- Sr Vice President & Chief Digital Officer at State Farm
- ET uses leading-edge technology _ to simplify and strengthen our human connections
- _ as a Service (SAAS)
- ET _ Council represents ET employees' hearts & minds
Down
- _ & Innovation - the first phase of the product management lifecycle
- A SaaS solution that ensures appropriate use of data which gives data solution owners peace of mind about their data
- Last name of incoming State Farm CEO
- Platforms should enable business _
- Process Improvement + Creativity = _
- There are 6 areas/teams within Technology & _ area
- Cool _ Talk Podcast
- Product Management _
- _ Mindset
- Systems Operational Logical Management of IT Assets
- Software _ Institute
- The product _ depicts how product teams work through iterations to build and maintain their product
22 Clues: _ Mindset • Bits & Bytes host • Cool _ Talk Podcast • Product Management _ • Software _ Institute • _ as a Service (SAAS) • Platforms should enable business _ • Last name of incoming State Farm CEO • Process Improvement + Creativity = _ • Platforms should be _ to use and maintain • Employee _ groups (There are 12 at State Farm) • Ensuring the most important work is done first • ...
ccrimes 2022-11-26
Across
- abusing power to gain illicit benefits
- deceiving someone to gain financial benefits
- the act of stealing
- sexually attacking someone
- asking for some money in return of not revealing one's secret
- using force to steal
- pretending to be a customer to steal goods at a store
- trading of illegal drugs (2words)
- attacking someone
- breaking into a house to steal
- intentionally killing a prominent person
- unlawful behavior of youngsters (2words)
Down
- secretly taking money from an organization you work for
- unintentionally killing someone
- stealing vehicles
- the action of stealing from someone's pocket
- demanding goods or service by threatening to do unfair use of power
- falsely making or altering documents
- giving money to persuade someone to do something for you
- deliberate destruction of public property
- a type of robbery that happens in streets or other public places
- intentionally killing someone
- intentionally touching someone without their consent
- illegal movement of goods into or out of a country
24 Clues: stealing vehicles • attacking someone • the act of stealing • using force to steal • sexually attacking someone • intentionally killing someone • breaking into a house to steal • unintentionally killing someone • trading of illegal drugs (2words) • falsely making or altering documents • abusing power to gain illicit benefits • intentionally killing a prominent person • ...
Chapter Four and Five Vocabulary 2015-03-02
Across
- A fund used to pay for minor purchases
- Revenue account with a balance that is opposite to that of it's related revenue account
- Transactions should be separate among employees
- Matches the balance of cash in the bank account with the balance of cash in the company's records
- Method used for tax purposes but is generally not permitted for financial reporting
Down
- The amount of cash the firm expects to collect
- that safeguard company's assets and improves accuracy
- Checks the company has written that have not been subtracted from the bank's record of the company balance
- Type of discount that represents a reduction in the listed price of a product or service
- Ability of current new income to help us predict the future performance of a company
- Two or more people act in accordance to circumvent internal controls
- Discounts that represent a reduction, not in the selling price of a product or service, but in the amount to be paid by a credit customer
- A method where we account for uncollectible accounts.
13 Clues: A fund used to pay for minor purchases • The amount of cash the firm expects to collect • Transactions should be separate among employees • that safeguard company's assets and improves accuracy • A method where we account for uncollectible accounts. • Two or more people act in accordance to circumvent internal controls • ...
Chapter 2: Project Management Framework (Review) 2019-05-25
Across
- Group of programs, individual projects, and other related operational work to achieve a specific strategic business goal
- Series of phases that a project passes through from its start to its completion.
- Time, Cost, Scope, Quality, Customer Satisfaction, Risk, Resources.
- A type of PMO which provides project managers for different projects and is responsible for results of those projects.
- Abbreviation for conditions, not under the control of the project team, that influence, constrain, or direct the project.
- These types of organizations are grouped by areas of specialization.
Down
- These are ongoing tasks or activities. Example: Service/maintenance of Elevator.
- Application of knowledge, skills, tools and techniques to project activities to meet the project objectives.
- Development life-cycle approach that defines the scope, schedule and budget at the beginning of the life cycle.
- Abbreviation for existing policies and procedures, lessons learned from past projects which provides guidance to the project
- Organizations in which project manager makes all the decisions related to project.
- Collection of logically related project activities to produce one or more deliverables.
- A temporary endeavor undertaken to create a unique product, service or result.
13 Clues: Time, Cost, Scope, Quality, Customer Satisfaction, Risk, Resources. • These types of organizations are grouped by areas of specialization. • A temporary endeavor undertaken to create a unique product, service or result. • These are ongoing tasks or activities. Example: Service/maintenance of Elevator. • ...
COMPUTER 9-LONG TEST 2 2023-09-25
Across
- broad range of more specific activities such as banking, investing, and insurance.
- the promotion of economic activities offered by a business to its clients.
- They are responsible in giving the consumer the exchange of information over significant distances by electronic means
- Referred to anything produced
Down
- something that health care providers do for their patients to control a health problem
- customers normally buy frequently, immediately and without great comparison or buying effort.
- any business, department, or individual whose core output is a service or expertise rather than a manufactured product
- unique characteristics or brand identification
- Provides food and beverages to all customer
- a company that rents automobiles for short periods of time to the public
- A consumer either does not know about or knows about but does not consider buying under normal conditions
- form of travel in vehicles such as airplanes, jet aircraft, helicopters, hot air balloons, blimps, gliders, hang gliders, parachutes, or anything else that can sustain flight.
- compares on attributes such as quality, price and style in the process of selecting and purchasing.
13 Clues: Referred to anything produced • Provides food and beverages to all customer • unique characteristics or brand identification • a company that rents automobiles for short periods of time to the public • the promotion of economic activities offered by a business to its clients. • broad range of more specific activities such as banking, investing, and insurance. • ...
InternetPuzzle 2016-02-17
Across
- server that automatically provides an IP address.
- Modem config without NAT.
- what is before the .com but after the @ symbol?
- Network Address Translation.
- Non changing IP Address.
- A free service with NPP for email and web.
- network security system that monitors and controls the incoming and outgoing network traffic based on predetermined security rules.
- A tool you use to help guide your calls.
- A Type of Cord that hooks direct from the modem to customers device.
- Changing IP Address.
- Internet without wires.
Down
- The Program the customer goes to set up a Domain Name.
- The owner of a Domain name.
- Controls how the modem functions.
- Redirects a communication request from one address to a Port.
- Translates an IP address to a domain name.
- Internet program you use to surf the internet.
- a hardware device that has multiple Ethernet ports.
- A networking device that perform the "traffic directing" functions on the Internet.
- Internet output device.
- This controls your domain name's website and email settings.
21 Clues: Changing IP Address. • Internet output device. • Internet without wires. • Non changing IP Address. • Modem config without NAT. • The owner of a Domain name. • Network Address Translation. • Controls how the modem functions. • A tool you use to help guide your calls. • Translates an IP address to a domain name. • A free service with NPP for email and web. • ...
S.A.D 2016-12-11
Across
- a repository project that cannot be funded
- a diagram wherein that can be broken down into smaller process
- process of translating the source datainto a computer readable format
- a collection of fields arranged in a predetermined format
- new requirement that is imposed by law
- savings due to reduced inventory, wastage, etc
- the number or logical records included in a single read or write opertaion
- the smallest unit of meaningful data
Down
- data and information that is based on facts
- an info system that captures expertise
- occur at regular intervals but at relative fixed rate
- measure of how beneficial or practical an information will be
- a diagram where the system acts as a single process
- better service to customer, superior product quality
- collection of interrelated files
- Every table should have a primary key
- a report or presentation of a recommended solution
- special reords of updates to other files
- increased work done with same human resource
- a format that is traditional and best suited to readers
20 Clues: collection of interrelated files • the smallest unit of meaningful data • Every table should have a primary key • an info system that captures expertise • new requirement that is imposed by law • special reords of updates to other files • a repository project that cannot be funded • data and information that is based on facts • increased work done with same human resource • ...
MKT110 2017-05-26
Across
- marketing element relating to distrubution
- internal influence on consumer behaviour
- age, income, education
- level of engagement in purchase
- factors outside the industry PESTLE
- integrated marketing communications
- data data recorded for some other purpose
- marketing process used to influence behaviour for the public good
- search: second stage of the buyer decision making process
- selling: a form of promotion
Down
- process for providing all of the raw materials to the market
- factors inside an industry
- pricing method
- service characteristic
- three stages in marketing process
- research used to solve a particular, well defined problem
- process for dividing the total market into groups with similar needs
- marketing: type of non-store retailing
- research method to gather more information
- service characteristic
- the added value that a brand gives a product
- the activity, set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value for customers
- external influence on consumer behaviour
- customer relationship management
- research method which tests whether one variable causes the other
25 Clues: pricing method • service characteristic • age, income, education • service characteristic • factors inside an industry • selling: a form of promotion • level of engagement in purchase • customer relationship management • three stages in marketing process • factors outside the industry PESTLE • integrated marketing communications • marketing: type of non-store retailing • ...
Entrepreneur and Business Vocabulary 2018-07-15
Across
- To get the result that you want
- An company that makes, buys or sells goods for money
- A person or business who sells things especially on the street
- A useful ability
- An event where people try to win or get something
- Something bought for a price lower than the actual value
- An argument for something; a reason to do something
- A person who wants to buy something
- To make something new
Down
- An argument against something; a reason to not do something
- To guess what will happen in the future
- To get money that you have to give back later
- Help or work that is sold by a company
- A person who starts his or her own business
- Something that you hope to do
- To give money that you will get back later
- Money that you earn
- A plan for spending money
- Money you get when you sell something for more than it cost
- A chance that something bad will happen
20 Clues: A useful ability • Money that you earn • To make something new • A plan for spending money • Something that you hope to do • To get the result that you want • A person who wants to buy something • Help or work that is sold by a company • To guess what will happen in the future • A chance that something bad will happen • To give money that you will get back later • ...
Marketing Crossword 2021-12-14
Across
- My car only has a ________ to listen to music on
- An image associated with a brand
- I entered a _____ in order to win money
- Where something is sold is called a market______
- if an item is on sale it may be found in the _____ section
- In hopes of gaining a bigger customer base the company invested in different forms of ___________
- _______ is used to make a brand more memorable
- The Nittany Lion is Penn State's _________
Down
- The housekeeper offers a cleaning _______
- In order to get more money you could get a ______
- The company specializes in one type of ________
- If a meeting is online it could also be called a ________ meeting
- A saying associated with a brand
- I got a ______ for 20% off
- The opposite of indoor
- A company may hand a ______ in order to attract attention
- To turn in an online document on paper I must ____ it
- A big gathering
- A product comes from someones ______
- A product is also known as a
20 Clues: A big gathering • The opposite of indoor • I got a ______ for 20% off • A product is also known as a • A saying associated with a brand • An image associated with a brand • A product comes from someones ______ • I entered a _____ in order to win money • The housekeeper offers a cleaning _______ • The Nittany Lion is Penn State's _________ • ...
Optimising Operations Chapter 8 2021-04-05
Across
- Making products with little human intervention. Automated … (2 words)
- use of robots to perform manual tasks
- acting in anticipation
- combination of both CAD and CAM (Acronym)
- Supplies arrive just as needed for production (JIT)
- where all staff in a business have responsibility for its process and output (Acronym)
- rectifying or replacing a defective product (2 words)
- control process of checking the quality standards (2 words)
- computer-aided design
- a device for sensing recorded data, as in a barcode
- system to ensure quality standards are achieved (2 words)
Down
- buying and selling or transmitting of funds or data electronically
- maintaining stock levels as well as averting stock losses (2 words)
- replacement of human activity with technology
- The ‘R’ in MRP
- practical application of science to achieve business objectives
- computer-aided manufacturing computer controlled manufacturing (Acronym)
- the degree of excellence in a good or service
- the holding raw materials, parts and finished goods
- Schedule of production, quantities costs and customer demand (Acronym)
- circle workers meet regularly to discuss quality and production issues
- Japanese management reducing waste and production costs
22 Clues: The ‘R’ in MRP • computer-aided design • acting in anticipation • use of robots to perform manual tasks • combination of both CAD and CAM (Acronym) • replacement of human activity with technology • the degree of excellence in a good or service • Supplies arrive just as needed for production (JIT) • the holding raw materials, parts and finished goods • ...
Year 2 2021-07-02
Across
- treaty line
- James 2nd birthday year
- brodys favorite ocean
- hiking essential
- "I believe it's called white knighting"
- the biggest asshole ever
- the future of retail sales
- america's worst museum
- indian potato
- where Biden won
- road trip listens
- best airport
- small cat
- tattoo artist
- road trip hashtag
- our olives
- our last concert
- we are
- great customer service
- we're still here
- cat thieves
Down
- late night listening session
- favorite vegan eats
- almost competitive
- neighborhood for tears
- the best NOW soundtrack
- place for a party
- a board to be flipped
- where red blends are blended
- midweek dive bar
- not charleston
- not paramore
- ring bearer
- route to Buffet's place
- town for a bath
- terrible work out
- covid drag concert
- I like girls that wear/work
- i dissent
- zion essential
- place to entertain out of towners
- american birthday travels
42 Clues: we are • small cat • i dissent • our olives • treaty line • ring bearer • cat thieves • not paramore • best airport • indian potato • tattoo artist • not charleston • zion essential • where Biden won • town for a bath • hiking essential • midweek dive bar • our last concert • we're still here • place for a party • road trip listens • terrible work out • road trip hashtag • almost competitive • covid drag concert • ...
Level 1 Administration - Crossword No 2 2021-06-20
Across
- Used when you do not want to pay by cash
- This machine duplications documents
- A place to keep important documents
- They deal with letters, parcels, stamps
- This is done to keep docs in order
- used to place letters in for posting
- a way to send electronic documents
- This tells the time
- Follow this law to keep people safe
- This can add up sums of money
- Used to type information to your computer
- This is used to write information
Down
- Used to make and receive calls
- Supplies kept in a box for minor injuries
- Used for connecting to the internet
- They greet you as you enter the building
- used to clip sheets together
- Used to help put out a fire
- paper - - - -
- This is another name for a company
- used to create on line spreadsheets
- Petty - - - -
- This is a portable computer
- You sit on this
- The user/purchaser of products or a service
- Used to produce documents like letters
26 Clues: paper - - - - • Petty - - - - • You sit on this • This tells the time • Used to help put out a fire • This is a portable computer • used to clip sheets together • This can add up sums of money • Used to make and receive calls • This is used to write information • This is another name for a company • This is done to keep docs in order • a way to send electronic documents • ...
BSCA FOX VDAY 2020-02-11
Across
- / I LOVE YOU, U LOVE ME, WE'RE ONE HAPPY
- / WEEEE ARE THE …. MY FRIIEENNDDSS!
- BOOSTS YOUR KUDOS, HEAD OF CUSTOMER SERVICE
- / ONE OF 3 BSC VALUE. TO BE ….
- NAME OF OUR BELOVED CAFE
- / THAT ONCE A YEAR LOVE FROM BSCA
- / WHERE PHARMACY CLAIMS LIVE
- NEW APPLICATION CRITERIA FOR THIS POSITION
- CCR THING TO SAVE IDEAS ON
- I JUST CALLED, TO SAY...
- HASHTAG FOR GIVING LOVE POINTS FOR A RAFFLE
- ROCKSTAR IS HER FAVORITE WORD
Down
- SYSTEM USED FOR CALLS, ALSO NAME OF A STADIUM IN CA.
- SANG THE SONG LOVE
- ESSENCE AND VALERIE HAVE THIS IN COMMON THEY ARE BOTH.
- UPDATES SENT OUT DAILY OR WEEKLY, HEARD IT THRU THE...
- / NOW WORTH 20% OF OUR STATS
- ONE OF 3 BSC VALUES, COWARDLY LION WISHES HE WAS...
- SAME NAME AS A POPULAR AMY WINEHOUSE SONG,
- ONE OF 3 BSC VALUES. WHAT WE ARE...
- / TRACKS OUR GREATNESS
- WHEN WE SHARE OUR YUMMIES
22 Clues: SANG THE SONG LOVE • / TRACKS OUR GREATNESS • NAME OF OUR BELOVED CAFE • I JUST CALLED, TO SAY... • WHEN WE SHARE OUR YUMMIES • CCR THING TO SAVE IDEAS ON • / NOW WORTH 20% OF OUR STATS • / WHERE PHARMACY CLAIMS LIVE • ROCKSTAR IS HER FAVORITE WORD • / ONE OF 3 BSC VALUE. TO BE …. • / THAT ONCE A YEAR LOVE FROM BSCA • / WEEEE ARE THE …. MY FRIIEENNDDSS! • ...
Fake it till you make it 2020-05-06
Across
- your first insult from moi
- My Poetic nickname
- You're my ________
- _______ الراجل ميعيبوش إلا
- My fav place
- Your not so fav drink(franco)
- your favourite gift
- the key
- Best day
- Best pickup lines are _______
- Your new favourite word as of 6/3 (franco)
- just beacause I mentioned your daughter
- Our Place
- Your worst trait
- is a choice but you chose later (Oldest words of wisdom)
- the best body part (franco)
- Your fav Tabee5(franco)
- The thing I like the most about you
- the shortest sentence
Down
- Your first nickname(franco)
- ________ still heart plated
- The best road ends are?
- The best customer service
- _____,teezk 7amra!
- Thing you're not (franco)
- Your second mobile contact name
- your favourite person
- Best food is ______
- Second best 2 letter word after US
- The promise you promise to break
- The perfect love song is..
- Best weather
- What we all want!!
- your favorite daughter
- the couple we like
35 Clues: the key • Best day • Our Place • My fav place • Best weather • Your worst trait • My Poetic nickname • You're my ________ • _____,teezk 7amra! • What we all want!! • the couple we like • your favourite gift • Best food is ______ • your favourite person • the shortest sentence • your favorite daughter • The best road ends are? • Your fav Tabee5(franco) • The best customer service • ...
June Raffle 2024-06-14
Across
- Graduated high school this year
- This team member attends University in Indiana
- This team member works at a candy store
- this team member designed sets for Disneyland
- This team leader lives in Rhode Island
- The month our new store will hopefully open
- The team Michael used to be on
- Graduated high school this year
- This team member is home from college at Keene
- This team member is a professional drummer
- We welcomed this new team member to our leadership group
Down
- Graduated college this year
- these customer service team members know eachother outside of work
- this team member is a special olympics hall of famer
- A famous artist and the name of a melon
- A holiday in December and the name of a melon
- these team leaders are married
- This person is our store trainer
- This team member is a softball player, a really good one
- This team member is a professional photographer
- Graduated high school this year
- This team member has a UPH over 100!
- This person is our team trainer
23 Clues: Graduated college this year • these team leaders are married • The team Michael used to be on • Graduated high school this year • Graduated high school this year • Graduated high school this year • This person is our team trainer • This person is our store trainer • This team leader lives in Rhode Island • A famous artist and the name of a melon • ...
TM Legal Crossword 2024-06-18
Across
- A collector's item
- A 5* service
- Company branded notebook, water bottle, etc.
- Octopus system
- One of the senses most relevant to the Legal team
- You go here when setting up a Direct Debit
- When we know we're speaking to the correct person
- What does a third party have to be for us to speak to them?
- We post them on a sign as they offer a helping hand
- "You will do this today"
Down
- Placing into a relevant outcome
- When customers are _____ we complete CIVS
- Where the customer's name is always said out loud
- We still provide them, it's just not in the name
- A Judgment will determine this
- What powers Perch?
- An old KPI that once was
- "Have a good day, week, month, year"
- It helps you to see what you're doing
- Keeps people engaged
- It dies when it reaches the age of 6
- The Case Manager and the customer come to an amicable resolution
22 Clues: A 5* service • Octopus system • A collector's item • What powers Perch? • Keeps people engaged • An old KPI that once was • "You will do this today" • A Judgment will determine this • Placing into a relevant outcome • "Have a good day, week, month, year" • It dies when it reaches the age of 6 • It helps you to see what you're doing • When customers are _____ we complete CIVS • ...
Academic Word - English 2023-06-20
Across
- the practice of farming
- a statement about what you think will happen in the future
- a way of doing something
- someone who steals things
- to make something seem larger, more important, better, or worse than it really is
- a person who buys products or a service
- a person's job
- machines and equipment developed from the application of scientific knowledge
- to dig a hole in the ground to discover things about the past
Down
- a person from Egypt
- the rate at which somebody does useful work
- a structure or underground room where someone is buried
- someone who studies the objects of people who lived in the past
- a way of behaving or a belief that has lasted for a long time
- a very important change in the way that people do things
- the ability to remember information
- something that you plan to do
- a result of an action or situation, especially a bad result
- to notice or see carefully
- able to perform without human control
20 Clues: a person's job • a person from Egypt • the practice of farming • a way of doing something • someone who steals things • to notice or see carefully • something that you plan to do • the ability to remember information • able to perform without human control • a person who buys products or a service • the rate at which somebody does useful work • ...
BLRC 2023-04-03
Across
- May 5th Holiday
- Our goal for 2023 is to achieve ______ growth.
- ECC and EBS make up ___.(acronym)
- Helping Others Parent Effectively, ERG.
- Your _____ _______ package promotes wellness, encourages growth, and offers support so you can work and live your best life
- State Farm founder, G.J._________.
- State Farm facility in Atlanta.
- Enterprise annual bonus based on achievement of results.(acronym)
- Type of meeting to quickly brief a team.
Down
- _______ offers confidential counseling, legal services, and worklife solutions
- State Farm spokesperson
- State Farms Chief Diversity Officer, ______ Robinson.
- We aim to deliver customer service that is Personalize, Caring and _______.
- State Farm competitor.
- What metric shows how well you follow your schedule?
- Last name of our Operations Manager.
- We celebrate ________ ____ in May.
- The acronym for time after a call used to take notes.
- Center The "RC" in BLRC:
- May birthstone
- Star Wars Day (Hint: May the _____ be with you).
- State Farm facility in Dallas.
- The "Chat First" states were Illinois and_______.
23 Clues: May birthstone • May 5th Holiday • State Farm competitor. • State Farm spokesperson • Center The "RC" in BLRC: • State Farm facility in Dallas. • State Farm facility in Atlanta. • ECC and EBS make up ___.(acronym) • We celebrate ________ ____ in May. • State Farm founder, G.J._________. • Last name of our Operations Manager. • Helping Others Parent Effectively, ERG. • ...
User team crossword 2023-05-12
Across
- what's going to replace us in our jobs
- friendly mascot
- they screwed us over last minute
- best company to work for
- a special phone
- deprecated configvar to check if we're in prod
- interjection used by Tejas
- a good game for virtual retreat
- popular rice dish in West Africa
- wifi password
- how do we avoid fines
- very cute cafe in Dakar
- one of the people we miss
- favourite user team's hobby
- something immortalised
Down
- how we show we care
- what's most important for the Senegalese
- big news for 2
- percentage of PRs on time last week in our team (one word)
- unexpected name for customer app
- people wish wave was this
- team that really wants to challenge user team in games
- Jesus' dog's name
- one of food merchants on Wave's app: __ crab
- best meeting to accidentally draw on the screen
- excellent service for documents
26 Clues: wifi password • big news for 2 • friendly mascot • a special phone • Jesus' dog's name • how we show we care • how do we avoid fines • something immortalised • very cute cafe in Dakar • best company to work for • people wish wave was this • one of the people we miss • interjection used by Tejas • favourite user team's hobby • a good game for virtual retreat • excellent service for documents • ...
unit 1 2025-09-18
Across
- – Basic survival needs (food, water, shelter).
- – The good or service being offered to the market.
- – Psychologist who created the hierarchy of needs.
- – Communicating value through ads, PR, or social media.
- – Needs for respect, status, and recognition.
- – Persuading customers to buy through communication/promotion.
- – Market research and data used for decisions.
- – Needs for love, friendship, and relationships.
- – Making products available in convenient locations.
- – Reaching one’s full potential (self-actualization).
Down
- – Getting products into stores or to customers.
- Share – A company’s sales as a percentage of total industry sales.
- – Creating and delivering value to meet customer needs.
- – Marketing that also considers society’s well-being.
- – Making goods efficiently, often in large quantities.
- – Improving a product’s design, features, or packaging.
- – Helping customers pay (credit, loans, payment plans).
- – Deciding how much a product should cost.
- – Protection, security, and stability needs.
- – The usefulness or satisfaction a product provides.
- – The act of deciding to buy during the decision process.
- – Providing products when customers need them.
22 Clues: – Deciding how much a product should cost. • – Protection, security, and stability needs. • – Needs for respect, status, and recognition. • – Basic survival needs (food, water, shelter). • – Providing products when customers need them. • – Market research and data used for decisions. • – Getting products into stores or to customers. • ...
PFS WEEK 2025-10-13
Across
- Fixed amount patient pays per visit
- Medical bill sent to an insurance company for payment
- Uncollectible patient accounts sent to a collection agency
- Electronic submission of claims
- Permission that may be needed from the insurance company before a service is completed
- the process of returning funds to a customer for a previously processed transaction
- Health Insurance Portability and Accountability Act
- Percentage patient pays after deductible
- Person responsible for paying the bill
- claim form used by institutional providers
Down
- Printed summary of your medical bill
- Consolidated Omnibus Budget Reconciliation Act
- Payment received from insurance
- The process of assigning procedure and diagnosis codes to medical services for the purpose of submitting health insurance claims and determining reimbursement rates
- Reduction in billed amount
- A person who pays out of pocket for healthcare services
- A request made to an insurance company to reconsider a denied claim
- Discharged Not Final Billed
- 5-digit numbering system that helps standardize facility billing
- Insurance Company that pays for medical services
20 Clues: Reduction in billed amount • Discharged Not Final Billed • Payment received from insurance • Electronic submission of claims • Fixed amount patient pays per visit • Printed summary of your medical bill • Person responsible for paying the bill • Percentage patient pays after deductible • claim form used by institutional providers • ...
CoPilot Crazy 2023-07-11
Across
- self-install order entry
- used to formulate a wireless mesh network
- how155 pairing _______ _______
- number of tuners DCX3600 has
- type of maintenance notifications customer receive
- High split
Down
- legacy system allowing recordings viewed in multiple rooms
- spectrum 110/210 boxes
- internal team that takes care of emergency situations
- type of market that can be I-guide or Spec guide
- modem and router combo unit
- moving from legacy to SPP services
- streaming platform of video services
- GEN8204 Self-Installation Customer
- adding customer own modems
15 Clues: High split • spectrum 110/210 boxes • self-install order entry • adding customer own modems • modem and router combo unit • number of tuners DCX3600 has • how155 pairing _______ _______ • moving from legacy to SPP services • GEN8204 Self-Installation Customer • streaming platform of video services • used to formulate a wireless mesh network • ...
AWS Practitioner exam 2024-12-20
Across
- A company wants to decouple their application components to handle varying loads and ensure reliability. Which AWS service should they use? AWS ___
- It is a service that provides block-level storage volumes that you can use with Amazon EC2 instances. It is called AWS ___ ?
- In AWS data is stored as objects within the buckets. What is the limit on a single object? Five GB, TB, PB, or EB?
- To allow public traffic from the internet to access your VPC, what do you need to attach to your VPC? ___ ___ ?
- Name the second level of protection for AWS Shield.
- Which of the support plans provides <15 minutes response time for mission-critical issues?
- Which AWS networking service enables a company to create a virtual network within AWS? Amazon ___.
- Which site does Amazon CloudFront use to cache copies of content for faster delivery to users at any location? ____ ___.
- It protects web apps running on the AWS cloud from common web exploits.
- Which type of storage is more expensive, Standard or Glacier Deep Archive?
- Name the first level of protection of AWS Shield.
- It is a service that provides object-level storage. It is called Amazon ___ bucket
- True or False. On-Ramp Support Plan provides an access to pool of Technical Account Managers (TAMs) and Concierge Support Team
- What is AWS Elastic Beanstalk used for? ___ applications.
- Fill in the blank. The data needs to be protected at rest and in ____.
Down
- AWS Snow Family is composed of: AWS Snowcone, AWS Snowball, and AWS_____.
- Which service allows for the collection and tracking of metrics for AWS services? Amazon___ ___.
- Typically, events are updated in CloudTrail within how many minutes?
- One of the benefits of cloud computing with AWS is trading capital expense for ____ expense.
- It is an AWS service that provides on-demand access to AWS security and compliance reports and select online agreements.
- Fill in the blank. AWS ___ is a curated digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses.
- It is best practice to use the root user to create first IAM user and assign it permissions to create other users
- To achieve 99.5% uptime, the best solution for a company would be deploying their applications across multiple____.
- The ____ pillar is the ability to protect information, systems, and assets while delivering business value through risk assessments and mitigation strategies.
- Is Amazon EC2 IaaS, PaaS, or SaaS?
- What is the other name for on-premises deployment? ___ cloud.
- What is the minimum percentage score to pass AWS Solutions Architect Associate exam?
- True or False: AWS responsible for the operating system, network & firewall configuration.
- A media company wants to store a large amount of video files in AWS. The storage solution should minimize costs while ensuring that infrequently accessed files are still available within minutes. Which Amazon S3 storage class is the most cost-effective choice? ___ ___ _-_ (include the -)
- Who is responsible for AWS foundation services such as compute, storage, and database? Customer or AWS?
- Amazon Route 53 is Amazon ___ web service.
31 Clues: Is Amazon EC2 IaaS, PaaS, or SaaS? • Amazon Route 53 is Amazon ___ web service. • Name the first level of protection of AWS Shield. • Name the second level of protection for AWS Shield. • What is AWS Elastic Beanstalk used for? ___ applications. • What is the other name for on-premises deployment? ___ cloud. • ...
Helpset Search 2015-08-19
Across
- When unblocking for CAP block, you would choose the option of ______ ____.
- If a customer responded to a smish, we would open an ______ case.
- We do not put ____ ____ 50’s on certain business accounts.
- When filing a claim in CIV make sure to read the correct verbatim ______.
- Customer has unauthorized transactions of $50k, we would complete a _____ __________ form.
- We go over all accounts that the customer has transaction _________.
Down
- Joint caller is reporting an unauthorized transaction happening under the other persons credentials, we open a ¬________ case for the person’s whose credentials were used.
- If a customer is enrolled in Bill Pay and you need to disable the OLB, we do not add an _________ _____.
- If you are not able to file a claim in CIV because of an error message you would follow the ___ ___ _______ process.
- If a customer shares their credentials, we read the _____ ______ log-in script.
- If you cannot hear the customer on the line you would read the ____ ___ script.
- When verifying a banker, we need to get their ____ ______.
- If a caller states they are recording the call specialists should read the appropriate Inbound/Outbound script and must _______ the caller to a Team Lead or Supervisor.
- When enabling OLB through Hogan, you would put _______ in the action field.
- Don’t forget to edit/change the hard holds after _________ an account over the phone.
15 Clues: We do not put ____ ____ 50’s on certain business accounts. • When verifying a banker, we need to get their ____ ______. • If a customer responded to a smish, we would open an ______ case. • We go over all accounts that the customer has transaction _________. • When filing a claim in CIV make sure to read the correct verbatim ______. • ...
Overdrafts 2024-06-11
Across
- During nightly processing, how are transactions processed by?
- End of day, all debits are processed after______.
- What ops chapter covers Overdraft Management Services(OMS)policy?
- The deposit ________ screen allows us to see customer opt in status.
- The cost for this type of transfer is $5.00.
- Overdrawn accounts close at ______ days.
- Regulation E does not apply to _______ accounts.
- A consumer customer must ___________ opt in to OMS.
- As a new consumer customer, where could I look to see what I can and can't do with my debit card?
Down
- A customer who overdrafts a lot should consider what product?
- how much is an OD fee?
- $1500.00 is the _____ amount for a consumer OD repayment plan.
- What is the code for Onetime Lifetime Courtesy Refund?
- ATM _______ are covered by OMS opt in.
- How many NSFs/ODs can I have to meet recourse?
- ____ account overdraft fees can be charged per day.
- customers can overdraft their account up to the OMS _______.
17 Clues: how much is an OD fee? • ATM _______ are covered by OMS opt in. • Overdrawn accounts close at ______ days. • The cost for this type of transfer is $5.00. • How many NSFs/ODs can I have to meet recourse? • Regulation E does not apply to _______ accounts. • End of day, all debits are processed after______. • ____ account overdraft fees can be charged per day. • ...
CA 1 Chapter 21-Front-of-the-House Basics Part 1 2021-03-04
Across
- Person in charge of the operation during a particular shift and who supervises a team of servers.
- In a formal service organization, the person who assists the captain and has one to two years of experience.
- This style is the most formal service style. All foo preparation is done in the kitchen, and the bowls and platters of food are then brought on a cart to guests at the table. Servers hold the bowls and platters as they serve the food to each guest. Service platters hold food for tables of up to eight guests, and they are very heavy (in previous times they were made of pure silver) and very hot. Servers need to go through substantial training before being able to serve this style; the server is essentially in charge of making the plate look perfect.
- In a formal service organization, the person who is responsible for service in a particular area, such as a banquet room or dining room.
- Also known as family-style dining, is the simplest and least expensive of the traditional service types. Bowls and platters of food are placed on the table and a seated hot or hostess places the food onto plates. The host of the table then serves the meal on the plates for the other diners, or diners pass the dishes around the table so they can serve themselves.
- Tools often carried by a server, which may include a hand towel, a corkscrew, change, a pen, an order pad, and a crumber (which is used to neatly gather and clear crumbs and debris from a table cloth after entrée service).
- An easy and fast way to dine that typically involves no servers; guests help themselves to food set up in food bars or order at a counter. Other forms include drive-through service, buffet service, carry-out service, vending service and cafeteria service.
- Front-of-the-house staff member who serves food to guests and who is responsible for a specific section of the dining room.
- Relatively modern terminology describing restaurant that falls between full service and quick service. Also called quick-casual or limited-service restaurants, these operations are typically distinguished by service type and food quality. Often perceived to offer better-quality food and a more upscale dining area than quick-service restaurants, but with less expensive menu items than full-service restaurants. Pizza restaurants can fall into this category.
- The area in which an operation keeps additional items such as napkins, silverware, cups and saucers, condiments, menus, and water glasses; prevents servers from having to go to the back of the house to get these tools.
- In a formal service organization, a person who is a server in training.
- Traditional service style that is typically considered the most elegant. Servers present the food to guests from a table-side cart, called a gueridon, which holds food or liquid items that will be served to guests, as well as dishes and utensils the servers and guests may need. The food is kept hot by a warming unit in the cart, called a rechaud. The finishing touch to the food is done table-side to create a memorable moment for the guest, demonstrating great culinary arts and service skills. This type of service is expensive because of the cost of the carts and the additional skills required of the servers.
Down
- In a formal service organization, the person who is responsible for the overall management of service.
- People who sometimes assists servers in bringing food from the kitchen to the tables.
- Another name for the English service style, in which bowls and platters of food are placed on the table and a seated host or hostess places the food onto plates and serves the meal for the other diners, or diners pass the dishes around the table so they can serve themselves.
- In a formal service organization, the person who is responsible for a server area of about 15 to 25 guests.
- There are four types, each with matching menu, theme, and décor: American, French, English, and Russian.
- Items used to serve food, such as large serving spoons for casseroles and vegetables, tongs for pastries, etc.
- Recommending items to guests in a way that maximizes guest satisfaction and increases the average check, resulting in more profits. The success of suggestive selling depends on product knowledge, effective communication skills, and sales training.
- Traditional style of service in which food is arranged on plates in the kitchen by cooks and brought directly to the guests' table by the server. The complete meal is on one plate. Ha been adopted by many operations because it is one of the easiest service styles, provides a consistent-looking product, and uses the fewest tools and utensils.
- In the French service style, this is a warming unit that keeps food hot in the table-side cart (gueridon).
- Also known as dining room attendants, busers assist with the cleaning up and resetting of tables.
- A table-side cart used in the French service style that holds food or liquid items that will be served to guests, as well as dishes and utensils the servers and guests may need. Servers present the food to guests table-side.
23 Clues: In a formal service organization, a person who is a server in training. • People who sometimes assists servers in bringing food from the kitchen to the tables. • Person in charge of the operation during a particular shift and who supervises a team of servers. • Also known as dining room attendants, busers assist with the cleaning up and resetting of tables. • ...
Creative Intro Puzzle 2023-11-14
Across
- This gap reflects the difference between customers’ expectations and the firm’s perception of those customer expectations.
- Type of marketing focused on selling intangible value
Down
- The gap between the service expectation and the service actually delivered
- What is the name of the model used in Service Marketing?
4 Clues: Type of marketing focused on selling intangible value • What is the name of the model used in Service Marketing? • The gap between the service expectation and the service actually delivered • This gap reflects the difference between customers’ expectations and the firm’s perception of those customer expectations.
