customer service Crossword Puzzles

MM102 DISTRIBUTION MANAGEMENT 2019-07-19

MM102 DISTRIBUTION MANAGEMENT crossword puzzle

Across

channel meant only for physical part of the distribution.
are required as the companies by themselves cannot directly reach and sell the products.
Defines the extent of time, place and possession utility which the customer can expect out of the channel network Set of activities.
Distribution Preferred for high value products and Keeps distribution costs lower
help in smooth flow of goods and services.
Distribution Strategy is to make sure that the product is available in as many outlets as possible
products are generally technical in nature and mostly B2B, the channels need to be shorter.
collect products from the company, store in a central location, break bulk and despatch to distributors against indents

Down

The final contact with consumers
Extent of company support and outsourcing to be decided
Distribution Producer wants a close watch and control on the distribution of his products.
Operate on high volumes and low margins
management this aspect of marketing function provides place, time and possession utility to the consumer.
channel performs after sales service Channel members.
motivates buyers, shares information between company and its consumers, negotiates fair bargains for consumers and finances the transactions

15 Clues: The final contact with consumers • Operate on high volumes and low margins • help in smooth flow of goods and services. • channel performs after sales service Channel members. • Extent of company support and outsourcing to be decided • channel meant only for physical part of the distribution. • ...

marketing 2025-10-02

Across

The amount a customer pays and the methods of increasing the value of the products to the customers.
rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
The action or process of keeping financial accounts.
Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.MarketingMix The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
who purchase products and services to satisfy needs.
management of large amounts of money, especially by governments or large companies.
combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.Operations The ongoing activities designed to support the primary function of a business and keep it operating efficiently.

Down

The business function that creates or obtains product services for sale.
action or process of supplying goods to stores and other businesses that sell to consumers.
activity or profession of producing advertisements for commercial products or services.
The action or business of promoting and selling products or services, including market research and advertising.
The process of dealing with or controlling things or people.
The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.

15 Clues: The action or process of keeping financial accounts. • who purchase products and services to satisfy needs. • The process of dealing with or controlling things or people. • The business function that creates or obtains product services for sale. • management of large amounts of money, especially by governments or large companies. • ...

sdsadsd 2013-04-11

Across

The man was acting very __________
Tom is ________ for his mid term exams
After going through a phone automated system, I was put on ____ to wait for a customer service representative
He pointed the _____ at his colleague when things went wrong

Down

The past participle form of break
Expensive and precious personal belongings like jewelry
Someone who helps another person to do something illegal or wrong
We set ___ early in the morning

8 Clues: We set ___ early in the morning • The past participle form of break • The man was acting very __________ • Tom is ________ for his mid term exams • Expensive and precious personal belongings like jewelry • He pointed the _____ at his colleague when things went wrong • Someone who helps another person to do something illegal or wrong • ...

dave turns into a potato 2013-04-07

dave turns into a potato crossword puzzle

Across

After going through a phone automated system, I was put on ____ to wait for a customer service representative
The man was acting very __________
The past participle form of break
He pointed the _____ at his colleague when things went wrong

Down

Expensive and precious personal belongings like jewelry
Someone who helps another person to do something illegal or wrong
Tom is ________ for his mid term exams
We set ___ early in the morning

IT Support - Hardware (Crossword) 2022-07-27

IT Support - Hardware (Crossword) crossword puzzle

Across

Customer service in technical support practices (about operating systems, security programs, hardware etc.).
You’ve bought a new computer, but it has screen problems. Who do you call?
Physical parts of a computer.

Down

Main board in computer.
Data storage device created by IBM (it uses magnetic storage).
The part that is responsible for initializing the hardware during the booting process.
What does on-site hardware IT support do?
Non-volatile memory.

8 Clues: Non-volatile memory. • Main board in computer. • Physical parts of a computer. • What does on-site hardware IT support do? • Data storage device created by IBM (it uses magnetic storage). • You’ve bought a new computer, but it has screen problems. Who do you call? • The part that is responsible for initializing the hardware during the booting process. • ...

13.1 Vocab 2020-01-07

Across

involves one or more intermediaries
build and maintain relationships with their customers
goods or services are sold from the producer directly to the customer
process of creating, promoting, and presenting an product

Down

pathway to direct products to consumers
product, price, place, promotion
point at which total revenues,or sales, equal total coasts and expenses of developing and offering a product or service
group of customers who share common wants and needs

8 Clues: product, price, place, promotion • involves one or more intermediaries • pathway to direct products to consumers • group of customers who share common wants and needs • build and maintain relationships with their customers • process of creating, promoting, and presenting an product • goods or services are sold from the producer directly to the customer • ...

The PNC Experience Matters 2014-05-27

The PNC Experience Matters crossword puzzle

Across

WHAT we offer & HOW we deliver it
It's knowing where you stand today,& having options for tomorrow. It's about more control & less stress, being more confident in the decisions you're making & knowing where to turn for trusted guidance.
what we offer to all by making financial well-being achievable for all ,though an experience tailored to our customers.
getting to know our customers on a deeper level, & giving them the ability to do business with us when, where & how they want, we make every day just a little easier.
helping customers see their options in new ways, so they can make decisions with confidence
trusted service & support & timely information that builds customer confidence & exceeds expectations at every turn.
Why we exist as a company: To foster achievement & create a sense of financial well-being for all
by taking a personalized approach & delivering specialized capabilities, we help customers effortlessly act on the best possible decisions, wherever & whenever they want
by offering customers actionable insight, & providing access to the tools & expertise they need to see all their options
what the customer gives us in return when we deliver on our brand. Ideally they'll reward us with their changed behaviors, fees, balances, & loyalty.

Down

providing customers access to the right expertise, tools & solutions, we foster ease & help them meet their unique needs.
the 4 fundamental ways we provide an exceptional experience, tailored to each our our lines of business & segments
It impacts every part of our brand, differentiating us from our competition, building customer loyalty, and transforming our company.

13 Clues: WHAT we offer & HOW we deliver it • helping customers see their options in new ways, so they can make decisions with confidence • Why we exist as a company: To foster achievement & create a sense of financial well-being for all • the 4 fundamental ways we provide an exceptional experience, tailored to each our our lines of business & segments • ...

BANKING 2020-09-17

Across

Bank of Rajasthan was merged with which bank
Act of 2002 relating to recovery of bad loans
A domestic card payment service launched by the NPCI on 26 March 2012
who settle the grievances of customers of banks
M in M-Banking Facility stands for
Regulator of Capital Markets i India
TATA launched the first white label ATM in India under what brand name

Down

bank to partner with Adobe to enhance Digital Customer experiences
Frames the monetary policy for India
monthly instalment EMI stands for
the bank which was inaugurated by Mahatma Gandhi in 1919
Second largest Public Sector bank in India
Where is the Head Office of Reserve Bank of India located
Headquarters of CITI bank
1st foreign bank to launch a 'Green Deposit Programme 'in India
bank to partner with Adobe to enhance Digital Customer experiences

16 Clues: Headquarters of CITI bank • monthly instalment EMI stands for • M in M-Banking Facility stands for • Frames the monetary policy for India • Regulator of Capital Markets i India • Second largest Public Sector bank in India • Bank of Rajasthan was merged with which bank • Act of 2002 relating to recovery of bad loans • who settle the grievances of customers of banks • ...

social media 2015-09-24

Across

WHERE TO FIND A CITY TICKET OFFICE NEAR BEIJING
UNITED.COM PAGE THAT PUTS ONE IN TOUCH WITH CUSTOMER CARE
DRS ENTERY THAT HAS MULTIPLE MILEAGEPLUS ADDRESSES LISTED
MKW
DRS ENTRY TO FIND COTERMINALS
OH! THE PLACES YOU HAVE BEEN
CAW-L THIS PERSON WHEN DISABLED PERSON IS MISTREATED

Down

THIS THINKING MACHINE WILL HELP YOU DETERMINE THESE CHARGES ACCURATELY
DRS ENTRY THAT FINDS NEW SERVICE IN SEPTEMBER
LOCATION OF CODE THAT WILL TRACK BACK FROM A CANCELLED FLIGHT
USED TO LEARN WHICH CARRIER HAS THE NEXT FLIGHT OUT
DRS ENTRY TO FIND OUT HOW TO BECOME A 1K FLYER
THIS HEADER WILL LEAD YOU ON THE PATH OF A REFUND
ELITE WHEN THIS FILE IS CHOSED DRS ENTRY IS ONE
HELP! ADVISE SYSTEM OPERATIONS

15 Clues: MKW • OH! THE PLACES YOU HAVE BEEN • DRS ENTRY TO FIND COTERMINALS • HELP! ADVISE SYSTEM OPERATIONS • DRS ENTRY THAT FINDS NEW SERVICE IN SEPTEMBER • DRS ENTRY TO FIND OUT HOW TO BECOME A 1K FLYER • WHERE TO FIND A CITY TICKET OFFICE NEAR BEIJING • ELITE WHEN THIS FILE IS CHOSED DRS ENTRY IS ONE • THIS HEADER WILL LEAD YOU ON THE PATH OF A REFUND • ...

Day 1 Re-cap 2023-05-05

Across

Our telephony platform is called what?
Our CRM is called what?
In the acronym HSEQ, what does the H stand for?
During training you take plenty of what?
What is the name of Fibrus' largest government funded project?
One of our core values is, 'Be... what?
The system 'Success Factors' is also known as?
What is the first name of our CS Operations Manager?
In which month was Fibrus founded?

Down

What is the first name of our female Senior Customer Service Agent?
Where might you find the company's organisation charts?
What should you be when starting your day and returning from breaks?
Where is Fibrus' head office?
On which day of the week will you be paid?
Our digital files should be saved where?

15 Clues: Our CRM is called what? • Where is Fibrus' head office? • In which month was Fibrus founded? • Our telephony platform is called what? • One of our core values is, 'Be... what? • During training you take plenty of what? • Our digital files should be saved where? • On which day of the week will you be paid? • The system 'Success Factors' is also known as? • ...

Intro to Digital Marketing Vocab Review 2022-02-10

Intro to Digital Marketing Vocab Review crossword puzzle

Across

The department responsible for selling products or services to customers and meeting the company sales goals
Using video to promote or market your brand, product or service typically through YouTube, Instagram, Facebook, or TikTok
The platforms that marketers use to promote, market or sell products, Services, Electronic Service, brands, ideas, etc.
Consumers’ level of recognition of a company’s product, service, or brand
Measuring by the quantity of something rather than its quality
Promoting a business website in order to bring in more visitors
A multi-channel online marketing technique focused at reaching a specific audience on their smartphones, feature phones, tablets, or any other related devices through websites, E-mail, SMS and MMS, social media, or mobile applications
The act of sending a commercial message, typically to a group of people, using email. A way to get in touch with people interested in your business.
A short-term activity that provides incentives to potential customers that is intended to help increase sales or create awareness of a product or service
A type of marketing that involves the creation and sharing of online material (such as videos, blogs, and social media posts) that does not explicitly promote a brand but is intended to stimulate interest in its products or services
A strategy that involves an assessment of specific goals that are achievable through online channels
Efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can has an effect on the brand’s actions
The process of communicating with potential customers to promote a product or service

Down

The process of gathering and analyzing information about customers’ needs and preferences
The process of arranging trade shows, conventions, meetings, etc. that meet determined goals, messages or purposes
The process of determining the most effective approach to advertise a product or service
the use of the Internet to reach consumers digitally and utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services.
Websites and applications that enable users to create and share content or to participate in social networking
The process of creating and maintaining the identity of a brand, which is the distinctive name, words, design, logo, mark or a combination of these elements that create company or product identity and that separate the company or product from its competitors.
a person with the ability to influence potential buyers of a product or service by promoting or recommending the items on social media
The process of growing the quality and quantity of website traffic by increasing the visibility of a website or a web page to users of a web search engine.
The path the product or service purchased travels from the company to the consumer
Social media influencers promote other people’s products and encourage views to business
Distinctive name, words, design, logo, mark, or a combination of these elements that create company or product identity and that separate the company or product from competitors
A model of digital marketing in which advertisers pay a fee each time one of their ads is clicked
A range of activities to assist customers in resolving issues; involves the goal of promoting customer satisfaction
The process of communicating a company’s value to consumers
Measuring the quality of something rather than its quantity

28 Clues: Measuring the quality of something rather than its quantity • The process of communicating a company’s value to consumers • Measuring by the quantity of something rather than its quality • Promoting a business website in order to bring in more visitors • Consumers’ level of recognition of a company’s product, service, or brand • ...

Marketing Vocabulary Review 2024-01-12

Marketing Vocabulary Review crossword puzzle

Across

is a detailed and comprehensive representation of the characteristics, preferences, and behaviors of a target customer or a specific market segment.
refers to the vast and diverse group of individuals or households who purchase goods and services for personal use and consumption. It encompasses a wide range of products catering to various needs, preferences, and lifestyles of individual consumers.
This segmentation involves categorizing a market based on lifestyle factors, including attitudes, interests, values, and behavior.
involves identifying and directing marketing efforts towards a specific and well-defined segment of the market that is more likely to respond positively to a particular product or service. This strategy aims to tailor marketing messages and offerings to the needs and preferences of a specific target audience.
is a multifaceted business discipline that involves the creation, communication, delivery, and exchange of goods and services to meet the needs and wants of target customers. The primary objective of __________________ is to build and maintain strong customer relationships while achieving the organization's goals
involves focusing on a small, specialized segment of the market with unique and specific needs.
also known as the business-to-business (B2B) market, involves transactions and exchanges of goods and services between businesses.
This segmentation involves dividing a market based on factors such as age, gender, income, education, occupation, and other measurable characteristics of the population.
This segmentation categorizes consumers based on their behaviors, usage patterns, and the benefits they seek from a product or service.

Down

is the total amount of money available to an individual or household after deducting taxes. It represents the funds that can be spent on goods and services, providing insights into the purchasing power of consumers.
often referred to as the 4Ps (Product, Price, Place, Promotion), encompasses the combination of marketing elements that a business can control to influence consumer purchasing decisions. It involves strategic decisions related to product development, pricing strategies, distribution channels, and promotional activities.
This segmentation involves dividing a market based on criteria, such as location, region, climate, and population density.
indicates the percentage increase in the overall size of a market over a specific period. It is a key metric for assessing the health and opportunities within a market, providing insights into the potential for increased sales and revenue.
is a marketing strategy where businesses create and promote products or services intended to appeal to a broad and undifferentiated audience.
refers to the total value or volume of a specific market, measured in terms of sales, revenue, or units.
refers to the perceived worth, significance, or benefit that a product, service, or action provides to an individual or group. It is a subjective assessment based on the unique needs, preferences, and priorities of the evaluator. In a business context, delivering this is a fundamental goal, and it often involves meeting or exceeding customer expectations by providing quality, utility, or satisfaction.
is the money remaining after essential expenses, such as taxes and basic living costs, have been deducted. This income is available for non-essential, discretionary spending on luxury items, entertainment, and other non-essential goods and services.
represents the percentage of total market sales or revenue that a specific company or product captures. It is a crucial metric for businesses to evaluate their competitive position and performance relative to other players in the market.

18 Clues: involves focusing on a small, specialized segment of the market with unique and specific needs. • refers to the total value or volume of a specific market, measured in terms of sales, revenue, or units. • This segmentation involves dividing a market based on criteria, such as location, region, climate, and population density. • ...

LIDA Dispositions 2025-10-01

Across

Caller is calling about the ACP program
Call came through and no one is on the line
Call was not related to Texas Lifeline. Or caller is calling for Lifeline for a different state
Customer called in with questions related to SafeLink/Tracfone.
Customer has a DE record and calls in for anything offered through Texas Lifeline
Completed a certification form with customer. Informs customer when it can be completed.

Down

Used when it's a call with general questions about the program.
Customer called in with questions related to Assurance Wireless
Customer called in with questions on electric program
Customer received an address check letter (Cass Letter).

10 Clues: Caller is calling about the ACP program • Call came through and no one is on the line • Customer called in with questions on electric program • Customer received an address check letter (Cass Letter). • Used when it's a call with general questions about the program. • Customer called in with questions related to Assurance Wireless • ...

Hh 2022-06-30

Across

consumer
analysis work
Impulse
cost
Forecasting
approach
statistical

Down

analysis is asta
Perceptual
customer
omnichannel
more towards direct marketing
length, numbers of product in product mix
Amount for insurance

14 Clues: cost • Impulse • customer • consumer • approach • Perceptual • omnichannel • Forecasting • statistical • analysis work • analysis is asta • Amount for insurance • more towards direct marketing • length, numbers of product in product mix

Product Vocabulary 2023-10-22

Across

A tangible physical item
Items with unique characteristics that buyers are willing to expend considerable effort to obtain
The degree of brand loyalty in which a customer strongly prefers a specific brand and will accept no substitute
Using similar packaging for all of a firm’s products or packaging that has one common design element
Providing identifying, promotional, or other information on package labels
The full legal name of an organization
The initial stage of a product’s life cycle; its first appearance in the marketplace, when sales start at zero and profits are negative
A concept, philosophy, image or issue
Products bought to use in a firm’s operations, to resell, or to make other products
The total group of products a company offers
A legal designation of exclusive use of a brand
products Inexpensive, frequently purchased
A group of products that are closely related
An agreement whereby a company permits another organization to use its brand on other products for a licensing fee
The four stage life cycle of a product
An intangible result of the application of human and mechanical efforts to people or objects
An instance of using an established brand name or trademark on a new product to increase sales
The part of a brand that can be spoken, including letters, words and numbers

Down

The last adopters who distrust new products
The product life-cycle stage when sales rise rapidly, profits reach a peak, and then they start to decline
The marketing and financial value associated with a brand’s strength in a market
The number of product lines in a company
Solves a sudden problem, emergency medical kit, car repairs
Products purchased to satisfy personal and family needs
Marketing strategy that collectively promotes a family of products and services by focusing on promoting the parent brand name
The stage of a product’s life cycle when the sales curve peaks and starts to decline, and profits continue to fall
The practice of using a different brand name for each of a company’s products
The five-stage process of buyer acceptance of a product: awareness, interest, evaluation, trial, and adoption
the marketing of a product or service under two or more brand names
The degree of brand loyalty in which a customer prefers one brand over competitive offerings
A customer’s favorable attitude toward a specific brand
Expensive, thought out purchase
Specific version of a product that is distinct
The stage of a product’s life cycle when sales fall rapidly
The number of product items/variation within each product line
a logo/symbol associated with the brand
The degree of brand loyalty in which a customer is aware that a brand exists and views the brand as an alternative purchase if their preferred brand is unavailable

37 Clues: A tangible physical item • Expensive, thought out purchase • A concept, philosophy, image or issue • The full legal name of an organization • The four stage life cycle of a product • a logo/symbol associated with the brand • The number of product lines in a company • products Inexpensive, frequently purchased • The last adopters who distrust new products • ...

Spectrum 2022-03-29

Across

when a customer hits day 50 in biller without payment
The status of a customer when past due
4 digit number we give all customers
where to go for all your answers
what we offer as a base TV package

Down

when a customers account closes after hard disco
where a customer can view his statements online
what every agent should be using when handling a difficult call
What a customer does when going on vacation
Who a customer would speak with when having tech issues
one of the two billers agents use

11 Clues: where to go for all your answers • one of the two billers agents use • what we offer as a base TV package • 4 digit number we give all customers • The status of a customer when past due • What a customer does when going on vacation • where a customer can view his statements online • when a customers account closes after hard disco • ...

Ch. 10 vocabulary 2017-03-10

Across

a person or business to whom merchandise is sold
credit is used for total amount of sale
credit for a customer for returned merchandise
for prepared by vendor for merchandise returned
a report that summarizes cash and card sales
a report of credit card sales from POS

Down

cash is received for total amount of sale
journal used to record sales on account
a journal used to record when cash is received
a cash discount taken in sales by a customer
computer used to collect and store sales information
credit for a customer for merchandise not returned
a tax on sales or merchandise
process of preparing a batch report

14 Clues: a tax on sales or merchandise • process of preparing a batch report • a report of credit card sales from POS • journal used to record sales on account • credit is used for total amount of sale • cash is received for total amount of sale • a cash discount taken in sales by a customer • a report that summarizes cash and card sales • ...

nyle vocab 2024-11-20

Across

should be a business's top prior Customers: The people who buy goods and services
Advantage Complaint: A customer's expression of dissatisfaction
Correct; error-free
service mindset: The belief that providing customers with excellent

Down

Courteous; respectful
Any paid form of nonpersonal presentation of ideas, goods, or
Able to accomplish a task using a minimum amount of time and effort
Something required or essential that is lacking
satisfaction: A measure of how well a business has met its customers'

9 Clues: Correct; error-free • Courteous; respectful • Something required or essential that is lacking • Any paid form of nonpersonal presentation of ideas, goods, or • Advantage Complaint: A customer's expression of dissatisfaction • Able to accomplish a task using a minimum amount of time and effort • service mindset: The belief that providing customers with excellent • ...

Outsourcing Crossword 2023-02-20

Across

Country that skyrocketed in popularity for BPO during COVID
Productivity app provider used by many BPOs and their clients
Acronym for a KPI that measures customer advocacy
Pricing model where "per call" is an example
Industry term for an inhouse operations centre
Term for non-customer facing operations
New Zealand is an example of a ___ destination for the Australian market.
A place Tim Evans thinks is best avoided in BPO site visits
Acronym for the KPI that measures customer satisfaction

Down

Number of degrees celsius temperature in Philippines contact centre
Pricing model where "per sale" is an example
Most popular English-language contact centre outsourcing destination
Most cost-competitive offshoring destination in a World Bank study
"O" in DBOT stands for...
Country that pioneered offshoring services
Challenger outsourcing destination which has built a centre of excellence for customer acquisition and retention work

16 Clues: "O" in DBOT stands for... • Term for non-customer facing operations • Country that pioneered offshoring services • Pricing model where "per sale" is an example • Pricing model where "per call" is an example • Industry term for an inhouse operations centre • Acronym for a KPI that measures customer advocacy • Acronym for the KPI that measures customer satisfaction • ...

Are you game? 2020-08-04

Across

That one day when the race doesn't happen in Sweden
Team responsible for creating and maintaining Web and Customer APIs
CEO of Svensk Travsport (5,5)
Elitloppet takes place on this racetrack
_______ weeks is the typical Sprint duration across all the teams
Name of the Sports Database
The betting company of Swedish trotting and galloping sport
Front-end of the Sport App is built on
The service that is used by gambling companies to get real time data is (7,6)
The action to mark a horse disqualified
Total # of horse racing tracks affiliated with Svensk Travsport (6,5)
_____________.se is the recent addition in the websites, that is focused on providing information about trotting schools and courses
A lightweight cart with two wheels and a seat for the driver only, generally pulled by horses, which is used for harness races

Down

Elitloppet is traditionally raced on the ________ Sunday of May
travsport.se fetches the data for trotting statistics and racing calendars via this API
The head organization responsible for Swedish Trotting (6,9)
_____ Status Display is the interface used by SOTA users and Judges
One of the dominating countries in Trotting Sport
HSS DataBase was moved to cloud in this data center
Which team primarily works on Sport Data?
Head of IT at Svensk Travsport (6,6)
The queues in Evergreen are built on
travsport.se and travskola.se websites are developed and managed by ________ team
one of the most prestigious international events in trotting
An important part of Swedish culture that is often translated as "a relaxing coffee and cake break"

25 Clues: Name of the Sports Database • CEO of Svensk Travsport (5,5) • Head of IT at Svensk Travsport (6,6) • The queues in Evergreen are built on • Front-end of the Sport App is built on • The action to mark a horse disqualified • Elitloppet takes place on this racetrack • Which team primarily works on Sport Data? • One of the dominating countries in Trotting Sport • ...

Are you game? 2020-08-13

Across

That one day when the race doesn't happen in Sweden
Team responsible for creating and maintaining Web and Customer APIs
CEO of Svensk Travsport (5,5)
Elitloppet takes place on this racetrack
_______ weeks is the typical Sprint duration across all the teams
Name of the Sports Database
The betting company of Swedish trotting and galloping sport
Front-end of the Sport App is built on
The service that is used by gambling companies to get real time data is (7,6)
The action to mark a horse disqualified
Total # of horse racing tracks affiliated with Svensk Travsport (6,5)
_____________.se is the recent addition in the websites, that is focused on providing information about trotting schools and courses
A lightweight cart with two wheels and a seat for the driver only, generally pulled by horses, which is used for harness races

Down

Elitloppet is traditionally raced on the ________ Sunday of May
travsport.se fetches the data for trotting statistics and racing calendars via this API
The head organization responsible for Swedish Trotting (6,9)
_____ Status Display is the interface used by SOTA users and Judges
One of the dominating countries in Trotting Sport
HSS DataBase was moved to cloud in this data center
Which team primarily works on Sport Data?
Head of IT at Svensk Travsport (6,6)
The queues in Evergreen are built on
travsport.se and travskola.se websites are developed and managed by ________ team
one of the most prestigious international events in trotting
An important part of Swedish culture that is often translated as "a relaxing coffee and cake break"

tiemxhtb1188 2020-08-13

Across

That one day when the race doesn't happen in Sweden
Team responsible for creating and maintaining Web and Customer APIs
CEO of Svensk Travsport (5,5)
Elitloppet takes place on this racetrack
_______ weeks is the typical Sprint duration across all the teams
Name of the Sports Database
The betting company of Swedish trotting and galloping sport
Front-end of the Sport App is built on
The service that is used by gambling companies to get real time data is (7,6)
The action to mark a horse disqualified
Total # of horse racing tracks affiliated with Svensk Travsport (6,5)
_____________.se is the recent addition in the websites, that is focused on providing information about trotting schools and courses
A lightweight cart with two wheels and a seat for the driver only, generally pulled by horses, which is used for harness races

Down

Elitloppet is traditionally raced on the ________ Sunday of May
travsport.se fetches the data for trotting statistics and racing calendars via this API
The head organization responsible for Swedish Trotting (6,9)
_____ Status Display is the interface used by SOTA users and Judges
One of the dominating countries in Trotting Sport
HSS DataBase was moved to cloud in this data center
Which team primarily works on Sport Data?
Head of IT at Svensk Travsport (6,6)
The queues in Evergreen are built on
travsport.se and travskola.se websites are developed and managed by ________ team
one of the most prestigious international events in trotting
An important part of Swedish culture that is often translated as "a relaxing coffee and cake break"

Business Finance Chapter 4 Vocabulary 2023-10-26

Business Finance Chapter 4 Vocabulary crossword puzzle

Across

electronic banking service machine, more commonly called a cash machine
an organization of several countries created to provide financing for economic development to countries in a region
the legal agreement for one party to control property for the benefit of another
type of sale in which merchants accept debit cards to pay for purchases
the process of buying and selling government securities
a type of financial institution offering a complete range of services
bank card that allows user to obtain or use money from a checking account
paying checks among different banks in different cities

Down

boxes in well-guarded bank vaults, used by customers to store valuable objects and documents
a secured postal box used to receive customer payments
an agency that helps promote economic cooperation by maintaining an orderly system of international trade and exchange rates
the rate the Fed charges on loans to member banks
the percentage of funds that a bank is required to hold
International Bank for Reconstruction and Development; created in 1944 to provide loans for rebuilding after World War II
a Federal Reserve Bank; one of which is located in each Federal Reserve district
the use of computers and other technology for banking activities
a bank for banks; created to supervise and regulate member banks to help them serve the public efficiently
loans to business enterprises for various company needs
funds for paychecks and government payments are deposited electronically into specified customer accounts and are available automatically
that belong to the Federal Reserve System

20 Clues: that belong to the Federal Reserve System • the rate the Fed charges on loans to member banks • a secured postal box used to receive customer payments • the percentage of funds that a bank is required to hold • the process of buying and selling government securities • loans to business enterprises for various company needs • ...

Unit 10-15 Crossword 2023-03-01

Across

sets of policies and practices meant to reverse historical trends of discrimination against individuals with certain identities
ability to understand another person’s experience without using stereotypes
technical durability is a term that shows how long the product lasts before becoming technically out of date
there are models and ... that emphasize the human dimension in improving quality
company employees, shareholders and customers, the community as whole are referred as ...
100 per cent quality is never achieved and ther is also a room for ...
reliability is a wider term of ...
accounting for some meaningful, definable domain of a business enterprise’s activities that have social impact
three main areas of emotional intelligence are drivers, constrainers and ...

Down

the practice of comparing business processes including looking outside the company at how other companies in the same industry do things is called competitive ...
a limit that prevents women and minorities from getting promoted to the highest levels of companies and organisations
a measure of someone's emotional awareness and self-awareness is emotional ...
a personality trait that is characterized by putting a lot of effort into your work, doing your best
in manufacturing process everything must be done right...
recognition of customers when service meets customer expectations is called customer...
synonym for "mistake"
fixed and unjustified
sudden desire to do things you may later regret
the skills you need to work with other people and manage employees
the ability to understand and deal with your emotions and the emotions of others is called emotional ...

20 Clues: synonym for "mistake" • fixed and unjustified • reliability is a wider term of ... • sudden desire to do things you may later regret • in manufacturing process everything must be done right... • the skills you need to work with other people and manage employees • 100 per cent quality is never achieved and ther is also a room for ... • ...

Consumer Chapter 6 Crossword Puzzle 2024-04-03

Consumer Chapter 6 Crossword Puzzle crossword puzzle

Across

nontaxable; something something you pay for if something goes wrong
(2 words) a cash payment made by customer or value of trade in
(2 words) sell car yourself
(2 words) amount of miles you are allowed to drive
(3 words) hit by someone without insurance
(2 words) history of the car (who owned, service history, etc.)
(2 words) expected value at the end of the lease
(3 words) company will buy and sell it
(2 words) length of time for the lease, 12 or 24 months
(3 words) anything such as extended warranties that may be exempt from sales tax
renting a vehicle
(3 words) Average annual depreciation/original price
(3 words) website to check your car value
loss of value

Down

discounts by manufacturer or car dealer
(3 words)covers everything from the front to the back
(2 words)amount customer has to pay; amount usually borrowed from the car dealer
(2 words) injuries to others
(2 words) License and title transfer fees
(2 words) price negotiated by dealer and buyer
damage to your property/vehicle
(2 words) tax computed on purchase price
(2 words) "out the door" price. Total purchase price, sales tax, fees, and nontaxable
covers your vehicle
(2 words) charge one extra month of rent; cosmetic repairs; you will get this money back if there is no damage
(2 words) damage to others
sticker price; price on the sticker on a new car & other information
bodily injury/property damage

28 Clues: loss of value • renting a vehicle • covers your vehicle • (2 words) damage to others • (2 words) sell car yourself • (2 words) injuries to others • bodily injury/property damage • damage to your property/vehicle • (3 words) company will buy and sell it • discounts by manufacturer or car dealer • (2 words) tax computed on purchase price • (2 words) License and title transfer fees • ...

Business Operations Revision Activity 2024-10-06

Business Operations Revision Activity crossword puzzle

Across

Manufacturing where products move continuously along a production line.
The routes a product takes to get from the maker to the buyer.
Using computers to control machines in manufacturing.
Using robots in the manufacturing process.
The steps involved in selling something, from start to finish.
Software used to design products on a computer.
What makes a business stand out from the others.
Producing goods with the minimum amount of wasted resources.
Buying and selling things online.
The amount of output produced compared to the input.
Processes to ensure that products or services consistently meet required standards.
production Making a single, one-off item for a customer.
The process of getting the supplies a business needs.
production Making a group of identical items, then switching to another group.
Trying to reduce the amount of materials and energy that are wasted.
The whole system of getting supplies, making things, and selling them.

Down

The different ways that goods can be manufactured.
When a customer comes back to buy the same product again.
Helping customers with their needs and resolving issues.
When customers stick with the same brand or company.
How much of its potential output a factory is actually producing.
Organising the transport and storage of goods.
How happy customers are with the things they buy or the service they receive.
Making sure a business has the right amount of goods available.
Where machines do tasks with little or no human involvement.

25 Clues: Buying and selling things online. • Using robots in the manufacturing process. • Organising the transport and storage of goods. • Software used to design products on a computer. • What makes a business stand out from the others. • The different ways that goods can be manufactured. • When customers stick with the same brand or company. • ...

Spotlight 2025-03-26

Across

Harris Scarfe Price Match Policy.
one of the 2 deferred action where the item needed to be returned first for assessment before a replacement or refund is processed.
Covers product defects and may require contacting the manufacturer.
portal used to lodge Australia post delivery enquiry.
Spotlight Price Match Policy.
portal used to generate return labels and pick ups for Australia Post
System used to view order details, process returns and load replacements & refunds.
dummy code for Spotlight when processing return for an unknown item on backoffice
Available for orders over $120 (excluding bulky items).

Down

SAP system used to locate proof of purchases made in store.
Payment option that allows you to split your purchase into installments.
pre-paid cards that can be used to purchase products in store and online.
Department/ Team that we contact for issues such as online product descriptions/ names, incorrect online images, etc..
Spotlight department responsible for party essentials, including balloons, decorations, and costumes.
A service that lets you pick up your order from a store.
type of marketing email sent to an individual customer based on specific factors to encourage the customer to shop with or return to the brand.
another name for product EAN.
System used to check and view store stocks.
Anaconda department responsible for Kayaks, paddle boards, boats, life jackets.
dummy code for Anaconda when processing return for an unknown item on back office.
a requirement that customers must provide when they receive damaged items.
Spotlight department specializing in curtains, blinds, tracks, and related window furnishings.

22 Clues: another name for product EAN. • Spotlight Price Match Policy. • Harris Scarfe Price Match Policy. • System used to check and view store stocks. • portal used to lodge Australia post delivery enquiry. • Available for orders over $120 (excluding bulky items). • A service that lets you pick up your order from a store. • ...

25338 2025-10-27

Across

: Predicting future outcomes based on past data
: The standard or degree of excellence of a product
: A programming language used to manage and query databases
: Carrying out a business plan or task
: Finds or recognizes key information or patterns
: The group of people working in an organization
data : Data that directly helps in solving a business problem
: Analytics that explain why something happened
: Analytics that describe what has happened in the past
: A group of companies that produce similar products or services
approach : A method that combines two or more techniques
: A set of connected processes or tools that work together
: Analytics that forecast what is likely to happen in the future
: Software to manage customer relationships and interactions

Down

: A programming language widely used for data analysis
: Using technology to perform tasks without human help
: To study data carefully to find useful information
data : Information collected automatically by devices or sensors
: Spreadsheet software used for calculations and charts
: Graphs that show frequency distribution of data
thinking : Logical analysis of facts to make sound decisions
: An organization that provides goods or services to earn profit
: The process of finding and hiring employees
: Data related to location or area
: Data describing population characteristics like age or income
: A person or company that buys or uses a product or service
: Maintaining accuracy and reliability over time
time : The total time taken to complete one process
: Deciding goals and how to achieve them
: The amount of money spent to produce goods or services

30 Clues: : Data related to location or area • : Carrying out a business plan or task • : Deciding goals and how to achieve them • : The process of finding and hiring employees • : Predicting future outcomes based on past data • : Analytics that explain why something happened • : The group of people working in an organization • : Maintaining accuracy and reliability over time • ...

1.1.1 The dynamic nature of business 2017-09-26

1.1.1 The dynamic nature of business crossword puzzle

Across

an act that a business carries out for you ion exchange for money
when a product no longer exists
the use of the internet for buying and selling products
customers willingness and ability to pay for products and services
changing products and services to met customers changing needs

Down

factors that help a business succeed against its competitors
anything capable of satisfying customer needs, often tangible
accessing the internet through mobile devices

8 Clues: when a product no longer exists • accessing the internet through mobile devices • the use of the internet for buying and selling products • factors that help a business succeed against its competitors • anything capable of satisfying customer needs, often tangible • changing products and services to met customers changing needs • ...

HCSC TERMS 2019-04-01

Across

service request- found in dashboard
System where EOB’s, Evidence of OI, FNOT’s and Correspondence can be found
Contract provision in a health care plan that is applied when a patient is covered by 2 or more group health insurance plans
another way to view info about the subscriber/patient. Customer service platform where notes from incoming calls are kept
-Explanation of Benefits
Centers for Medicare and Medicaid Services
eligibility System for Group Plans
System located in HCSC systems that house Commercial COB information
Work in Progress
Financial Suspense System
Folder Note- special processing instructions – found in ECM
term for claims that are performed in a different state than the policy is from
Lock stored within claim lock application database-located in related links in GUI or through FYI blue
Placing a match on hold for later review
Part C Medicare Advantage- type of health insurance the provides coverage within Part C of Medicare
Graphical User Interface- uses windows icons and menus and can be manipulated by a mouse
Refund Credit
Employment Verification Process used to verify status of an employee (ex: COBRA, retired active)
Notating an account that you are in the process of listing matches/family file

Down

Used to look up and review Medicare records instead of calling Medicare
Source Location of standard operating procedures, can be located through FYI Blue or Related links in GUI
part of member verification used to update COB solutions & Bluestar
Consumer Driven Health Plan, amount paid by a member’s FSA/HSA/HRA
Date of Service- the date a service was performed
– system used to look for EOB’s on ITS claims (claims ending in H) also known as B2
When a patient is covered by two BCBS policies within our 5 states
Health Care Service Corporation, consists of five states IL, MT, NM, TX, OK
System used for EOB’s for all claim types
Number A 4 digit number used in trilogy to identify what state a claim is processed in and if Non –ITS, ITS, Individual or Medicaid.
To send a claim over for approval and receive credit for overpayment
Retail Retro- Used to check Eligibility in Retail (Non Group) accounts
System used specifically to check for EOB’s for ITS claims
Eligibility system for individual plans
Consolidated Omnibus Budget Reconciliation Act
To remove a match from WIP
Real Time Benefits

36 Clues: Refund Credit • Work in Progress • Real Time Benefits • -Explanation of Benefits • Financial Suspense System • To remove a match from WIP • eligibility System for Group Plans • service request- found in dashboard • Eligibility system for individual plans • Placing a match on hold for later review • System used for EOB’s for all claim types • ...

Clever Consumers - Cross Word 2013-11-24

Clever Consumers - Cross Word crossword puzzle

Across

An agent who supplies goods to retailers
These people must perform with care and skill, fit for the particular purpose they are supplied for and must give out a reasonable price for the product
Guarantees Act/ these people are a foundation piece of the law making, its role is to product consumers
These people must match the description given by the consumer
The ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.

Down

This includes pretty much everything in and around the home
Have a wish to possess or do something
a person who buys goods or services from a shop or business
A person that makes, grows or supplies goods for sale
A formal assurance that certain conditions will be filled, especially that a product will be repaired or replaced if not of a specified quality.
A person who purchases goods for personal use
Guarantees Act/ These people are a foundation piece of the law making, its role is to product the consumers
A person who buys and sells goods, currency or shares a product

13 Clues: Have a wish to possess or do something • An agent who supplies goods to retailers • A person who purchases goods for personal use • A person that makes, grows or supplies goods for sale • This includes pretty much everything in and around the home • a person who buys goods or services from a shop or business • ...

The PNC Experience 2014-05-27

Across

what we offer to all by making financial well-being achievable for all ,though an experience tailored to our customers.
getting to know our customers on a deeper level, & giving them the ability to do business with us when, where & how they want, we make every day just a little easier.
It's knowing where you stand today,& having options for tomorrow. It's about more control & less stress, being more confident in the decisions you're making & knowing where to turn for trusted guidance.
the 4 fundamental ways we provide an exceptional experience, tailored to each our our lines of business & segments
by offering customers actionable insight, & providing access to the tools & expertise they need to see all their options
helping customers see their options in new ways, so they can make decisions with confidence
trusted service & support & timely information that builds customer confidence & exceeds expectations at every turn.
It impacts every part of our brand, differentiating us from our competition, building customer loyalty, and transforming our company.
WHAT we offer & HOW we deliver it
by taking a personalized approach & delivering specialized capabilities, we help customers effortlessly act on the best possible decisions, wherever & whenever they want

Down

what the customer gives us in return when we deliver on our brand. Ideally they'll reward us with their changed behaviors, fees, balances, & loyalty.
providing customers access to the right expertise, tools & solutions, we foster ease & help them meet their unique needs.
Why we exist as a company: To foster achievement & create a sense of financial well-being for all

WIMS Crossword V2 2020-08-25

Across

POs that have multiple tracking numbers assigned may have received some of the shipment, but this may show within this My Account as_____.
How long should the customer wait to receive a replacement after the item has been confirmed delivered?
The _______________ should always be checked to determine what the issue is.
If the PO is marked shipped and there are no tracking details, the wizard path would be?
If there are no updated scans this could mean that there is a ‘what’ in shipping
Supplier is confident that the carrier has picked up the item, and it has left the warehouse, this is considered ‘what'.
You should always run ________ if the customer inquires about delivery.
To check the status of a replacement part we should not run WIMS, but create a ___________________ inquiry ticket
If the item was damaged in transit, and the customer never received this, there was an __________ on tracking or the item was returned to the sender.
There was a tracking number assigned, but the item has not left the warehouse, the error is where?
If the carrier couldn’t deliver the item because there was an issue with the address or label, the item may have been ___________ to sender.
If the supplier is restricted, or could not be reached when called, we must create ‘what’?

Down

The supplier advised that they forgot to ship the second box, the issue is that the supplier already confirmed an __________ shipment.
Over 80% of small packages come by the end of the ______________day after expected delivery.
Have the customer verify what information to ensure that the item was delivered to the correct place.
The customer can track their packages through?
the status of the order was confirmed by the carrier that the item delivered, and the customer has waited the asked amount of time and looked around their home, all or part of the item has already been __________ lost.
There was a tracking number, but the item cannot be tracked. The issue can be showing no ___________ or is invalid.
To check the status of a replacement part we should not run WIMS, but create a ___________________ inquiry ticket.
If the customer ordered a quantity of 2, but only one was delivered the issue is the customer missing all or ______ of the item.
. If the item has been picked up from the warehouse, but there is a delay with the scans, where in the lifecycle is the issue?
This tracking number, 1ZV5E0620367298043, is associated with which carrier?
For small parcels the estimated delivery date indicated with the item will arrive at the customer’s _______.
This tracking number, 772644036266, is associated with which carrier?

24 Clues: The customer can track their packages through? • This tracking number, 772644036266, is associated with which carrier? • You should always run ________ if the customer inquires about delivery. • This tracking number, 1ZV5E0620367298043, is associated with which carrier? • The _______________ should always be checked to determine what the issue is. • ...

HCSC TERMS 2019-04-01

Across

-Explanation of Benefits
Number A 4 digit number used in trilogy to identify what state a claim is processed in and if Non –ITS, ITS, Individual or Medicaid.
System used specifically to check for EOB’s for ITS claims
Employment Verification Process used to verify status of an employee (ex: COBRA, retired active)
System located in HCSC systems that house Commercial COB information
Real Time Benefits
Used to look up and review Medicare records instead of calling Medicare
Refund Credit
Work in Progress
Eligibility system for individual plans
part of member verification used to update COB solutions & Bluestar
To send a claim over for approval and receive credit for overpayment
Placing a match on hold for later review
another way to view info about the subscriber/patient. Customer service platform where notes from incoming calls are kept
Part C Medicare Advantage- type of health insurance the provides coverage within Part C of Medicare
Contract provision in a health care plan that is applied when a patient is covered by 2 or more group health insurance plans
System used for EOB’s for all claim types

Down

Source Location of standard operating procedures, can be located through FYI Blue or Related links in GUI
Folder Note- special processing instructions – found in ECM
eligibility System for Group Plans
Health Care Service Corporation, consists of five states IL, MT, NM, TX, OK
Graphical User Interface- uses windows icons and menus and can be manipulated by a mouse
– system used to look for EOB’s on ITS claims (claims ending in H) also known as B2
Consolidated Omnibus Budget Reconciliation Act
Consumer Driven Health Plan, amount paid by a member’s FSA/HSA/HRA
When a patient is covered by two BCBS policies within our 5 states
To remove a match from WIP
Retail Retro- Used to check Eligibility in Retail (Non Group) accounts
Centers for Medicare and Medicaid Services
term for claims that are performed in a different state than the policy is from
Date of Service- the date a service was performed
Financial Suspense System
Notating an account that you are in the process of listing matches/family file
service request- found in dashboard
Lock stored within claim lock application database-located in related links in GUI or through FYI blue
System where EOB’s, Evidence of OI, FNOT’s and Correspondence can be found

Crossword Collaborative Crossword 2021-06-21

Crossword Collaborative Crossword crossword puzzle

Across

In ElsaPro, 020 indicates what damage type?
This button should only be pressed once within 5 seconds after switching on the ignition
A service document with red, green, and yellow indicators
These absorb the gas pressure resulting from combustion and transfer it via the connecting rods to the crankshaft
In the 2019 Audi A8, what control system is the "master" for air suspension and damping?
Audi Hybrid and electric vehicles
Side impact bars distribute
Air Suspension with what control is standard on the A8?
A part that has had all wearable components replaced
Third option view for 2016 Audi TTS "virtual cockpit"
In the 2019 Audi e-tron, a battery module consists of 12 of these
Using the Dealer Internal Escalation Checklist helps to...
All fundamental components of the 2019 Audi A8 front axle are constructed from this
Name for the type of hybrid that uses both or either the internal combustion engine and/or electric motor drive to power the wheels
The Trailer Load Information owner manual supplement is placed in this compartment
Contact TAC with what applicable number?
The first step in Audi Core Service
A Warranty Key of "U10" impacts the coverage on this component
Energy Recovery

Down

Recommended to keep a vehicle running smoothly
This describes a value of a product for a customer
Audi AWD system
The fourth character in and Audi VIN number represents this
Service quality impacts market share, service loyalty, and...
This Elsa2Go section provides important details about Open Campaigns and more
This coating ensures that the pistons can slide over the inner surface of the culinder with as little friction as possible
Damage that occurs during a campaign or update repair, or damage that is the direct result of the condition that necessitated the repair
GFF for the e-tron/Sportback/GT must be started in which Drive mode?
In the 2020 Audi A8 TSFI e, the lithium ion battery is located in this space
Standard maintenance for all Audi Models includes checking this function
Symbol indicating warning message in virtual cockpit
One of the four Advanced Driver Assistance Program sensors
The Head Up light level will change as which other light condition changes?
There are four in each Audi Core Service Process phase
Converts the reciprocating motion of the pistons into a rotary motion
An ECM update could be for this
Type of steel used for the 4.0L Crankshaft

37 Clues: Audi AWD system • Energy Recovery • Side impact bars distribute • An ECM update could be for this • Audi Hybrid and electric vehicles • The first step in Audi Core Service • Contact TAC with what applicable number? • Type of steel used for the 4.0L Crankshaft • In ElsaPro, 020 indicates what damage type? • Recommended to keep a vehicle running smoothly • ...

Math crossword puzzle 2025-03-27

Across

the amount of increase in a value, expressed as a percentage of the original value.
the reduction of a quantity expressed as a percentage of the original value.
one where the ratio between two variables is not constant, meaning the relationship is not directly proportional.
quantifies the relative difference between two values, expressed as a percentage, indicating either an increase or decrease
a sum of money given voluntarily beyond the obligation for a service, typically calculated as a percentage of the bill.
a simple calculation based on the percentage of a retail price of a good or service.
the point where the x-axis and y-axis intersect in a two-dimensional coordinate system, represented by the coordinates (0, 0).
The selling price is the amount a customer pays for a product or service.
the cost of borrowing money (for borrowers) or the return earned on savings and investments (for lenders), typically expressed as a percentage of the principal amount.
the amount added to the cost of a product to determine its selling price, often expressed as a percentage of the cost.

Down

a percentage of a total sales amount paid to an employee or agent for selling products or services.
A fee is a payment made for a service, transaction, or privilege, distinct from wages or salaries.
the difference between a measured or calculated value and the accepted or true value, often expressed as an absolute or relative error, or as a percentage.
the price a retailer pays to a wholesaler for goods, typically a lower price per unit for buying in bulk, and it's calculated by adding the total cost of goods (including materials, labor, and overhead) to the desired profit margin.
the constant value of the ratio between two proportional quantities
a ratio that compares two quantities with different units, where the second quantity is one unit.
exists between two variables where their ratio is constant, meaning as one variable changes, the other changes at the same rate.
a number or ratio that can be expressed as a fraction of 100.
a way of comparing two or more quantites.
a technique used to calculate the proportion of interest paid on a sum over a set time period at a set rate.
an additional amount of money given, usually as a percentage of the total bill, to thank someone for their service.
the initial amount of money borrowed or invested, on which interest is calculated.

22 Clues: a way of comparing two or more quantites. • a number or ratio that can be expressed as a fraction of 100. • the constant value of the ratio between two proportional quantities • The selling price is the amount a customer pays for a product or service. • the reduction of a quantity expressed as a percentage of the original value. • ...

Virtual Victory 2023-10-22

Across

The practice of reducing or eliminating unnecessary inventory to save costs and improve efficiency
An approach that aims to reduce waste and improve efficiency by eliminating non value added activities in a process
The practice of transferring certain business functions or processes to an external service provider
The amount of time it takes for a product or service to move through a specific process
The degree to which a product, service or process meets specified standards and customer expectations
A set of performance measurements that help evaluate the success of an organization or a specific process
The process of managing and optimizing an organizations workforce to meet business goals and objectives
The practice of optimizing production processes to reduce waste, improve efficiency and enhance quality
A diagram that illustrates the sequence of steps in a process, often used for process analysis and improvement
A method of identifying and prioritizing issues or problems in a process based on their impact and frequency

Down

The process of analyzing and improving an existing business process to optimize its performance
The degree to which something is successful in producing a desired result
The process of finding and resolving defects or issues in a product or process to maintain quality
A system for controlling the flow of materials, information and finances as they move through the supply chain
The sequence of steps that must be taken to complete a specific task or project
The movement of people, animals and goods from one place to the other

16 Clues: The movement of people, animals and goods from one place to the other • The degree to which something is successful in producing a desired result • The sequence of steps that must be taken to complete a specific task or project • The amount of time it takes for a product or service to move through a specific process • ...

Vocab Set 5 - Objections & Closes 2022-02-14

Vocab Set 5 - Objections & Closes crossword puzzle

Across

A method of used to overcome objections when it is based on misinformation
A selling method that permits the salesperson to acknowledge objections as valid, yet still offset them with other features and benefits.
Obtaining an agreement to buy
A method used when salesmen ask previous customers for names of potential customers
A selling method that converts a customer's objection into a selling point.
providing solutions to customers' problems by finding products that meet their needs
A method of handling the objection that involves recommending a different product that would satisfy the customer's needs.

Down

the method in which you ask for the sale
A closing method where you explain services that might overcome obstacles or problems
A closing method that encourages a customer to make a decision between two items
A closing method used when a product is in short supply or when the price will be going up in the near future
A closing method initially used to close the sale; even if it doesn't work, you'll learn something from the attempt
concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.

13 Clues: Obtaining an agreement to buy • the method in which you ask for the sale • A method of used to overcome objections when it is based on misinformation • A selling method that converts a customer's objection into a selling point. • A closing method that encourages a customer to make a decision between two items • ...

AWS Services 2025-04-07

Across

A fully managed machine learning service that helps developers build, train, and deploy models quickly.
A monitoring and observability service that provides logs, metrics, and traces
A service that enables event-driven computing using messages and notifications.
A data warehousing service designed for complex queries on petabyte-scale data.
The AWS service that automates infrastructure provisioning using code templates.
A service used to spin up and manage virtual machines in AWS.
A service that provides API hosting and management, including rate limiting and security.
A fully managed Kubernetes service that makes it easier to run containerized applications at scale.
A service that provides highly scalable and fully managed message queuing.
AWS’s globally distributed storage system with lifecycle policies and Glacier for archiving.

Down

This service allows you to run containerized applications without managing servers or clusters.
AWS service for running SQL-based analytics directly on S3 data without requiring a traditional database.
This AWS service lets you run serverless applications without provisioning or managing servers.
AWS’s managed NoSQL database, known for single-digit millisecond latency.
An AWS networking service that allows secure connections between VPCs and on-premises networks.
This AWS service is a fully managed relational database with automated backups and replication.
An AWS security service that helps manage identities and access to resources.
A managed distributed streaming platform often compared to Apache Kafka.

18 Clues: A service used to spin up and manage virtual machines in AWS. • A managed distributed streaming platform often compared to Apache Kafka. • AWS’s managed NoSQL database, known for single-digit millisecond latency. • A service that provides highly scalable and fully managed message queuing. • ...

Sales Promotion 2023-07-16

Across

a coupon voucher is given to the customer
offering product at special price to clear off excess inventory
offering products at less than list price
product sold on instalment basis at zero percent rate of interest
offering another product along with the purchase of a main product
consumer participate in competitive events organised by the fir

Down

customer is given a coupon on purchase of a product
incentive for sales
offering some extra quantity of the product as a gift to the customer
part of product price is refunded to the customer
customer is offered facility to win instant gift on purchase of a product
offering of free sample product

12 Clues: incentive for sales • offering of free sample product • a coupon voucher is given to the customer • offering products at less than list price • part of product price is refunded to the customer • customer is given a coupon on purchase of a product • offering product at special price to clear off excess inventory • ...

QA Training Crossword 2014-05-03 2014-06-02

QA Training Crossword 2014-05-03 crossword puzzle

Across

Feature used to notify users and groups of a pricing situation that requires attention. Notifications can occur via email or dashboard link.
Contains prices for products or services for a specified time period. It can be defined for the entire business or for a subset of the business, such as a region or a market within a region.
A non-numeric value or characteristic associated with a transaction record.
Waterfall elements such as list price, invoice price, pocket price, and pocket margin. The erosion or changes between them are due to waterfall adjustments.
___ is used to add additional attributes to products and customers based on a specific measure or set of measures.
Unit of measure
The numeric value associated with a transaction record, such as invoice price.
A strategic model of business pricing and profitability.
These aggregate pricing measures provide vital signs of overall health of the business.
A method used to sum values of a set of transactions to display as a single point. Used to summarize data on a Scatter and Bubble chart.
A short name of sources of data used for Dashboards and Self-service Reports.

Down

A user who receives and acts on documents based on an approval workflow.
Criteria used to limit the amount of data retrieval.
A property of a deal or transaction, for example, product or customer. They can be hierarchical, for example, product family > product line > product.
A price element that represents an amount collected from the customer.
Includes one line item from an invoice.
An interface in the Price Manager module of Vendavo. Users can view and edit price elements in it.
In-memory database. A data source for the Vendavo application.
Table used to calculate waterfall elements or to serve as a reference for items used in negotiation.
A concept of granting permission to allow users to view data assigned to a specific group or access specific functions based on role.
The language used for querying entities.
The language used for pricing.
A product or service recommended as an add-on to a line item on a deal.
An amount that is added to or subtracted from a price point on a waterfall. ___ is placed between price points in the price waterfall.
A cell in a Price Console worksheet. Represents a distinct value derived from a Pricemart or policy table.
A component of a dashboard, such as the Chart, Currency, KPI Drill Table, Time Period, Top and Bottom Performers.
The path a document follows to gain approval and become active.
A named set of permissions that are assigned to users.
The customer-specific implementation/configuration of Vendavo.
An XML file that defines the pricemart.

30 Clues: Unit of measure • The language used for pricing. • Includes one line item from an invoice. • An XML file that defines the pricemart. • The language used for querying entities. • Criteria used to limit the amount of data retrieval. • A named set of permissions that are assigned to users. • A strategic model of business pricing and profitability. • ...

Basics of marketing 2022-03-31

Across

a small open-fronted hut or cubicle from which newspapers, refreshments, tickets, etc., are sold.
narrow marketing segmentation
A marketing approach that demonstrates the goodwill of an organization or individual in order to boost its public relations appeal.
A marketing policy aimed at distribution centers to encourage their promotion of a product or services to their customers.
customer must be considered in society marketing concept
marketing help a company to find out whether a newly prospered product will bring profit to company or not
a thing that motivates or encourages one to do something.
pricing product that must be used with the main product
type of market
concept may head to marketing myopia
pertaining to or designating a sale in which the buyer in order to get the item desired must also purchase one or more other, usually undesired, items
information is the third step in research process
media A pull strategy is where interest for a specific product or service is created within a target audience that then demands the product from channel partners.
there are four major factor that effect consumer behaviour namely cultural social personal and
the professional maintenance of a favorable public image by a company or other organization or a famous person.
a regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style.
the buying of goods without planning to do so
physical is one of the marketing mix elements
marketing strategy where a company to reach the maximum number of audience
Sales promotion is one level or type of marketing aimed either at the consumer or at the distribution channel (in the form of sales-incentives).
an amount to be paid for an insurance policy.
The rate at which something occurs or is repeated over a particular period of time or in a given sample.

Down

. the business of selling products or services directly to the public, e.g., by mail order or telephone selling, rather than through retailers.
Actions intended to convince individuals to purchase a good or service.
websites and applications that enable users to create and share content or to participate in social networking.
Activity that supports or provided active encouragement for the furtherance of a cause, venture, or aim.
method of placing online advertisements on web pages that show results from search engine queries
a structured and long-term marketing effort which provides incentives to repeat customers who demonstrate loyal buying behavior.
segmenting customer based on gander occupation and socioeconomic
the most expedient means to transmit information immediately to the widest possible audience
an Internet advertising term for a Web page ad that uses advanced technology
marketing focuses on touting the benefits, ideas, or philosophies of your business, or its entire industry, to enhance or repair its reputation rather than selling a product or service.
entity that sells goods or commodities in small quantities directly to consumers
a project can be
In marketing, promotion refers to any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue.
dissatisfaction will lead
market project the future number characteristics
the activity or profession of producing advertisements for commercial products or services.
a voucher entitling the holder to a discount for a particular product.
a person or business authorised to act an another behalf
what drives a person to buy a product or use a service
marketing activities that are executed in retail between these two partners.
conditions will determine international pricing
a vegan will always seek for animals free products
purchase decision refers to all behaviour positive and negative that is generated from the purchase
the notice or attention given to someone or something by the media
process involved in creating a unique name and image for a product in the consumer mind
cheap and are assumption in production concept
activity that supports or provides active encouragement for the furtherance of a cause, venture, or aim.
the organisation sets an initial high price and slowly lowers the price to make the product available to a wider market
benefit is that the customer is actually buying

51 Clues: type of market • a project can be • dissatisfaction will lead • narrow marketing segmentation • concept may head to marketing myopia • the buying of goods without planning to do so • physical is one of the marketing mix elements • an amount to be paid for an insurance policy. • cheap and are assumption in production concept • conditions will determine international pricing • ...

QA Training Crossword 2014-05-03 2014-06-02

Across

A cell in a Price Console worksheet. Represents a distinct value derived from a Pricemart or policy table.
A component of a dashboard, such as the Chart, Currency, KPI Drill Table, Time Period, Top and Bottom Performers.
A method used to sum values of a set of transactions to display as a single point. Used to summarize data on a Scatter and Bubble chart.
Criteria used to limit the amount of data retrieval.
Table used to calculate waterfall elements or to serve as a reference for items used in negotiation.
An interface in the Price Manager module of Vendavo. Users can view and edit price elements in it.
A property of a deal or transaction, for example, product or customer. They can be hierarchical, for example, product family > product line > product.
Contains prices for products or services for a specified time period. It can be defined for the entire business or for a subset of the business, such as a region or a market within a region.
These aggregate pricing measures provide vital signs of overall health of the business.
The path a document follows to gain approval and become active.
The numeric value associated with a transaction record, such as invoice price.
Includes one line item from an invoice.
A concept of granting permission to allow users to view data assigned to a specific group or access specific functions based on role.
A user who receives and acts on documents based on an approval workflow.
The language used for querying entities.

Down

A price element that represents an amount collected from the customer.
A named set of permissions that are assigned to users.
A non-numeric value or characteristic associated with a transaction record.
Waterfall elements such as list price, invoice price, pocket price, and pocket margin. The erosion or changes between them are due to waterfall adjustments.
A product or service recommended as an add-on to a line item on a deal.
___ is used to add additional attributes to products and customers based on a specific measure or set of measures.
In-memory database. A data source for the Vendavo application.
The customer-specific implementation/configuration of Vendavo.
An amount that is added to or subtracted from a price point on a waterfall. ___ is placed between price points in the price waterfall.
A short name of sources of data used for Dashboards and Self-service Reports.
A strategic model of business pricing and profitability.
Feature used to notify users and groups of a pricing situation that requires attention. Notifications can occur via email or dashboard link.
Unit of measure
An XML file that defines the pricemart.
The language used for pricing.

QA Training Crossword 2014-05-03 2014-06-02

Across

A cell in a Price Console worksheet. Represents a distinct value derived from a Pricemart or policy table.
Criteria used to limit the amount of data retrieval.
Waterfall elements such as list price, invoice price, pocket price, and pocket margin. The erosion or changes between them are due to waterfall adjustments.
A strategic model of business pricing and profitability.
The language used for querying entities.
A component of a dashboard, such as the Chart, Currency, KPI Drill Table, Time Period, Top and Bottom Performers.
___ is used to add additional attributes to products and customers based on a specific measure or set of measures.
Unit of measure
A product or service recommended as an add-on to a line item on a deal.
An XML file that defines the pricemart.
A property of a deal or transaction, for example, product or customer. They can be hierarchical, for example, product family > product line > product.
Table used to calculate waterfall elements or to serve as a reference for items used in negotiation.

Down

A non-numeric value or characteristic associated with a transaction record.
A method used to sum values of a set of transactions to display as a single point. Used to summarize data on a Scatter and Bubble chart.
A user who receives and acts on documents based on an approval workflow.
The path a document follows to gain approval and become active.
A concept of granting permission to allow users to view data assigned to a specific group or access specific functions based on role.
The customer-specific implementation/configuration of Vendavo.
Contains prices for products or services for a specified time period. It can be defined for the entire business or for a subset of the business, such as a region or a market within a region.
A named set of permissions that are assigned to users.
In-memory database. A data source for the Vendavo application.
An interface in the Price Manager module of Vendavo. Users can view and edit price elements in it.
The language used for pricing.
These aggregate pricing measures provide vital signs of overall health of the business.
A price element that represents an amount collected from the customer.
An amount that is added to or subtracted from a price point on a waterfall. ___ is placed between price points in the price waterfall.
Includes one line item from an invoice.
The numeric value associated with a transaction record, such as invoice price.
Feature used to notify users and groups of a pricing situation that requires attention. Notifications can occur via email or dashboard link.
A short name of sources of data used for Dashboards and Self-service Reports.

Week 1 Vocabulary Words 2018-06-20

Week 1 Vocabulary Words crossword puzzle

Across

the polite and right way to do something
say something clearly so others can easily understand you
when you meet someone new for the first time you need to do this
things you can buy or sell

Down

a change from one thing to the next
something you do for others
someone that buys a good or service

7 Clues: things you can buy or sell • something you do for others • a change from one thing to the next • someone that buys a good or service • the polite and right way to do something • say something clearly so others can easily understand you • when you meet someone new for the first time you need to do this

A2 - Selling 2024-11-18

Across

If you buy goods in ________________, you buy large amounts of them. (4)
If the goods you require are out of ________________, they are not available. (5)
Your credit card ________________ are the name, number and expiry date on your credit card. (7)
A ________________ is a company or a person that sells goods to members of the public. (8)
To ________________ means to give someone their money back (e.g. because they are not satisfied with what they have bought). (6)
A ________________ is a person or company that sells goods in large quantities to businesses. (10)
A money-back ________________ is a promise to return the money paid for a product or service if the customer is not satisfied. (9)

Down

________________ is a formal word meaning buy. (8)
An ________________ is a request by a customer for goods or services. (5)
A ________________ is a large area where there are lots of shops, usually a covered area where cars cannot go. (4)
To ________________ means to send goods to a place. (8)
A ________________ is something you buy cheaply or for less than the usual price. (7)
Always ________________ the small print before you sign a sales contract. (4)

13 Clues: ________________ is a formal word meaning buy. (8) • To ________________ means to send goods to a place. (8) • If you buy goods in ________________, you buy large amounts of them. (4) • An ________________ is a request by a customer for goods or services. (5) • Always ________________ the small print before you sign a sales contract. (4) • ...

A little training and a little fun 2017-08-08

A little training and a little fun crossword puzzle

Across

This department handles special deliveries. (Abbreviations)
Another term to describe a work day
Program used to store coupons or upload coupons to a customer’s email.
Bed Bath and Beyond’s bedding brand
Bed Bath and Beyond’s Ceo’s last name
The type of carrier we normally use.
What was Harry Potter?
When a state then becomes the custodian of the funds until the customer claims it
A type of payment that only the customer can use.

Down

Website used to place orders and provide information to the customer.
Noe’s Favorite Color
You use this program to communicate with other BBB employees via chat
A (blank) is issued when an employee calls out or leaves early from work.
A stationary used when a customer receives a call believed to be from us.
When the system flags an order
People use this offer to reduce their subtotal amount

16 Clues: Noe’s Favorite Color • What was Harry Potter? • When the system flags an order • Another term to describe a work day • Bed Bath and Beyond’s bedding brand • The type of carrier we normally use. • Bed Bath and Beyond’s Ceo’s last name • A type of payment that only the customer can use. • People use this offer to reduce their subtotal amount • ...

L2 2019-05-10

Across

The amount you must pay
A need to bring a variant into stock; this can be created by creating sales orders or works orders for a variant that is not in stock
A list of goods sold with prices
Where locks can be removed from records
Document showing what items need to be picked and from where
Company from which goods are purchased
The maximum a customer can spend before paying
A list of components required to make a manufactured variant including quantities
Document produced by OrderWise

Down

Transport of goods from a supplier to you
Transport of goods from you to a customer
This is ticked against a customer record when there is an outstanding balance in an aged period
Area within a warehouse where goods are stored
The amount that you charge to a customer
The process of sending out goods
A variant used to make a manufactured variant

16 Clues: The amount you must pay • Document produced by OrderWise • A list of goods sold with prices • The process of sending out goods • Company from which goods are purchased • Where locks can be removed from records • The amount that you charge to a customer • Transport of goods from a supplier to you • Transport of goods from you to a customer • ...

AWS Services All 2025-05-08

Across

A fully managed machine learning service that helps developers build, train, and deploy models quickly.
A monitoring and observability service that provides logs, metrics, and traces
A service that enables event-driven computing using messages and notifications.
A data warehousing service designed for complex queries on petabyte-scale data
The AWS service that automates infrastructure provisioning using code templates.
A service used to spin up and manage virtual machines in AWS.
A service that provides API hosting and management, including rate limiting and security.
A fully managed Kubernetes service that makes it easier to run containerized applications at scale.
A service that provides highly scalable and fully managed message queuing.
AWS’s globally distributed storage system with lifecycle policies and Glacier for archiving.

Down

This service allows you to run containerized applications without managing servers or clusters.
AWS service for running SQL-based analytics directly on S3 data without requiring a traditional database.
This AWS service lets you run serverless applications without provisioning or managing servers.
AWS’s managed NoSQL database, known for single-digit millisecond latency.
An AWS networking service that allows secure connections between VPCs and on-premises networks.
This AWS service is a fully managed relational database with automated backups and replication.
An AWS security service that helps manage identities and access to resources
A managed distributed streaming platform often compared to Apache Kafka.

SBS Who's Who 2024-04-02

Across

This Client Service Manager's first and last name begin with the same letter
This Implementation Manager's name rhymes with "berry"
Implementation Team Leader who has been with ADP for just over 5 years
Executive Assistant
Director of Client Service who sits in El Paso
Director of Client Service who sits in Elk Grove Village
Client Service Manger - Technical Support Specialist Team
Implementation Executive
Senior Mentor who reports to Luis
This Client Service Manager's first name rhymes with "Harry"
Implementation Leader for Franchise Team
VP - Client Services
SBS VP/GM
Implementation Team Leader
This Client Service Manager is the leader of the "Mad Hatters" client service team
SBS SVP/GM
Local Bus Security Consultant in El Paso

Down

Admin Assistant II who reports to Brian O'Hern
This Client Service Manager is often referred to as "Glo"
This Client Service Manager's last name rhymes with "tunes"
Regional Project Coordinator
Senior Mentor who reports to Rachel
This Implementation Manager shares a name with an "Air Force Ones" & "Hot in Here" rapper
This Implementation Manager shares a name with the patriarch of the fictional Addams Family
our SBS Team Leads report to this Client Service Manager
This Client Service Manager has a last name of Ramirez
This Implementation Manager shares the same last name as the actor who played Hannibal Lecter in The Silence of the Lambs
Client Service Team Leader who sits in El Paso
Client Service Team Leader who sits in Elk Grove
Director - Implementation
Local Bus Security Consultant in Elk Grove
Senior Manager Client Service & Product Support
This Implementation Manager leads the Resource Coordinator Team
Senior Director Client Services
Client Service Manager of the E-Mail Team
Leader of the Elite Implementation Team
Leader of Partner Help Desk/Elite Service Team
This Client Service Manager shares the same first name as a famous story book character of a free-spirited and mischievous young boy who can fly and never grows up
Regional Project Coordinator who sits in Elk Grove Village

39 Clues: SBS VP/GM • SBS SVP/GM • Executive Assistant • VP - Client Services • Implementation Executive • Director - Implementation • Implementation Team Leader • Regional Project Coordinator • Senior Director Client Services • Senior Mentor who reports to Luis • Senior Mentor who reports to Rachel • Leader of the Elite Implementation Team • Implementation Leader for Franchise Team • ...

PTS Chpt 1-4 2023-02-23

Across

________ is served during 6.30am to 10.30am.
The word used in a restaurant refering to the table setting for a person.
atmosphere.
Cutlery used for main fish/seafood courses such as Fish and Chips, Salmon fillet, etc.
___________ your guests with a warm smile when they are about 10 feet away and welcome and greet the guests when they are about 5 feet from you.
A service staff must present a ____ appearance that reflects the image of a clean and neat
A training restaurant where students practise their Hospitality skills.
This is a food or drink served before a meal to stimulate the appetite; typically they come in small portions. Some examples are salads, soups, fried spring rolls, cold cuts and many others.
To have good hygiene you must keep your fingernails clean and _______.
___________ breakfast - is a light breakfast, typically consisting of coffee and bread rolls with butter and jam.
This is usually a sweet course or dish, such as fruits, ice cream, or pastry, served at the end of a meal.
______ is served during 11am to 3pm.
Set menu have a _____ price.

Down

forward to carry out certain task.
The ________ Kitchen is used when practical sessions for cooking are done with the students.
It is important for service staff to maintain a professional image through good _______.
A ______ dining restaurant is a restaurant that serves moderately-priced food in a
To have good hygiene you must shower at least _____ a day.
Always exceed guest’s expectation by going that extra ____.
In the ___ _____ menu, the customers are free to choose from the whole available menu.
Make sure the kitchen floor is always dry and free from ______. No running or playing
Maintain a comfortable ________ with your guests. Excuse yourself when you need to
In a Chinese restaurant, diners use this to eat.
Good customer service will create a good dining ________ resulting in guests coming back to dine in the restaurant.
______ _______in workplace refer to unsafe conditions that can cause injury, illness or death.
To have positive attitude at work you must display ________ body language, gestures and greetings.
____ ___________ restaurants are full service restaurants, with valet service and well- groomed servers in elegant uniforms who will help you to your seats.
When folding napkins, always make sure that your hands are ____.
Plates, dishes, cups, and other similar items, especially the ones made of earthenware.
the Training Rooms.

30 Clues: atmosphere. • the Training Rooms. • Set menu have a _____ price. • forward to carry out certain task. • ______ is served during 11am to 3pm. • ________ is served during 6.30am to 10.30am. • In a Chinese restaurant, diners use this to eat. • To have good hygiene you must shower at least _____ a day. • Always exceed guest’s expectation by going that extra ____. • ...

Elizabet and Lora 2021-02-23

Across

money that a government collects
cost the amount of money charged to a customer in order to deliver an item
to leave our or not include

Down

valuable
price the amount a product will cost before additional charges are added
money that is paid for some service
tax an extra charge added to purchases that goes to a government

7 Clues: valuable • to leave our or not include • money that a government collects • money that is paid for some service • tax an extra charge added to purchases that goes to a government • price the amount a product will cost before additional charges are added • cost the amount of money charged to a customer in order to deliver an item

Crossword Puzzle 2025-03-27

Across

What kind of skill is required in dealing with customer.
Creating a _____ for the job by highlighting its benefits and making it seem appealing.
Fluent in ______ and Cantonese are our job specifications.
AIDA in advertisement include attention, interest, desire and ______.

Down

Our selected method is _______ test.
CYS mainly sells _______ and provides DIY service.
Our company name is Create Your ______.

7 Clues: Our selected method is _______ test. • Our company name is Create Your ______. • CYS mainly sells _______ and provides DIY service. • What kind of skill is required in dealing with customer. • Fluent in ______ and Cantonese are our job specifications. • AIDA in advertisement include attention, interest, desire and ______. • ...

puzzle 2025-08-21

Across

Wrapping up the conversation confidently and positively
The type of questions used to explore needs
A key skill to pick up on verbal cues
A warm greeting given to customers when they enter
What you do to share your name and role
The first phase of the CUE framework

Down

What we aim to uncover through discovery
The third and final phase of the CUE framework
A skill used to acknowledge a customer’s emotions
The second phase of the CUE framework
The emotion you aim to create when discussing current offers, deals or perks
What we do with solutions after understanding the customer
Subtle signals or hints shared by the customer
A hesitation or concern raised by a customer
The mindset to open with when engaging a customer

15 Clues: The first phase of the CUE framework • The second phase of the CUE framework • A key skill to pick up on verbal cues • What you do to share your name and role • What we aim to uncover through discovery • The type of questions used to explore needs • A hesitation or concern raised by a customer • The third and final phase of the CUE framework • ...

TAKE 5 RECAP FOR 6/28 - 7/3 2019-07-03

TAKE 5 RECAP FOR 6/28 - 7/3 crossword puzzle

Across

There are ________ Day promotions starting July 1st. There are promos for scans and impression kits.
_______ after shipment and activation with HFD must be processed via the HFD portal.
We offer a Deaf _______ Service for free for customer who are hearing impaired. Make sure to email Bill Sagal or Danyell Welsh two weeks prior to the customers appointment.
If the customer is interested in plan revision and does not have their aligners yet, please make the jira ________ to Set Up.
We have new scripting for ______ reviews.
There are also 4th of ______ promos for scans and impression kits.

Down

U.S SmileShops with be ________ on July 4th.
Canada & Australia still get ____________ with Aligners. But it is NOT for sale separately.
Please make sure that people email _______ if they want to be an influencer or have a product they think we should be selling. This team does not deal with promotion.
Make sure when making Scan/Ik Gift Card Jiras you are filling out the ________ in the description section.
All ______ will ship by July 12th.
Gift card Jiras are now under a new ______ type : COE
We are not making overdue tickets for non-_________.

13 Clues: All ______ will ship by July 12th. • We have new scripting for ______ reviews. • U.S SmileShops with be ________ on July 4th. • We are not making overdue tickets for non-_________. • Gift card Jiras are now under a new ______ type : COE • There are also 4th of ______ promos for scans and impression kits. • ...

TAKE 5 RECAP FOR 6/28 - 7/3 2019-07-03

Across

U.S SmileShops with be ________ on July 4th.
Canada & Australia still get ____________ with Aligners. But it is NOT for sale separately.
Please make sure that people email _______ if they want to be an influencer or have a product they think we should be selling. This team does not deal with promotion.
We are not making overdue tickets for non-_________.
We have new scripting for ______ reviews.

Down

There are also 4th of ______ promos for scans and impression kits.
All ______ will ship by July 12th.
_______ after shipment and activation with HFD must be processed via the HFD portal.
If the customer is interested in plan revision and does not have their aligners yet, please make the jira ________ to Set Up.
We offer a Deaf _______ Service for free for customer who are hearing impaired. Make sure to email Bill Sagal or Danyell Welsh two weeks prior to the customers appointment.
Make sure when making Scan/Ik Gift Card Jiras you are filling out the ________ in the description section.
There are ________ Day promotions starting July 1st. There are promos for scans and impression kits.
Gift card Jiras are now under a new ______ type : COE

Complaints Handling - Internal Process 2021-03-01

Complaints Handling - Internal Process crossword puzzle

Across

Let the customer know you receive his/her complaint
internal platform to log a complaint
A response that is sent to customers to inform them that we are still investigating their matter
The complaint is in favor of the Bank
the feeling shared by the customer when he/she complains
Another word for complaint
a positive/encouraging note receive from customers or colleagues
A quarterly reporting for complaints is being submitted to them

Down

the final reply that the complaint's owner send to the customer who complained
When a complaint is in favor of the customer
The process to ensure that customer is always informed of the progress
The gathering of evidences from all concerned parties

12 Clues: Another word for complaint • internal platform to log a complaint • The complaint is in favor of the Bank • When a complaint is in favor of the customer • Let the customer know you receive his/her complaint • The gathering of evidences from all concerned parties • the feeling shared by the customer when he/she complains • ...

Business 8 2020-04-26

Across

A business with two or more owners who share the responsibilities and profits/losses.
(aka Retailer), a business that buys goods and resells them to consumers.
Something you can touch.
a person who takes risks and starts a venture to solve a problem or to take advantage of an opportunity
(aka Producer), an individual or business that makes a product.
The process of recording, analyzing, and interpreting the financial or economic activities of a business.

Down

assistance provided, usually in return for payment, that satisfies needs and wants of people or businesses but that does not result in a product that can be touched.
Something that you cannot touch.
A business directly owned by one person who receives all the profits and is responsible for all liabilities.
Someone who buys goods and services also referred to as a customer.
Using savings to earn income.
All the activities involved in getting goods and services from the businesses that produce them to the consumers who wish to purchase them.
The paid use of various types of media (such as television radio, newspapers and magazines) to try to convince consumers to buy a particular product of service.
A business owned by, but existing separately from, its shareholders.
An arrangement for when one business licenses the rights to its name and its procedures to another business or person.
A product or service that consumers no longer want because it has become outdated or outmoded or has been replaced by a new or improved product.

16 Clues: Something you can touch. • Using savings to earn income. • Something that you cannot touch. • (aka Producer), an individual or business that makes a product. • Someone who buys goods and services also referred to as a customer. • A business owned by, but existing separately from, its shareholders. • ...

2.02E Vocabulary 2022-10-21

Across

Any circumstance under which buyers and sellers exchange goods or services for a price
The quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period
price Equilibrium price
Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
The maximum price buyers are willing and able to pay for a product
The situation that exists when supply is greater than demand
The best time for consumers to buy; characterized by large supply, small demand, and low prices
A function of relative prices that encourages producers to change and reallocate their resources; motivators

Down

The amount of satisfaction a good or service will provide a customer
price The point at which the quantity of a product that buyers want to buy is equal to the quantity that sellers are willing to sell at a certain price; equal to both the demand price and the supply price
A function of relative prices that determines who gets the goods and services produced; determining how scarce resources will be distributed
The quantity of a good or service that buyers are ready to buy at a given price at a particular time
People who use goods and services to satisfy their wants
demand The situation that exists when demand is greater than supply
price One price compared to another; the ratio between two prices
The best time for producers to sell; characterized by large demand, small supply, and high prices

16 Clues: price Equilibrium price • People who use goods and services to satisfy their wants • The situation that exists when supply is greater than demand • price One price compared to another; the ratio between two prices • The maximum price buyers are willing and able to pay for a product • demand The situation that exists when demand is greater than supply • ...

Guest Experience Chapter 1 Cutting book 2015-03-17

Guest Experience Chapter 1 Cutting book crossword puzzle

Across

Once service is finished this is your plan to rebook, recommend, and clean your station
Great tool to giver service guests that allow them to see the available journeys and products
We focus on them and direct our conversations to their needs
Show your service guests which products to use and how to create and _____ their look
Procedure used to protect your service guest's skin and clothing
prior to beginning the consultation, ensure your service guest is at_______ and you are facing him/her
Is done to connect with your service guests and build their trust in the first few minutes of their visit
Area in which you set up, organize, and maintain cleanliness
Pamper, listen, recommend, and solve your service guests' __________
Where you write your recommendations for service guest
Used to document the service guest's needs and desires

Down

restate what your service guest has said to ____ your understanding
great service experiences are filled with pleasant ____ that help service guests enjoy the experience
This is recommended with every haircut to take your guests service from ordinary to extraordinary
To identify your service guests' vision for their hair, skin, or makeup and create a gameplan on how to create this look
Listen and __________ your service guests vision for his/her hair
__________ additional services based on what you learn about your guest, and what they need
Process to create a beautiful finished look your service guests will love

18 Clues: Where you write your recommendations for service guest • Used to document the service guest's needs and desires • We focus on them and direct our conversations to their needs • Area in which you set up, organize, and maintain cleanliness • Procedure used to protect your service guest's skin and clothing • ...

Sports Marketing Chapter 2 Vocab 2014-09-17

Sports Marketing Chapter 2 Vocab crossword puzzle

Across

Development Stages in which people advance from childish behavior to mature and and responsible behavior based on principles.
risk Result in either gain or loss.
The study of how goods and services are produces, distributed, and consumed.
System of deciding what is right and what is wrong.
The study of the relationships between individual consumers and producers.
The possibility of financial gain or loss or personal injury.
The form in which businesses pay the cost of insurance.
risk Pure risk for which the chances of loss are predictable and the amount of the loss can be estimated.
Statement Shows all revenues received and all expenses incurred over a specific period of time.
risk This includes weather conditions that cannot be avoided.
Motive Making decisions to use resources in ways that result in the greatest profit.
Amount owed for purchases made on credit.
risk Faced by business is due to changes in the business environment, such as the economy.
utility The result of making the product or service available when the consumer wants it.
The amount of money remaining from revenues after all expenses are paid.

Down

utility The amount of satisfaction a person receives from the consumption of a particular product or service.
The money a business receives from the sale of goods and services.
risk When managers could do nothing to prevent the loss.
The study of the economics of the entire society.
utility Results from making the product or service available at an affordable price.
utility When the physical characteristics of a product or service are improved.
risk This can result from customer dishonesty, employee theft, and employee incompetence.
risk If a loss is prevented or the likelihood of its occurrence reduced.
High standards of rules and guidelines in both business and personal life.
Items of value including cash, property, and equipment.
retention Businesses that face uninsurable risks must assume the cost of the risk.
Plan for how available funds will be spent.
of Investment The income from a venture that is distributed to investors.
The business is legally responsible for damages and might have to pay for the medical costs and other losses suffered by an injured person.
Involves budgeting, finding ways to pay the costs of doing business, managing the costs so they do not exceed the revenues coming in, and helping customers pay for products and services.
Sheet Shows the company's assets and its liabilities at a specific point in time.
Developed to predict the expenses to be incurred and revenues to be received from an event
utility Ensures that the product or service is available where the consumer wants it.

33 Clues: risk Result in either gain or loss. • Amount owed for purchases made on credit. • Plan for how available funds will be spent. • The study of the economics of the entire society. • System of deciding what is right and what is wrong. • The form in which businesses pay the cost of insurance. • Items of value including cash, property, and equipment. • ...

Sales 2020-04-17

Across

an arrangement to meet someone at a particular time
a conference or other meeting for discussion

Down

a series of actions to achieve a particular end
a person's regular occupation, profession, or trade
a person who buys goods or a service
sales team delivered a successful ______

6 Clues: a person who buys goods or a service • sales team delivered a successful ______ • a conference or other meeting for discussion • a series of actions to achieve a particular end • a person's regular occupation, profession, or trade • an arrangement to meet someone at a particular time

B2L1 vocabulary 2020-03-02

Across

a person or an organization that buys goods or services
according to the way that someone looks or something seems
behavior that is done on purpose to cause pain to others or animals

Down

doing things or moving carelessly and tending to break things
at first
the quality of being faithful and supporting someone or something
a very large amount of money
to get money for service or work

8 Clues: at first • a very large amount of money • to get money for service or work • a person or an organization that buys goods or services • according to the way that someone looks or something seems • doing things or moving carelessly and tending to break things • the quality of being faithful and supporting someone or something • ...

a mysterious case of thefts on bus 2013-04-07

a mysterious case of thefts on bus crossword puzzle

Across

The man was acting very __________
Tom is ________ for his mid term exams
After going through a phone automated system, I was put on ____ to wait for a customer service representative
He pointed the _____ at his colleague when things went wrong

Down

The past participle form of break
Expensive and precious personal belongings like jewelry
Someone who helps another person to do something illegal or wrong
We set ___ early in the morning

ddfddf 2013-04-10

Across

He pointed the _____ at his colleague when things went wrong
Tom is ________ for his mid term exams
The man was acting very __________
Expensive and precious personal belongings like jewelry

Down

We set ___ early in the morning
The past participle form of break
Someone who helps another person to do something illegal or wrong
After going through a phone automated system, I was put on ____ to wait for a customer service representative

Business enterprise 2013-05-12

Across

What companies sell for profit or donation
A person who buys from a company or business
Businesses use this to attract customers

Down

What employees give
The voluntary giving of help to those in need
An organization or economic system where goods and services are exchanged for one another or for money
The amount of money something costs

7 Clues: What employees give • The amount of money something costs • Businesses use this to attract customers • What companies sell for profit or donation • A person who buys from a company or business • The voluntary giving of help to those in need • An organization or economic system where goods and services are exchanged for one another or for money

Vocabulary Best Shots 5 U1 2022-10-11

Vocabulary Best Shots 5 U1 crossword puzzle

Across

lots of different... (things/...)
without any fault/perfect
customer/sb who shops or dines somewhere or asks for service (at a lawyer's, etc.)
to find again (and get back)

Down

to realize that you have seen sth or sb before
to put somewhere wrong or inappropriate (so you can't find it anymore)
what something consists of/what a book is about

7 Clues: without any fault/perfect • to find again (and get back) • lots of different... (things/...) • to realize that you have seen sth or sb before • what something consists of/what a book is about • to put somewhere wrong or inappropriate (so you can't find it anymore) • customer/sb who shops or dines somewhere or asks for service (at a lawyer's, etc.)

7 principles of marketing 2023-06-07

7 principles of marketing crossword puzzle

Across

way that your products or services are presented to customers
item that addresses a consumer’s wants or needs
location where your product is available for consumers to purchase
marketing communications put out by your brand

Down

amount a consumer pays for a product
service a customer receives from your company
referring to are customers interacting with your brand

7 Clues: amount a consumer pays for a product • service a customer receives from your company • marketing communications put out by your brand • item that addresses a consumer’s wants or needs • referring to are customers interacting with your brand • way that your products or services are presented to customers • ...

Crossword 4 2024-01-05

Across

Monitoring and managing a project's progress
Document outlining step-by-step procedures
Process of moving goods and services from production to consumption

Down

System for managing customer relationships
Systematic examination of a product or service to ensure it meets specified requirements
Process of transforming inputs into outputs
Key point in a supply chain where goods are received and shipped

7 Clues: System for managing customer relationships • Document outlining step-by-step procedures • Process of transforming inputs into outputs • Monitoring and managing a project's progress • Key point in a supply chain where goods are received and shipped • Process of moving goods and services from production to consumption • ...

Sale contracts 2022-10-05

Across

and Payment Milestones- Some sales contracts have clauses so that you don’t get paid unless you meet certain roll-out or milestone requirements.
Use- is the foundation of strategic analytic capabilities.
for Convenience- The termination of convenience clause allows them to do this. Like source code escrow and most favored customer clauses, it’s another one startups should avoid, if possible.
Provisions- Many startups are eventually acquired. If you are acquired, what does it mean for your customers? Assignment provisions set out in advance what happens to a sales contract if you are acquired.
Limitations of Liability- set a cap on how much you, as the vendor, can be sued for.
process by which parties that may have otherwise gone to court instead go to a third-party neutral judge who decides on the outcome.
establish boundaries around what the customer gets

Down

and remedy clauses - what your product will do and how it will work
provide an insurance policy for your customer in the event that they are sued for something related to their use of your product
Publicity- Customers may hesitate on these clauses because they view them as additional work and don’t want to expose what software they use to the rest of the world.
of First Refusal (ROFR)- allows a customer to acquire the company if they make the same offer.
Terms-what your customer should expect from your support team and what happens if they don’t meet those expectations.
Code Escrow- nder which a customer can access product source code
term- defines the length of the contract
Favored Customer- guarantees the customer the best price the vendor gives to anyone. Apple, for example, is known to require this from vendors.

15 Clues: term- defines the length of the contract • establish boundaries around what the customer gets • Use- is the foundation of strategic analytic capabilities. • Code Escrow- nder which a customer can access product source code • and remedy clauses - what your product will do and how it will work • ...

4.04_SE874 Vocab Crossword 2024-02-18

4.04_SE874 Vocab Crossword crossword puzzle

Across

Method of answering objections in which the salesperson clears up the objection by showing the product in use; also called the demonstration method
Method of answering objections in which the salesperson turns the customer’s objection into a valid reason for buying; also called boomerang method
A desire for something that may or may not be required
A doubt or hesitation that a customer has about a product that may prevent the customer from buying
A type of question that requires more than a simple “yes” or “no” response
Method of answering objections in which the salesperson allows the customer to actually try out the product before buying it
Something required or essential that is lacking

Down

An insincere and invalid statement used to cover up the real reason why the customer is not buying
Situation that occurs when a customer needs two or more items at the same time but can only afford one
Method of answering objections in which the salesperson agrees on a valid point made by the customer and then answers the point by offering an equal or superior point; also referred to as superior point or counter-balance method
A valid reason for buying
Method of answering objections in which the salesperson asks questions in an attempt to uncover the true reason behind an objection; also called question method
Method of answering objections in which the salesperson uses a neutral third party who has tried the product as an example; also called third-party method
Method of answering objections in which the salesperson tactfully acknowledges an objection and then courteously answers the objection without directly contradicting the customer
Method of answering objections in which the salesperson tries to correct wrong information or a misunderstanding the customer may have about the product

15 Clues: A valid reason for buying • Something required or essential that is lacking • A desire for something that may or may not be required • A type of question that requires more than a simple “yes” or “no” response • An insincere and invalid statement used to cover up the real reason why the customer is not buying • ...

Vocabulary Best Shots 5 U1 2022-10-11

Across

to put somewhere wrong or inappropriate (so you can't find it anymore)
to find again (and get back)
to realize that you have seen sth or sb before
what something consists of/what a book is about

Down

without any fault/perfect
customer/sb who shops or dines somewhere or asks for service (at a lawyer's, etc.)
lots of different... (things/...)

Yana Krasimirova 2021-02-23

Across

money that is paid for some service
price the amount a product will cost before additional charges are added
tax an extra charge added to purchases that goes to a government
valuable

Down

to leave out or not include
money that a government collects
cost the amount of money charged to a customer in order to deliver an item

7 Clues: valuable • to leave out or not include • money that a government collects • money that is paid for some service • tax an extra charge added to purchases that goes to a government • price the amount a product will cost before additional charges are added • cost the amount of money charged to a customer in order to deliver an item

Yana Krasimirova 2021-02-23

Across

money that is paid for some service
price the amount a product will cost before additional charges are added
tax an extra charge added to purchases that goes to a government
valuable

Down

to leave out or not include
money that a government collects
cost the amount of money charged to a customer in order to deliver an item

BIHM Bachelor of International Hospitality Management 2021-10-13

BIHM Bachelor of International Hospitality Management crossword puzzle

Across

_____ that teaches technology aspects to leverage on customer service
________ Hospitality Challenge
Name a hotel that partnered with STEP begins with M?

Down

What is the girl's position of the Hotel Takeover (Watch the video)
Industry par ______ for Hilton Cup challenge 2019
A combination of the word ‘safety’ and ‘hotel’. (Innofest)
Partners with Hilton Worldwide, Mandarin Oriental, Marriott International and Accor Hotel

7 Clues: ________ Hospitality Challenge • Industry par ______ for Hilton Cup challenge 2019 • Name a hotel that partnered with STEP begins with M? • A combination of the word ‘safety’ and ‘hotel’. (Innofest) • What is the girl's position of the Hotel Takeover (Watch the video) • _____ that teaches technology aspects to leverage on customer service • ...

Indusind CEx Team 2022-02-14

Across

Hobby is Video Games programming & Head of Branch Service
Process, Customer Experience, Service, technology and Banking is something he loves working at

Down

foodie and movie buff and love travel !, Also a CET member and Pan Bank head-Synergy,Liablity, Service
Urban Farmer : )& BFIL Service

4 Clues: Urban Farmer : )& BFIL Service • Hobby is Video Games programming & Head of Branch Service • Process, Customer Experience, Service, technology and Banking is something he loves working at • foodie and movie buff and love travel !, Also a CET member and Pan Bank head-Synergy,Liablity, Service

You suck Crossword 2023-09-27

Across

who deals with ETF disputes
what is Conal Henry's role at Fibrus?
how many days is a service down request?
what toubleshooting system do we use for Nokia?
what system do we use to view customer invoices?
what is the first line we used to connect broadband?
what does the C in CGNAT stand for?
what is it called when broadband lines are shared on the network?
who is our chosen charity for this year?
how many troubleshooting systems are there on the Eero app?
what is Fibrus Talk?

Down

what system do we use for complaints from non customers?
what does MPT stand for?
what do you turn off on your Sky Q box?
if the Eero router flashes green, what is happening?
what is the legal permission required to build on 3rd party land?

16 Clues: what is Fibrus Talk? • what does MPT stand for? • who deals with ETF disputes • what does the C in CGNAT stand for? • what is Conal Henry's role at Fibrus? • what do you turn off on your Sky Q box? • how many days is a service down request? • who is our chosen charity for this year? • what toubleshooting system do we use for Nokia? • ...

AWS Services 2025-04-15

Across

A fully managed machine learning service that helps developers build, train, and deploy models quickly.
A monitoring and observability service that provides logs, metrics, and traces.
A service that enables event-driven computing using messages and notifications.
A data warehousing service designed for complex queries on petabyte-scale data.
The AWS service that automates infrastructure provisioning using code templates.
A service used to spin up and manage virtual machines in AWS.
A service that provides API hosting and management, including rate limiting and security.
A fully managed Kubernetes service that makes it easier to run containerized applications at scale.
A service that provides highly scalable and fully managed message queuing.
AWS’s globally distributed storage system with lifecycle policies and Glacier for archiving.

Down

This service allows you to run containerized applications without managing servers or clusters.
AWS service for running SQL-based analytics directly on S3 data without requiring a traditional database.
This AWS service lets you run serverless applications without provisioning or managing servers.
AWS’s managed NoSQL database, known for single-digit millisecond latency.
An AWS networking service that allows secure connections between VPCs and on-premises networks.
This AWS service is a fully managed relational database with automated backups and replication.
An AWS security service that helps manage identities and access to resources.
A managed distributed streaming platform often compared to Apache Kafka

18 Clues: A service used to spin up and manage virtual machines in AWS. • A managed distributed streaming platform often compared to Apache Kafka • AWS’s managed NoSQL database, known for single-digit millisecond latency. • A service that provides highly scalable and fully managed message queuing. • ...

Service Manual 2014-10-16

Across

.. PAGE 48
SERVICE OFFICE .. PAGE 80
IDEAS .. PAGE 23
.. PAGE 13
.. PAGE 34
IT BEGIN WITH ME .. AN AL-ANON SLOGAN
B .. CO-FOUNDER OF AL-ANON

Down

USED IN AL-ANON .. PAGE 131
.. AREA WORLD SERVICE COMMITTEE
YOU CAN PURCHASE AL-ANON LITERATURE
MEETINGS .. PAGE 164
PRAYER .. PAGE 10
W .. CO-FOUNDER OF AL-ANON
.. RECOVERY PROGRAM FOR FAMILIES & FRIENDS OF ALCOHOLICS

14 Clues: .. PAGE 48 • .. PAGE 13 • .. PAGE 34 • IDEAS .. PAGE 23 • PRAYER .. PAGE 10 • MEETINGS .. PAGE 164 • SERVICE OFFICE .. PAGE 80 • W .. CO-FOUNDER OF AL-ANON • B .. CO-FOUNDER OF AL-ANON • USED IN AL-ANON .. PAGE 131 • .. AREA WORLD SERVICE COMMITTEE • YOU CAN PURCHASE AL-ANON LITERATURE • IT BEGIN WITH ME .. AN AL-ANON SLOGAN • .. RECOVERY PROGRAM FOR FAMILIES & FRIENDS OF ALCOHOLICS

Service Seta 2019-10-18

Across

are?
form part of a?
funding from them for education
any business we need to have a?
are on a Education path which is called
country is called
is key to change the world
make up and Accredit Qualifications

Down

Grant
Seta
Mandela
Intervention
Grant are we on?
Africa

14 Clues: Seta • are? • Grant • Africa • Mandela • Intervention • form part of a? • Grant are we on? • country is called • is key to change the world • funding from them for education • any business we need to have a? • make up and Accredit Qualifications • are on a Education path which is called

Stukje Service 2017-07-04

Across

engelse bevestiging
soort olie
flensje
kippenproduct
koude lekkernij
wegwerk broekje van papier
drogisterij keten
Disney prinses en merk van wasmiddel

Down

zonder vlees
Belgische bedrijf waarmee Ahold gefuseerd is
Website waar iedereen filmpjes kan uploaden
aanbieding bij Albert Heijn
de populairste appel van Nederland
Indische graangewas

14 Clues: flensje • soort olie • zonder vlees • kippenproduct • koude lekkernij • drogisterij keten • engelse bevestiging • Indische graangewas • wegwerk broekje van papier • aanbieding bij Albert Heijn • de populairste appel van Nederland • Disney prinses en merk van wasmiddel • Website waar iedereen filmpjes kan uploaden • Belgische bedrijf waarmee Ahold gefuseerd is

Community Service 2021-11-05

Across

what is one way you can brighten the day of an elderly person?
what is a good volunteer job?
Give an example of a nonprofit
What is a job skill kids can learn from volunteering?
Go to this place to look for volunteer opportunities.
What can volunteering teach kids?

Down

Along with community service this benefits the community
this person freely offers their help
This is another alternative to after-school activities.
What is the name of an organization put together for purposes other than generating a profit?
When looking for a volunteer position you should be________.
How many people does it take to make a difference?
Another skill you can learn from volunteering.
child Who can pick up garbage at a park?

14 Clues: Give an example of a nonprofit • What can volunteering teach kids? • this person freely offers their help • child Who can pick up garbage at a park? • what is a good volunteer job? • Another skill you can learn from volunteering. • How many people does it take to make a difference? • What is a job skill kids can learn from volunteering? • ...

room service 2022-10-19

Across

- something is to show that you have received an item or service
- something is to cook it in either hot fat or hot oli
- it is cooked untill it is slightly red inside and warm
it takes place after regular business hours, octem after midnight
- in food that is made from fish and order animals that live in the water
- is a machine used to make coffee

Down

- is a small space in a hotel room used to prepare food
- is has a sharp acidic taste
service attendant - is the hotel employee why brings your good and drink order to your hotel room
- it is cooked for a short amount of time so that it is very red inside and slightly warm
- it takes place in your hotel room
- is place that is very popular
- products are food products made from the meat of cows
- something is to cook food over a fire

14 Clues: - is has a sharp acidic taste • - is place that is very popular • - is a machine used to make coffee • - it takes place in your hotel room • - something is to cook food over a fire • - something is to cook it in either hot fat or hot oli • - is a small space in a hotel room used to prepare food • - products are food products made from the meat of cows • ...

customer satisfaction 2022-10-26

Across

when a worker helps you
what a customer feels when they are happy their purchase

Down

when someone does something for you
when the product is worth the price
when someone buys from the same business
when someone has some to say about your product

6 Clues: when a worker helps you • when someone does something for you • when the product is worth the price • when someone buys from the same business • when someone has some to say about your product • what a customer feels when they are happy their purchase

Mall 2025-04-28

Across

I found a _____ that has beautiful clothes
The _________ is buy two, pay for one

Down

I am in the ________ line to pay
I can see the price on the ___
The ________ was satisfied with the service
I took advantage of the promotion and made a big ________

6 Clues: I can see the price on the ___ • I am in the ________ line to pay • The _________ is buy two, pay for one • I found a _____ that has beautiful clothes • The ________ was satisfied with the service • I took advantage of the promotion and made a big ________

AR Crossword 1 2023-03-24

Across

Application that integrates feedback collection, analysis and action into a single interconnected platform that helps understand and improve the customer experience.
A short format, usually unprepared question answering service provided by research firms. Typically, they provide 30-45 minutes of analyst time to deliver a call or write an email for an analyst firm customer who may be a buyer, vendor, investor, journalist, etc.
That half of AR that influences industry analysts who, in turn, influence technology buyers.
A paid engagement between a research firm customer and typically a single analyst, for the analyst to advise the vendor although the vendor may also try to influence the analyst during the engagement. The engagement requires a day of meeting time between the customer and analyst(s).
Peer-driven ratings and reviews platform for enterprise IT solutions and services.
A classification system that underpins strong AR. We can classify useful analyst types so that AR can recognize, address, and deploy the most productive analysts in pursuit of AR programs designed to deliver value where its parent vendor needs help most.
In-depth piece of research into industry analysts’ perceptions of a brand and industry.

Down

These companies are commercial organizations that analyze business issues, selling their investigations as publications and delivering commercial services based on their findings. These companies exist in a wide range of sizes and may cover a broad range of topics or a small niche.
Forrester analyst dedicated to conducting Analyst Relations research.
Connection between two or more AR professionals to learn from their peers’ experiences and discuss specific topics of interest.
An event held by a vendor for multiple industry analysts, usually from multiple analyst firms, to further its AR objectives through a structured, full-time program of interaction with key analysts typically lasting between half a day and three days.
An evaluation of vendors, published by IDC.
Global peer community with almost 300 members that has been around for 20 years.
An evaluation of vendors, published by Forrester.
“The simple recognition that a specific analyst relationship requires more frequency to influence a desired outcome, above and beyond the general AR program.” (Member Case Study, Riverbed).
That half of AR that obtains and uses insight from industry analysts.

16 Clues: An evaluation of vendors, published by IDC. • An evaluation of vendors, published by Forrester. • Forrester analyst dedicated to conducting Analyst Relations research. • That half of AR that obtains and uses insight from industry analysts. • Global peer community with almost 300 members that has been around for 20 years. • ...

Freshservice 2020-04-09

Across

a score that indicates how satisfied a customer is with a specific product, transaction, or interaction with a company,also a numerical measure of customer satisfaction.
Streamline the request management process with an intuitive shopping cart like where service items can be segregated based on functions such as HR, finance,legal, etc and even loan a service item temporarily.

Down

ML-powered feature to get quick service desk metrics by simply posing a question.
Number of ITIL processes that Freshservice is certified by PinkVERIFY

4 Clues: Number of ITIL processes that Freshservice is certified by PinkVERIFY • ML-powered feature to get quick service desk metrics by simply posing a question. • a score that indicates how satisfied a customer is with a specific product, transaction, or interaction with a company,also a numerical measure of customer satisfaction. • ...

AMS 2019-01-23

Across

Step 1 in the 5s process
A graphical tool for ranking causes of problems from most significant to least is a ______________ chart
Step 1 in the 8 step problem solving process is to ____________ the problem
A _______ system is designed to deliver outputs or services when the customer requires. Make to order
A cause and effect diagram, usually using the 5Ms
When working through the 8 step problem solving on a PSW there should be some ________ plans assigned.
a system to stop and notify management and other workers of a quality process problem
an example of visual management is the __________ board
Part of ________________ is creating the vision, telling the story, reinforcing the culture
Speak with __________
one part of one of the 3 non-negotiable truths that guide our behavior
Anyone who uses your product or service
Team huddle meetings typically occur on a daily or weekly ___________________
__________ of the customer is the collective insight into customers needs, wants and preferences gained through direct and indirect questioning
the place where the value is, where the work is done
if a problem on the problem register is out of our scope or control you need to __________________
standard of measurement
gathering a list of ideas to solve a problem. all ideas accepted
a measure of excellence or state of being free from deficiencies
noun change for the better
Based on facts break down the problem by asking how, when, where, who and how often to get to the _____________ problem

Down

the boundary limits to which a process, project or problem is implemented or addressed
A series of activities that collectively accomplish a distinct objective
The director of ADOT
to get to the root cause of a problem you need to ask __________ over and over
MVD Director
The darth vader of MVD
waste
Root Cause ________________
keep solutions from rolling back to the previous condition
8 step problem solving
the actions taken to reduce or eliminate the root causes of problems that are preventing you from reaching your goals
The state of Arizona's intentional, results driven approach for doing the work of state government where every employee reflects daily on how they did, finds the waste and decides how to do better going forward with sustainable progress.
Giving employees more responsibility, authority, and accountability for effecting the daily processes and improvements within their purview
creating products or processes that must be revised or changed
any activity that improves an output or service to align with customers needs and expectations
the slowest step in a process affecting continuous flow.
The maximum amount a process, machine, or system can produce
Discussion between managers and staff for the purpose of developing employees

39 Clues: waste • MVD Director • The director of ADOT • Speak with __________ • The darth vader of MVD • 8 step problem solving • standard of measurement • Step 1 in the 5s process • noun change for the better • Root Cause ________________ • Anyone who uses your product or service • A cause and effect diagram, usually using the 5Ms • the place where the value is, where the work is done • ...

AMS Crossword 2019-01-23

Across

waste
Step 1 in the 8 step problem solving process is to ____________ the problem
an example of visual management is the __________ board
A graphical tool for ranking causes of problems from most significant to least is a ______________ chart
The maximum amount a process, machine, or system can produce
the slowest step in a process affecting continuous flow.
a system to stop and notify management and other workers of a quality process problem
The director of ADOT
gathering a list of ideas to solve a problem. all ideas accepted
__________ of the customer is the collective insight into customers needs, wants and preferences gained through direct and indirect questioning
Speak with __________
A series of activities that collectively accomplish a distinct objective
if a problem on the problem register is out of our scope or control you need to __________________
Part of ________________ is creating the vision, telling the story, reinforcing the culture
the boundary limits to which a process, project or problem is implemented or addressed
MVD Director
The state of Arizona's intentional, results driven approach for doing the work of state government where every employee reflects daily on how they did, finds the waste and decides how to do better going forward with sustainable progress.
Giving employees more responsibility, authority, and accountability for effecting the daily processes and improvements within their purview

Down

any activity that improves an output or service to align with customers needs and expectations
a measure of excellence or state of being free from deficiencies
A cause and effect diagram, usually using the 5Ms
verb make change for the better
to get to the root cause of a problem you need to ask __________ over and over
Based on facts break down the problem by asking how, when, where, who and how often to get to the _____________ problem
creating products or processes that must be revised or changed
Root Cause ________________
One part of one of the 3 non-negotiable truths that guide our behavior
Anyone who uses your product or service
the actions taken to reduce or eliminate the root causes of problems that are preventing you from reaching your goals
keep solutions from rolling back to the previous condition
The darth vader of MVD
Team huddle meetings typically occur on a daily or weekly ___________________
Discussion between managers and staff for the purpose of developing employees
Step 1 in the 5s process
8 step problem solving
When working through the 8 step problem solving on a PSW there should be some ________ plans assigned.
the place where the value is, where the work is done
A _______ system is designed to deliver outputs or services when the customer requires. Make to order

38 Clues: waste • MVD Director • The director of ADOT • Speak with __________ • The darth vader of MVD • 8 step problem solving • Step 1 in the 5s process • Root Cause ________________ • verb make change for the better • Anyone who uses your product or service • A cause and effect diagram, usually using the 5Ms • the place where the value is, where the work is done • ...

Financial Literacy Crossword 2022-09-21

Financial Literacy Crossword crossword puzzle

Across

Money paid or charged for something
Business that keeps money for customers, makes loans, and provides other money-related services
a secret code customers use to access their accounts through an ATM
Plastic card that identifies the holder and allows them to make purchases on credit
To use money to make more money
Someone who signs their name on a legal document and is responsible for the account
rate at which interest is paid for the use of money from a depositor
resources, like money or land, that are not endless
a circulating medium of exchange, including paper money or coins.
Someone who buys and uses goods and services
Method of exchanging by which goods and services are directly exchanged for other goods and services without using money
money a person pays to borrow money a bank pays depositors for using their money
Sum of money borrowed for a certain amount of time
Goods that are used to produce other goods and services, like tools, machines, or buildings
Buying and using products
Any form of money in use as a medium of exchange for a good or service

Down

Cost of what you are giving up to get something you want more
making or growing things to be sold
an unattended electronic machine at which a customer can perform bank transactions 24 hours a day
The number that occurs most often in the data set of numbers
Written plan of how much money can be spent and how
to use someone else's money with permission in return for paying it back later (sometimes with interest)
resources found naturally on Earth that can be used to produced goods and services, like oceans, air, mineral deposits, forest and land
Something that is in circulation as a medium of exchange, such as coins, treasury notes, and bank notes
Amount of money for something offered for sale
Printed forms that an account holder of a checking account can use to pay others instead of using cash
A bank account in which checks may be written against amounts on deposit
Taking money out of a bank account
The middle number in the data set of numbers
People or businesses that provide goods or services
Work or workers
Open place or a covered building where buyers and sellers gather for the sale of goods
Money in the form of coins or bills
The average of the numbers in the data set of numbers
someone who buys a product or service
providing of money or goods with the expectation of payment in the future. Trust given to a customer for a future payment for the goods purchased
Money a person earns
what you must have to survive

38 Clues: Work or workers • Money a person earns • Buying and using products • what you must have to survive • To use money to make more money • Taking money out of a bank account • making or growing things to be sold • Money paid or charged for something • Money in the form of coins or bills • someone who buys a product or service • The middle number in the data set of numbers • ...

The PNC Experience Matters 2014-05-27

Across

by offering customers actionable insight, & providing access to the tools & expertise they need to see all their options
It's knowing where you stand today,& having options for tomorrow. It's about more control & less stress, being more confident in the decisions you're making & knowing where to turn for trusted guidance.
trusted service & support & timely information that builds customer confidence & exceeds expectations at every turn.
getting to know our customers on a deeper level, & giving them the ability to do business with us when, where & how they want, we make every day just a little easier.
WHAT we offer & HOW we deliver it
the 4 fundamental ways we provide an exceptional experience, tailored to each our our lines of business & segments
It impacts every part of our brand, differentiating us from our competition, building customer loyalty, and transforming our company.
helping customers see their options in new ways, so they can make decisions with confidence

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what we offer to all by making financial well-being achievable for all ,though an experience tailored to our customers.
Why we exist as a company: To foster achievement & create a sense of financial well-being for all
providing customers access to the right expertise, tools & solutions, we foster ease & help them meet their unique needs.
what the customer gives us in return when we deliver on our brand. Ideally they'll reward us with their changed behaviors, fees, balances, & loyalty.
by taking a personalized approach & delivering specialized capabilities, we help customers effortlessly act on the best possible decisions, wherever & whenever they want

Marketing Crossword - Tristan 2021-08-27

Marketing Crossword - Tristan crossword puzzle

Across

The percentage of the market for a product or service that a company supplies
advertising, sales, mark downs
A method of selling that involves analyzing customer wants and needs

Down

making, selling,and providing products in exchange for money
Path products take
process of gathering quantitative and qualitative data about customers needs and wants
science of satisfying unlimited wants with limited resources
features, options, services,packaging
if a business wishes to profit this must align with economic and market conditions

9 Clues: Path products take • advertising, sales, mark downs • features, options, services,packaging • making, selling,and providing products in exchange for money • science of satisfying unlimited wants with limited resources • A method of selling that involves analyzing customer wants and needs • ...

BSA Crossword Puzzle 2021-03-17

Across

We must keep a log of when customers purchase a ________ instrument for cash when the amount is between $3,000 and $10,000.
When it comes to CTR filings there are two parties that must be identified, the Transactor and the ___________.
This department of treasury maintains the SDN list.
This is the last stage of money laundering, the funds appear to have been obtain or gained legally.
The four pieces of information you must collect for CIP are Name, DOB, SSN/TIN, and this.
In this stage of money laundering the goal is to get the illegal funds into the financial system.
The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
To be considered a beneficial owner, the individual must own ____ percent or more equity interest in the legal entity.

Down

AML stands for Anti-Money ___________.
“PSP” stands for _______________ Service Provider.
This must be filed anytime an individual has cash out or cash in of more than $10,000 in one day.
In this stage of money laundering the goal is to create a confusing paper trail, moving funds around via complex series of transactions.
“PEP” stands for _____________ Exposed Person.
BSA stands for Bank ___________ Act
Due Diligence, the newest pillar, requires that bank understand the nature and purpose of the customer relationship.
As one of the pillars of BSA, this must be conducted annually.

16 Clues: BSA stands for Bank ___________ Act • AML stands for Anti-Money ___________. • “PEP” stands for _____________ Exposed Person. • “PSP” stands for _______________ Service Provider. • This department of treasury maintains the SDN list. • As one of the pillars of BSA, this must be conducted annually. • ...

DirectMail2.0 Crossword Puzzle 2024-10-21

DirectMail2.0 Crossword Puzzle crossword puzzle

Across

any time an advertisement or brand (digitally or physically) is viewed or seen
the style and type of characters printed
the automated backend connectivity from one company's web application to another
grouping mail by zip code to result in lower postage
add something to something else
when a prospect converts to a lead, or when a lead converts to a customer
unique number that identifies a specific business location involved in a mailing
unique three-digit code that indicates the service type for an individual mail piece

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HTML code snippet which is loaded when a user visits a website. It is useful for tracking user behavior and conversions
the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
type of marketing that focuses on delivering a consistent, personalized experience for shoppers across all channels and devices
Business Customer Support System to enter postage statements, deposits, and other financial transactions needed to process and manage business mail
an imprint on a mail piece that signifies the postage has been prepaid
a seminar conducted over the internet
move from the mailer directly to the SCF closest to the recipients without going through the usual distribution channel
prepaid postage applied to a mail piece

16 Clues: add something to something else • a seminar conducted over the internet • prepaid postage applied to a mail piece • the style and type of characters printed • grouping mail by zip code to result in lower postage • an imprint on a mail piece that signifies the postage has been prepaid • when a prospect converts to a lead, or when a lead converts to a customer • ...

Random 2021-02-28

Across

Illegal SEO practices (5,3)
Spider; Copies web pages for search engines (7)
A type of marketing technique that aims to transform a website visitor to an actual paying customer (10)
Enticing customers through content marketing (7,9)
Online advertising service platform developed by Google where advertisers pay to display brief advertisements on Google network (7)

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Delivering promotional marketing messages to consumers (11)
Target based on location (3,7)
Leaving a website without doing anything (6)
Website generally created for events or campaigns, runs independently from primary website (9)

9 Clues: Illegal SEO practices (5,3) • Target based on location (3,7) • Leaving a website without doing anything (6) • Spider; Copies web pages for search engines (7) • Enticing customers through content marketing (7,9) • Delivering promotional marketing messages to consumers (11) • ...

Best Company Product Launch 2023-04-10

Best Company Product Launch crossword puzzle

Across

A potential customer or client
The process of gaining new customers or clients (2 wrds)
An increase in size or development over time
The quality of being faithful or dedicated to a brand or company
A recommendation or approval for a product or service
The opinions or views that others have of a brand or company

Down

Recommendations or introductions to potential clients or customers
A belief in the reliability or honesty of something or someone
Advertising that is generated by satisfied customers (3 wrds)

9 Clues: A potential customer or client • An increase in size or development over time • A recommendation or approval for a product or service • The process of gaining new customers or clients (2 wrds) • The opinions or views that others have of a brand or company • Advertising that is generated by satisfied customers (3 wrds) • ...

Trucking Crossword 2019-03-07

Across

{blank} for the Business
Place where a shipment will be transferred for the last time (destination)
This truck hauls retail store goods and other palletized material
Knowing the Status and Location of your freight at all times
This Helps Control the Risk of Brokering
Slang for a truck that hauls refrigerated cargo
Document a broker send a truck company to get setup
Paladin's Sales CRM (Customer Relationship Management) software
POD

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Trucking Software where Paladin builds rate cons
This truck hauls building materials such as steel, shingles, etc.
A document that confirms the agreed upon amount for the cost of service between a broker and carrier
Trucking load board where you post your available freight
This has lengths of 4ft, 6ft, and 8ft
{blank} Fast
{blank} news Fast, Bad News Faster

16 Clues: POD • {blank} Fast • {blank} for the Business • {blank} news Fast, Bad News Faster • This has lengths of 4ft, 6ft, and 8ft • This Helps Control the Risk of Brokering • Slang for a truck that hauls refrigerated cargo • Trucking Software where Paladin builds rate cons • Document a broker send a truck company to get setup • ...

CE 2013-04-05

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Content Management System
Comcast acquired a 51% majority stake in this company
Properitery Authentication Mechanism
Self Installation Kit
Used for High Speed Internet
Commonly used Cable Modem Manufacturer
Caters Retail Customers
Tool to maintain Coding standards.
Online Video Streaming
Trouble shooting application for Residential Customers

Down

Exclusive features infinite options
Trouble shooting application for Commercial Customers
Customer Agent diagnosis Platform
Affiliates channel to buy comcast product
Name of the latest Video STB offering in Comcast
Paperless bill trade name
Application used to transfer CPE from one location to another
Caters Business & Retail Customers
Mobility payment solution for residential customer
Used for both High Speed Internet and Customer Digital Voice
Largest cable operator in US
Provides independent client side analytics
Our webservice Provider
CE Delivery location

24 Clues: CE Delivery location • Self Installation Kit • Online Video Streaming • Caters Retail Customers • Our webservice Provider • Content Management System • Paperless bill trade name • Used for High Speed Internet • Largest cable operator in US • Customer Agent diagnosis Platform • Caters Business & Retail Customers • Tool to maintain Coding standards. • ...

Make Process Happen 2017-06-16

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What is the new process standard for success.
A winning football team has a what that every team member studies in order to play well on game day?
What portal can you go to and find the Customer Experience Coaching Tool?
What happens to customer satisfaction when they don't understand the process?
In the Customer Spotlight for process Carie sends Wells Fargo a photo of her and who on the front porch of her new home?

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Team members tell us there are two key elements of well-executed process that enhance the customer experience - role clarity and _____ in the process.
Property what are an important element of the home loan production process.
The path to customer loyalty runs through a great what?
Who should you think of at every step?
George found a new and improved what to Customer Satisfaction?
What is the name of the team member used in the Process Case Study?

11 Clues: Who should you think of at every step? • What is the new process standard for success. • The path to customer loyalty runs through a great what? • George found a new and improved what to Customer Satisfaction? • What is the name of the team member used in the Process Case Study? • What portal can you go to and find the Customer Experience Coaching Tool? • ...

marketing mix 2021-03-18

Across

pattern of sales of a product from introduction to its withdrawal from the market.
combination of factors which help the business to take into account customer needs when selling a product – usually summarised as the 4 Ps, which are price, product, promotion and place.
type of strategy that businesses use when they are first to enter the market with a new product or service. With price skimming, when a product is released or introduced, it's offered at high price.
a price in comparison with competitors.

Down

technique in which a company offers a new product at a price significantly lower than its competitors. Once it has gained a large market share and customer base, the company begins to increase the price of the product.
the price at the production cost plus a certain profit margin.
The amount of money customers have to give up to acquire a product.
starts to shrink and sales fall even further. The product is reached where the demand is too low so the product becomes unprofitable and it is withdrawn from the market.
refers to the set of believes that customers hold about particular brand.
the reduction in the price of an already established service or product to attract customers. Promotional pricing is usually a short term strategy though some retailers use recurring promotional pricing.

10 Clues: a price in comparison with competitors. • the price at the production cost plus a certain profit margin. • The amount of money customers have to give up to acquire a product. • refers to the set of believes that customers hold about particular brand. • pattern of sales of a product from introduction to its withdrawal from the market. • ...

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