customer service Crossword Puzzles
BF160 Quiz 1 Review 2025-02-24
Across
- Business processes, such as manufacturing goods, selling products, and providing service, that make up the primary activities in a value chain.
- Uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously.
- Information that returns to its original transmitter (input, transform, or output) and modifies the transmitter’s actions.
- The scientific process of transforming data into insight for making better decisions.
- Data that has not been processed for use. Raw data that has undergone processing is sometimes referred to as cooked data.
- Measurements that evaluate results to determine whether a project is meeting its goals.
Down
- A logical collection of data—gathered from many different operational databases—that supports business analysis activities and decision-making tasks.
- Baseline values the system seeks to attain.
- A temporary activity a company undertakes to create a unique product, service, or result.
- chief knowledge officer.
- The quantifiable metrics a company uses to evaluate progress toward critical success factors.
- The science of fact-based decision making.
- The scientific process of transforming data into insight for making better decisions.
- A collection of large complex datasets, including structured and unstructured data, which cannot be analyzed using traditional database methods and tools.
- customer relationship management.
15 Clues: chief knowledge officer. • customer relationship management. • The science of fact-based decision making. • Baseline values the system seeks to attain. • The scientific process of transforming data into insight for making better decisions. • The scientific process of transforming data into insight for making better decisions. • ...
Typical Non-price Competition Strategies 2024-02-15
Across
- Advertising
- Branding
Down
- Quality customer service
- Product development
4 Clues: Branding • Advertising • Product development • Quality customer service
360 Collections Crossword Puzzle 2022-06-10
Across
- to Collect You should do this on every call as long as it’s not a BK, Minor, pending fraud account or positive balance
- calls This will continue to happen with respect to Reg F and if a customer doesn’t set up payment arrangements
- This is what you should tell the customer while happen to the account once the account charges off
- This is an account that the customer has a minimum payment due once it goes negative
- of Attorney This is a person we should ask the customer if they have retained if they are filing or filed Bankruptcy
- This a person we can talk to answer any questions or concerns but can’t collect off them
- This is the department that the customer would speak to if they want to dispute a debit card transaction
- Four hours The account most stay positive for this timeframe in order to reset the days past due
Down
- a Transfer This is the option in E4A you would pick if the customer wants to make a payment from their external link on file
- An action Capital One takes to help bring the account positive
- Back You would put this request in if your trying to reach the escalations line but it’s closed
- This is the profile in DM9 that your notes for the call don’t need to be noted on unless you want to note it
- Two You would file this if the customer threatens to sue Capital One
- Activity This department is where customers would go if they don’t recognize the account
- to pay This should always be set on an account if the customer gives you the payment amount, payment date and method of payment
- Warning system This is a system that the account could be reported to once it hits 56 days past due
16 Clues: An action Capital One takes to help bring the account positive • Two You would file this if the customer threatens to sue Capital One • This is an account that the customer has a minimum payment due once it goes negative • Activity This department is where customers would go if they don’t recognize the account • ...
Unit 4 Vocabulary 2022-02-27
Across
- Well if you're ____, you should learn how to manage your money well.
- They've done their best effort to _____ their service.
- Won't we be ill-advised if we don't wait until there's a ____ on these designer clothes?
- That supermarket has recently changed its core product _____ in response to customer demands.
- Do we have a _____ market in our city?
- The newest model of Lamborghini is surely worth a _____.
- We're optimistic that our product is going to _____ a gap in the current market.
- I'm not sure if you are impulsive or just naive. You have _____ out on an action figure worth $ 1,000? You must've been out of your mind.
- I think we've been _____ off! The price doesn't make any sense!
Down
- There's a new clothing store that offers value _____ money.
- The art of _____ with customers is crucial if you want to start a business.
- I hope you remember that you _____ me $15.
- As soon as the ticket is on sale, people snap it _____ in the blink of an eye.
- Are you someone who likes shopping _____ before deciding what to buy?
- They live a hard life since they work hard just to make ends _____.
- _____ a few pounds off the price will be a good deal for us as well as for our customers.
- As a customer, who wouldn't be ____ to a flash sale like this one?
17 Clues: Do we have a _____ market in our city? • I hope you remember that you _____ me $15. • They've done their best effort to _____ their service. • The newest model of Lamborghini is surely worth a _____. • There's a new clothing store that offers value _____ money. • I think we've been _____ off! The price doesn't make any sense! • ...
Obj. 3.03 Vocab Fixed 2024-10-28
Across
- The division of a total market into smaller, more specific groups
- The division of a market on the basis of its physical and social characteristics
- The division of a market on the basis of where customers are located
- Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- A customer or potential customer who purchases goods or services to satisfy personal desires
- One of the groups into which the total market is divided
Down
- The division of a market on the basis of customers’ responses to a product
- The division of a market on the basis of customers’ lifestyles and personalities
- An individual’s character traits and behaviors
- The way in which people lead their daily lives; determined by their income, interests, and activities
- The classification of customers into similar groups to appeal to one or more individual segments
- The particular group of customers a business seeks to attract
- An economic and sociological measure of a person’s income, education, and occupation
- A customer or potential customer who purchases items for business operations, for resale, or for making other goods
- Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
- The identification and selection of markets for a business or for a product
17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...
JOB SALESMAN 2026-02-06
Across
- Customer yang menerima tawaran disebut
- Barang pelengkap pembelian disebut
- Tahap pertama dalam salesmanship adalah mengenal pelanggan disebut
- Calon pembeli potensial disebut
- Barang baru yang dijual disebut
- Customer yang cuek terhadap tawaran
- Tujuan menawarkan barang adalah memenuhi
Down
- Penutup dalam proses penjualan
- Pengetahuan tentang produk
- Calon pembeli yang berpotensi membeli
- Tempat membayar belanja disebut
- Tempat jual beli disebut
- Barang pengganti jika barang utama kosong disebut
- Barang yang dijual
- Customer yang bingung dengan penawaran
15 Clues: Barang yang dijual • Tempat jual beli disebut • Pengetahuan tentang produk • Penutup dalam proses penjualan • Tempat membayar belanja disebut • Calon pembeli potensial disebut • Barang baru yang dijual disebut • Barang pelengkap pembelian disebut • Customer yang cuek terhadap tawaran • Calon pembeli yang berpotensi membeli • Customer yang menerima tawaran disebut • ...
Fundamentals of Food and Beverage service-I 2025-11-08
Across
- Service where guests help themselves from a buffet line
- Service with minimal waiter involvement and quick turnover
- Display service allowing guests to choose their food
- Menu with limited choice and fixed pricing
- Menu offering individually priced dishes
- Home-style dining service
- Service type most efficient for large group events
- Service style commonly used in hospitals and airlines
- Small food or beverage outlet found in public areas
- Service where guests serve themselves from table dishes
- Service involving sequential serving from platters
- Service where food is cooked at the guest’s table
Down
- Service using spoon and fork from the left side
- Plate kept on the left side of the cover
- Decorative item placed in the centre of the table
- Combination of breakfast and lunch meal
- Service where guests collect food on trays
- Automated dispensing of food and beverages
- Set containing salt and pepper
- Side from which food is served
- Linen placed for individual guest use on the table
- Packed dish purchased to be eaten elsewhere
- Side from which plates are cleared
- Another name for side station used by waiters
- Service with pre-plated dishes from the kitchen
25 Clues: Home-style dining service • Set containing salt and pepper • Side from which food is served • Side from which plates are cleared • Combination of breakfast and lunch meal • Plate kept on the left side of the cover • Menu offering individually priced dishes • Service where guests collect food on trays • Automated dispensing of food and beverages • ...
Customer Service Week Crossword Pussle 2014-10-02
Across
- Individual who purchases goods/services
- Individuals working together for the same result
Down
- The bank that is known for a horse and carriage
- Helpful activity to a customer
4 Clues: Helpful activity to a customer • Individual who purchases goods/services • The bank that is known for a horse and carriage • Individuals working together for the same result
Test your head 2014-12-03
Across
- hotel and travel deals are referred to as ______ deals?
- you need to do this get to the root cause
- you do this in acknowledgement when they had bad experience
- Falls under concessions
- not passing the buck
- what do we offer when a customer has a bad experience?
- before issuing a refund, you will need to see if the customer and the voucher is ___ for a refund?
Down
- what is it to say sorry and thank you
- Amazon Local customer purchases it from Amazon Local
- this is done while acknowledging your customer
- At Amazon, we ____ over our customers.
- who would the customer need to call if they want to use the paid value
- what do you do when there is a systemic issue?
13 Clues: not passing the buck • Falls under concessions • what is it to say sorry and thank you • At Amazon, we ____ over our customers. • you need to do this get to the root cause • this is done while acknowledging your customer • what do you do when there is a systemic issue? • Amazon Local customer purchases it from Amazon Local • ...
Branding and Promotion Vocab Review 2022-12-08
Across
- A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
- The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
- The branded product of a manufacturer and is used to attract customers
- A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
- The tendency of some consumers to continue buying the same brand of goods rather than competing brands
- A symbol or stylized text used to represent an organization or company. (logo)
- A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
- The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
- Content on an advertisement that encourages an immediate response from the viewer.
- Any illustration including design elements and pictures used in production of an advertisement.
- A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
- A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
- Identifies a specific company, product or service and differentiates it from similar brands within a category
- Any form of marketing that uses offline media to reach an audience.
- A buying motive concerned with appearance, social approval, guilt, and fear
- A buying motive concerned with savings, convenience, durability, quality, and safety
Down
- This is a set of short-term activities that are designed to encourage immediate purchase.
- The process of defining and promoting what you stand for as an individual.
- It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
- A non-personal promotion of products and services that marketers use to increase brand awareness.
- Legal protection for an identifying word, phrase or image
- A short and striking or memorable phrase used in advertising
- The reasons why people purchase products and services.
- Information on an advertisement telling the viewer where/how they can purchase a product or service.
- The process of creating a distinct identity for a business in the mind of your target audience and consumers.
- The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
- A one-to-one communication between a sales representative and a potential customer.
- A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
- The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
- A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location
30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...
PRE TEST AWARENESS 2014 2014-10-13
Across
- defines have the overall process flows for the service /Product
- Extent to which planned activities are realized and planned results achieved can be termed as _____
- Document where all non-conformance are identified in the process and opportunities to improve process
- Customer Satisfaction is customer’s ________ of the degree to which the customer’s requirements have been fulfilled
- Quality Management System
Down
- _______ Action to eliminate the cause of a potential nonconformity
- An ISO standard is a ____________ agreement containing technical specifications or other precise criteria to be used consistently
- One of the benefit of ISO Certification is it Strengthens business ________
- Information Security Management System
- Information Security ___ is -An identified occurrence of a system, service or network state indicating a possible breach of information security policy or failure of safeguards, or a previously unknown situation that may be security relevant
- Is a systematic approach to managing sensitive company information so that it remains secure
11 Clues: Quality Management System • Information Security Management System • defines have the overall process flows for the service /Product • _______ Action to eliminate the cause of a potential nonconformity • One of the benefit of ISO Certification is it Strengthens business ________ • ...
Week 1 Vocabulary Words 2018-06-20
Across
- something you do for others
- put things in order based on the alphabet, A-Z
- things you can buy or sell
- say something clearly so others can easily understand you
- a change from one thing to the next
Down
- the polite and right way to do something
- when you meet someone new for the first time you need to do this
- someone that buys a good or service
8 Clues: things you can buy or sell • something you do for others • someone that buys a good or service • a change from one thing to the next • the polite and right way to do something • put things in order based on the alphabet, A-Z • say something clearly so others can easily understand you • when you meet someone new for the first time you need to do this
Cost Management in SC 2014-09-28
Across
- The way the SC creates value for the end-customer
- Generic type of value proposition increasing product quality
- A strategic alliance with infrequent purchases
- Cost reduction impacts profit more than an increase in sales
- Market your product ahead of competition
Down
- Responsibility for cost management should be...
- Analyzing the true costs of a product or service
- Allocating costs without using standardized overhead
8 Clues: Market your product ahead of competition • A strategic alliance with infrequent purchases • Responsibility for cost management should be... • Analyzing the true costs of a product or service • The way the SC creates value for the end-customer • Allocating costs without using standardized overhead • Generic type of value proposition increasing product quality • ...
Mareketing 2022-03-29
Across
- acquiring information and knowledge for professional or commercial purposes such as determining opportunities and goals for a business.
- acquiring information and knowledge for professional or commercial purposes such as determining opportunities and goals for a business
- Pricing products that must be used with the main product
- a research used to investigate a problem which is not clearly defined
- the item offered for sale.
- an unplanned decision by a consumer to buy a product or service, made just before a purchase
- advertising or a discounted price—of a particular product or service.
- a marketing strategy in which a firm decides to ignore market segment differences and appeal the whole market with one offer or one strategy
- the exposure a company or organization has to factor(s) that will lower its profits or lead it to fail
- find the best media matches for your clients, aid in the creation of sales materials, and make advertising deals on behalf of clients.
- a person's regular occupation, profession, or trade
- the business activity that is main source of a company's profits and success,
- the interpretation of historical data to better understand changes that have occurred in a business
- an easily recognizable graphic symbol that identifies a company, a commercial product, or any public or private entity
- Dissatisfaction will lead consumer to buy from
- a chief product of business or farming of a place.
- the consumer's fulfillment response
- The organisation sets an initial high price and then slowly lowers the price to make the product available to a wider market.
- industries that require large amounts of investment to produce a good or service and thus have a high percentage of fixed assets, such as property, plant, and equipment
- a product of which consumers are unaware or are not that interested in actively pursuing for purchase
- a catchphrase or small group of words that are combined in a special way to identify a product or company
- an asset that is not physical in nature
- condition determine international pricing.
- they constantly adapt to respond to consumers' wants and needs.
- Market projects the future numbers, characteristics, and trends in your target market
- a way of marketing your business in order to increase sales or make your audience aware of your products or services
- sets the mood, character, quality, tone and atmosphere of your business
Down
- a business and marketing concept that helps people identify a particular company, product, or individual
- when a business divides its market on the basis of geography
- any transaction in which money is exchanged for a good or service
- the selling of merchandise and certain services to consumers.
- A vegan will always seek for animal free products
- other businesses who can offer the same or similar goods and services to your customers.
- concept may lead to marketing myopia.
- the purchase or acquisition of an item or service that's typically paid for via an exchange of money or another asset
- the process of providing funds for business activities, making purchases, or investing.
- the description or distribution of characteristics of some target audience, customer base, or population.
- the point where products are made available to customers.
- how many users are there for a product.
- the value that is put to a product or service and is the result of a complex set of calculations, research and understanding and risk taking ability
- the movement of products from a source—such as a plant, factory, or workshop—to a destination—such as a warehouse, customer, or retail store.
- the reason, conscious or nonconscious, for behaving a particular way in a certain situation
- 'the marketing function that involves holding goods between the time of their production and their final sale
- a recommendation provided on behalf of a client, vendor, or other business associate or contact
- analyzing and interpreting information about a market
- There are four major factors that affect consumer behavior, namely cultural, social, personal and
- when a retailer packages complementary products as a group of items that can be purchased together
- a completed agreement between a buyer and a seller to exchange goods, services, or financial assets in return for money.
- media attention for your product, service, or business.
- enhanced by its seller with added features or services to distinguish it from the same product offered by its competitors
- the value that is put to a product or service and is the result of a complex set of calculations, research and understanding and risk taking ability
- the number of people who are both willing and capable of buying a particular product or service in a particular market.
- assigning numeric or letter grades to marketing leads and prospects
53 Clues: the item offered for sale. • the consumer's fulfillment response • concept may lead to marketing myopia. • how many users are there for a product. • an asset that is not physical in nature • condition determine international pricing. • Dissatisfaction will lead consumer to buy from • A vegan will always seek for animal free products • ...
Understanding Needs Crossword 2012-07-18
Across
- This is not what you say but how you say it
- This are things that you can relate to the customer with and perhaps break the ice, such as weather or football team
- You need to know this about your customer when discussing car seats, bases and choice of pushchair, as you need to know about space and suitability
- These are things that can prevent you from effectivley listening to your customer, you need to avoid them and stay focused
- This is a skill in which you listen to the words and their meaning
Down
- This is something you should have when talking to customers and demonstrating a product to them (Hint . . . don't be nervous)
- This is a form of body language, you can subtly mimic this and match your customers
- You should avoid asking these to your customer
- The only 'question' word that doesn't begin with a 'W'
- This is almost like a relationship that you build with your customer
- This is where you subtly mimic your customers behaviour
- This is a skill in which you check your understanding of what the customer has told you
- You need to ask these to extract rich information and effectivley understand your customers needs
- Once you know this you can recommend the right product to them in terms of their price range
- You need to know this in order to recommend a product that is suitable for their daily life . . This is how the customer lives
15 Clues: This is not what you say but how you say it • You should avoid asking these to your customer • The only 'question' word that doesn't begin with a 'W' • This is where you subtly mimic your customers behaviour • This is a skill in which you listen to the words and their meaning • This is almost like a relationship that you build with your customer • ...
BMO Bank Products and Services 2013-09-27
Across
- Free if customer has a $25 or more auto save per month
- Free is customer has a $100 or more auto save per month
- An excellent method to save for retirement and possibly reduce current taxes
- Fee can be waived with one deposit of $500 or more
- A way for customers to check balances in real time
- A way for customers to have a fixed dollar amount automatically transferred from their BMO account
- Interest-only monthly payments on this loan
- A way for customers to view their statements and store them up to 7 years
- Customers can use this to make purchases and the funds come right out of their BMO checking account
Down
- Free if customer has a $25,000 or more relationship
- Free if customer has a $10,000 or more relationship
- Fixed monthly payments of principal and interest
- This allows customer a safe way to safeguard valuable documents
- An account used to pay for qualified medical expenses
- Great way to pay for your monthly expenses with options to earn points
- Requires a minimum investment of $1000
16 Clues: Requires a minimum investment of $1000 • Interest-only monthly payments on this loan • Fixed monthly payments of principal and interest • Fee can be waived with one deposit of $500 or more • A way for customers to check balances in real time • Free if customer has a $25,000 or more relationship • Free if customer has a $10,000 or more relationship • ...
AME's Team Building Event 2015-06-03
Across
- How many employees are younger than 20 years (inclusive internships and external workers)?
- Which department is integrated in the RD&D department in 2012?
- Which customer had the highest turnover at the RD&D department in Q1 2015?
- Which customer has a product called "Qbox"?
- Which customer is located in Kunzelsau?
- How many offices are located on the second floor of Esp 100?
- How many desks are located on the second floor of Esp 119?
- Which customer is nowadays part of ABB?
- Which customer had the highest turnover at AME in 2014?
Down
- How many employees are working at AME longer than 10 years (including internships)?
- Which percentage of total FTE are working at the department RD&D?
- What is the average age at AME (inclusive internships and external workers)?
- What was the second number of the former location of AME?
- In which month is Esp 119 officially opened?
- What was the first year of SMD manufacturing in-house? 20….
- In which month will the second part of the new production line arrive at AME?
16 Clues: Which customer is located in Kunzelsau? • Which customer is nowadays part of ABB? • Which customer has a product called "Qbox"? • In which month is Esp 119 officially opened? • Which customer had the highest turnover at AME in 2014? • What was the second number of the former location of AME? • How many desks are located on the second floor of Esp 119? • ...
Fun Crossword 2020-10-12
Across
- important metric for chat business with a daily closure requirement of 60% and above.
- is a reactive solution that is offered to customers experiencing poor coverage.
- helps to protect the device against any damages or loss.
- is a soft skill approach to ensure the customer that you are listening to him.
- method to be used to share/gain customers personal information.
- is a reactive migration process for eligible customers.
- is a proactive migration solution
- use of statements to be avoided on a chat flow.
- SOC is added for the customer moved under TMobile Network Access
Down
- a device insurance company where a customer can file a claim.
- is a soft skill approach used to explain what you have understood instead, of making customer repeat.
- is America's Largest 5G network.
- the percentage to achieve for both NBA launch and Resolve
- closed a Async chat if all queries are answered and customer losses connection or stops responding to chat.
- 5G __ compatible phone are mandate to experience the best 5G coverage.
- Its mandate authentication process for a SIM SWAP
16 Clues: is America's Largest 5G network. • is a proactive migration solution • use of statements to be avoided on a chat flow. • Its mandate authentication process for a SIM SWAP • is a reactive migration process for eligible customers. • helps to protect the device against any damages or loss. • the percentage to achieve for both NBA launch and Resolve • ...
Virtual Escape Room! 2022-08-12
Across
- this is the password. use it on the form
- - AI and _________ help companies design self-service journeys, allowing them to interact 24/7 with the customers with little to no agent intervention.
- A booming market in China - consumers interact with brands and influencers in real-time while they purchase items promoted. With a wider outreach, the media has also helped farmers in the rural areas survive the pandemic when they struggled with produce wastage due to supply chain disruptions.
- ___________ is the key to great CX. Brands must really understand customer needs and expectations, know what they really value and form lasting emotional connections with them.
Down
- Brands can provide __________ experiences by tailoring their product offerings based on individual customer needs. For example, MatchPalette is a service which accurately measures customer body shape with a 3D scanner to better recommend clothes that fit their body types.
- Integrating _________ and offline experiences bridges the gap between e-commerce platforms and physical experiences by removing any disconnection with technology.
6 Clues: this is the password. use it on the form • - AI and _________ help companies design self-service journeys, allowing them to interact 24/7 with the customers with little to no agent intervention. • ...
Crossword Puzzle 2013-03-19
Across
- A copy or reproduction
- A numeration that consists of 2 numbers
- To make or process (a product), especially with the use of industrial machines
- I can't ... that expensive car
- The legal right granted to an author to exclusive production
- To resemble closely; simulate
- A foreigner has to ... in our land when they want to live here
- A car needs an ... to drive
- The abbreviation of Internet Service Provider
Down
- To come into existence
- A depth or level of an image
- I have to ... our program to fit the needs of our customer
- A person lower in rank, status, or accomplishment than another
- An early, typical example
- The part of a printer where the toner is located
- I have to ... that to know the exact lenght
- To limit someone
17 Clues: To limit someone • To come into existence • A copy or reproduction • An early, typical example • A car needs an ... to drive • A depth or level of an image • To resemble closely; simulate • I can't ... that expensive car • A numeration that consists of 2 numbers • I have to ... that to know the exact lenght • The abbreviation of Internet Service Provider • ...
Drive Thru Support 2023-02-03
Across
- Set "play ____ to headset" to NO or OFF
- while recording a greeting press this button.
- The name seen on our timer screen is _______?
- Which direction is the registration screen?
- Adjust for DST on what system menu choice?
- ___ can result when both volumes are too high.
- Have callers press _____ to help diagnostics
- Use opt# _ OT mode setup screen to add a mode.
- Check that Order takers in cross lane is ___.
Down
- Evening volume settings are an _____ adjustment
- The pull ahead prompt is on what worldly screen?
- press "mode/Exit" and the box asks for it.
- It indicates ___ when nothing is set to play.
- press the _____ key to remove a headset
- _____ means autogreeter plays to next customer
- Failing menu microphones often sound like ___
- Audio issues are often fixed with a ________
17 Clues: Set "play ____ to headset" to NO or OFF • press the _____ key to remove a headset • press "mode/Exit" and the box asks for it. • Adjust for DST on what system menu choice? • Which direction is the registration screen? • Have callers press _____ to help diagnostics • Audio issues are often fixed with a ________ • It indicates ___ when nothing is set to play. • ...
2.02_MP3 H. SEM I Vocab Crossword 2024-10-18
Across
- The division of a total market into smaller, more specific groups
- The division of a market on the basis of its physical and social characteristics
- The division of a market on the basis of where customers are located
- Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- A customer or potential customer who purchases goods or services to satisfy personal desires
- One of the groups into which the total market is divided
Down
- The division of a market on the basis of customers’ responses to a product
- The division of a market on the basis of customers’ lifestyles and personalities
- An individual’s character traits and behaviors
- The way in which people lead their daily lives; determined by their income, interests, and activities
- The classification of customers into similar groups to appeal to one or more individual segments
- The particular group of customers a business seeks to attract
- An economic and sociological measure of a person’s income, education, and occupation
- A customer or potential customer who purchases items for business operations, for resale, or for making other goods
- Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
- The identification and selection of markets for a business or for a product
17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...
Business ownership 2025-10-17
Across
- when businesses offer different products or services that solve the same core customer problem, competing for the same pool of customer dollars
- a strategy where a new product is initially offered at a low price to quickly attract customers and gain a large market share.
- a company that uses a cost-plus pricing strategy, which means it determines its selling price by adding a fixed markup percentage to the total cost of producing a product or service
- a strategy where businesses set their prices based on what competitors are charging for similar products or services
- actions, decisions, or pricing are guided by principles or principles and what is perceived as important or valuable to a customer or patient
- information that has already been collected by someone else for a different purpose and is then reused
Down
- the action of sharing something out among a number of recipients
- when businesses offer similar products or services to the same target audience, competing for the same customers
- information collected firsthand directly from original sources for a specific research purpose
9 Clues: the action of sharing something out among a number of recipients • information collected firsthand directly from original sources for a specific research purpose • information that has already been collected by someone else for a different purpose and is then reused • ...
Selco Sales Academy 2024-07-05
Across
- An organisations aims and values is a________ statement
- An _________ customer works for the organisation supplying a product of service
- ED&I stands for Equality, Diversity and ________
- Selco's ESG policy is part of a _________project
- Acronym for Personal protective equipment
Down
- Activity completed to ensure safe working practices
- Area where stock is delivered to branch
7 Clues: Area where stock is delivered to branch • Acronym for Personal protective equipment • ED&I stands for Equality, Diversity and ________ • Selco's ESG policy is part of a _________project • Activity completed to ensure safe working practices • An organisations aims and values is a________ statement • ...
Tutoring Service 2023-06-08
Across
- Mastering of bending and melting metal
- You go here when there is no more gold in the pot
- Guards of the kingdome of knowledge
- Study of living magical organisms
- Quest for power with little to no balance
- Coolest County in the Valley
- Knowledge of spells and potion making
Down
- Land full of books of shadows and grimoire
- Knights that go to classrooms to fight the evil forces of procrastination
- Tales of the ancient past
- Land of magical wise beings that can help with homeworks
- Why use a sword to stab someone when you can do it with your words
- Knowledgble Beings that will aid you on you journey to success
- You will need it as much as you want to avoid it! Its everywhere...
- Magical beigns full of knowledge that help with your classes
15 Clues: Tales of the ancient past • Coolest County in the Valley • Study of living magical organisms • Guards of the kingdome of knowledge • Knowledge of spells and potion making • Mastering of bending and melting metal • Quest for power with little to no balance • Land full of books of shadows and grimoire • You go here when there is no more gold in the pot • ...
Community service 2024-09-27
Across
- - A time of intense difficulty, danger, or hardship.
- - A densely populated, run-down urban area.
- - A severe shortage of food resulting in widespread hunger.
- - A place offering protection and safety, especially to the homeless.
- - To give out or spread something to multiple recipients.
- - To begin or start something.
- - Scattered pieces of waste or remains.
- - To work together with others towards a common goal.
Down
- - Unable to read or write.
- - To arrange or coordinate activities for a specific purpose.
- - At risk of being harmed or affected negatively.
- - A person concerned with improving the welfare of humanity.
- Up - The action of making a place clean, especially as an act of service.
- - To give something, especially money or goods, for a good cause.
- - A person who offers to do something without being paid.
15 Clues: - Unable to read or write. • - To begin or start something. • - Scattered pieces of waste or remains. • - A densely populated, run-down urban area. • - At risk of being harmed or affected negatively. • - A time of intense difficulty, danger, or hardship. • - To work together with others towards a common goal. • - To give out or spread something to multiple recipients. • ...
Communtiy Service 2025-05-15
Across
- Helping elderly neighbors with chores is an act of this.
- Painting over graffiti or repairing a playground is ____.
- Helping clean up a park is an example of this.
- Donating clothes or toys is a form of this.
- Donating canned goods supports this kind of local organization.
- Working together to meet a goal is called ____.
- Volunteering without expecting anything in return shows ____.
Down
- Making a positive difference in someone’s life.
- Spending time with people in need is giving your ____.
- Doing something good without being asked is showing ____.
- Someone who freely offers to help others.
- Raising money for a cause is often done through a ____.
- Community service helps build strong ____.
- Picking up trash from roads or trails is called this.
- Providing food for the homeless is offering ____.
15 Clues: Someone who freely offers to help others. • Community service helps build strong ____. • Donating clothes or toys is a form of this. • Helping clean up a park is an example of this. • Making a positive difference in someone’s life. • Working together to meet a goal is called ____. • Providing food for the homeless is offering ____. • ...
Service Expectations 2025-04-03
Across
- How many Etiquette's are talked about
- Remember you are the ____ of the credit union to our members
- ______department/branch goals, initiatives and objectives
- One of the 3 F's
- Love,purpose,mastery,autonomy
- Foster ___ and understanding for our members
- Acknowledge members waiting to be served by establishing ____ and thanking them for waiting.
- How many times do you leave your phone number when leaving a voicemail
Down
- Accept _______,explain how you can help, and follow through
- Manager who should be communicated to before communicating above them
- Be_______ and grateful that someone cares
- Maintain _____
- JCU's CEO/President
- _____ members waiting to be served by establishing eye contact
- Give people the benefit of the ______
15 Clues: Maintain _____ • One of the 3 F's • JCU's CEO/President • Love,purpose,mastery,autonomy • How many Etiquette's are talked about • Give people the benefit of the ______ • Be_______ and grateful that someone cares • Foster ___ and understanding for our members • ______department/branch goals, initiatives and objectives • ...
Fire Service 2024-07-28
Across
- - Name one of the JESIP Principles
- - what action plan should be dragged across for a high rise incident?
- - WHat is the call sign for ELS Team?
- what is an example of an alleged fir risk?
- - Name one of the operation centre?
- What do we use as a back up for mobilising?
- what does the N stand for in METAHNE Message?
- How many terror Threat levels are there?
- - how many number of ofiicer is the minimum to have on the run?
Down
- - Name an incident that might initiate spate?
- An Aircraft incident type?
- Name of of the type of buildings we use for a building fire?
- What is one of AFA Exemptions?
- What could be used for an abandoned calls?
- - WHo can fire control ring for an animal Rescue?
15 Clues: An Aircraft incident type? • What is one of AFA Exemptions? • - Name one of the JESIP Principles • - Name one of the operation centre? • - WHat is the call sign for ELS Team? • How many terror Threat levels are there? • What could be used for an abandoned calls? • what is an example of an alleged fir risk? • What do we use as a back up for mobilising? • ...
Recap of Day1 2020-02-21
Across
- Regulates the insurance industry
- Acronym for customer service principle
Down
- a business of trust
- core value of Axis bank starting with E
- Regulates the banking Industry
5 Clues: a business of trust • Regulates the banking Industry • Regulates the insurance industry • Acronym for customer service principle • core value of Axis bank starting with E
CS 3540 HFSD Chapter 3 2019-09-16
Across
- At the end of an iteration your software should be ........
- You should always try be ......... with the customer
- Velocity does not account for ......... events
- At the end of an iteration you should get ......... from the customer
- Ideally you apply velocity ......... you break your Version 1.0 into iterations
- Every 3 iterations you may have a complete and running and releasable ......... of your software
- Your customer can remove some less important user stories when ......... them
- Any more than ......... people in a team and you run the risk of slowing your team down
Down
- You should assume ......... working days in a calendar month
- The ......... sets the priority of each user story
- At the end of an iteration your software should be ........
- When priotitizing, the highest priority (the most important to the customer) is set to a value of ........
- The rate that you complete user stories across your entire project
- You should have one ......... per calendar month
- The set of features that must be present to have any working software at all is called the ......... functionality
- 0.7 is your first pass ......... for a new team
- Velocity is a measure of your .........'s work rate
- Every 90 days you should ......... a complete version of your software
18 Clues: Velocity does not account for ......... events • 0.7 is your first pass ......... for a new team • You should have one ......... per calendar month • The ......... sets the priority of each user story • Velocity is a measure of your .........'s work rate • You should always try be ......... with the customer • ...
Jobs in Hospitality Management 2015-10-20
Across
- Kendall graduates can find jobs supporting hotels in areas like _______, accounting and human resources.
- A Kendall student managing in sport management would be interested in a job at a venue like an ________________.
- Food and beverage managers oversee restaurants in a hotel and also the _________________ function.
- Many hotel and lodging students aspire to be in charge of the hotel; this position is the ___________ manager.
- ______ new job is added every 2.5 seconds to the hospitality industry.
- With an interest in hotel operations, Kendall students are placed in the following departments: front desk, _________, and guest relations.
- A popular sophomore internship position is to work as a meeting coordinator, guest services intern, or __&__ intern.
Down
- An entry-level position for asset management concentration.
- The sommelier is being replaced by a ______________ manager who has knowledge about more than just wine.
- A ________________ assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation, coordinating porter service (luggage assistance request), procuring of tickets to special events, and assisting with tours of local attractions.
- An example of a _______________ job at the Accor hotel chain is managing the PLANET 21 program.
- As an MICE major, students aspire to be ____________ planners.
- The hospitality industry is part of the _____________ sector.
- Employers often have difficulty finding workers who possess basic "_____ skills," which are a prerequisite for success in a customer service-oriented field.
14 Clues: An entry-level position for asset management concentration. • The hospitality industry is part of the _____________ sector. • As an MICE major, students aspire to be ____________ planners. • ______ new job is added every 2.5 seconds to the hospitality industry. • An example of a _______________ job at the Accor hotel chain is managing the PLANET 21 program. • ...
Title Crossword 2022-06-20
Across
- Our title vendor
- The customer needs to transfer the _____ after they receive it
- If there is a lien on the title we can send a _____ if the customer did not receive one
- If the title is lost we can request a _____
- HFS will always pay for a duplicate title if we made an _____
- The customer will receive their title and _____ after purchasing
- _____ can correct a misspelled name (if the state allows it)
- Who pays for a title if not received after 6 months
Down
- The resource you use to determine how much a duplicate title costs
- The DT status that indicates a title has not been mailed
- The state of _____ allows the customer to pick up a duplicate title and mail it back to us so that we can assign to the customer.
- We can send CA 262/227 for a duplicate in this state
- If everything was received but there is no open systematic case and the title has not released, you can send a _____ title release case to support.
- The document we can send to Honda/Acura dealers to request a duplicate title
14 Clues: Our title vendor • If the title is lost we can request a _____ • Who pays for a title if not received after 6 months • We can send CA 262/227 for a duplicate in this state • The DT status that indicates a title has not been mailed • _____ can correct a misspelled name (if the state allows it) • HFS will always pay for a duplicate title if we made an _____ • ...
Intro to Business 11.1 & 11.2 2025-05-12
Across
- The blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
- A set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage.
- The process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.
- Something given in exchange for a product
- The customer’s feeling that a product has met or exceeded expectations.
- The ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product.
Down
- Methods for informing and influencing customers to buy the product. Includes several different components – traditional advertising, sales promotion, public relations, personal selling, social media, and e-commerce.
- The process in which two parties give something of value to each other to satisfy their respective needs.
- Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
- The traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
- A strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
- Methods of utilizing organization employees to support the marketing strategies of the company.
- The specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
- In marketing, a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
- Some method of getting the product from the creator of the product to the customer. Includes a myriad of important tasks: transportation, location, supply chain management, online presence, and inventory.
15 Clues: Something given in exchange for a product • The customer’s feeling that a product has met or exceeded expectations. • Methods of utilizing organization employees to support the marketing strategies of the company. • The process in which two parties give something of value to each other to satisfy their respective needs. • ...
Product Management Crossword by Upraised 2023-09-15
Across
- List of actions that define the step-by-step process between the role and the system.
- Quantifiable metrics that measure the success of a product or business.
- Visual representations of a user's journey through a product.
- Strategic process a company goes through to make a product or service available to customers.
- Strategic plan that outlines the vision, direction, and progression of a product over time.
- Last round of testing before product launch, where a product or software is released to a limited number of users.
- CEO of a product responsible for leading a cross-functional team, defining product vision, planning its roadmap, and working with stakeholders to deliver value to customers.
- Goal-setting framework used to measure results, and set clear expectations.
Down
- Aspect of your product that delivers value by meeting a requirement of your customer.
- Prioritized list of features, enhancements, and bug fixes.
- Features or attributes that set a product apart from its competitors.
- Systematic approach to deciding which features/tasks to work on first.
- Product development methodology with a focus on flexibility.
- Visual representation of an interface in its most basic form.
- Product development strategy that focuses on building the most essential features of a product.
- Customer satisfaction metric that measures how likely customers are to recommend your product.
- Someone who has a vested interest in the product.
17 Clues: Someone who has a vested interest in the product. • Prioritized list of features, enhancements, and bug fixes. • Product development methodology with a focus on flexibility. • Visual representations of a user's journey through a product. • Visual representation of an interface in its most basic form. • ...
Week - 4 Crossword 2021-07-26
Across
- A method of guiding users through the steps of a business process (for example the stages of an Opportunity)
- The process by which a qualified Lead gets converted into an Account, Contact & Opportunity
- A standard object that relates Opportunity with Products
- A Salesforce system that helps create and manage information and articles which can be used to solve issues faced by customers
- A standard Salesforce object representing a business agreement
- A standard Salesforce object representing a Product in a Pricebook
- A special picklist field in opportunity which is used to guide users through the sales process
- A standard Salesforce object representing a set of Products that a company sells with their prices
- The process of allocating a Lead to a User or a Queue based on certain criteria
- A process that automatically assigns a Case to a User or Queue based on criteria
- Process of capturing visitor information through a website form as a new Lead
- A feature which allows the allocation of sales commission to the Sales reps
- The standard object which relates a Campaign to a Lead
- A group of people that work together to solve queries or issues faced by the customer
- A standard Salesforce object representing a sellable product or service
- A Salesforce object which stores proposed prices and terms of sale for any product or service
- A feature that allows users to record, track and solve customer issues across sales, service, and support
- A method of automatically rerouting a case to another user if a Case has been open for too long
Down
- A method of raising queries into Salesforce through emails
- The process of developing and maintaining relationships with prospects in early stages
- The process of sending automatic email response to a Lead based on certain conditions
- A standard Salesforce object representing information about the quantity, revenue distribution, and delivery dates for a particular OpportunityLineItem
- This feature is used in Salesforce Knowledge, Ideas, and Answers to help classify and find Articles, Questions, or Ideas
- A Salesforce object which can be used to store customers questions or issues
- A way to manage a specific Marketing communication
- A natural language processing and natural language understanding chatbot developed with Salesforce Einstein artificial intelligence technology
- A standard Salesforce object which stores information about individual people by combining certain account and contact fields into a single record
- A log which records errors that occur in any Salesforce process on your org
- A standard Salesforce object which represents a purchase on a Contract, Quote, and Opportunity
- A term which means to deliver service on multiple channels
- The process of sending automatic email response to a Case contact based on certain conditions
- A method of estimating a company’s revenue
- A way of distributing the workload within a team instead of assigning work to individual Users
- A standard Salesforce object represents a specific purchased and installed product
34 Clues: A method of estimating a company’s revenue • A way to manage a specific Marketing communication • The standard object which relates a Campaign to a Lead • A standard object that relates Opportunity with Products • A method of raising queries into Salesforce through emails • A term which means to deliver service on multiple channels • ...
National 5 Business Management 2018-01-21
Across
- one-owner business
- a trainee learns tasks in different departments/jobs. This is how supermarkets usually train employees
- where a single product is custom made to a customer’s own specification
- long lasting
- there are the private sector, the public sector and the third, or voluntary, sector
- a process in which the production of items moves continuously from one operation to the next
- this involves employees attending courses away from their workplace, for example, at colleges or universities
- outlines the skills, qualifications, experience and qualities that the ideal candidate should possess
- an individual who creates and develops a business idea to produce a product or service that makes a profit
- there are three sectors of industry: primary, secondary and tertiary
- businesses in this sector offer services, not products
- researchers use secondary information in the form of published sources
- a way of measuring customer satisfaction
- this consists of the following types of business organisation: sole trader; partnership; private limited company (Ltd); public limited company (plc) and franchise
- used up quickly
Down
- a business with two to 20 partners
- identifying another organisation commonly regarded as the ‘best’ in the industry and copying their best techniques – is sometimes used as a method of improving the quality of production of a good or service
- businesses in this sector use natural resources
- the four stages are introduction, growth, maturity and decline
- looks for suitable candidates from staff who already work for the organisation
- businesses in this sector make or manufacture products
- the production of groups of similar products
- this consists of what is known as the ‘four Ps’: product, price, promotion and place
- a person or group of people who have an interest in a business or organisation, and in the way it is managed and run
- involves splitting consumers into different groups or segments and then marketing a product/service directly to those groups
- how the customer is made aware of the product/service
- These involve small groups of workers meeting at regular intervals to discuss where improvements can be made in the production process
- the factors that need to be considered when deciding on a supplier: raw materials; price; quality; quantity; reliability; delivery; credit; location
- a way of identifying whether a job can be shared, or whether there is no need to fill a vacancy
- lists all of the duties that will be involved in the job
- a name, symbol, design (or a combination of all these) that the producer uses to make the product instantly recognisable
- researchers go out ‘into the field’ to obtain first-hand, primary information for the organisation to use
- a business agreement where one business can operate under the name of another business
- this sector consists of the following types of business organisation: central government; local government and public corporation
- factors
- the six key external factors that affect a business: political; economic; social; technological; environmental and competitive
- a place where buyers and sellers come together.
37 Clues: factors • long lasting • used up quickly • one-owner business • a business with two to 20 partners • a way of measuring customer satisfaction • the production of groups of similar products • businesses in this sector use natural resources • a place where buyers and sellers come together. • how the customer is made aware of the product/service • ...
Branding and Promotion Vocab Review 2022-12-08
Across
- A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
- The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
- The branded product of a manufacturer and is used to attract customers
- A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
- The tendency of some consumers to continue buying the same brand of goods rather than competing brands
- A symbol or stylized text used to represent an organization or company. (logo)
- A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
- The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
- Content on an advertisement that encourages an immediate response from the viewer.
- Any illustration including design elements and pictures used in production of an advertisement.
- A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
- A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
- Identifies a specific company, product or service and differentiates it from similar brands within a category
- Any form of marketing that uses offline media to reach an audience.
- A buying motive concerned with appearance, social approval, guilt, and fear
- A buying motive concerned with savings, convenience, durability, quality, and safety
Down
- This is a set of short-term activities that are designed to encourage immediate purchase.
- The process of defining and promoting what you stand for as an individual.
- It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
- A non-personal promotion of products and services that marketers use to increase brand awareness.
- Legal protection for an identifying word, phrase or image
- A short and striking or memorable phrase used in advertising
- The reasons why people purchase products and services.
- Information on an advertisement telling the viewer where/how they can purchase a product or service.
- The process of creating a distinct identity for a business in the mind of your target audience and consumers.
- The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
- A one-to-one communication between a sales representative and a potential customer.
- A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
- The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
- A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location
30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...
unidad 1 English 2018-08-30
Across
- medium gives us information about activities, news and time.
- observe the purpose of the course by this means.
- the final works, by this means.
Down
- the different activities to be developed.
- they explain us how to navigate in the classroom
- you can share job advances.
- this environment we observe news, laboratories, customer service system.
7 Clues: you can share job advances. • the final works, by this means. • the different activities to be developed. • they explain us how to navigate in the classroom • observe the purpose of the course by this means. • medium gives us information about activities, news and time. • this environment we observe news, laboratories, customer service system.
TRADE SHOW VOCABULARY 2023-03-13
Across
- The degree to which a company or product is noticeable or easily seen by potential customers.
- The specific group of people that a company is trying to reach with their marketing and promotional efforts.(2 words: space position 7)
- The process of creating a unique image and name for a product or company to help differentiate it from competitors.
- a brief written statement announcing an upcoming event pitched to journalists for publication in media outlets.(2 words: space position 6)
- A designated space at the trade show where a company can display their products or services.(US english)
Down
- Printed materials, such as brochures or flyers, that provide information about a company or product.
- A promotional item given to visitors at a trade show, such as a pen, tote bag, or keychain.
- An event where companies in a specific industry showcase their products and services to potential customers.(2 words: space position 6)
- A brief presentation given to potential customers to persuade them to buy a product or service.
- form meant for capturing emails and other information of potential customers.(2 words: space position 5)
- The process of promoting and selling products or services.
- The visual presentation of a product or service.
- A potential customer who has expressed interest in a product or service.
- Promotional items given to visitors at a trade show, such as branded t-shirts or hats.
14 Clues: The visual presentation of a product or service. • The process of promoting and selling products or services. • A potential customer who has expressed interest in a product or service. • Promotional items given to visitors at a trade show, such as branded t-shirts or hats. • ...
Crossword puzzle 2025-06-10
Across
- plan you write down to decide how you'll spend your money each month
- done or help provided, esp. for the public or for a person or an organization
- chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
- have to have something, or to want something very much
- the number of goods that the customers are ready and willing to buy at several prices during a given time frame
- physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
- wish, need, crave, demand, or desire
- person who consumes a product or service
Down
- the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
- quality or state of being responsible
- feeling that accompanies or causes special attention to something or someone
- the practice of making one's living or making money by producing or buying and selling products
- plan you write down to decide how you'll spend your monethey
- item or service offered to a customer to solve a problem or fulfill a desire
14 Clues: wish, need, crave, demand, or desire • quality or state of being responsible • person who consumes a product or service • have to have something, or to want something very much • plan you write down to decide how you'll spend your monethey • plan you write down to decide how you'll spend your money each month • ...
Crossword puzzle 2025-06-10
Across
- plan you write down to decide how you'll spend your money each month
- done or help provided, esp. for the public or for a person or an organization
- chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
- have to have something, or to want something very much
- the number of goods that the customers are ready and willing to buy at several prices during a given time frame
- physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
- wish, need, crave, demand, or desire
- person who consumes a product or service
Down
- the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
- quality or state of being responsible
- feeling that accompanies or causes special attention to something or someone
- the practice of making one's living or making money by producing or buying and selling products
- plan you write down to decide how you'll spend your monethey
- item or service offered to a customer to solve a problem or fulfill a desire
14 Clues: wish, need, crave, demand, or desire • quality or state of being responsible • person who consumes a product or service • have to have something, or to want something very much • plan you write down to decide how you'll spend your monethey • plan you write down to decide how you'll spend your money each month • ...
Banking Crossword 2019-09-18
Across
- India's most valuable bank as per stock market ( Use abbreviation)
- Post merger of existing 27 PSU Banks ,how many will remain
- The securities deposited by the customer for safe custody is referred as bailment. In this case the customer is referred as .....
- Yono is the mobile banking application of which bank ( Use abbreviation)
- Oriental Bank of commerce is being merged with which bank(Use abbreviation)
- Type of account used by business people
- restrictions on withdrawal amount and no.of withdrawals are in which type of bank account
- largest private bank in India (Use abbreviation)
- Clubs , societies , religious institutions ,schools etc are treated as ,.... institutions
- These type of people with unsound mind are not eligible to open bank a/c
Down
- Majority of people save money in banks in the form of (Use abbreviation)
- Who appoints guardian in the absence of parents
- Bank is legally obligated to maintain .... Of the private activities of the customer
- Right to .... is the right which can be executed by the bank to retain but not sell the property inorder to recover the due amount
- Signature which is used to verify the identity of customer
- process by which banks obtain information about the identity and address of the customers
- Type of A/c operated and owned by 2 parties
- The customer does this to acquire loan or OD from Bank
- Type of guardian for minors
19 Clues: Type of guardian for minors • Type of account used by business people • Type of A/c operated and owned by 2 parties • Who appoints guardian in the absence of parents • largest private bank in India (Use abbreviation) • The customer does this to acquire loan or OD from Bank • Post merger of existing 27 PSU Banks ,how many will remain • ...
Business crossword 2023-02-02
Across
- business to business
- a business with an interest or concern in something
- a person's regular occupation, profession, or trade.
- the shares are held by less than 50 persons and are not available to general public
- a legally binding payment made to an individual or company for the ongoing use of their assets
- you and your partner (or partners) personally share responsibility for your business
Down
- an individual or company that holds a franchise for the sale of goods or the operation of a service
- the part of an economy that is controlled by the state.
- business to customer
- an individual or company that sells or grants a franchise for the sale of goods or the operation of a service
- a person who is the exclusive owner of a business, entitled to keep all profits after tax has been paid but liable for all losses
11 Clues: business to business • business to customer • a business with an interest or concern in something • a person's regular occupation, profession, or trade. • the part of an economy that is controlled by the state. • the shares are held by less than 50 persons and are not available to general public • ...
Vocabulary from Job Advertisement 2021-05-10
Across
- the people who work in a place
- ____-time: less than about 30 hours per week
- a person who applies for a job
- customer _____: helping customers
Down
- someone who can talk to other people very well
- the time you are at work
- fill in a form because you want a job
- If you have ____ of a job you have done a job like this in the past.
8 Clues: the time you are at work • the people who work in a place • a person who applies for a job • customer _____: helping customers • fill in a form because you want a job • ____-time: less than about 30 hours per week • someone who can talk to other people very well • If you have ____ of a job you have done a job like this in the past.
Bergstrom/ESOP Knowledge 2014-06-24
Across
- What event happens every March
- The place Allen T received in the IEC chili cook-off
- Employee Ownership Month
- What can happen at age 62
- Group of 13 members that are responsible for our ESOP education
- Number of years we have been in business
- Besides customers, what else matters
- The last name of one of our trustees
- The reason our company exists
Down
- In what was Bergstrom Electric started
- Name of our company
- A celebration of years in service
- Four letter abbreviation for the trust fund that makes you an owner
- In 2013, 80% of our revenue was generated from this type of work
- Where you log in to see your paystub and other important info
- What is takes to continue our successful business
- Number of years to be 100% vested in your ESOP account
17 Clues: Name of our company • Employee Ownership Month • What can happen at age 62 • The reason our company exists • What event happens every March • A celebration of years in service • Besides customers, what else matters • The last name of one of our trustees • In what was Bergstrom Electric started • Number of years we have been in business • ...
Digital_Banking_Ishan_Krishna_Vatsa_TCE 2025-10-01
Across
- : Technology used to protect sensitive banking data online.
- : Unified Payments Interface for instant fund transfer.
- : A card used to make payments directly from bank account.
- : A digital wallet for storing and spending money online.
- : Immediate Payment Service available 24x7.
- : A code scanned to make digital payments.
- : International system for secure money transfers between banks.
- : Fraudulent attempt to steal personal banking details.
- : A card that allows purchases on borrowed money.
- : National Electronic Funds Transfer system.
Down
- : Process of verifying customer identity online or offline.
- : Protection of online banking systems from fraud.
- : Technology companies that provide innovative financial services.
- : Process of verifying identity before digital banking access.
- : One Time Password for secure online transactions.
- : Real Time Gross Settlement for high value transfers.
- : Unique code used to identify a bank branch in online transfers.
17 Clues: : A code scanned to make digital payments. • : Immediate Payment Service available 24x7. • : National Electronic Funds Transfer system. • : A card that allows purchases on borrowed money. • : Protection of online banking systems from fraud. • : One Time Password for secure online transactions. • : Real Time Gross Settlement for high value transfers. • ...
(please note that answers that have two words or more are written without spaces). 2022-07-22
Across
- You’ve bought a new computer, but it has screen problems. Who do you call?
- IBM’s support service method for storage systems.
Down
- Customer service in technical support practices (about operating systems, security programs, hardware etc.).
- Physical parts of a computer.
- What an on-site hardware IT support does?
5 Clues: Physical parts of a computer. • What an on-site hardware IT support does? • IBM’s support service method for storage systems. • You’ve bought a new computer, but it has screen problems. Who do you call? • Customer service in technical support practices (about operating systems, security programs, hardware etc.).
Crossword puzzle 2025-06-10
Across
- plan you write down to decide how you'll spend your money each month
- done or help provided, esp. for the public or for a person or an organization
- chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
- have to have something, or to want something very much
- the number of goods that the customers are ready and willing to buy at several prices during a given time frame
- physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
- wish, need, crave, demand, or desire
- person who consumes a product or service
Down
- the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
- quality or state of being responsible
- feeling that accompanies or causes special attention to something or someone
- the practice of making one's living or making money by producing or buying and selling products
- plan you write down to decide how you'll spend your monethey
- item or service offered to a customer to solve a problem or fulfill a desire
14 Clues: wish, need, crave, demand, or desire • quality or state of being responsible • person who consumes a product or service • have to have something, or to want something very much • plan you write down to decide how you'll spend your monethey • plan you write down to decide how you'll spend your money each month • ...
NISC Capital Credit Workshop 2024-02-07
Across
- The brains behind all Capital Credit Processes
- Pay out all unretired and held monies to the heirs of a deceased member
- This screen is used to view and modify several customer settings
- The purpose of this process is to transfer Prior Years, CC Master information and Retirement History on capital credits from one existing customer number to one or more other customers
- if processed wrong there is no reversing, it would require a complete system restore
Down
- the action or process of allocating or distributing something
- This retirement that will never issue a check
- This process is designed to manage unclaimed monies by transferring them to Abandoned and then Abandoned Paid
- Allows dollars that are in Unclaimed or Abandoned to be issued to a member via check
- the screen where you select which customers will be included in an Estate/Senior/Final/Certificate or Special Retirement
- this process is to assess a service charge against the unclaimed values in Retirement History
11 Clues: This retirement that will never issue a check • The brains behind all Capital Credit Processes • the action or process of allocating or distributing something • This screen is used to view and modify several customer settings • Pay out all unretired and held monies to the heirs of a deceased member • ...
35a 2024-06-22
Across
- Exceptional conduct
- Distinguished honor
- Recognized excellence
- Defense service
- Commander service
- Community service
- Highest US award
- Navy bravery award
- War triumph
- Aerial bravery
Down
- US combat award
- Aerial achievement
- US valor award
- Honorable service
- Exceptional service
- Extraordinary heroism
- Wound honor
- Duty completion
- Group bravery
- Expedition award
20 Clues: Wound honor • War triumph • Group bravery • US valor award • Aerial bravery • US combat award • Defense service • Duty completion • Highest US award • Expedition award • Honorable service • Commander service • Community service • Aerial achievement • Navy bravery award • Exceptional conduct • Exceptional service • Distinguished honor • Recognized excellence • Extraordinary heroism
CSS Induction 2018-08-22
Across
- What is the first step when addressing customer concerns?
- What is the term used for breaking a term deposit?
- What account is suitable for customers under 18?
- What is the name of the pre-approval for a car loan?
- What is the name of the system used to record customer information and products?
- The Second step in Resolving a Customer complaint
- What is the highest credit card staff can have for no annual fee?
- What is the name of the Rewards on CBA credit cards?
Down
- What kind of advice can we provide our customers?
- The last stage in the Aggressive Customer cycle
- This car insurance covers my car as well as the other person's car
- How many connectors are there when building rapport with a customer?
- The name of the person owning a sole trader business
- How can I put extra money directly in my home loan and then take it back out?
- What is the acronym used in Security Incidents to remain calm?
15 Clues: The last stage in the Aggressive Customer cycle • What account is suitable for customers under 18? • What kind of advice can we provide our customers? • The Second step in Resolving a Customer complaint • What is the term used for breaking a term deposit? • The name of the person owning a sole trader business • What is the name of the pre-approval for a car loan? • ...
ICSS Unit 4 2023-08-03
Across
- A call will be escalated if the rep is unable to _____ the issue.
- Before using headset, ensure the volume of control is at its _____.
- customer lifecycle stage when you first make contact with potential customer
- The aim of front end marketing and sales closure is to generate a _____ customer.
- The aim of this stage is to turn prospects into customers.
- identifying stages of cart __________ is a part of mapping customer journey
- The stage when your leads turn into paying customers.
Down
- If all troubleshooting steps of using headsets are unsuccessful, connect to a different ______.
- The back end marketing refers to the marketing organisations do for their _____ customers.
- One of the tips for building an omni-channel journey is to use the right _____.
- One of the reasons for call escalation is that the customer wants to speak with someone _____ in the company.
- One of the troubleshooting tips when using the headset is to check that it is plugged in the correct _______
- To make sure the headset mic is not muted, check the volume and _____.
- the last stage of the customer lifecycle
14 Clues: the last stage of the customer lifecycle • The stage when your leads turn into paying customers. • The aim of this stage is to turn prospects into customers. • A call will be escalated if the rep is unable to _____ the issue. • Before using headset, ensure the volume of control is at its _____. • ...
CDS crossword 2020-06-01
Across
- fdfd
- virgin has won best customer service _ years in a row
- virgin members get this percentage discount at the source
Down
- the internal website to find your promotions
- Lucky mobile has received a award for best self serve _
- the new iphone SE comes in black, white and
- use this tool when you have IT issues
7 Clues: fdfd • use this tool when you have IT issues • the new iphone SE comes in black, white and • the internal website to find your promotions • virgin has won best customer service _ years in a row • Lucky mobile has received a award for best self serve _ • virgin members get this percentage discount at the source
The 7 key marketing principles 2023-06-13
Across
- is an example of a brand with an excellent overall marketing strategy.
- market research to make sure your product stands out.
- you do your work well, this counts as physical evidence for your company.
Down
- this marketing principle by improving your customer service
- about the distribution channels where your product is offered
- up with
- work more efficiently
7 Clues: up with • work more efficiently • market research to make sure your product stands out. • this marketing principle by improving your customer service • about the distribution channels where your product is offered • is an example of a brand with an excellent overall marketing strategy. • you do your work well, this counts as physical evidence for your company.
Macy's Procedures 2016-12-02
Across
- Customer may request if over their Open to Buy amount
- How to check for more than one account for a customer
- Newer procedure to change any account information
Down
- Screen to use during a phone call to get an Ani-Match (screen pop)
- How we add a joint account holder
- Where to check for legacy (old)account number (when not shown on Main Window)
- Viewing account transactions
- Where to find list of Authorized Buyers
- Checking for profile token
- Checking date of when account was open
- Linking the customer to Plenti
- How to request older statements not found in RPLID
- New training for when a customer is not satisfied
- Checking for any pending transactions
- Updating account phone numbers
15 Clues: Checking for profile token • Viewing account transactions • Linking the customer to Plenti • Updating account phone numbers • How we add a joint account holder • Checking for any pending transactions • Checking date of when account was open • Where to find list of Authorized Buyers • New training for when a customer is not satisfied • ...
Business Objectives 2 KADIR BULUT AKINCI 2025-04-10
Across
- increasing the effort put into sales as a company and using additional or new strategies to facilitate your journey to get there
- Ensuring cash inflows exceed outflows so short-terms bills can be paid
Down
- The people that a customer comes into contact with, and the service they provide can have a direct effect on customer satisfaction and loyalty.
- shareholdervalue Better return on investment
- Better ethics, environmental considerations, contributing positively to society
- The ability to pay short-term debts
6 Clues: The ability to pay short-term debts • shareholdervalue Better return on investment • Ensuring cash inflows exceed outflows so short-terms bills can be paid • Better ethics, environmental considerations, contributing positively to society • ...
CHAPTER 11 2017-05-16
Across
- A GRANT ADJUSTMENT IS ONE WAY TO _________ OVERPAID BENEFITS
- WHEN WE COLLECT ON AN OVERPAYMENT
- INTENTIONAL PROGRAM VIOLATION
- WHEN THE COUNTY OWES THE CUSTOMER BENEFITS
- A HEARING REQUEST FILED WITHIN 90 DAYS IS CONSIDERED
- CUSTOMERS HAVE A RIGHT TO REQUEST A
- REPORTING INFORMATION _______ CAN CAUSE AN OVERPAYMENT
- A MATCH THAT PROVIDES INFORMATION ON EARNED INCOME
- WHEN A CUSTOMER DOES NOT COME TO A HEARING
Down
- THE CUSTOMER HAS 10 DAYS TO REPORT INCOME OVER THE
- WHEN THE AU RECEIVES TOO MUCH IN BENEFITS
- THE TYPE OF NOTICE THAT MUET BE SENT TO THE CUSTOMER
- WHEN A CLAIMANT WITHDRAWS A HEARING REQUEST
- SPECIAL INVESTIGATIVE UNIT
14 Clues: SPECIAL INVESTIGATIVE UNIT • INTENTIONAL PROGRAM VIOLATION • WHEN WE COLLECT ON AN OVERPAYMENT • CUSTOMERS HAVE A RIGHT TO REQUEST A • WHEN THE AU RECEIVES TOO MUCH IN BENEFITS • WHEN THE COUNTY OWES THE CUSTOMER BENEFITS • WHEN A CUSTOMER DOES NOT COME TO A HEARING • WHEN A CLAIMANT WITHDRAWS A HEARING REQUEST • THE CUSTOMER HAS 10 DAYS TO REPORT INCOME OVER THE • ...
DT Way | Commitment 2024-06-25
Across
- Customer is invested in DriveTime
- Foundation of our customer experience
- Ties together information, options, and commitment
- This role fosters a sense of ownership sand sets the tone
- Highlight vehicle features and benefits
- Route to take to avoid roadblocks
- GM - AGM - Keyholder - CEG
Down
- Correct terminology to say
- Ensures the customer is supported throughout DriveTime journey
- The customer takes the car they are excited about
- What NOT to do during DT Way
- When we get to know our customers and why they are shopping
- A personalized vehicle list
13 Clues: Correct terminology to say • GM - AGM - Keyholder - CEG • A personalized vehicle list • What NOT to do during DT Way • Customer is invested in DriveTime • Route to take to avoid roadblocks • Foundation of our customer experience • Highlight vehicle features and benefits • The customer takes the car they are excited about • Ties together information, options, and commitment • ...
Branch Audit 2017-01-19
Across
- Customer drops off deposit
- atm deposit
- Customer Retained Items Log
- Making smaller deposits to avoid reporting
- David Mercado
Down
- atm checked in am opening
- amount in large bills in teller drawer
- Kerry Bernard
- When employees not at their station
- Recognizing When an activity Deviates from Normal
- Monthly Random Cash or Vault Count
- Request for official Check Form
- Ambush code
- Customer Drop off Pick up Receipt
14 Clues: atm deposit • Ambush code • Kerry Bernard • David Mercado • atm checked in am opening • Customer drops off deposit • Customer Retained Items Log • Request for official Check Form • Customer Drop off Pick up Receipt • Monthly Random Cash or Vault Count • When employees not at their station • amount in large bills in teller drawer • Making smaller deposits to avoid reporting • ...
Distribution, Promotion, and Selling 2024-12-17
Across
- A business model where a brand sells products or services directly to consumers or businesses, without using a middleman or distributor
- The buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet.
- The practice of customers organically sharing positive experiences about a product or service with their friends, family, and network
- A place of business usually owned and operated by a retailer but sometimes owned and operated by a manufacturer or by someone other than a retailer.
- A place of business usually owned and operated by a retailer but sometimes owned and operated by a manufacturer or by someone other than a retailer.
- A business that buys products in large quantities directly from manufacturers and then sells them in smaller quantities to retailers
- Helps to present your product, stimulate demand for it, and build an appropriate differentiation strategy.
- The use of email to promote products or services, as well as incentivize customer loyalty. It is a form of marketing that can make the customers on your email list aware of new products, discounts, and other services
- The process of making a product or service available for the consumer or business user who needs it Man's best friend
Down
- Marketing strategies that reward customers for making repeat purchases from a brand
- A small portion of a product or service that a company gives to potential customers for free so they can try it before buying.
- A virtual marketplace where customers can browse, select, and purchase products or services directly through a website or online platform
- A strategy where a business incentivizes its existing customers to recommend their products or services to their network (friends, family, colleagues) by offering rewards like discounts, gift cards, or other perks, essentially using word-of-mouth marketing to acquire new customers
- A business model where customers pay a recurring fee to access a product or service on a set schedule, like monthly or yearly, instead of making a one-time purchase
- Independent vendors who sell products or services on a platform that is not their own
- The process of using strategies and tactics to convince potential customers to buy a product or service
- A reduction in the standard price of a product or service, offered to customers as an incentive to encourage sales, often presented as a percentage off the original price, used to attract new customers or retain existing ones by making products more affordable and appealing
17 Clues: Marketing strategies that reward customers for making repeat purchases from a brand • Independent vendors who sell products or services on a platform that is not their own • The process of using strategies and tactics to convince potential customers to buy a product or service • ...
Macy's Procedures 2016-12-02
Across
- New training for when a customer is not satisfied
- Checking date of when account was open
- How to check for more than one account for a customer
- Where to check for legacy (old)account number (when not shown on Main Window)
- Where to find list of Authorized Buyers
- Newer procedure to change any account information
- How to request older statements not found in RPLID
Down
- How we add a joint account holder
- Linking the customer to Plenti
- Checking for profile token
- Viewing account transactions
- Checking for any pending transactions
- Updating account phone numbers
- Customer may request if over their open to buy amount
- Screen to use during a phone call to get an Ani-Match (screen pop)
15 Clues: Checking for profile token • Viewing account transactions • Linking the customer to Plenti • Updating account phone numbers • How we add a joint account holder • Checking for any pending transactions • Checking date of when account was open • Where to find list of Authorized Buyers • New training for when a customer is not satisfied • ...
Financial crime 2025-12-09
Across
- : Event-driven review triggered by change in customer activity or risk
- : Framework of controls to detect and prevent money laundering
- : Enhanced level of due diligence applied to higher-risk customers
- : Deceptive activity intended to cause financial loss
- : Verification of customer identity and purpose of relationship
- : Official registers of restricted individuals or organisations
- : Standard due diligence process required at onboarding
- : Automated surveillance of customer activity
- : Suspicious Activity Report filed when unusual behaviour is detected
Down
- : Politically exposed person category in screening
- : Scoring method used to categorise customer or product risk
- : System-generated flag requiring investigation
- : Government-issued prohibitions restricting dealings with certain persons or entities
- : Movements of funds or value between parties
- : UK financial services regulator
15 Clues: : UK financial services regulator • : Movements of funds or value between parties • : Automated surveillance of customer activity • : System-generated flag requiring investigation • : Politically exposed person category in screening • : Deceptive activity intended to cause financial loss • : Standard due diligence process required at onboarding • ...
Savings Account Knowledge Check 2016-05-01
Across
- Paperwork is needed for previous contributions
- All transactions require paperwork to be completed
- No minimum balance requirement
- ATM withdrawals are these type of transactions
Down
- Opening deposit of $250,000 required
- Service charged is waived if customer is under 26 years of age
- Online banking transfers are these type of transactions
- Must maintain balance of $5,000 in the account each day to obtain the disclosed APY
- Number of non-personal transfers/transactions allowed per federal regulation
9 Clues: No minimum balance requirement • Opening deposit of $250,000 required • Paperwork is needed for previous contributions • ATM withdrawals are these type of transactions • All transactions require paperwork to be completed • Online banking transfers are these type of transactions • Service charged is waived if customer is under 26 years of age • ...
Commerce Puzzle 2020-07-16
Across
- A thing that is the result of an action or proces
- the state of a country or region in terms of the production and consumption of goods and services and the supply of money
- The opportunity to act independently. Not Freedom
- A place that facilitate the exchange of goods and services
Down
- The action of buying and selling goods and service
- Transformation from one thing to another
- Definetly not loss
- The king
- A persons regular occupation
9 Clues: The king • Definetly not loss • A persons regular occupation • Transformation from one thing to another • A thing that is the result of an action or proces • The opportunity to act independently. Not Freedom • The action of buying and selling goods and service • A place that facilitate the exchange of goods and services • ...
Free Enterprise System 2023-11-02
Across
- citizens have the opportunity to own their own property
- the amount of a product people want to buy
- the difference between the amount earned and the amount spent
- a fancy word for power
- there is more than one business performing a service or selling similar goods
Down
- they have the power in the economy
- businesses are run by individuals, not government
- the amount of a good available
- passes and enforces laws to make sure businesses run fairly and safely
9 Clues: a fancy word for power • the amount of a good available • they have the power in the economy • the amount of a product people want to buy • businesses are run by individuals, not government • citizens have the opportunity to own their own property • the difference between the amount earned and the amount spent • ...
POS Code Crossword Puzzle 2023-01-25
Across
- Point of Service, reference lab registration, patient not present
- Point of Service, collection attempted, patient refused
- Point of Service, cannot pay - no time pay arrangements
- Point of Service, motor vehicle accident
- Point of Service, partial payment collected - time pay arrangements
- Point of Service, prior debt discussed
- Point of Service, cannot pay - time pay arrangements
Down
- Point of Service, partial payment collected - no time pay arrangements
- Point of Service, collected amount due
- Point of Service, Administration notified of service
- Point of Service, nothing due today
- Point of Service, did not stop/did not see patient
- Point of Service, deposit waived at Administration request
- Point of Service, promise to pay within 10 days of discharge
- Point of Service, referred to self-pay screening vendor/financial counselor
- Point of Service, no prior debt
16 Clues: Point of Service, no prior debt • Point of Service, nothing due today • Point of Service, collected amount due • Point of Service, prior debt discussed • Point of Service, motor vehicle accident • Point of Service, did not stop/did not see patient • Point of Service, Administration notified of service • Point of Service, cannot pay - time pay arrangements • ...
A Difficult Customer 2024-04-02
Across
- lomake
- matkatavarat
- varaus
- kirjautua sisään
- jokainen, kaikki
- mitään, mikään
- selittää
- kansainvälinen
- vapaa
- hissi
- aula
Down
- allekirjoitus
- taloudenhoito
- palvelu
- tarkoittaa
- sukunimi
- hissi
- itse asiassa
- joku
- kansalaisuus
20 Clues: joku • aula • hissi • vapaa • hissi • lomake • varaus • palvelu • sukunimi • selittää • tarkoittaa • matkatavarat • itse asiassa • kansalaisuus • allekirjoitus • taloudenhoito • mitään, mikään • kansainvälinen • kirjautua sisään • jokainen, kaikki
General Services Division Workshop 2020-02-11
Across
- Satisfaction is the result of GSD overall services provided.
- is a principle all employees must adhere to.
- services are also provided for home service upon employees request.
- is an activity that GSD safety team does frequently.
Down
- of Adnoc onshore employees is our aim.
- is an activity the office planning do regularly
- is an activity that sometimes might require the use of scaffolding.
- is our 2020 engagement score target.
- requests must be processed as per employees entitlement.
9 Clues: is our 2020 engagement score target. • of Adnoc onshore employees is our aim. • is a principle all employees must adhere to. • is an activity the office planning do regularly • is an activity that GSD safety team does frequently. • requests must be processed as per employees entitlement. • Satisfaction is the result of GSD overall services provided. • ...
Chapter 16 & 17 Review 2025-05-01
Across
- Product, Promotion, Price, and Place is Marketing _____.
- It is More Economical to Keep a ________ Than to Find a New One.
- Paid for in the Media.
- Break-Even Point Occurs When Revenues Are _______.
- Increasing the Market Share of a Product or Service is Market _____.
Down
- The Path a Good Must Follow to Reach a Consumer is a ______ Channel.
- Showcasing Products in Displays is Called _______ Merchandising.
- From Product Introduced to Product Being Discounted is the Product ________.
- Public Relations is _____.
9 Clues: Paid for in the Media. • Public Relations is _____. • Break-Even Point Occurs When Revenues Are _______. • Product, Promotion, Price, and Place is Marketing _____. • It is More Economical to Keep a ________ Than to Find a New One. • Showcasing Products in Displays is Called _______ Merchandising. • ...
PTS Chpt 1-4 2023-02-23
Across
- In a Chinese restaurant, diners use this to eat. Chpt4
- A ______ dining restaurant is a restaurant that serves moderately-priced food in a casual atmosphere. Chpt3
- A service staff must present a ____ appearance that reflects the image of a clean and neat service staff. Chpt2
- To have good hygiene you must shower at least _____ a day. Chpt2
- When folding napkins, always make sure that your hands are ____.
- Plates, dishes, cups, and other similar items, especially the ones made of earthenware. Chpt4
- The ________ Kitchen is used when practical sessions for cooking are done with the students. Chpt1
- ___________ breakfast - is a light breakfast, typically consisting of coffee and bread rolls with butter and jam. Chpt3
- ________ is served during 6.30am to 10.30am. Chpt3
- ______ _______in workplace refer to unsafe conditions that can cause injury, illness or death. Chpt1
- ____ ___________ restaurants are full service restaurants, with valet service and well- groomed servers in elegant uniforms who will help you to your seats. Chpt3
- This is usually a sweet course or dish, such as fruits, ice cream, or pastry, served at the end of a meal. Chpt3
- Set menu have a _____ price. Chpt4
- To have positive attitude at work you must display ________ body language, gestures and greetings. Chpt2
- The word used in a restaurant refering to the table setting for a person. Chpt4
Down
- Maintain a comfortable ________ with your guests. Excuse yourself when you need to lean forward to carry out certain task. Chpt2
- Make sure the kitchen floor is always dry and free from ______. No running or playingin the Training Rooms. Chpt1
- Cutlery used for main fish/seafood courses such as Fish and Chips, Salmon fillet, etc. Chpt4
- It is important for service staff to maintain a professional image through good _______. Chpt2
- ___________ your guests with a warm smile when they are about 10 feet away and welcome and greet the guests when they are about 5 feet from you. Chpt2
- In the ___ _____ menu, the customers are free to choose from the whole available menu. Chpt4
- A training restaurant in crest where students practise their Hospitality skills. Chpt1
- Good customer service will create a good dining ________ resulting in guests coming back to dine in the restaurant. Chpt2
- ______ is served during 11am to 3pm. Chpt3
- This is a food or drink served before a meal to stimulate the appetite; typically they come in small portions. Some examples are salads, soups, fried spring rolls, cold cuts and many others. Chpt3
- Always exceed guest’s expectation by going that extra ____. Chpt2
- To have good hygiene you must keep your fingernails clean and _______. Chpt2
27 Clues: Set menu have a _____ price. Chpt4 • ______ is served during 11am to 3pm. Chpt3 • ________ is served during 6.30am to 10.30am. Chpt3 • In a Chinese restaurant, diners use this to eat. Chpt4 • To have good hygiene you must shower at least _____ a day. Chpt2 • When folding napkins, always make sure that your hands are ____. • ...
Fun quiz 2020-12-02
Across
- South African customer video
- Presents our weekly webinars
- USA customer video
- The name of our investor
- Where the Christmas Grinch resides
- Our secondary classification matrix
- Number of years NETSTOCK been in business
Down
- New USA president-elect
- Australian customer video
- 2020 Pandemic
- Born on Christmas day
- Our manufacturing expert
- What you do when you determine your demand
- The name of our e-learning system
14 Clues: 2020 Pandemic • USA customer video • Born on Christmas day • New USA president-elect • Our manufacturing expert • The name of our investor • Australian customer video • South African customer video • Presents our weekly webinars • The name of our e-learning system • Where the Christmas Grinch resides • Our secondary classification matrix • Number of years NETSTOCK been in business • ...
Accounting Terms 2019-08-07
Across
- earnings gained from the provision of services or goods, or from the use of assets.
- waste or scrap arising from the production process
- covers all activities involving the use of funds.
- net amount of funds invested in a business by its owners, plus any retained earnings.
- internal document describing and authorizing the payment of a liability to a supplier.
- series of steps involved in creating a corporation.
- outlay incurred to produce a single unit of a product or service.
- payment made to acquire the securities of other entities, with the objective of earning a return.
- a payment made in exchange for services rendered
- written promissory note
- international accounting framework within which to properly organize and report financial information.
- a current liability account in the general ledger, in which is stored the amount of funds paid by customers in advance of a product or service delivery.
- equity instrument subordinate to all other equity classes.
- increase in the cost of a product to arrive at its selling price.
- profit lost when one alternative is selected over another.
- date on which the principal associated with a debt becomes due for payment.
- reduction in value of an asset as it is used to generate revenue.
- twelve-month period over which an entity reports on the activities that appear in its annual financial statements.
- excess of expenses over revenues,
- cluster of accounting standards and common industry usage that have been developed over many years.
- the examination of an entity's accounting records, as well as the physical inspection of its assets.
- compilation of the actual costs of a job.
- transportation cost associated with the delivery of goods from a supplier to the receiving entity
- assets that are not expected to be consumed or converted into cash within one year
- explanation for activities which have significantly influenced the entity's financial results.
- reduction of either the monetary amount or a percentage of the normal selling price of a product or service.
- the practice of recording, classifying, and reporting on business transactions for a business
- difference between revenue and the associated cost of sales.
- the investment by an entity's owners in a business,
- a person or business is unable to pay obligations when due
- order an authorization used in a business to construct goods or provide a service.
- process of selling off all the assets of an entity, settling its liabilities, distributing any remaining funds to shareholders, and closing it down as a legal entity.
- refers to the delay in recognition of an accounting transaction.
- stock price stated in a corporation’s charter.
- cost of funds loaned to an entity by a lender
- payment to shareholders of a portion of a corporation's earnings.
- record of a financial transaction in an entity's accounting database.
- a fixed obligation to pay that is issued by a corporation or government entity to investors
Down
- profits generated by a business.
- a person who engages in accounting activities.
- use of a borrowing entity's accounts receivable as the basis for a financing arrangement with a lender.
- excess of the purchase price paid for an acquired entity and the amount of the price not assigned to acquired assets and liabilities.
- an amount owed for funds borrowed
- allows a business to record expenses and revenues for which it expects to expend cash or receive cash, respectively, in a future period
- positioned to the right in an accounting entry.
- book or database in which double-entry accounting transactions are stored and summarized.
- rganizational structure that has its own goals, processes, and records.
- type of cash
- monetary obligations owed to an organization by its customers and debtors.
- form of business organization in which owners have unlimited personal liability for the actions of the business
- matching two sets of records to see if there are any differences.
- final amount remaining after two or more items have been combined.
- has a book value less than its market value
- price at which a product or service could be sold in a competitive, open market.
- the removal of a previously recognized financial asset or financial liability from an entity's balance sheet.
- arrangement between a business and a customer, where the customer can buy goods and services on a deferred payment basis.
- salvage value of an asset.
- amount prior to any deductions.
- subsidiary-level journal in which is stored information about purchasing transactions.
- increase in the value of an asset.
- negative balance in retained earnings
- the process of writing off the book value of an asset over its useful life.
- the legal process of liquidating an insolvent debtor's assets, distributing the proceeds to creditors, and relieving the debtor of any further liability
- a planned, gradual reduction in the recorded value of an asset over its useful life by charging it to expense
- withdrawal of funds or other assets from a business by its owner.
- checks that are insufficient
- document submitted to a customer, identifying a transaction for which the customer owes payment to the issuer.
- costs required to run a business, but which cannot be directly attributed to any specific business activity, product, or service
- contractual agreement under which the insured party promises to pay the insurer a periodic amount in exchange for a payout in the event of a future loss
- real estate that is exclusive of any buildings or other assets situated on the property.
- is a series of fixed payments made at regular intervals.
- legally binding obligation payable to another entity.
- intended to be sold in the ordinary course of business.
- used to acquire goods and services or to eliminate obligations.
- positioned to the left in an accounting entry
- reduction in the stated price of a product or service to increase sales.
- cost layering concept under which the first goods purchased are assumed to be the first goods sold.
77 Clues: type of cash • written promissory note • salvage value of an asset. • checks that are insufficient • amount prior to any deductions. • profits generated by a business. • an amount owed for funds borrowed • excess of expenses over revenues, • increase in the value of an asset. • negative balance in retained earnings • compilation of the actual costs of a job. • ...
PFL 2024-03-05
Across
- a place you put your money and you are a member nit a customer
- the total amount of money that a person or business can borrow from a bank
- an account that you put your money in and it gains more intrest than savings
- a charge for account set up, maintenance or minor transactional service
- when you take money and agree to pay it back with intrest
- an account at a bank where checks and money can be drawn by the account owner
- a bank account that earns interest
- A US government orginazation that insures banks
Down
- an account that you put your money in and it gains intrest and you can easily get your money out
- an account that you put your money in and it gains the most intrest but you cant acces it all the time
- how easy is it to get your money out
- money paid regularly at a particular rate for the use of money lent
- money held in a bank account or with another financial institution that requires a transfer from one party to another
- a place you put your money and you are a customer not a member
- the money available in a checking or savings account
15 Clues: a bank account that earns interest • how easy is it to get your money out • A US government orginazation that insures banks • the money available in a checking or savings account • when you take money and agree to pay it back with intrest • a place you put your money and you are a member nit a customer • a place you put your money and you are a customer not a member • ...
Chapter 13.1 Key Terms Created by: Ronnie Lawhead 2016-01-05
Across
- is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
- a pathway to direct product to consumers
- is a group of customers who share common wants and needs
Down
- Companies use __________________ to build and maintain relationships with their customers
- occurs when goods or services are sold from the producer directly to the customer
- involves on or more intermediaries
- consists of four basic marketing strategies: product, place, price, promotion
8 Clues: involves on or more intermediaries • a pathway to direct product to consumers • is a group of customers who share common wants and needs • consists of four basic marketing strategies: product, place, price, promotion • occurs when goods or services are sold from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created by: August 2018-01-04
Across
- A group of customers who share common wants and needs.
- A pathway to direct products to consumers.
- Involves one or more intermediaries.
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
Down
- Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.
- To build and maintain relationships with their customers.
- The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- Occurs when goods or services are sold from the producer directly to the customer.
8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • A group of customers who share common wants and needs. • To build and maintain relationships with their customers. • Occurs when goods or services are sold from the producer directly to the customer. • ...
La Ropa Vocabulario 2020-02-14
Across
- de ropa clothing store
- sweater
- the seller
- sandals
- customer
- Winter clothes
- skirt
Down
- the seller (feminine)
- hat
- cash
- jacket
- summer clothes
- cortos shorts
- customer (feminine)
14 Clues: hat • cash • skirt • jacket • sweater • sandals • customer • the seller • cortos shorts • summer clothes • Winter clothes • customer (feminine) • the seller (feminine) • de ropa clothing store
Vocabulary for warehouse workers 2015-12-06
Across
- If you have back injuries, use a (…) lift to lift heavy goods.
- Send an (…) to find out more about that product.
- If you have a complaint you should contact (…) service.
- The ability to both quickly and accurately process customer orders is now an essential part of doing business. That is why (…) picking is one of the most important aspects within any warehouse.
- All these shops buy their product from the same (…).
- One of the main (…) of working as an independent is that you can determine your own working hours.
- Make sure you have a very well organized (…). Otherwise you will never manage to ship this products on time.
- We just ran out of a hot new item at the store I work at - thank goodness the next (…) of them is coming in this afternoon.
Down
- The (…) are damaged. We can’t scan the goods anymore.
- The company made over $ 1 billion (…) last year.
- You have to pay the (…) before 18 May.
- Send the (…) order and you will receive the product next week.
- Where is your helmet? haven’t you read the safety (…)?
- You have to scan all the goods and put them on the (…) belt.
- Fortunately, working conditions for warehouse workers have (…) a lot.
15 Clues: You have to pay the (…) before 18 May. • The company made over $ 1 billion (…) last year. • Send an (…) to find out more about that product. • All these shops buy their product from the same (…). • The (…) are damaged. We can’t scan the goods anymore. • Where is your helmet? haven’t you read the safety (…)? • If you have a complaint you should contact (…) service. • ...
Please complete the crossword 2012-08-06
Across
- Digital cellular telephone system. Most-used system worldwide
- Application that is mainly used while updating information about new connections.
- Vodafone's Knowledge Management System
- _____ is a document issued by a third party or government organization which attests the fact that the name on the document is indeed the person whose photograph is attached.
- If Customer fails to recharge then the connection moves in which period of 60 days from the date of expiry.
- What is full Name of Wi-Fi
- Which application store is available for android handset
- Critical Checks for pre to post is Age on _______
Down
- Which of the following application allows to search location by simply snapping a photo
- name that period during which a subscriber can make calls and receive calls as well till there is balance in the account
- service which helps customer to change his oprater without changing his no.
- form while doing prepaid enrollment
- what do you call a software application for retrieving, presenting, and traversing information resources on the World Wide Web
- what do you call advanced digital media features such as e-mail, messaging, web browsing, audio, video, personal information management and text/data entry
- Which operating system is build by Google for Handsets
15 Clues: What is full Name of Wi-Fi • form while doing prepaid enrollment • Vodafone's Knowledge Management System • Critical Checks for pre to post is Age on _______ • Which operating system is build by Google for Handsets • Which application store is available for android handset • Digital cellular telephone system. Most-used system worldwide • ...
2020 Price Increase 2019-12-29
Across
- Latino _________, Clasico, and Plus will increase by $2
- English core packages will increase by $________.
- Only core packages that contain _______ will be subject to the surcharge.
- Latino Dos and Max will increase by $_____________.
- Packages with a _____ _______ ________ will have a surcharge of up to $3 based on ZIP Code.
- DISH will continue to fight to keep programming cost down, but we are also focused on _________ the value of your service.
- Beginning, ________ 14, 2019 customer will begin getting bill inserts with the price change information
- Launched ______.
- the mydish.com link to see a grid of the upcoming price change my.dish.com/____________
Down
- New Dish _______ (Channel 199)
- Hopper 3 customers can watch their favorite ______ ______Video movies and shows.
- January _____, 2020 is the date the price change takes effect.
- Customers who are in a price ________ will be notified that when their offer expires, their current price of their package will be higher, too.
- We are known for fighting to keep our prices low, but DISH and all other pay-TV providers have had to accept _________ price increases from these channel owners to continue providing great content.
- 2020 Price __________; the title of the flow you need to follow to help any customer with any inquiry regarding the upcoming price increase.
15 Clues: Launched ______. • New Dish _______ (Channel 199) • English core packages will increase by $________. • Latino Dos and Max will increase by $_____________. • Latino _________, Clasico, and Plus will increase by $2 • January _____, 2020 is the date the price change takes effect. • Only core packages that contain _______ will be subject to the surcharge. • ...
Banking Crossword 2019-09-18
Across
- Yono is the mobile banking application of which bank ( Use abbreviation)
- Post merger of existing 27 PSU Banks ,how many will remain
- The customer does this to acquire loan or OD from Bank
- process by which banks obtain information about the identity and address of the customers
- Bank is legally obligated to maintain .... Of the private activities of the customer
- Type of account used by business people
- Oriental Bank of commerce is being merged with which bank(Use abbreviation)
- Type of guardian for minors
- Type of A/c operated and owned by 2 parties
- Clubs , societies , religious institutions ,schools etc are treated as ,.... institutions
- India's most valuable bank as per stock market ( Use abbreviation)
Down
- The securities deposited by the customer for safe custody is referred as bailment. In this case the customer is referred as .....
- largest private bank in India (Use abbreviation)
- Guardian appointed by parents to act post their death
- Who appoints guardian in the absence of parents
- Signature which is used to verify the identity of customer
- restrictions on withdrawal amount and no.of withdrawals are in which type of bank account
- Right to .... is the right which can be executed by the bank to retain but not sell the property inorder to recover the due amount
- These type of people with unsound mind are not eligible to open bank a/c
- Majority of people save money in banks in the form of (Use abbreviation)
20 Clues: Type of guardian for minors • Type of account used by business people • Type of A/c operated and owned by 2 parties • Who appoints guardian in the absence of parents • largest private bank in India (Use abbreviation) • Guardian appointed by parents to act post their death • The customer does this to acquire loan or OD from Bank • ...
Adjective to Express Emotions 2024-03-25
Across
- the customers got ...with the bad customer service.
- Mark was alone yesterday evening. He felt....
- The people I met were very nice. They were really ...
- Everyone was looking at Marie. She felt ... .
- Nick is ... about his new school as he doesn’t friends.
Down
- Freddie never looks ... he’s always laughing.
- Jane is very ... . She's never shy.
- She's really ... with her score because she studied all year.
- She's feeling ... now. She's just laying on the sofa all day
9 Clues: Jane is very ... . She's never shy. • Freddie never looks ... he’s always laughing. • Mark was alone yesterday evening. He felt.... • Everyone was looking at Marie. She felt ... . • the customers got ...with the bad customer service. • The people I met were very nice. They were really ... • Nick is ... about his new school as he doesn’t friends. • ...
Business 2025-03-31
Across
- something that a business sells
- the main office of an organization
- something new that someone has created for the first time
- someone who owns a business with other people
- someone who starts something, e.g. a business or school
Down
- an organization that sells something to make money
- a text or picture that tells people to buy something
- someone who buys things from a shop or uses a service
- the study of something to discover new information
9 Clues: something that a business sells • the main office of an organization • someone who owns a business with other people • an organization that sells something to make money • the study of something to discover new information • a text or picture that tells people to buy something • someone who buys things from a shop or uses a service • ...
CSR Communication 2022-04-01
Across
- Having dependability creates a culture of ___ ____.
- When we understand, we are compelled to ___.
- People can always hear your ___ over the phone.
- Avoid ____. Instead focus on the interaction.
- Never ___ at the customer.
- Don’t be ___. Instead, try to consider every issue in the call.
Down
- Never assume the customer has the same cultural ___ as you.
- Having ___ in your procedures helps the customer also have it in the company.
- If you don’t have a strong ___ it shows lack of confidence.
- Being ___ enables kindness.
- Customers will make ___ about representatives based on the rep’s voice.
- ___ is important to avoid communication errors.
- Instead of “unfortunately” say this word.
- Instead of showing this, show empathy.
- Don’t ___ the customer. Instead show active listening.
15 Clues: Never ___ at the customer. • Being ___ enables kindness. • Instead of showing this, show empathy. • Instead of “unfortunately” say this word. • When we understand, we are compelled to ___. • Avoid ____. Instead focus on the interaction. • ___ is important to avoid communication errors. • People can always hear your ___ over the phone. • ...
Chapter 13.1 Key Terms Created by: Marissa Reedy 2015-01-07
Across
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
- Occurs when goods or services are sold from the producer directly to the customer.
- A pathway to direct products to consumers.
- Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.
Down
- Involves one or more intermediaries.
- The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- A group of customers who share common wants and needs.
- Companies use this to build and maintain relationships with their customers.
8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • A group of customers who share common wants and needs. • Companies use this to build and maintain relationships with their customers. • Occurs when goods or services are sold from the producer directly to the customer. • ...
Chapter 13.1 Key Terms Created by: Stephanie Harrison 2016-01-05
Across
- consists of four basic marketing strategies: product, place, price, and promotion, a.k.a the four ps
- to build and maintain relationships with their customers
- occurs when goods and services are sold form the producer directly to the customer
- is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers wherever they are
Down
- is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- a pathway to direct products to consumers
- involves one or more intermediaries
- a group of customers who share common wants and needs
8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • occurs when goods and services are sold form the producer directly to the customer • ...
Chapter 13.1 Key Terms Created by: Rosendo Baltazar 2020-01-07
Across
- is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
- to build and maintain relationship with their customers
- involves one or more intermediaries
- is the point at which total, revenues, or sales, equal total costs and expenses of developing and offering a product or service
- is a group of customers who share common wants and needs
Down
- its a pathway to direct products to consumers
- consists of four basic marketing strategies which are product, place, price, and promotion, collectively known as the four Ps
- occurs when goods or services are sold from the producer directly to the customer
8 Clues: involves one or more intermediaries • its a pathway to direct products to consumers • to build and maintain relationship with their customers • is a group of customers who share common wants and needs • occurs when goods or services are sold from the producer directly to the customer • ...
Chapter 14-Developing Pricing Procedures 2018-11-29
Across
- the ratio between the cost of a good or service and its selling price
- a measure of what it costs to operate a piece of property compared to the income that the property brings in
- the difference between revenue and cost of goods sold divided by revenue
Down
- the actual profit after working expenses
- represents the sales amount—in either unit (quantity) or revenue (sales) terms
- the cost of the labor required to deliver a service to a customer
- Subtract the gross margin percentage from 100% to find the cost of a good
- It is a very lightweight markup language that lets you create rich text
8 Clues: the actual profit after working expenses • the cost of the labor required to deliver a service to a customer • the ratio between the cost of a good or service and its selling price • It is a very lightweight markup language that lets you create rich text • the difference between revenue and cost of goods sold divided by revenue • ...
Skywest Terms [W/TH] 2017-03-06
![Skywest Terms [W/TH] crossword puzzle](/image/1165199.svg?size=30&stroke_width=1)
Across
- building in which aircraft maintenance is performed; administrative offices and training are housed here
- Extended Delay Kit
- chief flight attendant
- federal aviation regulation
- customer service agent
- TAFB, usually used for illness
- Midnight on the 24 hour clock
- Salt Lake City timezone
- a child traveling alone
- sensitive security information
- schedule built by the company utilizing PBS indicating reserve availability periods, assignments, and days off
- T/F: Am/pm is used in the 24 hour clock
- 65 pax, 9 first class, 56 economy seats
- Public Address
- rearward
- Honolulu timezone
- a flight set up to move aircraft from one station to another, without passengers
- estimated time of departure
- most direct flight making intermediate stops
- how does the sun travel
- service operated by the appropriated authority to promote a safe, orderly, and expeditious flow of aircraft
- Alaskan Airlines, operated by Skywest Airlines
- lavatory supply kit
- 24 hour period starting at 0001 and ending at 2400 local time
- Chicago, IL timezone
- collapsible seat in the cabin or flight deck, for use by the FA in the cabin and an observer in the flight deck
Down
- dangerous goods and hazardous materials
- communicable diseases kit
- Anchorage, AK timezone
- Virginia timezone
- 70 pax, once-class cabin
- transportation segment of two or more airlines, or commercial operators; two flights on two different carriers
- period of time where a FA is relieved from duty away from their base, for legal rest
- portable electronic device
- check airmen, FAA inspectors, pilots, and other individuals authorized to occupy the flight deck jumpseat
- aircraft or crew used to operate two or more flights-one going and one returning to the home base-within the same day
- the city designated by the company where FA's are based
- air traffic control
- Oregon timezone
- mechanical
- the team assigned to hire, train, and manage FA's and handle the inflight aspects of each flight
- aviation safety action program
- Emergency medical kit
- If its 0600 in Tampa, FL what time is it in San Diego, CA?
- 12 hour block of time (indicated on the schedule), that a reserve lineholder must be available to work
- united airlines express
- forward flight attendant
- individual qualified to perform safety duties and deliver customer service in the aircraft cabin
- first aid kit
- transportation security administration
- Americans with disabilities act
- inoperative
- security identification display area
- flight attendant policy manual
- remain overnight
- crew resource management
56 Clues: rearward • mechanical • inoperative • first aid kit • Public Address • Oregon timezone • remain overnight • Virginia timezone • Honolulu timezone • Extended Delay Kit • air traffic control • lavatory supply kit • Chicago, IL timezone • Emergency medical kit • Anchorage, AK timezone • chief flight attendant • customer service agent • Salt Lake City timezone • a child traveling alone • ...
Green Clean 2025-05-05
Across
- – powers pneumatics throughout the wash
- – what we give to every new customer
- – where customers clean their car interiors
- – applied to remove stuck-on insects
- – cleans the tires in the wash
- – this chemical has dry and wet elements
- – controls motor speed in the tunnel
- – customer surveys
- – this shows the next vehicles in line
- – the motion for this looks like a punch
- – we do this to ensure everything is running smoothly
- – chemical that gives the tires a glossy finish
- – high-pressure nozzles that target tires and rims
- – controls air flow and dryer systems
- – aligns tires to the conveyor track
- – system that recycles water for reuse
- – the simplest car wash package
- – the pressure that keeps wraps on the vehicles
- – pressure that keeps the top brush on the vehicles
- – overhead high-pressure sprayer
- – a line of cars waiting to enter
- – waiting area for full-service customers
- – applied to protect metal surfaces from corrosion
- – sensor that tracks vehicle position
Down
- – filters water for the spot free rinse
- – put two of these after each vehicle
- – moves the vehicle through the tunnel
- – premium coating that offers long-lasting shine and protection
- – final rinse that prevents mineral deposits
- – logged when a piece of equipment needs attention
- – retract given to vehicles with a hood ornament
- – the chemical that contains carnauba wax
- – acronym for how we help customers
- – how we interact with a customer that has issues
- – spinning brushes that hug the vehicle sides
- – opens to allow a vehicle into the tunnel
- – this wash is thirty dollars per month
- – the touch screen you use to turn on and off features of the wash
- – a second run for cars that need extra attention
- – a thank-you given to attendants
- – this has buttons to put retracts in for vehicles
- – don't forget to wear this when working with chemicals
- – this is where we greet customers
- – where debris and mud from vehicles collect
- – mixes the chemicals with water
45 Clues: – customer surveys • – cleans the tires in the wash • – the simplest car wash package • – overhead high-pressure sprayer • – mixes the chemicals with water • – a thank-you given to attendants • – a line of cars waiting to enter • – this is where we greet customers • – acronym for how we help customers • – what we give to every new customer • – applied to remove stuck-on insects • ...
Chapter 1: Overview of Marketing 2025-05-07
Across
- Intangible customer benefits that are produced by people or machines and cannot be separated from the producer.
- Reflects the relationship of benefits to costs, or what consumers get for what they give.
- Thoughts, opinions, philosophies, and intellectual concepts.
- A business philosophy and set of strategies, programs, and systems that focus on identifying and building loyalty among the firm’s most valued customers.
- The particular way in which a person chooses to satisfy a need, which is shaped by a person’s knowledge, culture, and personality.
- The process in which consumers sell to other consumers.
- A basic necessity, such as food, clothing, shelter, or safety.
Down
- A method of building a relationship with customers based on the philosophy that buyers and sellers should develop a long-term relationship.
- Customers act as collaborators with a manufacturer or retailer to create the product or service.
- Product, price, place, and promotion—the controllable set of activities that a firm uses to respond to the wants of its target markets.
- A written document composed of an analysis of the current marketing situation, opportunities and threats for the firm, marketing objectives and strategy specified in terms of the four Ps, action programs, and projected or pro forma income (and other financial) statements.
- The process in which businesses sell to consumers.
- The process of selling merchandise or services from one business to another.
- Content distributed through online and mobile technologies to facilitate interpersonal interactions.
- A set of business practices designed to plan for and present an organization’s products or services in ways that build effective customer relationships.
- The group of firms and set of techniques and approaches firms use to make and deliver a given set of goods and services
- The trade of things of value between the buyer and the seller so that each is better off as a result.
- The groups of people who need or want a company’s products or services and have the ability and willingness to buy them.
- The customer segment or group to whom the firm is interested in selling its products and services.
- Items that can be physically touched.
20 Clues: Items that can be physically touched. • The process in which businesses sell to consumers. • The process in which consumers sell to other consumers. • Thoughts, opinions, philosophies, and intellectual concepts. • A basic necessity, such as food, clothing, shelter, or safety. • The process of selling merchandise or services from one business to another. • ...
CX Mandate 2020-12-15
Across
- the most critically important tool in helping you maintain service levels through the crisis.
- Customer mentioned in the document (Popular varsity in Manhattan)
Down
- a situation that occurs when customers or clients stop using the services of a business.
- the most critical tools that helped customer service teams through the crisis were workforce management software in this geo location.
4 Clues: Customer mentioned in the document (Popular varsity in Manhattan) • a situation that occurs when customers or clients stop using the services of a business. • the most critically important tool in helping you maintain service levels through the crisis. • ...
Chapter 13.1 key terms Create by : Mauricio Aragon 2019-01-18
Across
- involves one or more intermediaries
- to build and maintain relationship with their customers
Down
- is a pathway to direct products consumers
- consists of four basic marketing strategies: product, place, and promotion, collectively know as the four Ps.
- is the point at which total revenues, or sales, equal total cost and expenses of developing and offering a product or service
- is the process of creating, promoting, and presenting a product or service to meet the wants and, needs of consumers, wherever they are.
- is a group of customers who share common wants and needs.
- occurs when goods or services are sold from the producers directly to the customer
8 Clues: involves one or more intermediaries • is a pathway to direct products consumers • to build and maintain relationship with their customers • is a group of customers who share common wants and needs. • occurs when goods or services are sold from the producers directly to the customer • ...
Chapter 13.1 Key Terms Created by: Rosendo Baltazar 2020-01-07
Across
- is the point at which total, revenues, or sales, equal total costs and expenses of developing and offering a product or service
- is a group of customers who share common wants and needs
- involves one or more itermediaries
- to build and maintain relationship with their customers
Down
- consists of four basic marketing strategies which are product, place, price, and promotion, collectively known as the four Ps
- its a pathway to direct products to consumers
- occurs when goods or services are sold from the producer directly to the customer
- is the process of creating, promoting, and presenting a product or service to meet wants and needs of consumers, wherever they are
8 Clues: involves one or more itermediaries • its a pathway to direct products to consumers • to build and maintain relationship with their customers • is a group of customers who share common wants and needs • occurs when goods or services are sold from the producer directly to the customer • ...
Chapter 13.1 Key Terms created by: Kasidy Montgomery 2017-01-10
Across
- A group of customers who share common wants and needs
- Occurs when goods or services are sold from the producer directly to the customer
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
- A pathway to direct products to consumers
Down
- Involves one or more intermediaries
- Build and maintain relationships with their customers
- Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps
- The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
8 Clues: Involves one or more intermediaries • A pathway to direct products to consumers • Build and maintain relationships with their customers • A group of customers who share common wants and needs • Occurs when goods or services are sold from the producer directly to the customer • ...
Chapter 13.1 Terms Created By: Alyna Alvarado 2017-01-10
Across
- is the point at which total revenues,or sales, equal total costs and expenses of developing and offering a product or service.
- to build and maintain relationships with their customers.
- occurs when goods and services are sold from the producer directly to the customer.
- is the process of creating, promoting, ans presenting a product or service to meet the wants and needs of consumers, wherever they are
Down
- involves one or more intermediaries.
- is a pathway to direct products to consumers.
- is a group of customers who share common wants and needs.
- consists of four basic marketing strategies:products,place,price, and promotion, possibly people.
8 Clues: involves one or more intermediaries. • is a pathway to direct products to consumers. • to build and maintain relationships with their customers. • is a group of customers who share common wants and needs. • occurs when goods and services are sold from the producer directly to the customer. • ...
Chapter 13.1 Key Terms Created By: Ryan Neal 2018-01-04
Across
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
- A strategy to build customer relations.
- Distribution of goods or services from the producer directly to the consumer.
- Distribution involving one or more intermediaries.
Down
- The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- A pathway to direct products to consumers.
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people.
- A group of customers who share common wants and needs.
8 Clues: A strategy to build customer relations. • A pathway to direct products to consumers. • Distribution involving one or more intermediaries. • A group of customers who share common wants and needs. • Distribution of goods or services from the producer directly to the consumer. • ...
Ch.13.1 key terms created by: Blake Bonesteel 2018-02-02
Across
- consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps
- the building and maintaining of relationships with a company's customers.
- involves one ore more intermediaries.
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Down
- occurs when goods or services are sold from the producer directly to the customer.
- the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
- a pathway to direct products to consumers.
- a group of customers who share common wants and needs
8 Clues: involves one ore more intermediaries. • a pathway to direct products to consumers. • a group of customers who share common wants and needs • the building and maintaining of relationships with a company's customers. • occurs when goods or services are sold from the producer directly to the customer. • ...
MarKross 2023-01-16
Across
- A map that consists of two axes of attributes, where existing products are mapped in order to spot opportunities and niches not currently served in the market.
- value Which reflects the sum of perceived tangible and intangible benefits ad costs to a customer?
- Group of consumers who are tradition-bound and resist innovation until the status quo is no longer defensible.
- Coca-cola's use of Matt Le Blanc in its advertisement is a form of what strategy?
- People who enjoy negotiations that involve solving tough problems in creative ways
- A move toward direct-to-consumer marketing, taking out the middleman
- Amazon delivers the product within the promised time frame, the service quality determinant showcased in the following case is :
- 3PL- People, Plant and ……… are essential for the long-term survival of the business.
Down
- An act where Market participants form an association to fix prices
- The concept of focusing on existing wants and losing sight of underlying customer needs is known as marketing ……
- Marketing that converts negative demand to positive demand is known as ___________
- PLC in marketing represents two main challenges. First, an organization must be good at developing new products to replace old ones and second, it must be good at ______.
- In this form of retail pricing the prices are kept consistently low to the extent that producers may even suffer losses(hint: the answer is short form)
- Choice tactics, rule of thumb
- The pricing of goods and services at such a low level that other firms cannot compete and are forced to leave the market is termed as …….. pricing.
- A _______ would occur if there is a binding price ceiling
- The mission statement of a company serves as a statement of______.
- The power is given to a channel owner where the manufacturer can threaten to withdraw a resource or terminate a relationship, this is which form of channel power:
- The percent of manufacturer price (retailer cost) that is added to get the retail price.
- These objectives are commonly the most suitable when firms operate in a market dominated by a major competitor and have limited financial resources.
20 Clues: Choice tactics, rule of thumb • A _______ would occur if there is a binding price ceiling • An act where Market participants form an association to fix prices • The mission statement of a company serves as a statement of______. • A move toward direct-to-consumer marketing, taking out the middleman • ...
Partner Centricity Crossword 2020-10-19
Across
- R… is the quality of reacting quickly and positively.
- RBVH's Vision is Building ... Future
- Customer …. is the impression customer has with our business throughout the entire customer journey
- The ongoing improvement of products, services or processes through incremental is: C... Improvement
- Center of …
- U… customer is all about learning everything you need to know about your customers
- We want to add … to customer's business through our IT capabilities
Down
- CSAT stands for Customer…
- Our focus on improving our customer experience with High Quality D…(4)and R...(5) and Proactive Communication
- RBVH was established in ... 2010
- Measurement of the efficiency of production is P…
- Our focus on improving our customer experience with High Quality D…(4)and R...(5) and Proactive Communication
12 Clues: Center of … • CSAT stands for Customer… • RBVH was established in ... 2010 • RBVH's Vision is Building ... Future • Measurement of the efficiency of production is P… • R… is the quality of reacting quickly and positively. • We want to add … to customer's business through our IT capabilities • ...