customer service Crossword Puzzles

HM102 Test 1 2024-02-02

Across

Tourists who are non-adventurous and tradition-bound
Tourism sector that includes airlines, train, taxi, cruise ships and bus services.
The movement of people to countries and places outside their usual environment for personal or business/professional purposes
In Maslow's Hierarchy of Needs, this addresses confidence, achievement, respect for self and others
Considered as the "department store" of the tourism industry
Market segmentation according to country or region
A quality dimension that means understanding and anticipating guest needs
____ travelers are considered the backbone or “bread and butter” of the tourism industry
A basis for market segmentation according to age, gender, income, education, etc.
Meetings, Incentive Travel, Convention and Exhibition

Down

A tourism product characteristic that means it can be availed as they are produced; the service can’t be stored
Simplest form of distribution, no intermediary between supplier and customer
Actual service > Expectation = _______
The Father of Modern Tourism
Consumer ____ is the study of consumer characteristics and the processes involved when individuals or groups select, purchase, and use goods and services to satisfy wants and needs
Educational tours and pilgrimage are part of the ____ specialized market segment
Enchanted Kingdom is an example of a famous man-made _____ in Laguna.
Quality is synonymous to ______
Hospitality sector that provides accommodation facilities to guests
The _____ is the center of all tourism activities

20 Clues: The Father of Modern Tourism • Quality is synonymous to ______ • Actual service > Expectation = _______ • The _____ is the center of all tourism activities • Market segmentation according to country or region • Tourists who are non-adventurous and tradition-bound • Meetings, Incentive Travel, Convention and Exhibition • ...

Trade Tuesday MHDO 2024-02-29

Across

To be in accordance with legislation, specification, and industry best practices.
A high lift self-loading truck
Lays down standards for a vast number of safety and health requirements. Administers and enforces compliance with the act.
A process to ensure incoming merchandise meets required standards
Merchandise given back for credit by customer.
A building for the storage of merchandise or commodities.
Barriers limiting the objects or carriers to movement in a defined path.
verification of the accuracy of the equipment

Down

An area reserved for the loading of delivery vehicles.
The amount of merchandise shipped through a system or warehouse in a given time.
The movement, storage, control, and protection of materials and products throughout the process of their manufacture, distribution, consumption and disposal.
To accelerate a process.
A horizontal supporting surface above floor level within a rack or storage section.
anything of value owned by individuals or organizations.
The person responsible for planning and structuring the meeting, setting up the agenda, inviting participants, and running the meeting.
The amount of time that equipment is not operating or out of service
A part or element of an asset
the practice of removing merchandise in pallet-load quantities where the space is not exhausted in an orderly fashion.
A line formed by loads or items while waiting for processing.
Requests or orders for an item or service

20 Clues: To accelerate a process. • A part or element of an asset • A high lift self-loading truck • Requests or orders for an item or service • verification of the accuracy of the equipment • Merchandise given back for credit by customer. • An area reserved for the loading of delivery vehicles. • anything of value owned by individuals or organizations. • ...

Strategic Marketing 2026-01-05

Across

Straight from producer to consumer
involves pricing items in multiples to suggest a bargain and increase sales volume
is the unique name, symbol, or design that identifies a product, service, or company
The legal protection of the words or symbols for use by a company
allows customers to negotiate the price of a product
tries to brand the company or a division of the corporation
sells goods to the final consumer for personal use
Directly supplies materials or services to the firm that does business with the final customer
the packaging, storing and handling of products in transit to the end-user

Down

refers to the techniques that create an illusion for customers or that make shopping easier for them
offered to customers who buy during times when normal sales are low
provides materials or services to tier one suppliers
is setting a very high price designed to emphasize the quality or uniqueness of a product
people or objects with human characteristics
the part of brand that is symbol
The word group of words, letters representing numbers.
providers materials or services to tier two suppliers
is the value of money placed on a good or service
act as intermediaries by bringing buyers and sellers together
means that all customers pay the same price

20 Clues: the part of brand that is symbol • Straight from producer to consumer • means that all customers pay the same price • people or objects with human characteristics • is the value of money placed on a good or service • sells goods to the final consumer for personal use • provides materials or services to tier one suppliers • ...

Quality & Reliability 2023-08-21

Across

Dr. Edwards ________ refined his ideas into what he called ‘total quality management,’ which helped contribute to the foundation of the Toyota Production System.
Quality Assurance Rule established in 1965 that emphasized Quality is everyone’s responsibility.
What model Lexus was the customer proud about in story 3
Respect for ______ is a core belief at Toyota that helps drive Quality in our products, services and people.
Lexus has taught us to always have a relentless ____________ of perfection.
_________ Toyoda was our founding father and instilled a Quality Mindset into all of us.
At Toyota we are encouraged to have a Customer First / _________ First Mindset in everything we do.
Toyota’s Philosophy of Go Look and See is called ________ Gen Butsu

Down

How long does the customer plan to drive their Tacoma in story 2
Thousand Number of miles customer has on vehicle in story 3
Thousand The number of miles on the customer’s vehicle in story 1
The name of the customer’s vehicle in story 1
The Quality ________ Center is where I can go to learn about Toyota’s rich history of Quality.
Type of warranty the customer added to their Tacoma in story 2
This year’s Quality Theme is Customer Trust Starts ___________.

15 Clues: The name of the customer’s vehicle in story 1 • What model Lexus was the customer proud about in story 3 • Thousand Number of miles customer has on vehicle in story 3 • Type of warranty the customer added to their Tacoma in story 2 • This year’s Quality Theme is Customer Trust Starts ___________. • How long does the customer plan to drive their Tacoma in story 2 • ...

KNOW YOUR CUSTOMER 2013-04-26

Across

ALWAYS OVERDRAWN ALWAYS ALWAYS ALWAYS
ALWAYS BUSTLES THROUGH IN A HURRY TO GET HER CHANGE ORDER
DEPOSITS A LOT OF QUARTERS AND COMES EVERY DAY
THINKS PEOPLE ARE STEALING HER MONEY
ZORA'S OWNERS NAME
CASHES A SAVINGS BOND EVERY MONTH
BRINGS INFANT, DOG AND CHILD IN TO VISIT
DRINKS COFFEE AND TALKS ABOUT WORKING OUT
THE NICEST CUSTOMER IN THE WHOLE WORLD

Down

WEARS HIS BACKPACK AND AWAYS SAYS, "WHO WANTS ME?!"
NEEDS BALANCE WRITTEN BIG AT END OF WITHDRAWL
DOESN'T GET CHARGED STMT FEE DUE TO INDEP GOLD ACCOUNT
ONLY WANTS TISHA TO HELP HIM
RECEIPTS MUST ALWAYS BE STAPLED TO DEPOSIT SLIPS
ALWAYS REQUESTS 50'S
HAS SAME MARY JANE VELCRO SHOES AS R RANKE
CRAZY CLOTHES AND CRAZY TRANSACTIONS
ALWAYS PULLS DEPOSITS OUT OF HIS SLEEVE
SHAVES ONCE A MONTH
SMILES LIKE HARRY ON HARRY AND THE HENDERSONS
HAS SEE THROUGH UNDERWEAR AND DIRTY MONEY TO DEPOSIT

21 Clues: ZORA'S OWNERS NAME • SHAVES ONCE A MONTH • ALWAYS REQUESTS 50'S • ONLY WANTS TISHA TO HELP HIM • CASHES A SAVINGS BOND EVERY MONTH • CRAZY CLOTHES AND CRAZY TRANSACTIONS • THINKS PEOPLE ARE STEALING HER MONEY • ALWAYS OVERDRAWN ALWAYS ALWAYS ALWAYS • THE NICEST CUSTOMER IN THE WHOLE WORLD • ALWAYS PULLS DEPOSITS OUT OF HIS SLEEVE • BRINGS INFANT, DOG AND CHILD IN TO VISIT • ...

The Customer Experience 2023-03-06

The Customer Experience crossword puzzle

Across

the action of challenging or disagreeing with something
responsible for purchasing goods for a company to use
a marked effect or influence
a reason for doing something
a brief statement of the main points of something
a condition giving a greater chance of success
undergo natural development and to increase in size
a means of solving a problem or dealing with a difficult situation
a series of actions or steps taken to achieve a particular end result
firm belief in the reliability, truth, or ability of someone or something
information about reactions to a product
the act or process of making or carrying out plans
a consultant is a person who provides professional or expert advice in a particular field to either an organisation or individual
a distinctive attribute or aspect of something
require something essential or very important rather than just desirable
the amount of money expected, required, or given in payment for something
organization that competes against you or your company
an advantage or profit gained from something
gathering data and analysing trends to outline strategies and identify obstacles and build on the strengths of a sales plan
a person who buys goods or services from a shop or business

Down

the accomplishment of an aim or purpose
polite and considerate in his dealings with customers
allow or provide a particular amount of money
the item offered for sale
a harmonious relationship in which the people understand each other's feelings or ideas and communicate well
convey information or instructions by means of a gesture or action
the power or right to give orders and make decisions
request for something to be made, supplied, or served
a contact already determined to be a prospective customer
finding possible customers
occurs when the seller and buyer agree to the conditions of the sale and the buyer makes a firm commitment to the transaction
the exchange of a commodity for money; the action of selling something
the act of finding an answer or solution to a conflict
to give encouragement to someone or something because you want them to succeed
an agreement entered by two or more parties for their mutual benefit
to regard that something is of importance and worth
an act of referring someone or something for consultation, review, or further action
assistance or advice given to customers during and after the sale of goods
make a statement or situation less confused and more comprehensible
a serious disagreement or argument
conveys information from a speaker to an audience
a presentation to a potential customer who will pay for your product or service
succeed in dealing with a problem or difficulty
anything that blocks or impedes the flow

44 Clues: the item offered for sale • finding possible customers • a marked effect or influence • a reason for doing something • a serious disagreement or argument • the accomplishment of an aim or purpose • information about reactions to a product • anything that blocks or impedes the flow • an advantage or profit gained from something • allow or provide a particular amount of money • ...

GSA Customer Agencies 2021-12-30

Across

Occupational Safety and Health Administration
U.S. Fish and Wildlife Service
U.S. Immigrations & Custom Enforcement
National Parks Service
Railroad Retirement Board
U.S. Customs and Border Protection
IRS
Bureau of Alcohol, Tobacco, Firearms and Explosives
US Forest Service
FSA
United States Department of Agriculture
BLM
U.S. Department of Justice
U.S. Geological Survey
Animal and Plant Health Inspection Service
Natural Resources Conservation Service
VA - organization for Veterans
the Federal police that protect our buildings(FPS)

Down

Health and Human Services
SSA
FBI
SBA
TSA
Sometimes called Rural Housing Administration (RHA), but recently changed their name to RD
Federal Emergency Management Agency
DHS
National Oceanic and Atmospheric Administration
The short name we use for U.S. Probation and Pretrial Services
U.S. Secret Service
U.S. Environmental Protection Agency
U.S. Marshals Service
Veterans Benefits Administration (part of VA)
U.S. Military Entrance Processing
U.S. Drug Enforcement Administration

34 Clues: SSA • FBI • SBA • TSA • DHS • IRS • FSA • BLM • US Forest Service • U.S. Secret Service • U.S. Marshals Service • National Parks Service • U.S. Geological Survey • Health and Human Services • Railroad Retirement Board • U.S. Department of Justice • U.S. Fish and Wildlife Service • VA - organization for Veterans • U.S. Military Entrance Processing • U.S. Customs and Border Protection • ...

Customer Service week fun! 2022-10-16

Customer Service week fun! crossword puzzle

Across

Large marsupial
Likes to chase mice

Down

Has a trunk
Flying mammal
Man's best friend

5 Clues: Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice

Crossword Puzzle 2017-07-11

Across

All sales activities where customers can buy the product immediately by talking to a sales rep
Special offers and discounts that encourage people to buy.
"Sorry, there are no tickets left for that concert. They're ____________.
A person who buys goods or a service.
A method of selling in which the person selling tries very hard to persuade the customer to buy something.

Down

Event where people looking for a job can meet possible employers.
Creating news and getting information about the company or its products on TV and the press.
When a company pays money to have its name linked to an event or person. If it's a sports personality, the person wears clothing with the name of the company on it, for example.
To make something known generally or in public, you ________ a product.
Tickets must be ____________ two weeks in advance (syn: buy)

10 Clues: A person who buys goods or a service. • Special offers and discounts that encourage people to buy. • Tickets must be ____________ two weeks in advance (syn: buy) • Event where people looking for a job can meet possible employers. • To make something known generally or in public, you ________ a product. • ...

The 6 steps of Marketing and Marketing Mix (4ps) 2025-12-18

The 6 steps of Marketing and Marketing Mix (4ps) crossword puzzle

Across

The cost to the customer, encompassing pricing strategies, discounts, and payment terms
the Data (Fieldwork): Execute the plan, gathering raw data from your target audience or existing sources.
The goods or service offered, including its features, quality, branding, and variety.
the Research Plan: Formulate the specific methods, tools (questionnaires, samples), and timelines for gathering information.
the Data: Process and interpret the collected information to find patterns, trends, and meaningful insights.
the Research Approach: Outline the overall strategy, considering data types (primary/secondary) and potential methodologies like surveys or interviews.

Down

(Distribution): Where and how the product is made available, including channels, logistics, and locations.
& Present Findings: Communicate the results clearly, providing actionable recommendations to solve the initial problem.
The activities used to communicate with the target audience, like advertising, public relations, and sales promotions.
the Problem & Objectives:Clearly state what you need to learn (e.g., market size, customer needs) and the specific research goals.
the Research Approach: Outline the overall strategy, considering data types (primary/secondary) and potential methodologies like surveys or interviews.

11 Clues: The goods or service offered, including its features, quality, branding, and variety. • The cost to the customer, encompassing pricing strategies, discounts, and payment terms • the Data (Fieldwork): Execute the plan, gathering raw data from your target audience or existing sources. • ...

The Fragrance Outlet 2024-09-09

Across

Daily form in which we record associate and store productivity goals
The percent of customers you get to the register
Our sister store
Associates pay period
Oil based fragrances
The difference between traffic to LY and sales to LY
Allows customer to purchase multiple niche fragrances at 50% off after a BOGO transaction
A buy now, pay later option for our customer
Water based fragrances
Fragrances that are only sold at The Fragrance Outlet
Where you punch in and out

Down

Fragrances that the customer can purchase for $15 - $40 with a BOGO sale
Fragrances such as Chanel, Tom Ford, and Creed
Fragrances from smaller design houses
Fragrances that aren't eligible for a discount
Where you can order fragrances for customers that we are out of in the store
The sale that we run all the time
What you make for selling Niche
Fragrances owned by The Fragrance Outlet
Showing a customer a larger size or gift set
An atomizer that you fill with your fragrance

21 Clues: Our sister store • Oil based fragrances • Associates pay period • Water based fragrances • Where you punch in and out • What you make for selling Niche • The sale that we run all the time • Fragrances from smaller design houses • Fragrances owned by The Fragrance Outlet • Showing a customer a larger size or gift set • A buy now, pay later option for our customer • ...

Marketing Vocab. pg 2-23 2016-08-30

Marketing Vocab. pg 2-23 crossword puzzle

Across

providing customers with the goods and services they want
A system that involves finding customers and keeping them satisfied
its percentage of the total sales volume generated by all companies that compete in a given market
the amount of money that the product or service is being sold for
involves having a product where customers can buy it
a global force that affects the economy and standard of living in countries around the world
the process of deciding how to get goods into customers’ hands
the process of dividing an entire market up inti different customer segments
the good that a business is selling
involves communication with the consumer
attributions of goods or services that make them capable of satisfying consumers’ wants and needs
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
the group that is identified for a specific marketing program
information about the target market
involves changings raw materials into usable goods

Down

consists of consumers who purchase goods and services for personal use
where the product or service is available
tangible items with monetary value and satisfy your wants & needs
the positive impact of marketing on the economy
involves having a product or service available at a convenient time of year
obtaining developing, maintaining, and improving a product in response to market opportunities
how much to charge for a product to make a profit
Gathering and analyzing information about customers, trends, and competing products
includes all businesses that buy products for use in their operation
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
all people who share similar needs and wants and who have the ability to purchase a given product
Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
the exchange of a product for money
Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
intangible items with monetary value and satisfy your wants & needs

30 Clues: the good that a business is selling • the exchange of a product for money • information about the target market • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...

Un-BEE-lievable SERVICE!!!! 2014-08-11

Un-BEE-lievable SERVICE!!!! crossword puzzle

Across

Customer experiences are based on the five ?
Superior cusotmer experiences are WOW, first class, and ?
? are the company to the customer
The ability to steer a conversation to a resolution in the most effective way is ?
End the handshake cleanly, ? the introduction is over
Pay attention to ?
The four basic customer needs are to feel understood, comfort, important, and ?

Down

The ? technique should be used to calm an irate customer on the phone
create a ? experience for cusotmers
A firm handshake combined with strong eye contact communicates ? to our cusotmer
Look at everything through the ? of the customer
everything ?

12 Clues: everything ? • Pay attention to ? • ? are the company to the customer • create a ? experience for cusotmers • Customer experiences are based on the five ? • Look at everything through the ? of the customer • End the handshake cleanly, ? the introduction is over • Superior cusotmer experiences are WOW, first class, and ? • ...

Nep- Credit 2024-10-31

Across

When a customer is unable to pay their current instalments
A letter sent to customers with calculations of their usage
The most common payment method that gets taken on a monthly basis
When a customer is transferred to/from BG by error

Down

Guided journey can be found on this app
This is what we log when a customer is dissatisfied
When a customer leaves a property
Different contractual rates that a customer can pay
A credit a customer request
We are able to pull automatic reads from this meter
A task is raised in this app

11 Clues: A credit a customer request • A task is raised in this app • When a customer leaves a property • Guided journey can be found on this app • When a customer is transferred to/from BG by error • This is what we log when a customer is dissatisfied • Different contractual rates that a customer can pay • We are able to pull automatic reads from this meter • ...

Providing Telephone Customer Service 2023-02-08

Providing Telephone Customer Service crossword puzzle

Across

You should always wait for the customer to first
Speaking fast and loud makes you come off as

Down

Telephone skills are
When your customer feels understood, they feel
Don't let the phone ring how many times

5 Clues: Telephone skills are • Don't let the phone ring how many times • Speaking fast and loud makes you come off as • When your customer feels understood, they feel • You should always wait for the customer to first

Checking Accounts 2013-01-29

Across

How many of our fees will we waive on Portfolio Checking
How many free non-BMO ATM's does a customer in Select Checking recieve
A customer will receive the Portfolio Checking free if they have this with a partner
How can someone waive the fee without the deposit or average balance in everyday checking
What is one of the names of the accounts that has no maintenance fee if they have a loan/line/credit card

Down

How much will a customer pay for safety checks in the Portfolio Checking
A customer will receive a $200 discount on this with Portfolio Checking
What is the maintenance fee if a customer doesn't meet the criteria in Select Checking
What extra benefit will a customer recieve for free in the Portfolio Checking account, where they can get discounts at stores and hotels.
How many of the other banks fees will we waive for a customer in Portfolio Checking at a non-BMO ATM
What is the maintenance fee in the everyday checking
How many thousands does a customer need to keep in the everyday checking to also waive the fee

12 Clues: What is the maintenance fee in the everyday checking • How many of our fees will we waive on Portfolio Checking • How many free non-BMO ATM's does a customer in Select Checking recieve • A customer will receive a $200 discount on this with Portfolio Checking • How much will a customer pay for safety checks in the Portfolio Checking • ...

Vocabulary Step 1 2014-07-15

Across

Your aunt/uncle's child.
You bring this on a long trip.
The human body contains a lot of ___.
A dog wags his ___.
The ___ of the United States.
Breakfast, lunch, dinner.
A person who steals something.
My father is a police ___.

Down

You use this to think.
The customer of a lawyer or big business.
I like the ___ of roses.
Shirt, pants, shoes, etc.
Write your ___ on the envelope before you mail it.
The ___ is always right.
The customer of a doctor.
Student in a classroom.
You use this to talk.

17 Clues: A dog wags his ___. • You use this to talk. • You use this to think. • Student in a classroom. • Your aunt/uncle's child. • I like the ___ of roses. • The ___ is always right. • Shirt, pants, shoes, etc. • The customer of a doctor. • Breakfast, lunch, dinner. • My father is a police ___. • The ___ of the United States. • You bring this on a long trip. • A person who steals something. • ...

Marketing Vocab. pg 2-23 2016-08-30

Across

Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
tangible items with monetary value and satisfy your wants & needs
the group that is identified for a specific marketing program
a global force that affects the economy and standard of living in countries around the world
involves having a product where customers can buy it
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
where the product or service is available
providing customers with the goods and services they want
the amount of money that the product or service is being sold for
includes all businesses that buy products for use in their operation
the exchange of a product for money
obtaining developing, maintaining, and improving a product in response to market opportunities
Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
the process of deciding how to get goods into customers’ hands
A system that involves finding customers and keeping them satisfied

Down

involves changings raw materials into usable goods
involves communication with the consumer
the good that a business is selling
the process of dividing an entire market up inti different customer segments
involves having a product or service available at a convenient time of year
Gathering and analyzing information about customers, trends, and competing products
consists of consumers who purchase goods and services for personal use
its percentage of the total sales volume generated by all companies that compete in a given market
the positive impact of marketing on the economy
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
information about the target market
attributions of goods or services that make them capable of satisfying consumers’ wants and needs
intangible items with monetary value and satisfy your wants & needs
how much to charge for a product to make a profit
all people who share similar needs and wants and who have the ability to purchase a given product

30 Clues: the good that a business is selling • information about the target market • the exchange of a product for money • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...

Marketing Vocab. pg 2-23 2016-08-30

Across

intangible items with monetary value and satisfy your wants & needs
involves communication with the consumer
a global force that affects the economy and standard of living in countries around the world
the positive impact of marketing on the economy
consists of consumers who purchase goods and services for personal use
involves changings raw materials into usable goods
the process of dividing an entire market up inti different customer segments
providing customers with the goods and services they want
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
information about the target market
Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
its percentage of the total sales volume generated by all companies that compete in a given market
obtaining developing, maintaining, and improving a product in response to market opportunities
all people who share similar needs and wants and who have the ability to purchase a given product
Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers

Down

how much to charge for a product to make a profit
includes all businesses that buy products for use in their operation
where the product or service is available
Gathering and analyzing information about customers, trends, and competing products
the amount of money that the product or service is being sold for
the group that is identified for a specific marketing program
involves having a product where customers can buy it
involves having a product or service available at a convenient time of year
the exchange of a product for money
the good that a business is selling
tangible items with monetary value and satisfy your wants & needs
A system that involves finding customers and keeping them satisfied
the process of deciding how to get goods into customers’ hands
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
attributions of goods or services that make them capable of satisfying consumers’ wants and needs

30 Clues: information about the target market • the exchange of a product for money • the good that a business is selling • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...

Chapter 10 2024-12-06

Across

- activities that are consumed at the same time they are produced
- the exchange of information so there is a common understanding by all participants
-the locations and methods used to make a product or service available to the target market; determining the best ways for customers to locate obtaining used products and services of an organization
- the availability of a service to match the demand for that service at a specific time
- communicating information about products and services to potential customers
-and he paid form of communication through mass media directed at identified consumers to provide information and influence their actions.
- finding solutions to problems through carefully designed studies involving customers
- the reasons consumers decide what products and services to purchase
-direct individualized communication with prospective customers to assess their needs and assist them and satisfying those needs of appropriate products and services
- something that is consumed at the same time it is produced
- everything of business offers to satisfy customers needs

Down

- an approach that considers the needs of customers went developing a marketing mix
-an organizational function in a set of processes for creating communicating and delivering value to customers and for managing customer relations in Waze that benefit the organization and its stakeholders
- person who buy products and services mostly for their own use
-making process - the specific sequence of steps consumers follow to make a purchase
- a specific group of customers that have similar wants and needs
-the businesses that take part in a channel of distribution
-the route, a product follows in the businesses involved in moving a product from the producer to the final consumer
- something that has no physical form
- characterized by the differences and type and quality of a service provided
- a company’s plan that identifies how it will use marketing to achieve its goals
-persons, companies, and organizations that buy products for the operations of a business for incorporation into other products and services or for resale to their customers
- the blending of four marketing elements, products, distribution, price, and promotion

23 Clues: - something that has no physical form • - everything of business offers to satisfy customers needs • -the businesses that take part in a channel of distribution • - something that is consumed at the same time it is produced • - person who buy products and services mostly for their own use • - activities that are consumed at the same time they are produced • ...

Christmas Crossword 2024-12-13

Across

A type of company whose shares cannot be bought on the stock market.
The functional area responsible for raising awareness and encouraging sales.
The functional area responsible for hiring, motivating and training staff.
The functional area responsible for manufacture.
The sector of industry that makes products, e.g. construction.
The cost of the next best alternative foregone up when a decision is made.
A factor of production – Equipment and machinery used in production.
A specific target for a business to achieve.
A business owned and controlled by one person.
The sector of industry that provides service, e.g. marketing, banking or law.
Someone willing to take risks to start a business.
Someone who buys a product or service.
The owners of a PLC or LTD businesses.
The cost of borrowing or reward for saving money.
The sector of industry that extracts and produces raw materials, e.g. farming.
When personal possessions of an entrepreneur can be sold to pay business debts.
Non-essential items that we would like but can survive without.

Down

A legal agreement between partners.
The functional area responsible for managing company money.
The inputs that businesses use to provide their goods or services.
A factor of production - the skills of entrepreneurs who create businesses.
A limited liability company whose shares can be bought the stock market.
A physical product.
Anyone interested in or affected by what a business does.
A factor of production - the number and skills of business employees.
A business that tries to help society rather than make a profit.
A stakeholder whose objective is good pay, good working conditions and job security.
Someone who uses a good or service.
When a LTD becomes a PLC and sells shares on the stock market.
When two or more people join own and run a business.
A general rise in prices in an economy.
A surplus of revenue over costs.
A shareholders portion of company profits.
An intangible product.
A factor of production - where a business is located and natural resources used.

35 Clues: A physical product. • An intangible product. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who uses a good or service. • Someone who buys a product or service. • The owners of a PLC or LTD businesses. • A general rise in prices in an economy. • A shareholders portion of company profits. • A specific target for a business to achieve. • ...

IS1 NetSec Newsletter Crossword Challenge #5 - AWS Direct Connect 2023-12-10

Across

Associations that allow AWS Direct Connect connections to be linked with Transit Gateways. (7+7+11)
Physical connection between the customer's network and AWS network in a Direct Connect location. (6+7+8)
A Direct Connect API to help separate the connection between a MAC Security key and an AWS Direct Connect dedicated connection. (21)
A dedicated, high-speed connection service provided by AWS to link your internal network with AWS services. (6+7)
Create isolated connections to public AWS services or Amazon VPC with this AWS Direct Connect feature. (7+9)
Centralized routing device facilitating the connection between multiple Virtual Interfaces and VPCs. (6+7+7)
A dedicated and private network connection providing direct access to AWS resources. (3+8)
Service that allows you to connect to AWS resources using a dedicated network connection. (4+11+5)
Security feature ensuring the confidentiality and integrity of data transmitted over the AWS Direct Connect link. (4+10)
Establish a connection between a customer's on-premises network and AWS Direct Connect location. (6+10)
Unique identifier assigned to an Autonomous System for participating in BGP routing. (10+6+6)
Measure of the speed at which data can be transmitted from AWS to the customer's network. (10+3+6)
Ensures the highest level of reliability and redundancy in AWS Direct Connect connections. (7+10)
Service provider that offers network connectivity services to AWS Direct Connect customers. (7+7+8)

Down

The process of ending a connection between the customer's network and AWS Direct Connect. (10+11)
A Direct Connect API that creates a hosted connection on the designated interconnect or a link aggregation group (LAG) comprising interconnects. (24)
Unplanned maintenance events handled promptly to ensure continuous AWS Direct Connect service. (9+11)
Combine multiple connections to increase bandwidth and provide redundancy in AWS Direct Connect. (5+7)
Routing protocol used to exchange routing information between AWS and customer networks. (9+10)
Measure of network usage for a specific port, crucial for billing and optimization purposes. (4+4)
Logical representation of a connection between your network and an AWS Direct Connect location. (4+4)

21 Clues: A dedicated and private network connection providing direct access to AWS resources. (3+8) • Unique identifier assigned to an Autonomous System for participating in BGP routing. (10+6+6) • Routing protocol used to exchange routing information between AWS and customer networks. (9+10) • ...

Marketing 2024-04-08

Across

Distribution: This strategy involves limiting the number of intermediaries authorized to sell a product in a particular area.
Distribution: This involves using intermediaries such as wholesalers or retailers to distribute products.
Customer: This is the end user of a product or service.
Members: These are entities involved in the distribution process, such as wholesalers, retailers, and distributors.
This refers to the process of making a product or service available to consumers.
Distribution: This involves making a product available in as many outlets as possible.
Mix: This comprises various elements such as personal selling, advertising, sales promotions, public relations, and direct marketing, used to communicate with and persuade customers.
This is a marketing technique aimed at encouraging the purchase of a product or service.
An acronym representing the stages Attention, Interest, Desire, and Action, often used to describe the steps a consumer goes through in the process of purchasing a product or service.
and Mortar: This term refers to physical stores as opposed to online or virtual businesses.
vs. Incentives: These are both tools used in promotional strategies, but one offers a direct discount while the other provides a reward for certain actions or purchases.

Down

Distribution: This strategy involves carefully selecting intermediaries to distribute a product.
These are intermediaries who purchase products in bulk from manufacturers and sell them to retailers.
Allowance: This is a fee charged by retailers to stock new products.
Distribution: This is when a company sells its products directly to customers without involving intermediaries.
Distributing: This involves using more than one distribution channel to reach customers.
These are entities that facilitate the distribution process between producers and consumers.
Tie-ins: These are partnerships between two or more brands for promotional purposes.
of Transportation: These are the various modes used to transport goods from producers to consumers, such as trucks, trains, ships, and planes.
vs. Pull Concept: These are contrasting approaches to marketing and distribution. One involves pushing products towards consumers, while the other involves creating consumer demand that pulls products through the distribution channel.
Programs: These are incentives offered by companies to encourage repeat purchases or continued patronage.
Placement: This is a marketing strategy where products are placed prominently within entertainment media such as movies or television shows.

22 Clues: Customer: This is the end user of a product or service. • Allowance: This is a fee charged by retailers to stock new products. • This refers to the process of making a product or service available to consumers. • Tie-ins: These are partnerships between two or more brands for promotional purposes. • ...

Sale contracts 2022-10-06

Across

Code Escrow- nder which a customer can access product source code
of First Refusal (ROFR)- allows a customer to acquire the company if they make the same offer.
Customers may hesitate on these clauses because they view them as additional work and don’t want to expose what software they use to the rest of the world.
process by which parties that may have otherwise gone to court instead go to a third-party neutral judge who decides on the outcome.
for Convenience- The termination of convenience clause allows them to do this. Like source code escrow and most favored customer clauses, it’s another one startups should avoid, if possible.
Terms-what your customer should expect from your support team and what happens if they don’t meet those expectations.

Down

establish boundaries around what the customer gets
Favored Customer- guarantees the customer the best price the vendor gives to anyone. Apple, for example, is known to require this from vendors.
and Payment Milestones- Some sales contracts have clauses so that you don’t get paid unless you meet certain roll-out or milestone requirements.
provide an insurance policy for your customer in the event that they are sued for something related to their use of your product
and remedy clauses - what your product will do and how it will work
of Liability- set a cap on how much you, as the vendor, can be sued for.
term- defines the length of the contract
Provisions- Many startups are eventually acquired. If you are acquired, what does it mean for your customers? Assignment provisions set out in advance what happens to a sales contract if you are acquired.
Use- is the foundation of strategic analytic capabilities.

15 Clues: term- defines the length of the contract • establish boundaries around what the customer gets • Use- is the foundation of strategic analytic capabilities. • Code Escrow- nder which a customer can access product source code • and remedy clauses - what your product will do and how it will work • ...

vocabulary 2019-11-28

Across

n.a sign or piece of information that helps you solve a problem or answer a question
adj.costing no money
n.programs you use to control what a computer does
v.to say what you think will happen in the future
n.the business of trying to persuade people to buy products of service
v.to copy programs, music or other information electronically from the internet to your computer
adj.providing or relating to teaching and learning
v.to get better or to make something better
n.something you enjoy doing or learning about
n.something that you do regularly, almost without thinking of it

Down

get things from different places and bring them together
n.someone who buys goods or services, especially from a shop
n.the part of your mind that creates ideas or pictures of things that are not real or that you have not seen
adj.good at thinking of new ideas or creating new and unusual things
v.to make somebody do something by giving them good reasons for doing it
n.a picture, short video, song, etc. that tries to get you to buy a product or service
v.to store sounds, pictures or information on a camera or computer so that they can be used in the future
n.the things that are done to keep someone or something safe
v.to influence someone or something, to cause change
adj.not known or seen by other people

20 Clues: adj.costing no money • adj.not known or seen by other people • v.to get better or to make something better • n.something you enjoy doing or learning about • v.to say what you think will happen in the future • n.programs you use to control what a computer does • adj.providing or relating to teaching and learning • v.to influence someone or something, to cause change • ...

LAPs 2022-02-03

Across

market services, which are intangible
dividing customers into groups based on their response to a product
communicating with the customers
offering the products the customers want.
focuses on all marketing functions, including channel management, marketing-information management, market planning, pricing, product/service management, promotion, and selling
specific actions used to carry out strategies
someone from whom a business buys goods or services
putting products where they need to be
where the customer is in his or her life
gathering, accessing, synthesizing, evaluating, and disseminating information
identifying, selecting, monitoring, and evaluating sales channels, also known as channel distribution
keep customers coming back by helping them with problems they are having with products

Down

determining and adjusting prices to maximize return and meet customers' perceptions of value
the division of a market on the basis of its social and physical characteristics
plan of action for achieving your goals and objectives
monitoring and developing one or more existing products or brands
obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities
approximates of data
determining how much to charge for the products
forecasts that people make about the future
the combination of the elements, product, price, place, and promotion
dividing a market by where customers are living
an objective you plan to fulfill
data that can be verified

24 Clues: approximates of data • data that can be verified • communicating with the customers • an objective you plan to fulfill • market services, which are intangible • putting products where they need to be • where the customer is in his or her life • offering the products the customers want. • forecasts that people make about the future • ...

Promotion 2021-06-03

Across

A deal is an inducement such as a price reduction
promotional items or free items to consumer
Communication that focuses on the image of the organization
Communication to audience of product.
Promotion that achieves its goals.
marketer and the customer communicate in person
used to quantify the number of engagements of a piece of content
money paid to the intermediary who buys the product.
company to create a marketing campaign that targets wider audiences.
specific group who want your product or service,
allows one to get a service or product for free or lower price

Down

activities to create goodwill between a company and the public.
communicates the same message to all potential customers.
activities to entice customers to buy a
Promotional efforts are focused on the intermediaries
business funding an event or organization for mutual benefit.
Communication from an organization to its customers
use of motivational devices to promote the sale of merchandise or services.
Promotional efforts are focused on the consumer.
process of appealing to an entire market
Exhibit of products of interest to a specific industry businesses that produce a particular kind of goods or services.
discounts offered to customers who purchase.
Nonpersonal promotion paid for by an identified sponsor
Info about a company and its products that is in the media
products.
the main means of mass communication

26 Clues: products. • Promotion that achieves its goals. • the main means of mass communication • Communication to audience of product. • activities to entice customers to buy a • process of appealing to an entire market • promotional items or free items to consumer • discounts offered to customers who purchase. • marketer and the customer communicate in person • ...

fashion crossword 2022-01-05

Across

an element of a marketing plan for a specific product or service
an event held to show a designers showcase
something used so that you can scan it
an insistent request
someone who displays a designers collection
people who follow fashion trends after someone famous wears them
an employee helping a customer
children clothes for boys
the pigmentation of something
an advantage or profit gained from something
producing advertisements for products
where something flows from the lower class up to the higher class
promoting or selling products
when a clothing piece is rejected by people
where prices are dropped and things are sellign for lower prices
a plan or drawing produced to show the look of a clothing item

Down

difference between number of imports and exports
business costs
orders taken before an item comes out
promoting or putting a product or service out
a seasonal piece of clothing
a material most clothes are made out of
a process to turn something white with chemicals
a particular style
producing something
purchasing budget for future inventory orders
something used to display products
the sale of goods to a public in small quanities
clothes for outdoors and sports
where something flows from the upper class down to the lower class

30 Clues: business costs • a particular style • producing something • an insistent request • children clothes for boys • a seasonal piece of clothing • the pigmentation of something • promoting or selling products • an employee helping a customer • clothes for outdoors and sports • something used to display products • orders taken before an item comes out • ...

Marketing Crossword Puzzle 2016-08-29

Marketing Crossword Puzzle crossword puzzle

Across

Analysis- strength, weakness, opportunities, and threats
target markets- targeting two different types of people
utility- the exchange of a product for money
utility- involves having a product where consumers buy it
process of creating, communicating, delivering, and exchanging offerings
market- includes all businesses that buy products for their operations
benefits of marketing- the good things of marketing
utility- involves changing raw materials into usable goods
concept- idea that a business should strive to satisfy customers
intangible items that satisfy your needs and wants
market- the group that is identified for a specific program
affects the economy and standard of living
provides customers with goods and services

Down

utility- having a product available at a certain time
tangible items that satisfy your needs and wants
based on costs and what competitors charge for the same product
effort to inform people about a product or service
segmentation- breaking down the market into smaller groups
management- obtaining, developing, and improving a product
market- consists of consumers who purchase goods for personal use
utility- communication with the consumer
all people who share similar needs and wants
management- process of deciding how to get goods into customers' hands
profile- lists info like age, gender, income level, etc
the functions of marketing add value to a product
share- its percentage of the total sales volume

26 Clues: utility- communication with the consumer • affects the economy and standard of living • provides customers with goods and services • utility- the exchange of a product for money • all people who share similar needs and wants • share- its percentage of the total sales volume • tangible items that satisfy your needs and wants • ...

Marketing Crossword Puzzle 2016-08-29

Across

Analysis- strength, weakness, opportunities, and threats
utility- having a product available at a certain time
utility- involves having a product where consumers buy it
market- consists of consumers who purchase goods for personal use
effort to inform people about a product or service
utility- communication with the consumer
benefits of marketing- the good things of marketing
utility- involves changing raw materials into usable goods
concept- idea that a business should strive to satisfy customers
management- obtaining, developing, and improving a product
target markets- targeting two different types of people
all people who share similar needs and wants
based on costs and what competitors charge for the same product

Down

utility- the exchange of a product for money
provides customers with goods and services
management- process of deciding how to get goods into customers' hands
process of creating, communicating, delivering, and exchanging offerings
profile- lists info like age, gender, income level, etc
segmentation- breaking down the market into smaller groups
market- includes all businesses that buy products for their operations
tangible items that satisfy your needs and wants
market- the group that is identified for a specific program
intangible items that satisfy your needs and wants
affects the economy and standard of living
the functions of marketing add value to a product

25 Clues: utility- communication with the consumer • provides customers with goods and services • affects the economy and standard of living • utility- the exchange of a product for money • all people who share similar needs and wants • tangible items that satisfy your needs and wants • the functions of marketing add value to a product • ...

Royal Ascot Boxes 2014-05-14

Across

A sandwich filling available with Afternoon Tea at Ascot (7, 3, 11)
The side of your waistcoat you need to display your name badge (4)
Wine that isn't sweet (3)
The number of courses in the Royal Ascot Sit-down menu (5)
The person you should approach to confirm service times (4)
A type of lunch where guests are not required to sit down to eat (6)
Used to keep sparkling wine and champagne cool (3, 6)
A red wine grape variety (11)
A wine bottle topper alternative to a cork (8)
A frozen dessert made from water and fruit (6)
How many times should you use the guest's name in conversation? (5)

Down

The weight and feel of wine in your mouth (4)
A white wine grape variety (10)
Where you go through security and collect your lunch pack (10, 4)
What we think and act (7, 10)
The Ascot Boxes Operations Manager ((6, 7)
A menu option available at Royal Ascot (7, 6)
A food product made from goose or duck livers (4, 4)
Where guests can find information about race times (4, 4)
An Italian lemon liqueur (10)
The colour of the magnet you display if you need a Chef to come into your box (5)
The most important thing you can do to ensure excellent customer service (5)

22 Clues: Wine that isn't sweet (3) • What we think and act (7, 10) • A red wine grape variety (11) • An Italian lemon liqueur (10) • A white wine grape variety (10) • The Ascot Boxes Operations Manager ((6, 7) • The weight and feel of wine in your mouth (4) • A menu option available at Royal Ascot (7, 6) • A wine bottle topper alternative to a cork (8) • ...

Math Crossword 2025-04-04

Across

The amount the customer pays for an item
The relationship between two ratios with a constant rate
The amount paid or earned for the use of the principle
A payment for a service. It can be a fixed amount, a percent of the charge, or both
The amount by which the regular price of an item is reduced
The relationship between two ratios with a rate that is not constant
The amount the price of an item is increased above the price the store paid for the item
A rate in which the first quantity is compared to 1 unit of the second quantity
A positive percentage of change
Aka a tip, a small amount of money in return for a service

Down

The amount the store pays for an item
The unit rate in the problem
A payment equal to a percent of the amount of goods or services that an employee sells for the company
A ratio that compares the accuracy of an estimate to the actual amount
A negative percentage of change
A ratio that compares the change in a quantity to the original amount
An additional amount of money charged on items that people buy
The amount of money deposited or borrowed
An amount by which the regu.ar price of an item is reduced
The positive difference between the estimate and the actual amount

20 Clues: The unit rate in the problem • A negative percentage of change • A positive percentage of change • The amount the store pays for an item • The amount the customer pays for an item • The amount of money deposited or borrowed • The amount paid or earned for the use of the principle • The relationship between two ratios with a constant rate • ...

Business words 2024-11-13

Across

to put a new product or service on a market
not having the ability to do something as it should be done
a large board for advertisements in an outside public place
as good as or better than others of a comparable nature
something causing harm
A particular method to send or deliver something
knowledge that something exists, or understanding of a situation or subject at the present time based on information or experience
somethig very comfortable but very expensive
a vehicle which can use two or more sources of power
an agreement, usually between two armies, to stop fighting in order to allow discussions about peace

Down

type of navigation, which using satellites
an extra amount of money that you earn in your job every time you sell a product or get a new customer
The amount of space in which you can stretch your legs
to say or think that someone or something is responsible for an accident, problem or bad situation:
to regularly check something or watch someone in order to find out what is happening
a helpful or good effect, or something intended to help
additional objects, equipment, decorations, etc. that make something more useful or attractive
an important part or aspect of a product or service
some form of power
A list of things to be discussed at a formal meeting

20 Clues: some form of power • something causing harm • type of navigation, which using satellites • to put a new product or service on a market • somethig very comfortable but very expensive • A particular method to send or deliver something • an important part or aspect of a product or service • A list of things to be discussed at a formal meeting • ...

ALC - BOOK 2 - Unit 5 - We're going to the airport - Part 2 2024-12-17

ALC - BOOK 2 - Unit 5 - We're going to the airport - Part 2 crossword puzzle

Across

a company that provides service of air transportation
an expression used to mean "it's OK". (3W)
a device used to make distant calls
question meaning "tell me the flight you will take" (5W)
an office where trips and vacation packages are arranged (2W)
a big bouble door through which people enter an area
the act of arriving or getting to a place
a question to know about the price to pay (4W)
what your turn to open a door
the act of leaving away, leaving or taking off

Down

the act of flying, "fly" is a verb but this is the noun
a journey, when you go out of the city to take a holiday
an object that people can push to start a function
short for "telephone"
someone who works in a travel agency helping people to travel (2W)
a client, a person who pays to get a product or service
to reach a place, to get to a place
a special "box" where you put what you will carry with you
the act of getting a place, seat or room reserved
a timetable that informs about flights which arrive or depart
a piece of rigid paper that people use to travel
a building where people go to take an airplane

22 Clues: short for "telephone" • what your turn to open a door • to reach a place, to get to a place • a device used to make distant calls • the act of arriving or getting to a place • an expression used to mean "it's OK". (3W) • a building where people go to take an airplane • a question to know about the price to pay (4W) • the act of leaving away, leaving or taking off • ...

restaurant vocabulary 2026-01-07

Across

booking made before you arrive
list of food and drinks you can choose from
help given by staff in a restaurant
a piece of cutlery used for eating soup or soft food
woman who brings food and drinks to tables
flat object used to carry food or drinks
person who cooks food professionally
liquid you can have with food, such as sparkling water, wine, Cola, etc.
place where food is prepared
paper showing how much you must pay
a piece of cutlery with a blade used for cutting food
man who brings food and drinks to tables

Down

person who does not eat meat
the largest course of a meal or most important part of a meal
one type of prepared food, e.g. "Lasagna is my favourite ______."
you might light one of these for atmosphere during the meal
to ask for food or drinks in a restaurant
person who buys food in a restaurant
tool with four prongs used for eating
long thin sticks used to eat food, especially Chinese food
sweet food eaten at the end of a meal.
piece of cloth or paper used to clean your mouth or hands
all the food eaten in one sitting
a piece of material that covers a table, especially during a meal
extra money given for good service

25 Clues: person who does not eat meat • place where food is prepared • booking made before you arrive • all the food eaten in one sitting • extra money given for good service • help given by staff in a restaurant • paper showing how much you must pay • person who buys food in a restaurant • person who cooks food professionally • tool with four prongs used for eating • ...

ILR Crossword 2016-05-03

Across

Who can you transfer agents to if they have a general question?
What needs to be entered before a policy search?
Auto theft losses are eligible for all additional insured activities except...
The word track that would populate in LIT for wind damage to a roof.
Who would you assign to pick up a potential total loss at the accident scene?
Inspection option that is dedicated to helping customers after weather event.
The primary option for customers with a ptl located at a tow yard.
Which screen is typically used for updating the FNI's contact information?
what kind of assignment do you send after sending salvage assignment?
What do you check before reading the select service word track in LIT?

Down

The first option you would offer a customer who wanted a cash settlement (if
Which screen would you update the role for a rental vendor and enter comments?
The first thing you do after saving the policy on the policy details screen
What would be the KOL for an insured losing the diamond out of a ring?
What kind of tow will a customer get if they do not want to file a loss report?
Designated locations where auto estimator inspectors perform estimating services.
Who do you call if you are having problems with hardware, like phones?
On which screen do you enter the loss location?
Who do you refer customers to if they have a question regarding their rates?

19 Clues: On which screen do you enter the loss location? • What needs to be entered before a policy search? • Who can you transfer agents to if they have a general question? • The primary option for customers with a ptl located at a tow yard. • The word track that would populate in LIT for wind damage to a roof. • ...

D2D Crossword 2022-05-17

Across

Maximum duration of a seasonal suspend for an account is up to __ months.
Contingency when OM is down.
Order type for an existing customer placing a winback mobility order.
A period within which if customer cancels their new BRS services they; they don't pay and early termination fee.
The name given to the HP number when we place internet single order/ orders without HP.
The name of the button on the billing page we click on to add paper billing.
A service provider we can port HP, TV and internet from.
When a the $40.55 HP credit does not populate in OM for a trio order with HP.
An Ontario OBA that qualifies for no term on a new TV order.

Down

Price of adding the French add on is $__ (spell the value)
The only Polish channel offered with Fibe TV Programming.
The new Fibe TV box can record up to __ programs simultaneously.
An address that qualifies for Fibe 100 for internet uno order but only Fibe 50 if ordering a triple.
Number of email addresses one Bell account can create.
Mobility device tier that qualifies for the $200 hardware offer for existing BRS customers.
What does street type BLVD stand for?
RGU stands for Revenue _____ Unit.
Insurance on the HP, seen under others section for existing HP accounts.
Name of the one source document to pull up Mobility device price list.

19 Clues: Contingency when OM is down. • RGU stands for Revenue _____ Unit. • What does street type BLVD stand for? • Number of email addresses one Bell account can create. • A service provider we can port HP, TV and internet from. • The only Polish channel offered with Fibe TV Programming. • Price of adding the French add on is $__ (spell the value) • ...

SOFT SKILLS 2023-12-05

Across

MAINTAIN A ____ ATTITUDE.
WHEN WORKING WITH A CUSTOMER, YOU WANT TO BE IN ___ OF THE CALL.
YOU SHOULD ALWAYS GREET THE CUSTOMER AND PROVIDE YOUR FIRST ___.
TO LISTEN ATTENTIVELY IS TO BE AN _____ LISTENER.
TO DEMONSTRATE CONCERN FOR THE CUSTOMER IS TO HAVE ____.
DON'T TAKE IT ____ WHEN A CUSTOMER IS ANGRY.

Down

IF YOU CANNOT FIND THE SOLUTION, IT MAY BE TIME TO ___ THE CALL.
IF YOU HAD A CUSTOMER ON HOLD, _____ FOR THE WAIT.
___ THE CUSTOMER FOR CALLING.
THE EXCHANGING OF INFORMATION.
INSTEAD OF SAYING YOU OR I, USE MORE COLLABORATIVE WORDS LIKE ___ OR LET'S.

11 Clues: MAINTAIN A ____ ATTITUDE. • ___ THE CUSTOMER FOR CALLING. • THE EXCHANGING OF INFORMATION. • DON'T TAKE IT ____ WHEN A CUSTOMER IS ANGRY. • TO LISTEN ATTENTIVELY IS TO BE AN _____ LISTENER. • IF YOU HAD A CUSTOMER ON HOLD, _____ FOR THE WAIT. • TO DEMONSTRATE CONCERN FOR THE CUSTOMER IS TO HAVE ____. • IF YOU CANNOT FIND THE SOLUTION, IT MAY BE TIME TO ___ THE CALL. • ...

Marketing 2015-06-11

Across

This 4 P consists of advertising, sales promotion and publicity.
A phrase used to market a product.
Information collected by a researcher for a specific purpose.
A particular group of consumers at which a product or service is aimed.
Study of people characteristics: age, ethnicity, gender or family life style to create a consumer profile.
The idea that a business or organization must consider both its potential customers and its competitors in every important business decision.
This 4 P includes research, product development, packaging and branding.
A person who uses a product.
Products used in business to make other products.
A person who oversees the care of another.
This 4 P includes physical distribution, storage, inventory management and channel selection.

Down

When two or more companies agree to support one another's brands in certain business ventures.
Five stages: introduction, growth, maturity, decline and decision point.
A symbol used on a brand's products.
A term that describes the planning, pricing, distribution and selling of a product or service.
This city in Canada is known for their test marketing.
The amount of the market that a product controls.
A name, term, slogan or logo used to identify the product of a company.
Kids that were born between 1946-1962.
A theory in psychology with 5 stages of growths in human. (self-actualization, esteem, love/belonging, safety and physiological)
This 4 P consists of developing a pricing strategy.
The first brand when thinking about a specific product category.
Products placed next to the cash register.
Someone who buys a product or service.
The process of making a product or service available for use by a consumer.
A smaller part of a larger market consisting of customers grouped by characteristic shared by others in their group.
Information that has been gathered from sources that have been published or gathered previously.
The amount of money made by a company after it subtracts the variable costs of that product from its selling price.
Selling goods or services from a home country to another.

29 Clues: A person who uses a product. • A phrase used to market a product. • A symbol used on a brand's products. • Kids that were born between 1946-1962. • Someone who buys a product or service. • Products placed next to the cash register. • A person who oversees the care of another. • The amount of the market that a product controls. • ...

Marketing Vocab. pg 2-23 2016-08-30

Across

how much to charge for a product to make a profit
intangible items with monetary value and satisfy your wants & needs
the exchange of a product for money
the good that a business is selling
a global force that affects the economy and standard of living in countries around the world
consists of consumers who purchase goods and services for personal use
includes all businesses that buy products for use in their operation
the positive impact of marketing on the economy
information about the target market
providing customers with the goods and services they want
where the product or service is available
all people who share similar needs and wants and who have the ability to purchase a given product
the amount of money that the product or service is being sold for
involves having a product or service available at a convenient time of year
involves changings raw materials into usable goods

Down

obtaining developing, maintaining, and improving a product in response to market opportunities
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
tangible items with monetary value and satisfy your wants & needs
the process of dividing an entire market up inti different customer segments
involves communication with the consumer
the group that is identified for a specific marketing program
attributions of goods or services that make them capable of satisfying consumers’ wants and needs
Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
A system that involves finding customers and keeping them satisfied
its percentage of the total sales volume generated by all companies that compete in a given market
the process of deciding how to get goods into customers’ hands
involves having a product where customers can buy it
Gathering and analyzing information about customers, trends, and competing products

30 Clues: the exchange of a product for money • the good that a business is selling • information about the target market • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...

Marketing Terms 2021-11-24

Across

the overall thoughts on the company from word of mouth
the company uses the same resources to produce more or better products or services
activities preformed to suppor the sale of a product
product marketing all over the world
a department within a compant tht supports the creation of new products
the cost of a product after all transportation, handling, currency exchange rates, and import charges have been included
a sustainable competitive advantage creating good relationship with customers making them loyal to the company
the ability to be maintained
the amount of the market that a product controls
the amount of money left over from the sale of goods after all expenses have been paid
the feature or beneit of a product or service that connot be duplicated by any other product or service
having a lower cost on a product or service to gain the advantage over the market
segment part of the market defined by a specific characteristic
a similar company or product that is working against the company
making some activity easier or more comfortable

Down

all the products or services that compete with one another for the consumers' money within a specific category
a business that is the only supplier of a good or service making them control the entire market
offering a greater selection of services
when there are a small number of large companies each with a bit of market control
an economic system that permits profit, competition and private property
a small section of a market
companies that advertise their products want to place their brands in the minds of consumers to create brand awareness
using each transaction with a customer to build trust and brand loyalty
shared control of a new business between two or more separate companies for mutual benefit
not able to be maintained
what the product looks like and what it does
taxes on iported goods, increasing the price of these products within the market

27 Clues: not able to be maintained • a small section of a market • the ability to be maintained • product marketing all over the world • offering a greater selection of services • what the product looks like and what it does • making some activity easier or more comfortable • the amount of the market that a product controls • activities preformed to suppor the sale of a product • ...

Unit 21: Innovation, Information, and the Networked Economy 2022-04-15

Unit 21: Innovation, Information, and the Networked Economy crossword puzzle

Across

The fixed costs of the production of a knowledge-intensive good or service
The decrease in an innovator’s profits after patent expires, leading to replicated products and more competitive pricing
gives innovators the legal right to sue others who imitates their product as long as they have created the original
the application or introduction of new technology or method for doing something that keeps a company competitive and meets customer demands
Goods and services that are typically used together
a system that helps innovators turn their ideas into a product or service that’s on the market
profits in excess of the opportunity cost of capital that an innovator gets by introducing a new technology, organizational form, or marketing strategy
Shows the relationship between innovation and societal benefits from a patent’s duration
knowledge that can be recorded to duplicate elsewhere
the legal owner of a logo, a name/title, or a registered design; the legal right to exclude other producers/groups from using it to identify their products
the development of new methods of production and products
Goods and services that are similar to each other and can be replaced with one another
the development or introduction of of a new, improved good or service
Competition where economies of scale give the firm with the largest share of the market a commanding competitive edge

Down

improves an existing product or process cumulatively
knowledge that can’t be recorded (skills, judgements, nuances)
An external effect of one person’s action on another, occurring because the two are connected in a network
"A matching market is a market in which prices don’t do all the work. You also have to be chosen.”
a market that acts as a median for buyers and sellers
Creating an intellectual work (i.e. books, music, choreography, visual arts) and having the legal right to exclude other producers from recreating/copying, adapting, and selling it
brand new technology that had not been previously available
Average cost falls when more units of a good/service are produced
the spread of invention throughout the economy

23 Clues: the spread of invention throughout the economy • Goods and services that are typically used together • improves an existing product or process cumulatively • a market that acts as a median for buyers and sellers • knowledge that can be recorded to duplicate elsewhere • the development of new methods of production and products • ...

Unit 1 2023-09-18

Across

The sector of industry that extracts and produces raw materials, e.g. farming.
A factor of production - where a business is located and natural resources used.
When a LTD becomes a PLC and sells shares on the stock market.
A factor of production - the skills of entrepreneurs who create businesses.
A type of company whose shares cannot be bought on the stock market.
The owners of a PLC or LTD businesses.
A surplus of revenue over costs.
A business that tries to help society rather than make a profit.
A shareholders portion of company profits.
When personal possessions of an entrepreneur can be sold to pay business debts.
Non-essential items that we would like but can survive without.
The functional area responsible for hiring, motivating and training staff.
Someone who uses a good or service.
A business owned and controlled by one person.
An intangible product.

Down

When two or more people join own and run a business.
A limited liability company whose shares can be bought the stock market.
A specific target for a business to achieve.
The functional area responsible for managing company money.
The inputs that businesses use to provide their goods or services.
A factor of production - the number and skills of business employees.
The cost of the next best alternative foregone up when a decision is made.
A factor of production – Equipment and machinery used in production.
The functional area responsible for raising awareness and encouraging sales.
The sector of industry that provides service, e.g. marketing, banking or law.
A legal agreement between partners.
The functional area responsible for manufacture.
The cost of borrowing or reward for saving money.
The sector of industry that makes products, e.g. construction.
A general rise in prices in an economy.
Someone willing to take risks to start a business.
Someone who buys a product or service.
Anyone interested in or affected by what a business does.
A stakeholder whose objective is good pay, good working conditions and job security.
A physical product.

35 Clues: A physical product. • An intangible product. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who uses a good or service. • The owners of a PLC or LTD businesses. • Someone who buys a product or service. • A general rise in prices in an economy. • A shareholders portion of company profits. • A specific target for a business to achieve. • ...

Contemporary Marketing Ch. 4 2025-03-17

Contemporary Marketing Ch. 4 crossword puzzle

Across

A high-tech scam that uses e-mail or pop-up messages that claim to be from familiar businesses such as banks, Internet service providers, or even government agencies.
The process of encoding data for security purposes.
The buying and selling of products online.
The percentage of visitors to a website who make a purchase.
Secure internal networks that help companies share information among employees, no matter the number or location.
How much time users spend on site and which pages they visit.
Using the Internet to provide services to customers and communicate with employees and business partners.
Business conducted directly between the business and a consumer.
Website strategies designed to increase the size of each customer transaction and encourage repeat visits by the customer.

Down

The process of marketing goods and services over the Internet by utilizing digital tools.
Conflicts among producers, wholesalers, and retailers.
The overall experience customers have when visiting a website.
The number of individuals who visit a website.
The total cost of each sale.
Delivering more relevant marketing messages to customers based on event triggers.
The percentage of users that click on an ad.
A secure website where a company and its suppliers share all types of data, from product design through order delivery.
Transactions that happen between organizations.
Secure networks used for e-business and accessible through the firm’s website by external customers, suppliers, or other authorized users.

19 Clues: The total cost of each sale. • The buying and selling of products online. • The percentage of users that click on an ad. • The number of individuals who visit a website. • Transactions that happen between organizations. • The process of encoding data for security purposes. • Conflicts among producers, wholesalers, and retailers. • ...

Chapter 13: Marketing in Today's World 2013-02-04

Chapter 13: Marketing in Today's World crossword puzzle

Across

the process of creating, promoting and presenting a product or service to meet wants and needs of consumers
a group of customers who share coomon wants and needs
involves one or more intermediaries
to build and maintain relationships with their customers
helps companies focus on the people most likely to buy their goods or services

Down

a pathway to direct products to consumers
involves dtermining the wants and needs of customers and providing them more efficiently and effectively than competitors
the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
occirs when goods or services are sold from the producer directly to the customer
are facts about population
is the division of the market for a product into groups of customers who have the same neesa and traits
the gathering and analysis of information on the size, location, and makeup of market
consists of four basic marketing strategies: product, place, price, and promotion.
a product means to offer it in limited market for a limited time

14 Clues: are facts about population • involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share coomon wants and needs • to build and maintain relationships with their customers • a product means to offer it in limited market for a limited time • ...

USAS Request 2024-08-21

Across

The _______ Process Owner is the HR Specialist/Assistant that has oversight for the overall recruitment.
_______ associated with the position description indicated in the request.
New Vacancy, Additional Selection, or Onboard New Hire is the Request _____.
An employee's occupational _____.
The Request _______ is formatted as Position#-DeptID-MSS Request Approval Date.
The Requesting _________ is made up of the Location-POID-StationNumber.
____ Plan is a particular table or array of pay rates prescribed by law or other authoritative source that establishes the basic pay rates for certain employees.
The level the position is being recruited for is listed as the _______.
Position ______ displays the position title as transmitted from HR∙Smart.
Position ______ Number displays the PD number for each position description included with the request.

Down

the date the request for recruitment is approved by the Service Chief in Manager Self Service (MSS). (four words)
The date the HR Recruiter approves the action from the Recruitment Dashboard in MSS. (four words)
Request ______ display the assigned data tags for specific appointing authorities and/or mission critical occupations.
Reports To name

14 Clues: Reports To name • An employee's occupational _____. • The Requesting _________ is made up of the Location-POID-StationNumber. • The level the position is being recruited for is listed as the _______. • Position ______ displays the position title as transmitted from HR∙Smart. • _______ associated with the position description indicated in the request. • ...

Customer Care Buzzword 2023-07-14

Across

Satisfactory answer or settlement
Post-purchase support
Expression of dissatisfaction
Written record of a customer's concern
Exchange of information or messages
Input or opinions given by customers
Keeping something or someone for the long term

Down

Representative who assists customers
Phone queue waiting time
Understanding and sharing feelings
Real-time customer support channel
Adherence to rules or regulations
Issue's advancement to a higher level
Incoming customer contact
Regaining a lost customer

15 Clues: Post-purchase support • Phone queue waiting time • Incoming customer contact • Regaining a lost customer • Expression of dissatisfaction • Satisfactory answer or settlement • Adherence to rules or regulations • Understanding and sharing feelings • Real-time customer support channel • Exchange of information or messages • Representative who assists customers • ...

Types of Business Contracts/Agreements 2022-02-25

Types of Business Contracts/Agreements crossword puzzle

Across

legally transfers ownership of the rights of an employee’s work during the period of employment to the employer
legal agreement between a company or business—franchisor—and a franchisee outlining the rights and obligations of both parties
prevents an employee from competing with their former employer for a given period
written business agreement between parties declaring consensus towards a common agenda and achieving mutual goals
when someone borrows a loan and waives the ownership rights of their collateral if they default on the loan
allows other parties to use an inventor’s service or product for a share of the profits
legal document that parties use when transferring materials or information between them.
enter into this agreement when two or more people pool their contributions and spell out their roles in the establishment
formal letter ending the employment relationship between an employer and an employee
agreement between a business owner and a seller where the former commits to buying items at a certain price

Down

type of business agreement between users and owners of websites, software, and mobile applications
aka sales agreement - transfers property between two parties
written business agreement by a seller guaranteeing to repair or replace parts of a product or redo a service if certain conditions aren’t met
a separate legal document that revises an existing business agreement
agreement contract entered between an enterprise and a customer
agreement occurs when a licensor agrees to transfer IP rights to a licensee, allowing them to use certain or all aspects of the IP for their use
agreements are business agreements between a company and users who agree to use its product or service before its official launch
agreement that defines the relationship between an employer and employees
lay out the scope, obligations, and deadlines of independent contractor work
bars parties like employees, vendors, suppliers, and independent contractors from sharing confidential or proprietary business information with people outside the business
aka release of liability agreement-holds that an individual agrees to indemnify another person for burden, damage, or loss when providing a service or product

21 Clues: aka sales agreement - transfers property between two parties • agreement contract entered between an enterprise and a customer • a separate legal document that revises an existing business agreement • agreement that defines the relationship between an employer and employees • lay out the scope, obligations, and deadlines of independent contractor work • ...

Marketing Vocab. pg 2-23 2016-08-30

Across

Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
providing customers with the goods and services they want
information about the target market
the group that is identified for a specific marketing program
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
obtaining developing, maintaining, and improving a product in response to market opportunities
a global force that affects the economy and standard of living in countries around the world
the good that a business is selling
all people who share similar needs and wants and who have the ability to purchase a given product
includes all businesses that buy products for use in their operation
involves having a product or service available at a convenient time of year
how much to charge for a product to make a profit
consists of consumers who purchase goods and services for personal use
where the product or service is available
the exchange of a product for money
involves communication with the consumer
Gathering and analyzing information about customers, trends, and competing products
the amount of money that the product or service is being sold for

Down

its percentage of the total sales volume generated by all companies that compete in a given market
tangible items with monetary value and satisfy your wants & needs
the process of deciding how to get goods into customers’ hands
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
involves having a product where customers can buy it
involves changings raw materials into usable goods
the process of dividing an entire market up inti different customer segments
A system that involves finding customers and keeping them satisfied
intangible items with monetary value and satisfy your wants & needs
the positive impact of marketing on the economy
Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
attributions of goods or services that make them capable of satisfying consumers’ wants and needs

30 Clues: information about the target market • the good that a business is selling • the exchange of a product for money • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...

Marketing in-class assignment 1 2023-07-21

Marketing in-class assignment 1 crossword puzzle

Across

An attention-grabbing statement used to advertise or promote a brand's products and services.
The means of communication in which a product, brand or service is promoted to a viewership in order to attract interest, engagement, and sales.
A person or organization that buys goods or services from a store or business.
The act of mentioning a brand/business/person in the media.
The graphic symbol used by your company which allows it to be recognized by your audience.
The process of creating a strong, positive perception of a company, its products or services in the customer’s mind.
The difference between a potential client's evaluation of the benefits and cost of your products or services when compared to others in the market.
The group of consumers or organizations that is interested in the product, has the resources to purchase the product, and is permitted by law and other regulations to acquire the product.
A type of product manufactured by a particular company under a particular name.
Means of sending or receiving information, verbally and non-verbally.

Down

The marketing term that defines the degree to which consumers recognize a product by its name.
The practice of dividing your target market into approachable groups.
Intangible item offered for sale.
Creating a strategy in building, growing, keeping existing customers, and rewarding them as needed.
A strategic sequence of steps and activities that promote your company's product or service, with a specific goal in mind.
Any type of marketing communication used to inform target audiences of the relative merits of a product, service, brand or issue, most of the time persuasive in nature.
The channel, or the route, through which goods move from the source to the final user.
The study of consumers including individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services.
A tangible item offered for sale.
The main means of mass communication (broadcasting, publishing, and the internet) regarded collectively.

20 Clues: Intangible item offered for sale. • A tangible item offered for sale. • The act of mentioning a brand/business/person in the media. • The practice of dividing your target market into approachable groups. • Means of sending or receiving information, verbally and non-verbally. • A person or organization that buys goods or services from a store or business. • ...

A Challenging Crossword 2021-11-09

A Challenging Crossword crossword puzzle

Across

won week 8 of the football pool
Kevin's favorite football team
one of our new factories
one of Grip's new retro cocktail-inspired cases
CRS' newest customer: auctions _______
celebrated their 5th anniversary at Challenger last month
currently first place in the football pool
Maria's favorite football team's home city
birthday is early December

Down

upcoming Grip campaign: _______ Christmas
Rob's primary customer
the newest member of the Baltimore team
Challenger's newest factory location
Phil's primary customer
Glenn & Charlotte's 2021 Halloween costumes
recently got a new puppy named Rocket
birthday is early November

17 Clues: Rob's primary customer • Phil's primary customer • one of our new factories • birthday is early November • birthday is early December • Kevin's favorite football team • won week 8 of the football pool • Challenger's newest factory location • recently got a new puppy named Rocket • CRS' newest customer: auctions _______ • the newest member of the Baltimore team • ...

bank 2024-02-07

Across

Machine used for deposits and withdrawals
Loan used to buy property
Pnc Investments
Person at the branch who assists clients with counter transactions
Mimi's favorite customer
The coolest ABM
what Livi sprays when the branch smells funky
Product that is revolving and sometimes offers rewards

Down

The name of our branch
When a client puts money in an account
Devin's favorite customer
When a client takes money from an account
person at the branch who assists clients with platform needs
Our main supplier
What incentive bankers earn
The people we help
Morning meeting

17 Clues: Pnc Investments • The coolest ABM • Morning meeting • Our main supplier • The people we help • The name of our branch • Mimi's favorite customer • Devin's favorite customer • Loan used to buy property • What incentive bankers earn • When a client puts money in an account • When a client takes money from an account • Machine used for deposits and withdrawals • ...

Take 5 Recap 7/25 - 8/1 2019-08-01

Take 5 Recap 7/25 - 8/1 crossword puzzle

Across

If customer has not purchased aligners and is interested in purchasing Nighttime Aligners ______ the call to Sales.
Once the customer has made their impression they will need to _____ it with cool water.
You can now us the term ______ instead of "Licensed Dentist or Orthodontist" or "Registered Orthodontist."
Please email the case # to Sabrina if UK customers are missing return labels for their _________ kits.
There is a new _______ for Nighttime Clear Aligners. It is NCA.
We are no longer using the _______ Dental Email.
Please make sure you are telling customers who have questions about Nighttime Clear Aligners that they need to be worn for 10 __________ hours.
If a Customer is in treatment and has questions about ______ to Nighttime Clear Aligners, please transfer them to the Dental Team.

Down

Please only transfer to SmileShops for help with ____________.
If you do not see NCA as an option when placing an order, then you can click the option under Case ____________.
The customer needs to boil the ____ for 90 seconds.
All adjustments/discounts for United Healthcare must be _________ to RCM.
The new IK that was only for purchase on 7/31 was ____ & Bite.
QA will now start __________ points for verifying a Customers account with the email address.
Make sure to review the ______ Legal Process in Truth Fairy to make sure you know the proper time to escalte customers to Advanced Customer Care.
The customer needs to let the boiled tray cool for 3 ________.
We have a 96% _____ Reviews across SmileShops!!
The Nighttime Clear aligners are the same ______ as regular aligners.

18 Clues: We have a 96% _____ Reviews across SmileShops!! • We are no longer using the _______ Dental Email. • The customer needs to boil the ____ for 90 seconds. • Please only transfer to SmileShops for help with ____________. • The new IK that was only for purchase on 7/31 was ____ & Bite. • The customer needs to let the boiled tray cool for 3 ________. • ...

Puzzle Design 2021-04-11

Across

สถานที่
การกำหนดลักษณะของกลุ่มเป้าหมายที่ผ่านการวิเคราะห์จาก เพศ ลักษณะนิสัย งานที่ทำ พฤติกรรมการใช้ชีวิต
การแบ่งลูกค้าออกเป็นกลุ่มย่อยที่แตกต่างกัน
จำนวนเงินที่ใช้ในการแลกเปลี่ยนเพื่อให้ได้มาซึ่งผลิตภัณฑ์
ส่วนลด
การขนส่ง
การเจริญเติบโตของยอดขาย
สินค้าที่ผู้ซื้อซื้อไปดพื่อใช้ในการผลิต ประกอบ หรือแปรสภาพ โดยมีวัตถุประสงค์เพื่อนำไปจำหน่ายต่อ
สถานที่สำหรับวาง จัดเก็บ พัก กระจายสินค้าคงคลัง
เป็นธุรกิจเกี่ยวกับการผลิตหรือตัวแทนจำหน่ายสินค้าเพื่อการอุปโภคบริโภคต่างๆ
การโฆษณา
การตลาดทางตรง

Down

การออกแบบสถานที่ และเครื่องมืออุปกรณ์เพื่อเคลื่อนย้ายวัสดุในกระบวนการผลิต
การดึงให้ลูกค้าสนใจสินค้าของเรา
นวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
โซ่อุปทาน
ส่วนแบ่งทางตลาด
คือการตลาดออนไลน์ที่ใช้คนที่มีชื่อเสียงในการโฆษณาสินค้า
เป็นสินทรัพย์ดิจิทัลซึ่งออกแบบให้เป็นสื่อกลางการแลกเปลี่ยน
ผู้ค้าส่ง
ผลิตภัณฑ์
การขายตรง
การประเมินและเลือกส่วนตลาดส่วนใดส่วนหนึ่ง
ผู้ค้าปลีก
การผลักที่เป็นการผลักสินค้าออกไปหาลูกค้า

25 Clues: ส่วนลด • สถานที่ • การขนส่ง • การโฆษณา • โซ่อุปทาน • ผู้ค้าส่ง • ผลิตภัณฑ์ • การขายตรง • ผู้ค้าปลีก • การตลาดทางตรง • ส่วนแบ่งทางตลาด • การเจริญเติบโตของยอดขาย • การดึงให้ลูกค้าสนใจสินค้าของเรา • การผลักที่เป็นการผลักสินค้าออกไปหาลูกค้า • การประเมินและเลือกส่วนตลาดส่วนใดส่วนหนึ่ง • การแบ่งลูกค้าออกเป็นกลุ่มย่อยที่แตกต่างกัน • สถานที่สำหรับวาง จัดเก็บ พัก กระจายสินค้าคงคลัง • ...

ACRONYMS 2023-08-15

Across

BILLING ACCOUNT NUMBER
BRING YOUR OWN SIM
EQUIPMENT INSTALLMENT PLAN
ADD A LINE
CALL RESOLUTION TIME
DISHONORED CHECK
MONTHLY RECURRING CHARGE
FIRST CALL RESOLUTION
NUMBER TRANSFER CENTER
PRIMARY INDICATOR

Down

BILLING RESPONSIBLE PARTY
NEXT BEST ACTION
CUSTOMER SATISFACTION
EMBEDED SIM CARD
CHANGE OF RESPOSIBILITY
DELINQUENT DOLLARS COLLECTED
MOBILE DEVICE UNLOCK
CUSTOMER PROPRIETARY NETWORK INFORMATION
FEDERAL COMMUNICATION COMMISSION
PRIMARY ACCOUNT HOLDER

20 Clues: ADD A LINE • NEXT BEST ACTION • EMBEDED SIM CARD • DISHONORED CHECK • PRIMARY INDICATOR • BRING YOUR OWN SIM • CALL RESOLUTION TIME • MOBILE DEVICE UNLOCK • CUSTOMER SATISFACTION • FIRST CALL RESOLUTION • BILLING ACCOUNT NUMBER • NUMBER TRANSFER CENTER • PRIMARY ACCOUNT HOLDER • CHANGE OF RESPOSIBILITY • MONTHLY RECURRING CHARGE • BILLING RESPONSIBLE PARTY • EQUIPMENT INSTALLMENT PLAN • ...

Midterm Marketing Review 2026-03-20

Midterm Marketing Review crossword puzzle

Across

Which segmentation method divides markets by location?
The concept of offering multiple payment methods like Apple Pay and credit cards is an example of _____ utility
Customer lifestyle and interest is the primary focus of which form of segmentation?
Which marketing mix element involves product selection and brand name?
Which marketing function involves getting money to set up and run a business?
Utility that involves changing raw materials or a product to increase usefulness
The group most likely to buy a product
Which marketing function determines how much to charge for a product?
Which type of utility refers to when a business makes products available where customers want them?
marketing function that involves obtaining and developing products is called product ________management
Form of utility focused on making products available when customers want them
Product, Place, Price, Promotion, Packaging are also known as the _____-

Down

Marketing function that involves gathering and analyzing information about consumers, trends, and competitors' products
Which marketing function involves transporting products?
Which marketing mix element involves communication that informs and persuades customers about goods and services?
Which marketing function focuses on building and maintaining relationships with customers?
Which utility type would be most relevant when a company provides clear instructions on a product's packaging?
market segmentation method that divides customers based on characteristics like age, income, and occupation
Which type of utility refers to when a business makes products available at times customers want them?
form of utility that involves making products available at convenient locations
form of segmentation that focuses on customer responses to products or brand loyalty

21 Clues: The group most likely to buy a product • Which segmentation method divides markets by location? • Which marketing function involves transporting products? • Which marketing function determines how much to charge for a product? • Which marketing mix element involves product selection and brand name? • ...

QCXWeek2025- Customer Experience Day 2025-10-30

QCXWeek2025- Customer Experience Day crossword puzzle

Across

Personal name for consumer
Personal name for electrician
Directive for CX Development process
The full CXD process is covered in ____ steps
What does P stand for in NPS
Customer segment profiling used to tailor customer types in SE
offer Touchpoint pertaining to product selection by customer

Down

Tool developed for managing customer feedback and alerts that shows the scores
One of the six critical touchpoints: occurs after a shipment
Tool developed by Salesforce for managing customer data
A score 6 is a promoter or detractor?
Survey type that measures likelihood to recommend Schneider Electric once a year

12 Clues: Personal name for consumer • What does P stand for in NPS • Personal name for electrician • Directive for CX Development process • A score 6 is a promoter or detractor? • The full CXD process is covered in ____ steps • Tool developed by Salesforce for managing customer data • One of the six critical touchpoints: occurs after a shipment • ...

Week 1 Knowledge recall 2024-05-09

Week 1 Knowledge recall crossword puzzle

Across

WHAT CORE VALUE IS COMMITTED TO OUR CUSTOMERS, AND EMPLOYEES
TYPE OF NOTE CUSTOMER CARE ENTERS
A DEPARTMENT WITHIN THE PARENT ACCOUNT
ANOTHER NAME FOR SCREENS IN D365
STAGE OF AN ORDER WHEN IT IS SENT TO THE WAREHOUSE
THE NAME OF THE APPLICATION WHERE SH STORES ORDERS
ANOTHER TERM FOR CREDIT CARD
A LEGAL BINDING DOCUMENT BETWEEN SH AND THE END USER
THE BAR AT THE TOP OF THE INTERFACE IN D365

Down

NAME OF THE NAVIGATION SECTION IN D365 THAT PROVIDES QUICK ACCESS FOR THE END-USER
WHO IS CONFERENCE ROOM 4 NAMED AFTER
WHO IS THE CX OPERATIONS MANAGER
HOW CC COMMUNICATES WITH PRODUCT MANAGEMENT
WHERE WE WOULD LOCATE A CUSTOMER PHONE NUMBER ON AN ORDER IN D365
WHO ENSURES BUDGET REQUIREMENTS ARE MET AT THE SCHOOL LEVEL
STAGE OF AN ORDER WHEN A CUSTOMER RECEIVES A BILL
WHAT IS A CUSTOMER TYPE

17 Clues: WHAT IS A CUSTOMER TYPE • ANOTHER TERM FOR CREDIT CARD • WHO IS THE CX OPERATIONS MANAGER • ANOTHER NAME FOR SCREENS IN D365 • TYPE OF NOTE CUSTOMER CARE ENTERS • WHO IS CONFERENCE ROOM 4 NAMED AFTER • A DEPARTMENT WITHIN THE PARENT ACCOUNT • HOW CC COMMUNICATES WITH PRODUCT MANAGEMENT • THE BAR AT THE TOP OF THE INTERFACE IN D365 • ...

JOB SALESMAN 2026-02-06

Across

Customer yang menerima tawaran disebut
Barang pelengkap pembelian disebut
Tahap pertama dalam salesmanship adalah mengenal pelanggan disebut
Calon pembeli potensial disebut
Barang baru yang dijual disebut
Customer yang cuek terhadap tawaran
Tujuan menawarkan barang adalah memenuhi

Down

Penutup dalam proses penjualan
Pengetahuan tentang produk
Calon pembeli yang berpotensi membeli
Tempat membayar belanja disebut
Tempat jual beli disebut
Barang pengganti jika barang utama kosong disebut
Barang yang dijual
Customer yang bingung dengan penawaran

15 Clues: Barang yang dijual • Tempat jual beli disebut • Pengetahuan tentang produk • Penutup dalam proses penjualan • Tempat membayar belanja disebut • Calon pembeli potensial disebut • Barang baru yang dijual disebut • Barang pelengkap pembelian disebut • Customer yang cuek terhadap tawaran • Calon pembeli yang berpotensi membeli • Customer yang menerima tawaran disebut • ...

Les gens 2024-07-10

Across

stranger (f)
guest (f)
friend (f)
neighbour (m)
man
customer (m)
father
brother
sister
friend (m)
stranger (m)
colleague
passerby (f)
boy
parent
guest (m)
mother
customer (f)

Down

woman
neighbour (f)
grandmother
teenager (f)
adult
grandparent
passerby (m)
girl
teenager (m)
baby
grandfather
child

30 Clues: man • boy • girl • baby • woman • adult • child • father • sister • parent • mother • brother • guest (f) • colleague • guest (m) • friend (f) • friend (m) • grandmother • grandparent • grandfather • stranger (f) • teenager (f) • customer (m) • passerby (m) • teenager (m) • stranger (m) • passerby (f) • customer (f) • neighbour (f) • neighbour (m)

Marketing Vocab. pg 2-23 2016-08-30

Across

the good that a business is selling
attributions of goods or services that make them capable of satisfying consumers’ wants and needs
the group that is identified for a specific marketing program
intangible items with monetary value and satisfy your wants & needs
consists of consumers who purchase goods and services for personal use
includes all businesses that buy products for use in their operation
tangible items with monetary value and satisfy your wants & needs
how much to charge for a product to make a profit
its percentage of the total sales volume generated by all companies that compete in a given market
A system that involves finding customers and keeping them satisfied
where the product or service is available
involves having a product or service available at a convenient time of year
involves having a product where customers can buy it
the exchange of a product for money

Down

Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
the process of deciding how to get goods into customers’ hands
Gathering and analyzing information about customers, trends, and competing products
the amount of money that the product or service is being sold for
involves communication with the consumer
providing customers with the goods and services they want
understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
a global force that affects the economy and standard of living in countries around the world
the process of dividing an entire market up inti different customer segments
the positive impact of marketing on the economy
obtaining developing, maintaining, and improving a product in response to market opportunities
all people who share similar needs and wants and who have the ability to purchase a given product
involves changings raw materials into usable goods
Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
information about the target market
An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats

JDI HRSS CROSSWORD CHALLENGE 2012-12-06

JDI HRSS CROSSWORD CHALLENGE crossword puzzle

Across

the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals
A strategic corporate performance management tool used at JDI
A key reason for
Particularly in the early days of HRSS, Collaboration and <<_________>> will be essential skills to ensure internal communication and cooperation opportunities are realized upon.
HRSS will have a team of individuals as first point of contact for incoming calls. Our <<_____(2 words)____>> coordinators will be the first point of contact for employees seeking the services of HRSS
A key competency for positions in HRSS
Kim, Jeff, Jennifer, and Celeste are all Payroll <<___________>>
these are used to enable appropriate controls and rigour in a transition. For example, there is a "109 point <<________>>"
a transformation or process to become different
A systematic process of checking to see whether our service is meeting the expectations as designed.
The owner of the enterprise
Dental, medical, Vision
Electronic Change Forms; perhaps you’ve heard it referenced by its three letter acronym
The intentional act of doing things together; working with and through each other.
J.D. Irving, Ltd
The recipient of our high quality service

Down

An essential part of everything we do, from customers to colleagues. It is a two-way process.
A key document to enable the knowledge transfer necessary to accomplish a payroll transition
Improved <<______>> will be a key outcome for JDI by virtue of this transformation to a shared service operating model
Job Shadowing is a key component of transition <<__________>>
Has been dubbed ‘the one source of truth’ for employee data
The home of project team members Lisa Doucette Sturgeon and Debbie Gallant
By approximately the end of June, HRSS will have completed 58 of these.
The operating model we are implementing in order to gain increased efficiency and effectiveness in payroll and benefits administration
Used to focus people’s attention on the things that really matter in a business, this is a three word term for an element that is necessary for an organization or project to achieve it’s mission
John The home of HRSS
A former hub for human resource service delivery (location).
HRSS will strive to have the highest possible levels of customer <<__________>>.
One of the operating units in HRSS
The three letter acronym that indicates performance level against key established criteria
The “QF” in QF22
the obligation of an individual or business unit to be accountable for its activities
There are no shortage of these critical items
Colleen Baxter and Wayne MacDonald to this project
Often called PPE, The date upon which your pay cycle ends. In other words, the date up until which employees get paid.
Payroll or Benefits
An expectation of the HRSS sponsors is that this project have controls, structure and <<_________>>
Staff needing introductory level exposure to a new payroll system have been provided the opportunity to attend training in basic <<_______>> of that system.

38 Clues: A key reason for • The “QF” in QF22 • J.D. Irving, Ltd • Payroll or Benefits • John The home of HRSS • Dental, medical, Vision • The owner of the enterprise • One of the operating units in HRSS • A key competency for positions in HRSS • The recipient of our high quality service • There are no shortage of these critical items • a transformation or process to become different • ...

Channel of Distribution Crossword - Kaelyn Chan, Period 4 2026-02-23

Channel of Distribution Crossword - Kaelyn Chan, Period 4 crossword puzzle

Across

an individual or group who purchases or uses goods/services for personal, functional, or family needs
a person or company that sells goods in large quantities at low prices
a business or individual that sells goods/services directly to the final customer
a person who acts as a link between people in order to try to bring an agreement to both sides

Down

the chain of businesses through which a product or service reaches the final customer
a strategy where a manufacture uses wholesalers/retailers to sell products to consumers
the person responsible for overseeing the production process of a project

7 Clues: a person or company that sells goods in large quantities at low prices • the person responsible for overseeing the production process of a project • a business or individual that sells goods/services directly to the final customer • the chain of businesses through which a product or service reaches the final customer • ...

AME's Team Building Event 2015-06-02

AME's Team Building Event crossword puzzle

Across

How many employees are working at AME longer than 10 years (excluding internships period)?
Which customer is located in Kunzelsau?
How many offices are located on the second floor of Esp 100?
In which year should AME achieve its goal of EUR 30 million turnover? 20..
How many desks are located on the second floor of Esp 119?
Which department is integrated in the RD&D department in 2012?
How many employees are younger than 20 years (inclusive internships and external workers)?
In which month is Esp 119 officially opened?
Which customer had the highest turnover at AME in 2014?

Down

In which month will the second part of the new production line arrive at AME?
What is the average age at AME (inclusive internships and external workers)?
What was the second number of the former location of AME?
In which year produced AME her first product on the SMD line? 20….
Which customer has a product called "Qbox"?
Which percentage of total FTE are working at the department RD&D?
Which customer had the highest turnover at the RD&D department in Q1 2015?
Which customer is nowadays part of ABB?

17 Clues: Which customer is located in Kunzelsau? • Which customer is nowadays part of ABB? • Which customer has a product called "Qbox"? • In which month is Esp 119 officially opened? • Which customer had the highest turnover at AME in 2014? • What was the second number of the former location of AME? • How many desks are located on the second floor of Esp 119? • ...

CXclusive 2025-01-15

Across

BECK FADE - What customers say when they want you to listen (8)
OUT TO PINCH - Every moment a customer interacts with your brand (10)
IDEAL MOSAIC - platforms suitable to customer interaction and engagement (6,5)
ALSO PRIZE NATION - CX that feels like it was made just for you (15)
INTERNOTE - Keeping your customers coming back (9)
DEFINE COLT - When a bot solves the query without agent intervention (10)
TIGER NATIONS - tech that ties your tools together for seamless operations (12)

Down

CALM IN TOP - An expression of dissatisfaction that seeks resolution (9)
THAT COB - The AI that talks back and solves problems (7)
YEP MATH - The CX skill that says, ‘I get you’ (7)
CAN ISOLATE - When customer issues climb the ladder for extra help (10)
PSN - Abbreviation that denotes a customer loyalty metric (3)
RUNCH - The rate at which customers leave your brand (5)
TRUE APK - A CX partner your customers will thank you for! (7)
LEMON N CHAIN - CX that’s consistent across every platform (11)
ACTS - The score that measures customer happiness (4)
NO SPARE - A face for your target audience segment (7)

17 Clues: YEP MATH - The CX skill that says, ‘I get you’ (7) • INTERNOTE - Keeping your customers coming back (9) • ACTS - The score that measures customer happiness (4) • NO SPARE - A face for your target audience segment (7) • RUNCH - The rate at which customers leave your brand (5) • THAT COB - The AI that talks back and solves problems (7) • ...

Business Model 2024-04-30

Across

A model that specialize and configure the business to deliver greater value by rethinking what is done in-house and through collaboration.
This product comprises the essential basics needed to compete in a product market; a car needs wheels, transmissions, engine, and rudimentary chassis.
A model that redefines an existing industry, move into a new industry or create a new industry.
With this business model, individuals create or design products that can then be sold to generate money.
These are commonly used in literature as a multiple-level pyramid, with basic physical attributes forming the base, upon which rests the tangible, the emotional benefits, and brand personality characteristics, with the soul or core of the brand at its apex.
Is an individual and possibly a tradesman, employed by the client on the advice of a specialist or the client him/herself if acting as the manager.
Your customer pays a fixed fee every month/year
A segment of the the group of customers to target; sometimes the potential of an innovation is unlocked only when a different market segment is targeted.

Down

Dictates how a business will charge customers for a product or service to generate revenue.
This product offers features, services or benefits that go beyond normal expectations.
Frequently physically assemble, sort and grade goods in large lots, then break bulk and repack and redistribute in smaller amounts.
Such so-called entrepreneurs continuously come up with new ideas and start new businesses without necessarily staying with the business.
One of the simplest and most well-known business model. It involves creating physical products such as cars and mobile phones.
Your customer pays you for the product or service
This products would include all the features and services that could be envisaged as beneficial to customers.
A model that provides an overview of how a company creates, delivers, and captures value.

16 Clues: Your customer pays a fixed fee every month/year • Your customer pays you for the product or service • This product offers features, services or benefits that go beyond normal expectations. • A model that provides an overview of how a company creates, delivers, and captures value. • ...

TOURISM 2024-11-04

Across

Another word for holidays.
Travel for leisure or business and services related.
A glossy book with articles and many pictures.
Type of tourism to relax and have fun.
4 Ps of marketing are Product, Price, Place and .....
The act of leaving / going away.
A type of holiday accommodation that is small and cheap.
A decorated place where flowers and other plants grow.

Down

B&B stands for Bed and .....
A person who uses services or buying products.
Money a company or organisation makes.
All vehicles, including cars, bikes, ferries, trains, etc.
A part of the UK and also a country next to it.
A piece of paper with some information.
Another word for bus.
A document or card, similar to a ticket - ..... pass.
A service and people that keep you or place safe.

17 Clues: Another word for bus. • Another word for holidays. • B&B stands for Bed and ..... • The act of leaving / going away. • Money a company or organisation makes. • Type of tourism to relax and have fun. • A piece of paper with some information. • A person who uses services or buying products. • A glossy book with articles and many pictures. • ...

Different businesses 2023-06-22

Across

how happy the customer is with the product or service (7,12)
a business that puts there profit to help people (7)
how much money the company makes (6)
a business that is owned by one person (4,6)

Down

a government owned business (6,6)
Where you buy sport clothes (1,1,6)
the most used food shop in the uk (5)
a business trying to stay open (8)

8 Clues: a government owned business (6,6) • a business trying to stay open (8) • Where you buy sport clothes (1,1,6) • how much money the company makes (6) • the most used food shop in the uk (5) • a business that is owned by one person (4,6) • a business that puts there profit to help people (7) • how happy the customer is with the product or service (7,12)

customers and buisness 2012-05-09

Across

a promise or guarantee given to a customer that a product will meet certain standards
a nonprofit organization that collects information on a local businesses and handles commplaints
covers only certain parts of the product or requires the customer to bear some of the expense in case repairs are needed
an order to take back ad repair or replace a product that has a defective parts

Down

guarantee about the quality of goods and services
warranty that is explicitly stated, in writing or verbally
the act of charging more than one price for the same product or service in different markets or different customers

7 Clues: guarantee about the quality of goods and services • warranty that is explicitly stated, in writing or verbally • an order to take back ad repair or replace a product that has a defective parts • a promise or guarantee given to a customer that a product will meet certain standards • ...

Branding and Promotion Vocab Review 2022-12-08

Branding and Promotion Vocab Review crossword puzzle

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...

Branding and Promotion Vocab Review 2022-12-08

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

Software Development C3 2017-02-06

Software Development C3 crossword puzzle

Across

Ideally you apply velocity ......... you break your Version 1.0 into iterations.
Every 90 days you should ......... a complete version of your software.
At the end of an iteration your software should be .........
0.7 is your first pass ......... for a new team.
Every 3 iterations you should have a complete and running and releasable ......... of your software.
You should always try be ......... with the customer.
You should have one ......... per calendar month.
If you add more people to a project, it may …….. the time it takes.
At the end of an iteration your software should be .........

Down

Velocity is a measure of your .........'s work rate.
The set of features that must be present to have any working software at all is called the ......... functionality.
When prioritizing, the highest priority (the most important to the customer) is set to a value of .........
Your customer can remove some less important user stories when ......... them.
The rate that you complete user stories across your entire project.
At the end of an iteration you should get ......... from the customer.
Velocity does not account for ......... events.
The ......... sets the priority of each user story.
You should assume ......... working days in a calendar month.

18 Clues: Velocity does not account for ......... events. • 0.7 is your first pass ......... for a new team. • You should have one ......... per calendar month. • The ......... sets the priority of each user story. • Velocity is a measure of your .........'s work rate. • You should always try be ......... with the customer. • ...

recognition task 2018-02-23

Across

What we must deliver in the evaluation environment
There you can see reflected the effort of the works.
We can find notifications from the tutor and colleagues
You can find the meaning of words

Down

Environment where you find the links
You can find the date of delivery of works
Place where you can interact with classmates and tutors
Acronym for the customer service system

8 Clues: You can find the meaning of words • Environment where you find the links • Acronym for the customer service system • You can find the date of delivery of works • What we must deliver in the evaluation environment • There you can see reflected the effort of the works. • Place where you can interact with classmates and tutors • ...

GENRES OF BUSINESS CORRESPONDENCE 2020-08-30

GENRES OF BUSINESS CORRESPONDENCE crossword puzzle

Across

A document providing the results of an enquiry of some sort (e.g. a technical inspection) or an account of a situation or event
A letter sent with your resume to provide additional information on your skills and experience
A short official note that is sent by one person to another within the same organization
A letter written by a potential customer to ask about service offered by a seller or an organization
A record of meetings
A letter expressing regret towards a past action or occurrence
The most common genre in business writing
A document aiming to lessen misunderstanding and providing a formal record for reference

Down

A reply letter to the buyer's complaint or claim
A letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc.
A letter presenting a formal request for the presence of an individual, a group of people or an organization at an event

11 Clues: A record of meetings • The most common genre in business writing • A reply letter to the buyer's complaint or claim • A letter expressing regret towards a past action or occurrence • A short official note that is sent by one person to another within the same organization • A document aiming to lessen misunderstanding and providing a formal record for reference • ...

Marketing 2017-05-09

Across

The process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.
Any form of communication used to inform, persuade or remind.
A company’s plan that identifies how it will use marketing to achieve its goals.
Any paid form of communication through mass media directed at identified consumers to provide information and influence their actions.
The locations and methods used to make a product or service available to the target market.

Down

Intangible activities that are consumed at the same time they are produced.
The reasons consumers decide what products and services to purchase.
A specific group of consumers that have similar wants and needs.
Finding solutions to problems through carefully designed studies involving consumers.
The blending of the marketing elements.
The money a customer must pay for a product or service.

11 Clues: The blending of the marketing elements. • The money a customer must pay for a product or service. • Any form of communication used to inform, persuade or remind. • A specific group of consumers that have similar wants and needs. • The reasons consumers decide what products and services to purchase. • ...

Business Strategy 2024-11-27

Across

a business having qualities or strategies that provide it with an edge over its competitors
a business in a similar industry, offering similar products
a business solely focused on maximising profits and giving financial returns to your owners
the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions.

Down

a desired image of what you want your business to become in the future.
the percentage of total sales a business has within its industry
The ability to do something with little effort or difficulty.
a business focused on making profits and then contributing their profits to a social cause
a person who buys a good or service from a business
The amount of money required to be paid in exchange for a good or service offered.
The standard of something as compared to similar things.

11 Clues: a person who buys a good or service from a business • The standard of something as compared to similar things. • a business in a similar industry, offering similar products • The ability to do something with little effort or difficulty. • the percentage of total sales a business has within its industry • ...

Marketing Mix & Sales Promotion vocabulary 2022-10-06

Marketing Mix & Sales Promotion vocabulary crossword puzzle

Across

a swipe card issued to record points or give discounts to customers.
an element of the marketing mix that deals with letting customers know about a business.
provides consumers with the opportunity to use a product on a risk free trial basis.
an element of the marketing mix that deals with the cost of the product or service.
an activity that involves customers participating to win money, prizes or products.
to convince the public to have a positive attitude toward a company or business.

Down

activities used to inform or persuade customers to buy your product.
the 4 P's of Marketing.
a certificate that entitles the buyer to a price reduction.
an element of the marketing mix that deals with what item or service a business is selling.
an element of the marketing mix that deals with how a business gets their products to the customer.

11 Clues: the 4 P's of Marketing. • a certificate that entitles the buyer to a price reduction. • activities used to inform or persuade customers to buy your product. • a swipe card issued to record points or give discounts to customers. • to convince the public to have a positive attitude toward a company or business. • ...

Brand Promise 2021-11-30

Across

Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
All the combined impressions and experiences associated with a particular company, good, or service
The extent to which customers or potential customers are familiar with a brand
Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
A distinctive symbol, design, or group of letters
The values and ideals that an organization encourages among its employees; also called organizational culture
Any interaction between a business and a customer or a potential customer

Down

A phrase that is easy to remember
A business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations
Any paid form of nonpersonal presentation of ideas, goods or services
Customers’ allegiance to a particular brand

11 Clues: A phrase that is easy to remember • Customers’ allegiance to a particular brand • A distinctive symbol, design, or group of letters • Any paid form of nonpersonal presentation of ideas, goods or services • Any interaction between a business and a customer or a potential customer • The extent to which customers or potential customers are familiar with a brand • ...

Chapter 1 and 2 B2C 2024-09-10

Across

:Non-financial marketing asset that leads to value-based performance like ROCE and CVA (two words).
: A model where sales follow an S-shaped curve, with phases like introduction and growth (three words).
:_____ Definition: Objective of marketing is to establish, maintain and strengthen relationships with customers (two words).
: A long-term research study that analyzes the profit impact of market strategies (abbreviation).
: Market mix: sales/distribution decisions.

Down

: Long-term objectives related to the nature and purpose of the company (two words).
: The strategic model that argues "the more a task is performed, the lower the costs" (two words).
: A criticism of the experience curve model; only two variables are used, and its strategic relevance depends on the ___________ environment.
:Marketing objectives related to______, for example: customer attitude towards company, perceived service quality, and customer satisfaction
: A measure of financial performance in the PIMS model, influenced by market share and product quality (abbreviation).
:_____ STRATEGY: Defines the competitive measures to be applied in a specific market (abbreviation)

11 Clues: : Market mix: sales/distribution decisions. • : Long-term objectives related to the nature and purpose of the company (two words). • : A long-term research study that analyzes the profit impact of market strategies (abbreviation). • : The strategic model that argues "the more a task is performed, the lower the costs" (two words). • ...

IRA/HSA/Products/Services 2016-03-29

IRA/HSA/Products/Services crossword puzzle

Across

ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.
The opening deposit for a _______ money market is $2500.
There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open
An ACH dispute for a business must be done within _______ hours
Jan _______ is your gal for IRA/HSA questions
Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.

Down

_______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
If a customer wants to deposit to their IRA you would fill out an IRA _______ form
Trans code 16 is for an _______ year IRA contribution
When running a deposit with checks into a new account always get a managers _______ on it

11 Clues: Jan _______ is your gal for IRA/HSA questions • Trans code 16 is for an _______ year IRA contribution • The opening deposit for a _______ money market is $2500. • An ACH dispute for a business must be done within _______ hours • ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST • ...

IRA/HSA/Products/Services 2016-03-29

Across

There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open
An ACH dispute for a business must be done within _______ hours
The opening deposit for a _______ money market is $2500.
ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
When running a deposit with checks into a new account always get a managers _______ on it
The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.

Down

Trans code 16 is for an _______ year IRA contribution
_______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
Jan _______ is your gal for IRA/HSA questions
If a customer wants to deposit to their IRA you would fill out an IRA _______ form
Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.

Weekly Weber What's Up 2018-07-26

Across

When replacing a grill cover under warranty we need photos of the POP, the cover, and the _____.
Beginning in 2017 the SN sticker location on a Summit grill moved to the _____ hand side of the cabinet.
This is the location of the serial number sticker on Genesis models from '07 - '16 (2 words)
A Service Call cannot be tied to this type of order.
This is a contact category that should never be used by reps.

Down

If the grill doesn't light this way, then there is a gas flow issue.
When placing an order for a grill for a current model year, you will have to enter one of these notes.
This is a word that customers may use to describe an issue with a vinyl cover.
You send this right away if a customer opts in.
The contact category and topic should reflect the _______ the customer called, not the outcome.
We ask customers if they want to ____ ____ to receive periodic recipes and grilling tips (2 words)

11 Clues: You send this right away if a customer opts in. • A Service Call cannot be tied to this type of order. • This is a contact category that should never be used by reps. • If the grill doesn't light this way, then there is a gas flow issue. • This is a word that customers may use to describe an issue with a vinyl cover. • ...

Management puzzle 2024-12-16

Across

records Organized summaries of a business’s financial information and activities.
An employee who is given funds and freedom to create a special unit or department within a company in order to develop a new product, process, or service.
and valuing Grouping goods according to size, quality, or other characteristics, and determining an appropriate price for products and services.
Business owned and managed by one person.
partnership Partnership with at least one general partner who has unlimited liability and at least one limited partner whose liability is limited to his or her investment.
processing The set of activities involved in obtaining, recording, organizing, and maintaining the financial information of an organization.
oriented Focused on what and how to produce.

Down

receivable record A record showing what each customer purchases, owes and pays.
chart Chart used to identify alternate market segments with unique needs based on major choice criteria.
financial liability When each partner is personally liable for all the debts incurred by the partnership.
is the process of accomplishing the goals of an organization through the effective use of people and other resources. Those resources include money, facilities, equipment, and materials. The primary work of all managers falls within five functions: planning, organizing, staffing, leading, and controlling.
(1) Providing information to consumers that will assist them in making a decision to purchase a product or service. (2) The advancement of an employee within a company to a position with more authority and responsibility.
Person who owns and manages a business and often performs the day-to-day tasks, with the help of hired employees.
salers Businesses that buy products from businesses and resell them to retailers or other businesses.
managers Managers responsible for coordinating marketing functions across departments to meet customer needs.
economic wants Desires for nonmaterial things that are not scarce.

16 Clues: Business owned and managed by one person. • oriented Focused on what and how to produce. • economic wants Desires for nonmaterial things that are not scarce. • receivable record A record showing what each customer purchases, owes and pays. • records Organized summaries of a business’s financial information and activities. • ...

Oops all acronyms 2022-05-13

Across

Refers to a customer agreement used to retain customers' digital files beyond our standard 30-day file retention policy.
Embodies the Purple Promise and how we consult with customers.
Facilitates the physical movement of orders between customers and centers, reducing the cost of our transportation network.
Typically installed in the cash countdown room.
Refers to the different divisions of FedEx such as FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc.
document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the material.
an online task management solution for FSO Team Members, all store teams and Field Operations leadership.
To act without delay; promptly.
The method by which all FedEx Operating Companies measure service and quality.

Down

Customer charge account which can include special pricing.
The world's largest express transportation company.
Another term for large format printing.
An agency of the legislative branch of the United States federal government.
A carbonless type of copy paper.
Color model in which all colors are described as a mixture of four specific colors.
A U.S. federal government agency that monitors and enforces workplace safety laws.
Consists of goal-setting, quarterly and annual conversations between managers and team members, along with ongoing feedback and coaching.
One of FedEx's primary competitors. What can brown do for you? Nothing.
A method and a philosophy all FedEx OpCos use to optimize business processes.

19 Clues: To act without delay; promptly. • A carbonless type of copy paper. • Another term for large format printing. • Typically installed in the cash countdown room. • The world's largest express transportation company. • Customer charge account which can include special pricing. • Embodies the Purple Promise and how we consult with customers. • ...

Branding and Promotion Vocab Review 2023-01-04

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

Week - 4 Crossword 2021-07-26

Across

A method of guiding users through the steps of a business process (for example the stages of an Opportunity)
The process by which a qualified Lead gets converted into an Account, Contact & Opportunity
A standard object that relates Opportunity with Products
A Salesforce system that helps create and manage information and articles which can be used to solve issues faced by customers
A standard Salesforce object representing a business agreement
A standard Salesforce object representing a Product in a Pricebook
A special picklist field in opportunity which is used to guide users through the sales process
A standard Salesforce object representing a set of Products that a company sells with their prices
The process of allocating a Lead to a User or a Queue based on certain criteria
A process that automatically assigns a Case to a User or Queue based on criteria
Process of capturing visitor information through a website form as a new Lead
A feature which allows the allocation of sales commission to the Sales reps
The standard object which relates a Campaign to a Lead
A group of people that work together to solve queries or issues faced by the customer
A standard Salesforce object representing a sellable product or service
A Salesforce object which stores proposed prices and terms of sale for any product or service
A feature that allows users to record, track and solve customer issues across sales, service, and support
A method of automatically rerouting a case to another user if a Case has been open for too long

Down

A method of raising queries into Salesforce through emails
The process of developing and maintaining relationships with prospects in early stages
The process of sending automatic email response to a Lead based on certain conditions
A standard Salesforce object representing information about the quantity, revenue distribution, and delivery dates for a particular OpportunityLineItem
This feature is used in Salesforce Knowledge, Ideas, and Answers to help classify and find Articles, Questions, or Ideas
A Salesforce object which can be used to store customers questions or issues
A way to manage a specific Marketing communication
A natural language processing and natural language understanding chatbot developed with Salesforce Einstein artificial intelligence technology
A standard Salesforce object which stores information about individual people by combining certain account and contact fields into a single record
A log which records errors that occur in any Salesforce process on your org
A standard Salesforce object which represents a purchase on a Contract, Quote, and Opportunity
A term which means to deliver service on multiple channels
The process of sending automatic email response to a Case contact based on certain conditions
A method of estimating a company’s revenue
A way of distributing the workload within a team instead of assigning work to individual Users
A standard Salesforce object represents a specific purchased and installed product

34 Clues: A method of estimating a company’s revenue • A way to manage a specific Marketing communication • The standard object which relates a Campaign to a Lead • A standard object that relates Opportunity with Products • A method of raising queries into Salesforce through emails • A term which means to deliver service on multiple channels • ...

Different businesses 2023-06-22

Across

how happy the customer is with the product or service (7,12)
a business that puts there profit to help people (7)
how much money the company makes (6)
a business that is owned by one person (4,6)

Down

a government owned business (6,6)
Where you buy sport clothes (1,1,6)
the most used food shop in the uk (5)
a business trying to stay open (8)

Vocabulary Acitivity 2024-09-10

Across

The way in which people lead their daily lives; determined by their income, interests, and activities
particular group of customers a business seeks to attract
A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
The division of a market on the basis of where customers are located
The identification and selection of markets for a business or for a product
An individual’s character traits and behaviors
A customer or potential customer who purchases items for business operations, for resale, or for making other goods

Down

The division of a market on the basis of customers’ lifestyles and personalities
One of the groups into which the total market is divided
The division of a market on the basis of its physical and social characteristics
Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
The division of a market on the basis of customers’ responses to a product
The division of a total market into smaller, more specific groups
The classification of customers into similar groups to appeal to one or more individual segments
A customer or potential customer who purchases goods or services to satisfy personal desires
An economic and sociological measure of a person’s income, education, and occupation

17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...

1.05 Market Identification 2026-02-19

1.05 Market Identification crossword puzzle

Across

The division of a total market into smaller, more specific groups
The division of a market on the basis of its physical and social characteristics
The division of a market on the basis of where customers are located
Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
A customer or potential customer who purchases goods or services to satisfy personal desires
One of the groups into which the total market is divided

Down

The division of a market on the basis of customers’ responses to a product
The division of a market on the basis of customers’ lifestyles and personalities
An individual’s character traits and behaviors
The way in which people lead their daily lives; determined by their income, interests, and activities
The classification of customers into similar groups to appeal to one or more individual segments
The particular group of customers a business seeks to attract
An economic and sociological measure of a person’s income, education, and occupation
A customer or potential customer who purchases items for business operations, for resale, or for making other goods
Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
The identification and selection of markets for a business or for a product

17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...

CXclusive (Clues are ANAGRAMS and Definition) 2024-12-09

CXclusive (Clues are ANAGRAMS and Definition) crossword puzzle

Across

PSN - Abbreviation that denotes a customer loyalty metric (3)
RUNCH - The rate at which customers leave your brand (5)
BECK FADE - What customers say when they want you to listen (8)
OUT TO PINCH - Every moment a customer interacts with your brand (10)
THAT COB - The AI that talks back and solves problems (7)
CAN ISOLATE - When customer issues climb the ladder for extra help (10)
TRUE APK - A CX partner your customers will thank you for! (7)
IDEAL MOSAIC - platforms suitable to customer interaction and engagement (6,5)
ALSO PRIZE NATION - CX that feels like it was made just for you (15)
YEP MATH - The CX skill that says, ‘I get you’ (7)

Down

CALM IN TOP - An expression of dissatisfaction that seeks resolution (9)
TIGER NATIONS - tech that ties your tools together for seamless operations (12)
LEMON N CHAIN - CX that’s consistent across every platform (11)
DEFINE COLT - When a bot solves the query without agent intervention (10)
INTERNOTE - Keeping your customers coming back (9)
ACTS - The score that measures customer happiness (4)
NO SPARE - A face for your target audience segment (7)

17 Clues: INTERNOTE - Keeping your customers coming back (9) • YEP MATH - The CX skill that says, ‘I get you’ (7) • ACTS - The score that measures customer happiness (4) • NO SPARE - A face for your target audience segment (7) • RUNCH - The rate at which customers leave your brand (5) • THAT COB - The AI that talks back and solves problems (7) • ...

Business Vocabulary - Part III 2015-02-27

Business Vocabulary - Part III crossword puzzle

Across

a person who leads the team and manages the smooth operation of the company
a person who leads the team in making the product as easily and inexpensively as possible
a person who leads the team in creating an attractive design and quality product that will appeal to customers
a person who leads the team in promoting the company, product or service

Down

a full-scale model of a new product or new version of an existing product
the price of goods not intended for resale
a person who leads the team in providing excellent customer service and selling lots of products
a written document describing a business and its goals
a person who leads the team in making sure all money is accounted for and the company is making a profit
money, the form of cash, which is available for use
capital money received from a venture capitalist as an investment in a company

11 Clues: the price of goods not intended for resale • money, the form of cash, which is available for use • a written document describing a business and its goals • a person who leads the team in promoting the company, product or service • a full-scale model of a new product or new version of an existing product • ...

Consumer decisions 2021-11-23

Across

plainly labeled, unadvertised products that are sold at lower prices than brand-name goods
sell groceries and a wide variety of items such as books, hardware, and clothing.
the trade name for a product or services produced by a particular company
offer limited lines of products, mostly grocery items
a person who selects, purchases, uses, and disposes of goods and services

Down

can sell for less because they offer fewer services and keep large quantities of goods.
One of the three factors of deciding where to buy
offer brand names and customer service, their prices may be higher than other types of stores.
comparing the prices and the characteristics of competing brands or stores
are the people who buy the product or service and might or might not use it
carry a huge selection of goods at low prices and in bulk quantities.

11 Clues: One of the three factors of deciding where to buy • offer limited lines of products, mostly grocery items • carry a huge selection of goods at low prices and in bulk quantities. • the trade name for a product or services produced by a particular company • a person who selects, purchases, uses, and disposes of goods and services • ...

Departments in a department store 2024-12-03

Departments in a department store crossword puzzle

Across

the arrangements and tasks needed to control the operation of a plan or organization
willing to help, or useful
a person who buys goods or a service
a job that involves encouraging people to buy a product or service
the group of people who work for an organization
an official record of all the money a person or company has spent and received.

Down

The items sold and Sales is also the department that sells a company’s products
the science and activity of using computers and other electronic equipment to store and send information.
the careful organization of a complicated activity so that it happens in a successful and effective way
the department of an organization that deals with finding new employees, keeping records about all the organization's employees, and helping them with any problems.
The management of a supply of money
Service the part of an organization that answers customers' questions, exchanges goods that are not satisfactory, etc.

12 Clues: willing to help, or useful • The management of a supply of money • a person who buys goods or a service • the group of people who work for an organization • a job that involves encouraging people to buy a product or service • The items sold and Sales is also the department that sells a company’s products • ...

HSP-N Review 2022-12-13

Across

This repair plan is $15.95/month and covers just two gas or electric systems - furnace/boiler & Water Heater
The Basic Repair plan covers this many gas or electric appliances
These can be added to an eligible repair plan for $6.95/month
True or False: We provide coverage for commercial businesses
This plan is $26.95/month and offers two seasonal visits that includes a furnace and AC tune-up
When a customer needs a repair, this is how many service calls they get each year
There is a ____ day waiting period after enrollment in the Replacement plan to receive payment on a condemned unit

Down

This repair plan is $22.95/month
When a customer enrolls in one of our repair plans, this is how much they pay out-of-pocket for covered repairs
This plan offers a fixed payment towards the purchase of a new unit when it is deemed unrepairable
This plan offers up to $2,000/year to help replace electronics damaged by a power surge event

11 Clues: This repair plan is $22.95/month • True or False: We provide coverage for commercial businesses • These can be added to an eligible repair plan for $6.95/month • The Basic Repair plan covers this many gas or electric appliances • When a customer needs a repair, this is how many service calls they get each year • ...

IRA/HSA/Products/Services 2016-03-29

Across

The opening deposit for a _______ money market is $2500.
If a customer wants to deposit to their IRA you would fill out an IRA _______ form
Trans code 16 is for an _______ year IRA contribution
The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.

Down

Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.
When running a deposit with checks into a new account always get a managers _______ on it
An ACH dispute for a business must be done within _______ hours
Jan _______ is your gal for IRA/HSA questions
_______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open

Spectrum Mobile Tools 2024-05-15

Across

a view-only tool that provides access to view data from the Zendesk platform.
the billing management system used by Spectrum Mobile support groups for billing and managing customer accounts
a portal tool that has various tabs to assist with account handling for all customers.
tool that provides us with how-to articles and general info about tools and processes for Spectrum agents.
a program that allows you to shine a spotlight on your colleagues' performance and everyday excellence.
tool used to validate devices, SIMs and port-in eligibility.
tool used to create identities and reset passwords for customer accounts.

Down

tool that lets mobile agents know when to keep calls and when/where to transfer calls for Mobile service requests.
where agents can stay up to date with information on tool and Spectrum mobile outages.
a team site that provides agents with additional support options and connects spectrum agents to shared files, news and information.
tool used by mobile agents/leads to submit escalation tickets.

11 Clues: tool used to validate devices, SIMs and port-in eligibility. • tool used by mobile agents/leads to submit escalation tickets. • tool used to create identities and reset passwords for customer accounts. • a view-only tool that provides access to view data from the Zendesk platform. • ...

ABC's of Email Success 2017-04-24

Across

Use this when referring to policy or product info.
"What I can do is..."
It's what the B stands for, the first half.
It's what the B stands for, the second half.
It's what you do when you provide steps to resolve their concern.
Reading these in RNT and CST will help you understand your customer better.

Down

It's what the A stands for.
Do this for grammar, spelling, and clarity.
Five-word greeting when Acknowledging the customer.
It's what the C stands for.
How you sign-off, not Sincerely.
Insert the bitly to this in your email before providing troubleshooting steps.
Include one of these solutions to promote one-touch resolution.
Two-word greeting when Acknowledging the customer.
This kind of statements helps you connect with the customer.
Ask customers to do this if solutions worked.
Do this to ensure you understand the customer's concern.

17 Clues: "What I can do is..." • It's what the A stands for. • It's what the C stands for. • How you sign-off, not Sincerely. • Do this for grammar, spelling, and clarity. • It's what the B stands for, the first half. • It's what the B stands for, the second half. • Ask customers to do this if solutions worked. • Use this when referring to policy or product info. • ...

PoP Quiz 2020-04-14

Across

To serve customers well
No.1 for customer service, trust and advocacy
In 5 years time would others see this as a good way to work

Down

one of our values
Think If you are unsure then seek a
one of our values
How we think

7 Clues: How we think • one of our values • one of our values • To serve customers well • Think If you are unsure then seek a • No.1 for customer service, trust and advocacy • In 5 years time would others see this as a good way to work

GCash for Business Partner Solutions 2024-04-14

GCash for Business Partner Solutions crossword puzzle

Across

raise awareness
long term environmental program

Down

sell a different product or service to an existing customer
delivering advertising content within a defined geographic
discount offers

5 Clues: discount offers • raise awareness • long term environmental program • delivering advertising content within a defined geographic • sell a different product or service to an existing customer

SMALL BUSINESS 2025-05-12

Across

A person who starts a business

Down

A person who buys something
A business or organization
Something made or sold
Help or work done for others

5 Clues: Something made or sold • A business or organization • A person who buys something • Help or work done for others • A person who starts a business

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