customer service Crossword Puzzles
etika customer service 2025-09-04
Across
- menangani keluhan pelanggan dengan tenang dan profesional. (KELUHAN (Menangani keluhan))
- rapi dan sopan sebagai bagian dari etika pelayanan. (PENAMPIL (Penampilan rapi))
- menghormati pelanggan tanpa memandang latar belakang. (HORMAT (Menghormati pelanggan))
Down
- cepat terhadap pertanyaan atau keluhan pelanggan. (RESPONSIF (Tanggapan cepat))
- mendengarkan keluhan pelanggan dengan penuh perhatian. (DENGAR (Mendengarkan keluhan))
- dasar dalam pelayanan yang menekankan kejujuran.juran))
- menjaga kerahasiaan informasi pelanggan.
- yang menunjukkan kesediaan untuk membantu pelanggan dengan tulus. Kemampuan untuk memahami perasaan atau kebutuhan pelanggan. Cara berbicara yang sopan dan ramah dalam melayani pelanggan. (SANTUN (Berbicara sopan dan ramah))
8 Clues: menjaga kerahasiaan informasi pelanggan. • dasar dalam pelayanan yang menekankan kejujuran.juran)) • cepat terhadap pertanyaan atau keluhan pelanggan. (RESPONSIF (Tanggapan cepat)) • rapi dan sopan sebagai bagian dari etika pelayanan. (PENAMPIL (Penampilan rapi)) • mendengarkan keluhan pelanggan dengan penuh perhatian. (DENGAR (Mendengarkan keluhan)) • ...
Excellent Customer Service 2023-02-14
CG Customer Service 2023-10-02
6 Clues: Our Slogan. • What do we sell? • Who do we serve? • We can consider CG a...? • We greet our customers with a ... • We show ... to assist our client when they come to our office.
Digital Marketing Ch. 2 2025-03-19
Across
- quality management technique that results in near-perfect products; technically, results that fall within six standard deviations from the mean of a normal distribution.
- implementation of processes and software that integrates all aspects of the business from manufacturing resource planning and scheduling through service functions like human resources.
- bringing business entities or businesses and their customers together to create mutually valuable outcomes.
- a way to connect brands and their customers and business partners in a direct, non-linear fashion.
- a supply chain that operates in response to demand signals from customers.
- an integrated value chain that operates exclusively on the internet.
- intermediaries through which products and information about transactions move in the course of a single exchange.
Down
- the idea that service is the basis of all economic exchange, making all firms service providers and all products essentially services.
- a systematic attempt to make business processes more efficient.
- an integrated supply chain in which transactions are conducted electronically.
- the downstream portion of the value chain, the channel from suppliers to producers.
- essentially the usefulness (economic utility) of the product less its price; also known as "customer value" or "customer perceived value."
- general term used to describe the digitizing of business information like orders and invoices so that they may be communicated electronically between suppliers and customers.
- a device, often a microchip, that becomes part of another device, rendering various services, often doing so without human intervention.
14 Clues: a systematic attempt to make business processes more efficient. • an integrated value chain that operates exclusively on the internet. • a supply chain that operates in response to demand signals from customers. • an integrated supply chain in which transactions are conducted electronically. • ...
Black Diamond 2022-10-27
Across
- Insect has wings that are longer than the body
- Insect we do not treat for
- Insect included with ESP but not PCM
- Call that requires immediate transfer
- What animal do we schedule a 2 hour AEVAL for
Down
- Type of customer that we do snow removal for
- Prepay code for Bedbug
- Contact for customer other than phone number
- Number of Turf apps completed in a season
- Filter to schedule issue between service PCM
10 Clues: Prepay code for Bedbug • Insect we do not treat for • Insect included with ESP but not PCM • Call that requires immediate transfer • Number of Turf apps completed in a season • Type of customer that we do snow removal for • Contact for customer other than phone number • Filter to schedule issue between service PCM • What animal do we schedule a 2 hour AEVAL for • ...
Banking Services 2021-10-24
Across
- Bank sell their service to earn
- National payment corporation of India is owner
- other name for online banking
- Expand ATM
- other name for debit card
Down
- professional service firm that provide expert advice for a fee
- Transaction made for mobile banking
- deducts money directly from a customer
- allows to borrow money for goods and services
9 Clues: Expand ATM • other name for debit card • other name for online banking • Bank sell their service to earn • Transaction made for mobile banking • deducts money directly from a customer • allows to borrow money for goods and services • National payment corporation of India is owner • professional service firm that provide expert advice for a fee
VOCABULARY UNIT 2 2023-01-09
Across
- this person buys products
- way of teaching employees new skills (course)
- this person provides a product/service needed
Down
- people who work with you
- when people come together to discuss sth
- person that sells goods in small quantities
- people that work in a company
- (v) to receive a call
- this person pays for a service
9 Clues: (v) to receive a call • people who work with you • this person buys products • people that work in a company • this person pays for a service • when people come together to discuss sth • person that sells goods in small quantities • way of teaching employees new skills (course) • this person provides a product/service needed
QLINK 2024-02-07
Across
- Customer In what tab of the portal can you edit the shipping address?
- Holidays or Pending enrollment in Lifeline or ACP benefit can cause shipping to be...
- In what tab of the portal can you see what service is the customer enrolled in?
- In what tab of the portal can you see the ICCID?
- What type of SIM could you recommend besides Pysical SIM?
Down
- New Phones comes with how many of warranty?
- RENEWED devices come with how many of warranty?
- Mobile If the Caller ID displays "Pre-Paid," the caller is a...
- What is one of the ways customers can get a confirmation besides SMS?
- a Ticket The customer must call in within 45 days of the package delivery. If the package was delivered and not received and the customer failed to contact QLW/HM within 45, what we shouldn't do?
- You would open a call using what script, in case a customer contacts you without having set up a security PIN?
11 Clues: New Phones comes with how many of warranty? • RENEWED devices come with how many of warranty? • In what tab of the portal can you see the ICCID? • What type of SIM could you recommend besides Pysical SIM? • Mobile If the Caller ID displays "Pre-Paid," the caller is a... • What is one of the ways customers can get a confirmation besides SMS? • ...
Chapter 3- Buying and selling word bank on p.73 2023-01-24
9 Clues: what something costs • a plan for using money • having a limited amount • amount of goods available • someone who buys goods or services • place that provides a good or service • how much people want a good or service • having a special skill needed for a job • what you are giving up for another choice
Mind Our Own Business 2022-09-30
Across
- Items you need to purchase to run a business
- A person that may buy your product
- Something owed
- The excess money obtained after paying back a loan
- Service, A helpful act done to please a customer
Down
- Money borrowed from a bank for a specific purpose
- An item that is made
- A charge for borrowed money, usually a %.
- Money added to or put into an account
- Money let lent with interest added
10 Clues: Something owed • An item that is made • A person that may buy your product • Money let lent with interest added • Money added to or put into an account • A charge for borrowed money, usually a %. • Items you need to purchase to run a business • Service, A helpful act done to please a customer • Money borrowed from a bank for a specific purpose • ...
Marketing Vocabulary {Angel} 2025-09-06
Across
- The tendency of a customer to continue buying from a particular company or using it product and services.
- A set of activities
- A person or an organization that buys goods or services from a store, business or other entity in exchange for money.
- Use paid notices in different forms
- The state of being useful, profitable or beneficial.
- A positive reward that is offered to make someone more likely to do something.
- Know your target market/customer
Down
- A particular group of people that something is directed at or intended for.
- A person or company that supplies a particular service.
- The activity of buying、 selling or exchanging goods or services between people, company or country.
- An instance of buying or selling something or a business deal
- The natural purpose or the duty.
- The process of actually selling products or services
- Make everyone feel better off from the exchange
- Find new opportunities to win their business
15 Clues: A set of activities • The natural purpose or the duty. • Know your target market/customer • Use paid notices in different forms • Find new opportunities to win their business • Make everyone feel better off from the exchange • The process of actually selling products or services • The state of being useful, profitable or beneficial. • ...
5.02 Vocabulary 2013-03-21
Across
- A deferred purchase agreement in which the store sets aside the customer’s merchandise until the customer has fully paid for it.
- Merchandise returned for a refund or credit on account.
- The process of recording a sale and presenting the customer with proof of payment.
- A technique of handling an objection by showing one or more features of a good or service.
- A technique of handling objections in which the salesperson acknowledges objections as valid, but offsets them with other features and benefits.
- Customers who are killing time or simply browsing.
- An exchange transaction in which the replacement merchandise sells for more or less than the returned merchandise.
- A technique of handling objections in which the customer is questioned in an attempt to learn more about the objection(s) raised.
- Partial return of the retail price for merchandise the customer has kept.
- A book, card, or electronic file in which customers’ names, addresses, phone numbers, sizes, important occasions, color preferences, and previous purchases are recorded.
- Satisfactions customers derive from product features.
- A type of suggestion selling in which the salesperson offers more than one (multiples) of the same or similar item.
- A “cash-on-delivery” sale in which payment is made to the delivery person when the merchandise is delivered.
- Additional items that can be obtained as a result of purchasing an item.
- The method of closing the sale that explains services that overcome obstacles or problems.
- Additional related merchandise items that create complete outfits.
- A technique of handling objections in which the objection comes back to the customer as a selling point.
- A method of closing the sale that encourages a customer to make a decision between two items.
- Contact with the customer after the sale has been made.
- The feature of computerized POS systems that automatically adjusts prices to the correct amount when bar codes are scanned at the checkout.
- A method of increasing sales by encouraging the customer to add items to the original purchase.
Down
- The initial face-to-face meeting with the customer.
- party A technique of handling objections that uses a previous customer or another neutral person who can give a testimonial about the product.
- A customer’s reasons for buying goods and services.
- Reasons customers choose to shop at one store instead of another.
- A method of closing the sale in which the salesperson simply asks for the sale.
- Customers who know exactly what they want and why, and who prefer to make their purchase quickly.
- The salesperson’s initial attempt(s) to close the sale.
- Customers who need an item but want more information before making a purchase.
- Customer reasons for buying based on logical thinking and decision-making.
- selling) The process of salespeople doing everything possible to strengthen relationships with customers.
- An exchange transaction in which the replacement merchandise is the same price as the returned merchandise.
- Physical characteristics of an item.
- A technique of handling objections that provides proof and accurate information in answer to objections.
- Getting a commitment from the customer to buy the merchandise.
- Honest reasons a customer hesitates to buy.
- Merchandise data collected electronically when consumer purchase transactions are recorded.
- Customer reasons for buying based on feelings.
- Suggesting a substitute item that is higher priced, of better quality, or more economical for the customer than the item originally requested.
- A transaction in which previously purchased merchandise is returned and replaced by other merchandise.
- The method of closing that is used when a product is in short supply or when the price will be going up in the near future.
- A certificate that entitles the customer to buy an out-of-stock advertised special at a later time at the same advertised price.
42 Clues: Physical characteristics of an item. • Honest reasons a customer hesitates to buy. • Customer reasons for buying based on feelings. • Customers who are killing time or simply browsing. • The initial face-to-face meeting with the customer. • A customer’s reasons for buying goods and services. • Satisfactions customers derive from product features. • ...
Event Manager's Crossword 2021-01-27
Across
- Service number 8
- Web developer at 88
- Number of 88
- 8 but rotated 90 degrees
- Digital...........
- In Pratik's designation
- Service number 5
- Writes our stuff
- 8th word in our vision
Down
- assessing a brand
- Culture that inspired the name 88
- Like us on facebook/instagram for clue ;)
- First Word of our about us page
- Our location in Kathmandu
14 Clues: Number of 88 • Service number 8 • Service number 5 • Writes our stuff • assessing a brand • Digital........... • Web developer at 88 • 8th word in our vision • In Pratik's designation • 8 but rotated 90 degrees • Our location in Kathmandu • First Word of our about us page • Culture that inspired the name 88 • Like us on facebook/instagram for clue ;)
HAPPY BIRTHDAY, NATALIE! 2023-08-11
13 Clues: A teenage job • She's got two • BFF with 4 legs • Family pet name • BFF from college • Her new employer • Her favorite title • The love of her life • Her residence in Iowa • Customer service expert • Where she toiled in Wheaton • Every day with or without Tucker • From Wood Dale to Addison every day
Introduction to marketing 2025-09-25
Across
- во главе - in ... of
- уверенные знания - ... knowledge
- заказывать рекламу - ... advertising
- исследование рынка - market ...
- сотрудник по связям с общественностью - PR ...
Down
- упоминание в СМИ - media ...
- линейка продуктов - product ...
- служба поддержки клиентов - ... service
- контролировать (сотрудников)
- основная обязанность - ... responsibility
10 Clues: во главе - in ... of • упоминание в СМИ - media ... • контролировать (сотрудников) • линейка продуктов - product ... • исследование рынка - market ... • уверенные знания - ... knowledge • заказывать рекламу - ... advertising • служба поддержки клиентов - ... service • основная обязанность - ... responsibility • сотрудник по связям с общественностью - PR ...
Introduction to marketing 2025-09-25
Across
- во главе - in ... of
- уверенные знания - ... knowledge
- заказывать рекламу - ... advertising
- исследование рынка - market ...
- сотрудник по связям с общественностью - PR ...
Down
- упоминание в СМИ - media ...
- линейка продуктов - product ...
- служба поддержки клиентов - ... service
- контролировать (сотрудников)
- основная обязанность - ... responsibility
10 Clues: во главе - in ... of • упоминание в СМИ - media ... • контролировать (сотрудников) • линейка продуктов - product ... • исследование рынка - market ... • уверенные знания - ... knowledge • заказывать рекламу - ... advertising • служба поддержки клиентов - ... service • основная обязанность - ... responsibility • сотрудник по связям с общественностью - PR ...
EMPLOYMENT OPPORTUNITIES IN LODI UNIFIED 2021-08-13
Across
- repairs and maintains plumbing
- assists classroom teachers
- provides security at school
- repairs and maintains vehicles
- prepares meals for students
Down
- customer service and clerical duties
- cleans and maintains the school
- maintains the school grounds
- repairs and maintains wiring
- accounts for expenses
- transports students to school
- monitors students at school
- clerical assistance in school office
13 Clues: accounts for expenses • assists classroom teachers • provides security at school • monitors students at school • prepares meals for students • maintains the school grounds • repairs and maintains wiring • transports students to school • repairs and maintains plumbing • repairs and maintains vehicles • cleans and maintains the school • customer service and clerical duties • ...
Civilian employment 2024-01-30
Across
- the office that handles the application
- works for the government
- who is calling in for assistance
- how many employees we have
- fill out to find a job
- job announcement
Down
- the job number
- federal worker
- employment
- to find qualified candidates
- test we have to take
- where the ticket get forwarded too
- what we provide
13 Clues: employment • the job number • federal worker • what we provide • job announcement • test we have to take • fill out to find a job • works for the government • how many employees we have • to find qualified candidates • who is calling in for assistance • where the ticket get forwarded too • the office that handles the application
CS Training 2025-06-02
Across
- one type of payment listed under digital wallet
- gas and water billed usage based on actual readings
- this type of account means a PR has been issued
- another term for meter
- service order type used for temporary turn offs
- the account must have this before a responsible party can be removed
- if the premise has this, you may complete a fast move out
- If mailing your payment, include this bottom 1/3 of statement
- if the premise has this, you may complete a fast move out
- required by DOT every 3 years
- read reading
Down
- type of reading based on historical usage
- service order type used to stop billing
- location that shows that a service has been cutoff at the main
- this is the only time you will delete a SSN
- color of flames during peak shaving
- this is used to measure consumption
- must email before changing a same day order field services order
- this can be requested if the customer has had a bill-up due to NR meter change
19 Clues: read reading • another term for meter • required by DOT every 3 years • color of flames during peak shaving • this is used to measure consumption • service order type used to stop billing • type of reading based on historical usage • this is the only time you will delete a SSN • one type of payment listed under digital wallet • this type of account means a PR has been issued • ...
KANA ID Search 2016-05-09
Across
- How To: when can I hang up on my customer?
- General Information: The new switch we are upgrading to.
- General Information: This doc illustrates the instructions for hotkeys such as "locking your computer" and "closing applications"
- How To: nobody is authorized
- General Information: when will I be disconnected for not paying my bill?
- General Information: why doesn't my TV work without a cable box?
Down
- How To: My customer is mad at me, what do I do?
- General Information: a device that is capable of recording television to be watched at a later date.
- How To: Instruction: on turning a customers service back on
- General Information: on the tool that makes order entry so easy in CSG.
- General Information: Account Authentication required on every call
- General Information: Customers who restart service within 60 days of a hard disconnect and had a Business Access Line or Non Bulk DTA may be restarted with their previous legacy plan.
12 Clues: How To: nobody is authorized • How To: when can I hang up on my customer? • How To: My customer is mad at me, what do I do? • General Information: The new switch we are upgrading to. • How To: Instruction: on turning a customers service back on • General Information: why doesn't my TV work without a cable box? • ...
at the restaurant 2022-10-02
Across
- a man whose job is to bring the food to customers at their tables in a restaurant
- a person who buys goods or a service
- you want someone to give you something
- something that you eat as the first part of a meal
- the act of asking if someone would like to have something or if they would like you to do something
- to choose something, especially after thinking carefully about several possibilities
Down
- to give someone who has provided you with a service an extra amount of money to thank them
- the fact that you like something or someone more than another thing or person
- eat in a restaurant
- the largest or most important part of a meal
- a product or a meal that has been asked for by a customer
- to arrange to have a seat, room, performer, etc. at a particular time in the future
12 Clues: eat in a restaurant • a person who buys goods or a service • you want someone to give you something • the largest or most important part of a meal • something that you eat as the first part of a meal • a product or a meal that has been asked for by a customer • the fact that you like something or someone more than another thing or person • ...
Know your Telephone 2016-01-29
Across
- To make all phone outlets active
- Northern Country covered by Unlimited Calling
- Able to go between two phone calls
- Telephone app
- Southern Country covered by Unlimited Calling
- Telephone
- Local Calling Area
- Modem for Telephone Service
Down
- System to leave messages
- Private Customer Information
- Local Calling package
- Comcast Standard Telephone
- Comcast Telephone w/o Voicemail
13 Clues: Telephone • Telephone app • Local Calling Area • Local Calling package • System to leave messages • Comcast Standard Telephone • Modem for Telephone Service • Private Customer Information • Comcast Telephone w/o Voicemail • To make all phone outlets active • Able to go between two phone calls • Northern Country covered by Unlimited Calling • ...
Introduction to marketing 2025-09-25
Across
- во главе - in ... of
- уверенные знания - ... knowledge
- заказывать рекламу - ... advertising
- исследование рынка - market ...
- сотрудник по связям с общественностью - PR ...
Down
- упоминание в СМИ - media ...
- линейка продуктов - product ...
- служба поддержки клиентов - ... service
- контролировать (сотрудников)
- основная обязанность - ... responsibility
10 Clues: во главе - in ... of • упоминание в СМИ - media ... • контролировать (сотрудников) • линейка продуктов - product ... • исследование рынка - market ... • уверенные знания - ... knowledge • заказывать рекламу - ... advertising • служба поддержки клиентов - ... service • основная обязанность - ... responsibility • сотрудник по связям с общественностью - PR ...
Introduction to marketing 2025-09-25
Across
- во главе - in ... of
- уверенные знания - ... knowledge
- заказывать рекламу - ... advertising
- исследование рынка - market ...
- сотрудник по связям с общественностью - PR ...
Down
- упоминание в СМИ - media ...
- линейка продуктов - product ...
- служба поддержки клиентов - ... service
- контролировать (сотрудников)
- основная обязанность - ... responsibility
10 Clues: во главе - in ... of • упоминание в СМИ - media ... • контролировать (сотрудников) • линейка продуктов - product ... • исследование рынка - market ... • уверенные знания - ... knowledge • заказывать рекламу - ... advertising • служба поддержки клиентов - ... service • основная обязанность - ... responsibility • сотрудник по связям с общественностью - PR ...
Marketing Functions 2023-10-16
Across
- a route a product takes from a product to a customer
- possibly the most important, can be a good, and service
- using financial information to see prices that cover costs and allow for a profit, researching and analyzing pricing of competitors, and adjusting prices as needed
- communicating with customers in an effort to influence behavior
- determining which products a business should offer to meet customer needs
- Product, Price, Place & Promotion
- added value, a way to connect a business’ products and services to customers who want and need them and have the ability to buy
- identifying target market, determining appropriate marketing strategies, setting and measuring budget effectiveness
Down
- gathering and analyzing information about: markets, customers, industry trends, competing businesses, and new technology
- All personal communication with customers
- to inform, persuade, and remind
- activities involved in getting a product or service to the end user
- amount of money requested or exchanged for a product, should cover expenses and allow for a profit
13 Clues: to inform, persuade, and remind • Product, Price, Place & Promotion • All personal communication with customers • a route a product takes from a product to a customer • possibly the most important, can be a good, and service • communicating with customers in an effort to influence behavior • activities involved in getting a product or service to the end user • ...
Marketing I Midterm Vocabulary 2023-01-11
Across
- this way of segmenting a market includes things like having a healthy lifestyle or one's interests or values
- this type of closing method may include delivery or financing options
- the response sent back from a message that was sent to a receiver
- this type of utility is having a product where customers want it
- things that get in the way of communication
- this type of selling of related merchandise can happen after you've closed the sale on the main item
- desks purchased for the school are part of this market
- the avenues through which messages are delivered
- one of the 4 P's of marketing that sales falls under
- this type of closing method is good when the buying signals are strong and you are able to just ask if they want to buy it
- if a customer says "this painting will be perfect in my dining room" as if they've already bought it, it is a strong buying _____
Down
- this type of closing method give the customer a choice between two products
- one way to determine customer needs is to ask what the customer is interested in
- this sales approach focuses on the product
- it is important to do this so that you can determine needs when the customer is speaking
- a goal to sell a certain amount in a specified period of time
- this type of utility is increased when the customer is given advice or data or instructions on how to use the product
- the price range you start showing customers if you don't know what price range they are interested in
- this way of segmenting a market details how customers use the product like if they use ten times more than other people because of having a large family
- obtaining positive agreement from the customer to buy
- people usually speak in order to inform, entertain or to do this
- this way of segmenting a market considers where people live including population density or climate
- the time to research a customer's ability to pay in business to business sales is during the
- these types of questions are used to make sure you understand what customers mean
24 Clues: this sales approach focuses on the product • things that get in the way of communication • the avenues through which messages are delivered • one of the 4 P's of marketing that sales falls under • obtaining positive agreement from the customer to buy • desks purchased for the school are part of this market • ...
Juan Sebastian Perez Ardila 2020-10-29
10 Clues: notice • promotion • get a goal • testimonials • something weird • you suppose something • person investigating a crime • away. give something to someone • person who gives dictates a verdict • person who buys a good or a service
Perry's Puzzler 2015-01-22
12 Clues: nosey fish • salty pork • fruit of love • ___ the solution • bread on the vine • bunch of cold cuts • power of you filter • power of you filter • power of you filter • measure of hot or cold • best contact with customer • regular service at check-out
STORE 37 PUZZLE 2024-08-15
Across
- THE MOST COOMONLY FORGOTTEN MONEY TO COUNT
- WE SHOULD SAY _____ ___ TO EVERY CUSTOMER
- DONT FORGET TO OFFER ________
- THE DM OF DISTRICT 3
- THE BEST STORE IN DISTRICT 3
Down
- LAST MAN STANDING MUST _____ _____ ON THIR END
- THE STREET WE ARE LOCATED ON
- DONT FORGET TO TURN OFF THE _______ BEFORE LEAVING THE STORE
- THE FIRST BASIC OF CLIFFS TOP CUSTOMER SERVICE EXPECTATIONS
9 Clues: THE DM OF DISTRICT 3 • THE STREET WE ARE LOCATED ON • THE BEST STORE IN DISTRICT 3 • DONT FORGET TO OFFER ________ • WE SHOULD SAY _____ ___ TO EVERY CUSTOMER • THE MOST COOMONLY FORGOTTEN MONEY TO COUNT • LAST MAN STANDING MUST _____ _____ ON THIR END • THE FIRST BASIC OF CLIFFS TOP CUSTOMER SERVICE EXPECTATIONS • ...
Mariahs Crossword 2013-11-06
Across
- an awesome holiday
- where we work
- #1 of customer focus
- #4 of customer focus
- #6 of customer focus
- the best light soda
- what this class is
Down
- the insturctor
- the best dark soda
- your dogs name
- A tasty sandwich
- #2 of customer focus
- special merchant
- trusted _________
- #3 of customer focus
- the annoying girl in class
- #5 of customer focus
- someething you follow
- direct delivery center
19 Clues: where we work • the insturctor • your dogs name • A tasty sandwich • special merchant • trusted _________ • the best dark soda • an awesome holiday • what this class is • the best light soda • #2 of customer focus • #1 of customer focus • #4 of customer focus • #3 of customer focus • #6 of customer focus • #5 of customer focus • someething you follow • direct delivery center • ...
The 4 P's "Price" 2024-02-06
Across
- adding a percentage or predetermined amount of profit to the cost per unit of output to determine the selling price.
- a person or organization that buys goods or services from a store or business
- The percentage or specified amount
- a process of fixing the value that a manufacturer will receive in the exchange of services and goods.
- temporarily reducing price in an attempt to force rivals out of the industry
- pricing involves selling a product below its cost value.
- A high price is initially set to recoup the costs of research and development.
Down
- when the same product, usually a service, is sold at different prices to different customers.
- merchandise
- involves rounding down numbers to make prices seem lower
- pricing Sets a relatively low price to help establish a new product in the industry, to gain brand recognition and market share.
- The amount paid by a customer to purchase a good or service.
12 Clues: merchandise • The percentage or specified amount • involves rounding down numbers to make prices seem lower • pricing involves selling a product below its cost value. • The amount paid by a customer to purchase a good or service. • temporarily reducing price in an attempt to force rivals out of the industry • ...
Mind Your Own Business 2022-09-12
Across
- Something owed.
- The excess money obtain after paying back a loan.
- An item that is made.
- Service, A helpful act done to please a customer
- Items you need to purchase to run a business.
- Money borrowed from a bank for a specific purpose
Down
- Money lent with interest added.
- Money put into a back to be added to an account.
- A person that may buy your product.
- A charge for borrowed money, usually a %.
10 Clues: Something owed. • An item that is made. • Money lent with interest added. • A person that may buy your product. • A charge for borrowed money, usually a %. • Items you need to purchase to run a business. • Money put into a back to be added to an account. • Service, A helpful act done to please a customer • The excess money obtain after paying back a loan. • ...
LU 3 Module 3 - GT 2020-04-09
Across
- Promotes customer satisfaction
- Before delivering an item to a guest's room
- Check this when receiving parcels from a courier
- One of the most important items to complete with dealing with customers
- Drivers from courier companies will usually deliver items to these desks in a hotel
- Learning this will help grow self respect
Down
- Attitude of kindness and friendliness
- Always do this when approached by a customer
- Guides our morals and guides our manners
- Ability to have confidence in relying on the words, service or actions of another.
- Self respect starts with being this type of person
- Use the _____ of the guest in conversations
- Contact this person if you don't know
- Confidentiality will impact this of staff
- For former staff, Return to
15 Clues: For former staff, Return to • Promotes customer satisfaction • Attitude of kindness and friendliness • Contact this person if you don't know • Guides our morals and guides our manners • Confidentiality will impact this of staff • Learning this will help grow self respect • Before delivering an item to a guest's room • Use the _____ of the guest in conversations • ...
PGS Quality & Integrity Week 2025-11-03
Across
- Process of making something simpler or easier to do or understand
- Documented requirement for product or process
- Process for managing changes to process, systems /equipment or documents
- A group of individuals organized to work together to accomplish a specific objective
- Adhere to standards or regulations
- Systematic examination to verify compliance
Down
- Checking that requirements have been fulfilled
- Features in a product/service expected by customer
- Japanese methodology to create an organized, clean and standardized workplace
- Failure to meet a specified requirement
- Voice of customer
- First pass yield, unit passing inspection without rework
- Any activity that consumes resources and produces no added value to the end product
- Quality Management System
- Corrective and preventive actions for quality issues
15 Clues: Voice of customer • Quality Management System • Adhere to standards or regulations • Failure to meet a specified requirement • Systematic examination to verify compliance • Documented requirement for product or process • Checking that requirements have been fulfilled • Features in a product/service expected by customer • ...
Marketing 2016-08-29
Across
- its percentage of the total sales volume
- process of deciding how to get goods into customers' hands
- the exchange of a product for money
- lists info like age, gender, income level, etc
- getting info about customers and analyzing it
- includes all businesses that buy products for their operations
- obtaining, developing, and improving a product
- on costs and what competitors charge for the same product
- involves changing raw materials into usable goods
- having a product available at a certain time
- understanding concepts to develop strategies to select an audience
Down
- intangible items that satisfy your needs and wants
- the good things of marketing
- breaking down the market into smaller groups
- communication with the consumer
- combines customer info with customer service and marketing communications impact affects the economy and standard of living
- consists of consumers who purchase goods for personal use
- targeting two different types of people
- four basic strategies including the four Ps
- concept idea that a business should strive to satisfy customers
- all people who share similar needs and wants
- involves having a product where consumers buy it
- strength, weakness, opportunities, and threats
- the group that is identified for a specific program
- effort to inform people about a product or service
- provides customers with goods and services
- the functions of marketing add value to a product
27 Clues: the good things of marketing • communication with the consumer • the exchange of a product for money • targeting two different types of people • its percentage of the total sales volume • provides customers with goods and services • four basic strategies including the four Ps • breaking down the market into smaller groups • all people who share similar needs and wants • ...
Friday 15/11/2024 2024-11-15
Across
- Data collected by others, e.g., market report
- Platform used for collecting market research data
- Where total revenue equals total costs
- Subjective data, difficult to analyze
- General rise in prices
- Often uses market maps for strategy
- Understanding these helps meet demand
- The 4Ps Product, Price, Place, Promotion
- Changes impact spending and demand
- Example of secondary market research
- Numerical data, easier to analyze
- A method of primary market research
- Basis for segmenting customers, e.g., sports enthusiasts
- Dividing the market into distinct groups
- Income left after taxes and necessities
- A disadvantage of internet-based research
- Gained through factors like high quality
- Plan to reach and attract customers
Down
- Process of gathering and analyzing data about customers
- A source of secondary data
- Key to meeting customer needs
- Tool for identifying gaps in the market
- Ensured by meeting customer needs effectively
- A questionnaire used for gathering data
- Data collected firsthand, e.g., questionnaires
- Total income from sales
- Small group discussions used in market research
- Can provide a competitive advantage
- Where a product is placed in the market
- Expenses incurred by a business
- A disadvantage is information overload
- A service, such as those offered by Sports Tours LTD
- A subgroup of consumers with shared characteristics
- Used to identify a market segment
- Non-tangible product, e.g., provided by Sports Tours LTD
35 Clues: General rise in prices • Total income from sales • A source of secondary data • Key to meeting customer needs • Expenses incurred by a business • Numerical data, easier to analyze • Used to identify a market segment • Changes impact spending and demand • Often uses market maps for strategy • Can provide a competitive advantage • A method of primary market research • ...
Customer service week 2021-10-04
6 Clues: gratitude • first name in the title • a person who buys goods • titles for being an awesome employee • the action of helping or doing work for someone • the standard of something as measured against other things
Customer Obsession Day 2024-03-08
8 Clues: JP Morgan • Customer ____ Day! • being polite and respectful • How many values does chase have? • Houstons theme for customer obsession • Service, Heart, Curiosity, Courag, and? • We try to avoid being monotone and smile with our v____ • We inform customers if there is going to be a s____ while we research
Recruitment 101 2023-12-05
Across
- Service, To provide excellent _______________ ________________ you must show professionalism, patience, and a “people-first” attitude.
- A HubSpot contact or deal should be created the same _________ as the communication.
- We should return a prospects communication within 24 __________.
- During a Recruitment event, it is crucial that we obtain ______________ information of prospective families so we can follow-up in a timely manner.
- This type of communication is needed for continued engagement.
- up, Without this important step, leads will turn cold.
- __________________ are developed within the community to work for a cause
- This method of communication is very helpful with hard to reach families.
- When reaching out to inquires, this is the preferred method of contact.
Down
- The top priority of a Foster Parent Recruiter is ______________________.
- _____________ help generate new contacts and leads.
- This can turn results from average to amazing.
- Listening- ___________________ ___________________ is a large part of providing excellent customer service.
- Groups, As Recruiters, we can make a huge impact at Arrow by focusing on recruiting for ______________ ________________.
- This program is a priority at Arrow and is the focus now in foster care.
- This is an important step to reaching the application phase.
- When assessing a family, we use the non-negotiables to assess if a home is _____________.
- ________________ Foster Care is one of the best solutions for children with barriers to placement.
18 Clues: This can turn results from average to amazing. • _____________ help generate new contacts and leads. • up, Without this important step, leads will turn cold. • This is an important step to reaching the application phase. • This type of communication is needed for continued engagement. • We should return a prospects communication within 24 __________. • ...
Service Excellence - Level 2 2018-03-22
Across
- Allows us to aim for zero service defects
- By doing this to time, we can minimise disruptions
- This rule requires a call back by 4PM on day query is received
- Structured process to get qualitative feedback on service provided
- Trust is made up of Credibility, Self-Disclosure and ....
- Working in these is a barrier to Teamwork
- Understanding something from another persons point of view
Down
- First element of our Service Steps
- Listening technique that allows us to fully understand what a customer is saying
- Implementing this could help to reduce half of all our complaints
- This body contributes to 55% of how our message is communicated
- Most powerful impact on first impressions
- One of the 5 Relationship Techniques
- Anticipating the needs of our customers
- One of the three "R"s of good teamwork
15 Clues: First element of our Service Steps • One of the 5 Relationship Techniques • One of the three "R"s of good teamwork • Anticipating the needs of our customers • Allows us to aim for zero service defects • Most powerful impact on first impressions • Working in these is a barrier to Teamwork • By doing this to time, we can minimise disruptions • ...
Civ 2024-01-30
Across
- the office that handles the application
- works for the government
- who is calling in for assistance
- how many employees we have
- fill out to find a job
- job announcement
Down
- the job number
- federal worker
- employment
- to find qualified candidates
- test we have to take
- where the ticket get forwarded too
- what we provide
13 Clues: employment • the job number • federal worker • what we provide • job announcement • test we have to take • fill out to find a job • works for the government • how many employees we have • to find qualified candidates • who is calling in for assistance • where the ticket get forwarded too • the office that handles the application
Controllership Issues Week 2 2023-06-05
Across
- In order to arrive at the correct monthly revenue figure, the controller is responsible for completing the customer _______ process
- This account is debited when a customer pays their invoice. This account reflects a reduced billing amount if the invoice is paid for within a certain number of days by the customer, if applicable in the credit terms.
- This account is debited when services or a product is sold to a customer that is not paying with cash
Down
- An accounts receivable is documented through this
- One way for a controller to improve the level of an organization’s compliance with sales and use tax regulations is to examine ____ certificates.
- There are two scenarios in which a business may not be required to pay sales taxes. They are entity exemption and ____ basis.
- When a customer is billed based on how long employees spent completing the service for the customer, this is known as service billings that are ____ based
7 Clues: An accounts receivable is documented through this • This account is debited when services or a product is sold to a customer that is not paying with cash • There are two scenarios in which a business may not be required to pay sales taxes. They are entity exemption and ____ basis. • ...
Business 2013-05-13
Across
- another word for business?
- annother word for company?
- to help fundraise for a service?
- The business of promoting and selling products?
- To perform routine maintenance or repair work?
- the item you are selling?
Down
- The making of articles on a large scale using machinery?
- another name for a client?
- the management of large amounts of money?
- another word for the cost of a product?
10 Clues: the item you are selling? • another word for business? • annother word for company? • another name for a client? • to help fundraise for a service? • another word for the cost of a product? • the management of large amounts of money? • To perform routine maintenance or repair work? • The business of promoting and selling products? • ...
basic terms 2013-06-26
Jaiasic Hebert 2022-01-21
Across
- Allowing consumers to have products with a variety of payment
- what is the s in swot
- paid promotion for a product
- Making a product or changing a product to make it more useful
- what is the t in swot
- the 4 p's
- Getting the goods to the customer in exchange for money
Down
- Communication with consumers to make educated buying
- research gathering, recording, and analyzing information to make a decision
- identifies group of consumers that will generate themost sales
- free advertising
- path or routes that goods take to get to customers
- what is the w in swot
- an image that represents a company
- the amount to charge a customer for a good or service
15 Clues: the 4 p's • free advertising • what is the s in swot • what is the t in swot • what is the w in swot • paid promotion for a product • an image that represents a company • path or routes that goods take to get to customers • Communication with consumers to make educated buying • the amount to charge a customer for a good or service • ...
Costumer service 2024-10-07
Across
- menerima pelanggan dengan ramah dan sopan adalah tugas dari
- apa tujuan utama dari costumer service
- Bagaimana cara meningkatkan layanan customer service?
- Apa yang harus dilakukan setelah menyelesaikan masalah pelanggan?
Down
- konsumen adalah?
- Selain pelayanan, unsur penting di dalam pelayanan prima adalah
- ciri-ciri pelayanan yang baik
- pengembalian barang dari konsumen adalah
- Bagaimana cara membangun hubungan yang positif dengan pelanggan?
- Apa yang harus dilakukan saat pelanggan marah?
10 Clues: konsumen adalah? • ciri-ciri pelayanan yang baik • apa tujuan utama dari costumer service • pengembalian barang dari konsumen adalah • Apa yang harus dilakukan saat pelanggan marah? • Bagaimana cara meningkatkan layanan customer service? • menerima pelanggan dengan ramah dan sopan adalah tugas dari • Selain pelayanan, unsur penting di dalam pelayanan prima adalah • ...
Business Management 3.03 2024-11-20
Across
- Correct; error-free
- should be a business's top priority
- Something required or essential that is lacking
- service mindset: The belief that providing customers with excellent
- Able to accomplish a task using a minimum amount of time and effort
- Courteous; respectful
- Advantage
Down
- A customer's expression of dissatisfaction
- The people who buy goods and services
- Any paid form of nonpersonal presentation of ideas, goods, or
- satisfaction: A measure of how well a business has met its customers'
11 Clues: Advantage • Correct; error-free • Courteous; respectful • should be a business's top priority • The people who buy goods and services • A customer's expression of dissatisfaction • Something required or essential that is lacking • Any paid form of nonpersonal presentation of ideas, goods, or • service mindset: The belief that providing customers with excellent • ...
WaterStone Bank 2017-05-03
Across
- CHECK ORDERING
- TECHNIQUE USED TO ADD VALUE
- INSURES DEPOSIT ACCOUNTS
- SAVES MONEY ON NSF FEES
- REQUIRED BUNDLE PRODUCT
- ALLOWS DEBIT AND CREDIT CARD PAYMENTS
- CURRENT PROMOTION
- COMES IN 5 DIFFERNET PICTURE OPTIONS
- ALLOWS 24 HOUR ACCESS TO BUSINESS BANKING
- BANK MOTTO
- RED, WHITE AND YOU
- FRIDAYS ONLY
- NUMBER OF OFFICES
- AFFILIATE COMPANY
- EMPLOYEE BENEFIT
- SHORT TERM GOAL SAVINGS
- TO GET CUSTOMERS TO EXPLAIN
- RETIREMENT ACCOUNT
Down
- PIGGY BANK ACCOUNT
- LAND IN THE LIFE OF THE CUSTOMER
- ATTACHED TO NEW ACCESS CARD
- CREDIT CARD PROVIDER
- WSB RETIREMENT ADVISORY COMPANY
- 18005095586
- WIS REFERRAL REWARD
- REMOTE DEPOSIT CAPABILITIES
- WSB SERVICE PROVIDER
- BENEFITS TO ELDERLY CHECKING CUSTOMERS
- HEALTH SAVINGS ACCOUNT
- OFFERS BENEFITS TO AGES 18-26
- WSB SLOGAN
- FIXED RATE DEPOSIT ACCOUNT WITH HIGHER RATE
- OFFERS HIGHER RATE OF RETURN
- TEAM TO ASSIST BIB CUSTOMERS
- IN HOUSE MORTGAGE
- WHAT A PRODUCT OR SERVICE OFFERS
- 24 HOUR ACCESS TO WSB ACCOUNTS
- MAXIMIZE EARNINGS WITH FLEXIBILITY
- WHAT MAKES US DIFFERENT
- WHAT A PRODUCT OR SERVICE HAS
40 Clues: WSB SLOGAN • BANK MOTTO • 18005095586 • FRIDAYS ONLY • CHECK ORDERING • EMPLOYEE BENEFIT • CURRENT PROMOTION • IN HOUSE MORTGAGE • NUMBER OF OFFICES • AFFILIATE COMPANY • PIGGY BANK ACCOUNT • RED, WHITE AND YOU • RETIREMENT ACCOUNT • WIS REFERRAL REWARD • CREDIT CARD PROVIDER • WSB SERVICE PROVIDER • HEALTH SAVINGS ACCOUNT • SAVES MONEY ON NSF FEES • REQUIRED BUNDLE PRODUCT • WHAT MAKES US DIFFERENT • ...
Hospitality and Tourism 2025-08-21
Across
- – a hotel staff member who assists guests.
- – registering arrival at a hotel.
- – the front area of a hotel.
- – a person staying at a hotel or eating at a restaurant.
- – process of leaving and paying for a stay.
- – the place being traveled to.
- – the act of going from one place to another.
- – staff who carry guests’ luggage.
- – extra money given for good service.
- – travel for pleasure or business.
- – exciting or unusual experiences, often tied to tourism.
- – the friendly and generous reception of guests.
- – a style or method of cooking.
- – a vacation on a ship.
- – the customs and beliefs of a place or people.
- – a list of food and beverages available.
Down
- – a small booklet or flyer with travel info.
- – booking in advance (hotel or restaurant).
- – a self-service meal layout.
- – a person receiving services.
- – a guided or planned journey.
- – cleaning and maintaining guest rooms.
- – a place where meals are served to customers.
- – assistance or work provided to guests.
- – an item kept as a memory of a trip.
25 Clues: – a vacation on a ship. • – the front area of a hotel. • – a self-service meal layout. • – a person receiving services. • – a guided or planned journey. • – the place being traveled to. • – a style or method of cooking. • – registering arrival at a hotel. • – staff who carry guests’ luggage. • – travel for pleasure or business. • – extra money given for good service. • ...
CallOne 2015-12-09
Across
- On whole Earth, worldwide
- Acts done for others, as a business
- Back Order
- Conversation via phone
- Customer Care Center
- Work Order
- Global Call Management
- To rise/stress or make something important
- The act of arranging, putting things in order or making things run smoothly together
- Working together, collaboration
- Service Request
- Form that shows the time spent by an employee working on a particular job
- Supervising activities in progress to ensure they are on-course
- Next Business Day
- Taking charge/control of something, to direct
Down
- Group of people with same goals
- Effort made to do something correctly/safely
- Activities of a business or organization
- One whose job requires training in a specific technical process
- Process of using words, sounds, signs
- Gathering movement, relocation
- Service Level Agreement
- Estimated Time of Arrival
- Managed Services Operations
- National Cash Register
- First number
- A particular occurrence, job, case
- Person that acts or has the power or authority to act on behalf of another person or organisation
28 Clues: Back Order • Work Order • First number • Service Request • Next Business Day • Customer Care Center • Conversation via phone • Global Call Management • National Cash Register • Service Level Agreement • On whole Earth, worldwide • Estimated Time of Arrival • Managed Services Operations • Gathering movement, relocation • Group of people with same goals • Working together, collaboration • ...
PART II - CUSTOMER CARE MIDTERM EXAMS 2023-10-23
Across
- Using the customer’s name is very effective in producing loyalty.
- It involves active listening to customer needs, addressing inquiries and concerns promptly, and keeping customers informed about relevant updates, products, or services.
- Customers should have a reliable and predictable experience every time they engage with a business.
- Using good manners is appropriate whether the customer makes a purchase or not.
Down
- Use of competence or skill expected of the professional. All customers must be treated professionally.
- Operate with integrity, transparency, and fairness in all customer interactions.
- Providing high-quality products and services that meet or exceed customer expectations is at the core of customer care.
- Promises for delivery of products must be on time. Delay and Cancellations must be avoided.
- an individual, group, or organization that purchases goods or services from another party, typically a business or service provider.
- specifically refer to individuals or end-users who buy and use products or services for their personal use or consumption.
10 Clues: Using the customer’s name is very effective in producing loyalty. • Using good manners is appropriate whether the customer makes a purchase or not. • Operate with integrity, transparency, and fairness in all customer interactions. • Promises for delivery of products must be on time. Delay and Cancellations must be avoided. • ...
How Hospitality and Caterers operate 2023-12-13
8 Clues: A chefs hat • Worn to protect clothing • Another word for customer • products needed to cook dishes • a paid place to stay over night • Person who pays for the service provided • Written information required by business • items that are not ingredients but are needed in the kitchen to make products
Professionalism 2023-05-09
Across
- to build confidence through teamwork and open, candid communication.
- to be truthful in all our endeavors, to be honest and forth right with one another,with our customers and our community
- doing something on your own without being told or given special incentive
- the competence or skill expected of a professional.
- to treat one another with dignity, and fairness,appreciating the diversity of our workforce and the uniqueness of each employee
- reflection of opinion, work ethic, initiative
- to speak up, without fear of retribution; to be accountable for one’s actions
Down
- associating with other professionals for the benefit of sharing best practices,professional development, and friendship
- responsive culture-employees are outwardly friendly, service-oriented, good listeners,and comfortable with less formality
- to say what we mean, to deliver what we promise, and to stand for what is right.
- response or opinion of a customer or the receiver of a service
- being on time
12 Clues: being on time • reflection of opinion, work ethic, initiative • the competence or skill expected of a professional. • response or opinion of a customer or the receiver of a service • to build confidence through teamwork and open, candid communication. • doing something on your own without being told or given special incentive • ...
supply chain 2023-05-05
Across
- the body
- Want something
- the practice or business of storing things in a warehouse
- Shipping items
- Pre sent messages
- System of Things
- Processing of raw materials
- Borrowing someone else's belongings
Down
- the act of supplying sth
- GDP data
- store all products
- directory
- a marketplace where groceries are sold
- the performance of duties by a waiter or servant
- someone who pays for goods or services
15 Clues: GDP data • the body • directory • Want something • Shipping items • System of Things • Pre sent messages • store all products • the act of supplying sth • Processing of raw materials • Borrowing someone else's belongings • a marketplace where groceries are sold • someone who pays for goods or services • the performance of duties by a waiter or servant • ...
Erin Howard 2018-01-08
Across
- systematic process of communicating financial information.
- an act of sending something out, esp
- A stock or any other security representing an ownership interest
- generally accepted opinion or decision among a group of peo
- The formal decision making process used when considering the economic feasibility of implementing information security controls
- Service Department is the process of ensuring customer satisfaction with a product or service.
- a department or branch of a craft, art, business, or manufacture
- the right to take another's property if an obligation is not discharged
- Rate how much the dollar, or any other foreign currency
- something in addition to what is expected
- Resources is the company department charged with finding, screening, recruiting and training job applicants
Down
- The act of giving money
- an oral or written description of particular events or situations
- an amount of money given especially by the government to a person or organization for a special purpose
- little money to spend
- the investing of money or capital in order to gain profitable returns, as interest, income, or appreciation in value
- financial assets or the financial value of assets
- organization or economic system where goods and services are exchanged for one another or for money.
- an amount or sum placed at a person's disposal by a bank.
- of directors communicating financial information representatives of the stockholders
20 Clues: little money to spend • The act of giving money • an act of sending something out, esp • something in addition to what is expected • financial assets or the financial value of assets • Rate how much the dollar, or any other foreign currency • an amount or sum placed at a person's disposal by a bank. • systematic process of communicating financial information. • ...
Retail Industry Overview 2016-09-29
Across
- Selling Salespeople contact customers directly in a convenient location, often at a customer's home.
- Retailers that started online and continue to do all their business that way.
- The method by which consumers acquire products and services.
- Stores that are owned by the manufacturer or retailer.
- Buying and selling through the internet via an electronic device.
- The buyer known as the trendsetter.
- The customer usually waits to see what the latest trend will be and is reluctant to try new products.
- Stores that focuses on deep but narrow assortments with a high level of customer service.
- Stores that sell a wide variety of goods including food, alcohol, and medicine.
- Stores Stores that are classified as general merchandisers.
- Stores that offer an assort of brand-name merchandise at a significant discount off the manufacture's price.
- Retailers that offer a broad variety of merchandise, limited service, and low prices.
Down
- Receives, stores, displays, and sells the products to customers.
- Stores that typically combine a supermarket and a department store all under one roof.
- Produces the products.
- Stores that aim to provide their customers a a convenient shopping experience.
- Stores that sell secondhand clothes and other household goods.
- A business that sells products and or services to consumers.
- Stores that take the role of both wholesaler and retailer.
- Buys large quantities of products directly from the manufacturer.
20 Clues: Produces the products. • The buyer known as the trendsetter. • Stores that are owned by the manufacturer or retailer. • Stores that take the role of both wholesaler and retailer. • Stores Stores that are classified as general merchandisers. • The method by which consumers acquire products and services. • A business that sells products and or services to consumers. • ...
Marketing: Chapter 1-5 2023-10-18
Across
- Market, The group that is identified for specific marketing programs
- Type of value that focuses on the tangible aspects of life, physical health and well-being
- Public advertisement and support from a person or organization in support of a product’s
- Type of value that desires belonging and involvement with those in our lives
- External factor that you have no control over, which could negatively impact your success
- Type of value that focuses on personal identity (how we see ourselves)
- Age, gender, race, ethnicity, income, education, occupation, family, size, religion, social class
- Represent a specific product line or individual marketing campaign
- Communication that informs, persuades, and reminds potential buyers about a product or service to influence their opinions or get a response
Down
- Short, permanent company motto
- All activities necessary to effectively get the product to the right customer when the customer wants it
- Partnership, Collaboration between two businesses with a related goal
- Approach where a company develops one marketing strategy for a single market segment
- Negative internal attributes about your company
- Personality characteristics, motives, lifestyles
- Marketing, One advertisement campaign for all target markets
- Symbol that represents a product or company
- quality, benefits, and/or brand
- Provides intangible benefits to customers
- (Component of PEST) Analyzing Government involvement in business operations
- A complex mix of tangible and intangible attributes that provide satisfaction and benefits
21 Clues: Short, permanent company motto • quality, benefits, and/or brand • Provides intangible benefits to customers • Symbol that represents a product or company • Negative internal attributes about your company • Personality characteristics, motives, lifestyles • Marketing, One advertisement campaign for all target markets • ...
Marketing: Chapter 1-5 2023-10-18
Across
- Type of value that focuses on the tangible aspects of life, physical health and well-being
- Communication that informs, persuades, and reminds potential buyers about a product or service to influence their opinions or get a response
- Negative internal attributes about your company
- All activities necessary to effectively get the product to the right customer when the customer wants it
- Type of value that focuses on personal identity (how we see ourselves)
- Type of value that desires belonging and involvement with those in our lives
- Short, permanent company motto
- Approach where a company develops one marketing strategy for a single market segment
- Symbol that represents a product or company
Down
- Collaboration between two businesses with a related goal
- A complex mix of tangible and intangible attributes that provide satisfaction and benefits
- The group that is identified for specific marketing programs
- One advertisement campaign for all target markets
- Public advertisement and support from a person or organization in support of a product’s feature quality, benefits, and/or brand.
- Provides intangible benefits to customers
- External factor that you have no control over, which could negatively impact your success
- Represent a specific product line or individual marketing campaign
- (Component of PEST) Analyzing Government involvement in business operations
- Personality characteristics, motives, lifestyles
- Age, gender, race, ethnicity, income, education, occupation, family, size, religion, social class
20 Clues: Short, permanent company motto • Provides intangible benefits to customers • Symbol that represents a product or company • Negative internal attributes about your company • Personality characteristics, motives, lifestyles • One advertisement campaign for all target markets • Collaboration between two businesses with a related goal • ...
Cloud Crossword 2021-01-13
Across
- What is Microsofts Public cloud product called
- Using both public & private cloud services
- Name of service that gives will allow you to set the NTP for each PC on a network
- An IT item that can be vitualised
- Resource that can be divided up between Virtual Machines
- Amazons Public cloud product
- Name of PC that is used for running of virtual machines
- service used to authenticate users on a Microsoft network
- Feature that ensures access to a resource
- Cloud is refered to as a ___________ technology as it uses less power
- Contract between the customer & cloud service provider
- Devices used to save you photos vms etc in datacentres & large companies
Down
- IPaddress Every Computer that is on the internet needs
- Found on storage devices to store data before it is saved to a hard drive
- Spare part that does not matter if it fails
- Another Item that can be virtualise
- process of going from a private to a hybrid cloud model
- Which service model is used by a programmer
- SQL is an example of one of these
- NTP service ______________ the time between PCs on a network
- The special cupboard that has power & network connects for PC motherboards & Storage
- Ability to scale up resources or scale down as needed
- Microsofts most popular SAAS
- The term used when we make a physical device look like something it isnt
- Service Model where the user has most control
- Name of device/Setting where the network will look when PC is not on the local area
26 Clues: Amazons Public cloud product • Microsofts most popular SAAS • An IT item that can be vitualised • SQL is an example of one of these • Another Item that can be virtualise • Feature that ensures access to a resource • Using both public & private cloud services • Spare part that does not matter if it fails • Which service model is used by a programmer • ...
AIX Newsletter 2024-11-26
Across
- What is Comcast’s flagship TV platform?
- What type of service did Comcast first provide in its early years?
- What European media company was acquired by Comcast in 2018?
- Comcast prides itself on creating technological _____.
- Comcast’s NBCUniversal has broadcasting rights to what major sporting event?
- Comcast is a leading provider of what type of internet?
- Where is Comcast headquartered?
- Which major broadcast network is owned by Comcast?
- What powers the Rain Room art installation in Comcast’s lobby?
- Studios Which major film studio does Comcast own?
Down
- What year did Comcast become publicly traded?
- Center What is the name of Comcast’s corporate headquarters building?
- Comcast previously co-owned this streaming platform with Disney.
- What is Comcast’s brand for internet, TV, and phone services?
- Service What has been a frequent criticism of Comcast in the past?
- What major media company does Comcast own?
- Comcast’s Comcast Center is known for advancements in what field?
- What is Comcast's streaming service called?
- Comcast offers high-speed internet with speeds up to 1 ____.
- Roberts Who is the CEO of Comcast?
20 Clues: Where is Comcast headquartered? • Roberts Who is the CEO of Comcast? • What is Comcast’s flagship TV platform? • What major media company does Comcast own? • What is Comcast's streaming service called? • What year did Comcast become publicly traded? • Studios Which major film studio does Comcast own? • Which major broadcast network is owned by Comcast? • ...
Dispositions 2015-02-11
Across
- Your customer says they prefers _____ reminders, and no call reminders. Disposition selected is Do Not Call: Prefers _____ Reminder.
- Your call disconnected _____ you were able to identify yourself and the reason for the call. Disposition selected is Customer Hang Up.
- You have booked an appointment through Xtime. Disposition selected is Appointment was Already _____.
- You reach an answering machine for first attempt on OSC calls. Disposition selected is Answering Machine (_____ Message).
- Your customer tells they have already scheduled an appointment ___________. Disposition selected is Spoke to Customer ___________ Appointment.
- You reach an answering machine for second attempt on OSC calls. Disposition selected is Answering Machine (________ Message).
Down
- Your customer has questions about the cost of the service. Disposition selected is Appointment _______.
- You have requested an appointment through Salesforce. Disposition selected is Appointment _____.
- Your call disconnected _____ you were able to identify yourself and the reason for the call. Disposition selected is Scheduled Callback.
- Your customer states they have _____ the vehicle. Disposition selected is No Longer Owns the Vehicle.
10 Clues: You have requested an appointment through Salesforce. Disposition selected is Appointment _____. • You have booked an appointment through Xtime. Disposition selected is Appointment was Already _____. • Your customer states they have _____ the vehicle. Disposition selected is No Longer Owns the Vehicle. • ...
PR Crossword Search 2020-12-10
Across
- Track Returns
- Consult Senior Customer Service
- Explain Payment Methods
- Invoice Requests - US/CA
- Provider Group Quick Reference - US/CA
- Support Orders on Fraud Review
- Refund a Gift Card
- Create a US Return for Refund
Down
- GEM Alerts and Decline Messages
- Custom Apple Watch Guide
- Add Line Item in Toolbox
- BOSS user guide - AMR
- Unauthorized Returns
- Understand Returns - CA/MX/US
- Personal Engraving
15 Clues: Track Returns • Refund a Gift Card • Personal Engraving • Unauthorized Returns • BOSS user guide - AMR • Explain Payment Methods • Custom Apple Watch Guide • Add Line Item in Toolbox • Invoice Requests - US/CA • Understand Returns - CA/MX/US • Create a US Return for Refund • Support Orders on Fraud Review • GEM Alerts and Decline Messages • Consult Senior Customer Service • ...
Consumer Protection Code 2013-10-25
Across
- "Ensure any ______ activity complies with the Code."
- We must correct errors and handle complaints speedily, effectively and what?
- "Do not exert undue _______ or influence on a customer."
- Zurich must seek this from our customers relevant to the product or service requested.
- We must act with "due skill, care and _____ ."
- Zurich must act "honestly, fairly and professionally" in the best interests of who?
- We must comply with the letter and _____ of the Code.
Down
- We must seek to avoid ______ of interest.
- Zurich must carry out these type of checks as part of control checks.
- Zurich must not _______ access to basic financial services.
- "Make full ______ of all relevant material infomation in a way that seeks to inform the customer.
- Zurich must not ______ a customer as to the advantages or disadvantages of a product.
12 Clues: We must seek to avoid ______ of interest. • We must act with "due skill, care and _____ ." • "Ensure any ______ activity complies with the Code." • We must comply with the letter and _____ of the Code. • "Do not exert undue _______ or influence on a customer." • Zurich must not _______ access to basic financial services. • ...
Learn The Lingo 2025-02-01
Across
- Term used to describe mileage on a trade in.
- You use these to move, but also to make more profit on a trade in.
- Term to describe how much negative equity.
- What is in the customers trunk when they urgently have to leave?
- Old school car term to describe a customer that has perfect credit history.
Down
- Term used to describe a customer with no credit history.
- Old school term for an old worn out vehicle.
- Old school car term for putting an additional $500 in the trade.
- When you are handed a done deal by another teammate
- A term used to describe a vehicle in great shape.
- When a customer leaves with the final and best price.
- A term used for customers, but also a national delivery service.
12 Clues: Term to describe how much negative equity. • Old school term for an old worn out vehicle. • Term used to describe mileage on a trade in. • A term used to describe a vehicle in great shape. • When you are handed a done deal by another teammate • When a customer leaves with the final and best price. • Term used to describe a customer with no credit history. • ...
Operations Management 2024-06-07
Across
- Refers to the processes and procedures that transforms inputs into outputs
- A business that will transform inputs into a tangiable output
- The final product produced by the business
- A series of machines and workstations that are arranged in sequence to perform tasks automatically with little to no employee involvment
- The systems or machines that mimic human intelligence to perform tasks that are traditionally done by humans
- The goals a business intends to achieve in a specified period of time
- The conversion of inputs into outputs
- A business that transforms inputs into services that are intangiable
- Programable machines that can operate tasks automatically
Down
- A service is an intangiable product provided to a customer that can't be stored, touched, felt, etc.
- The use of software and computer controlled machinery to manufacture products, it will tell a machine how to make a product
- The strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs are available when required in the operations system
- A software system that enables a product to be created in digital form that can be modified, analysied and tested before it is put into production
- The resources used in production (when creating a good or service)
- Allow a business to connect with their customers in some way over an internet connection
- A tangiable product made for customer that can be touched, stored, felt, etc.
16 Clues: The conversion of inputs into outputs • The final product produced by the business • Programable machines that can operate tasks automatically • A business that will transform inputs into a tangiable output • The resources used in production (when creating a good or service) • A business that transforms inputs into services that are intangiable • ...
Call Center Level 1 Training 2014-02-27
Across
- ___ stores reports so we may look at them at a later date for informational and research purposes.
- The Call Center phones are manned from nine to five Monday - Friday and __ __ ___ Saturday. (3words)
- Info@lakesunbank.com is another way for customers to ___ the bank.
- Customers can send us secure messages/email through the ___ __ Request Form as well as through their online banking. (2words)
- The Call Center has the ability to __ ___ and reorder Debit/ATM cards. (2words)
- To __ or __ an account from Netteller you would send a synapsys event to the Call Center.
- When Answerwing the phone always greet with a ___. Customer can 'Hear' it!
- The Call Center receives a daily report letting management know the daily__ __. (2words)
- We have to check the IPay management screen daily for __ __ rejects and returns. (2words)
- The Call Center is responsible for contact customers when ___ ___ detects possible fraudulent activity. (2words)
- Customer can create an __ rather than using the original Netteller ID assigned to them.
- Our Call Center manager.
- Using the telebanker system for the first time, the password is your __ social security number.
- The ___ is a place where calls are waiting to be taken.
Down
- The Customer Service Center ___ list is a way for employees to send email request to all members of the Call Center.
- The original Netteller Identification number assigned to our customer consists of ____ numbers.
- When requesting a POS limit increase you need to send a __ __ to the Call Center. (2words)
- It is the E-Checking/Savings customer's responsibility to __ for E-Statements to avoid a $10.00 monthly paper statement fee.
- Online banking welcome packets are ___ generated during nightly processing and mailed to the customer.
- Lake Sunapee Bank uses ___ to ensure the security of our website/online services.
- IVR stands for Intouch Voice Responses, also known as___.
- When resetting Online Banking for a customer, the PIN is reset to the __ ___ of their Social Security Number. (2words)
- One way to contact the Call Center. (2words)
- The Call Center Representative are well versed in all responsibilities we handle, we ___ the duties weekly.
24 Clues: Our Call Center manager. • One way to contact the Call Center. (2words) • The ___ is a place where calls are waiting to be taken. • IVR stands for Intouch Voice Responses, also known as___. • Info@lakesunbank.com is another way for customers to ___ the bank. • When Answerwing the phone always greet with a ___. Customer can 'Hear' it! • ...
Marketing Entrepreneur Management 2018-03-25
Across
- A commodity, or a physical, tangible item that satisfies some human want or need, or something that people find useful or desirable
- A short, catchy tune with lyrics that promotes a product or service
- Someone who creates new and innovative products or ways of doing things
- Work produced by an individual or a team
- A graphic that identifies a product or service
- A group of consumers most likely to buy a product
- A service or item that can be bought or sold
- a concept that can be used for financial gain
Down
- A short and memorable phrase used in marketing
- a person who introduces new methods, ideas, or products
- The amount of money required to purchase something
- The amount of money made by selling a product after subtracting the costs to produce the product
- one who organizes, manages, and assumes the risks of a business or enterprise
- Activities used to communicate a product or service to a potential customer
- The location of a business
15 Clues: The location of a business • Work produced by an individual or a team • A service or item that can be bought or sold • a concept that can be used for financial gain • A short and memorable phrase used in marketing • A graphic that identifies a product or service • A group of consumers most likely to buy a product • The amount of money required to purchase something • ...
Markerting Vocabulary- Tway Tway Win- 2nd Period- 01-27-2014 2014-01-27
Across
- NCAA, labor unions, art museums
- The methods and information communicated to customers to encourage purchases and increase their satisfaction.
- Possessing an advantage over your competition
- "Pitch in", "Buckle up for Safety
- Forces that cause consumers to act including the desire to fulfill their needs and wants.
- The gathering of information that businesses can use to determine what kinds of goods or services to produce.
- honeymoon locations, vacations
Down
- A reason for consumers to buy a product/service based on facts or logic.
- food, cosmetics, gasoline
- ways in which businesses keep track of their customer information
- A reason for consumers to by a product/service based on feelings or attitudes.
- athletes, musicians, political candidates
- A reason for consumers to buy a product/service based on a desire to be loyal and a feeling of comfort with that product/service.
- banking, health care, job placement
- Clearly identified group of consumers with needs that business wants to satisfy.
15 Clues: food, cosmetics, gasoline • honeymoon locations, vacations • NCAA, labor unions, art museums • "Pitch in", "Buckle up for Safety • banking, health care, job placement • athletes, musicians, political candidates • Possessing an advantage over your competition • ways in which businesses keep track of their customer information • ...
BETTER BANKING AT 250! 2022-03-01
Across
- These can help a customer keep track of their balance
- 30000+ of these allow easy access to funds wherever you are!
- Access Checking service fee
- Send and receive money from people you know
- Our corporate home
- This is the minimum deposit to open an Access Checking account
- The cost of paper statements
- This limits savings withdrawals to 6 per statement cycle
- Choice Checking service fee
- Minimum daily balance for a money market
- Balanced Checking service fee
- Allows you to pay all your bills in one place
Down
- The leading mortgage lender in Wisconsin
- Save a tree with these
- A smarter way to deposit
- Earn up to $500 per year!
- Our customer's checks come from this company
- Andy _____
- This type of card comes with the Choice Checking account
19 Clues: Andy _____ • Our corporate home • Save a tree with these • A smarter way to deposit • Earn up to $500 per year! • Access Checking service fee • Choice Checking service fee • The cost of paper statements • Balanced Checking service fee • The leading mortgage lender in Wisconsin • Minimum daily balance for a money market • Send and receive money from people you know • ...
MTN BUZZ CSW PUZZLE 2023-10-06
Across
- Sets the expectations between the service provider and the customer and describes the products or services to be delivered.
- One of the qualities of customer service
- metric used to measure loyalty of customers.
- MTN Chatbot
Down
- MTN owned E-commerce Platform for purchasing MTN Products
- An activity that enables MTN staff visit the shops by booking an appointment.
- This app gives you complete access to easily manage your account.
7 Clues: MTN Chatbot • One of the qualities of customer service • metric used to measure loyalty of customers. • MTN owned E-commerce Platform for purchasing MTN Products • This app gives you complete access to easily manage your account. • An activity that enables MTN staff visit the shops by booking an appointment. • ...
Calling Occupants of Interplanetary Craft 2021-10-17
Across
- Good service by U-Haul personnel.
- "It's freezing cold outside and in order to see... I have to wipe the inside window."
- Customer was involved in a collision with their U-Haul equipment.
- U-Haul received a notice from a company asking for us to do business with them.
- "Someone needs to come and fix this vehicle. I am freezing to death."
- Customer states that the rental truck is swerving left to right instead of driving straight.
- U-Haul employee is not wearing a mask (mid pandemic) and coughing on customers.
Down
- "The tires on my trailer look flat but the air level in the tires are correct."
- "Truck is stuck in first gear and making it so that I can't drive more than 20 miles per hour."
- "I rented a car hauler from you last week and ended up having to purchase tie downs to secure my vehicle to the equipment."
- "I spoke with customer service and was told you had 50 gallons on hand and when I arrived 15 minutes later it was sold out."
11 Clues: Good service by U-Haul personnel. • Customer was involved in a collision with their U-Haul equipment. • "Someone needs to come and fix this vehicle. I am freezing to death." • "The tires on my trailer look flat but the air level in the tires are correct." • U-Haul received a notice from a company asking for us to do business with them. • ...
VONAGE KNOWLEDGE 2013-03-02
Across
- place to schedule professional installations
- account management
- EXTERNAL KNOWLEDGE BASE
- MONEY BACK GUARANTEE
- number of days a customer has to view online account information after a cancellation
- number of days of a MBG
- name the article to use when a family member or a deceased customer has called in requesting cancellation of the account.
- TYPE OF ARTICLE THAT CAN GUIDE YOU STEP BY STEP TO RESOLVE ISSUES
- NUMBER OF DAYS A REFEREE HAS TO COMPLETE TO GET CREDIT FOR RAF
- PLATFORM WHERE VONAGE MOBILE APP CAN BE DOWNLOADED TO.
- REFER A FRIEND
- INTERNAL KNOWLEDGE BASE
- last status of an order
- after how man hours can we no longer make changes to a order if on payment accepted
- name of article to use when the customers phone number has been ported out without his consent
- LOCAL NUMBER PORTABILITY
Down
- tool to use to escalate issues with gift cars
- DEPARTMENT TO ESCALATE CHANGE BILLING DATE REQUESTS
- type of credit that cant be issued for professional installation
- TERMS OF SERVICE
- tool to use whenever a customer requests a promotion
- PLATFORM WHERE VONAGE MOBILE APP CAN BE DOWNLOADED TO.
- ACCEPTED FIRST STATUS AFTER CREATING A NEW ACCOUNT OR ORDER
- COUNTRY REMOVED FROM UNLIMITED IN THE VONAGE WORLD CALLING PLAN
24 Clues: REFER A FRIEND • TERMS OF SERVICE • account management • MONEY BACK GUARANTEE • EXTERNAL KNOWLEDGE BASE • number of days of a MBG • INTERNAL KNOWLEDGE BASE • last status of an order • LOCAL NUMBER PORTABILITY • place to schedule professional installations • tool to use to escalate issues with gift cars • DEPARTMENT TO ESCALATE CHANGE BILLING DATE REQUESTS • ...
IQOS 2 2020-02-04
Across
- / refers to what a customer needs done
- / its a technique
- / used to clean holder's body
- / are not returnable
- / will be located near IQOS retail locations
- / hiring of GMR was
- / has a one year lifespan
- / Holder is charging while having poor contact
- / educate adult smokers and relevant benefits
- / refers to how a customer wants to feel about their experience
- / Designed by Philip Morris
- / E-liquid
- / safe alternative to cigarettes
- / located at convenience store trade partners
- Expert / verify upon entrance to retail location
Down
- / will only clean the blade
- / IS,ID or S, is what
- / Gender, keys, clothes, and smartwatch
- / extended warranty and exclusive discounts
- / heats to app. 570F
- / its a crisp finish
- / Build relationships with adult smokers
- / ensure all areas properly merchandised for next consumer
- / Holder is malfunctioning try troubleshooting
- / used to clean the holder's cap
- / Use to eliminate remaining debris
- / " is it better for me "
- / are you a smoker and are you of legal age to purchase tobacco products
- / free service given
- / its an APP
- / familiar Experience, Product Design, Convenience
- / Day commitment
- / customer gets app two weeks after purchase
- / Founded in Milwaukee
- / its made in
35 Clues: / E-liquid • / its an APP • / its made in • / Day commitment • / its a technique • / hiring of GMR was • / are not returnable • / heats to app. 570F • / its a crisp finish • / free service given • / IS,ID or S, is what • / Founded in Milwaukee • / has a one year lifespan • / " is it better for me " • / will only clean the blade • / Designed by Philip Morris • / used to clean holder's body • ...
Sports Marketing Crossword 2024-11-19
Across
- The increase of popularity of a product in the product life cycle
- A product that a brand offers
- A product bought for the product and not the brand
- When a customer/consumer would rather use one brand over the other
- The flow of traffic out of an event
- The flow of traffic into an event
- The ____ is a word to represent a brand
- A mascot
- To communicate a product or idea
- The peak of a product in the product life cycle
- The decrease of popularity of a product in the product life cycle
- The ____ where an event is held
Down
- A person that buys a company's product to use
- A person or business that buys a company's product
- The retaining of customers
- Linking a sponsor to a physical site
- The start of the product life cycle
- When a company throws a exhibit display or presentation
- A product that last generations
- A ____ what a brand can provide
- The message a brand goes by
- How past effects a brand
- A creative scheme by a brand
- A main graphic/symbol representing a brand
- When a customer/consumer refuses to use any other brand but one
- Short lived craze
26 Clues: A mascot • Short lived craze • How past effects a brand • The retaining of customers • The message a brand goes by • A creative scheme by a brand • A product that a brand offers • A product that last generations • A ____ what a brand can provide • The ____ where an event is held • To communicate a product or idea • The flow of traffic into an event • ...
Topic A 2024-10-21
Across
- A need is a state of felt _______
- The marketing process creates and ______ value in return
- A market ________ is a combination of products, services, experiences and information offered to a market
- This stands for the value of the entire stream of purchases that a customer makes over his/her lifetime
- Customer _________ Management
- It is important to keep customers ______ so that they will buy again from the same company
Down
- A market refers to actual and potential ________
- The 4 p's are actually the ____ of a marketer
- The major difference of a service from a physical.product
- This may lead to negative reviews and a bad reputation may ensue
- This happens when a product performs even better than a customer expected
- value This is the difference between the benefits and costs incurred in buying a product
12 Clues: Customer _________ Management • A need is a state of felt _______ • The 4 p's are actually the ____ of a marketer • A market refers to actual and potential ________ • The marketing process creates and ______ value in return • The major difference of a service from a physical.product • This may lead to negative reviews and a bad reputation may ensue • ...
THE FOUR Ps AND THE FOUR Cs 2014-10-09
Across
- COST / The Price paid by the customer for the product.
- / Companies should distribute and make available products and services in the ways that are most convenient for each type of customer.
- / , Product variety, returns, quality, design, features, brand name, packaging, sizes, services, warranties.
- / List Price, Discounts, Allowances, payment period, credit terms.
Down
- / Sales promotion, advertising, sales forcé, public relations, direct marketing.
- SOLUTION / A company should find a solution to a customer 'problem' by offering the correct product or service, or combination of them, to satisfy particular customer needs.
- / Channels, coverage, assorments, locations, inventorym transport.
- / A two-way process in which customers obtin information about a product or a service through advertising and a company receives feedback from customers which can then be used to improve its products and services.
8 Clues: COST / The Price paid by the customer for the product. • / Channels, coverage, assorments, locations, inventorym transport. • / List Price, Discounts, Allowances, payment period, credit terms. • / Sales promotion, advertising, sales forcé, public relations, direct marketing. • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Marketing Puzzle 2021-12-09
Across
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- market - an economic system based on supply and demand with little or no government control
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- - Methods where a business holds onto its customers in spite of competition
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- - when there are small number of large companies, each with a it of market control
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition.
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - a measure of the profit responsiveness by segment to different levels of marketing investment
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
Down
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- - activities performed to support the sale of a product or other service
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- - a monopoly is a firm that lacks any viable competition
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- - design influences the way a product looks or preforms and also what it does
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - Competition is the fight between two businesses for who can make the better product or better prices.
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
27 Clues: - a monopoly is a firm that lacks any viable competition • - activities performed to support the sale of a product or other service • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • ...
Marketing 2015-10-02
Across
- selling goods or services
- person who is likely to buy a product for personal use
- any business that is operated by one or a few individuals
- the activity of promoting the sale of goods and services
- the amount of people who want your product or service
- provides resources with a new power to create wealth
- person who works for the company
- Customer Relationship management
Down
- Mix product, price, place, promotion
- person who buys the product from a store
- someone who takes the risks to start their own business
- the amount of goods a company has
- revenue remaining after all expenses
- person who has invested the most in the company
- the most common type of price change
15 Clues: selling goods or services • person who works for the company • Customer Relationship management • the amount of goods a company has • revenue remaining after all expenses • the most common type of price change • Mix product, price, place, promotion • person who buys the product from a store • person who has invested the most in the company • ...
PGS Quality & Integrity Week 2025-11-03
Across
- Process of making something simpler or easier to do or understand
- Documented requirement for product or process
- Process for managing changes to process, systems /equipment or documents
- A group of individuals organized to work together to accomplish a specific objective
- Adhere to standards or regulations
- Systematic examination to verify compliance
Down
- Checking that requirements have been fulfilled
- Features in a product/service expected by customer
- Japanese methodology to create an organized, clean and standardized workplace
- Failure to meet a specified requirement
- Voice of customer
- First pass yield, unit passing inspection without rework
- Any activity that consumes resources and produces no added value to the end product
- Quality Management System
- Corrective and preventive actions for quality issues
15 Clues: Voice of customer • Quality Management System • Adhere to standards or regulations • Failure to meet a specified requirement • Systematic examination to verify compliance • Documented requirement for product or process • Checking that requirements have been fulfilled • Features in a product/service expected by customer • ...
25366 2025-10-27
Across
- Micro soft cloud computing platform use for hosting, analytics and AI
- A complete examination and improvement of system
- Very noticeable or sudden
- A point in a process that slove everything down
- Pattern of large amount data
- Trying Forecast about data
- The connection between two or more things
- Summrazing data in detail
- Reducing negative effects
- Using skill or resources to gain advantage
- A person that connect and coordination between groups or department
- A set of special word use for particular field
- score based on certain criteria
- Assumption
- Flow A popular open source platform use for machine learning and AI
- The process of obtaining goods or services
Down
- Sharing resources or wealth in different way
- Taking risky action to hope getting good result
- An arrangement to go somewhere or do something at a fixed time; an appointment.
- Something that cause another action
- something that you have obtained or bought.
- A rate which customer stop using service or product
- no longer in employment
- To provide something for customer
- A type of chart which show different values in dataset
- data Analysis data to find pattern
- keeping customer or employee
- Prioritizing task based on important
28 Clues: Assumption • no longer in employment • Very noticeable or sudden • Summrazing data in detail • Reducing negative effects • Trying Forecast about data • Pattern of large amount data • keeping customer or employee • score based on certain criteria • To provide something for customer • data Analysis data to find pattern • Something that cause another action • ...
25366 2025-11-04
Across
- Micro soft cloud computing platform use for hosting, analytics and AI
- A complete examination and improvement of system
- Very noticeable or sudden
- A point in a process that slove everything down
- Pattern of large amount data
- Trying Forecast about data
- The connection between two or more things
- Summrazing data in detail
- Reducing negative effects
- Using skill or resources to gain advantage
- A person that connect and coordination between groups or department
- A set of special word use for particular field
- score based on certain criteria
- Assumption
- Flow A popular open source platform use for machine learning and AI
- The process of obtaining goods or services
Down
- Sharing resources or wealth in different way
- Taking risky action to hope getting good result
- An arrangement to go somewhere or do something at a fixed time; an appointment.
- Something that cause another action
- something that you have obtained or bought.
- A rate which customer stop using service or product
- no longer in employment
- To provide something for customer
- A type of chart which show different values in dataset
- data Analysis data to find pattern
- keeping customer or employee
- Prioritizing task based on important
28 Clues: Assumption • no longer in employment • Very noticeable or sudden • Summrazing data in detail • Reducing negative effects • Trying Forecast about data • Pattern of large amount data • keeping customer or employee • score based on certain criteria • To provide something for customer • Something that cause another action • data Analysis data to find pattern • ...
Marketing Puzzle 2021-12-13
Across
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- market - an economic system based on supply and demand with little or no government control
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- - Methods where a business holds onto its customers in spite of competition
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- - when there are small number of large companies, each with a it of market control
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition.
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - a measure of the profit responsiveness by segment to different levels of marketing investment
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
Down
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- - activities performed to support the sale of a product or other service
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- - a monopoly is a firm that lacks any viable competition
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- - design influences the way a product looks or preforms and also what it does
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - Competition is the fight between two businesses for who can make the better product or better prices.
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
27 Clues: - a monopoly is a firm that lacks any viable competition • - activities performed to support the sale of a product or other service • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Vocab unit 7 2021-11-17
Across
- partnerships allow partners to have limited liability as well as limited input with management decisions.
- Business owned and run by one individual with no distinction between the business and the owner. The owner is entitled to all profits and they are responsible for all of the business’s debts, losses and liabilities.
- Conduct tactile planning; Spend time doing planning, organizing, and controlling activities.
- an approach to sales and customer-relations in which staff focus on helping customers to meet their long-term needs and wants.
- controllable elements of a product's marketing plan commonly termed as 4Ps: product, price, place, and promotion.
- Has 100 or fewer shareholders and must adhere to governmental policies. Taxed as a partnership (a lower taxation than other corporations).
- feeling of responsibility that an employee has towards the mission of the organization.
- anything,good or service, offered the company.
- identification of the preferences, motivations, and buying behavior of the targeted customer.
- Operates to accomplish a specific mission, not to make profit.
- Responsible for the entire organization; conduct strategic planning.
- The process of selecting and developing the best course of action to accomplish an objective.
- Methods of transporting and storing goods, and then making them available for the customer.
- Spend most of their time doing staffing, directing and controlling activities.
Down
- Identification of a specific market and measurement of its size and other characteristics.
- An authorization granted by a government or company to an individual or group enabling them to carry out specified commercial activities
- The process of dealing with or controlling things or people.
- Offers shares for sale to the general public.
- Being responsible, by law, for something.
- Determining tasks, establish structure, allocation of resources, and development of procedures.
- An independent legal entity owned by shareholders.
- Does not offer shares for sale to the general public.
- identification of a need or want and the characteristic of the good or service that will satisfy it.
- A single business where two or more people share ownership.
- Profits, liability and management duties are divided equally among partners.
- Communicating with customers, information that will assist them in making a decision to purchase a product or service.
- Formal measurement and analysis of actions at established check points.
- Taking command and delegating instructions
- The amount of money a customer is willing to pay for a product and the seller is willing to sell the product for.
- Allocates employees to tasks based on their experience to manage work flow.
30 Clues: Being responsible, by law, for something. • Taking command and delegating instructions • Offers shares for sale to the general public. • anything,good or service, offered the company. • An independent legal entity owned by shareholders. • Does not offer shares for sale to the general public. • A single business where two or more people share ownership. • ...
Fifth Third Bank 2022-11-10
Across
- Special service for title transfers and loan closings.
- Rise and fall (currently rising)
- Morning meeting to learn and map out the day.
- The division of the bank we work for.
- At the center of everything we do.
- The home of our bankmarts.
- FTNK, FTCI, WSUN
- A strategy we use during conversations with our customers to learn more about them.
- Where the money is. Man, that door is heavy!
Down
- An easy way for customers to withdraw and deposit cash.
- We send these to bankers when we transition customers.
- We help customers achieve their financial _____.
- Our fearless leader.
- We make banking a Fifth Third _______.
- Help warn our customers of low balances and international purchases.
- A cheerful greeting heard by every customer.
- We give these out every day. They work great at laundromats.
17 Clues: FTNK, FTCI, WSUN • Our fearless leader. • The home of our bankmarts. • Rise and fall (currently rising) • At the center of everything we do. • The division of the bank we work for. • We make banking a Fifth Third _______. • A cheerful greeting heard by every customer. • Where the money is. Man, that door is heavy! • Morning meeting to learn and map out the day. • ...
Lean CLE 12 lean tools3 2016-03-16
Across
- The activities required to bring a product or service to a customer
- One of the seven wastes
- Making multiple products in each time period
- A precise description of work activity
- Level the variety or volume
- One of the seven wastes
- A process to reduce the time to change parts being made
Down
- Customer is willing to pay for
- Comparing to best in class
- Controlled inventory system
- Equipment care
- Maximizing throughput through a system that has some bottlenecks
- Process to reduce the time elapsed from the last good part A to the first good part B
- A system where it is easy to see the status of the process
14 Clues: Equipment care • One of the seven wastes • One of the seven wastes • Comparing to best in class • Controlled inventory system • Level the variety or volume • Customer is willing to pay for • A precise description of work activity • Making multiple products in each time period • A process to reduce the time to change parts being made • ...
Job Seeker Crossword 2021-03-17
Across
- RVR stand for _____ when determining verification for Accommodation details?
- What type of payment can be granted once every 12 months, provided they have been on JSP for 3 months?
- What screen does WC take you to in Customer First?
- What does MPC stand for when coding an exemption?
- What is the name of the appointment a Jobseeker attends with their employment service provider?
- The first E in EPED stands for?
- How many WEEKS do we code a Medical Certificate for?
- What type of provider needs an ESAT to refer the customer to?
Down
- We work in a _______ centre.
- What screen does DL take you to in Customer First?
- The 4th reason for separation on a SU1?
- What does SCK stand for when coding an IMP?
- Medical conditions can be assessed as Temporary,_______ or Exacerbated.
- What program do we create Centrelink records in?
- When coding the sharer status when updating accommodation EXE stand for?
- On a SU415 what field does the option '3-12 months' come under?
- What does the second O in PORO stand for?
- How many weeks do we negotiate a Job Plan for?
- What is the preferred payment method for an Urgent Payment?
- When coding a medical certificate VTO stand for what medical condition?
20 Clues: We work in a _______ centre. • The first E in EPED stands for? • The 4th reason for separation on a SU1? • What does the second O in PORO stand for? • What does SCK stand for when coding an IMP? • How many weeks do we negotiate a Job Plan for? • What program do we create Centrelink records in? • What does MPC stand for when coding an exemption? • ...
Final Marketing Crossword 2025-12-01
Across
- A good or item that satisfies a customer need.
- The person or company that makes goods.
- Materials used to protect and promote a product.
- A business that buys in bulk from producers and sells to retailers.
- Channels of communication used to promote products.
- A business that sells products directly to consumers.
- The process of delivering products to customers.
- Moral principles that guide business behavior.
- Promoting products at the retail level to encourage sales.
- An intangible activity done for a customer.
- A catchy phrase used to help customers remember a brand.
Down
- Customer desire and willingness to buy a product.
- The path a product takes from producer to consumer.
- Setting the value or cost of a product.
- Market The specific group a business aims to reach.
- A symbol or design that represents a brand.
- Gathering information to make business decisions.
- A group of people who share similar wants and needs.
- The total amount of products a business has on hand.
- Paid, non-personal promotion through media.
- Creating a unique identity for a product or company.
- The end user who purchases and uses products.
- Helping customers make buying decisions.
- Activities used to inform, persuade, or remind customers.
- The amount of product available for sale.
25 Clues: Setting the value or cost of a product. • The person or company that makes goods. • Helping customers make buying decisions. • The amount of product available for sale. • A symbol or design that represents a brand. • Paid, non-personal promotion through media. • An intangible activity done for a customer. • The end user who purchases and uses products. • ...
Unit 7 Vocabulary 2021-11-17
Across
- An approach to sales and customer-relations in which staff focus on helping customers to meet their long-term needs and wants.
- Allocates employees to tasks based on their experience to manage work flow.
- Identification of the preferences, motivations, and buying behavior of the targeted customer.
- The amount of money a customer is willing to pay for a product and the seller is willing to sell the product for.
- A single business where two or more people share ownership.
- Does not offer shares for sale to the general public.
- Business owned and run by one individual with no distinction between the business and the owner. The owner is entitled to all profits and they are responsible for all of the business’s debts, losses and liabilities.
- Limited partnerships allow partners to have limited liability as well as limited input with management decisions.
- Anything, good or service, offered the company.
- The process of selecting and developing the best course of action to accomplish an objective.
- Operates to accomplish a specific mission, not to make profit.
- Controllable elements of a product's marketing plan commonly termed as 4Ps: product, price, place, and promotion.
- Offers shares for sale to the general public.
- The process of dealing with or controlling things or people.
- An authorization granted by a government or company to an individual or group enabling them to carry out specified commercial activities
Down
- Feeling of responsibility that an employee has towards the mission of the organization.
- Identification of a specific market and measurement of its size and other characteristics. Information is collected from direct observation of the consumers, mail surveys, interviews, and from published sources
- Spend most of their time doing staffing, directing and controlling activities.
- Identification of a need or want and the characteristic of the good or service that will satisfy it.
- Communicating with customers, information that will assist them in making a decision to purchase a product or service.
- Profits, liability and management duties are divided equally among partners.
- Methods of transporting and storing goods, and then making them available for the customer.
- Responsible for the entire organization;conduct strategic planning.
- Formal measurement and analysis of actions at established check points.
- Determining tasks, establish structure, allocation of resources, and development of procedures.
- Being responsible, by law, for something.
- An independent legal entity owned by shareholders.
- Conduct tactile planning; Spend time doing planning, organizing, and controlling activities.
- Taking command and delegating instructions
- Has 100 or fewer shareholders and must adhere to governmental policies. Taxed as a partnership (a lower taxation than other corporations).
30 Clues: Being responsible, by law, for something. • Taking command and delegating instructions • Offers shares for sale to the general public. • Anything, good or service, offered the company. • An independent legal entity owned by shareholders. • Does not offer shares for sale to the general public. • A single business where two or more people share ownership. • ...
Safer Gambling 2022-07-20
Across
- where is the alcohol and gaming commission in Canada based?
- How long are lunch breaks?
- Name of the event on the 17 - 23 October 2022
- Maximum closure period of a self-exclusion
- Maximum period of time-outs
- People who are at high risk of experiencing negative effects due to gambling
Down
- Team Leader for DaznBet German Safer Gambling Team
- The gambling industry's approach to protecting problem gamblers
- Name for documents referring to customer income
- Name of service to help people with gambling issues
- Company's consequence when failing procedures
- Used to receive and resolve customer tickets
- Where is DAZNBet English Safer Gambling Team based?
13 Clues: How long are lunch breaks? • Maximum period of time-outs • Maximum closure period of a self-exclusion • Used to receive and resolve customer tickets • Company's consequence when failing procedures • Name of the event on the 17 - 23 October 2022 • Name for documents referring to customer income • Team Leader for DaznBet German Safer Gambling Team • ...
Telecommunications 2023-03-22
Across
- Find the article that outlines policies and business rules for the Spectrum TV App.
- Which article helps you determine whether you Keep or Transfer a call request type?
- Find the article that helps you quickly search for non-Spectrum equipment the customer has in-home to assist with questions and troubleshooting.
- Find the article used to quickly search a table for equipment the customer has in-home to assist with questions and troubleshooting.
- Find the article that explains how to handle calls in a uniform manner.
- Find the article that outlines how to use Scope.
Down
- Which article explains the process of communicating and identifying specific types of service interruptions, impairments and outages, using various tools and systems?
- Find the article that provides the steps for scheduling, rescheduling & cancelling trouble calls (aka service appointments)
- Find the article that shows you how to use Agent OS.
- Find the article that explains non-pay timelines, dunning groups, collections, processes, etc.
- Find the article that outlines how to secure the account at the level necessary to support the customer's stated need.
- Which article helps you compose helpful statements when assisting customer?
- Find the article that helps you determine the support parameters when assisting customers with an issue.
- Which article provides information on how to gain access to a customer's modem and router.
14 Clues: Find the article that outlines how to use Scope. • Find the article that shows you how to use Agent OS. • Find the article that explains how to handle calls in a uniform manner. • Which article helps you compose helpful statements when assisting customer? • Find the article that outlines policies and business rules for the Spectrum TV App. • ...
Business Logistics/SCM 100.2 2021-09-24
Across
- The public promotion of some product or service.
- A full weight or size shipment placed into/onto a railcar.
- The customer who hires a ship for charter service.
- A for-hire carrier that is free from economic regulations.
- Directing to a specific direction or destination.
- A type of cost.
- A tax on imports.
- One who brings goods from other countries into this one.
- Backwards.
- International terms of sale that define buyer/seller responsibilities.
- Suitable or fit to be relied upon; dependable.
Down
- Accepted or approved examples of something against which others are judged or measured.
- Reduction made from the gross amount or value of something.
- A bill provided for a given service/purchase.
- Injury or destruction of cargo.
- A formal agreement.
- Ships dock here.
- Income.
- Hazards.
- Motor carrier terminal that facilitates substitution of drivers.
- A publication that contains a carrier's rates, accessorial charges and rules.
- A shipment weighing the minimum weight or more.
- Family
- A type of cost for amounts paid for materials used to power engines driving carrier's machines.
- To keep safe.
25 Clues: Family • Income. • Hazards. • Backwards. • To keep safe. • A type of cost. • Ships dock here. • A tax on imports. • A formal agreement. • Injury or destruction of cargo. • A bill provided for a given service/purchase. • Suitable or fit to be relied upon; dependable. • A shipment weighing the minimum weight or more. • The public promotion of some product or service. • ...
Business Basics Grade 8 2023-04-17
Across
- symbol or mark that a company use.
- exchange of goods and services without the use of money.
- individuals who purchase goods.
- short catchy phrase.
- characteristics of an entrepreneur.
- trader a business which is run by one person.
- a business with a well known name and product or service.
- a business that is operated by two or more persons.
- intangible tasks or activities that are undertaken by business to satisfy the needs of customer or consumers.
Down
- factor affecting business location.
- tangible items that a business organization or industry produces for customers or consumers.
- any situation where buyers and sellers meet.
- organizations that produce goods for customers.
- a characteristics of a good.
- an organization that provides goods or services with the aim of making a profit.
- an economy system created and control by the government.
- an economy system created and control by the government and the private sector.
- anything that serves as a generally acceptable means of exchange.
- a characteristics of a service.
- a function of an entrepreneur.
20 Clues: short catchy phrase. • a characteristics of a good. • a function of an entrepreneur. • individuals who purchase goods. • a characteristics of a service. • symbol or mark that a company use. • factor affecting business location. • characteristics of an entrepreneur. • any situation where buyers and sellers meet. • trader a business which is run by one person. • ...
Acronyms 2023-01-06
Across
- Oklahoma
- Social Security Number
- Coinsurance
- Real Time Benefits
- Certificate of Creditable Coverage
- Length of Stay
- Qualified Health Plan
- Man's best friend
- Folder Application Facility
- In Network
- Medical Record
- Line of Business
- Out of Pocket Maximum
- Health Care Account
- National Provider Number
- Deductible
- Blue Access for Members
- Has a trunk
- Health Saving Account
- Benefit Agreement
- Standard Authorization Form
- Flex Spending Account
- Member Profile
- Place of Treatment
- Blue on Blue
- Blue Cross
- Likes to chase mice
Down
- Participating Provider Option
- Large marsupial
- Blue Shield
- Folder Note
- Coordination of Benefits
- Customer Service Questionnaire
- Customer Advocate
- Health Maintenance Organization
- Allowed Amount
- Document Control Number
- Folder
- Illinois
- New Mexico
- Exclusive Provider Option
- Certified Nurse Practitioner
- Benefit Value Advisor
- Out of Network
- Certified Nurse Midwife
- Injection
- Medical Doctor
- Durable Medical Equipment
- Affordable Care Act
- Customer Advocate Specialist
- Effective
- Performance Guarantee
- Texas
- Health Advocacy Solutions
- Automated Eligibility Process
- Developmental Specialist
- Fully Insured
- Administrative Services Only
- Montana
- Open Enrollment
- Behavioral Health Unit
- Blue Distinction Center
- Flying mammal
63 Clues: Texas • Folder • Montana • Oklahoma • Illinois • Injection • Effective • In Network • New Mexico • Deductible • Blue Cross • Blue Shield • Folder Note • Coinsurance • Has a trunk • Blue on Blue • Fully Insured • Flying mammal • Length of Stay • Allowed Amount • Medical Record • Out of Network • Medical Doctor • Member Profile • Large marsupial • Open Enrollment • Line of Business • Customer Advocate • Man's best friend • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Marketing Puzzle 2021-12-09
Across
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- a measure of the profit responsiveness by segment to different levels of marketing investment
- services - activities performed to support the sale of a product or other service
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
Down
- Competition is the fight between two businesses for who can make the better product or better prices.
- - when there are small number of large companies, each with a it of market control
- - a monopoly is a firm that lacks any viable competition
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- - design influences the way a product looks or preforms and also what it does
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Methods where a business holds onto its customers in spite of competition
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- market- an economic system based on supply and demand with little or no government control
27 Clues: - a monopoly is a firm that lacks any viable competition • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • services - activities performed to support the sale of a product or other service • ...
Marketing Puzzle 2021-12-13
Across
- - Different variety of products businesses have in stock/ own to compete with other brands or businesses
- market - an economic system based on supply and demand with little or no government control
- - making some activity easier or more comfortable and is the main reason people shop on the internet
- ventures - shared control of a new business between two or more separate companies for mutual benefit
- - Research and development is a team apart of a business that focuses on improving products and finding ways to make them better
- - where one company provides a product or service for a small market and by doing so keeps competitors out of the market
- - Methods where a business holds onto its customers in spite of competition
- - promotion are things such as coupons, contest and sales on certain products at stores to gain attention
- - when there are small number of large companies, each with a it of market control
- - taxes placed on goods being imported into a country in order to protect the local industries from too much foriegn competition.
- advantage - the competitive edge which can be gained by one company over another by reducing production or marketing costs or both so that it can offer cheaper prices or use excess profits to bolster promotion or distribution.
- - a measure of the profit responsiveness by segment to different levels of marketing investment
- - Reputation is good reviews or service from a business which instead of an actual profit or value creates a good name for the business and good service or product can spread by word of mouth
Down
- market - the competitive market consist of specific types of products such as well the companies that manufacture these products
- - a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something
- - activities performed to support the sale of a product or other service
- market - When a business expands to an international market they must tailor it’s competitive to fit the foreign market.
- cost - Landed cost takes into account shipping costs and the currency exchange as well as the tariff rates.
- segment - Each part of a broader market category that possesses an identifiable characteristic.
- - a monopoly is a firm that lacks any viable competition
- marketing - The consumer develops a strong relationship with the product or the retailer and will not consider any other brand
- - design influences the way a product looks or preforms and also what it does
- loyalty - Customer loyalty when a customer stick to buying a certain product and is very important to businesses because even little percent in customer retention results in major increases in profit
- share - The percentage that one company’s product takes of the total dollars spent by consumers on products within a specific market category
- - Competition is the fight between two businesses for who can make the better product or better prices.
- - non sustainable are things like promotion, placement, quality, benefits, price and or design
- - Unique selling proposition is what businesses develop or a product that is unique and that no other competitors have because it’s unique so then consumers don’t need to decide what’s better over two of the same products from different companies
27 Clues: - a monopoly is a firm that lacks any viable competition • - activities performed to support the sale of a product or other service • - Methods where a business holds onto its customers in spite of competition • - design influences the way a product looks or preforms and also what it does • ...
