customer service Crossword Puzzles
Economics Review 2023-12-08
Across
- Type of economic system that U.S has
- Rise in prices of goods
- Walmart, Meijer, Target - all examples
- Trade which occurs with other countries
- Another word for customer
- When an economy slows down for 6 months
- A tax on an import
Down
- Amount of goods and services produced in a country in one year
- Economic system where govt. rules all
- A ban on trade with another country
- Money earned by selling a good or service
- When there are no trade barriers
- Someone who makes a product or provides a service
- Trade which occurs within a country
- Money left over after all expenses
15 Clues: A tax on an import • Rise in prices of goods • Another word for customer • When there are no trade barriers • Money left over after all expenses • A ban on trade with another country • Trade which occurs within a country • Type of economic system that U.S has • Economic system where govt. rules all • Walmart, Meijer, Target - all examples • ...
Restaurant & Cafe 2025-05-29
Across
- Saying something is wrong or not good.
- Each person pays their part.
- Any liquid you can drink.
- Regular water without bubbles.
- Comfortable and warm.
- A small dish served with the main course.
- A flat object used to carry dishes or food.
- Tools like forks, knives, and spoons used for eating.
Down
- Water that comes from the faucet.
- Extra money given for good service.
- A small dish served before the main meal.
- A casual restaurant, often with booths and counter service.
- A small dish served with the main course.
- The people who work at a restaurant.
- To write down what the customer wants.
- The paper that shows how much you need to pay.
- A small dish served before the main meal.
17 Clues: Comfortable and warm. • Any liquid you can drink. • Each person pays their part. • Regular water without bubbles. • Water that comes from the faucet. • Extra money given for good service. • The people who work at a restaurant. • Saying something is wrong or not good. • To write down what the customer wants. • A small dish served before the main meal. • ...
Kelompok 2 2019-11-17
Across
- Bumil baru
- Teman Bang Ali
- Teman berantem Poni
- Teman sekampung Tara
- Paling cepat datang, OB
- Mobil, ulang tahun 5 April
- Paling baik se-Surabaya
Down
- Sendiri di Radio Dalam
- Gudang, lahir 12 Juli
- Nama orang suci
- Customer Service,laki-laki,lahir di Jember
- Sebelah Ajijah
- Si Penyani fals, Bandung
- EC Asta Lampung, Bapak beranak satu
14 Clues: Bumil baru • Teman Bang Ali • Sebelah Ajijah • Nama orang suci • Teman berantem Poni • Teman sekampung Tara • Gudang, lahir 12 Juli • Sendiri di Radio Dalam • Paling cepat datang, OB • Paling baik se-Surabaya • Si Penyani fals, Bandung • Mobil, ulang tahun 5 April • EC Asta Lampung, Bapak beranak satu • Customer Service,laki-laki,lahir di Jember
Agent's Role 2024-07-31
Across
- This is support flavor refers to simple routine customer queries = Easy Questions
- This allows an agent to offer precise solutions, build trust, and enhance overall customer experience
- An agent starts his/her day with this activity.
- This support flavor involves complex interactions with frustrated customers.
Down
- A knowledge management tool used by agents.
- A communication tool available to agents
- This tool is a single-screen interface that consolidates essential resources.
- This tool is a customer service platform that provides access to customer tickets, history, and solutions.
8 Clues: A communication tool available to agents • A knowledge management tool used by agents. • An agent starts his/her day with this activity. • This support flavor involves complex interactions with frustrated customers. • This tool is a single-screen interface that consolidates essential resources. • ...
Massy 2016-04-20
Black Book 2015-08-18
Across
- Personal _____ Protection Act
- My black book customers stay in _______.
- When regular customers come back to the store, they provide ________ value.
- _______ over quantity.
Down
- Other than entry level Loyal T members, which other Loyal T tier can be potential black book customers?
- To record customer data in black and white is to be __________.
- The black book is a way to make the customer service experience _______.
- A precious jewel that is the 2nd highest tier on Loyal T - this customer should not be a black book customer.
8 Clues: _______ over quantity. • Personal _____ Protection Act • My black book customers stay in _______. • To record customer data in black and white is to be __________. • The black book is a way to make the customer service experience _______. • When regular customers come back to the store, they provide ________ value. • ...
31 Day Pursuit 2020-01-22
12 Clues: Next vacay • #1 priority • Paul and ?? • #2 Priority • Strong and Safe • Worlds Greatest • Eager to say this • Loves to eat this • Does this in spare time • Keeps these folks employed • Before leaving and upon arrival • Loves wife by doing this in the morning
Emails Responding to Complaints 2025-12-17
Across
- – In a respectful and courteous manner
- – A person who buys or uses a service
- – Understanding and sharing another person’s feelings
- – Appropriate for the workplace
- – A statement saying something is unsatisfactory
- – To tell someone confidently that something will be done
- – Comments from customers about a service
Down
- – Something offered to make up for a problem
- – The attitude or feeling expressed in writing
- – A problem that causes trouble or discomfort
- To say sorry in a formal way
- – A final solution to a problem
12 Clues: To say sorry in a formal way • – Appropriate for the workplace • – A final solution to a problem • – A person who buys or uses a service • – In a respectful and courteous manner • – Comments from customers about a service • – Something offered to make up for a problem • – A problem that causes trouble or discomfort • – The attitude or feeling expressed in writing • ...
Crossword 2016-05-16
Across
- An amount of money to pay into a bank account
- An employee of a bank who helps customers with their banking needs
- The process of taking money out of the bank
- A banking service that allows the account holder to obtain account information through a personal computer
- The amount of money a customer has in their account
Down
- A banking service provided that allows you to use a device to conduct a range of financial tranactions
- Recommending something to a customer
- A summary of all transactions over the past month
- Consults with account holders or creates accounts for a new client
9 Clues: Recommending something to a customer • The process of taking money out of the bank • An amount of money to pay into a bank account • A summary of all transactions over the past month • The amount of money a customer has in their account • An employee of a bank who helps customers with their banking needs • ...
EMPLOYMENT OPPORTUNITIES IN LODI UNIFIED 2021-08-13
Across
- provides security at school
- repairs and maintains vehicles
- monitors students at school
- customer service and clerical duties
- accounts for expenses
- prepares meals for students
Down
- repairs and maintains wiring
- transports students to school
- repairs and maintains plumbing
- maintains the school grounds
- assists classroom teachers
- clerical assistance in school office
- cleans and maintains the school
- supervises the cafeteria
14 Clues: accounts for expenses • supervises the cafeteria • assists classroom teachers • provides security at school • monitors students at school • prepares meals for students • repairs and maintains wiring • maintains the school grounds • transports students to school • repairs and maintains plumbing • repairs and maintains vehicles • cleans and maintains the school • ...
Patron-Centred Service Crossword 2023-09-01
Across
- ________ Paradox that rewards good problem-solving
- Giving information to help a patron feel agency; _____ control
- Agreeing to every request may be a sign that these need work
- Vegetarian ingredient in the recipe for good customer service
- Sounds like a trio of insects, but actually is an approach to managing patrons’ expectations
Down
- This technique can bring someone down from tense emotional heights
- A follow-up conversation after a tough interaction
- Provide a patron with alternatives when you can’t say yes to their request
- These could be financial, physical, structural or systemic
- The Patron-Centred Service Team’s out-of-this-world Q&A service
- Patrons might get confused if you use this while talking to them
- Applying expectations and polices in response to individual needs
12 Clues: A follow-up conversation after a tough interaction • ________ Paradox that rewards good problem-solving • These could be financial, physical, structural or systemic • Agreeing to every request may be a sign that these need work • Vegetarian ingredient in the recipe for good customer service • Giving information to help a patron feel agency; _____ control • ...
Service Crossword 2016-08-02
Across
- Enabled with 08 code 3820
- Net profit target for 2020: _____ million pounds
- Arena's partner for 25 years
- Hard Drive part number
- "I will order the parts and _____ _____ will contact you with a date"
- Tool used to fix kyocera printer dev units
Down
- Before setting off to your next call
- How service affects organic growth: customer ______
- Must be installed on every network install
- By working smarter, we can improve our service ______
- Name of zafire's replacement
- "Just say..."
12 Clues: "Just say..." • Hard Drive part number • Enabled with 08 code 3820 • Arena's partner for 25 years • Name of zafire's replacement • Before setting off to your next call • Must be installed on every network install • Tool used to fix kyocera printer dev units • Net profit target for 2020: _____ million pounds • How service affects organic growth: customer ______ • ...
State Farm 2023-12-06
Across
- Thing we do to recovery money from other party
- Service Number one inspection option
- Summary Screen that summarizes claim
- Hub Website that has everything a customer needs about their claim
- Reservation What customers need to get into a rental
Down
- Estimate Customer takes photos to create estimate
- Pay Faster way to receive payments
- Number How to look us claim
- City that SF Dallas Hub is located
- Once a week meeting
- First time we contact a party
- Driver Must be used on every claim
12 Clues: Once a week meeting • Number How to look us claim • First time we contact a party • Pay Faster way to receive payments • City that SF Dallas Hub is located • Driver Must be used on every claim • Service Number one inspection option • Summary Screen that summarizes claim • Thing we do to recovery money from other party • Estimate Customer takes photos to create estimate • ...
Pictionary 2021-04-29
SMADS AMAZING RACE Task #3 2013-10-09
Across
- Understanding our Members situation
- Who our Members see as Kaiser Permanente
- Keeping the Members we have
- What we provide our Members with
- What we strive to create with our Members
- Shows that we are listening
Down
- The Customer Service we Provide
- A key element of handling escalated calls
- Offering options and explaining solutions with our Members
- Our main purpose with our Members
- How we should act at all time with our Members
- The attitude we must maintain with our Member
- Help to make the days go by
- How we deal with our Members
14 Clues: Keeping the Members we have • Help to make the days go by • Shows that we are listening • How we deal with our Members • The Customer Service we Provide • What we provide our Members with • Our main purpose with our Members • Understanding our Members situation • Who our Members see as Kaiser Permanente • A key element of handling escalated calls • ...
business studies 2013-04-30
Across
- Something offered or given in return for a service
- A tool used to gain an overview of how a market is segmented. Useful for finding gaps in the market
- Gets people to work harder and produce high quality products. They are motivated by rewards (e.g. money) or promotions
- money made
- Where there is between 2-20 owners. They have unlimited liability. They must sign a deed of partnership
- buying the rights to set up a store that already belongs to a company
- market. Companies or organisations that purchase goods and services and then sell or rent to another business
- measureable aim. fact
- objects people buy
- something they want to achieve
- A business owned and controlled by 1 person who makes all the decisions
- how a business id going to complete their aim
- startreck.....
- Somebody who uses the end product
- research Getting information from/about customers
Down
- jobs Providing people with services
- A non-measurable aim. An opinion
- someone who hires someone
- where someone sells their skills
- liability which You could be responsible for all the debt., even if you only invested £1
- Where 1 industry requires the other 2
- jobs Working in industry/factories
- liability which You only lose the money that you invested
- service. This is how the workers act towards the customers. You can have good and bad customer service.
- jobs Extracting the raw materials
- Possibility of going wrong
- limited company Owned by shareholders. Limited liability. Non-public shareholders-friends and family.
- market. The sales of goods and services from an individual or company to the end user
28 Clues: money made • startreck..... • objects people buy • measureable aim. fact • someone who hires someone • Possibility of going wrong • something they want to achieve • A non-measurable aim. An opinion • where someone sells their skills • jobs Extracting the raw materials • Somebody who uses the end product • jobs Working in industry/factories • jobs Providing people with services • ...
Unit 9 Lessons 9.1 - 9.5 Crossword Puzzle 2024-01-08
Across
- products that consumers can purchase easily, quickly, and without a lot of thoughtful decision-making
- intangible solutions that are also an exchange between buyer and seller
- the unseen aspects of the product essential to its service to you, for example, warranties, customer service, and product support.
- the process of developing a brand
- a feeling that is made up of the organization’s promotion efforts along with consumer meaning
- the overarching impression that customers have of a brand
- the way the brand signals emotions in consumers’ minds
- products that a business needs to purchase in order to make a consumer good
Down
- products that have unique qualities that consumers will make an extra effort to seek out
- name brands that sell a product or service under its corporate name and identity
- products used to create the product
- consumer goods that a buyer doesn’t anticipate purchasing
- the additional value that a brand has over a substitute
- tangible items that are part of an exchange between a buyer and seller
- products that require more thought from the consumer
- what your customer is actually buying: convenience, ego, ease, flexibility, etc.
- The name associated with a specific product from a larger company
- the product itself
- provide the likeness of their brand as a fee for use
- word, phrase, symbol, design or a combination of these things that identified your goods and services
- store brands that are similar products to a national brand and labeled privately
- brings the equity of each brand together for greater value
- assets that are valuable to the business and have tangible value
- the financial asset associated with a brand
- goods and services that are typically disposed of and do not contain a tangible value
25 Clues: the product itself • the process of developing a brand • products used to create the product • the financial asset associated with a brand • products that require more thought from the consumer • provide the likeness of their brand as a fee for use • the way the brand signals emotions in consumers’ minds • the additional value that a brand has over a substitute • ...
Marketing Crossword 2022-12-07
Across
- A group of interconnected information technology resources that can function as a unit.
- Moving the customer over to a new provider.
- Negotiate (something) again in order to change the original agreed terms.
- Customers that do not bring in much revenue and are a nuisance.
- A place where people who have an emotional connection to your brand can connect with each other and with your brand.
- A term that describes the need for businesses to future-proof their products or services' usefulness instead of merely focusing on selling said offerings.
- Companies sometimes take advantage of consumers when the consumer is in this intoxicated state.
- The firm-initiated termination of service to an existing customer
- Pick a few strategic processes with deep and swift flows of opportunities.
- Innovation that creates a new market and value network or enters at the bottom of an existing market and eventually displaces established market-leading firms, products, and alliances.
- Build strategically important resources for current markets. leverage them into attractive new products and new markets.
Down
- An innovation, service, or feature intended to make a company or product attractive to customers.
- The action or process of innovating.
- Refers to the path of interactions an individual has with your brand, product and/or services.
- A good cause that a company supports.
- How honest a company is about everything.(true to self)
- The characteristic or characteristics that make your product or service stand out to your target audience.
- Using nostalgia for the past to make a modern product more attractive.
- Build mutually reinforcing resource systems with many resources in an attractive strategic position.
- A strategy to make competition irrelevant. (no competition)
- A plan to gain a competitive advantage.
21 Clues: The action or process of innovating. • A good cause that a company supports. • A plan to gain a competitive advantage. • Moving the customer over to a new provider. • How honest a company is about everything.(true to self) • A strategy to make competition irrelevant. (no competition) • Customers that do not bring in much revenue and are a nuisance. • ...
Marketing crossword 2025-05-01
Across
- A company will print a product catalog and distribute in stores or through direct mail to prospective customer.
- gradual reduction in the value of your assets
- refers to the knowledge customers and potential customers have of your business, products and services
- resources owned by the business
- can be a sales representative or sales team selling a product or service to the consumer.
- base reference point to which measurements can be made to determine increases or decreases in business including income, profit, loss.
- total cost of the product and delivery to the customer as a result of sale
Down
- is used to sell products mon a company website. Also called e-commerce, this site allows a company to post its products online and sell direct to the customer with credit cards.
- identifying the customer that will buy your product
- when your product is used for a specific business operation
- term in identifing target market. you are identifying the characteristics of your product that appeals to your buyers.
- rival companies engaged in the same business and focused on the same customer base
- a product focused on the household or it satisfies personal needs
13 Clues: resources owned by the business • gradual reduction in the value of your assets • identifying the customer that will buy your product • when your product is used for a specific business operation • a product focused on the household or it satisfies personal needs • total cost of the product and delivery to the customer as a result of sale • ...
laptop What we service 2015-08-26
Across
- Store data elsewhere
- everything in one
- Your mobile friend
- The name to know
- most important asset
- random access memory
- Where we are based
- hated by all
- Replace broken hardware
Down
- the power
- We come to you
- Renew operating system
- Your not so mobile friend
- We remotely fix
- Clean hard drive
- just a nibble
- heart of computer
- our price
- Ensure optimal performance
- making it better
- zeros and ones to make things work
- what we aim for
22 Clues: the power • our price • hated by all • just a nibble • We come to you • We remotely fix • what we aim for • Clean hard drive • The name to know • making it better • everything in one • heart of computer • Your mobile friend • Where we are based • Store data elsewhere • most important asset • random access memory • Renew operating system • Replace broken hardware • Your not so mobile friend • ...
business and economics 2025-06-10
Across
- customer
- money the bank gives for have money in an account
- regular payment for doing work
- Consumers ability to purchase a product
- activities that a company proforms
- The right as a consumer
- a car
- shops in flemington
- The stuff you are allowed as a consumer
- something to survive
Down
- Apple
- a person who provides the product
- The cost required for something
- a boat
- Iphone
- money towards something
- The amout of goods
- what we miss out on
- Consumer comission
- Money or organization will earn
20 Clues: Apple • a car • Iphone • customer • a boat • The amout of goods • Consumer comission • what we miss out on • shops in flemington • something to survive • The right as a consumer • money towards something • regular payment for doing work • The cost required for something • Money or organization will earn • a person who provides the product • activities that a company proforms • ...
business and economics 2025-06-10
Across
- customer
- money the bank gives for have money in an account
- regular payment for doing work
- Consumers ability to purchase a product
- activities that a company proforms
- The right as a consumer
- a car
- shops in flemington
- The stuff you are allowed as a consumer
- something to survive
Down
- Apple
- a person who provides the product
- The cost required for something
- a boat
- Iphone
- money towards something
- The amout of goods
- what we miss out on
- Consumer comission
- Money or organization will earn
20 Clues: Apple • a car • Iphone • customer • a boat • The amout of goods • Consumer comission • what we miss out on • shops in flemington • something to survive • The right as a consumer • money towards something • regular payment for doing work • The cost required for something • Money or organization will earn • a person who provides the product • activities that a company proforms • ...
business revision 2013-04-30
Across
- startreck.....
- liability which You only lose the money that you invested
- liability which You could be responsible for all the debt., even if you only invested £1
- objects people buy
- A business owned and controlled by 1 person who makes all the decisions
- jobs Providing people with services
- A tool used to gain an overview of how a market is segmented. Useful for finding gaps in the market
- measureable aim. fact
- Gets people to work harder and produce high quality products. They are motivated by rewards (e.g. money) or promotions
- buying the rights to set up a store that already belongs to a company
- market. Companies or organisations that purchase goods and services and then sell or rent to another business
- limited company Owned by shareholders. Limited liability. Non-public shareholders-friends and family.
- money made
Down
- someone who hires someone
- A non-measurable aim. An opinion
- how a business id going to complete their aim
- Something offered or given in return for a service
- Where there is between 2-20 owners. They have unlimited liability. They must sign a deed of partnership
- market. The sales of goods and services from an individual or company to the end user
- something they want to achieve
- Where 1 industry requires the other 2
- research Getting information from/about customers
- jobs Working in industry/factories
- Somebody who uses the end product
- service. This is how the workers act towards the customers. You can have good and bad customer service.
- where someone sells their skills
- Possibility of going wrong
- jobs Extracting the raw materials
28 Clues: money made • startreck..... • objects people buy • measureable aim. fact • someone who hires someone • Possibility of going wrong • something they want to achieve • A non-measurable aim. An opinion • where someone sells their skills • Somebody who uses the end product • jobs Extracting the raw materials • jobs Working in industry/factories • jobs Providing people with services • ...
Hub/CI & Video NOC Crossword 2014-07-23
Across
- The NOC will not ack alarms in Foreseer for ____ Centers.
- Service impacting reports by BlackArrow Advertisements will be ticketed and escalated to ____.
- This service requires two-way capability and only broadcasts shows when they are requested by a viewer or bandwidth is available for the program.
- PacWest ____ maintenance schedules are emailed nightly by Dennis Kee.
- A method of delivering data to set top boxes through DOCSIS (high speed data) network.
- Device used to analyze, monitor, and troubleshoot SDV Networks.
- Correct Access Team ownership can be identified under this tab in Big Brother.
- A set of Motorola software applications which is a central point of configuring video services, channel maps, etc.
- A ____ delivers SDV channels to service groups containing multiple channels across a single frequency.
- A loss of connectivity to a ____ results in a loss of HSD, voice, and two-way video services.
- Per the ticket lifecycle policy, tickets are now to be left in ____ status when closing.
Down
- When ____ hits become backed up, information is unable to process from the billing system to customer premise equipment (cpe).
- Uninvited Adult programming is considered a ____ severity event.
- Low severity ____ tickets can be extended to 72 hours.
- SLO for Initial AP is ____ minutes.
- Tool in STORM used to calculate VOD customer impact per MSA.
- Management escalations begin after _____ minutes of no response from engaged fix agent.
- A _____ can be identified by a sudden spike in traffic between CMTS and Router.
- Our one point of escalation for Content Ops on site engineering teams.
- The backbone of Cisco's digital video headend which provides management and control of digital broadband delivery system, hub devices (QAM,QPSK), interfacing with the billing system and authorizing set top boxes.
20 Clues: SLO for Initial AP is ____ minutes. • Low severity ____ tickets can be extended to 72 hours. • The NOC will not ack alarms in Foreseer for ____ Centers. • Tool in STORM used to calculate VOD customer impact per MSA. • Device used to analyze, monitor, and troubleshoot SDV Networks. • Uninvited Adult programming is considered a ____ severity event. • ...
BEING A SALESPERSON 2024-03-18
Across
- - Set of activities aimed at promoting and selling products or services.
- - Inventory of goods held by a business for sale.
- - System of connections and professional relationships that can help find business opportunities.
- - Paid communication intended to promote products or services.
- - Marketing activities aimed at encouraging the purchase or use of products or services.
- - Person or business that purchases goods or services from another person or business.
- - Product or service provided for free or at a reduced price to encourage sales.
- - Formal proposal or invitation to purchase products or services at a certain price.
- - Situation where two or more businesses compete to attract the same customers.
- - Process of issuing bills for goods or services provided to a customer.
- - Planned allocation of financial resources for specific business activities.
- - The commercial transactions where goods or services are exchanged for money.
- - Potential customers who have shown interest in a company's products or services.
Down
- - Process of discussion and compromise to reach a mutually beneficial business agreement.
- - Long-term action plan to achieve a company's business objectives.
- - Process of transporting purchased products to customers.
- - Offering provided by a business to meet the needs or desires of customers.
- - Specific goal or outcome aimed for, often used to measure business performance.
- - The set of potential consumers for a particular product or service.
- - Payments based on a percentage of sales made by a salesperson or commercial agent.
- - Goods manufactured or provided by a business for sale or use.
- - Group of people working together towards a common goal.
- - Legal agreement between two parties specifying the terms and conditions of a transaction.
23 Clues: - Inventory of goods held by a business for sale. • - Group of people working together towards a common goal. • - Process of transporting purchased products to customers. • - Paid communication intended to promote products or services. • - Goods manufactured or provided by a business for sale or use. • ...
Crossword 2025-08-25
10 Clues: paid message. • buys a product. • monetary value. • image or symbol. • good or service. • use of products. • identifies a product. • strategy to increase sales. • delivering a product for money. • used to connect five customers.
CULINARY PROFESSIONS 2025-07-24
Across
- - Specializes in making pastries, desserts, bread, and other baked goods.
- - Prepares and serves coffee and other beverages, often skilled in latte art and customer service in cafes.
- - Cooks exclusively for an individual, family, or household, often tailoring meals to specific preferences or dietary needs.
- - Reviews and writes about restaurants and food, offering opinions on taste, presentation, and service.
- - Manages daily restaurant operations, including staff management, customer service, budgeting, and quality control.
Down
- - Provides guidance on healthy eating habits and diet planning, often working with culinary professionals to create nutritious menus.
- - The second-in-command in a kitchen who assists the head chef with operations and supervises other kitchen staff.
- - Prepares and arranges food to make it look appealing for photography, advertising, or media production.
- - Specializes in preparing and cutting meat, often with knowledge of meat quality and preservation.
- - Prepares specific dishes or components at a particular station in the kitchen, such as grill, sauté, or salad.
- - A professional cook responsible for preparing meals, developing recipes, and managing kitchen staff in restaurants or hotels.
11 Clues: - Specializes in making pastries, desserts, bread, and other baked goods. • - Specializes in preparing and cutting meat, often with knowledge of meat quality and preservation. • - Reviews and writes about restaurants and food, offering opinions on taste, presentation, and service. • ...
Belanja 2023-10-11
Across
- salah satu alat untuk bayar
- orang yang menjaga toko
- total
- berhubungan dengan bank
- uang yang digunakan untuk sesuatu
- tempat bayar barang yang Anda beli
- orang yang melayani
- bill
- sinta sangat suka ini
- tempat uang dan kartu
- selalu mau lakukan sesuatu yang sama
- regular customer
- setiap orang mempunyai ini tetapi berbeda-beda
Down
- harga dasar
- tempat membeli barang
- change money
- orang yang menjual
- style
- broken
- sesuatu yang dibeli
- material
- orang yang membantu
- orang yang membeli
- service (n)
- potongan harga
25 Clues: bill • total • style • broken • material • harga dasar • service (n) • change money • potongan harga • regular customer • orang yang menjual • orang yang membeli • sesuatu yang dibeli • orang yang melayani • orang yang membantu • tempat membeli barang • sinta sangat suka ini • tempat uang dan kartu • orang yang menjaga toko • berhubungan dengan bank • salah satu alat untuk bayar • ...
CrossWeed Wednesday 2023-03-21
Across
- Indacouch
- Our customer service Motto
- OG A strain we don't have
- THC
- How many strains fit in the Bud Bar
- Neissa's Favorite color
- What falls from our ceiling?
- The strain we killed
- Top terpene
- Montana's Middle name
- A great way to boost flower effect
- Electronic dab rig
Down
- Peppery Terpene
- Weed nickname
- Middle Ground
- $200 Bong
- What size is Jerrys nose gauge
- Activia
- Most expensive bongs
- Papers with metal
- Comes from lemons/limes
- Food Weed
- Garlic mushrooms and onions
23 Clues: THC • Activia • Indacouch • $200 Bong • Food Weed • Top terpene • Weed nickname • Middle Ground • Peppery Terpene • Papers with metal • Electronic dab rig • Most expensive bongs • The strain we killed • Montana's Middle name • Comes from lemons/limes • Neissa's Favorite color • OG A strain we don't have • Our customer service Motto • Garlic mushrooms and onions • What falls from our ceiling? • ...
Americas acronyms 2024-10-24
Across
- You can mail a potato through this without a package
- represents government in Supreme Court
- space
- Future farmers association
- Established the internet time service
- word combination of America and track
- Nicknamed Ginnie Mae
- nickname Freddie Mac
- Responsible for national security
- Provides intelligence for the president and cabinet
Down
- Homeland security
- science based federal agency
- Biggest customer is amazon
- headquarters in Lyon France
- nickmaned Fannie Mae
- Federal housing administration
- Transportation security
- National labor relations board
- Department of health and education
- Stabilized banking system
20 Clues: space • Homeland security • nickmaned Fannie Mae • Nicknamed Ginnie Mae • nickname Freddie Mac • Transportation security • Stabilized banking system • Biggest customer is amazon • Future farmers association • headquarters in Lyon France • science based federal agency • Federal housing administration • National labor relations board • Responsible for national security • ...
Chapter 2 Vocab 2023-10-13
Across
- When quantity demanded is greater than the quantity supplied there is a:
- A balanced and efficient market has reached a:
- Person buying a good or service
- ____Targeting strategies are used by companies to determine prices for products and services
- ______ demanded is how many things a consumer will purchase at a specific price
Down
- ____marketing helps improve the effectiveness of marketing by studying human behavior
- When quantity demanded is less than quantity supplied there is a:
- Strategy that evaluates each customer as an individual when creating a price
- The consumer's desire to purchase a good or service
- Person or business creating or providing a good or service
- Strategy that gives different prices to veterans
- The total amount of a good or service available for purchase by consumers
- When consumers are more aware of the cost of a product, they are considered price ____
- ____ of supply and demand is the interaction between consumers/producers
14 Clues: Person buying a good or service • A balanced and efficient market has reached a: • Strategy that gives different prices to veterans • The consumer's desire to purchase a good or service • Person or business creating or providing a good or service • When quantity demanded is less than quantity supplied there is a: • ...
Puzzle: 2019-08-31
Across
- Distribution directly affects cost and the customer experience and therefore drives______.
- benefits of aggregation are ____ for low demand high value items.
- Supply chain costs affected by ______structure.
- ____is not held at factory but is held by distributors and package carrier are used to transport the goods from distributors to final customers.
- Elements of customer service influenced by ________.
- Product, _____ , commoditization, and criticality have an impact on the type of distribution system preferred by customers.
- _____ is the steps taken to move and store a product from the supplier stage to the customer stage in a supply chain.
- In Manufacturer Storage with Direct Shipping advantage is to aggregate the _____ at manufactures place.
Down
- The ownership structure of the distribution network can have as big as an ______ as the type of distribution network.
- In Distributor Storage with Last Mile Delivery retailers deliver products to the ______ home not through package carrier.
- ____Cost is highest because delivery aggregation across many retailers is not possible like package carriers.
- Distribution network ________ evaluated along the Cost of meeting customer needs.
- In-Transit Merge Network Sophisticated _______ technology needed.
- ____are shipped from storage site to pick-up points as needed.
- Most traditional type of supply chain, inventory is stored locally at _____ store.
15 Clues: Supply chain costs affected by ______structure. • Elements of customer service influenced by ________. • ____are shipped from storage site to pick-up points as needed. • In-Transit Merge Network Sophisticated _______ technology needed. • benefits of aggregation are ____ for low demand high value items. • ...
D4D Puzzle #2 2023-10-05
Across
- A group discussion to generate ideas or solve problems
- A statement that describes the customer problem
- A crucial assumption that is high risk because it has not been proven true
- An observation method used to observe a customer's use of a product or service in person
- The process of observing an individual to gather information and insight
- A minimum viable product (MVP) is a limited version of a product used to test a leap-of-faith assumption
Down
- A process that repeats until a specific result is achieved
- An observation method where customers are observed using a product or service in the location they normally use that specific product or service
- A statement written from a customer's perspective that identifies what a new and improved experience looks like
- The process of cutting away solution ideas until only the best solution idea. This solution should solve for customer benefit
- A preliminary product, commonly a product with minimum viability, used to test and develop
- A belief about an idea that must be true for the idea to be successful
12 Clues: A statement that describes the customer problem • A group discussion to generate ideas or solve problems • A process that repeats until a specific result is achieved • A belief about an idea that must be true for the idea to be successful • The process of observing an individual to gather information and insight • ...
Marketing Mix Crossword Puzzle: "Crack the Code" 2024-05-22
Across
- The physical or virtual location where products or services are sold
- The use of data and analysis to understand customer preferences and behavior
- The central offering of a company, including its features, design, and packaging
- The sensory aspects of a product or service that influence customer perception
- Procedures and systems used to deliver products or services to customers
Down
- Strategies used to increase brand awareness and drive sales
- The amount customers are willing to pay for a product or service
- Activities involved in recruiting, training, and managing employees
8 Clues: Strategies used to increase brand awareness and drive sales • The amount customers are willing to pay for a product or service • Activities involved in recruiting, training, and managing employees • The physical or virtual location where products or services are sold • Procedures and systems used to deliver products or services to customers • ...
Salesforce 2020-03-25
Across
- Name of the credit analyst dedicated to the account
- Link to submit a new flu prebook for a customer (three words)
- Name of field to filter through all information in Salesforce (two words)
- All encompassing note about account, typically entered by Sales Manager (two words)
- Link for requesting that a credit card be charged for an order that has been placed (two words)
- List of all previous orders that have been submitted for the customer
- Where to view any flu prebooks that have been submitted
- This is where you document communication with Davita and Fresenius customers, can find a submitted Return, can find emails or faxes sent to Customer Service or Sales
Down
- Link to access the Web for the specific account you are on (three words)
- Link to submit information for the account process to begin by account setup (four words)
- Link that will allow you to request updates to account information, requesting an item be loaded to an account, or request a manufacturer approval for the customer (two words)
- Link to submit a returns case for a customer (three words)
- This is where you document communication with all customers except Davita or Fresenius (two words)
- names, phone numbers, and emails for employees at the facility can be found here
14 Clues: Name of the credit analyst dedicated to the account • Where to view any flu prebooks that have been submitted • Link to submit a returns case for a customer (three words) • Link to submit a new flu prebook for a customer (three words) • List of all previous orders that have been submitted for the customer • ...
Business crossword 2023-01-25
Across
- to influence people to buy your product/service
- when the product or service is at a stable rate of being sold
- to promote growth and boost revenue.
- bringing new products or services to market
- The process by which a new product is introduced into the market
- occurs when business owners, employees and outside factors influence the success of a company
Down
- a recognisable subset of economic services
- any item or service you sell to serve a customer
- the price the company is selling the product/service
- The wrapping material around a consumer item that serves to contain, identify, describe, protect, display, promote
- any location that you use to deliver your business
- a method a company uses to sell products/services
12 Clues: to promote growth and boost revenue. • a recognisable subset of economic services • bringing new products or services to market • to influence people to buy your product/service • any item or service you sell to serve a customer • a method a company uses to sell products/services • any location that you use to deliver your business • ...
Branding 3 2025-12-02
Across
- customer-based brand equity is customers reacting more favorably to presence of brand.
- Brand _ _ _ _ _ _ _ _ _ _ _ Influences consumer at point of sale.
- lack of purchase _ _ _ _ _ _ _ _ is when customers don’t care about the product or service.
- customer-based brand equity is ccustomers reacting negatively to presence of brand
- measure of the perceived worth of a brand or product in the eyes of consumers
Down
- based brand equity is approach from brand equity from the perspective of the customer
- effect that in brand equity arises from differences in customer response
- purchase _ _ _ _ _ _ _ _ _ _ _ opportunity is when customers don’t have thetime or face some other constraint such that they cannot make a more deliberate or thoughtful brand choice
- name, term, sign,symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.
- involvement results when consumers lack either purchase motivation, purchase ability or purchase opportunity
- Brand _ _ _ _ _ _Influences consumer decisions made away from the point of purchase.
- The highest level of the brand hierarchy.
- lack of purchase _ _ _ _ _ _ _is when customers don’t know anything else about the brands in a category
13 Clues: The highest level of the brand hierarchy. • Brand _ _ _ _ _ _ _ _ _ _ _ Influences consumer at point of sale. • effect that in brand equity arises from differences in customer response • measure of the perceived worth of a brand or product in the eyes of consumers • customer-based brand equity is ccustomers reacting negatively to presence of brand • ...
Safelite Excellence Crossword Puzzle 2016-03-12
Across
- THINK _____ FIRST
- Lane Departure _____
- These accounts have contracted service times
- RAIN _____
- HEADS UP_____
- IT IS VERY IMPORTANT TO QUOTE _____
- _____ glass will shatter into hundreds of pieces
- _____ Coating - A water resistant coating applied to glass
- never choose the _____ slider if not prompted by SV2
- EXCELLENCE IN _____
- Our technicians are trained to provide you a quality _____
- _____ Interlayer
- People like others who they have things in common with.
- enjoy the _____ of our mobile service
- BEST OF______
- _____ LIFETIME WARRANTY
- CREATE CUSTOMER _____
- The windshield is one of the most important _____ reinforcement components
- _____ quantity: People tend to want what they think they can’t have
Down
- ALWAYS ASK FOR THE _____
- _____ DROP BOX
- People like those that flatter them.
- Only for Federal Government vehicles, NOT State or City
- MUTUAL _____
- We make windshields in _____, North Carolina
- _____ credit card as the payment type.
- NATIONAL LIFETIME _____
- We fully _____ your vehicle while performing the work.
- IS THE MOST THE INSURED WOULD PAY
- _____ DRIVEN
- If the ____ breaks, the glass will not move up and down.
- ALWAYS SELECT OEM OR "BRANDED"
- Associates who verify insurance orders
- the strongest and longest lasting _____ in the market
- FIRST NOTICE OF _____
- _____ AN OPPORTUNITY
- People tend to relate to and be comfortable with people who are similar to them
- _____ Mirror
- USE "_____" INSTEAD OF "PROBLEM"
- thank you for _____. I appreciate your patience
- LAYERED GLASS
- On every call make the effort to document a ____ number
- Associates who take calls from other glass companies who wish to purchase Safelite glass
- Limited Availability Part
44 Clues: RAIN _____ • MUTUAL _____ • _____ DRIVEN • _____ Mirror • HEADS UP_____ • LAYERED GLASS • BEST OF______ • _____ DROP BOX • _____ Interlayer • THINK _____ FIRST • EXCELLENCE IN _____ • Lane Departure _____ • _____ AN OPPORTUNITY • FIRST NOTICE OF _____ • CREATE CUSTOMER _____ • NATIONAL LIFETIME _____ • _____ LIFETIME WARRANTY • ALWAYS ASK FOR THE _____ • Limited Availability Part • ...
Sports Marketing 2023-11-21
Across
- a thing that happens in a specific location in which the hosters try to market to get people to attend or view.
- a support a customer has for a company in which they may refuse to use competitors products
- flow of fans out of a location where the event is held
- a digital or tangible item which gives the holder of it a certain right to go to an event
- where customers view, buy, or find out about a product
- any type of tool used to inform the audience about something with the intent to sell it
- flow of fans into a location where the event is held
- an activity involving physical effort competing individually or a team.
- a mark that visually identifies with your company
- an activity or business in which you promote something with the goal of selling it
- a place where an event is held
- practice or technique to bring attention to or to promote something, commercials
- a memorable phrase used to distinguish a brand
Down
- synonym: concept. Promotion of this is when something tries to get multiple people to follow it or think of it
- an event or performance with the intent to amuse viewers
- a humanized character that represents a brand
- Something that distinguishes a company from their competitors
- someone who uses the product or service
- someone who buys the product or service
- when people attending an event leave their vehicles in a specific place
- an intangible activity in which customers purchase, ex: gardening company
- tangible products in which a company strives to sell
- an activity or business in which a business decides the amount required as payment in which it will sell something
- when businesses collaborate and promote each other
24 Clues: a place where an event is held • someone who uses the product or service • someone who buys the product or service • a humanized character that represents a brand • a memorable phrase used to distinguish a brand • a mark that visually identifies with your company • when businesses collaborate and promote each other • flow of fans into a location where the event is held • ...
Crossword 2017-08-30
Across
- Fresh fruit, nuts, or ice-cream served at the end of a dinner
- we may also call it like a check
- a place where you can buy and eat a meal
Down
- a request made by a customer at a restaurant for a portion of food
- the help provided to a customer by someone who works in a restaurant
- the first course of a meal
- a list of the food that you can eat in a restaurant
- to give money to someone for service
8 Clues: the first course of a meal • we may also call it like a check • to give money to someone for service • a place where you can buy and eat a meal • a list of the food that you can eat in a restaurant • Fresh fruit, nuts, or ice-cream served at the end of a dinner • a request made by a customer at a restaurant for a portion of food • ...
Getting to know CSD 2022-02-28
Across
- CSD _______hosts a job board for Deaf and HOH looking for employment opportunities
- CSD' s two call center divisions are CapTel and _____
- Quality freelance services for your business can be obtain through _______
- At CSD we believe in working towards an _____ and just world
Down
- CSD SVF is growing the Deaf________
- CSD Unites: Because communication _______ people
- CSD Professional Services is building an __________ business and brand because diversity and inclusion are for everybody
- CSD connects works within your customer service dept. to provide customer service in _____
8 Clues: CSD SVF is growing the Deaf________ • CSD Unites: Because communication _______ people • CSD' s two call center divisions are CapTel and _____ • At CSD we believe in working towards an _____ and just world • Quality freelance services for your business can be obtain through _______ • ...
Crossword AWS Resources 2024-11-30
Across
- service that helps you securely control access to AWS resources
- service that enables you to build and run applications that use Apache Kafka to process streaming data
- It is a service that provides secure, rugged devices, so you can bring AWS computing and storage capabilities to your edge environments, and transfer data into and out of AWS
- It provides a unified user interface, enabling you to easily manage your software development activities in one place
- It uses an authentication device that continuously generates random, six-digit, single-use authentication codes
- Object storage built to retrieve any amount of data from anywhere
- It is a virtual private server (VPS) provider that provides developers with compute, storage, and networking resources and capacity to deploy and manage websites and web applications
- It is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages that are ready to deploy
- It helps developers analyze and debug production, distributed applications, such as those built using a microservices architecture
- service that provides message delivery from publishers to subscribers
Down
- service that extends AWS infrastructure, services, APIs, and tools to customer premises
- It is a service that allows developers to create applications that run on 5G networks with low latency
- It is a fully managed source control service that hosts secure Git-based repositories
- It collects and processes large streams of data records in real time
- It is a managed orchestration service for Apache Airflow, to setup and operate data pipelines in the cloud at scale
- collections of users and have policies attached to them
- It is an easy-to-manage relational database service optimized for total cost of ownership
- It is a content delivery network (CDN) that allows you to store (cache) your content at “edge locations” located around the world
- serverless compute engine for containers that works with both Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS)
- It is a document that defines a set of permissions and specifies which AWS resources those permissions grant access to
- It defines a set of permissions and access policies that determine what actions a user or AWS service can take
21 Clues: collections of users and have policies attached to them • service that helps you securely control access to AWS resources • Object storage built to retrieve any amount of data from anywhere • It collects and processes large streams of data records in real time • service that provides message delivery from publishers to subscribers • ...
UBET 1 Test Crossword 2016-08-11
Across
- Parent Company
- _ _ _ _ Marquez (Moto GP Champion)
- New building street name
- Three Time Melbourne Cup Winner
- Man at the top
- Nearest UBET Agency to Albion
- CCC Betting Application
- Brisbane _ _ _ n _ _ _
- First female jockey to win a Melbourne Cup
- Dynamic _ _ _ Offer
- Duel Track Brisbane (Gallop & Greyhounds)
Down
- Adelaide AFL Premiers 97 & 98
- Company name
- Adelaide Feature Race Course
- Sunday 2nd October _ _ _ _ _ _ _ Stakes Day
- Golf player Jason _ _ _
- Recently re-opened Brisbane Gallop track
- GM Customer Service
- NBA Team _ _ _ Warriors
- Lotteries New Name
- 2016 NRL Premiership team
21 Clues: Company name • Parent Company • Man at the top • Lotteries New Name • GM Customer Service • Dynamic _ _ _ Offer • Brisbane _ _ _ n _ _ _ • Golf player Jason _ _ _ • NBA Team _ _ _ Warriors • CCC Betting Application • New building street name • 2016 NRL Premiership team • Adelaide Feature Race Course • Adelaide AFL Premiers 97 & 98 • Nearest UBET Agency to Albion • ...
SPELLING WORDS 2023-05-22
Across
- to desire one thing over another
- The accident __ around 3:30PM.
- A serious/unexpected/dangerous situation
- To notice or watch carefully
- Drapery we hang over windows
- We have __ hair.
- Another name for a store/restaurant
- Items that fill your house
- To buy something
- To want something to drink
Down
- To be anxious about something
- Furry, outdoor animal
- Our waitress had great customer __.
- Of, or belonging to a particular person
- To mention
- The most unpleasant
- To disrupt
- A soft, indistinct sound
- Happening now
- very important
20 Clues: To mention • To disrupt • Happening now • very important • We have __ hair. • To buy something • The most unpleasant • Furry, outdoor animal • A soft, indistinct sound • Items that fill your house • To want something to drink • To notice or watch carefully • Drapery we hang over windows • To be anxious about something • The accident __ around 3:30PM. • to desire one thing over another • ...
cool 2023-12-19
Across
- Adidas
- the action or fact of going in or entering.
- Nittany Lion
- Only buying nike
- how much to charge
- how to market
- hover cars
- dollar dog night
- a place or means of going out
- Swooosh
- BJC
- travis scott concert
- baseball lessons
- Shopping at DICKS
Down
- Beaver stadium
- "Just do it"
- nike
- Eating food
- Parking lot
- concerts, ect..
- trying to sell your product
- how to get into a game
- baseball glove
- basketball,football,soccer,golf
24 Clues: BJC • nike • Adidas • Swooosh • hover cars • Eating food • Parking lot • "Just do it" • Nittany Lion • how to market • Beaver stadium • baseball glove • concerts, ect.. • Only buying nike • dollar dog night • baseball lessons • Shopping at DICKS • how much to charge • travis scott concert • how to get into a game • trying to sell your product • a place or means of going out • basketball,football,soccer,golf • ...
Market Map 2024-01-27
Across
- The marketing strategy focusing on increasing customer loyalty.
- The marketing strategy targeting a specific geographic location.
- The practice of creating connections through emotions.
- The marketing metric measuring the average order value.
- The stage in the product life cycle where sales peak.
- The abbreviation for the four Ps.
- The marketing strategy of offering multiple products together.
- The percentage of total market sales captured by a brand.
- The pricing strategy involving low initial prices.
- The process of analyzing strengths, weaknesses, opportunities, and threats.
- The 'C' in the four Ps of the marketing mix that involves understanding and meeting the needs of the target market.
- The process of introducing new products.
- The set of activities to move products from producer to consumer.
- The marketing strategy based on the product's cost
- The buying behavior for personal consumption.
- The stage in the product life cycle with increasing sales.
- The marketing metric measuring customer acquisition cost.
- The set of tools used to communicate with customers.
- The strategy of selling directly to consumers.
- The marketing strategy that targets a specific group.
- The marketing metric measuring the percentage of people taking action.
- The element of the marketing mix that involves determining the right price for a product or service
- The marketing strategy of increasing prices over time.
- The marketing strategy focusing on a narrow market.
Down
- The marketing strategy focusing on long-term relationships.
- The process of gathering information about the market.
- The marketing strategy targeting a specific demographic group.
- The visual representation of the customer journey.
- The marketing strategy targeting a specific group based on shared characteristics.
- The marketing mix component that focuses on creating and promoting a positive image for a product or brand.
- The set of beliefs associated with a brand.
- The marketing mix element that encompasses the features, design, and quality of a product
- The process of adapting a product to meet different countries' standards.
- The concept that emphasizes consistent customer experiences.
- The process of creating a positive customer experience.
- The measure of a product's profitability.
- The pricing strategy based on perceived value.
- The marketing metric measuring customer loyalty.
- The marketing metric measuring the number of times an ad is shown.
- The marketing approach focusing on the entire market.
- The marketing strategy of setting prices just below even values.
- The practice of analyzing and managing customer interactions.
- The marketing approach focusing on customer needs.
- The process of turning potential customers into actual customers.
- The marketing strategy of using multiple channels.
- The stage of the product life cycle where sales and profits start to decline.
- The concept of satisfying customer needs.
- The marketing strategy of entering new markets.
- The analysis of external factors affecting a company.
- The practice of promoting positive company images.
50 Clues: The abbreviation for the four Ps. • The process of introducing new products. • The measure of a product's profitability. • The concept of satisfying customer needs. • The set of beliefs associated with a brand. • The buying behavior for personal consumption. • The pricing strategy based on perceived value. • The strategy of selling directly to consumers. • ...
CrossWEED Wednesday 2023-03-21
Across
- Garlic Mushrooms & Onions
- Comes from Lemons/Limes
- Plant We Killed
- $200 Bong
- What Falls From Our Ceiling
- Electronic Dab Rig
- Rick Simpson Oil
- Strains Fit In The Bud Bar
- Indacouch
- Neissa's Favorite Color
- THC
- Food Weed
Down
- Most Common Terpene
- Jerry's Nose Gauge Size
- Activia
- Peppery Terpene
- Montana's Middle Name
- Customer Service Motto
- Most Expensive Bongs
- A Strain We Don't Have
- Papers With Metal
- Weed Nickname
- A Great Way To Boost Flower
- Middle Ground
24 Clues: THC • Activia • $200 Bong • Indacouch • Food Weed • Weed Nickname • Middle Ground • Peppery Terpene • Plant We Killed • Rick Simpson Oil • Papers With Metal • Electronic Dab Rig • Most Common Terpene • Most Expensive Bongs • Montana's Middle Name • Customer Service Motto • A Strain We Don't Have • Jerry's Nose Gauge Size • Comes from Lemons/Limes • Neissa's Favorite Color • Garlic Mushrooms & Onions • ...
laptop What we service 2015-08-26
Across
- Store data elsewhere
- everything in one
- Your mobile friend
- The name to know
- most important asset
- random access memory
- Where we are based
- hated by all
- Replace broken hardware
Down
- the power
- We come to you
- Renew operating system
- Your not so mobile friend
- We remotely fix
- Clean hard drive
- just a nibble
- heart of computer
- our price
- Ensure optimal performance
- making it better
- zeros and ones to make things work
- what we aim for
22 Clues: the power • our price • hated by all • just a nibble • We come to you • We remotely fix • what we aim for • Clean hard drive • The name to know • making it better • everything in one • heart of computer • Your mobile friend • Where we are based • Store data elsewhere • most important asset • random access memory • Renew operating system • Replace broken hardware • Your not so mobile friend • ...
laptop What we service 2015-08-26
Across
- Store data elsewhere
- everything in one
- Your mobile friend
- The name to know
- most important asset
- random access memory
- Where we are based
- hated by all
- Replace broken hardware
Down
- the power
- We come to you
- Renew operating system
- Your not so mobile friend
- We remotely fix
- Clean hard drive
- just a nibble
- heart of computer
- our price
- Ensure optimal performance
- making it better
- zeros and ones to make things work
- what we aim for
22 Clues: the power • our price • hated by all • just a nibble • We come to you • We remotely fix • what we aim for • Clean hard drive • The name to know • making it better • everything in one • heart of computer • Your mobile friend • Where we are based • Store data elsewhere • most important asset • random access memory • Renew operating system • Replace broken hardware • Your not so mobile friend • ...
cool 2023-12-19
Across
- Adidas
- the action or fact of going in or entering.
- Nittany Lion
- Only buying nike
- how much to charge
- how to market
- hover cars
- dollar dog night
- a place or means of going out
- Swooosh
- BJC
- travis scott concert
- baseball lessons
- Shopping at DICKS
Down
- Beaver stadium
- "Just do it"
- nike
- Eating food
- Parking lot
- concerts, ect..
- trying to sell your product
- how to get into a game
- baseball glove
- basketball,football,soccer,golf
24 Clues: BJC • nike • Adidas • Swooosh • hover cars • Eating food • Parking lot • "Just do it" • Nittany Lion • how to market • Beaver stadium • baseball glove • concerts, ect.. • Only buying nike • dollar dog night • baseball lessons • Shopping at DICKS • how much to charge • travis scott concert • how to get into a game • trying to sell your product • a place or means of going out • basketball,football,soccer,golf • ...
business and economics 2025-06-10
Across
- customer
- money the bank gives for have money in an account
- regular payment for doing work
- Consumers ability to purchase a product
- activities that a company proforms
- The right as a consumer
- a car
- shops in flemington
- The stuff you are allowed as a consumer
- something to survive
Down
- Apple
- a person who provides the product
- The cost required for something
- a boat
- Iphone
- money towards something
- The amout of goods
- what we miss out on
- Consumer comission
- Money or organization will earn
20 Clues: Apple • a car • Iphone • customer • a boat • The amout of goods • Consumer comission • what we miss out on • shops in flemington • something to survive • The right as a consumer • money towards something • regular payment for doing work • The cost required for something • Money or organization will earn • a person who provides the product • activities that a company proforms • ...
business and economics 2025-06-10
Across
- customer
- money the bank gives for have money in an account
- regular payment for doing work
- Consumers ability to purchase a product
- activities that a company proforms
- The right as a consumer
- a car
- shops in flemington
- The stuff you are allowed as a consumer
- something to survive
Down
- Apple
- a person who provides the product
- The cost required for something
- a boat
- Iphone
- money towards something
- The amout of goods
- what we miss out on
- Consumer comission
- Money or organization will earn
20 Clues: Apple • a car • Iphone • customer • a boat • The amout of goods • Consumer comission • what we miss out on • shops in flemington • something to survive • The right as a consumer • money towards something • regular payment for doing work • The cost required for something • Money or organization will earn • a person who provides the product • activities that a company proforms • ...
Preventing PPC 2014-04-26
Across
- One of the Code of Conduct categories (hint: Customer ________)
- Compliance opportunity if we discourage a credit line increase (hint: it is a reg)
- This critical opportunity can cause customer confusion (hint: not correct)
- One of the Code of Conduct categories
- Compliance opportunity when an account was not closed upon request
Down
- We need to use these in First Assist to service our clients
- One of the Code of Conduct categories (hint: Customer ______)
- Compliance opportunity explaining how payments apply (Two Words)
- One of the Code of Conduct categories
- This critical opportunity can cause a CM to call again (hint: you can't handle it)
- Compliance opportunity when APR is not described accurately (hint: it is a reg)
- Compliance opportunity when we do not 'opt out' correctly
- We always want to provide this for our clients (hint: Out of Wallet)
- We must disclose this to avoid declines
14 Clues: One of the Code of Conduct categories • One of the Code of Conduct categories • We must disclose this to avoid declines • Compliance opportunity when we do not 'opt out' correctly • We need to use these in First Assist to service our clients • One of the Code of Conduct categories (hint: Customer ______) • ...
Customer Day 2016-05-24
Across
- A customer, prospect or KBI who supports or recommends HSBC's services (8)
- Our chosen partner to conduct weekly feedback surveys, who will shortly launch a portal to see customers' responses (3)
- As part of HSBC's purpose, we connect ....... to opportunities (9)
- Independent feedback survey for customers (12)
- CMB's vision is for customers to never doubt the .... of HSBC (9)
- To exceed customers' expectations, we might need to go above and... (6)
Down
- As part of HSBC's purpose, we help people fulfil their hopes and ..... (6)
- Acknowledgement (11)
- What we'd like from all colleagues on their Customer Day (10)
- We might best empathise with our customers if we put ourselves in their ..... (5)
- We aspire to customer service ...... (10)
- Sharing ideas to stimulate success (12)
- A mirror, or the opportunity to pause and think (10)
13 Clues: Acknowledgement (11) • Sharing ideas to stimulate success (12) • We aspire to customer service ...... (10) • Independent feedback survey for customers (12) • A mirror, or the opportunity to pause and think (10) • What we'd like from all colleagues on their Customer Day (10) • CMB's vision is for customers to never doubt the .... of HSBC (9) • ...
AO SMITH 2025-06-18
Across
- INBOX
- WHAT WE CREATE TO BE ABLE TO ADD NOTES
- OUR BRAND
- WHERE WE NOTATE OUR CALLS
- WHERE WE RECEIVE EMAILS
- SERVICE
- AUTOMIC EMAILS ARE SENT
- ONLINE WAY TO COMMUNICATE WITH CUSTOMERS
- OUT OF STOCK
Down
- TEAM THAT COMMUNICATES WITH CX ONLINE
- WHEN WE SENT DEFECTIVE ITEMS FOR THE COST OF SHIPPING
- DELETES SPAM
- FIVE9
- MOST COMMON VENDOR WE USE
- REASON
- MONTHLY PROMOTIONS
- CUSTOMERS ACCOUNTS CAN BE FOUND
- WHERE WE ASK QUESTIONS OR COMMUNICATE WITH PEERS
18 Clues: INBOX • FIVE9 • REASON • SERVICE • OUR BRAND • DELETES SPAM • OUT OF STOCK • MONTHLY PROMOTIONS • WHERE WE RECEIVE EMAILS • AUTOMIC EMAILS ARE SENT • MOST COMMON VENDOR WE USE • WHERE WE NOTATE OUR CALLS • CUSTOMERS ACCOUNTS CAN BE FOUND • TEAM THAT COMMUNICATES WITH CX ONLINE • WHAT WE CREATE TO BE ABLE TO ADD NOTES • ONLINE WAY TO COMMUNICATE WITH CUSTOMERS • ...
Top Ten Set 1 2022-03-16
Across
- always finish a call with this item
- custom system that customers can use to stay up to date with their accounts
- the rubric we apply to every call to ensure excellent conversations
- seek to improve the conversation and customer experience through this conversation skill
Down
- these help us navigate and pinpoint customer issues with every call
- tool that teaches service tasks and other important information
- procedures we follow to identify callers and keep accounts secure
- the special Edge Verification process
- provide or show a customer alternate ways to enhance their FWB
- generally provides full coverage on KYC
10 Clues: always finish a call with this item • the special Edge Verification process • generally provides full coverage on KYC • provide or show a customer alternate ways to enhance their FWB • tool that teaches service tasks and other important information • procedures we follow to identify callers and keep accounts secure • ...
Activity : The Crossword Game 2017-04-19
Across
- ability to ____ customers
- is not the ability to wait BUT how you ACT while you’re waiting
- the act of communicating with people
- A party that receives or consumes goods or services
- you should know the basics of how your product _____
- one of the most important customer in Pryce Gas
Down
- Showing the worth of a person or task by giving undivided concentration/attention
- Great customer service results in a _________ of overall problems
- the opinion that people in general have about someone or something, or how much respect or admiration someone or something receives, based on past behavior or character
- go the extra ____
10 Clues: go the extra ____ • ability to ____ customers • the act of communicating with people • one of the most important customer in Pryce Gas • A party that receives or consumes goods or services • you should know the basics of how your product _____ • is not the ability to wait BUT how you ACT while you’re waiting • ...
Chapter 13.1 Key Terms Created by Dalton Polley 2016-01-06
Across
- A group of customers who share the same wants and needs.
- A pathway to direct products to consumers.
- Consists of place, place, price and promotion.
Down
- Involves one or more intermediaries.
- The process of creating, promoting, and presenting a product or service.
- A strategy to build customer relations.
- When goods and services are sold from the producerdirectly to the customer
- The point at which total; revenues, or sales, equal total costs and expenses of developing and offering a product or service.
8 Clues: Involves one or more intermediaries. • A strategy to build customer relations. • A pathway to direct products to consumers. • Consists of place, place, price and promotion. • A group of customers who share the same wants and needs. • The process of creating, promoting, and presenting a product or service. • ...
EBS Chapter 6 (Part I) 2024-07-04
Across
- A good staff is someone who shows q_______ customer service
- When customers are happy, they will r__________ the business to others
- What businesses do to make customers have a good experience
- When we help customers with problems, we have a p_____ s______ attitude
Down
- A place with buyers and sellers: B_________
- When customers get good service, they become happy and
- A person who buys things from you is also called a
- What we call it when customers keep coming back to us
8 Clues: A place with buyers and sellers: B_________ • A person who buys things from you is also called a • What we call it when customers keep coming back to us • When customers get good service, they become happy and • A good staff is someone who shows q_______ customer service • What businesses do to make customers have a good experience • ...
3rd year_TEST 2 (organisation + useful vocab 28/03) 2016-04-10
Across
- модель
- торговая точка
- модное слово
- information ... - поток информации
- продуктивный
- опрос, исследование
- предприятие
- ... structure горизонтальная структура организации
- демократичный
- самодисциплина
- дочерняя компания
- централизованный
- ... equipment устанавливать оборудование
- ... department юридический отдел
- ... relations отдел по связям с общественностью
- анонимный
- ... worker - профессионал, работающий на несколько компаний
- подрядчик
- ... centre сервисный центр
- отправка товара
- ... up contracts - составлять контракты
Down
- prepare ... готовить, просчитывать бюджет
- гибкий график
- ... and marketing отдел продаж и маркетинга
- профессиональный
- противоречивый
- децентрализованный
- сопоставимый
- иерархичный
- ... records of вести учет чело-либо
- удаленная работа, работа из дома
- ... centre распределительный центр
- финансовый отдел
- ... press releases выпускать пресс релизы
- put ... on - делать акцент на чем-либо
- ... out work отдавать работу на субподряд
- ... service отдел обслуживания клиентов
- ... staff обучать персонал
38 Clues: модель • анонимный • подрядчик • иерархичный • предприятие • модное слово • продуктивный • сопоставимый • гибкий график • демократичный • торговая точка • противоречивый • самодисциплина • отправка товара • профессиональный • финансовый отдел • централизованный • дочерняя компания • децентрализованный • опрос, исследование • ... staff обучать персонал • ... centre сервисный центр • ...
Week 6 - Supply Chain Design 2021-09-21
Across
- is a distributed database network that holds records of digital data and events in a way that makes them tamper-resistant.
- chain optimization is the process of ensuring that a supply chain operates at the highest levels of efficiency and effectiveness.
- is the building, acquiring, or moving of process capabilities from a domestic location to another country location while maintaining ownership and control.
- integration refers to acquiring capabilities toward distribution, or even customers.
- method determines the x and y coordinates (location) for a single facility.
- logistics (3PL) providers are businesses that provide integrated services that might include packaging, warehousing, inventory management, and transportation.
- structure of a supply chain is the configuration of resources such as suppliers, factories, warehouses, distributors, technical support centers, engineering design and sales offices, and communication links.
- to achieve more control.
- system produces only what is needed at upstream stages in the supply chain in response to customer demand signals from downstream stages.
- supply chains focus on flexibility and responsive service and are able to react quickly to changing market demand and requirements.
Down
- is the process of having suppliers provide goods and services that were previously provided internally.
- enterprise is an organization that sources, markets, and produces its goods and services in several countries to minimize costs, and to maximize profit, customer satisfaction, and social welfare.
- integration refers to acquiring capabilities toward suppliers.
- model is a linear optimization model that seeks to minimize the cost of shipping from sources such as factories to destinations such as warehouses or customer zones.
- management is the process of managing geographically dispersed service-providing facilities.
- manufacturer is a firm that specializes in certain types of goods producing activities, such as customized design, manufacturing, assembly, and packaging, and works under contract for end users.
- integration refers to the process of acquiring and consolidating elements of a value
- is the process of delaying product customization until the product is closer to the customer at the end of the supply chain.
- boundary is the point in the supply chain that separates the push system from the pull system.
- supply chains are designed for efficiency and low cost by minimizing inventory and maximizing efficiencies in process flow.
- is the process of moving operations back to a company’s domestic location.
- system produces goods in advance of customer demand using a forecast of sales and moves them through the supply chain to points of sale, where they are stored as finished-goods inventory.
22 Clues: to achieve more control. • integration refers to acquiring capabilities toward suppliers. • is the process of moving operations back to a company’s domestic location. • method determines the x and y coordinates (location) for a single facility. • integration refers to acquiring capabilities toward distribution, or even customers. • ...
Business 2016-05-22
Across
- who works with you
- #crear a new business
- #absorver una empresa
- unido
- filial
- lanzamiento de un producto
- who works for an organization
Down
- ...a job, business with, market research, well, badly
- #cerrar un negocio
- who buys sth in someplace
- who recieve a service from a professional person
- promocionar
- ...a deal, money, a decision, a loss, sbd rebundant
- cadena
14 Clues: unido • filial • cadena • promocionar • #cerrar un negocio • who works with you • #crear a new business • #absorver una empresa • who buys sth in someplace • lanzamiento de un producto • who works for an organization • who recieve a service from a professional person • ...a deal, money, a decision, a loss, sbd rebundant • ...a job, business with, market research, well, badly
H3, H4, & H5 2020-09-11
Across
- A model for managing a company’s interactions with its current and future customers; the use of technology to organize, automate, and synchronize sales, marketing, customer service, and technical support
- Effects that exist when an increase in the size or usage of a product expands the range of complementary products, which in turn increase the value and usage of the original product
- A group of customers acquired within the same time frame
- Purchase decisions in which consumers consider all of the attributes that are relevant, making trade-offs between and among those attributes
- Purchase decisions that require little effort, happen quickly, and are perceived by consumers as having low risk
- The set of assets linked to a brand’s name that adds to or subtracts from the value of that product or service
- The components of an effective marketing strategy, typically involving the 4Ps
- The total customer lifetimevalue (CLV) of current and future expected customers
- Valuing an asset using the time value of money
- Purchase decisions in which consumers settle for an alternative that is “good enough” or that passes some acceptable threshold
- Any point of contact between a buyer and a seller
- Purchase decisions in which consumers consider some, but not all, of a product’s attributes, and ignore potential tradeoffs between those attributes
Down
- Financial measure of the cost of capital for a company; a weighted average of cost of loans and equity
- The cost of funds used to finance a business, typically the cost of equity or the cost of debt (interest rate)
- A method to assess customer portfolio health by asking existing customers whether they will be likely to recommend your brand, on a scale of 0 to 10. It is calculated as the difference between the percentage of detractors (those who responded 0-6 on thee scale) and promoters (those who responded 9 or 10). Passives are those who responded 7 or 8
- Purchase decisions that entail a subjective liking for one option over another
- Purchase decisions in which consumers are motivated to purchase the best alternative they can
- The idea that people who are similar to one another are more likely to know each other in a social network
- Purchase decisions in which the buyer is fully engaged, the decision making tends to be effortful, the time frame tends to be relatively long, and the consequences of making a good versus a bad choice tend to be great and visible
- The expected value of a customer, consisting of future contributions (revenue less direct and attributable costs) and taking into account that the customer could leave in the future and time value of money
- One hundred percent minus the customer retention percentage rate
- The expected value of referrals by a customer
- Purchase decisions that entail a deliberative, information-based processing of relevant product characteristics
- A performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of investments
- The set of individuals who affect, influence, and take part in a decision to buy
25 Clues: The expected value of referrals by a customer • Valuing an asset using the time value of money • Any point of contact between a buyer and a seller • A group of customers acquired within the same time frame • One hundred percent minus the customer retention percentage rate • Purchase decisions that entail a subjective liking for one option over another • ...
The Sunglass Hut Experience Evolution 2021-07-19
Across
- We can sign our customers up using in the _____ in order to maintain connection with our customers
- The new sunglass Hut experience is about being customer ______
- Inviting our first customer: smile with _______
- When Dante walks into the store which brand does he walk directly to?
- Some of the reasons to invite your customer back include: Cleaning eyewear/adjust and fit/ ________/ store events/ new styles
- If a customer thanks you for finding a pair for you or states that they love them it can be a golden opportunity to _____ the sale
- Inviting our first customer: Show off your store with ____ in hand
- In the new Sunglass Hut Experience we stay connected in 'celebrate the visit' to build _______
- Melissa said she feels most confident to close a sale when the customer begins to ____ their head
- In the new Sunglass Hut Experience 'Connect' we always close the sale and keep ________
- Time to meet your customers: Jesse is trying to find the perfect _____
- Bridget said that it is very important for a customer to feel ______ after their purchase
- Capturing your customer's data is beneficial to your store because it builds a ________ experience
- We should always have an iPad in hand as it elevates the _______
- Inviting our first customer: Stop, drop and ______
- The art of asking questions: Don't _____ what they will say
- Building amazing connections: Ask questions and _____
- Morgan tends to give genuine _______ to the customer to reinforce that the pair looks good and to boost their self-confidence
- One of the next steps after completing this virtual classroom is to create ______ for this exciting new brand initiative
- Time to meet your customers: The best tool to connect with Jesse is the frame ______
Down
- Knowledge is power: Set the day with _____ and expectations
- During the connect phase, Annie suggested to ask if they do any ______ in order to build a stronger connection
- Knowledge is power: share learnings with your _____
- We keep evolving the sunglass hut experience in order to ________ the experience
- In the Host the Party section of the new sunglass hut experience we are encouraged to use _______ statements
- We should always have an iPad in hand as it ______ you as an associate
- Time to meet your customers: _____ is looking at different styles
- Building loyalty is important because it ______ repeat business
- Hosting the Party: you should always ______ where you were in the sale when re-engaging with a customer
- We are going to continue to evolve the sunglass Hut experience using digital and physical tools, ______ services, warm welcome and positive attitudes
- What service can we use to reassure Dante about his previous broken pair of glasses which his kids broke?
- Being warm and genuine with your welcome is so important because it sets the ____ for the entire experience
- The best tool to offer to a customer looking for different colour variations on a pair is ______
- The art of asking questions: Pay attention to non-_____ cues
- What did jasmine say she listens to during her morning routine to get ready for the day before work?
- Celebrate the memorable visit: ____ them back
- Another indicator mentioned that it may be time to close the sale is noticing that the customer is moving towards the ______
- Building loyalty is important because it provides valuable ________
38 Clues: Celebrate the memorable visit: ____ them back • Inviting our first customer: smile with _______ • Inviting our first customer: Stop, drop and ______ • Knowledge is power: share learnings with your _____ • Building amazing connections: Ask questions and _____ • Knowledge is power: Set the day with _____ and expectations • ...
Re$ubmitIt 2017-05-12
Across
- Recovers 100% of the check's ____
- Business customers can opt-out within ____ days
- Re$ubmitIt also creates a paper _____ for the state allowable fee
- Re$ubmitIt converts the check to an ____ transaction
- Checks returned "account closed" are not _____
Down
- 24/7 _____ access and toll free customer service
- New business customers are signed up _____
- Re$ubmitIt provides a _____ collections service for checks that do not clear after third attempt
- _____ service to recover checks and lost funds
- Re$ubmitIt is a check ______ company
10 Clues: Recovers 100% of the check's ____ • Re$ubmitIt is a check ______ company • New business customers are signed up _____ • _____ service to recover checks and lost funds • Checks returned "account closed" are not _____ • Business customers can opt-out within ____ days • 24/7 _____ access and toll free customer service • Re$ubmitIt converts the check to an ____ transaction • ...
MANUFACTURING AND MATERIAL MANAGEMENT 2025-05-08
Across
- Optimize inventory levels by accurately calculating_______ requirements.
- How many different product and service are offered.
- Openning stock planning is essential for____optimization.
- Opening stock planning,analyzing sales data, trends, and customer behavior
- Teams to respond quickly to changing tasks
Down
- To what extent the demand for the goods and service fluctuates.
- Teams to reflect on their workflow and make incremental.
- The amount of goods or service produced.
- Good communication and collaboration with suppliers.
- Flow and smooth progression of tasks.
10 Clues: Flow and smooth progression of tasks. • The amount of goods or service produced. • Teams to respond quickly to changing tasks • How many different product and service are offered. • Good communication and collaboration with suppliers. • Teams to reflect on their workflow and make incremental. • Openning stock planning is essential for____optimization. • ...
Restaurant 2023-08-05
Across
- A small dish served before the main course
- A selection of drinks, including water, juice, and soda, offered at a restaurant
- The style of cooking associated with a particular country or region
- A person who greets and leads customers to their tables at a restaurant
- The individual items used to prepare a dish or meal at a restaurant
- The list of dishes and drinks a customer chooses to eat at a restaurant
Down
- A set of instructions to prepare a specific dish
- The area where the food is prepared and cooked at a restaurant
- The assistance and attention provided to customers during their dining experience
- A person who serves food and drinks at a restaurant
- A piece of cloth used to clean your hands or mouth while eating
- A sweet dish served after the main course to satisfy the palate
- A self-service meal where customers serve themselves from a variety of dishes
- An eating utensil with a shallow bowl and a handle
- Someone who visits a restaurant to eat
15 Clues: Someone who visits a restaurant to eat • A small dish served before the main course • A set of instructions to prepare a specific dish • An eating utensil with a shallow bowl and a handle • A person who serves food and drinks at a restaurant • The area where the food is prepared and cooked at a restaurant • ...
i247 2024-07-24
11 Clues: - RCHNIV • - BMW and MINI • - rant and rave • - managing director • - army, police e.t.c • - customer service manager • - new line name coming 2024 • - every moving vehicle has these • - first ever line chesterfield took • - learning and development specialist • - the person to open chesterfield office
GTA Homephone 2023-09-13
Across
- If the customer chooses GTA as their Long-Distance carrier we can enable __________ to prevent unauthorized long-distance calls.
- refers to the facilities required in providing service to a customer from (point A) the nearest GTA pedestal to the home to (point B) the NID (inclusive of the NID).
- Permits you to initiate a trace of the last incoming call immediately after the call is terminated.
- A term we use when there is no service drop to a customer’s home.
Down
- Helps make phone service affordable and available to everyone.
- Uses the internet to make and receive calls
- A fee you pay to help pay for emergency services such as fire and rescue
- Will alert you if you are on the phone and another caller is trying to reach you.
- Allows you to dial the last outgoing call, whether the call was answered, unanswered, or busy.
- Uses copper lines
10 Clues: Uses copper lines • Uses the internet to make and receive calls • Helps make phone service affordable and available to everyone. • A term we use when there is no service drop to a customer’s home. • A fee you pay to help pay for emergency services such as fire and rescue • Will alert you if you are on the phone and another caller is trying to reach you. • ...
At Your Service Signature Moves and Commitments 2022-06-01
Across
- Our promise to put AT&T customers at the center of everything we do.(3 words)
- Listen carefully to their needs and say "I can help you with that."
- Be sure you’ve resolved the reason for their visit and ask, “Have I taken care of all your needs?"
- Respect our customers and their individual differences. Pick the right solution that delivers for the customer (3 words)
- Be yourself and be honest with your customers. Use clear, transparent and consistent language. (2 words)
- Coachable behaviors our customers will come to expect when they enter our stores (2 words)
- Go the extra mile to create those "wow" moments for our customers. (3 words)
Down
- Offer a great customer experience by discussing AT&T advantages like Signature & appreciation offers and our best deals for all customers.
- Review the Order Recap and Customer Service Summary; offer to email it to the customer.
- Do the work so our customer's don't have to. (2 words)
- Ask where they live, work, and play
- Walk them to the door and say, “Thank you for visiting and for being an AT&T customer!”
12 Clues: Ask where they live, work, and play • Do the work so our customer's don't have to. (2 words) • Listen carefully to their needs and say "I can help you with that." • Go the extra mile to create those "wow" moments for our customers. (3 words) • Our promise to put AT&T customers at the center of everything we do.(3 words) • ...
MPower-Crossword 2014-04-10
Across
- document approved by corporate setting rules and guidelines to setup and manage direct sales team (2 word)
- permitted to use the service (1 word)
- Average measure of the efficiency of production;ratio of output to inputs in production (1 word)
- model or tool that a company can develop to better understand the steps and stages that models scenario for customer leaving your service or product (2 word)
- pay after using the service
- Performance management tool for COOs; a semi-standard structured report, supported by CTQs and status of key action items (2 word)
- generation of consumer interest or inquiry into products or services of a business (2 word)
- purchased and yet did not use (2 word)
- a document with set of tasks, responsibilities, dependencies, milestones etc (2 word)
Down
- reduction or decrease in numbers, size, or strength (1 word)
- decrease in subscriber activity (2 word)
- acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies (1 word)
- driving force that causes the flux from desire to will in life (1 word)
- unhappy customer calling for the same reason (2 word)
- longest necessary path through a network of activities when respecting their interdependencies (2 word)
- phenomenon whereby something new and valuable is created (1 word)
- marketing and selling of products directly to consumers away from a fixed retail location (1 word)
- output or benefit generated by an individual or a team (1 word)
- data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs; core tool used to drive Six Sigma projects
- low hanging fruits; simple ideas of improvement implemented without data analysis (2 word)
20 Clues: pay after using the service • permitted to use the service (1 word) • purchased and yet did not use (2 word) • decrease in subscriber activity (2 word) • unhappy customer calling for the same reason (2 word) • reduction or decrease in numbers, size, or strength (1 word) • output or benefit generated by an individual or a team (1 word) • ...
NOC Crossword 2014-07-23
Across
- Uninvited Adult programming is considered a ____ severity event.
- This service requires two-way capability and only broadcasts shows when they are requested by a viewer or bandwidth is available for the program.
- PacWest ____ maintenance schedules are emailed nightly by Dennis Kee.
- The backbone of Cisco's digital video headend which provides management and control of digital broadband delivery system, hub devices (QAM,QPSK), interfacing with the billing system and authorizing set top boxes.
- Per the ticket lifecycle policy, tickets are now to be left in ____ status when closing.
- A _____ can be identified by a sudden spike in traffic between CMTS and Router.
- A method of delivering data to set top boxes through DOCSIS (high speed data) network.
- Low severity ____ tickets can be extended to 72 hours.
- Correct Access Team ownership can be identified under this tab in Big Brother.
Down
- When ____ hits become backed up, information is unable to process from the billing system to customer premise equipment (cpe).
- Device used to analyze, monitor, and troubleshoot SDV Networks.
- A ____ delivers SDV channels to service groups containing multiple channels across a single frequency.
- Tool in STORM used to calculate VOD customer impact per MSA.
- Management escalations begin after _____ minutes of no response from engaged fix agent.
- A loss of connectivity to a ____ results in a loss of HSD, voice, and two-way video services.
- Our one point of escalation for Content Ops on site engineering teams.
- A set of Motorola software applications which is a central point of configuring video services, channel maps, etc.
- Service impacting reports by BlackArrow Advertisements will be ticketed and escalated to ____.
- The NOC will not ack alarms in Foreseer for ____ Centers.
- SLO for Initial AP is ____ minutes.
20 Clues: SLO for Initial AP is ____ minutes. • Low severity ____ tickets can be extended to 72 hours. • The NOC will not ack alarms in Foreseer for ____ Centers. • Tool in STORM used to calculate VOD customer impact per MSA. • Device used to analyze, monitor, and troubleshoot SDV Networks. • Uninvited Adult programming is considered a ____ severity event. • ...
mix vocab 2023-02-16
Across
- The message channels used by a seller to promote a good/service/idea; ex)radio/television/newspapers/magazines/Internet
- The amount of satisfaction a good or service will provide a customer
- Specific actions that will be used to carry out strategies
- Marketing element referring to the various types of communications that marketers use to inform, persuade, or remind customers of their products
- mix The combination of the four elements of marketing—product/place/promotion/price.
- arrangement by which businesses/individuals can purchase now and pay later
- A fact or characteristic of the product
- An advantage consumers receive from using a product
- An objective or want that you plan to fulfill
- Plans of action for achieving goals and objectives
Down
- Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
- Any item that is used to produce goods and services
- Any paid form of nonpersonal presentation of ideas/images/goods/services
- degree of excellence of a good or service—how good it is
- A deduction from the price of goods
- Promotional activities other than advertising, personal selling, and publicity that stimulate customer purchases
- reward a business owner receives for taking the risk involved in investing in a business
- A philosophy of conducting business that is based on the belief that all business activities should be aimed toward satisfying consumer wants and needs while achieving company goals
- The money that a business spends
- Marketing element requiring marketers to determine the amount of money they will ask in exchange for their products
20 Clues: The money that a business spends • A deduction from the price of goods • A fact or characteristic of the product • An objective or want that you plan to fulfill • Plans of action for achieving goals and objectives • Any item that is used to produce goods and services • An advantage consumers receive from using a product • ...
Jims Formal Wear Puzzle 2019-09-27
Across
- what is our business shirt called ?
- We carry traditional, modern, ultra slim and ____?
- What color is the N8IC?
- Who typically answers extension 1079?
- How many paisley coats do we carry?
- Jims ______ wear.
- Who is the CSR team leader in Texas?
Down
- What color is the 742 Lastrada
- What type of fit is the 802 coat?
- Who is the regional manager for VI Service center
- What month is Customer Service week in?
11 Clues: Jims ______ wear. • What color is the N8IC? • What color is the 742 Lastrada • What type of fit is the 802 coat? • what is our business shirt called ? • How many paisley coats do we carry? • Who is the CSR team leader in Texas? • Who typically answers extension 1079? • What month is Customer Service week in? • Who is the regional manager for VI Service center • ...
7.1 Travel Accommodation for Any Budget 2025-04-27
Across
- palvelu
- teräs
- kotoisa
- vedenkeitin
- puisto
- jääkaappi
- monta
- päivittäin
- asiakas
- vuosikymmen
- pitää parempana
- villieläimistö
- päättää
- nauttia
- tilava
- varata
- kylpyhuone
- tarjoten näkymän
- remontoida
- kirjailija
- elokuu
- villi luonto
Down
- pakastin
- palaute
- huvila
- kaupungin siluetti
- maisema, näkymä
- mainos
- vaihdella, kattaa
- poreallas
- jäädä, olla yötä
- tähtikirkas
- petivaatteet
- hinta
- ikkuna
- vaeltaa
- uima-allas
- tiskikone
- ruostumaton
- herkullinen
- mukavuus
- paikallinen
- koko
- sohva
- silta
- vuokrata
- vieras
47 Clues: koko • teräs • hinta • monta • sohva • silta • huvila • mainos • puisto • ikkuna • tilava • varata • vieras • elokuu • palaute • palvelu • kotoisa • vaeltaa • asiakas • päättää • nauttia • pakastin • mukavuus • vuokrata • poreallas • jääkaappi • tiskikone • uima-allas • päivittäin • kylpyhuone • remontoida • kirjailija • tähtikirkas • vedenkeitin • ruostumaton • herkullinen • vuosikymmen • paikallinen • petivaatteet • villi luonto • villieläimistö • maisema, näkymä • ...
business and economics 2025-06-10
Across
- customer
- money the bank gives for have money in an account
- regular payment for doing work
- Consumers ability to purchase a product
- activities that a company proforms
- The right as a consumer
- a car
- shops in flemington
- The stuff you are allowed as a consumer
- something to survive
Down
- Apple
- a person who provides the product
- The cost required for something
- a boat
- Iphone
- money towards something
- The amout of goods
- what we miss out on
- Consumer comission
- Money or organization will earn
20 Clues: Apple • a car • Iphone • customer • a boat • The amout of goods • Consumer comission • what we miss out on • shops in flemington • something to survive • The right as a consumer • money towards something • regular payment for doing work • The cost required for something • Money or organization will earn • a person who provides the product • activities that a company proforms • ...
Financial Terms Crossword 2014-08-05
Across
- The cost of borrowing money on a loan or earning money on an interest-bearing account
- A physical check performed by an auditor to check that everything is accounted for correctly
- An asset purchased for the purpose of earning money such as shares
- The value of ownership interest in the business. Calculated by deducting liabilities from assets
- A document provided to a customer to request payment for a good/service received
- The fixed costs associated with operating a business such as rent
Down
- A lending term used when a customer purchases a good or service with an agreement to pay at a later date
- A financial obligation or amount owed
- The process of expensing an asset over a period of time. An asset is depreciated to spread the cost of the asset over its useful life
- Things you own. These can be cash or something that can be turned into cash such as property
- A person or business that allows you to purchase a good or service with an agreement to pay at a later date
- A person or business that owes you money
- The actual good or materials a business currently has on hand
13 Clues: A financial obligation or amount owed • A person or business that owes you money • The actual good or materials a business currently has on hand • The fixed costs associated with operating a business such as rent • An asset purchased for the purpose of earning money such as shares • A document provided to a customer to request payment for a good/service received • ...
SERVICE EXCELLENCE 2024-08-05
5 Clues: SOMETHING YOU CAN TOUCH AND SEE • SOMETHING YOU CANNOT TOUCH OR SEE • OUTSTANDING SERVICE PROVIDED TO A CUSTOMER • SERVICE PROVIDED TO MEET THE NEEDS OF CUSTOMERS • WORK THAT IS DONE TO SERVE OR PROVIDE SERVICE TO ANOTHER PERSON
Today's Crossword 2025-09-19
Across
- Channel and SMB brand
- Enterprise FSM platform
- In-vehicle cameras used for safety and driver coaching
- Device used to monitor vehicle and asset location
Down
- Customer survey and score after a case is closed
- Records driving time and hours of service
- Abbreviation for our company name
- Canadian telematics brand
- Technology that powers fleet tracking and management
- FSM software platform that integrates with our telematics solutions
- Abbreviation for field service management
11 Clues: Channel and SMB brand • Enterprise FSM platform • Canadian telematics brand • Abbreviation for our company name • Records driving time and hours of service • Abbreviation for field service management • Customer survey and score after a case is closed • Device used to monitor vehicle and asset location • Technology that powers fleet tracking and management • ...
Travelers' Customer Service Week 2021-09-27
Across
- the assistance and advice provided by a company to those people who buy or use its products or services
- each of us plays a vital role in delivering on the Travelers ___
- customer service week is an ___ celebration dedicated to recognizing the tremendous work we provide on behalf of our customers
- Often referred to as the ___ face of travelers, our service representatives are responsible for executing on the Travelers Promise
Down
- The ___ page is a good place to find plenty of info on Customer Service Week
- everything is better under the ___
- ___ insurance covers individuals against loss resulting from death, injury, or loss of property
- the power of travelers is ___
8 Clues: the power of travelers is ___ • everything is better under the ___ • each of us plays a vital role in delivering on the Travelers ___ • The ___ page is a good place to find plenty of info on Customer Service Week • ___ insurance covers individuals against loss resulting from death, injury, or loss of property • ...
Business Positioning and International Marketing 2025-04-11
Across
- A method used to evaluate a company’s strengths, weaknesses, opportunities, and threats.
- What makes a product or service different from others on the market.
- A company that supports new businesses by providing resources like funding, mentorship, and networking.
- Part of a UVP that explains how a product solves a problem or improves the customer’s life.
Down
- A marketing approach that adapts to local preferences, culture, and customer needs.
- A marketing approach where the same strategy is used across all international markets.
- A benefit or advantage a customer gets from using a product or service.
- A short statement that explains what makes a product or service valuable and different from competitors.
8 Clues: What makes a product or service different from others on the market. • A benefit or advantage a customer gets from using a product or service. • A marketing approach that adapts to local preferences, culture, and customer needs. • A marketing approach where the same strategy is used across all international markets. • ...
Cities 2023-04-17
Across
- We've decided to ___ the bathroom to give it a more contemporary look.
- The artist is attempting to _____ the colors of a sunset in their painting.
- "If you're going to risk your ____, make sure the reward is worth it."
- When you're stuck in traffic, a mobile phone's an absolute ______.
- The company is undergoing a complete ___ of its customer service department.
- The skin has the ability to _____ itself after sustaining an injury.
- His face went pale and he _____ over, clutching his chest in agony.
Down
- The local government is working to ___ the abandoned building for use as a community center.
- The school board decided to ____ the original dress code policy.
- After a few days at the spa, I felt like a new person - refreshed and _______.
- People were gathering all over the ____ to protest the decision.
- The company has _____ its reputation of providing top-notch customer service.
- We must work together to _____ peace in this region.
- There were small villages ____ around the countryside.
- He was skeptical at first, but he decided to give it a ____.
15 Clues: We must work together to _____ peace in this region. • There were small villages ____ around the countryside. • He was skeptical at first, but he decided to give it a ____. • The school board decided to ____ the original dress code policy. • People were gathering all over the ____ to protest the decision. • ...
Product Differentiation 2025-10-30
Across
- The amount of money that a customer has to pay for a product
- The components, ingredients or characteristics of a good or service
- An improvement of a product
- The degree to which the business and/or product contributes to a easy and effortless way of life to customers
Down
- A new product
- Any type of marketing communication used to inform or persuade target audiences
- Perceptions by the customer about the benefit, worth or usefulness of a product relative to its cost.
- Staff communication, interpersonal skills
8 Clues: A new product • An improvement of a product • Staff communication, interpersonal skills • The amount of money that a customer has to pay for a product • The components, ingredients or characteristics of a good or service • Any type of marketing communication used to inform or persuade target audiences • ...
Toan's Marketing Crosswords 2022-01-21
Across
- “Free” advertising
- target market variables such as age, gender, education
- Variety of Payment
- The image of the companies
- consumers make educated buying
- What will you sell?
Down
- Paid promotion for a product
- product available at a certain time
- The physical movement, storage, tracking or transfer of ownership of a good
- advertising phrase
- The planning, pricing, promotion, selling
- The service that make it capable of satisfying our wants or needs
- Communicates information about products, services, images or ideas to customers or clients.
- Making a product or changing a product to make it more useful
- The amount to charge a customer for a good or service.
- a product where customers can buy it conveniently
16 Clues: advertising phrase • “Free” advertising • Variety of Payment • What will you sell? • The image of the companies • Paid promotion for a product • consumers make educated buying • product available at a certain time • The planning, pricing, promotion, selling • a product where customers can buy it conveniently • target market variables such as age, gender, education • ...
E-Cell IIT BHU Newsletter 2022-07-26
Across
- The act of being an entrepreneur and creating a business
- the amount of countable or measurable products expressed as a numberical value
- a business containing fewer than 500 employees
- Someone who provides money or resources for a business
- Money made in a business after expenses
- who manages and takes on the risk of starting a new business
Down
- Customers desire for a product or service
- Placing a number value/worth on a product
- the purpose and work a business hopes to accomplish
- one who purchases a product or service
- work done for pay that benefits someone else
- something produced or manufactured to be sold
12 Clues: Money made in a business after expenses • Customers desire for a product or service • Placing a number value/worth on a product • one who purchases a product or service • Someone who provides money or resources for a business • something produced or manufactured to be sold • The act of being an entrepreneur and creating a business • ...
Activity : The Crossword Game 2017-04-19
Across
- you should know the basics of how your product _____
- go the extra ____
- Showing the worth of a person or task by giving undivided concentration/attention
- ability to ____ customers
- It’s cheaper to retain customers than acquire new ones
Down
- the act of communicating with people
- is not the ability to wait BUT how you ACT while you’re waiting
- A party that receives or consumes goods or services
- the opinion that people in general have about someone or something, or how much respect or admiration someone or something receives, based on past behavior or character
- Great customer service results in a _________ of overall problems
- one of the most important customer in Pryce Gas
11 Clues: go the extra ____ • ability to ____ customers • the act of communicating with people • one of the most important customer in Pryce Gas • A party that receives or consumes goods or services • you should know the basics of how your product _____ • It’s cheaper to retain customers than acquire new ones • is not the ability to wait BUT how you ACT while you’re waiting • ...
Customer Day 2016-05-24
Across
- We might best empathise with our customers if we put ourselves in their ..... (5)
- We aspire to customer service ...... (10)
- Independent feedback survey for customers (12)
- Acknowledgement (11)
- Our chosen partner to conduct weekly feedback surveys, who will shortly launch a portal to see customers' responses (3)
- As part of HSBC's purpose, we help people fulfil their hopes and ..... (6)
- CMB's vision is for customers to never doubt the .... of HSBC (9)
Down
- As part of HSBC's purpose, we connect ....... to opportunities (9)
- Sharing ideas to stimulate success (12)
- A customer, prospect or KBI who supports or recommends HSBC's services (8)
- A mirror, or the opportunity to pause and think (10)
- What we'd like from all colleagues on their Customer Day (10)
- To exceed customers' expectations, we might need to go above and... (6)
13 Clues: Acknowledgement (11) • Sharing ideas to stimulate success (12) • We aspire to customer service ...... (10) • Independent feedback survey for customers (12) • A mirror, or the opportunity to pause and think (10) • What we'd like from all colleagues on their Customer Day (10) • CMB's vision is for customers to never doubt the .... of HSBC (9) • ...
Advertising - Normal difficulty 2023-03-22
Across
- EERVICS An activity or action that is performed to benefit a customer or client
- ZNIAGAME A publication that contains articles, stories, and advertisements
- LALTYOO A preference to a particular brand or company
- DRABN A unique symbol, design or name that represents a company or product
- TPORFI The financial gain that is earned from a business transaction or investment
- AIVETDRES To publicly promote or make known a product or service
- CTPUROD An item that is created or manufactured for sale
- NYCPOMA An entity that produces and sells goods or services
- RESLLE A person or company that promotes and sells goods or services
- GNCAMAPI A coordinated effort to promote or sell a product or service
Down
- IDIGTAL Referring to electronic technology that involves the use of computers or other devices
- ETYBILCE A famous person who is paid to endorse a product or service
- SDEIGNER A person who creates images for advertisements or products
- IUDNAEC The group of people who are targeted by a particular advertisement or campaign
- OONMPTIRO An effort to increase awareness and sales of a product or service
- DAPRSUEE To convince or influence someone to take a particular action, often by appealing to emotions or logic
- SGNDEI The process of creating visual or graphic representations of a product or service
- A unique symbol or emblem that represents a company or product
- KIGTMENAR The business activity of promoting and selling products or services
19 Clues: LALTYOO A preference to a particular brand or company • CTPUROD An item that is created or manufactured for sale • NYCPOMA An entity that produces and sells goods or services • A unique symbol or emblem that represents a company or product • AIVETDRES To publicly promote or make known a product or service • ...
Business Week Crossword 2021-02-17
Across
- Customer’s desire for a good or service
- money left after sales
- One who purchases a good or service
- putting money into something to make a profit
- The action of buying a good or service
- How a company encourages people to buy their products, services or ideas
Down
- An individual who creates a new business
- Money paid at a particular rate for the use of money lent
- A business owned and controlled by one person
- Tax added to all goods and services purchased in the UAE
10 Clues: money left after sales • One who purchases a good or service • The action of buying a good or service • Customer’s desire for a good or service • An individual who creates a new business • A business owned and controlled by one person • putting money into something to make a profit • Tax added to all goods and services purchased in the UAE • ...
2.05 Vocabulary Activity 2025-11-01
Across
- The phase of the selling process in which the salesperson addresses customer objections and asks the customer to buy
- The point in the selling process at which the customer makes a favorable buying decision
- The act of finding potential customers
- A systematic approach to selling that consists of a sequence of selling phases intended to assist salespeople in achieving their goal of making a sale
- An advantage customers receive from using a product
- The phase of the selling process in which the salesperson acquires knowledge about the product, generates and qualifies sales leads, and prepares the sales presentation
- The sales procedure in which the salesperson shows the customer the benefits of the product’s features; includes the sales dialogue and product demonstration
- A fact about or characteristic of a product
- The phase of the selling process in which the salesperson recommends specific goods or services that meet the customer’s needs
Down
- The phase of the selling process in which the salesperson determines what a customer needs/wants through the use of questioning and listening
- The phase of the selling process that requires the salesperson to utilize techniques to follow up the sale to increase the customer’s confidence in their buying decision
- A sales technique in which the salesperson attempts to increase the customer’s purchase by recommending additional items after the original decision to buy has been made; also known as suggestive selling
- The determination of a customer’s satisfaction with a good or service after a sales presentation regardless of whether or not a sale was made
- A point of difference between a customer and a salesperson that may prevent a sale; the customer’s reason for not buying
- The act of determining if a potential customer has the interest, ability, and authority to buy a product
- The phase of the selling process that involves making initial contact with customers to create the right selling environment
- Something required or essential that is lacking
- Actions of the salesperson in the sales presentation that show the product’s features and benefits
18 Clues: The act of finding potential customers • A fact about or characteristic of a product • Something required or essential that is lacking • An advantage customers receive from using a product • The point in the selling process at which the customer makes a favorable buying decision • ...
OrthoArizona Crossword 2025-05-13
Across
- – Backbone
- Injury where a bone comes out of a joint
- One of the two lower leg bones (not tibia)
- Long bone in the thigh
- Common term for a broken bone
- – Person receiving care or service
- – A skeletal structure made up of many bones
- Field dealing with bones and musculoskeletal issues
- Joint that connects the arm to the torso
Down
- Service Support-focused skill vital in patient interactions
- The musical quality of voice, key to communication
- – Inflammation of a joint
- Ability to understand another's feelings
- Type of fracture where the bone pierces the skin
- Electronic tool patients use to manage appointments and health data
- Medical term for the collarbone
16 Clues: – Backbone • Long bone in the thigh • – Inflammation of a joint • Common term for a broken bone • Medical term for the collarbone • – Person receiving care or service • Injury where a bone comes out of a joint • Ability to understand another's feelings • Joint that connects the arm to the torso • One of the two lower leg bones (not tibia) • ...
Customer service word 2023-09-25
Advertising Vocabulary 2021-02-20
Across
- a catchphrase or slogan
- not affected by the passage of time
- a short and striking or memorable phrase used in advertising
- able to adapt
- information of a biased or misleading nature used to promote or publicize a particular political cause or point of view
- a symbol or other design adopted by an organization to identify its products
- a symbol, word, or words legally registered or established by use as representing a company or product
Down
- Advertising that promotes specific features or makes claims about what a product or service can do for the customer
- technique that sells a product or service by convincing the customer that others are using it and they should join the crowd
- ads that tug at your heart & make you feel good
- worth remembering
- Associating a product or company with a famous person
- Words subtle statement modifiers that render the claim meaningless if studied closely
- a particular group at which a film, book, advertising campaign, etc. is aimed
- Coupons, sweepstakes, games with prizes and gifts with purchases
15 Clues: able to adapt • worth remembering • a catchphrase or slogan • not affected by the passage of time • ads that tug at your heart & make you feel good • Associating a product or company with a famous person • a short and striking or memorable phrase used in advertising • Coupons, sweepstakes, games with prizes and gifts with purchases • ...
Unit 4A Review 2025-03-03
Across
- an order in which certain needs are satisfied before others
- information collected directly by an individual or organization
- the reason a customer seeks and buys a good or service
- a set of questions posed to a group of people to determine how that group thinks, feels, and acts
- a group of people brought together to discuss a specific topic
- the actions taken by people to satisfy their needs and wants
Down
- those that come from within a person and explain why the person have certain needs and wants
- the process of gathering information to make marketing decisions
- the influences that come from the surrounding environment
- information, statistics, or other types of data that already exist
- businesses that sell to other businesses
- word-of-mouth communication that consumers post online about their experience with a company's products or customer service
- organized collection of data in digital form
- a written record of the thoughts, activities, or plans of the writer
- the expression of a person's true self by reaching personal goals and helping others
15 Clues: businesses that sell to other businesses • organized collection of data in digital form • the reason a customer seeks and buys a good or service • the influences that come from the surrounding environment • an order in which certain needs are satisfied before others • the actions taken by people to satisfy their needs and wants • ...
Quality Management System 2025-01-21
Across
- Organization for Standardization
- role of management in maintaining quality culture
- put the plan into action
- review results and look for areas for improvement
- foundation for a system of belief/behaviour
- use what was learnt to improve the process
Down
- a level of quality
- series of steps taken to achieve an end
- enhancing the quality of a product/service
- features of a good/service expected by customer
- a detailed proposal for doing something
11 Clues: a level of quality • put the plan into action • Organization for Standardization • series of steps taken to achieve an end • a detailed proposal for doing something • enhancing the quality of a product/service • use what was learnt to improve the process • foundation for a system of belief/behaviour • features of a good/service expected by customer • ...
3.06_SE48 Vocab Crossword 2024-03-17
Across
- The phase of the selling process that requires the salesperson to utilize techniques to follow up the sale to increase the customer’s confidence in their buying decision
- A point of difference between a customer and a salesperson that may prevent a sale; the customer’s reason for not buying
- The phase of the selling process in which the salesperson acquires knowledge about the product, generates and qualifies sales leads, and prepares the sales presentation
- The act of finding potential customers
- The determination of a customer’s satisfaction with a good or service after a sales presentation regardless of whether or not a sale was made
- A sales technique in which the salesperson attempts to increase the customer’s purchase by recommending additional items after the original decision to buy has been made; also known as suggestive selling
Down
- Actions of the salesperson in the sales presentation that show the product’s features and benefits
- The act of determining if a potential customer has the interest, ability, and authority to buy a product
- A fact about or characteristic of a product
- The phase of the selling process in which the salesperson determines what a customer needs/wants through the use of questioning and listening
- Something required or essential that is lacking
- The point in the selling process at which the customer makes a favorable buying decision
- The phase of the selling process in which the salesperson addresses customer objections and asks the customer to buy
- The phase of the selling process that involves making initial contact with customers to create the right selling environment
- The phase of the selling process in which the salesperson recommends specific goods or services that meet the customer’s needs
- The sales procedure in which the salesperson shows the customer the benefits of the product’s features; includes the sales dialogue and product demonstration
- A systematic approach to selling that consists of a sequence of selling phases intended to assist salespeople in achieving their goal of making a sale
- An advantage customers receive from using a product
18 Clues: The act of finding potential customers • A fact about or characteristic of a product • Something required or essential that is lacking • An advantage customers receive from using a product • The point in the selling process at which the customer makes a favorable buying decision • ...
Study crossword 2022-12-01
Across
- TANGIBLE items of monetary value that satisfy needs and wants
- Process of planning, pricing, selling, etc., to satisfy customers' needs and wants
- communication of information about the product or service from the business to the customer
- having a product or service available for purchase at a specific time
- producing a product or service from raw materials
Down
- Business should satisfy customers' needs and wants while making a profit
- takes place whenever something is sold in the marketplace
- the exchange of a product for money
- the attribute of a product or service that makes it capable of satisfying customers' wants and needs
- people who share similiar needs and wants and are capable of buying products
- INTANGIBLE items of monetary value tht satisfy needs and wants
- having a product or service available where consuemers want it
12 Clues: the exchange of a product for money • producing a product or service from raw materials • takes place whenever something is sold in the marketplace • TANGIBLE items of monetary value that satisfy needs and wants • INTANGIBLE items of monetary value tht satisfy needs and wants • having a product or service available where consuemers want it • ...
Customer Service Terms 2022-11-28
Across
- to repeat something written or spoken using different words, often in a humorous form or in a more straightforward and shorter form that makes the original meaning clearer
- the fact of being responsible for what you do and able to give a satisfactory reason for it or the degree to which this happens
Down
- to accept, admit, or recognize something, or the truth or existence of something
- the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation
- intended to get information
- an act of saying that you are sorry for something wrong you have done
6 Clues: intended to get information • an act of saying that you are sorry for something wrong you have done • to accept, admit, or recognize something, or the truth or existence of something • the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation • ...
Customer Service Refresher 2023-11-14
Across
- Where we check what was collected and prepaid at closing?
- An _____ account (also referred to as impound or trust account)
- If a shortage is paid off, the payment will _________ change
Down
- Surpluses can be applied to _________ submit a stop payment to request
- Escrow______ also referred to as a reserve or target balance)
- If the surplus is equal to or ________than $50.00 then you will receive a refund check
6 Clues: Where we check what was collected and prepaid at closing? • If a shortage is paid off, the payment will _________ change • Escrow______ also referred to as a reserve or target balance) • An _____ account (also referred to as impound or trust account) • Surpluses can be applied to _________ submit a stop payment to request • ...
Customer Service Week 2025-10-07
Across
- Assistance provided to customers
- Information received from customers about their experience
- Interacting with customers to address their needs
- Ability to understand the feelings of customers
Down
- Competence or skill needed to gain customer trust
- Degree in which customer expectations are met or exceeded
6 Clues: Assistance provided to customers • Ability to understand the feelings of customers • Competence or skill needed to gain customer trust • Interacting with customers to address their needs • Degree in which customer expectations are met or exceeded • Information received from customers about their experience
