customer service Crossword Puzzles
Bristol Toyota - 34 Straight Presidents Award 2024-04-25
10 Clues: Your Next SUV • Your Next New Car • Your Next New Truck • The Best Brand For you • Your Next Electric Vehicle • Where to find the best service • Where Bristol Toyota is Located • Where Friends Send Friends, everyday • What Bristol Toyota is to every Customer • Bristol Toyota - Home of the No Surprise ___ Deals
Job Hunt 2023-11-27
Across
- for managing finances (10 letters)
- to work well with others (9 letters)
- for teaching and presenting (11 letters)
- Teamwork, Judgment, Technology, Communication
Down
- for software development (7 letters)
- for decision-making (8 letters)
- in most modern jobs (10 letters)
- in customer service (9 letters)
- Patience, Accounting, Coding
9 Clues: Patience, Accounting, Coding • for decision-making (8 letters) • in customer service (9 letters) • in most modern jobs (10 letters) • for managing finances (10 letters) • for software development (7 letters) • to work well with others (9 letters) • for teaching and presenting (11 letters) • Teamwork, Judgment, Technology, Communication
SERVQUAL PUZZLE 2022-11-10
5 Clues: make buying decisions based on___ • Offer to customers that is intangible • They are persons a company sell to more than once • measures how well a service is delivered, compared to customer expectations. • The standard of something as measured against other things of a similar kind.
Marketing Mix: Product 2021-10-15
Across
- step 1
- step 3
- All the goods and services sold by a business
- the coordination of all activities required to make a product
- the term for the operating procedures a company will use when developing or providing a product or service
Down
- refers to how a product is used
- The positive gains a customer gets from a product
- A group of goods or services with with similar characteristics
- step 6
- refers to the number of product variations within a product line
- The total number of product lines a business carries
- the total number of similar products business offers within a product line
- Goods and services created satisfy the consumers wants and needs
- A distinctive quality of a good or service
- a business’s acquisition of various necessary items to make products
15 Clues: step 1 • step 3 • step 6 • refers to how a product is used • A distinctive quality of a good or service • All the goods and services sold by a business • The positive gains a customer gets from a product • The total number of product lines a business carries • the coordination of all activities required to make a product • ...
HSN Quality and SOP Crossword 2016-08-21
Across
- When a customer asks you to hold, you can let them know that you can hold for up to _____ (2)
- A block that prevents customers from using flexpay (2 words)
- How many days does the customer have after the order date to add HPP
- A customer should generally expect to receive a refund within _____ days of shipping the return
- When the customer's account has been sent to _____, she will be prevented from using flexpay for 1-3 years
- When the call is connected, you must immediately ____ your customer
- If an order has a status of open, waitlist, backorder, ready to allocate (before midnight), or oversell it can be _______
- When your customer tells you about their vacation you should _______ their comments
- The proper way to offer upsells is to ____ them
Down
- You must do this in order to count an item as an upsell
- At the end of the call you should give your customer a ____ thank you
- Before placing a new order, the customer must pay for any ________ flexpays on the account
- When updating an email address or name, you must ____ it back to the customer to verify accuracy
- Total open flexpays on an account cannot exceed $1000-$1400 for a customer whose account has been open less than ___ (2)
- Return Date tool found in Quick Links
- A type of return policy for defective jewelry, apparel, and accessories
- The return timeline is calculated as _____ days from the date the order processed
- When entering a new address using QAS, you should ___ it back to the customer
- If you need to find out whether a coupon can be used on an item, you can check here
- In order for customer's account on HSN.com to be linked to their HSN account, this field must be populated in Clic (2)
20 Clues: Return Date tool found in Quick Links • The proper way to offer upsells is to ____ them • You must do this in order to count an item as an upsell • A block that prevents customers from using flexpay (2 words) • When the call is connected, you must immediately ____ your customer • How many days does the customer have after the order date to add HPP • ...
Nassau Customer Service Month Crossword 2022-10-25
Nassau Customer Service Week Crossword 2022-10-18
9 Clues: CEO • sales goal • FIA product • Chief Service Officer • Your carrier of choice • NEW partner in service • company acquired in 2020 • Our NEW system like Vantage • Our NEW system like Compass
sanaselityksiä 2017-11-29
9 Clues: person who studying • example Tredu is this • every country have own... • another word for reservation • responsible for the success trip • breakfast and one meal is included • a bit different than original sauna • really important thing in customer service • person who is on Holiday in foreign country
Lucas, Jackson, and Cameron Review Units 5-9 Crossword Puzzle 2021-11-18
Across
- the term for how a company wants to be perceived by their customers.
- How the customer uses the product
- Introduction, Growth, Maturity, and Decline make up what?
- A logo is a symbol or design that a company uses to identify its business and products.
- Demographic,Geographic,and Psychological are the three primary thing that make up what?
- Strengths and weaknesses are...
- Opportunities and Threats are...
- Protection, promotion, convenience, and information are the 4 main elements of what
- allows consumers to purchase products or services are individually or as a bundle
- different aspects of the product, such as screen size of a tv
Down
- refers to combining more than one product or service into a single package
- The name given to a product or service
- Strengths, Weaknesses, Opportunities, and threats Make up...
- what a consumer gets to enjoy as a result of buying the product
- a repeated phrase or selection of words associated with a specific individual, organization, or product.
- the money left from revenue after expenses are paid
- the term for the operating procedures a company will use when developing or providing a product or service
17 Clues: Strengths and weaknesses are... • Opportunities and Threats are... • How the customer uses the product • The name given to a product or service • the money left from revenue after expenses are paid • Introduction, Growth, Maturity, and Decline make up what? • Strengths, Weaknesses, Opportunities, and threats Make up... • ...
Customer Support 2020-04-09
Across
- Can you smell something?
- Silly name for connectedCARe function
- Greatest football team on the planet
- Power / Haggis Power
- Making sure people get the right stuff
- Man's best friend
- Royal pain in the backside to support
- Things we don't have in the office
- Has a trunk
- Assists customer with level 1 and 2 help
Down
- Testing of units
- Long awaited system that was due for release 2 years ago
- Large marsupial
- Flying mammal
- Likes to chase mice
- Helping young drivers
- System that no one understands
- Prawn rings £1
18 Clues: Has a trunk • Flying mammal • Prawn rings £1 • Large marsupial • Testing of units • Man's best friend • Likes to chase mice • Helping young drivers • Power / Haggis Power • Can you smell something? • System that no one understands • Things we don't have in the office • Greatest football team on the planet • Silly name for connectedCARe function • Royal pain in the backside to support • ...
Compliance Crossword CCEW 2020 2020-10-15
Across
- Protected Health Information (abbr.)
- A portrayal of dissatisfaction from the member about the visit, practitioner, customer service agent of the client
- What does the "N" in INSPIRE stand for?
- Practices that result in unnecessary cost or overuse of a service
- Actions that unknowingly result in unnecessary costs or payment
- Moral principles & values that guide a person
- First Tier, Downstream or Related Entity
- The primary difference between fraud and waste or abuse
Down
- Health Insurance Portability & Accountability Act
- Person who exposes information or activity that is deemed illegal, dishonest or violates professional/clinical standards
- What does the "R" in INSPIRE stand for?
- Intentionally submitting false information to get money or a benefit
- Who is responsible for compliance
13 Clues: Who is responsible for compliance • Protected Health Information (abbr.) • What does the "N" in INSPIRE stand for? • What does the "R" in INSPIRE stand for? • First Tier, Downstream or Related Entity • Moral principles & values that guide a person • Health Insurance Portability & Accountability Act • The primary difference between fraud and waste or abuse • ...
Advertisements 2024-01-24
Across
- The advertiser tries to make you feel left out by giving you the impression everyone has the product.
- Convince to buy or do something.
- An appeal to the advertiser's credibility, reliability and honesty.
- Announcing a product or service available.
- A target group of people.
- A product's name or catch phrase is repeated
Down
- A place to sell various products.
- an appeal to the audience's logic and reasoning.
- times with the aim of having it stick in the viewers or listeners minds.
- An appeal tp emotion
- Calling Comparing one product to another and saying it is weaker or inferior in taste or quality.
- A product is endorsed by a celebrity or expert.
- A person buying a product or receiving a service.
13 Clues: An appeal tp emotion • A target group of people. • Convince to buy or do something. • A place to sell various products. • Announcing a product or service available. • A product's name or catch phrase is repeated • A product is endorsed by a celebrity or expert. • an appeal to the audience's logic and reasoning. • A person buying a product or receiving a service. • ...
Principles of Business - Vocabulary 2024-09-26
Across
- this happens when a customer comes in to a store and wants only a particular brand of merchandise
- the offering to a customer of a complimentary item or a suggested item to get them to purchase more
- a product which goes with something that the customer is already buying
- being polite
- anything of value which a business owns; i.e. inventory, building, cash, selling equipment & supplies, etc.
- a legitimate comment made by a customer who is unsure for a reason of making a purchase
- covering everything
- an amount of money (or goods/services) given to a customer; the term could also refer to pay for working
- items that can be offered to a customer which are similar to what they are requesting when you do not have them in stock.
- keeping something private
- to feel like you deserve something when you haven’t worked for it
Down
- explaining what is different between your product and someone else’s
- First In First Out (such as with inventory)
- Americans with Disabilities Act; the law written by Congress to protect those with disabilities and which requires business to provide easy access to their business
- not being polite or courteous
- the feelings that a customer has about a store or sales associate and what the sales associate feels about the customer
- a conclusion a person comes to based on what you heard and saw
- concern by a customer with guarding against the real or imagined threat of criticism, injury to one's ego, or exposure of one's shortcomings
- doing the same act over and over
- to furnish or provide what is needed
- to reduce; make smaller
- scold or criticize someone angrily
- a feeling that you do not like what you purchased or were treated
- a style for which a person would be dressed up to suit a fancy occasion
- the urge or motive to satisfy a desire or need that makes people buy goods or services.
- body language or verbal statements made by a customer that confirm the sale to a sales associate
- making and item for sale more personable for a customer
- to get rid of something
- To feel and partially understand another person feelings; how to deal with an inconvenienced customer
29 Clues: being polite • covering everything • to reduce; make smaller • to get rid of something • keeping something private • not being polite or courteous • doing the same act over and over • scold or criticize someone angrily • to furnish or provide what is needed • First In First Out (such as with inventory) • making and item for sale more personable for a customer • ...
COE CHAMP ATTRIBUTES 2021-12-29
Across
- the skill to find solutions to difficult or complex issues
- Great customer service leads to __
- Ability to use critical and forward thinking to anticipate business opportunities,evaluate risks, accomplish business objectives
- Experimentation, new process, new solution, new product, out of the box thinking
Down
- Ability to partner successfully with others to achieve a common goal
- Relationship building with a customer to pre-empt and/or understand customer needs through effective and creative problem solving and active listening
- Cost reduction,increase in profit, process efficiency
7 Clues: Great customer service leads to __ • Cost reduction,increase in profit, process efficiency • the skill to find solutions to difficult or complex issues • Ability to partner successfully with others to achieve a common goal • Experimentation, new process, new solution, new product, out of the box thinking • ...
Vocabulary section 1.2 2022-03-20
Across
- During planning, sales managers prepare and monitor sales ....., establish realistic sales forecast and quotas for certain divisions, and supervise individual sales personnel.
- Their respective activities ..... customer satisfaction.
- Marketers know that identifying the needs of customers and satisfying them can be .....
- This ..... is critical to keeping a company in business.
Down
- Another aspect of a sales contract is full ..... of the facts.
- The marketing concept has created a customer centered focus that companies have .....
- When the buyer signs a contract, it becomes a ..... agreement to purchase the product or service at the price shown on the contract.
- In addition, to developing ..... about the products, a sales representative for a medical supply company also goes through extensive medical training.
- Loyal customer provide ..... revenue for a company.
- Salaried salespeople get a paid a set amount, ..... of how much they sell.
10 Clues: Loyal customer provide ..... revenue for a company. • Their respective activities ..... customer satisfaction. • This ..... is critical to keeping a company in business. • Another aspect of a sales contract is full ..... of the facts. • Salaried salespeople get a paid a set amount, ..... of how much they sell. • ...
Vocabulary section 1.2 2022-03-20
Across
- Marketers know that identifying the needs of customers and satisfying them can be .....
- Salaried salespeople get a paid a set amount, ..... of how much they sell.
- In addition, to developing ..... about the products, a sales representative for a medical supply company also goes through extensive medical training.
Down
- When the buyer signs a contract, it becomes a ..... agreement to purchase the product or service at the price shown on the contract.
- The marketing concept has created a customer centered focus that companies have .....
- Another aspect of a sales contract is full ..... of the facts.
- During planning, sales managers prepare and monitor sales ....., establish realistic sales forecast and quotas for certain divisions, and supervise individual sales personnel.
- This ..... is critical to keeping a company in business.
- Their respective activities ..... customer satisfaction.
- Loyal customer provide ..... revenue for a company.
10 Clues: Loyal customer provide ..... revenue for a company. • This ..... is critical to keeping a company in business. • Their respective activities ..... customer satisfaction. • Another aspect of a sales contract is full ..... of the facts. • Salaried salespeople get a paid a set amount, ..... of how much they sell. • ...
Tools 2021-01-12
8 Clues: Knowledgebase • Phone program • Used to reset your password • Used to find contracts for CB • program used for CB web access • Used to open Customer accounts • Program used for service changes • Program used for Resi web access
Production and Distribution 2025-01-28
Across
- A business can use _________________ to cut down on costs or to improve its product's function
- A minimum viable product is a prototype used to test ease-of-use and
- When developing a quality control process, one should start by determining their quality __________
- The first phase of product/market fit is the _____ stage.
- Startups should determine and test their value hypothesis before they move on to their
- is measured by how well the product or service successfully serves its users' purpose
- There are two main types of distribution channels: _______ channels and indirect channels
- Exists when you have the right solution to a problem worth solving.
- A __________ __________is a method used to get a product from the manufacturer to the end-user
Down
- When setting one's own quality standards, one must ensure that the standards are ____________
- A minimum viable product is a prototype used to test ease-of-use and
- A business must provide customers with quality products to maintain customer ___________
- In which stage is a Minimum Viable Product (MVP) created?
- Distribution and fulfillment centers are both ____________ distribution channels
- Strategically stores products so that when a customer places an order, the product can be quickly picked up and sent out.
- _________ and fulfillment centers store and ship products for businesses
- When users love your product so much they tell other people to use it, you have
- Product/market fit occurs when a business continues to ________ due to customer demand.
18 Clues: The first phase of product/market fit is the _____ stage. • In which stage is a Minimum Viable Product (MVP) created? • Exists when you have the right solution to a problem worth solving. • A minimum viable product is a prototype used to test ease-of-use and • A minimum viable product is a prototype used to test ease-of-use and • ...
Brain Booster! 2019-05-29
Across
- signals / They will become our target.
- / We live in an advanced technology society.
- / We dont want to be efficient in our conversations; we want to be _____________.
- / Why are the customers there?
- questions / There are only 2 statements that we can ask customers with.
- / One of the steps to break the ice.
- / Customers' preferences
Down
- / The use of statements accordingly to what the customers are doing at that moment.
- contact / It is crucial to maintain this when we talk to anyone.
- / People get to test out the products and ask for advices.
- / This is what make Decathlon unique in retail.
- back / Decathlon service point makes these customers want to ____________.
- / Sports Advisors identify these for the customers by asking relevant questions.
- questions / Yes or no
14 Clues: questions / Yes or no • / Customers' preferences • / Why are the customers there? • / One of the steps to break the ice. • signals / They will become our target. • / We live in an advanced technology society. • / This is what make Decathlon unique in retail. • / People get to test out the products and ask for advices. • ...
Third Thursday Crossword 2012-07-17
Across
- Abbreviation for the HIGs effective organizational change management methodology
- _ percent, is the current individual resolution goal
- first and last name of top performer for shift one on 7/16
- Required state of Dameware Remove Service on Disconnect check box
- Internal portal for career development advice and resources
- Microsoft’s technical knowledgebase for IT professionals
- Abbreviation for the team the Jocelyn will be managing in her new role
- Two words: The tenet concerning innovation, expertise, and staff development
- The act of establishing relationships with colleagues across multiple disciplines
Down
- Three words, replacement for IDM
- Three words: Suite of courses available to you via Talent Suite
- Temporary solution for customers which restores functionality
- The replacement for peoplesoft time entry
- Internal customer portal for Service Desk FAQs and CTO SLAs
14 Clues: Three words, replacement for IDM • The replacement for peoplesoft time entry • _ percent, is the current individual resolution goal • Microsoft’s technical knowledgebase for IT professionals • first and last name of top performer for shift one on 7/16 • Internal portal for career development advice and resources • ...
DFS Crossword 2024-08-30
Across
- The name for sofacare if its a leather sofa
- These attach to the bottom of the sofa
- If the order shows DSV it would come from them
- Collection service DFS could once book in
- The system that we use to keep track of orders
- When raising a service issue for the first time you would use this
- The company we use if customer has sofacare
- Courier company that has had a broken phoneline all week
Down
- If the bank details is incorrect we use this to update it
- Another name for a sofa
- This generates a ticket when a new call has been made
- The place we all work
- The new AI quality systems name
- How we are able to book in deliveries
14 Clues: The place we all work • Another name for a sofa • The new AI quality systems name • How we are able to book in deliveries • These attach to the bottom of the sofa • Collection service DFS could once book in • The name for sofacare if its a leather sofa • The company we use if customer has sofacare • If the order shows DSV it would come from them • ...
organizational units 2025-10-09
Across
- group activities around common customer categories
- the second layer of the pyramid organizational structure
- the third layer of the pyramid organizational structure
- groups employees with similar and related occupational specialties
- a systematic group of individuals which have been brought together to accomplish a common goal
- consists entirely of work groups and teams which preform an organizations work
Down
- the grouping of individuals into departments based on work functions product or service, target market, etc.
- divides the organization by product or service it produces
- the lowest level of the pyramid organizational structure
- composed of self contained units or divisions
- group activities based on work or costumer flow
- the top layer of the pyramid organizational structure
- group activities with similar functions by units or departments
- non elaborate structure
- combines elements of fuctional and product based departmentalization
15 Clues: non elaborate structure • composed of self contained units or divisions • group activities based on work or costumer flow • group activities around common customer categories • the top layer of the pyramid organizational structure • the third layer of the pyramid organizational structure • the lowest level of the pyramid organizational structure • ...
English for Business Vocab Review 2022-11-02
Across
- a product in the warehouse which is available for purchase now
- a person who buys something from your company.
- the company department responsible for selling
- the person at work who tells you what to do.
- using too much money and not providing a good value
- the company department responsible for production.
- a business who provides goods or services to your company.
- transporting goods to the customer
Down
- an offer to buy something at a specific price under specific conditions.
- a message telling a company that a product/service is below the expected standard.
- a price that is lower than normal
- the company department responsible for promoting the company.
- what happens an employee loses their job because you do not need the employee anymore.
- agreement to pay for goods/services.
- the company department responsible for managing the finances.
- something done by the marketing department to tell consumers about a product.
- money you get back when you return a product to the shop.
- the top boss at a company.
18 Clues: the top boss at a company. • a price that is lower than normal • transporting goods to the customer • agreement to pay for goods/services. • the person at work who tells you what to do. • a person who buys something from your company. • the company department responsible for selling • the company department responsible for production. • ...
Amazon CSC y herramientas 2022-11-16
Across
- Customer Service by Amazon, articulos cuyo servicio al cliente es a través de un departamento especializado
- el pedido regresa por alguna razón, daño, defecto, petición del cliente...
- empresa que se encarga de la entrega
- el pedido ha llegado a su destino, es marcado como...
- artículos vendidos por un externo y enviados por Amazon
- cálculo prometido de entrega de un pedido, fecha de entrega
- el pedido no ha llegado ni ha tenido actualizaciones durante un tiempo considerable, está... en tránsito
- Número de identificación estándar de Amazon
Down
- artículo vendido y enviado por un vendedor externo
- confirmación de que el pago ha sido debitado de la tarjeta
- devolución del cargo
- solicitud de aprobación de cargo que se envía a los bancos
- cálculo aproximada de entrega de un pedido, fecha de entrega
- membresía que incluye envío gratis, entregas en 2 días, Video, Music, acceso a ofertas
- Customer Identity Verification. Método para verificar al cliente que nos contacta
- del pedido información acerca de los avances del pedido
- identificador de un pedido al ir en tránsito, número de...
- el pedido va en camino, en...
- compensación ofrecida por una mala experiencia, puede ser monetaria o material
19 Clues: devolución del cargo • el pedido va en camino, en... • empresa que se encarga de la entrega • Número de identificación estándar de Amazon • artículo vendido y enviado por un vendedor externo • el pedido ha llegado a su destino, es marcado como... • del pedido información acerca de los avances del pedido • artículos vendidos por un externo y enviados por Amazon • ...
2.02E Vocabulary Activity 2022-10-20
Across
- Equilibrium price
- The maximum price buyers are willing and able to pay for a product
- The situation that exists when demand is greater than supply
- The minimum price producers are willing and able to receive for a product
- A maximum legal price that businesses can charge for certain products
- The situation that exists when supply is greater than demand
- The amount of money paid for a good, service, or resource
- One price compared to another
Down
- determining how scarce resources will be distributed
- People who use goods and services to satisfy their wants
- Those who provide human resources
- The amount of satisfaction a good or service will provide a customer
- The people who make or provide goods and services
- A function of relative prices
- a product that buyers want to buy is equal
- sellers are willing to offer for sale at a specified price in a given time period
16 Clues: Equilibrium price • A function of relative prices • One price compared to another • Those who provide human resources • a product that buyers want to buy is equal • The people who make or provide goods and services • determining how scarce resources will be distributed • People who use goods and services to satisfy their wants • ...
DIFFICULT CUSTOMER INTERACTIONS 2022-09-09
Across
- The "R" in the CARP model stands for this.
- Even if you can't solve the customer's problem, you can come across as concerned and _______.
- The best way to get a person on the phone to yield control and start listening is to remain _______.
- ______ allows both you and the angry customer to calm down by inserting a "break in the angry interaction."
- Rather than refusing a customer request, always try to give ________.
- By identifying your _____, you are more likely to be able to stay in control of your own emotions.
- You should never counter _____ when a customer is insulting or aggressive since it gets you stuck in an escalating argument.
- Language which sounds argumentative or tends to cause conflicts to escalate is called this.
Down
- Often, a ______ to a supervisor will cause an abusive customer to behave more appropriately because of the status effect.
- The four stage acronym for the Defusing Hostile Customer System.
- Angry customer wants you to understand his or her emotional state.
- Rule #1 when trying to defuse a customer: Deal with the _______ first.
- One very powerful verbal self defense skill involves saying "You are ______" because an angry customer doesn't expect you to say this.
- This tactic involves isolating the angry customer on his or her own for a short time to allow him or her to reflect on his or her behavior.
- The _______ cycle describes how angry interactions get worse very quickly.
- This technique involves focusing the angry customer's attention away from his or her emotions.
- "Were you aware that you could..." is a way of using a _______ instead of a direct harsh sounding statement (e.g. "You must go to...")
- "Whatever" is an example of a ___ ____ that creates more anger.
- When a customer accuses you of something, you should never _____ yourself, since that keeps you in the abuse game.
- Customers need to know that you ______ or they will get angrier.
20 Clues: The "R" in the CARP model stands for this. • "Whatever" is an example of a ___ ____ that creates more anger. • The four stage acronym for the Defusing Hostile Customer System. • Customers need to know that you ______ or they will get angrier. • Angry customer wants you to understand his or her emotional state. • ...
Tough times don't last - tough teams do! 2024-07-23
Across
- "…" - Build Partnerships that last
- 34 of our customers already require "…" Reporting on a monthly base
- By the end of 2024, we want to have a weekly and monthly operative closing as well as a monthly "…" closing
- "…" - Strive for the better.
- 1 of the focus topics of strategy26 is Service "..."
- This branch today has been awarded for the highest EBT Improvement
- 1 of the focus topics of strategy26 is "…" Reduction
Down
- Since September 2023, we received 115 requests to get access to our "…" scores
- By the end of 2024, we want to hold weekly and monthly "…" in all departments across the Group (i.e., OPS, Customer Care, BUs, Staff Units)
- "…" - Go for it!
- Don’t panic - "…"!
- "…" - Inspire to grow
- We need to shorten "…" terms for customers in order to improve the company liquidity
- Protect our "…" - don't get phished!
- By the end of 2024, we want to improve the Order-to-Cash performance by "…" the performed services to our clients faster. This in turn supports a speedy cash collection.
- Make every "…" count.
- 1 of the focus topics of strategy26 is "…" Orientation
- Keep your team "…" and happy
18 Clues: "…" - Go for it! • Don’t panic - "…"! • "…" - Inspire to grow • Make every "…" count. • "…" - Strive for the better. • Keep your team "…" and happy • "…" - Build Partnerships that last • Protect our "…" - don't get phished! • 1 of the focus topics of strategy26 is Service "..." • 1 of the focus topics of strategy26 is "…" Reduction • ...
VOA Crossword #1 2023-04-21
Across
- City THD Originated from
- Article that covers ones front
- A person found in THD aisles
- Used to collect responses
- A fruit or colour
- Offering goods or services at a reduced rate
- Assistance or advice to customers
- Type of egg, as in cooked
Down
- Aretha Franklin wanted a little of this
- A nails arch nemesis
- A place for plants to grow
- Fills another with the urge to do something great
- Built to define the border of a yard
- Icons used in text messages
- To acknowledge a significant or happy day
- "____" has sprung
- To promote growth
- "___" to conclusions
18 Clues: A fruit or colour • "____" has sprung • To promote growth • A nails arch nemesis • "___" to conclusions • City THD Originated from • Used to collect responses • Type of egg, as in cooked • A place for plants to grow • Icons used in text messages • A person found in THD aisles • Article that covers ones front • Assistance or advice to customers • Built to define the border of a yard • ...
KC 2020-12-08
Across
- check Something you should be doing when creating a new case for a customer
- Code you use when updating a previous complaint
- MSG Option you select to view an email
- Button you would push to ensure your file has everything it needs before you save it
- Type Where you would input BC, NR, ER
- Option that should be selected to input your notes for your call
- Default product code
- Tab you select to look at a customer's information
- Button you would push if you need to make another file off the A file
- Cod, Number on package we need from the customer to check if recalled
- Gergoviae Name of the bacteria found in the wipes
- What you have to input before you can log in to CRS
- Where you write a brief description of what happened during your call
- Option you select to make changes to customer's contact information
- Subject when a customer has an irriation
- Email template you would use if you are sending the customer a bank card
Down
- Code you use when there is no update a previous complaint
- One of the ways Edwin or Elisa will communicate with you
- Button you would push to make changes to an email draft
- One of the email queues you are supposed to check
- Button you should press when entering a customer's address
- type What __ the customer speaks
- Option that should be selected if the customer has rash/irritation
- What you change the ownership of the case to when a customer is very upset
- Subject for general questions
- Subject when a customer has an infection
- Where the customer is located
- Bolt Button you press to link files together
- Clark Company that makes the wipes
- Template you would use when we need more information from the customer
30 Clues: Default product code • Subject for general questions • Where the customer is located • type What __ the customer speaks • Clark Company that makes the wipes • Type Where you would input BC, NR, ER • MSG Option you select to view an email • Subject when a customer has an infection • Subject when a customer has an irriation • Bolt Button you press to link files together • ...
COE CHAMP ATTRIBUTES 2021-12-29
Across
- Ability to partner successfully with others to achieve a common goal
- Cost reduction,increase in profit, process efficiency
- Ability to use critical and forward thinking to anticipate business opportunities,evaluate risks, accomplish business objectives
- the skill to find solutions to difficult or complex issues
- Great customer service leads to __
Down
- Experimentation, new process, new solution, new product, out of the box thinking
- Relationship building with a customer to pre-empt and/or understand customer needs through effective and creative problem solving and active listening
7 Clues: Great customer service leads to __ • Cost reduction,increase in profit, process efficiency • the skill to find solutions to difficult or complex issues • Ability to partner successfully with others to achieve a common goal • Experimentation, new process, new solution, new product, out of the box thinking • ...
ABSA KICKSTART 2024 - GROUP ACTIVITY 3 CROSSWORD PUZZLE 2023-12-05
Across
- CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1 word & 7 spaces).
- The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
- Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15 spaces).
- A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
- A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation (Abbreviated, 3 spaces).
- The type of fraud where someone impersonates the customer (3 words & 15 spaces).
- An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
- An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
Down
- Colleagues are encouraged to give feedback using #_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).
- The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own. (3 words & 16 spaces).
- Warmed lead where Customer showed interest (2 words & 8 words).
- The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6 spaces).
- Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
- What is the name of the 3rd party agent that calls customers to take up a Personal Loan product (Abbreviated, 3 spaces).
- The term used to say that something is working or continuing in the normal way (3 spaces).
- Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).
16 Clues: Warmed lead where Customer showed interest (2 words & 8 words). • The type of fraud where someone impersonates the customer (3 words & 15 spaces). • The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces). • An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces). • ...
Customer Service Week Crossword Puzzle Contest 2016-09-27
Across
- In subrogation if we are able to recover the money for a loss we give the insured back their _______
- How long has the CAT team been around? (2 words)
- As an Allstate Employee we are called to Be a _____ for good.
- CE stands for _____ experience
- Our goal is to handle claims fast, ____, and easy
Down
- To get an NSS what should be asked for by the end of a claim?
- What is 0-3, 0-7, 0-15, and 0-21? (2 words)
- What is the name of the Mayhem guy? (2 words)
- At Allstate we give the Good ____ promise!
- Survey that is sent by email
- Our goal is to make the agent a _____
- As a company we follow the Claims ______
12 Clues: Survey that is sent by email • CE stands for _____ experience • Our goal is to make the agent a _____ • As a company we follow the Claims ______ • At Allstate we give the Good ____ promise! • What is 0-3, 0-7, 0-15, and 0-21? (2 words) • What is the name of the Mayhem guy? (2 words) • How long has the CAT team been around? (2 words) • ...
Conflict Resolution and Customer Service Skills 2024-09-25
Across
- The person who may lodge a complaint or receive service.
- The ability to understand and share the feelings of another.
- The process of recording details for future reference.
- The feeling when a complaint is resolved in a way that pleases the customer.
- The process of finding a solution to a conflict or problem.
- The ability to handle sensitive issues with care and confidentiality.
Down
- A set of guidelines or rules that govern how conflicts should be handled.
- The method or plan used to resolve a conflict or issue.
- When a complaint becomes more severe or is raised to a higher authority.
- Information provided to someone as a response to their actions or performance.
- A key skill in resolving conflicts, involving paying attention to what others are saying.
- A disagreement or clash between individuals or groups.
12 Clues: The process of recording details for future reference. • A disagreement or clash between individuals or groups. • The method or plan used to resolve a conflict or issue. • The person who may lodge a complaint or receive service. • The process of finding a solution to a conflict or problem. • The ability to understand and share the feelings of another. • ...
Gigital Amar 2020-04-12
Across
- a prepaid VISA card useful for making periodical payments like Salaries in INR.
- type of transaction when a State Bank Group Debit Card is swiped on SBI PoS terminals.
- A the Payment Aggregator services of State Bank of India.
- A prominent non-banking services section of YONO Krishi offering crop advisory services
- a non-reloadable pre-paid card.
- A complete internet banking bouquet for large and very large corporate customers.
- A simplified single user transactional product ideally suited for sole proprietorship concerns.
Down
- A full service digital platform designed to facilitate banking and lifestyle needs of customers.
- a solution wherein the customer makes payment to merchant by scanning a static or dynamic QR code.
- a USSD (Unstructured Supplementary Service Data) based mobile banking service launched by NPCI.
- a fund transfer facility to third party accounts without adding them as beneficiary in Internet Banking.
- A unique solution to facilitates online collection of fees,
- A chat assistant to help customers with everyday banking tasks
- a Bank that sets up necessary connection with the merchant and provides infrastructure
- can be generated through SBI Quick app.
- uses 8 digit passcode to claim funds.
- payment by finger
17 Clues: payment by finger • a non-reloadable pre-paid card. • uses 8 digit passcode to claim funds. • can be generated through SBI Quick app. • A the Payment Aggregator services of State Bank of India. • A unique solution to facilitates online collection of fees, • A chat assistant to help customers with everyday banking tasks • ...
AWS 2024-02-29
Across
- The ____________ feature in AWS allows you to scale your EC capacity up or down automatically according to conditions you define
- ____________ is an AWS tool for visualizing, understanding, and managing your AWS cloud environment
- ____________ is an AWS service that helps improve application security by filtering traffic based on conditions you define
- The service that provides a detailed report of AWS costs and usage is ____________
- ____________ is the process of distributing incoming application or network traffic across multiple targets, such as EC instances, in AWS
- AWS ____________ is a tool that allows you to manage your AWS costs and usage
- The ____________ model allows customers to rent virtual servers to run applications on the cloud
- The AWS service that enables you to create and manage AWS resources with templates is called ____________
- ____________ is the AWS service that offers a simple way to distribute content globally with low latency
- AWS's global infrastructure is composed of ____________ and Availability Zones
- AWS recommends designing systems that are ____________, meaning they are capable of detecting and correcting failures to stay operational
- ____________ is an AWS service that provides cost management tools to monitor, control, and optimize AWS costs
- The shared responsibility model in AWS implies that AWS is responsible for ____________ of the cloud, while the customer is responsible for ____________ in the cloud
- The AWS feature that allows you to analyze and debug your applications with logs is called ____________
- The AWS pricing model that offers significant discounts on reserved instances for a -year or -year term is called ____________ pricing
- ____________ pricing in AWS allows you to pay only for the compute time you consume
Down
- AWS ____________ is a service that helps you protect sensitive data by setting permissions and tracking access
- The AWS ____________ is a document that provides security control details required by various regulatory standards
- AWS ____________ is a feature that allows you to deliver data, videos, applications, and APIs to customers globally with low latency, high transfer speeds
- ____________ is the AWS service that automates code deployments to any instance, including EC instances and Lambda functions
- AWS ____________ is a managed service that is used for deploying applications within and across regions quickly
- ____________ storage in AWS is designed for long-term archival at a low cost
- AWS ____________ is a service that provides a managed identity to provide permissions for actions on AWS resources
- ____________ are AWS resources that act as virtual firewalls for your VPC to control inbound and outbound traffic
- The AWS service that enables users to deploy applications in various AWS regions to reduce latency is called ____________
- AWS ____________ is a managed relational database service that supports MySQL, PostgreSQL, Oracle, and SQL Server
- The principle of ____________ in cloud computing describes the ability of a system to increase resources based on the workload automatically
- ____________ is the AWS service that allows developers to build conversational interfaces for applications using voice and text
- ____________ is the AWS service that provides resizable compute capacity in the cloud
- ____________ is the AWS service that provides a detailed view of cloud resources and their associated costs
- The AWS service that provides a virtual network dedicated to your AWS account is called ____________
- AWS ____________ is the pricing feature that automatically saves money when you use more services
- ____________ in AWS allows you to isolate and manage resources in a virtual network
- The AWS service that allows you to run code in response to events without provisioning or managing servers is called ____________
- The AWS service that enables you to manage keys used to encrypt data is called ____________
35 Clues: ____________ storage in AWS is designed for long-term archival at a low cost • AWS ____________ is a tool that allows you to manage your AWS costs and usage • AWS's global infrastructure is composed of ____________ and Availability Zones • The service that provides a detailed report of AWS costs and usage is ____________ • ...
Compliance Crossword CCEW 2020 2020-10-15
Across
- Protected Health Information (abbr.)
- A portrayal of dissatisfaction from the member about the visit, practitioner, customer service agent of the client
- What does the "N" in INSPIRE stand for?
- Practices that result in unnecessary cost or overuse of a service
- Actions that unknowingly result in unnecessary costs or payment
- Moral principles & values that guide a person
- First Tier, Downstream or Related Entity
- The primary difference between fraud and waste or abuse
Down
- Health Insurance Portability & Accountability Act
- Person who exposes information or activity that is deemed illegal, dishonest or violates professional/clinical standards
- What does the "R" in INSPIRE stand for?
- Intentionally submitting false information to get money or a benefit
- Who is responsible for compliance
13 Clues: Who is responsible for compliance • Protected Health Information (abbr.) • What does the "N" in INSPIRE stand for? • What does the "R" in INSPIRE stand for? • First Tier, Downstream or Related Entity • Moral principles & values that guide a person • Health Insurance Portability & Accountability Act • The primary difference between fraud and waste or abuse • ...
Direct Mail 2018-02-26
Across
- At a minimum, a Direct Mail will have this many job Parts
- This is where the Shipment for the Direct Mail needs to go
- If Benson is handling the Fulfillment,a Shipping Note should be added, asking the Shipping team to add these to the Direct Mailers
- Refers to the properties where the client wants to send the Direct Mailers
- The Customer Experience should complete each of these for the vendors
- To price a Direct Mail job, you can use the Direct Mail Pricing Tool that is posted here
- If a client wants to send a mailing here, it is not allowed
- Term used when clients want to send out a mailing more than once on different dates
- The CE team should upload the Mailing List to this tab in Pace
- Your quantity for the Direct Mail should always include this for Roltime
- Acronym for United States Postal Service
Down
- Mailing Lists are only good for this amount of days
- This service handles printing ink jet labels, sorting, bundling and delivery to the post office
- We get the Mailing List from __________ Systems
- The Operations team should do this to the PO for Postage after they receive the 3602 form from Roltime
- Benson will handle the fulfillment if the quantity to mail is this number or less
- The Customer __________ team should create and receive the PO for Compact Systems
- This team should create and receive the PO for Roltime
- It is against the law to mark up the price of this job Part
- If the client supplies this, you will not need to charge a fee for design
20 Clues: Acronym for United States Postal Service • We get the Mailing List from __________ Systems • Mailing Lists are only good for this amount of days • This team should create and receive the PO for Roltime • At a minimum, a Direct Mail will have this many job Parts • This is where the Shipment for the Direct Mail needs to go • ...
Ortho Molecular Products CS Week 2022-10-04
Across
- A person or organization that buys goods or services from a store or business.
- I just upgraded my office and I like arts and crafts
- Known for a good cat/real bad cat
- My favorite pastime is gaming and I have awesome cube decorations!
- The sound produced in a person's larynx and uttered through the mouth, as speech or song.
- Happy Goldfish Father
- Located 51 miles northwest of Chicago
- First used in 1876
- This person could win best in show
- The standard of something as measured against other things of a similar kind; the degree of excellence of something.
- I enjoy comedy shows and concerts
- I enjoy spending time up north at my cabin.
- Center An office set up to handle a large volume of phone calls, especially for taking orders and providing customer service.
- The assistance and advice provided by a company to those people who buy or use its products or services.
- This person eats oatmeal every morning
Down
- The ability to understand and share the feelings of another.
- Incorporated in 1858, located 88 miles west of Green Bay
- Ran for Woodstock Fire District
- Done or occurring at a favorable or useful time; opportune.
- The action of helping or doing work for someone.
- The act, state, or right of possessing something.
- Relating to or consisting of molecules.
- I enjoy bicycle riding and baking
- The original city girl
- Has a passion for creatures great and small
- Travels every chance possible
- Giving or ready to give help.
- The imparting or exchanging of information or news.
- This person is color blind
29 Clues: First used in 1876 • Happy Goldfish Father • The original city girl • This person is color blind • Travels every chance possible • Giving or ready to give help. • Ran for Woodstock Fire District • Known for a good cat/real bad cat • I enjoy bicycle riding and baking • I enjoy comedy shows and concerts • This person could win best in show • Located 51 miles northwest of Chicago • ...
CSW 2022 CROSSWORD PUZZ; 2022-09-29
Across
- A flat stiff usually small and rectangular piece of material (such as paper, cardboard, or plastic) usually bearing information.
- The money one has saved/ kept, especially through a Bank
- A sum of money paid into a bank or account.
- A physical location of a banking corporation
- Man's best friend
- Likes to chase mice
- Money in coins or notes as distinct from cheques/money order or credit
- To send (goods and services) to another country
- The difference between the sum of debit entries and the sum of credit entries entered into an account during a financial period
- A person employed to deal with customers' transactions in a bank.
- Has a trunk
- The global marketplace for the trading of one nation's currency for another
- The registration and reception desk in a hotel or large organization.
Down
- Flying mammal
- The work performed by one that serves/ contribution to the welfare of others
- A sum of money or item of property borrowed.
- An act of taking money out of an account.
- An amount of money taken from a bank account/ An entry recording a sum owed, listed on the left-hand side or column of an account.
- A record or statement of financial expenditure and receipts relating to a particular period or purpose
- A telephone service providing help with problems
- A document setting out items of debit and credit between a bank or other organization and a customer
- Large marsupial
- Send money in payment or as gifts
- An individual or business that purchases another company's goods or services
- A current medium of exchange in the form of coins and bank notes
25 Clues: Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice • Send money in payment or as gifts • An act of taking money out of an account. • A sum of money paid into a bank or account. • A sum of money or item of property borrowed. • A physical location of a banking corporation • To send (goods and services) to another country • ...
defintions 2023-02-14
Across
- standard unit of product or service.
- intangible and they are skills/tasks that other people do for us
- a business whereby the owner licenses its operations—along with its products, branding, and knowledge—in exchange for a franchise fee.
- make (something) on a large scale using machinery.
- guarantee that a manufacturer makes regarding the condition of its product.
- the management of large amounts of money
- selling the services and outcomes a product can provide rather than the product itself.
- without a widely recognized name or logo because it typically isn't advertised.
- an open space where a market is or was formerly held.
- goods/services that are typically used together
- are tangible items and products that have a physical nature
- a marketing approach that recognizes and rewards customers who purchase or engage with a brand on a recurring basis.
Down
- After-tax income
- all the money you earn before taxes and other deductions are subtracted.
- a reduction in the value of an asset over time
- a large store, typically one of a chain, which specializes in a particular type of discounted merchandise and becomes the dominant retailer in that category.
- the support you offer your customers
- similar products that a customer may use for the same purpose.
- the action or activity of buying goods or services online.
- the ability of a customer to obtain goods or services before payment
- enables you to communicate directly with individuals, rather than the mass market.
- he buying of goods without planning to do so in advance,
- a series of stages that an individual goes through when they consider buying a product or service.
- Shops can be placed into a hierarchy based on the services they provide.
24 Clues: After-tax income • standard unit of product or service. • the support you offer your customers • the management of large amounts of money • a reduction in the value of an asset over time • goods/services that are typically used together • make (something) on a large scale using machinery. • an open space where a market is or was formerly held. • ...
Economic Terms 2025-02-28
Across
- Developed an eponymous theory describing the hierarchy of human needs.
- Economic system where the government is in control.
- The need to be protected.
- The downfall of the economy has reach its lowest point and the population is struggling.
- Creates a good/service to ultimately be sold.
- Similar goods that can be used interchangeably.
- The idea that it is more efficient for groups to specialize at a certain task rather than multiple.
- The point of intersection where quantity supplied and quantity demanded are the same.
- Measures the value, size and status of the economy.
- An organization that aims to earn profit by selling goods and/or services.
- Economic system blending together the systems that have more and less government intervention.
- The need to feel accepted and included.
- When the price of goods and services increases, while the ability to purchase them decreases.
- All aspects of the economy are satisfactory and consumers begin spending on more non-essential goods.
Down
- The quantity of goods or services accessible to consumers.
- Who purchases the good or service.
- The quantity of a good or service asked for by consumers.
- When consumer demand decreases, resulting in the downfall of the economy.
- Who uses the good or service.
- The feeling of respect from oneself and others.
- The ultimate goal of fulfillment.
- Economic system with the least government intervention.
- Economic system that is less complex and uses every part of a resource.
- The necessities for human life.
- The most important factors upholding the economy begin to increase, bringing it up from rock bottom.
25 Clues: The need to be protected. • Who uses the good or service. • The necessities for human life. • The ultimate goal of fulfillment. • Who purchases the good or service. • The need to feel accepted and included. • Creates a good/service to ultimately be sold. • The feeling of respect from oneself and others. • Similar goods that can be used interchangeably. • ...
Nature of business 2025-03-27
Across
- a business makes more money then its lost
- person with an interest or concern in something, especially a business.
- medium enterprise
- sum of money that is owed or due.
- a business grows larger
- a business is around the world
- person that owns the business by themself
- person who sets up a business or businesses
- either a good or service
- new method, idea, product
- money received from selling goods or a service
- a business represents a company
- business has lots of money
- person or organisation that provides something needed such as a product or service.
- a very small business
Down
- who enters your place of work and buys something
- a business only operates in only that country
- a business runs out of money and is forced to shutdown
- place that accepts deposits and gives out loans
- a business is steadly running after an incline
- option within a business
- to a particular region
- tangible item sold in mainly shops
- traffic to describe the people that walk past a business
- act of selling all your assets
- item that that is sold for money
- person who has legal rights to the business
- thing that is provided by a business to a customer
- by a company to work
- business where 2 or more people own it
30 Clues: medium enterprise • by a company to work • a very small business • to a particular region • a business grows larger • option within a business • either a good or service • new method, idea, product • business has lots of money • a business is around the world • act of selling all your assets • a business represents a company • item that that is sold for money • ...
vocabulary 2025-09-08
Across
- is when the economy shrinks and people lose their money and jobs.
- advertising is talking to someone in person to share what you want them to buy
- the lowering of the original price.
- is when the price of a product or a service rises in price.
- is the price of a good or service.
- is to have a strong will for a thing or activity and you will not stop until it's done.
- the amount of credits you have in high school.
- is the price of a good going up usually in a percent.
- is where people might share or send messages about things, post video, post tweets, and even argue.
- is how most people will make their money by selling or a service
Down
- is the annual pay of someone that works a certain job.
- is getting the product from the store to the customer
- is a loan that is charged as interest to typically show the annel pay of a loan.
- is a system for producing and exchanging goods and services.
- is making things that people want or need.
- is an academic degree typically completed in two years.
- is the bottom limit you can get paid in the U.S.
- is a low state of the economy people without jobs or money
- is the export or import of goods or a tax duty.
- is an organization that sells goods or a service to make money.
- is to pay to share a message that gets people hooked to something.
21 Clues: is the price of a good or service. • the lowering of the original price. • is making things that people want or need. • the amount of credits you have in high school. • is the export or import of goods or a tax duty. • is the bottom limit you can get paid in the U.S. • is getting the product from the store to the customer • ...
Career Opportunities: Floral Industry 2024-04-19
Across
- orders booked in advance
- account set up by customers to allow for multiple purchase all billed on a monthly basis
- American Academy of Floriculture
- middleman or distribution company who sells to retailers mainly for resale or business use
- short modified underground stems surrounded by usually fleshy leaves containing stored food
- used to extend the shelf life of the flowers by lowering the water pH
- document which summarizes the objectives of a business
- all interactions between a customer and an employer to provide the customer with friendly knowledgeable service
Down
- goods which decay quickly
- science of growing plants on a non-commercial scale
- American Institute of Floral Designers
- Texas Master Florist
- tradeshow displaying the products of many designers companies and collections
- small plants grown in a tray with their own separate cell of compost keeping root disturbance to a minimum
14 Clues: Texas Master Florist • orders booked in advance • goods which decay quickly • American Academy of Floriculture • American Institute of Floral Designers • science of growing plants on a non-commercial scale • document which summarizes the objectives of a business • used to extend the shelf life of the flowers by lowering the water pH • ...
Enterprise Cloud Computing Strategy and Policy 2024-09-13
Across
- Which cloud broker deploys customer services over one or multiple CSPs?
- The abbreviation of specific, measurable, attainable, realistic, and timely goals.
- As-Is-Architecture assessing the _______ state of the enterprise.
- The fourth major phase when investigating cloud computing.
Down
- Cloud broker needs to act as an _________ between cloud customers and cloud service providers.
- Cloud policies help to prevent _______ cloud computing implementations.
- Vendor ______ makes a customer dependent on a vendor for specific products and/or services.
- Strategy should use a structured engineering approach that balances _________.
- The last component of broker architecture.
9 Clues: The last component of broker architecture. • The fourth major phase when investigating cloud computing. • As-Is-Architecture assessing the _______ state of the enterprise. • Cloud policies help to prevent _______ cloud computing implementations. • Which cloud broker deploys customer services over one or multiple CSPs? • ...
Business Studies 2023-05-29
Across
- when an employee is no longer needed and so loses their job
- the reason why employees want to work hard and work effectively for the business
- a person who organises, operates and takes the risk for a new business venture
- a business based upon the use of the brand names
- paid for communication with potential customers about a product to encourage them to buy it
- good or service essential for living
Down
- asking individuals a series of questions
- when the owners of two businesses agree to join their businesses together to make one business
- the owner of a limited company
- identifying customer wants and satisfying them profitably
- payment for work, usually paid weekly
- transferring of a message from a sender to the receiver
- a person, business or other organisation which buys goods or services from a business
- payment for work, usually paid monthly
14 Clues: the owner of a limited company • good or service essential for living • payment for work, usually paid weekly • payment for work, usually paid monthly • asking individuals a series of questions • a business based upon the use of the brand names • transferring of a message from a sender to the receiver • identifying customer wants and satisfying them profitably • ...
Entrepreneurship Vocabulary 2 2025-04-02
Across
- a risk management technique that involves shifting the financial liability of a risk to another party.
- allows you to really get to know your potential buyer and their organisation. It’s important to do a needs assessment or analysis so you can determine how your product or service will align with the buyer’s requirements.
- where you choose to promote your good or service. The place could be online or in a physical location, but it can help to identify your target customers so you can market your product where they're most likely to see it.
- an industry used to call the attention of the public to something, typically a product or service.
- a particular group at which a film, book, advertising campaign, etc., is aimed.
- to make decisions and take actions that involve uncertainty, potential loss, and the possibility of failure.
- a particular group of consumers at which a product or service is aimed.
- natural phenomena that can cause damage to property or create safety hazards.
- the forecasting and evaluation of financial risks together with the identification of procedures to avoid or minimize their impact.
- an indication that a certain reason is preventing a buyer from purchasing a product or service from you.
- The final P refers to promotion. Companies use promotional strategies to let consumers know about their products or services.
- a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an enabling disclosure of the invention.
- a symbol or other design adopted by an organization to identify its products, uniform, vehicles, etc.
- a presentation to a prospective customer to show them the features, capabilities, and value of the product or service.
- the possibility that a company's operations, finances, or safety could be threatened.
- the potential for individuals in an organization to inadvertently or intentionally compromise security through their actions, decisions, or behaviors.
Down
- the activity of identifying and contacting potential customers to generate new revenue
- is a risk management strategy that involves taking actions to prevent a risk from occurring or to minimize its impact.
- is a type of risk that involves the possibility of either a profit or a loss, and is often taken with the intent of profiting.
- the exclusive legal right, given to an originator or an assignee to print, publish, perform, film, or record literary, artistic, or musical material, and to authorize others to do the same.
- when a copyrighted work is reproduced, distributed, performed, publicly displayed, or made into a derivative work without the permission of the copyright owner.
- refers to the rate at which customers stay with a business in a given period of time.
- a risk that can only result in a loss or no loss, with no chance of financial gain
- the activity or business of promoting and selling products or services, including market research and advertising.
- a short and striking or memorable phrase used in advertising.
- the amount of risk your organization is at due to shifts in macroeconomic forces.
- refers to what you sell. It could be a physical good, service or skill.
- determines how much you charge for your product or service. This can depend on several factors, including competitor pricing, production costs and brand image.
- a symbol, word, or words legally registered or established by use as representing a company or product.
- getting a prospect to agree to a deal and sign a contract; getting a customer to purchase a good or service.
30 Clues: a short and striking or memorable phrase used in advertising. • a particular group of consumers at which a product or service is aimed. • refers to what you sell. It could be a physical good, service or skill. • natural phenomena that can cause damage to property or create safety hazards. • ...
Connection Crossword 2014-12-30
Across
- This fantasy coaching team has the best regular season record. They are definitely not angels!
- First name of the only employee that has a birthday on March 29th.
- Last name of the coach that completed their first Run Disney race with their husband on their honeymoon.
- Middle name of health coach Gemma Halton's little boy that was born in June.
- Beverage that a participant who spoke with Bailie Forte thought was a fruit.
- Client that is contemplating adding the Weight Management program in future years and whose name is a little bit fruity.
- State in which RETA Trust Wellness Coordinator Kristen Dodd resides.
- This genre of movies is Customer Service Administrator Christen Eaton's favorite.
- Client that will be here for a culture day in February 2015.
- Customer Service Administrator Amanda Sinclair is always willing to do this.
Down
- Last name of the supervisor that is celebrating 9 years with WebMD this January. It is also the name of a country.
- Last name of the coach that popped the question on Halloween. She said yes!
- Client that you should know very well that relaunches on 3/1/15.
- How often WebMD Connection will be published throughout the year.
- Food that you can make a healthy version of now that you have read the recipe in the newsletter.
- Gypsy Band that played at the 2014 Holiday Party.
- Name of Indianapolis' hockey team. It will get your engine going.
- Last name of the supervisor who helped ensure our great results at Corporate Challenge in 2014.
- First name of supervisor Gretchen Berry's little girl that was born in October.
- Game that Team 11 & 14 used to create their Halloween decor that earned them second place in the decorating contest.
20 Clues: Gypsy Band that played at the 2014 Holiday Party. • Client that will be here for a culture day in February 2015. • Client that you should know very well that relaunches on 3/1/15. • How often WebMD Connection will be published throughout the year. • First name of the only employee that has a birthday on March 29th. • ...
Unit III 2024-11-23
Across
- Kellogg’s faced challenges in India due to differing breakfast habits.
- Nike created a detailed plan for its self-lacing shoes, highlighting their unique technology.
- Starbucks launched a new coffee blend in select markets to gauge customer reactions.
- Google employees pitched ideas for wearable technology like Google Glass during innovation sessions.
- Majority Customers who waited for reviews before buying electric vehicles.
- Electric vehicles are perceived as better for the environment compared to traditional cars.
- Procter & Gamble filtered out impractical ideas for new detergents based on feasibility.
- Domino's introduced a new pizza crust in a single city to gauge customer feedback.
- Tesla’s first customers were risk-takers who valued cutting-edge technology.
- Samsung’s engineers brainstormed concepts for foldable phones.
- A customer who subscribes to a Country Delight delivery service after trying a sample kit.
- Apple’s iPhone rapidly scaled sales after its launch in 2007.
Down
- Early versions of virtual reality headsets struggled due to their complicated setup.
- Coca-Cola continues to generate high profits despite minimal market expansion.
- Dyson's vacuum cleaners gained popularity due to public demos showcasing their unique suction power.
- Pepsi introduced Tropicana with a focus on health-conscious consumers.
- Apple introduced its first-generation Apple Watch globally after testing and refining.
- BlackBerry sales plummeted as smartphones became more advanced.
- Google Glass failed due to low consumer interest and limited practical use.
- Amazon’s advertisements inform potential customers about its drone delivery service.
- Free trials of Netflix helped customers experience its benefits before subscribing.
- Samsung’s Knox security platform appeals to business users.
- Microsoft launched the Zune too late to compete with the iPod.
- Coca-Cola rejected multiple flavor variants before deciding on Coca-Cola Zero.
- Landline phones are still used by a small group that resists adopting smartphones.
- Adopters Influencers who endorse new haircare brand, ‘Ravel’ help drive initial interest.
26 Clues: Samsung’s Knox security platform appeals to business users. • Apple’s iPhone rapidly scaled sales after its launch in 2007. • Microsoft launched the Zune too late to compete with the iPod. • Samsung’s engineers brainstormed concepts for foldable phones. • BlackBerry sales plummeted as smartphones became more advanced. • ...
Puzzle Marketing 2021-04-04
Across
- การแบ่งส่วนตลาด
- ช่องทางการสื่อสารและบริการลูกค้าที่หลากหลายและเชื่อมโยงกันให้เป็นหนึ่งเดียวทั้งแบบออฟไลน์และออนไลน์
- การทำการตลาดรูปแบบใหม่บน Platform ดิจิทัลต่างๆ เพื่อเข้าถึงกลุ่มลูกค้าที่โลดแล่นอยู่บนโลกดิจิทัลที่มีอุปกรณ์อิเล็กทรอนิกส์ (Electronic) เป็นสื่อกลาง
- แนวคิดทางการตลาดรูปแบบหนึ่งที่พยายามขายสินค้าที่ผลิตขึ้นมาโดยการกระตุ้นให้ลูกค้าซื้อสินค้าด้วยมาตราการต่างๆ เพื่อสร้างกำไรจากปริมาณสินค้าที่ขายได้
- การผลิตสินค้าปริมาณมาก และจำกัดเฉพาะกลุ่มลูกค้า
- คุณค่าที่ส่งมอบให้ลูกค้า
- การประชาสัมพันธ์
- คลังสินค้า
- การสร้างสายสัมพันธ์อันดีกับลูกค้า
- ผู้มีอิทธิพลบนสื่อโซเชียล โดยเป็นผู้ที่ทำคอนเทนต์เผยแพร่ตามแพลตฟอร์มต่างๆ
Down
- ดัชนีชี้วัดความสำเร็จ
- ช่องทางที่ธุรกิจสามารถใช้ในการติดต่อลูกค้า
- แนวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- ปัจจัยที่มีผลต่อพฤติกรรมการซื้อของผู้บริโภค
- การกระตุ้นให้สามารถขายสินค้าได้มากขึ้นด้วยวิธีการต่างๆ
- กลยุทธ์การส่งเสริมการขายแบบดึง
- ผลิตภัณฑ์เพื่อการอุตสาหกรรม(B2B)
- ข้อมูลที่ระบุตัวตนของลูกค้าคนนั้นๆ
- วงจรชีวิตผลิตภัณฑ์
- ห่วงโซ่อุปทาน
20 Clues: คลังสินค้า • ห่วงโซ่อุปทาน • การแบ่งส่วนตลาด • การประชาสัมพันธ์ • วงจรชีวิตผลิตภัณฑ์ • ดัชนีชี้วัดความสำเร็จ • คุณค่าที่ส่งมอบให้ลูกค้า • กลยุทธ์การส่งเสริมการขายแบบดึง • ผลิตภัณฑ์เพื่อการอุตสาหกรรม(B2B) • การสร้างสายสัมพันธ์อันดีกับลูกค้า • ข้อมูลที่ระบุตัวตนของลูกค้าคนนั้นๆ • ช่องทางที่ธุรกิจสามารถใช้ในการติดต่อลูกค้า • ปัจจัยที่มีผลต่อพฤติกรรมการซื้อของผู้บริโภค • ...
Lean Problem Solving 2024-04-09
Across
- The waste time for people equipment materials and information to do work.
- The main reason or contributing factor of a problem. (2 words)
- A problem-solving tool using an X-Y diagram or prioritization matrix to analyze the relationship between inputs and outputs of a process. (3 words)
- Evaluate the results in terms of performance.
- All of the activities, both value-added and non-value added, required within an organization to deliver a specific product or service. (2 words)
- Magnitude of the problem to the customer or the team.
- Interrogative technique used to explore cause-and-effect relationships underlying a problem. (2 words)
- Implement the changes.
- A type of problem solver that gets others to support their cause and are excellent at solving "people" problems.
- Determine goals for a process and needed changes to achieve them.
- An approach for identifying all possible failures in a process. (Acronym)
Down
- A reactive process of rapidly fixing abnormal conditions by returning to known standards.
- Data collection phase to gather baselines and see improvements after change is implemented.
- Understanding what a customer is willing to pay for a given product or service.
- Japanese term meaning "change for the better" or "continuous improvement" that involves all employees making small changes to improve operations and efficiency.
- Iterative, 4-step quality improvement model. (2 words)
- Trying out a solution to solve an authentic problem.
- Diagram that identifies many possible causes for an effect or problem.
- Motions that create no value and can be eliminated.
- Standardize and stabilize the change or begin the cycle again, depending on the results.
20 Clues: Implement the changes. • Evaluate the results in terms of performance. • Motions that create no value and can be eliminated. • Trying out a solution to solve an authentic problem. • Magnitude of the problem to the customer or the team. • Iterative, 4-step quality improvement model. (2 words) • The main reason or contributing factor of a problem. (2 words) • ...
Marketing Mix 2016-11-03
Across
- If a business focuses on these, they are more likely to succeed.
- This will be carried out to Identify what marketing mix is required.
- One way in which a product or service can be promoted.
- The methods used to encourage customers to buy.
Down
- How much the customer is charged.
- The design. What it does, how it looks, its brand.
- Two words. Otherwise known as the 'Four Ps'
- A group of customers that have something in common e.g. Age, Income, gender
- How the customer gets the product (retail, online etc)
9 Clues: How much the customer is charged. • Two words. Otherwise known as the 'Four Ps' • The methods used to encourage customers to buy. • The design. What it does, how it looks, its brand. • One way in which a product or service can be promoted. • How the customer gets the product (retail, online etc) • If a business focuses on these, they are more likely to succeed. • ...
Citizens Bank Review Activity 2024-11-14
Across
- Type of assistance we can provide customers for self-service
- The process of upgrading the banking system to a more secure system
- A secure, cloud-based digital banking solutions company
- See what a customer sees
- Allows customers to provide payments to businesses and individuals
Down
- Account with Bronze, Silver and gold packages
- Where customers will go to get the most updated version of the banking application
- The amount of times a customer has before they are locked out of the system
- Depositing a check with a mobile device
9 Clues: See what a customer sees • Depositing a check with a mobile device • Account with Bronze, Silver and gold packages • A secure, cloud-based digital banking solutions company • Type of assistance we can provide customers for self-service • Allows customers to provide payments to businesses and individuals • ...
Collection Timeline 2023-05-27
Across
- On this day in the bill cycle, a second attempt at autopay draft would occur
- temporary suspension of service requiring payment to restore
- On Day 62, ____ will be auto-removed and cannot be re-added if reconnected
Down
- On this day in the bill cycle, hotline would occur two days later in the event of nonpayment
- On this day in the bill cycle, all lines on the account are deactivated
- When hotlined, ________ calls are routed to Mobile Customer Service
- Day 21 of the billing cycle, if payment declines, an email is sent asking for the customer to update their payment info
7 Clues: temporary suspension of service requiring payment to restore • When hotlined, ________ calls are routed to Mobile Customer Service • On this day in the bill cycle, all lines on the account are deactivated • On Day 62, ____ will be auto-removed and cannot be re-added if reconnected • On this day in the bill cycle, a second attempt at autopay draft would occur • ...
Vocab 2014-09-17
Across
- a feature of a product for sale that makes it attractive to customers
- is whenever a consumer elect goals based on totally objective criteria
- a potential or likely customer, client, etc
- an act of referring someone or something for consultation
- is the process of directly approaching employers
- benefits the buyer gets
- the activity of promoting the sale of goods
- follow and observe (someone) closely
Down
- The reason why an individual or an organization buys a specific product or makes purchases from a specific firm.
- a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
- The motives that drive an individual/user toward selection of a particular outlet,
- This refers to the physical or measurable characteristics of a product or service
- the possibility or likelihood of some future event occurring
- A feeling experienced by a customer through association with a product.
14 Clues: benefits the buyer gets • follow and observe (someone) closely • a potential or likely customer, client, etc • the activity of promoting the sale of goods • is the process of directly approaching employers • an act of referring someone or something for consultation • the possibility or likelihood of some future event occurring • ...
The Iowa Banker Crossword 2025-02-18
Across
- The IBA’s “Money Cents” campaign was launched to help prevent this.
- A major driver of change in banking operations and customer service.
- A word used to describe the wave of regulations impacting banks.
- Many Iowa banks prioritize supporting this through local efforts.
- The Iowa Bankers Benefit Plan helps banks provide this for bank employees.
- A key benefit of attending IBA events.
Down
- IBA’s efforts to champion and represent the interests of Iowa’s community banks.
- A bank’s ability to meet cash needs.
- A challenge community banks continue to face.
- Technology-driven solutions transforming the banking industry.
- Essential for protecting customer data in an increasingly digital world.
- A critical aspect of banking operations to meet legal standards.
- Shaped by those who guide and influence the future of Iowa banking.
- The previous name of IBA’s quarterly magazine before it became The Iowa Banker.
14 Clues: A bank’s ability to meet cash needs. • A key benefit of attending IBA events. • A challenge community banks continue to face. • Technology-driven solutions transforming the banking industry. • A critical aspect of banking operations to meet legal standards. • A word used to describe the wave of regulations impacting banks. • ...
Career Opportunities: Floral Industry 2025-03-18
Across
- American Academy of Floriculture
- used to extend the shelf life of the flowers by lowering the water pH
- document which summarizes the objectives of a business
- small plants grown in a tray with their own separate cell of compost, keeping root disturbance to a minimum
- middleman or distribution company who sells to retailers mainly for resale or business use
- Texas Master Florist
- science of growing plants on a non-commercial scale
Down
- all interactions between a customer and an employer to provide the customer with friendly, knowledgeable service
- goods which decay quickly
- tradeshow displaying the products of many designers, companies and collections
- short modified underground stems surrounded by usually fleshy leaves containing stored food
- account set up by customers to allow for multiple purchase, all billed on a monthly basis
- orders booked in advance
- American Institute of Floral Designers
14 Clues: Texas Master Florist • orders booked in advance • goods which decay quickly • American Academy of Floriculture • American Institute of Floral Designers • science of growing plants on a non-commercial scale • document which summarizes the objectives of a business • used to extend the shelf life of the flowers by lowering the water pH • ...
The Transformation Process 2023-11-05
Across
- Quantity of goods or services produced to meet customer demand
- Degree to which customers interact directly with the service delivery process
- Implementing measures to maintain standards and address deviations in operations
- Fluctuations in customer demand influenced by seasonal patterns or market trends
- Organising tasks in a specific order to optimise workflow efficiency
Down
- Tracking and observing operations to ensure they align with objectives
- Continuous efforts to enhance processes and achieve better outcomes
- Tools and systems used to enhance efficiency and automate processes
- Diversity and range of different products or services offered to customers
9 Clues: Quantity of goods or services produced to meet customer demand • Continuous efforts to enhance processes and achieve better outcomes • Tools and systems used to enhance efficiency and automate processes • Organising tasks in a specific order to optimise workflow efficiency • Tracking and observing operations to ensure they align with objectives • ...
Marketing Mix 2024-07-15
Across
- 3. The group of people most likely to buy a product or service. (6, 6)
- The activities that communicate the product’s features and persuade customers to purchase it.
- The four elements of the Marketing Mix. (5)
- The movement of money into and out of a business. (4, 4)
- Channels used to get the product to the customer
Down
- Gathering and analyzing information about a market.
- Goods or services offered by a business to satisfy customer needs.
- A long-term goal a business wants to achieve
- The amount of money customers must pay for a product
9 Clues: The four elements of the Marketing Mix. (5) • A long-term goal a business wants to achieve • Channels used to get the product to the customer • Gathering and analyzing information about a market. • The amount of money customers must pay for a product • The movement of money into and out of a business. (4, 4) • ...
Nature of Business 2025-04-03
Across
- the person who has legal rights to the business
- where a business is around the world
- a place that accepts deposits and gives out loans
- a person or organisation that provides something needed such as a product or service.
- a item that that is sold for money
- where a business grows larger
- a sum of money that is owed or due.
- a person with an interest or concern in something, especially a business.
- someone who enters your place of work and buys something
- a person who sets up a business or businesses
- a business has lots of money
- where a business runs out of money and is forced to shutdown
- where a business makes more money then its lost
- where a business is steadly running after an incline
- a new method, idea, product
Down
- a business where 2 or more people own it
- the money received from selling goods or a service
- a tangible item sold in mainly shops
- a person that owns the business by themself
- provides either a good or service
- an option within a business
- a thing that is provided by a business to a customer
- the act of selling all your assets
- traffic traffic to describe the people that walk past a business
- small, medium enterprise
- relating to a particular region
- where a business represents a company
- opportunity by a company to work
- where a business only operates in only that country
- business a very small business
30 Clues: small, medium enterprise • an option within a business • a new method, idea, product • a business has lots of money • where a business grows larger • business a very small business • relating to a particular region • opportunity by a company to work • provides either a good or service • a item that that is sold for money • the act of selling all your assets • ...
Test 2022-11-25
Across
- System must be ________ when you are away from your desk.
- ABC does not allow usage of _________ system though customer has BYOD policy.
- Project documents must not be _________ to external internet sites.
- Customer VDI cannot be used to navigate unwanted websites which are ________ in ABC.
- If there is conflict between ABC security policy and customer security policy then ABC associate has to follow _______ of the two.
- Sending email to personal mail ID from business email (ABC or ABC' customer email) is strictly ________.
- It is _______ responsibility to check the own system compliance regularly.
- All third party/customer provided information must be treated as __________ until and unless specified otherwise by the third party/customer.
Down
- User must be always responsible for the act perform by his own _________.
- It is always better to ______ security violation internally rather escalated by customer.
- Always check recipient email address before click on send button to ensure data _________.
- Always check sender's email ID before clicking on any email attachment or link to prevent from ________ attack.
- Security requirement for project or account must be governed by _______.
- Document signed by associate to protect ABC or ABC' customer confidential business information.(NDA)
- Unauthorized ___________ device must not be connected to ABC or client asset in any circumstances.
- The_________ of information is responsible for classifying the information, created in any form (electronic or non-electronic), and restricting access to the information.
- For any deviation from contractual agreement ________ approval must be obtained.
- When you are doing planning or at design state, you must consider ________ requirement as well.
- For any release or separation from account, access to customer environment must be revoked within _____ day(s).
19 Clues: System must be ________ when you are away from your desk. • Project documents must not be _________ to external internet sites. • Security requirement for project or account must be governed by _______. • User must be always responsible for the act perform by his own _________. • It is _______ responsibility to check the own system compliance regularly. • ...
VC Metrics 2025-01-06
Across
- Capital contributed by investors to a fund (3 letters).
- Maximum market potential a company can serve (3 letters).
- Total revenue a customer brings throughout their relationship with a business (3 letters).
- Time a company can operate before needing more capital (6 letters).
- Financial metric for investment returns over time (3 letters).
- Annual growth rate of an investment over time (4 letters).
Down
- Measure of distributions relative to invested capital (3 letters).
- Performance measure comparing private equity to public markets (3 letters).
- Rate Rate of customers leaving a service (5 letters).
- Rate Rate at which a company spends its capital (4 letters).
- Ratio showing the total value generated by a fund relative to its capital invested (4 letters).
- Recurring revenue expected annually (3 letters).
- Metric to assess the profitability of an investment (3 letters).
- Cost to acquire a new customer (3 letters).
14 Clues: Cost to acquire a new customer (3 letters). • Recurring revenue expected annually (3 letters). • Rate Rate of customers leaving a service (5 letters). • Capital contributed by investors to a fund (3 letters). • Maximum market potential a company can serve (3 letters). • Annual growth rate of an investment over time (4 letters). • ...
Auto service managament chapter 17 2025-06-16
Across
- Having more employees scheduled than work available.
- How well technician time and bay usage match the actual work performed.
- Efficiency The ratio of actual labor hours produced to time spent working.
- Optimization Adjusting technician workload to match shop capacity.
- Percentage of available hours that are billed to a job.
- Rate Hours Standard labor time billed for a specific repair job.
- Predicting future demand for service to schedule staffing accordingly.
Down
- The process of hiring and scheduling the right number of employees.
- The amount of time a vehicle occupies a hoist or bay.
- Having fewer employees than required to meet demand.
- The maximum number of labor hours or repairs a shop can handle.
- Employee responsible for managing work orders and customer communication.
- Demand Volume of repair work requested by customers over a time period.
- System used to track technician hours and availability.
14 Clues: Having more employees scheduled than work available. • Having fewer employees than required to meet demand. • The amount of time a vehicle occupies a hoist or bay. • System used to track technician hours and availability. • Percentage of available hours that are billed to a job. • The maximum number of labor hours or repairs a shop can handle. • ...
BUS 102 Week 4 review 2023-09-22
Across
- Emphasizing an organizations policy on security and service helps reduce customer _____
- _________ progresses more rapidly than most people can keep up with.
- Landing in the top 5 positions of a google search is an example of Search Engine _________
Down
- E-mail etiquette says to use your company's e-mail for ________ only!
- This is the second most important link in customer service.
- This has influenced many aspects of life for millions of people and taken hold of much of society.
6 Clues: This is the second most important link in customer service. • _________ progresses more rapidly than most people can keep up with. • E-mail etiquette says to use your company's e-mail for ________ only! • Emphasizing an organizations policy on security and service helps reduce customer _____ • ...
Credit Process 2023-08-07
Across
- - $25,000 is the maximum amount we will initially approve without ________ approval.
- - Please add the credit application to all emails as an _________.
- - The process of collecting past due credit balances.
- - This code is required on subject lines sent to credit.
- - Active, Valid, Government issued ___________ is required when running a prepaid load with a credit card.
- - The database we pull leads from and utilize to review credit standing for a customer.
- - Customers need to _________ and date the terms of service on page 2. They do not need to sign the personal guarantee.
Down
- - Applicant Name, DBA, Street address, city, state, zip code, Phone number, AP Contact: Name, email address, phone number, and more is __________ information on the credit application.
- - Credit has not been extended to a customer we offer this method to move loads.
- - A credit form that all customers must complete in order to establish credit.
- - When customers do not pay bills or stop using their credit.
- - This is extended to customers in good standing financially so they do not need to pre-pay for our services.
- - Credit Supervisor at EL.
- - A great way to motivate our credit team and be their best friend.
14 Clues: - Credit Supervisor at EL. • - The process of collecting past due credit balances. • - This code is required on subject lines sent to credit. • - When customers do not pay bills or stop using their credit. • - Please add the credit application to all emails as an _________. • - A great way to motivate our credit team and be their best friend. • ...
business 2022-10-26
Across
- a thing that is borrowed, especially a sum of money that is expected to be paid back with interest
- work, especially physical work.
- a system by which one pays for a thing in regular instalments while having the use of it.
- a person's regular occupation, profession, or trade
- a legal agreement by which a bank, building society, etc. lends money at interest in exchange for taking title of the debtor's property, with the condition that the conveyance of title becomes void upon the payment of the debt.
Down
- service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues.
- a deficit in a bank account caused by drawing more money than the account holds.
- the standard of something as measured against other things of a similar kind; the degree of excellence of something.
- a project or undertaking, especially a bold or complex one.
- a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.
10 Clues: work, especially physical work. • a person's regular occupation, profession, or trade • a project or undertaking, especially a bold or complex one. • a deficit in a bank account caused by drawing more money than the account holds. • a system by which one pays for a thing in regular instalments while having the use of it. • ...
Introduction to E-Commerce 2024-03-04
Across
- Exchange of goods, services, or products between businesses, individuals, or entities.
- Exchanging products, services or information via electronic network.
- Support A crucial role in ensuring a positive customer experience and fostering long-term relationships with customers.
- Purchase Experience The interactions and activities that occur after a customer has made a purchase from a business.
- to Consumer Can sell directly to end users. Or they can sell to businesses that then resell the products to other companies or consumers.
- Catalogue Listing of all the products or services offered by a business or organization.
Down
- to Business Business selling products directly to consumers.
- Tracking A service provided by businesses to allow customers to monitor the status and progress of their orders from placement to delivery.
- Money Money that exists only in electronic form and is stored and transacted electronically.
- Coin 3rd Stage in Evolution of E-Commerce.
10 Clues: Coin 3rd Stage in Evolution of E-Commerce. • to Business Business selling products directly to consumers. • Exchanging products, services or information via electronic network. • Exchange of goods, services, or products between businesses, individuals, or entities. • Catalogue Listing of all the products or services offered by a business or organization. • ...
WinCo ESOP Crossword 2024-07-02
Across
- What was our company named before WinCo Foods?
- What month is open enrollment for Benefits?
- WinCo Foods Corporate Office is located in which city?
- WinCo Foods has the ____ largest ESOP in the nation.
- What does the name “WinCo” stand for?
- WinCo Foods’ current CEO is ____ Haag.
- Employee Owners are fully ____ in the ESOP after 6 years.
- How many distribution centers does WinCo Foods operate?
- Employee Owners receive an annual gift of WinCo stock equaling ____ percent of their W2 wages.
- How old does an in-service Employee Owner have to be to request a distribution from their ESOP account?
- The ESOP plan year is the same as the WinCo ____ year.
Down
- WinCo Foods’ Service promise is “I Am WinCo! I will take care of the ____!”
- WinCo Foods: The Supermarket ___ ____ Leader.
- What does EAC stand for?
- How can you check your insurance hours and coverage amounts?
- What does ESOP stand for?
- What website do we use to check our ESOP account?
- Where can you find the ESOP Projector?
18 Clues: What does EAC stand for? • What does ESOP stand for? • What does the name “WinCo” stand for? • WinCo Foods’ current CEO is ____ Haag. • Where can you find the ESOP Projector? • What month is open enrollment for Benefits? • WinCo Foods: The Supermarket ___ ____ Leader. • What was our company named before WinCo Foods? • What website do we use to check our ESOP account? • ...
NW Natural GIS Day 2025-11-17
Across
- A bag of magnesium powder installed for CP
- An area created around a feature at a specified distance
- A data format that represents geographic information as a grid of cells or pixels
- User status for audit and mapping complete
- PVC or steel casing around our poly pipe
- An old form of plastic pipe no longer installed.
- Fittings connecting gas pipe of dissimilar sizes
- Symbol for two crossing but disconnected pipes
- Manufacturer of 775 EFVs
Down
- A measurement along imaginary horizontal lines called parallels
- A data format that represents geographic features using points, lines, and polygons
- A safety device installed on a gas service line designed to limit the flow of gas in the event the service is damaged
- A right to cross or otherwise use someone else's land for a specified purpose
- Descriptive data associated with a geographic feature
- Customer owned pipe
- Software for work order and asset management
- GIS software company that makes ArcGIS Pro
- One-quarter of a square mile or section
18 Clues: Customer owned pipe • Manufacturer of 775 EFVs • One-quarter of a square mile or section • PVC or steel casing around our poly pipe • A bag of magnesium powder installed for CP • User status for audit and mapping complete • GIS software company that makes ArcGIS Pro • Software for work order and asset management • Symbol for two crossing but disconnected pipes • ...
LAST CHANCE! to Review for Word Wall Test 2021-01-29
Across
- Sell a different product or service to an existing customer.
- The action of designing or producing something to meet someone's individual requirements.
- A class of computer programs that enables individuals to collaborate on projects with a common goal from geographically dispersed locations.
- A framework or theory that recommends that companies commit to the 3 P's: People, Profit & Planet.
- The kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it.
- Businesses seek investments that are not just profitable but also contribute to the welfare of society and environment.
- Knowledge that is gained through incidental activities or without awareness that learning is occurring.
- Aggregating prospective buyers into groups or segments with common needs and who respond similarly to a marketing action.
Down
- A work or invention that is the result of creativity, such as a manuscript or a design, to which one has rights and for which one may apply for a patent, copyright or trademark.
- A process used to extract usable data from a larger set of any raw data.
- The exclusive possession or control of the supply of or trade in a commodity or service.
- A state of limited competition, in which a market is shared by a small number of producers or sellers.
- A sales technique used to get a customer to spend more by buying an upgraded or premium version of what's being purchased.
- An approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.
- A system of government in which most of the important decisions are made by state officials rather than by elected representatives.
- A person or company that sells goods in large quantities at low prices, typically to retailers.
16 Clues: Sell a different product or service to an existing customer. • A process used to extract usable data from a larger set of any raw data. • The exclusive possession or control of the supply of or trade in a commodity or service. • The action of designing or producing something to meet someone's individual requirements. • ...
Microeconomics Vocabulary 2021-10-21
Across
- where buyer and sellers can meet and facilitate the exchange for profit
- Liability- type of legal structure for an organization
- Product- products that are sold separately but are used together
- Good- product bought for consumption by the average customer
- s the amount of an asset or resource that exceeds the portion that's actively utilized.
- Curve- graphical representation of the relationship between the price of a good or service and quantity demanded.
- Liability- the full legal responsibility that business owners and partners assume for all business debts
- of Demand- factors that cause a shift in the economic demand for a product or service.
- the total amount of a specific good or service that is available to consumers.
- security that represents the ownership of a fraction of a corporation
Down
- How much you pay for something
- Competition- This market firms produce and sell slightly different products
- Curve-s a graphic representation of the correlation between the cost of a good or service and the quantity supplied for a given period. I
- structure- Defined by their characteristics
- economic principle referring to a customer's desire to purchase goods and services.
- Monopoly- monopoly that arises due to unique circumstances.
- flow diagram- how goods, services, and money move through our economy
- Proprietorship- is someone who owns an unincorporated business by himself or herself.
- Competition- the market that has many buyers and sellers ,and all firms are identical
- relationship between two or more people dealing with business
- is a price searcher
- This market has few sellers and their barrier entries are high
22 Clues: is a price searcher • How much you pay for something • structure- Defined by their characteristics • Liability- type of legal structure for an organization • Monopoly- monopoly that arises due to unique circumstances. • Good- product bought for consumption by the average customer • relationship between two or more people dealing with business • ...
Fashion vocabulary 2022-01-04
Across
- features- Physical characteristics of items
- added- The increase in worth of products as a result of a particular work activity
- The amount of a good or service customers are willing and able to buy at a certain time and price
- show- A sales event for showing merchandise to staff or selected customers for limited time
- windows- Store window decoration that does not allow a view into the store
- product code- Standard barcode, now updated to UPC-A, that includes numbers as well as bars and spaces
- events- Promotional activities held to build customer traffic, sell goods and enhance the company’s image
- of sale- Merchandise data collected electronically when consumer purchase transactions are recorded
- that customers must but and wear a style to make it a fashion
- show- An event at which collections of newly designed clothing are modeled for a audience
- service- Total of all enhancements available to customers, directly related to sell of goods or services
- profit- A resulting positive number after expenses have been redacted from the gross margin figure
- turnover- The number of times the average inventory on hand is sold and replaced in a given period
- Any paid form of non-personal selling of ideas, goods or services
- standards- A way of measuring an organization's progress and how effective and efficient it is at running its business
Down
- purchases- An unplanned decision to buy a product or service, made just before a purchase
- summary- Brief overview of the entire promotional plan; this should be written last but included in the first page in the promotional plan
- independent buying agent
- Products with dark bars and white spaces and varying widths used on merchandise tags for electronic identification and collection of product data
- program- A system of rewarding a retailer’s best customers to encourage repeat sales, using customer specific data
- as nightgowns or pajamas, worn for sleeping or at bedtime
- make whiter or lighter in color, as by exposure to light or a chemical agent; remove the color from
- strategy- Distribution done in every market available in an area
- fashion that is introduced and expected to sell but is not accepted by the consumers
- media- personal content created and spread via electronic technology for interaction and sharing of information
- mix- A blend of media used to communicate The message of a planned promotion
- followers- Those who except and wear a fashion only after it becomes acceptable to the majority
- in 1938, the first completely synthetic fiber developed
- process by which concepts are made into sellable physical products
- plan- The process of analyzing one or more potentially interesting markets in order to determine how a business can optimally compete in them
30 Clues: independent buying agent • features- Physical characteristics of items • in 1938, the first completely synthetic fiber developed • as nightgowns or pajamas, worn for sleeping or at bedtime • that customers must but and wear a style to make it a fashion • strategy- Distribution done in every market available in an area • ...
Mrs Hallers Beast Class 2023-05-01
Across
- Easy sale
- Selling over telephone
- Suggesting additional merchandise
- Getting ready for face-to-face selling situation
- Process of recording a sale and presenting the customer with proof of payment
- Initial effort to close a sale
- Looking for buying motives that are communicated nonverbally
- Feeling associated with a product
- Names of other people who might buy
Down
- Insincere reasons not to buy
- Conscious logical reason for buying a product
- Concerns or hesitations, or doubts to buy
- Greeting the customer
- Looking for new customer
- Point of Sale
- Words average person can understand
- Basic, physical attributes of the product
- Advantage or personal satisfaction that customer gets
- Things customers do to indicate readiness to buy
19 Clues: Easy sale • Point of Sale • Greeting the customer • Selling over telephone • Looking for new customer • Insincere reasons not to buy • Initial effort to close a sale • Suggesting additional merchandise • Feeling associated with a product • Words average person can understand • Names of other people who might buy • Concerns or hesitations, or doubts to buy • ...
Marketing Reviewer 2024-09-19
Across
- sales increases and the cost per customer fails as profit rise. There are more customers and competitors.
- series of coordinated marketing efforts to promote a product or brand.
- Goods/services offered to the target market
- The amount added to the cost price of goods to cover overhead and profit
- Creating a unique product to service that offers superior value compared to competitors.
- desires for specific products or services
- sales peak and the cost per customer is at its lowest. Profits are noew high and competitions in intense.
- Locations and methods used to make the product available
- Dividing a market into distinct groups
- the difference between a product or service's selling price and the cost of production.
- Material like text, images, or videos used to communicate with an audience.
- To capture and hold an audience’s attention, encouraging participation.
- Selecting one or more segments to enter
- the act of obtaining a desired object by offering something in return.
- trade between two parties involving at least two things of value.
Down
- Activities that communicate the product's value and persuade the customers to buy.
- sales are typically low and cost per customer is high as the market takes time to accept that new product.
- Arranging for a product to occupy a clear, distinctive place in the minds of target customers.
- The process of searching for and finding potential buyers
- Individuals or entities who purchase goods or services.
- People who consume content, particularly in the context of visual media such as television, online videos, or advertisements.
- Amount customers must pay to obtain the product
- business outlay is high due to product development costs and the marketing budget. There is no return on investment.
- means to provide a reward or motivation for someone to take a specific action. This can involve offering benefits or prizes to encourage behaviors such as purchasing a product or achieving a goal.
- basic human requirements
- Wants backed by purchasing power
- group of individuals targeted by a marketing campaign. This includes potential customers, existing customers, and any other stakeholders who may influence or be influenced by marketing efforts.
- profits falls as sales fall and the customer base contracts. The cost per customer remains low. marketing spend is not kept at a minimum.
28 Clues: basic human requirements • Wants backed by purchasing power • Dividing a market into distinct groups • Selecting one or more segments to enter • desires for specific products or services • Goods/services offered to the target market • Amount customers must pay to obtain the product • Individuals or entities who purchase goods or services. • ...
Connection Crossword 2014-12-29
Across
- Food that you can make a healthy version of now that you have read the recipe in the newsletter.
- First name of the only employee that has a birthday on March 29th.
- Middle name of health coach Gemma Halton's little boy that was born in June.
- Customer Service Administrator Amanda Sinclair is always willing to do this.
- Game that Team 11 & 14 used to create their Halloween decor that earned them second place in the decorating contest.
- First name of supervisor Gretchen Berry's little girl that was born in October.
- Mellon Client that is contemplating adding the Weight Management program in future years and whose name is a little bit fruity.
- Last name of the supervisor that is celebrating 9 years with WebMD this January. It is also the name of a country.
- Last name of the coach that completed their first Run Disney race with their husband on their honeymoon.
- State in which RETA Trust Wellness Coordinator Kristen Dodd resides.
- This fantasy coaching team has the best regular season record. They are definitely not angels!
- Last name of the supervisor who helped ensure our great results at Corporate Challenge in 2014.
Down
- Client that will be here for a culture day in February 2015.
- Last name of the coach that popped the question on Halloween. She said yes!
- How often WebMD Connection will be published throughout the year.
- Client that you should know very well that relaunches on 3/1/15.
- Name of Indianapolis' hockey team. It will get your engine going.
- Gypsy Band that played at the 2014 Holiday Party.
- This genre of movies is Customer Service Administrator Christen Eaton's favorite.
- Beverage that a participant who spoke with Bailie Forte thought was a fruit.
20 Clues: Gypsy Band that played at the 2014 Holiday Party. • Client that will be here for a culture day in February 2015. • Client that you should know very well that relaunches on 3/1/15. • How often WebMD Connection will be published throughout the year. • First name of the only employee that has a birthday on March 29th. • ...
crossword 2024-03-05
Across
- the act of buying without thinking much of it
- services that directly benefit the customer
- a classification stating that goods from urban areas are better than goods from more local places such as corner shops
- services that help the producer
- a product that is only sold by one retailer and not sold anywhere else
- things that can influence an outcome
- the amount of money you have made before taxes
- people who create goods
- a product that will be depleted in more than one use
- the way a person will pay for goods/services
- when a person pays for some action done for them
- when shops have a certain amount of money per unit, like $1/kg or $1/litre
Down
- two goods that are used for the same purpose, and therefore thought of as similar
- a product that will be depleted in one use
- decisions made by customers
- the agreement to spend money on something over a period of time
- the management of money
- products given for free if another good/service is paid
- the act of comparing different goods to see which is worth more
- a technique by marketers to send a message to a customer without any median other than physically talking
- a product
- the decrease of a product's value due to use, wear and tear or obsolescence
- the amount of money you have made after taxes
- a company that buys goods from smaller shops and resells at lower quantities
- how a good is wrapped, protected and/or presented
25 Clues: a product • the management of money • people who create goods • decisions made by customers • services that help the producer • things that can influence an outcome • a product that will be depleted in one use • services that directly benefit the customer • the way a person will pay for goods/services • the act of buying without thinking much of it • ...
ENTREPRENEURSHIP CROSSWORD PUZZLE 2025-11-07
Across
- – A detailed proposal for achieving business goals.
- A newly established business, often focused on innovation.
- – Activities to promote and sell products or services.
- – The management of money and investments.
- The skill of generating new and valuable ideas.
- The chance of loss or failure in an entrepreneurial venture.
- A clear idea of what a business aims to achieve in the future.
- – The willingness to take the first step or act independently.
- The ability of a business to generate financial gain.
- The ability to guide and inspire a team toward goals.
- Something created or offered to satisfy a need or want.
- – The inner drive that pushes someone to act and achieve.
- – The worth of a product or service to the customer.
- – A group of connections that provide opportunities or support.
- A project or venture that requires initiative and risk-taking.
Down
- – A favorable situation for success or progress.
- – A person who shares ownership or responsibility in a venture.
- – Natural ability or skill that contributes to success.
- – Rivalry between businesses in the same market.
- An organization that provides goods or services to earn profit.
- The act of introducing something new or improving an existing idea.
- – Financial resources needed to start or run a business.
- Committing money or resources in hopes of future profit.
- The area or group of potential buyers for a product.
- The person or group who buys a product or service.
- – A specific target an entrepreneur strives to reach.
- – A person who starts and manages a new business.
- A plan of action designed to achieve specific objectives.
28 Clues: – The management of money and investments. • The skill of generating new and valuable ideas. • – A favorable situation for success or progress. • – Rivalry between businesses in the same market. • – A person who starts and manages a new business. • The person or group who buys a product or service. • – A detailed proposal for achieving business goals. • ...
Accounting Final Crossword 2022-06-09
Across
- the length of time from the signing date to the maturity date
- A state tax paid by employers that is used to pay benefits to unemployed workers
- Earning distributed to stockholders
- A form prepared by the customer for a return or an allowance
- A fixed annual sum of money divided among equal pay periods
- the amount of sales, less sales discounts and sales returns and allowances
- A cash discount on a sale taken by the customer
- A value assigned to share of stock and printed on the stock certificate
- A loss in usefulness of a plant asset as a result of wear or obsolescence
Down
- Physical assets that will be used for a number of years in the operation of a business
- the difference between an asset's account balance and it’s related contra account balance
- A federal tax paid by employers to administer the unemployment program
- The total amount earned by all employees for a pay period
- Cash and other assets expected to be exchanged for cash or consumed within a year
- the percent of the principle that is due for the use of the funds secured by a note
- A list of assets, usually containing the value of individual items
- The total earnings paid to an employee after payroll taxes and other deductions
- A tax on a sale of merchandise or service
- The assets or other financial resources available to a business
- A sale in which the customer pays for the total amount of the sale at the time of the transaction
20 Clues: Earning distributed to stockholders • A tax on a sale of merchandise or service • A cash discount on a sale taken by the customer • The total amount earned by all employees for a pay period • A fixed annual sum of money divided among equal pay periods • A form prepared by the customer for a return or an allowance • ...
Legal Requirements & Financial Considerations 2020-07-15
Across
- regulations, What type of law must be checked by the council
- __ is the debts that is owed by a business to others
- What type of insurance ensures that safety measures are taken to protect employees at work
- Managing a business in a way that broader social welfare of the community is also known as __
- database, A __ is an organised collection of information on existing customers
- A financial controlled system called __refers to predicting the businesses financial performance
- Who is responsible for the national business name and registration service
- A __ is a broad set of guidelines that govern behaviours on a certain area
- What is a factor that needs a strong relationship
- __ are foundational statements that are adopted by an organisation to guide future decisions
Down
- tax, What type of tax rises with the more money you earn
- The amount of money a customer pays to be able to enjoy a product
- Technological __is relating to the growing use of tools, techniques by businesses to save problems
- A __ is a series of steps or actions that support a policy
- Items of a value that a business owns is called __
- __ is the process of testing and evaluating a businesses accounting and internal controls
- issue, __ is an example of CSR issues, overseas laws and costs of the businesses development
- A __ is a policy that applies to all employees engaged by Toll globally
- What can save time and money yet also support the local area
- __ is found in manufacturing establishing a customer database
20 Clues: What is a factor that needs a strong relationship • Items of a value that a business owns is called __ • __ is the debts that is owed by a business to others • tax, What type of tax rises with the more money you earn • A __ is a series of steps or actions that support a policy • regulations, What type of law must be checked by the council • ...
Legal Requirements & Financial Considerations 2020-07-15
Across
- A __ is a series of steps or actions that support a policy
- What type of insurance ensures that safety measures are taken to protect employees at work
- Items of a value that a business owns is called __
- A __ is a policy that applies to all employees engaged by Toll globally
- A __ is a broad set of guidelines that govern behaviours on a certain area
- What is a factor that needs a strong relationship
- issue, __ is an example of CSR issues, overseas laws and costs of the businesses development
- What can save time and money yet also support the local area
Down
- The amount of money a customer pays to be able to enjoy a product
- Managing a business in a way that broader social welfare of the community is also known as __
- tax, What type of tax rises with the more money you earn
- __ is found in manufacturing establishing a customer database
- Technological __is relating to the growing use of tools, techniques by businesses to save problems
- database, A __ is an organised collection of information on existing customers
- Who is responsible for the national business name and registration service
- __ is the process of testing and evaluating a businesses accounting and internal controls
- regulations, What type of law must be checked by the council
- __ is the debts that is owed by a business to others
- A financial controlled system called __refers to predicting the businesses financial performance
- __ are foundational statements that are adopted by an organisation to guide future decisions
20 Clues: What is a factor that needs a strong relationship • Items of a value that a business owns is called __ • __ is the debts that is owed by a business to others • tax, What type of tax rises with the more money you earn • A __ is a series of steps or actions that support a policy • regulations, What type of law must be checked by the council • ...
Legal Requirements & Financial Considerations 2020-07-15
Across
- The amount of money a customer pays to be able to enjoy a product
- issue __ is an example of CSR issues, overseas laws and costs of the businesses development
- __ are foundational statements that are adopted by an organisation to guide future decisions
- regulations What type of law must be checked by the council
- What can save time and money yet also support the local area
- tax What type of tax rises with the more money you earn
- What is a factor that needs a strong relationship
- A __ is a policy that applies to all employees engaged by Toll globally
- What type of insurance ensures that safety measures are taken to protect employees at work
- __ is the process of testing and evaluating a businesses accounting and internal controls
- A __ is a series of steps or actions that support a policy
Down
- A financial controlled system called __refers to predicting the businesses financial performance
- Who is responsible for the national business name and registration service
- database A __ is an organised collection of information on existing customers
- __ is the debts that is owed by a business to others
- A __ is a broad set of guidelines that govern behaviours on a certain area
- Items of a value that a business owns is called __
- __ is found in manufacturing establishing a customer database
- Technological __is relating to the growing use of tools, techniques by businesses to save problems
- Managing a business in a way that broader social welfare of the community is also known as __
20 Clues: What is a factor that needs a strong relationship • Items of a value that a business owns is called __ • __ is the debts that is owed by a business to others • tax What type of tax rises with the more money you earn • A __ is a series of steps or actions that support a policy • regulations What type of law must be checked by the council • ...
You can Merch This! 2013-06-23
Across
- Must be manned at all times by an experienced individual with exceptional customer engagement skills
- A Maximum of how many SKU's can go in the heart of a Gondola Pre-mix end
- To reinforce the Dan Murphy's Guarantee every store has a
- Second major ASR routine
- Set out five basic Customer Requirements of any display of stock
- We need to provide our customers with the same high standard of presentation in here as we do in other trading areas
- Our automated stock ordering system
- Our General Manager
- Responsible Service and
- Facilities are to remain free of broken product and benches are to be kept clear
- First Major ASR routine
Down
- Equipment that my customers may need
- A Great way to engage our customers
- FGDW-START
- Are to be lined up in straight rows for easy access
- We want to achieve this between ourselves and our competitors
- POS is short for
- Must be displayed as per state guidelines and be up to date
- The standard we set is the one we just walked
- Statements include a clean and organised office, tearoom and stockroom
20 Clues: FGDW-START • POS is short for • Our General Manager • Responsible Service and • First Major ASR routine • Second major ASR routine • A Great way to engage our customers • Our automated stock ordering system • Equipment that my customers may need • The standard we set is the one we just walked • Are to be lined up in straight rows for easy access • ...
Entrepreneurship Terms 2024-03-27
Across
- Business owned by one person
- The process of setting up your own business
- The activities a company does to promote their product
- A cost that is the same price
- An estimate a income and expenditure for a set period of time
- An act of an helpful activity
- A company not being able to pay their debts
- A set of transferable skills
- What a entrepreneurs use to pay for any required expenses
- Competitor A company producing the same product as you
Down
- The total cost and total revenue
- someone how starts and runs their own business
- A group of people or company that authorized at state
- Is a quick description of business that you use explain it customer and investorsIs when a business expenses and sales equal zero because the business sold exactly enough units
- A useful or valuable quality/trait someone has
- Competitor Services the same customer needs as another company
- Is an overview of business goals and includes details on how you think you are going to achieve them
- The money a company pulling in after accounting for all expenses
- Two or more people working together at a business
- Amount a company owns
20 Clues: Amount a company owns • Business owned by one person • A set of transferable skills • A cost that is the same price • An act of an helpful activity • The total cost and total revenue • The process of setting up your own business • A company not being able to pay their debts • someone how starts and runs their own business • A useful or valuable quality/trait someone has • ...
XenCrossWord #1 2022-03-11
Across
- Our infamous customer who got their api key breached in 2019
- The main reason we come to the office is to play...
- The destination of our second company trip
- The ISS engineer who has more than 100 certifications, and has the best costume in 2019 halloween party
- The vendor we used for transaction service v1
- The name of the biggest star wars themed room in Jakarta office
- The first logging tool Xendit used
- The name of the destination account to simulate disbursement with invalid destination
- Our first B2B product
Down
- The most popular programming language in Xendit
- The things that are broken most of the time in Jakarta office
- The former vendor for our mongoDB database
- The team that protects the customer from frauds
- The name of our first ever xenPet
- The engineer who has the most message posted on Slack even though he is no longer here
- The old name of our competitor
- The most mainstream name in Xendit
- The prefix/owner name of our NPM packages
- One of our klikBCA token account name
- Interest 7% p.a. until 31 March 2022
20 Clues: Our first B2B product • The old name of our competitor • The name of our first ever xenPet • The first logging tool Xendit used • The most mainstream name in Xendit • Interest 7% p.a. until 31 March 2022 • One of our klikBCA token account name • The prefix/owner name of our NPM packages • The former vendor for our mongoDB database • The destination of our second company trip • ...
Crossword Puzzle 2022-10-18
Across
- compensation in line with effort made
- holistic, encompassing every contact with a firm
- being able to connect with other people
- people who put more effort into an activity are motivated by expected returns
- encompasses contributions from service management, marketing, and operations and is process-oriented
- encompasses contributions from interaction design and is concerned with frontstage interaction
- acquiring new knowledge/skills
- the degree to which customers feel motivated to fulfill their role or motivation
- configurations of people, technologies, and other resources that interact to create value
- a visualization tool for identifying activity sets and uncovering benefits, sacrifices and frequency of activities
- human-centered, holistic, creative approach for creating new services
Down
- benefits provided to customer
- moments of interaction between the customer and the firm
- solutions better meeting personal needs
- having pleasurable experiences
- motivation based on a combination of intrinsic and extrinsic benefits
- the availability of online tools and devices that aid in achieving a co-creation task
- the availability of help from other customers
- gaining a better status and recognition
- it’s development followed design science research and was validated by two applications
20 Clues: benefits provided to customer • having pleasurable experiences • acquiring new knowledge/skills • compensation in line with effort made • solutions better meeting personal needs • being able to connect with other people • gaining a better status and recognition • the availability of help from other customers • holistic, encompassing every contact with a firm • ...
ERP Crossword Challenge 2022-04-20
Across
- Docusign, DataDog, Adobe
- Small and Medium Enterprise
- A collection of related computer programs, often sharing a common user interface and the ability to exchange data with each other
- Optimal distribution of goods and services
- Type of software used by organizations to manage day to day business
- Independent component that performs one function and contains all code necessary to accomplish it
- Platform to organize, monitor, manage, and automate processes for these customer contacts including sales & marketing campaigns, customer service, and technical support
Down
- Full name of German multinational technology company
- American Software company
9 Clues: Docusign, DataDog, Adobe • American Software company • Small and Medium Enterprise • Optimal distribution of goods and services • Full name of German multinational technology company • Type of software used by organizations to manage day to day business • Independent component that performs one function and contains all code necessary to accomplish it • ...
Claims and Customer Service- Things in Common 2025-10-16
Across
- find creative workarounds when a claim won't release in AMISYS/CADF
- waits calmy as a trainee looks up the audit history tab- again
- explains complex processes clearly- from AMISYS to Availity
- notices when someone's struggling quietly and checks in
- always follows through on what they say they'll do
Down
- double-checks every line of service and modifier before releasing claim
- starts class and sends updates on time- every time
- models integrity when discussing protected member information
- knows when to pause class for clarification vs when to move forward
- celebrates trainee wins and encourages steady progress
- leads system demos with assurance and poise
- shows understanding when a new hire struggles to grasp claim or customer service scenarios
12 Clues: leads system demos with assurance and poise • starts class and sends updates on time- every time • always follows through on what they say they'll do • celebrates trainee wins and encourages steady progress • notices when someone's struggling quietly and checks in • explains complex processes clearly- from AMISYS to Availity • ...
Legal Requirements & Financial Considerations 2020-07-15
Across
- A __ is a series of steps or actions that support a policy
- What type of insurance ensures that safety measures are taken to protect employees at work
- Items of a value that a business owns is called __
- A __ is a policy that applies to all employees engaged by Toll globally
- A __ is a broad set of guidelines that govern behaviours on a certain area
- What is a factor that needs a strong relationship
- issue, __ is an example of CSR issues, overseas laws and costs of the businesses development
- What can save time and money yet also support the local area
Down
- The amount of money a customer pays to be able to enjoy a product
- Managing a business in a way that broader social welfare of the community is also known as __
- tax, What type of tax rises with the more money you earn
- __ is found in manufacturing establishing a customer database
- Technological __is relating to the growing use of tools, techniques by businesses to save problems
- database, A __ is an organised collection of information on existing customers
- Who is responsible for the national business name and registration service
- __ is the process of testing and evaluating a businesses accounting and internal controls
- regulations, What type of law must be checked by the council
- __ is the debts that is owed by a business to others
- A financial controlled system called __refers to predicting the businesses financial performance
- __ are foundational statements that are adopted by an organisation to guide future decisions
20 Clues: What is a factor that needs a strong relationship • Items of a value that a business owns is called __ • __ is the debts that is owed by a business to others • tax, What type of tax rises with the more money you earn • A __ is a series of steps or actions that support a policy • regulations, What type of law must be checked by the council • ...
Principals of Business Unit 1 - Lesson 1 2022-06-13
Across
- how a business is controlled and the decisions made to keep it functioning
- the process and activity of making a product
- the formation of ideas and concepts
- the entire process involved in developing and exchanging products
- the part of business consisting of all activities involved in understanding and communicating to the customer
- an individual who purchases a good or service for personal use
Down
- the field of business that involves the use of money
- groups or individuals who purchase products
- the level of material comfort a society enjoys as measured by goods and services
- the amount of income a business or person has earned, minus expenses
- a product the consumer desires but can live without
- having a keen or knowledgeable insight into a subject matter
- a product a consumer must have in order to survive
- any place buyers and sellers come together to exchange goods and services
14 Clues: the formation of ideas and concepts • groups or individuals who purchase products • the process and activity of making a product • a product a consumer must have in order to survive • a product the consumer desires but can live without • the field of business that involves the use of money • having a keen or knowledgeable insight into a subject matter • ...
Theme 1 Key terms 2025-04-01
Across
- When a businesses products/services are based around the needs and wants of the customer in a market
- Competition which produce similar products that appeal to the same group
- Where buyers and sellers interact
- The inability to predict about future events and outcomes.
- A type of market which is continuously changing
- A rival business operating in the same market
- A small section of the market where customers have specific wants and needs
- An increase in demand/sales for a particular product/service in a market
Down
- Competition which are not directly related but target compete for the same customer experience
- A large unsegmented market where mass appeal products are on sale
- Putting new ideas into action
- An organised collection of data stored electronically with instant access
- Rivalry along sells trying to achieve goals
- Recognisable and distinguishes a product from competitors
14 Clues: Putting new ideas into action • Where buyers and sellers interact • Rivalry along sells trying to achieve goals • A rival business operating in the same market • A type of market which is continuously changing • Recognisable and distinguishes a product from competitors • The inability to predict about future events and outcomes. • ...
DECA Principles Terms 2024-10-29
Across
- Promoting and selling products or services to meet customer needs.
- Influencing and guiding individuals or teams to achieve objectives.
- Chain Management Coordinating the production and delivery process of goods.
- Law Understanding the legal principles that govern business operations.
- Studying the production, distribution, and consumption of goods and services.
- Relationship Management (CRM) Strategies for managing interactions with customers to enhance loyalty
- Market The specific group of consumers a business aims to reach.
- Making decisions based on moral principles in business contexts.
Down
- Management Organizing and prioritizing tasks to maximize productivity.
- Identifying opportunities to create and manage new business ventures.
- Analysis Evaluating financial data to inform business decisions and strategies.
- Service Providing assistance and support to customers for satisfaction and loyalty.
- Creating a unique identity and image for products in consumers' minds.
- Analysis Assessing strengths, weaknesses, opportunities, and threats of a business.
- Techniques Strategies and methods used to persuade customers to make purchases.
15 Clues: Market The specific group of consumers a business aims to reach. • Making decisions based on moral principles in business contexts. • Promoting and selling products or services to meet customer needs. • Influencing and guiding individuals or teams to achieve objectives. • Identifying opportunities to create and manage new business ventures. • ...
The Iowa Banker Crossword 2025-02-14
Across
- The previous name of IBA’s quarterly magazine before it became The Iowa Banker.
- A major driver of change in banking operations and customer service.
- IBA’s efforts to champion and represent the interests of Iowa’s community banks.
- Shaped by those who guide and influence the future of Iowa banking.
- A key benefit of attending IBA events.
- A bank’s ability to meet cash needs.
Down
- A challenge community banks continue to face.
- Essential for protecting customer data in an increasingly digital world.
- The IBA offers schools and training to support bankers' growth.
- Technology-driven solutions transforming the banking industry.
- A critical aspect of banking operations to meet legal standards.
- Many Iowa banks prioritize supporting this through local efforts.
- The IBA’s “Money Cents” campaign was launched to help prevent this.
- The Iowa Bankers Benefit Plan helps banks provide this for bank employees.
14 Clues: A bank’s ability to meet cash needs. • A key benefit of attending IBA events. • A challenge community banks continue to face. • Technology-driven solutions transforming the banking industry. • The IBA offers schools and training to support bankers' growth. • A critical aspect of banking operations to meet legal standards. • ...
Marketing SE-076 2021-10-18
Across
- A sales technique in which the salesperson attempts to increase the customer’s purchase by recommending additional items after the original decision to buy has been made
- Evaluative or corrective information given by the customer to the salesperson
- The arrangement by which businesses or individuals can purchase now and pay later
- The customer’s preference for a business; usually expressed in regular purchases from the business
- Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction
- An individual employed to advance and/or facilitate the exchange of a good or service
- A marketing function needed to communicate information about goods, services, images, and/or ideas to achieve a desired outcome
- An advantage consumers receive from using a product
Down
- Any person or business with the potential to purchase a good, service, or idea
- A person’s or business’s good name; quality of character
- A promise made by the seller to the consumer that the seller will repair or replace a product that does not perform as expected
- A fact about or characteristic of a product
- A career that involves responding to consumer needs and wants through planned, personalized communications intended to influence purchase decisions and ensure satisfaction
- The people who buy goods and services
- Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
15 Clues: The people who buy goods and services • A fact about or characteristic of a product • An advantage consumers receive from using a product • A person’s or business’s good name; quality of character • Evaluative or corrective information given by the customer to the salesperson • Any person or business with the potential to purchase a good, service, or idea • ...
General Apps 2021-10-20
Across
- the customer code in parts workbench is how many digits
- My GM Rewards transaction numbers begin with what digit
- Who can create PCS and PSA users
- Allows you to text or email your contact information
- If we can’t duplicate the dealer issues and have been thru troubleshooting who do we send them to?
- Maxis and Apps space must be used in
Down
- parts workbench works best in
- who do you escalate to in apps
- when are TBIs done
- Which dealers must be enrolled through Bluewater and the GMDN
- work bench-No service profile should have multiple roles in what application
- What do you do if you can duplicate the issue
12 Clues: when are TBIs done • parts workbench works best in • who do you escalate to in apps • Who can create PCS and PSA users • Maxis and Apps space must be used in • What do you do if you can duplicate the issue • Allows you to text or email your contact information • the customer code in parts workbench is how many digits • ...
All Things Parts 2021-04-16
Across
- CPU order should have _____.
- Stock orders are received the day they arrive.
- All dropships are received and invoiced by ______.
- Customers need to be made aware of non-stocking and ______ parts.
- Another company offering HDD chemicals.
- Top selling part.
- Customer orders shipped with stock.
- Facebook Fridays refer to _____ that Steven makes.
- We collect these for order updates and texts.
- A must have machine for tree customers.
- A service we offer for free through Parts.
- Current HDD promotion.
- Coordinator's corner refers to a _____.
- The number of Parts Commandments.
Down
- Location undergoing some major construction!
- Who makes our teeth.
- Cycle counts are done in the____.
- What a sonde sits in.
- Who makes our cutter blades.
- Customer orders dropshipped from the factory.
- Must have HDD chemical.
- We collect these for marketing purposes.
- What we do for dropship credit card orders.
- Who we are.
- Oversized parts are shipped via____.
- What we file if there is an error with an order from the factory.
- Parts are to be in a ____.
- One place we go for continuing education.
- Top selling vendor after Vermeer.
- Current Sherrill promotion.
30 Clues: Who we are. • Top selling part. • Who makes our teeth. • What a sonde sits in. • Current HDD promotion. • Must have HDD chemical. • Parts are to be in a ____. • Current Sherrill promotion. • CPU order should have _____. • Who makes our cutter blades. • Cycle counts are done in the____. • Top selling vendor after Vermeer. • The number of Parts Commandments. • ...
Be Horizon 2022-12-07
Across
- City where the Kalamazoo Branch is located
- Checking account where Overdraft and NSF fees are waived
- product code 160
- We affirm the customer as our highest focus by providing _______ ________ and sensible advaice to build life-ling relationships
- Chief Executive Officer
- "Deposit Check History" on Mobile Banking shows you __ days of your Mobile Deposit History
- Our 24/7 debit card fraud monitoring company
- district manager for Syracuse Branch
- We understand the value of _____
- Merchant Services Processor
- Southernmost Horizon Bank Branch
- minimum amount of times currency must be counted prior to giving to the customer
- branch number 436
- We commit to the preservation of _______ banking
Down
- Minimum frequency of when Bait Money Straps must be changed
- manage card usage through your mobile device
- "Your _____ is the foundation of our relationship."
- company in which we partner with for foreign currency exchange
- secondary contact for OFAC/watchlist assistance
- Vice President of Facilities
- checking account with a $5 monthly service charge waived with direct deposit, eStatements, or keep a $1000 minimum balance
- Manager of Chesterton Branch
- How many branches Horizon Operated in circa 1998
23 Clues: product code 160 • branch number 436 • Chief Executive Officer • Merchant Services Processor • Vice President of Facilities • Manager of Chesterton Branch • We understand the value of _____ • Southernmost Horizon Bank Branch • district manager for Syracuse Branch • City where the Kalamazoo Branch is located • manage card usage through your mobile device • ...
Techwest Trainning 2023-08-14
Across
- First information that you ask to create a ticket ___
- Techwest operation hours from Monday to Thursday
- Techwest offers ____ and Adobe software update and installation.
- Techwest provides a ____ consultation to all active UWG students, staff, and faculty
- Good customer service implies active listening, patience, and good____.
- ___ email is required to reset password
- What does SITS stand for? ____ ____ ____ ____
- When should I create a ticket for a customer walk-up? ____
- Techwest is located on the ___ floor of the Ingram library
Down
- Techwest operation hours on Friday
- Forget all existing networks and try again are steps to rest ___
- Who can help me “unlock” a MAC address? ____ ____ ____
- What is the dress code for student assistants at Techwest? ___ ___
- What are students to do if they need help with wifi in their residence hall? ____ ____
- Cannot check in a device if it is under ____
- What is the name of the website used to reset OneLogin email account? ___ ___
- Website to create tickets
- What group provides direct support to Techwest? ____ _____
- Techwest replace hard drives and ___
- MFA is reset when students do not get a___
- Account is used to print.
21 Clues: Website to create tickets • Account is used to print. • Techwest operation hours on Friday • Techwest replace hard drives and ___ • ___ email is required to reset password • MFA is reset when students do not get a___ • Cannot check in a device if it is under ____ • What does SITS stand for? ____ ____ ____ ____ • Techwest operation hours from Monday to Thursday • ...
Waffle House Crossword 2024-10-21
Across
- A staple beverage offered to patrons.
- Sign The iconic logo that marks Waffle House locations.
- Waffle House promotes a welcoming, familial vibe.
- Stories and legends surrounding Waffle House experiences.
- Another popular breakfast item on the menu.
- Service Focused on friendly interactions with patrons.
- The most popular meal time at the diner.
- The unique atmosphere and traditions at Waffle House.
- A gathering place for people from all walks of life.
- The list of food and drink items available.
- A frequent customer who knows the staff.
- An unexpected occurrence that sometimes happens there.
Down
- Describes the hearty, often fried food.
- Reflecting the regional cuisine and culture.
- A popular breakfast dish served at the diner.
- A casual restaurant serving comfort food.
- Food Familiar dishes that provide emotional satisfaction.
- The person preparing food in the kitchen.
- Staff who take orders and serve food.
- Browns Shredded potatoes, a signature side item.
- A common breakfast meat served alongside meals.
- Widely recognized and well-established in American culture.
- Night The time when Waffle House is bustling with activity.
- Often used during emergencies or natural disasters.
- Online jokes and images related to Waffle House culture.
25 Clues: A staple beverage offered to patrons. • Staff who take orders and serve food. • Describes the hearty, often fried food. • The most popular meal time at the diner. • A frequent customer who knows the staff. • A casual restaurant serving comfort food. • The person preparing food in the kitchen. • Another popular breakfast item on the menu. • ...
fashion vocab 2022-01-04
Across
- profit- A resulting positive number after expenses have been redacted from the gross margin figure
- The process by which concepts are made into sellable physical products
- of sale- Merchandise data collected electronically when consumer purchase transactions are recorded
- added- The increase in worth of products as a result of a particular work activity
- plan- The process of analyzing one or more potentially interesting markets in order to determine how a business can optimally compete in them
- show- A sales event for showing merchandise to staff or selected customers for limited time
- Produced in 1938, the first completely synthetic fiber developed
- independent buying agent
- purchases- An unplanned decision to buy a product or service, made just before a purchase
- summary- Brief overview of the entire promotional plan; this should be written last but included in the first page in the promotional plan
- followers- Those who except and wear a fashion only after it becomes acceptable to the majority
- The amount of a good or service customers are willing and able to buy at a certain time and price
- A fashion that is introduced and expected to sell but is not accepted by the consumers
- To make whiter or lighter in color, as by exposure to light or a chemical agent; remove the color from
- program- A system of rewarding a retailer’s best customers to encourage repeat sales, using customer specific data
Down
- windows- Store window decoration that does not allow a view into the store
- standards- A way of measuring an organization's progress and how effective and efficient it is at running its business
- Products with dark bars and white spaces and varying widths used on merchandise tags for electronic identification and collection of product data
- turnover- The number of times the average inventory on hand is sold and replaced in a given period
- product code- Standard barcode, now updated to UPC-A, that includes numbers as well as bars and spaces
- Any paid form of non-personal selling of ideas, goods or services
- service- Total of all enhancements available to customers, directly related to sell of goods or services
- events- Promotional activities held to build customer traffic, sell goods and enhance the company’s image
- media- personal content created and spread via electronic technology for interaction and sharing of information
- features- Physical characteristics of items
- Garments, as nightgowns or pajamas, worn for sleeping or at bedtime
- strategy- Distribution done in every market available in an area
- mix- A blend of media used to communicate The message of a planned promotion
- Implies that customers must but and wear a style to make it a fashion
- show- An event at which collections of newly designed clothing are modeled for a audience
30 Clues: independent buying agent • features- Physical characteristics of items • Produced in 1938, the first completely synthetic fiber developed • strategy- Distribution done in every market available in an area • Any paid form of non-personal selling of ideas, goods or services • Garments, as nightgowns or pajamas, worn for sleeping or at bedtime • ...
Chapter 1 Welcome to Retail 2022-01-08
Across
- It's the personality of the business
- This store has a variety of products from apparel to groceries to automotive supplies, all under one roof.
- This shopper does his/her research before making a purchase
- This store buys merchandise from manufacturers and retailers at roughly one-fourth the original price.
- Provides a benefit of doing business with a company
- This store only makes sales via their online storefronts.
- The type of customer that all stores want to create by delivering great customer service.
- Examples of this store are Walgreens and Home Furniture.
- This store is small in size and has easy checkout but has a limited selection and products are more expensive
- This shopper makes quick purchase decisions
- Describes how people feel about the company and how they do business
- Produces finished products
- This store offers broad variety of merchandise but has limited services and low prices
- Examples are Mary Kay, Avon, or Pampered Chef
- The process of selling products and/or services to customers to earn a profit
- A company who has a small number of investors and is not traded on the Stock Exchange.
- This retail ecosystem gives customers the opportunity to interact will all the available channels at once to create a seamless customer experienc.
Down
- This shopper shops for fun.
- Examples are Sam's and Costco
- Examples are Market Basket and Kroger.
- The retailer is the largest employer of this demographic group, hiring over half of them.
- This store offers brand name merchandise that consists of excess inventory, closeouts, and irregulars.
- This shopper has to be the first to purchase new items.
- Buys large quantities of these products directly from the manufacturer and then sells smaller amounts to retailers
- This store offers goods and services and a broad variety and assortment of products of mid- to high quality
- This shopper waits for others to try the product first.
- This retail ecosystem offers customer the opportunity to interact with multiple options. However, they operate separate from each other.
- This store sells goods to raise funds for a charitable organization.
- A company who has shareholders and is traded on the Stock Exchange.
- This channel gets the products from the manufacturer to the customer.
30 Clues: Produces finished products • This shopper shops for fun. • Examples are Sam's and Costco • It's the personality of the business • Examples are Market Basket and Kroger. • This shopper makes quick purchase decisions • Examples are Mary Kay, Avon, or Pampered Chef • Provides a benefit of doing business with a company • This shopper has to be the first to purchase new items. • ...
