customer service Crossword Puzzles

CRS Crossword 2019-02-11

CRS Crossword crossword puzzle
Across
  1. A popular GDS used by Australian travel agents
  2. Customer details stored in a GDS for use each time a booking is made
  3. Opera is a CRS used to make reservations for what type of product
  4. A guided bus tour for a group of holiday makers (two words)
  5. The type of customer travelling for work
  6. A document that includes details of a customer’s trip
  7. Customers from another country travelling to Australia for tourism
  8. A part of the system that manages the operational side (two words)
  9. The part of a voucher that can be exchanged for a travel product
  10. Premium class of travel
Down
  1. The term used for airlines
  2. A GDS can find this type of information to determine if a customer requires vaccinations
  3. A system used to make reservations for the cruise industry
  4. The percentage of the selling price of a product paid to the travel agent
  5. A person that that purchases travel from a travel agency
  6. The name of the alphabet used in the travel industry
  7. Another name for a reservation
  8. A CRS that is used by airlines and travel agents
  9. A sector of the tourism industry that organizes functions for people to attend
  10. A customer that has overweight luggage at check may be asked to pay _ _ _ _ _ _baggage

20 Clues: Premium class of travel • The term used for airlines • Another name for a reservation • The type of customer travelling for work • A popular GDS used by Australian travel agents • A CRS that is used by airlines and travel agents • The name of the alphabet used in the travel industry • A document that includes details of a customer’s trip • ...

ITSD Acronyms 2022-03-02

ITSD Acronyms crossword puzzle
Across
  1. a measurement of how often you resolve the customer's issue on their initial contact
  2. a site that is a collection of all of the tools used by an analyst
  3. used to see and manage your schedule
  4. unplanned pto
  5. used as a MFA login for company sites
  6. measures customer satisfaction
  7. used to securely connect to the company network or citrix portal without needing a token
  8. nine digits assigned to each person working with optum/united health group
  9. combination of time spent talking to customer, customer on hold and work after the call
  10. used to manage tickets and access our knowledge database
  11. Estimation of how long it takes a customer's call to connect to an Analyst
  12. used to connect to the company's network when working remotely on a UHG managed computer
Down
  1. used to manage the computer's network connection when in a trusted office
  2. unplanned unpaid time off
  3. unpaid time off
  4. our help desk
  5. site used by employees to view and use employment benefits
  6. an account username that any employee or contractor will have
  7. planned pto
  8. status analyst is placed in when disconnecting with a customer
  9. a token used to connect to the company network or citrix portal
  10. used to verify the identity of a customer

22 Clues: planned pto • our help desk • unplanned pto • unpaid time off • unplanned unpaid time off • measures customer satisfaction • used to see and manage your schedule • used as a MFA login for company sites • used to verify the identity of a customer • used to manage tickets and access our knowledge database • site used by employees to view and use employment benefits • ...

Business Stakeholders 2022-04-12

Business Stakeholders crossword puzzle
Across
  1. guardianship and protection in relation to the environment and its resources.
  2. things companies produce and sell to make money.
  3. Achievement of an action (or goal) that has been set for the business.
  4. the group of people with the authority to govern a country or state; They are interested in business’ ability to earn revenue, provide jobs, and pay tax.
  5. The control over an enterprise, providing the power to dictate the operations and functions.
  6. Market A particular group of consumers at which a product or service is aimed. This group also includes specific customers to whom a company directs its marketing efforts
  7. A person employed for wages or salary, especially at non-executive level.
  8. stakeholders whose interest in a company comes through a direct relationship, such as employment, ownership, or investment.
Down
  1. the difference between the amount earned and the amount spent in buying, operating, or producing something has been accounted for.
  2. the creation of a new or improved product or service.
  3. A person who sets up a business or businesses, taking on financial risks in the hope of profit.
  4. what a company expects to accomplish over a specific period of time
  5. an owner of shares of a company. They own a portion of the company, but are not necessarily involved in day to day decision making or management.
  6. an organization or enterprising entity engaged in commercial, industrial, or professional activities
  7. A person who buys goods or services from a shop or business
  8. A particular sector of a population, organised by income levels, age, gender, race.
  9. A person or organization that provides something needed such as a product or service.
  10. stakeholders who do not directly work with a company but are affected somehow by the actions and outcomes of the business.
  11. The commercialisation of a new or improved product or service

19 Clues: things companies produce and sell to make money. • the creation of a new or improved product or service. • A person who buys goods or services from a shop or business • The commercialisation of a new or improved product or service • what a company expects to accomplish over a specific period of time • ...

School Store 2025-03-09

School Store crossword puzzle
Across
  1. – The amount added to the cost of a product to determine its selling price, usually expressed as a percentage of the cost.
  2. – The process of promoting and selling products, including how they are displayed in stores, packaged, and marketed to encourage purchases.
  3. – The sale of goods and services directly to consumers for personal use, typically through stores, online platforms, or other distribution channels.
  4. Marketing – A strategy that focuses on a specific group of consumers who are most likely to be interested in a product or service based on demographics, interests, and buying behavior.
  5. of Sale (POS) – The location where a customer completes a purchase, such as a physical store checkout or an online payment system.
  6. Demand – The level of desire and willingness of consumers to purchase a product or service at a given price.
Down
  1. – The process of creating a unique identity, name, logo, and overall perception of a product, service, or company in the minds of consumers.
  2. – The activities and strategies businesses use to advertise and market their products or services to increase awareness and sales.
  3. of Goods Sold (COGS) – The direct costs associated with producing or purchasing the products a company sells, including materials and labor.
  4. Margin – The percentage of revenue that remains as profit after deducting the cost of goods sold and operating expenses.
  5. Strategy – A long-term plan that outlines how a company will promote its products or services to attract and retain customers, often including pricing, advertising, and distribution tactics.
  6. Opening – A special event held to celebrate the official opening of a new business or store, often featuring promotions, giveaways, or special discounts to attract customers.
  7. Point – The point at which total revenue equals total costs, meaning a business is not making a profit or loss.
  8. Strategy – The method businesses use to determine the price of their products or services to balance profitability, competition, and customer demand.
  9. Buy – An unplanned purchase made by a consumer, often driven by emotions, attractive displays, or limited-time offers.

15 Clues: Demand – The level of desire and willingness of consumers to purchase a product or service at a given price. • Point – The point at which total revenue equals total costs, meaning a business is not making a profit or loss. • Buy – An unplanned purchase made by a consumer, often driven by emotions, attractive displays, or limited-time offers. • ...

Business & Marketing Concepts Crossword 2025-10-21

Business & Marketing Concepts Crossword crossword puzzle
Across
  1. attributes and resources that give a company a competitive advantage
  2. negative external factor or situation that could harm an organization's succes
  3. amount of a specific good or service available to consumers at a given price and during a specific period
  4. consumer's willingness and ability to purchase a good or service during a given period
  5. physical products that satisfy a want or need and are sold in the market
Down
  1. activity, process, or benefit provided to a customer
  2. favorable set of circumstances that can be leveraged for profit and growth
  3. rivalry between companies striving to attract customers by zoffering better products, prices, or services
  4. characteristics that place a company at a disadvantage relative to competitors
  5. financial gain a business makes

10 Clues: financial gain a business makes • activity, process, or benefit provided to a customer • attributes and resources that give a company a competitive advantage • physical products that satisfy a want or need and are sold in the market • favorable set of circumstances that can be leveraged for profit and growth • ...

Accounting Processing 2021-03-08

Accounting Processing crossword puzzle
Across
  1. When a customer purchases on credit
  2. a percentage of the overall cost of a good
  3. Document issued when a customer purchases on credit
  4. Money coming into the business
  5. Document issued when a customer pays
  6. Another name for accounts receivable
  7. When the owner invests assets into the business
  8. Document issued when a customer returns goods
  9. Income accounts only ever
Down
  1. when we are the business purchase on credit
  2. What does the accounting equation have to do?
  3. How many accounts are in this transaction Paid bank $350, $50 of this was interest and the rest off the loan
  4. something the business owes
  5. How many accounts at a minimum are in a transaction
  6. Another name for accounts payable
  7. Something the business regularly pays
  8. When the owner withdraws assets for personal use
  9. Something the business owns

18 Clues: Income accounts only ever • something the business owes • Something the business owns • Money coming into the business • Another name for accounts payable • When a customer purchases on credit • Document issued when a customer pays • Another name for accounts receivable • Something the business regularly pays • a percentage of the overall cost of a good • ...

CROSSWORD 2019-12-23

CROSSWORD crossword puzzle
Across
  1. ____marketing is a type of a market strategy in which a firm decides to ignore market segment differences and appeal the whole market with one offer or one strategy.
  2. an abbreviation for a process of increasing the quality and quantity of website traffic by increasing the visibility of a website or a web page to users of a search engine.
  3. Term used in digital marketing to describe a word or a group of words an Internet user uses to perform a search in a search engine or search bar.
  4. The marketing practice of creating a name, symbol or design that identifies and differentiates a product from other products.
  5. ___ marketing is an advertisement strategy in which a company uses surprise and/or unconventional interactions in order to promote a product or service. It is a type of publicity.
  6. It is a word or phrase, new or already existing, that becomes very popular for a period of time.
  7. ________ marketing is a business marketing philosophy which considers all parts of business as one single entity and gives a shared purpose
  8. The process of splitting a market into smaller groups with similar product needs or identifiable characteristics, for the purpose of selecting appropriate target markets.
Down
  1. An abbreviation which refers to business systems designed to manage your customer and prospect interaction with the aim s develop longer lasting relationships with customers.
  2. It is an advertising service by Google for businesses wanting to display ads on Google and its advertising network.
  3. The practice of examining merchandise in a traditional brick-and-mortar retail store or other offline setting, and then buying it online, sometimes at a lower price.
  4. refers to all those activities related to designing, evaluating and producing the container for a product for attracting the customer through its appeal.
  5. It is the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products.
  6. The difference between a prospective customer's evaluation of the benefits and costs of one product when compared with others.
  7. This is a pricing strategy by which a product or service is provided free of charge, but a premium is charged for additional features.

15 Clues: It is a word or phrase, new or already existing, that becomes very popular for a period of time. • It is an advertising service by Google for businesses wanting to display ads on Google and its advertising network. • The marketing practice of creating a name, symbol or design that identifies and differentiates a product from other products. • ...

Compliance Week - Match 1 2018-08-27

Compliance Week - Match 1 crossword puzzle
Across
  1. ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
  2. An Action Plan for a P1 incident should be created within _________ hours if a solution/workaround cannot be provided
  3. ________ catalog is place to find if software is black, grey or white listed.
  4. Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
  5. _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
  6. How many months once do I have to change my SAP Global password?
  7. Work monitor result lists must be sorted according to ______ in descending order ?
  8. ____________ protects hardware and software against loss, deletion and misuse of sensible data.
  9. Minutes of Meeting are classified as _________________ under Information Classification Security Standard
Down
  1. Where should the customer's logon data be stored?
  2. Under _________ SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
  3. Obtaining sensitive data through contact/calls to those privy to it is called _____________.
  4. Currently how many types of Information classifications are there in SAP ?
  5. The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
  6. MaxAttention Support Customers, Ramp-Up incidents,Escalated incidents as long as real Business Impact given are excluded from ________.

15 Clues: Where should the customer's logon data be stored? • How many months once do I have to change my SAP Global password? • Currently how many types of Information classifications are there in SAP ? • ________ catalog is place to find if software is black, grey or white listed. • Work monitor result lists must be sorted according to ______ in descending order ? • ...

vocab crosswordThe process of dealing with or controlling things or people. 2025-10-02

vocab crosswordThe process of dealing with or controlling things or people. crossword puzzle
Across
  1. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  2. A unique group of prospective customers a business wants to serve and their locations.
  3. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
  4. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  5. The activity or profession of producing advertisements for commercial products or services.
  6. Concept Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  7. The action or process of keeping financial accounts.
  8. The process of dealing with or controlling things or people.
Down
  1. Mix The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  2. The management of large amounts of money, especially by governments or large companies.]
  3. The action or business of promoting and selling products or services, including market research and advertising.
  4. Individuals who purchase products and services to satisfy needs.
  5. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  6. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  7. The action or process of supplying goods to stores and other businesses that sell to consumers.
  8. The amount a customer pays and the methods of increasing the value of the products to the customers.
  9. The business function that creates or obtains product services for sale.

17 Clues: The action or process of keeping financial accounts. • The process of dealing with or controlling things or people. • Individuals who purchase products and services to satisfy needs. • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...

SUPPORT 2021-11-11

SUPPORT crossword puzzle
Across
  1. guidance or recommendation offered with regard to prudent future action
  2. to give other's needs
  3. a person that buys good or services from a store or business
Down
  1. offering a service or resource
  2. the action of helping or doing work for someone

5 Clues: to give other's needs • offering a service or resource • the action of helping or doing work for someone • a person that buys good or services from a store or business • guidance or recommendation offered with regard to prudent future action

Chapter 3 Vocab 2025-03-12

Chapter 3 Vocab crossword puzzle
Across
  1. of contract is when one or more parties do not follow the agreed terms of a contract without having a legitimate reason
  2. means that all parties involved must agree to the terms of the contract
  3. is a legally binding agreement between two or more people or businesses
  4. is a contract to rent something
  5. is an order to remove or repair unsafe products in the market
  6. Bill of Rights are basic expectations of fair treatment of consumers
  7. means that something of value must be promised in return
Down
  1. means that a person is legally able to enter into a binding agreement
  2. identification number (EIN) is assigned by the IRS for use when preparing federal tax forms
  3. law regulates how contracts are written, executed, and enforced
  4. contract describes the terms of employment between a business and an employee
  5. is a proposal to provide a good or service
  6. and service contract list the goods or services provided by a business and the price the customer pays in exchange

13 Clues: is a contract to rent something • is a proposal to provide a good or service • means that something of value must be promised in return • is an order to remove or repair unsafe products in the market • law regulates how contracts are written, executed, and enforced • Bill of Rights are basic expectations of fair treatment of consumers • ...

The Business Model Canvas 2025-05-06

The Business Model Canvas crossword puzzle
Across
  1. The types of human, capital, and intellectual inputs needed to operate successfully.
  2. All the ways the business earns money from its customers.
  3. The emotional or practical connection and level of service between a business and its customers.
  4. Organizations or individuals outside the business that are critical for its success.
Down
  1. The type of people or market with a clearly defined need whom the business will serve.
  2. How the product gets to the customer and how the customer hears about it.
  3. The unique benefit that motivates customers to choose your business over competitors.
  4. The required expenses to run the business — both fixed and variable.
  5. The set of specific actions or steps an entrepreneur must take to launch and run the business.

9 Clues: All the ways the business earns money from its customers. • The required expenses to run the business — both fixed and variable. • How the product gets to the customer and how the customer hears about it. • The types of human, capital, and intellectual inputs needed to operate successfully. • ...

7 Parts to Excellent Customer Service 2025-04-07

7 Parts to Excellent Customer Service crossword puzzle
Across
  1. Offering smart suggestions to help with a project or minimize costly mistakes.
  2. Asking questions about the projects customers are working on.
  3. The level of service we strive to achieve
  4. Spotting a customer and greeting or acknowledging them right away.
  5. The name of our company
  6. When you don't know the answer, trying different options to figure it out. (i.e., computer search, ask a co-worker, seek out an in-house expert, etc)
Down
  1. Showing the customer where something is located instead of sending them to find it on their own.
  2. Nodding your head, briefly saying, "I'll be right with you." when you are unable to greet them right away.
  3. Using the same energy and warmth when greeting someone as you would your favorite aunt or uncle.

9 Clues: The name of our company • The level of service we strive to achieve • Asking questions about the projects customers are working on. • Spotting a customer and greeting or acknowledging them right away. • Offering smart suggestions to help with a project or minimize costly mistakes. • ...

Retail Outlets 2024-12-04

Retail Outlets crossword puzzle
Across
  1. To grant authorization for a designated person o location to sell a company's products
  2. A specialized area of sales targeting a specific group rather than the mass
  3. Large self-service grocery stores
  4. The sale of products in bulk directly from the manufacturer, often to retailers who then re-sell the product to the customer.
  5. Outlet Locations where manufacturers distribute and sell their goods through retailers
Down
  1. A store which has developed branches offering the same product in different locations
  2. Large stores offering a variety of goods,often broken into departments often broken into departments
  3. An open-air form of retail outlet which often include multiple sellers gathering in a central location at a designated time
  4. Individually selling products directly to the customer

9 Clues: Large self-service grocery stores • Individually selling products directly to the customer • A specialized area of sales targeting a specific group rather than the mass • A store which has developed branches offering the same product in different locations • To grant authorization for a designated person o location to sell a company's products • ...

Customer Service Week 2022-10-04

Customer Service Week crossword puzzle
Across
  1. Assistant Director
  2. Benefit that allows 12 visits per year
Down
  1. Promote Online Feature
  2. Director

4 Clues: Director • Assistant Director • Promote Online Feature • Benefit that allows 12 visits per year

Customer Service Experience 2023-10-03

Customer Service Experience crossword puzzle
Across
  1. If a customer is upset stay
  2. Watch your _____ when speaking to a customer
Down
  1. A facial expression characterized by turning up the corners of the mouth
  2. Someone who pays for goods and services

4 Clues: If a customer is upset stay • Someone who pays for goods and services • Watch your _____ when speaking to a customer • A facial expression characterized by turning up the corners of the mouth

crossword customer service 2025-05-09

crossword customer service crossword puzzle
Across
  1. Acronym. Percent of contacts that were followed by another contact within 3 days.
  2. Driver L1 related to inquiries about sign-ups, plan selection, and cancellation requests
Down
  1. Acronym. Team responsible for devising qualitative research focused on bringing actionable insights to both the business and our partners
  2. How long a customer waits on the line (time to be escalated + queuing time) in seconds before being connected to an agent.

4 Clues: Acronym. Percent of contacts that were followed by another contact within 3 days. • Driver L1 related to inquiries about sign-ups, plan selection, and cancellation requests • How long a customer waits on the line (time to be escalated + queuing time) in seconds before being connected to an agent. • ...

Steps to Superior Customer Service 2021-03-07

Steps to Superior Customer Service crossword puzzle
Across
  1. The process involving six essential steps needed in order to obtain superior customer service
  2. Idea stating that if employees are satisfied they will be more likely to satisfy customers
  3. An idea concerning what will happen in the future
Down
  1. Involvement and enhancements a business takes to please its customers
  2. Set of rules governing polite behavior which should be used in public and when dealing with others
  3. The purchasing of items by a customer
  4. The trait of customers to continue shopping at a certain store for specific items as long as they are satisfied

7 Clues: The purchasing of items by a customer • An idea concerning what will happen in the future • Involvement and enhancements a business takes to please its customers • Idea stating that if employees are satisfied they will be more likely to satisfy customers • The process involving six essential steps needed in order to obtain superior customer service • ...

Clever Consumers - Cross Word 2013-11-24

Clever Consumers - Cross Word crossword puzzle
Across
  1. this includes pretty much everything in and around the home
  2. These people must match the description given by the consumer
  3. The ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
  4. a person who buys goods or services from a shop or business
  5. formal assurance that certain conditions will be filled, especially that a product will be repaired or replaced if not of a specified quality.
  6. A person who buys and sells goods, currency or shares a product
Down
  1. Have a wish to possess or do something
  2. Guarantees Act/ these people are a foundation piece of the law making, its role is to product consumers
  3. An agent who supplies goods to retailers
  4. A person that makes, grows or supplies goods for sale
  5. A person who purchases goods for personal use
  6. these people must perform with care and skill, fit for the particular purpose they are supplied for and must give out a reasonable price for the product

12 Clues: Have a wish to possess or do something • An agent who supplies goods to retailers • A person who purchases goods for personal use • A person that makes, grows or supplies goods for sale • this includes pretty much everything in and around the home • a person who buys goods or services from a shop or business • ...

Marketing and Sales 2013-05-07

Marketing and Sales crossword puzzle
Across
  1. an announcement board located in a hotel lobby and other locations on a lodging property
  2. in terms of marketing anything that a business sells; includes goods and services
  3. information about a company or product that appears in the media that is not paid for by the company
  4. a program that rewards frquent customers with free or lower priced products
  5. ads that appear on paper
  6. an activity that is done for another person
  7. a document that lists the marketing goals of the business and describes how these goals will be achieved
  8. a promotional message about a product that is paid for by an identified sponser
Down
  1. a type of print advertising that apppears on a large outdoor panel
  2. satisfied customers who return to the business again and again
  3. the type or promotion that occurs when a representative of the company speaks directly with the customer about the product
  4. research that is done to learn about the market and potential customers
  5. developing products that meet customer needs and promoting those products so that customers will buy them
  6. product price place promotion
  7. telling customers about a product or the company that offers it

15 Clues: ads that appear on paper • product price place promotion • an activity that is done for another person • satisfied customers who return to the business again and again • telling customers about a product or the company that offers it • a type of print advertising that apppears on a large outdoor panel • ...

Glossary of terms 2024-02-28

Glossary of terms crossword puzzle
Across
  1. visual connection between two or more remote parties over the internet that simulates a face to face meeting
  2. tool ,machinery and other durable equipment
  3. the programs and other operating information used by computer.
  4. is any process that a business organization conducts over a computer-mediated network
  5. a computerized information -processing system designed to support the activities of company or organizational management
  6. a system of interconnected electronic components or circuits
  7. a diverse set of technological tools and resources used to transmit ,store,create ,share,or exchange information
  8. an electronic machine used for financial transaction
Down
  1. an electronic banking outlet that allows customer to complete basic transaction without the aid of a branch representative or teller
  2. it used for computers to aid in the creation modification ,analysis,or optimization of a design
  3. any electronic object or system that helps employees accomplish tasks
  4. a live audio or audiovisual meeting with two or more participants
  5. the trading of good and service on the internet
  6. is a electronic payment system that enables customer of a bank or other financial institution
  7. the retention of information using technology specifically developed to keep that date and have it as accessible as necessary

15 Clues: tool ,machinery and other durable equipment • the trading of good and service on the internet • an electronic machine used for financial transaction • a system of interconnected electronic components or circuits • the programs and other operating information used by computer. • a live audio or audiovisual meeting with two or more participants • ...

Intro to Marketing 2025-01-28

Intro to Marketing crossword puzzle
Across
  1. the amount added to the cost of a product or service to set up the selling price
  2. Setting and communicating the value of products and services
  3. the money a customer must pay for a product or service
  4. service management- Designing, developing, maintaining, improving and acquiring products and services that meet consumer needs
  5. Budgeting for marketing activities, obtaining the necessary funds needed for operations, and providing financial assistance to customers so they can purchase the business’ products and services
  6. Communicating directly with potential customers to determine and satisfy their needs
Down
  1. the amount subtracted from the original selling price
  2. Determining that best way for customers to locate, obtain, and use the products and services of an organization Determining that best way for customers to locate, obtain, and use the products and services of an organization
  3. Communicating information about products and services to potential customers

9 Clues: the amount subtracted from the original selling price • the money a customer must pay for a product or service • Setting and communicating the value of products and services • Communicating information about products and services to potential customers • the amount added to the cost of a product or service to set up the selling price • ...

FPM MIND BOGGLE 2017-11-27

FPM MIND BOGGLE crossword puzzle
Across
  1. an important part of pre interview preparation
  2. the main source of referrals should come from whom
  3. The fpm is authorised to advise on?
  4. What is the min investment amount?
  5. the opposite to internal holdings?
  6. risk vs?
Down
  1. you can only pay a limited amount into this account
  2. we must always try to .... our customers
  3. from one person to the next
  4. Who always comes first?
  5. what concerns our customers?
  6. a type of chat a customer is booked in for?
  7. what can make our customers sometimes anxious?
  8. over the next 5 years what type of spending may we also need to check?
  9. I want my savings to...
  10. the overall amount?
  11. Typically how many asset classes would the customer invest in when considering our portfolios?
  12. Check if the customer has any existing...

18 Clues: risk vs? • the overall amount? • Who always comes first? • I want my savings to... • from one person to the next • what concerns our customers? • What is the min investment amount? • the opposite to internal holdings? • The fpm is authorised to advise on? • we must always try to .... our customers • Check if the customer has any existing... • ...

Complaince week - Crossword 1 2018-08-27

Complaince week - Crossword 1 crossword puzzle
Across
  1. Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
  2. MaxAttention Support Customers, Ramp-Up incidents,Escalated incidents as long as real Business Impact given are excluded from ________.
  3. _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
  4. ________ catalog is place to find if software is black, grey or white listed.
  5. Under _________ SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
Down
  1. ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
  2. ____________ protects hardware and software against loss, deletion and misuse of sensible data.
  3. An Action Plan for a P1 incident should be created within _________ hours if a solution/workaround cannot be provided
  4. Currently how many types of Information classifications are there in SAP ?
  5. Obtaining sensitive data through contact/calls to those privy to it is called _____________.
  6. The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
  7. Work monitor result lists must be sorted according to ______ in descending order ?
  8. Where should the customer's logon data be stored?
  9. How many months once do I have to change my SAP Global password?
  10. Minutes of Meeting are classified as _________________ under Information Classification Security Standard

15 Clues: Where should the customer's logon data be stored? • How many months once do I have to change my SAP Global password? • Currently how many types of Information classifications are there in SAP ? • ________ catalog is place to find if software is black, grey or white listed. • Work monitor result lists must be sorted according to ______ in descending order ? • ...

Compliance Week - Match 2 2018-08-27

Compliance Week - Match 2 crossword puzzle
Across
  1. How many months once do I have to change my SAP Global password?
  2. ________ tool checks compliance of your laptop for any black or grey listed software
  3. Obtaining sensitive data through contact/calls to those privy to it is called _____________.
  4. MaxAttention Support Customers, Ramp-Up incidents, Escalated incidents as long as real Business Impact given are excluded from ________.
  5. you turn ____ memo to other memo types in BCP ?
  6. Work monitor result lists must be sorted according to ______ in descending order ?
  7. The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
  8. You may use SAP ______ Reporting Tool to report confidential complaints or concerns regarding accounting, auditing, or bribery / corruption.
Down
  1. ____________ protects hardware and software against loss, deletion and misuse of sensible data.
  2. Under _________ SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
  3. _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
  4. ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
  5. Laptops need to be secured with a ______ when unattended.
  6. Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
  7. Currently how many types of Information classifications are there in SAP ?

15 Clues: you turn ____ memo to other memo types in BCP ? • Laptops need to be secured with a ______ when unattended. • How many months once do I have to change my SAP Global password? • Currently how many types of Information classifications are there in SAP ? • Work monitor result lists must be sorted according to ______ in descending order ? • ...

Review 2024-02-23

Review crossword puzzle
Across
  1. The worth or usefulness of a product to a consumer.
  2. The variable expense associated with each unit of sale.
  3. A competitor that offers similar goods or services to the same target market and satisfy the same customer needs.
  4. Sale Price - Cost
  5. the use of computer systems to simulate human mental processes.
  6. A strategic tool that helps businesses make informed decisions, stay competitive, and adapt to changes in the market.
Down
  1. All the expenses necessary to make a single unit.
  2. An individual product or service
  3. The study of how individuals, businesses, and societies make choices about using limited resources to satisfy their wants and needs
  4. An expense that changes based on the amount of product or service a business sells.
  5. A reoccurring expense that isn’t affected by the number of items a business produces.
  6. A competitor that may not offer the same products or services as you, but compete for the same customers.

12 Clues: Sale Price - Cost • An individual product or service • All the expenses necessary to make a single unit. • The worth or usefulness of a product to a consumer. • The variable expense associated with each unit of sale. • the use of computer systems to simulate human mental processes. • An expense that changes based on the amount of product or service a business sells. • ...

Share the Promise LAP Vocab 2025-02-28

Share the Promise LAP Vocab crossword puzzle
Across
  1. The projection of a brand that encompasses its values and emotional connections with consumers
  2. All the combined impressions and experiences associated with a particular company, good, or service
  3. Believable
  4. Any interaction between a business and a customer or a potential customer
  5. The values and ideals that an organization encourages among its employees; also called corporate culture
  6. Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
Down
  1. The values and ideals that an organization encourages among its employees; also called organizational culture
  2. The ongoing decision-making process about the use of brands
  3. A business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations
  4. Customers’ allegiance to a particular brand
  5. The extent to which customers or potential customers are familiar with a brand
  6. Genuine; sincere; not fake
  7. Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
  8. A phrase that is easy to remember
  9. A distinctive symbol, design, or group of letters

15 Clues: Believable • Genuine; sincere; not fake • A phrase that is easy to remember • Customers’ allegiance to a particular brand • A distinctive symbol, design, or group of letters • The ongoing decision-making process about the use of brands • Any interaction between a business and a customer or a potential customer • ...

Clever Consumers - Cross Word 2013-11-24

Clever Consumers - Cross Word crossword puzzle
Across
  1. The ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.
  2. This includes pretty much everything in and around the home
  3. A person who buys goods or services from a shop or business
  4. These people are a foundation piece of the law making, its role is to product the consumers
  5. A person that makes, grows or supplies goods for sale
  6. These people must match the description given by the consumer
Down
  1. These people must perform with care and skill, fit for the particular purpose they are supplied for and must give out a reasonable price for the product
  2. An agent who supplies goods to retailers
  3. Have a wish to possess or do something
  4. A formal assurance that certain conditions will be filled, especially that a product will be repaired or replaced if not of a specified quality.
  5. A person who purchases goods for personal use
  6. A person who buys and sells goods, currency or shares a product

12 Clues: Have a wish to possess or do something • An agent who supplies goods to retailers • A person who purchases goods for personal use • A person that makes, grows or supplies goods for sale • This includes pretty much everything in and around the home • A person who buys goods or services from a shop or business • ...

CROSSWORD CH. 23 2025-12-12

CROSSWORD CH. 23 crossword puzzle
Across
  1. RELATES TO WHAT IS RIGHT AND WRONG RELATIVE TO THE STANDARDS OF CONDUCT FOR A PROFESSION
  2. WHERE SOME OR ALL EMPLOYEES ON ONE SHIFT BELIEVE THAT THEY DO MOST OF THE WORK
  3. THE PROCESS OF TRANSMITTING INFORMATION AND UNDERSTANDING FRON ONE PERSON TO ANOTHER
  4. RECOVERY THE SQUENCE OF STEPS USED TO ADDRESS CUSTOMER COMPLANTS AND PROBLEMS IN A MANNER THAT YELDS A WIN-WIN SITUATION FOR THE CUSTOMER AND THE DEPARTMENT
  5. SLANG
Down
  1. THE DEVELOPMENT AND MAINTENANCE OF EFFECTIVE INTERPERSONAL RELATIONSHIPS THAT ENCHANCE TEAMWORK
  2. THE BROAD RANGE OF HUMAN CHARACTERISTICS
  3. EMOTIONS THAT CAUSE A PERSON TO REACT TO PEOPLE AND/OR SITUATIONS IN A PREDETERRMINED WAY
  4. IS DETERMINED BY THE AUTHORITY OF THE LAWS, AND ONE MUST NEVER OVERSTEP THE LIMITATIONS OF THESE RESPONSIBILITIES.
  5. POSITIVE REINFORCEMENT USED TO ENCOURAGE SP TECHNICIANS TO FOLLOW PROPER WORK BEHAVIORS, AND NEGATIVE REINFORCMENT TO DISCOURAGE INAPPROPRIATE WORK BEHAVIORS
  6. RELATES TO THE BASIC PRINCIPLES ABOUT WHAT IS RIGHT AND WRONG
  7. WORKING AS A TEAM

12 Clues: SLANG • WORKING AS A TEAM • THE BROAD RANGE OF HUMAN CHARACTERISTICS • RELATES TO THE BASIC PRINCIPLES ABOUT WHAT IS RIGHT AND WRONG • WHERE SOME OR ALL EMPLOYEES ON ONE SHIFT BELIEVE THAT THEY DO MOST OF THE WORK • THE PROCESS OF TRANSMITTING INFORMATION AND UNDERSTANDING FRON ONE PERSON TO ANOTHER • ...

Otis 170th anniversary 2023-09-18

Otis 170th anniversary crossword puzzle
Across
  1. In April 2020, we began trading under the ticker 'OTIS' on the ___ for the first time in 100 years.
  2. This self-climbing construction elevator converts to an interior elevator for permanent use
  3. In 1854, Elisha Otis famously shouted this during his Crystal Palace exhibit
  4. Since 2017, she has been at the helm of Otis Worldwide
  5. We modernized the duolifts in this iconic tower a century after installing them
  6. Otis ___ is formed as a JV with Mahindra in 1953
Down
  1. Otis' first centralized, professionally staffed, 24/7 operation dedicated solely to customer service
  2. Like "Velcro", "Asprin", and "Laundromat", this word coined by Charles Seeberger lost its trademark
  3. 1st ever passenger elevator was installed in this building
  4. Charles Otis penned the first ___ agreement in 1861
  5. Launched in 2000, the Otis Gen2 elevator was a breakthrough in that it replaced conventional steel cables with flat _____
  6. During WWII, the U.S. Navy employed Otis hydraulic elevators to move _____

12 Clues: Otis ___ is formed as a JV with Mahindra in 1953 • Charles Otis penned the first ___ agreement in 1861 • Since 2017, she has been at the helm of Otis Worldwide • 1st ever passenger elevator was installed in this building • During WWII, the U.S. Navy employed Otis hydraulic elevators to move _____ • ...

Marketing Vocabulary 2025-11-10

Marketing Vocabulary crossword puzzle
Across
  1. Marketing __________ management focuses on collecting and analyzing data to make informed decisions.
  2. involves managing money, obtaining loans, creating a budget, and payment options for customers.
  3. involves helping customers find what they need and making the purchase process smooth.
  4. the utility that refers to the physical characteristics or attributes of a product.
  5. the utility that refers to making products available in convenient locations.
  6. choosing the right location to sell products and how to transport them effectively.
Down
  1. involves understanding costs, setting a price that allows for profit, and offering discounts or sales.
  2. __________ or service management is all about designing, improving, and creating products that meet customer needs.
  3. the utility that involves making a product available to consumers at the right moment.
  4. the utility that relates to the ease with which consumers can acquire a product or service.
  5. includes using social media, distributing coupons, and running campaigns to raise awareness.
  6. The __________ Mix = product, price, place, and promotion.

12 Clues: The __________ Mix = product, price, place, and promotion. • the utility that refers to making products available in convenient locations. • the utility that refers to the physical characteristics or attributes of a product. • choosing the right location to sell products and how to transport them effectively. • ...

Are You Puzzled 2016-08-19

Are You Puzzled crossword puzzle
Across
  1. This question MUST be asked in every potential gas emergency situation
  2. The amount of practices that make up the FISH! philosophy
  3. This charge changes twice in a 12 month period
  4. This person is the Senior Vice President of Customer Services at Duke Energy
  5. The name of the open aire market in the FISH! video
Down
  1. In order to qualify as this the individual must have an active account and twelve months of good pay history with Piedmont Natural Gas
  2. This may be billed as a courtesy to our new customers but if unpaid subjects the service to disconnection
  3. This is the acronym for Product understanding
  4. When an account has a past due balance you are REQUIRED to do this
  5. This is the acronym for Service experience

10 Clues: This is the acronym for Service experience • This is the acronym for Product understanding • This charge changes twice in a 12 month period • The name of the open aire market in the FISH! video • The amount of practices that make up the FISH! philosophy • When an account has a past due balance you are REQUIRED to do this • ...

Operations Management 2013-01-29

Operations Management crossword puzzle
Across
  1. describes the work an individual or group of individuals is supposed to preform
  2. uses an organization's resources to produce enough goods or service to meet demand.
  3. the process of selecting a location for a business
  4. the processes and activities needed to produce goods or services
Down
  1. the process of planning the physical arrangement of a facility
  2. managers that are responsible for the activites involved in producing the goods or service for a company
  3. the network that receives, stores, and moves materials between processing points within a factory.
  4. involves creating a detail production timetable
  5. operating systems that function all the time, regardless of customer orders.
  6. operating systems that operate only when an order needs to be filled

10 Clues: involves creating a detail production timetable • the process of selecting a location for a business • the process of planning the physical arrangement of a facility • the processes and activities needed to produce goods or services • operating systems that operate only when an order needs to be filled • ...

Unit 5 Vocabulary 2023-04-05

Unit 5 Vocabulary crossword puzzle
Across
  1. Obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source.
  2. The mandatory enrollment of individuals into the armed forces.
  3. A major religious and cultural tradition of South Asia.
  4. A class structure that is determined by birth.
  5. Post A store or small settlement established for trading, typically in a remote place.
  6. The ability to understand and share the feelings of another.
Down
  1. A member of the lowest-caste Hindu group or a person outside the caste system.
  2. An office set up to handle a large volume of phone calls, especially for taking orders and providing customer service.
  3. The rebirth of a soul in a new body.
  4. A person who kills an infant.

10 Clues: A person who kills an infant. • The rebirth of a soul in a new body. • A class structure that is determined by birth. • A major religious and cultural tradition of South Asia. • The ability to understand and share the feelings of another. • The mandatory enrollment of individuals into the armed forces. • ...

Quality Service Management Long Quiz 2024-10-10

Quality Service Management Long Quiz crossword puzzle
Across
  1. refers to giving a specific ambiance or programming to an organization's service setting.
  2. is a part of responses with different automatic reactions to different stimuli.
  3. refer to the medium of interaction between the customer and the organization.
  4. a term related to the physical structure or model of products aimed to provide more value, efficiency, or enhanced performance.
Down
  1. are the rules and standards employees should follow during operations.
  2. the process and task of identifying, investigating, and hiring the best possible candidates for open and needed positions in the organization.
  3. is where trainees practice their tasks in a controlled environment.
  4. refers to the intense or eager pleasure of serving guests.
  5. means that a service should consider everything.
  6. defined as the concern for the appreciation of beauty.

10 Clues: means that a service should consider everything. • defined as the concern for the appreciation of beauty. • refers to the intense or eager pleasure of serving guests. • is where trainees practice their tasks in a controlled environment. • are the rules and standards employees should follow during operations. • ...

Business activity 2023-01-24

Business activity crossword puzzle
Across
  1. a multinational corporation or company
  2. Organisation that produces goods and services.
  3. individual or group that has an interest in any decision or activity of an organization
  4. an association of two or more people as partners
Down
  1. intangible act which a customer is willing to pay for
  2. an individual or company that sells or grants a franchise for the sale of goods or the operation of a service
  3. an individual or company that holds a franchise for the sale of goods or the operation of a service
  4. Amount of goods or work produced by a person, machine, or factory
  5. payments to owners of property for use of that property
  6. a type of organisation which shares are sold to the public on the stock market

10 Clues: a multinational corporation or company • Organisation that produces goods and services. • an association of two or more people as partners • intangible act which a customer is willing to pay for • payments to owners of property for use of that property • Amount of goods or work produced by a person, machine, or factory • ...

AF210 PASS Week 8 - Revenue Recognition 2025-09-10

AF210 PASS Week 8 - Revenue Recognition crossword puzzle
Across
  1. Agreement between parties creating enforceable rights and obligations under IFRS 15.
  2. Increase in assets or decrease in liabilities, excluding equity contributions.
  3. A promise in a contract to deliver a distinct good or service.
  4. Customer obtains this when they can direct the use of and benefit from a good or service.
  5. Type of consideration that may change due to discounts, refunds, or returns.
Down
  1. Type of sale where goods remain under the seller’s control until sold to end customers.
  2. Income arising from an entity’s ordinary activities.
  3. Price an entity expects to be entitled to in exchange for promised goods or services.
  4. IFRS 15 requires qualitative and quantitative information of contracts to be reported.
  5. Method of measuring progress toward completion based on costs incurred or resources consumed.

10 Clues: Income arising from an entity’s ordinary activities. • A promise in a contract to deliver a distinct good or service. • Type of consideration that may change due to discounts, refunds, or returns. • Increase in assets or decrease in liabilities, excluding equity contributions. • ...

Marketing 2025-10-02

Marketing crossword puzzle
Across
  1. The action or business of promoting and selling products or services, including market research and advertising.
  2. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  3. A unique group of prospective customers a business wants to serve and their locations.
  4. Individuals who purchase products and services to satisfy needs
  5. The amount a customer pays and the methods of increasing the value of the products to the customers.
  6. The action or process of supplying goods to stores and other businesses that sell to consumers.
  7. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  8. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
  1. The business function that creates or obtains product services for sale.
  2. The management of large amounts of money, especially by governments or large companies.
  3. Mix The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  4. The action or process of keeping financial accounts
  5. Concept Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  6. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  7. The process of dealing with or controlling things or people
  8. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  9. The activity or profession of producing advertisements for commercial products or services.

17 Clues: The action or process of keeping financial accounts • The process of dealing with or controlling things or people • Individuals who purchase products and services to satisfy needs • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...

Comunicación no verbal 2024-04-21

Comunicación no verbal crossword puzzle
Across
  1. Information offered through non-verbal body messages.
  2. less than half a metre away or touching
  3. They express emotions that they try to hide and occur in situations in which the sender's state of mind does not correspond to the situation.
  4. Kinesics, proxemics and paralanguage belong to this type of communication.
  5. Ability that allows us to express feelings, opinions and thoughts appropriately.
  6. A document by which a body or company attests or records that a specific event or fact has occurred or taken place.
Down
  1. A document by which a body or company attests or records that a specific event or fact has occurred or taken place.
  2. Set of non-verbal elements of the voice, that is, it is the way in which words are expressed
  3. Type of call initiated by the customer, and directed to the customer service center.
  4. Half a meter or a meter away.

10 Clues: Half a meter or a meter away. • less than half a metre away or touching • Information offered through non-verbal body messages. • Kinesics, proxemics and paralanguage belong to this type of communication. • Ability that allows us to express feelings, opinions and thoughts appropriately. • ...

Christmas Service 2021-12-19

Christmas Service crossword puzzle
Across
  1. Christmas: The _____ is Possible
  2. “Seeing isn’t believing. Believing is _____.”
  3. Impossible becoming possible is what _____ is all about.
  4. They are blameless before _____ in all their ways, but they are without child.
  5. Do you _____?
  6. The Angel Gabriel _____ a second time to another person…
  7. Matthew 19:26 - “With man this is impossible, but with God ______ things are possible.”
  8. “You ask me how I know He lives? He lives _____ my heart.”
Down
  1. Mark 14:35 - “Abba, _____, all things are possible for you.”
  2. Gabriel says to her, “Greetings, O _____ one, the Lord is with you.”
  3. She is to call him _____.
  4. _____ is doing his priestly duty and his lot is drawn.
  5. They are advanced in _____.
  6. Zechariah cannot _____.
  7. And that day, he _____ everyone who had come to Him.
  8. Christmas is the perfect _____ of how God can do whatever He wants.

16 Clues: Do you _____? • Zechariah cannot _____. • She is to call him _____. • They are advanced in _____. • Christmas: The _____ is Possible • “Seeing isn’t believing. Believing is _____.” • And that day, he _____ everyone who had come to Him. • _____ is doing his priestly duty and his lot is drawn. • Impossible becoming possible is what _____ is all about. • ...

Service Fachausdrücke 2021-02-25

Service Fachausdrücke crossword puzzle
Across
  1. Deckserviette
  2. Warmhaltegerät für Speisen
  3. Kaffeespezialist
  4. Trinkgeld
  5. Trockene Kekese
  6. Veredeln von Käse
Down
  1. Nachservice von Beilagen und Saucen
  2. Das Aufstellen und Decken der Tische
  3. Frühstück und Mittagessen gemeinsam
  4. Ausrufen der Bestellung
  5. Nudeln und Gemüse dass innen noch kernig ist
  6. Spätes Abendessen
  7. Gerippe von Fisch und Geflügel
  8. Ein Mensch der gerne und viel isst
  9. Gesamteindruck eines Betriebes
  10. Das rasche Kühlen von Wein oder Gläsern

16 Clues: Trinkgeld • Deckserviette • Trockene Kekese • Kaffeespezialist • Spätes Abendessen • Veredeln von Käse • Ausrufen der Bestellung • Warmhaltegerät für Speisen • Gerippe von Fisch und Geflügel • Gesamteindruck eines Betriebes • Ein Mensch der gerne und viel isst • Nachservice von Beilagen und Saucen • Frühstück und Mittagessen gemeinsam • Das Aufstellen und Decken der Tische • ...

Insurance Vocabulary 2019-08-20

Insurance Vocabulary crossword puzzle
Across
  1. If a person minimizes a risky behavior to reduce liability it would be considered ___________________ risk.
  2. a service purchased by a customer to share liability
  3. Insurance to cover the cost of illnesses and injuries
  4. Government provided health insurance for those over 65
  5. The money that insurance companies use to pay claims
  6. Insurance to provide partial replacement of income if an individual is not able to work due to injury
  7. If a person stops a risky behavior to reduce liability it would be considered __________________ risk.
  8. Insurance to cover residence and its contents
  9. A request by a policy holder to their insurance for a payout for a qualifying event
  10. Money paid to a individual from an insurance company after a claim has been made.
Down
  1. Amount of money an individual must pay before the insurance company will begin to pay for expenses.
  2. An agreed upon fee paid by an individual for a covered service at the time of the service
  3. when two or more entities are responsible for the liability of a situation (ie. a person and insurance company or two people own one company) they __________________ risk
  4. Insurance that provides a payout upon policy holders death to beneficiaries to help replace lost income of the deceased
  5. An insurance company makes a __________________ when the premiums they collect are greater than the payouts they make.
  6. Type of insurance that provides the insured with coverage if damage is caused to another party
  7. A monthly payment made to an insurance company for their services

17 Clues: Insurance to cover residence and its contents • a service purchased by a customer to share liability • The money that insurance companies use to pay claims • Insurance to cover the cost of illnesses and injuries • Government provided health insurance for those over 65 • A monthly payment made to an insurance company for their services • ...

PMT Metrics 2022-11-09

PMT Metrics crossword puzzle
Across
  1. Anny unnecessary supplies or materials that do not support just in time delivery
  2. Work related personnel accidents (two biggest cause of missed work ergonomics and slips)
  3. Any movement of people which does not add value to the product
  4. Effort which adds no value to a product or service (work that can be combined with other processes or enhancements that are transparent to the customer)
  5. Rework or repair required to fulfill customer requirements
Down
  1. Any unnecessary material movement that does not support a Lean value stream
  2. Idle time in which no value added activities take place
  3. Producing more than needed (working ahead, producing at a faster pace than needed)

8 Clues: Idle time in which no value added activities take place • Rework or repair required to fulfill customer requirements • Any movement of people which does not add value to the product • Any unnecessary material movement that does not support a Lean value stream • Anny unnecessary supplies or materials that do not support just in time delivery • ...

BSA Crossword Puzzle 2021-03-17

BSA Crossword Puzzle crossword puzzle
Across
  1. As one of the pillars of BSA, this must be conducted annually.
  2. Due Diligence, The newest pillar, this requires that banks understand the nature and purpose of the customer relationship.
  3. The four pieces of information you must collect for CIP are name, DOB, SSN/TIN, and this.
  4. in this stage of money laundering the goal is to get the illegal funds into the financial system.
  5. When it comes to CTR filings there are two parties that must be identified, the Transactor and the _______________.
  6. "PEP" stands for ____________ Exposed Person.
Down
  1. The term used to describe transactions that are purposefully conducted in a way to avoid the CTR filing threshold.
  2. BSA stands for the Bank _____________ Act.
  3. To be considered a beneficial owner, the individual must own _________ or more equity interest in the legal entity.
  4. In this stage of money laundering, the goal is to create a confusing paper trail, moving funds around via a complex series of transfers.
  5. This Department of Treasury maintains the SDN list.
  6. "PSP" stands for _______________ Service Provider.

12 Clues: BSA stands for the Bank _____________ Act. • "PEP" stands for ____________ Exposed Person. • "PSP" stands for _______________ Service Provider. • This Department of Treasury maintains the SDN list. • As one of the pillars of BSA, this must be conducted annually. • The four pieces of information you must collect for CIP are name, DOB, SSN/TIN, and this. • ...

Marketing Mix: Promotion 2024-06-04

Marketing Mix: Promotion crossword puzzle
Across
  1. A large display on the side of a building or along the road
  2. When a business pays for an event so that people can see its logo and become their customers
  3. When a business offers a discount to customers who buy more than one product
  4. When a business offers a prize to get customers to buy more products
  5. When businesses tell customers about their products or services to make them want to buy or use them using TV commercial
  6. Printed on paper and handed out to people as they walk by
  7. An internet based page that provides information about the product or service
Down
  1. When a business offers an free extra product for every product bought by the customer
  2. An internet based platform that allows a business to connect to 'friends' and get 'likes'
  3. Printed on paper and stuck on walls to tell people about a product or services
  4. Used by a business to get quick sales in a short while
  5. When a business sells a product by contacting each customer personally

12 Clues: Used by a business to get quick sales in a short while • Printed on paper and handed out to people as they walk by • A large display on the side of a building or along the road • When a business offers a prize to get customers to buy more products • When a business sells a product by contacting each customer personally • ...

Knowledge Check 2022-07-30

Knowledge Check crossword puzzle
Across
  1. An Adjuster Responsibilities include verifying a part or component is ___.
  2. Coverage or reimbursement for the ___ cost of parts and labor to repair or replace a covered part due to a mechanical breakdown.
  3. Our Claims Philosophy states, “The dealer and their customer are entitled to have every ___ claim authorized and paid.”
  4. The ___ is the individual described on the Registration page of the Term Protection contract.
  5. Term Protection covers ___ mechanical breakdowns.
Down
  1. Claims for ___ components and circumstances will not be authorized.
  2. A covered part has ___ when it can no longer perform the function for which it was solely designed.
  3. The ___ responsibilities include providing and issuing documented prior approval.
  4. The Term Protection Agreement is a vehicle service contract that provides short ___ vehicle coverage.

9 Clues: Term Protection covers ___ mechanical breakdowns. • Claims for ___ components and circumstances will not be authorized. • An Adjuster Responsibilities include verifying a part or component is ___. • The ___ responsibilities include providing and issuing documented prior approval. • ...

Restaurant and Food Service Industry 2024-09-03

Restaurant and Food Service Industry crossword puzzle
Across
  1. Practices that promote health and cleanliness, particularly in food preparation and handling.
  2. The business of providing food services for events and gatherings outside of a restaurant setting.
  3. Practices in the food service industry that aim to minimize environmental impact, such as sourcing local ingredients.
  4. A substance that can cause an allergic reaction, often important for menu labeling and customer safety.
  5. The main dish of a meal, typically served after the appetizer.
  6. The atmosphere or mood of a restaurant, created by its decor, lighting, and music.
Down
  1. An arrangement made in advance to secure a table for dining at a restaurant.
  2. A small dish served before the main course to stimulate the appetite.
  3. A style or method of cooking, often associated with a particular culture or region.
  4. The art and science of good eating, often involving the study of food and cooking techniques.
  5. The act of providing food and drink to customers in a restaurant setting.
  6. Any drinkable liquid, typically served in restaurants, such as water, coffee, tea, or alcoholic drinks.
  7. A list of food and drink items available for customers at a restaurant.
  8. A detailed analysis and assessment of a restaurant’s food, service, and overall experience, often provided by food critics or reviewers.

14 Clues: The main dish of a meal, typically served after the appetizer. • A small dish served before the main course to stimulate the appetite. • A list of food and drink items available for customers at a restaurant. • The act of providing food and drink to customers in a restaurant setting. • ...

AmerisourceBergen Holiday Crossword 2017-12-05

AmerisourceBergen Holiday Crossword crossword puzzle
Across
  1. Biopharm's leading provider of specialty logistics
  2. Pharmacy data analysis and distribution
  3. These associates ensure our customers do not come up short
  4. Central meeting spot for larger groups
  5. Gets to the bottom of your PC problems
  6. Checks & balances department
  7. Handles customer returns, donations, and customer autoships
  8. Enlists and maintains Elevate customers
  9. Go to department for PassPort technical support
Down
  1. Program that lifts our customers above the competition
  2. Electronic data custodians providing data analytics support to our business partners
  3. Works with new customers to ensure they can order
  4. ABC's animal health component
  5. Food source for many hungry associates
  6. Has the keys to the building
  7. Reviews pharmacy reimbursement claims
  8. Group that loves to talk
  9. ABC's executives call this home
  10. Spiritual neighbor to the East
  11. Provides guidance for all things Elevate
  12. Our largest customer and investor
  13. Configures and Maintains the nerve center for program and related purposes
  14. Provider of customer price files.

23 Clues: Group that loves to talk • Has the keys to the building • Checks & balances department • ABC's animal health component • Spiritual neighbor to the East • ABC's executives call this home • Our largest customer and investor • Provider of customer price files. • Reviews pharmacy reimbursement claims • Food source for many hungry associates • Central meeting spot for larger groups • ...

business management 2020-01-28

business management crossword puzzle
Across
  1. a plan, approach, or scheme for achieving an aim or objective.
  2. most risky growth strategy, involves selling new products in a new market.
  3. an organization or enterprising entity engaged in commercial, industrial, or professional activities
  4. when the employee spends all or part of their work time at a location other than the work place.
  5. the individuals and businesses that sell goods and services to another organisation
  6. process of bringing back manufacturing facilities that were offshored to another country.
  7. They are responsible both for setting aims and objectives and making sure they are met.
Down
  1. the cost of borrowing or the reward for saving money in the bank.
  2. a person/s who invest in a business in order to receive a return on their investment.
  3. its function is find out customer needs and fulfilling those needs.
  4. The average price paid by the customer for one unit of a product or service.
  5. individual or group that affects an organisation or is affected by it.
  6. when a company contracts part of its work to outside companies instead of completing it internally.
  7. quantities of goods bought by the business for resale during the accounting period.
  8. goals an organisation would like to accomplish

15 Clues: goals an organisation would like to accomplish • a plan, approach, or scheme for achieving an aim or objective. • the cost of borrowing or the reward for saving money in the bank. • its function is find out customer needs and fulfilling those needs. • individual or group that affects an organisation or is affected by it. • ...

Quality Crossword 2014-11-21

Quality Crossword crossword puzzle
Across
  1. An independent examination of a work product or set of work products to determine whether requirements are being met.
  2. A group of people responsible for evaluating and approving or disapproving proposed changes to configuration items, and for ensuring implementation of approved changes.
  3. Examination of one or more processes by a trained team of professionals.
  4. Assures "You built it right."
  5. A description of contracted work required to complete a project.
  6. Any activity or operation, which receives inputs and converts them to outputs.
  7. A specified way to carry out an activity or a process.
Down
  1. Assures that "You built the right thing."
  2. A goal to be accomplished.
  3. A managed set of interrelated resources that delivers one or more products to a customer or end user.
  4. An appraisal that an organization conducts for itself for the purposes of process improvement.
  5. A group or individual that is affected by the outcome of a project.
  6. An arrangement of work elements and their relationship to each other and to the end product.
  7. Any tangible output or service that is the result of following a process and is intended for delivery to a customer or end user.
  8. A reference point.

15 Clues: A reference point. • A goal to be accomplished. • Assures "You built it right." • Assures that "You built the right thing." • A specified way to carry out an activity or a process. • A description of contracted work required to complete a project. • A group or individual that is affected by the outcome of a project. • ...

vocabulary 2024-05-09

vocabulary crossword puzzle
Across
  1. A formal meeting where one or more persons ask questions to evaluate the suitability of a candidate for a job or assess someone's suitability for something.
  2. Asked formally or politely to attend or participate in an event.
  3. To present something in a way that it can be seen and understood easily.
  4. The amount of money expected, required, or given in payment for something.
  5. Relocating from one place to another; physically changing position.
  6. A centralized office used for receiving or transmitting a large volume of requests by telephone.
  7. The likelihood of previous customers to continue to buy from or use the services of a business.
  8. To come into the presence or company of someone.
Down
  1. The standard of something as measured against other things of a similar kind; the degree of excellence of something.
  2. The likelihood of something happening or being the case.
  3. To make something better or enhance its quality.
  4. Assistance provided to customers before, during, or after a purchase.
  5. The process of transporting goods from one location to another.
  6. Transactions of money for goods or services rendered.
  7. To provide someone with a reason to do something; to stimulate interest or enthusiasm.

15 Clues: To make something better or enhance its quality. • To come into the presence or company of someone. • Transactions of money for goods or services rendered. • The likelihood of something happening or being the case. • The process of transporting goods from one location to another. • Asked formally or politely to attend or participate in an event. • ...

Service Expectations 2023-07-25

Service Expectations crossword puzzle
Across
  1. We will ____look for opportunities that will enhance our ability to serve our members.
  2. Manager who should be communicated to before communicating above them.
  3. When leaving a voicemail for someone how many times should you proved your name and phone number?
  4. Communicate with management about frustrations or concerns. DO NOT ___"
  5. Email should
  6. Admit and apologize when you make a mistake rather than blaming someone else or waiting for someone to find out.
  7. Ask a member for this before you ask for their account number
  8. "____ members waiting to be served by establishing eye contact and thanking them for waiting"
Down
  1. JCU was established in what month?
  2. ___ is a choice and yours is contagious
  3. One of the 3 F's
  4. "Be ____ caring- Look for financial solutions during EACH member interaction and do so because you care about our members and their financial needs.
  5. "I go beyond the extra mile to provide ___ service"
  6. The 2nd R in "The Three R's"
  7. "Members always come first! They are not an ____ of our work, but the reason for it"
  8. Understand that a __ is not personal- you presented a choice, and they made the choice, it is as simple as that.

16 Clues: Email should • One of the 3 F's • The 2nd R in "The Three R's" • JCU was established in what month? • ___ is a choice and yours is contagious • "I go beyond the extra mile to provide ___ service" • Ask a member for this before you ask for their account number • Manager who should be communicated to before communicating above them. • ...

Marketing 2022-02-22

Marketing crossword puzzle
Across
  1. introducing a new product to the market
  2. how much customers are charged for a product or service
  3. refers to one factor making another factor occur
  4. the moral standards recognized and accepted for how individuals and organizations interact and behave
  5. entities that transfer products from manufacturers to wholesalers and from wholesalers to retailers
  6. potential customers who show interest in a product or service
  7. connecting an audience with a product or service that will meet that audiences’ need
  8. the overall image and feeling of a company and its products and/or services communicated through design
  9. the act of generating interest in a brand, product, or service
  10. the specific or collective content distributed by channels, or the outlets themselves that use channels to distribute their content to audiences
  11. those who produce products
  12. outreach with the purpose of accomplishing a determined goal and that has a larger scope than and goes beyond one-time communication
  13. a retailer sells a product on behalf of a manufacturer or provider and keeps a portion of the sale price
  14. small retail shop offering clothing and accessories
  15. anyone whose opinion or approval will affect the decision to purchase a product (
Down
  1. where a product is available for customer access; one of the 4 Ps of marketing
  2. content pieces that present information through charts, graphics, and/or other designed elements, are also press release pieces that a company may want to share
  3. those who actively and publicly promote a company, brand, product, and/or service
  4. unpaid content on digital media
  5. stores/store owners that/who sell products to consumers
  6. the financial gain from a sale after the costs of providing the sold product have been deducted
  7. various characteristics used to identify individuals and often applied in grouping people in determined categories
  8. the “what” that is being marketed
  9. messages that web servers pass to your web browser when you visit Internet sites
  10. the positive outcomes customers receive from a product
  11. a unique representative symbol or image
  12. brands that do not carry the name of the company that produced the products and that are not advertised
  13. multiple pieces of information that represent and help explain an entity, behavior, or event
  14. small, local store operated by a family
  15. a mode of promotional outreach that informs consumers about a brand, product, and/or service and that often communicates information about sales
  16. statements of support from those with knowledge and experience

31 Clues: those who produce products • unpaid content on digital media • the “what” that is being marketed • introducing a new product to the market • a unique representative symbol or image • small, local store operated by a family • refers to one factor making another factor occur • small retail shop offering clothing and accessories • ...

Marketing Principles 2023-10-24

Marketing Principles crossword puzzle
Across
  1. a commodity accepted by general consent as a medium of economic exchange
  2. Business-to-business
  3. the item offered for sale
  4. a technique for assessing these four aspects of your business
  5. human beings making up a group or assembly or linked by a common interest
  6. relating to, measuring, or measured by the quality of something rather than its quantity.
  7. a product, service or concept that is publicly distinguished from other products, services or concepts so that it can be easily communicated and usually marketed
  8. a system for gathering, storing, analyzing and distributing valuable marketing data to help marketers make better decisions
  9. the practice of dividing your target market into approachable groups
  10. the money you have left after paying for business expenses
  11. a general direction of change
  12. the amount of money given or set as consideration for the sale of a specified thing
  13. something at which someone is aiming a weapon or other object
  14. activities a company undertakes to promote the buying or selling of a product or service
  15. engaged in one of the learned professions
  16. a particular region, center of population, or location
  17. information such as facts and numbers used to analyze something or make decisions
Down
  1. the output of an economic system
  2. of, relating to, or expressible in terms of quantity
  3. the total amount of a specific good or service that is available to consumers
  4. business-to-consumer
  5. any person or group who is the final user of a product or service
  6. the act or fact of being raised in position or rank
  7. the consumer's desire to purchase a particular good or service
  8. an act of helpful activity; help; aid
  9. someone who buys something from a seller, vendor, or supplier in exchange for money or something else of value
  10. to feel a need or a desire for; wish for
  11. the ability to borrow money with the promise that you'll repay it in the future, often with interest
  12. where buyers and sellers can meet to facilitate the exchange or transaction of goods and services
  13. someone who starts or owns a business
  14. the process of collecting vital information about a company's target audience, market, and competition
  15. the process or system by which goods and services are produced, sold, and bought in a country or region
  16. the management of money and includes activities such as investing, borrowing, lending, budgeting, saving, and forecasting
  17. a lack of something requisite, desirable, or useful

34 Clues: Business-to-business • business-to-consumer • the item offered for sale • a general direction of change • the output of an economic system • an act of helpful activity; help; aid • someone who starts or owns a business • to feel a need or a desire for; wish for • engaged in one of the learned professions • the act or fact of being raised in position or rank • ...

supply and demand 2024-03-15

supply and demand crossword puzzle
Across
  1. the number of goods or services that suppliers will produce and sell at a given market price.
  2. a sum of money granted by the government or a public body to assist an industry or business so that the price of a commodity or service may remain low or competitive.
  3. graphic representation of the relationship between product price and quantity of product that a seller is willing and able to supply.
  4. as the price of a good or service increases, the quantity of goods or services increases
  5. transforms raw materials and components into a finished product that's delivered to a customer.
  6. (of an object or material) able to resume its normal shape spontaneously after contraction, dilation or distortion.
  7. a stock of a resource from which a person or place can be provided with the necessary amount of that resource.
  8. a legislated tax on specific goods or services at the time they are purchased.
  9. A variable that can change the quantity of a good or service demanded at each price
  10. the ability of an object or material to resume its normal shape after being stretched or compressed stretchiness.
  11. the change in demand when there is a change in another economic factor, such as price or income.
  12. when the price of a product goes up, the quantity demanded will go down – and vice versa
Down
  1. the total quantity demanded by all consumers in a market for a given good.Demand curve
  2. the amount (value) of a product that customers actually buy from a business.
  3. tells you exactly how much money your business generates before expenses
  4. the number of goods or services that suppliers will produce and sell at a given market price
  5. the theory that prices are determined by the relationship between supply and demand.
  6. A variable that can change the quantity of a good or service supplied at each price
  7. total amount of an item producers are willing and able to sell at different prices, over a given period of time
  8. (of demand or supply) insensitive to changes in price or income.
  9. a table that shows the quantity demanded of a good or service at different price levels.
  10. a good whose appeal increases with the popularity of its complement.
  11. represents the relationship between the price of a good or service and the quantity demanded for a given period of time.

23 Clues: (of demand or supply) insensitive to changes in price or income. • a good whose appeal increases with the popularity of its complement. • tells you exactly how much money your business generates before expenses • the amount (value) of a product that customers actually buy from a business. • ...

COMT0110_MF1002_Anglès professional per a activitats comercials 2024-12-04

COMT0110_MF1002_Anglès professional per a activitats comercials crossword puzzle
Across
  1. To manufacture or create goods or products.
  2. To concentrate on and become expert in a particular subject or skill.
  3. Rooted in, located in, or dependent on something else. Often used to describe a company's location ("based in London") or the foundation of an idea ("based on research").
  4. A company controlled by a holding company.
  5. To work, function, or be in action. In business, it often describes how a company conducts its activities ("operate efficiently").
  6. A person, country, or business that sells goods to another country.
  7. Income, especially when of an organization and of a substantial nature.
Down
  1. To make available for use; supply.
  2. A person employed for wages or salary, especially at non-executive level.
  3. A person with whom one works, especially in a profession or business.
  4. A person who provides expert advice professionally.
  5. A person or organization that receives a service or advice from a professional person or business. Similar to "customer" but often implies a more ongoing or professional relationship.
  6. All the people employed by a particular organization.
  7. A rival business that sells similar products or services in the same market.
  8. A person or organization that buys goods or services from a store or business.

15 Clues: To make available for use; supply. • A company controlled by a holding company. • To manufacture or create goods or products. • A person who provides expert advice professionally. • All the people employed by a particular organization. • A person, country, or business that sells goods to another country. • ...

Effect of Business COmmunication Barriers 2020-07-27

Effect of Business COmmunication Barriers crossword puzzle
Across
  1. thoughts also lead to ineffective communication in organizations
  2. acts as a devil in business communication
  3. thoughts also lead to ineffective communication in organizations
Down
  1. in thought process also results in a poor communication in business area
  2. service
  3. disability
  4. about his pitch and tone

7 Clues: service • disability • about his pitch and tone • acts as a devil in business communication • thoughts also lead to ineffective communication in organizations • thoughts also lead to ineffective communication in organizations • in thought process also results in a poor communication in business area

Ent Unit 3 2023-09-19

Ent Unit 3 crossword puzzle
Across
  1. A promise made by the seller to the consumer that the seller will repair or replace a product that does not perform as expected
  2. Marketing element referring to what goods, services, or ideas a business will offer its customers
  3. Unique role
  4. A one-of-a-kind attribute of a product or brand that separates it from the competition
  5. A group formed for the purpose of discussing a specific topic
  6. All the combined impressions and experiences associated with a particular company, good, or service
  7. Any item that is used to accomplish another activity, such as producing/providing goods and services
  8. The arrangement by which businesses or individuals can purchase now and pay later
  9. Specific actions that will be used to carry out strategies
  10. The message channels used by a seller to promote a good, service, or idea (e.g., radio, television, newspapers, magazines, internet)
  11. An advantage consumers receive from using a product
  12. The amount of satisfaction a good or service will provide a customer
  13. Promotional activities (other than advertising, personal selling, and publicity) that stimulate customer purchases
  14. The particular group of customers a business seeks to attract
  15. Marketing element referring to the various types of communication that marketers use to inform, persuade, or remind customers of their products
  16. The money received by resource owners and by producers for supplying goods and services to customers
  17. Any paid form of nonpersonal presentation of ideas, images, goods, or services
  18. To use a creative-thinking technique involving the identification of as many different ideas as possible during a certain time frame; can be done by one person but is used most often in a group setting
  19. A product mix strategy in which a business creates a certain image or impression of a product in the minds of consumers
  20. An objective or want that you plan to fulfill; a statement that clearly describes a task to be accomplished
Down
  1. A philosophy of conducting business that is based on the belief that all business activities should be aimed toward satisfying customer wants and needs while achieving company goals
  2. The degree of excellence of a good or service—how good it is
  3. A phrase that is easy to remember
  4. Marketing element requiring marketers to determine the amount of money they will ask in exchange for their products
  5. The form of promotion that determines client needs and wants and responds through planned, personalized communication that influences purchase decisions and enhances future business opportunities
  6. A function of business designed to establish and maintain positive relationships between the business and its various publics, or fan bases
  7. A strategy for making a product appear different from similar products on the market
  8. A deduction from the price of goods
  9. The money that a business spends
  10. Marketing element focusing on considerations in getting a selected product in the right place at the right time
  11. Any nonpersonal presentation of ideas, goods, or services that is not paid for by the individual or organization benefiting from or harmed by it
  12. The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern, and the use of that data to create and implement plans to reach new target audiences
  13. Monetary reward a business owner receives for taking the risk involved in investing in a business; income left once all expenses are paid
  14. A fact about or characteristic of a product
  15. Plans of action for achieving goals and objectives
  16. The combination of the four elements of marketing—product, place, promotion, and price

36 Clues: Unique role • The money that a business spends • A phrase that is easy to remember • A deduction from the price of goods • A fact about or characteristic of a product • Plans of action for achieving goals and objectives • An advantage consumers receive from using a product • Specific actions that will be used to carry out strategies • ...

London restaurants 2023-11-10

London restaurants crossword puzzle
Across
  1. burger
  2. londoneye
  3. customer
  4. bigben
  5. starter
  6. vegetablelasagne
  7. cheesecake
Down
  1. pickandcheese
  2. drinks
  3. waitress
  4. fruitsalad
  5. buckinghampalace
  6. waiter
  7. menu

14 Clues: menu • drinks • burger • waiter • bigben • starter • waitress • customer • londoneye • fruitsalad • cheesecake • pickandcheese • buckinghampalace • vegetablelasagne

KI The performance game 2020-09-04

KI The performance game crossword puzzle
Across
  1. fixed, not changing
  2. to keep something the same, to save it from being damaged
  3. to fall down, to fail
  4. to make something as good as possible
  5. a long seat for two or more people, usually made of wood, metal or plastic
Down
  1. the job of hiring people
  2. a person who buys goods or service
  3. the state of not having a job
  4. the way people think of someone or something

9 Clues: fixed, not changing • to fall down, to fail • the job of hiring people • the state of not having a job • a person who buys goods or service • to make something as good as possible • the way people think of someone or something • to keep something the same, to save it from being damaged • a long seat for two or more people, usually made of wood, metal or plastic

What is Employee Morale? 2023-04-11

What is Employee Morale? crossword puzzle
Across
  1. ____ workers are 12% more productive.
  2. ___ goes a long way.
  3. Be ___ about the companies' goals & employees' roles.
Down
  1. Employee morale proves to be ___ to the business in these respects.
  2. Actively ____ and mentor when possible.
  3. Ask employees what you can do to ____ them.
  4. One of the biggest_____ is productivity.
  5. ____morale may lead to reduced concentration & cause mistakes, poor customer service, & missed deadlines.
  6. ____morale effects employee's motivation, performance, & willingness to adapt to organizational strategies.

9 Clues: ___ goes a long way. • ____ workers are 12% more productive. • Actively ____ and mentor when possible. • One of the biggest_____ is productivity. • Ask employees what you can do to ____ them. • Be ___ about the companies' goals & employees' roles. • Employee morale proves to be ___ to the business in these respects. • ...

Departments Crossword 2023-02-15

Departments Crossword crossword puzzle
Across
  1. purchased
  2. director
  3. continue
  4. customer
  5. supplies
  6. digital
  7. finance
Down
  1. responsible
  2. process
  3. niche
  4. facilities
  5. dispatch
  6. manager
  7. role

14 Clues: role • niche • process • manager • digital • finance • director • continue • dispatch • customer • supplies • purchased • facilities • responsible

Business Key Terms 2021-09-14

Business Key Terms crossword puzzle
Across
  1. items not necessary for survival but adds pleasure and comfort to life
  2. an independent association of persons who utilize goods and services offered to come together to meet their economic, social and cultural needs and goals
  3. when consumers have the power to choose where they will buy goods and services and how much they will pay for them
  4. a product or service that consumers no longer want because it has become outdated or has been replaced by a new or improved product
  5. any business that employs fewer than 500 people
  6. items necessary for survival
  7. a situation in which two or more businesses try to sell the same type of product or service to the same customer
  8. a person who starts a venture to solve a problem or to take advantage of an opportunity
  9. when businesses are in control and can charge high prices and raise prices when costs go up
  10. an individual or business that makes a product or provides services
  11. an organization, often charitable, that does not seek to make a profit from the operations of the business
  12. a quantity of goods and materials kept on hand
  13. having the ability to pay all debts and meet financial obligations
  14. the amount of money required for each stage of production
  15. another name for economic resource
  16. the way business and government work together to provide goods and services to consumers and ensures that a country's resources will not be overstretched
Down
  1. the economic principle that supply goes up when prices go up, and comes down when prices come down
  2. people who work to produce goods and services in a business; also known as workforce or labour
  3. any location where producers and consumers come together to engage in the buying or selling of goods and services
  4. the economic principle that demand goes up when prices come down, and comes down when prices go up
  5. assistance provided, usually in return for payment, that satisfies needs or wants of consumers
  6. a charitable organization or charity that does not seek profit from the operations of the business and raises funds for a specific goal
  7. mutually dependent;relying on others who also rely on you
  8. expenditures that help a business generate revenue
  9. the raw materials that come from the earth, the water and the air
  10. the quantity of a good or service that consumers are willing and able to buy
  11. resources such as equipment, a building, or money that are used to produce goods and services
  12. a person who buys goods and services aka a customer
  13. The reward that an owner receives for taking risks
  14. patrons of a particular store or business
  15. the means through which goods and services are made available to consumers
  16. the value of a product or service expressed in dollars and cents and is determined by many factors, including supply and demand
  17. items that can be seen and touched
  18. the quantity of a good or service that producers can provide, determined by the costs of producing it and by the price people are willing to pay for it

34 Clues: items necessary for survival • items that can be seen and touched • another name for economic resource • patrons of a particular store or business • a quantity of goods and materials kept on hand • any business that employs fewer than 500 people • expenditures that help a business generate revenue • The reward that an owner receives for taking risks • ...

Schedule 1a and 1b 2025-02-13

Schedule 1a and 1b crossword puzzle
Across
  1. Integration through merging with or taking over a supplier.
  2. Total Cost ÷ Output.
  3. When a LTD becomes a PLC and sells shares on the stock market.
  4. Price X Sales
  5. A factor of production - the ideas and skills of entrepreneurs who create businesses.
  6. A physical product.
  7. Selling goods via a website.
  8. Someone willing to take risks to start a business.
  9. Someone who USES a good or service.
  10. An intangible product.
  11. The owners of a PLC or LTD businesses.
  12. The cost of the next best alternative foregone up when a decision is made.
  13. The sector of industry that makes products, e.g. construction.
  14. When two or more people own and run a business.
  15. Non-essential items that we would like but can survive without.
  16. Integration through merging with or taking over a customer.
  17. The functional area responsible for hiring, motivating and training staff.
  18. A specific target for a business to achieve.
  19. The sector of industry that extracts and produces raw materials, e.g. farming.
  20. When the average cost of stock is reduced due to buying in bulk.
  21. A diseconomy of scale that happens when workers feel less important due to the larger size of the business.
  22. Merging or taking over a company in an unrelated industry.
  23. A limited liability company whose shares can be bought the stock market.
  24. A general rise in prices in an economy.
  25. Integration by merger or takeover of a company in the same industry and stage of production.
  26. Revenue - Total Costs
  27. When personal possessions of an entrepreneur can be sold to pay business debts.
Down
  1. Growth by merger or takeover also called inorganic growth.
  2. A legal agreement between partners.
  3. A business that tries to help society rather than make a profit.
  4. A surplus of revenue over costs.
  5. A factor of production - the number and skills of business employees.
  6. The functional area responsible for raising awareness and encouraging sales.
  7. Growth by, for example, opening new stores, franchising, outsourcing or e-commerce.
  8. Where average cost increases as output increases.
  9. When bigger firms can reduce the average cost of production by using up to date machinery and equipment.
  10. A stakeholder whose objective is good pay, good working conditions and job security.
  11. A business owned and controlled by one person.
  12. Where average cost is reduced as output increases.
  13. A factor of production - where a business is located and natural resources used.
  14. Anyone interested in or affected by what a business does.
  15. The inputs that businesses use to provide their goods or services.
  16. Someone who PURCHASES a good or a service.
  17. Where a business uses outside companies to produce a good or provide a service.
  18. A factor of production – Equipment and machinery used in production.
  19. A type of company whose shares cannot be bought on the stock market.
  20. The functional area responsible for managing company money.
  21. The word used to describe the constantly changing external environment.
  22. The sector of industry that provides service, e.g. marketing, banking or law.
  23. A shareholders portion of company profits.
  24. The functional area responsible for manufacture.
  25. The cost of borrowing or reward for saving money.

52 Clues: Price X Sales • A physical product. • Total Cost ÷ Output. • Revenue - Total Costs • An intangible product. • Selling goods via a website. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who USES a good or service. • The owners of a PLC or LTD businesses. • A general rise in prices in an economy. • Someone who PURCHASES a good or a service. • ...

Service equipment 2025-02-27

Service equipment crossword puzzle
Across
  1. Power wires brought to a building that are run overhead from the utility poll to the service point.
  2. A formed curvature of the service conductor to prevent water from entering the service head.
  3. The point of connection between the serving utility's wiring and the premises wiring.
  4. Power wires brought to a building that are routed underground from either a utility pole or transformer pad to the service point.
  5. The device that measures and records the amount of electricity used in a particular service.
  6. A fitting installed at the top of the service mast or service entrance cable to prevent water from entering the meter socket.
  7. All of the wires, devices and fittings that carry electricity from the power company's transformer to the consumer.
  8. The connections of a device or equipment through which electrical power is entering.
Down
  1. All of the equipment necessary to connect the load end of the service conductors to a building.
  2. A method of providing electrical power only during construction.
  3. Primary coil voltage is to secondary coil voltage as the number of turns in the primary is to the number of turns in the secondary.
  4. An enclosure that houses a structure's main disconnect and circuit breakers or fuses.
  5. A conductor that runs from the service point to the service disconnecting means.
  6. An assembly of a raceway, fittings and guy wires for supporting service conductors in a service drop installation that is between the service head and the electric meter.
  7. The connections of a device or equipment through which electrical power is going to supply the electrical load.
  8. A box that contains the meter socket.

16 Clues: A box that contains the meter socket. • A method of providing electrical power only during construction. • A conductor that runs from the service point to the service disconnecting means. • The connections of a device or equipment through which electrical power is entering. • The point of connection between the serving utility's wiring and the premises wiring. • ...

Customer Information View 2018-11-27

Customer Information View crossword puzzle
Across
  1. change the way the accounts are seen
  2. find the customer's profile
  3. ?
  4. click here to access bill pay
  5. the day they came to earth
  6. what you speak when you call in
  7. the type of account the customer has
  8. provided to you by customer
  9. send money the same day with this
  10. where we send communication
  11. check on a zelle here
  12. sign up for OLB here
  13. more than one of the same customer?
  14. find a customer with this
  15. click this to access hogan
Down
  1. another name they go by
  2. click here to make changes
  3. what do you use to sign on with
  4. account lists
  5. how much money they have
  6. social security number
  7. enrolled or not enrolled
  8. we pay your bills for you
  9. easy name to remember for account
  10. the number used with the eligibility table
  11. company id
  12. system
  13. on the top line in system
  14. click this to access the pop up information

29 Clues: ? • system • company id • account lists • sign up for OLB here • check on a zelle here • social security number • another name they go by • how much money they have • enrolled or not enrolled • we pay your bills for you • on the top line in system • find a customer with this • click here to make changes • the day they came to earth • click this to access hogan • find the customer's profile • ...

Founding Values 2021-03-30

Founding Values crossword puzzle
Across
  1. customer blank is our way of life
  2. one of the foundations of our success
  3. we blank our communities one neighborhood at a time
  4. most valuable things we own
Down
  1. second of the foundations of our success
  2. great things happen when we blank to our customers and to each other
  3. our blank are open
  4. we work hard and blank hard work
  5. our company is a fun and friendly place where teamwork rules

9 Clues: our blank are open • most valuable things we own • we work hard and blank hard work • customer blank is our way of life • one of the foundations of our success • second of the foundations of our success • we blank our communities one neighborhood at a time • our company is a fun and friendly place where teamwork rules • ...

2024 AML/CFT Review 2023-12-31

2024 AML/CFT Review crossword puzzle
Across
  1. A common name for virtual currency
  2. CDD stands for Customer Due _______
  3. What is the acronym for a money service business
  4. What is the acronym for anti-money laundering
Down
  1. CFT is the acronym for combating the financing of ______
  2. BSA is the acronym for Bank ____ Act
  3. A common 3rd party payment processor
  4. Financial activities on a website are governed by Reg ___
  5. What is the name of the bank’s fraud software

9 Clues: A common name for virtual currency • CDD stands for Customer Due _______ • A common 3rd party payment processor • BSA is the acronym for Bank ____ Act • What is the name of the bank’s fraud software • What is the acronym for anti-money laundering • What is the acronym for a money service business • CFT is the acronym for combating the financing of ______ • ...

SMP Crossword Challenge 2023-08-31

SMP Crossword Challenge crossword puzzle
Across
  1. Customer experience is a part of this initiative.
  2. A common goal unites _______.
  3. Cross-functional initiative promoting collaboration.
  4. Enterprise social networking service.
Down
  1. Replaces manual paper processes, enabling governance across the product development.
  2. Combined effort refers to ______.

6 Clues: A common goal unites _______. • Combined effort refers to ______. • Enterprise social networking service. • Customer experience is a part of this initiative. • Cross-functional initiative promoting collaboration. • Replaces manual paper processes, enabling governance across the product development.

Crack the Business Code 2025-10-04

Crack the Business Code crossword puzzle
Across
  1. a picture or symbol that shows your business
  2. something made to sell
  3. something someone pays you to do
Down
  1. group of people your business wants to sell to
  2. a person who buys something
  3. easy to remember

6 Clues: easy to remember • something made to sell • a person who buys something • something someone pays you to do • a picture or symbol that shows your business • group of people your business wants to sell to

ITIL 2015-05-17

ITIL crossword puzzle
Across
  1. Cost models: by customer, by service, by activity
  2. Utility + Warranty
  3. one of the change categories
Down
  1. to develop the capacity to achieve a strategic advantage
  2. A set of co-ordinated activities
  3. accuracy, completeness and timeliness

6 Clues: Utility + Warranty • one of the change categories • A set of co-ordinated activities • accuracy, completeness and timeliness • Cost models: by customer, by service, by activity • to develop the capacity to achieve a strategic advantage

Internal and External Sources of Product/Service Ideas 2023-05-11

Internal and External Sources of Product/Service Ideas crossword puzzle
Across
  1. Research conducted using existing sources of information, such as books or databases.
  2. A method of generating ideas and solutions through group discussion.
  3. Online platforms used by businesses to provide information and interact with customers.
  4. Other businesses or companies operating in the same industry.
  5. The process of gathering information about the market, customers, and competitors.
Down
  1. The process of testing a product or service in a specific market before launching it widely.
  2. The process of creating and improving products or services
  3. Research conducted in the real-world setting, such as observing customer behavior.
  4. Group discussions conducted to gather opinions and feedback from a specific target audience.
  5. An analysis that examines the strengths, weaknesses, opportunities, and threats of a business or product.
  6. Information provided by customers about their experience with a product or service.
  7. A method of collecting data from a sample of individuals to gather insights.

12 Clues: The process of creating and improving products or services • Other businesses or companies operating in the same industry. • A method of generating ideas and solutions through group discussion. • A method of collecting data from a sample of individuals to gather insights. • Research conducted in the real-world setting, such as observing customer behavior. • ...

Market Research Crossword 2024-11-21

Market Research Crossword crossword puzzle
Across
  1. an example of a product that will be created
  2. the group of every potential customer
  3. a small group of people who are brought together to talk about a new product or service
  4. thinking outside the box
  5. comparing the amount of benefits and costs to determine whether it is worthwhile to pursue this goal
  6. a quality that makes your product or business better than your competition
Down
  1. the percentage or liklihood of something happening
  2. viewing the realities and limitations of a situation
  3. an organization of all the information that is gathered about a specific market and consumer in order to make business decisions
  4. a document that states what a company is trying to accomplish by selling its product
  5. the value of everything a person has to give up when they choose to do something else
  6. a smaller group of consumers who will buy and/or use your product or service a lot

12 Clues: thinking outside the box • the group of every potential customer • an example of a product that will be created • the percentage or liklihood of something happening • viewing the realities and limitations of a situation • a quality that makes your product or business better than your competition • ...

AmerisourceBergen Holiday Crossword 2017-12-05

AmerisourceBergen Holiday Crossword crossword puzzle
Across
  1. Reviews pharmacy reimbursement claims
  2. Provider of customer price files.
  3. Provides guidance for all things Elevate
  4. Biopharm's leading provider of specialty logistics
  5. Gets to the bottom of your PC problems
  6. Checks & balances department
  7. These associates ensure our customers do not come up short
  8. Works with new customers to ensure they can order
  9. Central meeting spot for larger groups
  10. Has the keys to the building
  11. Spiritual neighbor to the East
  12. Pharmacy data analysis and distribution
  13. Configures and Maintains the nerve center for program and related purposes
Down
  1. Our largest customer and investor
  2. Go to department for PassPort technical support
  3. Handles customer returns, donations, and customer autoships
  4. Group that loves to talk
  5. ABC's executives call this home
  6. Enlists and maintains Elevate customers
  7. Program that lifts our customers above the competition
  8. ABC's animal health component
  9. Electronic data custodians providing data analytics support to our business partners
  10. Food source for many hungry associates

23 Clues: Group that loves to talk • Checks & balances department • Has the keys to the building • ABC's animal health component • Spiritual neighbor to the East • ABC's executives call this home • Our largest customer and investor • Provider of customer price files. • Reviews pharmacy reimbursement claims • Gets to the bottom of your PC problems • Central meeting spot for larger groups • ...

crossword unit 2 2023-03-05

crossword unit 2 crossword puzzle
Across
  1. barriers resist sharing information
  2. warranty costs complaints and/or claims and assume additional costs
  3. attitudes lack of trust in the company or between partners
  4. chain add value to each stage
  5. service It can be by phone or social networks
  6. management mobility produces great uncertainty in the objects and purposes
Down
  1. theory changes gradually
  2. medical costs senior doctors in collaborators, associates, to poor conditions in collaborators
  3. of constancy of purpose lack of clear leadership
  4. cycle Constant optimization of business activities through four stages

10 Clues: theory changes gradually • chain add value to each stage • barriers resist sharing information • service It can be by phone or social networks • of constancy of purpose lack of clear leadership • attitudes lack of trust in the company or between partners • warranty costs complaints and/or claims and assume additional costs • ...

2024 AML/CFT Review 2023-12-31

2024 AML/CFT Review crossword puzzle
Across
  1. A common 3rd party payment processor
  2. CFT is the acronym for combating the financing of ______
  3. CDD stands for Customer Due _______
Down
  1. A common name for virtual currency
  2. What is the acronym for anti-money laundering
  3. What is the name of the bank’s fraud software
  4. What is the acronym for a money service business
  5. Financial activities on a website are governed by Reg ___
  6. BSA is the acronym for Bank ____ Act

9 Clues: A common name for virtual currency • CDD stands for Customer Due _______ • A common 3rd party payment processor • BSA is the acronym for Bank ____ Act • What is the acronym for anti-money laundering • What is the name of the bank’s fraud software • What is the acronym for a money service business • CFT is the acronym for combating the financing of ______ • ...

Business Law Crossword 2025-02-11

Business Law Crossword crossword puzzle
Across
  1. A person who purchases a good/service.
  2. A 2019 law replacing a 1986 law for stricter ad rules.
  3. SC intervened against this company in case of misleading ads.
  4. Self-regulatory body for advertising in India (short form).
  5. Patanjali falsely claimed WHO approval for this drug.
Down
  1. Advertising claims must be backed by proof.
  2. Prohibits misleading drug ads.
  3. Misleading product claims influencing buyers.
  4. Denied verifying Patanjali’s COVID-19 cure claim (short form).

9 Clues: Prohibits misleading drug ads. • A person who purchases a good/service. • Advertising claims must be backed by proof. • Misleading product claims influencing buyers. • Patanjali falsely claimed WHO approval for this drug. • A 2019 law replacing a 1986 law for stricter ad rules. • Self-regulatory body for advertising in India (short form). • ...

Peak Performance 2024-10-31

Peak Performance crossword puzzle
Across
  1. Making sure customers know about deals, products, and special offers
  2. Delivering more than what the customer expects
  3. we need to earn 10 of these
  4. the s in CSR
  5. The way you feel when a target has been successfully achieved
  6. the ultimate goal
Down
  1. A reward for the best performance in sales
  2. the end of PEAK
  3. An important skill for closing every sale and making sure all questions are answered"

9 Clues: the s in CSR • the end of PEAK • the ultimate goal • we need to earn 10 of these • A reward for the best performance in sales • Delivering more than what the customer expects • The way you feel when a target has been successfully achieved • Making sure customers know about deals, products, and special offers • ...

Ccccccc 2025-02-15

Ccccccc crossword puzzle
Across
  1. Money a business spends to run.
  2. Paying another company to do work instead of doing it in-house.
  3. Goods sold to other countries.
  4. Costs Costs that don’t change, like rent.
  5. Costs. Costs that change, like materials for products.
  6. Goods bought from other countries.
Down
  1. Service Helping customers with their needs and problems.
  2. Plan A document that outlines a company’s goals and strategy.
  3. A new business just getting started.

9 Clues: Goods sold to other countries. • Money a business spends to run. • Goods bought from other countries. • A new business just getting started. • Costs Costs that don’t change, like rent. • Costs. Costs that change, like materials for products. • Service Helping customers with their needs and problems. • Plan A document that outlines a company’s goals and strategy. • ...

BUSIMAN CROSSWORD 2021-04-12

BUSIMAN CROSSWORD crossword puzzle
Across
  1. Consultative style is a __________ style where the manager seeks the ideas and opinions of employees before they make a final decision
  2. Within a sole trader business the owner gets to keep ____ of the profit for themselves
  3. This management style is most appropriate when employees are experts and management do not, or do not need to understand technical issues
  4. This management style consists of one way communication as well as centralised decision making, where a manager doesn't explain their decisions to employees
  5. The remaining amount of money after total expenses (costs) of providing their good or service is deducted from their total revenue.
  6. This stakeholder may have interests like a good value for money and good customer service including after sale service
  7. How many areas of management responsibility are there?
  8. A business that exists primarily to fulfil a mission that benefits the community rather than shareholders
  9. A business whose shares are traded on an open market such as the Australian Stock Exchange (ASX) where members of the public can buy or sell shares in the business
  10. This type of corporate culture is what a business wants their culture to be, and can be observed in official documents and policies
  11. Autocratic management has ________ decision-making
  12. A government run business that aims to provide a service to the community but also aims to make a profit by running under general business principles
  13. There is a maximum amount of shareholders allowed for a public listed company, true or false?
Down
  1. A measurement of buisnesses sales as a percentage of the total sales in that market or industry
  2. This corporate culture is the actual (unwritten) values and beliefs able to be observed within a company
  3. The stakeholder responsible for managing different areas of a business and ensuring the business is achieving its set objectives
  4. This management skill allows managers to use their time more efficiently, able to complete more tasks
  5. An incorporated business (meaning they are their own legal identity that can sue or own assets in their own right) that has a maximum of 50 private shareholders
  6. One benefit a business will get from adopting corporate social responsibility practices is they may increase ______ through their attraction of customers with similar values to the business, therefore likely to purchase from them.
  7. A business which is unincorporated that has a minimum of 2 and a maximum of 20 owners.
  8. This area of management responsibility has the objective of improving levels of customer service provided by employees
  9. This area of management responsibility is responsible for the actual production of a product in production factories
  10. This management skill is the ability to transfer information from a sender to a receiver and to effectively listen to feedback
  11. A business which has 1 owner who is the sole person legally responsible for the business and has full decision-making authority.
  12. This stakeholder wants a business to do badly so they have the potential to outperform them
  13. Public listed companies have ______ liability
  14. The portion of profits which is distributed to them (the shareholders)
  15. This area of management responsibility is responsible for determining how much money could be spent on researching and development of a product and its marketing
  16. A management style where the manager makes decisions and then explains to employees why decisions have been made.
  17. The CSR consideration, providing flexible working arrangements to help provide a good work-life balance, effects this stakeholder the most

30 Clues: Public listed companies have ______ liability • Autocratic management has ________ decision-making • How many areas of management responsibility are there? • The portion of profits which is distributed to them (the shareholders) • Within a sole trader business the owner gets to keep ____ of the profit for themselves • ...

Prep Puzzle IBM 1000 2025-06-06

Prep Puzzle IBM 1000 crossword puzzle
Across
  1. A tool for analyzing cause and effect –
  2. External provider of goods/services –
  3. Extra capacity to handle variability –
  4. Adjustment made to increase or decrease capacity –
  5. Empowering workers to stop the line –
  6. Statistical method to monitor processes –
  7. Producing at the rate of customer demand –
  8. Total quality starts with top-level –
  9. Preventing errors before they occur
  10. A philosophy focused on continuous improvement –
  11. A practice of evaluating vendors –
Down
  1. Maximum output a system can produce in a given time –
  2. A measure of how well a process performs –
  3. Time between order and delivery –
  4. Improvement cycle: Plan, Do, Check, Act
  5. Scheduling method for production –
  6. Customer-focused quality model –
  7. Designed to meet customer specifications exactly –
  8. The cost of not creating a quality product
  9. Employee suggestion and improvement teams –
  10. Inspection of processes to find inefficiencies –
  11. Meeting customer requirements consistently –
  12. A set of practices aimed at improving quality –
  13. Supply method that minimizes inventory –
  14. Rate at which products need to be completed to meet demand –

25 Clues: Customer-focused quality model – • Time between order and delivery – • Scheduling method for production – • A practice of evaluating vendors – • Preventing errors before they occur • External provider of goods/services – • Empowering workers to stop the line – • Total quality starts with top-level – • Extra capacity to handle variability – • ...

Marketing Vocab 2025-10-02

Marketing Vocab crossword puzzle
Across
  1. The action or business of promoting and selling products or services, including market research and advertising.
  2. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  3. A unique group of prospective customers a business wants to serve and their locations.
  4. Individuals who purchase products and services to satisfy needs.
  5. The amount a customer pays and the methods of increasing the value of the products to the customers.
  6. The action or process of supplying goods to stores and other businesses that sell to consumers.
  7. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  8. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
  1. The business function that creates or obtains product services for sale.
  2. The management of large amounts of money, especially by governments or large companies.
  3. mix The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc
  4. The action or process of keeping financial accounts.
  5. concept Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  6. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  7. The process of dealing with or controlling things or people
  8. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  9. The activity or profession of producing advertisements for commercial products or services.

17 Clues: The action or process of keeping financial accounts. • The process of dealing with or controlling things or people • Individuals who purchase products and services to satisfy needs. • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...

Agency 2015-04-27

Agency crossword puzzle
Across
  1. The agent of an agent
  2. We owe this duty to clients but not customers
  3. This is how long we are to keep confidential information confidential
  4. A middleman between a buyer and/or seller who assists the parties with a transaction without representing them. A licensee who is working with a customer
Down
  1. The principal
  2. The third party for whom some level of service is provided, but you are not “representing”
  3. The individual who hires the agent and delegates to him or her the responsibility of representing the principal’s interests
  4. This hyphenated word is when an active licensee is buying or selling personally owned property
  5. The final step in the agency process
  6. The relationship in which the agent is held in a position of special trust and confidence by the principal
  7. The individual who is authorized and consents to represent the interests of another person
  8. This is established when a buyer or seller signs an agency agreement with a brokerage firm

12 Clues: The principal • The agent of an agent • The final step in the agency process • We owe this duty to clients but not customers • This is how long we are to keep confidential information confidential • The third party for whom some level of service is provided, but you are not “representing” • ...

ShowingTime 2 2025-10-10

ShowingTime 2 crossword puzzle
Across
  1. The sequence or list of calls, chats, or tickets waiting to be handled by ShowingTime Support.
  2. Approvals sent by sellers or listing agents to authorize a showing request.
  3. the phone system used by ShowingTime Support agents to manage, route, and record customer service calls efficiently.
  4. User settings controlling who can view, modify, or approve showing activity on a listing.
  5. A secure, authorized device containing property keys, accessible only to verified showing agents.
Down
  1. Post-showing comments or evaluations provided by buyer’s agents and shared with listing agents or sellers.
  2. The process of changing a showing appointment to a new time or date.
  3. Schedule property showings between real estate agents and sellers, coordinated via the ShowingTime platform.
  4. Customer Relationship Management system used to track agent or client interactions.
  5. Automated alerts (via text, email, or app) informing users about appointment activity or updates.
  6. A property entered into the MLS that can be managed, scheduled, and tracked using ShowingTime tools.
  7. The process of routing complex or unresolved support cases to higher-level specialists or supervisors.

12 Clues: The process of changing a showing appointment to a new time or date. • Approvals sent by sellers or listing agents to authorize a showing request. • Customer Relationship Management system used to track agent or client interactions. • User settings controlling who can view, modify, or approve showing activity on a listing. • ...

Chapter 13.1 Key Terms Created by:(Jaron Reed) 2017-01-09

Chapter 13.1 Key Terms Created by:(Jaron Reed) crossword puzzle
Across
  1. distribution-Distribution of goods or services from the producer directly to the customer
  2. group of customers who share Common wants and needs
  3. process of planning,pricing,promoting,selling,and distributing ideas,goods,and services
  4. mix-The four main elements of marketing,also called the four Ps: Product, Place, Price, and promotion. It sometimes includes a fifth P, for people
  5. of distribution- A pathway to direct products to consumers
Down
  1. marketing-A strategy to build customer relations
  2. distribution-Distribution involving one or more intermediaries
  3. point-The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service

8 Clues: marketing-A strategy to build customer relations • group of customers who share Common wants and needs • of distribution- A pathway to direct products to consumers • distribution-Distribution involving one or more intermediaries • process of planning,pricing,promoting,selling,and distributing ideas,goods,and services • ...

Christmas Crossword 2025-12-12

Christmas Crossword crossword puzzle
Across
  1. A limited liability company whose shares can be bought the stock market.
  2. A business that tries to help society rather than make a profit.
  3. When personal possessions of an entrepreneur can be sold to pay business debts.
  4. The cost of the next best alternative foregone up when a decision is made.
  5. The owners of a PLC or LTD businesses.
  6. A specific target for a business to achieve.
  7. A type of company whose shares cannot be bought on the stock market.
  8. A diseconomy of scale that happens when workers feel less important due to the larger size of the business.
  9. Where a business uses outside companies to produce a good or provide a service.
  10. The functional area responsible for manufacture.
  11. A legal agreement between partners.
  12. Where average cost is reduced as output increases.
  13. A factor of production - the number and skills of business employees.
  14. A factor of production - where a business is located and natural resources used.
  15. The functional area responsible for managing company money.
  16. Someone who USES a good or service.
  17. The cost of borrowing or reward for saving money.
  18. A shareholders portion of company profits.
  19. Merging or taking over a company in an unrelated industry.
  20. An intangible product.
  21. Integration through merging with or taking over a customer.
  22. When two or more people own and run a business.
  23. The inputs that businesses use to provide their goods or services.
  24. Total Cost ÷ Output.
  25. The functional area responsible for hiring, motivating and training staff.
  26. Non-essential items that we would like but can survive without.
  27. A factor of production - the ideas and skills of entrepreneurs who create businesses.
Down
  1. Price X Sales
  2. The word used to describe the constantly changing external environment.
  3. Integration through merging with or taking over a supplier.
  4. The sector of industry that makes products, e.g. construction.
  5. Where average cost increases as output increases.
  6. Revenue - Total Costs
  7. A physical product.
  8. The sector of industry that provides service, e.g. marketing, banking or law.
  9. Integration by merger or takeover of a company in the same industry and stage of production.
  10. The sector of industry that extracts and produces raw materials, e.g. farming.
  11. Anyone interested in or affected by what a business does.
  12. Someone who PURCHASES a good or a service.
  13. Someone willing to take risks to start a business.
  14. When bigger firms can reduce the average cost of production by using up to date machinery and equipment.
  15. Growth by merger or takeover also called inorganic growth.
  16. When the average cost of stock is reduced due to buying in bulk.
  17. Selling goods via a website.
  18. When a LTD becomes a PLC and sells shares on the stock market.
  19. The functional area responsible for raising awareness and encouraging sales.
  20. Growth by, for example, opening new stores, franchising, outsourcing or e-commerce.
  21. A business owned and controlled by one person.
  22. A general rise in prices in an economy.
  23. A stakeholder whose objective is good pay, good working conditions and job security.
  24. A factor of production – Equipment and machinery used in production.
  25. A surplus of revenue over costs.

52 Clues: Price X Sales • A physical product. • Total Cost ÷ Output. • Revenue - Total Costs • An intangible product. • Selling goods via a website. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who USES a good or service. • The owners of a PLC or LTD businesses. • A general rise in prices in an economy. • Someone who PURCHASES a good or a service. • ...

Vocab Crossword 2024-11-02

Vocab Crossword crossword puzzle
Across
  1. customer or potential customer who purchases items for business operations, for resale, or for making other goods
  2. particular group of customers a business seeks to attract
  3. individuals qualities or traits and behavior
  4. identification and selection of markets for a business or for a product
  5. division of a market on the basis of its physical and social characteristics
  6. one of the groups into which the total market is divided
  7. a customer or potential customer who purchases goods and services to satisfy personal desires
  8. designing products and directing marketing activities to appeal to the whole market
  9. way in which people lead their daily lives:determined by their attitude, interest, and activity
  10. economic and sociological measure or a persons income, education, and occupation
Down
  1. design product and directing marketing activities to appeal to the whole market
  2. classification of customers into smaller groups to appeal to one or more individual segments
  3. division of a market on the basis of customers responses to a product
  4. customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
  5. division of a market on the basis of customers lifestyle and personality
  6. divison of a market on the basis of where customers are located
  7. division of a total market into smaller, specific groups

17 Clues: individuals qualities or traits and behavior • division of a total market into smaller, specific groups • divison of a market on the basis of where customers are located • particular group of customers a business seeks to attract • division of a market on the basis of customers responses to a product • ...

Chapt. 11 Product Pricing & Strategies 2024-01-12

Chapt. 11 Product Pricing & Strategies crossword puzzle
Across
  1. firm’s ability to provide a unique product or service with a set of features that the target market perceives as important and better than the competitor’s.
  2. strategy of introducing a product with a high initial price and lowering the price over time as the product moves through its life cycle.
  3. differentiation of markets by personality or lifestyle.
  4. set of values, ideas, attitudes, and other symbols created to shape human behavior.
  5. Relatively inexpensive items that require little shopping effort and are purchased routinely without planning.
  6. actions people take in buying and using goods and services.
  7. process of testing a new product among potential users.
  8. strategy of selling new products at low prices in the hope of achieving a large sales volume.
  9. Items(purchased by businesses) that are smaller and less expensive than capital products and usually have a life span of less than one year.
  10. differentiation of markets based on the amount of the product purchased.
  11. Setting a price based upon the demand for and cost of a good or service.
  12. strategy of increasing the price of a product so that consumers will perceive it as being of higher quality, status, or value.
  13. differentiation of markets by region of the country, city or county size, market density, or climate.
  14. Computerized file of customers’ and potential customers’ profiles and purchase patterns.
  15. firm’s ability to produce a product or service at a lower cost than all other competitors in an industry while maintaining satisfactory profit margins.
  16. product priced below cost as part of a leader-pricing strategy.
  17. process in which a firm continually collects and evaluates information about its external environment.
  18. marketing research method in which the investigator changes one or more variables—price, packaging, design, shelf space, advertising theme, or advertising expenditures—while observing the effects of these changes on another variable (usually sales).
  19. Large data sets and systems and solutions developed to manage large accumulations of data.
  20. Items for which consumers search long and hard and for which they refuse to accept substitutes.
  21. method of generating ideas in which group members suggest as many possibilities as they can without criticizing or evaluating any of the suggestions.
  22. strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
Down
  1. group of eight to 12 participants led by a moderator in an in-depth discussion on one particular topic or concept.
  2. customer’s feeling that a product has met or exceeded expectations.
  3. pattern of sales and profits over time for a product or product category; consists of an introductory stage, growth stage, maturity, and decline (and death).
  4. process of separating, identifying, and evaluating the layers of a market in order to identify a target market.
  5. marketing research method in which data is gathered from respondents, either in person, by telephone, by mail, at a mall, or through the internet to obtain facts, opinions, and attitudes.
  6. firm’s ability to target and effectively serve a single segment of the market, often within a limited geographic area.
  7. person who develops and implements a complete strategy and marketing program for a specific product or brand.
  8. blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
  9. Computer algorithms that allow for prices to change based on demand.
  10. process of planning, collecting, and analyzing data relevant to a marketing decision.
  11. Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
  12. unique combination of personal selling, traditional advertising, publicity, sales promotion, social media, and e-commerce to stimulate the target market to buy a product. Sometimes referred to as the promotion mix.
  13. Items that are bought after considerable planning, including brand-to-brand and store-to-store comparisons of price, suitability, and style.
  14. process in which two parties give something of value to each other to satisfy their respective needs.
  15. marketing research method in which the investigator monitors respondents’ actions without interacting directly with the respondents; for example, by using cash registers with scanners.
  16. new flavor, size, or model using an existing brand name in an existing category.
  17. strategy of pricing products below the normal markup or even below cost to attract customers to a store where they would not otherwise shop.
  18. set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage.
  19. strategy of setting a price at an odd number to connote a bargain and at an even number to suggest quality.
  20. Creating the means by which products flow from the producer to the consumer.
  21. Taking the good or service and selecting a brand name, packaging, colors, a warranty, accessories, and a service program.
  22. differentiation of markets through the use of categories such as age, education, gender, income, and household size.
  23. traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
  24. a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
  25. strategy of grouping two or more related products together and pricing them as a single product.
  26. Creating a unique marketing mix for every customer.
  27. The differentiation of markets based on what a product will do rather than on customer characteristics.
  28. Formal and informal groups that influence buyer behavior.
  29. specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
  30. Large, expensive items with a long life span that are purchased by businesses for use in making other products or providing a service.
  31. Products that either are not planned as a purchase by a potential buyer or are known but the buyer does not actively seek them, such as funeral services.
  32. way of organizing and grouping how an individual reacts to situations.
  33. ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product.
  34. process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.

56 Clues: Creating a unique marketing mix for every customer. • differentiation of markets by personality or lifestyle. • process of testing a new product among potential users. • Formal and informal groups that influence buyer behavior. • actions people take in buying and using goods and services. • product priced below cost as part of a leader-pricing strategy. • ...

Laast 2024-06-22

Laast crossword puzzle
Across
  1. Infantry combat
  2. War service
  3. Meritorious service
  4. Prestigious award
  5. Acts of valor
  6. Campaign honor
  7. Lifesaving actions
  8. War victory
  9. Overseas service
  10. Peacekeeping service
Down
  1. Defense recognition
  2. Allied recognition
  3. Humanitarian service
  4. Group valor
  5. Armed forces award
  6. Courageous actions
  7. Combat bravery
  8. Armed service
  9. Loyalty honor
  10. Support merit

20 Clues: Group valor • War service • War victory • Acts of valor • Armed service • Loyalty honor • Support merit • Combat bravery • Campaign honor • Infantry combat • Overseas service • Prestigious award • Allied recognition • Armed forces award • Courageous actions • Lifesaving actions • Defense recognition • Meritorious service • Humanitarian service • Peacekeeping service

BusMan Revision 2024-11-07

BusMan Revision crossword puzzle
Across
  1. are a series of actions that employees must follow in order to abide by the business’s policies.
  2. a way to segment a market which includes focusing on the age, gender, income levels of the target customer
  3. a task word that requires advantages, disadvantages and an overall judgement
  4. a task word that requires you to provide and explain similarities and differences
  5. a task word that requires only advantages and disadvantages
  6. a desire for many employees and can be achieved by employers by providing things such as flexible work arrangements and working from home
  7. a stage in the product lifecycle where a business has much more competition and focuses on differentiating their products or service
  8. a way to segment the market which includes focusing on the hobbies, attitudes and social class of the target customer
  9. a selection method that involves a meeting between a manager and potential job candidates
Down
  1. a collection of information about existing and potential customers that helps predict customer wants
  2. the necessary skills, knowledge and qualifications for a specific role.
  3. written statements that outline the expected performance and behaviour of employees.
  4. These systems help a business oversee its transactions and financial position, detecting fraud and avoiding mismnagement
  5. a summary of the duties, tasks, and responsibilities of a specific role.
  6. involve a set of questions where people select predetermined answer or write their own answer to express their opinion.
  7. individuals who work and complete day to day tasks and assist business achieve their objectives in return for a wage
  8. is the tax individuals and businesses must pay which is calculated from their income.
  9. a stage in the product lifecycle that has increasing sales and the business is focusing on increasing brand awareness
  10. the money an employee receives from an employer in exchange for the work they complete.

19 Clues: a task word that requires only advantages and disadvantages • the necessary skills, knowledge and qualifications for a specific role. • a summary of the duties, tasks, and responsibilities of a specific role. • a task word that requires advantages, disadvantages and an overall judgement • ...

Useful Ideas 2023-01-18

Useful Ideas crossword puzzle
Across
  1. "While I have you on the phone, now that we've resolved your initial questions I saw that you have a few ______ here that we haven't been able to discuss. When was the last time we explored your goals and how we can assist?"
  2. We partner with them to provide employee payroll for businesses, and it can cut down on check costs and timely management processes for our clients!
  3. "While we're updating the signature card, have we discussed with you adding a beneficiary so that your family can resolve matters if something happens? It's called a _____ designation."
  4. If all else fails, it never hurts to offer them a ________ review, so that we have a good idea of what their goals are and how we can assist.
  5. This card management tool is available for business and consumers and can help prevent fraud when a card is...misplaced for a while.
  6. Sometimes even small changes to a _____ can improve the customer response. "Have we" instead of "did you", "When would you" vs. "Are you available?"
  7. When you're having thorough vetting conversations with those out-of-towners, don't forget to mention these! It can keep us from getting too worried and accidentally denying legitimate transactions.
  8. For those customers that come through often, a good way to cut their wait time and your processing time is to offer free pre-printed __________.
  9. This is a nice option to give during lobby queueing...if it's working.
  10. There are big differences in OLB between older accounts and virtual wallets. That includes low cash mode, the money bar, and most importantly the ________ for tracking money in and out of the account (and watching for danger days!).
  11. When you have a client who has experienced phishing or spoofing, it's a great idea to add a _______ to their accounts. It can help them to verify PNC when we call. (I.E. if we don't ask for it, it's not PNC, they hang up.)
  12. Do not call this department, you'll get a way faster response if you email. Do make sure to use the correct format to ensure a prompt resolution.
Down
  1. You should send this when you hear your coworkers have a great conversation with a customer!
  2. It's okay to be straightforward; during address changes this is one of the first questions you should ask as it will direct the rest of the conversation.
  3. This option in the PNC.com customer service tab will provide our clients with a direct deposit form.
  4. A suggestion when the customer is concerned about staying on top of activity.
  5. One of the most important things you can be with a customer, especially when having a difficult discussion.
  6. It's a free person-to-person transfer service, but it's important to remind the customers to use it safely!
  7. For businesses who need to give someone statements/transactions, I'd recommend they set up a _______ OLB profile, so they don't have to play middle man!
  8. "I'd love to sit down and have an in depth conversation, _____ are you available?"
  9. A great option for businesses that come in often to deposit checks is the _____ deposit machine.
  10. For those customers who don't have checks but need to pay a few companies/utilities.
  11. I recommend using ________ e-mails for social media and gaming vs. financial sites and bills. Social Media and gaming can be a source of phishing emails, this helps keep a clear line between the two and can help prevent phishing.
  12. "Looking at your activity, I do see several areas where we can improve ____ protection. Have we discussed the different ways we can protect you?"

24 Clues: This is a nice option to give during lobby queueing...if it's working. • A suggestion when the customer is concerned about staying on top of activity. • "I'd love to sit down and have an in depth conversation, _____ are you available?" • For those customers who don't have checks but need to pay a few companies/utilities. • ...

AICE Travel & Tourism 2024-11-25

AICE Travel & Tourism crossword puzzle
Across
  1. visiting for your health, and partaking in activities like jogging, going to a spa, massages, beauty treatments, etc.
  2. tourists in a destination behaving respectfully towards the natural environment and towards local people. Travel and tourism providers and authorities behave responsibly by managing or developing tourism so that the natural environment and local people are treated respectfully.
  3. visiting places in order to enjoy a sport as a participant, a competitor, or a spectator.
  4. extra support services for tourist (tour guiding, car & cycle hire)
  5. a business that sells travel and tourism products provided by other travel & tourism companies
  6. Travel self- arranged tourism
  7. a site that appeals to tourists because of the links with the past or present ways of life or traditions of the local people. Museums, art galleries and theaters are examples of cultural attractions. Historic sites, ruins and buildings of special architectural interest
  8. visiting a place to enjoy the natural environment without causing damage
  9. tourists traveling to visit their family & relatives.
  10. In reference to a package holiday put together by a tour operator, components are the individual parts of the holiday (transport, accommodation and meal plans)
  11. when tourist travel away from the country the live
  12. a visit to a place considered to be a special in order to show respect
  13. websites and apps for sharing photos and information
  14. a flight less than three hours
  15. when tourist visit destinations in their home country
  16. a serious outbreak of disease across the world
  17. tourist travel and visits organized by a travel and tourism business
  18. providing products and services such as transport, accommodation and activities to customers (tourist)
  19. involving visiting places because of the appeal of the natural environment or visiting destinations to take part in a physically challenging activity.
  20. a type of sustainable, mass personal- use transport available for public use in many destinations
  21. how willing and able a customer is to purchase particular products and services
  22. when many tourist travel to popular holiday destinations
  23. reviewing and improving how well staff members deliver customer service
  24. small - scale forms of accommodation that are environmentally sustainable, often found in rural destinations.
  25. the opposite of package tourism. Independent travel is unpackaged tourism because different elements of a trop are booked separately and provided by different providers.
  26. customers who use the products and services of a travel and tourism business and are not members of staff or otherwise part of the business
Down
  1. a market researcher acting as a customer. They observe, experience, and report customer service
  2. travel for pleasure and enjoyment
  3. when tourist visit destinations because of a particular special interest such as painting or cooking
  4. the number of beds used out of the total number for bed spaces available
  5. a flight more than 6 hours
  6. business tourism. Meetings, Incentives, Converfences, and Events.
  7. - visiting places in ways that help sustain or conserve the environment and how people live.
  8. when tourist travel into a country
  9. ships or boats that link destinations or places within a destination
  10. travel & tourism business that organizes tour products for customers.
  11. United National Educational, Scientific, and Cultural organization. Seeks to encourage the identification, protection, and preservation of cultural and heritage around the world considered to be of outstanding value to humanity.
  12. areas that attract visitors
  13. the basic human requirements of a customer, e.g. food, clothing, shelter, safety, a sense of belonging, and self-esteem
  14. meeting the needs and wants of customers by providing them with products and services
  15. customers’ preferences, for example, the type of hotel they want to stay in, or the type of restaurant they want to visit
  16. a place where people can stay, for example hotel
  17. a small group of people discussing or being interviewed about different opinions

43 Clues: a flight more than 6 hours • areas that attract visitors • Travel self- arranged tourism • a flight less than three hours • travel for pleasure and enjoyment • when tourist travel into a country • a serious outbreak of disease across the world • a place where people can stay, for example hotel • when tourist travel away from the country the live • ...

Understanding Business 2021-06-18

Understanding Business crossword puzzle
Across
  1. a good that you can touch
  2. the businesses goals
Down
  1. the people who pay the businesses
  2. businesses which extract goods from the earth
  3. a service that is not a physical object
  4. This sector promoted "good causes"

6 Clues: the businesses goals • a good that you can touch • the people who pay the businesses • This sector promoted "good causes" • a service that is not a physical object • businesses which extract goods from the earth

Marketing and HR Crossword SET 1 2025-05-03

Marketing and HR Crossword SET 1 crossword puzzle
Across
  1. A system used to organize, plan, and measure HR-related data for better decision-making.
  2. The process of analyzing and understanding customer preferences through data collection.
  3. A competitive advantage gained by delivering a unique product or service that meets customer needs.
  4. A method used by companies to hire employees from within the existing workforce.
  5. The long-term commitment of a company to support and engage its customers continuously.
Down
  1. The process of offering benefits and rewards to employees for achieving performance goals.
  2. A strategy used to communicate a brand’s value and differentiate it from others.
  3. A leadership style where decision-making is decentralized and employees are empowered.
  4. A marketing method that encourages customers to share their experiences on social media.
  5. The practice of evaluating candidates based on their fit with a company's values and culture.

10 Clues: A strategy used to communicate a brand’s value and differentiate it from others. • A method used by companies to hire employees from within the existing workforce. • A leadership style where decision-making is decentralized and employees are empowered. • The long-term commitment of a company to support and engage its customers continuously. • ...

New company values 2020-09-11

New company values crossword puzzle
Across
  1. Support engagement and empowerement.
  2. Provide unrivaled customer service.
  3. Ensure safe and reliable operation.
Down
  1. Encourage corporate citizenship.
  2. Business growth and profitability.

5 Clues: Encourage corporate citizenship. • Business growth and profitability. • Provide unrivaled customer service. • Ensure safe and reliable operation. • Support engagement and empowerement.

Omnichannel Lexicon 2025-03-14

Omnichannel Lexicon crossword puzzle
Across
  1. The individual interactions when a customer encounters a brand
  2. A marketing approach that gives a consistent and connected customer experience
  3. The process of adding small pieces of code to a website to track user interactions
  4. A healthcare provider, patient or consumer
  5. The complete experience a customer has when interacting with a brand
Down
  1. A machine learning AI-driven tool
  2. A central view of all customer channel engagements
  3. The process of tailoring marketing experiences to fit the specific behaviors of a customer
  4. Dynamic monthly call plan recommended HCP engagement actions
  5. The different methods a brand uses to engage with customers
  6. The main difference between omnichannel and multichannel
  7. A dedicated team focused on driving innovation in partnership with cross functional teams
  8. A statistical methodology tool used to estimate how marketing efforts impact sales

13 Clues: A machine learning AI-driven tool • A healthcare provider, patient or consumer • A central view of all customer channel engagements • The main difference between omnichannel and multichannel • The different methods a brand uses to engage with customers • Dynamic monthly call plan recommended HCP engagement actions • ...

UBO Customer Service 2021-08-31

UBO Customer Service crossword puzzle
Across
  1. am the AVP of the UBO CS Department
Down
  1. am the google of the UBO CS department, I am used as a resource
  2. have been with Atrium for 32 years
  3. have been a supervisor in this department longer then the rest.

4 Clues: have been with Atrium for 32 years • am the AVP of the UBO CS Department • am the google of the UBO CS department, I am used as a resource • have been a supervisor in this department longer then the rest.

CUSTOMER SERVICE WEEK 2023-10-04

CUSTOMER SERVICE WEEK crossword puzzle
Across
  1. CS responsible for Korea/Japan/ANZK region
  2. CS responsible for China/Taiwan/Msia region
Down
  1. CS responsible for EMEA region
  2. CS responsible for India/phil/in/thailand

4 Clues: CS responsible for EMEA region • CS responsible for India/phil/in/thailand • CS responsible for Korea/Japan/ANZK region • CS responsible for China/Taiwan/Msia region

Credit Crushers 2023-03-03

Credit Crushers crossword puzzle
Across
  1. working together
  2. Machine used to print the Cato credit card
  3. company name
  4. when a customers account is past due
  5. loyalty program
  6. store referrals
  7. customer correspondence
Down
  1. proof of purchase
  2. system used for credit accounts
  3. when orders are just not right
  4. online sales
  5. System used to look up customer orders
  6. system used to make online payments
  7. people who make purchases
  8. customer disagreement

15 Clues: online sales • company name • loyalty program • store referrals • working together • proof of purchase • customer disagreement • customer correspondence • people who make purchases • when orders are just not right • system used for credit accounts • system used to make online payments • when a customers account is past due • System used to look up customer orders • ...

Business Plan Vocabulary 2025-01-07

Business Plan Vocabulary crossword puzzle
Across
  1. A person or entity that provides capital to a business, often in exchange for ownership equity or interest, with the expectation of generating a return on the investment.
  2. The methods or platforms used by a business to distribute and sell its products or services, such as online stores, retail outlets, or direct sales.
  3. An item or service created and offered by a business to meet the needs or desires of customers.
  4. A plan that outlines how a business will promote and sell its products or services to its target market, including specific tactics and goals.
  5. A written document that outlines the goals of a business, strategies for achieving those goals, financial projections, and operational plans.
  6. The act of providing funds for business activities, including investments, loans, or raising capital through different sources.
  7. Physical assets such as machinery, tools, equipment, and technology used in the production of goods and services.
  8. The process of evaluating and comparing the strengths and weaknesses of current or potential competitors in the market.
  9. An individual who starts and operates a business, taking on financial risks in the hope of profit.
  10. Raw materials or resources derived from the environment, such as water, minerals, land, or timber, used in the production process.
  11. The unique benefit or value that a product or service offers to customers, distinguishing it from competitors and addressing customer needs or pain points.
Down
  1. A specific group of potential customers identified by a business based on demographic, geographic, and behavioral characteristics, who are most likely to purchase its products or services.
  2. Individuals who work for an organization or company in exchange for compensation, performing specific roles or tasks.
  3. A brief section at the beginning of a business plan or report that provides a summary of the key points, including the business concept, financial outlook, and objectives.
  4. An intangible offering provided by a business to customers, typically involving skills, expertise, or experiences, rather than a physical product.
  5. Achieving desired outcomes or results with the least amount of cost or resource expenditure.
  6. A financial plan that outlines projected income and expenses over a specific period of time, helping an individual or business manage finances effectively.
  7. The workforce or labor used in the production of goods and services, including skills, knowledge, and effort provided by employees.
  8. The activities and strategies used to promote and sell products or services, including market research, advertising, and branding.
  9. A sum of money that is borrowed from a lender, typically with an agreement to repay it with interest over a set period.
  10. The inputs used to produce goods or services. They can be divided into three categories:
  11. The routine activities and processes that keep a business running smoothly on a day-to-day basis, such as production, customer service, and inventory management.
  12. A one-page business plan template designed to help entrepreneurs deconstruct their business idea into key components, focusing on problem-solving and value proposition.
  13. To promote or publicize a product, service, or brand through various media (e.g., TV, online, print) to attract customers or clients.
  14. The money received by an individual or organization as a result of employment, investment, or business operations.

25 Clues: The inputs used to produce goods or services. They can be divided into three categories: • Achieving desired outcomes or results with the least amount of cost or resource expenditure. • An item or service created and offered by a business to meet the needs or desires of customers. • ...