customer service Crossword Puzzles
2024 AML/CFT Review 2023-12-31
Across
- A common name for virtual currency
- CDD stands for Customer Due _______
- What is the acronym for a money service business
- What is the acronym for anti-money laundering
Down
- CFT is the acronym for combating the financing of ______
- BSA is the acronym for Bank ____ Act
- A common 3rd party payment processor
- Financial activities on a website are governed by Reg ___
- What is the name of the bank’s fraud software
9 Clues: A common name for virtual currency • CDD stands for Customer Due _______ • A common 3rd party payment processor • BSA is the acronym for Bank ____ Act • What is the name of the bank’s fraud software • What is the acronym for anti-money laundering • What is the acronym for a money service business • CFT is the acronym for combating the financing of ______ • ...
Customer Information View 2018-11-27
Across
- change the way the accounts are seen
- find the customer's profile
- ?
- click here to access bill pay
- the day they came to earth
- what you speak when you call in
- the type of account the customer has
- provided to you by customer
- send money the same day with this
- where we send communication
- check on a zelle here
- sign up for OLB here
- more than one of the same customer?
- find a customer with this
- click this to access hogan
Down
- another name they go by
- click here to make changes
- what do you use to sign on with
- account lists
- how much money they have
- social security number
- enrolled or not enrolled
- we pay your bills for you
- easy name to remember for account
- the number used with the eligibility table
- company id
- system
- on the top line in system
- click this to access the pop up information
29 Clues: ? • system • company id • account lists • sign up for OLB here • check on a zelle here • social security number • another name they go by • how much money they have • enrolled or not enrolled • we pay your bills for you • on the top line in system • find a customer with this • click here to make changes • the day they came to earth • click this to access hogan • find the customer's profile • ...
SMP Crossword Challenge 2023-08-31
6 Clues: A common goal unites _______. • Combined effort refers to ______. • Enterprise social networking service. • Customer experience is a part of this initiative. • Cross-functional initiative promoting collaboration. • Replaces manual paper processes, enabling governance across the product development.
Crack the Business Code 2025-10-04
6 Clues: easy to remember • something made to sell • a person who buys something • something someone pays you to do • a picture or symbol that shows your business • group of people your business wants to sell to
Internal and External Sources of Product/Service Ideas 2023-05-11
Across
- Research conducted using existing sources of information, such as books or databases.
- A method of generating ideas and solutions through group discussion.
- Online platforms used by businesses to provide information and interact with customers.
- Other businesses or companies operating in the same industry.
- The process of gathering information about the market, customers, and competitors.
Down
- The process of testing a product or service in a specific market before launching it widely.
- The process of creating and improving products or services
- Research conducted in the real-world setting, such as observing customer behavior.
- Group discussions conducted to gather opinions and feedback from a specific target audience.
- An analysis that examines the strengths, weaknesses, opportunities, and threats of a business or product.
- Information provided by customers about their experience with a product or service.
- A method of collecting data from a sample of individuals to gather insights.
12 Clues: The process of creating and improving products or services • Other businesses or companies operating in the same industry. • A method of generating ideas and solutions through group discussion. • A method of collecting data from a sample of individuals to gather insights. • Research conducted in the real-world setting, such as observing customer behavior. • ...
Market Research Crossword 2024-11-21
Across
- an example of a product that will be created
- the group of every potential customer
- a small group of people who are brought together to talk about a new product or service
- thinking outside the box
- comparing the amount of benefits and costs to determine whether it is worthwhile to pursue this goal
- a quality that makes your product or business better than your competition
Down
- the percentage or liklihood of something happening
- viewing the realities and limitations of a situation
- an organization of all the information that is gathered about a specific market and consumer in order to make business decisions
- a document that states what a company is trying to accomplish by selling its product
- the value of everything a person has to give up when they choose to do something else
- a smaller group of consumers who will buy and/or use your product or service a lot
12 Clues: thinking outside the box • the group of every potential customer • an example of a product that will be created • the percentage or liklihood of something happening • viewing the realities and limitations of a situation • a quality that makes your product or business better than your competition • ...
ITIL 2015-05-17
6 Clues: Utility + Warranty • one of the change categories • A set of co-ordinated activities • accuracy, completeness and timeliness • Cost models: by customer, by service, by activity • to develop the capacity to achieve a strategic advantage
AmerisourceBergen Holiday Crossword 2017-12-05
Across
- Reviews pharmacy reimbursement claims
- Provider of customer price files.
- Provides guidance for all things Elevate
- Biopharm's leading provider of specialty logistics
- Gets to the bottom of your PC problems
- Checks & balances department
- These associates ensure our customers do not come up short
- Works with new customers to ensure they can order
- Central meeting spot for larger groups
- Has the keys to the building
- Spiritual neighbor to the East
- Pharmacy data analysis and distribution
- Configures and Maintains the nerve center for program and related purposes
Down
- Our largest customer and investor
- Go to department for PassPort technical support
- Handles customer returns, donations, and customer autoships
- Group that loves to talk
- ABC's executives call this home
- Enlists and maintains Elevate customers
- Program that lifts our customers above the competition
- ABC's animal health component
- Electronic data custodians providing data analytics support to our business partners
- Food source for many hungry associates
23 Clues: Group that loves to talk • Checks & balances department • Has the keys to the building • ABC's animal health component • Spiritual neighbor to the East • ABC's executives call this home • Our largest customer and investor • Provider of customer price files. • Reviews pharmacy reimbursement claims • Gets to the bottom of your PC problems • Central meeting spot for larger groups • ...
Marketing Vocab 2025-10-02
Across
- The action or business of promoting and selling products or services, including market research and advertising.
- The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
- A unique group of prospective customers a business wants to serve and their locations.
- Individuals who purchase products and services to satisfy needs.
- The amount a customer pays and the methods of increasing the value of the products to the customers.
- The action or process of supplying goods to stores and other businesses that sell to consumers.
- Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
- The business function that creates or obtains product services for sale.
- The management of large amounts of money, especially by governments or large companies.
- mix The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc
- The action or process of keeping financial accounts.
- concept Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
- The process of dealing with or controlling things or people
- Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
- The activity or profession of producing advertisements for commercial products or services.
17 Clues: The action or process of keeping financial accounts. • The process of dealing with or controlling things or people • Individuals who purchase products and services to satisfy needs. • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...
crossword unit 2 2023-03-05
Across
- barriers resist sharing information
- warranty costs complaints and/or claims and assume additional costs
- attitudes lack of trust in the company or between partners
- chain add value to each stage
- service It can be by phone or social networks
- management mobility produces great uncertainty in the objects and purposes
Down
- theory changes gradually
- medical costs senior doctors in collaborators, associates, to poor conditions in collaborators
- of constancy of purpose lack of clear leadership
- cycle Constant optimization of business activities through four stages
10 Clues: theory changes gradually • chain add value to each stage • barriers resist sharing information • service It can be by phone or social networks • of constancy of purpose lack of clear leadership • attitudes lack of trust in the company or between partners • warranty costs complaints and/or claims and assume additional costs • ...
2024 AML/CFT Review 2023-12-31
Across
- A common 3rd party payment processor
- CFT is the acronym for combating the financing of ______
- CDD stands for Customer Due _______
Down
- A common name for virtual currency
- What is the acronym for anti-money laundering
- What is the name of the bank’s fraud software
- What is the acronym for a money service business
- Financial activities on a website are governed by Reg ___
- BSA is the acronym for Bank ____ Act
9 Clues: A common name for virtual currency • CDD stands for Customer Due _______ • A common 3rd party payment processor • BSA is the acronym for Bank ____ Act • What is the acronym for anti-money laundering • What is the name of the bank’s fraud software • What is the acronym for a money service business • CFT is the acronym for combating the financing of ______ • ...
Prep Puzzle IBM 1000 2025-06-06
Across
- A tool for analyzing cause and effect –
- External provider of goods/services –
- Extra capacity to handle variability –
- Adjustment made to increase or decrease capacity –
- Empowering workers to stop the line –
- Statistical method to monitor processes –
- Producing at the rate of customer demand –
- Total quality starts with top-level –
- Preventing errors before they occur
- A philosophy focused on continuous improvement –
- A practice of evaluating vendors –
Down
- Maximum output a system can produce in a given time –
- A measure of how well a process performs –
- Time between order and delivery –
- Improvement cycle: Plan, Do, Check, Act
- Scheduling method for production –
- Customer-focused quality model –
- Designed to meet customer specifications exactly –
- The cost of not creating a quality product
- Employee suggestion and improvement teams –
- Inspection of processes to find inefficiencies –
- Meeting customer requirements consistently –
- A set of practices aimed at improving quality –
- Supply method that minimizes inventory –
- Rate at which products need to be completed to meet demand –
25 Clues: Customer-focused quality model – • Time between order and delivery – • Scheduling method for production – • A practice of evaluating vendors – • Preventing errors before they occur • External provider of goods/services – • Empowering workers to stop the line – • Total quality starts with top-level – • Extra capacity to handle variability – • ...
Business Law Crossword 2025-02-11
Across
- A person who purchases a good/service.
- A 2019 law replacing a 1986 law for stricter ad rules.
- SC intervened against this company in case of misleading ads.
- Self-regulatory body for advertising in India (short form).
- Patanjali falsely claimed WHO approval for this drug.
Down
- Advertising claims must be backed by proof.
- Prohibits misleading drug ads.
- Misleading product claims influencing buyers.
- Denied verifying Patanjali’s COVID-19 cure claim (short form).
9 Clues: Prohibits misleading drug ads. • A person who purchases a good/service. • Advertising claims must be backed by proof. • Misleading product claims influencing buyers. • Patanjali falsely claimed WHO approval for this drug. • A 2019 law replacing a 1986 law for stricter ad rules. • Self-regulatory body for advertising in India (short form). • ...
Peak Performance 2024-10-31
Across
- Making sure customers know about deals, products, and special offers
- Delivering more than what the customer expects
- we need to earn 10 of these
- the s in CSR
- The way you feel when a target has been successfully achieved
- the ultimate goal
Down
- A reward for the best performance in sales
- the end of PEAK
- An important skill for closing every sale and making sure all questions are answered"
9 Clues: the s in CSR • the end of PEAK • the ultimate goal • we need to earn 10 of these • A reward for the best performance in sales • Delivering more than what the customer expects • The way you feel when a target has been successfully achieved • Making sure customers know about deals, products, and special offers • ...
Ccccccc 2025-02-15
Across
- Money a business spends to run.
- Paying another company to do work instead of doing it in-house.
- Goods sold to other countries.
- Costs Costs that don’t change, like rent.
- Costs. Costs that change, like materials for products.
- Goods bought from other countries.
Down
- Service Helping customers with their needs and problems.
- Plan A document that outlines a company’s goals and strategy.
- A new business just getting started.
9 Clues: Goods sold to other countries. • Money a business spends to run. • Goods bought from other countries. • A new business just getting started. • Costs Costs that don’t change, like rent. • Costs. Costs that change, like materials for products. • Service Helping customers with their needs and problems. • Plan A document that outlines a company’s goals and strategy. • ...
Agency 2015-04-27
Across
- The agent of an agent
- We owe this duty to clients but not customers
- This is how long we are to keep confidential information confidential
- A middleman between a buyer and/or seller who assists the parties with a transaction without representing them. A licensee who is working with a customer
Down
- The principal
- The third party for whom some level of service is provided, but you are not “representing”
- The individual who hires the agent and delegates to him or her the responsibility of representing the principal’s interests
- This hyphenated word is when an active licensee is buying or selling personally owned property
- The final step in the agency process
- The relationship in which the agent is held in a position of special trust and confidence by the principal
- The individual who is authorized and consents to represent the interests of another person
- This is established when a buyer or seller signs an agency agreement with a brokerage firm
12 Clues: The principal • The agent of an agent • The final step in the agency process • We owe this duty to clients but not customers • This is how long we are to keep confidential information confidential • The third party for whom some level of service is provided, but you are not “representing” • ...
ShowingTime 2 2025-10-10
Across
- The sequence or list of calls, chats, or tickets waiting to be handled by ShowingTime Support.
- Approvals sent by sellers or listing agents to authorize a showing request.
- the phone system used by ShowingTime Support agents to manage, route, and record customer service calls efficiently.
- User settings controlling who can view, modify, or approve showing activity on a listing.
- A secure, authorized device containing property keys, accessible only to verified showing agents.
Down
- Post-showing comments or evaluations provided by buyer’s agents and shared with listing agents or sellers.
- The process of changing a showing appointment to a new time or date.
- Schedule property showings between real estate agents and sellers, coordinated via the ShowingTime platform.
- Customer Relationship Management system used to track agent or client interactions.
- Automated alerts (via text, email, or app) informing users about appointment activity or updates.
- A property entered into the MLS that can be managed, scheduled, and tracked using ShowingTime tools.
- The process of routing complex or unresolved support cases to higher-level specialists or supervisors.
12 Clues: The process of changing a showing appointment to a new time or date. • Approvals sent by sellers or listing agents to authorize a showing request. • Customer Relationship Management system used to track agent or client interactions. • User settings controlling who can view, modify, or approve showing activity on a listing. • ...
BUSIMAN CROSSWORD 2021-04-12
Across
- Consultative style is a __________ style where the manager seeks the ideas and opinions of employees before they make a final decision
- Within a sole trader business the owner gets to keep ____ of the profit for themselves
- This management style is most appropriate when employees are experts and management do not, or do not need to understand technical issues
- This management style consists of one way communication as well as centralised decision making, where a manager doesn't explain their decisions to employees
- The remaining amount of money after total expenses (costs) of providing their good or service is deducted from their total revenue.
- This stakeholder may have interests like a good value for money and good customer service including after sale service
- How many areas of management responsibility are there?
- A business that exists primarily to fulfil a mission that benefits the community rather than shareholders
- A business whose shares are traded on an open market such as the Australian Stock Exchange (ASX) where members of the public can buy or sell shares in the business
- This type of corporate culture is what a business wants their culture to be, and can be observed in official documents and policies
- Autocratic management has ________ decision-making
- A government run business that aims to provide a service to the community but also aims to make a profit by running under general business principles
- There is a maximum amount of shareholders allowed for a public listed company, true or false?
Down
- A measurement of buisnesses sales as a percentage of the total sales in that market or industry
- This corporate culture is the actual (unwritten) values and beliefs able to be observed within a company
- The stakeholder responsible for managing different areas of a business and ensuring the business is achieving its set objectives
- This management skill allows managers to use their time more efficiently, able to complete more tasks
- An incorporated business (meaning they are their own legal identity that can sue or own assets in their own right) that has a maximum of 50 private shareholders
- One benefit a business will get from adopting corporate social responsibility practices is they may increase ______ through their attraction of customers with similar values to the business, therefore likely to purchase from them.
- A business which is unincorporated that has a minimum of 2 and a maximum of 20 owners.
- This area of management responsibility has the objective of improving levels of customer service provided by employees
- This area of management responsibility is responsible for the actual production of a product in production factories
- This management skill is the ability to transfer information from a sender to a receiver and to effectively listen to feedback
- A business which has 1 owner who is the sole person legally responsible for the business and has full decision-making authority.
- This stakeholder wants a business to do badly so they have the potential to outperform them
- Public listed companies have ______ liability
- The portion of profits which is distributed to them (the shareholders)
- This area of management responsibility is responsible for determining how much money could be spent on researching and development of a product and its marketing
- A management style where the manager makes decisions and then explains to employees why decisions have been made.
- The CSR consideration, providing flexible working arrangements to help provide a good work-life balance, effects this stakeholder the most
30 Clues: Public listed companies have ______ liability • Autocratic management has ________ decision-making • How many areas of management responsibility are there? • The portion of profits which is distributed to them (the shareholders) • Within a sole trader business the owner gets to keep ____ of the profit for themselves • ...
Chapter 13.1 Key Terms Created by:(Jaron Reed) 2017-01-09
Across
- distribution-Distribution of goods or services from the producer directly to the customer
- group of customers who share Common wants and needs
- process of planning,pricing,promoting,selling,and distributing ideas,goods,and services
- mix-The four main elements of marketing,also called the four Ps: Product, Place, Price, and promotion. It sometimes includes a fifth P, for people
- of distribution- A pathway to direct products to consumers
Down
- marketing-A strategy to build customer relations
- distribution-Distribution involving one or more intermediaries
- point-The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
8 Clues: marketing-A strategy to build customer relations • group of customers who share Common wants and needs • of distribution- A pathway to direct products to consumers • distribution-Distribution involving one or more intermediaries • process of planning,pricing,promoting,selling,and distributing ideas,goods,and services • ...
Christmas Crossword 2025-12-12
Across
- A limited liability company whose shares can be bought the stock market.
- A business that tries to help society rather than make a profit.
- When personal possessions of an entrepreneur can be sold to pay business debts.
- The cost of the next best alternative foregone up when a decision is made.
- The owners of a PLC or LTD businesses.
- A specific target for a business to achieve.
- A type of company whose shares cannot be bought on the stock market.
- A diseconomy of scale that happens when workers feel less important due to the larger size of the business.
- Where a business uses outside companies to produce a good or provide a service.
- The functional area responsible for manufacture.
- A legal agreement between partners.
- Where average cost is reduced as output increases.
- A factor of production - the number and skills of business employees.
- A factor of production - where a business is located and natural resources used.
- The functional area responsible for managing company money.
- Someone who USES a good or service.
- The cost of borrowing or reward for saving money.
- A shareholders portion of company profits.
- Merging or taking over a company in an unrelated industry.
- An intangible product.
- Integration through merging with or taking over a customer.
- When two or more people own and run a business.
- The inputs that businesses use to provide their goods or services.
- Total Cost ÷ Output.
- The functional area responsible for hiring, motivating and training staff.
- Non-essential items that we would like but can survive without.
- A factor of production - the ideas and skills of entrepreneurs who create businesses.
Down
- Price X Sales
- The word used to describe the constantly changing external environment.
- Integration through merging with or taking over a supplier.
- The sector of industry that makes products, e.g. construction.
- Where average cost increases as output increases.
- Revenue - Total Costs
- A physical product.
- The sector of industry that provides service, e.g. marketing, banking or law.
- Integration by merger or takeover of a company in the same industry and stage of production.
- The sector of industry that extracts and produces raw materials, e.g. farming.
- Anyone interested in or affected by what a business does.
- Someone who PURCHASES a good or a service.
- Someone willing to take risks to start a business.
- When bigger firms can reduce the average cost of production by using up to date machinery and equipment.
- Growth by merger or takeover also called inorganic growth.
- When the average cost of stock is reduced due to buying in bulk.
- Selling goods via a website.
- When a LTD becomes a PLC and sells shares on the stock market.
- The functional area responsible for raising awareness and encouraging sales.
- Growth by, for example, opening new stores, franchising, outsourcing or e-commerce.
- A business owned and controlled by one person.
- A general rise in prices in an economy.
- A stakeholder whose objective is good pay, good working conditions and job security.
- A factor of production – Equipment and machinery used in production.
- A surplus of revenue over costs.
52 Clues: Price X Sales • A physical product. • Total Cost ÷ Output. • Revenue - Total Costs • An intangible product. • Selling goods via a website. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who USES a good or service. • The owners of a PLC or LTD businesses. • A general rise in prices in an economy. • Someone who PURCHASES a good or a service. • ...
Vocab Crossword 2024-11-02
Across
- customer or potential customer who purchases items for business operations, for resale, or for making other goods
- particular group of customers a business seeks to attract
- individuals qualities or traits and behavior
- identification and selection of markets for a business or for a product
- division of a market on the basis of its physical and social characteristics
- one of the groups into which the total market is divided
- a customer or potential customer who purchases goods and services to satisfy personal desires
- designing products and directing marketing activities to appeal to the whole market
- way in which people lead their daily lives:determined by their attitude, interest, and activity
- economic and sociological measure or a persons income, education, and occupation
Down
- design product and directing marketing activities to appeal to the whole market
- classification of customers into smaller groups to appeal to one or more individual segments
- division of a market on the basis of customers responses to a product
- customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- division of a market on the basis of customers lifestyle and personality
- divison of a market on the basis of where customers are located
- division of a total market into smaller, specific groups
17 Clues: individuals qualities or traits and behavior • division of a total market into smaller, specific groups • divison of a market on the basis of where customers are located • particular group of customers a business seeks to attract • division of a market on the basis of customers responses to a product • ...
Chapt. 11 Product Pricing & Strategies 2024-01-12
Across
- firm’s ability to provide a unique product or service with a set of features that the target market perceives as important and better than the competitor’s.
- strategy of introducing a product with a high initial price and lowering the price over time as the product moves through its life cycle.
- differentiation of markets by personality or lifestyle.
- set of values, ideas, attitudes, and other symbols created to shape human behavior.
- Relatively inexpensive items that require little shopping effort and are purchased routinely without planning.
- actions people take in buying and using goods and services.
- process of testing a new product among potential users.
- strategy of selling new products at low prices in the hope of achieving a large sales volume.
- Items(purchased by businesses) that are smaller and less expensive than capital products and usually have a life span of less than one year.
- differentiation of markets based on the amount of the product purchased.
- Setting a price based upon the demand for and cost of a good or service.
- strategy of increasing the price of a product so that consumers will perceive it as being of higher quality, status, or value.
- differentiation of markets by region of the country, city or county size, market density, or climate.
- Computerized file of customers’ and potential customers’ profiles and purchase patterns.
- firm’s ability to produce a product or service at a lower cost than all other competitors in an industry while maintaining satisfactory profit margins.
- product priced below cost as part of a leader-pricing strategy.
- process in which a firm continually collects and evaluates information about its external environment.
- marketing research method in which the investigator changes one or more variables—price, packaging, design, shelf space, advertising theme, or advertising expenditures—while observing the effects of these changes on another variable (usually sales).
- Large data sets and systems and solutions developed to manage large accumulations of data.
- Items for which consumers search long and hard and for which they refuse to accept substitutes.
- method of generating ideas in which group members suggest as many possibilities as they can without criticizing or evaluating any of the suggestions.
- strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
Down
- group of eight to 12 participants led by a moderator in an in-depth discussion on one particular topic or concept.
- customer’s feeling that a product has met or exceeded expectations.
- pattern of sales and profits over time for a product or product category; consists of an introductory stage, growth stage, maturity, and decline (and death).
- process of separating, identifying, and evaluating the layers of a market in order to identify a target market.
- marketing research method in which data is gathered from respondents, either in person, by telephone, by mail, at a mall, or through the internet to obtain facts, opinions, and attitudes.
- firm’s ability to target and effectively serve a single segment of the market, often within a limited geographic area.
- person who develops and implements a complete strategy and marketing program for a specific product or brand.
- blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
- Computer algorithms that allow for prices to change based on demand.
- process of planning, collecting, and analyzing data relevant to a marketing decision.
- Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
- unique combination of personal selling, traditional advertising, publicity, sales promotion, social media, and e-commerce to stimulate the target market to buy a product. Sometimes referred to as the promotion mix.
- Items that are bought after considerable planning, including brand-to-brand and store-to-store comparisons of price, suitability, and style.
- process in which two parties give something of value to each other to satisfy their respective needs.
- marketing research method in which the investigator monitors respondents’ actions without interacting directly with the respondents; for example, by using cash registers with scanners.
- new flavor, size, or model using an existing brand name in an existing category.
- strategy of pricing products below the normal markup or even below cost to attract customers to a store where they would not otherwise shop.
- set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage.
- strategy of setting a price at an odd number to connote a bargain and at an even number to suggest quality.
- Creating the means by which products flow from the producer to the consumer.
- Taking the good or service and selecting a brand name, packaging, colors, a warranty, accessories, and a service program.
- differentiation of markets through the use of categories such as age, education, gender, income, and household size.
- traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
- a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
- strategy of grouping two or more related products together and pricing them as a single product.
- Creating a unique marketing mix for every customer.
- The differentiation of markets based on what a product will do rather than on customer characteristics.
- Formal and informal groups that influence buyer behavior.
- specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
- Large, expensive items with a long life span that are purchased by businesses for use in making other products or providing a service.
- Products that either are not planned as a purchase by a potential buyer or are known but the buyer does not actively seek them, such as funeral services.
- way of organizing and grouping how an individual reacts to situations.
- ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product.
- process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.
56 Clues: Creating a unique marketing mix for every customer. • differentiation of markets by personality or lifestyle. • process of testing a new product among potential users. • Formal and informal groups that influence buyer behavior. • actions people take in buying and using goods and services. • product priced below cost as part of a leader-pricing strategy. • ...
Useful Ideas 2023-01-18
Across
- "While I have you on the phone, now that we've resolved your initial questions I saw that you have a few ______ here that we haven't been able to discuss. When was the last time we explored your goals and how we can assist?"
- We partner with them to provide employee payroll for businesses, and it can cut down on check costs and timely management processes for our clients!
- "While we're updating the signature card, have we discussed with you adding a beneficiary so that your family can resolve matters if something happens? It's called a _____ designation."
- If all else fails, it never hurts to offer them a ________ review, so that we have a good idea of what their goals are and how we can assist.
- This card management tool is available for business and consumers and can help prevent fraud when a card is...misplaced for a while.
- Sometimes even small changes to a _____ can improve the customer response. "Have we" instead of "did you", "When would you" vs. "Are you available?"
- When you're having thorough vetting conversations with those out-of-towners, don't forget to mention these! It can keep us from getting too worried and accidentally denying legitimate transactions.
- For those customers that come through often, a good way to cut their wait time and your processing time is to offer free pre-printed __________.
- This is a nice option to give during lobby queueing...if it's working.
- There are big differences in OLB between older accounts and virtual wallets. That includes low cash mode, the money bar, and most importantly the ________ for tracking money in and out of the account (and watching for danger days!).
- When you have a client who has experienced phishing or spoofing, it's a great idea to add a _______ to their accounts. It can help them to verify PNC when we call. (I.E. if we don't ask for it, it's not PNC, they hang up.)
- Do not call this department, you'll get a way faster response if you email. Do make sure to use the correct format to ensure a prompt resolution.
Down
- You should send this when you hear your coworkers have a great conversation with a customer!
- It's okay to be straightforward; during address changes this is one of the first questions you should ask as it will direct the rest of the conversation.
- This option in the PNC.com customer service tab will provide our clients with a direct deposit form.
- A suggestion when the customer is concerned about staying on top of activity.
- One of the most important things you can be with a customer, especially when having a difficult discussion.
- It's a free person-to-person transfer service, but it's important to remind the customers to use it safely!
- For businesses who need to give someone statements/transactions, I'd recommend they set up a _______ OLB profile, so they don't have to play middle man!
- "I'd love to sit down and have an in depth conversation, _____ are you available?"
- A great option for businesses that come in often to deposit checks is the _____ deposit machine.
- For those customers who don't have checks but need to pay a few companies/utilities.
- I recommend using ________ e-mails for social media and gaming vs. financial sites and bills. Social Media and gaming can be a source of phishing emails, this helps keep a clear line between the two and can help prevent phishing.
- "Looking at your activity, I do see several areas where we can improve ____ protection. Have we discussed the different ways we can protect you?"
24 Clues: This is a nice option to give during lobby queueing...if it's working. • A suggestion when the customer is concerned about staying on top of activity. • "I'd love to sit down and have an in depth conversation, _____ are you available?" • For those customers who don't have checks but need to pay a few companies/utilities. • ...
AICE Travel & Tourism 2024-11-25
Across
- visiting for your health, and partaking in activities like jogging, going to a spa, massages, beauty treatments, etc.
- tourists in a destination behaving respectfully towards the natural environment and towards local people. Travel and tourism providers and authorities behave responsibly by managing or developing tourism so that the natural environment and local people are treated respectfully.
- visiting places in order to enjoy a sport as a participant, a competitor, or a spectator.
- extra support services for tourist (tour guiding, car & cycle hire)
- a business that sells travel and tourism products provided by other travel & tourism companies
- Travel self- arranged tourism
- a site that appeals to tourists because of the links with the past or present ways of life or traditions of the local people. Museums, art galleries and theaters are examples of cultural attractions. Historic sites, ruins and buildings of special architectural interest
- visiting a place to enjoy the natural environment without causing damage
- tourists traveling to visit their family & relatives.
- In reference to a package holiday put together by a tour operator, components are the individual parts of the holiday (transport, accommodation and meal plans)
- when tourist travel away from the country the live
- a visit to a place considered to be a special in order to show respect
- websites and apps for sharing photos and information
- a flight less than three hours
- when tourist visit destinations in their home country
- a serious outbreak of disease across the world
- tourist travel and visits organized by a travel and tourism business
- providing products and services such as transport, accommodation and activities to customers (tourist)
- involving visiting places because of the appeal of the natural environment or visiting destinations to take part in a physically challenging activity.
- a type of sustainable, mass personal- use transport available for public use in many destinations
- how willing and able a customer is to purchase particular products and services
- when many tourist travel to popular holiday destinations
- reviewing and improving how well staff members deliver customer service
- small - scale forms of accommodation that are environmentally sustainable, often found in rural destinations.
- the opposite of package tourism. Independent travel is unpackaged tourism because different elements of a trop are booked separately and provided by different providers.
- customers who use the products and services of a travel and tourism business and are not members of staff or otherwise part of the business
Down
- a market researcher acting as a customer. They observe, experience, and report customer service
- travel for pleasure and enjoyment
- when tourist visit destinations because of a particular special interest such as painting or cooking
- the number of beds used out of the total number for bed spaces available
- a flight more than 6 hours
- business tourism. Meetings, Incentives, Converfences, and Events.
- - visiting places in ways that help sustain or conserve the environment and how people live.
- when tourist travel into a country
- ships or boats that link destinations or places within a destination
- travel & tourism business that organizes tour products for customers.
- United National Educational, Scientific, and Cultural organization. Seeks to encourage the identification, protection, and preservation of cultural and heritage around the world considered to be of outstanding value to humanity.
- areas that attract visitors
- the basic human requirements of a customer, e.g. food, clothing, shelter, safety, a sense of belonging, and self-esteem
- meeting the needs and wants of customers by providing them with products and services
- customers’ preferences, for example, the type of hotel they want to stay in, or the type of restaurant they want to visit
- a place where people can stay, for example hotel
- a small group of people discussing or being interviewed about different opinions
43 Clues: a flight more than 6 hours • areas that attract visitors • Travel self- arranged tourism • a flight less than three hours • travel for pleasure and enjoyment • when tourist travel into a country • a serious outbreak of disease across the world • a place where people can stay, for example hotel • when tourist travel away from the country the live • ...
BusMan Revision 2024-11-07
Across
- are a series of actions that employees must follow in order to abide by the business’s policies.
- a way to segment a market which includes focusing on the age, gender, income levels of the target customer
- a task word that requires advantages, disadvantages and an overall judgement
- a task word that requires you to provide and explain similarities and differences
- a task word that requires only advantages and disadvantages
- a desire for many employees and can be achieved by employers by providing things such as flexible work arrangements and working from home
- a stage in the product lifecycle where a business has much more competition and focuses on differentiating their products or service
- a way to segment the market which includes focusing on the hobbies, attitudes and social class of the target customer
- a selection method that involves a meeting between a manager and potential job candidates
Down
- a collection of information about existing and potential customers that helps predict customer wants
- the necessary skills, knowledge and qualifications for a specific role.
- written statements that outline the expected performance and behaviour of employees.
- These systems help a business oversee its transactions and financial position, detecting fraud and avoiding mismnagement
- a summary of the duties, tasks, and responsibilities of a specific role.
- involve a set of questions where people select predetermined answer or write their own answer to express their opinion.
- individuals who work and complete day to day tasks and assist business achieve their objectives in return for a wage
- is the tax individuals and businesses must pay which is calculated from their income.
- a stage in the product lifecycle that has increasing sales and the business is focusing on increasing brand awareness
- the money an employee receives from an employer in exchange for the work they complete.
19 Clues: a task word that requires only advantages and disadvantages • the necessary skills, knowledge and qualifications for a specific role. • a summary of the duties, tasks, and responsibilities of a specific role. • a task word that requires advantages, disadvantages and an overall judgement • ...
Laast 2024-06-22
Across
- Infantry combat
- War service
- Meritorious service
- Prestigious award
- Acts of valor
- Campaign honor
- Lifesaving actions
- War victory
- Overseas service
- Peacekeeping service
Down
- Defense recognition
- Allied recognition
- Humanitarian service
- Group valor
- Armed forces award
- Courageous actions
- Combat bravery
- Armed service
- Loyalty honor
- Support merit
20 Clues: Group valor • War service • War victory • Acts of valor • Armed service • Loyalty honor • Support merit • Combat bravery • Campaign honor • Infantry combat • Overseas service • Prestigious award • Allied recognition • Armed forces award • Courageous actions • Lifesaving actions • Defense recognition • Meritorious service • Humanitarian service • Peacekeeping service
UBO Customer Service 2021-08-31
4 Clues: have been with Atrium for 32 years • am the AVP of the UBO CS Department • am the google of the UBO CS department, I am used as a resource • have been a supervisor in this department longer then the rest.
CUSTOMER SERVICE WEEK 2023-10-04
4 Clues: CS responsible for EMEA region • CS responsible for India/phil/in/thailand • CS responsible for Korea/Japan/ANZK region • CS responsible for China/Taiwan/Msia region
Understanding Business 2021-06-18
6 Clues: the businesses goals • a good that you can touch • the people who pay the businesses • This sector promoted "good causes" • a service that is not a physical object • businesses which extract goods from the earth
Marketing and HR Crossword SET 1 2025-05-03
Across
- A system used to organize, plan, and measure HR-related data for better decision-making.
- The process of analyzing and understanding customer preferences through data collection.
- A competitive advantage gained by delivering a unique product or service that meets customer needs.
- A method used by companies to hire employees from within the existing workforce.
- The long-term commitment of a company to support and engage its customers continuously.
Down
- The process of offering benefits and rewards to employees for achieving performance goals.
- A strategy used to communicate a brand’s value and differentiate it from others.
- A leadership style where decision-making is decentralized and employees are empowered.
- A marketing method that encourages customers to share their experiences on social media.
- The practice of evaluating candidates based on their fit with a company's values and culture.
10 Clues: A strategy used to communicate a brand’s value and differentiate it from others. • A method used by companies to hire employees from within the existing workforce. • A leadership style where decision-making is decentralized and employees are empowered. • The long-term commitment of a company to support and engage its customers continuously. • ...
New company values 2020-09-11
5 Clues: Encourage corporate citizenship. • Business growth and profitability. • Provide unrivaled customer service. • Ensure safe and reliable operation. • Support engagement and empowerement.
Omnichannel Lexicon 2025-03-14
Across
- The individual interactions when a customer encounters a brand
- A marketing approach that gives a consistent and connected customer experience
- The process of adding small pieces of code to a website to track user interactions
- A healthcare provider, patient or consumer
- The complete experience a customer has when interacting with a brand
Down
- A machine learning AI-driven tool
- A central view of all customer channel engagements
- The process of tailoring marketing experiences to fit the specific behaviors of a customer
- Dynamic monthly call plan recommended HCP engagement actions
- The different methods a brand uses to engage with customers
- The main difference between omnichannel and multichannel
- A dedicated team focused on driving innovation in partnership with cross functional teams
- A statistical methodology tool used to estimate how marketing efforts impact sales
13 Clues: A machine learning AI-driven tool • A healthcare provider, patient or consumer • A central view of all customer channel engagements • The main difference between omnichannel and multichannel • The different methods a brand uses to engage with customers • Dynamic monthly call plan recommended HCP engagement actions • ...
Business Plan Vocabulary 2025-01-07
Across
- A person or entity that provides capital to a business, often in exchange for ownership equity or interest, with the expectation of generating a return on the investment.
- The methods or platforms used by a business to distribute and sell its products or services, such as online stores, retail outlets, or direct sales.
- An item or service created and offered by a business to meet the needs or desires of customers.
- A plan that outlines how a business will promote and sell its products or services to its target market, including specific tactics and goals.
- A written document that outlines the goals of a business, strategies for achieving those goals, financial projections, and operational plans.
- The act of providing funds for business activities, including investments, loans, or raising capital through different sources.
- Physical assets such as machinery, tools, equipment, and technology used in the production of goods and services.
- The process of evaluating and comparing the strengths and weaknesses of current or potential competitors in the market.
- An individual who starts and operates a business, taking on financial risks in the hope of profit.
- Raw materials or resources derived from the environment, such as water, minerals, land, or timber, used in the production process.
- The unique benefit or value that a product or service offers to customers, distinguishing it from competitors and addressing customer needs or pain points.
Down
- A specific group of potential customers identified by a business based on demographic, geographic, and behavioral characteristics, who are most likely to purchase its products or services.
- Individuals who work for an organization or company in exchange for compensation, performing specific roles or tasks.
- A brief section at the beginning of a business plan or report that provides a summary of the key points, including the business concept, financial outlook, and objectives.
- An intangible offering provided by a business to customers, typically involving skills, expertise, or experiences, rather than a physical product.
- Achieving desired outcomes or results with the least amount of cost or resource expenditure.
- A financial plan that outlines projected income and expenses over a specific period of time, helping an individual or business manage finances effectively.
- The workforce or labor used in the production of goods and services, including skills, knowledge, and effort provided by employees.
- The activities and strategies used to promote and sell products or services, including market research, advertising, and branding.
- A sum of money that is borrowed from a lender, typically with an agreement to repay it with interest over a set period.
- The inputs used to produce goods or services. They can be divided into three categories:
- The routine activities and processes that keep a business running smoothly on a day-to-day basis, such as production, customer service, and inventory management.
- A one-page business plan template designed to help entrepreneurs deconstruct their business idea into key components, focusing on problem-solving and value proposition.
- To promote or publicize a product, service, or brand through various media (e.g., TV, online, print) to attract customers or clients.
- The money received by an individual or organization as a result of employment, investment, or business operations.
25 Clues: The inputs used to produce goods or services. They can be divided into three categories: • Achieving desired outcomes or results with the least amount of cost or resource expenditure. • An item or service created and offered by a business to meet the needs or desires of customers. • ...
Credit Crushers 2023-03-03
Across
- working together
- Machine used to print the Cato credit card
- company name
- when a customers account is past due
- loyalty program
- store referrals
- customer correspondence
Down
- proof of purchase
- system used for credit accounts
- when orders are just not right
- online sales
- System used to look up customer orders
- system used to make online payments
- people who make purchases
- customer disagreement
15 Clues: online sales • company name • loyalty program • store referrals • working together • proof of purchase • customer disagreement • customer correspondence • people who make purchases • when orders are just not right • system used for credit accounts • system used to make online payments • when a customers account is past due • System used to look up customer orders • ...
Review 2021-10-04
Across
- Are you ... to work hard on it?
- She always ... on the best diving equipment.
- I ... was younger (but I am not).
- Have they ... you on passing the entrance exam?
Down
- I've always been ... on bungee jumping.
- He's been ... about the bad customer service.
- It quite important to ... on your workmates.
- He was ... from competing because of an injury.
- Suppose you ... work tomorrow, would you go away on the weekend?
9 Clues: Are you ... to work hard on it? • I ... was younger (but I am not). • I've always been ... on bungee jumping. • It quite important to ... on your workmates. • She always ... on the best diving equipment. • He's been ... about the bad customer service. • He was ... from competing because of an injury. • Have they ... you on passing the entrance exam? • ...
Quality and Satisfaction 2013-10-03
Across
- Person identifies need or desire, purchase and disposes of product
- Respected international airline
- Perspective that every interaction involves an exchange of value
- A positive evaluation of a consumption experience
- Sudden urge to make a purchase
Down
- A pattern of repeat product purchases
- A negative evaluation of a consumption experience
- The level or degree of value of a product or service
- If a customer is not happy what can they do?
9 Clues: Sudden urge to make a purchase • Respected international airline • A pattern of repeat product purchases • If a customer is not happy what can they do? • A negative evaluation of a consumption experience • A positive evaluation of a consumption experience • The level or degree of value of a product or service • ...
New company values 2020-09-11
5 Clues: Encourage corporate citizenship. • Business growth and profitability. • Provide unrivaled customer service. • Ensure safe and reliable operation. • Support engagement and empowerement.
Market Structures 2017-02-09
Across
- an agreement among firms to sell at the same or very similar prices
- consumers are divided into groups and each is charged differently
- a market with barriers to entry
- an industry that runs best when a single company produces a good or service
- a product that is considered the same regardless of who sells it
- a producer's average cost drops as production rises
- a formal organization of producers that agree to coordinate prices and production
- a company has exclusive rights to sell a new good or service for a specific time period
- training needed to start certain businesses
- an agreement among members of an oligopoly to illegally set prices and production levels
Down
- a market with many firms, identical products, and free entry and exit
- expenses a new business must pay before the first product reaches the customer
- many companies in an open market selling similar products
- a single seller in a market
- a market structure dominated by a few large, profitable firms
- a contract to sell goods in an exclusive market
- any factor that makes it difficult for new firms to enter the market
17 Clues: a single seller in a market • a market with barriers to entry • training needed to start certain businesses • a contract to sell goods in an exclusive market • a producer's average cost drops as production rises • many companies in an open market selling similar products • a market structure dominated by a few large, profitable firms • ...
Unit 5 2025-12-14
Across
- income
- he amount by which revenue from sales exceeds costs in a business
- Indirect costs including rent, utilities, insurance, salaries, and administrative expenses necessary to operate the business
- the actual amount a customer pays after applying discounts, promotions, or negotiations
- the business practice of selling the same good at different prices to different customers
- selling a product below cost to drive competitors out of the market
- the price point at which the total profit of the seller is maximized
- an agreement among firms to charge one price for the same good
- Advertising Promoting a low-priced item to attract customers to whom the business then tries to sell a higher priced item
- Taxes on imported goods
Down
- price deals that mislead consumers
- goals that describe what a firm wants to achieve through pricing
- Sold Direct costs of materials, labor, and manufacturing required to produce the product or deliver the service
- the value a consumer expects to obtain from a purchase
- laws regarding unfair trade practice and price discrimination
- The expenses incurred for running day-to-day tasks in a business.
- the standard or base amount a business sets for a product or service
17 Clues: income • Taxes on imported goods • price deals that mislead consumers • the value a consumer expects to obtain from a purchase • laws regarding unfair trade practice and price discrimination • an agreement among firms to charge one price for the same good • goals that describe what a firm wants to achieve through pricing • ...
Training Crossword 2012-07-04
Across
- We provide services to 1.3 ____ people
- Our logo is a symbol that represents a ____ (3 words)
- Provides water and wastewater services to 5 local government areas (3 words)
- Type of Pumping Stations we operate (2 words)
- Word that reflects the fact we provide town water and wastewater services in each region
- QUU has been set up as a result of ____ changes (2 words)
- Services the Moreton Bay, Sunshine Coast areas
- It is our challenge to give our customers ____ that our precious resource (water) is in good hands
- We manage and maintain $4.4 ____ of infrastructure assets, water supply mains and sewer networks
- Along with QUU and Unitywater, is one of the Local Government owned statutory authorities (2 words)
Down
- We buy water from this State-Government owned body (3 words)
- A specialised service we provide to a number of businesses (2 words)
- The SEQ Water Grid Manager purchases bulk water from them
- As part of our services we ____ sewage (3 words)
- We prepare and issue accounts for household and commercial water and sewerage services and ____ (3 words)
- We deliver this type of customer service to people and businesses
- Acronym for our Shareholding Councils
17 Clues: Acronym for our Shareholding Councils • We provide services to 1.3 ____ people • Type of Pumping Stations we operate (2 words) • Services the Moreton Bay, Sunshine Coast areas • As part of our services we ____ sewage (3 words) • Our logo is a symbol that represents a ____ (3 words) • The SEQ Water Grid Manager purchases bulk water from them • ...
Premium Sales and Service Crossword 2017-05-18
Across
- Asking open-ended questions
- What is necessary to have before requesting upgrade
- Upbeat, warm, clear (3 words)
- Highest class of service on AF for global upgrade (2 words)
- What OSI remark is needed to start process for Global Upgrade (2 words)
- Highest Medallion Status
- Program to use miles for ASC fee (3 words)
- If upgrade with miles/certificate not available
- The only fare not eligible for upgrade (2 words)
Down
- What AMEX card is a tie-breaker
- Four Million Mile Lifetime
- Balancing the interest of Delta and customer
- Added perks for PM/DM (2 words)
- What tab in SM account will you find upgrade certificates (2 words)
- Name, Account#, Address, Birthdate (2 words)
- Travel Experience for HVC's (2 words)
- Taking Ownership
17 Clues: Taking Ownership • Highest Medallion Status • Four Million Mile Lifetime • Asking open-ended questions • Upbeat, warm, clear (3 words) • What AMEX card is a tie-breaker • Added perks for PM/DM (2 words) • Travel Experience for HVC's (2 words) • Program to use miles for ASC fee (3 words) • Balancing the interest of Delta and customer • ...
L4 U15 2024-09-05
Across
- to do things quickly and effectively
- to tell the staff or somebody about a negative experience you have had
- good or okay, e.g. the price was ...
- politeness or kindness
- unhappy, not as good as you expected
- was the item or service worth the money you paid (three words)
Down
- the hotel's main desk
- how clean it is
- make you feel comfortable and make sure you are happy, e.g I hope the flight crew is going to ... us well
- the place you stay, e.g. hotel, campsite, air bnb
- pilot, co-pilot, flight attendants (two words)
- how happy the customer is (two words)
- people's opinions on a location or event
- impolite
- okay
- forms sent to lots of customers to try and get feedback
- very bad
17 Clues: okay • impolite • very bad • how clean it is • the hotel's main desk • politeness or kindness • to do things quickly and effectively • good or okay, e.g. the price was ... • unhappy, not as good as you expected • how happy the customer is (two words) • people's opinions on a location or event • pilot, co-pilot, flight attendants (two words) • ...
Communication and customer service. (prepared by T. Pitterson) 2020-02-23
Across
- a good listener shows good
- The process in which information, ideas, and understanding are shared between two (or more) people.
- The ability to hear and understand what the speaker is saying.
- The highs and lows of the voice.
- Customers may become frustrated with having to talk to a______.
- Listening requires the listener to?
- Allowing our eyes to make visual contact with someone else’s eyes.
- Speaking, using words and terminology that others can comprehend
Down
- A variation in the pitch, timing, or loudness of the voice.
- Communicating by using the written word so that others can understand the intended message.
- Your voice will sound friendlier if you have a?
- A system in which a spoken message is recorded and stored in the recipient,s voice mailbox The recipient can later retrieve the audible message
- words to avoid when dealing with customers
- A power phrase.
- expression A method of communication
- An emerging method of communication that businesses are using at an increasing level is
16 Clues: A power phrase. • a good listener shows good • The highs and lows of the voice. • Listening requires the listener to? • expression A method of communication • words to avoid when dealing with customers • Your voice will sound friendlier if you have a? • A variation in the pitch, timing, or loudness of the voice. • ...
UR Acronym Crossword 2023-03-10
Car dealership 2023-05-18
Across
- drive A trial of driving a car before buying or leasing it.
- A vehicle that can be bought or sold at a dealership.
- A car that is given to a dealer as part of the payment for another car.
- A list or stock of cars that are available for sale at a dealership.
- A person or business that sells new or used cars at a dealership.
Down
- A guarantee or coverage that covers the repair or replacement of certain parts of a car.
- A method of paying for a car by borrowing money from a lender.
- A maintenance or repair of a car at a dealership.
- A contract or agreement that allows a customer to use a car for a period of time in exchange for monthly payments.
- A person who buys or leases a car from a dealer.
10 Clues: A person who buys or leases a car from a dealer. • A maintenance or repair of a car at a dealership. • A vehicle that can be bought or sold at a dealership. • drive A trial of driving a car before buying or leasing it. • A method of paying for a car by borrowing money from a lender. • A person or business that sells new or used cars at a dealership. • ...
OACC KEYWORD CROSSOWRD 2024-09-20
Across
- Is a person who sells things, either in a shop or directly to customers on behalf of a company
- A person or company that makes goods for sale.
- Purpose built complex of retail units, ranging in size
- Is a business which buys from the manufacturer or wholesaler and sells to the customer
- Person or business who buys in large quantities from the manufacturer and sells in smaller quantities to the retailer
- A large retail outlet with different departments or sections under one roof
- A person who purchases goods or services for personal use
Down
- The customer uses a basket or trolley, selects goods on display and pays at the checkout
- Is a person who owns and runs his/her own business.
- Is when we buy goods online and the store delivers them directly to us
10 Clues: A person or company that makes goods for sale. • Is a person who owns and runs his/her own business. • Purpose built complex of retail units, ranging in size • A person who purchases goods or services for personal use • Is when we buy goods online and the store delivers them directly to us • ...
Marketing Chapter 13/14 2015-05-01
Across
- Marketers often try to ____ their competitors’ prices.
- of sale- the conditions governing a sale
- Objectives - the goals that tell what a marketer what’s to achieve through pricing
- customer - Metrics which measure market share, cost of acquiring new customers, customer awareness levels, and brand awareness
- - items held in storage
- Retention - Metrics which measure customer retention rate, customer abandonment rate, brand loyalty, return visits and the likelihood to refer a brand
- market share - goal is to increase the company's market share of a product
- sales - offering the lowest price possible to get the largest number of customers to buy the product
- - metrics which measure ease of use, customer satisfaction, ease of learning a product, and first-time user satisfaction
- processing - Receiving and filling orders
- pricing - a set of pricing techniques used to create an image of a product and to entice customers to buy
- competition - a company sets its prices in relationship to the prices charged by the competition
- pricing - offers a reduction from the regular or list price of the product.
- chain - a channel of distribution
- point - Product equals the cost to make a product
Down
- - another term for agent
- of Investment - 5th common pricing objective
- - The money a business takes in for the products it sells
- distribution - physical movement of goods in the distribution channel
- - a business that buys products from a producer then sells the product to final customer in the consumer market
- on investment - also known as ROI
- - the businesses between the original source and the customer are called
- - Practical standpoint, price has a huge effect on sales and ______.
- - the better a company is at using its investments, the more profit it will make and the _____ its ROI will be.
- - a business that buys products from a producer and then sells to another business
- war - When one company lowers its price, if local competitors are matching prices.
- - A company's goal might be to increase its market share from ten percent to ______ percent
- - are commonly used to reduce the price of a product, yet allow the price to rise later
- pricing - displaying the price of an item based on a standard unit of measure such as grams or meters.
- - intermediary who brings buyers and sellers together
30 Clues: - items held in storage • - another term for agent • on investment - also known as ROI • chain - a channel of distribution • of sale- the conditions governing a sale • processing - Receiving and filling orders • of Investment - 5th common pricing objective • point - Product equals the cost to make a product • - intermediary who brings buyers and sellers together • ...
Introduction to Marketing 2021-03-11
Across
- targeting the product or service at a large group of people, usually across many market segments.
- A category of segmentation based on a person's use of their spare time and who they spend time with outside of work.
- grouping customers based on whether they are male or female.
- A method of segmentation of the customers based on their utilisation of the product.
- a customer characteristic that can be used to group similar customers based on how many years old they are.
Down
- A form of market segmentation based on customers' incomes.
- an identifiable subgroup of a whole market in which consumers have similar characteristics.
- A customer characteristic that relates to where they will be buying or using the product.
- the group of customers that the product is aimed at.
- designing and targeting a product to a very specific group of customers.
10 Clues: the group of customers that the product is aimed at. • A form of market segmentation based on customers' incomes. • grouping customers based on whether they are male or female. • designing and targeting a product to a very specific group of customers. • A method of segmentation of the customers based on their utilisation of the product. • ...
Commerce 2022-11-02
Across
- Pay back.
- Swapping or exchanging one good for another without using coins and notes.
- someone who creates and supplies goods or services
- It is a payment processing networks in the world.
- items that are usually tangible.
- Its actual value of goods.
- Amount of money that households have available for spending and saving after income taxes have been accounted for.
Down
- One that can be used many times
- The business of drawing people's attention to a good or service.
- Good pre-sales and after-sales service makes you feel you are valued customer.
- the standard of something as measured against other things of a similar kind
- What an individual gives up in order to satisfy a need or want
- The variety of items people want cannot be fulfilled because resources are limited.
- The buying and selling of goods and services between individuals and businesses.
- The amount of money that is expected to pay for something. Consumers want the best value for their money.
- The process of exploring, creating, and delivering value to meet the needs of customers.
- An online payment system that makes paying for things online and sending and receiving money safe and secure.
17 Clues: Pay back. • Its actual value of goods. • One that can be used many times • items that are usually tangible. • It is a payment processing networks in the world. • someone who creates and supplies goods or services • What an individual gives up in order to satisfy a need or want • The business of drawing people's attention to a good or service. • ...
Customer Service Week 2018-09-11
CUSTOMER SERVICE WEEK 2022-10-04
Customer Service Principles 2025-11-04
4 Clues: - a period of time we take outside the job • - the action of working with someone to produce something: • -the ability to understand and share the feelings of another: • - the imparting or exchanging of information by speaking, writing, or using some other medium:
Banksy 2022-03-25
Across
- a trick that is played on somebody as a joke
- causing disagreement or discussion
- known by many people
- a person who buys goods or a service
- someone who collects things
- to emphasize something, especially so that people give it more attention
- a border that surrounds and supports a painting
Down
- large painting made on a wall
- a picture that has been painted
- a public sale in which things are sold to the person who offers the most money for them
- to show something to people
- a work of art
- a thing that happens, especially something important
- made or done by someone whose name is not known
- to express disapproval of someone or something
- costing a lot of money
- to buy something
17 Clues: a work of art • to buy something • known by many people • costing a lot of money • to show something to people • someone who collects things • large painting made on a wall • a picture that has been painted • causing disagreement or discussion • a person who buys goods or a service • a trick that is played on somebody as a joke • to express disapproval of someone or something • ...
saving and banking 2022-01-28
Across
- a tool for managing money
- to sign a credit agreement with someone and agree to share
- a service provider who bills services
- info pertaining to the account services
- when the lender takes possession of a home
- failure to repay a lone
- a deficit in a bank
- insurance that pays for the damage
Down
- type of account used to save
- an amount of money you owe to the bank
- a individual who brings to parties together
- a written signed and dated order from one bank to another
- refers to the speed which an asset can be sold
- money or items of value that someone ones
- money deposited in a bank
- ability of a customer to obtain goods
- money borrowed from a lender
17 Clues: a deficit in a bank • failure to repay a lone • a tool for managing money • money deposited in a bank • type of account used to save • money borrowed from a lender • insurance that pays for the damage • a service provider who bills services • ability of a customer to obtain goods • an amount of money you owe to the bank • info pertaining to the account services • ...
Marketing Vocab 2025-10-02
Across
- rules of behavior that guide members of a profession life style
- a group of customers a business wants to serve
- keeping financial accounts
- things to sale
- 2 words focus during the planning, production, pricing, distribution, and promotion
- 2 words 4 P's
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
- process of dealing with or controlling things or people.
- supplying goods to stores
- large amounts of money
- people who purchase products
- obtains product services for sale
- business of promoting and selling products
- promoting your product
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
- methods used and information communicated to encourage customers to purchase
- amount a customer pays
17 Clues: 2 words 4 P's • things to sale • large amounts of money • promoting your product • amount a customer pays • supplying goods to stores • keeping financial accounts • people who purchase products • obtains product services for sale • business of promoting and selling products • a group of customers a business wants to serve • process of dealing with or controlling things or people. • ...
saving and banking 2022-01-28
Across
- a tool for managing money
- to sign a credit agreement with someone and agree to share
- a service provider who bills services
- info pertaining to the account services
- when the lender takes possession of a home
- failure to repay a lone
- a deficit in a bank
- insurance that pays for the damage
Down
- type of account used to save
- an amount of money you owe to the bank
- a individual who brings to parties together
- a written signed and dated order from one bank to another
- refers to the speed which an asset can be sold
- money or items of value that someone ones
- money deposited in a bank
- ability of a customer to obtain goods
- money borrowed from a lender
17 Clues: a deficit in a bank • failure to repay a lone • a tool for managing money • money deposited in a bank • type of account used to save • money borrowed from a lender • insurance that pays for the damage • a service provider who bills services • ability of a customer to obtain goods • an amount of money you owe to the bank • info pertaining to the account services • ...
Marketing 2024-01-27
Across
- The strategy of entering new markets with existing products or services.
- The strategy of increasing market share by selling more of an existing product or service in the current market.
- Short-term incentives aimed at encouraging the purchase or sale of a product or service.
- The practice of measuring, managing, and analyzing marketing performance to maximize effectiveness and optimize return on investment.
- The unique benefit that a product or service provides to its customers, solving their needs or problems better than competitors.
- The process of defining how a product or brand is perceived in the minds of target customers relative to competitors.
- Marketing efforts that involve communicating directly with individual consumers to generate a response or transaction.
- The amount of money allocated to marketing activities and initiatives within a specified period.
- Unconventional and low-cost marketing tactics that rely on creativity and imagination to capture the attention of consumers.
- The portion of total sales or revenue in a market that is captured by a company or product.
- An assessment of a company's strengths, weaknesses, opportunities, and threats.
- A factor that allows a company to outperform its competitors in the market.
- The study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy their needs.
- Making a product or service appear different from similar offerings in the market.
- Creating a distinct image or identity for a product or brand in the minds of consumers.
- The use of software and technology to automate repetitive marketing tasks and workflows, such as email marketing and lead nurturing.
- The process of dividing a market into distinct groups of customers with similar needs, characteristics, or behaviors.
- A concise statement that articulates how a product or brand is positioned in the minds of target customers relative to competitors
- The practice of selling additional products or services to existing customers based on their previous purchases or preferences.
Down
- The extent to which customers are pleased with a company's products, services, or experiences.
- A business approach that focuses on identifying and meeting the needs and wants of customers effectively to achieve organizational goals and objectives.
- The various ways through which companies distribute their products or services to reach consumers.
- Marketing efforts aimed at leveraging social media platforms to connect with customers, build brand awareness, and drive sales.
- The practice of managing communication between an organization and its publics to build and maintain a positive image and reputation.
- Practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
- The process of attracting and converting new customers to purchase a product or service.
- The assessment of how well marketing efforts contribute to achieving business goals and objectives.
- The process of conveying information about a product or service to target customers through various channels.
- The systematic gathering, recording, and analysis of data related to marketing decision making.
- A marketing strategy that involves partnering with influential individuals or organizations to promote products or services to their followers.
- A comprehensive document outlining a company's marketing objectives, strategies, and tactics for a specific period.
- A coordinated series of marketing activities and tactics designed to achieve specific objectives within a defined timeframe.
- The stages that a product goes through from introduction to decline, including introduction, growth, maturity, and decline.
- The set of tactics or actions that a company uses to promote its brand, products, or services in the market.
- The process of maintaining, improving, and upholding a brand's reputation and perception among consumers.
- The predicted net profit attributed to the entire future relationship with a customer.
- A marketing strategy focused on building long-term relationships with customers based on trust, loyalty, and mutual value creation.
- The visual, verbal, and emotional attributes that distinguish a brand and shape how it is perceived by customers.
- Quantifiable measures used to track and evaluate the performance of marketing campaigns, activities, and initiatives.
- A specific group of consumers or businesses that a company aims to reach with its products or services.
- Dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors.
- The commercial value derived from consumer perception of the brand name.
- The plan for delivering products or services to customers, including decisions about channels, intermediaries, and logistics.
- The process of gathering, analyzing, and interpreting information about a market, including its consumers and competitors.
- A marketing strategy focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience.
- The degree to which customers consistently prefer one brand over others and are reluctant to switch.
- A plan of action designed to promote and sell a product or service, considering factors such as target market, positioning, and competitive advantage.
- Marketing that utilizes digital channels such as websites, social media, email, and search engines to reach consumers.
- A plan of action for setting the price of a product or service based on factors such as cost, competition, and perceived value.
- The process of evaluating the attractiveness and dynamics of a market, including factors such as size, growth, trends, and competition.
50 Clues: The strategy of entering new markets with existing products or services. • The commercial value derived from consumer perception of the brand name. • A factor that allows a company to outperform its competitors in the market. • An assessment of a company's strengths, weaknesses, opportunities, and threats. • ...
7 Important Steps to Customer Service 2024-02-12
9 Clues: _________up Last step • Number of important steps. • First thing customers want. • smile, eye contact, comment. • To make sure to understand the.. • Second thing the customer wants.. • TO understand how customer feels. • Not just hear the customer, but _______. • To be _____for Third (thing the customer wants).
CrocTalk Crossword 2013-10-22
Across
- Snack that can help improve your mood
- 80th Anniversary Polo Photo Contest Name
- Dark chocolate helps increase _______ to the brain and heart
- Overall Games 1st Place Winner
- Last name of Retail Customer Service Representative
- Magazine that tweeted Lacoste’s Project presentation
- Last name of Respectful BT Winner
- Lacoste’s Artistic Director last name
- LP in store code word
- Last name of DIY Blogger
- How to start off each day in a retail store
Down
- Louis Fung’s Cell Phone
- How blogger Aimee Song finds her inspiration
- NYFW Fashion Show location
- Owner of M/2 boutique in Canada
- Canada’s newest Outlet
- Lacoste Color War Overall Champions
- Dix30 Name of commercial lifestyle center in Quebec
- The ginger and garlic in Butternut Squash soup help support ________ system
- Las Vegas Tradeshow
- Becca Vasquez’s 1st retail job was with what company
21 Clues: Las Vegas Tradeshow • LP in store code word • Canada’s newest Outlet • Louis Fung’s Cell Phone • Last name of DIY Blogger • NYFW Fashion Show location • Overall Games 1st Place Winner • Owner of M/2 boutique in Canada • Last name of Respectful BT Winner • Lacoste Color War Overall Champions • Snack that can help improve your mood • Lacoste’s Artistic Director last name • ...
Accounts Receivable Services 2020-04-09
Across
- Who is not among us now but part of the team
- The amount that a student receives after tuition is paid
- Who has 4 puppies
- One form a student can pay
- Who is from KC
- Who has the most grandchildren
- Who is our external call center
- Where students can contact us
- Who likes to do JV's
- Who likes concerts
- Who is the artsy one
Down
- Another form a student can pay
- Who likes tacos
- Who is the leader of us all
- Who likes smokey mirrors
- When there is an overpayment
- Who lives among horses
- Permission given to a parent
- Who can refund like a mad woman
- What does a student need to make after registration
- Who we give good customer service to
- Who likes to crochet
- A great skill to have working in Finance
- Who likes snoopy
24 Clues: Who is from KC • Who likes tacos • Who likes snoopy • Who has 4 puppies • Who likes concerts • Who likes to crochet • Who likes to do JV's • Who is the artsy one • Who lives among horses • Who likes smokey mirrors • One form a student can pay • Who is the leader of us all • When there is an overpayment • Permission given to a parent • Where students can contact us • ...
FJ Family 2020-08-27
Across
- What this puzzle is!!!
- TX rep who started in Customer Service
- Our next holiday off
- Goes on your feet
- New shoe category this year
- Leather used in StaSof
- Spells her last name different than most
- Purchased FJ in 1977
- Shoe that was made in Brockton
- The lady of Warranty
- How sales reps send in orders or a small fertile or green area in the desert
- We have 2 in our team
- Point of view or our email
- Our matriarch
Down
- Everyone's favorite time of day
- The best company
- Member Guest event
- Less than 4 months away!
- Sends an email and calls before the email arrives
- A fall collection
- Which captain of the Ryder Cup in 1927 wore FJ
- Size before medium
- Newest inside sales rep
- His nickname is Smooth
- The all lady part of our team
25 Clues: Our matriarch • The best company • Goes on your feet • A fall collection • Member Guest event • Size before medium • Our next holiday off • Purchased FJ in 1977 • The lady of Warranty • We have 2 in our team • What this puzzle is!!! • Leather used in StaSof • His nickname is Smooth • Newest inside sales rep • Less than 4 months away! • Point of view or our email • New shoe category this year • ...
Crossword 2018-07-26
Across
- Bagged Leader of Year award for consecutive 2 years
- Social networking service at InfoCeptians
- ICAN 2018 Core committee member and a previous ICAN winner
- Innovation and Change management is behavior competency for
- Number of award categories applicable to all band and job families
- Duration in years of performance considered while drafting a nomination
- New client from Singapore
- An award category on business facilitation job family
- InfoCepts was recognized as one of the top 40 data and analytic firm by
- Edition of ICAN 2018
- You chat on
Down
- Recent ICARE activity
- Award category with customer orientation competency
- Luxury fashion brand client
- Award Category with 2 different awards
- BI Shark for 2017
- Number of Cities where InfoCepts has its offices
- Project with maximum client nomination in 2017
- Recent page added to InfoCepts Website
- Leader of the year Award is applicable for above this band
20 Clues: You chat on • BI Shark for 2017 • Edition of ICAN 2018 • Recent ICARE activity • New client from Singapore • Luxury fashion brand client • Award Category with 2 different awards • Recent page added to InfoCepts Website • Social networking service at InfoCeptians • Project with maximum client nomination in 2017 • Number of Cities where InfoCepts has its offices • ...
Branding 2023-11-20
Across
- you have to ___ before you stop and leave the car
- Nike is a ___
- leave
- an Eagles game or a Taylor swift concert is an
- you buy an item from a store you are
- music,concerts,festivalis
- baseball,football,soccer
- a produced that is purchased
- Nike has a check marked as a
- you go into a store and buy something for your own use
- person ____ or thing
- every professional sport team has a
Down
- Enter
- Ads
- Nike has a ___ with Michael Jordan
- advertising,News,companies use
- making the cost of something
- I get a ____ for doing good work all year
- when thinking of a plan you can get an
- This takes place at a
- I pay you for a
- to get into a game you need
- you are ____ to a person that you love
- Nike has a saying ___ just do it
24 Clues: Ads • Enter • leave • Nike is a ___ • I pay you for a • person ____ or thing • This takes place at a • baseball,football,soccer • music,concerts,festivalis • to get into a game you need • making the cost of something • a produced that is purchased • Nike has a check marked as a • advertising,News,companies use • Nike has a saying ___ just do it • Nike has a ___ with Michael Jordan • ...
Needs & Wants 2024-07-25
Across
- a charge account operated by the trader
- the person who signs and writes the cheque
- the ways of getting the product to the customer
- electronic retailer
- things done for you by others
- electronic funds transfer at point of sale
- items you can see or touch
- someone who purchases goods and services to satisfy needs and wants
- the giving up of something of value
- to set right
Down
- a legally binding agreement
- purchasing products over the internet
- a list of income and likely expenditures
- the swapping or exchanging of one good for another
- a proposal
- to overcharge or swindle
- when the offeree agrees to the proposal
- an illegal business practice
- the financial institution that provides cheque account facilities
- things that are not essential for survival but that we would like to have
20 Clues: a proposal • to set right • electronic retailer • to overcharge or swindle • items you can see or touch • a legally binding agreement • an illegal business practice • things done for you by others • the giving up of something of value • purchasing products over the internet • a charge account operated by the trader • when the offeree agrees to the proposal • ...
User team crossword 2023-04-14
Across
- a special phone
- configvar to check if we're in prod
- best company to work for
- friendly mascot
- interjection used by Tejas
- wifi password
- wish there was a separate team for that
- very cute cafe in Dakar
- best meeting to accidentally draw on the screen
- percentage of PRs on time last week in our team
- excellent service for documents
- how we show we care
- something immortalised
- they screwed us over last minute
Down
- favourite user team's hobby
- what's most important for the Senegalese
- Jesus' dog's name
- unexpected name for customer app
- one of food merchants on Wave's app: __ crab
- popular rice dish in West Africa
- people wish wave was this
- team that really wants to challenge user team in games
- what's going to replace us in our jobs
- a good game for virtual retreat
- one of the people we miss
25 Clues: wifi password • a special phone • friendly mascot • Jesus' dog's name • how we show we care • something immortalised • very cute cafe in Dakar • best company to work for • people wish wave was this • one of the people we miss • interjection used by Tejas • favourite user team's hobby • a good game for virtual retreat • excellent service for documents • unexpected name for customer app • ...
Design Thinking 2023-10-10
Across
- The overall user interaction with a product
- Conversations to gather insights and information
- Teamwork to solve complex problems
- Evaluating designs with real users
- The ultimate goal of design thinking
- Thinking outside the box
- State of being fully aware and present
- User The most unique and unusual cases
- Data collected through careful watching and recording
- Mapping the user's experience
- Focusing on the client or end user
Down
- Repeating the process for improvement
- The driving force behind design thinking
- What design thinking seeks to address
- Valuable observations from user research
- Creating preliminary models of ideas
- The person using a product or service
- Working together with a team to solve problems
- Clarifying the problem to be solved
- Gathering data about user needs
- Understanding user emotions and needs
- The process of generating creative ideas
- Brainstorming and idea generation
- Understanding user emotions and needs
- In-depth study of a particular group's culture
25 Clues: Thinking outside the box • Mapping the user's experience • Gathering data about user needs • Brainstorming and idea generation • Teamwork to solve complex problems • Evaluating designs with real users • Focusing on the client or end user • Clarifying the problem to be solved • Creating preliminary models of ideas • The ultimate goal of design thinking • ...
YBP All Things Money 2024-09-11
Across
- When you and your account agree
- Used to allocate money
- Magic paper that moves money
- Borrowing money
- 90 second persuasive sales pitch
- Proof of Purchase
- More Money chasing the same things
- Line of credit
- Savings account with typically higher interest rate
- Who buys your product or service
- Its more than a want
- The cost of borrowing money
- Sales minus cost
Down
- Breaking down larger bills into smaller ones
- Money into your account
- Account where you put money to save
- This or that?
- You dont need it
- The amount customer pays
- Money coming out of your account
- When when people need more than there is of something
- What you pay for something
- All items you have
- Used instore or online to take money from your account
- Account with no interest rate
25 Clues: This or that? • Line of credit • Borrowing money • You dont need it • Sales minus cost • Proof of Purchase • All items you have • Its more than a want • Used to allocate money • Money into your account • The amount customer pays • What you pay for something • The cost of borrowing money • Magic paper that moves money • Account with no interest rate • When you and your account agree • ...
a 2025-05-20
Across
- Tablecloth
- Cup
- Iamhungry
- Roasted
- Tofry
- Tomix
- Delicious
- Dinner
- Knife
- Pepper
- Salt
- Hot
- Fork
- Garlic
- Doyouhaveatablefor_people?
- Sweet
- Oil
- Tip
- Toblend
- Cuttingboard
- Tobeat
- Bowl
- Fried
- Rich
- Horrible
- Hard
- Menu
- Salty
- Sugar
- Howrich!
- Cook
- Refrigerator
- Snack
- Flavorful
- Heavy
- Ittastesgreat!
- Delicious
Down
- Smooth
- Flour
- Lunch
- Oven
- Spatula
- Service
- Kitchen
- Sidedishes
- Spoon
- Appetizer
- Toboil
- Tomince
- Food
- Canyoubringme?
- Restaurant
- Spicy
- Napkin
- Iamthirsty.
- Drinks
- Pot
- Tosaute
- Toadd
- Mainedish
- Plate
- Bill
- I'llorder
- Creditcard
- Waiter
- Glass
- Toorder
- Torefrigerate
- Savory
- Pan
- host
- Customer
- Tobake
- Cold
- Onion
- Tocook
- Iwouldlike....
- Sour
78 Clues: Cup • Hot • Pot • Oil • Tip • Pan • Oven • Food • Salt • Fork • Bill • Bowl • host • Rich • Cold • Hard • Menu • Cook • Sour • Flour • Lunch • Tofry • Spoon • Tomix • Knife • Spicy • Toadd • Plate • Sweet • Glass • Fried • Onion • Salty • Sugar • Snack • Heavy • Smooth • Toboil • Dinner • Napkin • Pepper • Garlic • Drinks • Waiter • Savory • Tobeat • Tobake • Tocook • Spatula • Service • Kitchen • Roasted • Tomince • Tosaute • Toorder • Toblend • Customer • Horrible • Howrich! • Iamhungry • Appetizer • Delicious • Mainedish • ...
NWNC Managed Services 2022-07-16
Across
- Services One Customer
- Queen of the NOC
- Top of the Legacy Carousel Gang
- Former Nortel Top Dog
- Stellar Platform unique to NWNC
- Ugly Covid test result
- Leave Me Alone
- Service Desk King
- Platform #1(2 words)
- MS motto (2 words)
- Our Fearless Leader
- Dialog. Chat. Text.
- The Exeter NOC Team
- Makes the dream work
Down
- Teamwork
- Like most of us post Covid
- Super Helpful Information (2 words)
- Promise
- Something To Strive for
- So what do you think?
- Last Word in Telecom
- Apps Expert
- First Lady of NWNC Services
- The bane of a CEM
- Could be personal or financial
- KnowBe4
- Previous SDM
- Focused
- Scrum call
- All Hands on Deck
- In a world where you can be anything, be …
- Necessary for a great relationship
32 Clues: Promise • KnowBe4 • Focused • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • All Hands on Deck • MS motto (2 words) • Our Fearless Leader • Dialog. Chat. Text. • The Exeter NOC Team • Last Word in Telecom • Platform #1(2 words) • Makes the dream work • Services One Customer • So what do you think? • Former Nortel Top Dog • ...
Markiting 2026-01-07
Across
- | Selling products online
- | Amount of money customers pay for a product
- | A temporary price reduction
- | A good or service offered to satisfy customer needs
- | Where customers can buy a product
- | Moving products from producer to consumer
- | Design, color, and appearance of a product
- | Cost of making or buying a product
- | A new or improved product released to customers
- | Extra benefit added to a product to increase value
- | Strategy where prices are set higher to suggest quality
- | Physical store where products are sold
Down
- | Setting prices based on competitors
- | How long a product is expected to last
- | Materials or parts used to make a product
- | Lowering prices to attract customers
- | Businesses that help sell or move products
- | The name or symbol that identifies a product
- | Method used to deliver products
- | Customers’ willingness to pay for a product
20 Clues: | Selling products online • | A temporary price reduction • | Method used to deliver products • | Where customers can buy a product • | Cost of making or buying a product • | Setting prices based on competitors • | Lowering prices to attract customers • | How long a product is expected to last • | Physical store where products are sold • ...
Creme Folder 2025-10-06
Across
- The day after today.
- The sixth day of a calendar week; this day comes after Thursday.
- A large boat.
- Opposite of dark.
- Object used to write with; number two used for test taking.
- A group of people coming together about something.
- A person who writes a book.
- Light green; a citrus fruit.
- Object used to cut paper.
Down
- Bees produce this sweet tasting product; a nickname give to someone you love.
- No charge.
- Light ____; turn it on and off.
- A black and white bird that swims in icy cold water.
- Silver foil to cover food.
- A photo; put this in a frame.
- A group of players forming one side in a competitive game or sport.
- Medication is sold in this form; paper in a binder is this.
- October 31st.
- A person buying something; ____ Service
- A comfort food; potato, dill, spicy or onion flavor is this.
20 Clues: No charge. • A large boat. • October 31st. • Opposite of dark. • The day after today. • Object used to cut paper. • Silver foil to cover food. • A person who writes a book. • Light green; a citrus fruit. • A photo; put this in a frame. • Light ____; turn it on and off. • A person buying something; ____ Service • A group of people coming together about something. • ...
El Toro Crossword Puzzle 2025-10-17
Across
- Regular care that keeps a car reliable and safe.
- Spanish for “The Bull”
- Where customer relationships begin and deals are made.
- The heart of a vehicle’s power system.
- Guiding others with vision, support, and direction.
- What moves both vehicles—and motivated people—forward.
- Swift, sharp-clawed dinosaur
- keeping vehicles running smoothly
- A group working toward a shared goal.
- The month known for fall colors and spooky vibes.
- System that smooths out bumps on the road.
- Feedback forms that help us grow and improve.
Down
- costumes, candy, and carved pumpkins
- Industry centered around vehicles and their design.
- The attitude that fuels great teamwork and results.
- Monthly update sharing wins, news, and recognition.
- T Ford’s revolutionary car that put America on wheels
- Chevrolet’s legendary sports car icon.
- Measurement of engine strength and performance.
- Where you store things in a vehicle
- "We are _____" song by Sister Sledge
21 Clues: Spanish for “The Bull” • Swift, sharp-clawed dinosaur • keeping vehicles running smoothly • Where you store things in a vehicle • costumes, candy, and carved pumpkins • "We are _____" song by Sister Sledge • A group working toward a shared goal. • The heart of a vehicle’s power system. • Chevrolet’s legendary sports car icon. • System that smooths out bumps on the road. • ...
2016 Hospital Week 2016-05-04
Across
- someone who is so hungry/mad and they needs to eat
- Love: What we show all our customers
- hospital vampire
- Armed intruder Code ______
- Our _______ are stars, just like Doogie, Hawkeye, and House
- Email sent out daily to all staffs, _______ Brief
- Invaluable unpaid helpers
- beyond the ordinary medical record
- Departmental clean sweep
- This tour ain't for squares
Down
- the mythical creature featured in the new cafeteria artwork
- I am the ___________ Experience
- First follower
- where birds land
- the department that gets you back to baseline
- Gets your ticker going
- clinical neck wear
- Our lone nut
- easy customer service tool
- Class that gave all of us the tools we need
- gets patients where they are going
- North Lincoln Hospital was _______ in 1967
- a cut above
- Florence Nightingale was the first, but our _______ are the best
24 Clues: a cut above • Our lone nut • First follower • where birds land • hospital vampire • clinical neck wear • Gets your ticker going • Departmental clean sweep • Invaluable unpaid helpers • Armed intruder Code ______ • easy customer service tool • This tour ain't for squares • I am the ___________ Experience • gets patients where they are going • beyond the ordinary medical record • ...
Monthly Mixer 2018-04-25
Across
- Click-through rate
- To accept or decline an event invitation
- VC’s zodiac sign
- Evite’s bi-weekly Facebook Live show
- Move fast with sure ______
- Data reporting and visualization service used by Evite
- We make getting together _____ and more memorable
- An evening party or gathering, typically in a private house
- Evite Donations part
- Evite’s tagline
- Number of 2018 Strategic Priorities
Down
- This user from a customer panel hosts bdays for kids at gymnastics facilities
- Measures a customer’s likeliness to recommend a product
- A smaller baby shower for a second child
- Tap it back here
- Communication tool used here, “where work happens”
- Fully customizable invitation option
- Team featured in April’s Monthly Mixer
- Where to find Evite FAQs, org charts, etc.
- Drew’s dog
- Our current state, a.k.a. “Phase II”
- To plan a party with a partner
- Evite’s parent company
- Request for Proposal
- Paid invitation option for Evite
25 Clues: Drew’s dog • Evite’s tagline • Tap it back here • VC’s zodiac sign • Click-through rate • Request for Proposal • Evite Donations part • Evite’s parent company • Move fast with sure ______ • To plan a party with a partner • Paid invitation option for Evite • Number of 2018 Strategic Priorities • Fully customizable invitation option • Evite’s bi-weekly Facebook Live show • ...
May Monthly Mixer Crossword 2018-04-25
Across
- Request for Proposal
- Tap it back here
- Measures a customer’s likeliness to recommend a product
- VC’s zodiac sign
- This user from a customer panel hosts bdays for kids at gymnastics facilities
- We make getting together _____ and more memorable
- Paid invitation option for Evite
- Evite’s tagline
- Drew’s dog
- Team featured in April’s Monthly Mixer
- Evite’s bi-weekly Facebook Live show
Down
- To plan a party with a partner
- Number of 2018 Strategic Priorities
- Evite Donations part
- Fully customizable invitation option
- Communication tool used here, “where work happens”
- An evening party or gathering, typically in a private house
- Where to find Evite FAQs, org charts, etc.
- Our current state, a.k.a. “Phase II”
- To accept or decline an event invitation
- Move fast with sure ______
- A smaller baby shower for a second child
- Evite’s parent company
- Data reporting and visualization service used by Evite
24 Clues: Drew’s dog • Evite’s tagline • Tap it back here • VC’s zodiac sign • Request for Proposal • Evite Donations part • Evite’s parent company • Move fast with sure ______ • To plan a party with a partner • Paid invitation option for Evite • Number of 2018 Strategic Priorities • Fully customizable invitation option • Our current state, a.k.a. “Phase II” • Evite’s bi-weekly Facebook Live show • ...
Domestic & International Things 2018-06-20
Across
- type of special needs
- passenger
- used to get baggage off and on the aircraft
- adjacent to the terminal, where the aircraft's park
- Where your luggage, hand baggage and you get checked
- One of the first places you when arriving at the airport
- used to stop confusion between messages
- Has two types of control operations
- trained to sniff out illegal substances
- pushes and aircraft onto the runway
Down
- located both on landside and Airside
- also known as customer service officer
- This area is available to the public
- 3 letter code is TUO
- show when someone doesn't turn up for their flight
- Place that is only available to Business and first classes
- Responsible for aviation security
- Area where you through security
- used as a reward for custom dogs
- hold where the cargo and luggage is stored
20 Clues: passenger • 3 letter code is TUO • type of special needs • Area where you through security • used as a reward for custom dogs • Responsible for aviation security • Has two types of control operations • pushes and aircraft onto the runway • located both on landside and Airside • This area is available to the public • also known as customer service officer • ...
TECHCROSS 2013-08-23
Across
- global network of computer,all linked together and able to exchange information
- small program that can cause big problem
- first computer-animated feature film
- where buying and selling of product or services is conducted over electronic system
- operating system of macintosh
- latest android version
- largest messaging application
Down
- a tool used for pointing memory in c
- group of 8 bit that represent a character
- largest online retailer in india
- network maintain by company,available to its staff only
- leading IT company of india
- an email acknowledgement of an order placed from a customer
- approximately a billion bytes
- unique address of a file on the internet
- without this most of device will not work
- device allow your pc to talk to other machine over a telephone line
- Unsolicited commercial email
- largest online gaming website
- india's first 3G mobile service provider
20 Clues: latest android version • leading IT company of india • Unsolicited commercial email • approximately a billion bytes • operating system of macintosh • largest online gaming website • largest messaging application • largest online retailer in india • a tool used for pointing memory in c • first computer-animated feature film • small program that can cause big problem • ...
Whole Foodie Treasure Hunt 2021-05-18
Across
- Produce - Green leaf smoothie ingredient
- Cheese - Favorite pizza topping
- Meat - Australian and grass fed
- Produce - Sweet and crisp apple
- Seafood - Breaded shrimp
- Cheese - The king of cheese
- Meat - Bring home the bacon
- Grocery - Maple almond butter
- Produce - Not an apple and not a tree
- Cheese - Thinly sliced cured ham
- Grocery - White cheddar, sweet vanilla flavoured popcorn
- Floral - You might come out smelling like them
Down
- Bakery - Comes in New York style
- Dairy - Fermented drink made by GTs, Rise and Cove
- Grocery - Variety of pasta
- Grocery - Rainforest, Costa Rica beans bought in bulk
- Dairy - Cold brew coffee drink company
- Grocery - Gummy bears, peach rings and sweet fish
- Coffee Bar - Foamy morning pick me up
- Bakery - Fudgy delicious square
- Frozen - Peaches and berries on ice
- Customer Service - Last minute gift idea
- Produce - Local cherry tomatoes on the vine
- Bakery - Tangy and slightly chewy loaf
24 Clues: Seafood - Breaded shrimp • Grocery - Variety of pasta • Cheese - The king of cheese • Meat - Bring home the bacon • Grocery - Maple almond butter • Cheese - Favorite pizza topping • Meat - Australian and grass fed • Produce - Sweet and crisp apple • Bakery - Fudgy delicious square • Bakery - Comes in New York style • Cheese - Thinly sliced cured ham • ...
NWNC Managed Services 2022-07-16
Across
- KnowBeFour
- major SLA component
- could be personal or financial
- empathy
- the Exeter NOC
- takes owership
- our fearless leader
- like most of us post Covid
- top of the Legacy Carousel gang
- super helpful information
- our back office counterparts
- the bane of a CEM
- in a world where you can be anything, be …
- effective and efficient
- service only one
- promise
Down
- teamwork
- NWN and Carousel
- MS motto (2 words)
- what great leadership should be
- something to strive for
- previous SDM
- joined in
- achieve maxximum productivity
- makes the dream work
- a well oiled machine
- ugly Covid test result
- so what do you think?
- valuable quality
- Scrum call
- necessary for a great relationship
- last word in Telecom
- first lady of NWNC services
- successful MIM result
- diolog. chat. Text.
35 Clues: empathy • promise • teamwork • joined in • KnowBeFour • Scrum call • previous SDM • the Exeter NOC • takes owership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • MS motto (2 words) • major SLA component • our fearless leader • diolog. chat. Text. • makes the dream work • a well oiled machine • last word in Telecom • so what do you think? • successful MIM result • ...
Business vocabulary 2022-08-03
Across
- places and people who might buy from you
- money made after expenses are deducted
- time limit for completing a project or tasks
- person or company selling in the same area
- make your business know to others
- put forward a business idea
- the need or desire to have what you offer
- money available for an aspect of the business
- the thing that you sell
- money and equipment used to start a business
Down
- things that you do for other people for a price
- physical parts of your company i.e. offices
- owing money to another person or business
- discuss the details of a sale
- provide for other people's use
- when expenditure is greater than income
- person you work together with; co-owner
- peson that you do business with; customer
- answer to problem or idea
- agreement to buy from you
20 Clues: the thing that you sell • answer to problem or idea • agreement to buy from you • put forward a business idea • discuss the details of a sale • provide for other people's use • make your business know to others • money made after expenses are deducted • when expenditure is greater than income • person you work together with; co-owner • places and people who might buy from you • ...
PEMASARAN PRODUK USAHA 2023-09-13
Across
- merk
- nilai tambah kepada tiga kelompok utama
- perusahaan
- minat
- pelayanan
- tindakan
- nama lain dari marketing
- seorang ahli dalam definisi pemasaran
- keinginan
- keinginan konsumen membeli suatu barang pada berbagai tingkat harga selama periode waktu tertentu
- perhatian
- cara merebut dalam peta persaingan
- promosi
- memenangkan dan menguasai benak pelanggan melalui produk yang ditawarkan
Down
- dikenal dengan entrepreneur
- cara merebut market share atau memenangkan pasar
- lokasi
- kepuasan
- upaya merk atau usaha untuk menciptakan perbedaan di antara produk para pesaing
- pelanggan
- proses untuk membagi atau mengelompokkan konsumen
- cara mendesain bisnis agar sesuai dengan keinginan di mata publik
- perubahan
- cara menjual dan menciptakan hubungan jangka panjang dengan pelanggan
- harga
- kegiatan mengindentifikasi dan memenuhi kebutuhan manusia dan sosial
- pesaing
- produk
- proses dalam pemasaran
- pasar sasaran
- memberikan nilai lebih kepada pelanggan
- kondisi sebelum melakukan pemasaran
32 Clues: merk • minat • harga • lokasi • produk • pesaing • promosi • kepuasan • tindakan • pelanggan • perubahan • pelayanan • keinginan • perhatian • perusahaan • pasar sasaran • proses dalam pemasaran • nama lain dari marketing • dikenal dengan entrepreneur • cara merebut dalam peta persaingan • kondisi sebelum melakukan pemasaran • seorang ahli dalam definisi pemasaran • nilai tambah kepada tiga kelompok utama • ...
Unit 2 Writing 2024-11-18
Across
- An amount of something available for use.
- Almost the same.
- Money you pay for a service.
- Very important or big.
- A person who buys something.
- Help or support.
- Very old; from a long time ago.
- The last or ending part.
- Not much or not many; small in amount.
- A place or position.
- How good or bad something is.
Down
- An area not in direct sunlight.
- Dirty or harmful to the environment.
- To give or offer something.
- Quiet and calm, without stress.
- written agreement.
- To work or do a specific job.
- A lot of something; more than enough.
- part of something larger.
- Very; to a great degree.
- To cause a change in something.
- To say something is good and suggest it.
- Strange or unusual.
- A place or part of something.
24 Clues: Almost the same. • Help or support. • written agreement. • Strange or unusual. • A place or position. • Very important or big. • Very; to a great degree. • The last or ending part. • part of something larger. • To give or offer something. • Money you pay for a service. • A person who buys something. • To work or do a specific job. • How good or bad something is. • ...
Omexom Crossword 2024-11-22
Across
- Device for opening or closing electrical circuits.
- Portable device often used for field data entry.
- Procedure to separate equipment for maintenance.
- System of connected electrical lines and devices.
- Electrical connection at the end of a cable.
- Essential tool for working at heights in electrical projects.
- Planned or unplanned loss of power supply.
- Drawings documenting completed infrastructure.
- Insulated conductor for transmitting electricity.
- Connection between two cable segments.
Down
- Chock: Safety device placed under wheels to prevent movement.
- Device used to change voltage levels in power distribution.
- Digs: Service to identify underground utilities before excavation.
- Abbreviation for safety gear like gloves, helmets, and glasses.
- Vertical structure supporting power lines.
- Management: Coordination to ensure safe road use during works.
- Customer relationship management system used in utilities.
- Small enclosure for distributing electricity in a network.
- Major power distribution company in New Zealand.
- Mechanical device used for pulling or lifting heavy loads.
20 Clues: Connection between two cable segments. • Vertical structure supporting power lines. • Planned or unplanned loss of power supply. • Electrical connection at the end of a cable. • Drawings documenting completed infrastructure. • Portable device often used for field data entry. • Procedure to separate equipment for maintenance. • ...
Revision Year 6 2025-06-02
Across
- all, alla
- riigid
- osad
- eemal, eemale, välja, ära
- küünlajalg
- juurde
- läbi, kaudu
- võrkkiik
- kuumus
- kala, kalad
- kandik
- sisse
- all, alla
- ettekandja
- saar
- ruum
- millegi peale
- kindlasti, muidugi
- söögilaud
- comfort ekstra mugavus
- piki, mööda
- vesi, kastma
- kahvel
- üles, üleval
- uuesti, jälle
- söök, toit
- käru
- läbi, möödas, üle
- õhtusöök
- jooma
- suurepärane
- hispaania päritolu
- teenindus
- levinud,populaarne
- kunstlik
- tihti
Down
- risti üle
- enamus
- klient, ostja
- ümber
- asukoht
- ettevõte
- püüdma
- kokk, peakokk
- lusikas
- mööda
- ligi tõmbama; kütkestama
- veealune
- restoran
- ebatavaline
- erinev
- vulkaan
- millestki välja
- kogemus
- vana
- nuga
- midagi erilist, trikk
- poole, suunas
- voodi
- menüü
- eemale
- kaebama
- ookean
63 Clues: osad • saar • ruum • vana • nuga • käru • ümber • mööda • sisse • voodi • menüü • jooma • tihti • enamus • riigid • püüdma • juurde • kuumus • kandik • erinev • kahvel • eemale • ookean • asukoht • lusikas • vulkaan • kogemus • kaebama • ettevõte • võrkkiik • veealune • restoran • õhtusöök • kunstlik • risti üle • all, alla • all, alla • söögilaud • teenindus • küünlajalg • ettekandja • söök, toit • läbi, kaudu • kala, kalad • ebatavaline • piki, mööda • suurepärane • vesi, kastma • ...
happy birthday otis! 2025-06-10
Across
- Laneway headliner you should appreciate more
- "_________ by the sea"
- Mia's star sign (testing your knowledge)
- An expression stolen from Katherin, to express appreciation
- A warm place to relax
- Comedian with tv show named after him
- Festival fun by the beach
- The street name of the best cafe in Wollongong
- An Italian dessert
- A beach once visited, small
- Doobie baby real name
- A new place to call home!
Down
- Best place for customer service and coffee in Kensington
- Halloween get up
- Your favourite ball park music song (for short)
- A place for beer and basketball
- Your best friends
- A city you've seen from above
- Something you never have on you
- Detective Clouseau, first name
- A good place for a first date
- Who am I to you and your family
- A gig, with George
- Blonde Otis
- "Steer into the ____"
25 Clues: Blonde Otis • Halloween get up • Your best friends • A gig, with George • An Italian dessert • A warm place to relax • Doobie baby real name • "Steer into the ____" • "_________ by the sea" • Festival fun by the beach • A new place to call home! • A beach once visited, small • A city you've seen from above • A good place for a first date • Detective Clouseau, first name • ...
marketing 2026-01-05
Across
- buying large quantities of goods and selling them
- price reduction on product
- price remains low for market share
- directly supplies materials to a firm
- sales are low cost is high
- longest stage, sales begin to peak
- value we put on things
- how much of a product must be sold for revenue
- using a middle man or intermediate to sell goods
- paying 3rd party suppliers to provide raw materials rather then making them
Down
- starting high and getting lower
- an item that is being sold for profit
- discontinuing a product line
- offered to customers when product is not in demand
- added money on original price
- specific amount of money returned to customer after purchase
- goods and service sold from producer directly to consumer
- product begins to make a name for itself, increase in competition
- doesn't own the things they sell
- where people buy things
20 Clues: value we put on things • where people buy things • price reduction on product • sales are low cost is high • discontinuing a product line • added money on original price • starting high and getting lower • doesn't own the things they sell • price remains low for market share • longest stage, sales begin to peak • an item that is being sold for profit • ...
James Davis 2022-01-21
Across
- excitement everyone in the commercial is very excited, making you think it is unbelievably fun
- Downs puts down the competition as a way to make their product look better
- Power uses a celebrity to endorse the product
- makes the product look bigger or smaller than it really is
- The qualities of a product or service that make it capable of satisfying our wants or needs
- uses facts or figures to make the product appear trustworthy
- you will be cooler if you use this product
- makes you feel as if everyone else is using it
Down
- The amount to charge a customer for a good or service.
- shows you the product or name repeatedly
- Characters mascots for their product to instill name recognition or product recognition
- Strings plays on people’s emotions (heartwarming, romantic, scary)
- fun shows families enjoying time together, making you feel as though your family will bond when using the product
- Good plays catchy music or jingle that keeps you thinking about the product
- the advertiser leaves out some important information
15 Clues: shows you the product or name repeatedly • you will be cooler if you use this product • Power uses a celebrity to endorse the product • makes you feel as if everyone else is using it • the advertiser leaves out some important information • The amount to charge a customer for a good or service. • makes the product look bigger or smaller than it really is • ...
Marketing 2024-05-07
Across
- A small number of consumers take part in a group discussion and give their opinions.
- Analyzing existing information gathered for another purpose but used to solve a current problem.
- when customers are offered choices of features, the choices are known as options.
- Studies carried out to gather new information specifically directed at a current problem.
- there will be differences in the type and quality of service provided.
- the simplest form of a product
- Finding solutions to problems through carefully designed studies involving consumers.
- if a product breaks or does not meet customer expectations, the company will repair, replace or provide a refund
Down
- gather information from people using a carefully planned set of questions.
- Additions and improvements to the basic product are known as product features.
- activities that are consumed at the same time they are produced
- collect information by recording the actions of consumers rather than asking them questions
- provides a unique identification for a company’s products.
- provides protection and security for the product before it is used.
- everything a business offers to satisfy a customer’s needs.
15 Clues: the simplest form of a product • provides a unique identification for a company’s products. • everything a business offers to satisfy a customer’s needs. • activities that are consumed at the same time they are produced • provides protection and security for the product before it is used. • there will be differences in the type and quality of service provided. • ...
Marketing Management Cross word Puzzle 2024-01-25
Across
- A type of research that involves collecting data directly from individuals through surveys, interviews, or focus groups.
- A pricing strategy where a product is priced at a moderate level to capture a larger market share.
- The stage in the product life cycle where sales start to grow at an increasing rate.
- The set of activities that transform raw resources into the finished goods and services consumers use.
- The stage in the product life cycle where sales and profits start to decline.
- A visual representation of a customer's journey and interactions with a brand.
- A type of research that aims to gather preliminary information to help define the problem and suggest hypotheses.
- The set of activities involved in moving goods from the manufacturer to the end consumer.
- A type of promotional strategy that involves non-personal communication transmitted through mass media.
- A type of distribution strategy where products are made available in as many outlets as possible.
- The process of creating a distinctive name and image for a product in the minds of consumers.
- A promotional strategy that involves building and maintaining favorable relationships with key stakeholders.
- The stage in the buying decision process where a consumer makes the actual purchase.
- The concept that customers will favor products that are widely available and inexpensive.
- The process of identifying and evaluating market opportunities for new or existing products.
- A pricing strategy where a product is initially offered at a high price and then gradually reduced.
- The percentage of a market that actually buys a specific product.
- The stage in the product life cycle where a product is first introduced to the market.
- The stage in the product life cycle where sales stabilize, and the product enters a phase of steady sales.
- The process of identifying and defining market segments.
- The process of developing, promoting, and distributing goods or services to satisfy customer needs.
- The process of systematically gathering, recording, and analyzing information about a market, including competitors and customers.
- A pricing strategy where a product is priced at a level that reflects its perceived value to the customer.
- A marketing strategy that focuses on a specific market segment and offers a specialized product.
- The set of controllable tactical marketing tools used to produce the desired response from the target market.
- The process of creating, promoting, and delivering value to customers in a way that benefits the organization and its stakeholders.
- The stage in the buying decision process where a consumer recognizes a problem or need.
Down
- A strategy where a company introduces a new product in an existing market.
- The level of difficulty involved in understanding and using a new product.
- A type of distribution strategy where products are made available only in specific locations or through certain channels.
- A framework that analyzes a company's strengths, weaknesses, opportunities, and threats.
- The process of dividing a market into distinct groups of buyers with different needs, characteristics, or behavior.
- A strategy where a company tailors its products and marketing efforts to meet the specific needs of individual customers.
- The integration of all the activities involved in obtaining and delivering a product or service to the ultimate consumer.
- The practice of adjusting prices up or down to create an overall impression of a product's value.
- The set of benefits or values a brand promises to deliver to consumers.
- The set of values, ideas, and attitudes that are accepted by a particular social group.
- A marketing approach that focuses on creating and maintaining long-term relationships with customers.
- The stage in the buying decision process where a consumer experiences doubt or anxiety about the purchase.
- The set of beliefs, attitudes, and values shared by members of a social group.
- A pricing strategy where the product is initially offered at a low price to gain market share.
- The process of turning potential customers into actual customers
- A type of buying decision behavior where consumers are highly involved in the purchase and perceive significant differences among brands.
- A measure of how well a company's product or service meets customer expectations.
- The practice of using social media and online platforms to promote a product or service.
- The process of developing and maintaining a strategic fit between the organization's goals and capabilities and its changing marketing opportunities.
- The stage in the buying decision process where a consumer evaluates different product options.
- The set of all actual and potential buyers of a product or service.
- The degree to which a product or service continues to meet customer expectations over time.
- The unique combination of product, price, place, and promotion strategies that a company uses to respond to its target market.
- The unique combination of product, price, place, and promotion strategies that a company uses to respond to its target market.
- A distribution channel strategy where products are made available through a limited number of intermediaries.
52 Clues: The process of identifying and defining market segments. • The process of turning potential customers into actual customers • The percentage of a market that actually buys a specific product. • The set of all actual and potential buyers of a product or service. • The set of benefits or values a brand promises to deliver to consumers. • ...
Marketing Crossword Puzzle Part II 2025-01-23
Across
- All advertisement does not need to be _____ to be effective
- Marketing is the process of promoting, selling, and distributing a product or
- A rating scale used to measure people's opinion, attitudes or perceptions.
- Call To Action (CTA) ____ the audience to take a specific action.
- Target audience is a ___ group of people a business wants to reach with its marketing efforts
- Branding involves_____ a unique identity for a business through visuals, messaging and reputation
- KnowinTg your audience ensures that the ads and products are ____ and appealing to the right people
Down
- To research the target audience companies must conduct surveys, hold focus groups, or ___ customer data.
- To attract teenagers ads must use trendy visuals, ___ language and platforms popular with teens.
- Slogan is a short, memorable phrase used to _______ a brand or product
- Colors evoke__ and set the tone for a message
- Slogans are a ___ part of advertisement
- Product is what a company____ to meet the needs or wants of it customers
- Sogan, ____, and CTA are key components of advertisement.
- Advertising ____ the value of a product or service
15 Clues: Slogans are a ___ part of advertisement • Colors evoke__ and set the tone for a message • Advertising ____ the value of a product or service • Sogan, ____, and CTA are key components of advertisement. • All advertisement does not need to be _____ to be effective • Call To Action (CTA) ____ the audience to take a specific action. • ...
Customer Experience Index 2014-06-27
Across
- / Customers who are in the Zone of Delight are _______
- / Customers who satisfied but neutral about their experience
- / who can make a difference in our customer experience?
- / Explore initial need and check to proceed
- / Final stage in the customer experience model
Down
- / who is the deciding factor when it comes to CEI?
- / which work stream will be managing CEI?
- / Acronym for TD Auto Finance
- / Customers who fall within the Zone of Defection are _______
- / first stage in the Customer experience model
- / What is the stage in the Customer Experience Model that we provided add value or advice
- / A promoter is when a customer is _______ likely to recommend us.
12 Clues: / Acronym for TD Auto Finance • / which work stream will be managing CEI? • / Explore initial need and check to proceed • / first stage in the Customer experience model • / Final stage in the customer experience model • / who is the deciding factor when it comes to CEI? • / Customers who are in the Zone of Delight are _______ • ...
Into a marketing 2025-09-08
Across
- the activity of making, buying, selling or supplying goods or services for money
- a business organization that makes money by producing or selling goods or services
- trade
- advertising uses paid notices in different from of media to draw public attention to a company
- utility
- make the right people at the right people at the right
- sale is the process of actually selling products or services
- give customer a reason to keep coming back
Down
- buyer
- person or an organization that supplies sb with sth they need or want
- identify need and want
- branding builds customer perception
- marketing bring value to customer ,whom the business seeks to identify and retain
- the act of obtaining a desired object from someone by offering something of value in return
- understand customer want and need
15 Clues: buyer • trade • utility • identify need and want • understand customer want and need • branding builds customer perception • give customer a reason to keep coming back • make the right people at the right people at the right • sale is the process of actually selling products or services • person or an organization that supplies sb with sth they need or want • ...
Enrich Rental System 2016-05-03
Across
- Rental customer requries a rental replacement vehicle, create a ___________ Agreement (6)
- Lease customer requires a rental replacement vehicle, Create a ___________ Agreement (12)
- When a vehicle is sent to a dealer for repair work, a _________ ____ agreement must be created (7,3)
- When creating a reservation using an _____T and _____K contract type the rates are automatically generated through the system (5,5)
- A _____________must be created on the system when a customer has made a booking (11)
- Rental agreement additional charges include; fuel, delivery/collection and ________ _______(6,6)
- Select the _______ _________tab to add insurance details to the system (5,10)
- If a customer is being billed 5 out of 7 days, an ________ contract type has been selected on the rental agreement (5)
- Select the ____________ Equipment tab to display Ryder vehicles that are available for rent at different locations (9)
Down
- RSPOT, RLTR, RWEEK are all different ____________ types(8)
- A reservation must be converted into a ________ _________ when the customer collects a vehicle (6,9)
- Every rental agreement must have a __ ________(2,6)
- From the Lease Rental screen select the _________ tab to search for customer rental rates (8)
- From the Insurance Policy screen select _______ _______ to extend the expiry date on an insurance policy (6,6)
- Before creating a Linked or Substitution Agreement, it is essential that the _________ _____ of the vehicle is double checked (9,4)
15 Clues: Every rental agreement must have a __ ________(2,6) • RSPOT, RLTR, RWEEK are all different ____________ types(8) • Select the _______ _________tab to add insurance details to the system (5,10) • A _____________must be created on the system when a customer has made a booking (11) • ...
Chapter 13.1 Key Terms Created by: (Yuliana Narez) 2016-01-06
Across
- the point at which total revenues, or sales, equal total costs and expenses of making distributing a product or service
- a strategy to build customer relations
- the four main elements of marketing, also called the four Ps: product, place, price, and promotion. Sometimes includes a fifth P for people
Down
- a pathway to direct products to customers
- distribution of goodds or services from the producer directly to the customer
- a group of customers who share common wants and needs
- the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
7 Clues: a strategy to build customer relations • a pathway to direct products to customers • a group of customers who share common wants and needs • distribution of goodds or services from the producer directly to the customer • the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services • ...
chapter 4 vocab 2022-09-28
Across
- aim at one or more homogeneous segments and try to develop a different marketing mix for each segment
- a group of buyers and sellers of a particular good or service
- a brief statement that articulates how the marketer would like the target market to envision a product relative to the competition
- is a market with broadly similar needs and sellers often diverse
- segmenting the market and picking one of the homogeneous segments as the firm's target market
- the dimensions that actually affect the customer's purchase of a specific product or brand in a product-market
- a company-wide business strategy designed to optimize profitability, revenue, and customer satisfaction by focusing on highly defined and precise customer groups
Down
- the use of real-time data to continuously update a customer's placement in a market segment
- segmenting the market and choosing 2 or more segments and then treating each as a separate target market needing a different marketing mix
- firms that try to increase the size of their target markets by combining two or more segments
- the process of dividing a market into meaningful, relatively similar, and identifiable segments or groups
- combining two or more submarkets into one larger target market as a basis for one strategy
- the dimensions that are relevant to including a customer-type in a product-market.
- the process of dividing a market into meaningful, relatively similar, and identifiable segments or groups
- try to find similar patterns within sets of data. Clustering groups customers who are similar on their segmenting dimensions into homogeneous segments.
- the market in which households purchase the goods and services that firms produce
- Arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers
17 Clues: a group of buyers and sellers of a particular good or service • is a market with broadly similar needs and sellers often diverse • the market in which households purchase the goods and services that firms produce • the dimensions that are relevant to including a customer-type in a product-market. • ...
Marketing Crossword 2025-10-02
Across
- The action or process of supplying goods to stores and other businesses that sell to consumers.
- The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
- The action or process of keeping financial accounts.
- The activity or profession of producing advertisements for commercial products or services.
- Concept Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
- Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
- Individuals who purchase products and services to satisfy needs.
- The amount a customer pays and the methods of increasing the value of the products to the customers.
Down
- The business function that creates or obtains product services for sale.
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
- The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
- The process of dealing with or controlling things or people.
- Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
- The action or business of promoting and selling products or services, including market research and advertising.
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
- The management of large amounts of money, especially by governments or large companies.
- A unique group of prospective customers a business wants to serve and their locations.
17 Clues: The action or process of keeping financial accounts. • The process of dealing with or controlling things or people. • Individuals who purchase products and services to satisfy needs. • The business function that creates or obtains product services for sale. • A unique group of prospective customers a business wants to serve and their locations. • ...
Chapter 13.1 2018-01-18
Across
- A group of customer who share common wants & needs
- Mix The four main elements of marketing also called four PS: product,place,price,and promotion
- A pathway to direct products to consumers
Down
- Distribution involving one or more intermediaries
- A strategy to build customer relations
- point The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- The electronic transfer for a payment directly from the payer's bank account of the person being paid
7 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customer who share common wants & needs • Mix The four main elements of marketing also called four PS: product,place,price,and promotion • ...
BAS Crossword Puzzle 2014-08-27
Across
- The first word of a team,which addresses immediately for any configuration or environmental issues
- The last word of the tool which replaced Star Team Recently
- _____ application for logging and tracking the problems and resolutions by IT Service Desk and Website Customer Support
- All modified files in RTC are seen in this tab.
- The last word of the team,which usually fixes production issues and defects.
- Maintenance performed on IT System after delivery to detect and repair latent faults
- A Bug is also known as?
- The last letter in RFC stands for?
- How many teams exist under BAS?
Down
- One of the seven engineering pratice ending with 'G'
- Which one of the BAS team operates in Level 2?
- Maintaince performed to upgrade or convert the IT Systems performed after delivery to keep them usable in changing environment is called?
- Application used for searching and monitoring the logs
- In Star team, all defects can be seen in which tab
- Project which can be exceuted in less than 250 hours is called?
- One of the Service provided by USAA starts with 'R'
- USAA is also called as?
17 Clues: USAA is also called as? • A Bug is also known as? • How many teams exist under BAS? • The last letter in RFC stands for? • Which one of the BAS team operates in Level 2? • All modified files in RTC are seen in this tab. • In Star team, all defects can be seen in which tab • One of the Service provided by USAA starts with 'R' • ...
TAM Q3 2019-07-23
Across
- Everybody can be Great because everybody can ______
- Great Service Goes the Extra _____
- You have to Create _____ Fans
- It was a Joy to watch Johnny _______ the Customers
- Great Service Brings _______ Back
- Johnny the ______
- Great Service _____ People
- Their spirit of Service is summed up in these three little words
- ______ Soar above the Crowd
- Great Service Inspires _______
- Always Give ____ more than they expect to Get
Down
- _____ Quack and Complain
- Aim for ______ and Success will follow
- Creating _______
- Great Service Comes from the _______
- Using your _____ Gifts
- Building ______
- Put your _______ Signature on the Job
- The Simple ______ of Service
- Blanchard
- Great Service is a __________
21 Clues: Blanchard • Building ______ • Creating _______ • Johnny the ______ • Using your _____ Gifts • _____ Quack and Complain • Great Service _____ People • ______ Soar above the Crowd • The Simple ______ of Service • You have to Create _____ Fans • Great Service is a __________ • Great Service Inspires _______ • Great Service Brings _______ Back • Great Service Goes the Extra _____ • ...
NWNC Managed Services 2022-07-16
Across
- So what do you think?
- Teamwork
- Last Word in Telecom
- Leave Me Alone
- Previous SDM
- The Exeter NOC Team
- In a world where you can be anything, be …
- Scrum call
- All Hands on Deck
- Promise
- KnowBe4
- Top of the Legacy Carousel Gang
- Queen of the NOC
- Focused
- Our Fearless Leader
- Necessary for a great relationship
- Platform #1(2 words)
- Apps Expert
Down
- Like most of us post Covid
- Super Helpful Information (2 words)
- MS motto (2 words)
- Something To Strive for
- Stellar Platform unique to NWNC
- Services One Customer
- The bane of a CEM
- Dialog. Chat. Text.
- Service Desk King
- Ugly Covid test result
- First Lady of NWNC Services
- Former Nortel Top Dog
- Makes the dream work
- Could be personal or financial
32 Clues: Promise • KnowBe4 • Focused • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • All Hands on Deck • MS motto (2 words) • Dialog. Chat. Text. • The Exeter NOC Team • Our Fearless Leader • Last Word in Telecom • Makes the dream work • Platform #1(2 words) • So what do you think? • Services One Customer • Former Nortel Top Dog • ...
