customer service Crossword Puzzles

Test your head 2014-12-03

Across

hotel and travel deals are referred to as ______ deals?
you need to do this get to the root cause
you do this in acknowledgement when they had bad experience
Falls under concessions
not passing the buck
what do we offer when a customer has a bad experience?
before issuing a refund, you will need to see if the customer and the voucher is ___ for a refund?

Down

what is it to say sorry and thank you
Amazon Local customer purchases it from Amazon Local
this is done while acknowledging your customer
At Amazon, we ____ over our customers.
who would the customer need to call if they want to use the paid value
what do you do when there is a systemic issue?

13 Clues: not passing the buck • Falls under concessions • what is it to say sorry and thank you • At Amazon, we ____ over our customers. • you need to do this get to the root cause • this is done while acknowledging your customer • what do you do when there is a systemic issue? • Amazon Local customer purchases it from Amazon Local • ...

Obj. 3.03 Vocab Fixed 2024-10-28

Across

The division of a total market into smaller, more specific groups
The division of a market on the basis of its physical and social characteristics
The division of a market on the basis of where customers are located
Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
A customer or potential customer who purchases goods or services to satisfy personal desires
One of the groups into which the total market is divided

Down

The division of a market on the basis of customers’ responses to a product
The division of a market on the basis of customers’ lifestyles and personalities
An individual’s character traits and behaviors
The way in which people lead their daily lives; determined by their income, interests, and activities
The classification of customers into similar groups to appeal to one or more individual segments
The particular group of customers a business seeks to attract
An economic and sociological measure of a person’s income, education, and occupation
A customer or potential customer who purchases items for business operations, for resale, or for making other goods
Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
The identification and selection of markets for a business or for a product

17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • The particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...

Title Crossword 2022-06-20

Across

Our title vendor
The customer needs to transfer the _____ after they receive it
If there is a lien on the title we can send a _____ if the customer did not receive one
If the title is lost we can request a _____
HFS will always pay for a duplicate title if we made an _____
The customer will receive their title and _____ after purchasing
_____ can correct a misspelled name (if the state allows it)
Who pays for a title if not received after 6 months

Down

The resource you use to determine how much a duplicate title costs
The DT status that indicates a title has not been mailed
The state of _____ allows the customer to pick up a duplicate title and mail it back to us so that we can assign to the customer.
We can send CA 262/227 for a duplicate in this state
If everything was received but there is no open systematic case and the title has not released, you can send a _____ title release case to support.
The document we can send to Honda/Acura dealers to request a duplicate title

14 Clues: Our title vendor • If the title is lost we can request a _____ • Who pays for a title if not received after 6 months • We can send CA 262/227 for a duplicate in this state • The DT status that indicates a title has not been mailed • _____ can correct a misspelled name (if the state allows it) • HFS will always pay for a duplicate title if we made an _____ • ...

CS 3540 HFSD Chapter 3 2019-09-16

Across

At the end of an iteration your software should be ........
You should always try be ......... with the customer
Velocity does not account for ......... events
At the end of an iteration you should get ......... from the customer
Ideally you apply velocity ......... you break your Version 1.0 into iterations
Every 3 iterations you may have a complete and running and releasable ......... of your software
Your customer can remove some less important user stories when ......... them
Any more than ......... people in a team and you run the risk of slowing your team down

Down

You should assume ......... working days in a calendar month
The ......... sets the priority of each user story
At the end of an iteration your software should be ........
When priotitizing, the highest priority (the most important to the customer) is set to a value of ........
The rate that you complete user stories across your entire project
You should have one ......... per calendar month
The set of features that must be present to have any working software at all is called the ......... functionality
0.7 is your first pass ......... for a new team
Velocity is a measure of your .........'s work rate
Every 90 days you should ......... a complete version of your software

18 Clues: Velocity does not account for ......... events • 0.7 is your first pass ......... for a new team • You should have one ......... per calendar month • The ......... sets the priority of each user story • Velocity is a measure of your .........'s work rate • You should always try be ......... with the customer • ...

Unit 4 Vocabulary 2022-02-27

Across

Well if you're ____, you should learn how to manage your money well.
They've done their best effort to _____ their service.
Won't we be ill-advised if we don't wait until there's a ____ on these designer clothes?
That supermarket has recently changed its core product _____ in response to customer demands.
Do we have a _____ market in our city?
The newest model of Lamborghini is surely worth a _____.
We're optimistic that our product is going to _____ a gap in the current market.
I'm not sure if you are impulsive or just naive. You have _____ out on an action figure worth $ 1,000? You must've been out of your mind.
I think we've been _____ off! The price doesn't make any sense!

Down

There's a new clothing store that offers value _____ money.
The art of _____ with customers is crucial if you want to start a business.
I hope you remember that you _____ me $15.
As soon as the ticket is on sale, people snap it _____ in the blink of an eye.
Are you someone who likes shopping _____ before deciding what to buy?
They live a hard life since they work hard just to make ends _____.
_____ a few pounds off the price will be a good deal for us as well as for our customers.
As a customer, who wouldn't be ____ to a flash sale like this one?

17 Clues: Do we have a _____ market in our city? • I hope you remember that you _____ me $15. • They've done their best effort to _____ their service. • The newest model of Lamborghini is surely worth a _____. • There's a new clothing store that offers value _____ money. • I think we've been _____ off! The price doesn't make any sense! • ...

360 Collections Crossword Puzzle 2022-06-10

360 Collections Crossword Puzzle crossword puzzle

Across

to Collect You should do this on every call as long as it’s not a BK, Minor, pending fraud account or positive balance
calls This will continue to happen with respect to Reg F and if a customer doesn’t set up payment arrangements
This is what you should tell the customer while happen to the account once the account charges off
This is an account that the customer has a minimum payment due once it goes negative
of Attorney This is a person we should ask the customer if they have retained if they are filing or filed Bankruptcy
This a person we can talk to answer any questions or concerns but can’t collect off them
This is the department that the customer would speak to if they want to dispute a debit card transaction
Four hours The account most stay positive for this timeframe in order to reset the days past due

Down

a Transfer This is the option in E4A you would pick if the customer wants to make a payment from their external link on file
An action Capital One takes to help bring the account positive
Back You would put this request in if your trying to reach the escalations line but it’s closed
This is the profile in DM9 that your notes for the call don’t need to be noted on unless you want to note it
Two You would file this if the customer threatens to sue Capital One
Activity This department is where customers would go if they don’t recognize the account
to pay This should always be set on an account if the customer gives you the payment amount, payment date and method of payment
Warning system This is a system that the account could be reported to once it hits 56 days past due

16 Clues: An action Capital One takes to help bring the account positive • Two You would file this if the customer threatens to sue Capital One • This is an account that the customer has a minimum payment due once it goes negative • Activity This department is where customers would go if they don’t recognize the account • ...

PRE TEST AWARENESS 2014 2014-10-13

PRE TEST AWARENESS 2014 crossword puzzle

Across

defines have the overall process flows for the service /Product
Extent to which planned activities are realized and planned results achieved can be termed as _____
Document where all non-conformance are identified in the process and opportunities to improve process
Customer Satisfaction is customer’s ________ of the degree to which the customer’s requirements have been fulfilled
Quality Management System

Down

_______ Action to eliminate the cause of a potential nonconformity
An ISO standard is a ____________ agreement containing technical specifications or other precise criteria to be used consistently
One of the benefit of ISO Certification is it Strengthens business ________
Information Security Management System
Information Security ___ is -An identified occurrence of a system, service or network state indicating a possible breach of information security policy or failure of safeguards, or a previously unknown situation that may be security relevant
Is a systematic approach to managing sensitive company information so that it remains secure

11 Clues: Quality Management System • Information Security Management System • defines have the overall process flows for the service /Product • _______ Action to eliminate the cause of a potential nonconformity • One of the benefit of ISO Certification is it Strengthens business ________ • ...

Business ownership 2025-10-17

Across

when businesses offer different products or services that solve the same core customer problem, competing for the same pool of customer dollars
a strategy where a new product is initially offered at a low price to quickly attract customers and gain a large market share.
a company that uses a cost-plus pricing strategy, which means it determines its selling price by adding a fixed markup percentage to the total cost of producing a product or service
a strategy where businesses set their prices based on what competitors are charging for similar products or services
actions, decisions, or pricing are guided by principles or principles and what is perceived as important or valuable to a customer or patient
information that has already been collected by someone else for a different purpose and is then reused

Down

the action of sharing something out among a number of recipients
when businesses offer similar products or services to the same target audience, competing for the same customers
information collected firsthand directly from original sources for a specific research purpose

9 Clues: the action of sharing something out among a number of recipients • information collected firsthand directly from original sources for a specific research purpose • information that has already been collected by someone else for a different purpose and is then reused • ...

Understanding Needs Crossword 2012-07-18

Understanding Needs Crossword crossword puzzle

Across

This is not what you say but how you say it
This are things that you can relate to the customer with and perhaps break the ice, such as weather or football team
You need to know this about your customer when discussing car seats, bases and choice of pushchair, as you need to know about space and suitability
These are things that can prevent you from effectivley listening to your customer, you need to avoid them and stay focused
This is a skill in which you listen to the words and their meaning

Down

This is something you should have when talking to customers and demonstrating a product to them (Hint . . . don't be nervous)
This is a form of body language, you can subtly mimic this and match your customers
You should avoid asking these to your customer
The only 'question' word that doesn't begin with a 'W'
This is almost like a relationship that you build with your customer
This is where you subtly mimic your customers behaviour
This is a skill in which you check your understanding of what the customer has told you
You need to ask these to extract rich information and effectivley understand your customers needs
Once you know this you can recommend the right product to them in terms of their price range
You need to know this in order to recommend a product that is suitable for their daily life . . This is how the customer lives

15 Clues: This is not what you say but how you say it • You should avoid asking these to your customer • The only 'question' word that doesn't begin with a 'W' • This is where you subtly mimic your customers behaviour • This is a skill in which you listen to the words and their meaning • This is almost like a relationship that you build with your customer • ...

HSP-N Review 2022-12-13

Across

This repair plan is $15.95/month and covers just two gas or electric systems - furnace/boiler & Water Heater
The Basic Repair plan covers this many gas or electric appliances
These can be added to an eligible repair plan for $6.95/month
True or False: We provide coverage for commercial businesses
This plan is $26.95/month and offers two seasonal visits that includes a furnace and AC tune-up
When a customer needs a repair, this is how many service calls they get each year
There is a ____ day waiting period after enrollment in the Replacement plan to receive payment on a condemned unit

Down

This repair plan is $22.95/month
When a customer enrolls in one of our repair plans, this is how much they pay out-of-pocket for covered repairs
This plan offers a fixed payment towards the purchase of a new unit when it is deemed unrepairable
This plan offers up to $2,000/year to help replace electronics damaged by a power surge event

11 Clues: This repair plan is $22.95/month • True or False: We provide coverage for commercial businesses • These can be added to an eligible repair plan for $6.95/month • The Basic Repair plan covers this many gas or electric appliances • When a customer needs a repair, this is how many service calls they get each year • ...

IRA/HSA/Products/Services 2016-03-29

IRA/HSA/Products/Services crossword puzzle

Across

The opening deposit for a _______ money market is $2500.
If a customer wants to deposit to their IRA you would fill out an IRA _______ form
Trans code 16 is for an _______ year IRA contribution
The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.

Down

Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.
When running a deposit with checks into a new account always get a managers _______ on it
An ACH dispute for a business must be done within _______ hours
Jan _______ is your gal for IRA/HSA questions
_______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open

11 Clues: Jan _______ is your gal for IRA/HSA questions • Trans code 16 is for an _______ year IRA contribution • The opening deposit for a _______ money market is $2500. • An ACH dispute for a business must be done within _______ hours • ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST • ...

Spectrum Mobile Tools 2024-05-15

Across

a view-only tool that provides access to view data from the Zendesk platform.
the billing management system used by Spectrum Mobile support groups for billing and managing customer accounts
a portal tool that has various tabs to assist with account handling for all customers.
tool that provides us with how-to articles and general info about tools and processes for Spectrum agents.
a program that allows you to shine a spotlight on your colleagues' performance and everyday excellence.
tool used to validate devices, SIMs and port-in eligibility.
tool used to create identities and reset passwords for customer accounts.

Down

tool that lets mobile agents know when to keep calls and when/where to transfer calls for Mobile service requests.
where agents can stay up to date with information on tool and Spectrum mobile outages.
a team site that provides agents with additional support options and connects spectrum agents to shared files, news and information.
tool used by mobile agents/leads to submit escalation tickets.

11 Clues: tool used to validate devices, SIMs and port-in eligibility. • tool used by mobile agents/leads to submit escalation tickets. • tool used to create identities and reset passwords for customer accounts. • a view-only tool that provides access to view data from the Zendesk platform. • ...

Management puzzle 2024-12-16

Across

records Organized summaries of a business’s financial information and activities.
An employee who is given funds and freedom to create a special unit or department within a company in order to develop a new product, process, or service.
and valuing Grouping goods according to size, quality, or other characteristics, and determining an appropriate price for products and services.
Business owned and managed by one person.
partnership Partnership with at least one general partner who has unlimited liability and at least one limited partner whose liability is limited to his or her investment.
processing The set of activities involved in obtaining, recording, organizing, and maintaining the financial information of an organization.
oriented Focused on what and how to produce.

Down

receivable record A record showing what each customer purchases, owes and pays.
chart Chart used to identify alternate market segments with unique needs based on major choice criteria.
financial liability When each partner is personally liable for all the debts incurred by the partnership.
is the process of accomplishing the goals of an organization through the effective use of people and other resources. Those resources include money, facilities, equipment, and materials. The primary work of all managers falls within five functions: planning, organizing, staffing, leading, and controlling.
(1) Providing information to consumers that will assist them in making a decision to purchase a product or service. (2) The advancement of an employee within a company to a position with more authority and responsibility.
Person who owns and manages a business and often performs the day-to-day tasks, with the help of hired employees.
salers Businesses that buy products from businesses and resell them to retailers or other businesses.
managers Managers responsible for coordinating marketing functions across departments to meet customer needs.
economic wants Desires for nonmaterial things that are not scarce.

16 Clues: Business owned and managed by one person. • oriented Focused on what and how to produce. • economic wants Desires for nonmaterial things that are not scarce. • receivable record A record showing what each customer purchases, owes and pays. • records Organized summaries of a business’s financial information and activities. • ...

Business Vocabulary - Part III 2015-02-27

Business Vocabulary - Part III crossword puzzle

Across

a person who leads the team and manages the smooth operation of the company
a person who leads the team in making the product as easily and inexpensively as possible
a person who leads the team in creating an attractive design and quality product that will appeal to customers
a person who leads the team in promoting the company, product or service

Down

a full-scale model of a new product or new version of an existing product
the price of goods not intended for resale
a person who leads the team in providing excellent customer service and selling lots of products
a written document describing a business and its goals
a person who leads the team in making sure all money is accounted for and the company is making a profit
money, the form of cash, which is available for use
capital money received from a venture capitalist as an investment in a company

11 Clues: the price of goods not intended for resale • money, the form of cash, which is available for use • a written document describing a business and its goals • a person who leads the team in promoting the company, product or service • a full-scale model of a new product or new version of an existing product • ...

Consumer decisions 2021-11-23

Across

plainly labeled, unadvertised products that are sold at lower prices than brand-name goods
sell groceries and a wide variety of items such as books, hardware, and clothing.
the trade name for a product or services produced by a particular company
offer limited lines of products, mostly grocery items
a person who selects, purchases, uses, and disposes of goods and services

Down

can sell for less because they offer fewer services and keep large quantities of goods.
One of the three factors of deciding where to buy
offer brand names and customer service, their prices may be higher than other types of stores.
comparing the prices and the characteristics of competing brands or stores
are the people who buy the product or service and might or might not use it
carry a huge selection of goods at low prices and in bulk quantities.

11 Clues: One of the three factors of deciding where to buy • offer limited lines of products, mostly grocery items • carry a huge selection of goods at low prices and in bulk quantities. • the trade name for a product or services produced by a particular company • a person who selects, purchases, uses, and disposes of goods and services • ...

Departments in a department store 2024-12-03

Departments in a department store crossword puzzle

Across

the arrangements and tasks needed to control the operation of a plan or organization
willing to help, or useful
a person who buys goods or a service
a job that involves encouraging people to buy a product or service
the group of people who work for an organization
an official record of all the money a person or company has spent and received.

Down

The items sold and Sales is also the department that sells a company’s products
the science and activity of using computers and other electronic equipment to store and send information.
the careful organization of a complicated activity so that it happens in a successful and effective way
the department of an organization that deals with finding new employees, keeping records about all the organization's employees, and helping them with any problems.
The management of a supply of money
Service the part of an organization that answers customers' questions, exchanges goods that are not satisfactory, etc.

12 Clues: willing to help, or useful • The management of a supply of money • a person who buys goods or a service • the group of people who work for an organization • a job that involves encouraging people to buy a product or service • The items sold and Sales is also the department that sells a company’s products • ...

BMO Bank Products and Services 2013-09-27

BMO Bank Products and Services crossword puzzle

Across

Free if customer has a $25 or more auto save per month
Free is customer has a $100 or more auto save per month
An excellent method to save for retirement and possibly reduce current taxes
Fee can be waived with one deposit of $500 or more
A way for customers to check balances in real time
A way for customers to have a fixed dollar amount automatically transferred from their BMO account
Interest-only monthly payments on this loan
A way for customers to view their statements and store them up to 7 years
Customers can use this to make purchases and the funds come right out of their BMO checking account

Down

Free if customer has a $25,000 or more relationship
Free if customer has a $10,000 or more relationship
Fixed monthly payments of principal and interest
This allows customer a safe way to safeguard valuable documents
An account used to pay for qualified medical expenses
Great way to pay for your monthly expenses with options to earn points
Requires a minimum investment of $1000

16 Clues: Requires a minimum investment of $1000 • Interest-only monthly payments on this loan • Fixed monthly payments of principal and interest • Fee can be waived with one deposit of $500 or more • A way for customers to check balances in real time • Free if customer has a $25,000 or more relationship • Free if customer has a $10,000 or more relationship • ...

AME's Team Building Event 2015-06-03

AME's Team Building Event crossword puzzle

Across

How many employees are younger than 20 years (inclusive internships and external workers)?
Which department is integrated in the RD&D department in 2012?
Which customer had the highest turnover at the RD&D department in Q1 2015?
Which customer has a product called "Qbox"?
Which customer is located in Kunzelsau?
How many offices are located on the second floor of Esp 100?
How many desks are located on the second floor of Esp 119?
Which customer is nowadays part of ABB?
Which customer had the highest turnover at AME in 2014?

Down

How many employees are working at AME longer than 10 years (including internships)?
Which percentage of total FTE are working at the department RD&D?
What is the average age at AME (inclusive internships and external workers)?
What was the second number of the former location of AME?
In which month is Esp 119 officially opened?
What was the first year of SMD manufacturing in-house? 20….
In which month will the second part of the new production line arrive at AME?

16 Clues: Which customer is located in Kunzelsau? • Which customer is nowadays part of ABB? • Which customer has a product called "Qbox"? • In which month is Esp 119 officially opened? • Which customer had the highest turnover at AME in 2014? • What was the second number of the former location of AME? • How many desks are located on the second floor of Esp 119? • ...

Fun Crossword 2020-10-12

Across

important metric for chat business with a daily closure requirement of 60% and above.
is a reactive solution that is offered to customers experiencing poor coverage.
helps to protect the device against any damages or loss.
is a soft skill approach to ensure the customer that you are listening to him.
method to be used to share/gain customers personal information.
is a reactive migration process for eligible customers.
is a proactive migration solution
use of statements to be avoided on a chat flow.
SOC is added for the customer moved under TMobile Network Access

Down

a device insurance company where a customer can file a claim.
is a soft skill approach used to explain what you have understood instead, of making customer repeat.
is America's Largest 5G network.
the percentage to achieve for both NBA launch and Resolve
closed a Async chat if all queries are answered and customer losses connection or stops responding to chat.
5G __ compatible phone are mandate to experience the best 5G coverage.
Its mandate authentication process for a SIM SWAP

16 Clues: is America's Largest 5G network. • is a proactive migration solution • use of statements to be avoided on a chat flow. • Its mandate authentication process for a SIM SWAP • is a reactive migration process for eligible customers. • helps to protect the device against any damages or loss. • the percentage to achieve for both NBA launch and Resolve • ...

Oops all acronyms 2022-05-13

Across

Refers to a customer agreement used to retain customers' digital files beyond our standard 30-day file retention policy.
Embodies the Purple Promise and how we consult with customers.
Facilitates the physical movement of orders between customers and centers, reducing the cost of our transportation network.
Typically installed in the cash countdown room.
Refers to the different divisions of FedEx such as FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc.
document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the material.
an online task management solution for FSO Team Members, all store teams and Field Operations leadership.
To act without delay; promptly.
The method by which all FedEx Operating Companies measure service and quality.

Down

Customer charge account which can include special pricing.
The world's largest express transportation company.
Another term for large format printing.
An agency of the legislative branch of the United States federal government.
A carbonless type of copy paper.
Color model in which all colors are described as a mixture of four specific colors.
A U.S. federal government agency that monitors and enforces workplace safety laws.
Consists of goal-setting, quarterly and annual conversations between managers and team members, along with ongoing feedback and coaching.
One of FedEx's primary competitors. What can brown do for you? Nothing.
A method and a philosophy all FedEx OpCos use to optimize business processes.

19 Clues: To act without delay; promptly. • A carbonless type of copy paper. • Another term for large format printing. • Typically installed in the cash countdown room. • The world's largest express transportation company. • Customer charge account which can include special pricing. • Embodies the Purple Promise and how we consult with customers. • ...

BF160 Quiz 1 Review 2025-02-24

Across

Business processes, such as manufacturing goods, selling products, and providing service, that make up the primary activities in a value chain.
Uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously.
Information that returns to its original transmitter (input, transform, or output) and modifies the transmitter’s actions.
The scientific process of transforming data into insight for making better decisions.
Data that has not been processed for use. Raw data that has undergone processing is sometimes referred to as cooked data.
Measurements that evaluate results to determine whether a project is meeting its goals.

Down

A logical collection of data—gathered from many different operational databases—that supports business analysis activities and decision-making tasks.
Baseline values the system seeks to attain.
A temporary activity a company undertakes to create a unique product, service, or result.
chief knowledge officer.
The quantifiable metrics a company uses to evaluate progress toward critical success factors.
The science of fact-based decision making.
The scientific process of transforming data into insight for making better decisions.
A collection of large complex datasets, including structured and unstructured data, which cannot be analyzed using traditional database methods and tools.
customer relationship management.

15 Clues: chief knowledge officer. • customer relationship management. • The science of fact-based decision making. • Baseline values the system seeks to attain. • The scientific process of transforming data into insight for making better decisions. • The scientific process of transforming data into insight for making better decisions. • ...

2.02_MP3 H. SEM I Vocab Crossword 2024-10-18

2.02_MP3 H. SEM I Vocab Crossword crossword puzzle

Across

The division of a total market into smaller, more specific groups
The division of a market on the basis of its physical and social characteristics
The division of a market on the basis of where customers are located
Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
A customer or potential customer who purchases goods or services to satisfy personal desires
One of the groups into which the total market is divided

Down

The division of a market on the basis of customers’ responses to a product
The division of a market on the basis of customers’ lifestyles and personalities
An individual’s character traits and behaviors
The way in which people lead their daily lives; determined by their income, interests, and activities
The classification of customers into similar groups to appeal to one or more individual segments
The particular group of customers a business seeks to attract
An economic and sociological measure of a person’s income, education, and occupation
A customer or potential customer who purchases items for business operations, for resale, or for making other goods
Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
The identification and selection of markets for a business or for a product

Crossword Puzzle 2013-03-19

Across

A copy or reproduction
A numeration that consists of 2 numbers
To make or process (a product), especially with the use of industrial machines
I can't ... that expensive car
The legal right granted to an author to exclusive production
To resemble closely; simulate
A foreigner has to ... in our land when they want to live here
A car needs an ... to drive
The abbreviation of Internet Service Provider

Down

To come into existence
A depth or level of an image
I have to ... our program to fit the needs of our customer
A person lower in rank, status, or accomplishment than another
An early, typical example
The part of a printer where the toner is located
I have to ... that to know the exact lenght
To limit someone

17 Clues: To limit someone • To come into existence • A copy or reproduction • An early, typical example • A car needs an ... to drive • A depth or level of an image • To resemble closely; simulate • I can't ... that expensive car • A numeration that consists of 2 numbers • I have to ... that to know the exact lenght • The abbreviation of Internet Service Provider • ...

Drive Thru Support 2023-02-03

Across

Set "play ____ to headset" to NO or OFF
while recording a greeting press this button.
The name seen on our timer screen is _______?
Which direction is the registration screen?
Adjust for DST on what system menu choice?
___ can result when both volumes are too high.
Have callers press _____ to help diagnostics
Use opt# _ OT mode setup screen to add a mode.
Check that Order takers in cross lane is ___.

Down

Evening volume settings are an _____ adjustment
The pull ahead prompt is on what worldly screen?
press "mode/Exit" and the box asks for it.
It indicates ___ when nothing is set to play.
press the _____ key to remove a headset
_____ means autogreeter plays to next customer
Failing menu microphones often sound like ___
Audio issues are often fixed with a ________

17 Clues: Set "play ____ to headset" to NO or OFF • press the _____ key to remove a headset • press "mode/Exit" and the box asks for it. • Adjust for DST on what system menu choice? • Which direction is the registration screen? • Have callers press _____ to help diagnostics • Audio issues are often fixed with a ________ • It indicates ___ when nothing is set to play. • ...

Branding and Promotion Vocab Review 2022-12-08

Branding and Promotion Vocab Review crossword puzzle

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...

Virtual Escape Room! 2022-08-12

Across

this is the password. use it on the form
- AI and _________ help companies design self-service journeys, allowing them to interact 24/7 with the customers with little to no agent intervention.
A booming market in China - consumers interact with brands and influencers in real-time while they purchase items promoted. With a wider outreach, the media has also helped farmers in the rural areas survive the pandemic when they struggled with produce wastage due to supply chain disruptions.
___________ is the key to great CX. Brands must really understand customer needs and expectations, know what they really value and form lasting emotional connections with them.

Down

Brands can provide __________ experiences by tailoring their product offerings based on individual customer needs. For example, MatchPalette is a service which accurately measures customer body shape with a 3D scanner to better recommend clothes that fit their body types.
Integrating _________ and offline experiences bridges the gap between e-commerce platforms and physical experiences by removing any disconnection with technology.

6 Clues: this is the password. use it on the form • - AI and _________ help companies design self-service journeys, allowing them to interact 24/7 with the customers with little to no agent intervention. • ...

Branding and Promotion Vocab Review 2023-01-04

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

Week - 4 Crossword 2021-07-26

Across

A method of guiding users through the steps of a business process (for example the stages of an Opportunity)
The process by which a qualified Lead gets converted into an Account, Contact & Opportunity
A standard object that relates Opportunity with Products
A Salesforce system that helps create and manage information and articles which can be used to solve issues faced by customers
A standard Salesforce object representing a business agreement
A standard Salesforce object representing a Product in a Pricebook
A special picklist field in opportunity which is used to guide users through the sales process
A standard Salesforce object representing a set of Products that a company sells with their prices
The process of allocating a Lead to a User or a Queue based on certain criteria
A process that automatically assigns a Case to a User or Queue based on criteria
Process of capturing visitor information through a website form as a new Lead
A feature which allows the allocation of sales commission to the Sales reps
The standard object which relates a Campaign to a Lead
A group of people that work together to solve queries or issues faced by the customer
A standard Salesforce object representing a sellable product or service
A Salesforce object which stores proposed prices and terms of sale for any product or service
A feature that allows users to record, track and solve customer issues across sales, service, and support
A method of automatically rerouting a case to another user if a Case has been open for too long

Down

A method of raising queries into Salesforce through emails
The process of developing and maintaining relationships with prospects in early stages
The process of sending automatic email response to a Lead based on certain conditions
A standard Salesforce object representing information about the quantity, revenue distribution, and delivery dates for a particular OpportunityLineItem
This feature is used in Salesforce Knowledge, Ideas, and Answers to help classify and find Articles, Questions, or Ideas
A Salesforce object which can be used to store customers questions or issues
A way to manage a specific Marketing communication
A natural language processing and natural language understanding chatbot developed with Salesforce Einstein artificial intelligence technology
A standard Salesforce object which stores information about individual people by combining certain account and contact fields into a single record
A log which records errors that occur in any Salesforce process on your org
A standard Salesforce object which represents a purchase on a Contract, Quote, and Opportunity
A term which means to deliver service on multiple channels
The process of sending automatic email response to a Case contact based on certain conditions
A method of estimating a company’s revenue
A way of distributing the workload within a team instead of assigning work to individual Users
A standard Salesforce object represents a specific purchased and installed product

34 Clues: A method of estimating a company’s revenue • A way to manage a specific Marketing communication • The standard object which relates a Campaign to a Lead • A standard object that relates Opportunity with Products • A method of raising queries into Salesforce through emails • A term which means to deliver service on multiple channels • ...

Mareketing 2022-03-29

Across

acquiring information and knowledge for professional or commercial purposes such as determining opportunities and goals for a business.
acquiring information and knowledge for professional or commercial purposes such as determining opportunities and goals for a business
Pricing products that must be used with the main product
a research used to investigate a problem which is not clearly defined
the item offered for sale.
an unplanned decision by a consumer to buy a product or service, made just before a purchase
advertising or a discounted price—of a particular product or service.
a marketing strategy in which a firm decides to ignore market segment differences and appeal the whole market with one offer or one strategy
the exposure a company or organization has to factor(s) that will lower its profits or lead it to fail
find the best media matches for your clients, aid in the creation of sales materials, and make advertising deals on behalf of clients.
a person's regular occupation, profession, or trade
the business activity that is main source of a company's profits and success,
the interpretation of historical data to better understand changes that have occurred in a business
an easily recognizable graphic symbol that identifies a company, a commercial product, or any public or private entity
Dissatisfaction will lead consumer to buy from
a chief product of business or farming of a place.
the consumer's fulfillment response
The organisation sets an initial high price and then slowly lowers the price to make the product available to a wider market.
industries that require large amounts of investment to produce a good or service and thus have a high percentage of fixed assets, such as property, plant, and equipment
a product of which consumers are unaware or are not that interested in actively pursuing for purchase
a catchphrase or small group of words that are combined in a special way to identify a product or company
an asset that is not physical in nature
condition determine international pricing.
they constantly adapt to respond to consumers' wants and needs.
Market projects the future numbers, characteristics, and trends in your target market
a way of marketing your business in order to increase sales or make your audience aware of your products or services
sets the mood, character, quality, tone and atmosphere of your business

Down

a business and marketing concept that helps people identify a particular company, product, or individual
when a business divides its market on the basis of geography
any transaction in which money is exchanged for a good or service
the selling of merchandise and certain services to consumers.
A vegan will always seek for animal free products
other businesses who can offer the same or similar goods and services to your customers.
concept may lead to marketing myopia.
the purchase or acquisition of an item or service that's typically paid for via an exchange of money or another asset
the process of providing funds for business activities, making purchases, or investing.
the description or distribution of characteristics of some target audience, customer base, or population.
the point where products are made available to customers.
how many users are there for a product.
the value that is put to a product or service and is the result of a complex set of calculations, research and understanding and risk taking ability
the movement of products from a source—such as a plant, factory, or workshop—to a destination—such as a warehouse, customer, or retail store.
the reason, conscious or nonconscious, for behaving a particular way in a certain situation
'the marketing function that involves holding goods between the time of their production and their final sale
a recommendation provided on behalf of a client, vendor, or other business associate or contact
analyzing and interpreting information about a market
There are four major factors that affect consumer behavior, namely cultural, social, personal and
when a retailer packages complementary products as a group of items that can be purchased together
a completed agreement between a buyer and a seller to exchange goods, services, or financial assets in return for money.
media attention for your product, service, or business.
enhanced by its seller with added features or services to distinguish it from the same product offered by its competitors
the value that is put to a product or service and is the result of a complex set of calculations, research and understanding and risk taking ability
the number of people who are both willing and capable of buying a particular product or service in a particular market.
assigning numeric or letter grades to marketing leads and prospects

53 Clues: the item offered for sale. • the consumer's fulfillment response • concept may lead to marketing myopia. • how many users are there for a product. • an asset that is not physical in nature • condition determine international pricing. • Dissatisfaction will lead consumer to buy from • A vegan will always seek for animal free products • ...

unidad 1 English 2018-08-30

Across

medium gives us information about activities, news and time.
observe the purpose of the course by this means.
the final works, by this means.

Down

the different activities to be developed.
they explain us how to navigate in the classroom
you can share job advances.
this environment we observe news, laboratories, customer service system.

7 Clues: you can share job advances. • the final works, by this means. • the different activities to be developed. • they explain us how to navigate in the classroom • observe the purpose of the course by this means. • medium gives us information about activities, news and time. • this environment we observe news, laboratories, customer service system.

Selco Sales Academy 2024-07-05

Across

An organisations aims and values is a________ statement
An _________ customer works for the organisation supplying a product of service
ED&I stands for Equality, Diversity and ________
Selco's ESG policy is part of a _________project
Acronym for Personal protective equipment

Down

Activity completed to ensure safe working practices
Area where stock is delivered to branch

7 Clues: Area where stock is delivered to branch • Acronym for Personal protective equipment • ED&I stands for Equality, Diversity and ________ • Selco's ESG policy is part of a _________project • Activity completed to ensure safe working practices • An organisations aims and values is a________ statement • ...

Jobs in Hospitality Management 2015-10-20

Jobs in Hospitality Management crossword puzzle

Across

Kendall graduates can find jobs supporting hotels in areas like _______, accounting and human resources.
A Kendall student managing in sport management would be interested in a job at a venue like an ________________.
Food and beverage managers oversee restaurants in a hotel and also the _________________ function.
Many hotel and lodging students aspire to be in charge of the hotel; this position is the ___________ manager.
______ new job is added every 2.5 seconds to the hospitality industry.
With an interest in hotel operations, Kendall students are placed in the following departments: front desk, _________, and guest relations.
A popular sophomore internship position is to work as a meeting coordinator, guest services intern, or __&__ intern.

Down

An entry-level position for asset management concentration.
The sommelier is being replaced by a ______________ manager who has knowledge about more than just wine.
A ________________ assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation, coordinating porter service (luggage assistance request), procuring of tickets to special events, and assisting with tours of local attractions.
An example of a _______________ job at the Accor hotel chain is managing the PLANET 21 program.
As an MICE major, students aspire to be ____________ planners.
The hospitality industry is part of the _____________ sector.
Employers often have difficulty finding workers who possess basic "_____ skills," which are a prerequisite for success in a customer service-oriented field.

14 Clues: An entry-level position for asset management concentration. • The hospitality industry is part of the _____________ sector. • As an MICE major, students aspire to be ____________ planners. • ______ new job is added every 2.5 seconds to the hospitality industry. • An example of a _______________ job at the Accor hotel chain is managing the PLANET 21 program. • ...

(please note that answers that have two words or more are written without spaces). 2022-07-22

(please note that answers that have two words or more are written without spaces). crossword puzzle

Across

You’ve bought a new computer, but it has screen problems. Who do you call?
IBM’s support service method for storage systems.

Down

Customer service in technical support practices (about operating systems, security programs, hardware etc.).
Physical parts of a computer.
What an on-site hardware IT support does?

5 Clues: Physical parts of a computer. • What an on-site hardware IT support does? • IBM’s support service method for storage systems. • You’ve bought a new computer, but it has screen problems. Who do you call? • Customer service in technical support practices (about operating systems, security programs, hardware etc.).

Banking Crossword 2019-09-18

Across

India's most valuable bank as per stock market ( Use abbreviation)
Post merger of existing 27 PSU Banks ,how many will remain
The securities deposited by the customer for safe custody is referred as bailment. In this case the customer is referred as .....
Yono is the mobile banking application of which bank ( Use abbreviation)
Oriental Bank of commerce is being merged with which bank(Use abbreviation)
Type of account used by business people
restrictions on withdrawal amount and no.of withdrawals are in which type of bank account
largest private bank in India (Use abbreviation)
Clubs , societies , religious institutions ,schools etc are treated as ,.... institutions
These type of people with unsound mind are not eligible to open bank a/c

Down

Majority of people save money in banks in the form of (Use abbreviation)
Who appoints guardian in the absence of parents
Bank is legally obligated to maintain .... Of the private activities of the customer
Right to .... is the right which can be executed by the bank to retain but not sell the property inorder to recover the due amount
Signature which is used to verify the identity of customer
process by which banks obtain information about the identity and address of the customers
Type of A/c operated and owned by 2 parties
The customer does this to acquire loan or OD from Bank
Type of guardian for minors

19 Clues: Type of guardian for minors • Type of account used by business people • Type of A/c operated and owned by 2 parties • Who appoints guardian in the absence of parents • largest private bank in India (Use abbreviation) • The customer does this to acquire loan or OD from Bank • Post merger of existing 27 PSU Banks ,how many will remain • ...

TRADE SHOW VOCABULARY 2023-03-13

Across

The degree to which a company or product is noticeable or easily seen by potential customers.
The specific group of people that a company is trying to reach with their marketing and promotional efforts.(2 words: space position 7)
The process of creating a unique image and name for a product or company to help differentiate it from competitors.
a brief written statement announcing an upcoming event pitched to journalists for publication in media outlets.(2 words: space position 6)
A designated space at the trade show where a company can display their products or services.(US english)

Down

Printed materials, such as brochures or flyers, that provide information about a company or product.
A promotional item given to visitors at a trade show, such as a pen, tote bag, or keychain.
An event where companies in a specific industry showcase their products and services to potential customers.(2 words: space position 6)
A brief presentation given to potential customers to persuade them to buy a product or service.
form meant for capturing emails and other information of potential customers.(2 words: space position 5)
The process of promoting and selling products or services.
The visual presentation of a product or service.
A potential customer who has expressed interest in a product or service.
Promotional items given to visitors at a trade show, such as branded t-shirts or hats.

14 Clues: The visual presentation of a product or service. • The process of promoting and selling products or services. • A potential customer who has expressed interest in a product or service. • Promotional items given to visitors at a trade show, such as branded t-shirts or hats. • ...

Crossword puzzle 2025-06-10

Across

plan you write down to decide how you'll spend your money each month
done or help provided, esp. for the public or for a person or an organization
chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
have to have something, or to want something very much
the number of goods that the customers are ready and willing to buy at several prices during a given time frame
physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
wish, need, crave, demand, or desire
person who consumes a product or service

Down

the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
quality or state of being responsible
feeling that accompanies or causes special attention to something or someone
the practice of making one's living or making money by producing or buying and selling products
plan you write down to decide how you'll spend your monethey
item or service offered to a customer to solve a problem or fulfill a desire

14 Clues: wish, need, crave, demand, or desire • quality or state of being responsible • person who consumes a product or service • have to have something, or to want something very much • plan you write down to decide how you'll spend your monethey • plan you write down to decide how you'll spend your money each month • ...

Crossword puzzle 2025-06-10

Across

plan you write down to decide how you'll spend your money each month
done or help provided, esp. for the public or for a person or an organization
chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
have to have something, or to want something very much
the number of goods that the customers are ready and willing to buy at several prices during a given time frame
physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
wish, need, crave, demand, or desire
person who consumes a product or service

Down

the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
quality or state of being responsible
feeling that accompanies or causes special attention to something or someone
the practice of making one's living or making money by producing or buying and selling products
plan you write down to decide how you'll spend your monethey
item or service offered to a customer to solve a problem or fulfill a desire

35a 2024-06-22

Across

Exceptional conduct
Distinguished honor
Recognized excellence
Defense service
Commander service
Community service
Highest US award
Navy bravery award
War triumph
Aerial bravery

Down

US combat award
Aerial achievement
US valor award
Honorable service
Exceptional service
Extraordinary heroism
Wound honor
Duty completion
Group bravery
Expedition award

20 Clues: Wound honor • War triumph • Group bravery • US valor award • Aerial bravery • US combat award • Defense service • Duty completion • Highest US award • Expedition award • Honorable service • Commander service • Community service • Aerial achievement • Navy bravery award • Exceptional conduct • Exceptional service • Distinguished honor • Recognized excellence • Extraordinary heroism

Vocabulary from Job Advertisement 2021-05-10

Vocabulary from Job Advertisement crossword puzzle

Across

the people who work in a place
____-time: less than about 30 hours per week
a person who applies for a job
customer _____: helping customers

Down

someone who can talk to other people very well
the time you are at work
fill in a form because you want a job
If you have ____ of a job you have done a job like this in the past.

8 Clues: the time you are at work • the people who work in a place • a person who applies for a job • customer _____: helping customers • fill in a form because you want a job • ____-time: less than about 30 hours per week • someone who can talk to other people very well • If you have ____ of a job you have done a job like this in the past.

Intro to Business 11.1 & 11.2 2025-05-12

Intro to Business 11.1 & 11.2 crossword puzzle

Across

The blend of product offering, pricing, promotional methods, distribution system, and strategies for utilizing people that creates an offering that brings a specific group of consumers superior value.
A set of unique features of a company and its products that are perceived by the target market as significant and superior to those of the competition; also called differential advantage.
The process of discovering the needs and wants of potential buyers and customers and then providing goods and services that meet or exceed their expectations.
Something given in exchange for a product
The customer’s feeling that a product has met or exceeded expectations.
The ratio of benefits to the sacrifice necessary to obtain those benefits, as determined by the customer; reflects the willingness of customers to actually buy a product.

Down

Methods for informing and influencing customers to buy the product. Includes several different components – traditional advertising, sales promotion, public relations, personal selling, social media, and e-commerce.
The process in which two parties give something of value to each other to satisfy their respective needs.
Identifying consumer needs and then producing the goods or services that will satisfy them while making a profit for the organization.
The traditional 4Ps of marketing: product, price, promotion, place (distribution), now with people added as a key marketing component, which together make up the marketing mix.
A strategy that focuses on forging long-term partnerships with customers by offering value and providing customer satisfaction.
Methods of utilizing organization employees to support the marketing strategies of the company.
The specific group of consumers toward which a firm could direct its marketing efforts. It is often divided into segments so that marketing strategies can be directed to a more specific target.
In marketing, a good, service or idea, along with its perceived attributes and benefits, that creates value for the customer.
Some method of getting the product from the creator of the product to the customer. Includes a myriad of important tasks: transportation, location, supply chain management, online presence, and inventory.

15 Clues: Something given in exchange for a product • The customer’s feeling that a product has met or exceeded expectations. • Methods of utilizing organization employees to support the marketing strategies of the company. • The process in which two parties give something of value to each other to satisfy their respective needs. • ...

Business crossword 2023-02-02

Across

business to business
a business with an interest or concern in something
a person's regular occupation, profession, or trade.
the shares are held by less than 50 persons and are not available to general public
a legally binding payment made to an individual or company for the ongoing use of their assets
you and your partner (or partners) personally share responsibility for your business

Down

an individual or company that holds a franchise for the sale of goods or the operation of a service
the part of an economy that is controlled by the state.
business to customer
an individual or company that sells or grants a franchise for the sale of goods or the operation of a service
a person who is the exclusive owner of a business, entitled to keep all profits after tax has been paid but liable for all losses

11 Clues: business to business • business to customer • a business with an interest or concern in something • a person's regular occupation, profession, or trade. • the part of an economy that is controlled by the state. • the shares are held by less than 50 persons and are not available to general public • ...

Product Management Crossword by Upraised 2023-09-15

Product Management Crossword by Upraised crossword puzzle

Across

List of actions that define the step-by-step process between the role and the system.
Quantifiable metrics that measure the success of a product or business.
Visual representations of a user's journey through a product.
Strategic process a company goes through to make a product or service available to customers.
Strategic plan that outlines the vision, direction, and progression of a product over time.
Last round of testing before product launch, where a product or software is released to a limited number of users.
CEO of a product responsible for leading a cross-functional team, defining product vision, planning its roadmap, and working with stakeholders to deliver value to customers.
Goal-setting framework used to measure results, and set clear expectations.

Down

Aspect of your product that delivers value by meeting a requirement of your customer.
Prioritized list of features, enhancements, and bug fixes.
Features or attributes that set a product apart from its competitors.
Systematic approach to deciding which features/tasks to work on first.
Product development methodology with a focus on flexibility.
Visual representation of an interface in its most basic form.
Product development strategy that focuses on building the most essential features of a product.
Customer satisfaction metric that measures how likely customers are to recommend your product.
Someone who has a vested interest in the product.

17 Clues: Someone who has a vested interest in the product. • Prioritized list of features, enhancements, and bug fixes. • Product development methodology with a focus on flexibility. • Visual representations of a user's journey through a product. • Visual representation of an interface in its most basic form. • ...

DT Way | Commitment 2024-06-25

Across

Customer is invested in DriveTime
Foundation of our customer experience
Ties together information, options, and commitment
This role fosters a sense of ownership sand sets the tone
Highlight vehicle features and benefits
Route to take to avoid roadblocks
GM - AGM - Keyholder - CEG

Down

Correct terminology to say
Ensures the customer is supported throughout DriveTime journey
The customer takes the car they are excited about
What NOT to do during DT Way
When we get to know our customers and why they are shopping
A personalized vehicle list

13 Clues: Correct terminology to say • GM - AGM - Keyholder - CEG • A personalized vehicle list • What NOT to do during DT Way • Customer is invested in DriveTime • Route to take to avoid roadblocks • Foundation of our customer experience • Highlight vehicle features and benefits • The customer takes the car they are excited about • Ties together information, options, and commitment • ...

CHAPTER 11 2017-05-16

Across

A GRANT ADJUSTMENT IS ONE WAY TO _________ OVERPAID BENEFITS
WHEN WE COLLECT ON AN OVERPAYMENT
INTENTIONAL PROGRAM VIOLATION
WHEN THE COUNTY OWES THE CUSTOMER BENEFITS
A HEARING REQUEST FILED WITHIN 90 DAYS IS CONSIDERED
CUSTOMERS HAVE A RIGHT TO REQUEST A
REPORTING INFORMATION _______ CAN CAUSE AN OVERPAYMENT
A MATCH THAT PROVIDES INFORMATION ON EARNED INCOME
WHEN A CUSTOMER DOES NOT COME TO A HEARING

Down

THE CUSTOMER HAS 10 DAYS TO REPORT INCOME OVER THE
WHEN THE AU RECEIVES TOO MUCH IN BENEFITS
THE TYPE OF NOTICE THAT MUET BE SENT TO THE CUSTOMER
WHEN A CLAIMANT WITHDRAWS A HEARING REQUEST
SPECIAL INVESTIGATIVE UNIT

14 Clues: SPECIAL INVESTIGATIVE UNIT • INTENTIONAL PROGRAM VIOLATION • WHEN WE COLLECT ON AN OVERPAYMENT • CUSTOMERS HAVE A RIGHT TO REQUEST A • WHEN THE AU RECEIVES TOO MUCH IN BENEFITS • WHEN THE COUNTY OWES THE CUSTOMER BENEFITS • WHEN A CUSTOMER DOES NOT COME TO A HEARING • WHEN A CLAIMANT WITHDRAWS A HEARING REQUEST • THE CUSTOMER HAS 10 DAYS TO REPORT INCOME OVER THE • ...

Week - 4 Crossword 2021-07-26

Across

A method of guiding users through the steps of a business process (for example the stages of an Opportunity)
The process by which a qualified Lead gets converted into an Account, Contact & Opportunity
A standard object that relates Opportunity with Products
A Salesforce system that helps create and manage information and articles which can be used to solve issues faced by customers
A standard Salesforce object representing a business agreement
A standard Salesforce object representing a Product in a Pricebook
A special picklist field in opportunity which is used to guide users through the sales process
A standard Salesforce object representing a set of Products that a company sells with their prices
The process of allocating a Lead to a User or a Queue based on certain criteria
A process that automatically assigns a Case to a User or Queue based on criteria
Process of capturing visitor information through a website form as a new Lead
A feature which allows the allocation of sales commission to the Sales reps
The standard object which relates a Campaign to a Lead
A group of people that work together to solve queries or issues faced by the customer
A standard Salesforce object representing a sellable product or service
A Salesforce object which stores proposed prices and terms of sale for any product or service
A feature that allows users to record, track and solve customer issues across sales, service, and support
A method of automatically rerouting a case to another user if a Case has been open for too long

Down

A method of raising queries into Salesforce through emails
The process of developing and maintaining relationships with prospects in early stages
The process of sending automatic email response to a Lead based on certain conditions
A standard Salesforce object representing information about the quantity, revenue distribution, and delivery dates for a particular OpportunityLineItem
This feature is used in Salesforce Knowledge, Ideas, and Answers to help classify and find Articles, Questions, or Ideas
A Salesforce object which can be used to store customers questions or issues
A way to manage a specific Marketing communication
A natural language processing and natural language understanding chatbot developed with Salesforce Einstein artificial intelligence technology
A standard Salesforce object which stores information about individual people by combining certain account and contact fields into a single record
A log which records errors that occur in any Salesforce process on your org
A standard Salesforce object which represents a purchase on a Contract, Quote, and Opportunity
A term which means to deliver service on multiple channels
The process of sending automatic email response to a Case contact based on certain conditions
A method of estimating a company’s revenue
A way of distributing the workload within a team instead of assigning work to individual Users
A standard Salesforce object represents a specific purchased and installed product

National 5 Business Management 2018-01-21

National 5 Business Management crossword puzzle

Across

one-owner business
a trainee learns tasks in different departments/jobs. This is how supermarkets usually train employees
where a single product is custom made to a customer’s own specification
long lasting
there are the private sector, the public sector and the third, or voluntary, sector
a process in which the production of items moves continuously from one operation to the next
this involves employees attending courses away from their workplace, for example, at colleges or universities
outlines the skills, qualifications, experience and qualities that the ideal candidate should possess
an individual who creates and develops a business idea to produce a product or service that makes a profit
there are three sectors of industry: primary, secondary and tertiary
businesses in this sector offer services, not products
researchers use secondary information in the form of published sources
a way of measuring customer satisfaction
this consists of the following types of business organisation: sole trader; partnership; private limited company (Ltd); public limited company (plc) and franchise
used up quickly

Down

a business with two to 20 partners
identifying another organisation commonly regarded as the ‘best’ in the industry and copying their best techniques – is sometimes used as a method of improving the quality of production of a good or service
businesses in this sector use natural resources
the four stages are introduction, growth, maturity and decline
looks for suitable candidates from staff who already work for the organisation
businesses in this sector make or manufacture products
the production of groups of similar products
this consists of what is known as the ‘four Ps’: product, price, promotion and place
a person or group of people who have an interest in a business or organisation, and in the way it is managed and run
involves splitting consumers into different groups or segments and then marketing a product/service directly to those groups
how the customer is made aware of the product/service
These involve small groups of workers meeting at regular intervals to discuss where improvements can be made in the production process
the factors that need to be considered when deciding on a supplier: raw materials; price; quality; quantity; reliability; delivery; credit; location
a way of identifying whether a job can be shared, or whether there is no need to fill a vacancy
lists all of the duties that will be involved in the job
a name, symbol, design (or a combination of all these) that the producer uses to make the product instantly recognisable
researchers go out ‘into the field’ to obtain first-hand, primary information for the organisation to use
a business agreement where one business can operate under the name of another business
this sector consists of the following types of business organisation: central government; local government and public corporation
factors
the six key external factors that affect a business: political; economic; social; technological; environmental and competitive
a place where buyers and sellers come together.

37 Clues: factors • long lasting • used up quickly • one-owner business • a business with two to 20 partners • a way of measuring customer satisfaction • the production of groups of similar products • businesses in this sector use natural resources • a place where buyers and sellers come together. • how the customer is made aware of the product/service • ...

Branding and Promotion Vocab Review 2022-12-08

Across

A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
The branded product of a manufacturer and is used to attract customers
A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
The tendency of some consumers to continue buying the same brand of goods rather than competing brands
A symbol or stylized text used to represent an organization or company. (logo)
A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
Content on an advertisement that encourages an immediate response from the viewer.
Any illustration including design elements and pictures used in production of an advertisement.
A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
Identifies a specific company, product or service and differentiates it from similar brands within a category
Any form of marketing that uses offline media to reach an audience.
A buying motive concerned with appearance, social approval, guilt, and fear
A buying motive concerned with savings, convenience, durability, quality, and safety

Down

This is a set of short-term activities that are designed to encourage immediate purchase.
The process of defining and promoting what you stand for as an individual.
It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
A non-personal promotion of products and services that marketers use to increase brand awareness.
Legal protection for an identifying word, phrase or image
A short and striking or memorable phrase used in advertising
The reasons why people purchase products and services.
Information on an advertisement telling the viewer where/how they can purchase a product or service.
The process of creating a distinct identity for a business in the mind of your target audience and consumers.
The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
A one-to-one communication between a sales representative and a potential customer.
A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location

Business Objectives 2 KADIR BULUT AKINCI 2025-04-10

Business Objectives 2 KADIR BULUT AKINCI crossword puzzle

Across

increasing the effort put into sales as a company and using additional or new strategies to facilitate your journey to get there
Ensuring cash inflows exceed outflows so short-terms bills can be paid

Down

The people that a customer comes into contact with, and the service they provide can have a direct effect on customer satisfaction and loyalty.
shareholdervalue Better return on investment
Better ethics, environmental considerations, contributing positively to society
The ability to pay short-term debts

6 Clues: The ability to pay short-term debts • shareholdervalue Better return on investment • Ensuring cash inflows exceed outflows so short-terms bills can be paid • Better ethics, environmental considerations, contributing positively to society • ...

CSS Induction 2018-08-22

Across

What is the first step when addressing customer concerns?
What is the term used for breaking a term deposit?
What account is suitable for customers under 18?
What is the name of the pre-approval for a car loan?
What is the name of the system used to record customer information and products?
The Second step in Resolving a Customer complaint
What is the highest credit card staff can have for no annual fee?
What is the name of the Rewards on CBA credit cards?

Down

What kind of advice can we provide our customers?
The last stage in the Aggressive Customer cycle
This car insurance covers my car as well as the other person's car
How many connectors are there when building rapport with a customer?
The name of the person owning a sole trader business
How can I put extra money directly in my home loan and then take it back out?
What is the acronym used in Security Incidents to remain calm?

15 Clues: The last stage in the Aggressive Customer cycle • What account is suitable for customers under 18? • What kind of advice can we provide our customers? • The Second step in Resolving a Customer complaint • What is the term used for breaking a term deposit? • The name of the person owning a sole trader business • What is the name of the pre-approval for a car loan? • ...

Bergstrom/ESOP Knowledge 2014-06-24

Bergstrom/ESOP Knowledge crossword puzzle

Across

What event happens every March
The place Allen T received in the IEC chili cook-off
Employee Ownership Month
What can happen at age 62
Group of 13 members that are responsible for our ESOP education
Number of years we have been in business
Besides customers, what else matters
The last name of one of our trustees
The reason our company exists

Down

In what was Bergstrom Electric started
Name of our company
A celebration of years in service
Four letter abbreviation for the trust fund that makes you an owner
In 2013, 80% of our revenue was generated from this type of work
Where you log in to see your paystub and other important info
What is takes to continue our successful business
Number of years to be 100% vested in your ESOP account

17 Clues: Name of our company • Employee Ownership Month • What can happen at age 62 • The reason our company exists • What event happens every March • A celebration of years in service • Besides customers, what else matters • The last name of one of our trustees • In what was Bergstrom Electric started • Number of years we have been in business • ...

Digital_Banking_Ishan_Krishna_Vatsa_TCE 2025-10-01

Digital_Banking_Ishan_Krishna_Vatsa_TCE crossword puzzle

Across

: Technology used to protect sensitive banking data online.
: Unified Payments Interface for instant fund transfer.
: A card used to make payments directly from bank account.
: A digital wallet for storing and spending money online.
: Immediate Payment Service available 24x7.
: A code scanned to make digital payments.
: International system for secure money transfers between banks.
: Fraudulent attempt to steal personal banking details.
: A card that allows purchases on borrowed money.
: National Electronic Funds Transfer system.

Down

: Process of verifying customer identity online or offline.
: Protection of online banking systems from fraud.
: Technology companies that provide innovative financial services.
: Process of verifying identity before digital banking access.
: One Time Password for secure online transactions.
: Real Time Gross Settlement for high value transfers.
: Unique code used to identify a bank branch in online transfers.

17 Clues: : A code scanned to make digital payments. • : Immediate Payment Service available 24x7. • : National Electronic Funds Transfer system. • : A card that allows purchases on borrowed money. • : Protection of online banking systems from fraud. • : One Time Password for secure online transactions. • : Real Time Gross Settlement for high value transfers. • ...

Macy's Procedures 2016-12-02

Across

Customer may request if over their Open to Buy amount
How to check for more than one account for a customer
Newer procedure to change any account information

Down

Screen to use during a phone call to get an Ani-Match (screen pop)
How we add a joint account holder
Where to check for legacy (old)account number (when not shown on Main Window)
Viewing account transactions
Where to find list of Authorized Buyers
Checking for profile token
Checking date of when account was open
Linking the customer to Plenti
How to request older statements not found in RPLID
New training for when a customer is not satisfied
Checking for any pending transactions
Updating account phone numbers

15 Clues: Checking for profile token • Viewing account transactions • Linking the customer to Plenti • Updating account phone numbers • How we add a joint account holder • Checking for any pending transactions • Checking date of when account was open • Where to find list of Authorized Buyers • New training for when a customer is not satisfied • ...

NISC Capital Credit Workshop 2024-02-07

NISC Capital Credit Workshop crossword puzzle

Across

The brains behind all Capital Credit Processes
Pay out all unretired and held monies to the heirs of a deceased member
This screen is used to view and modify several customer settings
The purpose of this process is to transfer Prior Years, CC Master information and Retirement History on capital credits from one existing customer number to one or more other customers
if processed wrong there is no reversing, it would require a complete system restore

Down

the action or process of allocating or distributing something
This retirement that will never issue a check
This process is designed to manage unclaimed monies by transferring them to Abandoned and then Abandoned Paid
Allows dollars that are in Unclaimed or Abandoned to be issued to a member via check
the screen where you select which customers will be included in an Estate/Senior/Final/Certificate or Special Retirement
this process is to assess a service charge against the unclaimed values in Retirement History

11 Clues: This retirement that will never issue a check • The brains behind all Capital Credit Processes • the action or process of allocating or distributing something • This screen is used to view and modify several customer settings • Pay out all unretired and held monies to the heirs of a deceased member • ...

ICSS Unit 4 2023-08-03

Across

A call will be escalated if the rep is unable to _____ the issue.
Before using headset, ensure the volume of control is at its _____.
customer lifecycle stage when you first make contact with potential customer
The aim of front end marketing and sales closure is to generate a _____ customer.
The aim of this stage is to turn prospects into customers.
identifying stages of cart __________ is a part of mapping customer journey
The stage when your leads turn into paying customers.

Down

If all troubleshooting steps of using headsets are unsuccessful, connect to a different ______.
The back end marketing refers to the marketing organisations do for their _____ customers.
One of the tips for building an omni-channel journey is to use the right _____.
One of the reasons for call escalation is that the customer wants to speak with someone _____ in the company.
One of the troubleshooting tips when using the headset is to check that it is plugged in the correct _______
To make sure the headset mic is not muted, check the volume and _____.
the last stage of the customer lifecycle

14 Clues: the last stage of the customer lifecycle • The stage when your leads turn into paying customers. • The aim of this stage is to turn prospects into customers. • A call will be escalated if the rep is unable to _____ the issue. • Before using headset, ensure the volume of control is at its _____. • ...

Crossword puzzle 2025-06-10

Across

plan you write down to decide how you'll spend your money each month
done or help provided, esp. for the public or for a person or an organization
chance or probability that a person will be harmed or experience an adverse health effect if exposed to a hazard
have to have something, or to want something very much
the number of goods that the customers are ready and willing to buy at several prices during a given time frame
physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets
wish, need, crave, demand, or desire
person who consumes a product or service

Down

the portion of income not spent on current expenditures. In other words, it is the money set aside for future use and not spent immediately
quality or state of being responsible
feeling that accompanies or causes special attention to something or someone
the practice of making one's living or making money by producing or buying and selling products
plan you write down to decide how you'll spend your monethey
item or service offered to a customer to solve a problem or fulfill a desire

POS Code Crossword Puzzle 2023-01-25

POS Code Crossword Puzzle crossword puzzle

Across

Point of Service, reference lab registration, patient not present
Point of Service, collection attempted, patient refused
Point of Service, cannot pay - no time pay arrangements
Point of Service, motor vehicle accident
Point of Service, partial payment collected - time pay arrangements
Point of Service, prior debt discussed
Point of Service, cannot pay - time pay arrangements

Down

Point of Service, partial payment collected - no time pay arrangements
Point of Service, collected amount due
Point of Service, Administration notified of service
Point of Service, nothing due today
Point of Service, did not stop/did not see patient
Point of Service, deposit waived at Administration request
Point of Service, promise to pay within 10 days of discharge
Point of Service, referred to self-pay screening vendor/financial counselor
Point of Service, no prior debt

16 Clues: Point of Service, no prior debt • Point of Service, nothing due today • Point of Service, collected amount due • Point of Service, prior debt discussed • Point of Service, motor vehicle accident • Point of Service, did not stop/did not see patient • Point of Service, Administration notified of service • Point of Service, cannot pay - time pay arrangements • ...

CDS crossword 2020-06-01

Across

fdfd
virgin has won best customer service _ years in a row
virgin members get this percentage discount at the source

Down

the internal website to find your promotions
Lucky mobile has received a award for best self serve _
the new iphone SE comes in black, white and
use this tool when you have IT issues

7 Clues: fdfd • use this tool when you have IT issues • the new iphone SE comes in black, white and • the internal website to find your promotions • virgin has won best customer service _ years in a row • Lucky mobile has received a award for best self serve _ • virgin members get this percentage discount at the source

The 7 key marketing principles 2023-06-13

The 7 key marketing principles crossword puzzle

Across

is an example of a brand with an excellent overall marketing strategy.
market research to make sure your product stands out.
you do your work well, this counts as physical evidence for your company.

Down

this marketing principle by improving your customer service
about the distribution channels where your product is offered
up with
work more efficiently

7 Clues: up with • work more efficiently • market research to make sure your product stands out. • this marketing principle by improving your customer service • about the distribution channels where your product is offered • is an example of a brand with an excellent overall marketing strategy. • you do your work well, this counts as physical evidence for your company.

Branch Audit 2017-01-19

Across

Customer drops off deposit
atm deposit
Customer Retained Items Log
Making smaller deposits to avoid reporting
David Mercado

Down

atm checked in am opening
amount in large bills in teller drawer
Kerry Bernard
When employees not at their station
Recognizing When an activity Deviates from Normal
Monthly Random Cash or Vault Count
Request for official Check Form
Ambush code
Customer Drop off Pick up Receipt

14 Clues: atm deposit • Ambush code • Kerry Bernard • David Mercado • atm checked in am opening • Customer drops off deposit • Customer Retained Items Log • Request for official Check Form • Customer Drop off Pick up Receipt • Monthly Random Cash or Vault Count • When employees not at their station • amount in large bills in teller drawer • Making smaller deposits to avoid reporting • ...

Tutoring Service 2023-06-08

Across

Mastering of bending and melting metal
You go here when there is no more gold in the pot
Guards of the kingdome of knowledge
Study of living magical organisms
Quest for power with little to no balance
Coolest County in the Valley
Knowledge of spells and potion making

Down

Land full of books of shadows and grimoire
Knights that go to classrooms to fight the evil forces of procrastination
Tales of the ancient past
Land of magical wise beings that can help with homeworks
Why use a sword to stab someone when you can do it with your words
Knowledgble Beings that will aid you on you journey to success
You will need it as much as you want to avoid it! Its everywhere...
Magical beigns full of knowledge that help with your classes

15 Clues: Tales of the ancient past • Coolest County in the Valley • Study of living magical organisms • Guards of the kingdome of knowledge • Knowledge of spells and potion making • Mastering of bending and melting metal • Quest for power with little to no balance • Land full of books of shadows and grimoire • You go here when there is no more gold in the pot • ...

Community service 2024-09-27

Across

- A time of intense difficulty, danger, or hardship.
- A densely populated, run-down urban area.
- A severe shortage of food resulting in widespread hunger.
- A place offering protection and safety, especially to the homeless.
- To give out or spread something to multiple recipients.
- To begin or start something.
- Scattered pieces of waste or remains.
- To work together with others towards a common goal.

Down

- Unable to read or write.
- To arrange or coordinate activities for a specific purpose.
- At risk of being harmed or affected negatively.
- A person concerned with improving the welfare of humanity.
Up - The action of making a place clean, especially as an act of service.
- To give something, especially money or goods, for a good cause.
- A person who offers to do something without being paid.

15 Clues: - Unable to read or write. • - To begin or start something. • - Scattered pieces of waste or remains. • - A densely populated, run-down urban area. • - At risk of being harmed or affected negatively. • - A time of intense difficulty, danger, or hardship. • - To work together with others towards a common goal. • - To give out or spread something to multiple recipients. • ...

Service Expectations 2025-04-03

Across

How many Etiquette's are talked about
Remember you are the ____ of the credit union to our members
______department/branch goals, initiatives and objectives
One of the 3 F's
Love,purpose,mastery,autonomy
Foster ___ and understanding for our members
Acknowledge members waiting to be served by establishing ____ and thanking them for waiting.
How many times do you leave your phone number when leaving a voicemail

Down

Accept _______,explain how you can help, and follow through
Manager who should be communicated to before communicating above them
Be_______ and grateful that someone cares
Maintain _____
JCU's CEO/President
_____ members waiting to be served by establishing eye contact
Give people the benefit of the ______

15 Clues: Maintain _____ • One of the 3 F's • JCU's CEO/President • Love,purpose,mastery,autonomy • How many Etiquette's are talked about • Give people the benefit of the ______ • Be_______ and grateful that someone cares • Foster ___ and understanding for our members • ______department/branch goals, initiatives and objectives • ...

Fire Service 2024-07-28

Across

- Name one of the JESIP Principles
- what action plan should be dragged across for a high rise incident?
- WHat is the call sign for ELS Team?
what is an example of an alleged fir risk?
- Name one of the operation centre?
What do we use as a back up for mobilising?
what does the N stand for in METAHNE Message?
How many terror Threat levels are there?
- how many number of ofiicer is the minimum to have on the run?

Down

- Name an incident that might initiate spate?
An Aircraft incident type?
Name of of the type of buildings we use for a building fire?
What is one of AFA Exemptions?
What could be used for an abandoned calls?
- WHo can fire control ring for an animal Rescue?

15 Clues: An Aircraft incident type? • What is one of AFA Exemptions? • - Name one of the JESIP Principles • - Name one of the operation centre? • - WHat is the call sign for ELS Team? • How many terror Threat levels are there? • What could be used for an abandoned calls? • what is an example of an alleged fir risk? • What do we use as a back up for mobilising? • ...

Communtiy Service 2025-05-15

Across

Helping elderly neighbors with chores is an act of this.
Painting over graffiti or repairing a playground is ____.
Helping clean up a park is an example of this.
Donating clothes or toys is a form of this.
Donating canned goods supports this kind of local organization.
Working together to meet a goal is called ____.
Volunteering without expecting anything in return shows ____.

Down

Making a positive difference in someone’s life.
Spending time with people in need is giving your ____.
Doing something good without being asked is showing ____.
Someone who freely offers to help others.
Raising money for a cause is often done through a ____.
Community service helps build strong ____.
Picking up trash from roads or trails is called this.
Providing food for the homeless is offering ____.

15 Clues: Someone who freely offers to help others. • Community service helps build strong ____. • Donating clothes or toys is a form of this. • Helping clean up a park is an example of this. • Making a positive difference in someone’s life. • Working together to meet a goal is called ____. • Providing food for the homeless is offering ____. • ...

Macy's Procedures 2016-12-02

Across

New training for when a customer is not satisfied
Checking date of when account was open
How to check for more than one account for a customer
Where to check for legacy (old)account number (when not shown on Main Window)
Where to find list of Authorized Buyers
Newer procedure to change any account information
How to request older statements not found in RPLID

Down

How we add a joint account holder
Linking the customer to Plenti
Checking for profile token
Viewing account transactions
Checking for any pending transactions
Updating account phone numbers
Customer may request if over their open to buy amount
Screen to use during a phone call to get an Ani-Match (screen pop)

Financial crime 2025-12-09

Across

: Event-driven review triggered by change in customer activity or risk
: Framework of controls to detect and prevent money laundering
: Enhanced level of due diligence applied to higher-risk customers
: Deceptive activity intended to cause financial loss
: Verification of customer identity and purpose of relationship
: Official registers of restricted individuals or organisations
: Standard due diligence process required at onboarding
: Automated surveillance of customer activity
: Suspicious Activity Report filed when unusual behaviour is detected

Down

: Politically exposed person category in screening
: Scoring method used to categorise customer or product risk
: System-generated flag requiring investigation
: Government-issued prohibitions restricting dealings with certain persons or entities
: Movements of funds or value between parties
: UK financial services regulator

15 Clues: : UK financial services regulator • : Movements of funds or value between parties • : Automated surveillance of customer activity • : System-generated flag requiring investigation • : Politically exposed person category in screening • : Deceptive activity intended to cause financial loss • : Standard due diligence process required at onboarding • ...

Savings Account Knowledge Check 2016-05-01

Savings Account Knowledge Check crossword puzzle

Across

Paperwork is needed for previous contributions
All transactions require paperwork to be completed
No minimum balance requirement
ATM withdrawals are these type of transactions

Down

Opening deposit of $250,000 required
Service charged is waived if customer is under 26 years of age
Online banking transfers are these type of transactions
Must maintain balance of $5,000 in the account each day to obtain the disclosed APY
Number of non-personal transfers/transactions allowed per federal regulation

9 Clues: No minimum balance requirement • Opening deposit of $250,000 required • Paperwork is needed for previous contributions • ATM withdrawals are these type of transactions • All transactions require paperwork to be completed • Online banking transfers are these type of transactions • Service charged is waived if customer is under 26 years of age • ...

Commerce Puzzle 2020-07-16

Across

A thing that is the result of an action or proces
the state of a country or region in terms of the production and consumption of goods and services and the supply of money
The opportunity to act independently. Not Freedom
A place that facilitate the exchange of goods and services

Down

The action of buying and selling goods and service
Transformation from one thing to another
Definetly not loss
The king
A persons regular occupation

9 Clues: The king • Definetly not loss • A persons regular occupation • Transformation from one thing to another • A thing that is the result of an action or proces • The opportunity to act independently. Not Freedom • The action of buying and selling goods and service • A place that facilitate the exchange of goods and services • ...

Free Enterprise System 2023-11-02

Across

citizens have the opportunity to own their own property
the amount of a product people want to buy
the difference between the amount earned and the amount spent
a fancy word for power
there is more than one business performing a service or selling similar goods

Down

they have the power in the economy
businesses are run by individuals, not government
the amount of a good available
passes and enforces laws to make sure businesses run fairly and safely

9 Clues: a fancy word for power • the amount of a good available • they have the power in the economy • the amount of a product people want to buy • businesses are run by individuals, not government • citizens have the opportunity to own their own property • the difference between the amount earned and the amount spent • ...

CSR Communication 2022-04-01

Across

Having dependability creates a culture of ___ ____.
When we understand, we are compelled to ___.
People can always hear your ___ over the phone.
Avoid ____. Instead focus on the interaction.
Never ___ at the customer.
Don’t be ___. Instead, try to consider every issue in the call.

Down

Never assume the customer has the same cultural ___ as you.
Having ___ in your procedures helps the customer also have it in the company.
If you don’t have a strong ___ it shows lack of confidence.
Being ___ enables kindness.
Customers will make ___ about representatives based on the rep’s voice.
___ is important to avoid communication errors.
Instead of “unfortunately” say this word.
Instead of showing this, show empathy.
Don’t ___ the customer. Instead show active listening.

15 Clues: Never ___ at the customer. • Being ___ enables kindness. • Instead of showing this, show empathy. • Instead of “unfortunately” say this word. • When we understand, we are compelled to ___. • Avoid ____. Instead focus on the interaction. • ___ is important to avoid communication errors. • People can always hear your ___ over the phone. • ...

Distribution, Promotion, and Selling 2024-12-17

Distribution, Promotion, and Selling crossword puzzle

Across

A business model where a brand sells products or services directly to consumers or businesses, without using a middleman or distributor
The buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet.
The practice of customers organically sharing positive experiences about a product or service with their friends, family, and network
A place of business usually owned and operated by a retailer but sometimes owned and operated by a manufacturer or by someone other than a retailer.
A place of business usually owned and operated by a retailer but sometimes owned and operated by a manufacturer or by someone other than a retailer.
A business that buys products in large quantities directly from manufacturers and then sells them in smaller quantities to retailers
Helps to present your product, stimulate demand for it, and build an appropriate differentiation strategy.
The use of email to promote products or services, as well as incentivize customer loyalty. It is a form of marketing that can make the customers on your email list aware of new products, discounts, and other services
The process of making a product or service available for the consumer or business user who needs it Man's best friend

Down

Marketing strategies that reward customers for making repeat purchases from a brand
A small portion of a product or service that a company gives to potential customers for free so they can try it before buying.
A virtual marketplace where customers can browse, select, and purchase products or services directly through a website or online platform
A strategy where a business incentivizes its existing customers to recommend their products or services to their network (friends, family, colleagues) by offering rewards like discounts, gift cards, or other perks, essentially using word-of-mouth marketing to acquire new customers
A business model where customers pay a recurring fee to access a product or service on a set schedule, like monthly or yearly, instead of making a one-time purchase
Independent vendors who sell products or services on a platform that is not their own
The process of using strategies and tactics to convince potential customers to buy a product or service
A reduction in the standard price of a product or service, offered to customers as an incentive to encourage sales, often presented as a percentage off the original price, used to attract new customers or retain existing ones by making products more affordable and appealing

17 Clues: Marketing strategies that reward customers for making repeat purchases from a brand • Independent vendors who sell products or services on a platform that is not their own • The process of using strategies and tactics to convince potential customers to buy a product or service • ...

Fun quiz 2020-12-02

Across

South African customer video
Presents our weekly webinars
USA customer video
The name of our investor
Where the Christmas Grinch resides
Our secondary classification matrix
Number of years NETSTOCK been in business

Down

New USA president-elect
Australian customer video
2020 Pandemic
Born on Christmas day
Our manufacturing expert
What you do when you determine your demand
The name of our e-learning system

14 Clues: 2020 Pandemic • USA customer video • Born on Christmas day • New USA president-elect • Our manufacturing expert • The name of our investor • Australian customer video • South African customer video • Presents our weekly webinars • The name of our e-learning system • Where the Christmas Grinch resides • Our secondary classification matrix • Number of years NETSTOCK been in business • ...

Banking Crossword 2019-09-18

Across

Yono is the mobile banking application of which bank ( Use abbreviation)
Post merger of existing 27 PSU Banks ,how many will remain
The customer does this to acquire loan or OD from Bank
process by which banks obtain information about the identity and address of the customers
Bank is legally obligated to maintain .... Of the private activities of the customer
Type of account used by business people
Oriental Bank of commerce is being merged with which bank(Use abbreviation)
Type of guardian for minors
Type of A/c operated and owned by 2 parties
Clubs , societies , religious institutions ,schools etc are treated as ,.... institutions
India's most valuable bank as per stock market ( Use abbreviation)

Down

The securities deposited by the customer for safe custody is referred as bailment. In this case the customer is referred as .....
largest private bank in India (Use abbreviation)
Guardian appointed by parents to act post their death
Who appoints guardian in the absence of parents
Signature which is used to verify the identity of customer
restrictions on withdrawal amount and no.of withdrawals are in which type of bank account
Right to .... is the right which can be executed by the bank to retain but not sell the property inorder to recover the due amount
These type of people with unsound mind are not eligible to open bank a/c
Majority of people save money in banks in the form of (Use abbreviation)

20 Clues: Type of guardian for minors • Type of account used by business people • Type of A/c operated and owned by 2 parties • Who appoints guardian in the absence of parents • largest private bank in India (Use abbreviation) • Guardian appointed by parents to act post their death • The customer does this to acquire loan or OD from Bank • ...

General Services Division Workshop 2020-02-11

General Services Division Workshop crossword puzzle

Across

Satisfaction is the result of GSD overall services provided.
is a principle all employees must adhere to.
services are also provided for home service upon employees request.
is an activity that GSD safety team does frequently.

Down

of Adnoc onshore employees is our aim.
is an activity the office planning do regularly
is an activity that sometimes might require the use of scaffolding.
is our 2020 engagement score target.
requests must be processed as per employees entitlement.

9 Clues: is our 2020 engagement score target. • of Adnoc onshore employees is our aim. • is a principle all employees must adhere to. • is an activity the office planning do regularly • is an activity that GSD safety team does frequently. • requests must be processed as per employees entitlement. • Satisfaction is the result of GSD overall services provided. • ...

Chapter 16 & 17 Review 2025-05-01

Across

Product, Promotion, Price, and Place is Marketing _____.
It is More Economical to Keep a ________ Than to Find a New One.
Paid for in the Media.
Break-Even Point Occurs When Revenues Are _______.
Increasing the Market Share of a Product or Service is Market _____.

Down

The Path a Good Must Follow to Reach a Consumer is a ______ Channel.
Showcasing Products in Displays is Called _______ Merchandising.
From Product Introduced to Product Being Discounted is the Product ________.
Public Relations is _____.

9 Clues: Paid for in the Media. • Public Relations is _____. • Break-Even Point Occurs When Revenues Are _______. • Product, Promotion, Price, and Place is Marketing _____. • It is More Economical to Keep a ________ Than to Find a New One. • Showcasing Products in Displays is Called _______ Merchandising. • ...

Adjective to Express Emotions 2024-03-25

Adjective to Express Emotions crossword puzzle

Across

the customers got ...with the bad customer service.
Mark was alone yesterday evening. He felt....
The people I met were very nice. They were really ...
Everyone was looking at Marie. She felt ... .
Nick is ... about his new school as he doesn’t friends.

Down

Freddie never looks ... he’s always laughing.
Jane is very ... . She's never shy.
She's really ... with her score because she studied all year.
She's feeling ... now. She's just laying on the sofa all day

9 Clues: Jane is very ... . She's never shy. • Freddie never looks ... he’s always laughing. • Mark was alone yesterday evening. He felt.... • Everyone was looking at Marie. She felt ... . • the customers got ...with the bad customer service. • The people I met were very nice. They were really ... • Nick is ... about his new school as he doesn’t friends. • ...

Business 2025-03-31

Across

something that a business sells
the main office of an organization
something new that someone has created for the first time
someone who owns a business with other people
someone who starts something, e.g. a business or school

Down

an organization that sells something to make money
a text or picture that tells people to buy something
someone who buys things from a shop or uses a service
the study of something to discover new information

9 Clues: something that a business sells • the main office of an organization • someone who owns a business with other people • an organization that sells something to make money • the study of something to discover new information • a text or picture that tells people to buy something • someone who buys things from a shop or uses a service • ...

La Ropa Vocabulario 2020-02-14

Across

de ropa clothing store
sweater
the seller
sandals
customer
Winter clothes
skirt

Down

the seller (feminine)
hat
cash
jacket
summer clothes
cortos shorts
customer (feminine)

14 Clues: hat • cash • skirt • jacket • sweater • sandals • customer • the seller • cortos shorts • summer clothes • Winter clothes • customer (feminine) • the seller (feminine) • de ropa clothing store

PTS Chpt 1-4 2023-02-23

Across

In a Chinese restaurant, diners use this to eat. Chpt4
A ______ dining restaurant is a restaurant that serves moderately-priced food in a casual atmosphere. Chpt3
A service staff must present a ____ appearance that reflects the image of a clean and neat service staff. Chpt2
To have good hygiene you must shower at least _____ a day. Chpt2
When folding napkins, always make sure that your hands are ____.
Plates, dishes, cups, and other similar items, especially the ones made of earthenware. Chpt4
The ________ Kitchen is used when practical sessions for cooking are done with the students. Chpt1
___________ breakfast - is a light breakfast, typically consisting of coffee and bread rolls with butter and jam. Chpt3
________ is served during 6.30am to 10.30am. Chpt3
______ _______in workplace refer to unsafe conditions that can cause injury, illness or death. Chpt1
____ ___________ restaurants are full service restaurants, with valet service and well- groomed servers in elegant uniforms who will help you to your seats. Chpt3
This is usually a sweet course or dish, such as fruits, ice cream, or pastry, served at the end of a meal. Chpt3
Set menu have a _____ price. Chpt4
To have positive attitude at work you must display ________ body language, gestures and greetings. Chpt2
The word used in a restaurant refering to the table setting for a person. Chpt4

Down

Maintain a comfortable ________ with your guests. Excuse yourself when you need to lean forward to carry out certain task. Chpt2
Make sure the kitchen floor is always dry and free from ______. No running or playingin the Training Rooms. Chpt1
Cutlery used for main fish/seafood courses such as Fish and Chips, Salmon fillet, etc. Chpt4
It is important for service staff to maintain a professional image through good _______. Chpt2
___________ your guests with a warm smile when they are about 10 feet away and welcome and greet the guests when they are about 5 feet from you. Chpt2
In the ___ _____ menu, the customers are free to choose from the whole available menu. Chpt4
A training restaurant in crest where students practise their Hospitality skills. Chpt1
Good customer service will create a good dining ________ resulting in guests coming back to dine in the restaurant. Chpt2
______ is served during 11am to 3pm. Chpt3
This is a food or drink served before a meal to stimulate the appetite; typically they come in small portions. Some examples are salads, soups, fried spring rolls, cold cuts and many others. Chpt3
Always exceed guest’s expectation by going that extra ____. Chpt2
To have good hygiene you must keep your fingernails clean and _______. Chpt2

27 Clues: Set menu have a _____ price. Chpt4 • ______ is served during 11am to 3pm. Chpt3 • ________ is served during 6.30am to 10.30am. Chpt3 • In a Chinese restaurant, diners use this to eat. Chpt4 • To have good hygiene you must shower at least _____ a day. Chpt2 • When folding napkins, always make sure that your hands are ____. • ...

Accounting Terms 2019-08-07

Across

earnings gained from the provision of services or goods, or from the use of assets.
waste or scrap arising from the production process
covers all activities involving the use of funds.
net amount of funds invested in a business by its owners, plus any retained earnings.
internal document describing and authorizing the payment of a liability to a supplier.
series of steps involved in creating a corporation.
outlay incurred to produce a single unit of a product or service.
payment made to acquire the securities of other entities, with the objective of earning a return.
a payment made in exchange for services rendered
written promissory note
international accounting framework within which to properly organize and report financial information.
a current liability account in the general ledger, in which is stored the amount of funds paid by customers in advance of a product or service delivery.
equity instrument subordinate to all other equity classes.
increase in the cost of a product to arrive at its selling price.
profit lost when one alternative is selected over another.
date on which the principal associated with a debt becomes due for payment.
reduction in value of an asset as it is used to generate revenue.
twelve-month period over which an entity reports on the activities that appear in its annual financial statements.
excess of expenses over revenues,
cluster of accounting standards and common industry usage that have been developed over many years.
the examination of an entity's accounting records, as well as the physical inspection of its assets.
compilation of the actual costs of a job.
transportation cost associated with the delivery of goods from a supplier to the receiving entity
assets that are not expected to be consumed or converted into cash within one year
explanation for activities which have significantly influenced the entity's financial results.
reduction of either the monetary amount or a percentage of the normal selling price of a product or service.
the practice of recording, classifying, and reporting on business transactions for a business
difference between revenue and the associated cost of sales.
the investment by an entity's owners in a business,
a person or business is unable to pay obligations when due
order an authorization used in a business to construct goods or provide a service.
process of selling off all the assets of an entity, settling its liabilities, distributing any remaining funds to shareholders, and closing it down as a legal entity.
refers to the delay in recognition of an accounting transaction.
stock price stated in a corporation’s charter.
cost of funds loaned to an entity by a lender
payment to shareholders of a portion of a corporation's earnings.
record of a financial transaction in an entity's accounting database.
a fixed obligation to pay that is issued by a corporation or government entity to investors

Down

profits generated by a business.
a person who engages in accounting activities.
use of a borrowing entity's accounts receivable as the basis for a financing arrangement with a lender.
excess of the purchase price paid for an acquired entity and the amount of the price not assigned to acquired assets and liabilities.
an amount owed for funds borrowed
allows a business to record expenses and revenues for which it expects to expend cash or receive cash, respectively, in a future period
positioned to the right in an accounting entry.
book or database in which double-entry accounting transactions are stored and summarized.
rganizational structure that has its own goals, processes, and records.
type of cash
monetary obligations owed to an organization by its customers and debtors.
form of business organization in which owners have unlimited personal liability for the actions of the business
matching two sets of records to see if there are any differences.
final amount remaining after two or more items have been combined.
has a book value less than its market value
price at which a product or service could be sold in a competitive, open market.
the removal of a previously recognized financial asset or financial liability from an entity's balance sheet.
arrangement between a business and a customer, where the customer can buy goods and services on a deferred payment basis.
salvage value of an asset.
amount prior to any deductions.
subsidiary-level journal in which is stored information about purchasing transactions.
increase in the value of an asset.
negative balance in retained earnings
the process of writing off the book value of an asset over its useful life.
the legal process of liquidating an insolvent debtor's assets, distributing the proceeds to creditors, and relieving the debtor of any further liability
a planned, gradual reduction in the recorded value of an asset over its useful life by charging it to expense
withdrawal of funds or other assets from a business by its owner.
checks that are insufficient
document submitted to a customer, identifying a transaction for which the customer owes payment to the issuer.
costs required to run a business, but which cannot be directly attributed to any specific business activity, product, or service
contractual agreement under which the insured party promises to pay the insurer a periodic amount in exchange for a payout in the event of a future loss
real estate that is exclusive of any buildings or other assets situated on the property.
is a series of fixed payments made at regular intervals.
legally binding obligation payable to another entity.
intended to be sold in the ordinary course of business.
used to acquire goods and services or to eliminate obligations.
positioned to the left in an accounting entry
reduction in the stated price of a product or service to increase sales.
cost layering concept under which the first goods purchased are assumed to be the first goods sold.

77 Clues: type of cash • written promissory note • salvage value of an asset. • checks that are insufficient • amount prior to any deductions. • profits generated by a business. • an amount owed for funds borrowed • excess of expenses over revenues, • increase in the value of an asset. • negative balance in retained earnings • compilation of the actual costs of a job. • ...

Chapter 13.1 Key Terms Created by: Marissa Reedy 2015-01-07

Chapter 13.1 Key Terms Created by: Marissa Reedy crossword puzzle

Across

The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
Occurs when goods or services are sold from the producer directly to the customer.
A pathway to direct products to consumers.
Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.

Down

Involves one or more intermediaries.
The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
A group of customers who share common wants and needs.
Companies use this to build and maintain relationships with their customers.

8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • A group of customers who share common wants and needs. • Companies use this to build and maintain relationships with their customers. • Occurs when goods or services are sold from the producer directly to the customer. • ...

Chapter 13.1 Key Terms Created by: Stephanie Harrison 2016-01-05

Chapter 13.1 Key Terms Created by: Stephanie Harrison crossword puzzle

Across

consists of four basic marketing strategies: product, place, price, and promotion, a.k.a the four ps
to build and maintain relationships with their customers
occurs when goods and services are sold form the producer directly to the customer
is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers wherever they are

Down

is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
a pathway to direct products to consumers
involves one or more intermediaries
a group of customers who share common wants and needs

8 Clues: involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain relationships with their customers • occurs when goods and services are sold form the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: Rosendo Baltazar 2020-01-07

Chapter 13.1 Key Terms Created by: Rosendo Baltazar crossword puzzle

Across

is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
to build and maintain relationship with their customers
involves one or more intermediaries
is the point at which total, revenues, or sales, equal total costs and expenses of developing and offering a product or service
is a group of customers who share common wants and needs

Down

its a pathway to direct products to consumers
consists of four basic marketing strategies which are product, place, price, and promotion, collectively known as the four Ps
occurs when goods or services are sold from the producer directly to the customer

8 Clues: involves one or more intermediaries • its a pathway to direct products to consumers • to build and maintain relationship with their customers • is a group of customers who share common wants and needs • occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 14-Developing Pricing Procedures 2018-11-29

Chapter 14-Developing Pricing Procedures crossword puzzle

Across

the ratio between the cost of a good or service and its selling price
a measure of what it costs to operate a piece of property compared to the income that the property brings in
the difference between revenue and cost of goods sold divided by revenue

Down

the actual profit after working expenses
represents the sales amount—in either unit (quantity) or revenue (sales) terms
the cost of the labor required to deliver a service to a customer
Subtract the gross margin percentage from 100% to find the cost of a good
It is a very lightweight markup language that lets you create rich text

8 Clues: the actual profit after working expenses • the cost of the labor required to deliver a service to a customer • the ratio between the cost of a good or service and its selling price • It is a very lightweight markup language that lets you create rich text • the difference between revenue and cost of goods sold divided by revenue • ...

Partner Centricity Crossword 2020-10-19

Partner Centricity Crossword crossword puzzle

Across

R… is the quality of reacting quickly and positively.
RBVH's Vision is Building ... Future
Customer …. is the impression customer has with our business throughout the entire customer journey
The ongoing improvement of products, services or processes through incremental is: C... Improvement
Center of …
U… customer is all about learning everything you need to know about your customers
We want to add … to customer's business through our IT capabilities

Down

CSAT stands for Customer…
Our focus on improving our customer experience with High Quality D…(4)and R...(5) and Proactive Communication
RBVH was established in ... 2010
Measurement of the efficiency of production is P…
Our focus on improving our customer experience with High Quality D…(4)and R...(5) and Proactive Communication

12 Clues: Center of … • CSAT stands for Customer… • RBVH was established in ... 2010 • RBVH's Vision is Building ... Future • Measurement of the efficiency of production is P… • R… is the quality of reacting quickly and positively. • We want to add … to customer's business through our IT capabilities • ...

Chapter 13.1 Key Terms Created by: Ronnie Lawhead 2016-01-05

Chapter 13.1 Key Terms Created by: Ronnie Lawhead crossword puzzle

Across

is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
a pathway to direct product to consumers
is a group of customers who share common wants and needs

Down

Companies use __________________ to build and maintain relationships with their customers
occurs when goods or services are sold from the producer directly to the customer
involves on or more intermediaries
consists of four basic marketing strategies: product, place, price, promotion

8 Clues: involves on or more intermediaries • a pathway to direct product to consumers • is a group of customers who share common wants and needs • consists of four basic marketing strategies: product, place, price, promotion • occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: August 2018-01-04

Chapter 13.1 Key Terms Created by: August crossword puzzle

Across

A group of customers who share common wants and needs.
A pathway to direct products to consumers.
Involves one or more intermediaries.
The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.

Down

Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.
To build and maintain relationships with their customers.
The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Occurs when goods or services are sold from the producer directly to the customer.

8 Clues: Involves one or more intermediaries. • A pathway to direct products to consumers. • A group of customers who share common wants and needs. • To build and maintain relationships with their customers. • Occurs when goods or services are sold from the producer directly to the customer. • ...

Customer expectation 2024-08-26

Across

customer needs
easy to understand

Down

simple application
service

4 Clues: service • customer needs • simple application • easy to understand

PFL 2024-03-05

Across

a place you put your money and you are a member nit a customer
the total amount of money that a person or business can borrow from a bank
an account that you put your money in and it gains more intrest than savings
a charge for account set up, maintenance or minor transactional service
when you take money and agree to pay it back with intrest
an account at a bank where checks and money can be drawn by the account owner
a bank account that earns interest
A US government orginazation that insures banks

Down

an account that you put your money in and it gains intrest and you can easily get your money out
an account that you put your money in and it gains the most intrest but you cant acces it all the time
how easy is it to get your money out
money paid regularly at a particular rate for the use of money lent
money held in a bank account or with another financial institution that requires a transfer from one party to another
a place you put your money and you are a customer not a member
the money available in a checking or savings account

15 Clues: a bank account that earns interest • how easy is it to get your money out • A US government orginazation that insures banks • the money available in a checking or savings account • when you take money and agree to pay it back with intrest • a place you put your money and you are a member nit a customer • a place you put your money and you are a customer not a member • ...

CX Mandate 2020-12-15

Across

the most critically important tool in helping you maintain service levels through the crisis.
Customer mentioned in the document (Popular varsity in Manhattan)

Down

a situation that occurs when customers or clients stop using the services of a business.
the most critical tools that helped customer service teams through the crisis were workforce management software in this geo location.

4 Clues: Customer mentioned in the document (Popular varsity in Manhattan) • a situation that occurs when customers or clients stop using the services of a business. • the most critically important tool in helping you maintain service levels through the crisis. • ...

expectation 2024-08-26

Across

simple application
service

Down

easy to understand
customer needs

4 Clues: service • customer needs • easy to understand • simple application

Vocabulary for warehouse workers 2015-12-06

Vocabulary for warehouse workers crossword puzzle

Across

If you have back injuries, use a (…) lift to lift heavy goods.
Send an (…) to find out more about that product.
If you have a complaint you should contact (…) service.
The ability to both quickly and accurately process customer orders is now an essential part of doing business. That is why (…) picking is one of the most important aspects within any warehouse.
All these shops buy their product from the same (…).
One of the main (…) of working as an independent is that you can determine your own working hours.
Make sure you have a very well organized (…). Otherwise you will never manage to ship this products on time.
We just ran out of a hot new item at the store I work at - thank goodness the next (…) of them is coming in this afternoon.

Down

The (…) are damaged. We can’t scan the goods anymore.
The company made over $ 1 billion (…) last year.
You have to pay the (…) before 18 May.
Send the (…) order and you will receive the product next week.
Where is your helmet? haven’t you read the safety (…)?
You have to scan all the goods and put them on the (…) belt.
Fortunately, working conditions for warehouse workers have (…) a lot.

15 Clues: You have to pay the (…) before 18 May. • The company made over $ 1 billion (…) last year. • Send an (…) to find out more about that product. • All these shops buy their product from the same (…). • The (…) are damaged. We can’t scan the goods anymore. • Where is your helmet? haven’t you read the safety (…)? • If you have a complaint you should contact (…) service. • ...

Please complete the crossword 2012-08-06

Please complete the crossword crossword puzzle

Across

Digital cellular telephone system. Most-used system worldwide
Application that is mainly used while updating information about new connections.
Vodafone's Knowledge Management System
_____ is a document issued by a third party or government organization which attests the fact that the name on the document is indeed the person whose photograph is attached.
If Customer fails to recharge then the connection moves in which period of 60 days from the date of expiry.
What is full Name of Wi-Fi
Which application store is available for android handset
Critical Checks for pre to post is Age on _______

Down

Which of the following application allows to search location by simply snapping a photo
name that period during which a subscriber can make calls and receive calls as well till there is balance in the account
service which helps customer to change his oprater without changing his no.
form while doing prepaid enrollment
what do you call a software application for retrieving, presenting, and traversing information resources on the World Wide Web
what do you call advanced digital media features such as e-mail, messaging, web browsing, audio, video, personal information management and text/data entry
Which operating system is build by Google for Handsets

15 Clues: What is full Name of Wi-Fi • form while doing prepaid enrollment • Vodafone's Knowledge Management System • Critical Checks for pre to post is Age on _______ • Which operating system is build by Google for Handsets • Which application store is available for android handset • Digital cellular telephone system. Most-used system worldwide • ...

2020 Price Increase 2019-12-29

Across

Latino _________, Clasico, and Plus will increase by $2
English core packages will increase by $________.
Only core packages that contain _______ will be subject to the surcharge.
Latino Dos and Max will increase by $_____________.
Packages with a _____ _______ ________ will have a surcharge of up to $3 based on ZIP Code.
DISH will continue to fight to keep programming cost down, but we are also focused on _________ the value of your service.
Beginning, ________ 14, 2019 customer will begin getting bill inserts with the price change information
Launched ______.
the mydish.com link to see a grid of the upcoming price change my.dish.com/____________

Down

New Dish _______ (Channel 199)
Hopper 3 customers can watch their favorite ______ ______Video movies and shows.
January _____, 2020 is the date the price change takes effect.
Customers who are in a price ________ will be notified that when their offer expires, their current price of their package will be higher, too.
We are known for fighting to keep our prices low, but DISH and all other pay-TV providers have had to accept _________ price increases from these channel owners to continue providing great content.
2020 Price __________; the title of the flow you need to follow to help any customer with any inquiry regarding the upcoming price increase.

15 Clues: Launched ______. • New Dish _______ (Channel 199) • English core packages will increase by $________. • Latino Dos and Max will increase by $_____________. • Latino _________, Clasico, and Plus will increase by $2 • January _____, 2020 is the date the price change takes effect. • Only core packages that contain _______ will be subject to the surcharge. • ...

All About Wisconsin 2023-02-01

Across

When a customer is getting outside financing, we need to confirm the bank's physical location - what is another word for their physical location?
This hold is used when you, the agent, obtain all of the required WI information and now need to get the WI purchase documents sent to the customer
When we first receive a purchase check on a WI account, but the required WI information has not yet been obtained, what hold is placed onto the account?
If the customer advises you that they are not getting outside financing, what do you need to notate in a critical note?
Will bank's located outside of the state of WI have the special bank numbers the way Wisconsin banks do?
This is the special number that is associated with banks located in the state of WI
After you provide a purchase quote to a customer, should you proactively ask the customer if will be getting outside financing or using their own funds?

Down

What additional piece of customer information should you always confirm prior to creating a purchase quote?
How many sets of WI purchase documents are printed at a single time?
What is the mandatory $164.50 fee for that appears on all WI purchase quotes?
Can WI purchase documents ever be faxed?
What special status do we have to confirm on all WI credit applications that is not required for any other state?
What account alert appears on an account's Spine when the customer resides in the state of Wisconsin?
What do we need to receive first before the WI purchase documents can be mailed?
When a customer is getting outside financing, we need to confirm the bank's contact information - what is another word for their contact information?
This hold is used by back office to show that the WI documents were sent to the customer

16 Clues: Can WI purchase documents ever be faxed? • How many sets of WI purchase documents are printed at a single time? • What is the mandatory $164.50 fee for that appears on all WI purchase quotes? • What do we need to receive first before the WI purchase documents can be mailed? • This is the special number that is associated with banks located in the state of WI • ...

expectation 2024-08-26

Across

simple application
service

Down

easy to understand
customer needs

4 Clues: service • customer needs • easy to understand • simple application

Chapter 13.1 Key Terms Created by: Sandra Cerino 2019-01-08

Chapter 13.1 Key Terms Created by: Sandra Cerino crossword puzzle

Across

Is a group of customers who share common wants and needs.
Is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Is the pathway to direct products to consumers.
Involves more intermediaries. Distribution decisions affect the price of products.
Is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.

Down

Occurs when goods or services are sold from the producer directly to the customer.
Consists of four marketing strategies: product, place, price and promotion, collectively known as the four Ps.
To build and maintain relationships with their customers.

8 Clues: Is the pathway to direct products to consumers. • Is a group of customers who share common wants and needs. • To build and maintain relationships with their customers. • Occurs when goods or services are sold from the producer directly to the customer. • Involves more intermediaries. Distribution decisions affect the price of products. • ...

13.1 Key Terms Created by: Colin Greathouse 2018-01-05

13.1 Key Terms Created by: Colin Greathouse crossword puzzle

Across

the ppoint at which total revenues, or slaes, equal total costs and expenses of developing and offering a product or service
occurs when goods or services are sold from the producer directly to the customer
is a pathway to direct products to consumers

Down

involves one or more intermediaries
consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps
the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
companies use this to build and maintain relationships with their customers
a group of customers who share common wants and needs

8 Clues: involves one or more intermediaries • is a pathway to direct products to consumers • a group of customers who share common wants and needs • companies use this to build and maintain relationships with their customers • occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created By: Wyatt Campbell 2018-01-05

Chapter 13.1 Key Terms Created By: Wyatt Campbell crossword puzzle

Across

to build and maintain a relationship with their customers
involves one or more intermediates
the process of creating,promoting,and presenting a product or service to meet the wants and needs of consumers, where ever they are
occurs when goods or services are sold from the producer directly to the customer

Down

the point at which total revenues equal total costs and expenses of developing and offering a product or service
a pathway to direct products to consumers
consists of four basic marketing strategies product,place,price,and promotion,collectively know as the four p's
a group of customers who share common wants and needs

8 Clues: involves one or more intermediates • a pathway to direct products to consumers • a group of customers who share common wants and needs • to build and maintain a relationship with their customers • occurs when goods or services are sold from the producer directly to the customer • ...

Chapter 13.1 Key Terms Created by: August 2018-01-04

Across

A pathway to direct products to consumers.
The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.

Down

Occurs when goods or services are sold from the producer directly to the customer.
Involves one or more intermediaries.
To build and maintain relationships with their customers.
A group of customers who share common wants and needs.
Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.

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