customer service Crossword Puzzles
Nep- Credit 2024-10-31
Across
- When a customer is unable to pay their current instalments
- A letter sent to customers with calculations of their usage
- The most common payment method that gets taken on a monthly basis
- When a customer is transferred to/from BG by error
Down
- Guided journey can be found on this app
- This is what we log when a customer is dissatisfied
- When a customer leaves a property
- Different contractual rates that a customer can pay
- A credit a customer request
- We are able to pull automatic reads from this meter
- A task is raised in this app
11 Clues: A credit a customer request • A task is raised in this app • When a customer leaves a property • Guided journey can be found on this app • When a customer is transferred to/from BG by error • This is what we log when a customer is dissatisfied • Different contractual rates that a customer can pay • We are able to pull automatic reads from this meter • ...
Iris Yao's Chapter 6 Crossword 2014-05-16
Across
- The biggest different between male and female
- An offer
- Any part of an overall market that has common characteristics
- Something intangible, has to rely on good reputation
- Two products similar to each other
- There are people of different ____s all around the world
- A word that describes a store located right under one's building
- ___ Bells
- The name that a company holds among customers, good or bad
- An impression that a product/business gives to its customer
- Companies arrange bits between themselves, unlawfully
- Study of lifestyles
Down
- The state of a company being able to generate, or bring forth goods and services
- A large number of different products and brands
- The percentage of total industry sale of one product achieved by a single company over a given period of time
- Two companies becoming one
- Price of a specific product is the same no matter where you chose to buy it
- Many choices of one specific product
- Two products/service are not in the same market
- Name of a product given by its manufacturers that distinguishes it from its competitors
- Something that symbolizes a product or company
- Can be parents, or guardians who buys things for the children
- Study of obvious characteristics that categorize human beings
- A catchy phrase that goes along with the symbol
24 Clues: An offer • ___ Bells • Study of lifestyles • Two companies becoming one • Two products similar to each other • Many choices of one specific product • The biggest different between male and female • Something that symbolizes a product or company • A large number of different products and brands • Two products/service are not in the same market • ...
Marketing Crossword Puzzle 2016-08-29
Across
- market- consists of consumers who purchase goods for personal use
- tangible items that satisfy your needs and wants
- process of creating, communicating, delivering, and exchanging offerings
- target markets- targeting two different types of people
- management- process of deciding how to get goods into customers' hands
- market- includes all businesses that buy products for their operations
- intangible items that satisfy your needs and wants
- effort to inform people about a product or service
- affects the economy and standard of living
- market- the group that is identified for a specific program
Down
- all people who share similar needs and wants
- concept- idea that a business should strive to satisfy customers
- profile- lists info like age, gender, income level, etc
- management- obtaining, developing, and improving a product
- utility- the exchange of a product for money
- utility- communication with the consumer
- utility- involves having a product where consumers buy it
- the functions of marketing add value to a product
- provides customers with goods and services
- benefits of marketing- the good things of marketing
- based on costs and what competitors charge for the same product
- Analysis- strength, weakness, opportunities, and threats
- utility- having a product available at a certain time
- segmentation- breaking down the market into smaller groups
- utility- involves changing raw materials into usable goods
25 Clues: utility- communication with the consumer • provides customers with goods and services • affects the economy and standard of living • all people who share similar needs and wants • utility- the exchange of a product for money • tangible items that satisfy your needs and wants • the functions of marketing add value to a product • ...
New Hire 2016-12-22
Across
- Can that $4.95 Monthly Service Fee be waived?
- The exception to the rule of No Monthly Service Fee.
- Sorry, because you are a High School Student you are not eligible for this.
- Available only in Illinois.
- Yes, you can get cash back after a purchase.
- I can withdraw money four times every statement cycle at Huntington's ATM at no charge.
- Famous feline internationally known and locally respected!
- And another benefit is that we will not charge you for a rush Debit Card replacement.
- A cute little box for all my precious jewels.
- Orders are typically used for amounts that are less than $1000.
Down
- An alternative to traditional savings accounts, giving the customer a higher fixed interest rate.
- Relax, take it easy.
- $150.00 because I lost both keys. Well I guess you want my deposits to be safe.
- Check or Supply order.
- Sure I can send you a copy but its going to cost you $6.00
- Adds an extra layer of security.
- Yes we can do that for you but it will cost you $30.00. It's less if you do it on your own.
- Because every princess deserves to live in a castle.
- I want my balance, but I don't want to talk to you.
- With your Debit Card it takes effect the next business day if you say No.
20 Clues: Relax, take it easy. • Check or Supply order. • Available only in Illinois. • Adds an extra layer of security. • Yes, you can get cash back after a purchase. • Can that $4.95 Monthly Service Fee be waived? • A cute little box for all my precious jewels. • I want my balance, but I don't want to talk to you. • The exception to the rule of No Monthly Service Fee. • ...
Crossword 2022-02-08
Across
- form an idea of the amount, number, or value of; assess.
- alteration of the social order of a society a group of individuals involved in persistent social interaction
- a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service.
- a limitation or restriction.
- a person who purchases goods and services for personal use.
- the practical implementation of ideas that result in the introduction of new goods or services
- designed to reveal any interference with the contents
- make partial or minor changes
- a principle or standard by which something may be judged or decided.
Down
- a substance that causes an allergic reaction.
- an object made available for consumers
- relating to sensation or the physical senses; transmitted or perceived by the senses.
- made or produced by human beings rather than occurring naturally
- start or set in motion
- concerning the economic benefits of the project exceed its economic costs
- the use of an established product brand name for a new item in the same product category
- the state of being able to proceed with something without difficulty.
- the action of sharing something out among a number of recipients.
- cause (someone) to believe something, especially after a sustained effort; convince.
- in existence or operation at the current time.
20 Clues: start or set in motion • a limitation or restriction. • make partial or minor changes • an object made available for consumers • a substance that causes an allergic reaction. • in existence or operation at the current time. • designed to reveal any interference with the contents • form an idea of the amount, number, or value of; assess. • ...
Mayukh's crossword 2025-02-10
Across
- items that you can see or touch
- to overcharge or swindle
- the extra money you have to pay back when borrowing money
- any organisation produces and sells goods and services in order to make a profit
- the buying and selling of goods and services between individuals and businesses
- when the offeree agrees to the proposal
- the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future
- any token, with an agreed value that people accept as payment in exchange for good or services
- a person or business that produces goods
- the financial institution that provides cheque account fertilities
Down
- a list or limit of income and likely expenditures
- a proposal
- the amount of money a consumer is prepared to offer in exchange for goods
- a very large self-service store with a wide range of goods and a large car park, typically situated outside a town
- things done for you by others
- an economy of or reduction in money, time, or another resource
- an illegal business practice
- an official appointed to investigate individuals' complaints against a company or organization, especially a public authority
- a large self-service shop selling foods and household goods
- a written communication ordering your financial intstitution to pay a person a specific amount of money
20 Clues: a proposal • to overcharge or swindle • an illegal business practice • things done for you by others • items that you can see or touch • when the offeree agrees to the proposal • a person or business that produces goods • a list or limit of income and likely expenditures • the extra money you have to pay back when borrowing money • ...
FedEx 2025 2025-04-15
Across
- APRIL 17, 1973 FEDEX MOVED TO____
- _ IT'S FEDEX WAS
- High-quality service provided to every customer
- ORIGINAL Home state of FedEx HQ
- The department customers contact when they need help
- THE PROMISE THAT SETS FEDEX APART - MONEY _ GUARANTEE
- ONE OF FEDEX'S FIRST LOCATIONS IN CHARLESTON WAS ON ___ ROAD
- THE ITEM TOM HANKS' CHARACTER NEVER OPENS IIN THE MOVIE
- I WILL MAKE EVERY EXPERIENCE OUTSTANDING, IS OUR PLEDGE TO OUR CUSTOMERS KNOWN AS THE
- The primary method FedEx uses to move packages quickly
- FedEx system that stands for Customers, Operations, and Service Master On-Line System
- FEDEX EMPLOYEES WEAR THIS TO STAY PROFESSIONAL
- Type of VEHICLE FedEx often uses for ground shipping
- Movie where a FedEx plane crashes on a deserted island
- Employees are encouraged to go the extra ___
Down
- ONE OF THE first scanning device used by FedEx: ___
- A person who receives a delivery
- Package status you want to see: Out for ___
- FedEx’s official colors: Purple and ___
- RELAX THERE'S A _ FOR THAT
- THE PERSON DELIVERING FEDEX PACKAGES
- Last name of the founder of FedEx
- FEDEX'S COMMITMENT TO PREVENTING INJURIES- ___ ABOVE ALL
- WHAT IS IN THE ENCLOSED SPACE BEWTWEEN THE UPPER CASE E AND LOWER CASE X
- FEDEX SOLGAN: THE WORLD ON ___
- WHAT IS THE NAME OF TOM HANKS FREIEND THE MOVIE
26 Clues: _ IT'S FEDEX WAS • RELAX THERE'S A _ FOR THAT • FEDEX SOLGAN: THE WORLD ON ___ • ORIGINAL Home state of FedEx HQ • A person who receives a delivery • APRIL 17, 1973 FEDEX MOVED TO____ • Last name of the founder of FedEx • THE PERSON DELIVERING FEDEX PACKAGES • FedEx’s official colors: Purple and ___ • Package status you want to see: Out for ___ • ...
Prosper U Crossword 2025-01-06
Across
- Use this model to handle upset clients.
- _______ can motivate clients to pre-book before they leave.
- The ____________ is the most important time you spend with the client.
- Swapping gift cards with another local business is known as a service _____.
- When you place the needs of the guest above your own it is called Servant __________.
- The secret to Legendary Customer Service.
- Creating a ________ statement allows you to describe your expertise.
- Being at work during the days and times that your clients want to come in is also known as managing your ____________.
- You can't achieve financial _______ without clients.
- 100% of your time should you be spent prospecting for ___ clients.
- An example of a ___________ would be telling a client why you love a product.
Down
- When making suggestions, remember the ______ defines quality.
- A personal ______________ is 50 times more believable than a TV, print or radio ad.
- Increasing the amount of money each client spends on services is known as ticket ________.
- The 5 Key Drivers of Success include average retail ticket, number of clients, and client _________.
- The consultation model.
- It is 20 times easier to ______ an existing client than to recruit a new one.
- People who set _____ tend to be more successful than those who don't.
- The implementation of a procedure that happens every time with every guest is a ______.
- The number one goal is to bring the client ____.
20 Clues: The consultation model. • Use this model to handle upset clients. • The secret to Legendary Customer Service. • The number one goal is to bring the client ____. • You can't achieve financial _______ without clients. • _______ can motivate clients to pre-book before they leave. • When making suggestions, remember the ______ defines quality. • ...
Juni Yang 2025-07-28
Across
- A physical item which can seen, touched and/or held
- The act of spending money or using resources.
- A loan specifically used to buy property, typically repaid over many years.
- A swapping or exchanging in goods.
- The **** are people ages 15 or above who are either employed or unemployed
- The amount of money which a consumer is ready to pay for a good or service
- The extra money which you have to pay back when borrowing money
- An official appointed to investigate and resolve complaints from consumers.
Down
- A **** is a very large store combining a supermarket and a department store, offering wide-ranging goods.
- A **** has several departments housed under the same roof to facilitate buying, customer service, and merchandisin
- another way to say electronic retailer
- A proposal
- A financial arrangement where a buyer receives goods or services and pays later.
- A shop that sells products at lower prices by cutting overhead costs and limiting services.
- A retail store offering a wide variety of food and household products, organized into aisles.
- Things done for someone by others
- a business which sells products directly to the consumer
- A plastic card allowing purchases on borrowed money from a bank or issuer.
- Money set aside for future use rather than spent immediately.
- An illegal buisness practice
- A manufactured item which retains its use for atleast 3 years after purchase
21 Clues: A proposal • An illegal buisness practice • Things done for someone by others • A swapping or exchanging in goods. • another way to say electronic retailer • The act of spending money or using resources. • A physical item which can seen, touched and/or held • a business which sells products directly to the consumer • ...
Service Excellence 2018-06-19
Across
- When a patient safety incident happens who should be notified?
- We have _______ that explain how to disclose health information and the use of electronics for communication.
- How we communicate quality improvement activities to families
- All employees have specific ________ based on their position in the company.
- Courses, policies, procedures, meetings, debriefing, risk assessments are all ways staff are trained in workplace ___________.
- A way that we gather input from clients and families
- Client files are kept for a minimum of ________ years.
Down
- Clients are ________ to read and document on their files.
- If you have a concern and do not agree with the way it was addressed you can follow the _______ procedure.
- Credentials/qualifications/competencies are tracked on the _________ report to ensure they are verified and up to date.
- Catalyst, temperature tracking, protocols are all ways to reduce _______ to clients.
- The quality improvement committee gathers data and sets ________ for improvement initiatives.
- To enhance patient safety, increase efficiency and minimize variation in service we deliver we develop _______.
- All staff require _____ before they can work with the clients or in the homes.
- Client files and documents are updated _______ or when there are changes.
15 Clues: A way that we gather input from clients and families • Client files are kept for a minimum of ________ years. • Clients are ________ to read and document on their files. • How we communicate quality improvement activities to families • When a patient safety incident happens who should be notified? • ...
INTERNET SERVICE 2023-06-10
In Service 2024-04-21
Across
- Second stage of drowning
- Severe allergic reaction
- Another term for nose bleed
- Fourth stage of drowning
- Medical emergency with too much sugar
- Someone who needs immediate assistance
- When a bone end comes out of the joint
Down
- Most severe heat related emergency
- Type of S.M.R
- Animal who needs added precautions when found in water
- Blood flow to a part of the brain is disrupted due to blocked or ruptured arteries
- When the ligament around the joint is stretched or torn
- Rescue when a GID is too difficult and aggressive
- How should someone take aspirin for heart attacks
- Safe Heaven for location for the Disneyland Hotel
15 Clues: Type of S.M.R • Second stage of drowning • Severe allergic reaction • Fourth stage of drowning • Another term for nose bleed • Most severe heat related emergency • Medical emergency with too much sugar • Someone who needs immediate assistance • When a bone end comes out of the joint • Rescue when a GID is too difficult and aggressive • ...
Service Management 2021-06-01
15 Clues: Jelas datang • Titik cahaya • Pra gulungan • Kursi pendiam • Bagikan layar • Berita minggu • Invasi pemuda • Laporan pujian • Ruang istirahat • Menghitung turun • Bersama tuan rumah • Perbesar pertemuan • Lubang kolam renang • Ruang tunggu pendeta • Harta karun perempuan
The Fragrance Outlet 2024-09-09
Across
- Daily form in which we record associate and store productivity goals
- The percent of customers you get to the register
- Our sister store
- Associates pay period
- Oil based fragrances
- The difference between traffic to LY and sales to LY
- Allows customer to purchase multiple niche fragrances at 50% off after a BOGO transaction
- A buy now, pay later option for our customer
- Water based fragrances
- Fragrances that are only sold at The Fragrance Outlet
- Where you punch in and out
Down
- Fragrances that the customer can purchase for $15 - $40 with a BOGO sale
- Fragrances such as Chanel, Tom Ford, and Creed
- Fragrances from smaller design houses
- Fragrances that aren't eligible for a discount
- Where you can order fragrances for customers that we are out of in the store
- The sale that we run all the time
- What you make for selling Niche
- Fragrances owned by The Fragrance Outlet
- Showing a customer a larger size or gift set
- An atomizer that you fill with your fragrance
21 Clues: Our sister store • Oil based fragrances • Associates pay period • Water based fragrances • Where you punch in and out • What you make for selling Niche • The sale that we run all the time • Fragrances from smaller design houses • Fragrances owned by The Fragrance Outlet • Showing a customer a larger size or gift set • A buy now, pay later option for our customer • ...
Compliance Week- Match 4 2018-08-28
Across
- How many months once do I have to change my SAP Global password?
- The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
- Under _________ support SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place.
- _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
- ________ tool checks compliance of your laptop for any black or grey listed software.
- Currently how many types of Information classifications are there in SAP ?
Down
- You may use SAP ______ Reporting Tool to report confidential complaints or concerns regarding accounting, auditing, or bribery / corruption.
- Work monitor result lists must be sorted according to ______ in descending order ?
- ____________ protects hardware and software against loss, deletion and misuse of sensible data.
- Obtaining sensitive data through contact/calls to those privy to it is called _____________.
- Laptops need to be secured with a ______ when unattended.
- MaxAttention Support Customers, Ramp-Up incidents,Escalated incidents as long as real Business Impact given are excluded from ________ process. (hint: How-to)
- Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
- ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.(hint: Cupboards, whiteboards)
- You can turn ____ memo type to other memo types in BCP ?
15 Clues: You can turn ____ memo type to other memo types in BCP ? • Laptops need to be secured with a ______ when unattended. • How many months once do I have to change my SAP Global password? • Currently how many types of Information classifications are there in SAP ? • Work monitor result lists must be sorted according to ______ in descending order ? • ...
Crossword Puzzle 2017-07-11
Across
- All sales activities where customers can buy the product immediately by talking to a sales rep
- Special offers and discounts that encourage people to buy.
- "Sorry, there are no tickets left for that concert. They're ____________.
- A person who buys goods or a service.
- A method of selling in which the person selling tries very hard to persuade the customer to buy something.
Down
- Event where people looking for a job can meet possible employers.
- Creating news and getting information about the company or its products on TV and the press.
- When a company pays money to have its name linked to an event or person. If it's a sports personality, the person wears clothing with the name of the company on it, for example.
- To make something known generally or in public, you ________ a product.
- Tickets must be ____________ two weeks in advance (syn: buy)
10 Clues: A person who buys goods or a service. • Special offers and discounts that encourage people to buy. • Tickets must be ____________ two weeks in advance (syn: buy) • Event where people looking for a job can meet possible employers. • To make something known generally or in public, you ________ a product. • ...
The 6 steps of Marketing and Marketing Mix (4ps) 2025-12-18
Across
- The cost to the customer, encompassing pricing strategies, discounts, and payment terms
- the Data (Fieldwork): Execute the plan, gathering raw data from your target audience or existing sources.
- The goods or service offered, including its features, quality, branding, and variety.
- the Research Plan: Formulate the specific methods, tools (questionnaires, samples), and timelines for gathering information.
- the Data: Process and interpret the collected information to find patterns, trends, and meaningful insights.
- the Research Approach: Outline the overall strategy, considering data types (primary/secondary) and potential methodologies like surveys or interviews.
Down
- (Distribution): Where and how the product is made available, including channels, logistics, and locations.
- & Present Findings: Communicate the results clearly, providing actionable recommendations to solve the initial problem.
- The activities used to communicate with the target audience, like advertising, public relations, and sales promotions.
- the Problem & Objectives:Clearly state what you need to learn (e.g., market size, customer needs) and the specific research goals.
- the Research Approach: Outline the overall strategy, considering data types (primary/secondary) and potential methodologies like surveys or interviews.
11 Clues: The goods or service offered, including its features, quality, branding, and variety. • The cost to the customer, encompassing pricing strategies, discounts, and payment terms • the Data (Fieldwork): Execute the plan, gathering raw data from your target audience or existing sources. • ...
Checking Accounts 2013-01-29
Across
- How many of our fees will we waive on Portfolio Checking
- How many free non-BMO ATM's does a customer in Select Checking recieve
- A customer will receive the Portfolio Checking free if they have this with a partner
- How can someone waive the fee without the deposit or average balance in everyday checking
- What is one of the names of the accounts that has no maintenance fee if they have a loan/line/credit card
Down
- How much will a customer pay for safety checks in the Portfolio Checking
- A customer will receive a $200 discount on this with Portfolio Checking
- What is the maintenance fee if a customer doesn't meet the criteria in Select Checking
- What extra benefit will a customer recieve for free in the Portfolio Checking account, where they can get discounts at stores and hotels.
- How many of the other banks fees will we waive for a customer in Portfolio Checking at a non-BMO ATM
- What is the maintenance fee in the everyday checking
- How many thousands does a customer need to keep in the everyday checking to also waive the fee
12 Clues: What is the maintenance fee in the everyday checking • How many of our fees will we waive on Portfolio Checking • How many free non-BMO ATM's does a customer in Select Checking recieve • A customer will receive a $200 discount on this with Portfolio Checking • How much will a customer pay for safety checks in the Portfolio Checking • ...
Vocabulary Step 1 2014-07-15
Across
- Your aunt/uncle's child.
- You bring this on a long trip.
- The human body contains a lot of ___.
- A dog wags his ___.
- The ___ of the United States.
- Breakfast, lunch, dinner.
- A person who steals something.
- My father is a police ___.
Down
- You use this to think.
- The customer of a lawyer or big business.
- I like the ___ of roses.
- Shirt, pants, shoes, etc.
- Write your ___ on the envelope before you mail it.
- The ___ is always right.
- The customer of a doctor.
- Student in a classroom.
- You use this to talk.
17 Clues: A dog wags his ___. • You use this to talk. • You use this to think. • Student in a classroom. • Your aunt/uncle's child. • I like the ___ of roses. • The ___ is always right. • Shirt, pants, shoes, etc. • The customer of a doctor. • Breakfast, lunch, dinner. • My father is a police ___. • The ___ of the United States. • You bring this on a long trip. • A person who steals something. • ...
Morgan Snider Customer Service and Sales - Page 1 2023-10-10
Across
- Important data, facts, and logic
- Gathered Information
- A change in the appearance, character, or structure of something
- What the customer is saying and understanding
- Can be answered only by selecting the predefined answer choices given with the question
Down
- Ways to browse and purchase products
- Affects how customers will react to what you're saying to them
- Smooth the Transition
- Tells customers what they can expect from your products or services.
- Leaving a job for any reason
- Values,ethics, expectations, and goals
- Selecting and purchasing merchandise
- Group of customers
- Products or services that complement a customer's main purchase
14 Clues: Group of customers • Gathered Information • Smooth the Transition • Leaving a job for any reason • Important data, facts, and logic • Ways to browse and purchase products • Selecting and purchasing merchandise • Values,ethics, expectations, and goals • What the customer is saying and understanding • Affects how customers will react to what you're saying to them • ...
Marketing Vocab. pg 2-23 2016-08-30
Across
- providing customers with the goods and services they want
- A system that involves finding customers and keeping them satisfied
- its percentage of the total sales volume generated by all companies that compete in a given market
- the amount of money that the product or service is being sold for
- involves having a product where customers can buy it
- a global force that affects the economy and standard of living in countries around the world
- the process of deciding how to get goods into customers’ hands
- the process of dividing an entire market up inti different customer segments
- the good that a business is selling
- involves communication with the consumer
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- the group that is identified for a specific marketing program
- information about the target market
- involves changings raw materials into usable goods
Down
- consists of consumers who purchase goods and services for personal use
- where the product or service is available
- tangible items with monetary value and satisfy your wants & needs
- the positive impact of marketing on the economy
- involves having a product or service available at a convenient time of year
- obtaining developing, maintaining, and improving a product in response to market opportunities
- how much to charge for a product to make a profit
- Gathering and analyzing information about customers, trends, and competing products
- includes all businesses that buy products for use in their operation
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
- all people who share similar needs and wants and who have the ability to purchase a given product
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- the exchange of a product for money
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- intangible items with monetary value and satisfy your wants & needs
30 Clues: the good that a business is selling • the exchange of a product for money • information about the target market • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
SOFT SKILLS 2023-12-05
Across
- MAINTAIN A ____ ATTITUDE.
- WHEN WORKING WITH A CUSTOMER, YOU WANT TO BE IN ___ OF THE CALL.
- YOU SHOULD ALWAYS GREET THE CUSTOMER AND PROVIDE YOUR FIRST ___.
- TO LISTEN ATTENTIVELY IS TO BE AN _____ LISTENER.
- TO DEMONSTRATE CONCERN FOR THE CUSTOMER IS TO HAVE ____.
- DON'T TAKE IT ____ WHEN A CUSTOMER IS ANGRY.
Down
- IF YOU CANNOT FIND THE SOLUTION, IT MAY BE TIME TO ___ THE CALL.
- IF YOU HAD A CUSTOMER ON HOLD, _____ FOR THE WAIT.
- ___ THE CUSTOMER FOR CALLING.
- THE EXCHANGING OF INFORMATION.
- INSTEAD OF SAYING YOU OR I, USE MORE COLLABORATIVE WORDS LIKE ___ OR LET'S.
11 Clues: MAINTAIN A ____ ATTITUDE. • ___ THE CUSTOMER FOR CALLING. • THE EXCHANGING OF INFORMATION. • DON'T TAKE IT ____ WHEN A CUSTOMER IS ANGRY. • TO LISTEN ATTENTIVELY IS TO BE AN _____ LISTENER. • IF YOU HAD A CUSTOMER ON HOLD, _____ FOR THE WAIT. • TO DEMONSTRATE CONCERN FOR THE CUSTOMER IS TO HAVE ____. • IF YOU CANNOT FIND THE SOLUTION, IT MAY BE TIME TO ___ THE CALL. • ...
A Challenging Crossword 2021-11-09
Across
- won week 8 of the football pool
- Kevin's favorite football team
- one of our new factories
- one of Grip's new retro cocktail-inspired cases
- CRS' newest customer: auctions _______
- celebrated their 5th anniversary at Challenger last month
- currently first place in the football pool
- Maria's favorite football team's home city
- birthday is early December
Down
- upcoming Grip campaign: _______ Christmas
- Rob's primary customer
- the newest member of the Baltimore team
- Challenger's newest factory location
- Phil's primary customer
- Glenn & Charlotte's 2021 Halloween costumes
- recently got a new puppy named Rocket
- birthday is early November
17 Clues: Rob's primary customer • Phil's primary customer • one of our new factories • birthday is early November • birthday is early December • Kevin's favorite football team • won week 8 of the football pool • Challenger's newest factory location • recently got a new puppy named Rocket • CRS' newest customer: auctions _______ • the newest member of the Baltimore team • ...
bank 2024-02-07
Across
- Machine used for deposits and withdrawals
- Loan used to buy property
- Pnc Investments
- Person at the branch who assists clients with counter transactions
- Mimi's favorite customer
- The coolest ABM
- what Livi sprays when the branch smells funky
- Product that is revolving and sometimes offers rewards
Down
- The name of our branch
- When a client puts money in an account
- Devin's favorite customer
- When a client takes money from an account
- person at the branch who assists clients with platform needs
- Our main supplier
- What incentive bankers earn
- The people we help
- Morning meeting
17 Clues: Pnc Investments • The coolest ABM • Morning meeting • Our main supplier • The people we help • The name of our branch • Mimi's favorite customer • Devin's favorite customer • Loan used to buy property • What incentive bankers earn • When a client puts money in an account • When a client takes money from an account • Machine used for deposits and withdrawals • ...
Customer Service week fun! 2022-10-16
Marketing Vocab. pg 2-23 2016-08-30
Across
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- tangible items with monetary value and satisfy your wants & needs
- the group that is identified for a specific marketing program
- a global force that affects the economy and standard of living in countries around the world
- involves having a product where customers can buy it
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- where the product or service is available
- providing customers with the goods and services they want
- the amount of money that the product or service is being sold for
- includes all businesses that buy products for use in their operation
- the exchange of a product for money
- obtaining developing, maintaining, and improving a product in response to market opportunities
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- the process of deciding how to get goods into customers’ hands
- A system that involves finding customers and keeping them satisfied
Down
- involves changings raw materials into usable goods
- involves communication with the consumer
- the good that a business is selling
- the process of dividing an entire market up inti different customer segments
- involves having a product or service available at a convenient time of year
- Gathering and analyzing information about customers, trends, and competing products
- consists of consumers who purchase goods and services for personal use
- its percentage of the total sales volume generated by all companies that compete in a given market
- the positive impact of marketing on the economy
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
- information about the target market
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
- intangible items with monetary value and satisfy your wants & needs
- how much to charge for a product to make a profit
- all people who share similar needs and wants and who have the ability to purchase a given product
30 Clues: the good that a business is selling • information about the target market • the exchange of a product for money • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
Marketing Vocab. pg 2-23 2016-08-30
Across
- intangible items with monetary value and satisfy your wants & needs
- involves communication with the consumer
- a global force that affects the economy and standard of living in countries around the world
- the positive impact of marketing on the economy
- consists of consumers who purchase goods and services for personal use
- involves changings raw materials into usable goods
- the process of dividing an entire market up inti different customer segments
- providing customers with the goods and services they want
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- information about the target market
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- its percentage of the total sales volume generated by all companies that compete in a given market
- obtaining developing, maintaining, and improving a product in response to market opportunities
- all people who share similar needs and wants and who have the ability to purchase a given product
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
Down
- how much to charge for a product to make a profit
- includes all businesses that buy products for use in their operation
- where the product or service is available
- Gathering and analyzing information about customers, trends, and competing products
- the amount of money that the product or service is being sold for
- the group that is identified for a specific marketing program
- involves having a product where customers can buy it
- involves having a product or service available at a convenient time of year
- the exchange of a product for money
- the good that a business is selling
- tangible items with monetary value and satisfy your wants & needs
- A system that involves finding customers and keeping them satisfied
- the process of deciding how to get goods into customers’ hands
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
30 Clues: information about the target market • the exchange of a product for money • the good that a business is selling • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
Chapter 10 2024-12-06
Across
- - activities that are consumed at the same time they are produced
- - the exchange of information so there is a common understanding by all participants
- -the locations and methods used to make a product or service available to the target market; determining the best ways for customers to locate obtaining used products and services of an organization
- - the availability of a service to match the demand for that service at a specific time
- - communicating information about products and services to potential customers
- -and he paid form of communication through mass media directed at identified consumers to provide information and influence their actions.
- - finding solutions to problems through carefully designed studies involving customers
- - the reasons consumers decide what products and services to purchase
- -direct individualized communication with prospective customers to assess their needs and assist them and satisfying those needs of appropriate products and services
- - something that is consumed at the same time it is produced
- - everything of business offers to satisfy customers needs
Down
- - an approach that considers the needs of customers went developing a marketing mix
- -an organizational function in a set of processes for creating communicating and delivering value to customers and for managing customer relations in Waze that benefit the organization and its stakeholders
- - person who buy products and services mostly for their own use
- -making process - the specific sequence of steps consumers follow to make a purchase
- - a specific group of customers that have similar wants and needs
- -the businesses that take part in a channel of distribution
- -the route, a product follows in the businesses involved in moving a product from the producer to the final consumer
- - something that has no physical form
- - characterized by the differences and type and quality of a service provided
- - a company’s plan that identifies how it will use marketing to achieve its goals
- -persons, companies, and organizations that buy products for the operations of a business for incorporation into other products and services or for resale to their customers
- - the blending of four marketing elements, products, distribution, price, and promotion
23 Clues: - something that has no physical form • - everything of business offers to satisfy customers needs • -the businesses that take part in a channel of distribution • - something that is consumed at the same time it is produced • - person who buy products and services mostly for their own use • - activities that are consumed at the same time they are produced • ...
Christmas Crossword 2024-12-13
Across
- A type of company whose shares cannot be bought on the stock market.
- The functional area responsible for raising awareness and encouraging sales.
- The functional area responsible for hiring, motivating and training staff.
- The functional area responsible for manufacture.
- The sector of industry that makes products, e.g. construction.
- The cost of the next best alternative foregone up when a decision is made.
- A factor of production – Equipment and machinery used in production.
- A specific target for a business to achieve.
- A business owned and controlled by one person.
- The sector of industry that provides service, e.g. marketing, banking or law.
- Someone willing to take risks to start a business.
- Someone who buys a product or service.
- The owners of a PLC or LTD businesses.
- The cost of borrowing or reward for saving money.
- The sector of industry that extracts and produces raw materials, e.g. farming.
- When personal possessions of an entrepreneur can be sold to pay business debts.
- Non-essential items that we would like but can survive without.
Down
- A legal agreement between partners.
- The functional area responsible for managing company money.
- The inputs that businesses use to provide their goods or services.
- A factor of production - the skills of entrepreneurs who create businesses.
- A limited liability company whose shares can be bought the stock market.
- A physical product.
- Anyone interested in or affected by what a business does.
- A factor of production - the number and skills of business employees.
- A business that tries to help society rather than make a profit.
- A stakeholder whose objective is good pay, good working conditions and job security.
- Someone who uses a good or service.
- When a LTD becomes a PLC and sells shares on the stock market.
- When two or more people join own and run a business.
- A general rise in prices in an economy.
- A surplus of revenue over costs.
- A shareholders portion of company profits.
- An intangible product.
- A factor of production - where a business is located and natural resources used.
35 Clues: A physical product. • An intangible product. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who uses a good or service. • Someone who buys a product or service. • The owners of a PLC or LTD businesses. • A general rise in prices in an economy. • A shareholders portion of company profits. • A specific target for a business to achieve. • ...
IS1 NetSec Newsletter Crossword Challenge #5 - AWS Direct Connect 2023-12-10
Across
- Associations that allow AWS Direct Connect connections to be linked with Transit Gateways. (7+7+11)
- Physical connection between the customer's network and AWS network in a Direct Connect location. (6+7+8)
- A Direct Connect API to help separate the connection between a MAC Security key and an AWS Direct Connect dedicated connection. (21)
- A dedicated, high-speed connection service provided by AWS to link your internal network with AWS services. (6+7)
- Create isolated connections to public AWS services or Amazon VPC with this AWS Direct Connect feature. (7+9)
- Centralized routing device facilitating the connection between multiple Virtual Interfaces and VPCs. (6+7+7)
- A dedicated and private network connection providing direct access to AWS resources. (3+8)
- Service that allows you to connect to AWS resources using a dedicated network connection. (4+11+5)
- Security feature ensuring the confidentiality and integrity of data transmitted over the AWS Direct Connect link. (4+10)
- Establish a connection between a customer's on-premises network and AWS Direct Connect location. (6+10)
- Unique identifier assigned to an Autonomous System for participating in BGP routing. (10+6+6)
- Measure of the speed at which data can be transmitted from AWS to the customer's network. (10+3+6)
- Ensures the highest level of reliability and redundancy in AWS Direct Connect connections. (7+10)
- Service provider that offers network connectivity services to AWS Direct Connect customers. (7+7+8)
Down
- The process of ending a connection between the customer's network and AWS Direct Connect. (10+11)
- A Direct Connect API that creates a hosted connection on the designated interconnect or a link aggregation group (LAG) comprising interconnects. (24)
- Unplanned maintenance events handled promptly to ensure continuous AWS Direct Connect service. (9+11)
- Combine multiple connections to increase bandwidth and provide redundancy in AWS Direct Connect. (5+7)
- Routing protocol used to exchange routing information between AWS and customer networks. (9+10)
- Measure of network usage for a specific port, crucial for billing and optimization purposes. (4+4)
- Logical representation of a connection between your network and an AWS Direct Connect location. (4+4)
21 Clues: A dedicated and private network connection providing direct access to AWS resources. (3+8) • Unique identifier assigned to an Autonomous System for participating in BGP routing. (10+6+6) • Routing protocol used to exchange routing information between AWS and customer networks. (9+10) • ...
Marketing 2024-04-08
Across
- Distribution: This strategy involves limiting the number of intermediaries authorized to sell a product in a particular area.
- Distribution: This involves using intermediaries such as wholesalers or retailers to distribute products.
- Customer: This is the end user of a product or service.
- Members: These are entities involved in the distribution process, such as wholesalers, retailers, and distributors.
- This refers to the process of making a product or service available to consumers.
- Distribution: This involves making a product available in as many outlets as possible.
- Mix: This comprises various elements such as personal selling, advertising, sales promotions, public relations, and direct marketing, used to communicate with and persuade customers.
- This is a marketing technique aimed at encouraging the purchase of a product or service.
- An acronym representing the stages Attention, Interest, Desire, and Action, often used to describe the steps a consumer goes through in the process of purchasing a product or service.
- and Mortar: This term refers to physical stores as opposed to online or virtual businesses.
- vs. Incentives: These are both tools used in promotional strategies, but one offers a direct discount while the other provides a reward for certain actions or purchases.
Down
- Distribution: This strategy involves carefully selecting intermediaries to distribute a product.
- These are intermediaries who purchase products in bulk from manufacturers and sell them to retailers.
- Allowance: This is a fee charged by retailers to stock new products.
- Distribution: This is when a company sells its products directly to customers without involving intermediaries.
- Distributing: This involves using more than one distribution channel to reach customers.
- These are entities that facilitate the distribution process between producers and consumers.
- Tie-ins: These are partnerships between two or more brands for promotional purposes.
- of Transportation: These are the various modes used to transport goods from producers to consumers, such as trucks, trains, ships, and planes.
- vs. Pull Concept: These are contrasting approaches to marketing and distribution. One involves pushing products towards consumers, while the other involves creating consumer demand that pulls products through the distribution channel.
- Programs: These are incentives offered by companies to encourage repeat purchases or continued patronage.
- Placement: This is a marketing strategy where products are placed prominently within entertainment media such as movies or television shows.
22 Clues: Customer: This is the end user of a product or service. • Allowance: This is a fee charged by retailers to stock new products. • This refers to the process of making a product or service available to consumers. • Tie-ins: These are partnerships between two or more brands for promotional purposes. • ...
Sale contracts 2022-10-06
Across
- Code Escrow- nder which a customer can access product source code
- of First Refusal (ROFR)- allows a customer to acquire the company if they make the same offer.
- Customers may hesitate on these clauses because they view them as additional work and don’t want to expose what software they use to the rest of the world.
- process by which parties that may have otherwise gone to court instead go to a third-party neutral judge who decides on the outcome.
- for Convenience- The termination of convenience clause allows them to do this. Like source code escrow and most favored customer clauses, it’s another one startups should avoid, if possible.
- Terms-what your customer should expect from your support team and what happens if they don’t meet those expectations.
Down
- establish boundaries around what the customer gets
- Favored Customer- guarantees the customer the best price the vendor gives to anyone. Apple, for example, is known to require this from vendors.
- and Payment Milestones- Some sales contracts have clauses so that you don’t get paid unless you meet certain roll-out or milestone requirements.
- provide an insurance policy for your customer in the event that they are sued for something related to their use of your product
- and remedy clauses - what your product will do and how it will work
- of Liability- set a cap on how much you, as the vendor, can be sued for.
- term- defines the length of the contract
- Provisions- Many startups are eventually acquired. If you are acquired, what does it mean for your customers? Assignment provisions set out in advance what happens to a sales contract if you are acquired.
- Use- is the foundation of strategic analytic capabilities.
15 Clues: term- defines the length of the contract • establish boundaries around what the customer gets • Use- is the foundation of strategic analytic capabilities. • Code Escrow- nder which a customer can access product source code • and remedy clauses - what your product will do and how it will work • ...
Customer Care Buzzword 2023-07-14
Across
- Satisfactory answer or settlement
- Post-purchase support
- Expression of dissatisfaction
- Written record of a customer's concern
- Exchange of information or messages
- Input or opinions given by customers
- Keeping something or someone for the long term
Down
- Representative who assists customers
- Phone queue waiting time
- Understanding and sharing feelings
- Real-time customer support channel
- Adherence to rules or regulations
- Issue's advancement to a higher level
- Incoming customer contact
- Regaining a lost customer
15 Clues: Post-purchase support • Phone queue waiting time • Incoming customer contact • Regaining a lost customer • Expression of dissatisfaction • Satisfactory answer or settlement • Adherence to rules or regulations • Understanding and sharing feelings • Real-time customer support channel • Exchange of information or messages • Representative who assists customers • ...
QCXWeek2025- Customer Experience Day 2025-10-30
Across
- Personal name for consumer
- Personal name for electrician
- Directive for CX Development process
- The full CXD process is covered in ____ steps
- What does P stand for in NPS
- Customer segment profiling used to tailor customer types in SE
- offer Touchpoint pertaining to product selection by customer
Down
- Tool developed for managing customer feedback and alerts that shows the scores
- One of the six critical touchpoints: occurs after a shipment
- Tool developed by Salesforce for managing customer data
- A score 6 is a promoter or detractor?
- Survey type that measures likelihood to recommend Schneider Electric once a year
12 Clues: Personal name for consumer • What does P stand for in NPS • Personal name for electrician • Directive for CX Development process • A score 6 is a promoter or detractor? • The full CXD process is covered in ____ steps • Tool developed by Salesforce for managing customer data • One of the six critical touchpoints: occurs after a shipment • ...
ILR Crossword 2016-05-03
Across
- Who can you transfer agents to if they have a general question?
- What needs to be entered before a policy search?
- Auto theft losses are eligible for all additional insured activities except...
- The word track that would populate in LIT for wind damage to a roof.
- Who would you assign to pick up a potential total loss at the accident scene?
- Inspection option that is dedicated to helping customers after weather event.
- The primary option for customers with a ptl located at a tow yard.
- Which screen is typically used for updating the FNI's contact information?
- what kind of assignment do you send after sending salvage assignment?
- What do you check before reading the select service word track in LIT?
Down
- The first option you would offer a customer who wanted a cash settlement (if
- Which screen would you update the role for a rental vendor and enter comments?
- The first thing you do after saving the policy on the policy details screen
- What would be the KOL for an insured losing the diamond out of a ring?
- What kind of tow will a customer get if they do not want to file a loss report?
- Designated locations where auto estimator inspectors perform estimating services.
- Who do you call if you are having problems with hardware, like phones?
- On which screen do you enter the loss location?
- Who do you refer customers to if they have a question regarding their rates?
19 Clues: On which screen do you enter the loss location? • What needs to be entered before a policy search? • Who can you transfer agents to if they have a general question? • The primary option for customers with a ptl located at a tow yard. • The word track that would populate in LIT for wind damage to a roof. • ...
vocabulary 2019-11-28
Across
- n.a sign or piece of information that helps you solve a problem or answer a question
- adj.costing no money
- n.programs you use to control what a computer does
- v.to say what you think will happen in the future
- n.the business of trying to persuade people to buy products of service
- v.to copy programs, music or other information electronically from the internet to your computer
- adj.providing or relating to teaching and learning
- v.to get better or to make something better
- n.something you enjoy doing or learning about
- n.something that you do regularly, almost without thinking of it
Down
- get things from different places and bring them together
- n.someone who buys goods or services, especially from a shop
- n.the part of your mind that creates ideas or pictures of things that are not real or that you have not seen
- adj.good at thinking of new ideas or creating new and unusual things
- v.to make somebody do something by giving them good reasons for doing it
- n.a picture, short video, song, etc. that tries to get you to buy a product or service
- v.to store sounds, pictures or information on a camera or computer so that they can be used in the future
- n.the things that are done to keep someone or something safe
- v.to influence someone or something, to cause change
- adj.not known or seen by other people
20 Clues: adj.costing no money • adj.not known or seen by other people • v.to get better or to make something better • n.something you enjoy doing or learning about • v.to say what you think will happen in the future • n.programs you use to control what a computer does • adj.providing or relating to teaching and learning • v.to influence someone or something, to cause change • ...
LAPs 2022-02-03
Across
- market services, which are intangible
- dividing customers into groups based on their response to a product
- communicating with the customers
- offering the products the customers want.
- focuses on all marketing functions, including channel management, marketing-information management, market planning, pricing, product/service management, promotion, and selling
- specific actions used to carry out strategies
- someone from whom a business buys goods or services
- putting products where they need to be
- where the customer is in his or her life
- gathering, accessing, synthesizing, evaluating, and disseminating information
- identifying, selecting, monitoring, and evaluating sales channels, also known as channel distribution
- keep customers coming back by helping them with problems they are having with products
Down
- determining and adjusting prices to maximize return and meet customers' perceptions of value
- the division of a market on the basis of its social and physical characteristics
- plan of action for achieving your goals and objectives
- monitoring and developing one or more existing products or brands
- obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities
- approximates of data
- determining how much to charge for the products
- forecasts that people make about the future
- the combination of the elements, product, price, place, and promotion
- dividing a market by where customers are living
- an objective you plan to fulfill
- data that can be verified
24 Clues: approximates of data • data that can be verified • communicating with the customers • an objective you plan to fulfill • market services, which are intangible • putting products where they need to be • where the customer is in his or her life • offering the products the customers want. • forecasts that people make about the future • ...
Promotion 2021-06-03
Across
- A deal is an inducement such as a price reduction
- promotional items or free items to consumer
- Communication that focuses on the image of the organization
- Communication to audience of product.
- Promotion that achieves its goals.
- marketer and the customer communicate in person
- used to quantify the number of engagements of a piece of content
- money paid to the intermediary who buys the product.
- company to create a marketing campaign that targets wider audiences.
- specific group who want your product or service,
- allows one to get a service or product for free or lower price
Down
- activities to create goodwill between a company and the public.
- communicates the same message to all potential customers.
- activities to entice customers to buy a
- Promotional efforts are focused on the intermediaries
- business funding an event or organization for mutual benefit.
- Communication from an organization to its customers
- use of motivational devices to promote the sale of merchandise or services.
- Promotional efforts are focused on the consumer.
- process of appealing to an entire market
- Exhibit of products of interest to a specific industry businesses that produce a particular kind of goods or services.
- discounts offered to customers who purchase.
- Nonpersonal promotion paid for by an identified sponsor
- Info about a company and its products that is in the media
- products.
- the main means of mass communication
26 Clues: products. • Promotion that achieves its goals. • the main means of mass communication • Communication to audience of product. • activities to entice customers to buy a • process of appealing to an entire market • promotional items or free items to consumer • discounts offered to customers who purchase. • marketer and the customer communicate in person • ...
fashion crossword 2022-01-05
Across
- an element of a marketing plan for a specific product or service
- an event held to show a designers showcase
- something used so that you can scan it
- an insistent request
- someone who displays a designers collection
- people who follow fashion trends after someone famous wears them
- an employee helping a customer
- children clothes for boys
- the pigmentation of something
- an advantage or profit gained from something
- producing advertisements for products
- where something flows from the lower class up to the higher class
- promoting or selling products
- when a clothing piece is rejected by people
- where prices are dropped and things are sellign for lower prices
- a plan or drawing produced to show the look of a clothing item
Down
- difference between number of imports and exports
- business costs
- orders taken before an item comes out
- promoting or putting a product or service out
- a seasonal piece of clothing
- a material most clothes are made out of
- a process to turn something white with chemicals
- a particular style
- producing something
- purchasing budget for future inventory orders
- something used to display products
- the sale of goods to a public in small quanities
- clothes for outdoors and sports
- where something flows from the upper class down to the lower class
30 Clues: business costs • a particular style • producing something • an insistent request • children clothes for boys • a seasonal piece of clothing • the pigmentation of something • promoting or selling products • an employee helping a customer • clothes for outdoors and sports • something used to display products • orders taken before an item comes out • ...
Marketing Crossword Puzzle 2016-08-29
Across
- Analysis- strength, weakness, opportunities, and threats
- target markets- targeting two different types of people
- utility- the exchange of a product for money
- utility- involves having a product where consumers buy it
- process of creating, communicating, delivering, and exchanging offerings
- market- includes all businesses that buy products for their operations
- benefits of marketing- the good things of marketing
- utility- involves changing raw materials into usable goods
- concept- idea that a business should strive to satisfy customers
- intangible items that satisfy your needs and wants
- market- the group that is identified for a specific program
- affects the economy and standard of living
- provides customers with goods and services
Down
- utility- having a product available at a certain time
- tangible items that satisfy your needs and wants
- based on costs and what competitors charge for the same product
- effort to inform people about a product or service
- segmentation- breaking down the market into smaller groups
- management- obtaining, developing, and improving a product
- market- consists of consumers who purchase goods for personal use
- utility- communication with the consumer
- all people who share similar needs and wants
- management- process of deciding how to get goods into customers' hands
- profile- lists info like age, gender, income level, etc
- the functions of marketing add value to a product
- share- its percentage of the total sales volume
26 Clues: utility- communication with the consumer • affects the economy and standard of living • provides customers with goods and services • utility- the exchange of a product for money • all people who share similar needs and wants • share- its percentage of the total sales volume • tangible items that satisfy your needs and wants • ...
Marketing Crossword Puzzle 2016-08-29
Across
- Analysis- strength, weakness, opportunities, and threats
- utility- having a product available at a certain time
- utility- involves having a product where consumers buy it
- market- consists of consumers who purchase goods for personal use
- effort to inform people about a product or service
- utility- communication with the consumer
- benefits of marketing- the good things of marketing
- utility- involves changing raw materials into usable goods
- concept- idea that a business should strive to satisfy customers
- management- obtaining, developing, and improving a product
- target markets- targeting two different types of people
- all people who share similar needs and wants
- based on costs and what competitors charge for the same product
Down
- utility- the exchange of a product for money
- provides customers with goods and services
- management- process of deciding how to get goods into customers' hands
- process of creating, communicating, delivering, and exchanging offerings
- profile- lists info like age, gender, income level, etc
- segmentation- breaking down the market into smaller groups
- market- includes all businesses that buy products for their operations
- tangible items that satisfy your needs and wants
- market- the group that is identified for a specific program
- intangible items that satisfy your needs and wants
- affects the economy and standard of living
- the functions of marketing add value to a product
25 Clues: utility- communication with the consumer • provides customers with goods and services • affects the economy and standard of living • utility- the exchange of a product for money • all people who share similar needs and wants • tangible items that satisfy your needs and wants • the functions of marketing add value to a product • ...
Royal Ascot Boxes 2014-05-14
Across
- A sandwich filling available with Afternoon Tea at Ascot (7, 3, 11)
- The side of your waistcoat you need to display your name badge (4)
- Wine that isn't sweet (3)
- The number of courses in the Royal Ascot Sit-down menu (5)
- The person you should approach to confirm service times (4)
- A type of lunch where guests are not required to sit down to eat (6)
- Used to keep sparkling wine and champagne cool (3, 6)
- A red wine grape variety (11)
- A wine bottle topper alternative to a cork (8)
- A frozen dessert made from water and fruit (6)
- How many times should you use the guest's name in conversation? (5)
Down
- The weight and feel of wine in your mouth (4)
- A white wine grape variety (10)
- Where you go through security and collect your lunch pack (10, 4)
- What we think and act (7, 10)
- The Ascot Boxes Operations Manager ((6, 7)
- A menu option available at Royal Ascot (7, 6)
- A food product made from goose or duck livers (4, 4)
- Where guests can find information about race times (4, 4)
- An Italian lemon liqueur (10)
- The colour of the magnet you display if you need a Chef to come into your box (5)
- The most important thing you can do to ensure excellent customer service (5)
22 Clues: Wine that isn't sweet (3) • What we think and act (7, 10) • A red wine grape variety (11) • An Italian lemon liqueur (10) • A white wine grape variety (10) • The Ascot Boxes Operations Manager ((6, 7) • The weight and feel of wine in your mouth (4) • A menu option available at Royal Ascot (7, 6) • A wine bottle topper alternative to a cork (8) • ...
Math Crossword 2025-04-04
Across
- The amount the customer pays for an item
- The relationship between two ratios with a constant rate
- The amount paid or earned for the use of the principle
- A payment for a service. It can be a fixed amount, a percent of the charge, or both
- The amount by which the regular price of an item is reduced
- The relationship between two ratios with a rate that is not constant
- The amount the price of an item is increased above the price the store paid for the item
- A rate in which the first quantity is compared to 1 unit of the second quantity
- A positive percentage of change
- Aka a tip, a small amount of money in return for a service
Down
- The amount the store pays for an item
- The unit rate in the problem
- A payment equal to a percent of the amount of goods or services that an employee sells for the company
- A ratio that compares the accuracy of an estimate to the actual amount
- A negative percentage of change
- A ratio that compares the change in a quantity to the original amount
- An additional amount of money charged on items that people buy
- The amount of money deposited or borrowed
- An amount by which the regu.ar price of an item is reduced
- The positive difference between the estimate and the actual amount
20 Clues: The unit rate in the problem • A negative percentage of change • A positive percentage of change • The amount the store pays for an item • The amount the customer pays for an item • The amount of money deposited or borrowed • The amount paid or earned for the use of the principle • The relationship between two ratios with a constant rate • ...
Business words 2024-11-13
Across
- to put a new product or service on a market
- not having the ability to do something as it should be done
- a large board for advertisements in an outside public place
- as good as or better than others of a comparable nature
- something causing harm
- A particular method to send or deliver something
- knowledge that something exists, or understanding of a situation or subject at the present time based on information or experience
- somethig very comfortable but very expensive
- a vehicle which can use two or more sources of power
- an agreement, usually between two armies, to stop fighting in order to allow discussions about peace
Down
- type of navigation, which using satellites
- an extra amount of money that you earn in your job every time you sell a product or get a new customer
- The amount of space in which you can stretch your legs
- to say or think that someone or something is responsible for an accident, problem or bad situation:
- to regularly check something or watch someone in order to find out what is happening
- a helpful or good effect, or something intended to help
- additional objects, equipment, decorations, etc. that make something more useful or attractive
- an important part or aspect of a product or service
- some form of power
- A list of things to be discussed at a formal meeting
20 Clues: some form of power • something causing harm • type of navigation, which using satellites • to put a new product or service on a market • somethig very comfortable but very expensive • A particular method to send or deliver something • an important part or aspect of a product or service • A list of things to be discussed at a formal meeting • ...
ALC - BOOK 2 - Unit 5 - We're going to the airport - Part 2 2024-12-17
Across
- a company that provides service of air transportation
- an expression used to mean "it's OK". (3W)
- a device used to make distant calls
- question meaning "tell me the flight you will take" (5W)
- an office where trips and vacation packages are arranged (2W)
- a big bouble door through which people enter an area
- the act of arriving or getting to a place
- a question to know about the price to pay (4W)
- what your turn to open a door
- the act of leaving away, leaving or taking off
Down
- the act of flying, "fly" is a verb but this is the noun
- a journey, when you go out of the city to take a holiday
- an object that people can push to start a function
- short for "telephone"
- someone who works in a travel agency helping people to travel (2W)
- a client, a person who pays to get a product or service
- to reach a place, to get to a place
- a special "box" where you put what you will carry with you
- the act of getting a place, seat or room reserved
- a timetable that informs about flights which arrive or depart
- a piece of rigid paper that people use to travel
- a building where people go to take an airplane
22 Clues: short for "telephone" • what your turn to open a door • to reach a place, to get to a place • a device used to make distant calls • the act of arriving or getting to a place • an expression used to mean "it's OK". (3W) • a building where people go to take an airplane • a question to know about the price to pay (4W) • the act of leaving away, leaving or taking off • ...
D2D Crossword 2022-05-17
Across
- Maximum duration of a seasonal suspend for an account is up to __ months.
- Contingency when OM is down.
- Order type for an existing customer placing a winback mobility order.
- A period within which if customer cancels their new BRS services they; they don't pay and early termination fee.
- The name given to the HP number when we place internet single order/ orders without HP.
- The name of the button on the billing page we click on to add paper billing.
- A service provider we can port HP, TV and internet from.
- When a the $40.55 HP credit does not populate in OM for a trio order with HP.
- An Ontario OBA that qualifies for no term on a new TV order.
Down
- Price of adding the French add on is $__ (spell the value)
- The only Polish channel offered with Fibe TV Programming.
- The new Fibe TV box can record up to __ programs simultaneously.
- An address that qualifies for Fibe 100 for internet uno order but only Fibe 50 if ordering a triple.
- Number of email addresses one Bell account can create.
- Mobility device tier that qualifies for the $200 hardware offer for existing BRS customers.
- What does street type BLVD stand for?
- RGU stands for Revenue _____ Unit.
- Insurance on the HP, seen under others section for existing HP accounts.
- Name of the one source document to pull up Mobility device price list.
19 Clues: Contingency when OM is down. • RGU stands for Revenue _____ Unit. • What does street type BLVD stand for? • Number of email addresses one Bell account can create. • A service provider we can port HP, TV and internet from. • The only Polish channel offered with Fibe TV Programming. • Price of adding the French add on is $__ (spell the value) • ...
Types of Business Contracts/Agreements 2022-02-25
Across
- legally transfers ownership of the rights of an employee’s work during the period of employment to the employer
- legal agreement between a company or business—franchisor—and a franchisee outlining the rights and obligations of both parties
- prevents an employee from competing with their former employer for a given period
- written business agreement between parties declaring consensus towards a common agenda and achieving mutual goals
- when someone borrows a loan and waives the ownership rights of their collateral if they default on the loan
- allows other parties to use an inventor’s service or product for a share of the profits
- legal document that parties use when transferring materials or information between them.
- enter into this agreement when two or more people pool their contributions and spell out their roles in the establishment
- formal letter ending the employment relationship between an employer and an employee
- agreement between a business owner and a seller where the former commits to buying items at a certain price
Down
- type of business agreement between users and owners of websites, software, and mobile applications
- aka sales agreement - transfers property between two parties
- written business agreement by a seller guaranteeing to repair or replace parts of a product or redo a service if certain conditions aren’t met
- a separate legal document that revises an existing business agreement
- agreement contract entered between an enterprise and a customer
- agreement occurs when a licensor agrees to transfer IP rights to a licensee, allowing them to use certain or all aspects of the IP for their use
- agreements are business agreements between a company and users who agree to use its product or service before its official launch
- agreement that defines the relationship between an employer and employees
- lay out the scope, obligations, and deadlines of independent contractor work
- bars parties like employees, vendors, suppliers, and independent contractors from sharing confidential or proprietary business information with people outside the business
- aka release of liability agreement-holds that an individual agrees to indemnify another person for burden, damage, or loss when providing a service or product
21 Clues: aka sales agreement - transfers property between two parties • agreement contract entered between an enterprise and a customer • a separate legal document that revises an existing business agreement • agreement that defines the relationship between an employer and employees • lay out the scope, obligations, and deadlines of independent contractor work • ...
Marketing Vocab. pg 2-23 2016-08-30
Across
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- providing customers with the goods and services they want
- information about the target market
- the group that is identified for a specific marketing program
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
- obtaining developing, maintaining, and improving a product in response to market opportunities
- a global force that affects the economy and standard of living in countries around the world
- the good that a business is selling
- all people who share similar needs and wants and who have the ability to purchase a given product
- includes all businesses that buy products for use in their operation
- involves having a product or service available at a convenient time of year
- how much to charge for a product to make a profit
- consists of consumers who purchase goods and services for personal use
- where the product or service is available
- the exchange of a product for money
- involves communication with the consumer
- Gathering and analyzing information about customers, trends, and competing products
- the amount of money that the product or service is being sold for
Down
- its percentage of the total sales volume generated by all companies that compete in a given market
- tangible items with monetary value and satisfy your wants & needs
- the process of deciding how to get goods into customers’ hands
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- involves having a product where customers can buy it
- involves changings raw materials into usable goods
- the process of dividing an entire market up inti different customer segments
- A system that involves finding customers and keeping them satisfied
- intangible items with monetary value and satisfy your wants & needs
- the positive impact of marketing on the economy
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
30 Clues: information about the target market • the good that a business is selling • the exchange of a product for money • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
Marketing in-class assignment 1 2023-07-21
Across
- An attention-grabbing statement used to advertise or promote a brand's products and services.
- The means of communication in which a product, brand or service is promoted to a viewership in order to attract interest, engagement, and sales.
- A person or organization that buys goods or services from a store or business.
- The act of mentioning a brand/business/person in the media.
- The graphic symbol used by your company which allows it to be recognized by your audience.
- The process of creating a strong, positive perception of a company, its products or services in the customer’s mind.
- The difference between a potential client's evaluation of the benefits and cost of your products or services when compared to others in the market.
- The group of consumers or organizations that is interested in the product, has the resources to purchase the product, and is permitted by law and other regulations to acquire the product.
- A type of product manufactured by a particular company under a particular name.
- Means of sending or receiving information, verbally and non-verbally.
Down
- The marketing term that defines the degree to which consumers recognize a product by its name.
- The practice of dividing your target market into approachable groups.
- Intangible item offered for sale.
- Creating a strategy in building, growing, keeping existing customers, and rewarding them as needed.
- A strategic sequence of steps and activities that promote your company's product or service, with a specific goal in mind.
- Any type of marketing communication used to inform target audiences of the relative merits of a product, service, brand or issue, most of the time persuasive in nature.
- The channel, or the route, through which goods move from the source to the final user.
- The study of consumers including individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services.
- A tangible item offered for sale.
- The main means of mass communication (broadcasting, publishing, and the internet) regarded collectively.
20 Clues: Intangible item offered for sale. • A tangible item offered for sale. • The act of mentioning a brand/business/person in the media. • The practice of dividing your target market into approachable groups. • Means of sending or receiving information, verbally and non-verbally. • A person or organization that buys goods or services from a store or business. • ...
Take 5 Recap 7/25 - 8/1 2019-08-01
Across
- If customer has not purchased aligners and is interested in purchasing Nighttime Aligners ______ the call to Sales.
- Once the customer has made their impression they will need to _____ it with cool water.
- You can now us the term ______ instead of "Licensed Dentist or Orthodontist" or "Registered Orthodontist."
- Please email the case # to Sabrina if UK customers are missing return labels for their _________ kits.
- There is a new _______ for Nighttime Clear Aligners. It is NCA.
- We are no longer using the _______ Dental Email.
- Please make sure you are telling customers who have questions about Nighttime Clear Aligners that they need to be worn for 10 __________ hours.
- If a Customer is in treatment and has questions about ______ to Nighttime Clear Aligners, please transfer them to the Dental Team.
Down
- Please only transfer to SmileShops for help with ____________.
- If you do not see NCA as an option when placing an order, then you can click the option under Case ____________.
- The customer needs to boil the ____ for 90 seconds.
- All adjustments/discounts for United Healthcare must be _________ to RCM.
- The new IK that was only for purchase on 7/31 was ____ & Bite.
- QA will now start __________ points for verifying a Customers account with the email address.
- Make sure to review the ______ Legal Process in Truth Fairy to make sure you know the proper time to escalte customers to Advanced Customer Care.
- The customer needs to let the boiled tray cool for 3 ________.
- We have a 96% _____ Reviews across SmileShops!!
- The Nighttime Clear aligners are the same ______ as regular aligners.
18 Clues: We have a 96% _____ Reviews across SmileShops!! • We are no longer using the _______ Dental Email. • The customer needs to boil the ____ for 90 seconds. • Please only transfer to SmileShops for help with ____________. • The new IK that was only for purchase on 7/31 was ____ & Bite. • The customer needs to let the boiled tray cool for 3 ________. • ...
Providing Telephone Customer Service 2023-02-08
5 Clues: Telephone skills are • Don't let the phone ring how many times • Speaking fast and loud makes you come off as • When your customer feels understood, they feel • You should always wait for the customer to first
Puzzle Design 2021-04-11
Across
- สถานที่
- การกำหนดลักษณะของกลุ่มเป้าหมายที่ผ่านการวิเคราะห์จาก เพศ ลักษณะนิสัย งานที่ทำ พฤติกรรมการใช้ชีวิต
- การแบ่งลูกค้าออกเป็นกลุ่มย่อยที่แตกต่างกัน
- จำนวนเงินที่ใช้ในการแลกเปลี่ยนเพื่อให้ได้มาซึ่งผลิตภัณฑ์
- ส่วนลด
- การขนส่ง
- การเจริญเติบโตของยอดขาย
- สินค้าที่ผู้ซื้อซื้อไปดพื่อใช้ในการผลิต ประกอบ หรือแปรสภาพ โดยมีวัตถุประสงค์เพื่อนำไปจำหน่ายต่อ
- สถานที่สำหรับวาง จัดเก็บ พัก กระจายสินค้าคงคลัง
- เป็นธุรกิจเกี่ยวกับการผลิตหรือตัวแทนจำหน่ายสินค้าเพื่อการอุปโภคบริโภคต่างๆ
- การโฆษณา
- การตลาดทางตรง
Down
- การออกแบบสถานที่ และเครื่องมืออุปกรณ์เพื่อเคลื่อนย้ายวัสดุในกระบวนการผลิต
- การดึงให้ลูกค้าสนใจสินค้าของเรา
- นวคิดที่นำไปสู่ความสำเร็จในการสร้างความพึงพอใจแก่ลูกค้า
- โซ่อุปทาน
- ส่วนแบ่งทางตลาด
- คือการตลาดออนไลน์ที่ใช้คนที่มีชื่อเสียงในการโฆษณาสินค้า
- เป็นสินทรัพย์ดิจิทัลซึ่งออกแบบให้เป็นสื่อกลางการแลกเปลี่ยน
- ผู้ค้าส่ง
- ผลิตภัณฑ์
- การขายตรง
- การประเมินและเลือกส่วนตลาดส่วนใดส่วนหนึ่ง
- ผู้ค้าปลีก
- การผลักที่เป็นการผลักสินค้าออกไปหาลูกค้า
25 Clues: ส่วนลด • สถานที่ • การขนส่ง • การโฆษณา • โซ่อุปทาน • ผู้ค้าส่ง • ผลิตภัณฑ์ • การขายตรง • ผู้ค้าปลีก • การตลาดทางตรง • ส่วนแบ่งทางตลาด • การเจริญเติบโตของยอดขาย • การดึงให้ลูกค้าสนใจสินค้าของเรา • การผลักที่เป็นการผลักสินค้าออกไปหาลูกค้า • การประเมินและเลือกส่วนตลาดส่วนใดส่วนหนึ่ง • การแบ่งลูกค้าออกเป็นกลุ่มย่อยที่แตกต่างกัน • สถานที่สำหรับวาง จัดเก็บ พัก กระจายสินค้าคงคลัง • ...
ACRONYMS 2023-08-15
Across
- BILLING ACCOUNT NUMBER
- BRING YOUR OWN SIM
- EQUIPMENT INSTALLMENT PLAN
- ADD A LINE
- CALL RESOLUTION TIME
- DISHONORED CHECK
- MONTHLY RECURRING CHARGE
- FIRST CALL RESOLUTION
- NUMBER TRANSFER CENTER
- PRIMARY INDICATOR
Down
- BILLING RESPONSIBLE PARTY
- NEXT BEST ACTION
- CUSTOMER SATISFACTION
- EMBEDED SIM CARD
- CHANGE OF RESPOSIBILITY
- DELINQUENT DOLLARS COLLECTED
- MOBILE DEVICE UNLOCK
- CUSTOMER PROPRIETARY NETWORK INFORMATION
- FEDERAL COMMUNICATION COMMISSION
- PRIMARY ACCOUNT HOLDER
20 Clues: ADD A LINE • NEXT BEST ACTION • EMBEDED SIM CARD • DISHONORED CHECK • PRIMARY INDICATOR • BRING YOUR OWN SIM • CALL RESOLUTION TIME • MOBILE DEVICE UNLOCK • CUSTOMER SATISFACTION • FIRST CALL RESOLUTION • BILLING ACCOUNT NUMBER • NUMBER TRANSFER CENTER • PRIMARY ACCOUNT HOLDER • CHANGE OF RESPOSIBILITY • MONTHLY RECURRING CHARGE • BILLING RESPONSIBLE PARTY • EQUIPMENT INSTALLMENT PLAN • ...
Chapter 13: Marketing in Today's World 2013-02-04
Across
- the process of creating, promoting and presenting a product or service to meet wants and needs of consumers
- a group of customers who share coomon wants and needs
- involves one or more intermediaries
- to build and maintain relationships with their customers
- helps companies focus on the people most likely to buy their goods or services
Down
- a pathway to direct products to consumers
- involves dtermining the wants and needs of customers and providing them more efficiently and effectively than competitors
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
- occirs when goods or services are sold from the producer directly to the customer
- are facts about population
- is the division of the market for a product into groups of customers who have the same neesa and traits
- the gathering and analysis of information on the size, location, and makeup of market
- consists of four basic marketing strategies: product, place, price, and promotion.
- a product means to offer it in limited market for a limited time
14 Clues: are facts about population • involves one or more intermediaries • a pathway to direct products to consumers • a group of customers who share coomon wants and needs • to build and maintain relationships with their customers • a product means to offer it in limited market for a limited time • ...
USAS Request 2024-08-21
Across
- The _______ Process Owner is the HR Specialist/Assistant that has oversight for the overall recruitment.
- _______ associated with the position description indicated in the request.
- New Vacancy, Additional Selection, or Onboard New Hire is the Request _____.
- An employee's occupational _____.
- The Request _______ is formatted as Position#-DeptID-MSS Request Approval Date.
- The Requesting _________ is made up of the Location-POID-StationNumber.
- ____ Plan is a particular table or array of pay rates prescribed by law or other authoritative source that establishes the basic pay rates for certain employees.
- The level the position is being recruited for is listed as the _______.
- Position ______ displays the position title as transmitted from HR∙Smart.
- Position ______ Number displays the PD number for each position description included with the request.
Down
- the date the request for recruitment is approved by the Service Chief in Manager Self Service (MSS). (four words)
- The date the HR Recruiter approves the action from the Recruitment Dashboard in MSS. (four words)
- Request ______ display the assigned data tags for specific appointing authorities and/or mission critical occupations.
- Reports To name
14 Clues: Reports To name • An employee's occupational _____. • The Requesting _________ is made up of the Location-POID-StationNumber. • The level the position is being recruited for is listed as the _______. • Position ______ displays the position title as transmitted from HR∙Smart. • _______ associated with the position description indicated in the request. • ...
Marketing 2015-06-11
Across
- This 4 P consists of advertising, sales promotion and publicity.
- A phrase used to market a product.
- Information collected by a researcher for a specific purpose.
- A particular group of consumers at which a product or service is aimed.
- Study of people characteristics: age, ethnicity, gender or family life style to create a consumer profile.
- The idea that a business or organization must consider both its potential customers and its competitors in every important business decision.
- This 4 P includes research, product development, packaging and branding.
- A person who uses a product.
- Products used in business to make other products.
- A person who oversees the care of another.
- This 4 P includes physical distribution, storage, inventory management and channel selection.
Down
- When two or more companies agree to support one another's brands in certain business ventures.
- Five stages: introduction, growth, maturity, decline and decision point.
- A symbol used on a brand's products.
- A term that describes the planning, pricing, distribution and selling of a product or service.
- This city in Canada is known for their test marketing.
- The amount of the market that a product controls.
- A name, term, slogan or logo used to identify the product of a company.
- Kids that were born between 1946-1962.
- A theory in psychology with 5 stages of growths in human. (self-actualization, esteem, love/belonging, safety and physiological)
- This 4 P consists of developing a pricing strategy.
- The first brand when thinking about a specific product category.
- Products placed next to the cash register.
- Someone who buys a product or service.
- The process of making a product or service available for use by a consumer.
- A smaller part of a larger market consisting of customers grouped by characteristic shared by others in their group.
- Information that has been gathered from sources that have been published or gathered previously.
- The amount of money made by a company after it subtracts the variable costs of that product from its selling price.
- Selling goods or services from a home country to another.
29 Clues: A person who uses a product. • A phrase used to market a product. • A symbol used on a brand's products. • Kids that were born between 1946-1962. • Someone who buys a product or service. • Products placed next to the cash register. • A person who oversees the care of another. • The amount of the market that a product controls. • ...
Marketing Vocab. pg 2-23 2016-08-30
Across
- how much to charge for a product to make a profit
- intangible items with monetary value and satisfy your wants & needs
- the exchange of a product for money
- the good that a business is selling
- a global force that affects the economy and standard of living in countries around the world
- consists of consumers who purchase goods and services for personal use
- includes all businesses that buy products for use in their operation
- the positive impact of marketing on the economy
- information about the target market
- providing customers with the goods and services they want
- where the product or service is available
- all people who share similar needs and wants and who have the ability to purchase a given product
- the amount of money that the product or service is being sold for
- involves having a product or service available at a convenient time of year
- involves changings raw materials into usable goods
Down
- obtaining developing, maintaining, and improving a product in response to market opportunities
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- tangible items with monetary value and satisfy your wants & needs
- the process of dividing an entire market up inti different customer segments
- involves communication with the consumer
- the group that is identified for a specific marketing program
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- A system that involves finding customers and keeping them satisfied
- its percentage of the total sales volume generated by all companies that compete in a given market
- the process of deciding how to get goods into customers’ hands
- involves having a product where customers can buy it
- Gathering and analyzing information about customers, trends, and competing products
30 Clues: the exchange of a product for money • the good that a business is selling • information about the target market • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
Marketing Terms 2021-11-24
Across
- the overall thoughts on the company from word of mouth
- the company uses the same resources to produce more or better products or services
- activities preformed to suppor the sale of a product
- product marketing all over the world
- a department within a compant tht supports the creation of new products
- the cost of a product after all transportation, handling, currency exchange rates, and import charges have been included
- a sustainable competitive advantage creating good relationship with customers making them loyal to the company
- the ability to be maintained
- the amount of the market that a product controls
- the amount of money left over from the sale of goods after all expenses have been paid
- the feature or beneit of a product or service that connot be duplicated by any other product or service
- having a lower cost on a product or service to gain the advantage over the market
- segment part of the market defined by a specific characteristic
- a similar company or product that is working against the company
- making some activity easier or more comfortable
Down
- all the products or services that compete with one another for the consumers' money within a specific category
- a business that is the only supplier of a good or service making them control the entire market
- offering a greater selection of services
- when there are a small number of large companies each with a bit of market control
- an economic system that permits profit, competition and private property
- a small section of a market
- companies that advertise their products want to place their brands in the minds of consumers to create brand awareness
- using each transaction with a customer to build trust and brand loyalty
- shared control of a new business between two or more separate companies for mutual benefit
- not able to be maintained
- what the product looks like and what it does
- taxes on iported goods, increasing the price of these products within the market
27 Clues: not able to be maintained • a small section of a market • the ability to be maintained • product marketing all over the world • offering a greater selection of services • what the product looks like and what it does • making some activity easier or more comfortable • the amount of the market that a product controls • activities preformed to suppor the sale of a product • ...
Unit 21: Innovation, Information, and the Networked Economy 2022-04-15
Across
- The fixed costs of the production of a knowledge-intensive good or service
- The decrease in an innovator’s profits after patent expires, leading to replicated products and more competitive pricing
- gives innovators the legal right to sue others who imitates their product as long as they have created the original
- the application or introduction of new technology or method for doing something that keeps a company competitive and meets customer demands
- Goods and services that are typically used together
- a system that helps innovators turn their ideas into a product or service that’s on the market
- profits in excess of the opportunity cost of capital that an innovator gets by introducing a new technology, organizational form, or marketing strategy
- Shows the relationship between innovation and societal benefits from a patent’s duration
- knowledge that can be recorded to duplicate elsewhere
- the legal owner of a logo, a name/title, or a registered design; the legal right to exclude other producers/groups from using it to identify their products
- the development of new methods of production and products
- Goods and services that are similar to each other and can be replaced with one another
- the development or introduction of of a new, improved good or service
- Competition where economies of scale give the firm with the largest share of the market a commanding competitive edge
Down
- improves an existing product or process cumulatively
- knowledge that can’t be recorded (skills, judgements, nuances)
- An external effect of one person’s action on another, occurring because the two are connected in a network
- "A matching market is a market in which prices don’t do all the work. You also have to be chosen.”
- a market that acts as a median for buyers and sellers
- Creating an intellectual work (i.e. books, music, choreography, visual arts) and having the legal right to exclude other producers from recreating/copying, adapting, and selling it
- brand new technology that had not been previously available
- Average cost falls when more units of a good/service are produced
- the spread of invention throughout the economy
23 Clues: the spread of invention throughout the economy • Goods and services that are typically used together • improves an existing product or process cumulatively • a market that acts as a median for buyers and sellers • knowledge that can be recorded to duplicate elsewhere • the development of new methods of production and products • ...
Unit 1 2023-09-18
Across
- The sector of industry that extracts and produces raw materials, e.g. farming.
- A factor of production - where a business is located and natural resources used.
- When a LTD becomes a PLC and sells shares on the stock market.
- A factor of production - the skills of entrepreneurs who create businesses.
- A type of company whose shares cannot be bought on the stock market.
- The owners of a PLC or LTD businesses.
- A surplus of revenue over costs.
- A business that tries to help society rather than make a profit.
- A shareholders portion of company profits.
- When personal possessions of an entrepreneur can be sold to pay business debts.
- Non-essential items that we would like but can survive without.
- The functional area responsible for hiring, motivating and training staff.
- Someone who uses a good or service.
- A business owned and controlled by one person.
- An intangible product.
Down
- When two or more people join own and run a business.
- A limited liability company whose shares can be bought the stock market.
- A specific target for a business to achieve.
- The functional area responsible for managing company money.
- The inputs that businesses use to provide their goods or services.
- A factor of production - the number and skills of business employees.
- The cost of the next best alternative foregone up when a decision is made.
- A factor of production – Equipment and machinery used in production.
- The functional area responsible for raising awareness and encouraging sales.
- The sector of industry that provides service, e.g. marketing, banking or law.
- A legal agreement between partners.
- The functional area responsible for manufacture.
- The cost of borrowing or reward for saving money.
- The sector of industry that makes products, e.g. construction.
- A general rise in prices in an economy.
- Someone willing to take risks to start a business.
- Someone who buys a product or service.
- Anyone interested in or affected by what a business does.
- A stakeholder whose objective is good pay, good working conditions and job security.
- A physical product.
35 Clues: A physical product. • An intangible product. • A surplus of revenue over costs. • A legal agreement between partners. • Someone who uses a good or service. • The owners of a PLC or LTD businesses. • Someone who buys a product or service. • A general rise in prices in an economy. • A shareholders portion of company profits. • A specific target for a business to achieve. • ...
Contemporary Marketing Ch. 4 2025-03-17
Across
- A high-tech scam that uses e-mail or pop-up messages that claim to be from familiar businesses such as banks, Internet service providers, or even government agencies.
- The process of encoding data for security purposes.
- The buying and selling of products online.
- The percentage of visitors to a website who make a purchase.
- Secure internal networks that help companies share information among employees, no matter the number or location.
- How much time users spend on site and which pages they visit.
- Using the Internet to provide services to customers and communicate with employees and business partners.
- Business conducted directly between the business and a consumer.
- Website strategies designed to increase the size of each customer transaction and encourage repeat visits by the customer.
Down
- The process of marketing goods and services over the Internet by utilizing digital tools.
- Conflicts among producers, wholesalers, and retailers.
- The overall experience customers have when visiting a website.
- The number of individuals who visit a website.
- The total cost of each sale.
- Delivering more relevant marketing messages to customers based on event triggers.
- The percentage of users that click on an ad.
- A secure website where a company and its suppliers share all types of data, from product design through order delivery.
- Transactions that happen between organizations.
- Secure networks used for e-business and accessible through the firm’s website by external customers, suppliers, or other authorized users.
19 Clues: The total cost of each sale. • The buying and selling of products online. • The percentage of users that click on an ad. • The number of individuals who visit a website. • Transactions that happen between organizations. • The process of encoding data for security purposes. • Conflicts among producers, wholesalers, and retailers. • ...
Les gens 2024-07-10
30 Clues: man • boy • girl • baby • woman • adult • child • father • sister • parent • mother • brother • guest (f) • colleague • guest (m) • friend (f) • friend (m) • grandmother • grandparent • grandfather • stranger (f) • teenager (f) • customer (m) • passerby (m) • teenager (m) • stranger (m) • passerby (f) • customer (f) • neighbour (f) • neighbour (m)
Week 1 Knowledge recall 2024-05-09
Across
- WHAT CORE VALUE IS COMMITTED TO OUR CUSTOMERS, AND EMPLOYEES
- TYPE OF NOTE CUSTOMER CARE ENTERS
- A DEPARTMENT WITHIN THE PARENT ACCOUNT
- ANOTHER NAME FOR SCREENS IN D365
- STAGE OF AN ORDER WHEN IT IS SENT TO THE WAREHOUSE
- THE NAME OF THE APPLICATION WHERE SH STORES ORDERS
- ANOTHER TERM FOR CREDIT CARD
- A LEGAL BINDING DOCUMENT BETWEEN SH AND THE END USER
- THE BAR AT THE TOP OF THE INTERFACE IN D365
Down
- NAME OF THE NAVIGATION SECTION IN D365 THAT PROVIDES QUICK ACCESS FOR THE END-USER
- WHO IS CONFERENCE ROOM 4 NAMED AFTER
- WHO IS THE CX OPERATIONS MANAGER
- HOW CC COMMUNICATES WITH PRODUCT MANAGEMENT
- WHERE WE WOULD LOCATE A CUSTOMER PHONE NUMBER ON AN ORDER IN D365
- WHO ENSURES BUDGET REQUIREMENTS ARE MET AT THE SCHOOL LEVEL
- STAGE OF AN ORDER WHEN A CUSTOMER RECEIVES A BILL
- WHAT IS A CUSTOMER TYPE
17 Clues: WHAT IS A CUSTOMER TYPE • ANOTHER TERM FOR CREDIT CARD • WHO IS THE CX OPERATIONS MANAGER • ANOTHER NAME FOR SCREENS IN D365 • TYPE OF NOTE CUSTOMER CARE ENTERS • WHO IS CONFERENCE ROOM 4 NAMED AFTER • A DEPARTMENT WITHIN THE PARENT ACCOUNT • HOW CC COMMUNICATES WITH PRODUCT MANAGEMENT • THE BAR AT THE TOP OF THE INTERFACE IN D365 • ...
AME's Team Building Event 2015-06-02
Across
- How many employees are working at AME longer than 10 years (excluding internships period)?
- Which customer is located in Kunzelsau?
- How many offices are located on the second floor of Esp 100?
- In which year should AME achieve its goal of EUR 30 million turnover? 20..
- How many desks are located on the second floor of Esp 119?
- Which department is integrated in the RD&D department in 2012?
- How many employees are younger than 20 years (inclusive internships and external workers)?
- In which month is Esp 119 officially opened?
- Which customer had the highest turnover at AME in 2014?
Down
- In which month will the second part of the new production line arrive at AME?
- What is the average age at AME (inclusive internships and external workers)?
- What was the second number of the former location of AME?
- In which year produced AME her first product on the SMD line? 20….
- Which customer has a product called "Qbox"?
- Which percentage of total FTE are working at the department RD&D?
- Which customer had the highest turnover at the RD&D department in Q1 2015?
- Which customer is nowadays part of ABB?
17 Clues: Which customer is located in Kunzelsau? • Which customer is nowadays part of ABB? • Which customer has a product called "Qbox"? • In which month is Esp 119 officially opened? • Which customer had the highest turnover at AME in 2014? • What was the second number of the former location of AME? • How many desks are located on the second floor of Esp 119? • ...
CXclusive 2025-01-15
Across
- BECK FADE - What customers say when they want you to listen (8)
- OUT TO PINCH - Every moment a customer interacts with your brand (10)
- IDEAL MOSAIC - platforms suitable to customer interaction and engagement (6,5)
- ALSO PRIZE NATION - CX that feels like it was made just for you (15)
- INTERNOTE - Keeping your customers coming back (9)
- DEFINE COLT - When a bot solves the query without agent intervention (10)
- TIGER NATIONS - tech that ties your tools together for seamless operations (12)
Down
- CALM IN TOP - An expression of dissatisfaction that seeks resolution (9)
- THAT COB - The AI that talks back and solves problems (7)
- YEP MATH - The CX skill that says, ‘I get you’ (7)
- CAN ISOLATE - When customer issues climb the ladder for extra help (10)
- PSN - Abbreviation that denotes a customer loyalty metric (3)
- RUNCH - The rate at which customers leave your brand (5)
- TRUE APK - A CX partner your customers will thank you for! (7)
- LEMON N CHAIN - CX that’s consistent across every platform (11)
- ACTS - The score that measures customer happiness (4)
- NO SPARE - A face for your target audience segment (7)
17 Clues: YEP MATH - The CX skill that says, ‘I get you’ (7) • INTERNOTE - Keeping your customers coming back (9) • ACTS - The score that measures customer happiness (4) • NO SPARE - A face for your target audience segment (7) • RUNCH - The rate at which customers leave your brand (5) • THAT COB - The AI that talks back and solves problems (7) • ...
ABC's of Email Success 2017-04-24
Across
- Use this when referring to policy or product info.
- "What I can do is..."
- It's what the B stands for, the first half.
- It's what the B stands for, the second half.
- It's what you do when you provide steps to resolve their concern.
- Reading these in RNT and CST will help you understand your customer better.
Down
- It's what the A stands for.
- Do this for grammar, spelling, and clarity.
- Five-word greeting when Acknowledging the customer.
- It's what the C stands for.
- How you sign-off, not Sincerely.
- Insert the bitly to this in your email before providing troubleshooting steps.
- Include one of these solutions to promote one-touch resolution.
- Two-word greeting when Acknowledging the customer.
- This kind of statements helps you connect with the customer.
- Ask customers to do this if solutions worked.
- Do this to ensure you understand the customer's concern.
17 Clues: "What I can do is..." • It's what the A stands for. • It's what the C stands for. • How you sign-off, not Sincerely. • Do this for grammar, spelling, and clarity. • It's what the B stands for, the first half. • It's what the B stands for, the second half. • Ask customers to do this if solutions worked. • Use this when referring to policy or product info. • ...
recognition task 2018-02-23
Across
- What we must deliver in the evaluation environment
- There you can see reflected the effort of the works.
- We can find notifications from the tutor and colleagues
- You can find the meaning of words
Down
- Environment where you find the links
- You can find the date of delivery of works
- Place where you can interact with classmates and tutors
- Acronym for the customer service system
8 Clues: You can find the meaning of words • Environment where you find the links • Acronym for the customer service system • You can find the date of delivery of works • What we must deliver in the evaluation environment • There you can see reflected the effort of the works. • Place where you can interact with classmates and tutors • ...
KNOW YOUR CUSTOMER 2013-04-26
Across
- ALWAYS OVERDRAWN ALWAYS ALWAYS ALWAYS
- ALWAYS BUSTLES THROUGH IN A HURRY TO GET HER CHANGE ORDER
- DEPOSITS A LOT OF QUARTERS AND COMES EVERY DAY
- THINKS PEOPLE ARE STEALING HER MONEY
- ZORA'S OWNERS NAME
- CASHES A SAVINGS BOND EVERY MONTH
- BRINGS INFANT, DOG AND CHILD IN TO VISIT
- DRINKS COFFEE AND TALKS ABOUT WORKING OUT
- THE NICEST CUSTOMER IN THE WHOLE WORLD
Down
- WEARS HIS BACKPACK AND AWAYS SAYS, "WHO WANTS ME?!"
- NEEDS BALANCE WRITTEN BIG AT END OF WITHDRAWL
- DOESN'T GET CHARGED STMT FEE DUE TO INDEP GOLD ACCOUNT
- ONLY WANTS TISHA TO HELP HIM
- RECEIPTS MUST ALWAYS BE STAPLED TO DEPOSIT SLIPS
- ALWAYS REQUESTS 50'S
- HAS SAME MARY JANE VELCRO SHOES AS R RANKE
- CRAZY CLOTHES AND CRAZY TRANSACTIONS
- ALWAYS PULLS DEPOSITS OUT OF HIS SLEEVE
- SHAVES ONCE A MONTH
- SMILES LIKE HARRY ON HARRY AND THE HENDERSONS
- HAS SEE THROUGH UNDERWEAR AND DIRTY MONEY TO DEPOSIT
21 Clues: ZORA'S OWNERS NAME • SHAVES ONCE A MONTH • ALWAYS REQUESTS 50'S • ONLY WANTS TISHA TO HELP HIM • CASHES A SAVINGS BOND EVERY MONTH • CRAZY CLOTHES AND CRAZY TRANSACTIONS • THINKS PEOPLE ARE STEALING HER MONEY • ALWAYS OVERDRAWN ALWAYS ALWAYS ALWAYS • THE NICEST CUSTOMER IN THE WHOLE WORLD • ALWAYS PULLS DEPOSITS OUT OF HIS SLEEVE • BRINGS INFANT, DOG AND CHILD IN TO VISIT • ...
The Customer Experience 2023-03-06
Across
- the action of challenging or disagreeing with something
- responsible for purchasing goods for a company to use
- a marked effect or influence
- a reason for doing something
- a brief statement of the main points of something
- a condition giving a greater chance of success
- undergo natural development and to increase in size
- a means of solving a problem or dealing with a difficult situation
- a series of actions or steps taken to achieve a particular end result
- firm belief in the reliability, truth, or ability of someone or something
- information about reactions to a product
- the act or process of making or carrying out plans
- a consultant is a person who provides professional or expert advice in a particular field to either an organisation or individual
- a distinctive attribute or aspect of something
- require something essential or very important rather than just desirable
- the amount of money expected, required, or given in payment for something
- organization that competes against you or your company
- an advantage or profit gained from something
- gathering data and analysing trends to outline strategies and identify obstacles and build on the strengths of a sales plan
- a person who buys goods or services from a shop or business
Down
- the accomplishment of an aim or purpose
- polite and considerate in his dealings with customers
- allow or provide a particular amount of money
- the item offered for sale
- a harmonious relationship in which the people understand each other's feelings or ideas and communicate well
- convey information or instructions by means of a gesture or action
- the power or right to give orders and make decisions
- request for something to be made, supplied, or served
- a contact already determined to be a prospective customer
- finding possible customers
- occurs when the seller and buyer agree to the conditions of the sale and the buyer makes a firm commitment to the transaction
- the exchange of a commodity for money; the action of selling something
- the act of finding an answer or solution to a conflict
- to give encouragement to someone or something because you want them to succeed
- an agreement entered by two or more parties for their mutual benefit
- to regard that something is of importance and worth
- an act of referring someone or something for consultation, review, or further action
- assistance or advice given to customers during and after the sale of goods
- make a statement or situation less confused and more comprehensible
- a serious disagreement or argument
- conveys information from a speaker to an audience
- a presentation to a potential customer who will pay for your product or service
- succeed in dealing with a problem or difficulty
- anything that blocks or impedes the flow
44 Clues: the item offered for sale • finding possible customers • a marked effect or influence • a reason for doing something • a serious disagreement or argument • the accomplishment of an aim or purpose • information about reactions to a product • anything that blocks or impedes the flow • an advantage or profit gained from something • allow or provide a particular amount of money • ...
GSA Customer Agencies 2021-12-30
Across
- Occupational Safety and Health Administration
- U.S. Fish and Wildlife Service
- U.S. Immigrations & Custom Enforcement
- National Parks Service
- Railroad Retirement Board
- U.S. Customs and Border Protection
- IRS
- Bureau of Alcohol, Tobacco, Firearms and Explosives
- US Forest Service
- FSA
- United States Department of Agriculture
- BLM
- U.S. Department of Justice
- U.S. Geological Survey
- Animal and Plant Health Inspection Service
- Natural Resources Conservation Service
- VA - organization for Veterans
- the Federal police that protect our buildings(FPS)
Down
- Health and Human Services
- SSA
- FBI
- SBA
- TSA
- Sometimes called Rural Housing Administration (RHA), but recently changed their name to RD
- Federal Emergency Management Agency
- DHS
- National Oceanic and Atmospheric Administration
- The short name we use for U.S. Probation and Pretrial Services
- U.S. Secret Service
- U.S. Environmental Protection Agency
- U.S. Marshals Service
- Veterans Benefits Administration (part of VA)
- U.S. Military Entrance Processing
- U.S. Drug Enforcement Administration
34 Clues: SSA • FBI • SBA • TSA • DHS • IRS • FSA • BLM • US Forest Service • U.S. Secret Service • U.S. Marshals Service • National Parks Service • U.S. Geological Survey • Health and Human Services • Railroad Retirement Board • U.S. Department of Justice • U.S. Fish and Wildlife Service • VA - organization for Veterans • U.S. Military Entrance Processing • U.S. Customs and Border Protection • ...
SMALL BUSINESS 2025-05-12
Software Development C3 2017-02-06
Across
- Ideally you apply velocity ......... you break your Version 1.0 into iterations.
- Every 90 days you should ......... a complete version of your software.
- At the end of an iteration your software should be .........
- 0.7 is your first pass ......... for a new team.
- Every 3 iterations you should have a complete and running and releasable ......... of your software.
- You should always try be ......... with the customer.
- You should have one ......... per calendar month.
- If you add more people to a project, it may …….. the time it takes.
- At the end of an iteration your software should be .........
Down
- Velocity is a measure of your .........'s work rate.
- The set of features that must be present to have any working software at all is called the ......... functionality.
- When prioritizing, the highest priority (the most important to the customer) is set to a value of .........
- Your customer can remove some less important user stories when ......... them.
- The rate that you complete user stories across your entire project.
- At the end of an iteration you should get ......... from the customer.
- Velocity does not account for ......... events.
- The ......... sets the priority of each user story.
- You should assume ......... working days in a calendar month.
18 Clues: Velocity does not account for ......... events. • 0.7 is your first pass ......... for a new team. • You should have one ......... per calendar month. • The ......... sets the priority of each user story. • Velocity is a measure of your .........'s work rate. • You should always try be ......... with the customer. • ...
Marketing Vocab. pg 2-23 2016-08-30
Across
- the good that a business is selling
- attributions of goods or services that make them capable of satisfying consumers’ wants and needs
- the group that is identified for a specific marketing program
- intangible items with monetary value and satisfy your wants & needs
- consists of consumers who purchase goods and services for personal use
- includes all businesses that buy products for use in their operation
- tangible items with monetary value and satisfy your wants & needs
- how much to charge for a product to make a profit
- its percentage of the total sales volume generated by all companies that compete in a given market
- A system that involves finding customers and keeping them satisfied
- where the product or service is available
- involves having a product or service available at a convenient time of year
- involves having a product where customers can buy it
- the exchange of a product for money
Down
- Concept the idea that a business should strive to satisfy customers’ needs and wants while generating a profit
- the process of deciding how to get goods into customers’ hands
- Gathering and analyzing information about customers, trends, and competing products
- the amount of money that the product or service is being sold for
- involves communication with the consumer
- providing customers with the goods and services they want
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- a global force that affects the economy and standard of living in countries around the world
- the process of dividing an entire market up inti different customer segments
- the positive impact of marketing on the economy
- obtaining developing, maintaining, and improving a product in response to market opportunities
- all people who share similar needs and wants and who have the ability to purchase a given product
- involves changings raw materials into usable goods
- Decisions about advertising, personal selling, sales promotion, and public relations used to attract customers
- information about the target market
- An assessment that lists and analyses the company’s strengths and weaknesses. Strength, Weaknesses, Opportunities, and Threats
30 Clues: the good that a business is selling • information about the target market • the exchange of a product for money • involves communication with the consumer • where the product or service is available • the positive impact of marketing on the economy • how much to charge for a product to make a profit • involves changings raw materials into usable goods • ...
PoP Quiz 2020-04-14
7 Clues: How we think • one of our values • one of our values • To serve customers well • Think If you are unsure then seek a • No.1 for customer service, trust and advocacy • In 5 years time would others see this as a good way to work
Fundamentals of Food and Beverage service-I 2025-11-08
Across
- Service where guests help themselves from a buffet line
- Service with minimal waiter involvement and quick turnover
- Display service allowing guests to choose their food
- Menu with limited choice and fixed pricing
- Menu offering individually priced dishes
- Home-style dining service
- Service type most efficient for large group events
- Service style commonly used in hospitals and airlines
- Small food or beverage outlet found in public areas
- Service where guests serve themselves from table dishes
- Service involving sequential serving from platters
- Service where food is cooked at the guest’s table
Down
- Service using spoon and fork from the left side
- Plate kept on the left side of the cover
- Decorative item placed in the centre of the table
- Combination of breakfast and lunch meal
- Service where guests collect food on trays
- Automated dispensing of food and beverages
- Set containing salt and pepper
- Side from which food is served
- Linen placed for individual guest use on the table
- Packed dish purchased to be eaten elsewhere
- Side from which plates are cleared
- Another name for side station used by waiters
- Service with pre-plated dishes from the kitchen
25 Clues: Home-style dining service • Set containing salt and pepper • Side from which food is served • Side from which plates are cleared • Combination of breakfast and lunch meal • Plate kept on the left side of the cover • Menu offering individually priced dishes • Service where guests collect food on trays • Automated dispensing of food and beverages • ...
Different businesses 2023-06-22
Across
- how happy the customer is with the product or service (7,12)
- a business that puts there profit to help people (7)
- how much money the company makes (6)
- a business that is owned by one person (4,6)
Down
- a government owned business (6,6)
- Where you buy sport clothes (1,1,6)
- the most used food shop in the uk (5)
- a business trying to stay open (8)
8 Clues: a government owned business (6,6) • a business trying to stay open (8) • Where you buy sport clothes (1,1,6) • how much money the company makes (6) • the most used food shop in the uk (5) • a business that is owned by one person (4,6) • a business that puts there profit to help people (7) • how happy the customer is with the product or service (7,12)
GENRES OF BUSINESS CORRESPONDENCE 2020-08-30
Across
- A document providing the results of an enquiry of some sort (e.g. a technical inspection) or an account of a situation or event
- A letter sent with your resume to provide additional information on your skills and experience
- A short official note that is sent by one person to another within the same organization
- A letter written by a potential customer to ask about service offered by a seller or an organization
- A record of meetings
- A letter expressing regret towards a past action or occurrence
- The most common genre in business writing
- A document aiming to lessen misunderstanding and providing a formal record for reference
Down
- A reply letter to the buyer's complaint or claim
- A letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc.
- A letter presenting a formal request for the presence of an individual, a group of people or an organization at an event
11 Clues: A record of meetings • The most common genre in business writing • A reply letter to the buyer's complaint or claim • A letter expressing regret towards a past action or occurrence • A short official note that is sent by one person to another within the same organization • A document aiming to lessen misunderstanding and providing a formal record for reference • ...
Marketing 2017-05-09
Across
- The process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.
- Any form of communication used to inform, persuade or remind.
- A company’s plan that identifies how it will use marketing to achieve its goals.
- Any paid form of communication through mass media directed at identified consumers to provide information and influence their actions.
- The locations and methods used to make a product or service available to the target market.
Down
- Intangible activities that are consumed at the same time they are produced.
- The reasons consumers decide what products and services to purchase.
- A specific group of consumers that have similar wants and needs.
- Finding solutions to problems through carefully designed studies involving consumers.
- The blending of the marketing elements.
- The money a customer must pay for a product or service.
11 Clues: The blending of the marketing elements. • The money a customer must pay for a product or service. • Any form of communication used to inform, persuade or remind. • A specific group of consumers that have similar wants and needs. • The reasons consumers decide what products and services to purchase. • ...
Business Strategy 2024-11-27
Across
- a business having qualities or strategies that provide it with an edge over its competitors
- a business in a similar industry, offering similar products
- a business solely focused on maximising profits and giving financial returns to your owners
- the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions.
Down
- a desired image of what you want your business to become in the future.
- the percentage of total sales a business has within its industry
- The ability to do something with little effort or difficulty.
- a business focused on making profits and then contributing their profits to a social cause
- a person who buys a good or service from a business
- The amount of money required to be paid in exchange for a good or service offered.
- The standard of something as compared to similar things.
11 Clues: a person who buys a good or service from a business • The standard of something as compared to similar things. • a business in a similar industry, offering similar products • The ability to do something with little effort or difficulty. • the percentage of total sales a business has within its industry • ...
Marketing Mix & Sales Promotion vocabulary 2022-10-06
Across
- a swipe card issued to record points or give discounts to customers.
- an element of the marketing mix that deals with letting customers know about a business.
- provides consumers with the opportunity to use a product on a risk free trial basis.
- an element of the marketing mix that deals with the cost of the product or service.
- an activity that involves customers participating to win money, prizes or products.
- to convince the public to have a positive attitude toward a company or business.
Down
- activities used to inform or persuade customers to buy your product.
- the 4 P's of Marketing.
- a certificate that entitles the buyer to a price reduction.
- an element of the marketing mix that deals with what item or service a business is selling.
- an element of the marketing mix that deals with how a business gets their products to the customer.
11 Clues: the 4 P's of Marketing. • a certificate that entitles the buyer to a price reduction. • activities used to inform or persuade customers to buy your product. • a swipe card issued to record points or give discounts to customers. • to convince the public to have a positive attitude toward a company or business. • ...
Business Model 2024-04-30
Across
- A model that specialize and configure the business to deliver greater value by rethinking what is done in-house and through collaboration.
- This product comprises the essential basics needed to compete in a product market; a car needs wheels, transmissions, engine, and rudimentary chassis.
- A model that redefines an existing industry, move into a new industry or create a new industry.
- With this business model, individuals create or design products that can then be sold to generate money.
- These are commonly used in literature as a multiple-level pyramid, with basic physical attributes forming the base, upon which rests the tangible, the emotional benefits, and brand personality characteristics, with the soul or core of the brand at its apex.
- Is an individual and possibly a tradesman, employed by the client on the advice of a specialist or the client him/herself if acting as the manager.
- Your customer pays a fixed fee every month/year
- A segment of the the group of customers to target; sometimes the potential of an innovation is unlocked only when a different market segment is targeted.
Down
- Dictates how a business will charge customers for a product or service to generate revenue.
- This product offers features, services or benefits that go beyond normal expectations.
- Frequently physically assemble, sort and grade goods in large lots, then break bulk and repack and redistribute in smaller amounts.
- Such so-called entrepreneurs continuously come up with new ideas and start new businesses without necessarily staying with the business.
- One of the simplest and most well-known business model. It involves creating physical products such as cars and mobile phones.
- Your customer pays you for the product or service
- This products would include all the features and services that could be envisaged as beneficial to customers.
- A model that provides an overview of how a company creates, delivers, and captures value.
16 Clues: Your customer pays a fixed fee every month/year • Your customer pays you for the product or service • This product offers features, services or benefits that go beyond normal expectations. • A model that provides an overview of how a company creates, delivers, and captures value. • ...
Vocabulary Acitivity 2024-09-10
Across
- The way in which people lead their daily lives; determined by their income, interests, and activities
- particular group of customers a business seeks to attract
- A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- The division of a market on the basis of where customers are located
- The identification and selection of markets for a business or for a product
- An individual’s character traits and behaviors
- A customer or potential customer who purchases items for business operations, for resale, or for making other goods
Down
- The division of a market on the basis of customers’ lifestyles and personalities
- One of the groups into which the total market is divided
- The division of a market on the basis of its physical and social characteristics
- Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
- Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
- The division of a market on the basis of customers’ responses to a product
- The division of a total market into smaller, more specific groups
- The classification of customers into similar groups to appeal to one or more individual segments
- A customer or potential customer who purchases goods or services to satisfy personal desires
- An economic and sociological measure of a person’s income, education, and occupation
17 Clues: An individual’s character traits and behaviors • One of the groups into which the total market is divided • particular group of customers a business seeks to attract • The division of a total market into smaller, more specific groups • The division of a market on the basis of where customers are located • ...
Brand Promise 2021-11-30
Across
- Any nonpersonal presentation of ideas, goods, or services that is not paid for by the company or individual that benefits from or is harmed by it
- All the combined impressions and experiences associated with a particular company, good, or service
- The extent to which customers or potential customers are familiar with a brand
- Promotion and publicity for a business provided by customers who tell others of their satisfaction with the business
- A distinctive symbol, design, or group of letters
- The values and ideals that an organization encourages among its employees; also called organizational culture
- Any interaction between a business and a customer or a potential customer
Down
- A phrase that is easy to remember
- A business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations
- Any paid form of nonpersonal presentation of ideas, goods or services
- Customers’ allegiance to a particular brand
11 Clues: A phrase that is easy to remember • Customers’ allegiance to a particular brand • A distinctive symbol, design, or group of letters • Any paid form of nonpersonal presentation of ideas, goods or services • Any interaction between a business and a customer or a potential customer • The extent to which customers or potential customers are familiar with a brand • ...
Chapter 1 and 2 B2C 2024-09-10
Across
- :Non-financial marketing asset that leads to value-based performance like ROCE and CVA (two words).
- : A model where sales follow an S-shaped curve, with phases like introduction and growth (three words).
- :_____ Definition: Objective of marketing is to establish, maintain and strengthen relationships with customers (two words).
- : A long-term research study that analyzes the profit impact of market strategies (abbreviation).
- : Market mix: sales/distribution decisions.
Down
- : Long-term objectives related to the nature and purpose of the company (two words).
- : The strategic model that argues "the more a task is performed, the lower the costs" (two words).
- : A criticism of the experience curve model; only two variables are used, and its strategic relevance depends on the ___________ environment.
- :Marketing objectives related to______, for example: customer attitude towards company, perceived service quality, and customer satisfaction
- : A measure of financial performance in the PIMS model, influenced by market share and product quality (abbreviation).
- :_____ STRATEGY: Defines the competitive measures to be applied in a specific market (abbreviation)
11 Clues: : Market mix: sales/distribution decisions. • : Long-term objectives related to the nature and purpose of the company (two words). • : A long-term research study that analyzes the profit impact of market strategies (abbreviation). • : The strategic model that argues "the more a task is performed, the lower the costs" (two words). • ...
Typical Non-price Competition Strategies 2024-02-15
customers and buisness 2012-05-09
Across
- a promise or guarantee given to a customer that a product will meet certain standards
- a nonprofit organization that collects information on a local businesses and handles commplaints
- covers only certain parts of the product or requires the customer to bear some of the expense in case repairs are needed
- an order to take back ad repair or replace a product that has a defective parts
Down
- guarantee about the quality of goods and services
- warranty that is explicitly stated, in writing or verbally
- the act of charging more than one price for the same product or service in different markets or different customers
7 Clues: guarantee about the quality of goods and services • warranty that is explicitly stated, in writing or verbally • an order to take back ad repair or replace a product that has a defective parts • a promise or guarantee given to a customer that a product will meet certain standards • ...
GCash for Business Partner Solutions 2024-04-14
5 Clues: discount offers • raise awareness • long term environmental program • delivering advertising content within a defined geographic • sell a different product or service to an existing customer
JDI HRSS CROSSWORD CHALLENGE 2012-12-06
Across
- the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals
- A strategic corporate performance management tool used at JDI
- A key reason for
- Particularly in the early days of HRSS, Collaboration and <<_________>> will be essential skills to ensure internal communication and cooperation opportunities are realized upon.
- HRSS will have a team of individuals as first point of contact for incoming calls. Our <<_____(2 words)____>> coordinators will be the first point of contact for employees seeking the services of HRSS
- A key competency for positions in HRSS
- Kim, Jeff, Jennifer, and Celeste are all Payroll <<___________>>
- these are used to enable appropriate controls and rigour in a transition. For example, there is a "109 point <<________>>"
- a transformation or process to become different
- A systematic process of checking to see whether our service is meeting the expectations as designed.
- The owner of the enterprise
- Dental, medical, Vision
- Electronic Change Forms; perhaps you’ve heard it referenced by its three letter acronym
- The intentional act of doing things together; working with and through each other.
- J.D. Irving, Ltd
- The recipient of our high quality service
Down
- An essential part of everything we do, from customers to colleagues. It is a two-way process.
- A key document to enable the knowledge transfer necessary to accomplish a payroll transition
- Improved <<______>> will be a key outcome for JDI by virtue of this transformation to a shared service operating model
- Job Shadowing is a key component of transition <<__________>>
- Has been dubbed ‘the one source of truth’ for employee data
- The home of project team members Lisa Doucette Sturgeon and Debbie Gallant
- By approximately the end of June, HRSS will have completed 58 of these.
- The operating model we are implementing in order to gain increased efficiency and effectiveness in payroll and benefits administration
- Used to focus people’s attention on the things that really matter in a business, this is a three word term for an element that is necessary for an organization or project to achieve it’s mission
- John The home of HRSS
- A former hub for human resource service delivery (location).
- HRSS will strive to have the highest possible levels of customer <<__________>>.
- One of the operating units in HRSS
- The three letter acronym that indicates performance level against key established criteria
- The “QF” in QF22
- the obligation of an individual or business unit to be accountable for its activities
- There are no shortage of these critical items
- Colleen Baxter and Wayne MacDonald to this project
- Often called PPE, The date upon which your pay cycle ends. In other words, the date up until which employees get paid.
- Payroll or Benefits
- An expectation of the HRSS sponsors is that this project have controls, structure and <<_________>>
- Staff needing introductory level exposure to a new payroll system have been provided the opportunity to attend training in basic <<_______>> of that system.
38 Clues: A key reason for • The “QF” in QF22 • J.D. Irving, Ltd • Payroll or Benefits • John The home of HRSS • Dental, medical, Vision • The owner of the enterprise • One of the operating units in HRSS • A key competency for positions in HRSS • The recipient of our high quality service • There are no shortage of these critical items • a transformation or process to become different • ...
Branding and Promotion Vocab Review 2022-12-08
Across
- A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
- The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
- The branded product of a manufacturer and is used to attract customers
- A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
- The tendency of some consumers to continue buying the same brand of goods rather than competing brands
- A symbol or stylized text used to represent an organization or company. (logo)
- A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
- The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
- Content on an advertisement that encourages an immediate response from the viewer.
- Any illustration including design elements and pictures used in production of an advertisement.
- A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
- A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
- Identifies a specific company, product or service and differentiates it from similar brands within a category
- Any form of marketing that uses offline media to reach an audience.
- A buying motive concerned with appearance, social approval, guilt, and fear
- A buying motive concerned with savings, convenience, durability, quality, and safety
Down
- This is a set of short-term activities that are designed to encourage immediate purchase.
- The process of defining and promoting what you stand for as an individual.
- It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
- A non-personal promotion of products and services that marketers use to increase brand awareness.
- Legal protection for an identifying word, phrase or image
- A short and striking or memorable phrase used in advertising
- The reasons why people purchase products and services.
- Information on an advertisement telling the viewer where/how they can purchase a product or service.
- The process of creating a distinct identity for a business in the mind of your target audience and consumers.
- The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
- A one-to-one communication between a sales representative and a potential customer.
- A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
- The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
- A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location
30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...
Branding and Promotion Vocab Review 2022-12-08
Across
- A fictional inanimate or animate object that has been created for the promotion of a product, service, or idea
- The branded product of wholesalers and retailers and is used to boost profit and build customer loyalty.
- The branded product of a manufacturer and is used to attract customers
- A method of marketing whereby consumers are encouraged to share information about a company's goods or services via the internet
- The tendency of some consumers to continue buying the same brand of goods rather than competing brands
- A symbol or stylized text used to represent an organization or company. (logo)
- A process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet
- The practice in the retail industry of optimizing the presentation of products and services to better highlight their features and benefits.
- Content on an advertisement that encourages an immediate response from the viewer.
- Any illustration including design elements and pictures used in production of an advertisement.
- A set of different marketing approaches that marketers develop to optimize promotional efforts and reach a broader audience.
- A group of words or sentences, typically in a large font, that is used to grab the attention of the viewer.
- Identifies a specific company, product or service and differentiates it from similar brands within a category
- Any form of marketing that uses offline media to reach an audience.
- A buying motive concerned with appearance, social approval, guilt, and fear
- A buying motive concerned with savings, convenience, durability, quality, and safety
Down
- This is a set of short-term activities that are designed to encourage immediate purchase.
- The process of defining and promoting what you stand for as an individual.
- It is about managing the perception of a brand - how people think about your brand. All the efforts done to increase brand awareness, improve the business reputation and attract new customers.
- A non-personal promotion of products and services that marketers use to increase brand awareness.
- Legal protection for an identifying word, phrase or image
- A short and striking or memorable phrase used in advertising
- The reasons why people purchase products and services.
- Information on an advertisement telling the viewer where/how they can purchase a product or service.
- The process of creating a distinct identity for a business in the mind of your target audience and consumers.
- The perceived image of the product you sell which is identifiable through names, symbols, phrases and/or qualities.
- A one-to-one communication between a sales representative and a potential customer.
- A series of advertisement messages that share a single idea and theme which make up an integrated marketing communication.
- The idea an advertiser wants to communicate to their audience on an advertisement. Typically in a smaller font with details about the product, service, or idea being advertised.
- A buying motive concerned with services, policies, brand loyalty, ambience, personnel, and location
30 Clues: The reasons why people purchase products and services. • Legal protection for an identifying word, phrase or image • A short and striking or memorable phrase used in advertising • Any form of marketing that uses offline media to reach an audience. • The branded product of a manufacturer and is used to attract customers • ...
TOURISM 2024-11-04
Across
- Another word for holidays.
- Travel for leisure or business and services related.
- A glossy book with articles and many pictures.
- Type of tourism to relax and have fun.
- 4 Ps of marketing are Product, Price, Place and .....
- The act of leaving / going away.
- A type of holiday accommodation that is small and cheap.
- A decorated place where flowers and other plants grow.
Down
- B&B stands for Bed and .....
- A person who uses services or buying products.
- Money a company or organisation makes.
- All vehicles, including cars, bikes, ferries, trains, etc.
- A part of the UK and also a country next to it.
- A piece of paper with some information.
- Another word for bus.
- A document or card, similar to a ticket - ..... pass.
- A service and people that keep you or place safe.
17 Clues: Another word for bus. • Another word for holidays. • B&B stands for Bed and ..... • The act of leaving / going away. • Money a company or organisation makes. • Type of tourism to relax and have fun. • A piece of paper with some information. • A person who uses services or buying products. • A glossy book with articles and many pictures. • ...
CXclusive (Clues are ANAGRAMS and Definition) 2024-12-09
Across
- PSN - Abbreviation that denotes a customer loyalty metric (3)
- RUNCH - The rate at which customers leave your brand (5)
- BECK FADE - What customers say when they want you to listen (8)
- OUT TO PINCH - Every moment a customer interacts with your brand (10)
- THAT COB - The AI that talks back and solves problems (7)
- CAN ISOLATE - When customer issues climb the ladder for extra help (10)
- TRUE APK - A CX partner your customers will thank you for! (7)
- IDEAL MOSAIC - platforms suitable to customer interaction and engagement (6,5)
- ALSO PRIZE NATION - CX that feels like it was made just for you (15)
- YEP MATH - The CX skill that says, ‘I get you’ (7)
Down
- CALM IN TOP - An expression of dissatisfaction that seeks resolution (9)
- TIGER NATIONS - tech that ties your tools together for seamless operations (12)
- LEMON N CHAIN - CX that’s consistent across every platform (11)
- DEFINE COLT - When a bot solves the query without agent intervention (10)
- INTERNOTE - Keeping your customers coming back (9)
- ACTS - The score that measures customer happiness (4)
- NO SPARE - A face for your target audience segment (7)
17 Clues: INTERNOTE - Keeping your customers coming back (9) • YEP MATH - The CX skill that says, ‘I get you’ (7) • ACTS - The score that measures customer happiness (4) • NO SPARE - A face for your target audience segment (7) • RUNCH - The rate at which customers leave your brand (5) • THAT COB - The AI that talks back and solves problems (7) • ...
Customer Service Week Crossword Pussle 2014-10-02
4 Clues: Helpful activity to a customer • Individual who purchases goods/services • The bank that is known for a horse and carriage • Individuals working together for the same result
IRA/HSA/Products/Services 2016-03-29
Across
- ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
- The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.
- The opening deposit for a _______ money market is $2500.
- There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open
- An ACH dispute for a business must be done within _______ hours
- Jan _______ is your gal for IRA/HSA questions
- Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.
Down
- _______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
- If a customer wants to deposit to their IRA you would fill out an IRA _______ form
- Trans code 16 is for an _______ year IRA contribution
- When running a deposit with checks into a new account always get a managers _______ on it
11 Clues: Jan _______ is your gal for IRA/HSA questions • Trans code 16 is for an _______ year IRA contribution • The opening deposit for a _______ money market is $2500. • An ACH dispute for a business must be done within _______ hours • ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST • ...
IRA/HSA/Products/Services 2016-03-29
Across
- There is a _______ dollar quarterly charge for a Planned Savings Account if no checking account is open
- An ACH dispute for a business must be done within _______ hours
- The opening deposit for a _______ money market is $2500.
- ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST
- When running a deposit with checks into a new account always get a managers _______ on it
- The best checking account for a customer that is sixty years old and who is going to have automatic payments is a _______.
Down
- Trans code 16 is for an _______ year IRA contribution
- _______ is a service which is free to MWB customers that gives an added layer of security on their computer or mobile.
- Jan _______ is your gal for IRA/HSA questions
- If a customer wants to deposit to their IRA you would fill out an IRA _______ form
- Not for profit companies, government entities, and sole proprietors are all candidates for the _______ NOW checking account.
11 Clues: Jan _______ is your gal for IRA/HSA questions • Trans code 16 is for an _______ year IRA contribution • The opening deposit for a _______ money market is $2500. • An ACH dispute for a business must be done within _______ hours • ATM balancing must be done _______ weekly before 1:30 MST; 12:30 PST • ...
Weekly Weber What's Up 2018-07-26
Across
- When replacing a grill cover under warranty we need photos of the POP, the cover, and the _____.
- Beginning in 2017 the SN sticker location on a Summit grill moved to the _____ hand side of the cabinet.
- This is the location of the serial number sticker on Genesis models from '07 - '16 (2 words)
- A Service Call cannot be tied to this type of order.
- This is a contact category that should never be used by reps.
Down
- If the grill doesn't light this way, then there is a gas flow issue.
- When placing an order for a grill for a current model year, you will have to enter one of these notes.
- This is a word that customers may use to describe an issue with a vinyl cover.
- You send this right away if a customer opts in.
- The contact category and topic should reflect the _______ the customer called, not the outcome.
- We ask customers if they want to ____ ____ to receive periodic recipes and grilling tips (2 words)
11 Clues: You send this right away if a customer opts in. • A Service Call cannot be tied to this type of order. • This is a contact category that should never be used by reps. • If the grill doesn't light this way, then there is a gas flow issue. • This is a word that customers may use to describe an issue with a vinyl cover. • ...
Week 1 Vocabulary Words 2018-06-20
Across
- something you do for others
- put things in order based on the alphabet, A-Z
- things you can buy or sell
- say something clearly so others can easily understand you
- a change from one thing to the next
Down
- the polite and right way to do something
- when you meet someone new for the first time you need to do this
- someone that buys a good or service
8 Clues: things you can buy or sell • something you do for others • someone that buys a good or service • a change from one thing to the next • the polite and right way to do something • put things in order based on the alphabet, A-Z • say something clearly so others can easily understand you • when you meet someone new for the first time you need to do this
Cost Management in SC 2014-09-28
Across
- The way the SC creates value for the end-customer
- Generic type of value proposition increasing product quality
- A strategic alliance with infrequent purchases
- Cost reduction impacts profit more than an increase in sales
- Market your product ahead of competition
Down
- Responsibility for cost management should be...
- Analyzing the true costs of a product or service
- Allocating costs without using standardized overhead
8 Clues: Market your product ahead of competition • A strategic alliance with infrequent purchases • Responsibility for cost management should be... • Analyzing the true costs of a product or service • The way the SC creates value for the end-customer • Allocating costs without using standardized overhead • Generic type of value proposition increasing product quality • ...
Recap of Day1 2020-02-21
5 Clues: a business of trust • Regulates the banking Industry • Regulates the insurance industry • Acronym for customer service principle • core value of Axis bank starting with E
Different businesses 2023-06-22
Across
- how happy the customer is with the product or service (7,12)
- a business that puts there profit to help people (7)
- how much money the company makes (6)
- a business that is owned by one person (4,6)
Down
- a government owned business (6,6)
- Where you buy sport clothes (1,1,6)
- the most used food shop in the uk (5)
- a business trying to stay open (8)
8 Clues: a government owned business (6,6) • a business trying to stay open (8) • Where you buy sport clothes (1,1,6) • how much money the company makes (6) • the most used food shop in the uk (5) • a business that is owned by one person (4,6) • a business that puts there profit to help people (7) • how happy the customer is with the product or service (7,12)
