customer service Crossword Puzzles
LU6 Module 2 2020-07-02
Across
- The need for self respect
- Feelings like love, fear, anger, sorrow, anxiety
- The ability to provide what is promised, dependably and accuratly
- Hamba kahle
- Physical; social; emotional; esteem; intellectual are all basic human_______
- Water, food, air, shelter and clothing
- Process for dealing with customer complaints
- A way of measuring customer satisfaction
- A degree of caring and individual attention
- Meaningful relationships
- "I thank you" - Zulu
Down
- Greet, Smile, Thank
- The willingness to help customers promptly
- Hello
- Pick-up-truck
- Trunk of a car
- The need to learn something
- Yes - Zulu
- Elevator
- First step in handling a customer complaint
- The ability to convey trust, competence and confidence
- "How are you?" Xhosa
22 Clues: Hello • Elevator • Yes - Zulu • Hamba kahle • Pick-up-truck • Trunk of a car • Greet, Smile, Thank • "How are you?" Xhosa • "I thank you" - Zulu • Meaningful relationships • The need for self respect • The need to learn something • Water, food, air, shelter and clothing • A way of measuring customer satisfaction • The willingness to help customers promptly • ...
MIYB 2024-11-26
Across
- the monetary value of the materials, resources and time incurred to develop and create a product or
- a working model to test the quality or effectiveness of a product or item.
- Entrepreneur a person with the mindset to solve a problem that benefits the social good
- a product or service that can be sold to customers to solve a specific problem or need.
- someone who has experience in a specific field and give help or advice.
- information about reactions to a product, a person's performance of a task, etc., used as a basis for
- a person who wants to solve a problem and who makes that solution into a viable business.
- Run working through a set of processes or procedures to test out their effectiveness and learn where to
- a list of questions, given to customers to fill out, and whose answers can be analyzed for usable
Down
- Segments groups of people who are likely to purchase a specific product or service solution
- the total money set aside for a needed purpose.
- the money gained from the sale or sales after expenses are paid
- an unwelcome situation or fact to address. OR the need or want we can meet.
- unable to be touched or grasped; not having physical presence.
- a good or service created as a result of a process and serves a need or satisfies a want.
- money received from the sale of goods or services.
- someone or something considered to be important or beneficial
- a problem solving technique that involves free contribution of ideas from members
- money spent or costs incurred to generate revenue.
19 Clues: the total money set aside for a needed purpose. • money received from the sale of goods or services. • money spent or costs incurred to generate revenue. • someone or something considered to be important or beneficial • unable to be touched or grasped; not having physical presence. • the money gained from the sale or sales after expenses are paid • ...
Principles of Marketing- 2019-02-11
Across
- the match between customer expectation of the product and the product's actual performance.
- the art and science of choosing target markets and building profitable relationships with them.
- the right combination of product quality and service at a fair price.
Down
- a channel that stretches from raw materials to components to final products to final buyers.
- a growth strategy through starting up or acquiring businesses outside the company’s current products and markets.
- consists of institutions and other forces that affect a society’s basic values, perceptions, and behaviors
- the total combined customer lifetime values of all of the company’s customers
- the study of human populations- size, density, location, age, gender, race, occupation, and other statistics
8 Clues: the right combination of product quality and service at a fair price. • the total combined customer lifetime values of all of the company’s customers • the match between customer expectation of the product and the product's actual performance. • a channel that stretches from raw materials to components to final products to final buyers. • ...
QSC Crosswprd 2023-08-20
Across
- A _____ situation occurs when a substandard condition is present and/or a substandard act can occur or has occurred.
- Leak of information about a future merger or acquisition is classified as _____ risk.
- Initial QUEST entry should be created within 72 hours for ___ incidents.
- Asset and Inventory losses, prevention and appraisal costs are all part of _____.
- “Sea”-cretive Cyber Attack.
- Information that gives competitive advantage, and reveals strategy is classified as _____.
- The method that is used in SLB to analyze an incident is called ___.
Down
- All employees with an SLB LDAP record automatically have a QUEST account with _____user profile.
- Contracts, Passwords, Sensitive personal information, strategic customer information is classified as ____.
- If the loss to customer as well as SLB is ≥ $100K - ≤ $1000K and has ≥48 – <720 hours of NPT, the event is categorized as___.
- A Systematic process to identify and understand the hazards in the workplace and control the associated risks.
- In the event of a quality or safety risk, the ___ method is a systematic approach to stop the job.
- _____ helps to assure that all risks associated with a specific cloud service is properly captured, assessed, has mitigation plans and is accepted by the business.
- The first step in the 5S Methodology.
14 Clues: “Sea”-cretive Cyber Attack. • The first step in the 5S Methodology. • The method that is used in SLB to analyze an incident is called ___. • Initial QUEST entry should be created within 72 hours for ___ incidents. • Asset and Inventory losses, prevention and appraisal costs are all part of _____. • ...
Compliance Crossword 2019-10-23
Across
- Lending products that are solely offered via _________, branch associates are prohibited from entering any information on behalf of the customer.
- When a customer expresses a Home Lending need, guide the customer to the Home Loans tile on ______ and let the customer drive their digital experience.
- Email crapublicfilemailbox@capitalone.com when requests are made for a __________ copy of the CRA Public File.
- These accounts get the the Reg DD product-specific disclosure, Schedule of Fees, Rules Governing Deposit Accounts, EFT Disclosure, Wire Disclosure, FCRA/FACTA, and any applicable buckslips
- Submit a case here to assist a customer who is hearing impaired and requests a sign language interpreter or any customer with a disability who requests an auxiliary aid that is not currently available at the branch.
- When a customer wants to Pre-qualify for auto financing, then we access the Auto Loan _________ on the iPad and allow the customer to browse the product details page to learn about the product and complete the pre-qualification request.
- Branch must contact the customer to inform of the left item(s), log on the Lost & Found __________ Log and store in dual control per policy/procedure.
- The _________ Rate Tool will have the verbatim required when quoting rates.
Down
- Consumer accounts get this notice instead of the FCRA/FACTA
- Contact this team to report potential financial exploitation, as well as ACH claims, ATM/Debit card claims, and OLB Transfers/Bill Pay claims
- Financial exploitation of a vulnerable person can be committed by family members, Capital One associates and ______________.
- Outbound calls can be made ______ 9PM local time, Monday - Friday.
- You have this many seconds to Identify yourself, Identify where you are calling from (Capital One), Identify the purpose of the call whenever you make an outbound call.
- Outbound calls can be made ______ 8AM local time, Monday - Friday.
- Ambassadors go here for additional information regarding escalation of Tier 2 complaints.
15 Clues: Consumer accounts get this notice instead of the FCRA/FACTA • Outbound calls can be made ______ 9PM local time, Monday - Friday. • Outbound calls can be made ______ 8AM local time, Monday - Friday. • The _________ Rate Tool will have the verbatim required when quoting rates. • ...
Commerce 2022-11-02
Across
- An online payment system that makes paying for things online and sending and receiving money safe and secure.
- What an individual gives up in order to satisfy a need or want
- One that can be used many times
- Its actual value of goods.
- someone who creates and supplies goods or services
- The process of exploring, creating, and delivering value to meet the needs of customers.
- It is a payment processing networks in the world.
- A written communication ordering your bank, which you sign and give to another party as payment.
- The variety of items people want cannot be fulfilled because resources are limited.
Down
- The business of drawing people's attention to a good or service.
- Good pre-sales and after-sales service makes you feel you are valued customer.
- Swapping or exchanging one good for another without using coins and notes.
- the standard of something as measured against other things of a similar kind
- The buying and selling of goods and services between individuals and businesses.
- Amount of money that households have available for spending and saving after income taxes have been accounted for.
- items that are usually tangible.
- Pay back.
- The amount of money that is expected to pay for something. Consumers want the best value for their money.
18 Clues: Pay back. • Its actual value of goods. • One that can be used many times • items that are usually tangible. • It is a payment processing networks in the world. • someone who creates and supplies goods or services • What an individual gives up in order to satisfy a need or want • The business of drawing people's attention to a good or service. • ...
Principles of Marketing- 2019-02-11
Across
- consists of institutions and other forces that affect a society’s basic values, perceptions, and behaviors
- is the art and science of choosing target markets and building profitable relationships with them.
- a growth strategy through starting up or acquiring businesses outside the company’s current products and markets.
Down
- the match between customer expectation of the product and the product's actual performance.
- the right combination of product quality and service at a fair price.
- a channel that stretches from raw materials to components to final products to final buyers.
- the total combined customer lifetime values of all of the company’s customers
- the study of human populations- size, density, location, age, gender, race, occupation, and other statistics
8 Clues: the right combination of product quality and service at a fair price. • the total combined customer lifetime values of all of the company’s customers • the match between customer expectation of the product and the product's actual performance. • a channel that stretches from raw materials to components to final products to final buyers. • ...
sell and buy 2024-08-29
6 Clues: deduction from usual cost • the amount of money required • an action or process of paying something • a list of goods or service with the cost • something that people use to buy something • pay back money if the customer dissatisfied
Consumerism 2023-03-19
Across
- a customer who wants to buy things that have been produced in a way that protects the natural environment:
- where a range of available suppliers or traders are compared to identify the best price for the items or services, consumers are willing to buy.
- promoting the interest off buyers of goods and services
- the trading of goods and services on the internet.
- used to borrow money
- the weight of a product (especially food) without the weight of its packaging.
- the ability to borrow money or access goods or services with the understanding that you'll pay later.
- the tendency of a customer to buy goods and services without planning in advance.
Down
- a commitment signed with a financial institution
- activities designed to help the consumer make the most informed purchase decision (of a specific product) through the use of researching vital information related to the purchase items.
- actions performed by other people like house cleaning, and teaching
- a person who consumes a product or service.
- items like automobiles, appliances, and clothing.
- a measurement used to indicate the price of particular goods or services to be exchanged with customers or consumers for money.
14 Clues: used to borrow money • a person who consumes a product or service. • a commitment signed with a financial institution • items like automobiles, appliances, and clothing. • the trading of goods and services on the internet. • promoting the interest off buyers of goods and services • actions performed by other people like house cleaning, and teaching • ...
Marketing and market orientation 2020-11-10
Across
- marketing (2 words)persuading people to give money to help people in poor countries
- deciding the price for goods\services in order to satisfy customer needs profitably
- important characterisctics and qualities
- making available goods\services in order to satisfy customer needs profitably
- a particular advantage
- - (2 words with a hyphen) everything marketers do is designed to meet the needs of the market
Down
- the materials used to protect and present a product before selling
- mix - (2 words)the activities that you have to combine in order to sell
- something that should be shared by everyone in terms of profitability though satisfying customer needs
- developing and making goods\services in order to satisfy customer needs profitably
- identify future needs for goods\services in order to satisfy customer needs profitably
- informing customer about goods\services in order to satisfy customer needs profitably
12 Clues: a particular advantage • important characterisctics and qualities • the materials used to protect and present a product before selling • mix - (2 words)the activities that you have to combine in order to sell • making available goods\services in order to satisfy customer needs profitably • ...
BTP 2020-12-17
Across
- reduced in price.
- a person who buys something.
- to ask an amount of money for something, especially a service or activity.
- the total amount of goods or the amount of a particular type of goods available in a shop
- a statement that something is wrong or not satisfactory
- an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought
Down
- a person whose job is to receive and pay out money in a shop, bank, restaurant, etc.
- a person whose job is selling things in a shop or directly to customers
- money in the form of notes and coins, rather than cheques or credit cards
- a piece of paper which proves that money or goods have been received
10 Clues: reduced in price. • a person who buys something. • a statement that something is wrong or not satisfactory • a piece of paper which proves that money or goods have been received • a person whose job is selling things in a shop or directly to customers • money in the form of notes and coins, rather than cheques or credit cards • ...
Accommodation 2024-11-08
Across
- The food and beverage department coordinates this department regarding the regular supply of staff uniforms and linens for room service or banquet functions.
- They maintain the hotel operations costs at a minimum.
- - They are responsible for all the technological services in the hotel.
- They cross-check and verify financial data and reports.
- This is headed by the Executive Chef responsible for efficient kitchen operation.
Down
- They manages a hotel's overall workforce needs and training requirements.
- The F&B submits payments transaction to this department for checking, recording, and safekeeping.
- They are responsible for tracking how much time the employee works and managing attendance.
- This department helps the F&B create a safer environment for guests, hotel personnel, and other resources.
- They perform the standard customer service skills and table etiquette when serving customers.
10 Clues: They maintain the hotel operations costs at a minimum. • They cross-check and verify financial data and reports. • - They are responsible for all the technological services in the hotel. • They manages a hotel's overall workforce needs and training requirements. • This is headed by the Executive Chef responsible for efficient kitchen operation. • ...
Franchise, Managed, Independent Businesses 2025-11-14
Across
- One of the 4 P’s of franchising is.
- The key to retaining customers is excellent customer:
- Measurements that can tell professionals about the progress they make on a particular project
- Implies overseeing and being in charge of day-to-day operations.
- Business owned and ran by one individual.
Down
- A particular group of consumers at which a product or service is aimed.
- The action of making or agreeing to make an advance payment in order to receive or participate in something.
- A company that licenses its brand, business model, and operating system to an individual or group, known as a franchisee, in exchange for fees?
- What is the primary challenge for new independent businesses?
- The person that operates a business by using the name, products, and business system of an established company.
10 Clues: One of the 4 P’s of franchising is. • Business owned and ran by one individual. • The key to retaining customers is excellent customer: • What is the primary challenge for new independent businesses? • Implies overseeing and being in charge of day-to-day operations. • A particular group of consumers at which a product or service is aimed. • ...
crossword 2015-04-29
Across
- a method for overcoming a problem or limitation in a program or system.
- This is done before editing document to avoid configuration conflict
- faulty unit
- __ the problem __ and __ the solution with the customer
- SQI
- customer gets support by calling here
- Information displayed when an unexpected condition occurs
- Integrated safety and quality management system
- steps to reproduce
- Intended to be kept secret.
- This analysis predicts the consequences of disruption of business function
- Nil
- Helps you to complete small project
- End of day
Down
- This skill is often ignored by many but works as a magic pill to generate customer satisfaction (2 words)
- Imitate
- Supplements, additions,
- Information privacy
- This Security Standard describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace. (3 words)
- Transfer
- store houses
- Measure of how products and services supplied by a company meet or surpass customer expectation
- Efficiency of production
- Solve the problem
- SSO
- Skills acquired by a person through experience
- Selecting best path in network
- Used to unlock system
28 Clues: SQI • SSO • Nil • Imitate • Transfer • End of day • faulty unit • store houses • Solve the problem • steps to reproduce • Information privacy • Used to unlock system • Supplements, additions, • Efficiency of production • Intended to be kept secret. • Selecting best path in network • Helps you to complete small project • customer gets support by calling here • ...
Rise Up 2025-11-07
Across
- language, Gestures and movements that express intentions
- will, Employment that can be terminated at any time for any reason
- Information used to understand customer behavior
- A license to sell a company’s products in a specific area
- The practice of hearing and understanding what a speaker says
- A communication style focused on data, facts, and logic
- Shopper who checks products and prices across stores
- People who buy goods or services
- ended, Questions that get short or yes/no answers
- on, Available services customers can opt for with a product purchase
- The process of selling goods or services to customers
- An interconnected group of people
Down
- Phrases used to smoothly transition between customers
- The branch of retail that promotes products and services
- The branch of retail managing budgets and expenses
- An agreement allowing purchase now and payment later
- Physical goods bought and sold
- The overall impression gathered from a company’s products and services
- The likelihood a customer will shop repeatedly at the same retailer
- Modifications to products to better meet customer needs
20 Clues: Physical goods bought and sold • People who buy goods or services • An interconnected group of people • Information used to understand customer behavior • ended, Questions that get short or yes/no answers • The branch of retail managing budgets and expenses • An agreement allowing purchase now and payment later • Shopper who checks products and prices across stores • ...
Shopping 2023-06-26
Across
- Popular or current styles of clothing, accessories, or trends.
- Items of clothing or garments that people wear to cover their bodies.
- shopping Looking at goods or items in store windows without necessarily making a purchase.
- A place where goods or produce are bought and sold, often outdoors or in a public space.
- A document given to a customer as proof of purchase.
- cart A wheeled device used in stores to carry and transport items while shopping.
Down
- Footwear worn to protect and cover the feet, available in different styles and sizes.
- A reduction in the original price of an item or service.
- Discounts or reduced prices offered on items to attract customers.
- shopping Purchasing goods or services over the internet using websites or mobile apps.
- A place where goods or products are sold to customers.
- Something given to someone as a present or token of appreciation.
- The amount of money required to purchase a product or service.
- A large indoor shopping center with various stores, restaurants, and entertainment options.
- A person who handles payments and transactions at a store or checkout counter.
- A container used to carry purchased items, often made of paper or plastic.
16 Clues: A document given to a customer as proof of purchase. • A place where goods or products are sold to customers. • A reduction in the original price of an item or service. • Popular or current styles of clothing, accessories, or trends. • The amount of money required to purchase a product or service. • ...
Megan's Sunday Crossword 2020-07-17
Across
- I want an iPhone, but don't want to pay in full.
- In most cases you have a 1 year ____ on your product.
- I cracked my display, what appointment do I need?
- Something to record all of my workouts and show me my notifications.
- I need a computer but I love to draw, what product should I get?
- What do I need to cancel if I no longer want Apple Arcade?
- Photography walks and other sessions like this are hosted by who?
- If I wanted to find out how long it would take me to drive to Scotland, what would I use?
- Device that an ISP (internet service provider) uses to connect a home to the web.
- How can I find out the dimensions of my photo frame?
- Where can I store all my files and pictures?
- University Students will be pleasantly surprised with ______ when buying any of the selected products.
- A customer suggests that they're going to need a tax invoice, what type of customer might they be.
- Video chat with other apple devices.
- New feature that allows me to take pictures after dark.
- Where can I store my cards on my devices?
- A more consistent, speedy connection for any sized home.
Down
- I can access all my favourite games here on all my devices.
- "Hey Siri, play some light jazz everywhere."
- I bought an Ipad and want to make music but don't want to buy any software, what would you suggest?
- I want to buy an apple related present for my son, but I know whatever I choose will be wrong, what can I get?
- A business customer wants to know what we can offer if something went wrong with their device, and they needed a working one that day.
- Something every customer should add to their device.
- A way to save some money on purchase.
- We use this to book appointments.
- What do we use to communicate in store with other departments?
- I have an event next week, and cannot forget.
- Who makes our screen protectors?
- At the beginning of your time at apple you must complete ___ training first.
- where would I find iPhone docks when replacing them for visuals?
- How can I wirelessly stream things like audio and video?
- A port that no longer exists in the MacBook range?
- A way to search for things on your device.
33 Clues: Who makes our screen protectors? • We use this to book appointments. • Video chat with other apple devices. • A way to save some money on purchase. • Where can I store my cards on my devices? • A way to search for things on your device. • "Hey Siri, play some light jazz everywhere." • Where can I store all my files and pictures? • ...
Strategic Management 2023-01-17
Across
- The statements are intended to give substance to the perceived purposes of the organization.
- A plan of future action, usually long-term, in the pursuit of objectives.
- The plans followed to achieve a particular short-term aim.
- Measures that indicate progress against a process or behaviour.
- An observable and measurable end result having one or more objectives to be achieved within a more or less fixed time-frame.
- A method of exploring detailed data that was used in creating a summary level of data.
- Operations also referred to as Demand Chain.
- It comprises the Corporate, Directorate, Service and Team plans, which specify the key priorities and activities to be undertaken.
- Describing and/or depicting the performance gap in easily understandable terms.
- A set of decisions about how an organization intends to do something, or to ensure that an event or result should happen in the future.
Down
- Something which an organization intends to do or achieve; a result that the organization intends to make happen.
- A financial plan, which may be short-term or longer-term, showing probable income and expenditure.
- The framework to establish and collect measurements of success or failure on a regulated, timed basis that can be audited and verified.
- A business event, dependency, product, or other factor that, if not attained, would seriously impair the likelihood of achieving a business objective.
- An integrated framework for describing strategy through the use of linked performance measures in four, balanced perspectives ‐ Financial, Customer, Internal Process, and Employee Learning and Growth.
- A level at which an organization intends to achieve or aim at.
- It typically show the details of performance for a metric or multiple metrics.
- ________ is often used in the public sector to describe key performance indicators, those metrics most critical to gauging progress toward objectives.
- The process steps by which a company moves from the identification of its customer needs to customer fulfilment.
- A specific version of a strategy plan that adheres to the Balanced Scorecard methodology.
- The commonly applied within the Logic Model, outputs describe what an organization gets done.
- Performance Management that includes finance, covering compliance issues, competition, risk and profitability and human resources performance management encompassing employee performance appraisals.
- ________ metrics that are: tied to an objective; have at least one defined time-sensitive target value; and have explicit thresholds which grade the gap between the actual value and the target.
- The comparison of similar processes across organizations and industries to measure progress, identify best practices, and set improvement targets.
24 Clues: Operations also referred to as Demand Chain. • The plans followed to achieve a particular short-term aim. • A level at which an organization intends to achieve or aim at. • Measures that indicate progress against a process or behaviour. • A plan of future action, usually long-term, in the pursuit of objectives. • ...
Advertising - Easier 2023-03-21
Across
- [VSRCEEI] An activity that is performed to help others for a profit
- [MNTPROOOI] An activity or campaign that is designed to increase the sales of a product or service
- [YCNPMAO] A group of people who work together in a particular business
- [MCMRLCIAOE] A type of advertisement that is broadcast on television or radio
- [CTDRPUO] Something that is sold to the public
- [VTSNEEIIO] An electronic device used for receiving broadcasts of moving images.
- [ZMGNAAIE] A floppy and shiny publication which contains articles, stories, photographs, and advertisements.
Down
- [PPWSNREAE] A printed publication that contains stories about very recent important events.
- [IEEIWVRNT] A conversation in which someone asks questions to another person to find out their opinions
- [TPFRIO] The money that you make from a sale minus what the product cost for you to buy.
- [DAMEI] Kinds of communication that reach large audiences, such as television, radio, newspapers, and magazines
- [GLOO] A symbol or design that represents a company or organization
- [DRNBA] A specific type of product that is sold under a particular name
- [MRCSTEUO] A person who buys products or services from a business
- [DRAIO] A device used for receiving broadcast sound signals
- [TMKRAE] A place where items are bought and sold
16 Clues: [CTDRPUO] Something that is sold to the public • [TMKRAE] A place where items are bought and sold • [DRAIO] A device used for receiving broadcast sound signals • [MRCSTEUO] A person who buys products or services from a business • [VSRCEEI] An activity that is performed to help others for a profit • ...
BUSINESS ENGLISH (FIRST TERM) 2023-12-03
Across
- a joint _________ is a business partnership where companies pool resources and expertise to create a separate legal entity.
- in a foreign country
- developing or growing markets (E_______)
- synonym of "disadvantage"
- to produce goods in large numbers, usually in a factory using machines
- prediction, projection
- to express dissatisfaction
- inexpensive or reasonably priced
- to buy or bring in products from another country
Down
- when you hire someone else to do the job for us, we are referring to the concept of "________"
- a person who buys goods or a service
- place or position (e.g., "this building would make a great _______ for our new office")
- man's emissions of carbon _______ have been heating up the globe
- administrative tasks or forms
- the "T" in SWOT
- a person who gives advice
16 Clues: the "T" in SWOT • in a foreign country • prediction, projection • synonym of "disadvantage" • a person who gives advice • to express dissatisfaction • administrative tasks or forms • inexpensive or reasonably priced • a person who buys goods or a service • developing or growing markets (E_______) • to buy or bring in products from another country • ...
Authentication 2019-01-09
Across
- ID Proofing is not available for which Fails?
- Meaning cannot be changed but there is no requirement to read the script verbatim.
- Specialists have discretion to select the _____ button in the event of multiple red flags, the customer's voice sounds recorded, synthetic, robotic, or re-engineered, or if an imposter is believed to be on the line.
- Always ensure to _____ VP and TDASAP.
- Follow the _____ procedures to ensure all steps are completed accurately and the customer is provided all applicable disclosures and information.
- Place a Service Message if the Customer fails to authenticate within the _____ strike rule.
Down
- If the Caller's VoicePrint shows _____, DO NOT share this info with the Caller and follow the steps in outlined in Voice Print Flow Core.
- Do not indicate to Customer that an answer given is correct or incorrect: If you choose to respond to the customer's answer, it is acceptable to respond with _____ as it does not imply that the answer was correct or incorrect.
- Small Dollar Debit Card Transactions less than $20 or _____ trial deposits are no longer accepted for Category B Authentication, do not disclose with Customers.
- Account to verify from must not be a _____ account.
10 Clues: Always ensure to _____ VP and TDASAP. • ID Proofing is not available for which Fails? • Account to verify from must not be a _____ account. • Meaning cannot be changed but there is no requirement to read the script verbatim. • Place a Service Message if the Customer fails to authenticate within the _____ strike rule. • ...
Business Ch. 24.2 2021-12-07
Across
- the type of warranty that only covers some of the product, or requires the customer to cover some of the expenses if repairs are needed.
- show or prove to be right or reasonable.
- The act of charging more than one price for the same product or service in different markets or to different customers
- A warranty that guarantees high quality of goods or services. With this warranty a purchase that is found to be defective within the warranty period will be repaired or replaced with no extra costs to the customer.
- The type of warranty that specifies the conditions under which a product can be returned, replaced, or repaired. It is explicitly stated in writing or verbally.
Down
- An act that requires those who give credit to reveal all the terms and conditions of their credit agreements.
- A nonprofit organization that collects information on local businesses and handles complaints.
- A promise or guarantee given to a customer that a product will meet certain standards
- make previously unknown information known to others.
- a formal promise or assurance that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality and durability.
10 Clues: show or prove to be right or reasonable. • make previously unknown information known to others. • A promise or guarantee given to a customer that a product will meet certain standards • A nonprofit organization that collects information on local businesses and handles complaints. • ...
Fast Food 2024-01-04
Across
- (1919) One of the oldest fast-food chains, A&W is famous for its root beer, root beer floats, and a wide variety of burgers and hot dogs.
- (1960)A leader in pizza delivery; known for its wide range of pizza options and quick service.
- (1940) Iconic fast-food chain known for its burgers, fries, and the introduction of the Speedee Service System, revolutionizing quick service.
- (1953) Global fast-food chain recognized for its signature flame-grilled Whopper burgers.
- (1972) Renowned for its spicy Louisiana-style fried chicken and seafood, now a major player in the fast-food chicken market.
Down
- (1967)Famous for its chicken sandwiches; a fast-food chain with a strong focus on customer service and community values.
- (1969) Renowned for its square hamburgers, sea salt fries, and Frosty, a form of soft-serve ice cream.
- (1971) A premier roaster, marketer, and retailer of specialty coffee around the world, offering a range of coffee-based beverages and pastries.
- (1962) American chain offering a variety of Mexican-inspired foods such as tacos, burritos, and quesadillas.
- (1958) Famous for its Italian-American cuisine, including pizza and pasta, as well as side dishes and desserts.
- (1950) An American multinational coffee and doughnut company, also offering breakfast sandwiches and other baked goods.
- (1965 One of the fastest-growing franchises; renowned for its fresh, made-to-order sandwiches and salads.
- (1964) Known for its roast beef sandwiches; offers a range of fast-food options including deli-style sandwiches and curly fries.
- (1993) Offers a focused menu of burritos, tacos, burrito bowls, and salads made from fresh, high-quality raw ingredients.
- (1952) Popular fast-food chain specializing in fried chicken, famed for its secret blend of 11 herbs and spices.
15 Clues: (1953) Global fast-food chain recognized for its signature flame-grilled Whopper burgers. • (1960)A leader in pizza delivery; known for its wide range of pizza options and quick service. • (1969) Renowned for its square hamburgers, sea salt fries, and Frosty, a form of soft-serve ice cream. • ...
CRM Elements 2015-07-26
Across
- study or use of systems(telecommunication,computer, etc,..)
- assistance or advice provided by a company to those buys or use its product or service
Down
- the action or business of promoting and selling products
- direction and scope of an organisation over the long term
- the main person for whom the product is made
- vivid mental image of what you want your business to be at some point in future
6 Clues: the main person for whom the product is made • the action or business of promoting and selling products • direction and scope of an organisation over the long term • study or use of systems(telecommunication,computer, etc,..) • vivid mental image of what you want your business to be at some point in future • ...
REVIEW (MARKETING MIX) 2024-08-15
Across
- This involves the location, distribution channels, and logistics.
- How you communicate and persuade customers to buy the product.
- How much the product costs.
Down
- This could be a physical item, a service, or even an idea.
- It involves how employees interact with customers and the overall customer experience.
- The procedures, mechanisms, and flow of activities by which services are consumed. It includes how a service is delivered.
6 Clues: How much the product costs. • This could be a physical item, a service, or even an idea. • How you communicate and persuade customers to buy the product. • This involves the location, distribution channels, and logistics. • It involves how employees interact with customers and the overall customer experience. • ...
Duchess Crossword 2018-04-10
Across
- Where are the site training documents located?
- what do you put in if fuel tank readings are off?
- If a customer would like to redeem their points for any reward, you must select ____ when prompted by the register.
- When a brand-new lottery game arrives, you must activate a book within
- If your loyalty network is offline, you should unplug and re-plug this in
- What should you complete if a customer did not receive points on a purchase?
- If a customer visits 12 times in one month, they will earn
- Customers may register their Crown Rewards account on MyDuchess.com or the
- On the first day of the month, you should check/change your
Down
- As a Gold member, you will receive ___ and double Royal Sweepstakes entries.
- When does a customer need to be registered by in order to redeem points?
- Customers may not earn points on this type of product.
- Where do you check your Hackney Order?
- When a customer forgets their Crown Rewards card, you should ask them to type in their
- In the event that a customer has enough points to redeem for a free tank of fuel, the pump will roll back to
15 Clues: Where do you check your Hackney Order? • Where are the site training documents located? • what do you put in if fuel tank readings are off? • Customers may not earn points on this type of product. • If a customer visits 12 times in one month, they will earn • On the first day of the month, you should check/change your • ...
TED/Cash Management Product Knowledge 2025-05-02
Across
- Check fraud prevention tool
- TED product that allows business customers to make their deposits remotely using an app
- Customer can transmit this without having to go to the bank
- Monthly Fee for Cash Management
- Customer is given this secure code during login
- Monthly Fee for TED Single-feed
- Customer must make their check deposits by this time to have same day credit
- Allows customer access to direct deposit funds
Down
- Monthly Fee for TED Multi-feed
- You must discuss with a CM Specialist first if the customer has banked with us for less than this time frame
- Customers have access to prior day, _______, and position reports through CM
- Maximum amount of days the customer is allowed to store scanned checks
12 Clues: Check fraud prevention tool • Monthly Fee for TED Multi-feed • Monthly Fee for Cash Management • Monthly Fee for TED Single-feed • Allows customer access to direct deposit funds • Customer is given this secure code during login • Customer can transmit this without having to go to the bank • Maximum amount of days the customer is allowed to store scanned checks • ...
documents conected to the BSE sector 2016-11-12
Across
- a document available to all members of staff, to list the companies intentions, it could be customer service, environmental or health and safety
- a document left with appliances or systems so customers understand how to use it
- a document that accompanies a delivery to site from your supplier
- a document produced by a company to request supplies from a wholesaler
- an idea of costings for a job, an educated guess
- a document that states money owed to a company and details what has been spent over a time period
- a detailed description of what work is to be carried out, how it is to be carried out and what materials are to be used
Down
- a document used to ask for payment from a customer or client
- this document is used if there needs to be an adjustment of works that were unforeseen and not to the original plan or contract
- a document produced by a company to price for large contracts
- a detailed drawing indicating positions of fixtures and fittings
- a legal agreement between two parties
- a document used to record your hours worked
- an accurate detailed list of costs and labour to carry out some work
14 Clues: a legal agreement between two parties • a document used to record your hours worked • an idea of costings for a job, an educated guess • a document used to ask for payment from a customer or client • a document produced by a company to price for large contracts • a detailed drawing indicating positions of fixtures and fittings • ...
FRAUD HOTLINE 2016-07-07
Across
- Automated system that connects calls to analysts.
- Hold I am placed when we think a check will return.
- service Should always be provided with a smile.
- Answers Some love me, some despise me.
- What do you answer and say ''hello''?
- Box Where precious belongings are kept.
- Like a cable line I transfer something.
Down
- Something we catch daily.
- Chat Where questions are asked and answered.
- I lie, steal money, and I am also considered a wrong doer.
- Should always be locked when away.
- You sometimes need to verify me when working with NAS to verify where I live.
- The goal is to be quick but still efficient.
- I am written to transfer money.
- I am used to buy things in life.
- Finish your notes while on the call.
16 Clues: Something we catch daily. • I am written to transfer money. • I am used to buy things in life. • Should always be locked when away. • Finish your notes while on the call. • What do you answer and say ''hello''? • Answers Some love me, some despise me. • Box Where precious belongings are kept. • Like a cable line I transfer something. • ...
Finance Crossword 2023-11-19
Across
- The cost of a product, including discounts and mark-ups
- Paying someone to do something for you
- A customer buying a product
- The money a store loses from a sale
- A business that makes a product
- Another word for Discount
- Any item that you can buy
- A business that sells a product
Down
- The money a store makes from a sale
- A product is worth less over time
- What a store pays for a product from a distributor
- A store sells an item for less money
- A company that makes or sells products or services
- A store sells an item for more money
- The original cost of a product, before any discounts and mark-ups
- Extra money that you pay for any product that goes to the government
16 Clues: Another word for Discount • Any item that you can buy • A customer buying a product • A business that makes a product • A business that sells a product • A product is worth less over time • The money a store makes from a sale • The money a store loses from a sale • A store sells an item for less money • A store sells an item for more money • ...
Students crosswords 2024-09-09
Across
- An exchange of goods and services between two or more entities.
- is the practice of promoting products or services to a target audience through various media channels, with the goal of influencing consumer behavior and driving sales.
- The acquisition of goods and services on behalf of the buying entity.
- refers to the degree of excellence or the standard of a product, service, or process.
- Systematic investigation to discover new information.
- Supplies or assets used to achieve a goal.
- A plan of action to achieve long-term goals.
- refers to the act of allocating resources, usually money, with the expectation of generating an income or profit over time.
- A structured group with a common purpose.
- The process of creating a unique identity for a product or company, including its name, design, and messaging.
- A good, service, or idea that is created and offered by a business to meet the needs or wants of customers.
- The identity of a company or product, including its name, logo, design, and overall image.
- refers to a customer's consistent preference and commitment to a particular brand, product, or service over time.
- The process of promoting, selling, and distributing a product or service to meet the needs of consumers.
- A (BLANK) is a company or individual that provides goods or services to another business, ensuring a steady flow of materials needed for production.
- Ensuring that products are available to customers through the right channels.
- is the process of creating a unique identity for a product or company through design, messaging, and marketing strategies to shape customer perceptions.
Down
- is a marketing strategy aimed at increasing awareness, generating interest, and encouraging sales of a product or service through various communication channels.
- The process of determining the value that will be charged for a product or service.
- The strategy of creating a distinct image or identity for a brand or product in the minds of the target audience, relative to competitors.
- is an organization or entity engaged in commercial, industrial, or professional activities with the primary goal of generating profit.
- The act of sourcing and purchasing goods, services, or raw materials for a business from vendors or suppliers.
- refer to the basic requirements or desires that drive consumers to seek out and purchase products or services.
- The distribution process of a retailer obtaining goods or services and selling them to customers for use.
- A person or organization that purchase goods or services from a business.
- A space where buyers and sellers meet to exchange goods and services.
- A plan or approach designed to achieve specific long-term goals in business.
- A completed agreement between a buyer and a seller to exchange goods, services,
- Rivalry between individuals or groups striving for a common objective.
- refers to the process of exchanging goods or services for payment, typically involving efforts to persuade and engage customers to purchase a product or service.
30 Clues: A structured group with a common purpose. • Supplies or assets used to achieve a goal. • A plan of action to achieve long-term goals. • Systematic investigation to discover new information. • An exchange of goods and services between two or more entities. • The acquisition of goods and services on behalf of the buying entity. • ...
Commerce 2022-11-02
Across
- It is a payment processing networks in the world.
- One that can be used many times
- The buying and selling of goods and services between individuals and businesses.
- Pay back.
- Good pre-sales and after-sales service makes you feel you are valued customer.
- Its actual value of goods.
- The process of exploring, creating, and delivering value to meet the needs of customers.
Down
- The amount of money that is expected to pay for something. Consumers want the best value for their money.
- Amount of money that households have available for spending and saving after income taxes have been accounted for.
- What an individual gives up in order to satisfy a need or want
- An online payment system that makes paying for things online and sending and receiving money safe and secure.
- Swapping or exchanging one good for another without using coins and notes.
- The business of drawing people's attention to a good or service.
- items that are usually tangible.
- A written communication ordering your bank, which you sign and give to another party as payment.
- The variety of items people want cannot be fulfilled because resources are limited.
- someone who creates and supplies goods or services
- the standard of something as measured against other things of a similar kind
18 Clues: Pay back. • Its actual value of goods. • One that can be used many times • items that are usually tangible. • It is a payment processing networks in the world. • someone who creates and supplies goods or services • What an individual gives up in order to satisfy a need or want • The business of drawing people's attention to a good or service. • ...
Cost Terms 2024-02-03
Across
- Average cost per unit of a product or service
- Costs that are incurred and expensed in the current accounting period
- Any object such as a product, machine, service, or process for which cost information is accumulated
- Costs for helping and addressing customer inquiries and needs
- Costs for making or creating goods or services
- Costs for creating and improving products or processes
- Costs used for planning and conceptualizing products, services, or processes
- A resource sacrificed or foregone to achieve a specific objective usually measured as a monetary amount paid
Down
- Costs for storing, transporting, and delivering products
- Cost that changes in total in proportion to changes in output within a relevant range
- Cost that cannot be traced to a cost object in a cost-effective way
- Systematically links an actual cost pool to a distinct cost object
- Costs for promoting and advertising to attract customers
- Collection of cost data in an organized way
- Cost that changes on a per unit basis as level of activity or volume changes
- Cost that can be traced to a cost object in a cost-effective way
- Sum of costs assigned to a product for a specific purpose
- Overall expenses incurred by a company in producing goods or providing services
18 Clues: Collection of cost data in an organized way • Average cost per unit of a product or service • Costs for making or creating goods or services • Costs for creating and improving products or processes • Costs for storing, transporting, and delivering products • Costs for promoting and advertising to attract customers • ...
Marketing 2 EOCA Review 2024-05-13
Across
- Any short term incentive, activity, or material that gives consumers a direct incentive to buy
- Data obtained for the first time and used specifically for the particular problem or issue being studied is known as _____ data.
- All of Becky's friends are getting nice purses for their birthdays. Becky bought a Kate Spade purse so she could fit in with her friends and carry a nice bag too. Becky's purchase can best be described as a _____ buying motive.
- When the price of a diabetes medicine jumped from $100 a month to $500 a month, David still purchased the product because it is necessary for his survival. This is an example of ______ demand.
- When a customer purchases items on a grocery list such as toilet paper, milk, and bread, they are participating in what type of decision making?
- This type of marketing research answers questions that start with "how many" or "how much." It gathers information from large groups of people often using surveys or questionnaires.
- ______ is successful when products are made available to customers in the right place, at the right time, and in the right quantities
- Before Paul opens his shop for business, he must determine the price of his products. After calculating his expenses, he adds another 20% to each item to arrive at his final price. This additional percentage is called a:
- Any form of paid, non-personal mass communication that reaches an audience
- What involves the process and methods used to gather information, analyze it, and report findings related to marketing goods and services?
- Suggesting adding a phone case to a new phone purchase is an example of:
- These types of businesses often buy in large quantities from manufacturers, store the goods, then resell them to other businesses.
- A primary research technique in which information is gathered through questionnaires.
- In an indirect channel of distribution, this type of business is often the last stop between the producer and the final consumer of a product. Sells goods to the customer for personal use.
- The advantage provided to the customer as a result of using the product; the personal satisfaction a customer will get from a good or service
- This calculation determines the relative profitability of a product.
- Includes advertising, public relations, personal selling, sales promotions, and direct marketing
- Offering a product below cost to get customers into the store is an example of which pricing technique?
- When the initial price for an item is set very low in order to encourage as many people as possible to buy it, what pricing strategy is being used?
- Any form of direct contact between a salesperson and a potential customer with the aim of selling a product or service.
Down
- A building designed to store large amounts of products until it can be used or sold.
- Concerns, hesitations, doubts, or any other honest reason a customer has for not making a purchase
- Distribution correlates to the ____ component of the marketing mix
- The path a products takes from the producer to the ultimate consumer. It is made up of the organizations and individuals who participate in the movement or exchange of products from the producer to the final consumer.
- Form of research designed to obtain information on how consumers feel about certain products, services, companies, or ideas. Customers are usually asked to rank "how satisfied" they are.
- All of the businesses that are involved in the process of moving products from the producers to the final consumer are known as:
- Effective ______ informs, persuades, and reminds
- The process of matching the characteristics of a product to customer needs and wants is known as:
- Consumers buying products is an example of positive _______ from a business' promotional efforts
- _______ research is very cost effective for marketers because the data already exists
- Company XYZ produces video gaming products. They are currently offering a gaming console and three games of the customer's choosing for the price of $499. This pricing strategy is known as:
- Establishes and communicates the value of products and services to prospective customers.
- A questionnaire has _____ when questions asked measure what was intended to be measured.
- Distributing a brand of gum to gas stations across the United States, where many people will see and purchase it is an example of _____ distribution.
- The effort to attract consumers by generating positive publicity is
- All parties/businesses involved in a channel of distribution are known as:
- Lumber Liquidators advertises a sale for hardwood at $1/sq ft. When customers arrive, the employees say that the product is no longer available, but offer customers an inferior product. This is known as:
- During a presentation, what is the maximum number of items a salesperson should show a customer at one time.
- This model shows the stages a consumer goes through when confronting a promotional message. Includes attention, interest, desire, and action.
- CocaCola creates an ad that shows how they are making new bottles from eco friendly materials this is an example of _______ promotion.
- A business might reduce a product's price during the ____ phase of the product's life cycle because competitors have introduced similar products to the market.
- A description of a product characteristic; the product's basic physical, or extended attributes.
42 Clues: Effective ______ informs, persuades, and reminds • Distribution correlates to the ____ component of the marketing mix • The effort to attract consumers by generating positive publicity is • This calculation determines the relative profitability of a product. • Suggesting adding a phone case to a new phone purchase is an example of: • ...
Selling Machine 2025-12-10
Across
- A customer does not have enough money to purchase a membership, but they want to use lanes 2 and 3 going forward
- This wash is most notably known for being the cheapest option that's get all the salt on the undercarriage.
- What function is used for the 3x wheel cleaning?
- While by the vacuums a customer says they loved the wash and wants to leave a review, where should they do so
- The act of assisting a customer with claiming a membership by the vacuums
- You noticed a customer has a lot of brake dust on their rims but doesn't want the works, which wash should you offer?
- This is how many locations Tommy's Express has in Wisconsin
- This is how many locations we have as a franchise
Down
- A customer receives this as a "Thank you" for purchasing a membership
- This function serves to make wheels have a "Wet" look
- This is the card we give to every customer
- What is the name of the plan that we offer to customers if they have multiple vehicles on the account
- A customer doesn't want to put a card on file, but they want to use lanes 2 and 3.
- This wash covers all the basics, but it does not offer under slush, which wash am I?
- Purchasing this wash as a new member grants you a 30 day free trial
- This function is what a lot of customers may be looking for in Winter
16 Clues: This is the card we give to every customer • What function is used for the 3x wheel cleaning? • This is how many locations we have as a franchise • This function serves to make wheels have a "Wet" look • This is how many locations Tommy's Express has in Wisconsin • Purchasing this wash as a new member grants you a 30 day free trial • ...
Consumerism 2023-03-19
Across
- items like automobiles, appliances, and clothing.
- the trading of goods and services on the internet.
- a person who consumes a product or service.
- used to borrow money
- the weight of a product (especially food) without the weight of its packaging.
- where a range of available suppliers or traders are compared to identify the best price for the items or services, consumers are willing to buy.
- the ability to borrow money or access goods or services with the understanding that you'll pay later.
- activities designed to help the consumer make the most informed purchase decision (of a specific product) through the use of researching vital information related to the purchase items.
- the tendency of a customer to buy goods and services without planning in advance.
Down
- a commitment signed with a financial institution
- actions performed by other people like house cleaning, and teaching
- promoting the interest off buyers of goods and services
- a customer who wants to buy things that have been produced in a way that protects the natural environment:
- a measurement used to indicate the price of particular goods or services to be exchanged with customers or consumers for money.
14 Clues: used to borrow money • a person who consumes a product or service. • a commitment signed with a financial institution • items like automobiles, appliances, and clothing. • the trading of goods and services on the internet. • promoting the interest off buyers of goods and services • actions performed by other people like house cleaning, and teaching • ...
Internet 101 2023-06-30
Across
- /__________ protects users' systems from behind the scenes without any interruptions.
- / ______ provides access to features to manage In-Home WiFi via the My Spectrum App (MSA) and Spectrum.net
- / customer can Game, surf and stream at our fastest available speed with _____
- / The rate at which data is transferred from the user's computer to the Internet
- / What piece of equipment brings internet access to customer's home ?
- / Company that provides consumers and businesses access to the Internet. Charter is an ISP
- / What type of modem is needed to support GIG speeds?
Down
- / The rate at which data is transferred from the Internet to the user's computer.
- / HOw many emails can a customer receive when they subscribe to spectrum internet
- / Spectrum offers millions of WiFi access points nationwide that give Spectrum Mobile customers a ________ when away from their home network
- / Allows computers, smartphones, or other devices to connect to the Internet wirelessly.
- / Advanced WiFi enables you to add _________ , which extend your Advanced WiFi network to cover WiFi dead spots.
- / program provides residential Internet service to households who meet certain eligibility criteria or are pre-qualified by Marketing.
- / _______ is a $14 billion program that provides a recurring credit of up to $30 per month
14 Clues: / What type of modem is needed to support GIG speeds? • / What piece of equipment brings internet access to customer's home ? • / customer can Game, surf and stream at our fastest available speed with _____ • / The rate at which data is transferred from the user's computer to the Internet • ...
Los shopping crossword! By Kamilla und Mads awesome nissen 2012-10-22
Across
- Something there often are yellow marked.
- Something you have because you want to earn money.
- A card you can buy with.
- someone who work in a store
- When the staff helps you
- Something you buy fx. when you enter a bus.
- A big building you shop in
- Something you pay with.
- A time of the year where people shop more than usual
Down
- Famus shopping mall in Berlin.
- When you inv person home to you, to sell/buy special products.
- Something you sleep on
- A person who rate the customer service in a store
- Something you equip when you go out.
- The biggest shopping mall in the world.
- Something you do when you look into the window of a store
- An old acient market in Rome.
- Something you get to put your products in.
- Someting you get when you buy a product.
19 Clues: Something you sleep on • Something you pay with. • A card you can buy with. • When the staff helps you • A big building you shop in • someone who work in a store • An old acient market in Rome. • Famus shopping mall in Berlin. • Something you equip when you go out. • The biggest shopping mall in the world. • Something there often are yellow marked. • ...
Box City Vocab Word Crossword Puzzle 2015-06-04
Across
- useful things; companies that perform a public service
- a person who buys
- rule or authority over a country, state, etc
- the carrying on of business; record of business
- money in actual use in a country; circulation
- declared legally unable to pay debts; end of one's resources
- work, occupation; activities of buying and selling
- permission given by the law to do something; paper car-plate showing such permission
- gain from a business; advantages; benefits
- something owed to another; obligation to pay
- things of value; property
Down
- goods for sale; wares, articles bought and sold
- share; part; money paid for use of money
- privilege or right granted by the government; right to voter
- to take back; to remove
- a plan for spending; estimate of one's spending capability
- person who works for some person or firm for pay
- revenue, receipts, returns
- system of managing the production, distribution, and consumption of goods
19 Clues: a person who buys • to take back; to remove • things of value; property • revenue, receipts, returns • share; part; money paid for use of money • gain from a business; advantages; benefits • rule or authority over a country, state, etc • something owed to another; obligation to pay • money in actual use in a country; circulation • ...
WHole Foods Trivia 2025-08-18
Across
- Who is the store’s Food Ambassador?
- Who is the Seafood Team Leader?
- Who is the Whole Body Team Leader?
- Who is our Lead Store Receiver?
- How many hours do you need to work to earn 1 hour of UPT?
- Who is the Customer Service Team Leader?
- Who is the store’s Culture Champion Ambassador?
- Who is the Specialty Team Leader?
- Where have we gone to volunteer for our community connection events?
Down
- Who is the E-Commerce Team Leader?
- Who is the Meat Team Leader?
- Who is the Wine Team Leaders?
- The products with this label meet verified quality standards and also need to support improvements for farmworkers, strengthens communities and promotes environmental stewardship?
- Who is the Grocery Team Leader?
- Who is the Produce team Leader?
- Who is the Bakery Team Leader?
- Who is the Store Team Leader?
- Who is the prepared foods Team Leader?
- Where did Whole Foods start?-
19 Clues: Who is the Meat Team Leader? • Who is the Wine Team Leaders? • Who is the Store Team Leader? • Where did Whole Foods start?- • Who is the Bakery Team Leader? • Who is the Seafood Team Leader? • Who is the Grocery Team Leader? • Who is the Produce team Leader? • Who is our Lead Store Receiver? • Who is the Specialty Team Leader? • Who is the E-Commerce Team Leader? • ...
DSI Customer First 2017-06-06
Across
- Value: To fit customer needs, DSI provides innovative ___ and ___.
- Second part of DSI Mission.
- DSI ___ services can help with equipment setup and troubleshooting.
- We are committed to ___ in everything we do.
- DSI is committed to producing high ___ products.
- DSI products are featured in many scientific _____.
- Second part to Value.
- DSI has a strong ___ to advancing science.
- Have ___.
- Work ___.
Down
- To be the #1 partner in the pursuit of better ___ for humans and animals.
- Third part of DSI Mission.
- DSI has a ___ for most preclinical monitoring applications.
- Be ___.
- First step of the customer Journey.
- “DSI provides a positive ___. I would recommend them to my peers.”
- First of DSI’s core values.
- Mission: To improve lives through ___, ___, ___ and the power of information.
- DSI ___ services can help with all of the surgery needs.
- We win through the combined effort of ___.
20 Clues: Be ___. • Have ___. • Work ___. • Second part to Value. • Third part of DSI Mission. • Second part of DSI Mission. • First of DSI’s core values. • First step of the customer Journey. • We win through the combined effort of ___. • DSI has a strong ___ to advancing science. • We are committed to ___ in everything we do. • DSI is committed to producing high ___ products. • ...
A Difficult Customer 2016-09-04
20 Clues: hissi • kokki • varaus • lomake • palvelu • muusikko • selittää • lakimies • tiedemies • arkkitehti • puutarhuri • postinumero • itse asiassa • kärry,rattaat • lastenhoitaja • allekirjoitus • putkiasentaja • kansainvälinen • kääntäjä,tulkki • puuseppä,kirvesmies
Customer Care 1 2024-07-31
Across
- keep from being lost or wasted.
- an abundant special meal for guests
- some food you accompany your main dish with
- related to milk.
- a person that draws cartoons.
- shopping centre
- a group of people at a restaurant or event.
- fashion complements people wear.
- special offer of the day.
- the action of obtaining milk from a female animal like a cow or a goat
- the action of assisting the customer.
- small document you need to buy and carry with you to go to a concert, movie theatre or similar.
- the name of a product or range of products
- spirited drink with a great amount of alcohol.
- somebody that comes from a country in Eastern Europe that borders Russia.
- shop
Down
- somebody from a Latin-american country close to Colombia.
- reduced price
- a person in charge of looking after the elderly.
- the most important dish of a meal
- the latest stage of a technology, art, or science.
- a place where wine is produced, consumed and sold.
- period of time when prices are particularly low.
- a specialist in wines
- set menu at a special prize
- a person that works looking after other people's mental health.
- small document you are provided with when you purchase a product.
27 Clues: shop • reduced price • shopping centre • related to milk. • a specialist in wines • special offer of the day. • set menu at a special prize • a person that draws cartoons. • keep from being lost or wasted. • fashion complements people wear. • the most important dish of a meal • an abundant special meal for guests • the action of assisting the customer. • ...
JT9 Customer List 2025-09-23
31 Clues: 3728 • 5232 • 9039 • 1212 • 5278 • 27038 • 28972 • 28708 • 12191 • 14341 • 25728 • 27646 • 24328 • 23971 • 11516 • 28731 • 27645 • 15430 • 24342 • 28336 • 101753 • 104733 • 102442 • 102563 • 106962 • 103522 • 106381 • 104590 • 101644 • 106614 • Employer
Customer Care Week 2025-09-30
Across
- What color are batches in teller with issues?
- Who’s approval is needed for freestyle+?
- What new program do we use to open accounts?
- What is another name for the IRA Dept?
- Three letters at the end of your SCO login
- What departments ext is 27770?
- What can you write in place of a customers signature for an address change?
- What term is commonly used for unposted transactions?
- Who do levies get sent to from the branch?
- What departments ext is 27716?
- What is the RMD Age?
- Who do we order cash from?
- One of the two main types of IRA
- Where do you process transactions in navigator?
- Who is the third party IRA partner?
Down
- What does HSA stand for?
- What is another name for the IRC Dept?
- What restriction code do you remove when activating?
- What company services residential loans?
- What website has access to all branch policy?
- To view your screen we will ask you to go to the support “”
- Not a bank but a “” POA
- What is the name of the company that created our system?
23 Clues: What is the RMD Age? • Not a bank but a “” POA • What does HSA stand for? • Who do we order cash from? • What departments ext is 27770? • What departments ext is 27716? • One of the two main types of IRA • Who is the third party IRA partner? • What is another name for the IRC Dept? • What is another name for the IRA Dept? • What company services residential loans? • ...
Customer Care Week 2025-10-10
Across
- Bringing an observable high level of energy
- Code of
- Rapid 800
- Q2
- Conflict
- Having the capacity for understanding
- Develops
- Possessing the commitment to solve a problem
- Board Chair
- Equivalent to a daypass
Down
- PickUp NE
- Ability to bounce back from adversity
- Donna Simmons
- Having the flexibility to effectively deal with different types of situations
- Living up to previously agreed upon commitments
- CEO
- Happens 3 times a year
- Rapid 837
- Having the capacity to successfully satisfy the customer while taking into account the resources and needs of your organization
- Express 990
- Relationships
- Plan Your
22 Clues: Q2 • CEO • Code of • Conflict • Develops • PickUp NE • Rapid 800 • Rapid 837 • Plan Your • Express 990 • Board Chair • Donna Simmons • Relationships • Happens 3 times a year • Equivalent to a daypass • Ability to bounce back from adversity • Having the capacity for understanding • Bringing an observable high level of energy • Possessing the commitment to solve a problem • ...
CORE VALUES 2024-05-29
CCO Crossword Mania 2021-04-07
Across
- The act of registering
- Appreciation or acclaim for an achievement, service, or ability
- An institution providing medical and surgical treatment and nursing care for sick or injured people
- The quality of being outstanding or extremely good
- An arrangement to meet someone at a particular time and place
- The standard of something as measured against other things of a similar kind
- A piece of paper for recording the number of hours worked
- The state or quality of being dedicated to a cause
- A plan for carrying out a process or procedure, giving lists of intended events and times
Down
- The action or state of going regularly to or being present at a place or event
- An office set up to handle a large volume of telephone calls, especially for provider customer service
- A day on which someone is paid or expects to be paid their wages
- A person receiving or registered to receive medical treatment
- A person trained to care for the sick or infirm, especially at the hospital
- An arrangement by which a company or government agency provides a guarantee of compensation for illness
- A feeling of expectation and desire for a certain thing to happen
16 Clues: The act of registering • The quality of being outstanding or extremely good • The state or quality of being dedicated to a cause • A piece of paper for recording the number of hours worked • An arrangement to meet someone at a particular time and place • A person receiving or registered to receive medical treatment • ...
MLR Crossword 2023-02-04
Across
- Customer gets an extra 16ppg
- Email - DOB - Zip Code - City & State - Last Fuel Visit
- Mobile App
- Where to check for 500 Point threshold
- Determines a customers Status for the next month
- 500 - 999 gallons
- Gets 60 free showers
- You try to add more than 2000 points to an account
- Customer's level
- Add a new card
Down
- Card starting with 777860
- Where to look for previous cases the customer has had
- Customer calls in stating they are missing points
- Card starting with 777850
- Where to check customers purchases
- 1000 - 1499 gallons
- 1500 or more gallons
- < 500 gallons
18 Clues: Mobile App • < 500 gallons • Add a new card • Customer's level • 500 - 999 gallons • 1000 - 1499 gallons • 1500 or more gallons • Gets 60 free showers • Card starting with 777860 • Card starting with 777850 • Customer gets an extra 16ppg • Where to check customers purchases • Where to check for 500 Point threshold • Determines a customers Status for the next month • ...
APL 2024-10-07
Across
- how we communicate customer requirements b
- International presence over __________ cou
- APL was founded on what product
- The item customers are most picky about
- we make things
- acquired APL in 2014
- 57 top customers send their orders this wa
- APL's injection molding company
- APL's largest customer with one sku
Down
- medication management brand
- document sent to customers when we remove
- Most type of emails sent to ecommerce@
- the season that is good for B2B business
- Pipas are also known as ________
- #1 customer that calls the call center
- APL is a global leader in ________ wellnes
- APL's newest brand
- how we communicate customer requirements b
- one of our values
19 Clues: we make things • one of our values • APL's newest brand • acquired APL in 2014 • medication management brand • APL was founded on what product • APL's injection molding company • Pipas are also known as ________ • APL's largest customer with one sku • Most type of emails sent to ecommerce@ • #1 customer that calls the call center • The item customers are most picky about • ...
CROSSWORD 2019-02-14
Across
- an unique 4 digit code using in security purposes
- Emergency Credit in other words
- a document signed by the customer that orders a bank to pay a specific amount of money
- our new MyKnowledge assistant
- account holder towards the bank
- stands for the agent position
- any instance of selling or buying
- a box of metal that dispenses money
- a bank division
- questioning, or one of the main reasons of calling us
- deposit, credit card, current, basic, loan are just different types of it
Down
- what helps to evaluate the level of carrying job duties
- a headphone with a microphone
- online support in real time
- simply every interaction between a customer and a call centre advisor
- the ability to share another's feeling essential for handling a conversation with a customer
- a document with blank spaces for information to be inserted
- a conversation set up for a feedback or training
- a professional goal to reach
- a bank in the mobile device
- the physical form of money known for centuries
21 Clues: a bank division • online support in real time • a bank in the mobile device • a professional goal to reach • a headphone with a microphone • our new MyKnowledge assistant • stands for the agent position • Emergency Credit in other words • account holder towards the bank • any instance of selling or buying • a box of metal that dispenses money • ...
Famous people and terminologies in the IE World 2021-02-05
Across
- The totality of features and characteristics of a product or service that bear on its ability to satisfy given needs
- Means “mistake-proofing”
- Known for “Quality is free”, “zero defects”
- The pioneer of the Industrial Engineering program here in the Philippines
- Means "Continuous Improvement"
- He adopted the term Poka-Yoke as part of the Toyota Production System.
- Revolutionized industrial production by being the first to apply assembly line manufacturing to a production process
- Known as the father of scientific management
Down
- Renowned as the "First lady of engineering, "the first lady of management", and the "Mother of industrial psychology.
- A management approach to long-term success through customer satisfaction
- Connected network of individuals, organizations, resources, activities, and technologies involved in the manufacture and sale of a product or service.
- Identifies seven areas of waste that are common in most production systems.
- The father of the Toyota Production System
- A workplace organization method that includes the following: seiri, seiton, seisō, seiketsu, and shitsuke
- Developed the concept of mass production of interchangeable parts
- The term that can be used to address your co-IE students in AdU
16 Clues: Means “mistake-proofing” • Means "Continuous Improvement" • The father of the Toyota Production System • Known for “Quality is free”, “zero defects” • Known as the father of scientific management • The term that can be used to address your co-IE students in AdU • Developed the concept of mass production of interchangeable parts • ...
Business 2013-06-11
Across
- The person who gives the go ahead for the purchase
- The Business Team Member heading up Front of House
- Business Specialist
- Business Manager
- The grassroots of any business interaction
- A priority service that gets you set up, gets you trained and keeps you running
- Who is England's oldest ally; Treaty of Windsor 1386.
- An Expert who works in Business
Down
- The Business team's customer relation management software
- A benefit of Joint Venture for businesses
- A key Business clue; Word, Excel and Powerpoint.
- Why were they in store?
- An opportunity for customers to meet the business team and to work through business ideas
- Who is heading up Joint Venture atm for the Business Team
- What would they like to use their products for?
- What Apple products do they own?
16 Clues: Business Manager • Business Specialist • Why were they in store? • An Expert who works in Business • What Apple products do they own? • A benefit of Joint Venture for businesses • The grassroots of any business interaction • What would they like to use their products for? • A key Business clue; Word, Excel and Powerpoint. • The person who gives the go ahead for the purchase • ...
Business Rules 7 thru 9 2020-08-10
Across
- Customer will receive __ letter and sent to collections.
- Unused Passes can be returned within __ months.
- __ Government entities do not pay state sales tax.
- Toll Transactions are in a __ and reportable manner.
- Request additional or replacement Pass or __ item.
- CSC shall support the Toll Transaction __ Fees.
- ___ Passes shall be replaced at no charge/fee.
Down
- CSC shall allow an Authorized User to make a __ adjustment.
- ___ is responsible for purchase of Pass inventory.
- The __ Vehicle Owner will be sent a Toll Bill.
- CSC shall determine and charge the __ sales tax.
- The __ shall provide a daily report of CPN transactions.
- A __ shall accompany all in-store customer transactions.
- __ CSC shall post transactions to Customer Accounts.
- CSC shall support various customer _____.
- The Vendor will __ and adjust the image review.
16 Clues: CSC shall support various customer _____. • The __ Vehicle Owner will be sent a Toll Bill. • ___ Passes shall be replaced at no charge/fee. • Unused Passes can be returned within __ months. • The Vendor will __ and adjust the image review. • CSC shall support the Toll Transaction __ Fees. • CSC shall determine and charge the __ sales tax. • ...
The OpCross Crossword 2021-07-15
Across
- ______ is an abbreviation of step-by-step approach for identifying all possible failures in a design, a manufacturing or assembly process, or a product or service(4)
- Who said "The thing is to keep everything in motion and take the work to the man and not the man to the work” (9)
- ______ pioneered Six Sigma, setting a "six sigma" goal for its manufacturing business.(8)
- _______ is an abbreviation of a tool used to translate the needs of the customer (voice of the customer) into measurable product and process quality characteristics (3)
- Analysing change in output due to change in input is known as ______ Analysis (11)
- CPM was developed by which company? (6)
Down
- Japanese word typically translated to "continuous improvement."(6)
- O in DPMO stands for _____ (11)
- V in DMADV stands for(6)
- The particular task performance in pert is known as_______ (8)
10 Clues: V in DMADV stands for(6) • O in DPMO stands for _____ (11) • CPM was developed by which company? (6) • The particular task performance in pert is known as_______ (8) • Japanese word typically translated to "continuous improvement."(6) • Analysing change in output due to change in input is known as ______ Analysis (11) • ...
crossword challenge 2022-10-15
Across
- Which award winning movie leveraged Isilon for its 3D rendering projects.
- Old name of Alienware
- is a combination of innovative technologies all working in concert to transform the entertainment experience on PCs, taking you into a world of vibrant life-like color, brilliant sound clarity, and uninterrupted streaming on Dell PCs
- Chief Diversity & Inclusion Officer at Dell Technologies
Down
- the inhouse podcast team of PCoE
- ERG that aims to connect team members from diverse cultures and backgrounds , and build an environment that values and is influenced by multicultural perspectives
- tiredness, worry or burnout associated with the overuse of virtual platforms of communication, particularly videotelephony.
- is a software company that specializes in integration platform as a service (iPaaS), API management, master data management and data preparation.
- The Dell EMC _______ family is the first Dell EMC hardware platform that uses an end to-end Non-Volatile Memory Express (NVMe) architecture for customer data
- Chief Customer Officer at Dell Technologies
10 Clues: Old name of Alienware • the inhouse podcast team of PCoE • Chief Customer Officer at Dell Technologies • Chief Diversity & Inclusion Officer at Dell Technologies • Which award winning movie leveraged Isilon for its 3D rendering projects. • tiredness, worry or burnout associated with the overuse of virtual platforms of communication, particularly videotelephony. • ...
Vocab Nonfiction 2024-01-28
Across
- The curious student approached the professor after class with a _____ about a concept discussed during the lecture.
- The success of the documentary hinged on the _____ of the eyewitness accounts and archival footage.
- Researchers are using social networks to _____ surveys and collect data for their studies.
- The editorial criticized the film for its perceived _____ bias, arguing that it portrayed a one-sided perspective.
- The _____ behavior of the customer service representative left a negative impression on the frustrated customer.
Down
- The community worked together to _____ a sense of unity and cooperation among its members.
- In certain cultures, there are _____ rules of etiquette that are widely understood but rarely explicitly discussed.
- The team's achievement was a _____ of individual talents, collaboration, and effective communication.
- The _____ committed against the indigenous community sparked outrage and demands for immediate action to address historical injustices.
- The artist carefully selected colors and shapes to create a _____ composition that conveyed a specific mood and message.
10 Clues: The community worked together to _____ a sense of unity and cooperation among its members. • Researchers are using social networks to _____ surveys and collect data for their studies. • The success of the documentary hinged on the _____ of the eyewitness accounts and archival footage. • ...
pricing crossword puzzle 2024-12-10
Across
- pricing, Quickly generates demand for product
- ticket packages Fans can purchase tickets for an entire season at a discount compared to buying individual game tickets.
- even pricing, Pricing items with either an odd number or an even number to match image
- pricing, Cover Research and Development costs
- pricing, A small price change can lead to a large change in the quantity demanded.
- The amount of a good or service that consumers want to buy.
- pricing, A change in price has little effect on the quantity demanded.
- the value placed on the goods or services being exchanged.
- leader pricing, A strategy where a product is sold at a low price to attract customers.
Down
- pricing, A marketing strategy where a business sells two or more products together at a lower price than if they were sold individually.
- competition, Competition between businesses based on quality, service and relationships
- pricing, Pricing goods according to what the customer is willing to pay
- share, The percentage of the total sales of all companies that sell the same type of product
- sessions Clients can purchase a package of training sessions or lessons at a discounted rate.
- line pricing, A strategy where a company sets different prices for products within the same product line
- The amount of a good or service available at a given time and price.
- bundling, Fans can choose which games they want to see in a bundle.
- bundles, Fans can purchase a bundle that includes a meet-and-greet with the team's mascot and a chance to run the bases before the game.
- sales, Discounted tickets are offered to larger groups, such as school trips, corporate outings, or social organizations.
19 Clues: pricing, Quickly generates demand for product • pricing, Cover Research and Development costs • the value placed on the goods or services being exchanged. • The amount of a good or service that consumers want to buy. • bundling, Fans can choose which games they want to see in a bundle. • The amount of a good or service available at a given time and price. • ...
Service 2023-12-23
Across
- This technique relies on backups or spares
- An interest in the subject of an insurance policy that is not unduly remote and that would cause the interested party to suffer financial loss if an insured event occurred.
- Focusing marketing efforts on a specific group of consumers.
Down
- In general, the tendency for people with the greatest probability of loss to be the ones most likely to purchase insurance.
- used by insurers and their representatives are conduits for contacting and establishing communication with their customers and prospective customers.
- This variable characterizes behavioristic segments and classifies consumers as none, medium, strong, and absolute
- Statistical and analytical techniques used to develop models that predict future events or behaviors.
- isolates loss exposures by limiting the severity of a single loss.
- also referred to as management general underwriters (MGUs), serve as intermediaries between insurers and the agents and brokers who sell insurance directly to the customer, similar to wholesalers in the marketing system for tangible goods.
9 Clues: This technique relies on backups or spares • Focusing marketing efforts on a specific group of consumers. • isolates loss exposures by limiting the severity of a single loss. • Statistical and analytical techniques used to develop models that predict future events or behaviors. • ...
Quality 2019-03-20
Across
- HIgh customer _____ is a benefit of greater quality
- A_______ is another expectation
- P______ is a customer expectation
- Customer ________ is another benefit of greater quality
- image B___ ___ is an example of an intangible measure of quality
- Test A product passes this when it meets all of the customer needs and expectations
- A product is of good quality if it meets the needs and _______ of customers
- of ownership C__ __ _____ is another example of a tangible measure of quality
Down
- purchase R____ _____ . This is third benefit of greater quality
- R________ is an example of a tangible measure of quality
- Customer _______ is the final benefit of greater quality.
- Lower ______ costs are a fourth benefit of greater quality
- Lost _______ are a cost of poor quality
- Reputation M____ ______ is another example of an intangible measure of quality
14 Clues: A_______ is another expectation • P______ is a customer expectation • Lost _______ are a cost of poor quality • HIgh customer _____ is a benefit of greater quality • R________ is an example of a tangible measure of quality • Customer ________ is another benefit of greater quality • Customer _______ is the final benefit of greater quality. • ...
Business Terminology Crossword 2013-05-16
Across
- Is when a customer tells other people about your product or service.
- A complete overview of every aspect of a business
- The mailiing or emailing any advertisement, flyer, coupon to a person's directly home.
- The selligs or performing a service.
Down
- Is the act of meeting people and building relationships with them.
- The general type and category, of product or services that a business sells or offers to.
6 Clues: The selligs or performing a service. • A complete overview of every aspect of a business • Is the act of meeting people and building relationships with them. • Is when a customer tells other people about your product or service. • The mailiing or emailing any advertisement, flyer, coupon to a person's directly home. • ...
Crossword Puzzle for August 22, 2016 2016-08-19
Across
- Set restrictions for watching shows and movies
- The ______tool is used when a customer would like to add an emta or customer owned modem to their account.
- Document name you can email to customers to help them view their techs estimated arrival time.
- A ________is required when the cable must be placed under a driveway, road, or sidewalk.
Down
- City where the new Sr. HR manager, Kristin Buckner is from.
- App used to convert your voicemail messages to emails with readable voicemails.
- Document name you can email to customers to help them check for service outages in their area.
- Document name you can email to customers to help them set up email and text alerts with bill reminders and payment confirmations.
- When a drop bury is required every effort is made to complete the _______within 14 days.
- Document name you can email to customers to give them help with the My Account app and site.
10 Clues: Set restrictions for watching shows and movies • City where the new Sr. HR manager, Kristin Buckner is from. • App used to convert your voicemail messages to emails with readable voicemails. • When a drop bury is required every effort is made to complete the _______within 14 days. • ...
Exam Review #2 2021-12-17
Across
- In-depth interview with a group of target customers who provide valuable ideas on products or services Focus ________
- The name, symbol, or design used to identify a product
- Data that help a business determine where its potential customers live and how far they will travel to visit the business
- Data that describe a group of people in terms of their tastes, opinions, personality traits, and lifestyle habits
- Description of the characteristics of the person or company that is likely to purchase a product or service Customer __________
- Data that describe a group of people in terms of their age, marital status, family size, ethnicity, gender, profession, education, and income
Down
- Groups of customers within a large market who share common characteristics Market ___________
- Product characteristics that will satisfy customer needs
- Creating an image for a product in the customer’s mind
- The different products and services a business sells. Product________
10 Clues: The name, symbol, or design used to identify a product • Creating an image for a product in the customer’s mind • Product characteristics that will satisfy customer needs • The different products and services a business sells. Product________ • Groups of customers within a large market who share common characteristics Market ___________ • ...
Business vocabulary crossword 2024-12-10
Across
- The aspect of a company that communicates value to a specific audience. (9 letters)
- A market where goods are produced in very large quantities and sold at lower prices. (9 letters)
- A part of the marketing mix, referring to activities like advertising and public relations. (9 letters)
- A characteristic or feature that makes a product stand out from competitors. (19 letters)
- The increase in the number of consumers who buy a product or service. (12 letters)
Down
- A business strategy to deliver products or services based on customer needs and wants. (15 letters)
- The percentage of a market controlled by a company or product. (11 letters)
- The process of dividing a market into smaller groups based on shared characteristics. (11 letters)
- An approach focused on creating high-quality products, often with less emphasis on customer demand. (17 letters)
- A small part of a larger market, often serving customers with very specialized needs. (10 letters)
10 Clues: The percentage of a market controlled by a company or product. (11 letters) • The increase in the number of consumers who buy a product or service. (12 letters) • The aspect of a company that communicates value to a specific audience. (9 letters) • A characteristic or feature that makes a product stand out from competitors. (19 letters) • ...
NYCSC customer service appreciation week puzzle 1 2025-10-06
Across
- CHARGES APPLIED WHEN TRAVELLING ON CERTAIN ROADS
- PRIMARY CUSTOMER ON AN ACCOUNT
- LETTER SENT OUT TO NOTIFY CUSTOMERS ABOUT PENDING ACTIONS-ESPECIALLY REGARDING COLLECTIONS OR VIOLATIONS
- PEOPLE REGISTER THEIR CARS AND WHO SUSPENDS PLATES ON OUR BEHALF.
- NAME OF THE EZPASS DEVICE
- WHAT NON ACCOUNT HOLDERS GET IN THE MAIL
Down
- TBM STATUS AFTER 120 DAYS OF NONPAYMENT9) AGENCY THAT THAT HANDLES TOLLS MORE THAN 170 DAYS OLD
- STATUS APPLIED TO PLATES WITH HIGH AMOUNTS OF OUTANDING TOLLS
- SOMETHING YOU CAN DO ON EVERY LEVEL OF SECURITY MATRIX
- AGENCY THAT THAT HANDLES TOLLS MORE THAN 170 DAYS OLD
- TBM STATUS AFTER 60 DAYS OF NONPAYMENT
11 Clues: NAME OF THE EZPASS DEVICE • PRIMARY CUSTOMER ON AN ACCOUNT • TBM STATUS AFTER 60 DAYS OF NONPAYMENT • WHAT NON ACCOUNT HOLDERS GET IN THE MAIL • CHARGES APPLIED WHEN TRAVELLING ON CERTAIN ROADS • AGENCY THAT THAT HANDLES TOLLS MORE THAN 170 DAYS OLD • SOMETHING YOU CAN DO ON EVERY LEVEL OF SECURITY MATRIX • STATUS APPLIED TO PLATES WITH HIGH AMOUNTS OF OUTANDING TOLLS • ...
How well do you know Park Place? 2020-07-06
5 Clues: Our pricing promise • Largest merchant category • Our customer service promise • State where Park Place is headquartered • Parker Brothers Game the company was named after
TTS AIJ 2022-09-26
20 Clues: KB • HD • bps • LAN • queuing • pengguna • gigabits • nirkabel • bit error rak • memberi layanan • maintain ability • grade of service • internet protocol • quality of service • proses persinyalan • integrated service • differentiated service • internet service provider • Transmission control panel • nilai konsumsi transfer data yang dihitung
Customer Care Excellence 2021-02-12
Across
- What did Des just purchase
- Indicator that partial permissions need updated
- I know how frustrating this can be, let me walk you through it.
- Kind of dog Bob has
- KS page to ref for consolidation pros and cons
- Name of Amy's cat
- Corr to search to see if death certificate received
- Where did Dawn move here from
- Maximum dead air seconds allowed
- days a federal loan past due for NYC Lang Pref updated
- How to setup account on NCW
- Letter to send if Mortg Co needs Est Level Ext Plan
- Offer this option for COMM prior to a FORD
Down
- Payment option in which auth script needs read
- Refer borrower for more info on PSLF
- Remove if borrower states BK is filed
- So just to make sure no further questions, here is what we discussed today
- ks Page to review when brr has mentioned DRO
- Name of Tori's roommate
- Close the loop for credit bureau inquiry
- Class screen to see if consolidation summary has sent
- Number of days until PIF letter sends to borrower
22 Clues: Name of Amy's cat • Kind of dog Bob has • Name of Tori's roommate • What did Des just purchase • How to setup account on NCW • Where did Dawn move here from • Maximum dead air seconds allowed • Refer borrower for more info on PSLF • Remove if borrower states BK is filed • Close the loop for credit bureau inquiry • Offer this option for COMM prior to a FORD • ...
DSI Customer First 2017-06-06
Across
- We win through the combined effort of ___.
- Work ___.
- First step of the customer Journey.
- “DSI provides a positive ___. I would recommend them to my peers.”
- DSI has a strong ___ to advancing science.
- Second part of DSI Mission.
- DSI products are featured in many scientific _____.
- To fit customer needs, we provide innovative ___ and ___.
- To be the #1 partner in the pursuit of better ___ for humans and animals.
- DSI ___ services can help with all of the surgery needs.
Down
- Third part of DSI Mission.
- DSI ___ services can help with equipment setup and troubleshooting.
- We are committed to ___ in everything we do.
- First of DSI’s core values.
- Mission: To improve lives through ___, ___, ___ and the power of information.
- DSI has a ___ for most preclinical monitoring applications.
- Be ___.
- Have ___.
- Second part to above.
- DSI is committed to producing high ___ products.
20 Clues: Be ___. • Work ___. • Have ___. • Second part to above. • Third part of DSI Mission. • First of DSI’s core values. • Second part of DSI Mission. • First step of the customer Journey. • We win through the combined effort of ___. • DSI has a strong ___ to advancing science. • We are committed to ___ in everything we do. • DSI is committed to producing high ___ products. • ...
Managing Customer Expectations 2016-01-12
Across
- a strong verb meaning to be able to or have the ability, power, or skill to
- the people you will be working with, the tools you will use
- a medium strength verb meaning to regard as likely to happen
- how the customer will know your commitment is complete
- the SMART way to tell a customer "when"
- a strong verb meaning is determined to or definitely will
- a medium strength verb meaning to form an approximate judgement
- when you must ______ the customer's expectation, it's important to tell them what you CAN do for them
- what the customer anticipates receiving as part of our delivery
- a strong verb meaning determined or sure to
Down
- a weak verb meaning to designate as a goal
- changing some part of the customer's expectation, provide a substitute
- the person or people whose expectations matter most
- the customer's expectation fully aligned with what we can reasonably deliver so we can _________ their expectation
- achieveable
- used to express conditional possibility or ability; when used in the simple past tense, it is as strong as can
- always ______ the agreement being sure to address who, what, when, where, how, and why
- the "S" in SMART
- used to express condition; when used in the simple past tense, it is as strong as shall
- a weak verb meaning to have in mind as something to be done or brought about
- a medium strength verb meaning to declare or tell in advance
21 Clues: achieveable • the "S" in SMART • the SMART way to tell a customer "when" • a weak verb meaning to designate as a goal • a strong verb meaning determined or sure to • the person or people whose expectations matter most • how the customer will know your commitment is complete • a strong verb meaning is determined to or definitely will • ...
Customer Care - #2 2022-08-19
Across
- Exhaust _______.
- Yard _______.
- ______ Plug.
- High Pressure ______.
- _______ Cover.
- _________ line.
- ______ deck.
- _________ Kit.
- ________ Housing.
- Front ______.
Down
- Fuel ______.
- Rocker _______.
- Automatic ________ regulator.
- Oil _______.
- ________ Relief Valve.
- Wire ______.
- Air _______.
- Fuel ____.
- Drive ______.
- ________ Set.
20 Clues: Fuel ____. • Fuel ______. • Oil _______. • ______ Plug. • Wire ______. • Air _______. • ______ deck. • Yard _______. • Drive ______. • ________ Set. • Front ______. • _______ Cover. • _________ Kit. • Rocker _______. • _________ line. • Exhaust _______. • ________ Housing. • High Pressure ______. • ________ Relief Valve. • Automatic ________ regulator.
Retail 2013-05-27
Across
- Tweak the numbers related to the store operations
- Product is shipped directly that customer. No inventory is held and the retailer is not involved in the shipping
- Purchasing Advice to the customers
- Percentage reduction in price for payment within a specified period of time
- The price paid for the product, plus any additional costs necessary to get the merchandise into inventory and ready for sale, including shipping and handling
- A gauge of marketing effectiveness measured by the ability of a customer to recognize and/or recall a name, image or other mark associated with a particular brand
- sales technique in which the salesperson recognizes what a customer is purchasing and will make suggestions or recommendations of other related merchandise the shopper may also be interested in purchasing.
- business strategy designed to reduce costs and increase profitability by strengthening customer loyalty
- Use it later as money
Down
- Written set of entries by a business and published online
- Beginning cost inventory for each month plus the ending cost inventory for the last month
- just like money
- A promotion in the form of a document / number that can be redeemed for a discount when purchasing goods or services.
- Checkout handler
- retail shops that are located in a building as opposed to an online shopping destination, door-to-door sales, kiosk or other similar site not housed within a structure
- A method of stock rotation in which goods that are received first are sold first. Newly received product is stocked behind the older merchandise
- Customer segmentation and personalization for customer
- This type of store generally offers an extensive selection of merchandise at prices so low smaller stores cannot compete
- evidence that a transport company or carrier received goods from a shipper
19 Clues: just like money • Checkout handler • Use it later as money • Purchasing Advice to the customers • Tweak the numbers related to the store operations • Customer segmentation and personalization for customer • Written set of entries by a business and published online • evidence that a transport company or carrier received goods from a shipper • ...
Best Western Hotels & Resorts - Asia 2016-07-21
Across
- To Lead the Industry in Superior Customer Care
- ... With every guests every time
- Behaving in ways which instill confidence that our decisions and actions are sound
- Recognizing each individual's unique value
- Secondary Typography
- In 1974 Eliminated this words from its name
- Primary Typography
- Ensuring that each person is responsible for the outcomes and consequences of his or her choices and actions
- City where our Corporate Headquarter is located
Down
- Consistently treating every person and situation based on these values and commitments;
- Committing to be candid, open, truthful and free from deception
- Adhering consistently to a set of standards or values
- Regional Office in which continent that established during 2001
- Committing to the highest standards of quality and service in everything we say and do
- Web-based time management application. Provides management and employees with a way to oversee employee data, time tracking, benefits and their paychecks.
- Enhance Brand Equity and Increase Member Value
- The founder of Best Western and was known in the hospitality industry as Mr. Motel
- Being good neighbors in our local and global communities
- One of Best Western Hotel brands: Designed for secondary markets, suburban and highway locations
- offers members and corporate employees learning opportunities for continuing education - at your convenience and at your own pace
- One of Best Western Hotel brands: Boutique, Urban, Hip and Chic, Social Engagement, technology integration and consistent service
21 Clues: Primary Typography • Secondary Typography • ... With every guests every time • Recognizing each individual's unique value • In 1974 Eliminated this words from its name • To Lead the Industry in Superior Customer Care • Enhance Brand Equity and Increase Member Value • City where our Corporate Headquarter is located • Adhering consistently to a set of standards or values • ...
Vocabulary Review 2023-12-22
Across
- Short for advertisement; a promotional message
- Online platform for sharing information, often in a diary-like format
- Using technology to perform tasks without human intervention
- Statistical data about a population, including age, gender, income, etc
- Groups of people targeted by marketing efforts
- Fictional character representing a target audience segment
- Word or phrase preceded by a '#' used to categorize content on social media
- Content or channels controlled by a brand, like a website or social accounts
- Valuable understanding or perception gained from data
- Examination of data to gain insights and make decisions
- Attracting customers through content and experiences
- Desired action taken by a user, such as making a purchase or signing up
- Any interaction between a customer and a brand/product/service
- Entity or person placing ads to promote a product/service
Down
- Tailoring content to individual preferences or characteristics
- Analysis of audience based on attitudes, values, and lifestyles
- Individuals who publicly support or recommend something
- Visual representation showing where users focus attention on a web page
- Behaviours or steps taken in response to stimuli or situations
- Marketing strategy that covers all aspects and channels of advertising
- Publicity gained through word-of-mouth or free exposure
- Knowledge or consciousness of a product, brand, or issue
- Rival business or entity in the same market
- Actions or patterns displayed by a particular audience
24 Clues: Rival business or entity in the same market • Short for advertisement; a promotional message • Groups of people targeted by marketing efforts • Attracting customers through content and experiences • Valuable understanding or perception gained from data • Actions or patterns displayed by a particular audience • Individuals who publicly support or recommend something • ...
Economics Revision 2019-11-05
Across
- What firms/businesses give households in a flow diagram
- Something that is essential for survival
- The 'C' in factors of production
- Someone who makes a good or service
- The point where demand and supply meet on a graph
- The 'x' flow of income explains how money moves through an economy
- Pricing strategy where you charge $5.95 to make people think it's cheaper
- What you give up by choosing another option
- On a supply and demand graph, what INCREASES as price and quantity increase?
- A customer who always buys goods and services from the same business
- A consumer who only buys things when they are good value for money
Down
- A producer who produces food
- Wants are unlimited, but needs are limited
- The 'E' in factors of production
- A business may try to be 'x' - meaning they care about the people who make their products
- A producer who manufactures good in a factory
- Someone who buys a good or service
- Coles and Woolies banning plastic bags is an example of responding to which consumer demand?
- Pricing strategy where you charge a lot to make it look expensive
- The name for the group that give money to firms/businesses in a flow diagram
- Acronym for Factors of Production
- Something that you don't have to have but desire
22 Clues: A producer who produces food • The 'E' in factors of production • The 'C' in factors of production • Acronym for Factors of Production • Someone who buys a good or service • Someone who makes a good or service • Something that is essential for survival • Wants are unlimited, but needs are limited • What you give up by choosing another option • ...
Balgowlah Crossword 2023-02-28
Across
- Don Simon, aka _____ captain
- A grumpy individual
- What do Tania and Dean wave at from the windows?
- Emma, where is your ____?
- Rob and Dean. Lost a bet, did this.
- Song our area leader performed last week
- Who are Derek and Dolores?
- Noun. 8 March 2022
- Emma. Multimillionaire, sales extraordinaire, owner of a ________ fleet
- Secret item kept in the warehouse freezer
- A dessert that never lasts long in store
- There’s two of them
- Rhymes. ____ the printer
- Synonym: thug, hoodlum, Joy, bandit, ruffian
- What customer is still waiting on a Scarborough 200x290 snow?
- Where to find that day's unlucky individual
- ____ would like more notes on orders please
- Lampshade king’s favourite lunch
- New chicken nugget machine
- Synonym. Broken
- Pen thief
Down
- Would win flashiest shoes prize
- Emma’s favourite workwife
- Does or does not. Joy's mum works in kitchens.
- Announced over the PA system
- Nicky, also known as our in-house ______ manager
- Where you can find all the answers
- Flatpack Sydney
- Biggest stapler award
- Noula’s favourite staff member
- ‘My name is ____’
- Biggest superstar in the warehouse
- Service is selling and ______ is service.
- Stationary item most misused in store
- Katherine, Song by Katy Perry
- Gidi's Balgowlah title
- Kara's favourite time of the year
- Andrea’s nickname for Ian
38 Clues: Pen thief • Flatpack Sydney • Synonym. Broken • ‘My name is ____’ • Noun. 8 March 2022 • A grumpy individual • There’s two of them • Biggest stapler award • Gidi's Balgowlah title • Rhymes. ____ the printer • Emma’s favourite workwife • Emma, where is your ____? • Andrea’s nickname for Ian • Who are Derek and Dolores? • New chicken nugget machine • Don Simon, aka _____ captain • ...
AbzCross 2020-05-05
Across
- all xpresso.ai data is stored on this shared folder (3)
- large semiconductor company and the first Abzooba customer to use xpresso.ai
- runs build pipelines for creating docker images from xpresso.ai components source code (7)
- Abzooba platform for AI Ops (9)
- code versioning system used by Abzooba (9)
- the 'K' in the ELK stack, used for displaying log messages in xpresso (6)
- a component in xpresso.ai that runs forever, receives requests and provides responses (7)
- xpresso.ai supports this file system for big data (4)
- de facto standard for containerization, used in xpresso.ai (6)
Down
- each run of a pipeline in xpresso is called an _____ (10)
- components can be combined to create this in xpresso, e.g., for data preparation or model training (8)
- elephants store memories, this stores data versions in xpresso! (9)
- the 'L' in the ELK stack, used for processing log messages in xpresso (8)
- for big data, xpresso.ai supports _____ pipelines (5)
- ____Search, part of the ELK stack used for indexing log messages in xpresso (7)
- the xpresso.ai CLI tool is called _____ (6)
- Indian god of wealth starts the container orchestration service used in xpresso (10)
- a component in xpresso.ai that runs once, completes its work and exits (3)
- when your code is ready, you _____ it (5)
- ordinary (non-big-data) pipelines are run on ______ in xpresso.ai (8)
20 Clues: Abzooba platform for AI Ops (9) • when your code is ready, you _____ it (5) • code versioning system used by Abzooba (9) • the xpresso.ai CLI tool is called _____ (6) • for big data, xpresso.ai supports _____ pipelines (5) • xpresso.ai supports this file system for big data (4) • all xpresso.ai data is stored on this shared folder (3) • ...
Unit 3.1 Vocabulary 2023-09-21
Across
- sales are stable and price remains steady until new competitors arise
- coordination of all activities required to make a product
- protects products and customers from potentially negative outcomes
- anything a human puts into making a product
- number of product variations within a product line
- products that are partly finished
- distinctive quality of a good or service
- demand and market share subside
- how a product is used
- total number of similar products a business offers within a product line
- details when materials, shipments, workers, and other factors will be used
Down
- inspecting products in inventory or production against standards
- competition is low, demand is increasing
- goods and services sold by a business
- product is new and unknown
- raw materials that come directly from suppliers
- number of items a business currently holds
- a business’s acquisition of various necessary items to make a product
- group of goods and services with similar characteristics in the product mix
- number of completed products that a business has in stock
- product’s performance from introduction to when it’s discontinued
- total number of product lines a business carries
- good and services created to satisfy consumer wants and needs
- operating procedures a company will use when developing or providing a product or service
- positive gains a customer will experience from a purchase
25 Clues: how a product is used • product is new and unknown • demand and market share subside • products that are partly finished • goods and services sold by a business • competition is low, demand is increasing • distinctive quality of a good or service • number of items a business currently holds • anything a human puts into making a product • ...
EXTRA CREDIT | ELA Terms Tri III 2025-05-06
Across
- the character who defied Zeus and gave humans fire
- a misfit or outlaw character who desires to destroy what is not working
- the visionary or healer who uses knowledge to transform the world around them
- appeal to logic and reason
- Cronus, father of Zeus, was the leader of these
- the messenger of the Greek gods
- the intended viewers or listeners of an advertisement (or other text)
- a common or familiar character type that recurs universally (across time, space, and cultures)
- when people do something because others are doing it(2 words - no space)
- benefits or deals offered by companies for purchasing their product or service
- appeal to emotion and imagination
Down
- a good or moral quality/attribute (consider the posters you did)
- a trendy or fashionable word or phrase used to grab attention
- a statement from a customer about how a product or service benefitted them
- the fruit Persephone ate which trapped her in the underworld for half of each year
- this attempts to make the audience associate (usually positive) words, images, and ideas with a product
- a comedic or trickster character
- the ________ were 3 sister goddesses in charge of mortal life and death
- appeal to the credibility and character of the speaker
- a traditional story, especially one explaining some natural or social phenomenon, typically involving supernatural beings
20 Clues: appeal to logic and reason • the messenger of the Greek gods • a comedic or trickster character • appeal to emotion and imagination • Cronus, father of Zeus, was the leader of these • the character who defied Zeus and gave humans fire • appeal to the credibility and character of the speaker • a trendy or fashionable word or phrase used to grab attention • ...
test 2023-04-19
17 Clues: A team • A bank • A letter • An event • A survey • An account • A cool guy • A big pain • Another pain • A new account • An initiative • Knowledge hub • An achievement • A Learning tool • Another customer • A compliance thing • An insurance customer
Entrepreneurship Vocabulary 1 2022-03-23
Across
- someone that owns their own business
- something you have to have to live
- the money left after all expenses
- products that can be sold or used
- the activity of making, buying, or selling goods or providing services in exchange for money
- when you borrow money and have to pay it back
- a person who uses the products or services
Down
- to tell people about your product or service
- money coming in
- the act of trying to promote and sell products and services
- someone who invests their time, knowledge, money, etc to help a business
- money that you pay out for bills, expenditures, etc
- things you would like to have
- someone that works for a business
- a person who buys products or services
- work that is done by others
16 Clues: money coming in • work that is done by others • things you would like to have • someone that works for a business • the money left after all expenses • products that can be sold or used • something you have to have to live • someone that owns their own business • a person who buys products or services • a person who uses the products or services • ...
IMMUNE 2018-12-21
Across
- the degree of excellence of something
- a person who buys goods or services
- a thing given in recognition of service, effort, or achievement
- the branch of knowledge dealing with engineering or applied sciences
- the quality of being honest and having strong moral principles
- the ability to understand and share the feelings of another
- detailed examination of the elements
Down
- the combined action of a group
- a situation involving exposure to danger
- the feeling or belief that one can have faith in or rely on someone or something
- an abstract idea
- a thing used as an example to follow or imitate
- the aim of an attack
- a conclusion or resolution reached after consideration
- advice or information aimed at resolving a problem or difficulty
- strong and barely controllable emotion
16 Clues: an abstract idea • the aim of an attack • the combined action of a group • a person who buys goods or services • detailed examination of the elements • the degree of excellence of something • strong and barely controllable emotion • a situation involving exposure to danger • a thing used as an example to follow or imitate • ...
PF9 3Q Newsletter 2021-07-23
Across
- One of our customers - think Latte!
- The 'c' of iCORE
- The company where our founders came from
- Who's home was the first PF9 office?
- The 'e' of iCORE
- Platform9's very first paying customer!
- What inspired the name of Platform9?
Down
- Platform9's 1st Telco customer
- One of our infrastructure partners
- Platform9's 1st retail customer
- One of our Platform Technologies partners
- The 'o' of iCORE
- The 'r' of iCORE
- Acronym for Managed Kubernetes
- The 'i' of iCORE
- What did the founders write possible names for the company on?
- Acronym for Managed Openstack
17 Clues: The 'c' of iCORE • The 'o' of iCORE • The 'r' of iCORE • The 'i' of iCORE • The 'e' of iCORE • Acronym for Managed Openstack • Platform9's 1st Telco customer • Acronym for Managed Kubernetes • Platform9's 1st retail customer • One of our infrastructure partners • One of our customers - think Latte! • Who's home was the first PF9 office? • What inspired the name of Platform9? • ...
bank 2024-02-07
Across
- Machine used for deposits and withdrawals
- Loan used to buy property
- Pnc Investments
- Person at the branch who assists clients with counter transactions
- Mimi's favorite customer
- The coolest ABM
- what Livi sprays when the branch smells funky
- Product that is revolving and sometimes offers rewards
Down
- The name of our branch
- When a client puts money in an account
- Devin's favorite customer
- When a client takes money from an account
- person at the branch who assists clients with platform needs
- Our main supplier
- What incentive bankers earn
- The people we help
- Morning meeting
17 Clues: Pnc Investments • The coolest ABM • Morning meeting • Our main supplier • The people we help • The name of our branch • Mimi's favorite customer • Devin's favorite customer • Loan used to buy property • What incentive bankers earn • When a client puts money in an account • When a client takes money from an account • Machine used for deposits and withdrawals • ...
A Challenging Crossword 2021-11-04
Across
- Challenger's newest factory location
- CRS' newest customer: auctions ________
- Maria's favorite football team's home city
- Rob's primary customer
- recently celebrated their 5th anniversary at Challenger
- currently first place in the football pool
- birthday is early December
Down
- one of Grip's new retro cocktail-inspired cases
- Kevin's favorite football team
- recently got a new puppy named Rocket
- Glenn & Charlotte's 2021 Halloween costumes
- upcoming Grip campaign: _______ Christmas
- won week 8 of the football pool
- the newest member of the Baltimore team
- birthday is early November
- one of our new factories
- Phil's primary customer
17 Clues: Rob's primary customer • Phil's primary customer • one of our new factories • birthday is early November • birthday is early December • Kevin's favorite football team • won week 8 of the football pool • Challenger's newest factory location • recently got a new puppy named Rocket • the newest member of the Baltimore team • CRS' newest customer: auctions ________ • ...
GSA Customer Agencies 2023-07-21
Across
- U.S. Secret Service
- Veterans Benefits Administration (part of VA)
- FSA
- U.S. Forest Service
- Natural Resources Conservation Service
- Railroad Retirement Board
- SSA
- U.S. Geological Survey
- National Parks Service
- U.S. Military Entrance Processing
- National Oceanic and Atmospheric Administration
- Bureau of Alcohol, Tobacco, Firearms and Explosives
- Health and Human Services
- Occupational Safety and Health Administration
- Federal Emergency Management Agency
- IRS
- U.S. Environmental Protection Agency
- U.S. Fish and Wildlife Service
Down
- TSA
- Animal and Plant Health Inspection Service
- SBA
- U.S. Drug Enforcement Administration
- BLM
- Sometimes called Rural Housing Administration (RHA), but recently changed their name to RD
- The Federal police that protect our buildings (FPS)
- DHS
- U.S. Immigrations & Custom Enforcement
- VA - organization for Veterans
- U.S. Marshals Service
- The short name we use for U.S. Probation and Pretrial Services
- U.S. Department of Justice
- United States Department of Agriculture
- U.S. Customs and Border Protection
33 Clues: TSA • SBA • BLM • FSA • DHS • SSA • IRS • U.S. Secret Service • U.S. Forest Service • U.S. Marshals Service • U.S. Geological Survey • National Parks Service • Railroad Retirement Board • Health and Human Services • U.S. Department of Justice • VA - organization for Veterans • U.S. Fish and Wildlife Service • U.S. Military Entrance Processing • U.S. Customs and Border Protection • ...
Customer Invoice & Billing 2024-04-24
Across
- One tenth of an hour is _______ minutes.
- .5 is a ______ hour.
- A financial gain.
- A person buying goods or services.
- The the final cost of an invoice after all parts, labor and tax are added together.
- Almost all repair shops charge customers for their services by the _______.
- When the manufacturer of a product pays for repairs.
- Another word for fix.
- The process of billing in which the cost is set prior to work being performed is known as ______ rate.
- The process of billing where each hour work is performed adds additional cost, there is no set cost is known as _______ rate.
- A book or website that provides information about the amount of time a job should take is known as a Flat rate ________.
Down
- The total of parts and labor costs BEFORE tax is added.
- The price paid for a part by the customer. Usually includes the cost plus a percentage.
- A series of numbers or letters that identify individual parts.
- The price paid for a part by the dealership/shop.
- Another word for work performed.
- .25 is a _______ of an hour.
- The price a shop charges per hour of work performed is the known as the _______ labor rate.
- Is 6% in PA and 7% in NJ
- A list of goods and services provided to the customer containing a breakdown of cost and the total cost.
20 Clues: A financial gain. • .5 is a ______ hour. • Another word for fix. • Is 6% in PA and 7% in NJ • .25 is a _______ of an hour. • Another word for work performed. • A person buying goods or services. • One tenth of an hour is _______ minutes. • The price paid for a part by the dealership/shop. • When the manufacturer of a product pays for repairs. • ...
Customer Journey Crossword 2024-05-23
Across
- Gel padding, natural lift and feel
- Cushioned underwire
- After greeting customer, you _____ what they are shopping for
- What do you offer in Step 4 of the Customer Journey?
- How many options do you show at the Bra Menu?
- What colour choices do you show first?
- Full coverage, provides extra support and comfort
- Lightly lined demi cup with a ballerina back
- I'm [name], your ___________
- What do you do in the Fitting Room?
Down
- Lightly padded no wire
- Lightly-lined foam padding featuring a square neckline
- Show the customers all of our bra options
- Let's get you ___________
- Not a club card, it's a ___________
- Unlined microfiber cups wit ha contour fit
- Lightweight foam padding, lifts you up 2 cup sizes
- What choices do you show a neutral-colour bra shopper?
- Lightly-lined double foam mesh technology, very breathable
- Has stay-put technology on the band
- Other than writing the customer's size and their favourite bra frames on a Bra Fit Card, what other 2 things do you need to include?
- Lightly padded with a plunging neckline
22 Clues: Cushioned underwire • Lightly padded no wire • Let's get you ___________ • I'm [name], your ___________ • Gel padding, natural lift and feel • Not a club card, it's a ___________ • Has stay-put technology on the band • What do you do in the Fitting Room? • What colour choices do you show first? • Lightly padded with a plunging neckline • ...
Netflix Customer Manipulation 2025-12-11
Across
- Using resources responsibly
- Toxic industrial metal
- Becoming outdated
- Method or way of doing something
- Death or the end of something
- Process or development stages
- Fake environmental friendliness
- Disappointed because reality is worse than expected
- Extremely shocking or bad
- Calm or soothe
- Person or thing responsible for a problem
- Speed of movement
- Highest or best point
- Throw away
- Bubbling, liquid sound
- Survive or last through difficulties
- side Opposite or disadvantage of something
- Copy something good to match it
- Deep understandings
- Impossible to open or change secretly
- Place where an event happens
- venture To do something risky or uncertain
- Storage building for goods
- Increase in speed
- approach Hard-working and careful way of doing something
- Words or actions that calm someone
- the curb At the edge of the street
- Naturally or by its nature
- Headphones with a microphone
- Temporary solution
- Not giving up
Down
- Extremely surprising or hard to imagine
- reason Very strong, convincing reason
- To obtain or get something
- Running machine or repetitive routine
- into Use or access something effectively
- chirping High-pitched bird sounds
- Negative consequence
- Clothing in general
- Most essential or foundational part
- the problem Hide the issue instead of solving it
- scene Very shocking or horrible situation
- Workplace safety authority in the USA
- Smoothly and without problems
- Reveal something for the first time
- for yourself Manage alone without help
- Group of items together
- Piece of clothing
- Extreme anger caused by something shocking
- message Main idea or central point
- Use something well OR treat someone unfairly
- Serious promise
- Small flaws or defects
- Money coming in
- Big improvement or complete change
- Not affected or not allowing anything through
- Give unwillingly or envy someone
- Not strict; too relaxed
- Main speech or central theme
59 Clues: Throw away • Not giving up • Calm or soothe • Serious promise • Money coming in • Becoming outdated • Speed of movement • Piece of clothing • Increase in speed • Temporary solution • Clothing in general • Deep understandings • Negative consequence • Highest or best point • Toxic industrial metal • Bubbling, liquid sound • Small flaws or defects • Group of items together • Not strict; too relaxed • ...
Compliance week - Match 3 2018-08-28
Across
- You may use SAP ______ Reporting Tool to report confidential complaints or concerns regarding accounting, auditing, or bribery / corruption.
- MaxAttention Support Customers, Ramp-Up incidents,Escalated incidents as long as real Business Impact given are excluded from ________ process. (hint: How-to)
- The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
- Laptops need to be secured with a ______ when unattended.
- ________ tool checks compliance of your laptop for any black or grey listed software
- Obtaining sensitive data through contact/calls to those privy to it is called _____________.
- _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
Down
- Currently how many types of Information classifications are there in SAP ?
- ____________ protects hardware and software against loss, deletion and misuse of sensible data.
- ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
- Work monitor result lists must be sorted according to ______ in descending order ?
- Under _________ SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
- Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
- Can you turn ____ memo to other memo types in BCP ?
- How many months once do I have to change my SAP Global password?
15 Clues: Can you turn ____ memo to other memo types in BCP ? • Laptops need to be secured with a ______ when unattended. • How many months once do I have to change my SAP Global password? • Currently how many types of Information classifications are there in SAP ? • Work monitor result lists must be sorted according to ______ in descending order ? • ...
Dictionary Test 2014-12-02
Across
- – This application is used for processing Pier 1 Gift Cards. OSI allows Order Search & Update, Real Time Transactions, Pre-Authorization Clear, Card Search & Reconciliation and Multiple Card Search & Reconciliation.
- – Once you open or print the order list of a “New” order, the order status automatically changes to “Open.”
- Up In Store – A service that allows customers to select and pay for merchandise on Pier1.com for in-store Pick Up.
- Management System (OMS) – This application is used for e-Commerce Searching for Orders and Tracking Orders.
Down
- to her Home – A service that allows customers to select merchandise on Pier1.com, pay for it and have it shipped directly to them.
- Up – When a customer picks up her order, you will change the status to “Picked Up.” This moves the order to the “Picked Up” folder.
- Order – When a customer places an order to pick up at your store, it generates a “New” order. The order appears bold in Order Tracker.
- Tracker – The application you access from the cash wrap or back office PC to review new orders and update order statuses. This application works like an email inbox.
- for Pickup – After you gather the order and place it on the sold shelf, you will update the order status to “Ready for Pickup.” Clicking “Ready for Pickup” moves the order to your “Ready for Pickup” folder, charges the customer’s credit card and sends an email to the customer, informing her that her order is ready.
9 Clues: – Once you open or print the order list of a “New” order, the order status automatically changes to “Open.” • Management System (OMS) – This application is used for e-Commerce Searching for Orders and Tracking Orders. • Up In Store – A service that allows customers to select and pay for merchandise on Pier1.com for in-store Pick Up. • ...
Un-BEE-lievable SERVICE!!!! 2014-08-11
Across
- Customer experiences are based on the five ?
- Superior cusotmer experiences are WOW, first class, and ?
- ? are the company to the customer
- The ability to steer a conversation to a resolution in the most effective way is ?
- End the handshake cleanly, ? the introduction is over
- Pay attention to ?
- The four basic customer needs are to feel understood, comfort, important, and ?
Down
- The ? technique should be used to calm an irate customer on the phone
- create a ? experience for cusotmers
- A firm handshake combined with strong eye contact communicates ? to our cusotmer
- Look at everything through the ? of the customer
- everything ?
12 Clues: everything ? • Pay attention to ? • ? are the company to the customer • create a ? experience for cusotmers • Customer experiences are based on the five ? • Look at everything through the ? of the customer • End the handshake cleanly, ? the introduction is over • Superior cusotmer experiences are WOW, first class, and ? • ...
Quality & Reliability 2023-08-21
Across
- Dr. Edwards ________ refined his ideas into what he called ‘total quality management,’ which helped contribute to the foundation of the Toyota Production System.
- Quality Assurance Rule established in 1965 that emphasized Quality is everyone’s responsibility.
- What model Lexus was the customer proud about in story 3
- Respect for ______ is a core belief at Toyota that helps drive Quality in our products, services and people.
- Lexus has taught us to always have a relentless ____________ of perfection.
- _________ Toyoda was our founding father and instilled a Quality Mindset into all of us.
- At Toyota we are encouraged to have a Customer First / _________ First Mindset in everything we do.
- Toyota’s Philosophy of Go Look and See is called ________ Gen Butsu
Down
- How long does the customer plan to drive their Tacoma in story 2
- Thousand Number of miles customer has on vehicle in story 3
- Thousand The number of miles on the customer’s vehicle in story 1
- The name of the customer’s vehicle in story 1
- The Quality ________ Center is where I can go to learn about Toyota’s rich history of Quality.
- Type of warranty the customer added to their Tacoma in story 2
- This year’s Quality Theme is Customer Trust Starts ___________.
15 Clues: The name of the customer’s vehicle in story 1 • What model Lexus was the customer proud about in story 3 • Thousand Number of miles customer has on vehicle in story 3 • Type of warranty the customer added to their Tacoma in story 2 • This year’s Quality Theme is Customer Trust Starts ___________. • How long does the customer plan to drive their Tacoma in story 2 • ...
Entrepreneurial Vocabulary Crossword 2022-02-22
Across
- A sentence that describes what your business aims to achieve in the long term.
- The difference between the selling price of a product or service and its costs.
- The process of introducing change and new ideas
- A range of skills a person has that enables them to perform a particular job.
- Things a business wants to achieve.
- A customer gained through a recommendation from someone else.
- A pack of documents providing information on a particular subject.
- A business that is described as profitable is money making.
- The things you most want customers to remember about your business.
Down
- Things a business owns.
- When a business makes fundamental changes based on feedback from their customers.
- Any activity a business does to try and contact potential customers.
- Identifying how to create more value for customers with less resources.
- The ability of a business to grow fast without increasing its production costs.
- A simple webpage that is designed to lead the visitor to your website.
- Rather than having your own desk in an office, you will rotate desk space when
- The money a business makes from the sales of the products or services of the business.
- The act of giving someone a job.
- Introducing a new product or service to market.
- The money, people, time and equipment required to run a business.
20 Clues: Things a business owns. • The act of giving someone a job. • Things a business wants to achieve. • The process of introducing change and new ideas • Introducing a new product or service to market. • A business that is described as profitable is money making. • A customer gained through a recommendation from someone else. • ...
My Big Blue Bible 2022-02-16
Across
- The baby is sick and needs to stay in the hospital after the mother’s discharge. This requires a?
- Participates in network
- Viewing the IVRPath for validation
- Stands in the shoes of the member
- A provision that was enacted on January 1, 1990, to allow Federal employees, retirees, and their family members to temporarily continue their coverage under the FEHBP, after their coverage would otherwise terminate
- Collection of performance measures to measure effectiveness of healthcare received by members
- Site to look up key documents
- is the general term used by the insurance industry to describe situations where the financial responsibility for a Member’s medical expenses rests (in whole or in part) with another carrier.
- Caused by an external force or element, such as a blow or fall that requires immediate medical attention
- Covered Adult Preventative Immunization (90662)
Down
- After hour charges, are considered an adjunct service
- Can only receive PHI
- Coding system primarily used to bill Medicare or supplies, materials and injections. Also used to bill certain services and procedures that are not defined in CPT.
- Anthem Provider Number
- Provides a list of dental procedure codes, fee schedule and their descriptions
- Authority must be evaluated each contact
- four digit code specific to each member
- Always say this to ensure a positive caller expierience
- Tracking records of FEP customer service inq.
- Guidance for enrollment policies and procedures
20 Clues: Can only receive PHI • Anthem Provider Number • Participates in network • Site to look up key documents • Stands in the shoes of the member • Viewing the IVRPath for validation • four digit code specific to each member • Authority must be evaluated each contact • Tracking records of FEP customer service inq. • Guidance for enrollment policies and procedures • ...
Marketing Crossword Puzzle 2016-08-29
Across
- utility- involves having a product where consumers buy it
- benefits of marketing- the good things of marketing
- utility- the exchange of a product for money
- profile- lists info like age, gender, income level, etc
- all people who share similar needs and wants
- market- includes all businesses that buy products for their operations
- utility- involves changing raw materials into usable goods
- tangible items that satisfy your needs and wants
- provides customers with goods and services
- process of creating, communicating, delivering, and exchanging offerings
- affects the economy and standard of living
- utility- having a product available at a certain time
Down
- management- process of deciding how to get goods into customers' hands
- management- obtaining, developing, and improving a product
- effort to inform people uabout a product or service
- segmentation- breaking down the market into smaller groups
- intangible items that satisfy your needs and wants
- based on costs and what competitors charge for the same product
- market- consists of consumers who purchase goods for personal use
- utility- communication with the consumer
- concept- idea that a business should strive to satisfy customers
- target markets- targeting two different types of people
- strength, weakness, opportunities, and threats
- the functions of marketing add value to a product
- market- the group that is identified for a specific program
25 Clues: utility- communication with the consumer • provides customers with goods and services • affects the economy and standard of living • utility- the exchange of a product for money • all people who share similar needs and wants • strength, weakness, opportunities, and threats • tangible items that satisfy your needs and wants • ...
Marketing Crossword Puzzle 2016-08-26
Across
- affects the economy and standard of living
- market- the group that is identified for a specific program
- market- consists of consumers who purchase goods for personal use
- market- includes all businesses that buy products for their operations
- concept- idea that a business should strive to satisfy customers
- utility- having a product available at a certain time
- utility- the exchange of a product for money
- target markets- targeting two different types of people
- benefits of marketing- the good things of marketing
- segmentation- breaking down the market into smaller groups
- tangible items that satisfy your needs and wants
Down
- process of creating, communicating, delivering, and exchanging offerings
- based on costs and what competitors charge for the same product
- management- obtaining, developing, and improving a product
- effort to inform people about a product or service
- utility- communication with the consumer
- the functions of marketing add value to a product
- provides customers with goods and services
- profile- lists info like age, gender, income level, etc
- utility- involves changing raw materials into usable goods
- intangible items that satisfy your needs and wants
- utility- involves having a product where consumers buy it
- management- process of deciding how to get goods into customers' hands
- all people who share similar needs and wants
- Analysis- strength, weakness, opportunities, and threats
25 Clues: utility- communication with the consumer • affects the economy and standard of living • provides customers with goods and services • utility- the exchange of a product for money • all people who share similar needs and wants • tangible items that satisfy your needs and wants • the functions of marketing add value to a product • ...
Marketing 2016-08-26
Across
- benefits of marketing- the good things of marketing
- utility- involves having a product where consumers buy it
- affects the economy and standard of living
- planning- understanding concepts to develop strategies to select an audience
- management- obtaining, developing, and improving a product
- utility- communication with the consumer
- all people who share similar needs and wants
- process of creating, communicating, delivering, and exchanging offerings
- effort to inform people about a product or service
- concept- idea that a business should strive to satisfy customers
- intangible items that satisfy your needs and wants
- market- consists of consumers who purchase goods for personal use
Down
- management- process of deciding how to get goods into customers' hands
- profile- lists info like age, gender, income level, etc
- target markets- targeting two different types of people
- utility- having a product available at a certain time
- market- includes all businesses that buy products for their operations
- the functions of marketing add value to a product
- utility- involves changing raw materials into usable goods
- based on costs and what competitors charge for the same product
- tangible items that satisfy your needs and wants
- Analysis- strength, weakness, opportunities, and threats
- utility- the exchange of a product for money
- segmentation- breaking down the market into smaller groups
- provides customers with goods and services
- market- the group that is identified for a specific program
26 Clues: utility- communication with the consumer • affects the economy and standard of living • provides customers with goods and services • all people who share similar needs and wants • utility- the exchange of a product for money • tangible items that satisfy your needs and wants • the functions of marketing add value to a product • ...
HM102 Test 1 2024-02-02
Across
- Tourists who are non-adventurous and tradition-bound
- Tourism sector that includes airlines, train, taxi, cruise ships and bus services.
- The movement of people to countries and places outside their usual environment for personal or business/professional purposes
- In Maslow's Hierarchy of Needs, this addresses confidence, achievement, respect for self and others
- Considered as the "department store" of the tourism industry
- Market segmentation according to country or region
- A quality dimension that means understanding and anticipating guest needs
- ____ travelers are considered the backbone or “bread and butter” of the tourism industry
- A basis for market segmentation according to age, gender, income, education, etc.
- Meetings, Incentive Travel, Convention and Exhibition
Down
- A tourism product characteristic that means it can be availed as they are produced; the service can’t be stored
- Simplest form of distribution, no intermediary between supplier and customer
- Actual service > Expectation = _______
- The Father of Modern Tourism
- Consumer ____ is the study of consumer characteristics and the processes involved when individuals or groups select, purchase, and use goods and services to satisfy wants and needs
- Educational tours and pilgrimage are part of the ____ specialized market segment
- Enchanted Kingdom is an example of a famous man-made _____ in Laguna.
- Quality is synonymous to ______
- Hospitality sector that provides accommodation facilities to guests
- The _____ is the center of all tourism activities
20 Clues: The Father of Modern Tourism • Quality is synonymous to ______ • Actual service > Expectation = _______ • The _____ is the center of all tourism activities • Market segmentation according to country or region • Tourists who are non-adventurous and tradition-bound • Meetings, Incentive Travel, Convention and Exhibition • ...
Trade Tuesday MHDO 2024-02-29
Across
- To be in accordance with legislation, specification, and industry best practices.
- A high lift self-loading truck
- Lays down standards for a vast number of safety and health requirements. Administers and enforces compliance with the act.
- A process to ensure incoming merchandise meets required standards
- Merchandise given back for credit by customer.
- A building for the storage of merchandise or commodities.
- Barriers limiting the objects or carriers to movement in a defined path.
- verification of the accuracy of the equipment
Down
- An area reserved for the loading of delivery vehicles.
- The amount of merchandise shipped through a system or warehouse in a given time.
- The movement, storage, control, and protection of materials and products throughout the process of their manufacture, distribution, consumption and disposal.
- To accelerate a process.
- A horizontal supporting surface above floor level within a rack or storage section.
- anything of value owned by individuals or organizations.
- The person responsible for planning and structuring the meeting, setting up the agenda, inviting participants, and running the meeting.
- The amount of time that equipment is not operating or out of service
- A part or element of an asset
- the practice of removing merchandise in pallet-load quantities where the space is not exhausted in an orderly fashion.
- A line formed by loads or items while waiting for processing.
- Requests or orders for an item or service
20 Clues: To accelerate a process. • A part or element of an asset • A high lift self-loading truck • Requests or orders for an item or service • verification of the accuracy of the equipment • Merchandise given back for credit by customer. • An area reserved for the loading of delivery vehicles. • anything of value owned by individuals or organizations. • ...
