customer service Crossword Puzzles

CC Processing and Accounting Basics 2021-06-22

CC Processing and Accounting Basics crossword puzzle
Across
  1. A seller of goods.
  2. Any act of purchasing a good or service that is logged in a virtual terminal.
  3. Visa or MasterCard.
  4. A list of services or goods rendered by a merchant with an amount due by the customer.
  5. The institution that send money on behalf of the customer.
  6. The most highly used accounting software in the world.
Down
  1. The interface you use to submit a credit card payment on behalf of a customer.
  2. The set of rules that provide a common way to keep books and analyze financials.
  3. The Tool used to connect a payer's info to the payee's.
  4. A company that provides access to a gateway for the merchant.
  5. Make (one account) consistent with another.
  6. A sales org that will sell various types of services and products like merchant processing.
  7. Any organization that sells a software to businesses for various uses.

13 Clues: A seller of goods. • Visa or MasterCard. • Make (one account) consistent with another. • The most highly used accounting software in the world. • The Tool used to connect a payer's info to the payee's. • The institution that send money on behalf of the customer. • A company that provides access to a gateway for the merchant. • ...

Career Clusters 2022-11-07

Career Clusters crossword puzzle
Across
  1. Hotel manager or sports announcer
  2. Writer or photographer
  3. Welder or locksmith
  4. Banker or accountant
  5. Nurse or pharmacist
  6. High school coach or librarian
  7. Truck driver or airplane pilot
Down
  1. Senator or military officer
  2. Web developer or software engineer
  3. Firefighter or judge
  4. Cashier or real estate agent
  5. Astronaut or mechanical engineer
  6. Store manager or customer service representative
  7. Architect or carpenter
  8. Solar panel installer or gas plant operator
  9. Fitness trainer or childcare worker
  10. Farmer or environmental scientist

17 Clues: Welder or locksmith • Nurse or pharmacist • Firefighter or judge • Banker or accountant • Writer or photographer • Architect or carpenter • Senator or military officer • Cashier or real estate agent • High school coach or librarian • Truck driver or airplane pilot • Astronaut or mechanical engineer • Hotel manager or sports announcer • Farmer or environmental scientist • ...

Guidelines for Great Customer Service 2021-10-19

Guidelines for Great Customer Service crossword puzzle
Across
  1. stick to, follow-as in a rule or policy.
  2. characterized by being easy to approach or speak with.
  3. when the positive feeling resulting from a first impression lasts through subsequent encounters.
  4. good manners; respectfulness; politeness.
  5. following the same principles, course, or form.
Down
  1. the technical knowledge and information needed to perform a job, such as computer skills and knowledge of administrative polices.
  2. understanding or experiencing the feelings, thoughts, or attitudes of someone else.
  3. observation or perspective.
  4. passing responsibility on to someone else (usually undeservedly).
  5. make someone feel alone; drive someone away.
  6. the attitudes or personality traits that can contribute to a person's success, such as courtesy, listening skills, and so forth. Also known as people skills.

11 Clues: observation or perspective. • stick to, follow-as in a rule or policy. • good manners; respectfulness; politeness. • make someone feel alone; drive someone away. • following the same principles, course, or form. • characterized by being easy to approach or speak with. • passing responsibility on to someone else (usually undeservedly). • ...

Customer Service Crossword 2022 2022-08-03

Customer Service Crossword 2022 crossword puzzle
Across
  1. - What is the leading chocolate brand sold by DKSH in NZ?
  2. - The name of our DKSH CEO is Stefan ____?
  3. - How many DKSH grocery distribution centres are in NZ?
  4. - Delivering ______ - in Asia and Beyond is the DKSH tagline
  5. - how many markets (countries) does DKSH have presence in? (2 words)
  6. - How many fronds are on the DKSH logo?
Down
  1. - What year was DKSH established in New Zealand?(3 words)
  2. - How many DKSH Business Units are there in NZ?

8 Clues: - How many fronds are on the DKSH logo? • - The name of our DKSH CEO is Stefan ____? • - How many DKSH Business Units are there in NZ? • - How many DKSH grocery distribution centres are in NZ? • - What year was DKSH established in New Zealand?(3 words) • - What is the leading chocolate brand sold by DKSH in NZ? • ...

Customer Service Week - Supplies 2022-10-07

Customer Service Week - Supplies crossword puzzle
Across
  1. Delivery Service Used to Ship to PO Boxes
  2. utilizes a custom kit, only if testing for alcohol or not collected at a PSC.
  3. Vendor that ships Rapid Urine Devices.
  4. Account numbers 42008229, 42008230, send via courier do not send FedEx air bills.
Down
  1. All orders on account numbers 20096752 & 20096753 Can only be ordered by Heather Spurlock or Scott Easton.
  2. Is checked on an account before placing large form orders.
  3. These locations can order in Stock Clerk w part # 152394.
  4. Vendor that ships QED Kits, Quicktox 9&11, and CLIA12.

8 Clues: Vendor that ships Rapid Urine Devices. • Delivery Service Used to Ship to PO Boxes • Vendor that ships QED Kits, Quicktox 9&11, and CLIA12. • These locations can order in Stock Clerk w part # 152394. • Is checked on an account before placing large form orders. • utilizes a custom kit, only if testing for alcohol or not collected at a PSC. • ...

Customer Service Strand 2 2023-05-05

Customer Service Strand 2 crossword puzzle
Across
  1. Hobbies and activities of a person
  2. The physical location of a person
  3. The division of the market into smaller groups to make marketing easier
  4. Using soft skills to aid customers
Down
  1. Physical traits of a person
  2. Habits and patterns of a person
  3. The school store
  4. The best teacher ever

8 Clues: The school store • The best teacher ever • Physical traits of a person • Habits and patterns of a person • The physical location of a person • Hobbies and activities of a person • Using soft skills to aid customers • The division of the market into smaller groups to make marketing easier

Customer Service Ch 4 2020-02-19

Customer Service Ch 4 crossword puzzle
Across
  1. microorganisms that can cause illness
  2. Should servers be trained to ONLY sell high-priced items when "suggestive selling?"
  3. what kind of work environment is created when people work together as a team?
  4. Effective servers will need to know the ________ methods used to prepare a dish.
Down
  1. giving authority to employees to make decisions within their area of responsibility
  2. A professional server is allowed to discuss __________ facts about the restaurant with customers
  3. When an employee is trained in suggestive selling, they try to get customers to add items to their order to increase sales
  4. When customers complain about slow service, the problem should be addressed to members of the _______ and servers.

8 Clues: microorganisms that can cause illness • what kind of work environment is created when people work together as a team? • Effective servers will need to know the ________ methods used to prepare a dish. • giving authority to employees to make decisions within their area of responsibility • ...

Customer Service and Sales 2023-10-10

Customer Service and Sales crossword puzzle
Across
  1. questions with yes or no answers
  2. conscious/ unconscious gestures and movements to express intentions
  3. company brands reflects the benefits of doing business with them
Down
  1. the way a company's employees interact with each other
  2. series of lines read, used in retail
  3. overall impression of a company
  4. selecting and purchasing merchandise
  5. commercials produced for television and radio

8 Clues: overall impression of a company • questions with yes or no answers • series of lines read, used in retail • selecting and purchasing merchandise • commercials produced for television and radio • the way a company's employees interact with each other • company brands reflects the benefits of doing business with them • ...

B&E Scavenger Hunt 2021-05-11

B&E Scavenger Hunt crossword puzzle
Across
  1. This document describes how to create a repair in Core.
  2. This document explains how to request onsite repair service for a Mac computer.
  3. This document describes how to contact Business & Education Advisors.
  4. This document describes how Advisors support Apple Remote Desktop software.
  5. This document describes how to process a customer-paid repair requote with a purchase order.
  6. This document describes how to process a repair with a purchase order in Canada and the United States.
  7. This document provides Business & Education and Deployment Programs Support (DPS) Advisors with step-by-step instructions for common tasks in SAP.
  8. This document describes how Advisors support Apple Configurator.
  9. This document describes how Business & Education and Deployment Programs Support (DPS) Advisors support Apple School Manager and Apple Business Manager.
  10. This document describes how to support AppleCare for Enterprise customers
  11. This document describes how Advisors interact with Deployment Programs Support.
  12. This document describes how to handle issues with existing Activation Lock removal requests for businesses and schools.
  13. Send customer-installable Apple service parts via the do-it-yourself (DIY) parts process or the small-device-repair process.
  14. This document describes how Business & Education Advisors help customers who call about enterprise or consumer products.
Down
  1. This document describes how to support customers who choose carry-in service for hardware repairs for Apple products.
  2. This document describes the responsibilities of Business & Education Advisors.
  3. This document describes when and how to contact Direct Dispatch.
  4. This document describes when and how Tier 1 Business & Education Advisors contact Tier 2 Business & Education.
  5. This document lists products and services supported by Business & Education.
  6. This document describes how to handle Activation Lock removal requests for businesses and schools
  7. This document describes how to request 10 or more do-it-yourself (DIY) or mail-in repairs for businesses and schools in Canada and the United States.
  8. This document provides an overview of resources related to service for Apple products.
  9. This document explains how to handle contacts about service and repair issues.
  10. This document describes how AMR Tier 1 Business & Education Advisors contact Business & Education Account Security.
  11. This document describes how to arrange multiple do-it-yourself (DIY) or mail-in repairs.

25 Clues: This document describes how to create a repair in Core. • This document describes when and how to contact Direct Dispatch. • This document describes how Advisors support Apple Configurator. • This document describes how to contact Business & Education Advisors. • This document describes how to support AppleCare for Enterprise customers • ...

Sports marketing crossword puzle 2023-11-26

Sports marketing crossword puzle crossword puzzle
Across
  1. a motto that promotes a specific product, service, or program to your audience
  2. person, animal, or object used as a symbol to represent a group (such as a sports team) and to bring good luck.
  3. the action of bringing a vehicle that one is driving to a halt and leaving it temporarily, typically in a parking lot or by the side of the road
  4. focuses on the passion, teamwork, identity, history, and culture of the team
  5. activity involving physical exertion
  6. The activity or business of promoting and selling products
  7. an announcement in a public medium promoting a product, service, or event
  8. An event, performance or activity designed to entertain others
  9. the amount leaving and coming out of an event
  10. superbowl, world cup, nba finals
Down
  1. type of advertising where a company pays to be associated with a specific event
  2. typically refers to strategies, campaigns, or initiatives that effectively engage the target audience, enhance brand visibility, and ultimately contribute to the overall success of the sports-related product or service
  3. individuals or groups who purchase products or services related to sports
  4. the amount required as payment for something offered for sale
  5. involves generating consciousness and curiosity in a sport-related product or service through various methods such as advertising, public relations, personal selling
  6. someone who purchases goods or services related to sports
  7. an arena, coliseum, stadium, or other type of area or facility that is primarily used or is planned for primary use for one or more professional or amateur sports or athletics events
  8. the process of getting the sport product to the consumer
  9. refers to the range of experiences and assistance provided to fans, sponsors, and other stakeholders. It encompasses everything from customer support to enhancing the overall enjoyment of the sporting event.
  10. a form of sports spectatorship characterized by a strong sense of attachment to and affiliation with a particular sport or team
  11. a piece of paper hat gives the holder a certain right, especially to enter a place
  12. the process of coming up with new and creative ways to engage your audience and drive growth
  13. a company that creates, sells and promotes sport-related products and services, and often has a strong connection to a particular sport or sports culture.
  14. the amount of people and traffic coming into an event

24 Clues: superbowl, world cup, nba finals • activity involving physical exertion • the amount leaving and coming out of an event • the amount of people and traffic coming into an event • the process of getting the sport product to the consumer • someone who purchases goods or services related to sports • The activity or business of promoting and selling products • ...

Top 10 Reference Guide 2023-12-08

Top 10 Reference Guide crossword puzzle
Across
  1. When a customer calls to cancel or order a new card.
  2. When a customer calls about why they have pending transactions in their account.
  3. Any type of maintenance on a customers account.
  4. Account is in the negative because the customers account did not have enough funds to cover the transaction, usually have 3 days to pay before a late charge is applied.
  5. Customer calls to check on the status of a dispute.
  6. Option to bank online.
  7. When a customer is calling to inquire about the funds available in their account.
Down
  1. Customers calling wanting to transfer funds from one account to another.
  2. Customers are calling due to a decline on their card.
  3. This is the how the client can make personalization to their account such as opting out of self service.

10 Clues: Option to bank online. • Any type of maintenance on a customers account. • Customer calls to check on the status of a dispute. • When a customer calls to cancel or order a new card. • Customers are calling due to a decline on their card. • Customers calling wanting to transfer funds from one account to another. • ...

U-verse Crossword - Moderate 2014-06-17

U-verse Crossword - Moderate crossword puzzle
Across
  1. It sets the tone for the call.
  2. High wire drop
  3. IP address type that never changes.
  4. When SDP shows the member ID, but G2 can't see it.
  5. Department that handles Out of Scope computer issues.
  6. A Sutherland website that we use to look up information for our calls.
  7. Customer will have this when they have U-verse internet, but no Plain Old Telephone Service.
  8. When a receiver is ready to be plugged in, SDP will show the Order Status is this.
  9. The VIP2250, ISB7500 and IPH8005 are all examples of a ___ ___ DVR.
  10. The best way to reach out for help from your team.
  11. Needed on a line share
  12. Reset this if a customer cannot access their online account.
  13. At the end of our troubleshooting, we may need to do this for a customer
Down
  1. Account Status when services are completely installed.
  2. "I can help you with that" is a good example of this type of statement.
  3. The escalation department that seems to handle everything we can't, and makes AOTS tickets.
  4. Customers with HSIA and POTS have this
  5. The proper name for the brain behind the services in a customer's residence
  6. "Client Unprovisioned" message on a STB/DVR means this box is...
  7. This makes the ISB7005 special.
  8. Clean these from a browser, they're better in milk.
  9. Team that handles outages
  10. Tells the STB and the TV what to do, once programmed.
  11. Removes suspensions
  12. The e-mail address that the customer would like to be contacted on for order updates, tech appointments, etc.
  13. Where the fiber changes to copper in FTTN.
  14. Clear this from your browser.
  15. One of our last troubleshooting steps
  16. This part of your WFE flow deals with Customer Education.
  17. Used for quality purposes

30 Clues: High wire drop • Removes suspensions • Needed on a line share • Team that handles outages • Used for quality purposes • Clear this from your browser. • It sets the tone for the call. • This makes the ISB7005 special. • IP address type that never changes. • One of our last troubleshooting steps • Customers with HSIA and POTS have this • Where the fiber changes to copper in FTTN. • ...

SAP Terms MOD 4 2016-07-21

SAP Terms MOD 4 crossword puzzle
Across
  1. A manufacturing plant that receives gas service is coded as...
  2. Budget Billing Plan
  3. The quantity that NFG measures gas
  4. Accessory buildings to dwellings such as garages or barns not used as actual living space
  5. A customer calls for a payment agreement on their past due balance, you would give them an...
Down
  1. Any residential utility meter that measures gas, electric or steam service used outside a tenant's dwelling. This could include heat and/or hot water provided to other areas such as another apartment, common area or separate room
  2. Accounts for single family homes
  3. Class that determines the Dunning process the account will follow
  4. Rate category given for residential,commercial and industrial customers
  5. Defined as a customer using gas in any properties owned by the religion
  6. When meters are installed for the wrong locations, ex upper and a lower

11 Clues: Budget Billing Plan • Accounts for single family homes • The quantity that NFG measures gas • A manufacturing plant that receives gas service is coded as... • Class that determines the Dunning process the account will follow • Rate category given for residential,commercial and industrial customers • ...

MIYB 2024-11-26

MIYB crossword puzzle
Across
  1. physical and digitals places where a solution can be sold
  2. someone or something considered to be important or beneficial.
  3. the ability to understand and share the feelings of another.
  4. a good or service created as a result of a process and serves a need or satisfies a want
  5. discover or reveal (something) through detailed examination.
  6. give money with the expectation of achieving a profit or impact
  7. a working model to test the quality or effectiveness of a product or item.
  8. the money gained from the sale or sales after expenses are paid
  9. money spent or costs incurred to generate revenue
  10. the total money set aside for a needed purpose.
  11. a problem solving technique that involves free contribution of ideas from members
Down
  1. to make something.
  2. a person who wants to solve a problem and who makes that solution into a viable business
  3. Segments: groups of people who are likely to purchase a specific product or service solution.
  4. someone who has experience in a specific field and give help or advice.
  5. groups of people who are likely to purchase a specific product or service solution
  6. discover or reveal (something) through detailed examination
  7. unable to be touched or grasped; not having physical presence.
  8. an unwelcome situation or fact to address. OR the need or want we can meet.
  9. an exciting presentation a product or service and its business model for potential investors
  10. a product or service that can be sold to customers to solve a specific problem or need

21 Clues: to make something. • the total money set aside for a needed purpose. • money spent or costs incurred to generate revenue • physical and digitals places where a solution can be sold • discover or reveal (something) through detailed examination • the ability to understand and share the feelings of another. • discover or reveal (something) through detailed examination. • ...

ICSS Unit 1 2023-04-19

ICSS Unit 1 crossword puzzle
Across
  1. Wrap up time is also known as after call _____.
  2. ______ undermine the sense of team and inhibit team growth.
  3. One of the benefits of teamwork to the representatives is greater team _____.
  4. The initial stage of team evolution is _______.
  5. Customer satisfaction can be measured by post call surveys via Interactive Voice ______.
  6. In order to increase cost control efficiency, it is important to reduce cost per _____.
  7. One of the important factors that shape climate of a support centre is design and _____.
  8. Who is in charge of defining the strategy for a service support operation?
  9. A team leader manages eight to _________ representatives.
  10. This measures the average percentage a rep is active on a call.
Down
  1. One of the ways to develop skill at professional distancing is encourage healthy ____.
  2. The stage in team evolution where members develop committment to the team goal is _____.
  3. One of the benefits of teamwork to support centre is greater customer ______.
  4. Identifying customer needs is the basic duty of a ________.
  5. To show positive team behaviours, reps must share information and _____.
  6. In this stage of team evolution, conflict arises.

16 Clues: Wrap up time is also known as after call _____. • The initial stage of team evolution is _______. • In this stage of team evolution, conflict arises. • A team leader manages eight to _________ representatives. • Identifying customer needs is the basic duty of a ________. • ______ undermine the sense of team and inhibit team growth. • ...

MOCK MORNING MINUTES 2017-09-12

MOCK MORNING MINUTES crossword puzzle
Across
  1. How many options are available to view the training?
  2. Offer to call the ______________ to provide clarification and full resolution.
  3. Today's BP will begin 7:30 PM JST at the Grand Hyatt ______________ in room 2F Savoy.
  4. The scheduled Japan Consultant Training event will be on September _______________ and the location has not been announced.
  5. A group of customers in this state's electric market will be receiving updated contract documents.
  6. These customers are on the _______________ _______.
  7. The email was _____ clear if these are training events or BPs. *These are BPs.*
  8. Another letter will be sent in approx. ______________ with the the Contract Summary, Disclosure Statement, Terms of Service, and additional information.
  9. Where will the 3X Formula training event be?
Down
  1. 3X Formula will take place on September _______________.
  2. It's a 55-minute training from John Maxwell and ________ ___________.
  3. This contract document will be updated.
  4. Transactions stating, "Dropped for non-payment, _______ ________, etc" are NOT to be provided to the Consultant.
  5. You may only advise the Consultant that a drop ________________ was sent or received and can provide the dates.
  6. Due to Customer Privacy Laws, agents should NOT provide drop/cancel reasons listed in transaction history if it displays a _______________ impact on the Customer.
  7. __________ Business Presentations have been so successful they've been standing room only.
  8. The customer will be given the options to take __________ and accept the changes to the TOS or select another provider.
  9. The cost to register for John Maxwell's training event.

18 Clues: This contract document will be updated. • Where will the 3X Formula training event be? • These customers are on the _______________ _______. • How many options are available to view the training? • The cost to register for John Maxwell's training event. • 3X Formula will take place on September _______________. • ...

RAKSHAK - We Few, Support Many 2019-05-07

RAKSHAK - We Few, Support Many crossword puzzle
Across
  1. This Yodlee team has developed the localization support for IQ bank.
  2. He is the Senior Vice President of Sustaining Engineering.
  3. This is the most widely used product of Yodlee.
  4. Our this customer, at present, has the most number of active users.
Down
  1. This component in the Yodlee architecture interacts with the database. Name it.
  2. This private bank was our first Indian customer.
  3. This Insurance service company is our latest customer to go live with PFM 3.0.
  4. This is our latest API suite. How is it better known as ?
  5. How many stakeholders are supported by Sustaining Engineering ?
  6. How many products are currently supported by Sustaining Engineering ?

10 Clues: This is the most widely used product of Yodlee. • This private bank was our first Indian customer. • This is our latest API suite. How is it better known as ? • He is the Senior Vice President of Sustaining Engineering. • How many stakeholders are supported by Sustaining Engineering ? • Our this customer, at present, has the most number of active users. • ...

marketing vocab 2025-10-02

marketing vocab crossword puzzle
Across
  1. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  2. The action or process of keeping financial accounts.
  3. Mix- The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
  4. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
  5. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  6. The activity or profession of producing advertisements for commercial products or services.
  7. The process of dealing with or controlling things or people.
Down
  1. The action or process of supplying goods to store stand other businesses that sell to consumers.
  2. A unique group of prospective customers a business wants to serve and their locations.
  3. offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  4. The business function that creates or obtains product services for sale.
  5. Individuals who purchase products and services to satisfy needs.
  6. The management of large amounts of money, especially by governments or large companies.
  7. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  8. Concept- Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
  9. The amount a customer pays and the methods of increasing the value of the products to the customers.
  10. The action or business of promoting and selling products or services, including market research and advertising.

17 Clues: The action or process of keeping financial accounts. • The process of dealing with or controlling things or people. • The business function that creates or obtains product services for sale. • Individuals who purchase products and services to satisfy needs. • A unique group of prospective customers a business wants to serve and their locations. • ...

Chapter 16-19 Vocabulary Boi!!!!!! 2016-08-26

Chapter 16-19 Vocabulary Boi!!!!!! crossword puzzle
Across
  1. shopping- involves checking several places to be sure you are getting the best price for equal quality
  2. credit a loan for a specific amount that must be repaid in full, including all finance charges, by a stated due date
  3. sharks unlicensed lenders who charge illegally high interest rates
  4. the total dollar amount of all interest and fees you pay for the use of credit
  5. a person who borrows money from others
  6. buying- occurs when you buy something without thinking about it and making a conscious decision
  7. a legal business that makes high-interest loans based on the value of personal possessions pledged as collateral
  8. of credit a preestablished amount that can be borrowed on demand with no collateral
  9. an excellent credit rating, customer pays bills before the due dates
  10. billing a service available to charge customers whereby purchases are not billed to the customer until much later than the standard billing time
  11. the financial ability to repay a loan with present income
  12. law a state law that sets a maximum interest rate that may be charged for consumer loans
  13. period a timeframe within which you may pay your current balance in full and incur no interest charges
  14. percentage rate the cost of credit expressed as a yearly percentage
  15. rating- a measure of creditworthiness based on an analysis of your credit and financial history
Down
  1. property pledged to assure repayment of a loan
  2. before potential creditors will grant you credit, they must determine whether you are at good risk
  3. system- system where credit bureau assigns points based on factors such as amount of current debt, number of late payments, number and types of open accounts, current employment, amount of income, and so on
  4. credit involves providing a service for which you will pay later
  5. credit where a borrower can use credit up to a stated limit
  6. a person or business that loans money to others
  7. good credit rating, customer pays bills on the due date or within a ten day grace period
  8. company an organization that makes high-risk consumer loans
  9. the value of property you possess after deducting your debts
  10. someone who promises to pay the borrower fails to pay

25 Clues: a person who borrows money from others • property pledged to assure repayment of a loan • a person or business that loans money to others • someone who promises to pay the borrower fails to pay • the financial ability to repay a loan with present income • credit where a borrower can use credit up to a stated limit • ...

Sports and Entertainment Marketing Review Crossword 2025-01-22

Sports and Entertainment Marketing Review Crossword crossword puzzle
Across
  1. Research that is collected from active participation by the researcher
  2. A physical item that can be purchased
  3. The combination of promotional strategies used to reach a company’s goal
  4. Figuring out how much to charge for your product and looking at competitors’ prices (Function of Marketing)
  5. Person who purchases a product or service
  6. The practice of managing and disseminating information to the public in order to influence their perception (Element of Promotional Mix)
  7. Any paid form of a non-personal presentation of ideas, goods, or services (Element of Promotional Mix)
  8. Person who uses a product or service
  9. Determines what market (group of people) will be sold to (Function of Marketing)
  10. The process of identifying groups of customers with similar characteristics
  11. A task or action that can be purchased
  12. Sales representatives making direct contact with the customer (Element of Promotional Mix)
  13. The 7 ways that companies divide their work in marketing for their business
Down
  1. Gathers, stores, and analyzes data about customers, trends, competitors (Function of Marketing)
  2. Improves products and creates new ones (Function of Marketing)
  3. The four P's that companies use to market their products and services
  4. Grouping consumers according to statistical data and attributes (type of Segmentation)
  5. Grouping consumers according to where they are located (type of Segmentation)
  6. Informing customers about products and services (Function of Marketing)
  7. Research that is collected by an external source or person
  8. A group of people with some shared characteristics that a company has identified as potential customers for its products, services, or events
  9. A strategic planning technique used to identify a business’s strengths, weaknesses, opportunities, and threats, also known as external and internal factors.
  10. Providing customers with goods and services (Function of Marketing)
  11. Grouping consumers according to personalities and characteristics (type of Segmentation)
  12. Advertising to a targeted audience rather than a mass audience (Element of Promotional Mix)
  13. The ways that the materials will be received by the company to make the product, and the way the product is delivered to the customer (Function of Marketing)
  14. Grouping consumers according to how they interact with a product and their buying behaviors (type of Segmentation)
  15. A set of short-term activities that are designed to encourage immediate purchase (Element of Promotional Mix)

28 Clues: Person who uses a product or service • A physical item that can be purchased • A task or action that can be purchased • Person who purchases a product or service • Research that is collected by an external source or person • Improves products and creates new ones (Function of Marketing) • Providing customers with goods and services (Function of Marketing) • ...

Zappos 2024-09-26

Zappos crossword puzzle
Across
  1. Something new that revolutionizes the market
  2. A platform where transactions are made online
  3. The system that manages the flow of goods and services
  4. A unique reaction that Zappos aims to create for its customers
  5. The city where Zappos is headquartered
  6. The set of shared values and practices within a company, which makes Zappos unique
Down
  1. The goods or materials available for sale
  2. The company known for its exceptional customer service
  3. Main products sold by Zappos
  4. A department that handles customer inquiries and support
  5. What Zappos offers if you're unsatisfied with your purchase

11 Clues: Main products sold by Zappos • The city where Zappos is headquartered • The goods or materials available for sale • Something new that revolutionizes the market • A platform where transactions are made online • The company known for its exceptional customer service • The system that manages the flow of goods and services • ...

Customer Service Week Day 7 2019-09-20

Customer Service Week Day 7 crossword puzzle
Across
  1. It is necessary to pay full ______ to the customer's concerns in order to address them properly
  2. In order to get a deeper understanding of why the customer is calling, you may need to ask them to ______.
  3. The process of verifying a customer's identity
Down
  1. The process of an agent and customer working together to resolve an issue
  2. The solution to a problem, where the customer and agent are both satisfied
  3. An agent who is _____ in themselves will have no problem showing an "own it" attitude
  4. We want to set ______ expectations for what actions we are taking for the customer.
  5. The client we are providing a service to

8 Clues: The client we are providing a service to • The process of verifying a customer's identity • The process of an agent and customer working together to resolve an issue • The solution to a problem, where the customer and agent are both satisfied • We want to set ______ expectations for what actions we are taking for the customer. • ...

ENTORNOS VIRTUALES 1 2018-06-21

ENTORNOS VIRTUALES 1 crossword puzzle
Across
  1. virtual courses
  2. service system
  3. and academic control
  4. environment
Down
  1. course
  2. to virtual campus
  3. information

7 Clues: course • information • environment • service system • virtual courses • to virtual campus • and academic control

Chapter 13.1 Key Terms Created By: Josh Miller 2017-01-10

Chapter 13.1 Key Terms Created By: Josh Miller crossword puzzle
Across
  1. A group of customers who share common wants and needs
  2. the point at which total revenues, or sales, equal costs and expenses of developing and offering a product or service
  3. occurs when goods or services are sold from the producer directly to the customer.
  4. a pathway to direct products to customers
Down
  1. to build and maintain a relationship with their customer
  2. involves one or more intermediaries.
  3. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are
  4. consists of four basic marketing strategies.

8 Clues: involves one or more intermediaries. • a pathway to direct products to customers • consists of four basic marketing strategies. • A group of customers who share common wants and needs • to build and maintain a relationship with their customer • occurs when goods or services are sold from the producer directly to the customer. • ...

We're In Business 2021-04-16

We're In Business crossword puzzle
Across
  1. Introducing your product, service, business to the world.
  2. Concept that distinguishes your business from others.
  3. Breaks down the mission, goals, objectives, and business model.
  4. Activities of advertising your business
  5. The number of visitors a website receives
  6. Someone who buys goods or services
  7. To describe or draw attention to something for promotion.
  8. The promotion of a product or service.
Down
  1. The money it takes to set up a business.
  2. Financial gain
  3. Individual who creates new businesses.
  4. Accumulated funds used to start and run your business
  5. Accomplishing your goals
  6. The "___ Selling Proposition" is what makes your company or product different from others.

14 Clues: Financial gain • Accomplishing your goals • Someone who buys goods or services • Individual who creates new businesses. • The promotion of a product or service. • Activities of advertising your business • The money it takes to set up a business. • The number of visitors a website receives • Concept that distinguishes your business from others. • ...

Career Clusters 2025-04-10

Career Clusters crossword puzzle
Across
  1. Jobs that involve managing money, including banking, investing, and insurance.
  2. Food & Natural Resources: Jobs related to farming, food production, and environmental science.
  3. Services: Careers that support individuals and communities, including social work and counseling.
  4. Science: Careers in healthcare, including medical, dental, and therapeutic professions.
  5. A/V Technology & Communication: Occupations in the creative fields, including media, visual arts, and performing arts.
  6. & Tourism: Jobs in the food service and travel industries, focusing on customer service.
  7. & Public Administration: Occupations related to public service, including local, state, and federal government roles.
  8. Distribution & Logistics: Jobs related to the movement and storage of goods.
Down
  1. Technology, Engineering & Mathematics (STEM): Careers involving scientific research, technology, engineering, and mathematics.
  2. Technology: Jobs involving computers, software, and data management.
  3. Management & Administration: Roles focused on managing organizations and businesses, including finance and marketing.
  4. Careers in producing goods, including engineering and assembly work.
  5. Public Safety, Corrections & Security: Occupations related to law enforcement, legal services, and emergency management.
  6. Sales & Service: Roles focused on promoting and selling products and services.
  7. & Construction: Careers in building design, construction, and related trades.
  8. & Training: Careers in teaching, training, and educational support services.

16 Clues: Technology: Jobs involving computers, software, and data management. • Careers in producing goods, including engineering and assembly work. • & Training: Careers in teaching, training, and educational support services. • Distribution & Logistics: Jobs related to the movement and storage of goods. • ...

The Psychology of Customer Service 2021-03-19

The Psychology of Customer Service crossword puzzle
Across
  1. observation or perspective
  2. technical knowledge and information to perform a job
  3. physical needs like eating and sleeping
  4. the attitude or personality traits that can contribute to a person's success like listening skills
  5. the need to feel special and respected
  6. the need to be protected from weather, danger, and illness
  7. the need for interaction with other people
Down
  1. regulating emotions to achieve a specific effect in the workplace
  2. the science of behavior
  3. Why people choose to buy certain things
  4. When the positive feeling from first impression lasts through additional encounters

11 Clues: the science of behavior • observation or perspective • the need to feel special and respected • Why people choose to buy certain things • physical needs like eating and sleeping • the need for interaction with other people • technical knowledge and information to perform a job • the need to be protected from weather, danger, and illness • ...

Core Values 2014-03-13

Core Values crossword puzzle
Across
  1. individual differences
  2. highest standard of customer service
  3. gaining knowledge
  4. values that are essential
Down
  1. community engagement
  2. moral and ethical standards
  3. Empowering
  4. practicing civility

8 Clues: Empowering • gaining knowledge • practicing civility • community engagement • individual differences • values that are essential • moral and ethical standards • highest standard of customer service

World of Hospitality & Tourism 2020-08-09

World of Hospitality & Tourism crossword puzzle
Across
  1. Hospitality businesses that prepare food and beverages for customers like restaurants, street vendors, carryout, and cafeterias.
  2. Food service business who's biggest challenge is following the school lunch program on a school's strict budget.
  3. Providing food for people traveling from day to day activity or on longer trips.
  4. Hospitality businesses that provide activities for rest, relaxation, and enjoyment like amusement parks, theme parks, museums, movie theaters, sports arenas, concert halls, participatory sports.
  5. Food is prepared for take out only for customers to eat at home.
  6. Type of restaurant that specialize in one item.
  7. An industry that provides services to people away from home including food, lodging, travel, tourism, and recreation.
  8. Run by an outside company like Aramark or Sage.
  9. Food service who's biggest challenge is food must keep up morale, be nutritious, and fit into strict budget.
  10. A foodservice business that competes to provide food and service to customers with the goal of making a profit.
  11. Order is placed at the counter, the customer pays, and either leaves with their order or eats there cleaning up after themselves.
  12. Hospitality businesses that organize and promote travel for businesses, leisure, and other purposes like tour companies, tourism offices, convention and visitors bureaus.
  13. A food service business with convenient, quick, basic service at low prices.
  14. Where any food provided to help someone in need usually at reduced cost or free of charge with donated items.
Down
  1. A foodservice operation that is supported or subsidized by a host company or organization. Making money is not the primary goal.
  2. Type of restaurant that caters to families eating out together. Often cook meals that are similar to home cooking.
  3. Where food is provided to employees of a business for convenience.
  4. Hospiality businesses that physically move travelers from one place to another like Rental cars, busses, trains, airplanes, cruise ships, and travel agencies.
  5. Providing food for guests or members as well as the public.
  6. Hospitality businesses that provide overnight accommodations for customers like hotels, motels, inns, bed and breakfasts, hostels, campsites.
  7. Customers use trays and ask servers behind a partition to dish out servings of dishes they'd like.
  8. Type of food service associated to sports arenas, zoos, movie theaters, theme parks, and museums.
  9. Customers sit at a table and give orders to a server who brings their food to the table.
  10. Where food provided to those with a high risk of contracting food bourne illnesses.
  11. Where food is provided for a budgeted cost of $2.50 a day.
  12. Type of restaurant that specializes in one type of regional food.
  13. Run by the institution is serves.
  14. 1% of all restaurants that have the highest quality ingredients, service, atmosphere, and more employees per customer.
  15. Food service providing food and service for special events on or off premise.
  16. Restaurants with approachable food at a reasonable price point.
  17. Food is displayed for customers to serve themselves. May be all you can eat.

31 Clues: Run by the institution is serves. • Type of restaurant that specialize in one item. • Run by an outside company like Aramark or Sage. • Where food is provided for a budgeted cost of $2.50 a day. • Providing food for guests or members as well as the public. • Restaurants with approachable food at a reasonable price point. • ...

Yard Plan & Yard Flow 2017-01-16

Yard Plan & Yard Flow crossword puzzle
Across
  1. Paying person
  2. Lines of
  3. What we offer
  4. plan
  5. Ensuring a desired level of
Down
  1. There is no "i" in this type of work
  2. Brand name
  3. To adhere morals and principles
  4. Yard

9 Clues: plan • Yard • Lines of • Brand name • Paying person • What we offer • Ensuring a desired level of • To adhere morals and principles • There is no "i" in this type of work

Job Hunt 2023-11-27

Job Hunt crossword puzzle
Across
  1. for managing finances
  2. for decision-making
  3. Accounting Coding
  4. Judgment Technology Communication
Down
  1. for software development
  2. in customer service
  3. for teaching and presenting
  4. in most modern jobs
  5. to work well with others

9 Clues: Accounting Coding • in customer service • in most modern jobs • for decision-making • for managing finances • for software development • to work well with others • for teaching and presenting • Judgment Technology Communication

Chapter 13.1 Key Terms Created by: Kalieb Combs 2019-01-09

Chapter 13.1 Key Terms Created by: Kalieb Combs crossword puzzle
Across
  1. the point at which total revenues equal total cost and expenses of developing and offering a product or service
  2. a strategy used to build customer relations
  3. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers
  4. when goods or services are sold from the producer directly to the customer
  5. the four basic marketing strategies: product, place, price, and promotion
Down
  1. distribution involving one or more intermediaries
  2. a pathway to direct products to consumers
  3. a group of customers who share common wants and needs

8 Clues: a pathway to direct products to consumers • a strategy used to build customer relations • distribution involving one or more intermediaries • a group of customers who share common wants and needs • the four basic marketing strategies: product, place, price, and promotion • when goods or services are sold from the producer directly to the customer • ...

MTN BUZZ CSW PUZZLE 2023-10-06

MTN BUZZ CSW PUZZLE crossword puzzle
Across
  1. MTN owned E-commerce Platform for purchasing MTN Products
  2. Sets the expectations between the service provider and the customer and describes the products or services to be delivered.
  3. enables individuals to buy and sell airtime from either their bank or their online wallet
  4. This app gives you complete access to easily manage your account.
Down
  1. metric used to measure loyalty of customers.
  2. One of the qualities of customer service
  3. MTN Chatbot
  4. An activity that enables MTN staff visit the shops by booking an appointment and shares feedback with the business.

8 Clues: MTN Chatbot • One of the qualities of customer service • metric used to measure loyalty of customers. • MTN owned E-commerce Platform for purchasing MTN Products • This app gives you complete access to easily manage your account. • enables individuals to buy and sell airtime from either their bank or their online wallet • ...

Domestic & International Airports 2019-02-18

Domestic & International Airports crossword puzzle
Across
  1. Abbreviation for Customer Service Officer.
  2. Gives out comprehensive information & booking service.
  3. IATA 3-letter code for Invercargill.
  4. Are where you go through security & hand over your passport and departure card.
  5. A skill required for most work roles at an Airport.
  6. Area accessible by both travellers & non-travellers.
  7. Distance, in kilometres, from the Aucklands International airport to Auckland City.
Down
  1. Recommended/approx. time(hours) you should arrive before flight departure.
  2. Work role at an Airport.
  3. An establishment made in 1977 in NZ.
  4. Control responsible for directing all ground traffic.
  5. 3-letter city code.
  6. 3-letter city code.
  7. IATA 3-letter code for Wellington.

14 Clues: 3-letter city code. • 3-letter city code. • Work role at an Airport. • IATA 3-letter code for Wellington. • An establishment made in 1977 in NZ. • IATA 3-letter code for Invercargill. • Abbreviation for Customer Service Officer. • A skill required for most work roles at an Airport. • Area accessible by both travellers & non-travellers. • ...

Business hw 2020-10-05

Business hw crossword puzzle
Across
  1. costs that are constant no matter how good business is
  2. Sets out specific details about the business being set up
  3. things a business is trying to achieve
  4. help to interpret financial data (GPM and NPM)
  5. costs that change when the business changes
  6. net profit / sales x 100
  7. term used to explain how a business works
  8. when costs are greater than revenue
  9. someone who starts and runs their own business or enterprise
  10. gross profit / sales x 100
Down
  1. money needed to start the business
  2. determined, creative, risk taker etc
  3. seeing the need for a particular product/service
  4. revenue minus variable costs
  5. comparing the profitability of an investment
  6. things a business needs to make it work
  7. costs of operating the business
  8. fixed costs plus variable costs
  9. making profit / surviving / good customer service
  10. revenue minus total costs
  11. where a business sells their goods / services
  12. quantity sold x selling price

22 Clues: net profit / sales x 100 • revenue minus total costs • gross profit / sales x 100 • revenue minus variable costs • quantity sold x selling price • costs of operating the business • fixed costs plus variable costs • money needed to start the business • when costs are greater than revenue • determined, creative, risk taker etc • things a business is trying to achieve • ...

QPC "Employee Handbook and Beyond" Crossword Puzzle 2023-07-26

QPC "Employee Handbook and Beyond" Crossword Puzzle crossword puzzle
Across
  1. What type of compass every QPC member should have?
  2. When whispering secrets use Privacy __
  3. 3+ clownships sailing in same direction
  4. The very special kind of hairpiece
  5. Donald loves doing THAT to strangers
  6. The only quota Donald cares about
  7. It's service size is 13 pounds
  8. Kitchen stuff was hired based on THAT movie
  9. Which kind of Therapy you can get sailing with QPC?
Down
  1. Reserved for middle-management only
  2. Captain LOVES to get those
  3. Type of service provided to BK agents
  4. Common word for brig-worthy offenses
  5. If you feel like singing, it better be __
  6. Having THIS helps keeping company secrets
  7. Title of the Donald's worst enemy
  8. He is often texting Donald during streams
  9. First surface QPC logo appeared on
  10. The only word with 5 consecutive "O"s
  11. Don't ask Donald THIS type of questions

20 Clues: Captain LOVES to get those • It's service size is 13 pounds • Title of the Donald's worst enemy • The only quota Donald cares about • The very special kind of hairpiece • First surface QPC logo appeared on • Reserved for middle-management only • Common word for brig-worthy offenses • Donald loves doing THAT to strangers • Type of service provided to BK agents • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. KnowBeFour
  2. First, MS motto (2 words)
  3. a well oiled machine
  4. empathy
  5. takes ownership
  6. what great leadership should be
  7. super helpful information
  8. the Exeter NOC
  9. our back office counterparts
  10. like most of us post Covid
  11. 15 minute call
  12. service only one
  13. NWN and Carousel
  14. dialog. chat. Text.
  15. the service we provide
  16. together
  17. promise
  18. could be personal or financial
Down
  1. satisfying
  2. last word in Telecom
  3. teamwork
  4. effective and efficient
  5. major SLA component
  6. achieve maximum productivity
  7. valuable quality
  8. something to strive for
  9. ugly Covid test result
  10. joined in
  11. together nicely
  12. successful MIM result
  13. so what do you think?
  14. the bane of a CEM
  15. makes the dream work
  16. in a world where you can be anything,be..
  17. necessary for a great relationship

35 Clues: empathy • promise • teamwork • together • joined in • satisfying • KnowBeFour • the Exeter NOC • 15 minute call • takes ownership • together nicely • valuable quality • service only one • NWN and Carousel • the bane of a CEM • major SLA component • dialog. chat. Text. • last word in Telecom • a well oiled machine • makes the dream work • successful MIM result • so what do you think? • ugly Covid test result • ...

AUTO 2015-08-05

AUTO crossword puzzle
Across
  1. do you want to turn down, the music is so loud?
  2. when you change gear you press on the?
  3. not sell but the opposite
  4. gives you light in front of the car
  5. inside the cylinder a part is moving up and down
  6. what does make the spark?
  7. you change the oil and a filter
  8. what makes your car run?
  9. i can give you an ..... on that part
  10. gives your car som extra horsepower
Down
  1. it's not a big service but a ..... service?
  2. when the customer pays the bill he get a?
  3. your car is noisy?
  4. the typical tire color
  5. what charges your car when it's run?
  6. you see out of it when your drive?
  7. not buy but the opposite
  8. what stop your car?
  9. when it's raining it help you to see out of the front & back window
  10. what do you use to fix a car?

20 Clues: your car is noisy? • what stop your car? • the typical tire color • not buy but the opposite • what makes your car run? • not sell but the opposite • what does make the spark? • what do you use to fix a car? • you change the oil and a filter • you see out of it when your drive? • gives you light in front of the car • gives your car som extra horsepower • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. last word in Telecom
  2. what great leadership should be
  3. successful MIM result
  4. the bane of a CEM
  5. dialog. chat. Text.
  6. could be personal or financial
  7. takes ownership
  8. service only one
  9. makes the dream work
  10. together
  11. necessary for a great relationship
  12. our back office counterparts
  13. the Exeter NOC
  14. a well oiled machine
  15. achieve maximum productivity
  16. empathy
  17. satisfying
  18. effective and efficient
Down
  1. together nicely
  2. the service we provide
  3. so what do you think?
  4. 15 minute call
  5. joined in
  6. First, MS motto (2 words)
  7. NWN and Carousel
  8. promise
  9. major SLA component
  10. ugly Covid test result
  11. something to strive for
  12. teamwork
  13. valuable quality
  14. KnowBeFour
  15. like most of us post Covid
  16. in a world where you can be anything,be knowledge-base super helpful information

34 Clues: promise • empathy • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • the Exeter NOC • together nicely • takes ownership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • dialog. chat. Text. • major SLA component • last word in Telecom • makes the dream work • a well oiled machine • successful MIM result • so what do you think? • the service we provide • ...

NWNC Managed Services 5 2022-07-16

NWNC Managed Services 5 crossword puzzle
Across
  1. Ugly Covid test result
  2. The bane of a CEM
  3. Queen of the NOC
  4. Apps Expert
  5. Service Desk King
  6. Top of the Legacy Carousel Gang
  7. Joined
  8. Former Nortel Top Dog
  9. Scrum call
  10. Our Fearless Leader
  11. Teamwork
  12. Super Helpful Information (2 words)
  13. Could be personal or financial
  14. Promise
  15. So what do you think?
  16. Previous SDM
Down
  1. Dialog. Chat. Text.
  2. Necessary for a great relationship
  3. Like most of us post Covid
  4. MS motto (2 words)
  5. Makes the dream work
  6. Leave Me Alone
  7. Platform number 1
  8. KnowBe4
  9. Last Word in Telecom
  10. First Lady of NWNC Services
  11. In a world where you can be anything, be …
  12. Achieve Maximum Productivity
  13. The Exeter NOC Team
  14. Something To Strive for
  15. Service One Customer
  16. All Hands on Deck
  17. Stellar Platform unique to NWNC

33 Clues: Joined • KnowBe4 • Promise • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • Platform number 1 • All Hands on Deck • MS motto (2 words) • Dialog. Chat. Text. • The Exeter NOC Team • Our Fearless Leader • Makes the dream work • Last Word in Telecom • Service One Customer • Former Nortel Top Dog • So what do you think? • ...

library 2020-04-24

library crossword puzzle
Across
  1. how we are all working now!
  2. an electronic version of something you read
  3. materials in digital format accessible electronically
  4. an online area to ask for help
  5. no longer known as HR it's people & ?
  6. library's green team
  7. abbreviated name of a library team
  8. database to support referencing
  9. a specific ebook database
  10. students who have graduated and wish to return
Down
  1. route for logging into resources
  2. large lecture theatre
  3. searchable interface to find sources of information
  4. prevents items from being renewed
  5. password for ilaw
  6. our wireless network
  7. Lib? recommended resources/support for subject areas
  8. our twitter @
  9. our university's name
  10. stands for customer service excellence
  11. our print service
  12. the start of one of the school's names
  13. first name of our VC
  14. acronym - team purchasing for the library
  15. library management system
  16. where to book leave

26 Clues: our twitter @ • password for ilaw • our print service • where to book leave • our wireless network • library's green team • first name of our VC • large lecture theatre • our university's name • a specific ebook database • library management system • how we are all working now! • an online area to ask for help • database to support referencing • route for logging into resources • ...

Ag Final 2023-05-10

Ag Final crossword puzzle
Across
  1. Money spent by a business to operate
  2. Caused by acidic solutions
  3. Someone who benefits from or buys the products raised by the producers
  4. Usually caused by sugar or a similar ingredient
  5. Charge for product or service
  6. Immature female cattle
  7. Includes the process of making and carrying out decisions
  8. A person who publicly supports or recommends a particular cause or policy.
  9. A good or service offered to a customer
  10. Owned by 2 people, usually split 50/50
Down
  1. Owned by one individual
  2. Male swine
  3. Things you own
  4. Essential to draw in customers
  5. Allows food to have a long shelf life
  6. Mostly associated with the use of table salt
  7. Advertising and selling of your product
  8. Legal entity separate from its owners.
  9. Money that businesses make
  10. A person such as a farmer who is raising livestock or growing crops

20 Clues: Male swine • Things you own • Immature female cattle • Owned by one individual • Caused by acidic solutions • Money that businesses make • Charge for product or service • Essential to draw in customers • Money spent by a business to operate • Allows food to have a long shelf life • Legal entity separate from its owners. • Owned by 2 people, usually split 50/50 • ...

Full-Service Gas Stations 2025-11-02

Full-Service Gas Stations crossword puzzle
Across
  1. Person operating a car
  2. Helps at the pump
  3. Car storage area
  4. Car power source
  5. Gasoline or diesel
  6. Head or tail ___
  7. Engine ignition part
  8. Covers the engine
  9. Ignites fuel in engine
  10. Proof of purchase
  11. Part of the pump hose
  12. Delivers gas from pump
  13. Engine accessory ___
  14. Cleans the windshield
  15. Engine lubricant
  16. Car or truck
  17. Windshield ___ fluid
Down
  1. Brake or transmission ___
  2. Full ___ gas station
  3. Where cars travel
  4. Cleans air or oil
  5. Gas selling place
  6. Inflates a car's ___
  7. Rubber wheel part
  8. To top up the tank
  9. Holds the car's fuel
  10. Car cleaning service
  11. Car fuel type
  12. Convenience ___
  13. Dispenser at a station
  14. Gas pump display
  15. Person buying gas
  16. Pedal to slow down
  17. Paper money
  18. Short for lubrication
  19. Powers the car
  20. Fuel tank ___
  21. Glass on a car door
  22. To inspect levels
  23. Credit or debit ___

40 Clues: Paper money • Car or truck • Car fuel type • Fuel tank ___ • Powers the car • Convenience ___ • Car storage area • Car power source • Head or tail ___ • Gas pump display • Engine lubricant • Where cars travel • Cleans air or oil • Gas selling place • Helps at the pump • Rubber wheel part • Covers the engine • Person buying gas • Proof of purchase • To inspect levels • Gasoline or diesel • To top up the tank • ...

Chapter 13.1 Key Terms Created By: Nicolette Robertson 2015-01-07

Chapter 13.1 Key Terms Created By: Nicolette Robertson crossword puzzle
Across
  1. Group of customers who share common wants and needs.
  2. To build and maintain relationships with their customers.
  3. Process of creating, promoting, and presenting a product or service to meet the wants and needs of a customer.
  4. Goods or services are sold from the producer directly to the customer.
Down
  1. is the point at which total revenues, or sales, equal total cost and expenses of developing and offering a product or service.
  2. Pathway to direct products to consumers.
  3. Involves one or more intermediaries.
  4. Consist of four basic marketing strategies, known as the four Ps.

8 Clues: Involves one or more intermediaries. • Pathway to direct products to consumers. • Group of customers who share common wants and needs. • To build and maintain relationships with their customers. • Consist of four basic marketing strategies, known as the four Ps. • Goods or services are sold from the producer directly to the customer. • ...

Luke Ranieri 2018-02-02

Luke Ranieri crossword puzzle
Across
  1. the formal decision making process used when considering security controls
  2. consists of anything that can enhance a person’s power to perform
  3. an arrangement with a bank to hold money and keep records of transactions
  4. debt that a company is obligated
  5. Service Department interacts with a customer for their immediate benefit
  6. Resources a critical well-being
  7. the act of committing capital
  8. groups of companies
  9. a person’s regular occupation, profession, or trade
  10. a contractual agreement in which a borrower receives something of value
  11. non-repayable funds
Down
  1. rate the domestic currency and a foreign currency
  2. a monetary payment made to an employee over and above their standard salary
  3. to send or shoot
  4. of directors to establish corporate management
  5. the systematic and comprehensive recording of financial transactions
  6. the right to take another’s property
  7. depends on participants having shared values and goals
  8. a financial plan for the future concerning the revenues and costs
  9. represents funds contributed by the owners

20 Clues: to send or shoot • groups of companies • non-repayable funds • the act of committing capital • Resources a critical well-being • debt that a company is obligated • the right to take another’s property • represents funds contributed by the owners • of directors to establish corporate management • rate the domestic currency and a foreign currency • ...

Market Research 2021-09-16

Market Research crossword puzzle
Across
  1. this contains original information. It is expensive
  2. when a person looks at how consumers behave
  3. when a business offers samples of the product to the customer
  4. when a person interviews a person face to face
  5. you can read this at the weekend
Down
  1. the person who buys a product
  2. this is known as desk research. You take it from someone else.
  3. PLACE WHERE YOU CAN BUY A PRODUCT/SERVICE
  4. contains news, latest information
  5. when a group of people come together to look at a product
  6. when you search for information

11 Clues: the person who buys a product • when you search for information • you can read this at the weekend • contains news, latest information • PLACE WHERE YOU CAN BUY A PRODUCT/SERVICE • when a person looks at how consumers behave • when a person interviews a person face to face • this contains original information. It is expensive • ...

RAVING FANS QUOTES 2024-05-15

RAVING FANS QUOTES crossword puzzle
Across
  1. "GIVE 'EM JUNK AND THEY'RE NOT _____"
  2. “EVERYONE _____ BY THE PRODUCT IS A CUSTOMER”
  3. “TO BE CONSISTENT YOU HAVE TO HAVE _____”
  4. “THOSE WHO DECIDE TO REALLY TRY TO GIVE GOOD CUSTOMER SERVICE OFTEN AIM TO BE _____ TO EVERYBODY.”
  5. “DELIVER THE VISION PLUS ONE _____”
Down
  1. “SYSTEMS GIVE YOU A FLOOR, NOT A _____”
  2. “IT’S EASY TO SMILE WHEN YOU’RE HAVING A _____”
  3. "YOU DON'T OWN THOSE CUSTOMERS, THEY'RE JUST _____ ON YOUR DOORSTEP"
  4. “YOU HAVE TO CREATE RAVING RANS TO BE _____”
  5. “RESPONDING TO WHAT CUSTOMERS SAY IS _____”
  6. “LISTEN TO THE MUSIC AS WELL AS THE _____”

11 Clues: “DELIVER THE VISION PLUS ONE _____” • "GIVE 'EM JUNK AND THEY'RE NOT _____" • “SYSTEMS GIVE YOU A FLOOR, NOT A _____” • “TO BE CONSISTENT YOU HAVE TO HAVE _____” • “LISTEN TO THE MUSIC AS WELL AS THE _____” • “RESPONDING TO WHAT CUSTOMERS SAY IS _____” • “YOU HAVE TO CREATE RAVING RANS TO BE _____” • “EVERYONE _____ BY THE PRODUCT IS A CUSTOMER” • ...

SaaS Crossword Challenge 2024-05-07

SaaS Crossword Challenge crossword puzzle
Across
  1. - The capability of a SaaS service to adapt to a business's growing needs.
  2. - SaaS offerings aimed at large organizations or corporations.
  3. - Financial transaction related to the purchase of SaaS services.
  4. - A code or voucher used to receive a discount on SaaS subscriptions.
  5. - Refers to different levels of service or pricing options available in a SaaS subscription.
  6. - The ability of SaaS software to operate in sync with other systems.
  7. - A period during which a SaaS product is used for free to assess its suitability.
  8. - User interface that displays metrics and performance indicators in SaaS applications.
Down
  1. - Measurement of the operational availability of a SaaS service.
  2. - An offer without cost, often used for trial versions of software.
  3. - Application Programming Interface that allows SaaS services to be integrated with other software.
  4. - A potential customer in the sales pipeline for SaaS solutions.
  5. - Marketing action to boost the adoption of SaaS solutions.
  6. - The process of discussing and adjusting contractual terms with B2B clients.
  7. - A recurring payment model for accessing SaaS services.
  8. - The rate at which customers stop using a SaaS service over a given period.

16 Clues: - A recurring payment model for accessing SaaS services. • - Marketing action to boost the adoption of SaaS solutions. • - SaaS offerings aimed at large organizations or corporations. • - Measurement of the operational availability of a SaaS service. • - A potential customer in the sales pipeline for SaaS solutions. • ...

Career Clusters 2025-05-19

Career Clusters crossword puzzle
Across
  1. Jobs that involve managing money, including banking, investing, and insurance.
  2. Food & Natural Resources: Jobs related to farming, food production, and environmental science.
  3. Services: Careers that support individuals and communities, including social work and counseling.
  4. Science: Careers in healthcare, including medical, dental, and therapeutic professions.
  5. A/V Technology & Communication: Occupations in the creative fields, including media, visual arts, and performing arts.
  6. & Tourism: Jobs in the food service and travel industries, focusing on customer service.
  7. & Public Administration: Occupations related to public service, including local, state, and federal government roles.
  8. Distribution & Logistics: Jobs related to the movement and storage of goods.
Down
  1. Technology, Engineering & Mathematics (STEM): Careers involving scientific research, technology, engineering, and mathematics.
  2. Technology: Jobs involving computers, software, and data management.
  3. Management & Administration: Roles focused on managing organizations and businesses, including finance and marketing.
  4. Careers in producing goods, including engineering and assembly work.
  5. Public Safety, Corrections & Security: Occupations related to law enforcement, legal services, and emergency management.
  6. Sales & Service: Roles focused on promoting and selling products and services.
  7. & Construction: Careers in building design, construction, and related trades.
  8. & Training: Careers in teaching, training, and educational support services.

16 Clues: Technology: Jobs involving computers, software, and data management. • Careers in producing goods, including engineering and assembly work. • & Training: Careers in teaching, training, and educational support services. • Distribution & Logistics: Jobs related to the movement and storage of goods. • ...

CAIRE Customer Service Week 2023 Crossword Puzzle 2023-09-20

CAIRE Customer Service Week 2023 Crossword Puzzle crossword puzzle
Across
  1. Thank you in German
  2. What Customer Service Week is about
  3. What is LOX?
  4. Caire’s products play a crucial role in improving the quality of life for those with chronic <?> conditions
  5. Thank you in Spanish
  6. the location of CAIRE’s Corporate Headquarters
  7. Our Enterprise Resource Planning tool
  8. The chronology of emails and posts in Salesforce
  9. The beginning of every interaction
  10. Our CEO’s name
  11. Where customer specific instructions are located
  12. Our commercial products division
Down
  1. our CRM tool
  2. Caire’s first acquisition
  3. A pleasantry
  4. Thank you in Chinese
  5. What is this week?
  6. CAIRE Inc specializes in the development of advanced oxygen what?
  7. CAIRE’s oxygen therapy products are designed to enhance patients’ quality of what?
  8. Thank you (in Portuguese)
  9. The name of the state where MGC is headquartered
  10. Thank you in Japanese
  11. The name of our parent company
  12. Thank you in Italian
  13. The name of the technology AirSep uses to separate gases, such as oxygen, from the air
  14. The Europe Middle East Africa Sales Region
  15. Thank you (in French)

27 Clues: our CRM tool • A pleasantry • What is LOX? • Our CEO’s name • What is this week? • Thank you in German • Thank you in Chinese • Thank you in Spanish • Thank you in Italian • Thank you in Japanese • Thank you (in French) • Caire’s first acquisition • Thank you (in Portuguese) • The name of our parent company • Our commercial products division • The beginning of every interaction • ...

State of Arkansas 2022-08-18

State of Arkansas crossword puzzle
Across
  1. is the only one covered on basic and expanded basic coverage.
  2. where we send our questions
  3. customer should not make this before converting
  4. This type employee is self service
  5. stands for Arkansas State Employee
  6. 2nd reduction of 50% takes place at age __
  7. self-enrollment software
  8. Retirees use this to make changes
  9. Stands for Public School Employee
  10. age band increase is every ______years after age 35
  11. this policy has an age band
  12. used to review beneficiary information
Down
  1. we never refer a customer to this system
  2. we never send this unless it is for a life claim
  3. Sherry created this to make calls easier
  4. use this to understand more about selerix
  5. amount of days retirees have to keep coverage
  6. the only thing we fill out for a life claim.
  7. this class means they are currently employed
  8. this class means they are currently retired
  9. percent the coverage decreased at retirement

21 Clues: self-enrollment software • where we send our questions • this policy has an age band • Retirees use this to make changes • Stands for Public School Employee • This type employee is self service • stands for Arkansas State Employee • used to review beneficiary information • we never refer a customer to this system • Sherry created this to make calls easier • ...

Amazon Fun Facts! 2023-11-05

Amazon Fun Facts! crossword puzzle
Across
  1. Amazon's pharmacy business line
  2. Amazon's 2nd CEO
  3. Amazon first sold...
  4. Founder and Executive Chair
  5. Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
  6. HQ2 location
  7. Product helping millions of homes
  8. Amazon's mascot
  9. Al Michaels and Kirk Herbstreit
  10. Amazon's logo
  11. No SmartTV? No problem!
  12. Premium groceries
  13. For all your movie & TV curiosity...
  14. Amazon's primary subscription service
Down
  1. Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
  2. Convenience stores with no checkout
  3. Amazon was founded in a...
  4. Headquarters location
  5. Amazon was almost named this instead...
  6. Bookstore chain where early Amazon held its team meetings
  7. Our famous E-Reader product
  8. Amazon's own logistics network
  9. Mind Your Step!
  10. Gamers, unite!
  11. Amazon's top revenue-earning business line is Amazon (fill in the blank)
  12. Amazon's audiobook brand

26 Clues: HQ2 location • Amazon's logo • Gamers, unite! • Mind Your Step! • Amazon's mascot • Amazon's 2nd CEO • Premium groceries • Amazon first sold... • Headquarters location • No SmartTV? No problem! • Amazon's audiobook brand • Amazon was founded in a... • Founder and Executive Chair • Our famous E-Reader product • Amazon's own logistics network • Amazon's pharmacy business line • ...

Egencia Happiness Driven Game 2020-10-20

Egencia Happiness Driven Game crossword puzzle
Across
  1. Low Cost Carrier in India
  2. We should always use _____ language with our clients.
  3. Tool which connects colleagues no matter where we are!
  4. Capital City of Australia
  5. We should always be _____ so that client will have confidence with our service.
  6. Always show _____ to let customer know you care for them.
  7. It was the busiest airport in Asia in 2019.
Down
  1. One of the core element of our service delivery.
  2. Number of POS in HDE
  3. Airline code: MS
  4. Name of our previous email tool
  5. The name of our telephony tool.
  6. Who are we, how do we all call ourselves?
  7. Hub of Ethihad Airways
  8. ______ Team serves our Egencia VIP travelers.

15 Clues: Airline code: MS • Number of POS in HDE • Hub of Ethihad Airways • Low Cost Carrier in India • Capital City of Australia • Name of our previous email tool • The name of our telephony tool. • Who are we, how do we all call ourselves? • It was the busiest airport in Asia in 2019. • ______ Team serves our Egencia VIP travelers. • One of the core element of our service delivery. • ...

Basic G2A Products! Test Yourself. 2017-03-29

Basic G2A Products! Test Yourself. crossword puzzle
Across
  1. G2A's quality-assurance service
  2. Communication channel reserved for Shield Members
  3. G2A Payment Platform
  4. G2A's affiliate program
  5. G2A.com is a...
  6. Program for independent Game Developers
Down
  1. If there is a problem with a key you use it to contact the Seller
  2. An amount of G2A Coins the customer gets with G2A Shield or Promotional Code
  3. Attractive offers visible on the main page of G2A every weekend
  4. Service allowing to store funds on G2A Account
  5. Most popular in-game items
  6. Section of G2A.com where FAQs are located
  7. You can withdraw money from G2A Wallet using Bank Transfers, Skrill, Webmoney and...

13 Clues: G2A.com is a... • G2A Payment Platform • G2A's affiliate program • Most popular in-game items • G2A's quality-assurance service • Program for independent Game Developers • Section of G2A.com where FAQs are located • Service allowing to store funds on G2A Account • Communication channel reserved for Shield Members • ...

Scary Good Customer Service 2019-09-25

Scary Good Customer Service crossword puzzle
Across
  1. Customers should be greeted this fast
  2. Take this to show your responsiveness to meet the need
  3. Try to build this to get in sync with your customers
  4. The secret to great customer service is to make them feel
Down
  1. Maintain this to show that you're paying attention
  2. Show this when talking to customers who are upset or angry
  3. Use this form of listening to truly understand your customer
  4. Customers should be greeted with a genuine

8 Clues: Customers should be greeted this fast • Customers should be greeted with a genuine • Maintain this to show that you're paying attention • Try to build this to get in sync with your customers • Take this to show your responsiveness to meet the need • The secret to great customer service is to make them feel • Show this when talking to customers who are upset or angry • ...

Scary Great Customer Service 2019-09-25

Scary Great Customer Service crossword puzzle
Across
  1. The secret to great customer service is to make them feel like the most ___ person in the room
  2. Take this to show you are trying to help meet the need
  3. Show this when talking to customers who are upset or angry
  4. Maintain this to show you're paying attention (2 words)
Down
  1. Use this form of listening to understand the meaning behind the words
  2. Customers should be greeted this fast
  3. Try to build this to get in sync with your customers
  4. Customers should be greeted with a genuine

8 Clues: Customers should be greeted this fast • Customers should be greeted with a genuine • Try to build this to get in sync with your customers • Take this to show you are trying to help meet the need • Maintain this to show you're paying attention (2 words) • Show this when talking to customers who are upset or angry • ...

Customer Service Ch 7 2020-02-19

Customer Service Ch 7 crossword puzzle
Across
  1. this is what a manager has to do at a cash register to cancel an incorrect entry
  2. When a manager matches recorded sales with payments collected.
  3. When doing market research, an analysis of the _________, or "typical" customer is used
  4. When a restaurant responds to a customer complaint in order to satisfy the customer, this is known as _________ recovery.
Down
  1. This kind of shopper is undercover and working for the owner to give feedback about their experiences
  2. Also known as a :return incentive," to encourage customers to come back soon
  3. You will have a "cash _______" if there isn't enough money in the till to reconcile with the sales.
  4. A server should always be very discrete when a customer's credit card is refused or "__________."

8 Clues: When a manager matches recorded sales with payments collected. • Also known as a :return incentive," to encourage customers to come back soon • this is what a manager has to do at a cash register to cancel an incorrect entry • When doing market research, an analysis of the _________, or "typical" customer is used • ...

Ulta Customer Service Week 2021-09-10

Ulta Customer Service Week crossword puzzle
Across
  1. We love to ___ and delight our guests!
  2. The best Beauty Retailer there is.
  3. The _____ are beautiful.
Down
  1. Customer ____ is at the root of all we do.
  2. We ____ you!
  3. How I strive to make my guests feel.
  4. ___ ___ for all you do for our guests!
  5. What we use to show our guests we care.

8 Clues: We ____ you! • The _____ are beautiful. • The best Beauty Retailer there is. • How I strive to make my guests feel. • We love to ___ and delight our guests! • ___ ___ for all you do for our guests! • What we use to show our guests we care. • Customer ____ is at the root of all we do.

Mid-Term Vocab 2018-01-08

Mid-Term Vocab crossword puzzle
Across
  1. is an event at which something, such as a book or product, is presented to the public for the first time and is also the act of creating, presenting or promoting a new product.
  2. an amount of money deposited with a bank, as in a checking or savings account
  3. is debt that the company is obligated to repay according to the loan's terms and conditions.
  4. the systematic and comprehensive recording of financial transactions pertaining to a business,
  5. - The process of strategically managing the efficient flow
  6. - the right to take another's property if an obligation is not discharged
  7. of directors is a group of individuals that are elected as, or elected to act as, representatives of the stockholders to establish corporate management related policies and to make decisions on major company issues.
  8. a person's regular occupation, profession, or trade.
  9. An industry is a classification that refers to groups of companies that are related based on their primary business activities.
  10. a financial plan for the future concerning the revenues and costs of a business.
Down
  1. Grants are non-repayable funds or products disbursed or gifted by one party
  2. Resources A human resources department is a critical component of employee well-being in any business, no matter how small.
  3. Investing is the act of committing money or capital to an endeavor
  4. Rate has two components, the domestic currency and a foreign currency, and can be quoted either directly or indirectly. In a direct quotation, the price of a unit of foreign currency is expressed in terms of the domestic currency.
  5. Service Department Customer service is the process of ensuring customer satisfaction with a product or service
  6. are one of the ways employers reward their employees for a job well done.
  7. implies that everyone accepts and supports the decision, and understands the reasons for making it. See also collective responsibility.
  8. - The formal decision making process used when considering the economic feasibility of implementing information security controls and safeguards
  9. represents funds contributed by the owners
  10. is a contractual agreement in which a borrower receives something of value now and agrees to repay the lender at some date in the future, generally with interest.

20 Clues: represents funds contributed by the owners • a person's regular occupation, profession, or trade. • - The process of strategically managing the efficient flow • Investing is the act of committing money or capital to an endeavor • are one of the ways employers reward their employees for a job well done. • ...

ECC TEAM 2016-09-19

ECC TEAM crossword puzzle
Across
  1. The _____ Operators.
  2. What department pulls together when the going gets tough? _ _ _.
  3. Name of one of our hospitals _______.
  4. We take almost a _______ calls a year!
  5. We are busiest with ______ service calls during lunch.
  6. We send pages out for disaster calls in this system.
  7. Which location handles dispatch?
  8. Favorite color for severe weather _______.
Down
  1. We take these calls in Sept, Oct and Nov._____.
  2. This team member has been in our department the longest.
  3. This person is the Team Lead at CCH.
  4. What function makes a new person the most nervous?
  5. Name of the system we use everyday ______.
  6. This person is our in house artist.
  7. We provide ________ customer service.

15 Clues: The _____ Operators. • Which location handles dispatch? • This person is our in house artist. • This person is the Team Lead at CCH. • Name of one of our hospitals _______. • We provide ________ customer service. • We take almost a _______ calls a year! • Name of the system we use everyday ______. • Favorite color for severe weather _______. • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. Ugly Covid test result
  2. The bane of a CEM
  3. Queen of the NOC
  4. Apps Expert
  5. Service Desk King
  6. Top of the Legacy Carousel Gang
  7. Joined
  8. Former Nortel Top Dog
  9. Scrum call
  10. Our Fearless Leader
  11. Teamwork
  12. Super Helpful Information (2 words)
  13. Could be personal or financial
  14. Promise
  15. So what do you think?
  16. Previous SDM
Down
  1. Dialog. Chat. Text.
  2. Necessary for a great relationship
  3. Like most of us post Covid
  4. MS motto (2 words)
  5. Makes the dream work
  6. Leave Me Alone
  7. Platform number 1
  8. KnowBe4
  9. Last Word in Telecom
  10. First Lady of NWNC Services
  11. In a world where you can be anything, be …
  12. Achieve Maximum Productivity
  13. The Exeter NOC Team
  14. Something To Strive for
  15. Service One Customer
  16. All Hands on Deck
  17. Stellar Platform unique to NWNC

33 Clues: Joined • KnowBe4 • Promise • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • Platform number 1 • All Hands on Deck • MS motto (2 words) • Dialog. Chat. Text. • The Exeter NOC Team • Our Fearless Leader • Makes the dream work • Last Word in Telecom • Service One Customer • Former Nortel Top Dog • So what do you think? • ...

AO3 - Operations Management Business Management. 2024-06-07

AO3 - Operations Management Business Management. crossword puzzle
Across
  1. Conversion of inputs.
  2. Systems and machines that mimic human intelligence.
  3. Intangible.
  4. Final Product.
  5. Ways to transform inputs into outputs.
  6. Recourses used in production.
Down
  1. What is to be produced, in what quantity and when.
  2. Eliminates waste and maximises efficiency and customer value.
  3. Old unwanted items.
  4. Rate of speed.
  5. The goals of a business.
  6. Right amount inputs arrive only when needed.
  7. Using historical data.
  8. Connect with customers.
  9. Efficiency.
  10. Programable Machines.

16 Clues: Efficiency. • Intangible. • Rate of speed. • Final Product. • Old unwanted items. • Conversion of inputs. • Programable Machines. • Using historical data. • Connect with customers. • The goals of a business. • Recourses used in production. • Ways to transform inputs into outputs. • Right amount inputs arrive only when needed. • What is to be produced, in what quantity and when. • ...

HMS Crossword Puzzle 2015-03-06

HMS Crossword Puzzle crossword puzzle
Across
  1. HMS' primary customer (acronym)
  2. Do this by example
  3. Face this with an open mind
  4. The set of rules that govern the government acquisition process (acronym)
  5. Years HMS will have been in business in August 2015
  6. HMS Location
  7. Business Development responsibility owners
  8. Request for Proposal (acronym)
  9. The product or service provided to the customer by the due date
  10. Number of Government Holidays
  11. Contract type considered the most risky to a contractor but could also be the most profitable (acronym)
  12. Must be completed each day by 10am
Down
  1. Deliverables should be reviewed at least
  2. This over quantity
  3. Method of communication
  4. Not a prime
  5. Part of the contract that describes the tasks to be performed
  6. Contract type considered the least risky, but has least incentive to control costs (acronym)
  7. Do this without interrupting
  8. Contract type where the contractor is paid for direct labor at agreed upon rates ans actual materials used (acronym)

20 Clues: Not a prime • HMS Location • This over quantity • Do this by example • Method of communication • Face this with an open mind • Do this without interrupting • Number of Government Holidays • Request for Proposal (acronym) • HMS' primary customer (acronym) • Must be completed each day by 10am • Deliverables should be reviewed at least • Business Development responsibility owners • ...

Luke Ranieri 2018-02-02

Luke Ranieri crossword puzzle
Across
  1. the formal decision making process used when considering security controls
  2. consists of anything that can enhance a person’s power to perform
  3. an arrangement with a bank to hold money and keep records of transactions
  4. debt that a company is obligated
  5. Service Department interacts with a customer for their immediate benefit
  6. Resources a critical well-being
  7. the act of committing capital
  8. groups of companies
  9. a person’s regular occupation, profession, or trade
  10. a contractual agreement in which a borrower receives something of value
  11. non-repayable funds
Down
  1. rate the domestic currency and a foreign currency
  2. a monetary payment made to an employee over and above their standard salary
  3. to send or shoot
  4. of directors to establish corporate management
  5. the systematic and comprehensive recording of financial transactions
  6. the right to take another’s property
  7. depends on participants having shared values and goals
  8. a financial plan for the future concerning the revenues and costs
  9. represents funds contributed by the owners

20 Clues: to send or shoot • groups of companies • non-repayable funds • the act of committing capital • Resources a critical well-being • debt that a company is obligated • the right to take another’s property • represents funds contributed by the owners • of directors to establish corporate management • rate the domestic currency and a foreign currency • ...

October Puzzle 2025-09-30

October Puzzle crossword puzzle
Across
  1. Checking in after an issue is handled.
  2. Understanding a customer’s feelings.
  3. Software to manage customer interactions.
  4. Agreement on response and resolution times.
  5. Place where phone support is handled.
  6. The length it takes to fix an issue.
  7. Helping new customers get started.
  8. A tool to measure satisfaction.
  9. Online library of solutions and FAQs.
  10. When a problem is solved on the initial contact.
  11. A record of a customer’s issue.
  12. Frequently asked questions.
Down
  1. Waiting time on a call.
  2. Online hub for help requests.
  3. Moving an issue to a higher support level.
  4. Step-by-step method to fix issues.
  5. The individual receiving support.
  6. Person who assists customers.
  7. Keeping customers loyal through good service.
  8. Automated system that answers common questions.
  9. A line where support requests wait.
  10. When a customer’s problem is solved.
  11. Input from customers about their experience.
  12. A guide for agents during calls.
  13. Support offered across phone, email, and chat.

25 Clues: Waiting time on a call. • Frequently asked questions. • Online hub for help requests. • Person who assists customers. • A tool to measure satisfaction. • A record of a customer’s issue. • A guide for agents during calls. • The individual receiving support. • Step-by-step method to fix issues. • Helping new customers get started. • A line where support requests wait. • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. Outcome, successful MIM result
  2. like most of us post Covid
  3. valuable quality
  4. NWN and Carousel
  5. in a world where you can be anything, be …
  6. the service we provide
  7. teamwork
  8. together nicely
  9. KnowBeFour
  10. the bane of a CEM
  11. together
  12. promise
  13. last word in Telecom
  14. makes the dream work
  15. necessary for a great relationship
  16. so what do you think?
  17. satisfying
  18. our back office counterparts
Down
  1. Base, super helpful information
  2. empathy
  3. achieve maxximum productivity
  4. 15 minute call
  5. major SLA component
  6. could be personal or financial
  7. something to strive for
  8. service only one
  9. effective and efficient
  10. ugly Covid test result
  11. what great leadership should be
  12. diolog. chat. Text.
  13. First, MS motto (2 words)
  14. joined in
  15. takes owership
  16. a well oiled machine
  17. the Exeter NOC

35 Clues: empathy • promise • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • takes owership • the Exeter NOC • together nicely • valuable quality • NWN and Carousel • service only one • the bane of a CEM • major SLA component • diolog. chat. Text. • last word in Telecom • a well oiled machine • makes the dream work • so what do you think? • the service we provide • ugly Covid test result • ...

Chick-fil-A 2023-02-28

Chick-fil-A crossword puzzle
Across
  1. The amount of times the recipe has changed for the original sandwich
  2. Chick-fil-A was the first quick-service restaurant to offer which side?
  3. Abbreviation for Customer Experience Monitor
  4. Truett Cathy sold this as his first job
  5. this is used for allergies or special requests
  6. One of the core values
  7. Side item for breakfast
  8. A side item that we once sold
  9. The one and only day we are closed
  10. Customer Recovery Tool
  11. This is a personal responsibility
  12. We want to have a positive ____ on all who come in contact with Chick-fil-A
  13. Chick-fil-A is the largest buyer of which U.S. product?
Down
  1. Popular dressing
  2. how many sauces make chick-fil-a sauce
  3. We say this instead of "you're welcome"
  4. Founder of Chick-fil-A
  5. Slogan used for advertisements
  6. First breakfast menu item
  7. One of the Food Safety 5
  8. We use this term instead of refill
  9. Chick-fil-A's first mascot

22 Clues: Popular dressing • Founder of Chick-fil-A • One of the core values • Customer Recovery Tool • Side item for breakfast • One of the Food Safety 5 • First breakfast menu item • Chick-fil-A's first mascot • A side item that we once sold • Slogan used for advertisements • This is a personal responsibility • We use this term instead of refill • The one and only day we are closed • ...

4.2 Market Planning 2025-04-17

4.2 Market Planning crossword puzzle
Across
  1. Group an organization focuses on.
  2. Low quality, high price goods/services.
  3. Sales revenue as a percentage of total industry sales.
  4. Selecting a set number of people from different market segments.
  5. Group of target segment members providing feedback.
  6. Distinctive feature of a product or business.
  7. Segmenting by lifestyle and values.
  8. Group of customers with similar traits.
  9. Broad marketing approach without segmentation.
Down
  1. Approach focusing on meeting customer demands.
  2. Distinguishing a firm’s products from competitors in the same industry
  3. Low quality, low price goods or services.
  4. Activities to discover customer opinions and preferences.
  5. All potential customers in a market.
  6. Small discussion groups to gain insight into attitudes and behaviors.
  7. Buyers and sellers of a particular good or service.
  8. Demographic and psychographic characteristics of consumers in different market segments.
  9. Specialized products for a select market.
  10. High quality, high price goods/services.
  11. Secondary research revealing product/industry trends.
  12. Low priced high quality products.

21 Clues: Group an organization focuses on. • Low priced high quality products. • Segmenting by lifestyle and values. • All potential customers in a market. • Low quality, high price goods/services. • Group of customers with similar traits. • High quality, high price goods/services. • Low quality, low price goods or services. • Specialized products for a select market. • ...

H&T Unit 1 Vocabulary 2023-11-01

H&T Unit 1 Vocabulary crossword puzzle
Across
  1. the business or employees who welcomes a guest
  2. someone who receives a benefit from someone else’s service
  3. one that flows from start to finish with no interruptions or challenges for the customer
  4. the management of conventions, exhibitions and other large scale events
  5. travel for purposes such as leisure, business, or other reasons
  6. receiving guests in a way that is friendly and welcoming
  7. responsibilities that are outsourced to another company
  8. the inability of a business to be moved
  9. the renting of a place to stay for a short period of time
  10. a written document that outlines procedures that should take place in the event of an emergency
Down
  1. businesses that are similar or dependent on one another
  2. a business sector that includes restaurants and hotels, casinos and cruises, amusement parks, etc.
  3. a product offered (a hotel room, a meal, etc.) that is only for the guest’s consumption (use) and not their ownership
  4. a process of steps that are taken to address customer complaints
  5. work done that benefits others
  6. when a business has only so many products to sell each day, and these products cannot be warehoused for future
  7. the act of traveling to another country for medical care
  8. providing guests with amusement or enjoyment
  9. four stages that hotel guests go through from the time that they book their stay until the time they leave

19 Clues: work done that benefits others • the inability of a business to be moved • providing guests with amusement or enjoyment • the business or employees who welcomes a guest • businesses that are similar or dependent on one another • responsibilities that are outsourced to another company • the act of traveling to another country for medical care • ...

E commerce 2020-01-07

E commerce crossword puzzle
Across
  1. - business to consumer
  2. a design for the successful operation of a business identify revenue source customer base proud and detail of financing
  3. - electronic auction type seller place items at sites for auction and buyers bid continuously for them
  4. - buying selling transferring or exchange of production service or information via computer network including the internet
  5. -a private police force that guards a building campus park
  6. to consumer- what does c2c stand for
  7. - commerical transaction conducted electronic on the internet
  8. - is a relatively new concept in marketing which is a virtual marek place
  9. way that a buyer choose to compensate the seller of a good or service that is also acceptable to the seller
  10. - assign a brand name to
  11. what does B2B stand for
  12. - A degree of digitisation purely physical organization example purchasing books from a physical bookstore
  13. - degree of digitisation all dimensions are digital
Down
  1. - another term for e- commerce
  2. electronic auction type buyers post a request for quotation with information on the desired purchase supplies study the RFQ and sumbit bids electronically
  3. mechanism through which business and customer can buy and sell on the internet
  4. - is the buying and selling of goods and services through wireless Handheld device such as cellular telephone and personal digital assistant
  5. - E-commerce mechanism collection of individual shop under one internet address associated with B2c e commerce
  6. - business to business

19 Clues: - business to consumer • - business to business • what does B2B stand for • - assign a brand name to • - another term for e- commerce • to consumer- what does c2c stand for • - degree of digitisation all dimensions are digital • -a private police force that guards a building campus park • - commerical transaction conducted electronic on the internet • ...

Customer Service Week Word Challenge 2025-10-02

Customer Service Week Word Challenge crossword puzzle
Across
  1. What we provide to patients daily
  2. To pay attention carefully when someone is speaking Flying mammal
  3. The person we serve in healthcare
  4. The place where healing happens
  5. What Customer Service Week celebrates
  6. A simple act that makes a big difference
Down
  1. Deep concern for others' wellbeing
  2. Treating others the way you want to be treated
  3. Working together to achieve great results
  4. What a fiendly face should always wear

10 Clues: The place where healing happens • What we provide to patients daily • The person we serve in healthcare • Deep concern for others' wellbeing • What Customer Service Week celebrates • What a fiendly face should always wear • A simple act that makes a big difference • Working together to achieve great results • Treating others the way you want to be treated • ...

Business Studies revision 2013-04-30

Business Studies revision crossword puzzle
Across
  1. document for partnership
  2. Market share and growth.
  3. a skill or help to the customer
  4. public limited company
Down
  1. private limited company
  2. the stages of a product.
  3. amount.
  4. place for product in
  5. a person who owns a part of the company
  6. movement of products
  7. how a business achieves its aims
  8. Product/company promotion.
  9. what a business wants to achieve

13 Clues: amount. • place for product in • movement of products • public limited company • private limited company • the stages of a product. • document for partnership • Market share and growth. • Product/company promotion. • a skill or help to the customer • how a business achieves its aims • what a business wants to achieve • a person who owns a part of the company

INDUCTION QUIZZZZ 2015-01-06

INDUCTION QUIZZZZ crossword puzzle
Across
  1. Key Deliverable for Customer Service
  2. Fashionable and Functional Sportswear of Jack & Jones
  3. Brand established in 2008 in India
  4. Software for attendance and payroll
  5. Chief People Officer
  6. Program for Store Managers to City Managers
  7. Simply Loving Styles
Down
  1. country head of Bestseller India
  2. Floor Manager Development Program
  3. Our Managing Director
  4. Girl Next Door
  5. Incentive program
  6. Training for New Store Launch

13 Clues: Girl Next Door • Incentive program • Chief People Officer • Simply Loving Styles • Our Managing Director • Training for New Store Launch • country head of Bestseller India • Floor Manager Development Program • Brand established in 2008 in India • Software for attendance and payroll • Key Deliverable for Customer Service • Program for Store Managers to City Managers • ...

Lex Autolease 2019-11-07

Lex Autolease crossword puzzle
Across
  1. liquid solution require in diesel engines
  2. required when lex car off road
  3. we are owned by them
  4. breakdown provider
  5. used by techical services
  6. not covered by maintenance
Down
  1. garage can provide for a fee
  2. required for service bookings
  3. attend customer onsite
  4. one of the systems we use daily
  5. vsm make these
  6. complaints system
  7. required to arrange booking

13 Clues: vsm make these • complaints system • breakdown provider • we are owned by them • attend customer onsite • used by techical services • not covered by maintenance • required to arrange booking • garage can provide for a fee • required for service bookings • required when lex car off road • one of the systems we use daily • liquid solution require in diesel engines

Chapter 13.1 Key Terms Created by: Laura-Lei Caplinger 2017-01-09

Chapter 13.1 Key Terms Created by: Laura-Lei Caplinger crossword puzzle
Across
  1. Consists of four basic marketing strategies: products, place, price, and promotion
  2. Occurs when goods and services are sold from the producer directly to the customer
  3. A pathway to direct products to consumers
  4. A group of customers who share common wants and needs
  5. The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
Down
  1. A strategy to build customer relations
  2. Involves one or more intermediaries
  3. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers

8 Clues: Involves one or more intermediaries • A strategy to build customer relations • A pathway to direct products to consumers • A group of customers who share common wants and needs • Consists of four basic marketing strategies: products, place, price, and promotion • Occurs when goods and services are sold from the producer directly to the customer • ...

Kiosk benifits and limitations 2015-02-09

Kiosk benifits and limitations crossword puzzle
Across
  1. A small, stand alone device that provides information and services
  2. An electronic record of a ticket purchase
  3. A human being who answers queries for people who don't want to find out using a machine
  4. When you don't need to use a mouse or a keyboard to insert data
Down
  1. A help service provided for people that struggle to use modern technology
  2. A level of performance describing a process that uses a low input to get a high output
  3. When the customer selects the goods themselves
  4. Reciprocal action, event or influence

8 Clues: Reciprocal action, event or influence • An electronic record of a ticket purchase • When the customer selects the goods themselves • When you don't need to use a mouse or a keyboard to insert data • A small, stand alone device that provides information and services • A help service provided for people that struggle to use modern technology • ...

13.1 Key Terms Created by: Irene Fontanez 2016-01-05

13.1 Key Terms Created by: Irene Fontanez crossword puzzle
Across
  1. consists of four basic marketing skills
  2. the point at which total revenues, or sales,equal to the cost and expenses of developing and offering a product or service
  3. involves one or more intermediaries
  4. a pathway to direct products to the customer
  5. a group of customers who shares common wants and needs
Down
  1. Process of creating, promoting,and presenting a product or service to meet the wants and needs of consumers
  2. to build and maintain relationships with their customers
  3. occurs when goods or services are sold from the producer directly to the customer

8 Clues: involves one or more intermediaries • consists of four basic marketing skills • a pathway to direct products to the customer • a group of customers who shares common wants and needs • to build and maintain relationships with their customers • occurs when goods or services are sold from the producer directly to the customer • ...

Enterprise/business words 2013-04-26

Enterprise/business words crossword puzzle
Across
  1. the process to make a product
  2. Doing some work for someone.
  3. A commercial business.
  4. How much the product/service costs.
Down
  1. A business that sells products/services for a good cause.
  2. The management of money.
  3. An organization which sells goods and services for money.
  4. A business promoting and selling products and services.
  5. someone that buys the products that are being sold.
  6. Something that is made then sold

10 Clues: A commercial business. • The management of money. • Doing some work for someone. • the process to make a product • Something that is made then sold • How much the product/service costs. • someone that buys the products that are being sold. • A business promoting and selling products and services. • A business that sells products/services for a good cause. • ...

ALL IN SERVICE 2023-09-27

ALL IN SERVICE crossword puzzle
Across
  1. Prompt to act or respond with a statement.
  2. The action of understanding one's feelings.
  3. An individual who we do service for.
  4. As in all in of what we do.
  5. An urgent desire to aid or to spare.
Down
  1. To have a connection with.
  2. Change in pitch or loudness of the voice.
  3. To provide with helpful instruction.
  4. The act of solving a problem.
  5. You can hear it in our voice.

10 Clues: To have a connection with. • As in all in of what we do. • The act of solving a problem. • You can hear it in our voice. • To provide with helpful instruction. • An individual who we do service for. • An urgent desire to aid or to spare. • Change in pitch or loudness of the voice. • Prompt to act or respond with a statement. • The action of understanding one's feelings.

CHAPTER 1 Introduction 2023-12-09

CHAPTER 1 Introduction crossword puzzle
Across
  1. Bartender
  2. Applicable regulations
  3. corset, confinement
  4. A place to store a lot of products
  5. What people would like to have
Down
  1. Service recipient
  2. Manage products from manufacturers to consumers efficiently, saving time and costs.
  3. Every place is one place that is one.
  4. The amount of demand for selling a particular type of product or service.
  5. People who are important to the nation provide food for everyone in the country.

10 Clues: Bartender • Service recipient • corset, confinement • Applicable regulations • What people would like to have • A place to store a lot of products • Every place is one place that is one. • The amount of demand for selling a particular type of product or service. • People who are important to the nation provide food for everyone in the country. • ...

Business Terms 2023-09-27

Business Terms crossword puzzle
Across
  1. Not a tangible or physical entity but is still sought after by consumers
  2. Advertising, public relations, content marketing, social media, and other strategies
  3. Gathering and analyzing data about potential customers, competitors, and the overall market.
  4. Sharing something out among people
  5. Determining the appropriate pricing strategy for a product or service
  6. Material used to contain, identify, describe, protect items
Down
  1. Creating or refining products or services that meet the needs and desires of the target audience.
  2. An individual who creates a new business,
  3. Goods and services required to live.
  4. Engagement Maintaining and improving relationships with customers
  5. Money that someone borrows, usually with interest.
  6. Developing a brand identity that differentiates the product or service from competitors

12 Clues: Sharing something out among people • Goods and services required to live. • An individual who creates a new business, • Money that someone borrows, usually with interest. • Material used to contain, identify, describe, protect items • Engagement Maintaining and improving relationships with customers • ...

Lesson 10 vocab 2023-11-26

Lesson 10 vocab crossword puzzle
Across
  1. the collection of methods an organization uses to help it move from its current situation to its end goal,
  2. is a face-to-face selling technique by which a salesperson uses his or her interpersonal skills to persuade a customer in buying a particular product.
  3. a marketing strategy in which a business uses a temporary campaign or offer to increase interest or demand in its product or service
  4. combination of marketing methods
  5. notice or attention given to someone or something by the media.
Down
  1. a marketing practice that uses floor plans, color, lighting, displays, technology, and other elements to attract customer attention.
  2. process designed to assure that all brand contacts received by a customer or prospect for a product, service, or organization are relevant to that person and consistent over time
  3. activity or profession of producing advertisements for commercial products or services
  4. stages that an individual goes through during the process of purchasing a product

9 Clues: combination of marketing methods • notice or attention given to someone or something by the media. • stages that an individual goes through during the process of purchasing a product • activity or profession of producing advertisements for commercial products or services • ...

Choices Crossword 2021-06-30

Choices Crossword crossword puzzle
Across
  1. At the end of each month we must ________.
  2. Providing job leads should include ________at the next meeting.
  3. Entering 'what' in the counselor notes includes ________.
  4. Counselor notes must include Next Scheduled ________.
  5. Counselor Notes must be entered within ________days.
  6. WSET enters a ________for failure to participate and/or failure to respond to outreach.
Down
  1. When providing supportive services counselor notes must include ________
  2. Prior to entering service 2-68, CA must verify the customer has ________certification
  3. Prior to customer's signature ________ must be added to service plans/assessments.
  4. Counselor Notes should include how many elements?
  5. Completion reason when service continues into next month.
  6. ________method of contact must be entered in both WOA and EPS counselor notes.

12 Clues: At the end of each month we must ________. • Counselor Notes should include how many elements? • Counselor Notes must be entered within ________days. • Counselor notes must include Next Scheduled ________. • Completion reason when service continues into next month. • Entering 'what' in the counselor notes includes ________. • ...

Ch. 15-16 Intro Review 2023-02-07

Ch. 15-16 Intro Review crossword puzzle
Across
  1. Combines barcodes/numbers to identify product/manufacturer.
  2. This type of close you decide between two items only.
  3. An itemized list of goods sold.
  4. This type of selling, suggests additional goods or services to the customer.
  5. Combines a cash register with a computer.
  6. Obtaining a positive agreement from the customer to buy.
Down
  1. Things customers say or do to indicate a readiness to buy.
  2. This type of close asks for the sale.
  3. This type of close explains extra services offered.
  4. Purchase Order
  5. This type of close is an initial effort to close a sale.

11 Clues: Purchase Order • An itemized list of goods sold. • This type of close asks for the sale. • Combines a cash register with a computer. • This type of close explains extra services offered. • This type of close you decide between two items only. • This type of close is an initial effort to close a sale. • Obtaining a positive agreement from the customer to buy. • ...

Crossword 2025-01-21

Crossword crossword puzzle
Across
  1. Tree commonly decorated during Christmas
  2. Largest Kroger Store in terms of area is in which US county
  3. Jewish festival involving a story with armadillo
  4. Turkey is associated with which festival
  5. Kroger's online grocery delivery service
Down
  1. Kroger's flagship natural & organic brand
  2. Kroger partners with this service for meal-kit solution
  3. Kroger Offers which type of rewards based card for customers
  4. Traditional vegetable carved into lanterns
  5. Number of states having Ocado Customer Fulfillment Centres for Kroger
  6. Department where you can find flower at Kroger
  7. Kroger's fuel rewards program saves you money on this

12 Clues: Tree commonly decorated during Christmas • Turkey is associated with which festival • Kroger's online grocery delivery service • Kroger's flagship natural & organic brand • Traditional vegetable carved into lanterns • Department where you can find flower at Kroger • Jewish festival involving a story with armadillo • Kroger's fuel rewards program saves you money on this • ...

COMPENSATION VOCABULARY 2022-04-12

COMPENSATION VOCABULARY crossword puzzle
Across
  1. an ugly and stinky color
  2. 12 PAY PERIODS IN A YEAR.
  3. REWARD FOR WORK.
  4. EXTRA AMOUNT PAID BY THE CUSTOMER FOR GOOD SERVICE
  5. GETTING PAID A SPECIFIC AMOUNT PER PAY PERIOD, PER MONTH OR PER YEAR.
Down
  1. PAYMENT FOR EACH ITEM SOLD OR A PERCENT FOR TOTAL SALE.
  2. a powerful and amazing color
  3. 24 PAY PERIODS IN A YEAR.
  4. EXTRA AMOUNT PAID BY EMPLOYER FOR GOOD SERVICE
  5. 52 PAY PERIODS IN A YEAR. Hourly Rate AMOUNT PAID PER HOUR
  6. GETTING PAID FOR EACH HOUR YOU WORK.
  7. ANOTHER WORD FOR PAY RATE.

12 Clues: REWARD FOR WORK. • an ugly and stinky color • 24 PAY PERIODS IN A YEAR. • 12 PAY PERIODS IN A YEAR. • ANOTHER WORD FOR PAY RATE. • a powerful and amazing color • GETTING PAID FOR EACH HOUR YOU WORK. • EXTRA AMOUNT PAID BY EMPLOYER FOR GOOD SERVICE • EXTRA AMOUNT PAID BY THE CUSTOMER FOR GOOD SERVICE • PAYMENT FOR EACH ITEM SOLD OR A PERCENT FOR TOTAL SALE. • ...

UFS Ft. Customs House 2022-05-26

UFS Ft. Customs House crossword puzzle
Across
  1. Directly across from Customshouse, it use to be the W____
  2. The original purpose of this building was to collect C_____
  3. What is the third core service value
  4. Customhouse is part of Auckland City H_____ Walks
  5. What architecture style is customshouse, starts with French R____
Down
  1. What is the first core service value
  2. Before Monclear, that area use to sell fast food starting with H____
  3. Which country's flag was represented on the ceiling above the Customshouse stairs?
  4. How many stages are in DFS customer journey?
  5. What is the second core service value

10 Clues: What is the first core service value • What is the third core service value • What is the second core service value • How many stages are in DFS customer journey? • Customhouse is part of Auckland City H_____ Walks • Directly across from Customshouse, it use to be the W____ • The original purpose of this building was to collect C_____ • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. last word in Telecom
  2. what great leadership should be
  3. successful MIM result
  4. the bane of a CEM
  5. dialog. chat. Text.
  6. could be personal or financial
  7. takes ownership
  8. service only one
  9. makes the dream work
  10. together
  11. necessary for a great relationship
  12. our back office counterparts
  13. the Exeter NOC
  14. a well oiled machine
  15. achieve maximum productivity
  16. empathy
  17. satisfying
  18. effective and efficient
Down
  1. together nicely
  2. the service we provide
  3. so what do you think?
  4. 15 minute call
  5. joined in
  6. First, MS motto (2 words)
  7. NWN and Carousel
  8. promise
  9. major SLA component
  10. ugly Covid test result
  11. something to strive for
  12. teamwork
  13. valuable quality
  14. KnowBeFour
  15. like most of us post Covid
  16. in a world where you can be anything,be knowledge-base super helpful information

34 Clues: promise • empathy • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • the Exeter NOC • together nicely • takes ownership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • dialog. chat. Text. • major SLA component • last word in Telecom • makes the dream work • a well oiled machine • successful MIM result • so what do you think? • the service we provide • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. last word in Telecom
  2. what great leadership should be
  3. successful MIM result
  4. the bane of a CEM
  5. dialog. chat. Text.
  6. could be personal or financial
  7. takes ownership
  8. service only one
  9. makes the dream work
  10. together
  11. necessary for a great relationship
  12. our back office counterparts
  13. the Exeter NOC
  14. a well oiled machine
  15. achieve maximum productivity
  16. empathy
  17. satisfying
  18. effective and efficient
Down
  1. together nicely
  2. the service we provide
  3. so what do you think?
  4. 15 minute call
  5. joined in
  6. First, MS motto (2 words)
  7. NWN and Carousel
  8. promise
  9. major SLA component
  10. ugly Covid test result
  11. something to strive for
  12. teamwork
  13. valuable quality
  14. KnowBeFour
  15. like most of us post Covid
  16. in a world where you can be anything,be knowledge-base super helpful information (2words)

34 Clues: promise • empathy • teamwork • together • joined in • KnowBeFour • satisfying • 15 minute call • the Exeter NOC • together nicely • takes ownership • NWN and Carousel • valuable quality • service only one • the bane of a CEM • dialog. chat. Text. • major SLA component • last word in Telecom • makes the dream work • a well oiled machine • successful MIM result • so what do you think? • the service we provide • ...

NWNC Managed Services 2022-07-16

NWNC Managed Services crossword puzzle
Across
  1. Service One Customer
  2. Queen of the NOC
  3. Top of the Legacy Carousel Gang
  4. Former Nortel Top Dog
  5. Stellar Platform unique to NWNC
  6. Ugly Covid test result
  7. Leave Me Alone
  8. Service Desk King
  9. Platform number 1(2 words)
  10. MS motto (2 words)
  11. Our Fearless Leader
  12. Dialog. Chat. Text.
  13. The Exeter NOC Team
  14. Makes the dream work
Down
  1. Teamwork
  2. Like most of us post Covid
  3. Super Helpful Information (2 words)
  4. Promise
  5. Something To Strive for
  6. So what do you think?
  7. Last Word in Telecom
  8. Apps Expert
  9. First Lady of NWNC Services
  10. The bane of a CEM
  11. Could be personal or financial
  12. KnowBe4
  13. Previous SDM
  14. Joined
  15. Scrum call
  16. All Hands on Deck
  17. In a world where you can be anything, be …
  18. Necessary for a great relationship

32 Clues: Joined • Promise • KnowBe4 • Teamwork • Scrum call • Apps Expert • Previous SDM • Leave Me Alone • Queen of the NOC • The bane of a CEM • Service Desk King • All Hands on Deck • MS motto (2 words) • Our Fearless Leader • Dialog. Chat. Text. • The Exeter NOC Team • Service One Customer • Last Word in Telecom • Makes the dream work • So what do you think? • Former Nortel Top Dog • Ugly Covid test result • ...

Entrepreneurship 2023-05-05

Entrepreneurship crossword puzzle
Across
  1. Obtaining information to make decisions
  2. The use of original ideas and imagination
  3. Offering products in exchange for money
  4. An identifying mark for a product or service
  5. The cost placed on an item or service
  6. An event where products or services are released to a market
  7. Who pruchases for final consumption
  8. Selling your goods and services overseas
  9. Data points that apply to your target market
  10. Creating value, building customer relationships and capturing value
  11. The term used when prices rise
  12. program to assist new startups
Down
  1. One who has an interest in a business
  2. Income of a company or organization
  3. Moral practice that govern a persons behavior
  4. Property that has value and is owned by a business
  5. A period of serious economic decline
  6. To estimate something
  7. To spend money that will bring profit
  8. Money invested into a company

20 Clues: To estimate something • Money invested into a company • The term used when prices rise • program to assist new startups • Income of a company or organization • Who pruchases for final consumption • A period of serious economic decline • One who has an interest in a business • The cost placed on an item or service • To spend money that will bring profit • ...

business and economics 2025-05-07

business and economics crossword puzzle
Across
  1. "A business organization"
  2. "The application of scientific knowledge"
  3. "The action of selling goods or services"
  4. "The process of selling a product or service"
  5. "Something new or different"
  6. "The act of guiding others
  7. Someone who works for a company
  8. "A plan of action to achieve a goal"
  9. "A sector of business"
  10. "Increasing in size or value"
Down
  1. "The state of a country's financial affairs"
  2. "The state of businesses trying to sell the same product"
  3. "The management of money"
  4. "An action performed for someone's benefit"
  5. money you make in a busness
  6. "A company or enterprise"
  7. "The process of controlling or directing a business"
  8. "Someone who buys goods or services"
  9. "A company that provides goods or services"
  10. "Looking at facts to understand a situation"
  11. "The reputation and image of a product"
  12. "Something that is manufactured for sale"

22 Clues: "A sector of business" • "A business organization" • "The management of money" • "A company or enterprise" • "The act of guiding others • money you make in a busness • "Something new or different" • "Increasing in size or value" • Someone who works for a company • "Someone who buys goods or services" • "A plan of action to achieve a goal" • "The reputation and image of a product" • ...

Key Performance Indicators (KPI) 2024-09-09

Key Performance Indicators (KPI) crossword puzzle
Across
  1. A common KPI that tracks how satisfied a customer is.
  2. A measure of how well a service or process is performing.
  3. This KPI assesses how quickly incidents are resolved.
  4. The speed at which a service responds to user requests.
  5. KPI that tracks the success of implemented changes.
Down
  1. A KPI that evaluates system downtime or service unavailability.
  2. The overall productivity and efficiency of IT systems.
  3. KPI for evaluating the rate of completing tasks on time.
  4. Key indicators are often shown in this type of visual report.
  5. KPIs are used to measure the achievement of ____________.

10 Clues: KPI that tracks the success of implemented changes. • A common KPI that tracks how satisfied a customer is. • This KPI assesses how quickly incidents are resolved. • The overall productivity and efficiency of IT systems. • The speed at which a service responds to user requests. • KPI for evaluating the rate of completing tasks on time. • ...

At a restaurant 2023-04-12

At a restaurant crossword puzzle
Across
  1. Female service worker who brings the food to the table.
  2. Money given by the customer to service workers.
  3. The meal is divided into it; items that are served together at once.
  4. A piece of paper showing how much money you must pay for the meal.
  5. The chief cook, responsible for planning menus.
Down
  1. Dish taken after the main course, usually sweet.
  2. List of dishes available.
  3. Male service worker who brings the food to the table.
  4. Small quantity of food served as a first course of a meal.
  5. Reservation.

10 Clues: Reservation. • List of dishes available. • Money given by the customer to service workers. • The chief cook, responsible for planning menus. • Dish taken after the main course, usually sweet. • Male service worker who brings the food to the table. • Female service worker who brings the food to the table. • Small quantity of food served as a first course of a meal. • ...

Scary Good Customer Service 2019-09-24

Scary Good Customer Service crossword puzzle
Across
  1. Take this to show your responsiveness to meet the need
  2. Use this form of listening to truly understand your customer
  3. Show this when talking to customers who are upset or angry
  4. Maintain this to show that you're listening
Down
  1. Customers should be greeted
  2. Customers should be greeted with a genuine
  3. The secret to great customer service is to make them feel
  4. Try to build this to get in sync with your customers

8 Clues: Customers should be greeted • Customers should be greeted with a genuine • Maintain this to show that you're listening • Try to build this to get in sync with your customers • Take this to show your responsiveness to meet the need • The secret to great customer service is to make them feel • Show this when talking to customers who are upset or angry • ...

Customer Service Week 2021 2021-09-21

Customer Service Week 2021 crossword puzzle
Across
  1. to be aware of through sound
  2. express gratitude
  3. express regret for something that was done wrong
  4. action of helping or doing work for someone
Down
  1. perceive the intended meaning
  2. a person or organization that buys services
  3. understand, putting yourself in their shoes
  4. say something in reply

8 Clues: express gratitude • say something in reply • to be aware of through sound • perceive the intended meaning • a person or organization that buys services • understand, putting yourself in their shoes • action of helping or doing work for someone • express regret for something that was done wrong

Customer Service Week 2021 2021-09-21

Customer Service Week 2021 crossword puzzle
Across
  1. to be aware of through sound
  2. express gratitude
  3. express regret for something that was done wrong
  4. action of helping or doing work for someone
Down
  1. perceive the intended meaning
  2. a person or organization that buys services
  3. understand, putting yourself in their shoes
  4. say something in reply

8 Clues: express gratitude • say something in reply • to be aware of through sound • perceive the intended meaning • a person or organization that buys services • understand, putting yourself in their shoes • action of helping or doing work for someone • express regret for something that was done wrong

Unit 10 - Customer Service 2021-11-26

Unit 10 - Customer Service crossword puzzle
Across
  1. higher in price and of better quality than most others
  2. to quickly move away from something
  3. a place where a large amount of something is stored
  4. to send away some of a company's work
  5. to cause (something) to continue
Down
  1. basic and important
  2. to get something
  3. to adjust something

8 Clues: to get something • basic and important • to adjust something • to cause (something) to continue • to quickly move away from something • to send away some of a company's work • a place where a large amount of something is stored • higher in price and of better quality than most others

Customer Service Week Crossword 2022-09-22

Customer Service Week Crossword crossword puzzle
Across
  1. State with three CCO sites
  2. Stands for Centers for Medicare & Medicaid Services
  3. Site that operates in two different time zones per year
  4. State with two CCO sites
Down
  1. Site that is closest to Hattiesburg
  2. Position we hire for every ramp
  3. Site that has been running CCO for almost 20 years
  4. Amount of years the CCO Contract was awarded

8 Clues: State with two CCO sites • State with three CCO sites • Position we hire for every ramp • Site that is closest to Hattiesburg • Amount of years the CCO Contract was awarded • Site that has been running CCO for almost 20 years • Stands for Centers for Medicare & Medicaid Services • Site that operates in two different time zones per year

CMMI Exam (part 1 of 2) 2017-12-21

CMMI Exam (part 1 of 2) crossword puzzle
Across
  1. Metaphorically, what holds brand-related information and market impressions of the brand.
  2. Potentially effective promotional tools for prospective customers categorized near the narrow end of the marketing funnel.
  3. Jobs today that require no interaction with other people.
  4. Described as the flour in the customer retention cake mix.
  5. Fifth step in the management process.
  6. Encouraging customers to collect items of merchandise in a series is an example of _____ purchases.
  7. Apparently Dr. Martin’s pet “P.”
  8. Highly-relevant proposed element of the marketing mix for service organizations.
  9. Approximate percentage increase in profitability for firms that improve their customer retention rate from 80 to 85 percent.
  10. Expressions of gratitude help to _____ relationships with customers.
  11. Decision-making should not rely solely on this when the possible consequences of poor decisions can be costly.
  12. Organizations customize a unique marketing mix for each of their ________ markets.
Down
  1. Frederick gained a competitive advantage in the marketplace when he began including ______ with some of the hardware items his company sold.
  2. Producers of these don’t really have buffer inventories to rely upon during peak demand periods.
  3. Customers’ loyalty to a brand quite often starts much earlier than this.
  4. All organizations do this.
  5. Managers who subscribe to the philosophy of ______ marketing are likely to believe that customer-contact employees will take care of customers when they (managers) take care of the employees.
  6. Proposed “P” that represents the creative aspects of marketing.
  7. A food company that introduces new flavors or new recipes for its brands may be attempting to increase customers’ level of _______.
  8. Involves identification of gaps between planned objectives and outcomes.
  9. ______ is an acronym that represents four categories of challenges that service marketers often face.
  10. It is usually easier to prevent customers from _______ than it is to get them back after they’ve already done so.
  11. It may take years to build ______, but only an instant to destroy it.
  12. On average, U.S. companies lose about _____ percent of their customers annually.

24 Clues: All organizations do this. • Apparently Dr. Martin’s pet “P.” • Fifth step in the management process. • Jobs today that require no interaction with other people. • Described as the flour in the customer retention cake mix. • Proposed “P” that represents the creative aspects of marketing. • Expressions of gratitude help to _____ relationships with customers. • ...