customer service Crossword Puzzles
Find the Violation 2022-11-07
Across
- Someone calls in to look up someone to do small jobs around the house.
- Customer wants to get a new __ to mow her lawn and take care of all the weeds that are popping up.
- A CEO wants to ____ the employee due to the criminal information they found using our website, CEO no longer wants them working for the company.
- What do you call the person that is in charge of renting to someone
- Customer states they used it for tenant screening and wants to __ the person they are renting to since they found a criminal record.
- Someone calls to look up a potential ____ for their mom/grandma.
Down
- Customer tells you they are using it to do a __ for a potential loan
- Customer wants to hire a ____ to help her take care of her two year old.
- CEO calls in to ___ the employee they did a background check on, they think that they will be a great fit for the company.
- Someone tells you “I used the site to hire for my business”
- Caller says they are calling in for their boss to get logged into the account. After asking some questions you realize they are using the service for…
- Customer says “I was doing a search for potential roommate”
12 Clues: Someone tells you “I used the site to hire for my business” • Customer says “I was doing a search for potential roommate” • Someone calls to look up a potential ____ for their mom/grandma. • What do you call the person that is in charge of renting to someone • Customer tells you they are using it to do a __ for a potential loan • ...
Business Economics Module 1&2 2025-02-11
Across
- An organization that produces and sells goods or services to satisfy consumer needs and make a profit.
- As the price of a good increases, the quantity supplied also increases; as price decreases, quantity supplied decreases.
- – The quantity of a product or service that consumers are willing and able to purchase at different price levels.
- Competition – A market structure where many small firms sell identical products, and no single seller can influence price (e.g., agricultural markets).
- The exchange of one benefit or advantage for another, often involving a compromise.
- A market structure where a few large firms control most of the market and may engage in competition or collusion (e.g., automobile or airline industries).
- A business approach used to determine the best price for a product or service, considering factors like costs, competition, market demand, and customer perception to maximize profitability and market share.
- The fundamental economic problem of having unlimited wants but limited resources to satisfy them.
- A combination of capitalism and socialism, where both private businesses and the government play roles in economic decision-making.
- An economic system where the government controls key industries and resources to promote social welfare, aiming for economic equality.
- The point where supply and demand meet, determining the market price and quantity of a product.
- The measure of how much demand or supply responds to changes in price.
Down
- The process by which businesses add value to a product or service through different activities like production, marketing, distribution, and customer service.
- As the price of a good increases, the quantity demanded decreases; as price decreases, the quantity demanded increases.
- The next best alternative that is given up when making a decision.
- – The quantity of a product or service that producers are willing and able to offer at different price levels.
- A market structure where a single company dominates an industry and controls prices due to a lack of competition (e.g., electricity providers in some regions).
- A market structure with many companies selling similar but slightly different products, allowing for some price control (e.g., clothing brands, restaurants).
- Intangible products that provide value through actions or expertise, such as healthcare, education, and banking.
- Tangible products that can be touched, stored, and sold, such as clothing, electronics, and food.
- Any place or system where buyers and sellers interact to exchange goods and services.
- An economic system where private individuals and businesses own resources and operate for profit with minimal government interference. Prices are determined by supply and demand.
22 Clues: The next best alternative that is given up when making a decision. • The measure of how much demand or supply responds to changes in price. • The exchange of one benefit or advantage for another, often involving a compromise. • Any place or system where buyers and sellers interact to exchange goods and services. • ...
Temco Logistics 2022-02-14
Across
- Team calls dispatch and states the roads are too marrow to complete delivery they need to request this.
- Restroom, Coaching, Meeting, Break, Lunch are what?
- Customers old unit.
- Every agent has worked with tabitha on this individually.
- Starcenter has these to keep track of who calls in and why.
- Talk time, Pause time, Number of calls per hour are called what?
- Customers needs to call them to confirm replacements. Only this manufacturer needs customer confirmation.
- Customer calls in to complain that their unit doesnt start but its plugged in.
- Customer wants to return the unit within 30 days from delivery.
- Delivery team damaged customers home.
- Customer has a damage unit but refuses the replacement but wants the other option.
- Customer is requesting to open their unit door the other way what can they request?
Down
- Customer needs these when installing units in the garage.
- Routing purpose and only temco agents can see this but not manufactures or home depot.
- When customers calls in and starts being aggressive you can transfer them where?
- customer needs this in order to have one unit on top of the other.
- Customer has the unit but needs to reschedule an install.
- where appliances come from originally
- You have these once a week.
- Drivers calls customers 30 minutes prior to arrival.
- customer has 48 hours to report damages/defective units to get.
- When team goes out and doesnt have the unit on the truck we need to perform this to find the unit.
- Customer cancels and needs this to get a refund.
- Home depot calls in to request these to get the customer their refund.
24 Clues: Customers old unit. • You have these once a week. • where appliances come from originally • Delivery team damaged customers home. • Customer cancels and needs this to get a refund. • Restroom, Coaching, Meeting, Break, Lunch are what? • Drivers calls customers 30 minutes prior to arrival. • Customer needs these when installing units in the garage. • ...
Business Studies 2012-12-20
Across
- trader / The most common and most simple form of business organisation, often just one person.
- / The service or physical good being sold by the company.
- satisfaction / How happy the customer is with the product or service.
- / The simplest way two or more people can be in business together, where partners are jointly and personally responsible for debts.
- company / A business recognised as a legal unit that offers investors (shareholders) limited liability.
- description / A detailed statement of the nature of the jobs and the tasks involved.
- / The will to work due to the enjoyment of the work itself.
- / The value of sales made during a trading period, also called revenue.
- / When revenue is less than costs.
Down
- / An agreement between businesses owners to combine two businesses and operate as a larger one.
- / The amount sold or the value sold.
- Leadership / Mangers who involve workers and less senior managers in decision-making.
- / The legal right to use the name and logo of an exsisting firm and sell the same products.
- / Money that the businss has available to it straight away, such as money in its bank account.
- / What is left after costs have been deducted from revenue.
- of scale / The average costs of each item fall as a firm expands.
- / The place (real or virtual) in which the business operates.
- / An increase in turnover (sales), market share or profit.
- / When a worker is paid a fixed amount per month or year, no matter what hours they work.
19 Clues: / When revenue is less than costs. • / The amount sold or the value sold. • / The service or physical good being sold by the company. • / An increase in turnover (sales), market share or profit. • / What is left after costs have been deducted from revenue. • / The will to work due to the enjoyment of the work itself. • ...
Customer journey words 2025-11-24
5 Clues: A person who buys products • The path a customer follows • To ask customers for opinions • What customers feel when they like a service • A message after service to check if all is well
Banking jobs-Joseph Reveles 2018-03-09
Across
- performs a variety of administrative tasks to support closing of commercial and agricultural loans, including preparing all closing documents through the loan documentation system.
- will be responsible for the overall management of the bank's IT program
- Services new customer accounts and assists in the branch with various other operational duties.
- Manages the day-to-day operation and help desk staff
Down
- Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment
- Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
- represent the bank, but I also work to find the best products and services for the person on the other end of the line.
- responsible for providing analysis used in underwriting and asset management of consumer, C&I;, and CRE loans.
8 Clues: Manages the day-to-day operation and help desk staff • will be responsible for the overall management of the bank's IT program • Services new customer accounts and assists in the branch with various other operational duties. • responsible for providing analysis used in underwriting and asset management of consumer, C&I;, and CRE loans. • ...
CSA 2019-11-19
7 Clues: It's our Brand • This is our end goal • We always aim for it • Our Stores are known for this • This is the place where we sell • it is because of them we get paid • we use this to attract our customer providing great value to their money
Setting the Stage 2025-02-03
Across
- sometimes also called vendors, these are partners from whom we receive the parts and products necessary for our business
- a person or institution that purchases goods or services
- those factors or elements in a firm’s immediate environment that affect its performance and decision-making
- how a product can be useful to customers in a way that convinces them to make a purchase
- the cost that consumers pay in order to acquire a product or service
- the individual or organization that supplies the need-satisfying product, service, or experience
- a person who purchases a product or service
- any type of marketing communication used to inform audiences of the relative merits or a product, service, or brand
- the activities a company undertakes to promote the buying or selling of a product or service
Down
- companies that purchase large quantities of products from producers and then sell to smaller businesses, such as retail stores
- the difference between a customer’s evaluation of the benefits and costs of one product when compared with others
- the set of external factors and forces, not controlled by the company, that influence its operations
- the final user of a purchased product or service
- the geographical location in which the company sells its products and/or provides its services
- companies that purchase large quantities of goods from producers and then sell smaller quantities to end customers for personal use or consumption
- anything that can be offered to a market that might satisfy a want or need
16 Clues: a person who purchases a product or service • the final user of a purchased product or service • a person or institution that purchases goods or services • the cost that consumers pay in order to acquire a product or service • anything that can be offered to a market that might satisfy a want or need • ...
MID SEMESTER MAPEL KEJURUAN (CUSTOMER SERVICE) Kelas XI PMR 1 2023-10-17
Across
- bertindak sebagai pemberi informasi mengenai produk perbankan, menjelaskan manfaat atau karakteristik produk yang akan digunakan menjawab pertanyaan nasabah.
- secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian
- bertindak sebagai penerima tamu yang datangke bank dengan ramah, sopan, tenang, simpatik, menarik dan menyenangkan Customer Service memberikan perhatian dan ucapan salam kepada nasabah yang datang dan berbicara dengan jelas, merupakan tugas CS sebagai
- artinya service
Down
- berarti pelanggan
- bertindak sebagai pemberi segala informasi mengenai produk dan jasa yang ditawarkan serta memberi kemudahan kepada nasabah
- Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan
- bertindak atau berusaha untuk menjual produk perbankan diperlukan pendekatan-pendekatan kepada nasabah untuk sedia menggunakan produknya dan juga berusaha mencari nasabah baru.
- secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS
- Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS
10 Clues: artinya service • berarti pelanggan • Tidak Memaksakan Kehendak merupakan salah satu ....pelanggan • Beri Kesempatan Nasabah Berbicara merupakan salah satu....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank,merupakan....CS • secara umum adalah melayani nasabah sesuai dengan pedoman atau ketentuan bank, merupakan pengertian • ...
CCNA 4 2015-12-17
Across
- A header bit transmitted by the destination terminal requesting that the source terminal send data more slowly.
- Companies that provide voice over cable services.
- The actual copper or fiber cable that connects the CPE to the CO of the service provider
- The rate at which a Frame Relay network agrees to transfer information under normal conditions.
- Analog network that carries voice over wire.
- Is a routing technique where a network connection to a remote site is established only when needed.
- DCE consists of devices that put data on the local loop.
- Where the local loop can connect to the service provider’s network
- Devices and inside wiring located on the enterprise edge connecting to a carrier link.
- determines the acceptable packet size 4 transmission searches for errors in configuration.
- – A local telephone company office to which all local loops in a given area connect.
- A virtual circuit that is dynamically established on demand and is torn down when transmission is complete
- Is a packet-switching telecommunication service designed for cost-efficient data transmission
- Is a digital-interface device used to connect a data terminal equipment.
- The customer devices that pass the data from a customer network
- Is an authentication protocol that uses a password.
- Is a bit used to indicate that the frame has a lower importance than other frames and should be dropped first if the network experienced congestion.
- A set of enhancements to the basic Frame Relay specification.
Down
- Entries entered at boot time on a switch. Used for data transfers
- voice-grade telephone service employing analog signal transmission over copper loops.
- A channel number which is attached to data frames to tell a Frame Relay network how to route the data.
- authenticates a user or network host to an authenticating entity.
- A bit in a frame to inform the receiving DTE device that congestion was experienced in the path from the source to the destination and to slow down
- is the application of computer vision techniques to the image retrieval problem.
- A protocol that establishes and configures different network layer protocol.
- Is a telephone exchange or switching system that serves a private organization
- Is a data link protocol used to establish a direct connection between two nodes.
- Is the point at which the service provider’s responsibility ends.
- Capable of transferring voice, video, and data through private and public networks.
29 Clues: Analog network that carries voice over wire. • Companies that provide voice over cable services. • Is an authentication protocol that uses a password. • DCE consists of devices that put data on the local loop. • A set of enhancements to the basic Frame Relay specification. • The customer devices that pass the data from a customer network • ...
Fundamentals of Marketing Mix 2023-10-04
Across
- form of communication used to inform, persuade, and remind customers about a product or service.
- Audience/A group of potential customers who share common characteristics and are the target of marketing efforts.
- marketing mix element that deals with how a product or service is made available to the customer.
- "P" in the marketing mix that involves determining the monetary value of a product or service.
- marketing strategy that involves adjusting the price of a product based on the customer's perceived value.
- process of designing and creating a unique image and identity for a product or brand.
- marketing mix element that pertains to the physical characteristics and features of a product or service.
Down
- marketing mix element that involves determining how and where a product or service will be sold.
- pricing strategy where products are initially sold at a very low price to gain market share.
- marketing strategy that focuses on making a product or service stand out from competitors.
- place where a product or service is made, stored, and distributed before it reaches customers.
- four elements of the marketing mix are often referred to as the "4 ____."
12 Clues: four elements of the marketing mix are often referred to as the "4 ____." • process of designing and creating a unique image and identity for a product or brand. • marketing strategy that focuses on making a product or service stand out from competitors. • pricing strategy where products are initially sold at a very low price to gain market share. • ...
Survivor Tbu 2024-06-06
Across
- The ability to emotionally understand what the customer feel, see things from their point of view
- A process that involves sending and receiving messages with the customer
- Means change. You can also hear is as modification
- satisfied experience with our service
- Arrange to have a new reservation
Down
- Amount which is blocked from your credit card when you take the car
- No major amendments can be with this insurance
- Ready to use emails for different scenarios
- Guides that show us how to deal with different cases
- Security & verification process
10 Clues: Security & verification process • Arrange to have a new reservation • satisfied experience with our service • Ready to use emails for different scenarios • No major amendments can be with this insurance • Means change. You can also hear is as modification • Guides that show us how to deal with different cases • ...
Top Ten Team 4 2021-10-06
Across
- take ownership of the call, introduce financial well being, part of the call handling model
- when in doubt fill it out, for upset customers
- first part of our call handling model, used with every customer
- identify and protect the customer
- the fountain of information
- a one-stop-shop in spirit that narrows down by time and reason
Down
- something we use to figure out a caller's actual issue
- how PNC determines the status of customers funds
- a tool that empowers customers to use self-service options
- identifying suspicious activity, mitigating potential risk during calls
10 Clues: the fountain of information • identify and protect the customer • when in doubt fill it out, for upset customers • how PNC determines the status of customers funds • something we use to figure out a caller's actual issue • a tool that empowers customers to use self-service options • a one-stop-shop in spirit that narrows down by time and reason • ...
Unit 6 Vocab Test 2022-02-24
Across
- The customer gave a long _____ to corporate about the company’s poor customer service.
- The ___ players did not play much in the game.
- It is an ____ fact 1+1=2.
- I have never seen my teacher act _____.
- She is suspected of _____ in the crime.
Down
- She was under ____ for being a suspect in a crime.
- A neutral color _____ will look good with the furniture.
- The therapist’s ____ allowed her to connect to patients better.
- The basketball player was ______ after being benched the whole game.
- She became very ____ after waiting for hours in traffic.
10 Clues: It is an ____ fact 1+1=2. • I have never seen my teacher act _____. • She is suspected of _____ in the crime. • The ___ players did not play much in the game. • She was under ____ for being a suspect in a crime. • A neutral color _____ will look good with the furniture. • She became very ____ after waiting for hours in traffic. • ...
Business 2025-08-11
Across
- Work done for someone, often in exchange for payment.
- A person who buys goods or services from a business.
- A person responsible for leading a team or department.
- document listing goods or services provided, with prices.
- The total income a business receives from sales.
Down
- Money earned after all expenses are paid.
- An organization or business entity that provides goods or services.
- A place or system where goods or services are bought and sold.
- A written agreement between two or more parties.
- Goods that a business sells to meet customer needs.
10 Clues: Money earned after all expenses are paid. • A written agreement between two or more parties. • The total income a business receives from sales. • Goods that a business sells to meet customer needs. • A person who buys goods or services from a business. • Work done for someone, often in exchange for payment. • A person responsible for leading a team or department. • ...
Entrepreneurship 2022-02-15
Across
- certain goods required to be produced, specialised order
- is the process by which inputs are converted into outputs
- enable the delivery of the good to the customer
- the legal owner of the business who offers the franchise
Down
- is the process of generating customer awareness towards a good or service
- set quantities of goods are produced.
- is the person or organisation seeking franchise from franchisor
- raw-materials get processed and take place of a final good
- this sector involves the extraction and development of raw-materials
- also know as mass production
10 Clues: also know as mass production • set quantities of goods are produced. • enable the delivery of the good to the customer • certain goods required to be produced, specialised order • the legal owner of the business who offers the franchise • is the process by which inputs are converted into outputs • raw-materials get processed and take place of a final good • ...
MSQ 2022-05-03
Across
- Most outsourcing belongs in the _______
- This person was August 2018 Mod of the Month
- ModSquad's original name: ___________ ModSquad
- The Mods provide ______ support, content moderation, trust and safety, community management, and social media services.
Down
- 2022 Stevie _______ winner for Sales & Customer Service
- This brand says that we're "the exception that proves the rule."
- Our passion is supporting _______ Life as our main fundraising campaign for nine years.
- Our patent-pending security platform
- A 2 letter brand name listed on the "Our Work" page of our new site
- We're the oringinal _________ CX company
10 Clues: Our patent-pending security platform • Most outsourcing belongs in the _______ • We're the oringinal _________ CX company • This person was August 2018 Mod of the Month • ModSquad's original name: ___________ ModSquad • 2022 Stevie _______ winner for Sales & Customer Service • This brand says that we're "the exception that proves the rule." • ...
BUSINESS TERMS 2026-01-15
Across
- the production of all the items consumed by the society as a whole
- one who runs a business at his own financial risks
- giving up something of value for something one desires
- a situation which brings buyers and sellers together
Down
- people who use up items produced
- intangible undertaken by business to satisfy customer
- those who engage in the creation of items for others to use
- the situation in which items are bought and sold commercially
- an item offered for exchange
- a tangible item produced to satisfy customer
10 Clues: an item offered for exchange • people who use up items produced • a tangible item produced to satisfy customer • one who runs a business at his own financial risks • a situation which brings buyers and sellers together • intangible undertaken by business to satisfy customer • giving up something of value for something one desires • ...
NPS Pulse Series 2022-07-14
Across
- This type of NPS is to measure brand sentiment, overall experience & advocacy which is called ___ NPS.
- Dissatisfied customers which are rated 0 to 6 are called ____.
- Touchpoint NPS or called tNPS is to measure customer experience for a particular ____ on each TM Care Crew engagement with customers.
- In NPS scoring, a scale from 7 to 8 is called ____.
- Three types of NPS in TM. Relationship NPS, ___ NPS and Touchpoint NPS.
- In Episode NPS, there will be 5 step customer moments which are Discover, Join, __ , Engage, Pay and Stay
Down
- If a customers satisfied with our service are called ___.
- In i-Use episode, a ___ customers which are never interacted with TM will receive an SMS to measure the eNPS for i-Use episode.
- To measure net promoter score, you need to ____ percentage of detractors from the percentage of promoters.
- It is an information about reactions to a product or a person’s performance of a task which is used as a basis for improvement. What is it?
- It is ___ in TM responsible for ensuring customer experience excellence
- On a company that have more promoters and fewer detractors is going ____ more than other competitors.
- _____ of a company will be based on customer’s feedback.
- An Installation process at customer’s premise falls into __ as part of customer’s journey.
- To learn customer relationships better, company use ___ to tell employees what really mattered.
15 Clues: In NPS scoring, a scale from 7 to 8 is called ____. • _____ of a company will be based on customer’s feedback. • If a customers satisfied with our service are called ___. • Dissatisfied customers which are rated 0 to 6 are called ____. • It is ___ in TM responsible for ensuring customer experience excellence • ...
Audiology Crosssword 2019-11-20
Across
- Name of one of out Spoke stores (7)
- The act of a professional looking into a customers ear (8)
- How we remove ear wax (12)
- Untreated hearing increases the risk of what? (8)
- Measuring the quietest sounds a customer can hear (10)
- Name of the Audiology booking system (5)
Down
- Branded hearing aids we sell, also available in our own brand (2,7)
- Specsavers own brand of hearing aids (7)
- Which type of clinician can perform Full Hearing Tests (Hearing aid Consultations) (11)
- Awareness tool (8)
- A type of basic hearing test (8)
- The grommet that goes on the end of a RIC hearing aid (4)
- Name of appointment when a customer wants us to turn their hearing aid up (7)
13 Clues: Awareness tool (8) • How we remove ear wax (12) • A type of basic hearing test (8) • Name of one of out Spoke stores (7) • Specsavers own brand of hearing aids (7) • Name of the Audiology booking system (5) • Untreated hearing increases the risk of what? (8) • Measuring the quietest sounds a customer can hear (10) • ...
Pull Call Request Crossword 2023-08-15
Across
- Another word for calls being recorded
- Once the Pull Call is worked these are emailed to you
- The only way we can put in for a Pull Call
- Customer service through online messages
- A copy made of a call
Down
- The printed version of conversation with ClickToChat
- The assistance provided to our insureds
- When a customer's needs are not met according to them and they need to speak with someone else
- The specific type of request required if a customer wants their call reviewed
- A verbal exchange or discussion
10 Clues: A copy made of a call • A verbal exchange or discussion • Another word for calls being recorded • The assistance provided to our insureds • Customer service through online messages • The only way we can put in for a Pull Call • The printed version of conversation with ClickToChat • Once the Pull Call is worked these are emailed to you • ...
Problem Solving 2024-12-23
Across
- Japanese term for "continuous improvement."
- If successful, apply the changes more.
- A system where production is based on customer demand rather than forecast.
- A methodology focused on maximizing value by minimizing waste.
- Carry out the changes on a small scale.
Down
- Look at the results to see if the changes worked.
- Unnecessary steps or resources in a process that LEAN aims to eliminate.
- The benefit a customer receives from a product or service.
- Decide what changes to make and how to do them.
- The smooth, uninterrupted movement of products or information through a process.
10 Clues: If successful, apply the changes more. • Carry out the changes on a small scale. • Japanese term for "continuous improvement." • Decide what changes to make and how to do them. • Look at the results to see if the changes worked. • The benefit a customer receives from a product or service. • A methodology focused on maximizing value by minimizing waste. • ...
Project Ascend Crafty Crossword 2026-01-15
Across
- Group chats live here… all 27 of them (9)
- ‘_________base is power’(9)
- BENEFITS Highlighting available perks/treats/rewards for our customers (9,9)
- Type fast, get help fast (8)
Down
- You can surf these on TV or in customer service (7)
- Go up, level up, improve (6)
- Little helper that never sleeps, might take over the world (3)
- Mood ring for your messages (9)
- Hero of the CSC, might also work for MI5 (5)
- Platform founded in 2009 but might go off in the office if there's a fire...nearly (8)
10 Clues: ‘_________base is power’(9) • Go up, level up, improve (6) • Type fast, get help fast (8) • Mood ring for your messages (9) • Group chats live here… all 27 of them (9) • Hero of the CSC, might also work for MI5 (5) • You can surf these on TV or in customer service (7) • Little helper that never sleeps, might take over the world (3) • ...
The Silent Puzzle 2025-02-25
Across
- - The primary tool for managing and maintaining customer page settings and configurations.
- - Responsible for collecting real time fares
- - It is referred to as the "Serverless Rendering"
- - Largest airline in the world
- - A premium feature that enables personalized fare marketing content based on the user's location.
- - Smallest airline in the world
Down
- - Airline code ZG
- - Endpoint found on city to city templates
- - Data Analytics 1st point of contact
- - Primary VPN used to securely connect to the US office network
- - A video/screen recording tool used to capture and share visual evidence of checks, findings, and demonstrations.
- - An airport and route collection service that connects to a customer - provided API
- - Powerful data visualization and business intelligence tool focused on tracking and analyzing data insights.
13 Clues: - Airline code ZG • - Largest airline in the world • - Smallest airline in the world • - Data Analytics 1st point of contact • - Endpoint found on city to city templates • - Responsible for collecting real time fares • - It is referred to as the "Serverless Rendering" • - Primary VPN used to securely connect to the US office network • ...
Unit 6 Vocab Test 2022-02-24
Across
- The basketball player was ______ after being benched the whole game.
- A neutral color _____ will look good with the furniture.
- The customer gave a long _____ to corporate about the company’s poor customer service.
- I have never seen my teacher act _____.
- She became very ____ after waiting for hours in traffic.
- She was under ____ for being a suspect in a crime.
Down
- The therapist’s ____ allowed her to connect to patients better.
- She is suspected of _____ in the crime.
- It is an ____ fact 1+1=2.
- The ___ players did not play much in the game.
10 Clues: It is an ____ fact 1+1=2. • She is suspected of _____ in the crime. • I have never seen my teacher act _____. • The ___ players did not play much in the game. • She was under ____ for being a suspect in a crime. • A neutral color _____ will look good with the furniture. • She became very ____ after waiting for hours in traffic. • ...
BPM 2025-03-11
Across
- Customer would like to get a new debit card as theirs is damaged
- Where we go to place checks
- Customer needs to stop a check that has been lost in the mail
- John Smith gave you his ID and noticed it needed to be updated in our system
- Customer request to get 3 years of statements for checking account
- Customer would like their savings attached to their checking for overdraft protection
- While processing night drop one transaction was short $10
- Customer would like to add a POD to their checking account
- Customer would like their savings account added to their debit card
- Customer comes in looking to take money out of their IRA
Down
- Customer lost their card and it needs to be shut down
- We received a debit card for a customer to pick up and we need to log it
- Customer has a checking and savings but can only see their checking in online banking
- Customer said their SSN is incorrect in our system and needs to be updated
- Customer calls about a deposit into their account that they believe isn't theirs
- Customer needs to update their address
16 Clues: Where we go to place checks • Customer needs to update their address • Customer lost their card and it needs to be shut down • Customer comes in looking to take money out of their IRA • While processing night drop one transaction was short $10 • Customer would like to add a POD to their checking account • Customer needs to stop a check that has been lost in the mail • ...
Upside Basics X-word 2018-03-22
Across
- The physical headphones brand we offer
- Upside Customer Service Reps
- The rideshare company available on Upside
- The team that handles busted packages
- When 2 airlines work together on one flight
- The newest airline addition to the Upside family
Down
- Personal airline number to enter for your flight perks
- The team that handles uber ride notifications
- Where Upside is headquartered
- Upside's offer of Service, Deals, and Rewards
- The team that handles social media marketing
- How can you recommend your friends or anyone to Upside
- The main tool we use to access hotel inventory
- The tool we use to view PNRs and check flight availability
- The tool we use to send evaluations for our interactions
- The tool we view packages and make calculations in
- Upside's rental car company partner
- Acronym for the Upside created holiday celebrating our users
18 Clues: Upside Customer Service Reps • Where Upside is headquartered • Upside's rental car company partner • The team that handles busted packages • The physical headphones brand we offer • The rideshare company available on Upside • When 2 airlines work together on one flight • The team that handles social media marketing • The team that handles uber ride notifications • ...
Preventing PPC 2014-04-24
Across
- One of the CoC categories
- We always want to provide this for our clients
- Compliance opportunity explaining how payments apply (Two Words)
- One of the CoC categories (hint: Customer _______)
- One of the CoC categories (hint: Customer ______)
- This critical opportunity can cause CM confusion
- Compliance opportunity when an account was not closed upon request
Down
- Compliance opportunity When APR is not described accurately (hint: it is a reg)
- This critical opportunity can cause CM to call again
- Compliance opportunity if we discourage a credit line increase (hint: it is a reg)
- Compliance opportunity when we do not 'opt out' correctly
- One of the CoC categories
- We need to use these in First Assist to service our clients
- This critical opportunity can cause declines
14 Clues: One of the CoC categories • One of the CoC categories • This critical opportunity can cause declines • We always want to provide this for our clients • This critical opportunity can cause CM confusion • One of the CoC categories (hint: Customer ______) • One of the CoC categories (hint: Customer _______) • This critical opportunity can cause CM to call again • ...
sports marketing 2024-11-12
Across
- Moving people from one place to another
- involve renting a bus for a specific group or itinerary, often for a day trip, vacation, or special event.
- speed of service and efficiency is more important than a gourmet experience
- Reservations, Management, Housekeeping, Human Resources, Marketing
- The process of unloading a ship or airplane of passengers
- a vacation spent at home or nearby
- the assistance and advice provided by a company to those people who buy or use its products or services.
- responsible travel to natural areas which conserves the environment and improves the welfare of local people.
- is a type of vehicle that provides public transportation services for passengers, typically within a city or urban area.
- something that comes from an internal source or is influenced by internal factors.
Down
- a transportation option that operates on a fixed route, providing convenient transportation between specific locations, such as airports, hotels, and popular attractions.
- appreciating ethnic diversity within a society and encouraging people to learn from the contributions of those diverse ethnic backgrounds discuss
- Preparing of meals, snacks and beverages
- a transportation service that connects passengers with drivers through a mobile app or platform, typically for short-distance travel.
- fundamental concepts in economics that describe the relationship between the availability of a good or service (supply) and the desire for that good or service (demand), and how these factors influence its price in a market.
- a place where meals are prepared and served to paying customers
- a customer sits at a table, gives an order, and is served
- fast food, offering fast, basic services, convenience, and a consistent quality at a low price
- something that comes from an external source or is influenced by external factors.
- Front Desk, Auditor, Bellhop, Concierge
- An organized trip or activity that takes place during a stop at a port of call for cruise passengers.
- sleeping accommodations for one or more nights
- setting different prices for goods and services in an effort to maximize revenue when a limited capacity is a factor
- the friendly and generous reception and entertainment of guests and visitors often referred to as exceptional customer service.
- A place where a ship stops on a voyage
- Is the process of loading a passenger ship or an airplane with passengers.
- Arches, Bryce Canyon, Canyonlands, Capitol Reef, and Zion.
27 Clues: a vacation spent at home or nearby • A place where a ship stops on a voyage • Moving people from one place to another • Front Desk, Auditor, Bellhop, Concierge • Preparing of meals, snacks and beverages • sleeping accommodations for one or more nights • a customer sits at a table, gives an order, and is served • The process of unloading a ship or airplane of passengers • ...
Chapter 12 Vocabulary 2017-10-18
Across
- Building good relations with the company's various publics
- Engaging directly with individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships
- Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor
- Specific blend of promotion tools used to engage customers. communicate customer value, and build customer relationships
Down
- Carefully integrating and coordinating the company's many communications channels to deliver a clear, consistent, and compelling message about the organization and its brands
- Personal customer interactions by the firm's sales force for the purpose of encouraging customers, making sales, and building customer relationships
- Small incentives to encourage the purchase or sale of a product or service
- Creating, inspiring, and sharing brand messages and conversations with and among consumers across a fluid mix of paid, owned, earned, and shared channels
8 Clues: Building good relations with the company's various publics • Small incentives to encourage the purchase or sale of a product or service • Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor • ...
So You Think You Know Marketing? 2022-11-22
Across
- The reason why billions of people watch short-form videos
- An avenue for digital marketing
- Human wants that are backed by buying power
- a process of informing and persuading the audience with solid content to influence them to buy products and/or services
- Acronym for a combination of practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle
- Acronym for specific keyword searches that are relevant to the target audience
Down
- Any activity or benefit that one party can offer to another which is essentially intangible and does not result in ownership of anything
- the means of distribution of products and services from the manufacturer to the consumer
- What you want to solve with your product or service through content marketing
- Key element of content marketing strategy
10 Clues: An avenue for digital marketing • Key element of content marketing strategy • Human wants that are backed by buying power • The reason why billions of people watch short-form videos • What you want to solve with your product or service through content marketing • Acronym for specific keyword searches that are relevant to the target audience • ...
Nordic Gathering 2025 2025-01-28
Across
- The place where business operations, administration, marketing, and customer service works
- A top brand known for car paint and coatings
- How well something can last without getting damaged.
- The science that studies how substances interact and change.
- A key partner brand of Glasurit, known for its contributions to the refinishing industry
- The new interface we have spend the last 6 months of 2024 to implement
- Glasurit's Mascot
- A room where cars are painted to keep dust out.
- A liquid used to color and protect surfaces.
- Our sustainable high-quality paint series
- Name of BASF Strategy 2025
Down
- The department at BASF we work at.
- The final appearance of a surface after painting
- Someone who buys or uses products from Glasurit.
- Making sure products are good for the environment.
- The first layer of paint put on a surface before the main color.
- Creating new ideas or products to improve things
- What you see that helps you tell one thing from another, like red or blue.
18 Clues: Glasurit's Mascot • Name of BASF Strategy 2025 • The department at BASF we work at. • Our sustainable high-quality paint series • A top brand known for car paint and coatings • A liquid used to color and protect surfaces. • A room where cars are painted to keep dust out. • The final appearance of a surface after painting • Someone who buys or uses products from Glasurit. • ...
Entrepreneurship 2022-02-15
Across
- certain goods required to be produced, specialised order
- is the process by which inputs are converted into outputs
- enable the delivery of the good to the customer
- the legal owner of the business who offers the franchise
Down
- is the process of generating customer awareness towards a good or service
- set quantities of goods are produced.
- is the person or organisation seeking franchise from franchisor
- raw-materials get processed and take place of a final good
- this sector involves the extraction and development of raw-materials
- also known as mass production
10 Clues: also known as mass production • set quantities of goods are produced. • enable the delivery of the good to the customer • certain goods required to be produced, specialised order • the legal owner of the business who offers the franchise • is the process by which inputs are converted into outputs • raw-materials get processed and take place of a final good • ...
Initiating the Sales 2021-05-04
Across
- Type of communication expressed with clues and gestures
- Type of approach that asks the customer if they need assistance
- How many methods one can use in the initial approach to retail customers
- A sales person should be able to offer more than one
- Questions used to get specific information
- Type of approach that allows the sales person to make comments about a product
Down
- Approaching a customer starts with a...
- Stage of sale where the sales person sets up an appointment
- How many steps in the selling process
- Type of approach that greets customers
10 Clues: How many steps in the selling process • Type of approach that greets customers • Approaching a customer starts with a... • Questions used to get specific information • A sales person should be able to offer more than one • Type of communication expressed with clues and gestures • Stage of sale where the sales person sets up an appointment • ...
Unit 12 Vocabulary 2022-05-18
Across
- responsible for the daily operation of restaurants or other establishments that prepare and serve food and beverages.
- someone who coordinates all aspects of professional meetings and events.
- a person or company providing food and drink at a social event or other gathering.
- preparing all the ingredients that'll eventually be turned into dishes by the line cooks
- an expert on diet and nutrition.
- a person who organizes and operates a business or businesses, taking on greater than normal financial risks in order to do so.
- a chef in charge of a particular area of production in a restaurant
Down
- the basic science and applied science of food
- prepare partial or entire meals over electric, gas, or fire grills
- form of customer service in which companies focus on what is deemed to be best for the customer.
- the second in command in a kitchen; the person ranking next after the head chef
- professionals who educate people about health promotion and disease prevention.
- a professional cook who specializes in making desserts, especially cakes and pastries.
- a professional cook, typically the chief cook in a restaurant or hotel.
14 Clues: an expert on diet and nutrition. • the basic science and applied science of food • prepare partial or entire meals over electric, gas, or fire grills • a chef in charge of a particular area of production in a restaurant • a professional cook, typically the chief cook in a restaurant or hotel. • ...
What do you suggest? 2020-10-29
Across
- who makes your customers life easier with organized, smooth running products?
- your customer has inaccurate information online and no website, with a large review affiliated clientele
- your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes
- your customer is in a area with a high concentration of businesses like theirs, what do they need to stand out?
- easiest pitch and sale to protect your customers business
- your customer wants to move to e-faxing
- your customer prefers the desktop to the online versions, they want the most affordable option with site mail boxes and mobile access
- email protection
Down
- your customer wants all Microsoft has to offer
- your customer has no tech savvy employees
- your customer needs a little EXTRA help with social media
- your customer is confused and wants your help setting up their Microsoft products
- website protection
- your customer is an artist and needs secure storage
- your customer has an awesome site but not optimization or advertising
- your customer is rich and lazy, you're gonna do everything
16 Clues: email protection • website protection • your customer wants to move to e-faxing • your customer has no tech savvy employees • your customer wants all Microsoft has to offer • your customer is an artist and needs secure storage • your customer needs a little EXTRA help with social media • easiest pitch and sale to protect your customers business • ...
LMS 2023-02-28
Across
- A person who buys goods or services from a business
- A paid communication message intended to promote or sell a product, service, or idea
- Person in charge of a team or department
- The collection and analysis of data related to a specific market, product, or service
Down
- Name, term, design, symbol, or other feature that distinguishes a product or service from others
- A group of individuals or organizations for which a product, service, or idea is designed or intended
- An organized course of action designed to achieve a goal, such as increasing sales or awareness
- The act of promoting or selling a product, service, or idea
- The exchange of goods or services for money or other compensation
9 Clues: Person in charge of a team or department • A person who buys goods or services from a business • The act of promoting or selling a product, service, or idea • The exchange of goods or services for money or other compensation • A paid communication message intended to promote or sell a product, service, or idea • ...
Escalation 2024-05-13
Across
- Payment made via MDA, Online Banks, Post Office, or Vending Machine not reflecting in the account
- Digicel+ Rebates, Credits, Account Re-raising of Deactivated Account less than 3 months.
- Customer landline not working.
- Team that MUST be copied on all escalation
Down
- Payment applied to an incorrect account.
- Porting from Flow to Digicel.
- New Installation Queries (Interested Customer).
- Fallen or Hanging Wires reported by non-Digicel customers.
- Transfer of Service (SID Require) and Re-raising of accounts.
9 Clues: Porting from Flow to Digicel. • Customer landline not working. • Payment applied to an incorrect account. • Team that MUST be copied on all escalation • New Installation Queries (Interested Customer). • Fallen or Hanging Wires reported by non-Digicel customers. • Transfer of Service (SID Require) and Re-raising of accounts. • ...
Grab Company 2023-01-16
Across
- enable...negotiation
- drivers.....either accepting the offer or bidding higher rate
- 2.8 million of......grab
- one of countries in Grab operation and services provided
- pillar of demand-side
- ....trading day at 13.06
Down
- who can accept or decline the price from drivers
- element in SWOT Analysis
- Range of service
- pillar for investment
- rising incidents
- one of the pioneers in bringing....,delivery and financial
- changes in technology
13 Clues: Range of service • rising incidents • enable...negotiation • pillar for investment • changes in technology • pillar of demand-side • element in SWOT Analysis • 2.8 million of......grab • ....trading day at 13.06 • who can accept or decline the price from drivers • one of countries in Grab operation and services provided • one of the pioneers in bringing....,delivery and financial • ...
Crossword Puzzle 2024-07-01
Across
- - A specialized segment of the market for a particular kind of product or service.
- - The process of improving the visibility of a website or a web page in a search engine's unpaid results.
- - Unique Selling Proposition; a factor that differentiates a product from its competitors.
- - A name, term, design, symbol, or other feature that distinguishes one seller's product from those of others.
- Marketing - A marketing strategy that encourages individuals to pass on a marketing message to others.
- Market - A particular group of consumers at which a product or service is aimed.
- - Customer Relationship Management; practices, strategies, and technologies used to manage and analyze customer interactions and data.
- Marketing - A form of advertising where organizations communicate directly to customers.
- - A strategic planning technique used to identify strengths, weaknesses, opportunities, and threats.
- Loyalty - The tendency of consumers to continue buying the same brand of goods rather than competing brands.
Down
- - Statistical data relating to the population and particular groups within it.
- Relations - The professional maintenance of a favorable public image by a company or other organization.
- - The activity or profession of producing advertisements for commercial products or services.
- Share - The portion of a market controlled by a particular company or product.
- - Business to Business; a type of transaction between businesses.
15 Clues: - Business to Business; a type of transaction between businesses. • - Statistical data relating to the population and particular groups within it. • Share - The portion of a market controlled by a particular company or product. • Market - A particular group of consumers at which a product or service is aimed. • ...
Escalation 2024-05-13
Across
- Payment made via MDA, Online Banks, Post Office, or Vending Machine not reflecting in the account
- Digicel+ Rebates, Credits, Account Re-raising of Deactivated Account less than 3 months.
- Customer landline not working.
- Team that MUST be copied on all escalation
Down
- Payment applied to an incorrect account.
- Porting from Flow to Digicel.
- New Installation Queries (Interested Customer).
- Fallen or Hanging Wires reported by non-Digicel customers.
- Transfer of Service (SID Require) and Re-raising of accounts.
9 Clues: Porting from Flow to Digicel. • Customer landline not working. • Payment applied to an incorrect account. • Team that MUST be copied on all escalation • New Installation Queries (Interested Customer). • Fallen or Hanging Wires reported by non-Digicel customers. • Transfer of Service (SID Require) and Re-raising of accounts. • ...
Customer Day 2016-05-20
Across
- Going above and ...
- We connect ....... to opportunities
- A mirror, or the opportunity to pause and think
- Customer service e......
- Independent feedback survey for customers
- Our chosen partner to conduct feedback surveys
- We help people fulfil their hopes and ...
Down
- Customers not doubting the ..... of HSBC
- Participation and involvement
- Someone who supports or recommends
- Sharing ideas to stimulate success
- Acknowledgement
- Understanding our customers by putting ourselves in their...
13 Clues: Acknowledgement • Going above and ... • Customer service e...... • Participation and involvement • Someone who supports or recommends • Sharing ideas to stimulate success • We connect ....... to opportunities • Customers not doubting the ..... of HSBC • Independent feedback survey for customers • We help people fulfil their hopes and ... • ...
FRONT OFFICE DEPARTMENT 2022-10-21
QS Intro 2016-01-11
5 Clues: Greet the customer • Diagnose equipment • key to positive customer service • Providing unmatched Customer Support Excellence • Execute QuickServe in every repair, every time, everywhere
Crossword 2021-04-22
Across
- Builds ______ by making their knowledge accessible and understandable.
- Follows all business processes, policies and systems to deliver agreed customer service levels thereby ensuring customers are treated ________.
- Takes personal pride in providing _________ service to customers(either internal or external) to achieve targets.
- Where consumers receive _______, the advice is suitable and takes account of their circumstances.
- Products and services marketed and sold in the retail market are ________to meet the needs of identified consumer groups and are targeted accordingly.
- Consumers do not face unreasonable post-sale ________ imposed by firms to change product, switch provider, submit a claim or make a complaint.
- Handles ________ fairly and objectively, staying calm under pressure.
- Consumers are provided with clear _______ and are kept appropriately informed before, during and after the point of sale.
Down
- Consumers can be confident that they are dealing with firms where the _______ treatment of customers is central to the corporate culture.
- Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable _______ and as they have been led to expect.
- Uses appropriate questioning skills to ________ the precise nature of the issue the customer is raising.
- Highlights any instances or indication where it appears that the ________ may not be treated fairly.
12 Clues: Handles ________ fairly and objectively, staying calm under pressure. • Builds ______ by making their knowledge accessible and understandable. • Where consumers receive _______, the advice is suitable and takes account of their circumstances. • Highlights any instances or indication where it appears that the ________ may not be treated fairly. • ...
Business 2025-08-22
Across
- the various activities a business undertakes to identify, create, communicate, and deliver value to its target audience, ultimately satisfying customer needs and achieving organizational goals
- the goods and services a business produces to satisfy customers wants or needs.
- the percentage of the total revenue or sales in a market that a company's business makes up
- products,promotion,price,and place
- a formulated thought or opinion
Down
- the branch of knowledge concerned with the production, consumption, and transfer of wealth.
- the process or technique of promoting, selling, and distributing a product or service.
- the process of collecting vital information about a company's target audience, market, and competition
- a tangible item that is produced and sold to consumers
- a particular group of consumers at which a product or service is aimed
- a method of selling that involes analyzing cusomer wants and needs and aiming to fulfill
- the performance of a particular task in exchange of money.
- the process or technique of promoting, selling, and distirbuting a product or service.
13 Clues: a formulated thought or opinion • products,promotion,price,and place • a tangible item that is produced and sold to consumers • the performance of a particular task in exchange of money. • a particular group of consumers at which a product or service is aimed • the goods and services a business produces to satisfy customers wants or needs. • ...
Crossword Puzzle Activity 2025-08-22
Across
- Channel management, marketing information management, marketing planning, pricing, product and service management, promotion and selling
- Are the goods and services a business produces to satisfy customers' wants and needs.
- The portion of a market controlled by a particular company or product.
- The four p's of marketing products, promotions, price, and place
- Is a formulated thought or opinion.
Down
- The branch of knowledge concerned with the production, consumption of wealth
- The aspect of making, selling, providing products for money.
- The action or activity of collecting information and consumers wants and needs.
- Is a tangible item that is produced and sold to consumers.
- A particular group of consumers at which a product or service is aimed.
- A method of selling that involves analyzing customers wants and needs and aiming to fulfill them better than their competitors. The three steps involve customer needs, company goals, and profits.
- Is the performance of a particular task in exchange for money.
- The process or technique of promoting, selling, and distributing a product or service.
13 Clues: Is a formulated thought or opinion. • Is a tangible item that is produced and sold to consumers. • The aspect of making, selling, providing products for money. • Is the performance of a particular task in exchange for money. • The four p's of marketing products, promotions, price, and place • The portion of a market controlled by a particular company or product. • ...
Crossword Puzzle 2021-08-26
Across
- the benefit a customer receives from the exchange.
- individuals that consume goods and services.
- products that we exchange for money.
- when two or more people trade goods or service
- the process of interesting potential customers and clients in your products and/or services.
Down
- a group of customers that a company wants to sell its products and services to.
- the item offered for sale.
- a person who buys goods and services.
- a set of actions that a company uses to promote its product in the market.
- goods that are non-physical.
10 Clues: the item offered for sale. • goods that are non-physical. • products that we exchange for money. • a person who buys goods and services. • individuals that consume goods and services. • when two or more people trade goods or service • the benefit a customer receives from the exchange. • a set of actions that a company uses to promote its product in the market. • ...
Bistro 2024-11-06
Across
- One of the most important things to ask the guests when taking an order
- The skill required to manage multiple reservations and guest needs
- Way to greet a customer
- A way to upsell menu items
- The most important aspect of effective teamwork
- The method used by bartenders to store ingredients and supplies
Down
- The quality of being available and ready to help guests immediately
- Our goal of customer service
- The item a pantry steward ensures is filled and ready for use
- How to make a positive atmosphere
10 Clues: Way to greet a customer • A way to upsell menu items • Our goal of customer service • How to make a positive atmosphere • The most important aspect of effective teamwork • The item a pantry steward ensures is filled and ready for use • The method used by bartenders to store ingredients and supplies • The skill required to manage multiple reservations and guest needs • ...
Customer Solutions 2023-09-07
Across
- customer delivery profile
- SalesForce.Com
- freight terms
- location that is paying the bills
- Material Data Governance
- location where product is going to
- DEA, COI, End Use forms for example
- Emails that could be Fradulant in nature
- Front End Screen
- Report that we can use to upsell
- Place to see what invoices a customer may have open
- Training Info
Down
- we bill these customers based on what they used
- our phone system
- Electronic Orders
- Empty Container Pick up
- Sales Order Management Report
- parent or owner of all accounts
- Certificate of Analysis
- orders that ship outside of the US
- NAFTA
- Time Keeping System
- Generic Unit of Measure
- alert from SAP for approvals/alerts/releases
24 Clues: NAFTA • freight terms • Training Info • SalesForce.Com • our phone system • Front End Screen • Electronic Orders • Time Keeping System • Empty Container Pick up • Certificate of Analysis • Generic Unit of Measure • Material Data Governance • customer delivery profile • Sales Order Management Report • parent or owner of all accounts • Report that we can use to upsell • ...
Customer Relationship 2024-04-11
Across
- Assistance or aid offered to customers to help them resolve issues, answer questions, or achieve their goals.
- Acknowledgment or appreciation given to individuals or teams for their contributions, achievements, or performance excellence.
- The level of emotional commitment, motivation, and involvement that employees have toward their work, team, or organization.
- The formal evaluation or assessment of an individual's job performance against predetermined criteria, goals, or expectations.
- Quantifiable metrics used to evaluate the success or performance of an individual, team, or organization in achieving specific objectives.
- The amount of work or tasks assigned to an individual, team, or department within a given period.
- Instruction or education provided to individuals or teams to develop skills, knowledge, or competencies related to their roles or responsibilities.
- The process of comparing performance metrics, processes, or practices against industry standards or best-in-class organizations to identify areas for improvement and drive performance excellence.
- The process of ensuring that products or services meet established standards of excellence and customer expectations.
- The strategic distribution of resources, such as time, money, or manpower, to achieve organizational goals and objectives.
- The measure of how efficiently resources are utilized to produce goods or services, often measured by output per unit of input.
- The process of collecting, analyzing, and acting upon feedback from customers, employees, or stakeholders to improve performance and outcomes.
- A structured approach or program designed to help individuals or teams identify and address performance deficiencies or areas for development.
Down
- The process of planning, monitoring, and evaluating the performance of individuals, teams, or organizations to achieve goals and objectives.
- The ongoing effort to enhance processes, products, or services through incremental or breakthrough changes to achieve higher levels of performance and efficiency.
- The practice of planning, prioritizing, and organizing tasks or activities to maximize efficiency and productivity.
- Information provided by customers regarding their experiences, opinions, or suggestions about a product, service, or organization.
- The process of establishing specific, measurable, achievable, relevant, and time-bound objectives to guide individual or organizational performance.
- The responsibility for actions, decisions, and outcomes, often accompanied by consequences for performance.
- The assistance and support provided to customers before, during, and after purchasing a product or service.
- An organizational culture that values and encourages open communication, feedback sharing, and continuous learning to drive performance improvement and innovation.
- The ability to inspire, motivate, and guide individuals or teams toward achieving shared goals and objectives.
- The feeling of contentment or fulfillment experienced by a customer when their expectations are met or exceeded.
- The internal or external factors that drive individuals or teams to pursue goals, overcome challenges, and achieve success.
- The ability to accomplish tasks or goals with minimal waste of time, effort, or resources.
25 Clues: The ability to accomplish tasks or goals with minimal waste of time, effort, or resources. • The amount of work or tasks assigned to an individual, team, or department within a given period. • The responsibility for actions, decisions, and outcomes, often accompanied by consequences for performance. • ...
Slippery Customer 2025-07-15
Across
- Deleuze-Guattari connection
- Namesake of hats and papers
- Began her crime spree by stealing Carmen Miranda’s bag
- French-Martinique psychiatrist diagnoses wretched condition in the idle dreams of mother country
- Name given to a series of U.S. military interventions between 1898 and 1934, and a clue to all answers in this puzzle
- Severed at birth from 18-Across
- Proponent of 17-Across
- Quietly threatening
- Turned down Wyclef Jean’s proposal to Live Together
- Land of lake?
- Found in Duchy of Savoy bakeries and Luscious Jackson’s gloves
Down
- Refused to play ball with a racket
- Successor to 16-Across big name in hairspray
- Basically a description of a peacotum
- Palmerston performance, later reprised by Matthew Perry
- Governmental response to high cost of carrots
- Promises abortions for some, miniature American flags for others
- Thrice noble, illustrious, and excellent princesse now exists as clone
- Home to the only Brazilian embassy boasting presidential accommodations
- Boyz n the Hood figure found in Carribean
20 Clues: Land of lake? • Quietly threatening • Proponent of 17-Across • Deleuze-Guattari connection • Namesake of hats and papers • Severed at birth from 18-Across • Refused to play ball with a racket • Basically a description of a peacotum • Boyz n the Hood figure found in Carribean • Successor to 16-Across big name in hairspray • Governmental response to high cost of carrots • ...
Review 2023-01-22
Business Studies 2023-11-07
Across
- the most important person in business
- adds value to any product offering
- keeps employees in the job
- improves work efficiency
- reinforces a good job done
Down
- owned by two or more private individuals
- key to good working relationship
- allows sharing of ideas
- risk takers
- sorting job applicants who are qualified
- role of management to find employees
- key in the successful operation of the business
- motivates workers
- type of communication that shows proof
- group of people that is affected by business' decisions
15 Clues: risk takers • motivates workers • allows sharing of ideas • improves work efficiency • keeps employees in the job • reinforces a good job done • key to good working relationship • adds value to any product offering • role of management to find employees • the most important person in business • type of communication that shows proof • owned by two or more private individuals • ...
SUPPLY CHAIN MANAGEMENT 2019-07-03
Across
- the ability to make a product to exactly fit customer needs.
- when a corporations offers to deliver a product or service faster than a competitor.
- the processes associated with identifying material and service needs, locating and selecting suppliers. etc
- defines the markets, products, and target customers and sets both short term and long term objectives for the company.
- quality term describing a product or service that clearly is better than another in one or more aspects.
- QUALITY meeting the product specifications and promises made to customers with the high reliability.
- the function that plans, implements, and manages the efficient, effective flow and storage of goods and services.
- an operation that provide a product or services that is less expensive than similar products or services offered by competitors.
- the relative rankings of what the company would like to achieve.
- is often the first thing that the companies think of when they are developing an operations strategy.
- (DECISIONS) longterm, high capital investment decisions that occur less frequently but have a lasting impact on theorganization.
- keeping products in a standard format and then adding unique components for the individual customer at the last possible moment.
- (STRATEGIES) specify the core goals of areas such as operations, marketing, finance IT, RS&D and so on.
Down
- an abbreviation that encompasses the planning and management of all activities involved in the procurement, conversion and logistics of the products.
- the process in which products are produce in high volume at roughly the same cost as standard products.
- (DECISIONS) decisions that are short term, more frequent less capital intensive and easier to change or modify.
- its an abbreviation that means a network of hospitality organizations engaged in different activities including the supply of various components of hospitality products.
- it may not involve the movement of materials but involves the design of interlinked operations.
- (CAPABILITIES) the relative effectiveness that the company is able to actually achieve.
- all value-added physical and intangible items that an organization provides to the customer.
- (DELIVERY) delivering a product when promised, but not necessarily quickly.
- statement that defines why a company exists.
- (FLEXIBILITY) the ability to adjust production volume either up or down to meet fluctuations in demand.
- a network of organization that work together to convert and move goods from th raw materials stage to the end user
- the ability to handle a wide range or assortment of products without undue costs.
25 Clues: statement that defines why a company exists. • the ability to make a product to exactly fit customer needs. • the relative rankings of what the company would like to achieve. • (DELIVERY) delivering a product when promised, but not necessarily quickly. • the ability to handle a wide range or assortment of products without undue costs. • ...
March is "Social Work Month" 2021-03-03
Across
- Federal government program.
- Out primary customer.
- Prepare to leave the hospital.
- Facility to regain strength.
- Form of guidance.
- Durable Medical _____.
- Place where service unit reports to.
- Private conversations.
- Stop, look, _____.
- Knowledge.
- Ways and means to help people.
Down
- Result of work overload.
- Results of a loss.
- Transfer to another agency.
- Elderly placement out of home.
- Accountability in health care (initials/acronym).
- One of population severed.
- Hot lunch at home for elderlies.
- Number of social workers at NNMC MSS.
- Alternative plan.
- Refer to.
- This department's initials/acronym.
- Nurse in the field, initials.
- One of hospital wards.
24 Clues: Refer to. • Knowledge. • Alternative plan. • Form of guidance. • Results of a loss. • Stop, look, _____. • Out primary customer. • Durable Medical _____. • Private conversations. • One of hospital wards. • Result of work overload. • One of population severed. • Transfer to another agency. • Federal government program. • Facility to regain strength. • Nurse in the field, initials. • ...
All About Urbane 2021-12-27
Across
- A massage which includes subtle energy work
- The month Urbane was purchased
- The salon's software program
- Provides certain insurance coverage
- The brand of lash products
- Provided at the start of every service
- Last name of the owners
- The brand of hair extensions
- This is made on-line or on the phone
Down
- Word of mouth marketing
- A tip
- What providers do not want
- The only couples spa package
- Number of treatment rooms
- Old term for cosmetologist
- Urbane customer
- Urbane's mascot
- The Urbane monthly newsletter
- Urbane is an ______ concept salon
- The only facial peel available at Urbane
20 Clues: A tip • Urbane customer • Urbane's mascot • Word of mouth marketing • Last name of the owners • Number of treatment rooms • What providers do not want • Old term for cosmetologist • The brand of lash products • The only couples spa package • The salon's software program • The brand of hair extensions • The Urbane monthly newsletter • The month Urbane was purchased • ...
e-commerce 2022-04-20
21 Clues: 虚拟的 • 美,美貌 • 评论;复习 • 交流,交换 • 服务;服役 • 假期,假日 • 媒体,传媒 • 设计,图案 • 一代人,辈 • 版本,变体 • 影响,冲击 • 目标;瞄准 • 市场,集市 • 质量,品质 • 网络,网状物 • 顾客,消费者 • 亲戚;相关的 • 做广告,登广告 • 社会的,交际的 • 生产,制造;农产品 • 潜在的;潜力,可能性
The invisible puzzle 2022-05-12
Across
- A part of a house
- Ashes
- Gadget
- A very complex math problem
- customer service
- Something you need to travel with
- The weather, which had been sunny suddenly turned cold.
- something you place on the table for clean up
- When you are walking up a hill you are walking...
- What is border connected to two states called
Down
- What are you doing when your team tells you to fall back
- Short
- No name
- Something keep buried and sealed
- something that is not understood
- Pain
- Warmhearted
- Interest
- What is the room called in a business meeting
- you walk into someone's
20 Clues: Pain • Ashes • Short • Gadget • No name • Interest • Warmhearted • customer service • A part of a house • you walk into someone's • A very complex math problem • Something keep buried and sealed • something that is not understood • Something you need to travel with • What is the room called in a business meeting • something you place on the table for clean up • ...
JUNGLE BOYS 2022-06-28
Across
- UV Light
- Live Resin, Sugar Trim, PNR, Budder
- Non-psychoactive
- Siblings
- Shout and ring the bell
- Apple Fritter
- Liquid, Solid, Gas, Superficial Fluid
- Customer Service
- Creams, Lotions, Patches
- Check-in
- Longer to grow
- Verification
Down
- When anybody walks through our doors
- Legal weight of flower allowed to purchase under medical card
- Reviews with your name
- Everybody has to reply all the time
- No flavor
- Flash Frozen Flower
- Rose Delights
- What is the highest percentage you have for Jungle Boys
- Playing With Fire
- couch lock
- What is worth one dollar
- Genetic Crosses
24 Clues: UV Light • Siblings • Check-in • No flavor • couch lock • Verification • Apple Fritter • Rose Delights • Longer to grow • Genetic Crosses • Non-psychoactive • Customer Service • Playing With Fire • Flash Frozen Flower • Reviews with your name • Shout and ring the bell • What is worth one dollar • Creams, Lotions, Patches • Everybody has to reply all the time • Live Resin, Sugar Trim, PNR, Budder • ...
Group 2 Crossy 2022-10-28
Across
- This is software that allows you to send and receive calls via your computer. You will also use it to KYC your customers
- handles notifications of issues, meetings, appointments
- real time service for chat to seek assistance during calls, stay connected with leaders and team members
- Letting the customer know they are valued with PNC
- Making sure their needs are meet
- Making sure that the person that is calling is the customer or has the right to get access to info and stuff.
Down
- Making it known that you were there to help with any problems
- This is the primary system you will use to look up a customer's financial information, transaction history, account information, process most customer requests
- speaking to the customer and reacting to make them more comfortable and open
9 Clues: Making sure their needs are meet • Letting the customer know they are valued with PNC • handles notifications of issues, meetings, appointments • Making it known that you were there to help with any problems • speaking to the customer and reacting to make them more comfortable and open • ...
March is "Social Work Month" 2021-03-03
Across
- Federal government program.
- Out primary customer.
- Prepare to leave the hospital.
- Facility to regain strength.
- Form of guidance.
- Durable Medical _____.
- Place where service unit reports to.
- Private conversations.
- Stop, look, _____.
- Knowledge.
- Ways and means to help people.
Down
- Result of work overload.
- Results of a loss.
- Transfer to another agency.
- Elderly placement out of home.
- Accountability in health care (initials/acronym).
- One of population severed.
- Hot lunch at home for elderlies.
- Number of social workers at NNMC MSS.
- Alternative plan.
- Refer to.
- This department's initials/acronym.
- Nurse in the field, initials.
- One of hospital wards.
24 Clues: Refer to. • Knowledge. • Alternative plan. • Form of guidance. • Results of a loss. • Stop, look, _____. • Out primary customer. • Durable Medical _____. • Private conversations. • One of hospital wards. • Result of work overload. • One of population severed. • Transfer to another agency. • Federal government program. • Facility to regain strength. • Nurse in the field, initials. • ...
National Medical Laboratory Professionals Week 2023 – Prevea Health 2023-04-20
Across
- Harry Houdini grew up here
- Increased due to hemolysis
- A pink tinge to plasma or serum
- ____ separate identifiers for each patient
- One who collects blood
- Increased lipids in the blood
- Reduced platelet count
- River that runs North
- Red Blood Cell count is less that normal
- Toilet paper capital of the world (two words)
- Cell that fights infection (three words)
- Germs
Down
- Personal Protective Equipment
- CMV (abbr.)
- Wisconsin's State fish
- Acknowledge the patient with eye contact and a ____
- Complete ____ Count
- ____ Service
- Most common tick borne disease
- Liquid portion of the blood
- Wisconsin's oldest city (two words)
- Immediately
- ____ the patient for their cooperation
23 Clues: Germs • CMV (abbr.) • Immediately • ____ Service • Complete ____ Count • River that runs North • Wisconsin's State fish • One who collects blood • Reduced platelet count • Harry Houdini grew up here • Increased due to hemolysis • Liquid portion of the blood • Personal Protective Equipment • Increased lipids in the blood • Most common tick borne disease • A pink tinge to plasma or serum • ...
Friday Fun - Do you know your DOB Acronyms? 2022-02-04
Across
- The C in CPS
- The I in AISP
- The A in OPA
- The E in OBIE
- The G in GDPR
- The I in PISP
- The L in AML
- The T in TPP
- The first U in UUID
- The C in CDC
- The P in ERP
Down
- The A in QWAC
- The S in QTSP
- The C in DSCA
- The O in DSOP
- The N in JSON
- The Q in QSealC
- The B in CBPII
- The T in QTSP
- The L in OBL
- The I in DPIA
- The D in PSD2
- The first S in ASPSP
23 Clues: The C in CPS • The A in OPA • The L in OBL • The L in AML • The T in TPP • The C in CDC • The P in ERP • The A in QWAC • The S in QTSP • The C in DSCA • The I in AISP • The O in DSOP • The N in JSON • The E in OBIE • The T in QTSP • The G in GDPR • The I in PISP • The I in DPIA • The D in PSD2 • The B in CBPII • The Q in QSealC • The first U in UUID • The first S in ASPSP
DNK2 PEAK Crossword Puzzle - Complete for SWAG! 2025-12-07
Across
- - Item to be delivered
- - Organization at Amazon that focuses on keeping employees safe
- - Material Handling Equipment
- - Reliability and Maintenance Engineering
- - Preparedness for peak season
- - Transportation and delivery
- - We work here
- - Under the Roof
- - Facility management team
- - High volume demand period
Down
- - Package quantity
- - Single sortation wave in a delivery station
- - Testing under heavy load
- - Amazon Logistics
- - Last-mile service to customers
- - Process of assigning packages to sort locations
- - Customer order volume
- - Scan, Label, Apply, Manifest process
- - Delivery facility (DS)
- - Path taken by delivery drivers
- - Sending packages out for delivery
- - On the Road
- - Standard Operating Procedure
23 Clues: - On the Road • - We work here • - Under the Roof • - Package quantity • - Amazon Logistics • - Item to be delivered • - Customer order volume • - Delivery facility (DS) • - Testing under heavy load • - Facility management team • - High volume demand period • - Material Handling Equipment • - Transportation and delivery • - Preparedness for peak season • - Standard Operating Procedure • ...
ARS Week 2022-10-14
Across
- Permits are pulled for
- Depot
- Coordinators get these schedule
- Last name of the CEO
- Customers expect this at the end of their service
- A company needs
- The “R” in ARS week Stands for
- We rely on our
Down
- Those who are 60 and older
- We donate to
- When is Benefits Open Enrollment
- The “A: in ARS Week Stands for
- Professional, Responsive, On Time, Specialist
- Name of ARS Mascot
- The “S” in ARS week Stands for
15 Clues: Depot • We donate to • We rely on our • A company needs • Name of ARS Mascot • Last name of the CEO • Permits are pulled for • Those who are 60 and older • The “A: in ARS Week Stands for • The “S” in ARS week Stands for • The “R” in ARS week Stands for • Coordinators get these schedule • When is Benefits Open Enrollment • Professional, Responsive, On Time, Specialist • ...
PNC 2023-10-30
Across
- higher interest rate savings account
- number one teller of 2023
- a monthly paper to show account transactions
- automated teller machine
- credit card that gives cash back on purchases
- a nice greeting
- where we order foreign currency
- another word for helping a client
- adding to an account
Down
- a fraudulent email
- subtracting from the account
- job at the service desk
- know your customer
- credit card for clients who want to save on interest
- daily morning meetings
15 Clues: a nice greeting • a fraudulent email • know your customer • adding to an account • daily morning meetings • job at the service desk • automated teller machine • number one teller of 2023 • subtracting from the account • where we order foreign currency • another word for helping a client • higher interest rate savings account • a monthly paper to show account transactions • ...
Marketing David Seagle 2016-08-30
Across
- obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities
- percentage of the total sales volume generated by all companies that compete in a given market
- all people who share similar needs and wants and who have the ability to purchase a given product
- activities related to advertising, personal selling, sales promotion, and publicity
- understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience
- group that is identified for a specific marketing program
- how to meet the market’s needs through product development, packaging, and naming the product
- exchange of a product for money
- marketing affects the economy and standard of living in countries around the world
- includes four basic marketing strategies called the four Ps: product, place, price, and promotion
- the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
- having a product where customers can buy it
- changing raw materials into usable goods or putting parts together to make them more useful
- communication with the customer
- process of deciding how to get goods into customer’s hands
- lists information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior
- the added value to a product from the functions of marketing
- based on costs and on what competitors charge for the same product or service
Down
- consumers who purchase goods and services for personal use
- when you break down the market into smaller groups that have similar characteristics
- an aspect of marketing that combines customer information with customer service and marketing communications
- the idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business
- Gathering information on customers, trends, and competing products and storing it, and analyzing it
- tangible items that have monetary value and satisfy your needs and wants
- all businesses that buy products for use in their operations
- having a product or service available at a certain time of year or a convenient time of day
- helps a company think of ways to enhance its strengths and take advantage of new opportunities in the market
- intangible items that have monetary value and satisfy your needs and wants
- provides customers with the goods and services they want
- provides the means for competition to take place
30 Clues: exchange of a product for money • communication with the customer • having a product where customers can buy it • provides the means for competition to take place • provides customers with the goods and services they want • group that is identified for a specific marketing program • consumers who purchase goods and services for personal use • ...
Evo 2024-07-16
Across
- Countertop terminals that accept payment methods
- The buying or selling of goods or services electronically, typically through websites or mobile applications.
- A software company or application provider who collaborates with an ISV to improve a gateway's functionality and capabilities.
- Business-to-business payment solutions
- Uses wifi or cellular data to accept payments outside of a physical location.
- Transactions that are completed online after which the transaction data is saved to a cloud.
- Enable commerce in unattended self-service stations where customers purchase products using an app or pay-by-app.
- Offers customers payment options that allow them to pay for goods and services with a smartphone rather than an attendant.
- Connects standalone terminals to POS systems.
- Solutions that allow customers to pay without an employee or staff member present.
- Digital versions of physical wallets, allowing merchants to accept transactions without card data entered each time.
- Any method that enables customers to pay merchants without having to swipe a physical card at a physical location.
- A suite of value added payment-related solutions for merchants and partners designed to support customer loyalty as well as save time and costs.
Down
- A self-service station that allows customers to conduct business with limited interaction.
- Allows merchants to replace sensitive card data with tokens that can be used across sales channels.
- A company that develops and sells software solutions that enable merchants to accept payments within their existing point of sale
- Enables customers to enter transaction data for future payments processed automatically based on a set schedule.
- The front-end technology that enables customers to pay merchants for goods and services.
- A portable POS device brought directly to restaurant customers.
- Customer Relationship Management
- Allow customers to scan a code to conduct transactions.
- Allows merchants to process sales, apply discounts, add tips, email receipts, and issue refunds from a wireless device.
- Refers to a secure payment link, embedded payment, or URL redirect that enables a customer to complete transactions on a merchant's website.
- Self-service stations that enable automated payment options in parking lots and garages.
- Refers to gateways and web-based payment solutions for merchants who conduct business online
- Various methods that allow customers to pay (as the name implies) in the physical store.
- A traditional system that stores all transaction data in a server or stand-alone terminal installed on-site.
27 Clues: Customer Relationship Management • Business-to-business payment solutions • Connects standalone terminals to POS systems. • Countertop terminals that accept payment methods • Allow customers to scan a code to conduct transactions. • A portable POS device brought directly to restaurant customers. • ...
RBC / TSYS 2014-05-15
Across
- client's redeem points for ___
- Esso ___
- 1 of the Avion cards
- unparalleled quality/service
- Avion, Westjet, Preferred
- Signature Rewards ___
- BalanceProtector
- TSYS has 5 of these
- we are results driven
- good type of questions
- Credit Limit ___
- monitored for __ and training
Down
- we __ each customer
- individual valued
- build this with clients
- complete CLI in this
- high ethical standards
- creatively develop solutions
- objection ___
- ask to get more information
- new TSYS solgan
- earns money per purchase
- Rewards Visa ___
- cost per year of a card
- don't schedule a call after this
- paid per month on purchases
26 Clues: Esso ___ • objection ___ • new TSYS solgan • BalanceProtector • Rewards Visa ___ • Credit Limit ___ • individual valued • we __ each customer • TSYS has 5 of these • complete CLI in this • 1 of the Avion cards • Signature Rewards ___ • we are results driven • high ethical standards • good type of questions • build this with clients • cost per year of a card • earns money per purchase • ...
Friday Fun - Do you know your Acronyms? 2022-02-03
Across
- The T in TPP
- The I in DPIA
- The C in DSCA
- The Q in QSealC
- The L in OBL
- The G in GDPR
- The A in OPA
- The D in PSD2
- The T in QTSP
- The I in PISP
- The C in CPS
Down
- The I in AISP
- The P in ERP
- The A in QWAC
- The first U in UUID
- The first S in ASPSP
- The O in DSOP
- The L in AML
- The E in OBIE
- The C in CDC
- The S in QTSP
- The N in JSON
- The B in CBPII
23 Clues: The T in TPP • The P in ERP • The L in OBL • The L in AML • The C in CDC • The A in OPA • The C in CPS • The I in AISP • The A in QWAC • The I in DPIA • The O in DSOP • The C in DSCA • The G in GDPR • The E in OBIE • The S in QTSP • The N in JSON • The D in PSD2 • The T in QTSP • The I in PISP • The B in CBPII • The Q in QSealC • The first U in UUID • The first S in ASPSP
Customer Insight 2024-12-30
Across
- research is generally numeric in nature and can be statically quantified, measured, analyzed using maximum, minimum, average (mean, median, mode), standard deviation (low or high risk in the market), variance, and slope (amount and speed of change)
- random sample Every member of the population has a known and equal chance of selection.
- research is quick, cost effective, has global reach and interactive
- is the number of steps in the marketing research process
- research involves collecting primary data by observing people, actions, and situations.
- is the systematic process of designing, collecting, analyzing, and reporting data for specific marketing situations.
- data consist of information that already exists somewhere, having been collected for another purpose.
- A segment of the population selected for marketing research to represent the population as a whole.
- research Marketing research to test hypotheses about cause and effect relationship
- research Marketing research to better describe marketing problems, situations or markets, such as the market potential for a product or the demographics and attitudes of consumers
Down
- marketing information system (MIS) helps managers access the right information at the right time to enhance customer value and relationships.
- measure is descriptive in characteristics and cannot be statically analyzed. Qualitative research is generally used to gain an idea or understand any situation, opinions or motivation
- most common instrument, whether administered in person, by phone, by email or online. They are very flexible
- research Marketing research to gather preliminary information that will help define problems and suggest hypotheses
- research, where observers, often anthropologists or psychologists, engage with consumers in their natural environments
- group. Involves small groups meeting with a trained moderator to discuss a product, service, or organization.
- data consist of information collected for the specific purpose at hand.
- The value of marketing information lies in how it is _________
- sample The researcher uses his or her judgement to select population members who are good prospects for accurate information
- Defining the ________ and research objectives is the first step of the marketing research process
- research is best for gathering causal information. It involves selecting matched groups, giving them different treatments, controlling unrelated factors, and checking for response differences to explain cause-and-effect relationships.
- research is the most common method for gathering primary data and is ideal for collecting descriptive information on people's knowledge, attitudes, preferences, or buying behavior.
22 Clues: is the number of steps in the marketing research process • The value of marketing information lies in how it is _________ • research is quick, cost effective, has global reach and interactive • data consist of information collected for the specific purpose at hand. • research Marketing research to test hypotheses about cause and effect relationship • ...
Digital Marketing Ch. 13 2025-03-19
Across
- in the demand generation process, developing relationships with customers before conversion.
- (also known as the “buying committee”) a set of 6–10 team members, also known as “decision makers,” who are needed to make the purchase decision and to bring the sales cycle to a close.
- process a customer goes through in deciding to make a purchase.
- Budget, Authority, Need, Time—a process used to qualify sales leads.
- marketing interaction management system including a database, engagement engine, and analytics component.
- an unqualified lead.
- a lead that has passed through the BANT process.
- dividing leads into categories based on their purchase readiness stage.
- to upgrade an existing customer’s account by selling more expensive products or packages in an attempt to increase the revenue value of that customer.
- a method for determining whether a prospect has the characteristics necessary to make a purchase.
- essentially a story about how a customer goes about purchasing a product.
- a process for identifying sales prospects.
Down
- the customer’s path on the buying process.
- a lead that has been through a scoring and other qualification process and is ready to be passed on to sales for further qualification.
- entire process of developing customer demand for a product or service.
- approach that is focused on being visible to potential customers and using the visibility to drive them to a website where they can transact.
- a group of people in an organization who make decisions for high-value and/or risky purchases.
- a strategic approach to creating and distributing content across the web that users find valuable and relevant, driving visitors to a website.
- a potential sales lead for which there is no qualifying data beyond membership in a relevant industry.
- selling a different, related product to an existing customer.
- a web page designed to receive visitors who are coming to the site as a result of a link from another site.
- a lead that has been further qualified by sales as close to conversion.
22 Clues: an unqualified lead. • the customer’s path on the buying process. • a process for identifying sales prospects. • a lead that has passed through the BANT process. • selling a different, related product to an existing customer. • process a customer goes through in deciding to make a purchase. • Budget, Authority, Need, Time—a process used to qualify sales leads. • ...
Production Operations 2025-08-07
Across
- : Identifying and optimizing each step in the service delivery process to enhance customer experience.
- : Ensuring sufficient staff and resources are available during peak times to avoid delays.
- : develop structures that meet the needs of memebers to maintain a healthy community
- : practice of producing goods and services in a way that minimizes environmental impact, ensures social responsibility, and maintains economic viability for future generations.
- : Ensuring that products or services meet customer needs and preferences.
- : Predicting customer demand can be challenging, leading to overproduction or stockouts.
- : Using robotics and AI to streamline repetitive tasks and improve precision.
- : Creating efficient workflows that minimize bottlenecks and reduce production time.
- creates product value while at the same time improving resource efficiency by extending useful life of products.
- : holistic approach to long-term success through customer satisfaction. It involves continuous improvement, employee involvement, and process optimization across all departments.
Down
- : Natural disasters, political instability, or pandemics can disrupt the flow of materials.
- : process used to ensure that products or services meet specified standards by identifying and correcting defects.
- : ussing assets eficciently to allow them to continue functioning profitability over time
- : Efficient operations can lower costs, improve quality, and speed up delivery, giving businesses an edge over competitors.
- : Adapting processes to respond quickly to changes in demand or market conditions.
- : Minimizing waste and maximizing efficiency through techniques like just-in-time inventory and kaizen (continuous improvement).
- : process of overseeing the transformation of inputs (resources) into outputs (goods or services) in a way that maximizes efficiency and effectiveness.
- : Reducing expenses without compromising quality or customer experience.
- : data-driven methodology focused on reducing defects and variability in processes to achieve near-perfect quality. It follows a structured approach called DMAIC (Define, Measure, Analyse, Improve, Control) to improve efficiency and eliminate errors.
- retain full biodiversity over the long term
- difference between the cost of the raw materials and the price of the finished goods
- : process of planning, monitoring, and optimizing the production capacity of a business to meet demand efficiently.
22 Clues: retain full biodiversity over the long term • : Reducing expenses without compromising quality or customer experience. • : Ensuring that products or services meet customer needs and preferences. • : Using robotics and AI to streamline repetitive tasks and improve precision. • : Adapting processes to respond quickly to changes in demand or market conditions. • ...
Crossword 2 2024-07-11
Across
- A cloud deployment model where services are provided over the public internet and available to anyone.
- A cloud computing feature that allows for automatic scaling of resources as needed.
- A secure network that uses the internet to connect remote sites or users together.
- A cloud service that provides a way to manage identities and access for users and systems.
- A security measure that involves scanning incoming network traffic for malicious activities.
- A model of cloud computing where hardware is provided as a service.
- A type of cyber attack that involves overwhelming a service with excessive traffic from multiple sources.
Down
- A method of ensuring only authorized users can access certain data or resources.
- A strategy for making copies of data to protect against loss or corruption.
- A cloud computing term for the partitioning of a physical server into smaller virtual servers.
- A type of security testing that is used to find vulnerabilities of a system.
- A cloud computing service model that offers development tools and platforms to users.
- A security protocol that provides encrypted communication and secure identification of a network web server.
- A shared responsibility model in cloud computing means both the provider and the customer must manage these.
- A cloud computing service model that delivers software applications over the internet.
15 Clues: A model of cloud computing where hardware is provided as a service. • A strategy for making copies of data to protect against loss or corruption. • A type of security testing that is used to find vulnerabilities of a system. • A method of ensuring only authorized users can access certain data or resources. • ...
Marketing Vocab 2024-01-24
Across
- Individuals who purchase products and services to satisfy needs
- A unique group of prospective customers a business wants to serve and their locations
- The action or business of promoting and selling products or services, including market research and advertising
- An activity that is intangible, exchanged directly from producer to consumer
- The management of large amounts of money, especially by governments or large companies
- The methods used and information communicated to encourage customers to purchase
- The activity or profession of producing advertisements for commercial products or services
- Moral rules or principles of behavior that should guide members of a profession
Down
- The amount a customer pays and the methods of increasing the value of the products to the customers
- The action or process of keeping financial accounts
- Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service
- Anything offered to a market by the business to satisfy customer needs
- The process of dealing with or controlling things or people
- The combination of marketing actions often referred to as product, price, place, and promotion
- The business function that creates or obtains product services for sale
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently
- The action or process of supplying goods to stores and other businesses that sell to consumers.
17 Clues: The action or process of keeping financial accounts • The process of dealing with or controlling things or people • Individuals who purchase products and services to satisfy needs • Anything offered to a market by the business to satisfy customer needs • The business function that creates or obtains product services for sale • ...
Key Concepts of Demand/Supply 2020-05-07
Across
- how much it takes for a business to either get a good produced or service ready to sell in the market
- when the demand curve shifts inwards or outwards
- unlimited or infinite desires that consumers have for goods or services that are not backed by the ability to pay
- quantity of a good or service an individual is willing and able to buy at various prices and is a desire backed by the ability to pay and therefore limited or finite
- quantity of a good or service a supplier will willingly bring to the market at a range of prices
- the price of a good or service increases, the quantity supplied increases
- cause a supply curve to shift to an entirely new position, either inward or outward
- when the supply curve shifts inwards or outwards
- Latin phrase that means the other way around
- determined by the market forces of demand and supply and is how much a customer will pay in order to have the good or service
Down
- change in the specific quantity of a good that sellers are willing and able to sell
- goods and services that are used together
- goods and services that can be used in place of each other
- change in the specific quantity of a good that buyers are willing and able to buy
- the price of a good or service decreases, the quantity demanded increases
- causes a movement along an existing curve
- Latin term that means holding any other factors unchanged
17 Clues: goods and services that are used together • causes a movement along an existing curve • Latin phrase that means the other way around • when the demand curve shifts inwards or outwards • when the supply curve shifts inwards or outwards • Latin term that means holding any other factors unchanged • goods and services that can be used in place of each other • ...
My crossword 2012-10-10
Across
- a team of people that run a business
- items that can be used up
- to gain an advantig
- somthing that the bank gives you
- someone who organises and manages any enterprice
- the cost of a product
- someone that is able to help you get somthing
- to spend money wisely
Down
- someone who uses a commodity or service
- the buyer/climate
- a contest to win a prize
- atention grabing
- a compony
- a word of measurement
- the end rusult of somthing you make
15 Clues: a compony • atention grabing • the buyer/climate • to gain an advantig • a word of measurement • the cost of a product • to spend money wisely • a contest to win a prize • items that can be used up • somthing that the bank gives you • the end rusult of somthing you make • a team of people that run a business • someone who uses a commodity or service • ...
How Well Do You Know Your 311 Peers? 2025-12-10
Across
- Graveyard. Golfer. #1 Seniority
- 311 Agent. 311 Specialist. 311 Supervisor & Interim 311 Manager
- Favorite Union Rep
- This agent started with Brandon Collier
- Short for Lupe
- AM Ctrl 4 Dispatcher, Plant/ Garden Lover
- Last name is Disney Movie
- Hello Kitty. BTS Fan
Down
- Newest 311 Customer Service Agent
- Loves Animals more then people. Evening shift
- Agent & Musician, Specialist & Musician, Parking Analyst & Musician
- Current Sunshine Committee member (Agent)
- Current Student. Kirby Fan
- Same name as a supervisor
- Only Part-Timer
15 Clues: Short for Lupe • Only Part-Timer • Favorite Union Rep • Hello Kitty. BTS Fan • Same name as a supervisor • Last name is Disney Movie • Current Student. Kirby Fan • Graveyard. Golfer. #1 Seniority • Newest 311 Customer Service Agent • This agent started with Brandon Collier • Current Sunshine Committee member (Agent) • AM Ctrl 4 Dispatcher, Plant/ Garden Lover • ...
Review 2023-01-22
SHAMPOO AND CONDITION HAIR 2020-04-22
Across
- scalp condition causing flakes
- skin condition common in barbers and hairdressers
- what does conditioner do?
- type 2 hair
- used to expel water
- kneading massage movement
- type 3 hair
- strong deep massage movement
- chemicals used to clean the hair
- top layer of skin
- customer
- the service
- the stylist
Down
- product used for smoothing the cuticles
- secreted by the sebaceous glands
- product used for removing dirt
- used in washing process
- type 1 hair
- PPE for washing hair
- long stroking massage movement
- the area massaged
- the outer layer of the hair
- information provided by the stylist
- circular massage movement
24 Clues: customer • type 2 hair • type 1 hair • type 3 hair • the service • the stylist • the area massaged • top layer of skin • used to expel water • PPE for washing hair • used in washing process • what does conditioner do? • kneading massage movement • circular massage movement • the outer layer of the hair • strong deep massage movement • scalp condition causing flakes • product used for removing dirt • ...
Tellers 2021-04-19
Across
- go above and...
- top-quality
- pick me up outside
- sell Frost
- steadfast adherence to an ethical code
- praise from customer
- useful or valuable things
- all employees as a team
- feeling and exhibiting concern for others
- express warm approval
- fill them up daily
- submitted every Friday/Saturday
Down
- the state of being connected
- achieve long-term financial success
- Frost Hospitality
- commitment to being outstanding
- clean to keep us safe
- moral principles
- without a broom
- counting your cash
- checked weekly to assure a perfect audit
- an important assignment
- a story
- belief in the reliability
24 Clues: a story • sell Frost • top-quality • go above and... • without a broom • moral principles • Frost Hospitality • pick me up outside • counting your cash • fill them up daily • praise from customer • clean to keep us safe • express warm approval • an important assignment • all employees as a team • useful or valuable things • belief in the reliability • the state of being connected • ...
e-commerce 2022-04-20
21 Clues: 虚拟的 • 美,美貌 • 影响,冲击 • 目标;瞄准 • 市场,集市 • 交流,交换 • 假期,假日 • 服务;服役 • 版本,变体 • 评论;复习 • 设计,图案 • 一代人,辈 • 媒体,传媒 • 质量,品质 • 网络,网状物 • 顾客,消费者 • 亲戚;相关的 • 社会的,交际的 • 做广告,登广告 • 生产,制造;农产品 • 潜在的;潜力,可能性
Logistics 1 2022-04-20
Across
- saavutama juurdepääsu turuosale
- kaupade ladustamine
- veotariifid
- isikkoosseis, personal
- õiges koguses
- logistiline probleem
- logistika
- võtmeküsimused
- kohale toimetama
- logistik
- tooteid ostma
- seda küsimust eirati
- transpordiliik
- service manager klienditeeninduse direktor
- algpunkt
- laojuhataja
- tarnija, varustaja
- täide viima plaane
- lõppjaam terminal
- tarneahel
- õiges kohas
- õiges seisukorras
Down
- planeerima vedusid
- õigel ajal
- nõudlusele järele jõudma
- lühend
- manager haldusjuht
- aastakümme
- lõpp-punkt
- transpordivahend
- saadetis
- paigutus laohoones
- transfer informatsiooni edasitoimetamine
- vähendama toodangu maksumust
- mikromajandus
- makromajandus
- õige hinnaga
- laohooned
- näiteks
- jne.
40 Clues: jne. • lühend • näiteks • saadetis • logistik • algpunkt • logistika • laohooned • tarneahel • õigel ajal • aastakümme • lõpp-punkt • veotariifid • laojuhataja • õiges kohas • õige hinnaga • õiges koguses • mikromajandus • makromajandus • tooteid ostma • võtmeküsimused • transpordiliik • transpordivahend • kohale toimetama • lõppjaam terminal • õiges seisukorras • planeerima vedusid • manager haldusjuht • paigutus laohoones • ...
MVU Power Week Puzzle 2023-05-24
Across
- Sun powered
- Term for conservation
- Motor powered bicycle
- 33.48 sq. mi.
- Family oriented
- See through
- You can depend on me
- State of being connected or linked
- Transmission system for electricity
- Electric vehicle
- Temperature gauge
- High-voltage electric system facility
- Sound of electricity
Down
- Name of this city
- Lights on
- Heat energy from the earth
- In the area
- kWh
- MW
- Adjacent residence
- Save energy
- Cost efficient
- Service
- Collaborative cooperation
- In general view
- Below the surface
- Drawing of landscape
- Utility
- Seven days
- Geographic Information System
- Established in 2001
31 Clues: MW • kWh • Service • Utility • Lights on • Seven days • Sun powered • In the area • Save energy • See through • 33.48 sq. mi. • Cost efficient • In general view • Family oriented • Electric vehicle • Name of this city • Below the surface • Temperature gauge • Adjacent residence • Established in 2001 • Drawing of landscape • You can depend on me • Sound of electricity • Term for conservation • Motor powered bicycle • ...
Customer Engagement 2015-04-27
Across
- Because no one can do it on their own. Hint - together everyone achieves more (8)
- When addressing the client use this rather than Sir or Madam. Hint - you have these as well. (5,3,7)
- How many values do we have? (5)
- This is the life blood of our organization!! (5,8,10)
- What did Jorg set as the key 2015 goal around wihch 4 others orbit? Hint - it is also one of our values (5,3,8)
- Who makes the biggest difference when it comes to customer experience? Hint - you say this on your wedding day. (1,2)
- Who is our new leader? (7,7)
- When sending an email, what is the important thing to remember? Hint - KISS (4,2,5,3,6)
- What is our 'NPS' target? (5,3)
- You do this when greeting customers over the phone after you have said the standard greeting. Hint - you probably do this on pay day! (5)
- You telephone may ring this number of rings by when you must answer. (5)
Down
- I am ............. about always delivering on my commitments to customers. Hint - you will find it on the document in clue 12 (10)
- When engaging customers I should always strive to ... them. (3)
- Without these people we have no business. (9)
- What does the abbreviation 'TCF' stand for? (8,9,6)
- Which customer do we want more of when doing NPS surveys? (9)
- What does the abbreviation 'NPS' stand for? (3,8,5)
- How many TCF points are there? (3)
- What is the term for putting yourself in the customer’s shoes? (7)
- Which document guides our service interactions? (7,3,5)
20 Clues: Who is our new leader? (7,7) • How many values do we have? (5) • What is our 'NPS' target? (5,3) • How many TCF points are there? (3) • Without these people we have no business. (9) • What does the abbreviation 'TCF' stand for? (8,9,6) • What does the abbreviation 'NPS' stand for? (3,8,5) • This is the life blood of our organization!! (5,8,10) • ...
Slippery customer 2025-08-29
Across
- Basically a description of a peacotum
- Governmental response to high cost of carrots
- Severed at birth from 14-Down
- Proponent of BSD
- Quietly threatening
- Deleuze-Guattari connection
- Namesake of hats and papers
- Refused to play ball with a racket
- Big name in hairspray
- Began her crime spree by stealing Carmen Miranda’s bag
- Found in Duchy of Savoy bakeries and Luscious Jackson’s gloves
Down
- Boyz n the Hood figure found in Caribbean
- French-Martinique psychiatrist diagnoses wretched condition in the idle dreams of mother country
- Palmerston performance, later reprised by Matthew Perry
- Promises abortions for some, miniature American flags for others
- Land of lake?
- Home to the only Brazilian embassy boasting presidential accommodations
- Thrice noble, illustrious, and excellent princesse now exists as clone
- Turned down Wyclef Jean’s proposal to Live Together
- Name given to a series of U.S. military interventions between 1898 and 1934, and a clue to all answers in this puzzle
20 Clues: Land of lake? • Proponent of BSD • Quietly threatening • Big name in hairspray • Deleuze-Guattari connection • Namesake of hats and papers • Severed at birth from 14-Down • Refused to play ball with a racket • Basically a description of a peacotum • Boyz n the Hood figure found in Caribbean • Governmental response to high cost of carrots • ...
Customer Care 2026-01-21
Across
- You use code 465855 for what type of accounts?
- What security do you do when you call a customer?
- Who do we complete extra support forms for?
- What is the website used for Internet Banking?
- Where can you check why a payment has been declined?
- What is the prompt for security?
- Who is the team lead for The Ninjas
- Payments What has a £10,000 limit?
- Which system is used to book appointments?
- Why would you use SWTCLS?
Down
- What prompt is used for Account Correspondence?
- What must we do with every customer?
- What do we send to CCLT when a customer fails security?
- View Launch What does CUVL stand for?
- Who is team lead for The Crusaders?
- What is the name for Fraud claims?
- Who can you call for help?
- ATLP is the prompt for creating what?
- CRDE is used for what?
- Who is in charge of training?
- What is the prompt for apple/google pay?
21 Clues: CRDE is used for what? • Why would you use SWTCLS? • Who can you call for help? • Who is in charge of training? • What is the prompt for security? • What is the name for Fraud claims? • Payments What has a £10,000 limit? • Who is team lead for The Crusaders? • Who is the team lead for The Ninjas • What must we do with every customer? • View Launch What does CUVL stand for? • ...
Customer Care 2026-01-21
Across
- You use code 465855 for what type of accounts?
- What security do you do when you call a customer?
- Who do we complete extra support forms for?
- What is the website used for Internet Banking?
- Where can you check why a payment has been declined?
- What is the prompt for security?
- Who is the team lead for The Ninjas
- Payments What has a £10,000 limit?
- Which system is used to book appointments?
- Why would you use SWTCLS?
Down
- What prompt is used for Account Correspondence?
- What must we do with every customer?
- What do we send to CCLT when a customer fails security?
- View Launch What does CUVL stand for?
- Who is team lead for The Crusaders?
- What is the name for Fraud claims?
- Who can you call for help?
- ATLP is the prompt for creating what?
- CRDE is used for what?
- Who is in charge of training?
- What is the prompt for apple/google pay?
21 Clues: CRDE is used for what? • Why would you use SWTCLS? • Who can you call for help? • Who is in charge of training? • What is the prompt for security? • What is the name for Fraud claims? • Payments What has a £10,000 limit? • Who is team lead for The Crusaders? • Who is the team lead for The Ninjas • What must we do with every customer? • View Launch What does CUVL stand for? • ...
WHD 1 2023-10-06
Across
- Deadline date for applications is the end of what month
- Age, Type and ____ area are property characteristics
- WHDS1 and WHDS2 are what?
- There are two parts to Pension Credit, Guarantee is one, what's the other
- We are the ____ for the scheme
- What do we call a group of people in WHD
- What Q date is pivotal in WHD?
- EES is the ____ Enquiry Service
- One of the schemes is England/Wales, which is the other?
- What does the H in WHD stand for?
- Data ____ determines whether a PCGC customer gets a WHDS1 or 2 letter?
- Who is our client's partner is this scheme?
Down
- WHDS1 customers may ring us for this?
- What are the Groups called?
- Energy___ need to be participating in the WHDS
- Who are our client?
- Suppliers must make payments by the end of this month
- The reference number at the top of letters is known as what?
- To be eligible a customer must be what on the bill?
- How many schemes are there?
- What 13 digit number will we look for?
21 Clues: Who are our client? • WHDS1 and WHDS2 are what? • What are the Groups called? • How many schemes are there? • We are the ____ for the scheme • What Q date is pivotal in WHD? • EES is the ____ Enquiry Service • What does the H in WHD stand for? • WHDS1 customers may ring us for this? • What 13 digit number will we look for? • What do we call a group of people in WHD • ...
TS Time's Challenge 2025-10-15
Across
- a plan of action or policy designed to achieve
- a formal request to an authority for something
- seize opportunities to partner with the fourth district; connect
- the state of being protected against or safe from danger or threat
- the action or fact of complying with a wish or command
- a situation involving exposure to danger
- responsible for a wide-range of day-to-day activities involving money owed
- build an adaptable and future ready workforce; change
- treasury cash management system
- relevant information about products that enable building product solutions
Down
- money brought into a company from its business activities
- business or organization established to provide a particular service
- FRBC contribute expertise to deliver success for the System; guide
- a person or organization that buys goods or services
- money owed to that business by a customer
- Hands everyone meeting; sometimes in-person
- provide exceptional internal support and services; make stronger
- oversees day-to-day technical support for Treasury products and users
- delivers treasury solutions
- project management oversight
20 Clues: delivers treasury solutions • project management oversight • treasury cash management system • a situation involving exposure to danger • money owed to that business by a customer • Hands everyone meeting; sometimes in-person • a plan of action or policy designed to achieve • a formal request to an authority for something • ...
RMGT 101 2017-02-06
Across
- Marketing should be __________ into all aspects of a business
- Born between 1994 and 2004.
- The time left after work, family and other obligations have been met.
- What something DOES.
- Triple Bottomline: economic, social, ________________
- Can not be stored or saved for later.
- There is no truth, only _______________.
- The number of elements in a leisure travel experience.
Down
- __________ stage puts emphasis on making a better physical product
- A generation of workaholics, defined by their job.
- Focused.
- An example at the recollection stage.
- What customer expects- what the customer perceives to ge
- Takes place at every stage of the quality service model.
- WestJet is an example of quality ________.
- Oral, person to person marketing.
- Leisure Paradigm rests on a participant’s state of _____ rather than the time or activity
- Break up a group into more managable sections.
- The number of elements in Clawson and Knetsch's Model of Leisure Experience
- Optimal Experience.
- __________ stage puts emphasis on satisfying the wants and needs of customers over the long term
- What something IS
- Generation with military mentality, respective of establishment.
- Marketing segmentation quiz.
24 Clues: Focused. • What something IS • Optimal Experience. • What something DOES. • Born between 1994 and 2004. • Marketing segmentation quiz. • Oral, person to person marketing. • An example at the recollection stage. • Can not be stored or saved for later. • There is no truth, only _______________. • WestJet is an example of quality ________. • ...
CSO Crossword Puzzle 2023-09-06
Across
- CEO of TriNet
- We push the boundaries of what's possible, lead the way and innovate to accomplish the extraordinary
- TriNet's stock ticker
- TriNet's CRM
- Often abbreviated as SNOW, you navigate here to create an incident.
- CRG that focuses on mental health and wellness
- City where TriNet's headquarters are located
- Rewards and Recognition Hub
Down
- This rate measures the number of customers who hang up before they speak to a TriNet colleague
- Lead with the customer & Stand together are examples of TriNet's ___
- TriNet's intranet website
- Medical, Dental, 401(k) contributions, IRA Catch-ups, Garnishments, HSAs
- Name of the week that promotes DEI at TriNet
- In Q1 of 2014, TriNet became this type of company
- The 3 core benefit offerings are Medical, Vision and this
- Become the most trusted advisor to small and medium-size businesses by harnessing the power of scale
- The take home value of your paycheck
- Leader of the CSO Organization
- Customers can contact TriNet via many channels including Self-Service, email, phone and ___
- Every TriNet customer must have this core offering
20 Clues: TriNet's CRM • CEO of TriNet • TriNet's stock ticker • TriNet's intranet website • Rewards and Recognition Hub • Leader of the CSO Organization • The take home value of your paycheck • Name of the week that promotes DEI at TriNet • City where TriNet's headquarters are located • CRG that focuses on mental health and wellness • In Q1 of 2014, TriNet became this type of company • ...
Thomas Keller - Sports Marketing Crossword Puzzle 2023-11-21
Across
- The places an event provides for people to park
- How a company will market their product
- Where you can find a product/Part of the 4 P's
- The person who buys the product
- A physical item or product
- The starting point of a product
- A company paying another company or event in an effort to market their company
- People entering your event
- Where an event is held
- An important thing being held, like the World Series
- A character that represents your company
- A positive relationship between the customer and the company
Down
- A company creating the value of product
- The seat holders of an event
- Something that is fun to do or watch
- Marketing Methods that put your product out there like advertising
- An active type of competition
- People exiting your event
- Putting your product out there
- A product that is owned by a company
- The person who uses the product
- A short phrase that a company uses to market and publicize themselves
- Something that visually identifies your company
- A non physical product like helping someone
24 Clues: Where an event is held • People exiting your event • A physical item or product • People entering your event • The seat holders of an event • An active type of competition • Putting your product out there • The person who buys the product • The person who uses the product • The starting point of a product • Something that is fun to do or watch • ...
Beaverbrook 2020-04-08
Across
- "If it's out there, it's in _____."
- A common program held by children's staff (2 words)
- Name of a program for children that encourages summer reading (abbrev.)
- The new and hard-to-find Michelle Obama book on our express shelf
- Back room where treats can most often be found (2 words)
- Name given to our sorter
- A type of program or activity that takes place outside the branch
- Name of the community centre in which our branch can be found (2 words)
- Our beloved branch
- Titular character from Beaverbrook's holiday puppet show
Down
- Statues that march around our branch
- What section you might find Agatha Christie in
- Section where customers can pick up books they've requested
- Stations where customers can check out their materials (2 words)
- A popular space customers can book to scan photos and convert old videos (2 words)
- Name of the customer service model we adopted in 2012 to ensure positive customer experiences (2 words)
- Front desk area
- Our manager
- Type of laptop that can be borrowed by customers
- What section you'll find Rainbow Fish in
20 Clues: Our manager • Front desk area • Our beloved branch • Name given to our sorter • "If it's out there, it's in _____." • Statues that march around our branch • What section you'll find Rainbow Fish in • What section you might find Agatha Christie in • Type of laptop that can be borrowed by customers • A common program held by children's staff (2 words) • ...
Review 2024-05-20
Across
- Dividing market into categories
- common strategy for business startup with $
- Promoting, selling, or distributing goods
- thorough assessment of industry market
- outline of product value for customer
- % of market for a product or service
- reviews business & profit plan
- path for reaching customer
- a series of documents as a business blueprint
- investor making onetime startup gift
- Seeking new markets by expansion
- finance, production, marketing, & Mgmt
- using existing resources for business
- Choosing a target market
Down
- projectio of sales and expenses
- Business to Consumer
- Process of gathering data about consumers
- formal explanation of company goals
- large scale production for large group
- income earned in business
- company plan for making profit
- avenues to deliver value propositions
- Business Plan on company organization
- iterative, non-linear process for designing
- $ distributed to assist with start up
- Collection of small investments for startup
- Borrowing money with interest for start up
- an overview of company
- product, promotion, price & place of target
- Similarity in what's offered by various companies
- Business to Business
31 Clues: Business to Consumer • Business to Business • an overview of company • Choosing a target market • income earned in business • path for reaching customer • company plan for making profit • reviews business & profit plan • projectio of sales and expenses • Dividing market into categories • Seeking new markets by expansion • formal explanation of company goals • ...
B&H crossword #2 2024-06-04
Across
- lighting brand with their own customer service phone line.
- When finishing phone calls we say "Thank you for ____ B&H"
- ProFoto representative
- The infamous APSC point and shoot is made by which brand?
- Employees who get good customer feedback are "Sales ____"
- If you're not buying a hard case made by Pelican, you're probably buying one made by _____.
- Star of Joby's "Creator" marketing campaign, youtuber, has shopped at B&H multiple times and spoke at BILD
- Crossing Guard outside B&H's favorite phrase, "Whatch your _________"
- Customers' questions about products on our website are answered by what department
Down
- long break when our vests get washed
- SD cards can be found on what floor?
- New restaurant that opened next door
- Medium format digital camera
- First cameras on the moon
- What Brand is Shimoda sister brands with?
- Owner of the hotdog cart outside B&H
- Runs the loaner library and training center, big fan of trains.
- The only camera brand to never enter the mirrorless world.
- Popular SD card brand
- Our personal third party batteries
- newest addition to the break room
21 Clues: Popular SD card brand • ProFoto representative • First cameras on the moon • Medium format digital camera • newest addition to the break room • Our personal third party batteries • long break when our vests get washed • SD cards can be found on what floor? • New restaurant that opened next door • Owner of the hotdog cart outside B&H • What Brand is Shimoda sister brands with? • ...
3.07 cr 007 2023-04-17
Across
- customers who tell others of their satisfaction with the business
- culture: The values and ideals that an organization encourages
- personality: The projection of a brand that encompasses its values
- Believable
- its employees; also called organizational culture
- marketing: Promotion and publicity for a business provided
- paid for by the company or individual that benefits from or is harmed by it
- A phrase that is easy to remember
- with a brand
- promise: A business's (typically unspoken) agreement with customers
- services
- Genuine; sincere; not fake
- point: Any interaction between a business and a customer or a
Down
- All the combined impressions and experiences associated with a
- culture: The values and ideals that an organization
- company, good, or service
- awareness: The extent to which customers or potential customers are
- among its employees; also called corporate culture
- A distinctive symbol, design, or group of letters
- emotional connections with consumers
- loyalty: Customers’ allegiance to a particular brand
- it will provide them with a unique benefit and consistently meet their
- The ongoing decision-making process about the use of brands
- Any paid form of nonpersonal presentation of ideas, goods
- customer
- Any nonpersonal presentation of ideas, goods, or services that is
26 Clues: services • customer • Believable • with a brand • company, good, or service • Genuine; sincere; not fake • A phrase that is easy to remember • emotional connections with consumers • A distinctive symbol, design, or group of letters • its employees; also called organizational culture • among its employees; also called corporate culture • ...
Bank Gaborone 2027 2025-09-03
Across
- Using technology to streamline processes
- Implementing strategy effectively
- Status Highest standard of operational and financial performance
- Plan to achieve long-term business objectives
- Transparency and openness in communication
- Tools used to enhance banking and customer service
- Decisions based on facts and analytics
- Fundamental change in operations or culture
- Portion of the market controlled by the bank
- Giving staff authority to make decisions
- Creating new ideas, products, or processes
- Committed to achieving objectives
- Overall impression customers have of the bank
Down
- Achieving maximum productivity with minimum wasted effort
- Deep understanding of customers or market trends
- Ensuring long-term environmental and financial health
- Making processes or resources as effective as possible
- Sector important for lending and financing
- Working together across teams for results
- Motivated to lead or innovate
- The simulation of human intelligence by machines
- Ability to respond quickly to change
- The focus of all banking services
- Programming language used in automation and AI
- Guiding teams to achieve strategic goals
- Expansion of business or market presence
26 Clues: Motivated to lead or innovate • Implementing strategy effectively • The focus of all banking services • Committed to achieving objectives • Ability to respond quickly to change • Decisions based on facts and analytics • Using technology to streamline processes • Guiding teams to achieve strategic goals • Expansion of business or market presence • ...
Business Vocabulary 2024-06-18
Across
- a written list of points to be discussed in a meeting
- when businesses/people are trying to be more successful than each other
- this is what makes your company's product/service different from others
- highest ranking person of a business
- a nice way to close an email
- additional costs for a company ie electricity, gas
- a member of a group/department that work together
- a large sum of money you can use to start a business
- when customers tell other customers, friends about a product/service of a company
Down
- a division of a large organisation
- a suggested plan/idea to introduce a new product, service or project
- an explanation of an organisations reason for operating, its purpose, overall goal
- business part of the business that makes the most money, it is the most important part
- person/company who buys goods/services from you
- official permission
- additions for employees ie company car, bonus etc
- a piece of work or job that someone needs to do
- advice, criticism etc about how successful or useful something is
- a word used to describe the direction of something going up ie price
19 Clues: official permission • a nice way to close an email • a division of a large organisation • highest ranking person of a business • person/company who buys goods/services from you • a piece of work or job that someone needs to do • additions for employees ie company car, bonus etc • a member of a group/department that work together • ...
