customer service Crossword Puzzles
CSS 2019-06-20
Across
- the acronym for the new billing system
- the acronym for customer service representative
- the last name of the project director
- the email (ending in @ConEd.com) you should use if you have any questions
- the borough of NYC in which we provide steam service
- the name of this project
Down
- the street that ConEd headquarters is located
- the acronym for O&R's billing system
- the acronym for ConEd's billing system
- the type of energy that is not depleted when used
10 Clues: the name of this project • the acronym for O&R's billing system • the last name of the project director • the acronym for the new billing system • the acronym for ConEd's billing system • the street that ConEd headquarters is located • the acronym for customer service representative • the type of energy that is not depleted when used • ...
the definations of words in bussiness 2024-03-10
Across
- leave time off with no money
- to not have many in stock
- the synonym of a practical
- money the bank lends and someone borrows
Down
- people who buy product from a suplier and sell it on to seller
- an act of helpful activity,help,aid
- a large amount of a money to start a bussiness
- made by a person not a machine
- to be useful to somebody or something
- a person who buys goods or service from a shop or business
10 Clues: to not have many in stock • the synonym of a practical • made by a person not a machine • leave time off with no money • an act of helpful activity,help,aid • to be useful to somebody or something • money the bank lends and someone borrows • a large amount of a money to start a bussiness • a person who buys goods or service from a shop or business • ...
CSS 2019-06-20
Across
- the acronym for customer service representative
- the name of this project
- the borough of NYC in which we provide steam service
- the acronym for the new billing system
- the last name of the project director
Down
- the street that ConEd headquarters is located
- the acronym for O&R's billing system
- the type of energy that is not depleted when used
- the email (ending in @ConEd.com) you should use if you have any questions
- the acronym for ConEd's billing system
10 Clues: the name of this project • the acronym for O&R's billing system • the last name of the project director • the acronym for the new billing system • the acronym for ConEd's billing system • the street that ConEd headquarters is located • the acronym for customer service representative • the type of energy that is not depleted when used • ...
Status Crossword 2019-10-22
Across
- SERVICE TIME FRAMES ARE __________ HOUR WINDOWS
- _______________________ DISPATCH IS THE TOOL WE USE WHEN TECHS GO OUT
- WHEN AN ITEM RETURNS ONT HE TRUCK THE ___________ COLUMN IS ADJUSTED
- SOLD TO INFORMATION IS UPDATED HERE
- TRACKER CUSTOMERS CAN ACCESS THEIR TIME FRAME HERE
- DRIVERS ENTER THESE UNDER THE ARTICLES THAT HAD ISSUES ON DELIVERY
Down
- DELIVERY TRACKER PROVIDES AND ESTIMATED ____________ MINUTE ARRIVAL WINDOW
- THE ONLY GUARANTEED TIMEFRAME WE OFFER
- WE CAN ACCESS THE DELIVERY TRACKER USING ___________________
- WE ALWAYS ATTEMPT TO REACH THE CUSTOMER VIA __________ FIRST
10 Clues: SOLD TO INFORMATION IS UPDATED HERE • THE ONLY GUARANTEED TIMEFRAME WE OFFER • SERVICE TIME FRAMES ARE __________ HOUR WINDOWS • TRACKER CUSTOMERS CAN ACCESS THEIR TIME FRAME HERE • WE CAN ACCESS THE DELIVERY TRACKER USING ___________________ • WE ALWAYS ATTEMPT TO REACH THE CUSTOMER VIA __________ FIRST • ...
DFS Crossword 2024-08-30
Across
- When raising a service issue for the first time you would use this
- If the order shows DSV it would come from them
- This generates a ticket when a new call has been made
- The name for sofacare if its a leather sofa
- How we can book in deliveries
Down
- The company we use if customer has sofacare
- Another name for a sofa
- Collection service DFS could once book in
- The system that we use to keep track of orders
- The new AI quality system
10 Clues: Another name for a sofa • The new AI quality system • How we can book in deliveries • Collection service DFS could once book in • The company we use if customer has sofacare • The name for sofacare if its a leather sofa • The system that we use to keep track of orders • If the order shows DSV it would come from them • This generates a ticket when a new call has been made • ...
Marketing Terms 2025-01-31
Across
- communication used to inform target audiences of the relative merits of a product, service, brand
- the amount that consumers will be willing to pay for a product
- an intangible activity, benefit, or item offered
- where consumers buy your product, or where they discover it
Down
- tangible consumer products such as food, drinks, and clothing
- promotion of a particular product or company by means of advertising and distinctive design
- activity or business of promoting and selling products or services, including market research and advertising
- where consumers discover, learn about, or buy a product or service
- an object, or system, or service made available for the customer to buy and consumer to use
- Market particular group of consumers at which a product or service is aimed
10 Clues: an intangible activity, benefit, or item offered • where consumers buy your product, or where they discover it • tangible consumer products such as food, drinks, and clothing • the amount that consumers will be willing to pay for a product • where consumers discover, learn about, or buy a product or service • ...
The 6's to WOW! Customers 2024-05-04
Across
- guide your customers through an experience tailored to their needs
- simply your customers needs by providing unparalleled service
- asking questions to understand the customer's storage needs and experience
- to surprise delight customers by always giving more than expected
Down
- treat customers how they want to be treated
- welcome your customer with a friendly greeting
- create a connection
- approach your customer to create a welcoming interaction
8 Clues: create a connection • treat customers how they want to be treated • welcome your customer with a friendly greeting • approach your customer to create a welcoming interaction • simply your customers needs by providing unparalleled service • to surprise delight customers by always giving more than expected • ...
Xantaro crossword 2025-05-08
Across
- Facility providing remote monitoring and management of network systems 24/7.
- Outdoor enclosure housing network equipment for telecom service delivery.
- Protecting data and infrastructure from cyber threats and unauthorised access.
- The combining of two or more telecom networks into one unified system.
- Finnish company known for telecom equipment and mobile phone manufacturing.
Down
- Refers to high-speed communication using light signals through fibre cables.
- The part of a telecom network connecting the customer to the service provider.
- Facility used to store and manage large volumes of digital data.
- Software designed to manage, monitor, and optimise telecommunications infrastructure.
- Outsourced service for monitoring and defending network security in real time.
- Telecom equipment company, known for routers and switches, headquartered in California.
- Fundamental communication protocol used for routing data across networks.
12 Clues: Facility used to store and manage large volumes of digital data. • The combining of two or more telecom networks into one unified system. • Outdoor enclosure housing network equipment for telecom service delivery. • Fundamental communication protocol used for routing data across networks. • ...
Entrepreneur Crossword Puzzle 2025-09-05
Across
- The size, sum, or amount of countable or measurable products, expressed as a numerical value.
- One who purchases a product or service.
- Customers desire for a product or service.
- The goals, purpose, and work a business hopes to accomplish.
- Someone who organizes, manages and takes on the risk of starting a new business.
- Work done for pay that benefits someone else.
- Money that is made/lost in a business after all costs and expenses are paid.
Down
- Someone who provides money or resources for a business, with the expectation or financial return or other gain.
- Something produced or manufactured to be sold; a good.
- In the US, a business containing fewer than 500 employees.
- The act of being an entrepreneur and creating a business.
- Placing a number value/worth on a product.
12 Clues: One who purchases a product or service. • Customers desire for a product or service. • Placing a number value/worth on a product. • The act of being an entrepreneur and creating a business. • Work done for pay that benefits someone else. • In the US, a business containing fewer than 500 employees. • ...
Marketing 2025-04-04
11 Clues: purpose • on computer • to know, be aware of • a person that buys things • a name of a famous company • to give something for money • to take something for money • a point you focus on and hit • a thing a company/factory makes • a way to sell a product/service • touch the button on the computer
The 6's to WOW! Customers 2024-05-04
Across
- guide your customers through an experience tailored to their needs
- create a connection
- aski questions to understand the customer's storage needs and experience
- simply your customers needs by providing unparalleled service
Down
- rule treat customers how they want to be treated
- approach your customer to create a welcoming interaction
- welcome your customer with a friendly greeting
- to suprise delight customers by always giving more than expected
8 Clues: create a connection • welcome your customer with a friendly greeting • rule treat customers how they want to be treated • approach your customer to create a welcoming interaction • simply your customers needs by providing unparalleled service • to suprise delight customers by always giving more than expected • ...
Ch 13.1 2018-01-04
Across
- A group of customers who share common wants and needs
- The point at which total revenues, or sales, equal total costs and expenses of making and distributing a product or service
- A pathway to direct products to consumers
- Distribution involving one or more intermediaries
Down
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, whatever they are
- Distribution of goods or services from the producer directly to the customer
- A strategy to build customer relations
- The four main elements of marketing, also called the four Ps:product, place, price, and promotion. It sometimes includes a fifth P, for people.
8 Clues: A strategy to build customer relations • A pathway to direct products to consumers • Distribution involving one or more intermediaries • A group of customers who share common wants and needs • Distribution of goods or services from the producer directly to the customer • ...
Chapter 13.1 Key Terms Created by: Shaun Myers 2015-01-09
Across
- A strategy to build customer relation.
- Distribution involving one or more intermediaries.
- The process of creating, promoting, and presenting a product or service to meet the wants and needs of customers.
Down
- A pathway to direct products to consumers.
- Distribution of goods or services from the producer directly to the customer.
- the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
- A group of customers that share common wants and needs.
- The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people.
8 Clues: A strategy to build customer relation. • A pathway to direct products to consumers. • Distribution involving one or more intermediaries. • A group of customers that share common wants and needs. • Distribution of goods or services from the producer directly to the customer. • ...
9 Weeks Exam 2023-03-06
Across
- a persuasive speech prepared to entice a potential customer to purchase a service or good
- believing that one can accomplish anything with hard work
- a fixed payment amount provided to a full-time employee
- one's ability to act to work toward achieving a goal
- trusting one's self, goals and progress.
- an individual hired by a company and compensated for their work
- fees paid for the use of a brand name or image.
- the amount of financial gain from a business
Down
- an individual with an interest in a business
- the group of customers a company chooses to market its products and services
- a calculation used to make projections about a company's future performance.
- non-cash compensations offered to employees in place of or in addition to a lower salary
- an intangible service or skill that is performed
- an investor who provides funding to a business for a stake in the business in return
- the individuals that own the business
15 Clues: the individuals that own the business • trusting one's self, goals and progress. • an individual with an interest in a business • the amount of financial gain from a business • fees paid for the use of a brand name or image. • an intangible service or skill that is performed • one's ability to act to work toward achieving a goal • ...
Expert Builder 2022 -All Rounder's Think Tank 2022-04-26
Across
- This is known as a Mobile Wallet Social- Media Hybrid
- This department handles outstanding dividends for public shareholders
- This unique number is assigned to customer’s account profile and needed to register for Republic Online
- Limit for this convenient cash withdrawal service is $1,500
- The number of RBEC Territories
- Contact this unit to query duplication of credit card payments via online banking
- This product was recently added as a utility to our Online Banking list of payees
Down
- Wires are facilitated via online banking to same_ account
- Tag line for our 2021-2023 Strategic Plan
- Bank without service fees, easy and convenient with this account
- This code allows customers to view their statements via online banking
- The number of our core service elements
- Principal and Interest payments on loans are accepted via online banking but customers are unable to _ _ their loan online
- Incoming feedback that is arbitrated by the Customer Care Unit
- The accronym for the portal used to log actionable queries between departments
15 Clues: The number of RBEC Territories • The number of our core service elements • Tag line for our 2021-2023 Strategic Plan • This is known as a Mobile Wallet Social- Media Hybrid • Wires are facilitated via online banking to same_ account • Limit for this convenient cash withdrawal service is $1,500 • Incoming feedback that is arbitrated by the Customer Care Unit • ...
Intro to Entrepreneurship 2025-09-04
Across
- The money a business brings in before expenses.
- A commercial enterprise or organization.
- The potential for loss or failure in a business venture.
- Goods or items that are sold.
- The person or organization that purchases a product or service.
- Money or assets used to start or operate a business.
- What an entrepreneur hopes to gain, such as financial profit or personal satisfaction, for taking a risk.
- The amount of money exchanged for a product or service.
- The idea or fundamental purpose behind a business.
Down
- The person who uses the final product or service.
- The financial gain from a business after all expenses are subtracted from revenue.
- Intangible activities or benefits a business provides to its customers.
- A detailed summary of a business idea on a single page, focusing on key problem-solution pairs.
- An individual who creates and manages a new business, taking on financial risk in the hope of profit.
- The state of not having enough of something to satisfy all wants.
15 Clues: Goods or items that are sold. • A commercial enterprise or organization. • The money a business brings in before expenses. • The person who uses the final product or service. • The idea or fundamental purpose behind a business. • Money or assets used to start or operate a business. • The amount of money exchanged for a product or service. • ...
Ag Vocab 2023-05-09
Across
- Several people own shares of the business and receive payments of excess money
- water vapor produced by plants
- Legal entity separate from its owners.
- Charge for product or service
- Owned by two people split 50/50
- Owned by one individual.
- change from gas to liquid
- A good or service offered to a customer
- Advertising and selling of your product
- the process of developing,promoting, and distributing products to satisfy customers’ needs and wants
- change from solid to liquid
Down
- movement of water through earth materials
- taking a product to market and accepting the price offered
- A person who publicly supports or recommends a particular cause or policy.
- Things you own
- change from liquid to solid
- Someone who benefits from or buys the products raised by the producers
- A person such as a farmer who is raising livestock or growing crops.
- change from liquid to gas
- Distribution methods from you to consumer
20 Clues: Things you own • Owned by one individual. • change from liquid to gas • change from gas to liquid • change from liquid to solid • change from solid to liquid • Charge for product or service • water vapor produced by plants • Owned by two people split 50/50 • Legal entity separate from its owners. • A good or service offered to a customer • Advertising and selling of your product • ...
Hospitality and Tourism Terms 2024-10-27
Across
- Management Coordination of travel logistics for individuals or groups
- Promotion Activities to increase sales through specific offers
- Service Personalized assistance to guests in hotels
- Management The study of the hospitality industry
- The business of providing services to travelers
- Arts The art of preparing and cooking food
- Systems Tools used to book accommodations or services
- Relations The practice of managing guest experiences
- Desk Operations Management of guest services at a hotel
- The management of cleaning and maintenance in hospitality
Down
- Strategy A plan for reaching potential customers
- Assurance Ensuring that products and services meet standards
- Practices that support ecological balance
- Service The assistance and advice provided to customers
- Package A bundle of travel services sold together
- The process of creating a unique image for a product
- Management Pricing strategies to maximize revenue
- Marketing Promoting a location to attract visitors
- Planning The process of coordinating all aspects of an event
- Safety Practices that prevent foodborne illness
20 Clues: Practices that support ecological balance • Arts The art of preparing and cooking food • The business of providing services to travelers • Safety Practices that prevent foodborne illness • Strategy A plan for reaching potential customers • Management The study of the hospitality industry • Package A bundle of travel services sold together • ...
Market Research Process - Chpt 4 2024-11-05
Across
- used to identify purchasing behavioral patterns of customers.
- Businesses study the unique needs and wants of people in geographic areas to create and market products to meet consumer demands. It helps entrepreneurs divide a target market based on customer location.
- The goal of this is to discover where, how, and with whom a business will be most profitable when selling.
Down
- Housing, age, education, ethnicity, gender, occupation, marital status, and other characteristics are used in this, the division of a market using statistical data.
- a report portraying details about a typical customer. It captures geographic, demographic, psychographic, and behavioral characteristics.
- or the lifestyle analysis of customer values, attitudes, and preferences, assists marketers in predictingpsychological influences and purchasing priorities.
- is the percentage of the market for a product or service that a company suppliesmarketing the process or technique of promoting, selling, and distributing a product or service. The function of this in an entrepreneurial venture is an important one—it defines customers’ wants and needs and delivers goods and services to fulfill those needs.
- used to narrow a market into small, specific groups. The process of this divides a market into categories based on common characteristics.
- is a business tool that evaluates a company’s strengths, weaknesses, opportunities, and threats.
- the specific group of people they will sell to. They can be grouped by age, behavior, geographic location, or other factors.
- process or technique of promoting, selling, and distributing a productor service. The function of marketing in an entrepreneurial venture is an importantone — it defines customers’ wants and needs and delivers goods and services to fulfillthose needs.
11 Clues: used to identify purchasing behavioral patterns of customers. • is a business tool that evaluates a company’s strengths, weaknesses, opportunities, and threats. • The goal of this is to discover where, how, and with whom a business will be most profitable when selling. • ...
Bus. of Retail Final (2nd) 2024-05-14
Across
- Which communication style uses sarcasm to hide their true feelings?
- When is it appropriate to conduct a SWOT analysis?
- Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?
- The group of customers a business seeks to attract who have specific, similar needs
- What component of a marketing plan would be the most useful to evaluate a businesses' current situation and where that business stands in comparison to its competitors?
- Providing quick and efficient service to all customers.
- When the customer is talking and you show them that you are listening by maintaining eye contact, showing interest, and not interrupting.
Down
- Coca Cola test markets New Coke by conducting taste testing in focus groups. What marketing function did they implement?
- ____________includes the location and methods used to make the product available to the consumer.
- To be able to lessen or lower a customer’s anger.
- The process of planning, pricing, promoting, selling, and distributing products to satisfy customers' wants and needs.
- The ability of employees to take care of customers’ needs and make sure they are satisfied with a service or product.
- the amount the customer will pay for the product. The value of money or its equivalent placed on a good or service.
- Transportation, storage, and inventory control are activities of which marketing function?
- Transportation, storage, and inventory control are activities of which marketing function?
- A ____________is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.
- What is the conflict resolution strategy where you ignore that there may be a conflict?
- An employee that is able to be respectful, calm, friendly, and use formal language with customers.
- What are struggles that can arise during an active disagreement of opinions and interests?
- Which conflict resolution strategy is best used when quick decisive action is needed?
20 Clues: To be able to lessen or lower a customer’s anger. • When is it appropriate to conduct a SWOT analysis? • Providing quick and efficient service to all customers. • Which communication style uses sarcasm to hide their true feelings? • The group of customers a business seeks to attract who have specific, similar needs • ...
Delivery 2023-12-15
Across
- total amount of a specific good or service
- items, articles, products or commodities that customers purchase from companies.
- suitable or agreeable to the needs or purpose
- a person's regular occupation, profession, or trade.
- helpful information or criticism for improve
Down
- someone who buys something
- transport goods or services
- intangible, value-added activities that a company provides to its customers.
- a pleasant feeling that you get when you receive something you wanted
9 Clues: someone who buys something • transport goods or services • total amount of a specific good or service • helpful information or criticism for improve • suitable or agreeable to the needs or purpose • a person's regular occupation, profession, or trade. • a pleasant feeling that you get when you receive something you wanted • ...
UNMH Orientation Crossword 2023-12-05
Across
- UNMH is the only ______ hospital in the state.
- Our standards are called _______ of Excellence.
- Practice ______ for excellent customer service!
Down
- First name of UNMH's CEO
- Our organizational _______ are People, Service, Quality, Finance, and Growth.
- UNMH is the state's only Level 1 _______ Center.
- Code Pink is called in the event a _____ is missing.
- Code for fire or smoke.
- In case of an emergency, I should contact Security _____ activating 911.
9 Clues: Code for fire or smoke. • First name of UNMH's CEO • UNMH is the only ______ hospital in the state. • Our standards are called _______ of Excellence. • Practice ______ for excellent customer service! • UNMH is the state's only Level 1 _______ Center. • Code Pink is called in the event a _____ is missing. • ...
Service Level Management (SLM) 2024-09-09
Across
- SLM process involves creating, negotiating, and monitoring ________.
- SLM aims to ensure services meet __________ expectations
- Document describing service performance standards.
- A key performance metric used to measure service quality.
- This term describes fixing issues within agreed timeframes.
Down
- A downtime event can cause a breach in this.
- A team responsible for maintaining system uptime.
- Report generated to show compliance with SLAs.
- Agreement on services between a provider and a client
- The process of improving services based on analysis.
10 Clues: A downtime event can cause a breach in this. • Report generated to show compliance with SLAs. • A team responsible for maintaining system uptime. • Document describing service performance standards. • The process of improving services based on analysis. • Agreement on services between a provider and a client • SLM aims to ensure services meet __________ expectations • ...
Small Business Vocabulary 2023-01-08
Across
- amount of time and money willing to lose
- fee paid to an employee for completing a task
- an intangible skill or service performed for fee
- protects brand names logos and business names
- a new idea or product or method
- the amount of financial gain from a business
- costs that remain the same no matter what
- a tangible item a business owns
- statistical data about population in a group
- to tackle goals with courage and perseverance
- familiarity with a product
- a calculation of monthly cash flow
Down
- trusting your goals self and progress
- assets to liabilities plus owner equity
- cost to get a new customer
- turning your ideas into action
- details revenue and expenses
- the amount of money charged for goods or services
- the expenses to run a business day to day
- fixed payment provided to full time employees
- goods a business owns with the purpose to sell
- the amount of money owed to an entity
22 Clues: cost to get a new customer • familiarity with a product • details revenue and expenses • turning your ideas into action • a new idea or product or method • a tangible item a business owns • a calculation of monthly cash flow • trusting your goals self and progress • the amount of money owed to an entity • assets to liabilities plus owner equity • ...
Week 5 Crossword 2023-12-26
Across
- Terms for a shortage correction order over $100 are ____ Due.
- We do not actively _____ to expedite a shipment with the manufacturer.
- A Correction Order is a _______ order.
- Pro Forma invoices are sent __________ an order ships.
- ORQ stands for Order _____ Quantity.
- Abbreviation for will advise.
- The service order report is found on the __________.
- Purchase Agreement Letter
- Quote _____ accounts are marked with an *.
- CR Holds are worked by the ____ Accounts team.
- OA stands for
- ATS stands for available to _______.
Down
- Product on ______ screen shows Mouser's order with the manufacturer.
- EAU stands for
- Revised POs are saved to the orders ______ folder.
- A ________ order should be entered anytime a Correction Order is processed.
- Always remove ________ communication before sending emails to customers.
- No___________ is a phrase that we do not use with customers.
- The first thing we offer to improve a backorder is to _____ to an in stock part.
- Mouser's standard return policy: parts can be returned within 30 _______.
20 Clues: OA stands for • EAU stands for • Purchase Agreement Letter • Abbreviation for will advise. • ORQ stands for Order _____ Quantity. • ATS stands for available to _______. • A Correction Order is a _______ order. • Quote _____ accounts are marked with an *. • CR Holds are worked by the ____ Accounts team. • Revised POs are saved to the orders ______ folder. • ...
FRONT END RECOGNITION 2024-07-21
Across
- self checkout register
- 1 year hassle free returns and 6 months no interest on +299 purchases
- a safety tool used to protect your eyes
- remembering to check the bottom of the basket
- remembering to look in side containers always when checking out
- likely to shop again
- a tool used to measure
- a reward given to recognize one of home depots core values
- a safety tool use to open boxes
- the corner
Down
- paint exclusive to the home depot
- bought online pick up instore
- a safety tool used to protect your hands
- attention associates:
- on shelf availability
- when two products look alike but are not alike
- an associate who is responsible for checking out customers
- likely to pick up again
- remembering to touch all product during checkout
- an associate who picks online orders and deliveries
- found in service connect when a customer wants a service or installation
- remembering to check out the merchandise in the customers hands
- greet engage thank
23 Clues: the corner • greet engage thank • likely to shop again • attention associates: • on shelf availability • self checkout register • a tool used to measure • likely to pick up again • bought online pick up instore • a safety tool use to open boxes • paint exclusive to the home depot • a safety tool used to protect your eyes • a safety tool used to protect your hands • ...
Business and Trade 2024-07-08
Across
- The desire for a product or service.
- A person who buys goods or services.
- The money a business makes after expenses.
- The exchange of goods or services for money.
- The process of promoting and selling products or services.
- Other businesses that sell similar products or services.
- A symbol or design that represents a company.
- A person who starts their own business.
- Spending money to earn more money.
- A plan for how to spend money.
Down
- A place where goods are sold.
- A new idea or method.
- The total income a business makes from sales.
- A person who works for a company.
- The amount of a product available.
- Something that is made or grown to be sold.
- The goods and materials a business has in stock.
- The costs a business has to pay.
- An activity that fulfills a need or want.
- The name, design, or symbol that identifies a company’s products or services.
20 Clues: A new idea or method. • A place where goods are sold. • A plan for how to spend money. • The costs a business has to pay. • A person who works for a company. • The amount of a product available. • Spending money to earn more money. • The desire for a product or service. • A person who buys goods or services. • A person who starts their own business. • ...
QARA Week 2025- Think Differently 2025-11-07
Across
- If it’s not this, it didn’t happen.
- Training outcome measured by objective evidence.
- Requires service records including device name and service details.
- Proactive approach to insulate business from quality issues.
- Documented evaluation of compliance with standards.
- Used to monitor training system effectiveness.
- Acronym for a quality incident.
- System used to submit QI cases and manage documentation.
- Must be completed prior to performing a task.
- Requires approval from Legal Manufacturer before use.
Down
- Materials used to promote products and educate on disease states.
- Facility requiring temperature mapping and audits.
- Must be reported within 1 business day of awareness.
- Must include first initial, last name, and date; legally binding.
- Can be internal, external, or customer-initiated audit.
- Action taken to reduce health risks or regulatory noncompliance.
- Must be evaluated and approved before onboarding.
- Systematic approach to investigate, correct, and prevent quality issues.
- Requires approval from Quality Team for market customization.
- Requires adequate investigation and may lead to CAPA.
20 Clues: Acronym for a quality incident. • If it’s not this, it didn’t happen. • Must be completed prior to performing a task. • Used to monitor training system effectiveness. • Training outcome measured by objective evidence. • Must be evaluated and approved before onboarding. • Facility requiring temperature mapping and audits. • ...
Marketing Business Enterprise Chapter 6 2022-03-07
Across
- Purchase decisions based on the logical reasoning of customers.
- The coordination of manufacturers, suppliers, and retailers working together to meet a customer need for a product or service.
- Paid form of communication sent out by a business about a product or service.
- Any means of communication that reaches very large numbers of people.
- A distribution channel that uses intermediaries, such as agents and wholesalers, to move products between the manufacturer and the consumer.
- Moves the product directly from the manufacturer to the consumer.
Down
- Purchase decisions based on the desire to have a specific product or service.
- Important Component of Supply Chain Management that involves the locations and methods used to make products and services available to customers.
- The act of establishing a favorable relationship with customers and the general public.
- Using the phone to market your product or service.
- A written statement meant to inform the media of an event or product.
- The act of offering an incentive to customers in order to increase sales.
- Direct communication between a prospective buyer and a sales representative in which the sales representative attempts to influence the prospective buyer in a purchase situation.
- Involves the use of visual media to promote, sell, and distribute a product, or service to a targeted audience.
- A refund is offered to people who purchase a product.
- form of communication that calls attention to your business through media coverage.
16 Clues: Using the phone to market your product or service. • A refund is offered to people who purchase a product. • Purchase decisions based on the logical reasoning of customers. • Moves the product directly from the manufacturer to the consumer. • A written statement meant to inform the media of an event or product. • ...
National Customer Services Week 2019-09-27
Across
- Support or assist others
- Stick to Pipkins
- Not asking security questions will result in this
- Exchange information
- Make sure to promote this
- Customer Service Workers
- Can help with benefit questions and problems
- Sometimes these can be protected, and sometimes very old
- When winter comes we see them out on the roads
Down
- Parking pass for the disabled
- The voice of DCC
- Makes the dreamwork
- ...Do It Online
- Team responsible for keeping the County tidy
- Collection of items
- Take five
- Neighbourhood workers reducing anti social behaviour and crime
- Another word for recycling centre
18 Clues: Take five • ...Do It Online • The voice of DCC • Stick to Pipkins • Makes the dreamwork • Collection of items • Exchange information • Support or assist others • Customer Service Workers • Make sure to promote this • Parking pass for the disabled • Another word for recycling centre • Team responsible for keeping the County tidy • Can help with benefit questions and problems • ...
Eat, Sleep, WSH - EVERYTHING WSH 2023-07-13
Across
- another product we offer
- Team who calls out new jobs
- Person who does the measurements
- First step in Customer's Journey after Media
- Another product we offer
- Total number of branches
- Name of one of our window vendors
- WSH Color
- the obvious best team here
- The Best Team Lead of all
Down
- place our director worked prior to here
- One product we offer
- What comes before Scheduling installation
- what kind of car does BJ drive
- Manager who has been here the longest
- first ever branch
- in charge of customer service team
- Whats comes after Scheduling
- Next Branch coming soon
19 Clues: WSH Color • first ever branch • One product we offer • Next Branch coming soon • another product we offer • Another product we offer • Total number of branches • The Best Team Lead of all • the obvious best team here • Team who calls out new jobs • Whats comes after Scheduling • what kind of car does BJ drive • Person who does the measurements • Name of one of our window vendors • ...
BCSS - TRANSFORMATION-2 2024-11-14
Across
- Service Delivery Program that is created to simplify the life of practitioners
- The very best
- Change in form, appearance, nature, or character
- The action or process of trying out new ideas, methods, or activities
Down
- To work jointly with others or together especially in an intellectual endeavor
- Service Delivery Program that is created to have one common & simplified CD&D platform to deliver SW, across SA portfolios, from SWGW to customer environments
- The state of owning something
- Service Delivery Program that intakes requests originating across MA & SDU and converts the manual steps to operate automatically
- The collection of shared beliefs, values, behaviors, and practices that define a group
- Service Delivery Program that aims to deliver remote activities as scope based, with ownership of the scope outcome
10 Clues: The very best • The state of owning something • Change in form, appearance, nature, or character • The action or process of trying out new ideas, methods, or activities • To work jointly with others or together especially in an intellectual endeavor • Service Delivery Program that is created to simplify the life of practitioners • ...
Entrepreneur Crossword Puzzle 2025-09-05
Across
- The size, sum, or amount of countable or measurable products, expressed as a numerical value.
- One who purchases a product or service.
- Customers desire for a product or service.
- The goals, purpose, and work a business hopes to accomplish.
- Someone who organizes, manages and takes on the risk of starting a new business.
- Work done for pay that benefits someone else.
- Money that is made/lost in a business after all costs and expenses are paid.
Down
- Someone who provides money or resources for a business, with the expectation or financial return or other gain.
- Something produced or manufactured to be sold; a good.
- In the US, a business containing fewer than 500 employees.
- The act of being an entrepreneur and creating a business.
- Placing a number value/worth on a product.
12 Clues: One who purchases a product or service. • Customers desire for a product or service. • Placing a number value/worth on a product. • The act of being an entrepreneur and creating a business. • Work done for pay that benefits someone else. • In the US, a business containing fewer than 500 employees. • ...
Key Terms Ch#14 2015-04-29
Across
- A method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer´s or a customer´s demand.
- Seek to align supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand related plans of action prior to actual customer purchasing behavior.
- A highly integrated process, often requiring persons from multiple companies and multiple functions to come together and coordinate to create customer satisfaction at a given place and time.
- Concerned with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process.
- A production method whereby products are not made until an order is placed by the customer; products are made according to customer specifications.
- An inventory control system that manages the replenishment of goods from the manufacturer to the final consumer.
- A distribution technique that includes any kind of product or service that can be distributed electronically, whether over traditional forms such as fiber-optic cable or through satellite transmission of electronic signals.
- Includes the group of activities that facilitates the joint development and marketing of new offering among a group of supply chain partner firms.
- A method of moving inventory into, within, and out of the warehouse.
- Presents a multi-company, unified response system to the customer whenever complaints, concerns, questions, or comments are voiced.
- A management system that coordinates and integrates all of the activities performed by supply chain members into a seamless process, from the source to the point of consuption, resulting in enhanced customer and economic value.
Down
- Bundles of the interconnected activities that stretch across firms in the supply chain.
- Closely related to the manufacturing flow management process and contains several characteristics that parallel the customer relationship management process.
- A process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials at the precise time they are needed on the production line.
- A real-time inventory system that triggers shipments only when a good is sold to the end user.
- An inventory control system that manages the replenishment of raw materials, supplies, and components from the supplier to the manufacturer.
- Allows companies to prioritize their marketing focus on different customer groups according to each groups´s long-term value to the company or supply chain.
- The connected chain of all of the business entities, both internal and external to the company, that perform or support the logistics function.
- Information technology that replaces the paper documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmission of the needed information flow, streamline operations, and increase the speed and accurancy of information transmission.
- Enables firms to manage volumes of returned product efficiently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain.
- An entirely group of individuals who orchestrate the movement of goods, services, and information from the source to the consumer.
- The link that connects all the loistics functions of the supply chai.
- The process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption.
- A system whereby orders are entered into the supply chain and filled.
- When multiple firms in a supply chain coordinate their actvities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer.
- A manufacturer´s or supplier´s use of an independent third party to manage an entire function of the logistics system, such as transportation, warehousing, or order processing.
26 Clues: A method of moving inventory into, within, and out of the warehouse. • The link that connects all the loistics functions of the supply chai. • A system whereby orders are entered into the supply chain and filled. • Bundles of the interconnected activities that stretch across firms in the supply chain. • ...
Customer Advocacy 2020-09-29
Across
- were you leave notes
- WA Government assistance
- Victoria Government Grant
- Bulk energy infrastructure
- how we talk to customers
- intranet
- power
- to offer help
- what’s owing
- tips and tricks
- transfer outstanding
- get consent
- hard times
- reactivate or top up we need one
Down
- The industry we work in
- usage
- P01 or P02
- positive account balance
- extra benefits
- Payment method
- to find out more visit
- Local help for our customers
- provides concession and rebates
- NSW Government Assistance
- support chat
- natural or bottled
- helpful updates
- Approved by DOCS
- support
29 Clues: usage • power • support • intranet • P01 or P02 • hard times • get consent • what’s owing • support chat • to offer help • extra benefits • Payment method • tips and tricks • helpful updates • Approved by DOCS • natural or bottled • were you leave notes • transfer outstanding • to find out more visit • The industry we work in • positive account balance • WA Government assistance • how we talk to customers • ...
Customer Support 2021-11-17
Across
- Replaced Zendesk
- When a restaurant stops taking orders for just a few hours or until the end of the day
- When someone calls a Driver asking for their personal login information
- Patrice Antoine is our representative from this department
- What all of our Drivers are
- The people in charge of onboarding Drivers and making sure they adhere to their contracts
- When a charge was not made by the customer themselves
- Where your refreshers are sent from every month
- When food has to be cooked again
Down
- What agents should be doing when a restaurant complains about their tablet not working
- The folks in charge of setting up redeliveries
- Our communication platform
- Compensation put back on a customer's card
- Associate Manager of Customer Support Jordan's last name
- Replaced Ujet
- Empathy and Taking Ownership
- The first step above agents in the hierarchy
- Often required for a special request
- Who recommends orders to drivers
- Senior Manager of Customer Support
- The customers do this on our app or website
- Compensation put directly on a customers account
- The website that houses many resources
- The colorful-haired Associate Manager of Customer Support
24 Clues: Replaced Ujet • Replaced Zendesk • Our communication platform • What all of our Drivers are • Empathy and Taking Ownership • Who recommends orders to drivers • When food has to be cooked again • Senior Manager of Customer Support • Often required for a special request • The website that houses many resources • Compensation put back on a customer's card • ...
Customer Needs 2024-09-24
Across
- Actively involving clients in the process, ensuring they feel heard, valued, and part of the solution.
- Offering services that deliver more than what the client expects in terms of quality and cost-benefit.
- Completing tasks and projects within agreed deadlines, ensuring clients meet their own timelines.
- Delivering the highest standards of work to ensure clients receive exceptional results.
- Providing tailored answers to the client’s specific needs and challenges, solving problems efficiently.
- Providing solutions in a timely and cost-effective manner, saving the client both time and resources.
- Being dependable and delivering on promises, so clients know they can count on us every time.
- Reacting quickly to client inquiries, concerns, and feedback to maintain a smooth and efficient working relationship.
- Ensuring that the client feels their expectations have been met or exceeded through excellent service and results.
- Being open about processes, pricing, and expectations, ensuring clients always know what to expect.
- Keeping clients informed, listening to their feedback, and ensuring clear, consistent dialogue throughout the process.
Down
- Bringing specialized knowledge and skills to provide the highest quality service and advice to clients.
- Adapting to changes and customizing our services to fit the evolving needs of the client.
- Tailoring services to meet the unique needs, preferences, and requirements of each individual client.
- Delivering measurable, positive outcomes that align with the client's objectives and expectations.
- Introducing new ideas, tools, or methods to solve client problems in fresh, effective ways.
- Working closely with clients to ensure their input is valued and integrated into the solutions we provide.
- Building a relationship where clients feel confident in our abilities, integrity, and commitment to their success.
- Offering continuous assistance to address client concerns, resolve issues, and help them achieve their goals.
- Making it easy for clients to engage with us, from smooth processes to hassle-free service delivery.
20 Clues: Delivering the highest standards of work to ensure clients receive exceptional results. • Adapting to changes and customizing our services to fit the evolving needs of the client. • Introducing new ideas, tools, or methods to solve client problems in fresh, effective ways. • ...
Customer Operations 2024-11-04
Across
- Who says "no coffee no workee"
- Drove a tractor at the age of 7
- President of the fishing club in H.S.
- The way Oracle works
- Advocates for Pit Bulls
- Goes to Texas and South Dakota every year
- Creates really good meringue pies.
- Pat has this on her bucket list of places to visit
- Their favorite kind of music is old school punk.
- Pricing Tool
- Where tracking numbers live
- Purple is the color of this company
- Adrian's great, great grandfather was a colonel on the behalf of the crown against the independence of this country
Down
- Rachel lived here with a friend for 3 months
- Dream job is to chase tornados
- Double check your work for this
- traveled the United States and Canada in a motorhome for 3 months one summer
- Attended the University of Wyoming
- Operation ____ is the Fusion project
- This is our campaign in Q4
- Std Op Prcd (abrv)
- Wanted to work on Broadway in theater
22 Clues: Pricing Tool • Std Op Prcd (abrv) • The way Oracle works • Advocates for Pit Bulls • This is our campaign in Q4 • Where tracking numbers live • Dream job is to chase tornados • Who says "no coffee no workee" • Double check your work for this • Drove a tractor at the age of 7 • Attended the University of Wyoming • Creates really good meringue pies. • ...
Customer Care 2025-04-24
20 Clues: – Sint • – Kunde • – Klage • – Nervøs • – Høflig • – Tillit • – Sjenert • – Avbryte • – Fornøyd • – Skylde på • – Forsiktig • – Selvtillit • – Utfordring • – Usikkerhet • – Frustrasjon • – Tålmodighet • – Kundeservice • – Misforståelse • – Kommunikasjon • – Å være profesjonell
Customer Crossword 2022-04-27
Across
- grande triple nonfat latte
- grande nonfat chai latte & grande nonfat iced chai latte
- grande 1 pump vanilla london fog tea latte & grande triple 1 pump vanilla latte
- venti green iced tea w/ strawberry acai base
- venti blonde cappuccino or venti honey citrus mint tea
- modified grande brown sugar shaken espresso
- grande pike w/ cream
- tall dark shared as a couple
- venti mango dragonfruit refresher & venti pike
- 2 venti long shot americanos w/ light cream
- doppio espresso & venti ice water
- grande lactose free peach tranquility latte
- venti shaken espresso w/ toffee nut & oat milk
- grande strawberry acai lemonade
- venti decaf americano w/ almond milk
- short lactose free extra hot no foam latte
Down
- tall 1 pump vanilla almond milk latte w/ cinnamon steamed in
- grande unsweetened iced coffee with almond milk
- tall dark w/ milk & sugar
- short blonde & grande london fog tea latte
- venti 4 pump chai 3 pump sugar-free vanilla chai latte
- tall dark w/ oat milk for here
- 2 venti blondes w/ cream & cream o/s & venti ice water
- tall dark w/ cream & 1 peppermint
- grande decaf pike pour over
- grande almond milk caramel macchiato w/ cinnamon steamed in
- grande 13 scoop matcha tea latte
- tall blonde w/ cream & warmed coffee cake
- venti 18 pump raspberry green iced tea w/ no water & light ice
- grande dry cappuccino w/ 2 raw sugars
- tall komodo dragon pour over w/ cream o/s
31 Clues: grande pike w/ cream • tall dark w/ milk & sugar • grande triple nonfat latte • grande decaf pike pour over • tall dark shared as a couple • tall dark w/ oat milk for here • grande strawberry acai lemonade • grande 13 scoop matcha tea latte • tall dark w/ cream & 1 peppermint • doppio espresso & venti ice water • venti decaf americano w/ almond milk • ...
Customer Talks 2025-11-14
Across
- Default Service Call
- A form that includes description price and quantities of services or goods rendered.
- Word used to describe the different categories of speeds all in one "box"
- Acronym for email billing
- To place or fix in position ready for use.
- Used to connect devices connected in the network to the internet.
- In SMX, red operating status
- Process of digging and covering a cable.
- A service that allows cx's the option of automated payments.
- This feature allows cx to view their information at their convenience.
- Status we can confidently schedule a cx on.
- Electronically transfers money from banks.
- Activate - New Home
- Voice over IP
- Discount
- MONTH A discount usually given in the beginning
Down
- A 4-digit identifier
- Main filter we use to look at cx's transaction history
- The number of days it takes to port a phone number.
- Activate - Temp
- Charge for an extender.
- To adjust the cost based on actual usage.
- A service team that provides registered users help and advice about their products.
- A networking device that connects two or more IP networks or subnetworks.
- 300mbps, 600mbps, 1 Gig
- Out of grant area
- Failure to pay resulting in termination of service.
- Rectangle item issued by a financial institution.
- Disconnection from a network without abrupt termination.
- POSTPAID The only amount we pay attention to on the aging tab in BH
- A must for all interactions with cx's for details.
31 Clues: Discount • Voice over IP • Activate - Temp • Out of grant area • Activate - New Home • A 4-digit identifier • Default Service Call • Charge for an extender. • 300mbps, 600mbps, 1 Gig • Acronym for email billing • In SMX, red operating status • Process of digging and covering a cable. • To adjust the cost based on actual usage. • To place or fix in position ready for use. • ...
Marketing Chapter 1 Vocabulary 2016-08-30
Across
- Research by businesses that include age, gender, income level, marital status, ethnic background, geographic residence, attitude, lifestyle, and behavior.
- Product, place, price, and promotion. These methods are used to communicate with, and reach an intended market.
- Added benefit to a product in economic terms.
- Obtaining, developing, maintaining, and improving a product in response to market opportunities.
- Having a product or service available at a certain time of year or time of day that is convenient.
- Communication with the consumer that explains the features and benefits of products.
- Changing raw materials into useable goods or putting parts together to make them more useful.
- Includes all businesses that buy products for use in their operations.
- Strengths, weaknesses, opportunities, and threats.
- Gathering information about customers, storing it, and analyzing it.
- To provide customers with the goods and services they want.
- Consists of consumers who purchase goods and services for personal use.
- The end result of a companies hard work and dedication that is used to fulfill a specific need or want a customer has.
- Tangible items that satisfy a person's needs and wants.
Down
- The activity, set of institutions, and process for creating, communicating, delivering, and exchanging offerings that have value to customers, clients, partners and society at large.
- The idea that a business should strive to satisfy the needs and wants of a customer.
- Marketing generates competition which leads to higher quality products and lower prices.
- When businesses break down smaller groups that share similar characteristics.
- Having a product in a convenient place that allows customers to purchase it.
- The recognition of different groups or factions of people who have in common similar needs and the ability to purchase a product.
- The exchange of a product for money.
- Process of deciding how to get the product into the customer's hands.
- An aspect of marketing that combines customer information with customer service and communication.
- Understanding the concepts and strategies used to develop and target different groups.
- Percentage of total sales value generated by all companies that compete in a given market.
- Dictation of how much to charge for services in order to make a profit.
- The effort to inform, persuade, or remind potential and current customers about a business's products and services.
- Intangible items that satisfy a person's needs and wants.
- When a product may have more than one market.
- Groups that are identified for a specific marketing program.
30 Clues: The exchange of a product for money. • Added benefit to a product in economic terms. • When a product may have more than one market. • Strengths, weaknesses, opportunities, and threats. • Tangible items that satisfy a person's needs and wants. • Intangible items that satisfy a person's needs and wants. • To provide customers with the goods and services they want. • ...
Xantaro crossword 2025-05-08
Across
- Software designed to manage, monitor, and optimise telecommunications infrastructure.
- Protecting data and infrastructure from cyber threats and unauthorised access.
- Facility used to store and manage large volumes of digital data.
- Telecom equipment company, known for routers and switches, headquartered in California.
- The combining of two or more telecom networks into one unified system.
- Finnish company known for telecom equipment and mobile phone manufacturing.
- Fundamental communication protocol used for routing data across networks.
Down
- The part of a telecom network connecting the customer to the service provider.
- Refers to high-speed communication using light signals through fibre cables.
- Outdoor enclosure housing network equipment for telecom service delivery.
- Outsourced service for monitoring and defending network security in real time.
- Facility providing remote monitoring and management of network systems 24/7.
12 Clues: Facility used to store and manage large volumes of digital data. • The combining of two or more telecom networks into one unified system. • Outdoor enclosure housing network equipment for telecom service delivery. • Fundamental communication protocol used for routing data across networks. • ...
Economics Vocabulary 2024-05-10
10 Clues: Has a trunk • Flying mammal • Large marsupial • Man's best friend • Likes to chase mice • someone who is buying • someone who makes/sells product • Customer the people who will buy the most • Something physical you can buy to bring home • Something you buy for someone else to do for you
Training Crossword 2022-03-25
Across
- The people we service
- Method of instant direct communication
- Fermented Grape Juice
- Spirit that Ireland is most famous for
- You are allowed an hour long
- Used to log in from home
- Acronym for Company
Down
- George Washington's favorite ingredient
- Era in the early 1900's
- A beverage made from fermented rice
- You are allowed two of these every shift
- Weighs less than water
- Rats favorite snack
- Online platform used to meet and instruct
14 Clues: Rats favorite snack • Acronym for Company • The people we service • Fermented Grape Juice • Weighs less than water • Era in the early 1900's • Used to log in from home • You are allowed an hour long • A beverage made from fermented rice • Method of instant direct communication • Spirit that Ireland is most famous for • George Washington's favorite ingredient • ...
Market Research 2021-11-07
Across
- term for giving out
- process of actively interviewing target clients to identify the feasibility of a new product or a service
- to buy
- a particular group a campaign is aimed at
Down
- describing something's quality in terms of size, appearance, value, and so on
- another word for buyer
- a broad trend in which something is evolving or changing
- another word for assistance
- an item or material that has been created or processed for commercial use
- a group of people who share similar characteristics
10 Clues: to buy • term for giving out • another word for buyer • another word for assistance • a particular group a campaign is aimed at • a group of people who share similar characteristics • a broad trend in which something is evolving or changing • an item or material that has been created or processed for commercial use • ...
New CSS Crossword 2019-06-21
Across
- the last name of the project director
- the acronym for ConEd's billing system
- the acronym for the new billing system
- the street that ConEd headquarters is located
- the type of energy that is not depleted when used
Down
- the email (ending in @ConEd.com) you should use if you have any questions
- the acronym for O&R's billing system
- the acronym for customer service representative
- the borough of NYC in which we provide steam service
- the acronym for this project
10 Clues: the acronym for this project • the acronym for O&R's billing system • the last name of the project director • the acronym for ConEd's billing system • the acronym for the new billing system • the street that ConEd headquarters is located • the acronym for customer service representative • the type of energy that is not depleted when used • ...
CSS 2019-06-20
Across
- the acronym for the new billing system
- the last name of the project director
- the street that ConEd headquarters is located
- the acronym for ConEd's billing system
- the type of energy that is not depleted when used
Down
- the borough of NYC in which we provide steam service
- the name of this project
- the email (ending in @ConEd.com) you should use if you have any questions
- the acronym for O&R's billing system
- the acronym for customer service representative
10 Clues: the name of this project • the acronym for O&R's billing system • the last name of the project director • the acronym for the new billing system • the acronym for ConEd's billing system • the street that ConEd headquarters is located • the acronym for customer service representative • the type of energy that is not depleted when used • ...
E+H AU 2021-09-17
Across
- Non-contact level measurement
- Our biggest customer
- In which industry does CSL fit
- What product do we use to measure moisture
- What does the E stand for in FLEX
- What is the name of a Flow product in the Lean category
- Our technology for converting a measured value to a digital signal
- Name of a digital multi-parameter transmitter
- SPK where we sell the most
- Name of an App that can be used to download documentation
- What anniversary did we celebrate earlier this year
Down
- Self Calibrating temperature sensor
- Hydrostatic Level measurement device
- Who is our Service Supervisor
- One of our Service offerings
- Abbreviation for Swiss Franc
- Manufacturer of optical gas analysers
- E+H cloud based software
- Into which market do we sell the most instrumentation
- Surname of Area C Manager
- Swiss city in which Endress+Hauser is located
- Common name for our new W800
- Name of a tool on My Endress+Hauser that makes finding the best fit instrument easy
23 Clues: Our biggest customer • E+H cloud based software • Surname of Area C Manager • SPK where we sell the most • One of our Service offerings • Abbreviation for Swiss Franc • Common name for our new W800 • Non-contact level measurement • Who is our Service Supervisor • In which industry does CSL fit • What does the E stand for in FLEX • Self Calibrating temperature sensor • ...
terminology 2019-03-14
Across
- allows you to enter some countries
- things you must take in no more than 100ml quantities in a clear plastic bag
- where the passengers and allocated staff are allowed to go.
- where you go to check In
- where you put your hand luggage items in customs to be scanned
- where the public may access
- identification allowing you to fly to different countries
- a type of alphabet spoken in airports
- someone who doesn't show up for their flight
- a passenger
- customer service agent
Down
- the aviation security officer company
- where they store food to go on the plane for a flight
- where passengers who are members of an airline can relax within the airport
- a covered attachment that allows passengers to access the plane
- W in the phonetic alphabet
- passenger service agent
- a flight originating and terminating in the same country
- where the plane takes off and lands
- an animal that sniffs bombs, money and drugs from passengers luggage and bags
20 Clues: a passenger • customer service agent • passenger service agent • where you go to check In • W in the phonetic alphabet • where the public may access • allows you to enter some countries • where the plane takes off and lands • the aviation security officer company • a type of alphabet spoken in airports • someone who doesn't show up for their flight • ...
Parts Parts Parts 2024-08-02
Across
- No one can do this alone
- O'Reilly was founded in nineteen fifty-
- Where tasks and messages are broadcasted
- A part of every shift at Team O'Reilly
- Measures the air/fuel ratio
- not a 2024 inny QC, but an
- Another word for la banda
- Links the steering gear with the steering knuckle
- I hold many things together
- We don't just answer the phone- we
- Where you can view your Payslips and PTO
- What we call our parking lot service
Down
- The 3rd word in The "Main Thing" at O'Reilly
- The level of customer service we strive for
- May also be known as a center support bearing
- Friction surface
- There are 2 one for the engine one for the cabin
- Performed weekly by your Sales Specialist or Manager
- Charges your battery
- Routes electricity from ignition coil to plug
- The attitude we need to help everyone succeed
- An older term for Differential
22 Clues: Friction surface • Charges your battery • No one can do this alone • Another word for la banda • not a 2024 inny QC, but an • Measures the air/fuel ratio • I hold many things together • An older term for Differential • We don't just answer the phone- we • What we call our parking lot service • A part of every shift at Team O'Reilly • O'Reilly was founded in nineteen fifty- • ...
Entrepreneurship 2025-10-23
Across
- | A person who buys goods or services
- | When owners aren’t personally responsible for company debts
- | The process of getting customers interested in a product
- | The costs a business pays to keep running
- | The group of people a business aims to sell to
- | Someone who invests money in new or growing businesses
- | The money left after all costs are paid
- | The chance a business might lose money
- | Something a business makes and sells
- | The total money a business makes from sales
- | A big company that is its own legal entity
- | Creating something new or improving an existing idea
Down
- | A business owned by two or more people
- | Someone who starts and runs their own business
- | A written plan that explains how a business will succeed
- | Finding out what customers want or need
- | Other businesses selling similar products or services
- | Any way of promoting a product or service
- | A business owned and run by one person
- | Work done for others in exchange for payment
20 Clues: | A person who buys goods or services • | Something a business makes and sells • | A business owned by two or more people • | The chance a business might lose money • | A business owned and run by one person • | The money left after all costs are paid • | Finding out what customers want or need • | The costs a business pays to keep running • ...
Marketing Vocab 2025-10-02
Across
- Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
- A specific group of people that companies need for a specific product, like cookbooks are ment for people who like to cook
- how you differentiate yourself from your competitors and how consumers identify and connect with your brand. It’s comprised of the key qualities and values that are synonymous with your company.
- The activity or profession of producing advertisements for commercial products or services.
- The action or process of supplying goods to stores and other businesses that sell to consumers.
- The amount a customer pays and the methods of increasing the value of the products to the customers.
- The process of dealing with or controlling things or people.
- The business function that creates or obtains product services for sale.
- Search Engine Optomization
- A unique group of prospective customers a business wants to serve and their locations.
- The action or process of keeping financial accounts.
Down
- ensures the functions of acquisition, retention, and expansion are aligned to maximize profits within a business.
- The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
- The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
- Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
- The action or business of promoting and selling products or services, including market research and advertising.
- Individuals who purchase products and services to satisfy needs
- Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
- a customer-centric approach that focuses on drawing high-fit customers in as opposed to blasting your message to anyone and everyone.
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
- The management of large amounts of money, especially by governments or large companies.
- semi-fictional representations of your ideal customers
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
23 Clues: Search Engine Optomization • The action or process of keeping financial accounts. • semi-fictional representations of your ideal customers • The process of dealing with or controlling things or people. • Individuals who purchase products and services to satisfy needs • The business function that creates or obtains product services for sale. • ...
Marketing Vocab 2025-10-02
Across
- Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
- A specific group of people that companies need for a specific product, like cookbooks are ment for people who like to cook
- how you differentiate yourself from your competitors and how consumers identify and connect with your brand. It’s comprised of the key qualities and values that are synonymous with your company.
- The activity or profession of producing advertisements for commercial products or services.
- The action or process of supplying goods to stores and other businesses that sell to consumers.
- The amount a customer pays and the methods of increasing the value of the products to the customers.
- The process of dealing with or controlling things or people.
- The business function that creates or obtains product services for sale.
- Search Engine Optomization
- A unique group of prospective customers a business wants to serve and their locations.
- The action or process of keeping financial accounts.
Down
- ensures the functions of acquisition, retention, and expansion are aligned to maximize profits within a business.
- The combination of marketing actions often referred to as product, price, place, and promotion: selling the right product, through appropriate distribution channels, at the right price in relation to other products and for the profitability of the company, with the correct support in terms of advertising, sales force etc.
- The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
- Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
- The action or business of promoting and selling products or services, including market research and advertising.
- Individuals who purchase products and services to satisfy needs
- Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
- a customer-centric approach that focuses on drawing high-fit customers in as opposed to blasting your message to anyone and everyone.
- An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
- The management of large amounts of money, especially by governments or large companies.
- semi-fictional representations of your ideal customers
- The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
23 Clues: Search Engine Optomization • The action or process of keeping financial accounts. • semi-fictional representations of your ideal customers • The process of dealing with or controlling things or people. • Individuals who purchase products and services to satisfy needs • The business function that creates or obtains product services for sale. • ...
Introduction to Marketing 2023-03-16
Across
- A marketer wants to increase its "_____ of customer." It can do this by offering a greater variety to customers, or by creating programs to cross-sell and up-sell to market more products and service to existing customers
- Those customers that are disappointed with the services would switch to other competitors.
- Kao Corp., a deodorant manufacturer, invited teenage girls to make an ad that would encourage other girls to buy the product. This program is an example of customer _______
- A comprehensive plan that uses multiple similar marketing programs that deliver superior values.
- a customer relationship group that has low profitability but this group of customers often visit the similar store.
Down
- total combined customer lifetime values of all of the company’s customers is customer _________
- ___________ marketing concept would emphasize on society,consumers,and company.
- When backed by buying power, wants become _______
- As part of the rapid ________ of today's economy, companies are selling more domestically produced goods in international markets and purchasing more supplies abroad.
- A market ________ is some combination of products, services, information, or experiences provided to consumers to satisfy a need or want.
10 Clues: When backed by buying power, wants become _______ • ___________ marketing concept would emphasize on society,consumers,and company. • Those customers that are disappointed with the services would switch to other competitors. • total combined customer lifetime values of all of the company’s customers is customer _________ • ...
Belong Basics 2020-08-20
7 Clues: Head Office • Word of Mouth • Net Promoter Score • Billing System Of Belong • Internet Service Provider • National Broadband Network • Customer Conversation Framework
marketing vocab 2016-08-29
Across
- Group that identified for a specific marketing program
- Tangible items that satisfy needs and wants
- communication with the customer
- Process of deciding how to get goods into customers hands
- a particular spot
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- People who share similar needs
- Model, brand, or size of an item
- companies percentage total sales generated by companies that compete in that market
- Information about the target market
- Product or service available
- competition pushes companies to be efficient
- Product, place, price, and promotion
Down
- Businesses that buy products for their own use
- assessment that lists and analyzes the companies strength and weakness
- Exchange of a product for money
- Having a product where customers can buy it
- consumers who purchase goods and services for personal use
- Aid or promote well being
- advertising, personal selling, sales promotion, and public relations to attract cust.
- business should strive to satisfy customers' needs and wants
- process of classifying people into even smaller groups
- Strong effect or influence
- Affects the economy and standard of living in countries around the world
- having great customer service and keeping your customers in the loop of things
- institutions and process for creating, communicating, delivering and exchanging offers
- understanding the concepts and strategies to developing ways to select a certain audience
- Intangible items that satisfy needs and wants
- Provides customers with goods and services they want
- Changing raw materials into usable goods
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • Exchange of a product for money • communication with the customer • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
Binatone 2016-05-22
Across
- Customer gives this for good customer service
- Tier 2 that does shipping labels
- What we do when the customer's model isn't in stock
- Boss lady
- Something all agents must maintain an average of 85 or higher
- Out of Warranty, abbr.
- Something all S2G employees must maintain over 6 month cycles
- App that MBP854CONNECT uses
- Where customers can buy all our products
- Mobile phone operating system developed by Apple
- What the S stands for in our monitors
- Your Nova Scotia SME
- New line of Motorola products
- Favorite day of the week
- Feature that is offered through customer's service provider.
- Favorite part of the day
- Smallest Bluetooth earpiece
- Caller ID, abbr.
- Sarah's favorite creature
- Where we sit every day
- Proof of purchase, abbr.
Down
- Canadian version of a zip code
- What we accept for adv exchange, not debit
- what should always be up to date on Connected Products
- Mobile phone operating system developed by Google
- Where MotoBPop is
- Must be created for each new caller
- Where calls are logged
- Place where we work
- Where we send shipping labels
- Required when RMA is placed
- Bluetooth with flip
- Over ear wireless headphones
- The ability to another call ring through while currently on a call
- All CA customers must..
- Tier 2 that does callbacks
- State abbrv where corporate office is located
- Marked in QM on every call
- Chat program
- US shipping Carrier
40 Clues: Boss lady • Chat program • Caller ID, abbr. • Where MotoBPop is • Place where we work • Bluetooth with flip • US shipping Carrier • Your Nova Scotia SME • Where calls are logged • Out of Warranty, abbr. • Where we sit every day • All CA customers must.. • Favorite day of the week • Favorite part of the day • Proof of purchase, abbr. • Sarah's favorite creature • Tier 2 that does callbacks • ...
CW Products 2022-03-29
Across
- E-commerce platform that allows partners to self-provision certified product offerings that integrate with the ConnectWise platform.
- Network Operations Center
- NIST Driven Risk Assesment Product
- Avoids downtime and disruption for your clients with our secure backup and disaster recovery solution
- Provides premier IT advance documentation solution with versatile dashboards.
- is a multi-tenant solution for Security Incident and Event Management
- Professional Service Automation tool i.e. Connects data and workflows across all stages of the customer lifecycle
- A data-driven technology solution provider, with enhanced business insights tools and functionality.
- Provides automation and simplifies the creation of complex technology quotes and proposals.
- works on your behalf to route and directly respond to client tickets in record time.
- Provides powerful, secure, easy-to-use remote access and support features.
Down
- RMM platform that automates technical tasks and decreases your service delivery time
- Troubleshoot on-site issues through the camera of a user's mobile device
- Data visualization and reporting tool that helps to create value added gauges as per KPI
- Provides advanced cybersecurity tools and expertise at your fingertips
- Tool available within ConnectWise Manage for live conversation
- Tool built from the ground up by ConnectWise to bring user centric billing to your business.
- Remote Management and Monitoring with Intelligent Alerting
- Dynamic marketing tool that provides full integration to ConnectWise Manage
- Automates technician's day-to-day activities through a single intuitive interface
- Allows teams to manage, monitor, and bill a swath of cloud-based solutions
- Technology provider for measuring the customer experience
- Security Operations Center
23 Clues: Network Operations Center • Security Operations Center • NIST Driven Risk Assesment Product • Technology provider for measuring the customer experience • Remote Management and Monitoring with Intelligent Alerting • Tool available within ConnectWise Manage for live conversation • is a multi-tenant solution for Security Incident and Event Management • ...
CW Products 2022-03-29
Across
- E-commerce platform that allows partners to self-provision certified product offerings that integrate with the ConnectWise platform.
- Network Operations Center
- NIST Driven Risk Assessment Product
- Avoids downtime and disruption for your clients with our secure backup and disaster recovery solution
- Provides premier IT advance documentation solution with versatile dashboards.
- is a multi-tenant solution for Security Incident and Event Management
- Professional Service Automation tool i.e. Connects data and workflows across all stages of the customer lifecycle
- A data-driven technology solution provider, with enhanced business insights tools and functionality.
- Provides automation and simplifies the creation of complex technology quotes and proposals.
- works on your behalf to route and directly respond to client tickets in record time.
- Provides powerful, secure, easy-to-use remote access and support features.
Down
- RMM platform that automates technical tasks and decreases your service delivery time
- Troubleshoot on-site issues through the camera of a user's mobile device
- Data visualization and reporting tool that helps to create value added gauges as per KPI
- Provides advanced cybersecurity tools and expertise at your fingertips
- Tool available within ConnectWise Manage for live conversation
- Tool built from the ground up by ConnectWise to bring user centric billing to your business.
- Remote Management and Monitoring with Intelligent Alerting
- Dynamic marketing tool that provides full integration to ConnectWise Manage
- Automates technician's day-to-day activities through a single intuitive interface
- Allows teams to manage, monitor, and bill a swath of cloud-based solutions
- Technology provider for measuring the customer experience
- Security Operations Center
23 Clues: Network Operations Center • Security Operations Center • NIST Driven Risk Assessment Product • Technology provider for measuring the customer experience • Remote Management and Monitoring with Intelligent Alerting • Tool available within ConnectWise Manage for live conversation • is a multi-tenant solution for Security Incident and Event Management • ...
Marketing 1-2 S2 Final Review 2022-04-20
Across
- technique that uses special prices or deals to attract consumers
- the selling message of an ad
- "Welcome to the store"
- responds to an objection by showing the customer they are wrong with facts
- function of business that involves making or acquiring product
- competing by trying to have better products, customer service, etc. than your competitors
- television, radio, etc.
- offering related products with the main product you are selling
- operates on donations with the purpose of helping a cause
- the values and moral principles that guide decision making
- intellectual property protection for brand names and brand related images
- technique that appeals to your senses through taste, sight, touch, etc.
- most common type of direct marketing
- type of decision making made when buying a low priced item that you buy frequently
- responds to an objection by showing a customer that the product works
- the identification symbol of a business in an ad; ie: a logo
- certificates that entitle customers to discounts on products
- a company that operates in a variety of countries
- technique that builds up the product with words like best or amazing to make it seem exciting
- Fry's sends information about its weekly sales to customers in the mail
- technique that focuses on how a product can help with something the consumer worries about
- technique that attracts attention with a chance to win
- photograph, illustration, or other graphic elements of an ad
- only type of intellectual property protection that does not need to be filed with the government
- technique that uses comedy to attract your attention
- a prospect, or potential customer
- any direct contact between a salesperson and a customer
- character
- use this closing method when the customer has narrowed down their choices to two products
- phrase or sentence that attracts attention to the ad
- operates with the purpose of generating a profit
- responds to an objection by asking the customer a question
- a company that only operates in the country they are from
- the 5 promotion strategies including advertising, direct marketing, sales promotions, public relations, and personal selling
- a system where individuals are encouraged to start their own business with limited government involvement
- technique that relates the product to a positive experience or memory, such as using a
- selling products between businesses for professional use
- "How can I help you?"
- "I'll buy it later when there's a sale."
- intellectual property protection for creative work
- the physical attributes of a product
- use this closing method when the product is about to be sold out or go up in price
- when one business has total control over access to a certain product, service, or resource
- the satisfaction gained by a consumer when using a product
- selling to everyday people in a store for personal use
- competing by trying to have lower prices than your competitors
- "That's too expensive"
- function of business that involves managing the company's money
Down
- type of decision making made when buying a high priced item that you have rarely or never bought
- items given at a low cost or for free with a purchase
- not funded by the government
- technique used when a celebrity is used to promote the product
- "We have other colors of that available. Would you like to see them?"
- medium for advertisements that uses platforms such as Instagram, Twitter, and
- type of decision making made when buying a high priced item that you have bought a few times
- "I don't want to buy from your company."
- technique that repeats the same message to be memorable
- corporate practices that help support people and communities beyond the business
- social media, videos, in-app, podcast, pop-ups, web banners, etc.
- technique used when the product contains an ingredient that sets it apart from
- percentage fee placed on the sale of goods and services
- function of business that supports buying and selling functions
- buying motive based in logic and facts
- what you can identify by observing, listening to, and questioning a customer
- billboards, banners, bus stops, car wraps, etc.
- responds to an objection by recommending an alternative product
- responds to an objection by offsetting the objection with a product feature
- Clinique offers a free gift with purchase when customers spend $50 on their products
- technique used when a past customer explains how the product worked for them
- technique that provides facts or reasoning for why you should make the purchase
- magazines, direct mail, newspaper, etc.
- technique that makes the consumer feel like they need the product to fit in or to be happy
- technique that is an effort to get you to make the purchase now, ex. buy today
- use this closing method when the customer shows strong buying signals
- funded by the government and provides services to the community
- Apple employees assist customers in finding the product that suits them best
- "I don't like the way this looks on me"
- buying motive based on feelings
- use this closing method when the customer has an objection that can be solved with services provided by your company
- function of business that involves planning, organizing, and controlling resources
- TOMS shoes runs a charity that gives a pair of shoes to someone in need with every purchase of their product
- responds to an objection by turning the customer's concern around into a selling point
- shows items purchased, cost, and sales tax
- intellectual property protection for inventions
- medium for advertisements that are on a physical piece of paper in newspapers, magazines, etc.
- CocaCola pays to promote its products on television
86 Clues: character • "How can I help you?" • "Welcome to the store" • "That's too expensive" • television, radio, etc. • not funded by the government • the selling message of an ad • buying motive based on feelings • a prospect, or potential customer • most common type of direct marketing • the physical attributes of a product • buying motive based in logic and facts • ...
JULY 2023 2023-08-10
Across
- Person in charge of department
- Identifying a safety hazard
- Provide the best service to the Customer
- KN was founded in what country
- Red door means
- Limit weight for a single person to lift
Down
- Must be used when handling pallets or crates
- What are cones cleaned with
- To be on time
- Where merchandise is loaded or unloaded
- Is required throughout the warehouse
- Secures Parts onto pallets
- Personal Protective Equipment
- Material Handling Equipment
14 Clues: To be on time • Red door means • Secures Parts onto pallets • What are cones cleaned with • Identifying a safety hazard • Material Handling Equipment • Personal Protective Equipment • Person in charge of department • KN was founded in what country • Is required throughout the warehouse • Where merchandise is loaded or unloaded • Provide the best service to the Customer • ...
marketing vocab 2016-08-29
Across
- Product, place, price, and promotion
- companies percentage total sales generated by companies that compete in that market
- Group that identified for a specific marketing program
- Tangible items that satisfy needs and wants
- Product or service available
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- consumers who purchase goods and services for personal use
- Information about the target market
- competition pushes companies to be efficient
- understanding the concepts and strategies to developing ways to select a certain audience
- Intangible items that satisfy needs and wants
- Having a product where customers can buy it
- Provides customers with goods and services they want
- Changing raw materials into usable goods
Down
- business should strive to satisfy customers' needs and wants
- institutions and process for creating, communicating, delivering and exchanging offers
- assessment that lists and analyzes the companies strength and weakness
- Aid or promote well being
- Businesses that buy products for their own use
- process of classifying people into even smaller groups
- Affects the economy and standard of living in countries around the world
- Process of deciding how to get goods into customers hands
- having great customer service and keeping your customers in the loop of things
- Strong effect or influence
- Exchange of a product for money
- advertising, personal selling, sales promotion, and public relations to attract cust.
- a particular spot
- communication with the customer
- Model, brand, or size of an item
- People who share similar needs
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • Exchange of a product for money • communication with the customer • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
marketing vocab 2016-08-29
Across
- Model, brand, or size of an item
- Product or service available
- advertising, personal selling, sales promotion, and public relations to attract cust.
- a particular spot
- Product, place, price, and promotion
- Tangible items that satisfy needs and wants
- assessment that lists and analyzes the companies strength and weakness
- business should strive to satisfy customers' needs and wants
- institutions and process for creating, communicating, delivering and exchanging offers
- Having a product where customers can buy it
- Affects the economy and standard of living in countries around the world
- Businesses that buy products for their own use
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- consumers who purchase goods and services for personal use
- competition pushes companies to be efficient
- Aid or promote well being
- companies percentage total sales generated by companies that compete in that market
Down
- People who share similar needs
- Changing raw materials into usable goods
- Group that identified for a specific marketing program
- Process of deciding how to get goods into customers hands
- Exchange of a product for money
- Provides customers with goods and services they want
- understanding the concepts and strategies to developing ways to select a certain audience
- Information about the target market
- communication with the customer
- Strong effect or influence
- process of classifying people into even smaller groups
- having great customer service and keeping your customers in the loop of things
- Intangible items that satisfy needs and wants
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • Exchange of a product for money • communication with the customer • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
Marketing Vocab 2016-08-29
Across
- utility the exchange of a product for money
- targeting two different types of people
- utility involves having a product where consumers buy it
- getting info about customers and analyzing it
- obtaining, developing, and improving a product
- four basic strategies including the four Ps
- intangible items that satisfy your needs and wants
- idea that a business should strive to satisfy customers
- effort to inform people about a product or service
- affects the economy and standard of living
- process of deciding how to get goods into customers' hands
- the good things of marketing
- includes all businesses that buy products for their operations
- process of creating, communicating, delivering, and exchanging offerings
Down
- lists info like age, gender, income level, etc
- all people who share similar needs and wants
- utility having a product available at a certain time
- utility communication with the consumer
- Analysis strength, weakness, opportunities, and threats
- combines customer info with customer service and marketing communications
- provides customers with goods and services
- the functions of marketing add value to a product
- the group that is identified for a specific program
- tangible items that satisfy your needs and wants
- utility involves changing raw materials into usable goods
- understanding concepts to develop strategies to select an audience pricing based on costs and what competitors charge for the same product
- breaking down the market into smaller groups
- consists of consumers who purchase goods for personal use
- its percentage of the total sales volume
29 Clues: the good things of marketing • utility communication with the consumer • targeting two different types of people • its percentage of the total sales volume • provides customers with goods and services • affects the economy and standard of living • utility the exchange of a product for money • four basic strategies including the four Ps • ...
All About Online Services 2019-06-19
Across
- All online service functions will be shutdown on August 8th 2019 at 5:00 PM until _________ August 12th 2019.
- CROS third party online access request is per _____________not by customer.
- R3 tax/fee payers will not have a _______________ formerly known as express login code.
- Secondary logons can be created by ____________and third parties with administrator access.
- Online banners will posted on the CDTFA websites to notify users of our downtime beginning July _______ 2019.
Down
- Beginning August 12th security access codes will be validate for _______days.
- If a business owner created a username and password on CROS online services during R2, and they have an R3 account within the same entity it will _____________populate.
- The Sales and Use tax return has a new functionality that will allow users to ________their schedule A and B.
- Requesting a payment plan on CROS online service via logon can be located at the _____________ level.
- Legacy online services will be shutting down at 3:00 PM on August ________ which is two days earlier than CROS online service for the R3 conversion.
10 Clues: CROS third party online access request is per _____________not by customer. • Beginning August 12th security access codes will be validate for _______days. • R3 tax/fee payers will not have a _______________ formerly known as express login code. • Secondary logons can be created by ____________and third parties with administrator access. • ...
8.1 Cross Word 2021-11-12
Across
- Process used to make potential customers aware of a product or service.
- Marketing strategy that can create an emotional attachment to the product in the mind of the customer.
- What the product does and how it appears to the senses.
- The awareness or popularity a product has with consumers. (Two words.)
- Distribution method used to allow a product to be sold at a moderate number of sales outlets, but not everywhere possible. (Two words.)
- Way or presenting your business to consumers.
- Pathway in which the product goes from the producer to one or more intermediaries before it reaches the customer. (Two words)
- Percentage of a given market population that is buying a product or service from a particular business. (Two words.)
Down
- Additional amount added to the wholesale cost of a product to make a profit. (Two words.)
- competition-based ____ is charging the same, less, or more than the competitor.
- Pathway in which the product comes straight from the producer to the consumers. (Two words)
- The bridge between the producer and consumer.
- Various ways a product can reach a consumer. (Two Words)
- Practice of combining the price of several services and/or products into one price.
- Are the reasons customers choose to buy.
15 Clues: Are the reasons customers choose to buy. • The bridge between the producer and consumer. • Way or presenting your business to consumers. • What the product does and how it appears to the senses. • Various ways a product can reach a consumer. (Two Words) • The awareness or popularity a product has with consumers. (Two words.) • ...
ACC 2024-10-14
Across
- The quality of being free from bias or injustice in business practices.
- Measures taken to safeguard consumers from unfair practices and harm.
- The process of promoting and selling products or services.
- A person who purchases goods or services for personal use.
- A rule or directive made and maintained by an authority to control conduct.
- The process of informing consumers about their rights and responsibilities.
- The determination of the amount of money required for a product or service.
Down
- Legal entitlements that protect consumers from unfair treatment.
- A guarantee from a seller about the quality or longevity of a product.
- The rivalry among businesses to attract customers and improve services.
- Wrongful or criminal deception intended to secure financial or personal gain.
- Causing someone to have a wrong idea or impression about something.
- The act of ensuring compliance with laws and regulations.
- A statement expressing dissatisfaction about a product or service.
- The return of money to a customer for a returned item or service.
15 Clues: The act of ensuring compliance with laws and regulations. • The process of promoting and selling products or services. • A person who purchases goods or services for personal use. • Legal entitlements that protect consumers from unfair treatment. • The return of money to a customer for a returned item or service. • ...
All Things RingCentral 2021-09-30
Across
- RingCentral's corporate values acronym
- RingCentral HQ City
- ___communications as a service
- Named a ______ in Gartner UCaaS Magic Quadrant six years in a row
- Second largest US office
- Center central point for customer interactions
Down
- Magic quadrant research leader
- "Hello" in French
- Acronym for products bundle
- "M" in RingCentral's APP
- First name of RingCentral CEO
11 Clues: "Hello" in French • RingCentral HQ City • "M" in RingCentral's APP • Second largest US office • Acronym for products bundle • First name of RingCentral CEO • Magic quadrant research leader • ___communications as a service • RingCentral's corporate values acronym • Center central point for customer interactions • Named a ______ in Gartner UCaaS Magic Quadrant six years in a row
Going Slow 2017-09-17
11 Clues: also quiet • new old mode • correct and tired • little legs are stood • yesterday, that same day • the live action of my leg • I can see a nose and soup • serendipity or font Armageddon • unsettling customer service officers • It is elusive and cannot be micromanaged • Tell me little thus far I like the unknowing
OPM530 C5 QUALITY MANAGEMENT 2022-06-21
Across
- WE HAVE TO KNOW WHO ARE THE ___ OF QUALITY
- DEFINE, MEASURE, ANALYSE, IMPROVE, CONTROL ___
- ISO 9000 IS VERY ___ FOR GLOBAL MARKET PRACTICES BECAUSE IT EFFECT ALL STAKEHOLDERS
- INCREASE SALES, REDUCE COST
- A JAPANESE "WORD" BESIDES "TAGUCHI" IN TQM CONCEPT
- ___ WAYS TO IMPROVE QUALITY AND PROFIT
- ISO 9000 FOCUS ON ___ QUALITY MANAGEMENT PRINCIPLES
- EXTERNAL ___ DETERMINE OUR QUALITY AND PROFITABILITY
- "QUALITY ___" IS WHEN A TEAM OF EMPLOYEE OFTEN MEET TO SOLVE PROBLEMS
- TWO WAYS TO MEASURE SERVICE QUALITY ARE INTANGIBLE DIFFERENCES AND ___
- THE OVERALL BEST PRACTIVE IN TOTAL QUALITY MANAGEMENT
- ___-BASED IS TO HAVE HELPFUL FEATURES AND GOOD PERFORMANCE
- WE NEED TO REMEMBER THE ___ VIEWS OF QUALITY
Down
- CUSTOMER DEMANDS AND LOOKS INTO A QUALITY ___
- THE NEVER-ENDING CONTINUOUS IMPROVEMENT PLAN IS CALLED ___ MODEL
- RELIABLE ___ LEAD TO FLEXIBLE/LOWER PRICE
- REWORK ALSO KNOWN AS ___ LOGISTICS
- THERE ARE 4 ___ OF ACTIVITIES (ORGANIZATIONAL PRACTICES, QUALITY PRINCIPLES, EMPLOYMENT FULFILLMENT, CUSTOMER SATISFACTION)
- 3 OF THE MAIN COSTS OF QUALITY ARE INTERNAL AND THE OTHER 1 IS EXTERNAL ___
- THE ___ IMPLICATIONS OF QUALITY
- ___-BASED IS SPECIFIC THINGS CUSTOMERS CAN LOOK INTO
- CONCEPT TO REDUCE DEFECT IS THE SIX ___
- THERE ARE 4 MAIN ___ OF QUALITY
- ___-BASED IS TO MAKE IT RIGHT THE FIRST TIME
- THERE ARE SEVEN TYPES OF KNOWLEDGE ___ IN TQM
- REDUCE THE ___ OF PRODUCT LIABILITY (BEING RETURNED)
- QUALITY IS PRODUCT AND SERVICES THAT MEET CUSTOMER'S ___
- THE ___ SYSTEM IN JUST IN TIME CONCEPT
- NUMBER OF DETERMINANTS OF SERVICE QUALITY.
- THE ___ CONCEPTS IN TOTAL QUALITY MANAGEMENT
30 Clues: INCREASE SALES, REDUCE COST • THE ___ IMPLICATIONS OF QUALITY • THERE ARE 4 MAIN ___ OF QUALITY • REWORK ALSO KNOWN AS ___ LOGISTICS • ___ WAYS TO IMPROVE QUALITY AND PROFIT • THE ___ SYSTEM IN JUST IN TIME CONCEPT • CONCEPT TO REDUCE DEFECT IS THE SIX ___ • RELIABLE ___ LEAD TO FLEXIBLE/LOWER PRICE • WE HAVE TO KNOW WHO ARE THE ___ OF QUALITY • ...
marketing vocab 2016-08-29
Across
- a particular spot
- Product, place, price, and promotion
- Changing raw materials into usable goods
- understanding the concepts and strategies to developing ways to select a certain audience
- companies percentage total sales generated by companies that compete in that market
- business should strive to satisfy customers' needs and wants
- consumers who purchase goods and services for personal use
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- communication with the customer
- assessment that lists and analyzes the companies strength and weakness
- process of classifying people into even smaller groups
- Information about the target market
- Exchange of a product for money
- Model, brand, or size of an item
- Provides customers with goods and services they want
Down
- Strong effect or influence
- Group that identified for a specific marketing program
- Businesses that buy products for their own use
- Tangible items that satisfy needs and wants
- People who share similar needs
- Product or service available
- institutions and process for creating, communicating, delivering and exchanging offers
- having great customer service and keeping your customers in the loop of things
- Process of deciding how to get goods into customers hands
- Affects the economy and standard of living in countries around the world
- competition pushes companies to be efficient
- Aid or promote well being
- advertising, personal selling, sales promotion, and public relations to attract cust.
- Having a product where customers can buy it
- Intangible items that satisfy needs and wants
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • communication with the customer • Exchange of a product for money • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
Contemporary Marketing Ch. 12 2025-03-17
Across
- First stage of the product lifecycle, in which a firm works to stimulate sales of a new product.
- The point at which the customer and service provider interact.
- Final stage of the product lifecycle, in which innovations or shifts in consumer preferences bring about a steady decline in industry sales.
- An assortment of product lines and individual product offerings.
- Second stage of the product lifecycle that begins when a firm starts to realize substantial profits from its investment.
- People who are first to make trial purchases.
- The process by which new products are accepted into the marketplace.
- Focuses on developing entirely new products for new markets.
- The number of variations in each product line.
- Seeks to increase sales of existing products in existing markets.
- The perceived level of service a customer receives.
Down
- Concentrates on finding new markets for existing products.
- The introduction of new products into established markets.
- A group of related products sold under the same brand.
- A method of measuring quality by comparing performance against industry standards.
- A series of stages from first learning about the new product to trying it and deciding whether to purchase.
- The number of different product lines a firm offers.
- Third stage of product lifecycle, in which industry sales reach a plateau as the backlog of potential customers dwindles.
- People who are quick to purchase the latest product once it is somewhat established.
- The progression of a product through four basic stages: introduction, growth, maturity, and decline.
20 Clues: People who are first to make trial purchases. • The number of variations in each product line. • The perceived level of service a customer receives. • The number of different product lines a firm offers. • A group of related products sold under the same brand. • Concentrates on finding new markets for existing products. • ...
Marketing Ch. 15 2015-04-29
Across
- interpreting language or symbols to comprehend the message
- the source of the message being sent
- a signal is sent from a central transmitter to receivers in a geographic area
- the blueprint for how the elements of the promotional mix will work together to deliver a consistent message
- the person or persons to whom the message is directed
- the effort to reach consumers by generating positive publicity
- the transfer of a message from a sender to a receiver
- an attempt to reach a wide audience through mass media such as radio, television, magazines, and newspapers
- an activity or material that offers consumers a direct incentive to buy a product or service
Down
- any distracting information in the transmission, the message channel, or the receiver''s environment that may inhibit or distract from the message
- the combination of advertising, personal selling, public relations, and sales promotion that marketers use to reach a target market
- person-to-person communication with a potential customer in an effort to inform, persuade, or remind the customer to purchase an organization''s products or services
- sender converts an idea into a message that the receiver can understand
- any person-to-person exchange
- what is being communicated
- paid form of nonpersonal communication sent through mass media to deliver a marketing message to an audience
- the medium by which the message travels
- any form of communication used to inform, persuade, or remind consumers about a company''s products or services
- the receiver''s response to the message
- any nonpaid mention of a product, service, company, or cause
20 Clues: what is being communicated • any person-to-person exchange • the source of the message being sent • the medium by which the message travels • the receiver''s response to the message • the person or persons to whom the message is directed • the transfer of a message from a sender to a receiver • interpreting language or symbols to comprehend the message • ...
marketing vocab 2016-08-29
Across
- competition pushes companies to be efficient
- Changing raw materials into usable goods
- assessment that lists and analyzes the companies strength and weakness
- institutions and process for creating, communicating, delivering and exchanging offers
- Strong effect or influence
- consumers who purchase goods and services for personal use
- Intangible items that satisfy needs and wants
- Process of deciding how to get goods into customers hands
- Businesses that buy products for their own use
- Model, brand, or size of an item
- Information about the target market
- Tangible items that satisfy needs and wants
- Provides customers with goods and services they want
- Aid or promote well being
Down
- Group that identified for a specific marketing program
- companies percentage total sales generated by companies that compete in that market
- People who share similar needs
- Having a product where customers can buy it
- process of classifying people into even smaller groups
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- communication with the customer
- Affects the economy and standard of living in countries around the world
- a particular spot
- business should strive to satisfy customers' needs and wants
- Exchange of a product for money
- understanding the concepts and strategies to developing ways to select a certain audience
- having great customer service and keeping your customers in the loop of things
- advertising, personal selling, sales promotion, and public relations to attract cust.
- Product or service available
- Product, place, price, and promotion
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • communication with the customer • Exchange of a product for money • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
CSW 2022 CROSSWORD PUZZ; 2022-09-29
Across
- A sum of money or item of property borrowed.
- An individual or business that purchases another company's goods or services
- Money in coins or notes as distinct from cheques or money order or credit
- A person employed to deal with customers' transactions in a bank.
- A flat stiff usually small and rectangular piece of material (such as paper, cardboard, or plastic) usually bearing information.
- The registration and reception desk in a hotel or large organization.
- An act of taking money out of an account.
- The global marketplace for the trading of one nation's currency for another
- The difference between the sum of debit entries and the sum of credit entries entered into an account during a financial period
- A sum of money paid into a bank or account.
Down
- A record or statement of financial expenditure and receipts relating to a particular period or purpose
- The work performed by one that serves/ contribution to the welfare of others
- A document setting out items of debit and credit between a bank or other organization and a customer
- A physical location of a banking corporation
- To send (goods and services) to another country
- The money one has saved/ kept, especially through a Bank
- A telephone service providing help with problems
- An amount of money taken from a bank account/ An entry recording a sum owed, listed on the left-hand side or column of an account.
- A current medium of exchange in the form of coins and bank notes
- Send money in payment or as gifts
20 Clues: Send money in payment or as gifts • An act of taking money out of an account. • A sum of money paid into a bank or account. • A sum of money or item of property borrowed. • A physical location of a banking corporation • To send (goods and services) to another country • A telephone service providing help with problems • ...
Family Day 2025-01-28
Across
- Thermo Fisher site in the US
- A service that helps customers with their inquiries
- Thermo Fisher site located in the Netherlands
- A molecule used in DNA sequencing
Down
- Thermo Fisher's partner site in the UK
- Another name for a customer service representative
- A molecule commonly used in biopharmaceuticals
- A partner site known for its research in genomics
8 Clues: Thermo Fisher site in the US • A molecule used in DNA sequencing • Thermo Fisher's partner site in the UK • Thermo Fisher site located in the Netherlands • A molecule commonly used in biopharmaceuticals • A partner site known for its research in genomics • Another name for a customer service representative • A service that helps customers with their inquiries
We are S.M.A.R.T.! 2022-11-11
9 Clues: to help • not monotone • The "S" in S.M.A.R.T • opposite of negative • _____________ to assist • set the _______ of the call • Helps link the communication chain • We provide S.M.A.R.T _____________ service. • "Thank you for calling Lowe's, my name is Sue, how can I help"
Office Day February 2025 2025-02-25
Across
- A change made to many accounts during the winter months.
- The department responsible for handling agreement questions and cancellations.
- The in office abbreviation for when someone wants to end services.
- Can be AM, PM, or set between certain hours.
- The percentage of calls that were not answered throughout the day.
Down
- Our most common General Pest Control service subscription.
- Document that must be signed for us to service a property.
- The pest treated with its own service with an agreement length of 6 months.
- A customer who has a balance that is more than 30 days overdue.
- The process of checking over an account to ensure it's up to date.
10 Clues: Can be AM, PM, or set between certain hours. • A change made to many accounts during the winter months. • Our most common General Pest Control service subscription. • Document that must be signed for us to service a property. • A customer who has a balance that is more than 30 days overdue. • The process of checking over an account to ensure it's up to date. • ...
SECRETARIAL COURSE 2020-03-23
Across
- area where an organization's employees perform administrative work
- the ability to understand and share the feelings of another
- the fact or quality of being on time
- not showing or feeling nervousness, anger, or other strong emotions
- a particular type of help or work that is provided by a business to customers
- continuous feelings of worry about your work or personal life that prevent you from relaxing
- Main tool for office workers
Down
- the process of organizing and planning your time
- person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers
- Customer service is an _______________
10 Clues: Main tool for office workers • the fact or quality of being on time • Customer service is an _______________ • the process of organizing and planning your time • the ability to understand and share the feelings of another • area where an organization's employees perform administrative work • not showing or feeling nervousness, anger, or other strong emotions • ...
JULY 2023-07-28
Across
- Person in charge of department
- Identifying a safety hazard
- Provide the best service to the Customer
- KN was founded in what country
- Red door means
- Limit weight for a single person to lift
Down
- Must be used when handling pallets or crates
- What are cones cleaned with
- To be on time
- Where merchandise is loaded or unloaded
- Is required throughout the warehouse
- Secures Parts onto pallets
- Personal Protective Equipment
- Material Handling Equipment
14 Clues: To be on time • Red door means • Secures Parts onto pallets • What are cones cleaned with • Identifying a safety hazard • Material Handling Equipment • Personal Protective Equipment • Person in charge of department • KN was founded in what country • Is required throughout the warehouse • Where merchandise is loaded or unloaded • Provide the best service to the Customer • ...
JULY 2023 2023-07-28
Across
- Person in charge of department
- Identifying a safety hazard
- Provide the best service to the Customer
- KN was founded in what country
- Red door means
- Limit weight for a single person to lift
Down
- Must be used when handling pallets or crates
- What are cones cleaned with
- To be on time
- Where merchandise is loaded or unloaded
- Is required throughout the warehouse
- Secures Parts onto pallets
- Personal Protective Equipment
- Material Handling Equipment
14 Clues: To be on time • Red door means • Secures Parts onto pallets • What are cones cleaned with • Identifying a safety hazard • Material Handling Equipment • Personal Protective Equipment • Person in charge of department • KN was founded in what country • Is required throughout the warehouse • Where merchandise is loaded or unloaded • Provide the best service to the Customer • ...
Quality Month Crossword 2025-10-15
Across
- The degree of excellence of a product or service
- Collaborating for quality success
- Meeting regulatory or company standards
- Recording quality procedures
- Ongoing improvement cycle
- Rules to ensure quality and safety
Down
- Making things better
- An official inspection of quality processes
- A series of actions to achieve a goal
- Checking products for defects
- A set of criteria for quality
- The recipient of quality products/services
12 Clues: Making things better • Ongoing improvement cycle • Recording quality procedures • Checking products for defects • A set of criteria for quality • Collaborating for quality success • Rules to ensure quality and safety • A series of actions to achieve a goal • Meeting regulatory or company standards • The recipient of quality products/services • ...
Same Day 2024-09-25
Across
- Review Card Issuance Transaction Display and if a card has been _______, advise the customer it is too late to prevent the card from being delivered and to destroy upon receipt.
- Application Approved in Error: A ____ of an application is cleared approving the application in error
- Service/misinformation complaint: The customer is ______ with the service and/or information received at the time of their application was incorrect
- Procedures outlined do not apply if the account has _____
Down
- If there is a ______ due on the account, discuss payment options and arrange for a payment to be made on the account.
- Send a message to Floor Support requesting to have the tradeline ____, and account closed due to an application processing
- Leave a detailed memo in ____, including the discussion with the customer and actions taken.
- From the Composite screen's dropdown menu select Letter Maintenance, select the closure letter and click ___
8 Clues: Procedures outlined do not apply if the account has _____ • Leave a detailed memo in ____, including the discussion with the customer and actions taken. • Application Approved in Error: A ____ of an application is cleared approving the application in error • ...
LEAN WEEK ENGLISH 2025-08-26
Across
- System A production system where work is initiated based on actual customer demand rather than forecasts. It helps reduce overproduction and inventory waste.
- A visual scheduling system that helps manage workflow and inventory. It uses cards or signals to indicate when new work should begin, ensuring just-in-time production and avoiding overproduction.
- A Japanese term for "waste." It refers to any activity or process that does not add value to the customer, such as excess inventory, waiting time, or unnecessary motion.
- The smooth and uninterrupted movement of work, materials, or information through a process to reduce delays and inefficiencies.
- The series of steps or activities required to deliver a product or service to the customer. It includes both value-adding and non-value-adding steps, with a focus on eliminating waste.
- Activities or processes that do not add value to the customer, such as overproduction, waiting, or unnecessary motion.
Down
- The primary focus of LEAN processes, aiming to deliver value by improving quality, speed, and efficiency.
- A mistake-proofing technique designed to prevent errors or defects in a process. It involves creating mechanisms or systems that make it impossible to perform a task incorrectly.
- The rate at which a product must be completed to meet customer demand. It is calculated by dividing the available production time by the customer demand.
- The actual location where work is done; often visited to observe processes, identify issues, and engage with employees.
- Continuous improvement. It focuses on small, incremental changes that collectively lead to significant improvements in processes, efficiency, and quality.
- A workplace organization method that stands for Sort, Set in order, Shine, Standardize, and Sustain. It helps create a clean, organized, and efficient work environment.
12 Clues: The primary focus of LEAN processes, aiming to deliver value by improving quality, speed, and efficiency. • Activities or processes that do not add value to the customer, such as overproduction, waiting, or unnecessary motion. • The actual location where work is done; often visited to observe processes, identify issues, and engage with employees. • ...
Small Bites for July 2013-07-11
Across
- customer should never feel rushed
- show through friendliness
- engage as customers enter and leave
- invite back to see new shipment
- a friendly associate brings back customers
- increases overall satisfaction
Down
- let the customer know you are there to help when ready
- greet and acknowledge
- greeting customer with a smile
- invite the customer to return
- view from the customers perspective
- have a presence when on sales floor
- look for customers clues
- make eye contact and smile
- focus on your customer
- identifying wants and needs of customer
- friendly and genuine toward other associates
17 Clues: greet and acknowledge • focus on your customer • look for customers clues • show through friendliness • make eye contact and smile • invite the customer to return • greeting customer with a smile • increases overall satisfaction • invite back to see new shipment • customer should never feel rushed • view from the customers perspective • have a presence when on sales floor • ...
Unit 6 Crossword - Jackson, Lucas, Cameron 2021-10-15
Across
- A distinctive quality of a good or service
- pinpointing opening in the marketplace
- the total number of product lines a business carries
- the term for operating procedures a company will use when developing or providing a product or service
- critical success factors
- suppliers who sell services, materials, and resources needed to produce the product
- the total number of similar products a business offers within a product line
Down
- a small pool of a target market audience
- the positive gains a customer experiences from a product
- the number of product variations in a product line
- goods and services that are similar to each other
- put you at disadvantages
- includes things like safety inspections and packaging
- all the goods and services sold by a business
- how a product is used
15 Clues: how a product is used • put you at disadvantages • critical success factors • pinpointing opening in the marketplace • a small pool of a target market audience • A distinctive quality of a good or service • all the goods and services sold by a business • goods and services that are similar to each other • the number of product variations in a product line • ...
Service Design 2016-09-18
Across
- Common output of the four warranty processes
- Function that is critical to the success of the business
- Average time that an IT service can perform without interruption
- Sub-process responsible for understanding future business requirements for use in the capacity plan
- The ability of a third-party supplier to meet the terms of its contract
Down
- Agreement between the Service Provider and the Customer
- Word used to indicate that a specific contract supports an SLA
- An agreement between the internal departments of the Service Provider
- A security principle that ensures data and CI's are modified only by authorized personnel and activities
- Identifies vital business functions and their dependencies
10 Clues: Common output of the four warranty processes • Agreement between the Service Provider and the Customer • Function that is critical to the success of the business • Identifies vital business functions and their dependencies • Word used to indicate that a specific contract supports an SLA • Average time that an IT service can perform without interruption • ...
One at A time please 2024-05-17
Across
- Merchant service 5/3 company
- Required training for all employees to complete every quarter
- Company that we buy and sell cash (management too)
- how often should cash drawer be audited
- loan for a home
- initials of cash machine that is temperamental as weather
Down
- Partner company we work with for businesses to pay their employees and tax support
- how does anyone besides assigned vault CSR get money from the vault
- Number one preferred way of verifying customer in the lobby.
- What department should you refer to when customer I looking for long term options on CD or savings
- Insurance check for claim on property requires verification.
11 Clues: loan for a home • Merchant service 5/3 company • how often should cash drawer be audited • Company that we buy and sell cash (management too) • initials of cash machine that is temperamental as weather • Number one preferred way of verifying customer in the lobby. • Insurance check for claim on property requires verification. • ...
Quizz chapter 7 and 8 2015-09-28
Across
- A type of consumer product that the customer, in the process of selecting and purchasing, usually compares on such attributes as suitable, quality, prices, and style
- Container or wrapper for a product.
- A type of consumer product that the consumer either does not know about or knows about but des not normally consider buying
- Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumer.
- A type of consumer product that customers usually buy frequently, immediately, and with minimal comparison and buying effort
- Making the market offering different to create superior customer value.
- Services cannot be seen, tasted felt, heard or smelled before they are bought. Inseparability Services are produced and consumed at the same time and cannot be separated from their providers.
- Evaluating each segment’s attractiveness and selecting one ore more segments to enter.
- A Segment variable dividing the market into segments based on age, live-cycle stage, gender income, occupation, education, relgion, ethnicity, and generation.
Down
- The set of all product lines and items that a particular seller offers for sale.
- A type of consumer product with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort
- One attribute of a physical product or service described as Freedom from defects.
- Services cannot be stored for later sale or use. This is Service …
- A segment variable dividing a market into different segments based on variables such as social class, lifestyle, or personality characteristics
- Market division into groups of buyers with distinct needs, characteristics, or behaviours.
- Dividing a market into segments based on variables like consumer knowledge, attitudes, uses, or responses to a product
- An activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
- The quality of services may vary greatly depending on who provides them and when, where, and how they are provided. This is service …
- A type of market targeting strategy that targets several different market segments
- A name, term, sign, symbol, or design or a combination of these, that identifies the products or services of a seller.
- Anything that can be offered to a market for attention, aquisition, use, or consumption that might satisfy a want or a need
21 Clues: Container or wrapper for a product. • Services cannot be stored for later sale or use. This is Service … • Making the market offering different to create superior customer value. • The set of all product lines and items that a particular seller offers for sale. • One attribute of a physical product or service described as Freedom from defects. • ...
Marketing Vocabulary 2016-08-30
Across
- four basic marketing strategies called the four P’s: product, place, price, promotion
- when demand is high, manufacturers can produce products in larger amounts reducing the unit cost of each product
- group that is identified for a specific marketing program
- communication with the consumer
- all the people who share similar needs and wants and who have the ability to purchase a given product
- decisions about advertising, personal selling, sales promotion and public relations used to attract customers
- consumers who purchase goods and services for personal use
- lists information about the target market
- aid and promote well-being
- having a product where customers can buy it
- percentage of the total sales volume generated by all companies that compete in a given market
- the attributes of goods or services that make them capable of satisfying customers’ needs and wants
- the exchange of a product for money
- tangible items that have monetary value and satisfy your needs and wants
- business-to-business market that includes all businesses that buy products for use in their operations
- choose what to make and sell; band name, packaging, service, warrant
- the process of deciding how to get goods into customer’s hands
- the value in money or its equivalent placed on a good or service
Down
- provides customers with the goods and services they want
- understanding the concepts and strategies used to develop and target specific marketing
- affects the economy and standard of living in countries around the world
- aspect of marketing that combines customer information with customer service and marketing communications
- the idea that a business should strive to satisfy customers’ needs and wants while generating a profit for the business
- having a product or service available at a certain time of year or convenient time of day
- intangible items that have monetary value and satisfy your wants and needs
- segmenting, or breaking down the market into smaller groups that have similar characteristics.
- consumers and customers
- processes for creating, communicating, delivering, and exchanging offerings that have value
- changing raw materials into usable goods or putting parts together to make them more useful
- having the object in stores where people are actually going to buy it.
30 Clues: consumers and customers • aid and promote well-being • communication with the consumer • the exchange of a product for money • lists information about the target market • having a product where customers can buy it • provides customers with the goods and services they want • group that is identified for a specific marketing program • ...
Quiz chapter 7 and 8 2015-09-28
Across
- Anything that can be offered to a market for attention, aquisition, use, or consumption that might satisfy a want or a need
- Market division into groups of buyers with distinct needs, characteristics, or behaviours.
- The set of all product lines and items that a particular seller offers for sale.
- A name, term, sign, symbol, or design or a combination of these, that identifies the products or services of a seller.
- A type of market targeting strategy that targets several different market segments
- Container or wrapper for a product.
- One attribute of a physical product or service described as Freedom from defects.
- The quality of services may vary greatly depending on who provides them and when, where, and how they are provided. This is service …
- A type of consumer product that customers usually buy frequently, immediately, and with minimal comparison and buying effort
- A type of consumer product with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort
Down
- A type of consumer product that the consumer either does not know about or knows about but des not normally consider buying
- A type of consumer product that the customer, in the process of selecting and purchasing, usually compares on such attributes as suitable, quality, prices, and style
- A segment variable dividing a market into different segments based on variables such as social class, lifestyle, or personality characteristics
- Services cannot be stored for later sale or use. This is Service …
- A Segment variable dividing the market into segments based on age, live-cycle stage, gender income, occupation, education, relgion, ethnicity, and generation.
- Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumer.
- Evaluating each segment’s attractiveness and selecting one ore more segments to enter.
- Making the market offering different to create superior customer value.
- Services cannot be seen, tasted felt, heard or smelled before they are bought. Inseparability Services are produced and consumed at the same time and cannot be separated from their providers.
- An activity, benefit, or satisfaction offered for sale that is essentially intangible and does not result in the ownership of anything
- Dividing a market into segments based on variables like consumer knowledge, attitudes, uses, or responses to a product
21 Clues: Container or wrapper for a product. • Services cannot be stored for later sale or use. This is Service … • Making the market offering different to create superior customer value. • The set of all product lines and items that a particular seller offers for sale. • One attribute of a physical product or service described as Freedom from defects. • ...
retail 2012-12-18
Across
- person who takes the money at the till
- person who works in the business
- selling goods
- resource manager who hires and fires
- guard who protects the building
- something that that is dangerous
- Aleading supermarket
- they keep the business clean
- a place in which to buy goods
Down
- when goods are reduced in price
- large storage area for goods
- when a business fails it goes--------
- person in charge
- the money left over when all bills are paid
- service deals with complaints
- oldest department store in Ireland
16 Clues: selling goods • person in charge • Aleading supermarket • large storage area for goods • they keep the business clean • service deals with complaints • a place in which to buy goods • when goods are reduced in price • guard who protects the building • person who works in the business • something that that is dangerous • oldest department store in Ireland • ...
Fishbowl 2013-03-12
Across
- Selling amount
- Shipper Service built in to Fishbowl
- How parts quantity is measured
- Process of sending a product to a vendor to have work done
- Returning a product (SO or PO)
- Moving or Shipping product from warehouse to warehouse
- 2nd module of SO process
- Shelf in the warehouse
Down
- How to sell inventory
- Final module of the PO process
- Item you sell
- How to buy inventory
- Item you purchase
- Warehouse Location
- Process of having the vendor send a product directly to the customer
- Value of a item
16 Clues: Item you sell • Selling amount • Value of a item • Item you purchase • Warehouse Location • How to buy inventory • How to sell inventory • Shelf in the warehouse • 2nd module of SO process • Final module of the PO process • How parts quantity is measured • Returning a product (SO or PO) • Shipper Service built in to Fishbowl • Moving or Shipping product from warehouse to warehouse • ...
Liberate/Copper Service 2021-05-25
Across
- IP used to login for the Sercomm modem
- Two way Filter
- Customer on this Node receives 8MBPS
- Small Box on the customers home
- masterjack test is done for a specific issues
- Primary Copper service
- Power cycle for a specific issues
- Type of IP address
- Fibre Modems
Down
- IP address for Smart RG Modem
- IMAP or POP3
- Website for Speed test
- This causes a Flashing DSL
- These are used to login to modem interface
- 192.168.100.1
- This indicates a Loss of optical Signal
16 Clues: IMAP or POP3 • Fibre Modems • 192.168.100.1 • Two way Filter • Type of IP address • Website for Speed test • Primary Copper service • This causes a Flashing DSL • IP address for Smart RG Modem • Small Box on the customers home • Power cycle for a specific issues • Customer on this Node receives 8MBPS • IP used to login for the Sercomm modem • This indicates a Loss of optical Signal • ...
Entrepreneur Crossword Puzzle 2020-06-15
Across
- The goals, purpose, and work a business hopes to accomplish.
- Work done for pay that benefits someone else.
- Someone who organizes, manages, and takes on the risk of starting a new business.
- Something produced or manufactured to be sold; a good.
Down
- Placing a number value/worth on a product
- One who purchases a product or service.
- Someone who provides money or resources for a business, with the expectation or financial return or other gain.
- The act of being an entrepreneur and creating a business.
- Customers desire for a product or service.
- The size, sum, or amount of countable or measurable products, expressed as a numerical value.
10 Clues: One who purchases a product or service. • Placing a number value/worth on a product • Customers desire for a product or service. • Work done for pay that benefits someone else. • Something produced or manufactured to be sold; a good. • The act of being an entrepreneur and creating a business. • The goals, purpose, and work a business hopes to accomplish. • ...
H&t 2022-09-28
Pillars of CS 2025-02-05
5 Clues: best form of advertisement • A pillar of customer service • Is hard to build and easy to lose • Under which pillar does honesty and transparency fall? • Under which pillar of customer service does being a subject matter expert fall?
Glossary one 2022-10-11
Across
- centricity Customer centricity focuses on providing a positive customer experience at every opportunity, from the sale of the product, to the fulfillment and shipping of the product, to any follow-up customer service.
- management system (WMS) WMS refers to an enterprise software system that enables more efficient management of warehouse activities such as receiving, moving, and storing items within the warehouse; order fulfillment; shipping and invoicing of orders; and tracking transactions.
- management system (TMS) TMS refers to an enterprise software system that enables the improved management of transportation and tracking of shipments as they move through the supply chain.
- Supply Chain An international system used by businesses to produce products or provide services.
- Distribution is the process of delivering finished products to end users or consumers.
- Demand is an economic term that refers to a consumer's wish to purchase goods or services and their willingness to pay for it.
- Facility refers to a warehouse, a production center, or a distribution center.
- management Inventory management is the management of warehousing, materials handling, and transportation.
- A warehouse is a place used to store raw goods and inventory.
Down
- handling Materials handling is the process of short-distance movement of goods within a facility.
- materials handling Automated materials handling is the process of automated short-distance movement of goods within a facility.
- Inventory is raw materials, stock, or goods maintained in storage by a business.
- Refers to predicting, planning, and coordinating the movement of resources, such as people, materials, inventory, and equipment, from one location to another
- Goods Completed products that are ready for storage or shipment to the customer
- in Progress (WIP) Incomplete goods that are being worked on
- Materials Materials ready to be used in production
16 Clues: Materials Materials ready to be used in production • in Progress (WIP) Incomplete goods that are being worked on • A warehouse is a place used to store raw goods and inventory. • Facility refers to a warehouse, a production center, or a distribution center. • Goods Completed products that are ready for storage or shipment to the customer • ...
marketing vocab 2016-08-29
Across
- competition pushes companies to be efficient
- Information about the target market
- Aid or promote well being
- having great customer service and keeping your customers in the loop of things
- communication with the customer
- Exchange of a product for money
- Strong effect or influence
- Affects the economy and standard of living in countries around the world
- People who share similar needs
- a particular spot
- Tangible items that satisfy needs and wants
- process of classifying people into even smaller groups
- institutions and process for creating, communicating, delivering and exchanging offers
- Product or service available
- consumers who purchase goods and services for personal use
- advertising, personal selling, sales promotion, and public relations to attract cust.
- Intangible items that satisfy needs and wants
Down
- business should strive to satisfy customers' needs and wants
- Group that identified for a specific marketing program
- Provides customers with goods and services they want
- Businesses that buy products for their own use
- obtaining, developing, maintaining, and improving a product in response to market oppt.
- Model, brand, or size of an item
- Changing raw materials into usable goods
- Product, place, price, and promotion
- Process of deciding how to get goods into customers hands
- understanding the concepts and strategies to developing ways to select a certain audience
- assessment that lists and analyzes the companies strength and weakness
- Having a product where customers can buy it
- companies percentage total sales generated by companies that compete in that market
30 Clues: a particular spot • Aid or promote well being • Strong effect or influence • Product or service available • People who share similar needs • communication with the customer • Exchange of a product for money • Model, brand, or size of an item • Information about the target market • Product, place, price, and promotion • Changing raw materials into usable goods • ...
